We serviced a
KDPE234GBS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44035
Brian B
Job Details: 05/29/2018
Main wash pump not starting,will need new sump assembly,check 120v to pump office to order part.; ordrng 1 W11085683 (SUMP PUMP ASSEMBLY )
We serviced a
WRX988SIBM01 REFRIGERATOR
Model WHIRLPOOL
Near Strongsville, OH 44149
Brian B
Job Details: 05/29/2018
Found I/m not working. Ran diag, step 56 ,57, 45. All passed. Ran step 15, optics, did not pass, 01. Will need new optics. Office to order parts.; ordrng 1 W10870822 (EMITTER) and 1 W10898445 (RECEIVER BOARD)
We serviced a
WFG525S0HS0 WHIRLPOOL
Model RANGE
Near Columbia Township, OH 44028
Brian B
Job Details: 05/29/2018
Left front burner not sparking up ordering new. Leveled range. Tested broiler. Office to order part.; ordrng 1 WPW10515455 (BURNER )
We serviced a
NED4655EW1 Amana
Model Dryer
Near Garfield Heights, OH 44105
Corey L.
Job Details: 05/29/2018
Customer complaint dryer not heating, confirmed no heat in any cycle, unit does not have vent installed yet nor has one, wall is clear to outside, thermal fuses are ok, connections at motor ok, found harness at timer plugged in missing a terminal, corrected harness, op test good;
We serviced a
MFI2269DRM00 Whirlpool
Model Refrigerator
Near Valley View, OH 44125
Corey L.
Job Details: 05/29/2018
Customer complaint ice not being made, found fill tube frozen, water valve failed, customer also wants filter cover that had been broken, had customer shut off water supply to the unit, will use water mat after part install; ordrng 1 WP67006331 (cover-filt 40.69) and 1 WPW10312696 (water inlet valve 100.48),
We serviced a
GLHS66EEQ0 Frigidaire
Model Refrigerator
Near Brecksville, OH 44141
Corina B
Job Details: 05/29/2018
Replaced the water valve
We serviced a
WRF560SEYM02 Whirlpool
Model Refrigerator
Near Willowick, OH 44095
Jeff M
Job Details: 05/29/2018
The left n right door the bottom of the doors are broken n causing the bottom the door to scrape against the freezer door needs all three doors; ordrng 1 LW10413519 (dor-fip ms) and 1 LW10433608 (dor-fip ms) and 1 LW10557493 (dor-fip) and 1 WPW10481433 (WHIRLPOOL ),
We serviced a
FGID2474QF3B Frigidaire
Model Dishwasher
Near Willoughby, OH 44094
Jeff M
Job Details: 05/29/2018
The unit tested good. Cust is using too much soap and a 30min cycle. I recommend for her to switch to the finish pods and to start unit the normal cycles ; Job Cmpltd,
We serviced a
WDT790SLYM1 Whirlpool
Model Dishwasher
Near Painesville, OH 44077
Jeff M
Job Details: 05/29/2018
The unit has a diverter error the unit needs a new controller and diverter motor. The install was fixed ; ordrng 1 W10482988 (elect control board) and 1 W10537869 (motor),
We serviced a
9875XVB Magic Chef
Model Wall Oven
Near Perry, OH 44081
Jeff M
Job Details: 05/29/2018
We serviced a
GLEQ942CS0 Frigidaire
Model Dryer
Near Geneva Township, OH 44041
Jeff M
Job Details: 05/29/2018
The rear bearing is failing ; ordrng 1 5303281153 (bearing kit-rear),
We serviced a
WRT519SZDW02 Whirlpool
Model Refrigerator
Near Andover, OH 44003
Arthur V
Job Details: 05/29/2018
Found gap in frame where it lays against cover by top of freezer door. Applied rtv silicone to close gap see pics Op test good
We serviced a
RED4640YQ1 Roper
Model Dryer
Near Rootstown, OH 44272
Tim G.
Job Details: 05/29/2018
Ran unit timed dry 40 min, no heat, set for 60 min, unit heating, tested all cycles, needs timer; ordrng 1 W11043389 (TIMER)
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Diamond, OH 44412
Robert A.
Job Details: 05/29/2018
Found disp blank no power from control, replaced control, op test ok; Job Cmpltd,
We serviced a
KRMF706EBS01 Whirlpool
Model Refrigerator
Near North Benton, OH 44449
Robert A.
Job Details: 05/29/2018
Found auger motor just humming, not dispencing ice, connection good, needs auger motor; ordrng 1 W10822606 (AUGER MOTOR15151)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Euclid, OH 44123
Brian M
Job Details: 05/29/2018
Cc that unit will not start load Found no error codes but lid lock not always inguagingFound lid lock connector not seated in control board all the way Ran auto test and calibrationOP TEST OK
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Cleveland, OH 44119
Brian M
Job Details: 05/29/2018
Cc that unit will not lock Ran diagnostics found error for lid lock Lid lock not inguaging Needs lid lock replacedReplaced lid lock from truck stockRan auto test and calibration OP TEST OK Unit is in concrete basement next to floor drain ; used 1 W10838613 (LATCH)
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near WARRENSVL HTS, OH 44128
Corey L.
Job Details: 05/29/2018
Customer complaint washer leaking from the back, confirmed found inlet valve leaking at hot water valve, replaced with truck stock, op test good; used 1 W11210459 (VALVE)
We serviced a
WDT730PAHV0 Whirlpool
Model Dishwasher
Near Walton Hills, OH 44146
Corina B
Job Details: 05/29/2018
CC that the water goes back into the unit, found the drain hose is not higher then the kitchen sink. No play on drain hose to raise it. Drained the dw., drained. Advised cust to call the install company to install a longer drain hose. Optest ok;
We serviced a
11060922990 Kenmore
Model Dryer
Near Bedford, OH 44146
Corina B
Job Details: 05/29/2018
CC that the unit was full of smoke and the door will not staying shut when clothes are in the dryer. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found a lint fire in the cabinet. The lint screen was covered in wax from the fabric softener, cleaned the screen. Advised cust to clean the lint screen with soap and water. Vacuumed out the dryer. Found the thermal fuse, open. Replaced the fuse and latch from t/s. Optest ok. ; used 1 279570 (LATCH), 1 TJ93240 (ZOOM SPOUT), and 1 WP3390719 (THERMAL FUSE)
We serviced a
WFW75HEFW0 Maytag
Model Washer
Near Jefferson, OH 44047
Arthur V
Job Details: 05/29/2018
Found customer complaint “ not spinning all the water out” wet load at end of cycle. Found drain pump operating properly Needs appliance manager control bd.; ordrng 1 W11201274 (CONTROL )
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Roaming Shores, OH 44084
Arthur V
Job Details: 05/29/2018
We serviced a
NTW4516FW2 Amana
Model Washer
Near Deerfield Township, OH 44411
Robert A.
Job Details: 05/29/2018
Ran diognostics, no codes, ran recal, good, started normal wash, good, all normal sounds, op test ok
We serviced a
911-3248231 Kenmore
Model Wall Oven
Near Highland Heights, OH 44143
Brian M
Job Details: 05/29/2018
Cc that unit does not heat Could not duplicate issue Unit is operating as intended OP TEST OK
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near Warrensville Heights, OH 44122
Corey L.
Job Details: 05/29/2018
Customer customer led in fridge dim, replaced led, op test good;
We serviced a
MRT118FFFE00 Maytag
Model Refrigerator
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 05/29/2018
Found unit is freezing in the fresh food compartment—- several items including a bag of carrots and leftover spaghetti was frozen. Needs control box assembly and fresh food thermister. ; ordrng 1 W11223735 (CONTROL BOX ) and 1 WPW10384183 (thermistor),
We serviced a
NTW4516FW2 Amana
Model Washer
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/29/2018
Replaced water valve. Op test good. Left water mat for leak detection ; Job Cmpltd
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Kent, OH 44240
Robert A.
Job Details: 05/29/2018
Ran diognostics, good, found unit setting in a plastic tub, tub is pressing on shiel causing a clicking sound, corrected, op test ok; Job Cmpltd
We serviced a
KGCU407VSS01 Kitchenaid
Model Range
Near Aurora, OH 44202
Robert A.
Job Details: 05/29/2018
Cleaned all burners, tested on hogh and low, op test ok; Job Cmpltd,
We serviced a
JES9800CAB01 Jenn-Air
Model Range
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 05/29/2018
Found no response from key pad, found ribbon cable discolored, dim segments in clock, needs panel and clock; ordrng 1 W10239347 (PANEL) and 1 WP8507P234 (CLOCK),
We serviced a
MFX2570AEM4 Maytag
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 05/29/2018
Cc that I've maker not working Found ice maker getting power and rotating but not calling for water Needs ice maker replacedReplaced ice maker from truck stock Unit rotated and called for water OP TEST OK ; used 1 W10882923 (ICE MAKER ASSY 9280)
We serviced a
WRF535SWHZ00 Whirlpool
Model Refrigerator
Near Shaker Heights, OH 44122
Brian M
Job Details: 05/29/2018
Cc that unit is frosting in freezer Found freezer door gasket compressed and not sealing on top portion of freezer doorUsed steamer to heat up freezer door gasket and reform it to hit and seal to frame Listen to compressor all normal sounds Customer has open wall and some noises resonate OP TEST OK
We serviced a
KFCO22EVBL2 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44106
Macaulay G.
Job Details: 05/29/2018
Customer complaint of frost in freezer, confirmed frost in freezer, maybe caused by door handle not attached on one side and pushing door shut on left side only, right top side of the door is not sealing properly, found ice in ice tray had filled with water and froze solid, ice looked like water dripped from ice bin into the left track of the door not allowing door to close all the way now, removed enough ice in the left track to get the door closed, now sealing properly, unit needs water valve, more than likely an ice maker as it’s a frozen brick of ice, and ice/frost cleared from frz section; ordrng 1 WP12544124 (valve 101.67)
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Solon, OH 44139
Corina B
Job Details: 05/29/2018
CC that the clothes are getting stuck under the agitator. Tighten the agitator. Checked the basket still on the hub correctly. Optest ok
We serviced a
WFW87HEDW0 Whirlpool
Model Washer
Near Cleveland, OH 44139
Corina B
Job Details: 05/29/2018
Replaced the control. Brought core back for return. Ran a CO test. Started a normal load. Optest ok.
We serviced a
WRB322DMBM00 Whirlpool
Model Refrigerator
Near Wickliffe, OH 44092
Corey L.
Job Details: 05/29/2018
Customer complaint fridge not cooling, confirmed both sections room temp, compressor and fans are running, found a visible leak at the aluminum/copper connection at filter dryer, and at high side connection at compressor, oil and refrigerant all over lines and unit floor, needs compressor and dryer; ordrng 1 W10507884 (compressor)
We serviced a
GD5SHAXNS00 Whirlpool
Model Refrigerator
Near Perry Township, OH 44081
Corina B
Job Details: 05/29/2018
Did not find any damage to the floor. Auger is frozen. Steamed out the auger. Optest ok.
We serviced a
WMH32519HZ1 Whirlpool
Model Microwave
Near Brecksville, OH 44141
Corina B
Job Details: 05/29/2018
ordrng 1 W11123955 (cntrl-elec) and 1 W11221051 (MAIN CONTROL )
We serviced a
WRF989SDAM00 Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Corina B
Job Details: 05/29/2018
Replaced the parts listed. Used thermistor from t/s. Optest ng. Found the water reservoir is cracked at the nozzle. Will need a new reservoir. Called SM to order part. ; ordrng 1 W11168758 (RESERVOIR ) and 1 WPW10341329 (water valve assy), used 1 W10902214 (THERMISTOR)
We serviced a
MEDB800VQ0 WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 05/25/2018
Found thermal fuse open. Bypassed and ran unit on timed dry no heat. Unit heated. Relay on control stuck. Needs thermal and control replaced at the same time. Cust will be thinking on the repair.
We serviced a
WRS588FIHV00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44111
Macaulay G.
Job Details: 05/25/2018
Customer complaint vent cover on the top in the frz section keeps falling, installed cover so clips actually clipped in, cover is now secured, noticed plastic water line, advised customer to replace line with a copper line, plastic lines are flood hazards; Job Cmpltd,
We serviced a
WRF989SDAM00 Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Corina B
Job Details: 05/25/2018
Replaced the parts listed. Used thermistor from t/s. Optest ng. Found the water reservoir is cracked at the nozzle. Will need a new reservoir. Called SM to order part. ; ordrng 1 W11168758 (RESERVOIR ) and 1 WPW10341329 (water valve assy), used 1 W10902214 (THERMISTOR)
We serviced a
MFT2776FEZ00 Maytag
Model Refrigerator
Near Willoughby, OH 44094
Brian M
Job Details: 05/25/2018
Cc that unit is not cold enough in the freezer and ice isn't being made FF at 35 freezer at -1Normal operation temps Repositioned ice bin was not lined up with sensor eyes causing intermittent ice production ; Job Cmpltd
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 05/25/2018
Customer complaint unit does nothing, confirmed won’t let me diagnostics, found unit plugged into a 3 way adapter with dryer on same adapter, removed adapter, unit is operating as designed, outlet has 30v at ground, advised customer to call an electrician, unit needs to be on a properly polarized outlet, advised customer to only use 1-2 tbsp of a he detergent and fabric softener, load size is 6-7 bath towels, approximately halfway up the basket, instructed customer on the inferential wash cycles;
We serviced a
KUDS30IXSS1 Kitchenaid
Model Dishwasher
Near Solon, OH 44139
Robert A.
Job Details: 05/25/2018
Foundpanel shorted, chopper blade broken ordrng 1 W10083957V (CHOPPER BALDE ASM2615) and 1 WPW10500175 (PANEL),
We serviced a
JDB8700AWS2 Jenn-Air
Model Dishwasher
Near Solon, OH 44139
Tim G.
Job Details: 05/25/2018
Found unit not draining, cleared pump, ran unit, op test ok;
We serviced a
GHWS3605FORR GE
Model WASHER
Near Geneva, OH 44041
Jeff M
Job Details: 05/25/2018
The unit has no power the outlet is working. The unit needs new controls ; ordrng 1 WH12X25837 (UI) and 1 WH12X26034 (CONTROL )
We serviced a
KDTE204GPS0 KITCHENAID
Model DISHWASHER
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 05/25/2018
Installed sump assy. Op test ok.; Job Cmpltd
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44102
Brian B
Job Details: 05/25/2018
Replaced front panel. Found installers drilled through side and installed screws. Door hits these screw and does not close properly. This machine is designed for under counter brackets. Advised customer about installation. .; Job Cmpltd,
We serviced a
MVWB725BW0 Whirlpool
Model Washer
Near Solon, OH 44139
Robert A.
Job Details: 05/25/2018
Found bearing loud, seal leaking, unable to get rotor odd, bolt siezed, needs beaing kit, stator and rotor; ordrng 1 280146 (ROTOR WARR) and 1 W10435302 (BEARING KIT10551) and 1 WPW10419333 (STATOR WARR),
We serviced a
WFG505M0BS0 Whirlpool
Model Range
Near Reminderville, OH 44202
Robert A.
Job Details: 05/25/2018
Found gas smell from manifold, tightened connections, ng neds manifold; ordrng 1 W10538763 (MANIFOLD),
We serviced a
110.28803890 Kenmore
Model Washer
Near Euclid, OH 44119
Brian M
Job Details: 05/25/2018
Cc that unit over flows Found hose to pressure switch not fully attached Reattached hose ran multiple test loads OP TEST OK
We serviced a
MVWX700AG0 Maytag
Model Washer
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/25/2018
Customer complaint lid keeps locking and unlocking so they unplugged it when it unlocked and kept it unplugged, customer plugged unit in and lid lock opened, started drain and spin cycle, lid locked and began to spin, bearings extremely loud, unit looks like it may have flood damage, unit will need new capacitor, motor and gearcase which are all rusted, advised not to use washer as it may be slowly leaking from the tub seal, unit is in basement next to floor drain
We serviced a
KDFE104DWH0 Kitchenaid
Model Dishwasher
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/25/2018
ustomer complaint unit doesn’t drain, confirmed drain just humming, asked customer if glass broke recently, she said as a matter of fact yes right before this happened, quoted customer to clean out drain pump and tube to sink, ok, cleared drain tube, found glass in pump, pump looks and works good, op test good;
We serviced a
WGD9371YW1 Whirlpool
Model Dryer
Near Middleburg Heights, OH 44130
Corina B
Job Details: 05/25/2018
CC that there is a squeaking noise when the dryer is running. Started the unit let it run for 10-15 min. Found the idler pulley is seized. Replaced the pulley from t/s. Optest ok. ; used 1 279640 (PULLEY-IDLER)
We serviced a
110.21882000 KENMORE
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 05/25/2018
Found start winding on motor shorted. Needs motor replaced. Timer in truck for return. ; ordrng 1 WP335228722266 (DRIVE MOTOR)
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Chardon Township, OH 44024
Jeff M
Job Details: 05/25/2018
I put 6 large towels and put the unit on a drain n spin unit op tested good ; Job Cmpltd
We serviced a
WRX986SIHV00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44135
Chad P.
Job Details: 05/25/2018
Replaced led power supply. Op test ok. Placed core on truck for return. ; Job Cmpltd
We serviced a
KDFE104HPS KITCHENAID
Model DISHWASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 05/25/2018
Hooked the unit up the water valve came on the the sump there where no strange sounds unit op tested good ; Job Cmpltd
We serviced a
WGD4800BQ1 WHIRLPOOL
Model DRYER
Near Painesville, OH 44077
Jeff M
Job Details: 05/25/2018
The unit is squeaking the roller in the rear all falling and the pulley is hard to spin ; ordrng 1 4392065 (dryer repair kit)
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Chad P.
Job Details: 05/25/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Brian B
Job Details: 05/25/2018
Replaced control. Ran test cycle. Op test ok. Job Cmpltd,
We serviced a
106.58146801 Kenmore
Model Refrigerator
Near Euclid, OH 44117
Brian M
Job Details: 05/25/2018
Cc that leaks from bottom Found drip tray frozen over and causing water to leak out everything defrostSteamed unit out cleared drain OP TEST OK
We serviced a
FFHB2740PP8A Frigidaire
Model Refrigerator
Near Brooklyn, OH 44144
Corey L.
Job Details: 05/25/2018
Customer complaint is no ice, temp in ff 38, ice bin is 0, water is not entering tray, found ice build up in fill tube, water valve failed, unit needs water valve replaced, frost was built up on back of ff section by ice bin again, will install new seal kit on return visit, ; ordrng 1 242253002 (valve-water)
We serviced a
WFE540H0ES0 Kitchenaid
Model Range
Near North Royalton, OH 44133
Corina B
Job Details: 05/25/2018
CC that the handle is broken. Will need a new vent trim. Called SM to order part. Cust can install part. ; ordrng 1 W10294855 (trim-vent 5834),
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near North Royalton, OH 44133
Corina B
Job Details: 05/25/2018
CC that there is frost in the freezer. Found the left hand of the freezer door is not hitting the frame. Steamed the freezer door out. Used Vaseline around the gasket. Optest ok.
We serviced a
KSC24C8EYY02 Kitchenaid
Model Refrigerator
Near Aurora, OH 44202
Robert A.
Job Details: 05/25/2018
Found ff evap drain clogged, cleared, op test ok;
We serviced a
KRSF505ESS00 Kitchenaid
Model Refrigerator
Near Aurora, OH 44202
Robert A.
Job Details: 05/25/2018
Found rt door hitting a shelf, removed shelf, good, reset shelf, op test ok; Job Cmpltd,
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Aurora, OH 44202
Robert A.
Job Details: 05/25/2018
Installed adj, op test ok; Job Cmpltd,
We serviced a
WFW94HEXW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/25/2018
Machine will not start. Ran diag, f1e1 and f6e1, first code is failed ccc. Checked for vol on pin 1 and 2 on mc. Do not have 120 v. Cannot be sure about mc until ccu is Replaced. customer does not want to repair
We serviced a
KRBR109ESS00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details: 05/25/2018
Found gap in upper right corner of fz door seal. Reset glide position. Gap now gone. Steamed and confirmed gasket. Op test ok. Minimal to no frosting in the unit at this time. Advised to keep door closed for the next 20-30 min to allow door to conform. ; Job Cmpltd
We serviced a
GLHS65EHQ6 FRIGIDAIRE
Model REFRIGERATOR
Near Madison Township, OH 44057
Jeff M
Job Details: 05/25/2018
The units actuator for the ice is broken and the board isn’t sending power ; ordrng 1 241681902 (actuator-ice) and 1 241708309 (board/control)
We serviced a
MGR8800FB0 Maytag
Model Range
Near Cleveland, OH 44108
Brian M
Job Details: 05/25/2018
Cc that when starting bake there is a weird noise sounds like gas is just running Found igniter not seated against burner Adjusted igniterOP TEST OK
We serviced a
GX5FHTXVY09 Whirlpool
Model Refrigerator
Near Aurora, OH 44202
Robert A.
Job Details: 05/25/2018
Found evap frozen, no air flow to ff, heater abd bimetal good, needs control and defrosted, cleared evap, replaced control, prograhmed, op test ok; used 1 WPW10503278 (MUST RETURN*CORE15220)
We serviced a
WTW7500GC0 Whirlpool
Model Washer
Near Cleveland, OH 44106
Brian M
Job Details: 05/25/2018
Cc that unit is dead Found power going to board but not power out Lid lock damaged as well Needs control board And lid lock ordrng 1 W10810403 (lid lock assy) and 1 W11130238 (CONTROL )
We serviced a
GSS25GGHBCBB GE
Model Refrigerator
Near Auburn Township, OH 44023
Tim G.
Job Details: 05/25/2018
Cc temps not staying at set temp setting, frz will go as high as 17, Ff 36, set at 34, frz 0set at 0, Found unit not defrosting correctly, heater is green, put into forced defrost, only lasted 10min, did not defrost, needs heater, bi metal and control; ordrng 1 WR50X10065 (T STAT) and 1 WR51X10055 (HEATER) and 1 WR55X24347 (MAIN CONTROL)
We serviced a
NED4655EW1 Amana
Model Dryer
Near Cleveland Heights, OH 44112
Brian M
Job Details: 05/25/2018
Cc long dry timesFound wires to terminal block not installed correctlyAnd L1 Screw stripped Replaced spare screw OP TEST OK
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 05/25/2018
Found hot solenoid leaking. Replaced valve. Op test ok. ; used 1 W11210459 (VALVE)
We serviced a
FFHI1817LWB Frigidaire
Model Refrigerator
Near Cleveland Heights, OH 44121
Brian M
Job Details: 05/25/2018
Cc that unit is still not getting cold FF 38 Fr8Found knob turned all the way down Unit operation is normal OP TEST OK
We serviced a
MVWB950YG0 Maytag
Model Washer
Near Mayfield Heights, OH 44124
Gabriel P
Job Details: 05/25/2018
Cc that unit flashes error F51 Ran diagnostics found error code aF51 RPS sensor Found bolt in stator not tightened all the way and causing RPS to read bad at spin out Tightend bolt OP TEST OK ;
We serviced a
FPUH17D7KF1 FRIGIDIAIRE
Model FREEZER
Near Rocky River, OH 44116
Brian B
Job Details: 05/25/2018
Adjusted doors and legs, used steamer to reform gaskets. Cleaned condensor coils.Op test ok
We serviced a
MVWX655DW0 Maytag
Model Washer
Near Cleveland, OH 44144
Corey L.
Job Details: 05/25/2018
Customer complaint unit doesn’t work, ran diagnostics found f7e1 basket speed fault, f7e7 motor unable to reach target rpm, and f0e2 over suds, found belt broken, quoted customer for repair, replaced belt, op test good; used 1 WPW10006384 (BELT 22.97)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 05/25/2018
Replaced board. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/25/2018
Found old lid cracked, installed new one. Tested washer cycle, washer working properly in regular and diagnostic modes. Put mitigation mat under washer.; Job Cmpltd
We serviced a
MVWC555DW0 Maytag
Model Washer
Near Cleveland, OH 44103
Corey L.
Job Details: 05/25/2018
Replaced gearcase assembly, and shifter from truck stock, calibrated the unit, op test good; used 1 W10913953 (ACTUATOR)
We serviced a
KDTE404DSS0 Kitchenaid
Model Dishwasher
Near Orange, OH 44022
Corina B
Job Details: 05/25/2018
CC that the top rack rolls out and little balls keep falling out. Will need new tracks. Called SM to order parts. ; ordrng 1 W11048934 (track 5582) and 1 W11048936 (track 5582),
We serviced a
KBMC140HSS0 Kitchenaid
Model Microwave
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/25/2018
The magnetron was defective. Will need a need mag. ordrng 1 WP4375424 (magnetron)
We serviced a
WRF540CWBW01 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 05/25/2018
Installed new part unit op tested good. ; Job Cmpltd,
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Conneaut, OH 44030
Jeff M
Job Details: 05/25/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 05/25/2018
Found uni frosting around the door. Service pointer for this issue. Needs service kit installed. ; ordrng 1 W10916494 (KIT)
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 05/25/2018
Basement flooded and took out stator and rotor. Needs both replaced. ; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor)
We serviced a
GFE28HSHGSS GE
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 05/25/2018
Door seal is not making contact with frame. Not staying in door. Office to order door seal for freezer.; ordrng 1 WR14X10376 (gasket fz dgy es)
We serviced a
WRT106TFDB00 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Jeff M
Job Details: 05/25/2018
The unit is pulling .04 amps the unit has no frost pattern and no heat transfer the unit needs a evap n compressor st only ; ordrng 1 W10836706 (EVAP) and 1 WPW10507886 (COMPRESSOR )
We serviced a
E32AR75JPS0 Electrolux
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 05/25/2018
Cc that fridge door is not aligning up Found top mount cracked and seperating from door Needs fridge door replaced ; ordrng 1 297329323 (panel-outer door38325)
We serviced a
WRS321SDHB00 Whirlpool
Model Refrigerator
Near Painesville, OH 44077
Brian M
Job Details: 05/25/2018
Cc that unit is not dispensing ice Found ice bin not seated all the way in not engaging switch Repositioned ice bin OP TEST OK ;
We serviced a
GSL25JFTABS GE
Model Refrigerator
Near East Cleveland, OH 44118
Corey L.
Job Details: 05/25/2018
Installed heater, op test good, unit is hooked up to an extension cord with a two prong adapter in an ungrounded outlet, advised customer call an electrician to connect the unit to a properly polarized outlet
We serviced a
WRB322DMBM00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Corey L.
Job Details: 05/25/2018
started new damper motor, op test good;
We serviced a
MVWB835DW0 Maytag
Model Washer
Near Russell Center, OH 44072
Corina B
Job Details: 05/25/2018
CC that the unit will not rinse or spin. Tried diag would not go into. Ran a cold wash, unit filled. Started a rinse and spin, stopped at 19 minutes drain pump was humming. Drain pump 15 ohms. Will need a control and drain pump. Called SM to order part. ; ordrng 1 W11100602 (cntrl-elec) and 1 WPW10581874 (pump-water),
We serviced a
WED9200SQ1 Whirlpool
Model Dryer
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/25/2018
CC that the unit is not heating. Replaced the thermal fuse from t/s. Ran air dry and the heater turned on. does not want to repair. used 1 WP3392519 (THERMAL FUSE)
We serviced a
JCD2289ATW JENN-AIR
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details: 05/25/2018
Installed adaptive defrost control and defrost heater, op test good ; Job Cmpltd