Service History 535 | Freds Appliance

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Solon, Ohio 44139

Brian M

Job Details: 03/20/2023

Cc left front burner not turning on Found harness smashed into frame causing line break Fixed harness OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 03/20/2023

Ran diagnostic no errors unit working as design set rinse setting lower and advise customer to not clean dishes with dawn soup or any other kind before putting on dishwasher cause it will cause suds

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 03/20/2023

"Cc: not starting, unit heating Customer had door and back panel off upon arrival. Found thermal fuse blown. Found element shorted to ground. Needs element and thermal fuseCustomer to install parts. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Middleburg Heights, Ohio 44130

Gabriel P

Job Details: 03/20/2023

Found weak ignitor giving estimate customer will fix ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Cleveland, Ohio 44135

Marie V

Job Details: 03/20/2023

Cc that the door switch broke off when opened door. Confirmed. Ordering door switch; ordrng 1 W11123941 (Door switch)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Rock Creek, Ohio 44084

Dan

Job Details: 03/20/2023

"Installed new lid lock, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma, Ohio 44129

Corina H

Job Details: 03/20/2023

Replaced the control. Brought core back for return. Ran a calibration. Opt test ok.

We serviced a

MAYTAG DRYER

Model MVWB835DW0

Near Cleveland, Ohio 44109

David R

Job Details: 03/20/2023

"Cc unit not working or not heating. Found no voltage to outlet. 20 amp fuse is shorted. Customer went to store to grab more. I checked sensors and heater, good. Customer came back and replaced house fuse. Tested, good. Heating and cycling. Outdoor vent is good. Op Test Ok."

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOD51EC7AS04

Near Warrensville Heights, Ohio 44128

Manny

Job Details: 03/20/2023

"Cc unit not heating properly, verified and found codes F1e0 for control issues, f1e1 for upper RTD not calibrated f1e2 for lower RTD not calibrated, f5e1 for door latch not operating. Ran bake test on both ovens and temps were off calibrated oven and re tested and good temps advised customer of the error codes and that unit possibly needs a main control but right now is working properly, advise her to keep an eye on the temps and if temperature seems off then we will need to replace the main control."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Aurora, Ohio 44202

Brian M

Job Details: 03/20/2023

Installed lock OP Test Ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Middleburg Heights, Ohio 44130

Gabriel P

Job Details: 03/20/2023

Replace original light and unit working as design ; used 1 8206232a (40w light) from stock

We serviced a

GE RANGE

Model JGBP33SEH2SS

Near Lakewood, Ohio 44107

Corina H

Job Details: 03/20/2023

Replaced the ignitor. Heated oven to 350*. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, Ohio 44108

Corina H

Job Details: 03/20/2023

"CC that the unit will not turn on and there is a humming. Confirmed. Found the drain pump stuck in flood. Held the start button in for 10 seconds, Drain pump turned off. Found the drain hose about 10 off the ground. Raised the hose. Started a cycle, drain the water. Ran a drain and spin, Tested the drain pump. Drain pump does not turn on. Blew through the pressure hose, clear. Will need a new control. ; ordrng 1 W11116592 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Solon, Ohio 44139

Jason N

Job Details: 03/20/2023

"Cc unit not washing dishes Customer stated unit is not properly washing or rinsing dishes, causing film and rust on items. Ran diagnostics, found codes f8e4 for overflow and fAe2 for vent motor electrical problem. Ran cycle test in entirety, all functions passed. Hot water entering unit, unit drain out is good. Spray arms free and rotating, possible reduced spray pressure. Ordering pump/motor assembly. ; ordrng 1 W11416363 (Pump/motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrx735sdbm04

Near Berea, Ohio 44017

Gabriel P

Job Details: 03/20/2023

"Filter housing not realicing water to valve or filter ass.customer will fix ; ordrng 1 W11346622 (Filter housing) and 1 W11043011 (Light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near North Royalton, Ohio 44133

David R

Job Details: 03/20/2023

"Replaced motor, belt, cam, shield. Tested. Ran diagnostics and calibration. Good. All components working, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Garfield Heights, Ohio 44125

Angel

Job Details: 03/20/2023

"Cc that seal on freezer door and refrigerator door coming of on corner. Confirmed cc, explained to customer that the seals are good and to avoid from seal coming off I added a little of food grade silicone on corners to keeps seal from coming off recommended them to keep doors closed for about 2 hours to let the adhesive dry opt test good."

We serviced a

GE REFRIGERATOR

Model GFE28HSKESS

Near Lyndhurst, Ohio 44124

Manny

Job Details: 03/20/2023

"Replaced condenser fan, fan running. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland Heights, Ohio 44121

Manny

Job Details: 03/20/2023

"Cc unit not working verified and unit stuck in a cycle, verified and unit stuck in drain cycle, tried resetting the control no luck, tried running diagnostics and no luck, unit is lock and every time I tried getting into diagnostics all lights flashing then unit reset but stays locked and draining the whole time, took panel off and unit has some towels in it, removed and tried again and no luck check pressure hose to make sure it wasnt kinked and its not, checked control, good voltage coming in and constant voltage to drain pump, unit needs main control.; ordrng 1 W11626074 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Kent, Ohio 44240

Brian M

Job Details: 03/20/2023

Cc unit not cooling Found unit not defrosting Following service pointer W11642483Recommend control and heater ; ordrng 1 W11573117 (Heater) and 1 W11546690 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Parma, Ohio 44130

Marie V

Job Details: 03/20/2023

"Cc that the freezer is not cooling properly, confirmed, took temps fresh food at 45* and freezer at 29*. Found that unit is cooling and defrosting at the same time. Replaced control from T/S, programmed to 01 by code. Let unit run for a while and verify evaporator, stating to have full frost pattern, no heater on. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTPQ4

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 03/20/2023

"Cc that unit is filling up by it self. Confirmed, found water valve not shutting all the way. Will need new. ; ordrng 1 WPW10158389 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DVD54R7600C/A3

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 03/20/2023

"Cc: not starting, lock light flashingFound child lock on. Shut off child lock. Tested. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Burton, Ohio 44021

Joe O

Job Details: 03/20/2023

Installed harness. Ran test cycle. Op test ok ;

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Ashtabula, Ohio 44004

Dan

Job Details: 03/20/2023

"Installed new seal kit, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Moreland Hills, Ohio 44022

Jason N

Job Details: 03/20/2023

"Cc unit ff section not cooling, noisesFound ff evaporator iced up, evaporator fan blade hitting ice.Ran thermistor tests, 1,2 and 39. Test 39 RC thermistor reading 3, shorted. Unit will need ff harness replaced. ; ordrng 1 W11033168 (Harness)"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055DRM00

Near South Euclid, Ohio 44121

Corina H

Job Details: 03/20/2023

Replaced the door. Door did damage to the freezer door. Advised cust to call warranty company since its cosmetic. Opt test ok.

We serviced a

GE WASHER

Model WSXH208F1WW

Near Highland Heights, Ohio 44143

Corina H

Job Details: 03/20/2023

CC that the drum does not spin. Confirmed. Found the basket seized. Nothing between the tub and baskets. Will need a tub and basket. Parts are nla. ; ordrng 1 WH45X10005 (Front tub) and 1 WH08X10002 (Basket) and 1 WH45X10007 (Rear)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, Ohio 44149

David R

Job Details: 03/20/2023

"Old reservoir had kink. Replaced with new, tested, water pressure is good. Op Test Ok."

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFF

Near Kirtland, Ohio 44094

Joe O

Job Details: 03/20/2023

Installed cover. Op test ok

We serviced a

ELECTROLUX DISHWASHER

Model FFCD2413US4A

Near Cleveland, Ohio 44135

Angel

Job Details: 03/20/2023

"Cc. Dishwasher not working. Confirmed cc, immediately noticed start button missing. Further examination indicated damage to the control board. gave customer an estimate on repair; ordrng 1 5304517657 (Panel) and 1 5304517207 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Rocky River, Ohio 44116

Angel

Job Details: 03/20/2023

"Replaced drum replaced two rear rollers. tested unit, opt test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Garrettsville, Ohio 44231

Brian M

Job Details: 03/20/2023

Cc unit not starting cycle Found capacitor not sending voltage Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Madison, Ohio 44057

Dan

Job Details: 03/20/2023

"Customer complaint that unit is not shutting off, confirmed, timer motor is not running, unit needs new timer, customer does not want repair at this time; ordrng 1 WPW10436303 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Strongsville, Ohio 44149

David R

Job Details: 03/20/2023

Ordering UI. ; ordrng 1 W11594167 (UI)

We serviced a

MAYTAG WASHER

Model Mvwb835dw1

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 03/20/2023

"Cc unit displayed f6e2 and now wont power onAble to run diagnostics, found code f6e2 and f6e3 for ACU/UI communication faults. Unit will need console and main control replaced. Customer declined repair. Estimate only. ; ordrng 1 W10861510 (Console) and 1 W11024149 (Control)"

We serviced a

MAYTAG DRYER

Model mgdb200vq1

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 03/20/2023

"Cc unit squealing Ran dryer op test, confirmed belt pulley squealing. Replaced belt idler pull using truck stock. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Painesville, Ohio 44077

Joe O

Job Details: 03/20/2023

"Cc: not advancing through cycle, Error codesFound error codes f8e1(long fill). Ran manual valves. Found low cold water pressure. Good house pressure. Needs cold water valve; ordrng 1 W11316256 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Hiram, Ohio 44234

Brian M

Job Details: 03/20/2023

Cc unit not cycling Found drain clogged Clear clog Ran several fill and drains OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Berea, Ohio 44017

David R

Job Details: 03/20/2023

"Found open thermal cutoff, replaced whole kit. Tested, good. Heating and cycling. Good. Op Test Ok. ; used 1 279816 (CUTOFF) from stock"

We serviced a

MAYTAG RANGE

Model MGT8800FZ00

Near Willoughby, Ohio 44094

Corina H

Job Details: 03/20/2023

CC that the bottom oven does not work. Confirmed. 0 amps. Replaced the ignitor from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Perry, Ohio 44081

Joe O

Job Details: 03/20/2023

"Cc: not filling or long fill errorFound error code f8e1(long fill). Ran manual valves test. Unit has good water pressure. Ran auto test and calibration. Could not duplicate issue. Built estimate for controlCustomer does not want to repair at this time ; ordrng 1 W10920541 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near South Euclid, Ohio 44121

Manny

Job Details: 03/20/2023

"Cc that the FZ gasket is coming off again, verified and gasket off reinstalled gasket, closed fz door and when I opened the gasket came right off, removed gasket and noticed the liner warp on the top left and on the bottom left corners, spoke to BJ he said try some silicone and that should work but advise customer not to open the door for at least 2 hours for the silicone to set. Put silicone in the liner grooves and install the gasket back, advise customer not to open the door for at least 2 hours for the silicone to set."

We serviced a

MAYTAG WASHER

Model MHN30PDBWW0

Near Fairport Harbor, Ohio 44077

Brian M

Job Details: 03/17/2023

Error 28 mcu ccu communication error Ran several diagnostics could not duplicate Possible failing control part is NLa Reset and advised to watch ; ordrng 1 W10525374 (cntrl-elec) and 1 W10384849 (cntrl-elec)

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Willoughby, Ohio 44094

Joe O

Job Details: 03/17/2023

Cc: timer jumping aroundCustomer using sensing cycles. Advised on moisture sensor with mixed loads. Ran diagnostics test cycle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Amherst, Ohio 44001

David R

Job Details: 03/17/2023

"Cc concerns about dishes not drying. Ran diagnostics, no error codes. Ran diagnostics test, Step 6 heater is coming on and fully functional. Customer has no rinse aid. Advised customer of the importance of Rinse Aid. Also using the Extended Dry option as well. Using both Rinse Aid/Extended Dry will be the best that can unit can provide. Unit is working properly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYM05

Near Mentor, Ohio 44060

Jason N

Job Details: 03/17/2023

"Cc unit filter lights do not reset, needs changedReset both freshflow and water filter alarms by holding buttons for 3 seconds. Advised customer he can replace both filters himself as these are considered customer items and not covered under warranty. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Mentor, Ohio 44060

Joe O

Job Details: 03/17/2023

"Cc: high pitch squeal, off balanceFound no stored error codes. unit very well balanced. Suspension checks good, found vibration transferring through flooring. Advised customer on adjusting clothes during cycle. Found tub seal squealing. Needs gear case. ; ordrng 1 W11449840 (Gear case)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Painesville, Ohio 44077

Brian M

Job Details: 03/17/2023

Installed lid lock and control OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ01

Near North Olmsted, Ohio 44070

Manny

Job Details: 03/17/2023

"Cc unit leaking, verified and found water line loose at the valve tightened line and no leaks, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW9620HW1

Near Grafton, Ohio 44044

David R

Job Details: 03/17/2023

"Cc unit getting F4E4 error, also UI display will not let you select options or start unit. UI will not let me go into diagnostics or settings or anything, even after unplugging it. Blower on order, also will need main control and UI door assembly.; ordrng 1 W11408902 (UI door assembly) and 1 W11481962 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model n/a

Near Bay Village, Ohio 44140

Manny

Job Details: 03/17/2023

"Cc unit not making ice properly, stated that unit was making only 3 cubes, but that now unit is functioning properly but still wants it check, verified and icemaker cycle and fills properly, cant duplicate the issue. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Bay Village, Ohio 44140

Manny

Job Details: 03/17/2023

"Installed badge, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model RF362LXSQ0

Near Fairview Park, Ohio 44126

Manny

Job Details: 03/17/2023

"Cc unit not heating on bake or broil, verified and no heat and No relays activity, took back cover and No voltage leaving the control, unit needs main control but discontinued. ; ordrng 1 W10831410 (cntrl-elec( discontinued))"

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS

Near Chesterland, Ohio 44026

Brian M

Job Details: 03/17/2023

Cc of f8 e4 error Found drip pan to have dark substance in it not sure of the cause Clean and cleared code Advised to watch

We serviced a

SAMSUNG DRYER

Model DVG50M7450WA3

Near Cleveland, Ohio 44111

Marie V

Job Details: 03/17/2023

"Replaced thermal cut off that cust bought, Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Mentor, Ohio 44060

Jason N

Job Details: 03/17/2023

Cc unit not cleaning dishes thoroughly Found both upper and lower spray arm jet holes clogged with stringy food debris. Able to clear out jet holes and flushed. Reinstalled spray arms. Op test good.

We serviced a

JENN-AIR RANGE HOOD

Model JXD7030YS7

Near Highland Heights, Ohio 44143

Angel

Job Details: 03/17/2023

"Cc. that there was a noise when unit would move up and down, motor would not engage high speed. Confirmed cc, lifted unit and removed foam insulation as advised by whirlpool, also found tape that was rubbing housing, removed tape. Changed motor switch, with new switch still would not engage high speed. Called and spoke with B.J. During which started to smell burning smell emitting from motor. Ordered new motor, advised customer on smell. Part is out of stock, office to follow up. Customer stated they would reach out to whirlpool as well. ; ordrng 1 W10849492 (Motor) and 1 W11516461 (Damper)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FH05

Near North Olmsted, Ohio 44070

Marie V

Job Details: 03/17/2023

Cc that unit has a crack and chipped. Confirmed. Verify new cooktop. Is good. When removing cooktop found that one of the burner has the insulation around cracked . Ordering burner. ; ordrng 1 WPW10342780 (Burner)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT01

Near Painesville, Ohio 44077

Jason N

Job Details: 03/17/2023

"Cc unit leaking water in refrigerator Found ice buildup in freezer section, defrost drain is iced over. Cleared ice from freezer section. Steamed out drain. Checked for blockage in drain tube. Cleaned out duck bill, and cut back valve to prevent buildup. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Lorain, Ohio 44052

Marie V

Job Details: 03/17/2023

"Cc that the unit is not heating. Confirmed. Found l1 to l2 12v, l1 to n 120 , l2 to n 240. Will need electrician."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 03/17/2023

"Replaced the dispenser and fabric softener. Tested, good. Advised cust to clean the laundry load and go before filling. Was a lot of dry detergent around the nozzle. The flower on the screen means the fabric softener is on for the cycle. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB03

Near Seven Hills, Ohio 44131

Corina H

Job Details: 03/17/2023

"CC that the unit is not cooling. Confirmed. Heated the start relay, compressor is not turning on. 12.83 amp on the compressor, locked rotor. Will need a new compressor. Cust does not want to repair. ; ordrng 1 W10233961 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 03/17/2023

Installed heater OP Test Ok ;

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Mentor, Ohio 44060

Jason N

Job Details: 03/17/2023

"Cc unit spewing CO, smells when using oven, hot air leaks from door, temperatures too low, baking times longRan bake test 350 degrees. Checked flame on burner tube, good flame, full and bright blue. No abnormal smell, advised customer any gas appliance will emit CO due to combustion, and CO is odorless. Found small area on top of door where hot air is escaping, causing moisture film on console. Recorded temperatures during bake test at 350 degrees. Average temperatures reading 337 degrees. Calibrated temperatures +15 degrees and retested. Temperatures reading 353 degrees. Ordering oven door gasket ; ordrng 1 W11562931 (Gasket)"

We serviced a

MAYTAG WASHER

Model MVWB765W2

Near Bay Village, Ohio 44140

Angel

Job Details: 03/17/2023

"Cc that when unit fills its loud. Confirmed cc, valve was kind off loud replaced it with new one tested unit again opt test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Walton Hills, Ohio 44146

Joe O

Job Details: 03/17/2023

Installed gasket. Ran test cycle. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model js42ppdude01

Near Westlake, Ohio 44145

Angel

Job Details: 03/17/2023

"Cc that freezer lights are not working and ice maker as well. Confirmed cc, found one of the modules blown causing the others to dim replaced module. Lights came back on. Ice maker receivers not communicating. Will need receivers.; ordrng 1 W10757851 (Receiver controls), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Grafton, Ohio 44044

David R

Job Details: 03/17/2023

Replaced third rack adjusters and nuts. Good. Tested. No leaking. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Strongsville, Ohio 44136

David R

Job Details: 03/17/2023

"Had strike W11457841 surplus, replaced. Good. Tested, running cycle with load, locked. Good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Berea, Ohio 44017

David R

Job Details: 03/17/2023

"Replaced wash motor, cleared debris from arms. Ran diagnostics, good. Ran Rinse cycle. Good. Op Test Ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, Ohio 44035

Marie V

Job Details: 03/17/2023

"Replaced gearcase, agitator, cam and belt. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Parma, Ohio 44130

Corina H

Job Details: 03/17/2023

"CC that theres a fault f1e1. Confirmed.Replaced the control, ui and harness. Tested. Opt test ok. Brought the core for return."

We serviced a

GE DISHWASHER

Model GDF570GJ2CC

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 03/17/2023

Cc unit not powering on Reset unit and unit turned on Ran test cycle and running normal Advised to watch Quoted for boards if issue comes back ; ordrng 1 WD21X31899 (Ui) and 1 WD21X22276 (dishwasher main boar) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Solon, Ohio 44139

Brian M

Job Details: 03/17/2023

Cc no heat Found heater open ; ordrng 1 WP3387747 (element) and 1 280148 (cutoff-tml) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Willoughby, Ohio 44094

Jason N

Job Details: 03/17/2023

"Cc unit does not turn on, knob doesnt workConfirmed knob is cracked, unable to turn timer. Unit will need timer and knob replaced.; ordrng 1 WE04X25280 (Timer) and 1 WE01X24552 (Knob)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bedford Heights, Ohio 44146

Manny

Job Details: 03/17/2023

"Replaced gearcase, clutch, rotor, stator and agitator, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Aurora, Ohio 44202

Joe O

Job Details: 03/17/2023

Installed ice maker. Cycled. Op test ok

We serviced a

KENMORE DRYER

Model 110.629821

Near Chardon, Ohio 44024

Joe O

Job Details: 03/17/2023

Cc: not startingFound belt snapped. Needs dryer repair kit. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Westlake, Ohio 44145

Angel

Job Details: 03/17/2023

"Cc. Water leaking from lower right of door. Opened door seen water stains on door frame and outer part of seal, examined seal found it wasnt sealing properly from the corners seal was indented inwards leaving a gap. Changed door seal from truck surplus. Tested unit to make sure no leaks opt test good. ; used 1 W11414078 (Door seal) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Olmsted Falls, Ohio 44138

Angel

Job Details: 03/17/2023

"Cc drum not spinning. Confirmed cc, opened unit to check belt, belt checked good, tested thermal fuse, tested open, tested heater, tested open. Contacted customer gave estimate, customer approved repairs. Ordered thermal fuse, and heater. Scheduled follow up for 3/21; ordrng 1 WP3387747 (Heater), used 1 WP3392519 (THERMAL FUSE), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Columbia Station, Ohio 44028

Corina H

Job Details: 03/17/2023

CC that the unit shakes and a screw fell out. Confirmed. Found the basket leaning forward and the cover fell off. Reattached the cover. Leveled the washer. Advised cust to wrap the clothes around the washplate. Started a rinse and spin with towels. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Warrensville Heights, Ohio 44122

Corina H

Job Details: 03/17/2023

"CC that there is a loud noise and the clothes are wet at the end of the cycle. Ran diag f7e1 basket speed fault. Started a rinse and spin cycle with a comforter. Found the agitating not agitating well. Found the gearcase leaking oil. Will need a new gearcase. ; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Olmsted Falls, Ohio 44138

David R

Job Details: 03/17/2023

"Called techline. Cap tube snapped off by evap from cabinet, cannot repair. Non repairable, unit sent in for review. Whirlpool to contact customer on next steps. ; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near South Euclid, Ohio 44121

Corina H

Job Details: 03/17/2023

CC that the unit does not start. Confirmed. Found the drum does not turn. Can spin freely with my hand. When starting the dryer the drum starts spinning when turning it. Will need a new motor and wheel. ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Wheel)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, Ohio 44139

Brian M

Job Details: 03/17/2023

Error wash motor not running Verified sump getting power but only partially running Needs sump ; ordrng 1 W11416362 (Sump)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 03/17/2023

Replaced the ignitor. Tested. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Cleveland, Ohio 44135

Angel

Job Details: 03/17/2023

Cc that unit is not washing dishes. Ran unit and wash pump is spraying water as should removed filter and it was completely clogged up with grease and food customer did not know about the filter so I explained to her how to remove it and clean also noticed water was cold so I checked in sink and water takes a while to get hot so I recommended the customer to prime hot water in sink first before using dishwasher. Ran a test cycle to also make sure heater was heating properly and it was explained to customer if water is cold when coming in to unit it can disable the heater causing a poor cleaning process. Unit as of now working as designed just needs maintenance taken care of in time and primming the hot water and also she doesnt use rinse aid and recommended her to use it specifically since she has a dishwasher with plastic tub.

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS20

Near Aurora, Ohio 44202

Brian M

Job Details: 03/17/2023

Replaced thermostat ran test cycle Unit seems to be in range and functioning . If further work is Needed customer needs to have unit pulled out on there own terms. The install is caulked in. But has small access behind unit but not enough to fully work on the rear

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Kent, Ohio 44240

Brian M

Job Details: 03/17/2023

Cc no ice Found error e2 motor wont run Ran test 59 unit rotated buts stops and hangs up also icemaker fan loud Needs fan and icemaker ; ordrng 1 W11577195 (Icemaker) and 1 W10846539 (evaporator fan blade) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near South Euclid, Ohio 44121

Jason N

Job Details: 03/17/2023

Installed drive motor. Ran agitation and spin test. No abnormal noise heard. Op test good.

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, Ohio 44110

Jason N

Job Details: 03/17/2023

"Cc unit oven not working Ran bake test, found ignitor not glowing. Checked power to ignitor, good at 119v. Replaced bake ignitor using truck stock part. Reran bake test, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD25SFXHS01

Near Madison, Ohio 44057

Jason N

Job Details: 03/17/2023

"Cc unit freezer quit coolingCustomer stated unit quit cooling then started cooling again after changing the thermostat setting. Found unit is cooling at this time. Turned thermostat down and then back up several times, allowing compressor to start back up each time. Unable to duplicate cooling issue at this time, advised customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Highland Heights, Ohio 44143

Manny

Job Details: 03/17/2023

"Cc unit making a noise when sensing, verified and heard noise when unit was filling and sensing, tilted back and pulley was loose and some wear to it, replaced cam and actuator, ran test cycle no abnormal noise detected, opt test ok; ordrng 1 W10721967 (drive pulley), used 1 W11481722 (Actuator) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, Ohio 44041

Joe O

Job Details: 03/17/2023

Cc: not advancing in cycleFound error code f8e1(long fill no fill). Found cold water valve off. Turned on. Ran auto test and calibration. Ran normal cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Lakewood, Ohio 44107

Angel

Job Details: 03/17/2023

"Cc. Smell of gas even when not using unit. Pulled unit turned on gas line, used soap sud solution to find leak. Leak located at the gas valve. Informed customer that the need to contact a plumber to fix issue. If office needs any more documentation of purchase date, customer will provide proof."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB00

Near Kent, Ohio 44240

Brian M

Job Details: 03/17/2023

No cool No front evap Compressor extremely hot Needs sealed system repair Sealed system has 5 year warranty ; ordrng 1 W10836706 (evaporator) and 1 W11126760 (compressor) and 1 W11506635 (Process stub) and 1 W10843121 (filter dryer)

We serviced a

KENMORE WASHER

Model 110:47532602

Near Highland Heights, Ohio 44143

Corina H

Job Details: 03/17/2023

Replaced the drain pump. Tested. Opt test ok.

We serviced a

KENMORE REFRIGERATOR

Model 10651335710

Near Madison, Ohio 44057

Jason N

Job Details: 03/17/2023

"Cc unit not making ice again Ran ice maker harvest test, ice maker indexed properly, but no water entering mold. Found fill tube frozen. Checked power to fill tube heater, good at 124v. Heater is reading open. Unit will need new freezer door. Customer declined repair. Estimate only. ; ordrng 1 LW11026434 (Door)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Amherst, Ohio 44001

Marie V

Job Details: 03/16/2023

"Cc that the unit is making grinding noise by the end of the cycle. Ran diag, found f0e5 off balance load. Also found cam one of the teeth broke off. Replace cam from t/s. Tested unit. On auto test and manual. Op test ok; used 1 W10721967 (PULLEY) from stock"

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