Near Brook Park, OH 44142
Dan H
Job Details: 11/26/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Customer complaint that unit is not starting, found wire nut loose in junction box, tightened wire nut, op test good"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/26/2019
DISHWASHER WHIRLPOOL WDF560SAFM2 Cc unit not spinning spray arms Found sump getting power but not running Replaced sump assembly Ran test cycle OP TEST OK
Near Westlake, OH 44145
David R
Job Details: 11/26/2019
ICE MAKER JENN-AIR JIM158XXRS1 "Cc unit would make ice make ice, then defrost. Did that a couple of times. Customer end up just turning unit off. Turned on today, valve working, compressor working, pumps working, heater is good. Let fill and get slab of ice, made ice. Turned off breake
Near Lorain, OH 44052
David R
Job Details: 11/26/2019
MICROWAVE KITCHENAID KMHC319ESS2 "Replaced part. Display didn’t come on. Found blown fuse, replaced from t/s. Tested. Heated. Op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Parma, OH 44134
David R
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Replaced valve. New motor was different from the old. Wire connection missing or something to hook up new motor fan. Parts research.;
Near Westlake, OH 44145
Corina B
Job Details: 11/26/2019
WASHER MAYTAG MVWB835DW4 "CC that the unit does not start. Checked outlet, good. Replaced the control and ui. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok."
Near Painesville Township, OH 44077
Jeff M
Job Details: 11/26/2019
DISHWASHER GE GLD6966R10SS "The unit is not draining I found that the garbage disposal still have the plug in it. I reviewed the plug the unit drains good now. The tub seal is worn out cust can install ; ordrng 1 WD08X10018 (gasket,tub), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Rocky River, OH 44116
Corina B
Job Details: 11/26/2019
WASHER WHIRLPOOL WTW5000DW2 "CC that there is hot water on rinses. Found the hot and cold are reversed. Switched the water lines. Ran a manual test for the hot and cold, good. Started a rinse and spin cycle. Optest ok."
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/26/2019
DISHWASHER KENMORE 665.162934 Replaced the ui. Optest ng. Found the start button not responding to the new ui. Will need a new control. Control for ui is nla. ; ordrng 1 8559063 (UI CONTROL )
Near Strongsville, OH 44136
Corey L.
Job Details: 11/26/2019
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer is leaking a sm amount on the right side only when using towels setting, found suds in bellow, started towels wash, unit filled and advanced to wash, unit drained without any leaks seen, found lots of suds while filling unit in
Near North Royalton, OH 44133
Corey L.
Job Details: 11/26/2019
DRYER WHIRLPOOL WED5300SQ0 "Customer complaint dryer taking too long to dry clothes, started timed dry cycle, unit heated, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent fo
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS01 Cc of noise and door flapper not hitting center Found noise to caused by a little ice build up by freezer fan Cleared up ice and leveled unit so door flipper hits the correct spot OP TEST OK
Near Beachwood, OH 44122
Dan H
Job Details: 11/26/2019
WASHER WHIRLPOOL WTW5500XW2 "Installed new motor, op test good"
Near Perry Township, OH 44081
Jeff M
Job Details: 11/26/2019
SLIDE-IN RANGE JENN-AIR SVC48600W "The unit has an F7 code touchpad failure. The cancel button does not work also customer has to keep the oven off and when he turns the oven on by the breaker box the main control board for have a false or failed systems check. UI and then control is need
Near Cleveland, OH 44113
Joe O
Job Details: 11/26/2019
DISHWASHER WHIRLPOOL WDF510PAYSA Cc: not drainingFound drain pump sounds like it’s spinning around rocks. Found drain hose was plugged. Vacuumed out drain hose. Op test ok
Near Mentor, OH 44060
Corina B
Job Details: 11/26/2019
RANGE WHIRLPOOL WFE540H0AS1 "CC that the bake is not working. Found the bake element is cracked. Will need a new bake element. Cust can install ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Newbury Township, OH 44065
Brian M
Job Details: 11/26/2019
WASHER MAYTAG MVWB765FW2 Installed UI and control Ran auto test and calibration OP TEST OK
Near Beachwood, OH 44122
Dan H
Job Details: 11/26/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Installed new valve, op test good"
Near Chesterland, OH 44026
Brian M
Job Details: 11/26/2019
REFRIGERATOR GE PSB48YSKBSS Cc unit not making ice and no water Found icemaker fill tube iced over and water line going to fridge has no low flow Cleared ice in freezer and advised to have line to fridge serviced
Near Pepper Pike, OH 44124
Dan H
Job Details: 11/26/2019
RANGE KITCHENAID KEBS107SSS04 "Installed new thermal fuse, op test good"
Near Andover Township, OH 44003
Brian M
Job Details: 11/26/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc of temps rising Found ice ball on cap tube on evap Checked all over unit for uv dye could not see any dye Connected gauges found unit in a 10 inch vac Called whirlpool Non repairable
Near Mantua, OH 44255
Jason N
Job Details: 11/25/2019
WASHER MAYTAG MVWB835DW4 "Cc unit not respondingCustomer stated he can unplug it to reset but then it goes back to locking up again.Ran diagnostics, found code f5e1 for lid lock fault. Ran manual lid lock function, lid lock will lock but will not respond when trying to unlock. Un
Near Geneva Township, OH 44041
Arthur V
Job Details: 11/25/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MWKA "ICEMAKER not working because of a water leak. Found valve leaking and need replaced. Reschedule at customer request ; ordrng 1 242252702 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville, OH 44077
Joe O
Job Details: 11/25/2019
DRYER WHIRLPOOL WED4815EW0 "Cc: squealing, long dry timesFound rollers and pulley seizing up. Found unit has good heat and air flow. Needs dryer repair kit.Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of
Near Cleveland, OH 44118
Joe O
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Cc: not coolingFound unit pulled out missing front wheels. Found scratches on floor under unit looks like from from it getting moved around. Found compressor is attempting to start and is extremely loud. Tapped system found resting pressure at 74psi. Nee
Near Aurora, OH 44202
Jason N
Job Details: 11/25/2019
DISHWASHER GE DDT595SSJ2SS "Cc unit still not turning onCustomer stated she wanted power checked before ordering a control since this is the second dw that has had control board issues. Checked power in to unit, good voltage at control board 121v, however there is no ground hookup
Near Mentor, OH 44060
Joe O
Job Details: 11/25/2019
REFRIGERATOR MAYTAG MFI2269VEM8 "Cc: not making iceFound ice maker not cycling. Found water valve seeping and froze the finger in ice maker and jammed it up. Fill tube also frozen. Needs water valve.; ordrng 1 67006322 (water inlet valve9684), used 1 SENIORDISCOUNT (SENIORDISCOUNT), an
Near North Royalton, OH 44133
David R
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Cc no cool. New fridge, customer hasn’t used before, never cooled at all. Called Brain. Compressor is staying on the whole time New coated evap. Will need new compressor kit.*** wise motion compressor. Will need lock ring tech with oiliest gauges *** 3
Near North Royalton, OH 44133
David R
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc of FZ frost over food. FF 39*, Fz 4*. Found door will not close easily, slide rails are bad. Ordering slides out, also to steam gasket; ordrng 2 W11265130 (slide)s"
Near North Royalton, OH 44133
David R
Job Details: 11/25/2019
WALL OVEN KITCHENAID KOCE507ESS07 "Cc no display. Display not coming on, light in microwave coming on but not light in oven. Correct power to unit. Wiring checks good. Ordering controls, UI, light.; ordrng 1 W10915648 (cntrl-elec) and 1 W11093258 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Near Mentor, OH 44060
Jeff M
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit was not cooling. I removed the evaporator compressor and filter. There was no Freon to recover “it all leaked out”. I soldered the new components in place I put the unit in a 30 inch vacuum held for 20 minutes no change. I charge the machine with 5.5
Near Streetsboro, OH 44241
Jason N
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc unit making humming noiseCustomer stated it seems to be from the freezer side. Found evap fan noisier then normal. Ordering evap fan motor.; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)
Near Ashtabula, OH 44004
Arthur V
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW5000DW2 Found customer was holding start button too long causing unit not to function. Advised customer to use start button like a doorbell and just push it and let go. Customer aware of issue. Unit op test good.
Near Bainbridge Township, OH 44023
Jason N
Job Details: 11/25/2019
WALL OVEN COMBO ELECTROLUX E30EW85ESS2 Installed bake element. Ran bake test to 300 degrees. Op test good.
Near Edgewood, OH 44004
Arthur V
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW5000DW2 Customer complaint unit is noisy. Cycled in adjatate and spin. All sounds normal. Unit is working as designed. Op test good. Ready for resale ran diagnostics no errors.
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/25/2019
WASHER WHIRLPOOL MAH5500BWW "Cc: jet like noises, clanking noisesFound basket extremely loose, found jet like noises in spin. Needs outer tub and basket assembliesBasket shows no longer available."
Near Painesville Township, OH 44077
Arthur V
Job Details: 11/25/2019
DRYER FRIGIDAIRE CRER5700AS0 Put customer console back together. Op test good
Near Cleveland, OH 44120
Joe O
Job Details: 11/25/2019
DRYER WHIRLPOOL WED5000DW2 Installed door handle. Op test ok
Near Mayfield Heights, OH 44124
Dan H
Job Details: 11/25/2019
COOK TOP KITCHENAID KGCS105GSS09 "Customer complaint that left front burner is not lighting, igniter arcs when other burners are lit, unit needs new igniter switches also; ordrng 1 WP4456905 (harns-wire)"
Near Kirtland, OH 44094
Jeff M
Job Details: 11/25/2019
WASHER WHIRLPOOL MVWB855DC3 I put the unit in diagnostics the unit had an overload code I cleared the code I ran the unit in a spin cycle drain cycle recirculating pump cycle and was not able to duplicate sound I put the unit in a drain and spin cycle was not able to duplicate the s
Near Willoughby, OH 44094
Joe O
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Installed ice maker and fan. Ran ice maker and fan test. Op test ok
Near Mentor, OH 44060
Joe O
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Cc: not coolingFound temps at 68 degrees in both ff and freezer sections. Found compressor not running. Installed start device. Unit is cooling. Advised customer to allow up to 24 hrs for get back to temp. Op test ok ; used 1 8201786 (STARTER7155) from st
Near Mentor, OH 44060
Arthur V
Job Details: 11/25/2019
WALL OVEN WHIRLPOOL WOD77EC0HS00 Replaced console and unit fired up and started to heat. Op test good. Bottom oven lights not working. Needs lower oven appliance mngr bd Unit is useable for thanksgiving. Reschedule at customer request ; ordrng 1 W11261164 (cntrl-elec)
Near Lorain, OH 44053
Gabriel P
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostic no error code,ran spin cycle 17 minutes with supervisor standing next to me also explain what are causes that could make a front load shake with is off balance as we were watching unit spinning it never shake the supervisor was very pls wi
Near Shaker Heights, OH 44120
Dan H
Job Details: 11/25/2019
DRYER WHIRLPOOL WGD4815EW2 "Customer complaint that installers did not install vent properly, corrected vent for them , unit is operating as designed"
Near Strongsville, OH 44149
David R
Job Details: 11/25/2019
DRYER WHIRLPOOL MGD6630HC0 "Cc of noise. Found noise coming from loose nuts by blowing housing. Corrected, made sure everything was tightened. Tested, good. Op test ok"
Near North Ridgeville, OH 44039
David R
Job Details: 11/25/2019
DRYER MAYTAG MEDC465HW0 "Cc towels weren’t drying. Arrived and customer had unit temp switched to air fluff. Switched to high, ran and checked airflow outside, good. Took off cover and checked voltages. Wires are hooked up correctly but not giving correct volts. Red to Black wir
Near Gates Mills, OH 44040
Corina B
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced the fill tube to ice maker. Cycled ice maker. Optest ok.
Near Westlake, OH 44145
Corina B
Job Details: 11/25/2019
OTR MICROWAVE KITCHENAID KMHC319EBS3 "cust showed pop, sent pic. CC that the unit light is not working. Checked the lights bulbs, no resistance. Will need a new lights. Cust can install lightbulbs. ; ordrng 2 W10709921 (bulb-light)s"
Near Cleveland, OH 44102
Corey L.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Customer complaint ice maker not working, confirmed, heating element on im failed, quoted to replace with ts, ok,replaced, op test good ; used 1 W10882923 (ICE MAKER ASSY 103.59) from stock"
Near Aurora, OH 44202
Jason N
Job Details: 11/25/2019
RANGE JENN-AIR D140 Cc unit downdraft motor doesn’t work Customer stated it only hums and smells like burning electrical. Confirmed downdraft motor seized. Motor (12001311 ) is nla for this unit.
Near Painesville Township, OH 44077
Jeff M
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 I called Whirlpool Tech line regarding the warm temperatures. He proceeded to tell me there are two issues that could cause this one is if the drip pan in the evaporator is warped it could cause excessive freezing on the evaporator itself. As long as the
Near Cleveland, OH 44111
Corey L.
Job Details: 11/25/2019
WASHER MAYTAG LAV3600AWW "Customer complaint washer keeps going out of balance and moving around floor, found tb TDL-0131-S to check spring eyebolt length under unit for this complaint, feet under unit were uneven making unit teeter, leveled feet, adjusted front eyebolt to tighte
Near Cleveland, OH 44113
Dan H
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed new harness, deli control, and led module, op test good"
Near Brooklyn, OH 44144
Corey L.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Customer complaint fridge gasket has gap, not sure exactly what customer is referring to, There are small gaps between gasket and door but is still foamed to the liner, did ring a gap on frz bottom frame, siliconed gap, see gap pics"
Near North Ridgeville, OH 44039
David R
Job Details: 11/25/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "Cc of UI changing numbers by itself and noise. UI changing time ahead by itself, and also when the microwave is done heating up, the finish noise to let you know it’s done sounds low and gurgled. Ordering UI control.** customer had POP; ordrng 1 W1129927
Near Cleveland, OH 44102
Corey L.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Installed ff door, op test good"
Near Pepper Pike, OH 44124
Dan H
Job Details: 11/25/2019
WASHER MAYTAG MVWB835DW4 "Customer complaint that unit stops mid cycle and agitation is loud, ran diagnostics found f7e5(shifter failure) error code, found shifter worn out, installed new shifter, op test no good , unit needs new control also; ordrng 1 W11105155 (cntrl-elec), us
Near Seven Hills, OH 44131
Dan H
Job Details: 11/25/2019
DRYER MAYTAG MGDB850WQ0 "Customer complaint of loud squealing noise, confirmed, unit needs new pulley and rollers, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
Near Valley View, OH 44125
Dan H
Job Details: 11/25/2019
WASHER WHIRLPOOL MVWB835DW4 "Customer complaint that unit stops mid cycle and light flashes, also does not fill with water, ran diagnostics found f0e3(over loaded), f0e5(off balance), and f5e1(lid switch fault, lid was up) error codes, lid is not locking, installed new lid lock, op
Near Parma, OH 44129
Corey L.
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW4855HW1 "Customer complaint washer is not filling up with water and pointed to level 3/4 up the basket for max on deep water, advised this is normal operation, average load size for this machine is 6-7 bath towels roughly halfway up the basket, and the unit will
Near Lorain, OH 44053
Gabriel P
Job Details: 11/25/2019
RANGE WHIRLPOOL WFE505W0HS1 Found 240 on terminal when preheating to 350 but is not turning on the bake element check voltage to element 000 control not send voltage to bake element check voltage to control 122 also when on preheat relay on control makes a clicking sound will need c
Near Roaming Shores, OH 44085
Arthur V
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW5840BW0
Near Willoughby Hills, OH 44094
Corina B
Job Details: 11/25/2019
REFRIGERATOR KENMORE 253.4472311 "CC that the unit is not cooling. Ff 68*. Found the thermostat is staying off. Tapped the thermostat and unit turned on. Will need a thermostat. Cust is going to install part; ordrng 1 216715500 (temperature control), used 1 SHIPPING (SHIPPING AND HANDLIN
Near Parma, OH 44134
Corey L.
Job Details: 11/25/2019
RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint of a small dent above control, confirmed and first part sent was also damaged, took pic of damage on second part, replaced part, once protective plastic cover was removed a very faint ding could still be noticed on top right of control
Near Parma, OH 44134
Corey L.
Job Details: 11/25/2019
WASHER WHIRLPOOL MVWB765FW3 "Customer complaint washer going off balance on every cycle except rapid wash when washing bedding, advised customer queen and king sized comforters are too big for this unit, average load size is 6-7 towels, ran diagnostics found locked rotor error and o
Near Parma Heights, OH 44130
Corey L.
Job Details: 11/25/2019
REFRIGERATOR MAYTAG MBF2258XEW6 "Installed evap fan, op test good, advised customer to allow 24-48 hrs for temps to settle"
Near Parma, OH 44134
David R
Job Details: 11/25/2019
WASHER MAYTAG MVWC465HW "Cc noise, banging noise. Found coins under agitator. Went through test mode, over load error. Tested components and everything sounds normal, in spin/agitate, no noise. Tested in manual on spin/ agitate, good. Suspension checks good. Ran rinse and spin w
Near Streetsboro, OH 44241
Jason N
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc unit making humming noiseConfirmed noise coming from freezer. Found fan grille vibrating against bad panel. Removed and added small piece of foam insulation to isolate fan vibration. Vibration removed.
Near Cleveland, OH 44128
Dan H
Job Details: 11/25/2019
RANGE WHIRLPOOL WFG505M0BS0 "Customer complaint of gas smell and burner takes an hour to light, started bake for 350 degrees, found igniter weak, installed new igniter, burner lit, no gas smell noticed, unit is operating as designed ; used 1 12400035 (IGNITER) from stock"
Near Garrettsville, OH 44231
Jason N
Job Details: 11/25/2019
WASHER MAYTAG MVWB865GW0 "Cc unit codes f6e3 errorRan diagnostics, found code f6e2 for UI acu communication fault. Replaced console and control board using customer supplied pre Id parts. Ran auto test and calibration, op test good."
Near Auburn Township, OH 44023
Jason N
Job Details: 11/25/2019
RANGE WHIRLPOOL WFE505W0JS0 "Cc burners on cooktop are flakingFound what looks to be metal scorch flakes from bottom on pots or pans stuck onto glass. Advised customer that depending on what type of cookware she’s cooking with, this may return on the new cooktop. Installed new glass
Near Cleveland, OH 44139
Dan H
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed new thermistor, op test good"
Near Orange, OH 44122
Dan H
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Customer complaint that freezer section is not cooling, unit is in a garage, explained to customer that freezer section will not work in garage during winter months, This refrigerator is intended for use in a location where the temperature ranges from a
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/25/2019
RANGE KITCHENAID KODE500ESS02 "Replace broil element,all racks and gasket then preheat the broiler to 450 also for got to mention when taking upper broiler element notice wire connector was snapped I had to take wall oven from the wall to work on the back use some wire from truck stoc
Near Perry Township, OH 44081
Joe O
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc: drawer stuckFound drawer not installed correctly. Re installed drawer. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 11/25/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Replace door,opt test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 11/25/2019
DRYER WHIRLPOOL WED95HEDC0 "CC that the unit is not getting hot. Checked the terminal block l1 to n 0 volts, l2 to n 120 volts l1- to l2 0 volts. Will need an electrician. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. optest ok"
Near Lakewood, OH 44107
Corina B
Job Details: 11/25/2019
DRYER KENMORE 110.694228 "CC that the unit is not heating. Checked the terminal block, correct power. Checked the fuses, good. Checked the contacts at the timer. Will need a timer."
Near Amherst, OH 44001
Gabriel P
Job Details: 11/25/2019
DISHWASHER KITCHENAID KUDS30IVBL0 "Found a purse underneath dishwasher having contact with hinge making clacking sound,correct issue,opt test ok"
Near Bay Village, OH 44140
Corina B
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cust showed pop, sent pic. CC that the unit is freezer food. Checked the return clear. Advised the customer the shelves need to be in line with each other to have proper airflow. Optest ok"
Near Painesville, OH 44077
Arthur V
Job Details: 11/25/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Replaced dispenser module. Op test good
Near Berea, OH 44017
David R
Job Details: 11/25/2019
DRYER WHIRLPOOL WED85HEFC2 "Replaced parts, tested. Op test ok."
Near Parma, OH 44130
David R
Job Details: 11/25/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Replaced parts, tested, good. Op test ok."
Near Strongsville, OH 44136
Corey L.
Job Details: 11/25/2019
SXS REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Customer complaint fridge is on coldest setting and only got a little colder than before, confirmed temps were 65 in frz and 68 ff, found refrigerant low, no leaks detected, low side in 23” vac and high side 100psi, added 2 more oz of r134a, waited 10 mi
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good
Near Parkman Township, OH 44062
Jason N
Job Details: 11/25/2019
FREEZER UPRIGHT FRIGIDAIRE FFFH17F2QWD Cc unit temps not holdingFound ice jammed in evap fan shroud. Removed ice buildup from fan and drain. Cleared drain and ensured good flow through. Removed ice from freezer floor. Evap fan test good. Reshaped lower right corner door gasket. Advised custome
Near North Ridgeville, OH 44039
David R
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW92HEFW0 "Cc of no sound on display and fabric signal says hold 3 seconds for sounds, held and sounds came back on. No error codes, ran test cycle and on C3 water filled into fabric softener position. Unit is good. Op test ok"
Near Cleveland, OH 44110
Corina B
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 CC that the unit is not cooling and the gasket is torn. Unit was off when arriving. Ran diag checked the compressor 11.5 amps. Compressor has a locked rotor. Found the ff gasket torn. Will need a compressor and gasket. ; ordrng 1 W10507884 (compressor) an
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 11/22/2019
RANGE KITCHENAID KOSE500EBS04 As I was looking for the breaker I was unable to find it the customer had addition put on our house we called the electrician he told me it was on a two separate 15 amp breaker‘s. not on a 50 amp double throw. After talking with the electrician explain to
Near Mentor, OH 44060
Joe O
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Cc: not making iceFound temps in ff section at 46 degrees and freezer at 19 degrees. Called bj we went over the whole machine. Could not locate any leaks. He stated it could be air in the system. And that because the compressor is loud it could be weak an
Near Euclid, OH 44123
Jeff M
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 The unit was occasionally making ice. When I got there icemaker was in process of harvesting It got halfway through the process to stop. I took the machine apart I jumped t/h nothing happened . with my voltage meter the icemaker is receiving power I check
Near Kirtland, OH 44094
Joe O
Job Details: 11/22/2019
REFRIGERATOR JENN-AIR JCB2388ARB "Cc: not making, leaking on bottom of freezer sideFound temps at 6 in freezer and 42 in ff section. Customer had ff section temp turned down a little. Found drain tube plugged up. Ice maker is receiving proper power but will not cycle. Needs drain cleaned
Near Cleveland, OH 44103
Jeff M
Job Details: 11/22/2019
DRYER WHIRLPOOL WET4024HW0 The unit are on the 2nd floor inside a closet with the steps 4ft in front of the unit vary little room to work. 2 techs required I talked with Brian about this just we r going to per Id part for both units then schedule 2 techs and extra time to complete
Near Pepper Pike, OH 44124
Dan H
Job Details: 11/22/2019
RANGE KITCHENAID KEBS107SSS04 "Installed new element and control, op test no good , now bake is also not working, bake was working on first visit, unit needs new thermal fuse, thermal fuse that was sent here was not received ; ordrng 1 WP8304452 (fuse-thrml)"
Near Atwater, OH 44201
Brian M
Job Details: 11/22/2019
DISHWASHER MAYTAG MDB4949SHZ0 Cc power cord burnt on back of unit Found plug to have gotten hot and burnt itself to the back side of the dishwasher No major damage Replaced power cord Ran test cycle OP TEST not good Found control board not sending power to drain pump and water valve N
Near Chardon, OH 44024
Jason N
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc unit leaking in freezer and ice maker not workingFound ice covering freezer bottom, cleared ice, ran ice maker harvest. Fill tube frozen, dumping water into freezer. Steamed fill tube clear, retested. Op test good. Customer also stated water dispense
Near North Ridgeville, OH 44039
David R
Job Details: 11/22/2019
DRYER SAMSUNG DVG45M5500Z/A3 "Cc unit shutting off, after couple of mins. Put on normal with load, after3-5 mins unit went to cooling and 1 min then shut off. Put on timed dry unit ran. Checked and found sensor bad. Ordering sensor and harness.; ordrng 1 DC96-00766A (SENSOR HARNESS)
Near Mayfield Heights, OH 44124
Dan H
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint that ice jams up and water filter door is broken, found bail arm had come out of ice maker , reinstalled, found water filter door broken, ordering filter door, customer will install ; ordrng 1 WP67006331 (cover-filt)"
Near Conneaut, OH 44030
Arthur V
Job Details: 11/22/2019
WASHER WHIRLPOOL WTW4616FW1 Upon arrival unit in a continuous drain mode. Let unit finish drain mode. Ran diagnostics no errors. Ran a service cycle unit passed with no errors. Water pressure good Found unit is filling and adjatate at the same time. Needs control. ; ordrng 1 W1112