We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44135
Chad P.
Job Details: 05/18/2018
Found valve for front left burner jammed and bent. Also front door glass separated from frame. Needs valve, glass and support brackets. ; ordrng 1 W10814916 (VALVE) and 1 W10883496 (BRACKET. KIT. ) and 1 WPW10535777 (GLASS)
We serviced a
JGS8850CDB00 JENN-AIR
Model RANGE
Near Avon Lake, OH 44012
Brian B
Job Details: 05/18/2018
CC that oven turns off after 30-45 minutes. Heated oven to 350. Oven turned off after 50 minutes and display went back to time of day. Called tech line, Mark, 7722024398. He said problem is probably panel cancel key, but could also be bad control.
We serviced a
MVWB850WL1 Maytag
Model Washer
Near East Cleveland, OH 44112
Corey L.
Job Details: 05/18/2018
Customer complaint of a loud noise in spin, ran diagnostics found no codes, started auto test cycle mid speed spin and heard a rubber squeaking sound, removed tub and found a little adhesive between seal and drive shaft, cleaned excess adhesive, op test good; Job Cmpltd
We serviced a
LSQ9110PW2 Whirlpool
Model Washer
Near Warrensville Heights, OH 44122
Corina B
Job Details: 05/18/2018
Replaced the timer. The timers tabs are broken and it will not stay in place. Will need to order a new timer. Called SM to order part; ordrng 1 WP3955765 (timer),
We serviced a
WRF555SDFZ04 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Dan H
Job Details: 05/18/2018
Installed new control, op test no good, control still not sending power to valve, ordering control and user interface ; ordrng 1 W11043763 (cntrl-elec) and 1 W11157004 (user interface )
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Mentor, OH 44060
Jeff M
Job Details: 05/18/2018
The drain was plugged I clean the drain op tested good ; Job Cmpltd,
We serviced a
AFD2535DEW WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/18/2018
Found I.m. Over filling and jamming ice maker. Water checks good. Replaced filter for Cust. Installed new ice maker and cycled. Op test ok. 24 hrs to fill basket. ; used 1 4317943 (ICEMAKER)
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/18/2018
Found insert in door lot aligning with closer. Unable to adjust. Needs door replaced. ; ordrng 1 13107887SQ (dor-fip ss)
We serviced a
WRF989SDAE01 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Brian B
Job Details: 05/18/2018
CC of not cold enough and frost building up in freezer. Also leak in back of machine. Checked sealed system, both evaps are cooling properly. found side rails in freezer are sticking. Will need new rails. Also, found water tube cracked where it plugs into primary valve. Office to order parts. ; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W11209890 (WATER TUBE)
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Painesville, OH 44077
Jeff M
Job Details: 05/18/2018
The wheel was squeaking I added some silicone blaster spray unit tested good ;
We serviced a
WEG515S0FS0 Whirlpool
Model Range
Near Cleveland Heights, OH 44112
Corey L.
Job Details: 05/18/2018
Customer only received dsi board and control, installed dsi board, op test no good, power not getting to dsi now, replaced control, op test good;
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/18/2018
Replaced FF and FZ side door gaskets.; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/18/2018
Found insert in door lot aligning with closer. Unable to adjust. Needs door replaced
We serviced a
WDF730PAYB6 WHIRLPOOL
Model DISHWASHER
Near Bedford, OH 44146
Dan H
Job Details: 05/18/2018
Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump housing, removed, unit drains, op test good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFAA
Near Painesville Township, OH 44077
Jeff M
Job Details: 05/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Perry Township, OH 44081
Jeff M
Job Details: 05/18/2018
, Incorrect door kit was ordered they took the part that I ordered re-order for the correct part I had customer pay the difference; ordrng 1 8201756 (ice door kt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C schdld next appmnt for 5/24 THU 8-12,
We serviced a
MFI2570FEZ03 Whirlpool
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 05/18/2018
Replaced the valve. Optest ok.
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/18/2018
Cc that unit still filling with cold on normal. Ran service mode to get hot water primed and then ran normal wash set to hot. Unit filled with cold. Techline. Tj. This is normal. No stored faults in system and unit is drawing hot water in service mode means unit is working as designed. Unit will use heater to raise water temps
We serviced a
NTW4516FW AMANA
Model WASHER
Near Garfield Heights, OH 44125
Macaulay G.
Job Details: 05/18/2018
Found front left leg not level causing unit to be very out of balance. Corrected leg. Ran calibration and service test mode. Op test ok.
We serviced a
110.28002012 KENMORE
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/18/2018
Tested washer, found shaft had pulled away from transmission. Customer decided not to repair the washer at this time.
We serviced a
GI5SVAXVL01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 05/18/2018
Customer complaint that unit is not cooling or doing anything, Fresh food section and freezer section temperature at 65 degrees, fans and compressor are not running, reset control, still nothing running, unit needs new control board, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , customer does not want repair ;
We serviced a
KDTE334GPS0 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Macaulay G.
Job Details: 05/18/2018
Replaced scratched console. Ran test cycle. Machine would not drain. Found drain hose smashed behind machine. Sent pic. Also, tightened counter bracket screws.will need new drain hose. Brought back core.; ordrng 1 8269144A (drain hose)
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Euclid, OH 44132
Corey L.
Job Details: 05/18/2018
Customer complaint washer not working, f8e1 long drain, f8e3 overflow condition, f2e1 stuck key, cleared codes, in manual test mode found cold water off to unit, when cold water to the unit is on it trickles out, water valve failed, replaced with truck stock op test good
We serviced a
FGHB2866PF3 Frigidaire
Model Refrigerator
Near Chardon, OH 44024
Corina B
Job Details: 05/18/2018
CC that the ice maker is not working. Found the ice maker flex tray is broken and the water keeps running threw the valve. Will need a new ice maker and valve. Called SM to order parts. ; ordrng 1 242253002 (valve-water) and 1 243297606 (ice maker 11505),
We serviced a
MVWB835DW3 Maytag
Model Washer
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/18/2018
Replaced the water valve. Placed a water mat down, took pic. The control was in right box, wrong part number. Brought part back for return. Called SM to order control. ; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL )
We serviced a
AMANA REFRIGERATOR
Model ABR2233FES
Near Hambden Township, OH 44024
Robert A.
Job Details: 05/18/2018
Found evap frozen, put into forced defrost, ng, checked heater and bimetal, good, needs control and defrosted op test ok; used 1 WPW10503278 (MUST RETURN*152.20) from stock, Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Solon, OH 44139
Robert A.
Job Details: 05/18/2018
Installed key pad and ribbon cable, panel did not come with bezels for burner valves, needs bezels; ordrng 1 W10814133 (BEZEL 5), schdld next appmnt for 5/23 WED !,
Near Solon, OH 44139
Robert A.
Job Details: 05/18/2018
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHVOO
Near Kent, OH 44240
Robert A.
Job Details: 05/18/2018
Found line to tank cracked, repaired, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,; used 1 TJ80-55 (5/16-5/16 JOHN GUESS) from stock, Job Cmpltd,
We serviced a
KSGG700EWH0 KITCHENAID
Model RANGE
Near Highland Heights, OH 44143
Dan H
Job Details: 05/18/2018
Customer complaint that oven temperature is too low, oven temperature sensor is good, started bake for 350 degrees, temp after 20-25 minutes preheat time, temperature at 344 degrees, advised customer to allow 20-25 minutes for preheat time, unit is operating as designed ; Job Cmpltd
We serviced a
665.16032402 KENMORE
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/18/2018
Control board needs replaced. Customer does not want to repair
We serviced a
KUDS30FXSS8 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 05/18/2018
Technical Service Pointer #: W10756177B. Wheels are falling off of top rack and causing them to keep the top rack from pushing completely in, not allowing door to completely close. Replaced adjusters from truck stock.; used 1 W10712394 (ADJUSTER (SET OF 2))
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/18/2018
Replaced gearcase. Ran calibration and auto test and drain and spin. Op test ok. Machine is in a basement next to a floor drain. No need for water mat.; Job Cmpltd
We serviced a
JCD2289ATW JENN-AIR
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details: 05/17/2018
Customer complaint that unit is not cooling, found evaporator frozen solid, unit needs new adaptive defrost control board, new bi-metal, and new heater; ordrng 1 61005988 (adaptve def timer) and 1 WP61006199 (heater)
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Concord Township, OH 44077
Jeff M
Job Details: 05/17/2018
The element was making contact with the cabinet causing the heating element to be on constantly; used 1 279838 (ELEMENT)
We serviced a
ZEK938SF2SS GE
Model WALL OVEN
Near Lyndhurst, OH 44124
Dan H
Job Details: 05/17/2018
Customer complaint that oven is not working, found no buttons on user interface working, reset controls, buttons on user interface are working now, started bake for 350 degrees, unit heated, display showed f0(shorted off key) error code, all keys on user interface are working, unit needs new control, control is out of stock at all our distributors
We serviced a
GFSS6KKYCSS GE
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 05/17/2018
Drain for fresh food evaporator was frozen. Installed drain heater strap. Tested ok. Also, ordering pantry cover per AB.; ordrng 1 WR32X10784 (asm cover-slide pant), used 1 819043 (DEFROST HEAT PROBE)
We serviced a
EI28BS56IS5 ELECTROLUX
Model REFRIGERATOR
Near Bay Village, OH 44140
Chad P.
Job Details: 05/17/2018
Replaced water valve. Advised it will take time to start making ice and to fill basket. ; Job Cmpltd
We serviced a
KSSC42FMS00 Kitchenaid
Model Refrigerator
Near Bratenahl, OH 44108
Corey L.
Job Details: 05/17/2018
Installed new water inlet valve, turned water supply on with customer verification, op test good,
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Cleveland, OH 44139
Corina B
Job Details: 05/17/2018
Replaced the gearcase. Placed a water mat down took pic. Optest ok.
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44102
Corey L.
Job Details: 05/17/2018
Customer complaint washer not working, unit was unplugged, plugged in unit and drain pump started, unit drained some water left in basket, canceled cycle and started a normal cycle, unit filled and advanced to wash, canceled and started drain and spin, unit drained and spun, ran diagnostics found f0e2 over suds, advised customer to use only 1-2 tbsp of of he detergent, unit is operating as designed ; Job Cmpltd
We serviced a
CWE5800ACE MAYTAG
Model WALL OVEN
Near Painesville, OH 44077
Jeff M
Job Details: 05/17/2018
The unit is not holding temp the unit needs a new control and temp sensor ; ordrng 1 12001656 (sensor,ovn) and 1 74001404 (clock (wht))
We serviced a
SF367LEMW0 WHIRLPOOL
Model RANGE
Near Willowick, OH 44095
Jeff M
Job Details: 05/17/2018
The main regulator is leaking gas needs replaced ; ordrng 1 WPW10293048 (MAIN GAS VALVE )
We serviced a
KGRS505XSS01 JENN-AIR
Model COOK TOP
Near Pepper Pike, OH 44124
Dan H
Job Details: 05/17/2018
ustomer complaint that right rear burner knob is not working, confirmed, burner valve is seized, unit needs new burner valve; ordrng 1 WPW10206287 (valve-brnr)
We serviced a
MVWB765FW2 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 05/17/2018
Unit had error code F0E3 for overload. Ran through all cycles ok. No abnormal noise. Ran calibration. All tested ok. ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 05/17/2018
Unit tested ok. Dispensing ok. Error F5E4 for lid not opened between cycles. All tested ok. Customer may have had hot water turned off of reversed.; Job Cmplt
We serviced a
MEW7530AB01 MAYTAG
Model WALL OVEN
Near Seven Hills, OH 44131
Chad P.
Job Details: 05/17/2018
Found thermal open. Replaced and ran bake. Op test ok. ; used 1 WPW10545255 (FUSE-THRML)
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 05/17/2018
Stored F1 E3 fault. Cleared fault and cleaned out drain catch. Advised customer to reduce soap usage. Op test ok.; Job Cmpltd,
We serviced a
WFG540H0AE0 WHIRLPOOL
Model RANGE
Near Rocky River, OH 44116
Brian B
Job Details: 05/17/2018
CC that right front burner flame is not as high as it used to be. Checked burner. Flame too low. Found burner orifice clogged up.. used wire gauge tool to clean out orifice. Tested burner. Flame is still not as high as LF burner but is better. We would have to replace valve to get a higher flame. Advised customer.; Job Cmpltd
We serviced a
GMC305PRB01 WHIRLPOOL
Model WALL OVEN
Near Westlake, OH 44145
Brian B
Job Details: 05/17/2018
Found door latch in locked position but door open and light on. Ohmed out lock motor, correct. Called whirl TL, 7722016175. Ohmed out latch switch, open. Should be closed when latch is in locked position. Will need new door latch. .; ordrng 1 WP9760889 (LATCH)
Near Painesville, OH 44077
Gabriel P
Job Details: 05/17/2018
DU810DWGU2 Cc that unit does not work, timer does not rotate Found water in tub , manually advanced timer unit would not drain Water entering tub and motor sounds strongTimer does not advance on its own Needs timer ; ordrng 1 WP8535366 (timer),
We serviced a
WMH32519FS0 Whirlpool
Model Microwave
Near Westlake, OH 44145
Corey L.
Job Details: 05/17/2018
Customer complaint microwave not heating, confirmed unit is not heating and there is a weird odor, a cross between new plastic smell and an electric smell, transformer failed, may need other issue related components; ordrng 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron)
We serviced a
MHW3505FW0 Maytag
Model Washer
Near Burton, OH 44021
Robert A.
Job Details: 05/17/2018
nstalled ui, ran diognostic cycle, op test ok;
We serviced a
MEDB835DW4 Maytag
Model Dryer
Near Mentor, OH 44060
Brian M
Job Details: 05/17/2018
Cc that unit will not power onFound proper voltage to terminal block Found power going to control board but no power going out from control Needs ACU ; ordrng 1 W11133021 (CONTROL BOARD )
We serviced a
MEDX6STBW1 Whirlpool
Model Dryer
Near Maple Heights, OH 44137
Corina B
Job Details: 05/17/2018
CC that the unit does not start. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the switch was twisted instead of pushed. Reinstalled switch. Optest ok
We serviced a
NTW4516FW1 Amana
Model Washer
Near Maple Heights, OH 44137
Corina B
Job Details: 05/17/2018
CC that the unit is leaking. Found the dispenser is leaking with water. Replaced the dispenser from t/s. Placed water mat down took pic. Optest ok. ; used 1 W11210459 (VALVE)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Solon, OH 44139
Robert A.
Job Details: 05/17/2018
Found control recieving power, not responding, disconnected all loads, ng, replaced control, ran recal cycle, op test okUnit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.;
We serviced a
WOC54EC7AS04 WHIRLPOOL
Model WALL OVEN
Near Lorain, OH 44053
Macaulay G.
Job Details: 05/17/2018
Tested unit. No fault codes. Preheated unit. All tested ok. Customer explained that they think the unit is about 20 degrees less than set temperatures. Explained to customer that the unit needs an additional 15 minutes to completely preheat. All components tested ok. ; Job Cmpltd
We serviced a
KFCS22EVMS5 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 05/17/2018
Customer complaint of loud thumping sound, noise is coming from air damper, ordering new air damper ; ordrng 1 WPW10594329 (control)
We serviced a
ABB1921BRW00 Amana
Model Refrigerator
Near Hambden Township, OH 44024
Brian M
Job Details: 05/17/2018
Cc that fridge is not cold but freezer is fine Ff 58 Fr 8Found frost build up in the freezer Found 3 amps on forced defrost Defrosted freezer normal frost pattern shown Needs control board replaced ; ordrng 1 WPW10503278 (refer elect cont brd),
We serviced a
A710 Maytag
Model Washer
Near Rocky River, OH 44116
Macaulay G.
Job Details: 05/17/2018
Installed new timer, op test good;
We serviced a
KRBR109ESS00 Kitchenaid
Model Refrigerator
Near Rocky River, OH 44116
Corey L.
Job Details: 05/17/2018
Customer complaint of frost in freezer, frost has went away since the call was made, ff temp 40, frz 0, found seal at bottom right corner not meeting frame, put petroleum jelly around seal to train;
We serviced a
WRF989SDAM00 Whirlpool
Model Refrigerator
Near Seven Hills, OH 44131
Corina B
Job Details: 05/17/2018
CC that the unit is not cooling. Ff 43 and fz 9. Control is at ff 37 and fz 0. Ff evap has a good frost pattern. Fz evap had ice at the top of the RT hand corner. Checked the compressor, filter and the lines, no sign of dye. a leak inside the cabinet, non repairable. used 1 TJ90BPV31 (BULLET PIERCING VALVE
We serviced a
KSGG700ESS0 Kitchenaid
Model Range
Near Solon, OH 44139
Robert A.
Job Details: 05/17/2018
Installed key pad and ribbon cable, panel did not come with bezels for burner valves, needs bezels; ordrng 1 W10814133 (BEZEL 5),
We serviced a
MHW5100DC0 Maytag
Model Washer
Near Reminderville, OH 44202
Robert A.
Job Details: 05/17/2018
Installed drain pump, ran test cycle, op test ok;
We serviced a
M1TXEMMWW00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44121
Jeff M
Job Details: 05/17/2018
The evap fan stoped spinning installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP)
We serviced a
CGR3600AS3 FRIGIDAIRE
Model DRYER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 05/17/2018
Customer complaint that unit is not starting, found motor not starting, unit needs new motor and blower wheel ; ordrng 1 131560100 (motor) and 1 131775600 (blwr housing w/wheel)
We serviced a
WED7500GC0 WHIRLPOOL
Model DRYER
Near Elyria, OH 44074
Macaulay G.
Job Details: 05/17/2018
Customer described that dryer is not drying clothes throughout cycle. Vent is clear and air flow is ok. Watched dryer with wet clothes. After first heating cycle, dryer did not heat again. Found F3 E1 code thermistor opened/shorted. Also has error for missing L2 but L2 is present. Office to order cutoff, thermistor and control board.; ordrng 1 279973 (cutoff-tml) and 1 W11124284 (cntrl-elec) and 1 WP8577274 (thermistor)
We serviced a
WRS325SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/17/2018
Adjusted temps in controls. Advised customer of settings. Manual says 1 in the coldest and 5 is the warmest. This is backwards. Advised Cust that manual is wrong. Advised to allow a couple days for cooling to stabilize. ; Job Cmpltd
We serviced a
MEDB835DW4 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/17/2018
Found house breaker tripped. Customer said that sparks came out of dryer receptacle. Removed cover, found receptacle burned and shorted. Will need electrician to repair receptacle and wiring. Dryer checks ok.; Job Cmpltd
We serviced a
CAE2795FQ0 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 05/17/2018
Customer complaint washer does nothing, confirmed unit will not start, ran diagnostics found f5e1 lid switch fault, performed lid lock test, lid lock passed, units control is failing; ordrng 1 W11188527 (CNTRL),
We serviced a
WFG525S0HZ0 WHIRLPOOL
Model RANGE
Near Columbia Station, OH 44028
Macaulay G.
Job Details: 05/17/2018
Called tech line. They said that noise is normal due to a thinner metal being used because they have a porcelain coating that is flexible now. ; Job Cmpltd,
We serviced a
MVWC300BW0 MAYTAG
Model WASHER
Near Solon, OH 44139
Dan H
Job Details: 05/17/2018
Customer complaint that unit is not starting all the time, ran diagnostics no error codes found, started normal wash cycle. Unit started and began filling, cancelled and repeated several times with same results, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd
We serviced a
GLEH1642FS4 Frigidaire
Model Washer
Near Thompson, OH 44086
Brian M
Job Details: 05/17/2018
Installed timer OP TEST No good Found power going to door lock but lock not initiating Needs door lock ; ordrng 1 131763256,
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/17/2018
Explained how to properly use oven and how preheat works. Advised to wait an additional 15 after preheat.; Job Cmpltd
We serviced a
KEBS209BSS00 KITCHENAID
Model WALL OVEN
Near Solon, OH 44139
Dan H
Job Details: 05/17/2018
Customer complaint of sparking in oven, found burn marks on back of oven cabinet, nothing burned behind panel on oven, found junction box and wiring burned, advised customer that they need an electrician to repair junction ox wiring, unit is operating as designed ; Job Cmpltd
We serviced a
GFSS6KKYCSS GE
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 05/17/2018
nstalled new water tank kit with heater, op test good
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/17/2018
Found I.m. Making very small cubes. Supply line and pressure checks good. Removed filter and out on bypass. Little to no change. Needs filter housing replaced. ; ordrng 1 W10753488 (reservoir)
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44109
Corina B
Job Details: 05/17/2018
CC that the unit does not go threw the cycle. Ran diag . F8E1 – NO FILL, LONG FILL, checked the hot/cold valves, good. Ran a drain pump, drained. Ran a rinse and spin, cycled correctly. Advised cust 1-2 tablespoons of he detergent. 6-8 bath towels equals a full load. Optest ok.
We serviced a
KUDL03FVSS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/17/2018
Machine would not start and clean led flashing 7 times. Per tech sheet, this is a water heating issue. Ohmed out heater circuit from control, 14 ohms, correct. Found burning on control, p9 connector, will need new control. Also. Studs broken on panel. Will also need new panel. Office to order parts. Cust needs early appt if possible.; ordrng 1 WPW10084134 (CONSOLE) and 1 WPW10084142 (CONTROL)
We serviced a
MDB4949SDZ0 Maytag
Model Dishwasher
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/17/2018
, Found float stuck, reset, ran unit, op test ok; Job Cmpltd
We serviced a
MVWC415EW0 MAYTAG
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 05/17/2018
I ran a drain n spin unit op tested good not able to find a issue ; Job Cmpltd
We serviced a
KUWS24RSBS01 KITCHENAID
Model WINE COOLER
Near Bainbridge Township, OH 44023
Dan H
Job Details: 05/17/2018
Customer complaint that unit is not cooling, temperature at 68 degrees, evaporator fan is not running, spun evaporator fan by hand, evaporator fan started, evaporator fan is recieving 120vac, condenser fan and compressor are running, partial frost pattern on evaporator, tapped the system, found in a 10” vacuum, added half charge, frost pattern improved, unit needs new evaporator and evaporator fan motor, unable to find evaporator part number, found evaporator is not a serviceable part on similar model number unit, unit cannot be repaired; ordrng 1 W10315091 (motor-evap), 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
MVWB980BG0 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 05/17/2018
Tested washer, found leak by top left of tub. Tub off center, office to order suspension kit.; ordrng 1 W10440786 (suspension)
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/17/2018
Replaced dispenser in dishwasher.; Job Cmpltd
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/17/2018
Explained how to properly use oven and how preheat works. Advised to wait an additional 15 after preheat.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/17/2018
Replaced shifter and control board. Recalibrated, ran through service mode. Op test ok.; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Independence, OH 44131
Chad P.
Job Details: 05/17/2018
Replaced stops on top rack. Ran normal wash. Op test ok.; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Warrensville Heights, OH 44128
Chad P.
Job Details: 05/17/2018
Installed lid lock. Ran calibration and service test mode. Op test okay. ; Job Cmpltd
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 05/17/2018
I checked for codes had no codes I ran a test cycle unit tested good
We serviced a
MHW5100DC0 MAYTAG
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 05/17/2018
The unit has a pressure sensor error code again the unit needs a new sensor. EST only cust is calling wp to see if she can get it covered ; ordrng 1 WPW10448876 (SENSOR )
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/17/2018
Th units front 2 BURNERS r not lighting. The unit needs the front 2 burner head. on the look up the head sizes are different the the unit please order 2of each ; ordrng 2 WPW10515454 (BURNER HEAD )s and 2 WPW10515455 (BURNER HEAD )
We serviced a
MDB4949SDZ0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Brian B
Job Details: 05/17/2018
CC of squeaking noises,ran diagnostics,no error codes,and no squeak ,DW runs good,opt test ok ; Job Cmpltd
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 05/17/2018
CC of errors r code f3e1. Ran diag, verified code. Ran co test cycle. Completed. Replaced listed parts. Ran test cycle again. Op test ok.; Job Cmpltd
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/17/2018
Found a blanket stuck under adj, removed, adj deformed, needs adj; ordrng 1 W11161960 (ADJ)
We serviced a
MEDC200XW3 Maytag
Model Dryer
Near Ravenna, OH 44266
Robert A.
Job Details: 05/17/2018
Ran unit, good heat, good air flow through unit, unit working correct, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.
We serviced a
KDFE104DWH0 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44108
Corey L.
Job Details: 05/17/2018
Customer complaint dishwasher not washing, ran diagnostics found f8e2 drain motor electrical problem, started normal wash cycle, unit filled and washed, passed four cup test, unit drained, started express wash, unit filled and washed, dispenser opened, unit drained, unable to duplicate problem, unit is operating as designed
We serviced a
KDRP407HSS4 Kitchenaid
Model Range
Near Cleveland, OH 44102
Corina B
Job Details: 05/17/2018
CC that there is a buzzing noise when it’s running and 15 minutes after the oven is turned off. Turned oven on, blower was buzzing. Checked the blower 20 ohms. Will need a new blower. ordrng 1 4452811 (BLOWER)
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Dorset, OH 44032
Brian M
Job Details: 05/17/2018
Installed water valve OP TEST OK ;
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Eastlake, OH 44095
Corey L.
Job Details: 05/17/2018
Customer complaint washer shakes in spin, ran diagnostics no codes found, explained how the new washers differ from the older styles, suspension is good, started service mode high spin, tweaked the feet, unit is operating as designed ; Job Cmpltd,