Service History 537 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Lakewood, OH 44107

Marie V

Job Details: 09/07/2021

Replaced control and UI. Op test. Ok brought cores for return

We serviced a

CROSLEY WASHER

Model CFWH4084GW0

Near Cleveland, OH 44103

Manny

Job Details: 09/07/2021

"Cc unit not working. Found error codes f5e3 and f5e2, unit is turning on and off on its own , found lots of humidity in main control and on back of ui, unit need main control and console ui. Customer will not proceed with the repair.; ordrng 1 W11218414 (Console ui) and 1 W11201273 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Strongsville, OH 44136

David R

Job Details: 09/07/2021

"Different leaking now. Previously customer said unit leaking from water dispenser, that has been corrected already. Cc unit after getting ice will find water accumulates in dispenser area. Checked temp and both FF and FZ good. FF 37-39* and FZ -1-1*. Door ice separater was sent out, replaced. Maybe a gap was being formed somewhere causing warm air to get in. No gaps around door but used Vaseline to create tighter seal. Got ice and water out dispenser, waiting a few mins, no drips or leaks. Got crushed and cubed ice. Let customer know that sometimes the cubes ice can stick when getting through dispenser and little shards of leftover ice may seem as if it is leaking and really is not. Customer to monitor. Called techline to document, agreed with crushed ice crystals if caught can cause a little water to accumulate. Working as designed"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Mentor, OH 44060

Corina B

Job Details: 09/07/2021

"CC that the unit stops mid cycle. Ran diag F8e1 long fill. Ran a manual test for the valves, both turned on. Working as designed. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HC

Near Kirtland, OH 44094

Corina B

Job Details: 09/07/2021

Replaced the cabinet. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44111

Marie V

Job Details: 09/07/2021

"Cc that the oven door and panel gets too hot when using oven. Tested door is good. Hinges are good and door seal as well. Pass all checks on SP. Called whirlpool tech line spoke with t/l. Unit is working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDBH985AWS

Near Cleveland, OH 44106

Jason N

Job Details: 09/03/2021

"Cc unit not turning on Customer stated display had some non functional buttons but was still able to get it to work, now non of the buttons are working to start a cycle. Confirmed. Unit needs console keypad. Part(W10161144) is nla for this unit. Cannot repair."

We serviced a

JENN-AIR RANGE

Model JJW2430DS01

Near Cleveland Heights, OH 44106

Jason N

Job Details: 09/03/2021

"Cc unit not working and f2e1 stuck/shorted key errorVerified f2e1 for stuck/shorted key, unable to cancel and reset. Unit needs console. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11236887 (Console)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, OH 44120

Corina B

Job Details: 09/03/2021

"CC that the u it is not heating. Found the vent clogged. Cleaned the vent outside, good air flow. Opt test ok"

We serviced a

MAYTAG RANGE

Model MER8674AB0

Near Rome, OH 44085

Brian M

Job Details: 09/03/2021

Cc fr burner not working properly Found switch not activating all functions and temp probe broken on burner Needs burner and switch ; ordrng 1 WPW10251108 (elmnt-surf) and 1 WPW10411934 (switch-inf)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1845QF2

Near Novelty, OH 44072

Brian M

Job Details: 09/03/2021

Cc unit not cooling Found unit unplugged Plugged unit it Checked evap normal frost in 5 min time Could not see an issue at this time

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Willoughby, OH 44094

Dan H

Job Details: 09/03/2021

"Customer complaint that unit will only fill and drain nothing else, ran diagnostics found f7e6(motor fault) and f1e1(main control fault) error codes, found new style shifter disconnected from cam, installed new old style shifter , installed new control, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Windham, OH 44288

Brian M

Job Details: 09/03/2021

Spoke to customer There is no need for actually showing up According to last appointment whirlpool stated that if racks do not fix the issue then it will go up for reviewCustomer to contact whirlpool directly to have this issue handle Used service matters to send in report

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Kent, OH 44240

Brian M

Job Details: 09/03/2021

Installed valve Ran test cycle OP Test Ok

We serviced a

KITCHENAID RANGE

Model KEBC171KBL04

Near Brecksville, OH 44141

Manny

Job Details: 09/03/2021

Replaced cavity thermistor op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Fairview Park, OH 44126

David R

Job Details: 09/03/2021

"Cc unit LED lights not working, checked voltages. 120 coming from control. Advised replacing all 3 lights. Gave estimate to customer. Customer paid SVC, do not order parts. ; ordrng 1 WPW10515058 (FF top LED) and 2 WPW10515057 (Deli light)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW0

Near North Olmsted, OH 44070

David R

Job Details: 09/03/2021

Replaced dryer repair kit and shafts. Tested. Good. Let run for 5 mins. Checked everything over no noise. Op test ok.

We serviced a

KITCHENAID RANGE

Model KSEG700EBS2

Near Bedford Heights, OH 44146

Dan H

Job Details: 09/03/2021

"Customer complaint that keys are not working, confirmed, ran diagnostics found f2e1(stuck key) error code, , installed new user interface , new user interface sent to customer was damaged, found left rear infinite switch mount broken, new user interface is not working unit needs new left rear infinite switch , user interface and control , control is out of stock so not scheduling return appointment ; ordrng 1 W11091880 (Ui) and 1 W10917724 (Infinite switch) and 1 W11082269 (Cntrl)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model n/a

Near Cleveland, OH 44105

Dan H

Job Details: 09/03/2021

"Installed thermostat , op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Conneaut, OH 44030

Joe O

Job Details: 09/03/2021

Cc: not washingFound error codes f7e5(motor fault). Found actuator arm came off. Needs actuator; ordrng 1 W10913953 (actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near South Euclid, OH 44121

Joe O

Job Details: 09/03/2021

"Cc: not cooling properlyFound temps in ff section at 68 degrees, freezer at 33 degrees. Found frost and ice build up around freezer fan. Found damage to cabinet on both front lower corners, not allowing gasket to seal properly. Called whirlpool tech line. He asked if the unit looked as if it had been dropped. Advised yes, looks as if it was dropped on front 2 rollers. He stated product damage is only covered for the first 30 days. He stated it should have been noticed prior to almost 1 year, and the unit should have frosted up a lot sooner. He also stated the unit could have been moved and dropped which could have caused the damage. He transferred me to trade care. Trade care stated the unit would still be covered because it is a functioning issue. Trade care read the notes from tech line, and spoke with another person, the reason the damage is not covered is because the unit looks as if it was dropped. Trade care stated to have the customer call Customer experience if they have an issue."

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 09/03/2021

Installed UI Ran auto test No issue found

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Parma, OH 44134

Dan H

Job Details: 09/03/2021

"Customer complaint that unit is dead, confirmed, ran diagnostics found f6e2(communication error) , unit needs new control and user interface ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Cntrl)"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2256KEB2

Near Mayfield Heights, OH 44124

Joe O

Job Details: 09/03/2021

"Cc: not cooling properly in ff section, frost build up in freezer and door sticking shutFound freezer door is not sealing properly. Slides are sticking. Found slides worn not allowing door to shut properly, and frost buildup blocking air flow. Needs freezer door slidesCustomer does not want to repair at this time ; ordrng 2 WPW10120018 (slide rail (frz))s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near Seven Hills, OH 44131

Dan H

Job Details: 09/03/2021

"Customer complaint that unit is not filling, confirmed, no power from control, unit needs new control; ordrng 1 W10479761 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Highland Heights, OH 44143

Joe O

Job Details: 09/03/2021

"Cc: not coolingFound temps in both compartments at 79 degrees. Found compressor not running. Ran step 40, compressor not kicking on. Connected test board. Ran test 38, compressor not kicking on. Ran test 40. Compressor not running. Needs compressor and ff evapCompressor out of stock. Office to reschedule; ordrng 1 W11025999 (compressor) and 1 W10865322 (evaporator)"

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Lakewood, OH 44107

Corina B

Job Details: 09/03/2021

Replaced the tub and basket. Started a cycle. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Cleveland, OH 44113

Manny

Job Details: 09/03/2021

"Replaced part order by previous tech, unit still giving same error code as before, ordering main control and lower wire harness ; ordrng 1 W11418861 (Elect control) and 1 W11109746 (Lower wire harness)"

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS308SSS04

Near Avon Lake, OH 44012

Manny

Job Details: 09/03/2021

"Cc oven not working. Found not display on oven ui but theres tone unit will need oven ui. Customer will replace part on his own. Ordering ui; ordrng 1 WPW10312206 (Oven ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDB8910AWB

Near Cleveland Heights, OH 44106

Jason N

Job Details: 09/03/2021

Cc unit handle broke away from door Confirmed handle snapped off from latch assembly. Unit needs handle and latch assembly. Latch assembly not showing in stock from Marcone. Office to contact customer with next service date.; ordrng 1 WP99002187 (Latch) and 1 WP99002839 (Handle)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Olmsted Township, OH 44138

David R

Job Details: 09/03/2021

Replaced drain pump. Cracked where connection comes in but had one on the truck. Replaced. Tested. Draining. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 09/03/2021

Cc unit not working properly Found error f7e4 Found slider metal piece to have separated and damaged clutch Needs clutch and slider Part not in stock Office to schedule ; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Avon Lake, OH 44012

Manny

Job Details: 09/03/2021

"Display on dispenser keeps coming off and on, contacted bj he suggested to call wp tech line Brian, recommended replace Orion board and maybe the dispenser, he says it most likely the a low voltage issue on the Orion board. Customer will call whirlpool to see if the help with the cost of the repair and will contact office if proceeding with the repair.; ordrng 1 W11336586 (Orion board) and 1 W11442053 (Dispenser ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near North Royalton, OH 44133

David R

Job Details: 09/03/2021

"Exactly same issue as previous a couple of months ago. Cc unit is turning on by its self. Starting up randomly without being touched. UI was already replaced. Would suggest replacing UI and Control at same time. Gave estimate to customer. Customer to cal whirlpool customer service and go from there. Do not order anything at this time being. ; ordrng 1 W11225084 (Control) and 1 W11395600 (UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Westlake, OH 44145

Corina B

Job Details: 09/03/2021

CC that the u it is not washing. Confirmed. Found the shifter out of position. Replaced the shifter from t/s. Opt test ok. ; used 2 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Streetsboro, OH 44241

Brian M

Job Details: 09/03/2021

Cc of leak when runningFound valve boot to be deformed Replaced valve OP Test Ok ; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model W1TXNMFWB01

Near Willowick, OH 44095

Joe O

Job Details: 09/03/2021

"Cc: leakingFound unit leaking from top of nut on water supply line. Water valve rusted from water leaking. Needs water valveOnly charging half labor due to still being a leaking issue; ordrng 1 WP2315576 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Willowick, OH 44095

Joe O

Job Details: 09/03/2021

Cc: Chatter from drainFound debris in drain pump. Removed debris. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Cleveland, OH 44106

Jason N

Job Details: 09/03/2021

"Installed H.V. Transformer. Plugged in unit and ran 1 min heat test with water. Good heat, water hot. Op test good."

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Sheffield Lake, OH 44054

Manny

Job Details: 09/03/2021

"Cc Top oven not working, unit will need main control board, getting 13.5VAC to the top oven igniter. Customer will contact the office if they want to repair to order control.; ordrng 1 W10877013 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 10653584300

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/03/2021

"Cc unit keeps getting colder in fridge section Found thermostat not operating properly Needs thermostat ; ordrng 1 WP2198202 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Avon, OH 44011

Manny

Job Details: 09/03/2021

Replace adjusters and door gasket op test ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44128

Jason N

Job Details: 09/03/2021

Installed outer glass door panel. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Strongsville, OH 44136

David R

Job Details: 09/03/2021

"Customer already had unit unplugged, empty and easy access. Replaced evap cover assy and control. Checked, all fans good. Updated version inputted, good. Give time for unit to cool. Good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seven Hills, OH 44131

Dan H

Job Details: 09/03/2021

"Installed new shifter, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA0

Near Brecksville, OH 44141

Dan H

Job Details: 09/03/2021

"Customer complaint that unit is leaking, confirmed, found water leaking passed float switch seal, tightened float switch nut, op test good"

We serviced a

MAYTAG WASHER

Model MVWC400XW0

Near Maple Heights, OH 44137

Dan H

Job Details: 09/03/2021

"Installed new cam kit , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/03/2021

Cc temps fluctuate Followed service pointer Replaced acu Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Willowick, OH 44095

Joe O

Job Details: 09/03/2021

Installed slides. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near South Euclid, OH 44121

Jason N

Job Details: 09/03/2021

"Cc unit not making ice.Customer showed pop, under 1 yr. Found ice maker turned off. Turned ice maker on, ice maker repositioned back to home to start cycle. Possible ice cube contact with switch inadvertently turned ice maker off. Advised customer if ice production should stop again, check ice maker power switch. Operation test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Corina B

Job Details: 09/03/2021

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 6.0 oz r134a, unit cooling, pressures good, op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Willoughby Hills, OH 44094

Brian M

Job Details: 09/03/2021

Installed actuator Ran auto test and calibration test OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS09

Near Painesville, OH 44077

Brian M

Job Details: 09/03/2021

Installed display OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Lorain, OH 44053

Marie V

Job Details: 09/03/2021

Replace heater and control board. Cycled ice maker and filled with water. Brought core for return

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near Lorain, OH 44053

Marie V

Job Details: 09/03/2021

Cc that the unit stopped making ice . Confirmed. Check temps on fresh food section is 37* and 0* on freezer and 10* on ice box. Check door power in ice maker from H to N has 120V tried to jump start ice maker didnt work . Unit will need ice maker and the right hand side gasket. Cust will buy filter to install on the next visit. Gave cust part number for filter; ordrng 1 W10830055 (Gasket) and 1 WPW10300024 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Amherst, OH 44001

Marie V

Job Details: 09/03/2021

Cc that the ice bin gets stuck every other day and this time cant get the ice bin out. Steamed all ice out and found water valve is wiping water out and is freezing preventing from opening or removing ice bin. Unit will need water valve.; ordrng 1 W11043013 (Valve) and 1 WPW10300024 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near North Ridgeville, OH 44039

Marie V

Job Details: 09/03/2021

Cc that the unit had lots of condensation when it was installed and that it had frost as well. Most likely the gasket already settle in. Gasket are sealing all the way and temps are 37 on fresh food section and 0 on freezer. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Willoughby, OH 44094

Joe O

Job Details: 09/03/2021

Cc: gasket falling offRe seated gasket. Op test ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Garfield Heights, OH 44125

Dan H

Job Details: 09/03/2021

"Customer complaint that unit is not drying, started normal dry cycle, unit is heating, good airflow out of unit, unable to locate outside vent, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Columbia Station, OH 44028

David R

Job Details: 09/03/2021

Cc unit making scrapping noise when about to go into spin cycle. Found belt loose and needed replaced. Replaced from t/s tested good. Customer installed load and go themselves already. ; used 1 WPW10006384 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Mentor, OH 44060

Joe O

Job Details: 09/03/2021

"Cc: hissing noise, water drippingFound temps in ff section at 39 degrees, and freezer at 4 degrees. Advised customer the hissing is normal and water dripping is normal. Op test ok"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS00

Near Lorain, OH 44052

Marie V

Job Details: 09/03/2021

"Cc that the bottom oven is not heating properly, it will cook things on one side and the other will be raw still. Set a cast iron took temp. It is 50* higher after I set it 25*- . Check resistance on both oven sensor pass, unit will need main control. Ordering control and temp sensors. Office will contact once they have eta on part; ordrng 2 WP7430P044-60 (Oven sensor)s and 1 W10877013 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AES

Near Perry, OH 44081

Jason N

Job Details: 09/03/2021

"Cc unit leaking Custom stated unit leaks in front freezer door. Found small amount of ice blocking evaporator drain hole and ice in drain tray. Cleared ice and steamed down drain hole. Checked drain tube in rear of unit. Drain tube is clear, no buildup. Did not find anymore sources for leakage. Op test good."

We serviced a

MAYTAG DRYER

Model MEDB955FW1

Near University Heights, OH 44118

Jason N

Job Details: 09/03/2021

"Installed UI harness. Ran dryer op test, no faults. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near North Ridgeville, OH 44039

David R

Job Details: 09/03/2021

Cc unit making scrapping noise. Replaced belt. Found cam splines broken. Splines might be broken on gearcase as well. Do not have any on t/s. Ordering cam and gearcase ; ordrng 2 W10721967 (Cam)s and 1 W11164183 (Gearcase)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, OH 44035

David R

Job Details: 09/03/2021

Replaced control and valves. Tested. Good. Ran diagnostics. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Olmsted, OH 44070

David R

Job Details: 09/03/2021

Replaced from. Found a metal clip broke off and lodged inside. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, OH 44134

Manny

Job Details: 09/03/2021

"Cc ice maker wont stop making ice. Found bail arm off the ice maker, reset bail arm opt testok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, OH 44030

Joe O

Job Details: 09/03/2021

Cc: not going past washFound drain hose on the floor. Advised customer drain needs to be at least 36 inches. Raised drain. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Conneaut, OH 44030

Joe O

Job Details: 09/03/2021

"Cc: not going past rinseFound error codes f2e1(stuck key) f7e1(basket speed fault). Found debris stuck in between cam and belt, popped belt off. Removed debris. Reinstalled belt. Ran auto test and calibration. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP

Near Cleveland Heights, OH 44118

Jason N

Job Details: 09/03/2021

"Cc unit freezer leak waterFound ice buildup on bottom of freezer, evaporator drain clogged. Removed ice from freezer, steamed drain hole. Installed customer supplied pre Id part, drain tube. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT312CZJW00

Near Parma Heights, OH 44130

Manny

Job Details: 09/02/2021

"Cc unit not cooling at all, confirmed unit is at 76 degrees in both section. Unit need a seal system repair ordering compressor, evap and drier filter, need tech with lockring and r600a to finish the job.; ordrng 1 W11370578 (Compressor) and 1 W11368877 (Evap assembly) and 1 W10843121 (Drier filter)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Aurora, OH 44202

Brian M

Job Details: 09/02/2021

Cc no cool Found leak at lokring connections on filter drier Recovered refrigerant Solder in drier Ran vac 20 min Recharged with 5.25oz r134a Normal frost pattern showed Advised to watch for 48 hours

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Columbia Station, OH 44028

Marie V

Job Details: 09/02/2021

"Cc that the unit still not cooling. Confirmed . Took temps 44* on fresh food section and 32* on freezer. No frost on evap , evap was wet, no frost. Put kill a watt meter on compressor is only pulling 1.5 amp. Have week compressor will have to be replaced. Cust has compressor, no need to order. ; schdld next appmnt for 9/16 THU !"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Amherst, OH 44001

Gabriel P

Job Details: 09/02/2021

Found defective dispenser ordering; ordrng 1 WPW10671905 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS05

Near Chagrin Falls, OH 44023

Dan H

Job Details: 09/02/2021

"Customer complaint that right fresh food section door has waves in it, confirmed unit needs new door ; ordrng 1 13107887SQ (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Kent, OH 44240

Brian M

Job Details: 09/02/2021

Installed fan and evap cover OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258DEM01

Near Solon, OH 44139

Dan H

Job Details: 09/02/2021

"Customer complaint that unit was not cooling, fresh food section temperature at 41 degrees, freezer section temperature at 0 degrees, evaporator frost pattern is good, compressor and condenser fan are running, evaporator fan is running, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Solon, OH 44139

Dan H

Job Details: 09/02/2021

"Customer complaint of f5e3 error code, confirmed, installed new lid lock, op test good"

We serviced a

WHIRLPOOL ICE MAKER

Model GI5FSAXVY02

Near Westlake, OH 44145

David R

Job Details: 09/02/2021

Replaced evap harness. Icemaker cycled but not calling for water. Called techline. Went through all voltage checks and essentially found a break in the wire in cabinet. Not repairable. Customer to be issued refund for parts/labor. ; saved tckt

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Strongsville, OH 44149

Manny

Job Details: 09/02/2021

"Cc unit has glue like stain on glass and smokes a lot when oven is turn on, advise customer to contact whirlpoo; ordrng 1 9761344 (Liner) and 1 W10316950 (Door glass)"

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS207SSS02

Near Beachwood, OH 44122

Corina B

Job Details: 09/02/2021

"CC that the oven glass broke and the light does not turn off. Confirmed. Replaced the glass. Checked the door switch open. Will need a new door switch. ; ordrng 1 W11029221 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near Bentleyville, OH 44022

Corina B

Job Details: 09/02/2021

Replaced the ui and control. Brought core back for return. Heated oven to 350*. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB850YW2

Near Pepper Pike, OH 44124

Corina B

Job Details: 09/02/2021

CC that there is a noise when first starting. Found the idler pulley seized. Replaced the dryer repair kit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Aurora, OH 44202

Brian M

Job Details: 09/02/2021

Cc unit not heating/ drying found f7e1 error Ran diagnostics test found heater functioning Needs control Part on bo office to schedule ; ordrng 1 W11305296 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Bedford, OH 44146

Dan H

Job Details: 09/02/2021

"Customer complaint that unit would not stop washing, ran diagnostics found f0e5(off balance load) error code, ran auto test cycle, all components working, unit completed test cycle, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 09/02/2021

Wrong part order ordering parts needed ; ordrng 5 WPW10082853 (Pivot tine)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB00

Near Olmsted Township, OH 44138

David R

Job Details: 09/02/2021

"Recovered refrigerant, replaced comp, evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 W11506635 (Coupler), 1 W11504433 (Coupler), and 1 W10895716 (Coupler) from stock"

We serviced a

GE DISHWASHER

Model GSD600D-03

Near Strongsville, OH 44149

David R

Job Details: 09/02/2021

Unit is about 40 years old. Cc unit is leaking. Took off bottom kick plate. Ran unit about an hour. Seeing water seep through a rust spot under tub. Talk to Brain. Separate piece and cannot be replaced. Customer paying SVC.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/02/2021

"Found icemaker making ice also also noticed customer use a big cup to dispense ice and ice was jamming at the door whirlpool advise customer to use regular cup so the paddle can be press in all the way to prevent ice jam,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Westlake, OH 44145

Gabriel P

Job Details: 09/02/2021

"Replace shifter,opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Aurora, OH 44202

Brian M

Job Details: 09/02/2021

Cc unit not broiling or baking in upper oven and light wont shut off Found door switch not being activated Leaving light on and tripping board to no heat Fixed switch loose connections Ran test bake OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Aurora, OH 44202

Brian M

Job Details: 09/02/2021

Installed panel OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Mantua, OH 44255

Brian M

Job Details: 09/02/2021

Cc icemaker leaking into ice container Found ice build up under ice bucket Found ice maker over filling Needs icemaker and valve ; ordrng 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker)

We serviced a

MAYTAG DRYER

Model MEDB800VQ0

Near Bedford, OH 44146

Dan H

Job Details: 09/02/2021

"Customer complaint of squealing noise, confirmed, found idler pulley seized, installed dryer repair kit, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 4392067 (Dryer repair kit) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS2

Near Beachwood, OH 44122

Jason N

Job Details: 09/02/2021

"Installed ice maker, ran manual harvest test, op test no good, no water coming in. Found inlet valve shorted. Quoted customer for additional part cost. Installed inlet valve using misc. truck stock part. Reran harvest test, ice maker indexed and filled mold with water. Cleared ice from freezer, steamed out drain hole. Installed updated p-trap drain tube. Op test good. ; used 1 WP12544124 (Inlet valve) from stock"

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Mentor, OH 44060

Joe O

Job Details: 09/02/2021

Installed belt. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW2

Near Beachwood, OH 44122

Jason N

Job Details: 09/02/2021

"Cc unit not draining Ran diagnostics, found code f9e1 for drain problem. Ran manual drain out, pump humming. Pulled drain pump, found garment wrapped up in impeller. Removed and retested. Drain pump draining out. Ran auto test. All functions passed, op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW5

Near Mayfield Heights, OH 44124

Jason N

Job Details: 09/02/2021

"Cc unit not cooling. Customer freezer is cooling fine, but not cooling in ff section. Found no airflow to ff section, evaporator fan not running. Found fan motor seized up. Unit needs evaporator fan motor. Could not contact Andrew, property manager, calls went to vm. Need ok to repair and payment. Did not reschedule at this time ; ordrng 1 5304521244 (Evaporator fan motor)"

We serviced a

MAYTAG DRYER

Model MEDP576KW0

Near Cleveland, OH 44103

Jason N

Job Details: 09/02/2021

Cc unit door seal need replacedCustomer stated door is so hard to open the door seal came off. Replaced door seal using customer supplied pre Id part. Squeezed strike together slightly to ease door opening and closing. Op test good.

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