Service History 535 | Freds Appliance

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Independence, OH 44131

David R

Job Details: 03/08/2022

"Cc unit oven not working. Found ignitor not sparking every single time or will spark after 5 tires. Ignitor starting to turn colors bend and short. ; ordrng 1 WP9758079 (Bake ignitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near North Olmsted, OH 44070

Angel

Job Details: 03/08/2022

Cc that unit was making a sound. Verified and heard a vibrating sound but never did it again did notice that unit has a ice maker and they never noticed they had a icemaker which was on as well. Turned off the icemaker for them because they dont have any water line connected. Could not duplicate issue. Explained to him that since i cant duplicate issue i cant just guess but they have 30 days for there service call if they have any other issues to call. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland, OH 44139

Corina H

Job Details: 03/08/2022

CC that the unit will not spin. Confirmed. Found the belt around the inside of the pulley. Readjusted the belt. Opt test ok

We serviced a

JENN-AIR WALL OVEN

Model JJW2827IL01

Near Solon, OH 44139

Corina H

Job Details: 03/08/2022

"CC that there is a fault code of f9e0 miswired. Checked the terminal block, good. When turning unit back on the fault code of f6e6 lost communication and f6e9 lost communication. Will need a new ui, and controls. ; ordrng 1 W11453883 (Ui) and 1 W11249218 (Control)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/08/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR2SHKXKB02

Near Shaker Heights, OH 44122

Manny

Job Details: 03/08/2022

"Cc unit is leaking into RC, found freezer with ice build up on top of drain hole, steamed ice buildup op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Cleveland, OH 44130

Marie V

Job Details: 03/08/2022

Replaced door. Op test ok

We serviced a

MAYTAG DRYER

Model MGDB200VQ1

Near Lakewood, OH 44107

Angel

Job Details: 03/08/2022

Cc that unit was not heating. Tested unit but would not heat took apart unit and checked all thermostats and fuses and were all good unit had bad coils. Replaced coils tested unit and started working as should. Unit will also need belt its starting to shred and the ones in my truck did not fit will need to order belt. Ordering part.; ordrng 1 WPW10136934 (Belt)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Beachwood, OH 44122

Manny

Job Details: 03/08/2022

"Cc unit no working after install, found unit without the drip tray and float switch, asked customer if they knew what happened to tray and switch, customer stated that there is a bag of stuff that the installer left, found unit handle float switch and tray and kick plate in the bag as well as all the screws. Installed handle float switch and kick plate, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Dorset, OH 44032

Brian M

Job Details: 03/08/2022

"Cc unit leakingFound leak coming from dispenser needs dispenser ; ordrng 1 W11524105 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Chesterland, OH 44026

Brian M

Job Details: 03/08/2022

Cc door damaged Found unit not to be damaged but to have marks left behind on bin Replaced bin OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX500XW1

Near Ashtabula, OH 44004

Dan

Job Details: 03/08/2022

"Customer complaint that unit is leaking, confirmed, found crack in hot water fill valve, unit needs new valve assembly ; ordrng 1 W11168743 (Hot valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Maple Heights, OH 44137

David R

Job Details: 03/08/2022

"Cc unit taking hours to dry. Found dryer vent clogged up causing slow airflow. Vent outside was clogged up as well, cannot reach all in vent, suggested getting a new one and replacing. Found wires to thermal fuse loose. Replaced thermal fuse from t/s. Just in case started to short, tested on high. Unit is cycling heat on and off at proper temp, good. Advised of not over loading and making sure to clean out lint trap as well, op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/08/2022

Installed hub and plate OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44128

David R

Job Details: 03/08/2022

"R600 unit. Cc unit not turning on, loud noise from compressor. Found compressor will turn on 5 seconds, loud buzzing noise and high watts 800-900 and then cut off. Bad compressor. *** requesting double labor *** 3 job count ; ordrng 1 W11370574 (Compressor kit) and 3 W11109499 (Drier)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near North Royalton, OH 44133

Marie V

Job Details: 03/08/2022

"Replaced compressor and filter drier. Put unit into a vacc, filled up with r134a 6.0 OZ. Good frost pattern on evaporator. Advice cust to allow 24 hours to reach normal temps. Op test ok"

We serviced a

SAMSUNG DRYER

Model DV361EWBEWR/A3

Near Painesville, OH 44077

Joe O

Job Details: 03/08/2022

Cc: not powering onFound unit is only receiving 120v. Need electrician

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Wickliffe, OH 44092

Joe O

Job Details: 03/08/2022

Cc: stops mid cycleCustomer stated roughy every 3 loads unit will shut off during the rinse and she will have to unplug the unit to reboot to get it going again. Found error code f8e1(long fill). Ran manual fill. Unit filling properly. Ran auto test. Pressure hose not kinked and is clear. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11498190 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Eastlake, OH 44095

Joe O

Job Details: 03/08/2022

"Cc: not cooling ff sectionFound evap completely frosted over. Found temps in ff section at 59 degrees, freezer at 17 degrees. Found thermistors reading properly. Needs controlControl out of stock. Office to reschedule; ordrng 1 W11566851 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Aurora, OH 44202

Brian M

Job Details: 03/08/2022

Cc unit not spinning or agitating Found actuator malfunction Needs actuator Customer wants to install Sold part only ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

GE DRYER/ WASHER CO

Model GTUN275EM1WW

Near Cleveland, OH 44113

Angel

Job Details: 03/08/2022

"Cc that unit is not spinning. Verified and unit will spin but found shaft on motor wobbly and pulley assembly cracked also found damaged speed sensor. Will need all three parts gave estimate to customer and stated that they will rather replace the unit. Charged service call.; ordrng 1 WL49X20360 (Sensor) and 1 WH49X20495 (Motor) and 1 WH01X10608 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE OTR MICROWAVE

Model ZSC2001FSS01

Near Pepper Pike, OH 44124

Manny

Job Details: 03/08/2022

"Cc unit is dead, verified unit has not lights on console, removed unit from the cabinet and checked for incoming power, 237VAC checked power leaving control 0.20VDC unit will need a main control. But parts are discontinued. Customer paid for service ; rqstng P&A on 1 WB27X10394 (main pc bd rear)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Strongsville, OH 44149

Marie V

Job Details: 03/08/2022

Unit has not leak since that times. No sings of leaking. Did not replace the seal. Told cust to save it. Also put a water mat and ask cust that when using unit verify that still dry. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Strongsville, OH 44149

Gabriel P

Job Details: 03/08/2022

"Replace pump assembly,opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRE00

Near Conneaut, OH 44030

Dan

Job Details: 03/08/2022

"Recovered refrigerant, evaporator,and filter drier, brought system into a 28 vacuum, unit would not hold vacuum, found unit leaking refrigerant from steel filter drier line inside cabinet, unit cannot be repaired; used 1 W10890126 (Lokring), 1 W10890131 (Lokring), 1 W10890121 (Lokring), 1 W10890290 (Lokring), and 1 W10891056 (Lokring) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Conneaut, OH 44030

Dan

Job Details: 03/08/2022

"Customer complaint of loud banging noise, found unit not level, leveled unit, op test good"

We serviced a

GE RANGE

Model JBS160DMBB

Near Ashtabula, OH 44004

Dan

Job Details: 03/08/2022

"Installed new terminal block, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804ESS2

Near Geneva, OH 44041

Dan

Job Details: 03/08/2022

"Customer complaint that unit is not cleaning the dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , also door links are broken, unit needs new sump assembly and link kit, part is out of stock so not scheduling return appointment ; ordrng 1 W10861526 (Sump) and 1 8194001 (Link kit)"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Rocky River, OH 44116

Gabriel P

Job Details: 03/08/2022

"Found error code f6e2 lost communication quote estimate she will call whirlpool,for repair opt test ok ; ordrng 1 W11100602 (Control) and 1 W10861510 (Ui), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Westlake, OH 44145

Gabriel P

Job Details: 03/08/2022

"Replace control and piston so far working as design advise her to monitor if issue continues Ill will replace latch switches,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LF9

Near Geneva, OH 44041

Dan

Job Details: 03/08/2022

"Installed new control, op test good"

We serviced a

KITCHENAID WALL OVEN

Model KOST100ESS04

Near Mentor, OH 44060

Joe O

Job Details: 03/08/2022

"Cc: broiler not working, oven not calibratedTested broiler, ran test bake. Unit averaging .5 degrees over set temp. Op test ok"

We serviced a

SAMSUNG DRYER

Model DV56H9000EPA2

Near Kent, OH 44240

Brian M

Job Details: 03/08/2022

"Cc unit wont shut off unless door is open Found motor relay stuck closed ; ordrng 1 DC92-01606D (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MGDC300XW0

Near Maple Heights, OH 44137

David R

Job Details: 03/08/2022

"Cc unit not heating. Found thermal cutoff open. Replaced kit from t/s. Tested, ran, heat cycling. Op test ok. ; used 1 279816 (Thermal cutoff) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Painesville, OH 44077

Dan

Job Details: 03/08/2022

"The bottom frame of new door skin is ripped off(see pic) , reordering outer door glass, part is out of stock so not scheduling return appointment ; ordrng 1 W11176456 (Outer door)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/08/2022

Cc that the middle rack is defective. Confirmed. Replaced rack. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near South Euclid, OH 44121

Manny

Job Details: 03/08/2022

"Cc unit has no power and cut off mid cycle, unit is dead and not power on console, unplugged unit and checked power 123VAC, removed console and Che incoming power to control, same as outlet, checked power to UI and have 5VDC but power is fluctuating, ui is not operational and has corrosion at connector, unit will need a main control and UI.; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Painesville, OH 44077

Joe O

Job Details: 03/08/2022

Cc: door not sealing properlyFound gasket not sealing. Reseated gasket. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Seven Hills, OH 44131

David R

Job Details: 03/08/2022

"Replaced FZ bulb. Went over different settings with customer if they want FZ colder. Make sure air is good on circulating around as well, temps are normal, op test ok."

We serviced a

GE DISHWASHER

Model GDT635HGJ2WW

Near Beachwood, OH 44122

Manny

Job Details: 03/08/2022

"Cc unit has no power, verified and unit is dead, unplugged unit and plugged back in and unit is working, customer stated that they had a power outage prior to the unit dying. Unit is working as designed at this time, opt test ok"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3016USB

Near Painesville, OH 44077

Joe O

Job Details: 03/08/2022

"Cc: handle falling offFound handle completely stripped. Needs handleCustomer to install; ordrng 1 5304522046 (Handle), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Mogadore, OH 44260

Brian M

Job Details: 03/08/2022

Cc of vibration Found front feet lower Adjusted feet Ran auto test ran spin test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Ravenna, OH 44266

Brian M

Job Details: 03/08/2022

Customer showed pop took pic Cc unit not spinning out clothes Ran diagnostics no errors Ran calibration ran auto test no issue found

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHV0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/08/2022

Cc nom heat Ran diagnostics to reactivate heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/08/2022

Whirlpool tech line spoke andy explain him that unit heater getting 126.9 ohm but it supposed to be 28 and wattage was 123 but it suppose to be 450 to 650 watt, ordering heater ; ordrng 1 W11546981 (Heater)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44135

Angel

Job Details: 03/08/2022

Replaced glass door and inner glass. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Elyria, OH 44035

Gabriel P

Job Details: 03/08/2022

"Replace harness,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Madison, OH 44057

Dan

Job Details: 03/08/2022

"Customer complaint that water filter is stuck, confirmed, removed filter found filter housing broken, part recieved is not correct part, reordering filter housing ; ordrng 1 WPW10394053 (Filter housing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Amherst, OH 44001

Gabriel P

Job Details: 03/08/2022

"Replace drain tube,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44111

Angel

Job Details: 03/08/2022

Replaced control board and float switch. Ran a auto test. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Euclid, OH 44123

Jason N

Job Details: 03/08/2022

"Cc unit not freezing Customer stated unit is not freezing things solid. Unit idle when arrived, checked temps in freezer section, reading 20 degrees. Unit set on medium, set temps to high, let unit start into cooling cycle. Pulled evaporator cover and monitored frost pattern. Evaporator fan running. Evaporator frost pattern looks normal, evaporator coil temperatures reading -12 degrees. Set freezer damper to coldest. Let unit run for 10 minutes, checked temps in freezer section, reading 9 degrees and still cooling. Advised customer to stock freezer with product and monitor."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH2

Near Chagrin Falls, OH 44022

Corina H

Job Details: 03/08/2022

Cc dishes were not coming clean. Cleaned spray arms and pump. Cycle test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Euclid, OH 44123

Jason N

Job Details: 03/08/2022

"Cc unit not drying properlyCustomer had just completed a cycle prior to arrival. Inside unit still hot from drying cycle, which verifies heater/drying cycle is working. Ran diagnostics, no codes stored. Customer is not using rinse aid, this is by choice. Advised customer unit is working as designed and excess condensation or water left after cycle will be normal without use of rinse aid."

We serviced a

WHIRLPOOL DRYER

Model WED7300DW0

Near Chesterland, OH 44026

Jason N

Job Details: 03/08/2022

Cc not able to hear end timer buzzerCustomer stated the end buzzer is not loud enough. Set end tone setting to loudest level. Ran timed cycle for 1 minute. Verified end tone is working. Advised customer this is the loudest level and end tone is working properly. Op test good.

We serviced a

GE WASHER

Model GTW485ASJWS

Near Newbury Township, OH 44065

Jason N

Job Details: 03/08/2022

"Cc unit making squealing and loud grinding noise in spinRan spin and drain cycle, gearcase bearing noise immediately when spinning, also heard squeak from belt. Checked under unit, no oil, but drive belt was flipped on motor pulley causing wear on belt ribs. Unit will need gearcase and drive belt. ; ordrng 1 WH38X27407 (Gearcase) and 1 WH01X24180 (Drive belt)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/08/2022

"Asked cust for a POP she showed me the bank statement, told her that that does not works that I need the receipt, she said I will have to send you on your way because I cant find the receipt."

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTLS3

Near Madison, OH 44057

Dan

Job Details: 03/08/2022

"Customer complaint that unit is leaking, ran normal wash cycle, unit filled and began washing, unit drained, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB3

Near Geneva, OH 44041

Joe O

Job Details: 03/08/2022

Ins control. Could not test due to customer has electrical issue. Customer to test.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Amherst, OH 44001

Gabriel P

Job Details: 03/08/2022

Ui noise is gone ordering panel ; ordrng 1 W11413567 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Cleveland Heights, OH 44106

Manny

Job Details: 03/08/2022

"Unit is making a vibrating noise according to notes on pvr, verified and heard a vibration coming from the unit pull unit out and removed back cover noise no coming from compressor, removed evap cover and fan is vibrating causing the noise, unit will need an evap fan, try calling the customer but no answer phone just keep ringing and no VM to leave msg. Left the LBC on the counter so the can see the estimate, office to contact customer to see if they want to proceed with the repair.; ordrng 1 WP2315549 (evap fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Elyria, OH 44035

Marie V

Job Details: 03/08/2022

Took POP. Cc that the unit oven is not working. Confirmed. Found weak ignitor. Replaced from T/S. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Avon Lake, OH 44012

Angel

Job Details: 03/08/2022

"Cc that unit is making ice and dispensing ice but not dispensing water. Took off top panel to verify water valve and connections. All connections were good checked voltage at valve for the water dispenser solenoid and was receiving 120vac but would not activate tested the ice maker and worked perfectly will need valve replaced. Ordering part.; ordrng 1 WPW10341329 (Dual valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Mayfield Heights, OH 44124

Corina H

Job Details: 03/08/2022

"Cc that the upper rack and lower wheels, confirmed, will need upper rails and lower rollers. Replaced the upper track from surplus t/s. Cust can install he lower wheels. Opt test ok ; ordrng 1 WPW10195417 (Wheel), used 1 W11259786 (Track), and 1 W11259785 (Track) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near Mayfield Heights, OH 44124

Corina H

Job Details: 03/08/2022

"CC that the fans are not working and not heating. Checked both fans turning on. Heated oven to 350* waited 15 minutes after the buzzer, 350*. Showed customer how to calibrate the oven. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Chesterland, OH 44026

Jason N

Job Details: 03/08/2022

"Cc unit not spinning out clothes Customer stated unit is properly spinning out clothes. Ran diagnostics, found code f8e1 for no/flow fill, f3e2 for inlet temperature fault and f0e4 for spin limited by water temperature. Ran valve test, found hot valve is not working, hoses are correctly connected to unit. Unit needs inlet valve assembly. Replaced using truck stock part. Cleared codes and ran auto test. All functions passed. Op test good. ; used 1 W11165546 (VALVE) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Highland Heights, OH 44143

Corina H

Job Details: 03/08/2022

Replaced the door switches. Opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Jason N

Job Details: 03/08/2022

"Cc unit not starting cycleCustomer stated unit never starts a cycle and then message appears saying cycle complete. Ran diagnostics, found code f7e4 for basket reengagement fault. Ran auto test, shifter toggling in and out during spin cycle, intermittent shifter operation. Ordering slider and lower wire harness. Harness not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10734521 (Slider) and 1 W11568984 (Lower harness)"

We serviced a

AMANA RANGE

Model ACR4303MFS5

Near Euclid, OH 44117

Corina H

Job Details: 03/08/2022

CC that the oven does not work. Confirmed. Checked the outlet l1 to n 240 volts. L2 to n 0 volts l1 to l2 240 volts. Will need an electrician. Replaced the control. Brought core back for return. Did not turn unit on due to the incorrect power. Brought core back for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Perry, OH 44081

Jason N

Job Details: 03/08/2022

"Installed new pex source line to be able to install regulator. Installed regulator. Turned water back on, checked for leaks, none found. Tested water dispense. Dispense test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Columbia Station, OH 44028

David R

Job Details: 03/08/2022

"Cc unit is not cooling both sections and clicking noise. Tested compressor, overload above 1000 watts. Had extended warranted one sealed system repairs. Ordering compressor and filter driers.** 3 job count ; ordrng 1 W11209866 (Compressor) and 2 WPW10143759 (Drier)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA88FIHZ00

Near Avon, OH 44011

Marie V

Job Details: 03/07/2022

"Cc that the unit is. It making ice they found wires broken and fixed them . Ran diag tried to cycle ice maker it goes but does not fills. It shows is full. Verify continuity on the wires that were fixed and the yellow is not making contact. Unit will need new door. Cust will call whirlpool.; ordrng 1 LW11037733 (Door stainless), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Madison, OH 44057

Dan

Job Details: 03/07/2022

"Recovered refrigerant, installed new filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131 (Lokring), and 1 W10890126 (Lokring) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYB3

Near Mentor, OH 44060

Corina H

Job Details: 03/07/2022

CC that the unit is not turning on. Ran diag 7-1 long drain. Ran a calibration. Unit drained. Advised cust to monitor the drain pump. If it keeps happening the drain pump is overheating. ; used 1 WPW10348269 (PUMP-DRAIN) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Cleveland, OH 44135

Manny

Job Details: 03/07/2022

"Cc unit is leaking from the front, found a lot of ice under freezer basket, removed basket and removed ice,noticed drain port frozen over, streamed iced and drain port, while steaming the drain saw pieces of foam coming up the drain, removed foam with needle nose, after removing the foam saw a screw in the drain, removed screw and verified that all screws are In place, the screw most likely was there since unit was shipped from factory, finished steaming drain, draining with no issues, most likely the foam and the screw when clogging up the drain. Opt test ok "

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Garfield Heights, OH 44125

Manny

Job Details: 03/07/2022

"Cc unit not starting, stated the he had a power outage and unit not working correctly, ran diagnostics and no codes, found delay starting turned on, in a 3hrs delay to start. Ran test cycle as well and drain and spin, unit is working as designed. "

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Lorain, OH 44052

Angel

Job Details: 03/07/2022

Cc that unit was freezing stuff in ff section and now the freezer is not cooling properly. Took temperatures and temp in freezer was at 17* and it was in defrost mode took temps in ff section and it was at 46*. Removed evaporator cover and evaporator had good frost pattern all around so i looked in back to see if condenser fan was good and it was but did notice that the refrigerator was right in front of the homes vent for the heater. Called BJ to explain issue and stated to replace control and thermistor. Ordering parts office to reschedule control out of stock.; ordrng 1 W11438736 (Thermistor) and 1 W11353813 (Control)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Middlefield, OH 44062

Joe O

Job Details: 03/07/2022

"Cc: lid locked, error codesFound error codes f5e1(lid switch fault/lid is up) f5e2(lid will not lock, or lid lock failure) f5e3(lid will not unlock). Found lid lock not functioning. Replaced latch. Ran auto test and calibration. Op test ok ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/07/2022

"Found vent clog advise customer to clean it,opt test ok"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Westlake, OH 44145

Gabriel P

Job Details: 03/07/2022

Found scratch panel but unit pass 30 days customer said drees paid whirlpool for panel but has not arrive I explain him we will need a concession in order to order parts customer does not want to reach whirlpool customer they took 2 hours to answer phone they want us to talk to whirlpool and see if they would cover for scratch ; ordrng 1 W10915661 (Console panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Marie V

Job Details: 03/07/2022

Took POP. Cc that the left hand side door does not close all the way. Confirmed unit will need spring. ; ordrng 1 WP2004517 (Spring)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Rocky River, OH 44116

Marie V

Job Details: 03/07/2022

Cc that the left door does not close. Confirmed. Unit will need new hinges.; ordrng 1 WPW10121046 (Hinge) and 1 WP2307857 (Right hinge)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Oberlin, OH 44074

David R

Job Details: 03/07/2022

"Replaced gasket and bottom door seal. Wash motor not sent out, a broken drain pump was sent out instead. Drain pump is for a Ge Dishwasher. Took pic of part number for drain pump. Installing gasket and bottom door seal for now and customer to monitor. Running on normal cycle not dishes. As for now op test ok."

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Chagrin Falls, OH 44023

Joe O

Job Details: 03/07/2022

"Installed fan, boot and update. Op test ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTW680BSJ5WS

Near Geneva, OH 44041

Dan

Job Details: 03/07/2022

"Customer complaint that unit is not spinning sometimes, ran drain and spin cycle, unit spun, found gearoil on the outside of gearcase, found suspension worn, unit needs new gearcase and suspension ; ordrng 1 WH38X27333 (Gearcase) and 2 WH16X26911 (Suspension lh)s and 2 WH16X26910 (Suspension rh)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Lakewood, OH 44107

Marie V

Job Details: 03/07/2022

"Cc that the unit is leaking. Confirmed found unit leaking from the seal, and the vent seal is also leaking. Unit has both spray arms clogged. Gave estimate Cust will fix. Paid in full.; ordrng 1 WPW10317197 (Arm) and 1 WPW10319027 (Arm) and 1 WP8269259 (Seal) and 1 W11498831 (Seal door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Beachwood, OH 44122

Manny

Job Details: 03/07/2022

"Cc unit has power but no water, ran diagnostics cycle and code 6-1 for low to no water, found a seed under float switch removed seed opt test ok"

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE307ESS02

Near Lakewood, OH 44107

Marie V

Job Details: 03/07/2022

"Cc that the the unit still freezing when is over 400* and the steam comes out of the food. Called tech line spoke with Robert, told me to tell the cust to cover the foot that creates a lot of steam. That theres nothing else we can do. If it comes back to call cust service. Told cust to try to use the bottom oven. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Brook Park, OH 44142

Gabriel P

Job Details: 03/07/2022

"Found error f5e1 lid fault and f2e1 stuck key ran ui test pass range auto test pass ran calibration pass ran drain and spin and cycle stop at 13 minutes check underneath found lots of oil leaking from gearcase customer will call whirlpool for repair she will not fix ; ordrng 1 W11393685 (Gearcase), used 1 W10810403 (LID LATCH), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JES9800CAB00

Near Westlake, OH 44145

Angel

Job Details: 03/07/2022

Cc that that they couldnt get proofing on standard only rapid and couldnt get the day to save on display. Explained to her how to get to standard on more options for proofing and got to save the day for them so they can have the day on the display. Unit working and displaying everything they want now as should. Opt test ok.

We serviced a

FRIGIDAIRE RANGE

Model FGF319KSA

Near Cleveland, OH 44108

Corina H

Job Details: 03/07/2022

"CC that the knob is broken. Confirmed. Will need the knobs. Cust can install part; ordrng 1 316009045 (Knobs), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/07/2022

Call was for the dryer. Entitlement shows under 60month warranty.Cc: long dry timesRan test cycle. Found unit is heating. Found outside venting plugged. Cleared vent screen. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chardon, OH 44024

Jason N

Job Details: 03/07/2022

"Cc unit still not making iceCustomer stated it started making ice over the weekend and stopped again. Ran ice maker diagnostics test, no codes E0. Ran ice maker fill test, no water entering ice maker, valve is buzzing. Checked water at valve, food water pressure out. Checked fill tube heater, good voltage in at 120v, heater coil is reading open. Unit needs fill tube heater. Will credit valve cost for misdiag. towards cost of fill tube heater. Part is less than valve. ; ordrng 1 W11087201 (Fill tube heater)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS1

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/07/2022

"Cc unit oven not heatingRan bake test to 350 degrees, no spark on electrode. Checked all connections on DSI board and spark electrode, Reran bake test, unit sparked and ignited properly. Ran bake test several more times, unit sparked and ignited each time, let cycle on the last test. Unit cycled properly. Did not find any issue at this time. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602ESS01

Near Moreland Hills, OH 44022

Jason N

Job Details: 03/07/2022

"Cc unit freezer lights out againFound failed lower freezer LED module. This is a different module then previous repair. Talked to HB, looks like WP will pick up part cost again, will just have to submit claim. Replaced freezer LED module, illumination restored to freezer, op test good. Retrieved unused module for return."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Jefferson, OH 44047

Dan

Job Details: 03/07/2022

"Installed new fill tube, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS5

Near Beachwood, OH 44122

Jason N

Job Details: 03/07/2022

"Cc unit not washing Ran diagnostics, found codes 4-3 for motor not running and 6-6 for cool water coming in. Wash motor buzzing loudly in diagnostics wash cycle. Pump seized up, will need pump/motor assembly. Customer not repairing at this time, estimate only. ; ordrng 1 WPW10780877 (Pump/motor assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, OH 44077

Dan

Job Details: 03/07/2022

"Installed new heater, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44102

Marie V

Job Details: 03/07/2022

"Cc that the unit fills up with water and then does nothing that happened 3 times, and that now is on a draining mode. Ran diag no error codes. Unit was on float mode. Cust told me that they had to remove the clothes out and drain the water, some water mustve left that triggered the float mode. Ran auto test , pass. Started a normal cycle. Pass. Ran cali on unit and told cust to monitor unit but as is right now unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Chesterland, OH 44026

Joe O

Job Details: 03/07/2022

Cc: chipped doorFound door insulation showing. Advised customer doors are not damaged. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Chesterland, OH 44026

Joe O

Job Details: 03/07/2022

"Cc: not washingFound sump receiving proper power. Not washing. Needs sump assemblyCustomer does not want to repair at this time.; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

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