We serviced a
JENN-AIR WALL OVEN
Model WW30430W
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/24/2018
The units heating ele is open. The main control is sending power. Cust will find a part and install.; Cllctd $96.25 Job Cmpltd,
We serviced a
GE RANGE
Model JB968KK5CC
Near Mentor, OH 44060
Jeff M
Job Details: 05/24/2018
The unit is not holding temp the temp sensor ohmed at 1090 room temp. The unit needs a new control ; ordrng 1 WB27T10805 (control erc),
We serviced a
ZBD6920D00SS GE
Model Dishwasher
Near Cleveland, OH 44113
Corey L.
Job Details: 05/24/2018
Customer complaint dishwasher leaking at corners every wash, unit was not level, raised right foot slightly to level, dishes are loaded in the unit, started auto cycle, found water leaking through vent cover and dispenser to the inner door and dripping down, unit needs both cover and dispenser,
We serviced a
FGB21HZCSS GE
Model Refrigerator
Near Cleveland, OH 44113
Corey L.
Job Details: 05/24/2018
Customer wants condenser vacuumed, vacuumed behind the unit, back plate and condenser, customer has plastic water line, advised customer plastic water line is a flood hazard replace with copper line;
We serviced a
WRF535SWHV00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/24/2018
Found LH closer in the incorrect position. Corrected an defrosted fz section. Op test ok. ; Job Cmpltd
We serviced a
41743042200 Kenmore
Model Washer
Near Cleveland, OH 44113
Corina B
Job Details: 05/24/2018
We serviced a
KSC24C8EYY03 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 05/24/2018
Installed parts listed. Charged unit. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WED7500GC0 WHIRLPOOL
Model DRYER
Near Elyria, OH 44074
Macaulay G.
Job Details: 05/24/2018
Replaced thermistor, thermal cutoff, and electronic control. Tested dryer on sense and timed dry cycles. Dryer is operating properly.; Job Cmpltd
We serviced a
MVWC300VW1 MAYTAG
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 05/24/2018
Customer complaint that unit stopped filling mid cycle and did nothing after that, found unit not filling, fill valves are recieving 120vac, unit needs new fill valve, customer does not want repair at this time
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILWH2
Near Cleveland Heights, OH 44106
Dan H
Job Details: 05/24/2018
Customer complaint that unit is not cleaning dishes, placed upright glasses in racks, started normal wash cycle, unit filled, and began washing, glasses filled, incoming water temperature at 89 degrees, advised customer to run hot water in sink before starting unit and to use a rinse aid, no water mitigation mat left(see pics for reason); Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Bay Village, OH 44140
Brian B
Job Details: 05/24/2018
Installed drain hose. Ran diag test cycle. Op test ok. Advise running hot water in sink first to get water hot.; Job Cmpltd,
We serviced a
WRT316SFDM00 Whirlpool
Model Refrigerator
Near Andover, OH 44003
Brian M
Job Details: 05/24/2018
Recovered refrigerant, replaced compressor evap and dryer Pulled 28 inch vac with pump , watched 15min no change charged with 4.27 oz of r134a, unit cooling pressures ok, OP TEST OK
We serviced a
ABL2233FES Amana
Model Refrigerator
Near Cleveland, OH 44120
Corina B
Job Details: 05/24/2018
CC that the ff is not cooling. Found the evap covered in frost. Steamed the evap out. Will need a new control. used 1 WPW10503278 (
We serviced a
WED9200SQ1 Whirlpool
Model Dryer
Near Moreland Hills, OH 44022
Holly Butcher
Job Details: 05/24/2018
CC that the unit powers on but does not start. Found the thermal fuse is open. Replaced the fuse from t/s. Checked outside vent, good. Optest ok. ; used 1 WP3392519 (THERMAL FUSE 1540)
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near Concord Township, OH 44077
Gail V.
Job Details: 05/24/2018
Istalled new part unit op tested good ; Job Cmpltd,
We serviced a
WFG320M0BW1 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/24/2018
Tested range, found wire had separated from front left burner. Reattached wire and tested burner, range is operating properly.; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Chardon, OH 44024
Jeff M
Job Details: 05/24/2018
Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
A710 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 05/24/2018
Machine approx 25 yrs old. Found transmission seized up, cannot turn drive pulley. Oil leaking out under machine and belts are burned . Would need tub bearing, seal kit, transmission, belts, and brake assembly. .; ordrng 1 6-2040130 (tub bearin) and 1 6-2095720 (mounting s) and 1 WP6-2011900 (BRAKE) and 1 12112425 (belt set-maytag) and 1 203438 (trans & center assem)
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Cleveland, OH 44118
Dan H
Job Details: 05/24/2018
Customer complaint that unit is not starting, found user interface buttons unresponsive, found user interface unplugged, plugged in user interface, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
FGHB2866PF2 FRIGIDAIRE
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details: 05/24/2018
Customer complaint that unit is not making ice, found fill tube frozen, unit needs new valve; ordrng 1 242253002 (valve-water)
We serviced a
RTW4516FW ROPER
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/24/2018
Found control dead. Has power. Needs replaced. Also lid lock broken and shifter stopped mid cycle. Needs latch assy and shifter also. ; ordrng 1 W10682535 (LID LOCK) and 1 W11170318 (CONTROL ) and 1 WPW10597177 (SHIFTER)
We serviced a
WRS321SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 05/24/2018
Replaced door cam assembly and shelf. Tested ok. Whirlpool sent parts that worked well. .; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Perry Township, OH 44081
Jeff M
Job Details: 05/24/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KENMORE DRYER
Model 110.96591240
Near North Madison, OH 44057
Jeff M
Job Details: 05/24/2018
The timer is getting harder to turn. est only ; ordrng 1 WP3398195 (TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 05/24/2018
Found display blank, unit receiving 220vac, c/b receiving power, reset all connections, and power, ng, needs clock and control; ordrng 1 W11082269 (MRC2) and 1 W11105615 (DISPLAY), schdld next appmnt for 5/30
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/24/2018
Ran spin, good, tightened rotor, ran spin again, ran diagnostic cycle, no codes, watched cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDB880BW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/24/2018
Ran unit, heat working correct, good airflow through unit, venting needs cleaned, op test ok; Job Cmpltd,
We serviced a
KSCS25FKSS02 Kitchenaid
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 05/24/2018
Replaced the water valve.
Near Perry, OH 44081
Gabriel P
Job Details: 05/24/2018
Amana Refrigerator Cc that unit leaks water Found ice covered in bottom freezer Unit is not draining needs drain tube replaced Unit is not hooked up to water ; ordrng 1 WP2304888 (fitting 446) and 1 WPW10153550 (extension 446),
We serviced a
GBS20ESHBRSS GE
Model RefrigeratorCustomer complaint unit not cooling, confirmed unit was at room temp in both sections, compressor nor fans are running, bench tested compressor, unit had good frost pattern, start device failing, unit needs new electronic starting device; ordr
Near Cleveland, OH 44111
Corey L.
Job Details: 05/24/2018
We serviced a
CAE2795FQ0 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 05/24/2018
Replaced control, calibrated, op test no good, still did not allow slectections but led on control now lit, there is another board in the unit that has jumpers on it, removed one jumper and unit operated normally,
We serviced a
WMH32519FS0 Whirlpool
Model Microwave
Near Westlake, OH 44145
Corey L.
Job Details: 05/24/2018
Installed thermostat, diode, and magnetron, op test good;
We serviced a
WDT720PADW2 Whirlpool
Model Dishwasher
Near Cleveland, OH 44118
Corina B
Job Details: 05/24/2018
Replaced the UI. Ran a calibration. Pump and motor are not running. Checked control, 120 volts. Will need a pump and motor ; ordrng 1 W10671941 (pump&motor 20098)
We serviced a
WU600 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 05/24/2018
Dishwasher was interrupted during cycle. Advanced wash timer. All tested ok.; Job Cmpltd,
We serviced a
GSC25C4EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 05/24/2018
Customer complaint that unit freezes food in fresh food section , fresh food section temperature at 50 degrees set at 40 degrees, found service pointer regarding unit freezing food in fresh food section, service pointer says to replace air damper; ordrng 1 W10572852 (diffuser)
We serviced a
MFC2061KES14 MAYTAG
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 05/24/2018
Found duck bill failed. Removed and installed drain tube kit. Op test ok.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Concord Township, OH 44060
Jeff M
Job Details: 05/24/2018
The unit was heating correctly. I gave here Gary’s # to have the vents cleaned .JOB COMPLTD
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Concord Township, OH 44077
Jeff M
Job Details: 05/24/2018
The units fill tube is frozen the heater for the ICEMAKER fill stopped working. The heater is built in the door; ordrng 1 W10849514 (DOOR), schdld next appmnt for 6/1 FRI !,
We serviced a
GTD42EASJ0WW GE
Model DRYER
Near South Amherst, OH 44001
Macaulay G.
Job Details: 05/24/2018
Tested washer, found timer knob stripped. Timer is also very difficult to turn. Clothes are getting caught during cycle and leaving marks. Rear bearing is starting to grind. Office to order timer knob, timer, front bearing, front air duct, and rear bearing.; ordrng 1 WE01X24552 (MAIN KNOB) and 1 WE01X25216 (DUCT ASSM) and 1 WE03X25217 (FRONT BEARING ASSM) and 1 WE04X24550 (TIMER) and 1 WE3M33 (shaft & bracket ass'),
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/24/2018
Needs shifter. Customer does not want to repair.
We serviced a
KRFC300EWH01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 05/24/2018
No noise at this time. Checked damper, fans and machine compartment. Found vibration padding on high side lines out of place. Corrected. Advised to use as normal. If noises return or worsen please contact kitchenaid back for service. ; Job Cmpltd
We serviced a
KDTE104ESS4 KITCHENAID
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 05/24/2018
Found wash motor is pulsing on and off but control is saving fault for wash motor not running. Cleared faults and reset power. No change in operations unit drops power at p5 connections. Needs control replaced. ; ordrng 1 W11084331 (CONTROL)
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Cleveland, OH 44111
Brian B
Job Details: 05/23/2018
Machine approx 20 yrs old. CC of not draining good. Removed front and ran test cycle. All functions normal. Drain pump working properly. Water sloshing noise is liquid in balance ring, this is normal. Advised customer to run a cleaner through machine. Op test OK: Job Cmpltd,
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/23/2018
Installed new washer top. Found lid lock not disengaging. Office to order lid lock.; ordrng 1 W10838613 (lid lock assembly)
We serviced a
WED9400SW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/23/2018
Confirmed control failure. Replaced control. Op test ok.
We serviced a
WEG730H0DS0 Whirlpool
Model Range
Near Madison, OH 44057
Gabriel P
Job Details: 05/23/2018
We serviced a
WFW85HEFW0 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 05/23/2018
Customer complaint lid lock flashing when plugged in and not draining, ran diagnostics found f9e1 long drain, f5e2 door lock error, drain pump only humming, replaced drain pump with pre Id part, op test good
We serviced a
ABB1921BRM00 Amana
Model Refrigerator
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/23/2018
CC that the door swings open and hits the wall. Raised the legs. Door does not swing all the way open. Advised cust the door will always swing open due to the weight on the door from food.
We serviced a
KRFF507ESS00 Kitchenaid
Model Refrigerator
Near Orange, OH 44128
Corina B
Job Details: 05/23/2018
C that the filter will not come out. Filter came right out. Replaced the filter.
We serviced a
KGRS505XSS01 JENN-AIR
Model COOK TOP
Near Pepper Pike, OH 44124
Dan H
Job Details: 05/23/2018
Installed new valve, op test good ; Job Cmpltd
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/23/2018
CC of leaking. Removed tub. Found that new seal had come part way out and will not stay in place. Used a new seal from another bearing kit. Installed seal. This seal seated properly. Reassembled basket. Ran test cycle. Op test ok. May have been a defect or tolerance issue with seal.; used 1 W10435302 (BEARING)
We serviced a
KDTE104EBL1 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/23/2018
Checked wiring from control to under unit. All checks good. Pump buzzing. Cleaned out pump. Ran service mode and normal wash. Op test ok.
We serviced a
CGR3600AS3 FRIGIDIAIRE
Model DRYER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 05/23/2018
Installed new motor and blower wheel, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/23/2018
Installed adj, op test ok; Job Cmpltd,
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit is making a loud noise, ran diagnostics found f7e7(motor unable to reach target rpm), f2e1(stuck key), and f0e2(oversuds) error codes, ran manual test cycle for high speed spin and heavy agitate, turned on valves and drain pump, no unusual noises heard, unit spins, unit agitates, unit fills, and drains, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
MAYTAG WASHER Customer complaint that unit will not stop running, unit not running when tech arrived, unit was plugged in, no model and serial tag on unit, ran diagnostics no error codes found, ran drain and spin cycle, unit completed cycle and did not start back u
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit is not heating, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit is not working at all, started normal wash cycle, lid locked, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit is not drying clothes, started normal dry cycle, unit heated, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is operating as designed ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse from customer stock, op test good ; Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit is not working, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unit drains and unit spins, unit is operating as designed ; Job Cmpltd
We serviced a
WDF320PADW1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit won’t clean the dishes, placed glasses right side up in racks, started normal wash cycle, unit filled and began washing, glasses filled, incoming water temperature at 98 degrees, advised customer to run hot water in sink before starting unit and on proper soap usage, unit is operating as designed ; Job Cmpltd
We serviced a
LFBD2409LW0B FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit is not draining, started normal wash cycle, cancelled, unit drained, repeated several times, unit drained every time, unit is operating as designed ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit is not drying clothes, started normal dry cycle, unit heated, good air flow out of unit , unit is operating as designed ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 05/23/2018
Customer complaint that unit is not drying, started normal dry cycle, unit is not heating, found thermal cut off open, unit needs cut off kit, installed new thermal cut off kit, op test good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 05/23/2018
Oven will not start. F8E0 error for fan speed to slow. Office to order cooling fan.; ordrng 1 W11107275 (COOLING FAN ASSEMBLY)
We serviced a
GFSS6KKYCSS GE
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 05/23/2018
Replaced asm cover-slide in refrigerator. Refrigerator is operating properly.; Job Cmpltd,
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/23/2018
Cc heating element not functioning. Went into diagnostics, found F7 E1 error code, No Heat.wiring checks good. Heater checks good. Wash motor checks good. Reset control. Heater now working. Likely heater went out in the winter. Advised to use as normal. If issues return please contact wpl back for service. ; Job Cmpltd
We serviced a
JDR8895AAS JENN-AIR
Model RANGE
Near Avon Lake, OH 44012
Brian B
Job Details: 05/23/2018
Replaced lower oven bake element. Tested oven. Op test ok. Job Cmpltd
We serviced a
CFE28TSHBSS GE
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 05/23/2018
Cc that unit is not cooling in fridge Ff at 52 Fr at 3 Found multiple errors for fan speed in ff section needs fan kit and software up date ; ordrng 1 WR49X25197 (FAN KIT 13925),
We serviced a
MVWB835DW3 Maytag
Model Washer
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/23/2018
Replaced the main control and UI. Brought core and wrong control back for return.Ran a calibration.
We serviced a
KRFF305ESS00 Kitchenaid
Model Refrigerator
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/23/2018
CC that there is a rattle and moisture on the mullion strip. Control will not go into service diagnostics. Mullion control is on and is cold to touch. Checked the mullion strip, good. Damper motor is rattling when opening and closes. Will need a new control and damper control. Called SM to order parts. ; ordrng 1 W10860447 (cntrl-elec) and 1 WPW10594329 (control)
We serviced a
MVWC416FW1 Maytag
Model Washer
Near Bedford Heights, OH 44146
Corina B
Job Details: 05/23/2018
CC that the agitator broke. Found the agitator at the bottom has cracked. Will need a new agitator. Called SM to order part. ; ordrng 1 W10772621 (screw) and 1 W10836692 (agitator),
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Kirtland, OH 44094
Jeff M
Job Details: 05/23/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Garrettsville, OH 44231
Robert A.
Job Details: 05/23/2018
Installed timer and t stat, ran unit, watched burner cycle 3x, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model SF367LEMW0
Near Willowick, OH 44095
Jeff M
Job Details: 05/23/2018
, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KENMORE FREEZER
Model 253.9246411
Near Eastlake, OH 44095
Jeff M
Job Details: 05/23/2018
The unit is pulling 11 amps locked rotor. I put a old start device on and it still tripped. The unit is 20+ yrs old cust will buy new ;
We serviced a
LDE9304ACE Maytag
Model Dryer
Near Gates Mills, OH 44040
Brian M
Job Details: 05/23/2018
Cc that unit is squeaking Found a lot of noise coming from rollers, Also found wire going to burner slightly burnt Needs rollers and belt replaced Customer does not want to repair at this time
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44105
Corey L.
Job Details: 05/23/2018
Customer complaint washer only fills with water, ran diagnostics found f5e2 lid lock fault, f5e3 lid unlock fault, f8e3 over flow condition, cleared codes, locked passed service mode test, h/c water valves passed service test, pressure hose is clear, started quick wash cycle, unit filled and advanced to wash cycle, canceled cycle and unit drained, started drain and spin cycle, unit locked and spun, unable to duplicate the problem, unit is operating as designed
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 05/23/2018
Customer is still having issues with odor in dishwasher. They are using Affresh tablets and making sure plates are rinsed before washing. The filter is clean and no foreign residue was found. Off ice to order pump and motor assembly, as well as drain hose with check valve and drain hose to disposal. ; ordrng 1 8269144A (drain hose) and 1 W10805015 (pump&motor) and 1 W11084165 (hose-drain)
We serviced a
WMH53520CS7 Whirlpool
Model Microwave
Near Cleveland, OH 44118
Corey L.
Job Details: 05/23/2018
Customer complaint microwave prompted customer for time when first plugged in and roughly 10 min later noticed the display had went blank, unit is sitting on counter uninstalled but plugged in, display is blank but buttons allow selections and unit turns on and heats, unit control is failing ordering both led cntrl and acu board; ordrng 1 W11182110 (ACU) and 1 W11192682 (LED CONTROL )
We serviced a
RBD245PDB11 Whirlpool
Model Wall Oven
Near Independence, OH 44131
Corina B
Job Details: 05/23/2018
CC that the unit is dead. Has 240 going to the control. Will need a new main control and UI. Called SM to order part. ; ordrng 1 4452890 (microcomputer) and 1 WP8300427 (panl-cntrl 19387)
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 05/23/2018
Found gap in upper gasket. Flipped and steamed gasket. Now sealing on all sides. Op test ok. ; Job Cmpltd
We serviced a
AFI2538AEB4 AMANA
Model REFRIGERATOR
Near Amherst, OH 44001
Brian B
Job Details: 05/23/2018
Found bottom of freezer full of water. Machine had old style drain tube. Replaced drain tube from t/s. Op test test ok.; used 1 W10619951 (TUBE-DRAIN)
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/23/2018
Tested washer, found error code for over suds. Unit had gone off balance during a bulky cycle and needed recalibrated. Ran through calibration cycle. Washer is now operating properly.; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/23/2018
Cc complaint that unit is randomly filling to high water levels and draining out. Unit stored out of balance code. Ran service test mode and unit passed water sensor validation test. Calibrated unit. Ran unit with a load of towels. Water levels check normal. Canceled cycle and ran drain spin. Op test ok. Advised to use as normal. Found disp has rust on it. Cust can install no need to return. ; ordrng 1 W10919352 (DISP)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Brian B
Job Details: 05/23/2018
Checked temps, normal. CC that freezer warmed up and also, auger motor stopped working. Customer said that auger motor would just hum ,but not start. All checks are normal at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Mentor, OH 44060
Jeff M
Job Details: 05/23/2018
The ice maker is full of ice form last time I tested the unit.i took the units ICEMAKER back out it looks like the i didn’t push a connector in all the way unit tested good ; Job Cmpltd,
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/23/2018
We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/23/2018
Leaking from hair line crack in valve. Office to order valve. Wave shipping.; ordrng 1 W10364988 (valve)
We serviced a
JJW8630DDS Whirlpool
Model Wall Oven
Near University Heights, OH 44118
Corey L.
Job Details: 05/23/2018
Customer complaint error 21 and too long to preheat, ran diagnostics found 4d22, 4d21, both codes mean no reverse fan rotation, cleared codes, upper cooling fan powers on during test mode but rattles loudly lower fan just humming and not spinning, unit flashed code 4d22 in normal bake for 350 for lower oven, unit needs cooling fans upper and lower; ordrng 1 WP74008383 (fan- tange) and 1 WP74008437 (fan- tange LOWER),
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near North Royalton, OH 44133
Corina B
Job Details: 05/23/2018
Replaced the pump and motor. Ran a calibration
We serviced a
MEDB835DW4 Maytag
Model Dryer
Near Mentor, OH 44060
Brian M
Job Details: 05/23/2018
Installed listed parts Ran test cycle OP TEST OK
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/23/2018
Used service pointer W11033419B. Found ice maker, Orion board, water valve, and filter housing need replaced. Office to order board, ice-maker, water valve and filter housing. Note: Water has been turned off at valve, due to leak in FF section from water valve.; ordrng 1 W10888881 (icemaker) and 1 W10908836 (VALVE) and 1 W10918843 (ORION BOARD) and 1 W11165806 (FILTER HOUSE)
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Mentor, OH 44060
Jeff M
Job Details: 05/23/2018
The water valves where turned off ; Job Cmpltd,
We serviced a
KUDL03FVSS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/23/2018
Replaced control and console. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2287KEF
Near Solon, OH 44139
Robert A.
Job Details: 05/23/2018
Found evap 1/2 frosted, blocks of ice at top corners, cleared, ran unit, only 1/4 of evap frosting, tapped system, in 15”vac, added r134a, lowside at 0, evap fully frosted, needs evap, comp and drier; ordrng 1 12001940 (EVAP) and 1 W10309990 (COMP), schdld next appmnt for 5/30 WED ! [***],
We serviced a
ABB1921BRW00 Amana
Model Refrigerator
Near Hambden Township, OH 44024
Brian M
Job Details: 05/23/2018
Control board install OP TEST OK
We serviced a
WFG320M0BW2 Whirlpool
Model Range
Near Brooklyn, OH 44144
Corina B
Job Details: 05/23/2018
eplaced the igniter. Heated oven to 350*. Optest ok;
We serviced a
KEBS109BSS00 Kitchenaid
Model Wall Oven
Near Pepper Pike, OH 44124
Corey L.
Job Details: 05/23/2018
ustomer complaint control not working, confirmed unit does nothing, unit is getting proper power, found thermal fuse at the control board open, replaced with pre id part, op test good;