Service History 54 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ08

Near Sheffield Lake, OH 44054

Angel

Job Details: 12/13/2022

"Cc that unit is working fine in the freezer but not the ff section. Took temps and ff section is at 70* and freezer at 3* found that the fan was not working took apart unit to verify and fan was receiving 120vac but not running will need fan replaced ordering fan.; ordrng 1 WPW10128551 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4ES02

Near Euclid, OH 44123

Jason N

Job Details: 12/12/2022

Installed hi limit thermostat and main thermal fuse. Ran bake test on upper and lower ovens. Good heat on both. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY01

Near Independence, OH 44131

Manny

Job Details: 12/12/2022

"Cc unit not cooling, verified"

We serviced a

AMANA RANGE

Model ACR4303MEW0

Near Kirtland, OH 44094

Joe O

Job Details: 12/12/2022

"Cc: oven not workingFound error code f9(miswired house). Tested voltage at terminal block. Found unit is receiving proper power. Tested voltage at control. Unit receiving proper power. Entered diagnostics, cleared code. Code returned. Needs controlLandlord did not answer. Built estimate for control.; ordrng 1 WPW10557734 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG STACK W/D

Model DVE45T6000W/A3

Near Highland Heights, OH 44143

Dan H

Job Details: 12/12/2022

"Installed new element, op test good"

We serviced a

AMANA REFRIGERATOR

Model ABB1924DEQ

Near Seven Hills, OH 44131

Manny

Job Details: 12/12/2022

"Replaced rails and steam evap, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Chesterland, OH 44026

Joe O

Job Details: 12/12/2022

"Cc: not coolingFo7bd temps in freezer at 23 degrees, ff at 57 degrees. Found evap completely frosted over. Found unit has incorrect control per service pointer W11642483. Ohmed out defrost heater from control. Heater checks in spec. Spoke with bj. He stated to replace evap harness. Needs control and evap harness. Control shows limited stock. Office to reschedule; ordrng 1 W11546609 (Control) and 1 W11546681 (Evap harness)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Pierpont, OH 44082

Dan H

Job Details: 12/12/2022

"Installed new adjusters, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Strongsville, OH 44136

David R

Job Details: 12/12/2022

"Cc unit not starting. Watched customer start unit. Customer did not do two step start process. Went over with him either turn knob to cycle then press start or press start twice. Ran diagnostics, good. Op Test Ok."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near East Cleveland, OH 44112

Marie V

Job Details: 12/12/2022

"Took POP asked in office if good. Yes. Cc that unit is not washing. Confirmed. Theres water at the bottom removed all water out. Hoses are good. Found shorted drain pump. Replaced from t/S. Tested unit, unit is washing. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Cleveland, OH 44106

Marie V

Job Details: 12/12/2022

"Ran entitlement shows 10/05/21 and additional year from Costco. Cc that the unit is not turning. Confirmed. I pushed on Baske and stared spinning. No heat as well. Verify terminal, found L1 in N and N in L1. Corrected issue. Now unit starts good, and heats up. Op test ok cust is on a meeting, could not take signature ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS02

Near Moreland Hills, OH 44022

Manny

Job Details: 12/12/2022

"Replaced LED modules, op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near University Heights, OH 44118

Angel

Job Details: 12/12/2022

Cc that unit was going to catch on fire. Verified and found that it was the bake element that shorted out and it sparked so they gots scared i removed unit from spot and disconnected it to verify wiring and main board everything looked good but when I replugged unit an F9 error code popped up indicating miswired from home or unit but the voltage and wiring were good unit will need main board and bake element replaced. Gave customer the estimate and stated they will try to call whirlpool to get it covered. Called safety to document issue and was on the phone for 27mins and i was still waiting nobody picked up and i hung up because i was already behind on schedule.; ordrng 1 W11122560 (Control board) and 1 W11182108 (Bake element)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Cleveland, OH 44144

Gabriel P

Job Details: 12/12/2022

"Replace glass door,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25IVSS00

Near Shaker Heights, OH 44122

Manny

Job Details: 12/12/2022

Replaced icemaker opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Chesterland, OH 44026

Joe O

Job Details: 12/12/2022

Cc: not drainingFound debris in drain pump. Removed debris. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near University Heights, OH 44118

Marie V

Job Details: 12/12/2022

Cc unit is not coming in. Confirmed . Only 35V going to terminal block. Advice cust to will need electrician. Op test ok

We serviced a

MAYTAG WASHER

Model MAH5500BWW

Near Shaker Heights, OH 44122

Marie V

Job Details: 12/12/2022

"Cc that the unit rocks and the needs to be inspected. Check hoses and things like that. Verify hoses , looked good, unit fills up in all temperatures with a good flow. Alto took panel off and verify underneath, motor and control and wires looks good, nothing looks like needs replacement. Ran a spin cycle and also filled up unit with water, is working as should. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Beachwood, OH 44122

Manny

Job Details: 12/12/2022

"Cc unit freezing on the top shelves, verified and customer has a lots of high humidity items close to diffuser, temperature in ff 38 and fz 5, temperatures are optimal, advise customer to keep high humidity items away from diffuser and set temperature 1 degree higher than the recommended temp, unit is working as designed"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Chesterland, OH 44026

Joe O

Job Details: 12/12/2022

"Cc: wet clothes at end of cycle, moaning noiseFound error codes f0e5(off balance) f7e6(motor fault). Found hub stripped. Could not remove washplate to check gear case spines. Needs wash plate and hubAdvised customer could need gear case as wellCustomer does not want to repair at this time; ordrng 1 W10846191 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Geneva, OH 44041

Dan H

Job Details: 12/12/2022

"Customer complaint that unit is not filling with water, ran diagnostics no error codes found, good flow through valves, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near North Royalton, OH 44133

Gabriel P

Job Details: 12/12/2022

See at pvr

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Broadview Heights, OH 44147

David R

Job Details: 12/12/2022

Cc noise. Screeching noise in spin. Ordering gearcase and slider. Also ordering updated tub ring. ; ordrng 1 W11094304 (Tub ring) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Austinburg, OH 44010

Dan H

Job Details: 12/12/2022

"Installed new freezer section led module, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Strongsville, OH 44149

David R

Job Details: 12/12/2022

"Cc unit leaking left side, takes about 20 mins. Back feet not touching floor. Leveled the front legs up more, took off gasket and put back on, took off wash arms to make sure there were seated correctly. Ran unit for about 30 mins, no leaks. Customer to monitor and test. Good. Op Test Ok."

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Willoughby, OH 44094

Jason N

Job Details: 12/12/2022

"Cc unit oven not lighting Ran bake and broil tests, no spark from either ignitor, gas valves are opening. Checked voltage to dsi board from main board when running oven. Good voltage at 121v. Checked power at outlet. Properly polarity and ground. Replaced dsi board using misc truck stock part. Reran bake and broil. Good spark and ignition. Op test good. ; used 1 W11162730 (DSI board) from stock"

We serviced a

GE DISHWASHER

Model GDT630PYM6FS

Near Willowick, OH 44095

Jason N

Job Details: 12/12/2022

"Cc unit not working Customer stated unit will not start a cycle, light blinks on door. Ran diagnostics test cycle, door switch feedback reading closed. Started normal cycle, unit filled with water and started washing. Canceled cycle and repeated several times. Unit started wash time. Unable to duplicate an issue with unit at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Willowick, OH 44095

Jason N

Job Details: 12/12/2022

"Cc unit not coolingCustomer stated the unit quit cooling for several days. The unit started working again a few days ago, everything is freezing again. Verified that the unit is working properly, good frost pattern on evaporator. Ice maker is working, product in ff section is cold. Unable to find any issue with unit at this time since unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Eastlake, OH 44095

Jason N

Job Details: 12/12/2022

"Cc unit offbalance, making a banging noise in rinse cycleRan diagnostics, found codes f0e9 for offbalance pause, f0e5 for offbalance load and f0e3 for overload. Cleared codes and ran auto test cycle. Rotor clicking noise during spin cycle. Found rotor loose, mount bolt is loose. Tightened rotor bolt. Operation test good."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Westlake, OH 44145

Marie V

Job Details: 12/12/2022

"Cc that the unit was shaking a lot. Ran diag found error code F0E7 load detected when using clean cycle, F0E5 off balance load. Ran manual high speed spin, pass, very little shaking. Explain cust that clothes could have been off balance when it happened to them last time. Unit is level and is working properly at this point . Op test ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Mentor, OH 44060

Jason N

Job Details: 12/12/2022

Cc unit freezer bulb needs replaced Replaced freezer bulb using customer supplied part. Illumination restored to unit.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Mayfield Heights, OH 44124

Manny

Job Details: 12/12/2022

"Replaced suspension, opt test ok"

We serviced a

GE STACK W/D

Model gud27gssm2ww

Near Strongsville, OH 44136

Angel

Job Details: 12/12/2022

"Cc that unit starts agitating than stops and shuts off and maintenance found a sock stuck in the motor pulley. Verified and found that when the sock got stuck it broke the speed sensor off causing the issue but we also found the gearcase is leaking oil as well. Spoke with maintenance and they decided they were going to replace the unit instead of fixing it chsrged service call maintenance was not around later on to sign. ; ordrng 1 WH12X27187 (Speed sensor) and 1 WH49X27322 (Gesrcase) and 1 WH49X27323 (Pulley kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID COOKTOP GAS

Model KGCD807XSS01

Near Strongsville, OH 44136

David R

Job Details: 12/12/2022

"Put spark module on and new right/left burner switches. Still sparks up every burner when plugged in, until you disconnect all left side switches then works normally. All wires are in right place correctly. Went through wires and found some on left side is burned. Could of shorted out when wires were not on right. Causing a short in wires. W10324017 harness for burners is NLA. Research for harness, if cant find either NLA or discontinued, notify customer. If found would replace WP74009336 x2. ; saved tckt"

We serviced a

GE STACK W/D

Model gud27gssm2ww

Near Strongsville, OH 44136

Gabriel P

Job Details: 12/12/2022

See at pvr

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Painesville, OH 44077

Joe O

Job Details: 12/12/2022

"Installed control, latch, and drain pump. Ran auto test. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austinburg, OH 44010

Dan H

Job Details: 12/12/2022

"Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) error code, found optical sensor not reading basket speed, Unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, OH 44143

Manny

Job Details: 12/12/2022

"Replaced FZ door, opt test ok"

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Lorain, OH 44052

Marie V

Job Details: 12/12/2022

Cc of unit squeaking confirmed. Npunit needed roller and pulley. Replaced from T/S. Tested unit. Pass. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

FRIGIDAIRE STACK W/D

Model fflg3900uw0

Near Strongsville, OH 44136

Gabriel P

Job Details: 12/12/2022

See at pvr ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW2

Near Jefferson, OH 44047

Jason N

Job Details: 12/12/2022

Could not install gearcase. Washplate seized to shaft. Quoted customer washplate cost. ; ordrng 1 W10775188 (Washplate)

We serviced a

KITCHENAID RANGE

Model KFEG500ESS2

Near Lakewood, OH 44107

Marie V

Job Details: 12/12/2022

"Cc oven takes too long to heat. confirmed. Found element open. Verify power going to it 241V. Cust will install part. Do not make another appointment unless cust wants us to install.; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4501XQ0

Near Madison, OH 44057

Dan H

Job Details: 12/12/2022

"Customer complaint that unit keeps spinning and shakes, found suspension worn, unit needs new suspension rods ; ordrng 1 W10780048 (Suspension), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Oberlin, OH 44074

Gabriel P

Job Details: 12/12/2022

"Replace harness,opt test ok"

We serviced a

JENN-AIR RANGE

Model JGRP748HL00

Near Strongsville, OH 44136

Manny

Job Details: 12/12/2022

"Replaced oven sensor, opt test ok; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB04

Near Lorain, OH 44052

Angel

Job Details: 12/12/2022

Steamed out evaporator replaced ui and main control board let customer know to wait 24hrs for proper cooling opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Painesville, OH 44077

Dan H

Job Details: 12/12/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 0 degrees, Evaporator fan is not running, installed new control, evaporator fan started, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Mentor, OH 44060

Joe O

Job Details: 12/12/2022

Installed knob and valve. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mentor, OH 44060

Dan H

Job Details: 12/12/2022

"Customer complaint that unit is not starting, confirmed, found no buttons on user interface working, unable to run diagnostics, found basket full of water, unit new new control, user interface and drain pump ; ordrng 1 W11419171 (Cntrl) and 1 W11478526 (User interface) and 1 W11396717 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFW1

Near Elyria, OH 44035

David R

Job Details: 12/12/2022

"Replaced latch. Ram diagnostics, good. All components working. Found old latch was broken apart. Unit not draining. Found drain hose check valve from drain pump ripped apart. Ordering drain hose. ; ordrng 1 WPW10562025 (Drain hose internal)"

We serviced a

WHIRLPOOL DRYER

Model LGB6000KQ1

Near Lakewood, OH 44107

Marie V

Job Details: 12/12/2022

"When replacing motor , found wheel stuck, told cust. Replaced from T/S. Replaced wheel , motor and latch. Tested unit, is heating up. Op test ok; ordrng 1 WP694089 (Wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW03

Near Willoughby, OH 44094

Joe O

Job Details: 12/12/2022

Customer is going to reach out to whirlpool to try to get labor covered. Customer was unaware they had to pay labor. Customer to contact after speaking with whirlpool.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Seven Hills, OH 44131

Manny

Job Details: 12/12/2022

"Cc unit not cooling just humming, verified and compressor is seized up,unit needs compressor. Unit under warranty for parts and labor on cfc parts; ordrng 1 W10507884 (compressor) and 2 WPW10143759 (dryer)s"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Seven Hills, OH 44131

Manny

Job Details: 12/12/2022

"Cc unit spin all night, ran diagnostics and F6E1 for control issues, replaced control, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Eastlake, OH 44095

Joe O

Job Details: 12/12/2022

Cc: vibration in spinRan auto test. During drain customer stated the vibration noise was present. Found vibration coming from rear panel. Adjusted rear panel. Tested. Op test ok

We serviced a

GE DRYER

Model DRSR495GG4WW

Near Kirtland, OH 44094

Joe O

Job Details: 12/12/2022

"Cc: unit heats for a while then stopsFound gas coils not opening after they get warm. Needs gas coils; ordrng 1 WE4X692 (dual coil) and 1 WE4X693 (main coil), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Willoughby, OH 44094

Dan H

Job Details: 12/12/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 73 degrees, nitrogen tested unit, found leak at 3 way valve, unit needs new 3 way valve; ordrng 1 W11575003 (Valve) and 2 W11506625 (Lokring)s and 1 W11504445 (Lokring)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Euclid, OH 44132

Dan H

Job Details: 12/12/2022

"Installed new control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Westlake, OH 44145

David R

Job Details: 12/12/2022

"FA E2 Vent Wax Motor, F7 E1 Single motor failure, F9E1 draining, F8 E4 overfill. Found old style heater, bushings are gone. Causing water to drip and get on wash pump motor and short out. Will need updated heater and new wash pump motor assembly. ; ordrng 1 W11537778 (Heater) and 1 W11416362 (Wash motor)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near North Olmsted, OH 44070

David R

Job Details: 12/12/2022

"Cc unit is banging in spin cycle, customer showed unit is damaged on right side from delivery, customers second unit that was replaced. No error codes. Ran diagnostics, all components working. Ran a Quick cycle with no clothes, good. No banging. Put a load of towels and covers in. Banging on right side. Dented in cabinet case could be too far in causing unit to bump more against it. Called techline, sent over pics of damage to side, asked if customer accepted it with the damage, yes. Recommend to replace parts needed to repair.***3 job count*** 2 techs; ordrng 1 W11352996 (Cabinet) and 4 W11117022 (Suspension rods)s and 1 W10921994 (Drum assembly)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lorain, OH 44052

Gabriel P

Job Details: 12/12/2022

And overload cause belt and pulley to get damage also motor got damage as well ordering parts needed ; ordrng 1 W11497303 (Motor) and 1 W11611297 (Belt) and 1 W10721967 (Cam)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Painesville, OH 44077

Jason N

Job Details: 12/12/2022

"12/12/22 16:12: JN there 12/12 MON, 15:29 to 16:08"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Moreland Hills, OH 44022

Jason N

Job Details: 12/12/2022

Installed uI panel. Ran wash tests then cancel drain. All functions passed. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near North Olmsted, OH 44070

Angel

Job Details: 12/12/2022

"Replaced main control board, power supply board, ui and deli drawer control than set temperatures correctly opt test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, OH 44145

Gabriel P

Job Details: 12/12/2022

"Replace console,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lorain, OH 44053

Gabriel P

Job Details: 12/12/2022

"Replace control,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Lakewood, OH 44107

Marie V

Job Details: 12/12/2022

Cc unit is not making ice or dispensing. Confirmed. Found water was off to unit. Corrected issue. Cycled ice maker. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW2

Near Pepper Pike, OH 44124

Jason N

Job Details: 12/12/2022

"Cc unit filled with water but did not complete cycle. Found unit stuck in cycle, water remaining in tub. Plugged in unit, found fault on display of f9e1 for drain problem. Drain pump did not turn on. Checked under unit, found harness connector loose, disconnected from drain pump. Reconnected harness connector. Drain pump turned on and emptied tub. Started normal cycle, unit filled and advanced to wash cycle. Op test good."

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model EV150NXSW10

Near Chardon, OH 44024

Jason N

Job Details: 12/09/2022

"Cc unit not cooling Found evaporator fan running, but compressor is not. Start relay clicking and buzzing. Compressor is seized up. Unable to repair due to this being a r12 unit."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Lyndhurst, OH 44124

Corina B

Job Details: 12/09/2022

"CC that the unit is not working. Confirmed ran diag F7e1 Tachometer missing, f7e6 motor open circuit. When tilting the unit back it fell on the floor, scratched the ui (Cust is ok with the scratches) found oil on the ground. Will need a new gearcase, cam and belt. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL DRYER

Model LEQ9858PW1

Near Richmond Heights, OH 44143

Corina B

Job Details: 12/09/2022

"CC that the dryer stays on, the light does not work and is not heating. Confirmed. Found the door switch broken and the cutoff is open. Replaced the switch and cutoff. Checked the outside vent barely an airflow. Advised cust to have vent cleaned out. Opt test ok ; used 1 WPW10569603 (DOOR SWTCH), and 1 279816 (CUTOFF) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44111

Manny

Job Details: 12/09/2022

"Replaced control, ran test cycle, opt test ok took core for return"

We serviced a

KENMORE REFRIGERATOR

Model 596.762627

Near Thompson, OH 44086

Joe O

Job Details: 12/09/2022

"Cc: not coolingFound compressor not running upon arrival. Compressor just buzzing. Hooked compressor tester up to unit. Compressor will not start. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 W10309989 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Painesville, OH 44077

Joe O

Job Details: 12/09/2022

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lorain, OH 44052

Angel

Job Details: 12/09/2022

"Replaced control, ui, and harness set temperatures opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44111

Manny

Job Details: 12/09/2022

"Replaced damper unit started cooling, unit went into a defrost cycle, advise to allow 24 to 48 hrs for Ff to reach set temp. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Cleveland, OH 44108

Corina B

Job Details: 12/09/2022

"CC that the unit is not working. Confirmed. Ran diag 4-3 wash motor not running, 7-1 no heat. 0 volts from the control to the pump. Will need a new control and pump; ordrng 1 W10906426 (Control) and 1 W11025157 (Pump and motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/09/2022

Cc unit leaking Found leak at sump Needs sump assembly ; ordrng 1 W10805015 (pump&motor) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Cleveland, OH 44113

Corina B

Job Details: 12/09/2022

CC that the front right burner does not spark. Confirmed replaced the igniter. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Chesterland, OH 44026

Joe O

Job Details: 12/09/2022

"Cc: lights come on, unit not coolingFound unit is shut off. Powered unit on, compressor started. Monitored. Op test okBuilt estimate for control. ; ordrng 1 WPW10503278 (refer elect cont brd)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Sheffield, OH 44054

Marie V

Job Details: 12/09/2022

"Recovered refrigerant. Replaced compressor and drier. Set unit into 29vacc, no changes on gages after 15 min. Filled up with R134a 4.50 oz. Full frost pattern on evaporator. 24 hours to reach normal temps. Could not take a signature. Unit is vacant. Office left a note took pics and uploaded. Op test ok"

We serviced a

KITCHENAID WARMER DRAWER

Model KOWT100ESS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/09/2022

Installed switch and thermal fuse OP TEST OK

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mantua, OH 44255

Brian M

Job Details: 12/09/2022

Cc of noise Pulled blower cover Found more debris behind blower wheel and blower wheel damaged Replaced Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL04

Near Beachwood, OH 44122

Joe O

Job Details: 12/09/2022

Cc: mullion not closingFound mullion rail not installed properly. Reseated mullion rail. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, OH 44113

Corina B

Job Details: 12/09/2022

"CC that the unit stopped mid cycle and flashes. Confirmed. Checked the power at the control 120 volts drops down. Found the terminal block a connector came loose and shorted the unit. Removed the burnt wires, reattached with a connector and electrical tape. Started a cycle. Opt test ok"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Avon Lake, OH 44012

Angel

Job Details: 12/09/2022

"Cc that unit was making a loud sound in the beginning of the cycle ran diagnostics no error codes had the customer listen to the inlet valve when filling because its making a unusual sound but real low and she stated it sounds like that but louder so unit will need inlet valve but when I looked underneath unit found that the gear case is leaking as well gave Joe the estimate for gear case and inlet valve and stated he will rather just switch out the washer for customer opt test ok. ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W11210463 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Aurora, OH 44202

Brian M

Job Details: 12/09/2022

"Cc of low slow ice Found unit to have full bin Found error e5 Also fascia heater broken and fill tube heater burnt Needs icemaker , and heaters ; ordrng 1 W11577195 (Icemaker) and 1 W11087201 (heater) and 1 W11637688 (Fascia heater)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Warrensville Heights, OH 44128

Corina B

Job Details: 12/09/2022

Replaced the hinges. Opt test ok Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.

We serviced a

WHIRLPOOL WASHER

Model Wtw8127lc0

Near Avon Lake, OH 44012

Angel

Job Details: 12/09/2022

Cc that units display keeps freezing up than they unplug it and it starts working. Verified diagnostics and theres no error codes displayed so from the customer stating it freezes and by unplugging it and resetting unit works will be ordering main control and ui. ; ordrng 1 W11510463 (Main board) and 1 W11478525 (Ui)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Solon, OH 44139

Brian M

Job Details: 12/09/2022

Cc of leak Pulled unit Found drain hose not installed laying on floor Found that its supposed to connect to black hose with copper sticking out, this isnt something we take care of this is a installation issue Took pics of installation issues and damage caused by it

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV7

Near Parma, OH 44130

David R

Job Details: 12/09/2022

"Replaced panel and harness. All components working. Turntable is good. Advised customer whirlpool said the height of unit has to be fixed, has to go with height in owners installation. Needs to be fixed. As far as unit, good. Op Test Ok."

We serviced a

GE DISHWASHER

Model GDT630PYM5FS

Near Eastlake, OH 44095

Dan H

Job Details: 12/09/2022

"Customer complaint that control panel broke off, confirmed, part is causing buttons to jam, unit needs new console and cover; ordrng 1 WD34X27119 (Cover) and 1 WD12X20184 (Console)"

We serviced a

MAYTAG DRYER

Model PYE2200AYW

Near Garfield Heights, OH 44125

Jason N

Job Details: 12/09/2022

"Cc unit making loud squeaking noise Ran dryer op test, verified noise. Pulled unit apart. Found both drum support rollers worn, will need replaced. Support rollers (31001096) are discontinued. Unable to repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland Heights, OH 44121

Manny

Job Details: 12/09/2022

Fan never arrived reordering fan; ordrng 1 WPW10464673 (motor-evap)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Willowick, OH 44095

Dan H

Job Details: 12/09/2022

"Customer complaint that upper spray arm is hitting third rack, found tub dented in, popped dent out, op test good"

We serviced a

KITCHENAID WARMER DRAWER

Model KEWD175HSS3

Near Beachwood, OH 44122

Joe O

Job Details: 12/09/2022

Cc: noise after being on for a whileCustomer stated after having the unit on for a little bit they hear a noise coming from the unit. Customer does not know how long after power up(not long after he said). Warmed unit. Monitored. Unit heated for 30 mins with no abnormal noises. Cannot duplicate issue at this time. Op test okAdvised customer if unit starts to make noise again to try getting video of the noise.

We serviced a

KITCHENAID DISHWASHER

Model KUDS01IJBL0

Near Brooklyn, OH 44144

Marie V

Job Details: 12/09/2022

"Cc that while using unit unit caught fire. Confirmed. Removed panel found wiring harness and control burned. Unit will need both. Control and harness. Nothin cust could have done to cause this. This is a issue that happened with control board. Both parts are discontinued. Called whirlpool safety team spoke to alysia .; ordrng 1 8269191 (Harness discontinued) and 1 8528172 (Control discontinued), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Cleveland, OH 44128

Marie V

Job Details: 12/09/2022

Replaced heater. Tested unit. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, OH 44128

Corina B

Job Details: 12/09/2022

"CC that the oven does not light, the lightbulb is broken. Confirmed. Found the bulb broken inside the lamp. Removed the broken bulb from the light. 120 volts to the igniter and found the door bracket loose. Replaced the igniter and reassembled the bracket to the door. Heated the oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL DRYER

Model LGQ9508PW0

Near Beachwood, OH 44122

Corina B

Job Details: 12/09/2022

CC that the unit is not getting hot. Started a cycle the unit l; used 1 279834 (COIL) from stock