We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Mentor, OH 44060
Jeff M
Job Details: 05/31/2018
The water damage on the floor is from the ICEMAKER fill tube the 90* angel is split ; ordrng 1 WPW10238092 (WATER LINE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/6 WED 12-5, saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 05/31/2018
Found rt front element open, but receiving 220vac, needs element; ordrng 1 W10823729 (RF ELEMENT), schdld next appmnt for 6/6 WED !,
We serviced a
KDTE404DSS0 Kitchenaid
Model Dishwasher
Near Shaker Heights, OH 44122
Corina B
Job Details: 05/31/2018
Replaced the control board. Optest ok. Cust want the clips to the top rack. ; ordrng 2 WP8539102 (positioner 3587)s and 2 WPW10082853 (pivot-tine 433)s
We serviced a
WHIRLPOOL RANGE
Model MGR5875QDS
Near Aurora, OH 44202
Robert A.
Job Details: 05/31/2018
Found bake igniter weak, replaced, op test ok; used 1 12400035 (IGNITER5299) from stock, Job Cmpltd,
We serviced a
WOC54EC7AS00 WHIRLPOOL
Model MICROWAVE
Near Maple Heights, OH 44137
Dan H
Job Details: 05/31/2018
Customer complaint that unit is not starting, Ran diagnostics found f1e5(microwave inverter error) error code, reset control, started unit, error code returned, unit needs new control; ordrng 1 WPW10632435 (cntrl-elec)
We serviced a
CAE2743BQ0] WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 05/31/2018
Found unit stored basket sensor fault. Unit is locking out. Needs sensor replaced. ; ordrng 1 W11212745 (ACTUATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Eastlake, OH 44095
Jeff M
Job Details: 05/31/2018
Unfortunately the machine is cooling properly I was unable to find an issue. Unit tested good; Job Cmpltd, saved tckt [SdLink\310172a.png],
We serviced a
MAYTAG WASHER
Model MVWC300XW0
Near Madison Township, OH 44057
Arthur V
Job Details: 05/31/2018
Cust complaint not going thru cycles. Ran diagnostics no errors. Ran service test per techsheet. Passed. Op test good Could not duplicate issue Left leak mat ; Job Cmpltd,
We serviced a
MQF2056TEW Maytag
Model Refrigerator
Near North Olmsted, OH 44070
Corey L.
Job Details: 05/31/2018
Customer complaint freezer not cooling, temps range from 0 at bottom to 55 at the top, evap fan not running, evap has good frost pattern, replaced evap fan with truck stock, op test good
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Reminderville, OH 44202
Robert A.
Job Details: 05/31/2018
Installed manifold, tested unit, op test ok; Job Cmpltd,
We serviced a
MFI2568AES Whirlpool
Model Refrigerator
Near Perry Township, OH 44077
Brian M
Job Details: 05/31/2018
Customer complaint Ui flashing Per service pointer r8178660 Power Board needs replaced Customer does not want to repair at this time
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 05/31/2018
Found interface intermittently not responding and wash motor not running. Connections check good. Motor has power needs interface control and sump. ; ordrng 1 W10751502 (cntrl-elec) and 1 W10815487 (INTERFACE) and 1 WPW10671941 (SUMP)
We serviced a
GDT580SMF7ES GE
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/31/2018
Could not find a leak. Cleaned all seals and reinstalled door seal. Advised to call us back if issue continues. Put mitigation mat under dishwasher.; Job Cmpltd
We serviced a
11067042600 KENMORE
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/31/2018
Machine not heating. 240v to heater. Will need new heater. Will give est. replaced heater from t/s.; used 1 WP8544771 (ELEMENT)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 05/31/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MFI2570FEZ03 whirlpool
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Gabriel P
Job Details: 05/31/2018
Cc no ice Found ice built up in ice maker and fill valve frozen up into cavity Steamed line and cleaned out ice maker OP TEST OK
We serviced a
MDB8979SFZ2 Maytag
Model Dishwasher
Near Westlake, OH 44145
Corey L.
Job Details: 05/31/2018
Customer complaint rack fell off, confirmed weld on track broke off left side, needs new track; ordrng 1 W11048936 (track),
We serviced a
WFE88HEAW0 Whirlpool
Model Washer
Near Rocky River, OH 44116
Corey L.
Job Details: 05/31/2018
Customer complaint washer not draining, started normal drain and spin, drain is operating, quoted customer to clear drain pump and lines, ok, cleared drain pump filter housing, hair from bellow drain holes, and drain tube from pump to exterior drain tube connection, op test good;
We serviced a
GE REFRIGERATOR
Model CSX20BAXAWH
Near Willoughby, OH 44094
Jeff M
Job Details: 05/31/2018
The unit is not sealing at the bottom the units seal is ripped needs replaced ; ordrng 1 WR24X527 (gasket,door fzr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/6 WED 8-12,
We serviced a
WHIRLPOOL WASHER
Model LSW9750PW3
Near Willoughby, OH 44094
Jeff M
Job Details: 05/31/2018
The units transmission shaft is sheared so the tub block is not holding the drum ; ordrng 1 3360629 (gear case), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Ravenna, OH 44266
Arthur V
Job Details: 05/31/2018
Found twist tray stuck in twist, needs i/m, replaced, op test ok; used 1 W10873791 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.26002012
Near Perry, OH 44081
Arthur V
Job Details: 05/31/2018
Found unit needs control. Control very erratic Est=89.95 sc 105.00 labor. 322.22 parts. Total est = 553.37. Part number needed is 1 w10480092. Customer does not want repaired. ; job compltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 05/31/2018
Installed new evaporator fan kit, op test good ; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/31/2018
Lid lock light was blinking and would not clear. Unplugged from about a minute and this cleared light. Had stuck key error. All components tested ok. Ran calibration cycle. Put mitigation mat under washer.; Job Cmpltd
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 05/31/2018
Found valve spraying on tub ring and dripping down the back of the tub. Fill hoses are no longer leaking. Replaced fill valve and ran unit. No water dripping down the back. Learned unit back slightly to further prevent the issue. Advised to use as normal. ; used 1 W11210459 (VALVE) from stock, Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/31/2018
Door is leaking air into freezer compartment. Put silicone around frame of unit. Ordering freezer door.; ordrng 1 LW10599399 (dor-fip),
We serviced a
MDB6600AWQ WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Dan H
Job Details: 05/31/2018
Customer complaint that unit is not draining, confirmed, installed new drain pump, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558VEW3
Near Painesville Township, OH 44077
Robert A.
Job Details: 05/31/2018
Found unit still had a duckbill. Replaced with P trap and cleared ice. Left leak mat ; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Leroy Township, OH 44077
Arthur V
Job Details: 05/31/2018
, Found unit getting a f6e2 error code. Ui not communicating with acu. Tested per techsheet did not tell me which part is faulty. Called techline talked to kevin. File number 7722116559. Was advised by Kevin to order doth acu and control panel after going thru test together est =781.20. Est=89.95 sc. 105.00 labor. Advised customer to call wlp cust does not want repaired. 1-800-253-1301 Parts needed 1W10861501. And 1W10812418. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW1
Near Reminderville, OH 44202
Robert A.
Job Details: 05/31/2018
Checked over unit, installed correct, unit working as designed, talked w/cust on controls, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Reminderville, OH 44202
Robert A.
Job Details: 05/31/2018
Checked over unit, working correct, adjusted doors, talked with cust, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Solon, OH 44139
Robert A.
Job Details: 05/31/2018
Checked over unit, working correct, adjusted doors, talked with cust, op test ok; Job Cmpltd,
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/31/2018
Replaced knobs and foot. Tested ok.; Job Cmpltd
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/31/2018
Replaced lid latch. Tested ok.; Job Cmpltd
We serviced a
WRT318FZDB02 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/31/2018
Found no leaks at all. ; Job Cmpltd
We serviced a
WFC150M0EW1 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/31/2018
Broken door glass and bent bracket. Office to order glass and bracket.; ordrng 1 WPW10409945 (glass-door) and 1 WPW10544179 (brkt-suprt)
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near North Royalton, OH 44133
Dan H
Job Details: 05/31/2018
Customer complaint that unit smells bad, No bad smells noticed, customer said they ran the unit prior to tech arriving and that unit usually smells after not being used for a day or two, found drain hose not installed properly, corrected drain hose, found normal amount of water in sump assembly after unit drained, unable to duplicate the problem, unit is operating as designed, no water mitigation left since no water connections were disconnected; Job Cmpltd
We serviced a
WZF34X16DW01 WHIRLPOOL
Model FREEZER
Near Brook Park, OH 44142
Chad P.
Job Details: 05/31/2018
Installed evap and filter drier. Charged unit. Charge held. Op test ok. Advised 24hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
JES9800CAS01 JENN-AIR
Model RANGE
Near Bay Village, OH 44140
Brian B
Job Details: 05/31/2018
Found some pads not working on panel. Will need new panel. Will give est. customer does not want to repair at this time
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/31/2018
Panel not responding. Checked outlet, is correct. Checked voltage on main control. 120v, green led on. Ran diag, f6e2, lost communication with acu. Per tech sheet, replace panel, then acu. Per SM, we will order both.; ordrng 1 W11112656 (CONSOLE ) and 1 W11112658 (CONTROL)
We serviced a
TBF19DC GE
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 05/31/2018
Customer complaint ff section not cooling, ff at 65, frz at 7, found defrost heater open, quoted for repair, customer does not want repair at this time;
We serviced a
KDTE404DSS0 Whirlpool
Model Dishwasher
Near Orange, OH 44022
Corina B
Job Details: 05/31/2018
Replaced the tracks. Optest ok.
We serviced a
LDE9606ACE MAYTAG
Model DRYER
Near Avon, OH 44011
Brian B
Job Details: 05/31/2018
Found worn rollers,idler pulley,belt and blower wheel,will give est.customer does not want to repair at the moment do not order parts
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Dan H
Job Details: 05/31/2018
Customer complaint of condensation on fresh food section ceiling, confirmed, found frost and condensation on ice box seams, unit needs new adapter and ice box seals; ordrng 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter)
We serviced a
FRIGIDAIRE DRYER GAS
Model AGQ7000ES
Near Cleveland, OH 44123
Jeff M
Job Details: 05/31/2018
The unit was on fire all the plastic in the unit is melted. There is too much damage to fix ;
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland, OH 44119
Jeff M
Job Details: 05/31/2018
The units rails are broken I took a pic. The unit needs the left n right rail; ordrng 1 W11048934 (RAIL) and 1 W11048936 (RAIL), schdld next appmnt for 6/5 TUE 8-12,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Mentor, OH 44060
Arthur V
Job Details: 05/31/2018
Replaced sump. Tested. Op test good control not used. Left leak mat ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Wickliffe, OH 44092
Robert A.
Job Details: 05/31/2018
Tapped system, in 20”vac, added r134a, inspected comp area, small leak at drier, checked evap, good, repaired leak, pulled 28”vac w/pump, watched, no change, chaeged 5oz r134a, unit cooling, pressures good, op test ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Mentor, OH 44060
Robert A.
Job Details: 05/31/2018
, Found dye on ff evap, repaired section, pulled 28”vac w/pump, watched 15min no change, charged 5.3oz r134a, ran test 4, checked for leaks, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Eastlake, OH 44095
Jeff M
Job Details: 05/31/2018
found more ice in the fill tube. water valve wasn’t opening the all the way may be the cause of the issue; Job Cmpltd,
We serviced a
GE WASHER
Model GTW485ASJ2WS
Near Moreland Hills, OH 44022
Robert A.
Job Details: 05/31/2018
Found unit not draining, ran unit, pump humming, hot to the touch, cleared water from unit, ran drain and spin, spin is good, needs drain pump; ordrng 1 WH23X24178 (DRAIN MOTOR5515), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/5 TUE !,
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 05/31/2018
Installed clock and control, op test ok; Job Cmpltd,
We serviced a
KRFF305ESS00 Kitchenaid
Model Refrigerator
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/31/2018
Replaced the parts listed. Optest ok.
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 05/31/2018
Replaced user interface and main control board. Tested OK. Put a mitigation mat underneath of washer.; Job Cmpltd
We serviced a
WED5600XW0 Whirlpool
Model Dryer
Near Newbury Township, OH 44065
Brian M
Job Details: 05/31/2018
Cc of noise and door not latching Found latch hanging up on door bent latch slightly Noise was something in blower housing OP TEST OK
We serviced a
BG21V1W Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Corey L.
Job Details: 05/31/2018
Customer complaint unit does nothing except turn on lights, confirmed both sections room temp, no fans are running, compressor not running, bench tested compressor, compressor is good, found capacitor failed; ordrng 1 WP65889-4 (capacitor),
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 05/31/2018
Defrosted evap, replaced fan and replaced control. Steamed and conformed ff door gasket. Op test ok.; Job Cmpltd
We serviced a
795.71072.010 Kenmore
Model Refrigerator
Near Munson Township, OH 44024
Gabriel P
Job Details: 05/31/2018
Cc that unit won’t cool Upon arrival found error ER FF No tech sheet could be found Suspected error to mean fan fault Removed lower freezer drawer and water poured out (garage fridge ) Took rear panel off found ice surrounding fans Steamed unit to remove all ice Put back together fans ran just fine Advised to allow 48 hours for temps to regulate OP TEST OK
We serviced a
KBMC140HSS0 Kitchenaid
Model Microwave
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/31/2018
Replaced the mag. Optest ok. Will need to order the springs. ordrng 1 WP4452395 (spring 5276) and 1 WP4452396 (spring 5260)
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 05/31/2018
Replaced both pieces of the drain hose and sump assembly. All tested ok. No leaks. Put mitigation mat under dishwasher.; Job Cmpltd
We serviced a
ABB1922FEW WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44135
Chad P.
Job Details: 05/31/2018
Found unit cooling at this time. Freezer at -5 and ff right around 38. Machine compartment checks good. Cleaned condenser. Advised to use as normal. If issues return please call us back for service
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/31/2018
Ran entitlement, verified pop, machine under 1 year warr. Ran diag, f9e1 code, long drain. Removed back and pump trap. Found small clothing in trap. Advised customer. Reassembled, ran test cycle, op test ok. Installed water mat.; Job Cmpltd
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Brian B
Job Details: 05/31/2018
Replaced control and lid lock. Ran calibration and auto test. Op test ok. Machine in basement. No water mat.; Job Cmpltd
We serviced a
WMH53520CS7 Whirlpool
Model Microwave
Near Cleveland, OH 44118
Corey L.
Job Details: 05/31/2018
Installed led control, op test good;
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/31/2018
Replaced ice maker, Orion board, water valve, and filter house. Purged air from lines. All test ok.; Job Cmpltd
We serviced a
WRV986FDEM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44112
Chad P.
Job Details: 05/31/2018
Found unit in total no cool. System contaminated with air and moisture. Low side leak. Unit has several several repair tags on the back of it. See photos. Compressor is burning hot. Will require compressor both evaporators and filter drier. Big big job. 5 job count. Requesting 4x Cfc labor. ; ordrng 1 W10779331 (COMPRESSOR) and 1 W11116006 (EVAP) and 1 WPW10143759 (DRIER) and 1 WPW10608485 (EVAP),
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details: 05/31/2018
Found diffuser not seating correctly and causing it to sweat. Also bin and control box cracked. Needs all replaced. ; ordrng 1 W10316941 (contrl-box) and 1 W10803530 (BIN) and 1 W11188815 (DIFFUSER )
We serviced a
KUDS35FXSSA KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/31/2018
CC that machine not cleaning. Removed pump top. Found chopper broken off and screen clogged up. Will need new chopper. Replaced chopper from surplus stock. Ran test cycle. Op test ok. ; used 1 W10083957V (CHOPPER) Job Cmpltd
We serviced a
WED7990FW0 Whirlpool
Model Dryer
Near Jefferson, OH 44047
Brian M
Job Details: 05/31/2018
Cc that unit takes along time to dry out side the normal dry times Rand Diagnostics no error Temp inside drum is reaching 146 degrees OP TEST OK
We serviced a
11073032101 Kenmore
Model Dryer
Near North Kingsville, OH 44030
Brian M
Job Details: 05/31/2018
Cc that unit will not heat Found thermal fuse open Used thermal fuse from truck stock OP TEST OK ; used 1 WP3390719 (THERMAL FUSE1853)
We serviced a
RCS3614GS1 Whirlpool
Model Range
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 05/31/2018
Customer complaint burner not working, found burner unplugged, properly installed burner coil, op test good;
We serviced a
DUL300XTLS0 Whirlpool
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 05/31/2018
Customer complaint dishwasher arms not spinning, started quick cycle, unit is leaking from fill hose on unit while filling, unit needs new fill hose, advised customer not to use unit, unit is unable to be removed to replace part due to a 3 inch cast iron drain pipe sticking out of the floor, advised customer to have a contractor see what can be done, ; ordrng 1 8193508 (inlet,water) and 1 WP8269242 (hose-fill),
We serviced a
JDB1100AWB Jenn-Air
Model Dishwasher
Near Novelty, OH 44072
Corina B
Job Details: 05/31/2018
CC that things melted in the dishwater. Found service pointer TDD-0014-B. Checked the outlet black to ground 120 v. White to ground 0 volts. The blender was on bottom rack and the cups were on the top shelf. Both are dishwasher safe. Cust does not want to repair
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 05/31/2018
Installed clock and control, op test ok; Job Cmpltd,
We serviced a
WED7000DW2 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Brian B
Job Details: 05/30/2018
Found top and front crushed. Also, drum will not turn. Removed top and front-and drum. Found drum bent. Will need new drum, front and top. Called SM, he will request dbl labor as this is a 2 job count job.; ordrng 1 W10757750 (DRUM COMPLETE) and 1 W10806345 (PANEL) and 1 W11222514 (TOP)
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2287KEF
Near Solon, OH 44139
Robert A.
Job Details: 05/30/2018
Recovered refrigerant, replaced comp, drier and evap, pulled 28”vac w/pump, watched, no change, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 TJAF1200 (PROCESS STUB), 1 W10895723 (8/6COUPLING), 1 W10896689 (5/4COUPLER), and 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Shaker Heights, OH 44122
Jeff M
Job Details: 05/30/2018
The unit is activating the steam valve in a normal cycle needs a New control ; ordrng 1 WPW10111620 (CONTROL ), schdld next appmnt for 6/5 TUE 8-12,
We serviced a
RTW4516FW ROPER
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/30/2018
Installed parts listed. Op test ok. Placed core on truck for return ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS
Near Beachwood, OH 44122
Jeff M
Job Details: 05/30/2018
Drain was frozen. Installed new part unit op tested good ; used 1 W10619951 (TUBE-DRAIN) from stock, Ref # 1112461791,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Shaker Heights, OH 44122
Jeff M
Job Details: 05/30/2018
The lock was not working correctly installed new part unit op tested good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL5
Near Parma, OH 44130
Jeff M
Job Details: 05/30/2018
Control heating relay stuck on dispenser latch is broken and chopper blade shaft is broken; ordrng 1 WP8268383 (CHOPPER ) and 1 WP8558129 (DISPENCER ) and 1 WP8564543 (CONTROL ), schdld next appmnt for 6/5 TUE 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY06
Near North Olmsted, OH 44070
Jeff M
Job Details: 05/30/2018
The ICEMAKER wasn’t working installed new part unit op tested good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Brooklyn, OH 44144
Jeff M
Job Details: 05/30/2018
Cust has a 5yr warranty. Explain to the customer if I work in a machine I’m going to have to charge him I told him he needs to call customer service at HH Gregg and or Whirlpool and work out the warranty issue with them; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Cleveland, OH 44109
Jeff M
Job Details: 05/30/2018
The belt broke. Installed new part unit op tested good ; used 1 341241 (BELT) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model K55542MAX01
Near Shaker Heights, OH 44120
Jeff M
Job Details: 05/30/2018
he unit will not go though a defrost cycle the heating ele in open ; ordrng 1 WP2000631 (HEATER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/5 TUE 8-12,
We serviced a
WHIRLPOOL DISHWASHER
Model F41513085
Near Perry Township, OH 44077
Jeff M
Job Details: 05/30/2018
The upper adjusters where broken I replaced them with truck stock unit op tested good ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS65EHQ6
Near Madison Township, OH 44057
Jeff M
Job Details: 05/30/2018
I ordered the wrong part. On the look up under dispenser it’s is part 38 I ordered 38c I have the incorrect part for return ; ordrng 1 241708202 (board-switch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/4 MON 8-12,
We serviced a
KENMORE RANGE ELE
Model 790.99013102
Near Geneva, OH 44041
Arthur V
Job Details: 05/30/2018
Found cust needs both sets of potentiometers and power relay bd. Talked to frank at Frigidaire techline. This is a recalled unit and power bd part number 3162394037kitk is discontinued. Cust to purchase a new unit ; Cllctd
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Mentor, OH 44060
Arthur V
Job Details: 05/30/2018
Found control flashing 7 times. Found heating element open and detergent dispenser door latch broken. Do not move up AV ; ordrng 1 W10518394 (heater) and 1 WPW10224428 (dispenser), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/6 WED !,
We serviced a
GE DRYER
Model GLDP280ED0WS
Near Concord Township, OH 44077
Gail V.
Job Details: 05/30/2018
Customer states unit shuts off after 10 min and wont restart until he moves timer knob. Tested with small load of wet towels. Unit ran 10 min on time dry and 15 min on auto dry and never failed. Could not duplicate issue ; Job Cmpltd,
We serviced a
WOC97ES0ES02 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Brian B
Job Details: 05/30/2018
CC that sometimes micro does not heat. Turntable and light comes on , but not heating. Customer said this happens once or twice. Tested unit about 10 times with cup of water. Worked every time. Customer showed us video of unit when it did not work. He said if he turns off and back on, then it will work, without opening and closing door. Could not duplicate issue. Called whirl TL, 7722109811, he documented call and said to remove panel and check all connections. Pulled oven, checked connections on UI and other boards. Reassembled and tested , op test ok. ; Job Cmpltd
We serviced a
WRF736SDAM10 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Dan H
Job Details: 05/30/2018
Installed new control and user interface, op test good ; Job Cmpltd
Near Concord Township, OH 44077
Arthur V
Job Details: 05/30/2018
ADMIRAL WASHER , Found error codes f7e1and f7e7. Needs actuator. Replaced actuator and recalibrated. Op test good ; used 1 WPW10006355 (ACTUATOR) from stock, , Job Cmpltd,
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/30/2018
Replaced timer. Tested ok.; Job Cmpltd
We serviced a
ASD2625KES WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 05/30/2018
Found condenser rattling from compressor vibrations. Comp is to hot to touch. Starter checks good. Needs compressor replaced. Cfc tech only. 3 job count. ; ordrng 1 W10160407 (compressor)
We serviced a
KRFF707ESS01 Kitchenaid
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 05/30/2018
CC that the unit is leaking water at the top of the ff. Found a water drip at the water valve. Will need a new water valve and reservoir. Called SM to order parts. ; ordrng 1 8567668 (tie-wire) and 1 W11168758 (RESERVOIR ) and 1 WPW10341329 (water valve assy),
We serviced a
GE MICROWAVE
Model PT970SM4SS
Near Perry, OH 44081
Arthur V
Job Details: 05/30/2018
ound main wire harness faulty. See pics. Needs main wire harness. Could be up to 2 weeks to get part from ge. ; ordrng 1 WB18T10537 (main wire harness), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/13
We serviced a
WHIRLPOOL DISHWASHER
Model MDB6601AWS
Near Geneva, OH 44041
Gail V.
Job Details: 05/30/2018
Found unit needs handle w/latch. Customer does not have funds. House us under a trust and customer has only the truste’s address Matt Frascarelli. 2161 valley view Wickliffe Ohio 44092. She will contact case worker to get ahold of trustee DO NOT ORDER UNTIL PAID ; ordrng 1 W10130695 (latch handle (blk)), used 1 SHIPPING
We serviced a
ACR4503SFS1 Amana
Model Range
Near Saybrook Township, OH 44004
Brian M
Job Details: 05/30/2018
Cc that oven burner lid won’t close Found liner between case keeping it from closing Repositioned liner to allow rods to slide into place
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 05/30/2018
, Ran diognostics, 1-2 acu faulure, 5-2 door lock failure, checked connections on lock and acu, good, ran diognostic cycle, no errors, started normal wash, after 5 min, unit stopped and unlocked, after a few minuts, tech pressed start, door locked and continued cycle, after 4min unit stopped and unlocked, pressed start, cycle continued, talked w/jr, needs acu and lock; ordrng 1 W11029153 (ACU) and 1 WPW10443885 (LOCK), schdld next appmnt for 6/5 TUE ! [**],