We serviced a
GB2FHDXWQ02 Whirlpool
Model Refrigerator
Near Aurora, OH 44202
Corina B
Job Details: 06/12/2018
CC that the fz is leaking with water. Service pointer W10632338c to replace the drain tube. Special project S38253. Brought gasket back for return. Steamed out fz. Optest ok ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 06/12/2018
The unit is heat correctly cust is not allowing enough preheat time. The temp sensor ohmed at 1084 tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Jeff M
Job Details: 06/12/2018
The unit was not showing any signs of a issue unit op tested good. It was plugged into a surge protector. I’m not sure if that will cause the issue but I unplugged it and plugged the unit directly in the outlet ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE DRYER
Model FFQG5000QW
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/12/2018
Replaced all parts listed. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9400PL0
Near Huntsburg, OH 44046
Robert A.
Job Details: 06/12/2018
Installed acu and mcu, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WDF520PADW3 Whirlpool
Model Dishwasher
Near South Euclid, OH 44121
Corey L.
Job Details: 06/12/2018
Customer complaint of mold and dirt keep coming back after cleaning racks, found drain line not looped under sink enough allowing drain to back feed grey water into unit, corrected drain line, spray arms have caked grime inside, needs both spray arms; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)
We serviced a
GE WASHER
Model GHWS3605F0RR
Near Geneva, OH 44041
Arthur V
Job Details: 06/12/2018
Found unit has power but does not spin. Getting a d3 and ae5 error. Talked to travis at ge techline. Unit needs a hall sensor. Ordered sensor. Unit is down. Shorted hall sensor is what took out the bd. Per techline ; ordrng 1 WH12X23995 (rps module), schdld next appmnt for 6/15
We serviced a
KUDC10FXSS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44106
Dan H
Job Details: 06/12/2018
Water inlet cracked off while remove broken hose, ordering water inlet; ordrng 1 WPW10316375 (inlet-watr)
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 06/12/2018
Installed new fresh food section door gasket, op test good ; Job Cmpltd
We serviced a
DP1040XTXB6 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44105
Dan H
Job Details: 06/11/2018
Customer complaint that unit is leaking, found crack in fill valve, installed new valve from truck stock surplus, op test good, no water mitigation mat left, unit is a portable dishwasher ; used 1 W10872255 (VALVE)
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Bay Village, OH 44140
Brian B
Job Details: 06/11/2018
CC of gas leak. Gas co. turned off gas. Pulled unit out and turned on gas. Used sniffer to find leak in 3 burner valves on top manifold. Will need new manifold.; ordrng 1 W10538763 (pipe-mnfld)
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Dan H
Job Details: 06/11/2018
Customer complaint of ice build up, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, pointed out to customer that their connection to water valve, advised customer that to have a plumber repair leak
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/11/2018
Customer complaint that water level sensors not working, ran diagnostics found f5e2 (lid unlock fault) error code, lid lock is working, started normal wash cycle on auto water level sensing, unit filled all the way up, unit needs new control; ordrng 1 W11124713 (CNTRL )
We serviced a
AFF2534FEB AMANA
Model REFRIGERATOR
Near Brook Park, OH 44142
Macaulay G.
Job Details: 06/11/2018
Unit has low side leak in sealed system.
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 06/11/2018
No errors or issues with washer. All tested ok. Customer may have over loaded washer, which will cause detergent pods to not dissolve.; Job Cmpltd
We serviced a
FFHS2313LS3 FRIGIDIARE
Model REFRIGERATOR
Near Cleveland, OH 44103
Chad P.
Job Details: 06/11/2018
Installed control and defrosted evap. Op test ok. ; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 06/11/2018
CC if freezing food. Found coffee bag blocking air vent. Advised customer. Entered diag, step 211, and increased temp offset by 1 deg. All other functions normal. Op test ok.; Job Cmpltd
We serviced a
WFG525S0HZ0 Whirlpool
Model Wall Oven
Near Saybrook Township, OH 44004
Brian M
Job Details: 06/11/2018
Cc that unit has lazy flame Found unit has a check valve Advised customer to replace check valve and to call us back if problem remains ; Job
We serviced a
WHIRLPOOL DRYER
Model GGW9200LW1
Near Perry Township, OH 44077
Jeff M
Job Details: 06/11/2018
The unit will not heat I took the lower panel off the thermal and high limit fuse tested good along with the glowbar. The gas valves tested good the the main control has failed est only ; ordrng 1 WP8546219 (CONTROL ),
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Chardon, OH 44024
Corina B
Job Details: 06/11/2018
CC that the latch does not lock. Ran diag F5E2 – LID LOCK FAULT. Ran diag lid would not not. Replaced the latch from t/s. Optest ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WFG540H0EW1 Whirlpool
Model Range
Near Cleveland, OH 44128
Corey L.
Job Details: 06/11/2018
Customer complaint both big burners not lighting all the time, confirmed, replaced left side with part supplied, unit also needs right burner, ; ordrng 1 WPW10515455 (burnr-head),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/11/2018
Found mullion strip between compartments very warm to the touch. Found stuff around on right side and cabinet on the left causing poor air flow cust removed stuff and mullion cooled off. Advised cust unit needs reasonable space around unit for proper air flw. Condenser clean and condenser fan motor is running ; Job Cmpltd,
We serviced a
WRX735SDHZ00 Whirlpool
Model Refrigerator
Near Jefferson, OH 44047
Brian M
Job Details: 06/11/2018
Cc that freezer door has condensation on seal Found water on upper part of freezer seal Adjusted seal and repositioned door OP TEST OK
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Munson Township, OH 44024
Corina B
Job Details: 06/11/2018
Replaced the control. Brought core back for return. Ran a calibration. Ran a normal load. Optest ok.
We serviced a
HOTPOINT DRYER
Model HTDX100EM8WW
Near Painesville Township, OH 44077
Jeff M
Job Details: 06/11/2018
The unit timer knob is cracked I took a pic. The unit tested good. Cust can install I showed him how ; ordrng 1 WE1M652 (timer knob),
We serviced a
WHIRLPOOL DRYER
Model LDG7334AAE
Near Painesville Township, OH 44077
Jeff M
Job Details: 06/11/2018
The timer isn’t moving est only ; ordrng 1 WPY308254 (TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/11/2018
Customer was improperly loading the machine I explained to her it is very important to separate towels from genes and jeans from shirts. Unit tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/11/2018
Found unit needs terminal block. Cord needs replaced. Replaced with truck stock part. CUSTOMER TO INSTALL NEW POWER CORD ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/11/2018
Found issue is that water emergency shut off is not allowing water to flow. Both cold and hot water would not flow from water valves. Advised customer to have valve shut off repaired by a plumber. Payment taken care of with a credit card thru the office. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM00
Near Conneaut, OH 44030
Arthur V
Job Details: 06/11/2018
Cust complaint no ice in fresh food compartment. Talked to robert. File number 7722195994. Both rc and fc reading shorted in diagnostics. Needs main bd. Ran ice maker diagnostics no errors. Order main bd ; ordrng 1 WPW10675033 (cntrl-elec), schdld next appmnt for 6/15
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Garrettsville, OH 44231
Robert A.
Job Details: 06/11/2018
, Installed coil pack, ran unit, watched cycle, 7x, op test ok; Job Cmpltd,
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 06/11/2018
Found no direct issue with washer. Fill hoses have burst valves and periodically trip. Advised to replace hoses if issue occurs again.;
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Lakewood, OH 44107
Chad P.
Job Details: 06/11/2018
Replaced fan and Thermistor assy. Ran diagnostics. Thermistor now showing good. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Kent, OH 44240
Robert A.
Job Details: 06/11/2018
Found unit receiving 120vac, needs 220, cust reset breaker, unit heating, op test ok; Job Cmpltd,
We serviced a
CFCP1NIZASS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 06/11/2018
CC that temp is too cold in ff section and water does not work. Control set to 38. Checked temps. 33 ff, 2 frz. Found service pointer about too cold in ff section. Replace main board
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 06/11/2018
Found adj stripped, shaft damadged, hub warn, needs hub, gearcase and adjCust to contact warr co; ordrng 1 W10528947 (HUB2616) and 1 W10902814 (ADJ10094) and 1 W11035751 (GEARCASE24258), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG DRYER
Model MDE9206AYW
Near Brimfield Township, OH 44240
Robert A.
Job Details: 06/11/2018
, Found motor just humming, needs motor, blower wheel and door switch; ordrng 1 33001790 (BLOWER WHEEL) and 1 W10169313 (DOOR SWITCH) and 1 W10410997 (MOTOR), schdld next appmnt for 6/15 FRI ! [**],
We serviced a
KDTE254ESS2 Kitchenaid
Model Dishwasher
Near Roaming Shores, OH 44084
Brian M
Job Details: 06/11/2018
Installed racks and repositioned seal OP TEST OK Right leg is bent out may cause door not to seal correctly
We serviced a
KSRS27IHWH02 Kitchenaid
Model Refrigerator
Near Newbury Township, OH 44072
Corina B
Job Details: 06/11/2018
Replaced the thermostat. Optest ok. Cust does not have water hooked up to the unit.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Chad P.
Job Details: 06/11/2018
Found ice make lost its home position. Needs ice maker replaced. ; ordrng 1 W11188383 (ICE MAKER)
We serviced a
GSE25HSHEHSS GE
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 06/11/2018
Customer complaint of a loud noise like a drill but it tapered off and is not present now, says it was coming from ice maker area in freezer, ice maker is making ice, possible a cube was caught in ice tray arm and trying to release, unable to duplicate the problem, advised customer to monitor ice production and if the noise returns to call us immediately to try to catch the noise in action
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Valley View, OH 44125
Dan H
Job Details: 06/11/2018
Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 38 degrees, found fresh food section evaporator frozen solid, cleared ice from fresh food section evaporator , found thermistor in wrong position, corrected and zip tied in place , op test good ; Job Cmplt
We serviced a
ABB1921BRB00 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Dan H
Job Details: 06/11/2018
Customer complaint that unit is not cooling, fresh food section temperature 48 degrees , freezer section temperature at 14 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator; Job Cmpltd,
We serviced a
WFG745H0FH1 WHIRLPOOL
Model RANGE
Near Wellington, OH 44090
Macaulay G.
Job Details: 06/11/2018
Spoke with whirlpool tech line. They instructed that the gas valves were functioning as designed. As for the grates, they are bending above burners. ; ordrng 1 W10881752 (grate-kit),
We serviced a
WFC150M0EW1 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/11/2018
Replaced bracket and glass in door.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Chad P.
Job Details: 06/11/2018
Found main control fault. Unit is spinning with lid open. Also units latch assy will not lock. Needs control and latch assy replaced.
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 06/11/2018
Installed parts listed. Ran normal wash. No suds. Advised to use as normal.
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Elyria, OH 44035
Brian B
Job Details: 06/11/2018
Removed Freon, Replaced ff evap, drain pan and drier, and ice chute seal. Evac to 30”. Recharge 5.5 oz Freon. Closed system, monitored, op test ok.; Job Cmpltd
We serviced a
KRFF302ESS01 Kitchenaid
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 06/11/2018
Installed water valve, op test no good, wire harness is good, needs new ice maker; ordrng 1 W10884390 (icemaker),
We serviced a
AFD2535DEW4 Amana
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 06/11/2018
CC that the ice cubes are hollow and the water overflows. Cust has a saddle valve for a shut off. Checked the water pressure 70psi. Will need a new water valve. Cust is having a plumber replace the saddle valve with an inline valve
We serviced a
WDF520PADM7 Whirlpool
Model Dishwasher
Near Eastlake, OH 44095
Brian M
Job Details: 06/11/2018
Cc that unit does not power on Found control only getting 50 v lots Found wires to power cord not properly installed to power cord Trimmed and fixed wires OP TEST OK
We serviced a
WRS588FIHV00 Whirlpool
Model Refrigerator
Near Reminderville, OH 44202
Corina B
Job Details: 06/11/2018
CC that there is frost in the fz. And the doors are not flush. Checked the gasket, good. The ice door is closing. Measured the doors, both equally sizes. Found the gasket on the fz side is compressed more then the ff. Steamed out the gasket doors are flush. Cust started the fz door would open up. Used Vaseline around the gasket. No water hooked up to the unit.Optest ok
We serviced a
MAYTAG DRYER
Model MGDC400BW0
Near Concord Township, OH 44077
Jeff M
Job Details: 06/11/2018
he unit is a gas dryer it lit 5x unit tested good I gave here Gary’s # to have the vents cleaned ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER\
Model MVWB855DC4
Near Concord Township, OH 44077
Gail V.
Job Details: 06/11/2018
The clicking noise the customers hearing is the sudden change from clockwise to counter clockwise as it agitates sound is normal; Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.1678582
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/11/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Jefferson, OH 44047
Arthur V
Job Details: 06/11/2018
Found unit needs door lock and strike. Also unit needs a actuator est = 89.95 sc. 105.00 labor. 155.96 parts. Total 374.60. Parts needed are 1-w10404050. And 1- wpw10240573. And 1- wpw10006355. Cust does not want repaired. ; Job Cmpltd, s
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Jefferson, OH 44047
Arthur V
Job Details: 06/11/2018
Found 2 error codes both related to door lock errors. Needs door lock found unit is under warranty per SBWebb. Called office said go ahead with repair using sbwebb info Replaced door latch assy. Recalibrated. Op test good. Advised cust his outlet has no ground and safety issues regarding. No ground. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 06/11/2018
Ran normal wash, after 3min, , unit stopped, called wptl mike, ran diognastic cycle, good, started normal cycle, unit stopped at 42 min, did not unlock, said to ckeck pressure system, poss something in pressure hose, replaced hose, drain hose correct, ran recal, good, started normal wash, op test okSr#7722193662; Job Cmpltd,
We serviced a
WRT771RWYB01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Dan H
Job Details: 06/11/2018
Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 32 degrees compressor and condenser fan are working, evaporator fan is not running , found evaporator frozen solid, cleared, found evaporator thermistor corroded, unit needs new evaporator thermistor, install new thermistor, op test good ; used 1 WPW10383615 (THERMISTOR)
We serviced a
JTP86BOF1BB GE
Model MICRO OVEN
Near Avon, OH 44011
Macaulay G.
Job Details: 06/11/2018
Mag enter tube is burned and not heated food. Will need to be replaced
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/11/2018
Found refrigerator not dispensing water. Office to order water valve.; ordrng 1 W11043013 (valve),
We serviced a
KUDE20FBBL0 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 06/11/2018
, Found water tower not aligned causing upper sprayer to not get water. DIVERTER is leaking and stops missing. Needs DIVERTER and stops replaced. ; ordrng 1 W10537869 (motor, DIVERTER) and 2 WPW10508950 (STOP)s
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Aurora, OH 44202
Corina B
Job Details: 06/11/2018
Replaced the lid lock and control. Brought core back for return. Optest ok.
We serviced a
JJW2727WS00 Jenn-air
Model Range
Near Waite Hill, OH 44094
Brian M
Job Details: 06/11/2018
Cc of error Found error f6e0 and f6e6All wires and connections are fine Service bulletin W10562766 states to replace appliance control board ; ordrng 1 WPW10292568 (cntrl-elec),
We serviced a
KDFE104DSS5 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44113
Corey L.
Job Details: 06/11/2018
Installed new control, op test no good, replaced sump with ts, reinstalled original control, op test good; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock,
We serviced a
GEW9200LW1 Whirlpool
Model Dryer
Near Aurora, OH 44202
Corina B
Job Details: 06/11/2018
Replaced the heater. Vacuumed out the dryer. Optest ok
We serviced a
RBD305PRS00 WHIRLPOOL
Model WALL OVEN
Near North Royalton, OH 44133
Chad P.
Job Details: 06/11/2018
Unit storing f2 e6 error code. Key drive line open. Cleared fault and ran bake on upper and lower oven. Both heating. Needs touch pad and control replaced at same time. ; ordrng 1 WP8304275 (TOUCH PAD) and 1 WPW10438750 (MICRO COMPUTER )
We serviced a
KGCD807XSS01 Kitchenaid
Model Cooktop
Near Highland Heights, OH 44143
Brian M
Job Details: 06/11/2018
Cc that unit clicks by itself Could not duplicate issue Found front right burner not igniting Took right front burner apart found wire a little rusty Cleaned up repositioned igniter OP TEST OK
We serviced a
KBFS20ETWH00 Kitchenaid
Model Refrigerator
Near Aurora, OH 44202
Corina B
Job Details: 06/11/2018
CC that the unit is leaking from the RT front of the fz. Found the drain hole is covered in ice. Steamed drain hole out. Optest ok. No water hooked up to the refrigerator. ;
We serviced a
MAYTAG DISHWASHER
Model MDB6601AWS
Near Hambden Township, OH 44024
Jeff M
Job Details: 06/11/2018
The sump motor is getting loud I took the motor apart I could not locate anything. EST only; ordrng 1 919922 (MOTOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, (GV)
We serviced a
665.13843K601 KENMORE
Model DISHWASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 06/11/2018
Customer complaint that unit is not starting, no buttons on user interface are working, stuck key test shows control is good, unit needs new user interface, part is no longer available
We serviced a
WRF989SDAH00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 06/11/2018
Installed new freezer section door gasket, op test good
We serviced a
WFG540H0ES0 WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 06/11/2018
Found oven not lighting. Loose ground in oven. Attached new ground and tested, operating properly.; Job Cmpltd
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 06/11/2018
Found water valve not working properly.; ordrng 1 WPW1023810076.01 (valve-inlt)
We serviced a
DBXR453EA1WW GE
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 06/11/2018
Unit is heating. Cycled heat on both medium and high. Both cycled correctly. Venting still clear. Advised on plastic venting. Op test ok. ; Job Cmpltd
We serviced a
KFIS25XVMS2 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/11/2018
Found interface not responding and only lights up solid blue. Electric smell from back board. Not responding to diagnostics. Needs interface and control replaced at the same time. ; ordrng 1 W10740220 (cntrl-elec) and 1 WPW10310240 (CONTROL )
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44110
Brian B
Job Details: 06/11/2018
CC machine will not cycle. Ran diag, F7E5, shifter fault. Ran manual diag, low spin. Motor just hums but does not start. Found damage to capacitor. Replaced capacitor from surplus stock. Cleared codes. Ran calibration and auto test and drain and spin. Op test ok.; used 1 W11158831 (CAPACITOR ) from stock, Job Cmpltd
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Brian B
Job Details: 06/11/2018
Not making ice. Ran diag , step 56, error codes. E2 code, Icemaker lost home position. Ran step 57, harvest, did not rotate. Will need new Icemaker. Office to order.; ordrng 1 W11188383 (ICEMAKER )
We serviced a
WOD51EC0AS05 Whirlpool
Model Range
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/11/2018
Installed hi limit thermostat and thermal fuse Ran test broil and test bake OP TEST OK ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MVWB850YW1
Near Madison Township, OH 44057
Jeff M
Job Details: 06/11/2018
The main control is not recognizing how much water is going into the machine it is overfilling needs a new main control; ordrng 1 W10763747 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KRFC300ESS01 Kitchenaid
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/11/2018
Cc that unit is freezing Ff 32 ff 5Found fresh food setting at its lowest setting at 33 recommendation is 38 Set to recommended temps Advised to use as normal Advised on food location ; Job Cmpltd,
We serviced a
MHWE201YW00 Whirlpool
Model Washer
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 06/11/2018
Customer complaint unit was an f?e? Code every time start is pressed on any cycle, clothes stuck in washer, unlocked washer to get clothes out, ran diagnostics found f3e2 water temp sensor error, cleared codes, inlet lines are hooked up properly, tested hoses in sink next to unit the hot is hot and he cold is cold, temp sensor resistance too high, started test cycle, unit did not start test cycle, did not lock door door, needs acu; ordrng 1 WPW10459454 (cntrl-elec) and 1 WPW10467289 (sensor)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL2
Near Madison Township, OH 44057
Arthur V
Job Details: 06/11/2018
Replaced control panel and all 4 wheel assy on bottom rack. Op test good ; Job Cmpltd,
We serviced a
WTW4950XW2 Whirlpool
Model Washer
Near Bainbridge, OH 44023
Corina B
Job Details: 06/11/2018
CC that there is a loud noise. Started a normal load found the cam is loose and the teeth are fraying. Will need a new cam. Cust doesn’t want to repair.
We serviced a
GLWN2800D2WS GE
Model Washer
Near Conneaut, OH 44030
Brian M
Job Details: 06/11/2018
Cc of not spinning found magnet not Aligned with strip Repositioned magnet OP TEST OK
We serviced a
WHIRLPOOL RANGE
Model JES9900BAB
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 06/11/2018
Installed control, panel, switch, fan motor and harness, op test ok; Job Cmpltd,
We serviced a
JFI2089AES2 Jenn-Air
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 06/11/2018
Customer complaint water leaking onto floor in front of fridge, found drip pan cracked, duckbill style drain tube, also customer wants pantry end cap on right replaced the pin for the clear lid broke; ordrng 1 W10619951 (drain tube 29.51) and 1 WP12656105 (endcap 19.96) and 1 WPW10655368 (pan-drip 60.80),
We serviced a
MDE7600AYW Maytag
Model Dryer
Near Cleveland, OH 44107
Corey L.
Job Details: 06/11/2018
Customer complaint of squeaking noise, found tension pulley bearing failed, needs new pulley, quoted, ok, replaced pulley and oiled pulley and rollers, op test good; used 1 279640 (PULLEY-IDLER 21.10)
We serviced a
WTW7800XW3 Whirlpool
Model Washer
Near Cleveland, OH 44107
Corey L.
Job Details: 06/11/2018
Customer complaint washer not finishing a cycle says up every time it try’s to spin, customer had clothes in unit and running, when unit entered spin it wobbled with evenly distributed clothes, stopped and flashed ul, found unit not level, placed my box of bits on left underneath to better level the unit, started the paused cycle, unit completed the spin, bearings have failed, needs new bearing and hub; ordrng 1 W10435302 (bearing ) and 1 W10820039 (hub ),
We serviced a
KDTM354DSS4 Whirlpool
Model Dishwasher
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/11/2018
CC that the unit does not put water in or washes the dishes. Ran diag 6-1- Low/No Water (Mecha- nical Problem), 8-2-Drain Motor Electrical Problem. Checked the water valve, good. The pump and motor are not running has 120volts. Will need a new pump and motor. Called SM to order the part. ; ordrng 1 W10805015 (pump&motor)
We serviced a
WDT750SAHZ0 Whirlpool
Model Dishwasher
Near Bainbridge, OH 44023
Corina B
Job Details: 06/11/2018
We serviced a
110.20882990 KENMORE
Model WASHER
Near Cleveland, OH 44121
Dan H
Job Details: 06/11/2018
Installed new motor coupler, op test good
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details: 06/08/2018
Customer complaint of loud noise, confirmed, found unit unlevel causing drum to vibrate, leveled unit, op test good; Job Cmpltd
We serviced a
BG21V1W WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chad P.
Job Details: 06/08/2018
Installed thermostat. Op test ok. ; Job Cmplt
We serviced a
JES9800CAS02 JENN-AIR
Model RANGE
Near Bainbridge Township, OH 44023
Corina B
Job Details: 06/08/2018
Replaced the cooktop. Optest ok
We serviced a
KSSS42QHT00 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Brian M
Job Details: 06/08/2018
Cc that unit is not making ice Found ice frozen in ice maker but arm is not rotating cleared ice out unit rotatesbut does not call for water needs ice maker Replaced ice maker from truck stock Unit called for water OP TEST OK ; used 1 4317943 (ICEMAKER)
We serviced a
KITCHENAID DISHWASHER/B-IN
Model KDTE304DSS1
Near Euclid, OH 44117
Jeff M
Job Details: 06/08/2018
The ui is not vary responsive and the impellers on the drain pump are chewed up by glass ; ordrng 1 WPW10531320 (DRAIN PUMP) and 1 WPW10537414 (UI), schdld next appmnt for 6/15 FRI 12-5,
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY3
Near Richmond Heights, OH 44143
Jeff M
Job Details: 06/08/2018
The mounting screws where missing installed new screws op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8540FW
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 06/08/2018
The vent where cleaned out last week by another company. I removed the lint trap vary little lint I put the trap back the light went away ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Munson Township, OH 44026
Robert A.
Job Details: 06/08/2018
Leveled unit, Ran diagnostics, no codes, watched cycle, water temp after fill 67 deg, need to run hot water in sink before starting unit, , found water dripping through motor, needs sumpCust to contact wp; used 1 WPW10605057 (PUMP AND MOTOR ASSY156.45) from stock, , Job compltd