Service History 539 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB04

Near Elyria, Ohio 44035

David R

Job Details: 09/13/2023

Cc unit leveling of door. Showed customer how to level unit if ever needed. Corrected leveling. Good. Op Test Ok ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW3

Near Brook Park, Ohio 44142

Manny

Job Details: 09/13/2023

"Cc that the unit didnt buzzed at the end of cycle, verified and ran 15 min timed dry cycle and no tone, replaced console and HMI harness, re ran timed dry cycle and unit buzzed at the end of cycle, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Perry, Ohio 44081

Dan

Job Details: 09/13/2023

"Customer complaint that unit shuts off and flashes po on its own, outlet is good, unit needs new control and user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11556912 (Cntrl) and 1 W11642011 (Ui)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ09

Near Painesville, Ohio 44077

Jason N

Job Details: 09/13/2023

"Cc unit not heating Ran heat test with glass of water, unit buzzing loudly, no heat at the end of 30 seconds. Checked HV components. Found diode reading shorted both ways. Replaced diode using truck stock part. Ran heat test, water hot after 30 seconds. Op test good. ; used 1 W11256462 (DIODE) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, Ohio 44055

Angel

Job Details: 09/13/2023

"Cc that unit is not spinning clothes out. Tried to do a agitation and spin and nothing. Looked underneath and capacitor was bad replaced it and control is shutting off after a few seconds and drive motor sounds loud will need to order drive motor and control board.; ordrng 1 W11603811 (Control board) and 1 W10890624 (Drive motor), used 1 W11428524 (CAPACTIOR) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28HSKESS

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 09/12/2023

"Cc: not cooling properly in ff sectionFound temps in upper ff at 60 degrees and middle of fridge at 50 degrees. Found evap fan is not running. Manually tested fan. Needs ff evap fan; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Willowick, Ohio 44095

Jason N

Job Details: 09/12/2023

"Cc unit making an intermittent loud squeak noise.Customer stated unit has not made the noise today. Ran diagnostics functionality tests. Turned on fans, compressor and damper control. No abnormal noises heard. Observed unit for several minutes in normal cooling mode. Unit is not making any unusual noises at this time. Unable to duplicate noise complaint."

We serviced a

AMANA RANGE

Model ARG7302LL

Near Wickliffe, Ohio 44092

Jason N

Job Details: 09/12/2023

"Cc unit oven temperature not stableCustomer stated he has to set thermostat to 500 degrees to get unit oven to heat enough to bake or temperatures will drop too quick. Checked oven temp probe resistance, checked good at 1084ohms. Ran bake test to 350 degrees, oven preheated properly. Unit will need control(thermostat) replaced. Part (31864501) is discontinued. Unable to repair. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, Ohio 44110

Jason N

Job Details: 09/12/2023

"Cc unit not starting/no water coming inStarted unit, found no issues with unit. Found customer does not know how unit operates. Advised customer on how to start a cycle. Unit is working as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AD3

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 09/12/2023

CC that the unit will say open close door. Asked Cust when this happens walks away and then comes back to start the microwave. Advised Cust this is a safety issue. Have to start the unit as soon as you put something in the microwave. Can not walk away and come back to the microwave to start if. Working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW8000AG0

Near Solon, Ohio 44139

Corina H

Job Details: 09/12/2023

Replaced the switch and housing. Ran a co test. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 09/12/2023

"CC that all of the lights are not working. Confirmed. None of the lights are working. Checked the door switches, good. Turned the power off for 30 seconds Will need the lights, control board and cover. The cover is out of stock office to reschedule ; ordrng 4 W11632139 (Led light)s and 1 W10600696 (Cover) and 1 W11368839 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Strongsville, Ohio 44149

Manny

Job Details: 09/12/2023

"Cc unit gives code, verify and found code 8-4 for overflow switch, verify and found oil and a piece of glass under the switch looks like oil spill and made it to the drip pan, removed and cleaned oil, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Parma, Ohio 44134

Manny

Job Details: 09/12/2023

"Installed shelves send by wpl, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, Ohio 44111

Manny

Job Details: 09/12/2023

"Cc unit not draining, verified and debris clogging up the drain port on tub, cleaned and u it drains properly, ran test cycle and opt test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TF5

Near Lakewood, Ohio 44107

Manny

Job Details: 09/12/2023

"Cc u it leaks and not dispense ice, verify and sheet of ice at the bottom of FZ preventing door from sealing properly, verify and drain is clogged up and frozen, unit needs drain tube; ordrng 1 241830905 (tube-drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NB9B

Near Painesville, Ohio 44077

Dan

Job Details: 09/12/2023

"Customer complaint that water backs up into dishwasher from garbage disposal, tub filled with water, unit is not draining, found knock out plug still in garbage disposal, removed, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, Ohio 44060

Dan

Job Details: 09/12/2023

"Installed new control, op test good"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF79R20DW07

Near North Olmsted, Ohio 44070

Marie V

Job Details: 09/12/2023

"Cc that the temp on unit when tup to 40*, when arrived unit was at 20*, took evaporator cover off, full frost pattern, ordering control and thermistor .; ordrng 1 W11648349 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Amherst, Ohio 44001

Angel

Job Details: 09/12/2023

"Cc that ui works when it wants too sometimes it wont want to turn on with the power button and sometimes it does or it will just turn off mid cycle. Ran diagnostics and unit had and F9E1 long drain and a F5E2 lock failure most likely from it turning off by itself erased codes and ran a test cycle and passed perfectly fine. Explained to customer thst it eorked good as of now but will need control board and ui if issue continues to happen left her an estimate if she decides to fix.; ordrng 1 W10911040 (Ui) and 1 W11201284 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Amherst, Ohio 44001

David R

Job Details: 09/12/2023

"Took temps. FZ reading 15-20*, FF reading 35-40*. Looking at FZ evap, building up frost. Causing unit to not defrost properly. Will also need to order UI, not letting me go into diagnostics mode ; ordrng 1 W11518204 (UI)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Strongsville, Ohio 44136

Bill

Job Details: 09/12/2023

"changed main control, ran diagnostics auto test. Opt test good"

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Lorain, Ohio 44053

Angel

Job Details: 09/12/2023

"Cc that unit is not heating. Ran unit and unit is heating went outside to check vent and it was completely clogged up. Customer removed some of the lint he was able to get but theres still way more that needs to be cleaned out, opt test good."

We serviced a

GE RANGE

Model JBP23DR2WW

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/12/2023

"Replaced bake element, preheated to 350*. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model LGGF304KFP

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/12/2023

"Cc that the oven does not works properly. Confirmed, found weak ignitor. Replaced ignitor from T/S, preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Mentor, Ohio 44060

Dan

Job Details: 09/12/2023

"Installed new control, op test no good , now unit is advancing directly to done, capacitor and motor are good, unit needs new harness ; ordrng 1 W11590868 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Willoughby, Ohio 44094

Dan

Job Details: 09/12/2023

"Customer complaint that ice maker is not working, found ice maker turned off, turned ice maker on, ice maker cycled and ejected ice, ice maker filled, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/12/2023

"Cc that the unit was not latching and latch will just click, ran diag found error code on latch. Replaced latch, ran calibration. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near North Royalton, Ohio 44133

David R

Job Details: 09/12/2023

"Cc unit dryer not heating. Thermal fuse keeps popping. Replaced thermal fuse, thermostat fix, ignitor. No breaks in wires or burnt connections. Could be a break somewhere in middle of wires in harness but for now. Customer to monitor."

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536WB04

Near Bratenahl, Ohio 44108

Jason N

Job Details: 09/12/2023

Installed glasstop and infinite switch. Tested all burners for operation. All tested good. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Beachwood, Ohio 44122

Joe O

Job Details: 09/12/2023

"Cc: squealing noiseFound rollers and shaft worn. Needs dryer repair kit, and shaftCustomer does not want to repair at this time; ordrng 1 WPW10359270 (roller shaft,support), used 1 4392065 (DRYER REPAIR KIT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYW3

Near Cleveland Heights, Ohio 44106

Joe O

Job Details: 09/12/2023

Cc: leakingFound excessive suds in unit. Advised on detergent usage. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 09/12/2023

"Cc: not workingFound error codes f7e1(basket speed fault) f2e1(stuck key). Found unit is reading basket speed but control not reading speed properly. While checking the actuator, the unit locked itself, on basket speed test. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11116590 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS4

Near North Royalton, Ohio 44133

David R

Job Details: 09/12/2023

"Verified customer needs gasket. Ordering gasket. ; ordrng 1 W11177741 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 09/12/2023

"Cc of a squeaky noise that unit makes while spinning. Replaced belt and cam from T/S, cam had white dust in it. Tested unit i was able to hear the noise. Is coming from gearcase. Ordering parts. ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W11550891 (Agitator), used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5500BW0

Near Maple Heights, Ohio 44137

Corina H

Job Details: 09/12/2023

"CC that there is no water going into the washer. Ran diag water coming in. Found the basket is seized. Will not turn. Checked underneath no oil leaking. Will need a Gearcase and Washplate. ordrng 1 W11454372 (Gearcase) and 1 WPW10215115 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Bedford, Ohio 44146

Corina H

Job Details: 09/12/2023

"CC that there was frost and ice build up in the freezer and ice maker does not work Unit was unplugged he asked the office if he should clean and unplug the unit. They advised him to clean it and unplug. Had a picture of the frost. Door looks left opened from the frost. Ice maker is not cycling. Does not have power to l to n. Checked the fuse, open. Will need a new harness."

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 09/12/2023

CC that the unit is not heating. Confirmed. Checked the igniter turns on no flame. Replaced the coils still no flame. Found the gas line was turned off. Turned the gas line on. Started heating. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC200BW0

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 09/12/2023

CC that the unit will not turn on. Confirmed. Found the gfi outlet on the other side of the wall was tripped. Tripped the gfi on. Washer turned on and started working. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM11

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 09/12/2023

Replaced the fan. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055YEW00

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 09/12/2023

"Cc that unit was leaking from freezer section. Confirmed drain tube is clogged up causing issue, took apart freezer cleared out drain tube from i side and steamed out ice also went to back of unit and cleaned out drain tube reinstalled everything opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Chesterland, Ohio 44026

Dan

Job Details: 09/12/2023

"Installed new door, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Chardon, Ohio 44024

Dan

Job Details: 09/12/2023

"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 37 degrees, freezer section temperature at 0 degrees, temperatures are good, air damper is working, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Brecksville, Ohio 44141

David R

Job Details: 09/12/2023

Replaced panel. All options working. Functions good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/12/2023

Cc that unit is vibrating a lot and going off balance. Checked suspension and they were weak replaced them tested unit opt test good. Recommended customer to make sure they balance out there loads.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Berea, Ohio 44017

Marie V

Job Details: 09/12/2023

"Cc that unit makes a noise qhen it starts and then shuts off. Ran diag found error code F7E5 shifter failure, F2E1 ui stuck button . Ran auto test, unit does not spins or agitates. Tilted unit and found slider has been scratching with rotor and both are stripped. Also some oil from gearcase. Cust will not fix. ; ordrng 1 W10915701 (Rotor) and 1 W11393685 (Gearcase) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Rocky River, Ohio 44116

Manny

Job Details: 09/12/2023

"Cc unit dispense water slowly but without the filter water pressure is good, verified and filter has low flow, when removed the filter water comes out normally, advise customer to try another filter as sometimes this can be clogged up from factory if the filter doesnt fix the issue then the housing needs to be replaced. Opt test ok; ordrng 1 W11162041 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18NNXB0

Near Painesville, Ohio 44077

Dan

Job Details: 09/12/2023

"Installed new grid, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, Ohio 44120

Corina H

Job Details: 09/12/2023

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 1.66 oz r600 unit cooling, pressures good, replace the control and cover. op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Broadview Heights, Ohio 44147

David R

Job Details: 09/12/2023

Cc FZ door not sealing. Found screw on left glider was not screwed all the way in. Corrected and now gliders and door closing correctly. Good. Op Test Ok.

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/12/2023

"Cc that everything works good but when shes going to bake and use the timer unit will give her and F2E0 console disconnected. Tried to reset unit to see if it was just a glitch and needed to be reseted. Tested unit after resetting control by preheating it to 350* and using the timer like customer stated and worked as should. Told customer if issue continues they will need control replaced charged service call. ; ordrng 1 W11430942 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/12/2023

"Cc that the unit works sometimes a d sometimes it does not. That clothes are wet at the end of the cycle. Stared unit, it starts to heat up. Works ok. But if unit shuts of the motor or motor stops spinning is overheating itself. Will order motor and wheel. ; ordrng 1 W11549461 (Motor) and 1 697772 (Wheel)"

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Rocky River, Ohio 44116

Manny

Job Details: 09/12/2023

"Cc unit not starting, verified and unit displaying F01 code for control, unplugged unit and plugged back in after like 30 seconds and teied starting a cycle and F01 came back on, unit needs main control, no continuity on belt switch. Customer will not proceed with the repair ; ordrng 1 WPW10110641 (cntrl-elec) and 1 279782 (Belt switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Painesville, Ohio 44077

Dan

Job Details: 09/12/2023

"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element , customer does not want repair ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXVT01

Near Painesville, Ohio 44077

Dan

Job Details: 09/12/2023

"Installed new thermostat , op test good"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Rocky River, Ohio 44116

Manny

Job Details: 09/12/2023

"Cc unit turning off half way through, verified and found thermostat damaged, unit needs thermostat, and possible the harness, customer is going to contact wpl and ask them if they can cover the repair.; ordrng 1 W10668273 (thrmst-fix) and 1 W11383533 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Olmsted, Ohio 44070

Angel

Job Details: 09/12/2023

Cc that they have H20 on the display and wont turn off. Explained to customer that its indicating to replace filter and I also showed them how to reset it once they replace filter.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Elyria, Ohio 44035

Marie V

Job Details: 09/12/2023

"Cc that unit is not cooling. When arrived unit was off , But found frost on evaporator , from when unit does not defrost all the way. Will order defrost circuit parts. Verify heater has 120ohms, in range, ; ordrng 1 W11518204 (Ui) and 1 WPW10384183 (Thermistor) and 1 W11321510 (Control)"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLG3911QW1

Near Strongsville, Ohio 44136

Bill

Job Details: 09/12/2023

"Cc unit not responding, confirmed cc. Held the started button for a few sec got the unit to kinda respond, ordered new control board and motor control board. Office to follow up as the main control is out of stock.; ordrng 1 808653801 (Motor control) and 1 5304511966 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Columbia Station, Ohio 44028

Bill

Job Details: 09/12/2023

"Replaced control, ran diag auto test. Opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Mogadore, Ohio 44260

Brian M

Job Details: 09/12/2023

"Cc unit was not pumping out water but running. Plugged unit in found unit it flood mode and just pumping Reset control by holding start button for 10 seconds Ran diagnostics no error ran auto test no issues, ran calibration. Customer had a basket of clothes, added clothes, found customer to be using 2 mega tide pods. Advised customer that the pressure sensor could have picked up suds instead of water. Advised on soap usage."

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCE77US0HS01

Near Strongsville, Ohio 44136

Bill

Job Details: 09/12/2023

"Cc unit not working, confirmed cc. Power to unit is present, ordered high level thermostat. Follow up set for 9/15.; ordrng 1 W10464566 (High limit switch)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/12/2023

Cc rack not pulling out Found track clip pushed out wards and snagged gasket Put clip into place OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near North Royalton, Ohio 44133

Bill

Job Details: 09/12/2023

"Changed Ui and control board, opt test good. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near East Cleveland, Ohio 44112

Jason N

Job Details: 09/12/2023

"Cc unit lid not lockingPlugged in unit, found lid lock continually trying to lock but not engaging. Replaced lid latch using customer supplied pre Id part. Ran test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 09/12/2023

"Cc: grinding noiseFound gear case leaking oil onto cam gear, cam slipping. Needs cam and gear case; ordrng 1 W11454372 (Gear case) and 1 W10721967 (drive pulley)"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Chardon, Ohio 44024

Brian M

Job Details: 09/12/2023

Cc of squeaking then it stopped Ran unit no abnormal noisesTook bottom cover off and inspected Removed belt and spun idler pulley no issues present at this time

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near North Royalton, Ohio 44133

Bill

Job Details: 09/12/2023

"Cut out old agitator, changed hub and replaced new agitator. Opt test good."

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X18DW00

Near University Heights, Ohio 44118

Joe O

Job Details: 09/12/2023

"Cc: not freezingFound temps at 24 degrees. Found evap completely frosted over. Found thermistor in range. Element checked good. Needs control; ordrng 1 W11382529 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500EWH01

Near Beachwood, Ohio 44122

Joe O

Job Details: 09/12/2023

Installed control. Tested. Op test ok

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Brecksville, Ohio 44141

Bill

Job Details: 09/12/2023

"Cc unit not turning on, confirmed cc. Main knob was broken would not turn the timer. Ordered knob, customer stated they would install knob when it arrived.; ordrng 1 W11675852 (Knob)"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Strongsville, Ohio 44136

David R

Job Details: 09/12/2023

"Cc unit stopping mid cycle. Sent video to me. Contact whirlpool. Techline went over that it sounds like the door is something opening up or door switch malfunctioning causing it to stop mid cycle and not turn on. Order door switch, door hinges and harness; ordrng 1 W11551763 (Door switch) and 2 W11551301 (Hinge)s and 1 W11556656 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model MVWB850YW1

Near Cleveland, Ohio 44102

Jason N

Job Details: 09/12/2023

"Cc unit displays UL frequently and goes offbalance.Ran test cycle, unit functions passed, but can here scrapping noise under unit from rotor. Ran spin test, loud bearing noise, tub bearings are worn and will need replaced. ; ordrng 1 W10435302 (Bearing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Chardon, Ohio 44024

Brian M

Job Details: 09/12/2023

Cc Handles not on Put handles on

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, Ohio 44120

Jason N

Job Details: 09/12/2023

"Cc unit no agitation, just spinsRan diagnostics, found code f7e1 for tachometer missing or wrong signal. Ran test cycle, unit did not shift into agitation. Also noticed some drive belt slippage when running in spin mode. Checked under unit. Found shifter non operational. Replaced shift actuator using customer supplied pre Id part. Replaced drive belt using truck stock. Ran test cycle, all functions passed. Op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Avon, Ohio 44011

Angel

Job Details: 09/12/2023

Cc that small plastic piece on door broke and seal is ripping. Replaced seal and explained to customer the piece that broke on door is considered as cosmetics warranty will not cover the whole door would need to get replaced and the plastic piece is not a functional issue.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Chardon, Ohio 44024

Brian M

Job Details: 09/12/2023

"Cc knobs not aligned Tweaked the knobs, for the burners Opts"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Chardon, Ohio 44024

Brian M

Job Details: 09/12/2023

Cc ice bin not coming out Removed bin and cycled icemaker Icemaker and bin are functioning

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Orwell, Ohio 44076

Brian M

Job Details: 09/12/2023

Cc unit not spinning out cloths Found speed sensor not picking up basket Replaced actuator still unit not seeing basket Will need control ; ordrng 1 W11608056 (Control)

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Beachwood, Ohio 44122

Joe O

Job Details: 09/12/2023

Cc: screeching noise intermittentlyFound belt stretched. Replaced belt. Tested. Op test ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, Ohio 44128

Jason N

Job Details: 09/12/2023

"Cc unit not heating Ran timed dry test, verified no heat. Checked power into unit from receptacle, good at 243v L to L. Checked all thermals, found hi limit thermostat open. Replaced using misc truck stock part. Reran dryer test, good heat and airflow at vent outlet. Op test good.; used 1 W10900067 (Cutoff-Tml) from stock"

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 09/12/2023

"Cc unit making loud noise during agitationChecked under unit, found belt shield saturated with oil. Gearcase is leaking oil. Unit will need gearcase and drive belt replaced. Customer declined repair, estimate only. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH01X27538 (Drive belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Cleveland, Ohio 44111

Manny

Job Details: 09/12/2023

"Cc unit wont advance in cycle, verified and found codes F7E5, F7E3, f7e4 and f7e1 all for drive components, verified and ran test cycle and water coming from the center of pulley, unit needs gearcase, motor, pulley, pump, shifter and cap as they are saturated with water; ordrng 1 W11449840 (Gear case) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11395618 (Cap) and 1 W11481722 (Shifter) and 1 W11399437 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651KES

Near Elyria, Ohio 44035

Marie V

Job Details: 09/12/2023

"Cc of unit not cooling. Confirmed, found compressor drawing 9.8amps. Unit will need new compressor.; ordrng 1 W10160407 (Compressor) and 1 W10613606 (Start device)"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Oberlin, Ohio 44074

David R

Job Details: 09/12/2023

Customer put new knob on but the little bracket piece inside is messed up due to the timer being scrapped up. Ordering new knob and timer ; ordrng 1 W11675852 (Knob) and 1 W11566736 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Avon, Ohio 44011

Angel

Job Details: 09/12/2023

"Cc that doors are mot aligned and freezer door not sealing properly. Verified seal and towards the top of the seal it needs to be steamed out for it to seal properly, steamed out seal and got it to seal properly, also leveled out doors opt test good."

We serviced a

GE DRYER

Model GFDR485EF1MC

Near Shaker Heights, Ohio 44120

Bill

Job Details: 09/12/2023

"Changed idlers and rollers, oiled and tested opt test good."

We serviced a

FRIGIDAIRE WALL OVEN

Model FGET2765PBC

Near Painesville, Ohio 44077

Dan

Job Details: 09/12/2023

Installed new control. Op test good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Kirtland, Ohio 44094

Corina H

Job Details: 09/11/2023

"CC that the ice maker is not making ice and not cooling. Checked the temp 0 fz and ff 40*. Checked the evaporator good frost pattern. Found the ice maker half on and off. Turned ice maker on cycled and filled. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Cleveland, Ohio 44105

Corina H

Job Details: 09/11/2023

"CC that the unit will not open. Confirmed. Found the drain pump humming. Broke the strike when opening the lid. Will need a new drain pump and strike.; ordrng 1 W11396717 (Drain pump) and 1 W11457841 (Strike), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Valley View, Ohio 44125

Bill

Job Details: 09/11/2023

"Cc keeps jumping to military time, could not confirm. Changed ui and ui panel. Explain to customer to monitor."

We serviced a

FRIGIDAIRE FREEZER

Model FFFH17F4QW0

Near Perry, Ohio 44081

Joe O

Job Details: 09/11/2023

"Cc: not cooling properly, frost build upFound evap completely frosted over. Manually entered defrost. Found unit not heating. Open heater circuit. Needs heater and bi metal assemblyParts shows limited stock. Office to reschedule ; ordrng 1 5304496284 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9620HC0

Near Painesville, Ohio 44077

Jason N

Job Details: 09/11/2023

"Cc unit will not start Customer stated unit will not start when she presses the start button. Ran diagnostics, no codes stored. Ran functionality test, unit advanced through and reported back as passed. Power cycled unit. Started normal load cycle. Unit started properly and heated. No issues found at this time. Op test good."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 09/11/2023

"Cc unit making clicking noise and not agitating, also unit filled with hot water when set for cold Ran diagnostics, found code f7e6 for motor fault. Ran test cycle, unit did not shift into agitation. Replaced shift actuator using customer supplied pre Id part. Found shifter having a hard time switching into agitation, shifter clicking while shifting. Found clutch not moving back and forth smoothly. Replaced clutch using truck stock part. Test test good, all functions passed, no abnormal noises. Op test good, ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Cleveland, Ohio 44120

Corina H

Job Details: 09/11/2023

"CC that there is moisture on the top of the ice maker. Confirmed. The seals could be have cold and warm air causing the moisture on the ice maker. Fan is running the heaters are working for the fill tube and the flap. Will need gaskets. Part is out of stock. ; ordrng 1 W10612143 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Euclid, Ohio 44117

Jason N

Job Details: 09/11/2023

"Cc unit not advancing cyclesRan diagnostics, found code f8e1 for long fill. Ran test cycle, water filling slowly. Replaced inlet valve using truck stock part. Started normal cycle, water pressure in still low on both cold and hot. Checked household pressure, reading 41 psi, on the low side but should be sufficient. Unit advanced to wash. Advised customer to monitor. ; used 1 W11210459 (VALVE) from stock"

We serviced a

FRIGIDAIRE WASHER

Model GLTF2940EE0

Near Cleveland, Ohio 44108

Jason N

Job Details: 09/11/2023

"Cc not spinning/drainingRan diagnostics, found code e23 for drain pump relay failure. Checked power to drain pump during spin and drain cycle, verified 0v to drain pump. Unit will need main control replaced. ; ordrng 1 137006000 (Control board)"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Willowick, Ohio 44095

Jason N

Job Details: 09/11/2023

"Cc unit vibrating, or enough water coming inRan cycle test, no issues found. Advised customer on cycle settings and wash options, and what to expect for water levels. Advised customer unit will have some vibration during spin cycle, if vibration is too aggressive, pause cycle and redistribute clothing load. Unit is working as designed, customer instruct."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2408NW0A

Near Willoughby, Ohio 44094

Jason N

Job Details: 09/11/2023

"Cc lower spray arm dislodged and melted to heaterConfirmed damage to lower spray arm and support parts. Lower spray arm, support and trap will need replaced. ; ordrng 1 5304517203 (Spray arm) and 1 5304518968 (Support) and 1 154252701 (Trap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, Ohio 44128

Corina H

Job Details: 09/11/2023

CC that there are dents in the ff door and there is a noise sometimes when closing the door. Confirmed. Heard the noise after closing the door there is a low noise then goes away. Called t/l Leon noise is normal. Will need a door.; ordrng 1 W11023687 (Door)

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