Service History 54

We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44134
Manny
Job Details: 10/01/2021
"Cc unit making a grunting noise when filling, verify the complaint, unit making noise when filling hot water, replaced inlet valve with pre id part opt test ok"
We serviced a
WHIRLPOOL DRYER
Model CSP2970HQ1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/01/2021
Found fuse open replace from t/s opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM00
Near Brook Park, OH 44142
Manny
Job Details: 10/01/2021
"Cc unit not cooling in fresh food section, ran service mode defrost thermostat test fail, took evap cover off and found evaporator covered in frost. Place unit in force defrost heater working, steamed evap found defrost thermostat shorted, unit will need evap harness ; ordrng 1 W11260592 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Conneaut, OH 44030
Dan H
Job Details: 10/01/2021
"Customer complaint that unit keeps running rinse and spin, ran diagnostics found f0e5(off balance) error code, found unit leaning to the left, leveled unit ran recalibration cycle, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MDE6700AYW
Near Willoughby, OH 44094
Joe O
Job Details: 09/30/2021
"Cc: not workingFound control receiving proper power. Unit will not power on. Needs controlAdvised customer it could potentially need ui as well. No way to test voltage to ui. Ui shows discontinuedCustomer does not want to repair at this time ; ordrng 1 WP35001153 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Angel
Job Details: 09/30/2021
Cc that the evaporator is still frosting up. Verified and confirmed called whirlpool tech line and spoke with bruce explained to him that unit is still doing the same thing even after replacing the main control board 2 times and thermistor. Bruce asked me to ohm out the thermistor from the control board and if it was good to replace ui thermistor checked out good will need ui replaced. Ordering part; ordrng 1 W11518204 (Ui)
We serviced a
MAYTAG MICROWAVE
Model MMV4203DW00
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/30/2021
Customer complaint that unit is not working throwing a error se explain to customer that it mean there is a stuck key in mainbrain user interface causing it to lock a not allowing to use calling whirlpool to verify it spoke to bj yes it is true also found out part they need is discontinue
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willowick, OH 44095
Joe O
Job Details: 09/30/2021
"Installed gear case, clutch, slider, stator, rotor, and screws. Ran diagnostics test cycle. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Painesville, OH 44077
Dan H
Job Details: 09/30/2021
"Installed new element, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44103
Jason N
Job Details: 09/30/2021
"Cc unit not able to run bake cycle Customer stated the control is not let her start a bake. Confirmed the start button is non functional. Unit needs clock/control. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11126814 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Shaker Heights, OH 44122
Jason N
Job Details: 09/30/2021
Installed drive motor and timer. Ran dryer op test for several minutes. Good heat and tumble. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM10
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/30/2021
Installed slides. Found ice maker does not come with harness and cover. Needs harness and cover; ordrng 1 WPW10289690 (cover-frnt) and 1 WPD7813010 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Seven Hills, OH 44131
Manny
Job Details: 09/30/2021
"Cc unit keeps on running, ran diagnostics found error codes f5e1 lid switch fault, f7e5 shifter fault, f0e5 off balance load and f7e6 motor fault. Replaced shifter actuator with t/s wpw10006355. Opt test ok; used 1 WPW10006355 (ACTUATOR), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Broadview Heights, OH 44147
Manny
Job Details: 09/30/2021
"Cc unit not draining, ran diagnostics found error code f5e4 latch unlocked during cycles, replaced pre Id part opt test fail, found error codes f0e4spin limited by water temp. F3e2 water inlet fault, replaced inlet valve using t/s w11165546 opt test ok.; used 1 W11165546 (VALVE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWW
Near Cleveland, OH 44109
Manny
Job Details: 09/30/2021
"Cc unit wont start. Unit has intermittent power to the control when there is power UI keys dont work unit will need main control and control panel, the control panel is showing discontinued, cant repair since ui is discontinued.; ordrng 1 6-919821 (Control panel) and 1 12002709 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTWH0
Near Avon, OH 44011
Angel
Job Details: 09/30/2021
Replaced link kit for door tested. Opt test ok.
We serviced a
KITCHENAID COOKTOP ELE
Model KECD867XSS00
Near Beachwood, OH 44122
Jason N
Job Details: 09/30/2021
"Upon glass top removal found small crack around downdraft vent opening. Glass top will need replaced. Installed burner, reassembled. Ran burner test, op test no good, no center coil power to burner, unit needs infinite switch. Glasstop is nla for unit. Advised customer warranty company will be in contact with her. ; ordrng 1 WPW10215034 (Infinte switch) and 1 W10296278 (Glass top)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Warrensville Heights, OH 44128
Jason N
Job Details: 09/30/2021
"Cc unit not washing, not draining water all the way outCustomer showed pop.Ran diagnostics, no codes stored. Ran auto test and calibration, all functions passed. Unit sitting on pallet on basement floor, unit is not level. Leveled unit. Started normal load test, unit sensed and added appropriate water level. Ran spin and drain, drained out normal. Op test good."
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
David R
Job Details: 09/30/2021
Replaced gear drive kit. Still making noise. Looks like power nuts on ram could be stripped. Ordering ram assembly. ; O-emld tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near LaGrange, OH 44050
Marie V
Job Details: 09/30/2021
"Cc that the unit is not working. Confirmed, Check power coming in to control board has 120V. Unit will need main control. Cust will call back if they want to continue ; ordrng 1 5304512731 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10652562100
Near Fairport Harbor, OH 44077
Dan H
Job Details: 09/30/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at-8 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, found air damper closed, unit needs new damper assembly ; ordrng 1 WP2216112 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV422EWHDWR/AA
Near Mentor, OH 44060
Dan H
Job Details: 09/30/2021
"Customer complaint of loud noise, confirmed, found lint build up on blower wheel, cleared, op test good"
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Mogadore, OH 44260
Brian M
Job Details: 09/30/2021
Cc no spin Found several errors for lid lock and Locked motorRan diagnostics test motor just humming Needds lid lock and motor and belt ; ordrng 1 GUD27ESSMWW (Motor) and 1 WH18X27186 (mode shifter asm) and 1 WE12X27300 (belt drive) and 1 WH44X10288 (washing machine lid)
We serviced a
WHIRLPOOL WASHER
Model LSN2000LW0
Near Maple Heights, OH 44137
Jason N
Job Details: 09/30/2021
"Installed gearcase and drive parts. Ran wash cycle test, good agitation. Switched over to spin and drain. Good rain out, basket spinning, no abnormal sounds heard. Op test good."
We serviced a
KENMORE DRYER
Model 11087562602
Near Mentor, OH 44060
Dan H
Job Details: 09/30/2021
"Customer complaint that unit is not starting, confirmed, belt is very loose and idler pulley is seized, unit needs new dryer repair kit , installed new puller, rollers, and belt, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Mentor, OH 44060
Dan H
Job Details: 09/30/2021
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near North Royalton, OH 44133
Marie V
Job Details: 09/30/2021
"Cc that everything in freezer at the top shelf and that the freezer door you have to push to clos and it was a lot of frost inside. Check rails they had too much live in it and it froze and it was hard to open and close. Got most of it off and tested door, door closes by itself when is almost close all the way. Took temps and fresh food section is at 40* and freezer at 0*. Advice cust to change how the shelf are set to be able to put gallon of milk at the top that will help have a good airflow inside unit. Also to set the freezer to 3 that will help the compressor to cycle faster and avoid freezing foot. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/30/2021
"Found bearings very loud couldnt take agitator out or basket it will need outer tub and rps sensor cause it has oil and shorted unit threw the error code f51 rps giving estimate ; ordrng 1 W10381078 (Tub) and 1 WPW10178988 (Rps sensor), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Maple Heights, OH 44137
Jason N
Job Details: 09/30/2021
"Cc unit starts filling with water then code displaysRan diagnostics auto test. Cold valve solenoid not actuating, all other solenoids working in test cycle. Replaced inlet water valve using customer supplied pre Id valve. Started normal load. Unit sensed and filled properly, advanced to wash cycle, no faults. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JUD248RCCX00
Near Westlake, OH 44145
Angel
Job Details: 09/30/2021
Harness was replaced. Tested unit opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kent, OH 44240
Brian M
Job Details: 09/30/2021
"Cc unit not powering onFound unit getting power but nothing coming from control Can not verify function of UI But advised on UI and control replacement ; ordrng 1 W11302464 (console) and 1 W11305297 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Kent, OH 44240
Brian M
Job Details: 09/30/2021
Complaint glass broken Found door damaged needs door ; ordrng 1 W11173823 (door/mw)
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Pepper Pike, OH 44124
Joe O
Job Details: 09/30/2021
Cc: item stuckRemoved debris. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/30/2021
Cc: leakingFound drain tube plugged. Cleared drain. Customer stated after clearing drain that items are freezing in ff section. Stated the eggs are freezing. Found eggs directly under vent. Advised customer not to put items in front of vents. Op test ok
We serviced a
WHIRLPOOL STACK W/D
Model MHW5630HW2
Near University Heights, OH 44118
Joe O
Job Details: 09/30/2021
"Cc: no hot waterFound water is connected correctly. Ran diagnostics test cycle. Found hot water is coming in. Ran normal cycle found only cool/water entering. Spoke with BJ, Ran quick wash and heavy duty, found both cycles allow hot water. Found quick reference guide normal cycle does not use hot water to allow for energy efficiency. Customer asked about other cycles I advised them I could not find any information on other cycles. Advised customer unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES
Near Middleburg Heights, OH 44130
Marie V
Job Details: 09/30/2021
"Cc that the unit is not getting to temp. Confirmed, took bottom panel off and found heating element shorted. Took back panel off and check for power at the terminal block and then turned bake on and check for power getting to heating element 238v. Unit will need new heating element. Cust will replace part. We have to order; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44129
Marie V
Job Details: 09/30/2021
"Cc that the drawer will come off or will not close all the way. Took them off and inspected, nothing broken on it. Put back in notice that the shelf was all the way to the back and that makes the drawer hit the back wall so it does not close all the way. Adjusted for cust, tested op test ok. No parts needed"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Berea, OH 44017
Marie V
Job Details: 09/30/2021
Cc that the unit runs but no heat. Confirmed. Check power at the outlet from L1 to N 120V from L2 to N 0V and from L1 to L2 95V. Need electrician. Op. Test ok
We serviced a
JENN-AIR WALL OVEN
Model JMW2430WS02
Near Painesville, OH 44077
Dan H
Job Details: 09/30/2021
"Customer complaint that oven is not heating properly, started bake for 350 degrees ; ordrng 1 WPW10292566 (Cntrl) and 1 WP74008369 (Oven temperature sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/30/2021
"Installed water valve. Cycled ice maker, tested water flow. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Jason N
Job Details: 09/30/2021
"Cc unit not dispensing iceRan dispense test, no water or ice will dispense. Found LH door liner warped where door switch contact is made. Unit needs LH door. Advised customer 4-8weeks for a new door to be delivered. Customer to contact office when door arrives for scheduling a return date. ; ordrng 1 W11435353 (LH Door-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Cleveland, OH 44108
Joe O
Job Details: 09/30/2021
"Cc: not cooling either compartmentFound temps in ff section at 58 degrees, freezer at 53 degrees. Found unit has no frost pattern. Found ball of ice on cap tube. Needs compressor, evap and drier. Please add to cancellation list; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM5
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/30/2021
Try forcing heater but it never turn on check voltage going to heater 0 need control check element for continuity pass also rails bearings are damage ordering parts needed ; ordrng 1 WPW10503278 (Control) and 1 WPW10284684 (Slider left) and 1 WPW10284685 (Slider right) and 2 WPW10120018 (Rails)s and 1 W11260592 (Harness)
We serviced a
WHIRLPOOL FREEZER
Model EV161NZTQ00
Near Highland Heights, OH 44143
Joe O
Job Details: 09/30/2021
Cc: ice build up in bottom of freezerFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW00
Near Painesville, OH 44077
Dan H
Job Details: 09/30/2021
"Customer complaint that unit is not cooling, confirmed , found leak in condenser line, line sucked up water from evaporator drain pan, compressor stopped running after a few minutes unit needs line repaired, compressor, and filter drier, customer does not want repair ; ordrng 1 W10507884 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Kent, OH 44240
Brian M
Job Details: 09/30/2021
Cc no power Found unit not powering on but was able to enter diagnostics for error f6e2 f6e3Miscommunication error Needs UI and control Office to schedule ; ordrng 1 W11400681 (Control) and 1 W11112656 (console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Aurora, OH 44202
Brian M
Job Details: 09/30/2021
60 degrees no frost Low side 28 inch vac 90 high Called whirlpool , Stated findings non repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Solon, OH 44139
Jason N
Job Details: 09/30/2021
"Installed freezer door slides. Tested door closure several times. Door pulling in tightly, no hesitation. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model Kssc48fts18
Near Aurora, OH 44202
Brian M
Job Details: 09/30/2021
Installed control OP Test Ok Advised to watch and give it a week to change temps ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/30/2021
Cc that installer said its missing control panel There is nothing wrong with the unit Ran test cycle to show customer how it works Customer said part delivered was for a washer and she took it Bloom Brothers she didnt know what to do with it
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/30/2021
Cc unit not agitating Found actuator stuck in spin Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315sdhz03
Near Jefferson, OH 44047
Dan H
Job Details: 09/30/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees, freezer section temperature at 22 degrees, compressor and condenser fan are running, evaporator fan is running, found evaporator frozen solid, defrost heater is working, unit needs new control ; ordrng 1 W11203924 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model DFE28JMHCES
Near Ashtabula, OH 44004
Dan H
Job Details: 09/30/2021
"Installed new freezer section evaporator fan , op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newbury Township, OH 44065
Jason N
Job Details: 09/30/2021
"Cc unit will not cycle properlyRan entitlement on m/s, under a yr. Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB4
Near Chesterland, OH 44026
Jason N
Job Details: 09/30/2021
"Installed vent gasket. Ran wash test for 10 minutes, no leaks found. Op test good."
We serviced a
GE RANGE
Model JGB850EEF2ES
Near Chardon, OH 44024
Brian M
Job Details: 09/30/2021
Customer received 1 igniter damaged Needs reordered Replaced upper igniter and thermostat Ran test bake ; ordrng 1 WB13X25262 (range igniter glowba)
We serviced a
FRIGIDAIRE FREEZER
Model FFC0723DW18
Near Madison, OH 44057
Dan H
Job Details: 09/30/2021
"Customer complaint that unit is not cooling, Unit unplugged, plugged unit in , compressor started, unit is not cooling, unit has a leak in the system, evaporator cannot be replaced, unit cannot be repaired"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Olmsted Township, OH 44138
Marie V
Job Details: 09/30/2021
"Cc that the unit last time it was in I use it showed AF on the display and after that unit does not work. Confirmed, I was able to get a code off unit, F6E3 communication error between ACU and UI. Unit will need control board and Ui. When get the parts replaced can verify airflow on unit AF stands for airflow. ; ordrng 1 W11158455 (Ui) and 1 W11158453 (Control)"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Cleveland, OH 44102
Manny
Job Details: 09/30/2021
Replaced term block and power cord opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Elyria, OH 44035
Marie V
Job Details: 09/30/2021
"Cc that the gasket on unit came off, confirmed the gasket outside the unit came off a little. Adjusted op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, OH 44141
David R
Job Details: 09/30/2021
Put gasket in dryer to get out all kinks. Steamed ice from drawer. Tested good. No gaps visible. Op test ok.
We serviced a
KITCHENAID MICROWAVE
Model KEMC378KSS01
Near Brecksville, OH 44141
David R
Job Details: 09/30/2021
"Replaced all door switches. Found switches charred and broken. Also found 20 amp fuse in cavity on top behind control board open. Customer had one. Replaced as well. Unit is now heating and everything is working. Lamp not needed, customer had one. Took off total balance due. Unit working. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 09/30/2021
"Replaced ui,after replacing ui got error F24 for overflow, ordering pressure sensor.; ordrng 1 W11044866 (Pressure sensor)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Bay Village, OH 44140
Angel
Job Details: 09/30/2021
Cc that it was still not draining. Replaced drain pump and also found quarters blocking the holes in between the bellow removed for customer and explained him how to clean that out once in a while and all the dog hair. Tested unit draining as should. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GYE22HSKBSS
Near Westlake, OH 44145
Angel
Job Details: 09/30/2021
Cc that unit was leaking on the corners of the freezer section. Verified and found ice on bottom of freezer and drain hole was clogged up cleaned out ice and steamed out rest of it too. Went to back of unit and the drain tube and rubber drain were full of sediment and dirt. Clean out and reinstalled all parts. Explained to customer the cause of water sediment and dirt that can build up after time and cause the issue they were having. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331FDDW00
Near Lorain, OH 44052
Angel
Job Details: 09/30/2021
Cc that light flickers and wont stay on. Verified and switch is faulty starts to flicker when you touch switch and takes long to turn on when you let go of switch will need to replace switch. Led light in fresh food section is not as bright also replacing led. ordering parts; ordrng 1 WPW10515058 (Led) and 1 W11439253 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB04
Near Elyria, OH 44035
Angel
Job Details: 09/30/2021
Cc That filter was stuck. Verified and it was a little hard for them to remove.Removed filter and installed there bi pass for now until they get new one. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 09/30/2021
"Cc that the unit is not starting and that the door is too hard to close. Check door switch is good started unit, started running but making noises coming from rollers and pulley. Took unit apart and showed cust, replaced dryer kit from T/S and lubricated rollers and pulley, adjusted door latch, pass. Unit has flexible foil vent, advice cust that thats a fire hazard to replace with flexible metal or rigid metal. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5208WS1
Near Euclid, OH 44117
Manny
Job Details: 09/30/2021
"Cc unit not working, found unit totally dead check for power at the outlet 122Vac present unit smells like electrical burn, customer stated that the unit hasnt worked in nearly 5 years, they are selling the house and wanted to see if it was worth repairing. Unit need high voltage components, some of the components are discontinued, customer will not proceed with the repair.; ordrng 1 W10222507 (Magnetron) and 1 W10248271 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Orange, OH 44128
Manny
Job Details: 09/30/2021
"Cc unit is constantly draining, ran diagnostics found error codes f8e4 and f9e2 found water in the overflow tray under the overflow switch and switch is stuck close. Replaced parts ran calibration and watched for leaks not leaks found unit was tilted forward a bit, level unit water could have come through the door since unit was leaning forward. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Angel
Job Details: 09/30/2021
"Replaced gear case, shifter and belt ran calibration and auto test passed recommended customer no more than 6 to8 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash there clothes. Opt test ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Marie V
Job Details: 09/30/2021
"Cc that the unit will start to run good but then shuts off, and you cant started back up until you give unit like 30 min to be able to start. Started unit. Check vent outside is clogged, advise cust that they need maintenance from building to clean the vent, and motor is over heating and shutting off. Unit will need new motor and vent cleaned. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor) and 1 WP3387134 (Thermostat)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FKS01
Near Westlake, OH 44145
David R
Job Details: 09/30/2021
"Replaced evap kit, cleared all ice. Corrected temp settings. Turned on max cool. Give 24 hours for unit to cool then turn icemaker on. Op test ok."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Chesterland, OH 44026
Joe O
Job Details: 09/30/2021
"Cc: uneven heating, unpredictable cooking in bake drawerCustomer stated when baking they have to rotate the food to get food to cook on both right and left sides. They also stated when trying to use the baking drawer it does not always work. Ran test bake. During preheat temps the same side to side. Advised customer to allow extra time during pre heat. Could not duplicate issue issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/30/2021
"Found hub strip gave estimate customer will not repair,opt test ok ; used 1 W10528947 (26.16) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Seven Hills, OH 44131
Gabriel P
Job Details: 09/30/2021
Replace harness opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Brooklyn, OH 44144
Gabriel P
Job Details: 09/30/2021
Unit was plug in but it was warm found a leak on evaporator no there was some physical damage ordering parts ; ordrng 1 WPW10143759 (Filter) and 1 W11209866 (Compressor) and 1 WPW10313899 (Evap)
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, OH 44145
Gabriel P
Job Details: 09/30/2021
"Replace shifter and control then ran calibration and auto test pass then ran a load of towel show customer,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHAXVY02
Near Gates Mills, OH 44040
Joe O
Job Details: 09/29/2021
Cc: ice building up on ice makerFound ice accumulated on top of ice maker. Ice door was not installed correctly to allow ice to fall into ice bin. Re seated the ice door. Cycled ice maker. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Solon, OH 44139
Jason N
Job Details: 09/29/2021
"Cc unit control doesnt work correctlyCustomer stated some buttons on control are not lightning up. Found Proscrub and Hi temp wash leds are very dim. Unit would need UI console replaced. Called wp techline, cannot designate as non repairable as unit is still repairable with a new UI console. Advise customer they would have to call WP consumer line.; ordrng 1 W10803367 (UI console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Ravenna, OH 44266
Brian M
Job Details: 09/29/2021
Customer showed pop from install date Found drain pan to be frozen over again steamed pan added copper wire to heater and down into tube to help prevent it happening again OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDBH968AWB3
Near Beachwood, OH 44122
Corina B
Job Details: 09/29/2021
CC that the door does not lock and start. Confirmed. Adjusted the lock. Child lock was on the control. Started the unit. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF0
Near Avon, OH 44011
Angel
Job Details: 09/29/2021
Cc that unit is not dispensing ice found the ice motor not running. Verified switch was good found that the ice chute when you press the paddle it tries to open but shuts close immediately causing the motor not to run. Removed ui and verified components everything looked good it seems that there was probably a loose connection or the cylinder was getting caught. Placed everything back up and started working as should. Customer said they would try it like that for now and if it stops working again they will call and have the part replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
David R
Job Details: 09/29/2021
"Cc unit is still having problems, customer said he said and watched as unit went through cycle with 2 rinses, said when it came to the second rinse, unit just sat and didnt agitate and heard control board making noises. Went through diagnostics, no error codes. Explained difference in water level for cycles. Explained difference in agitate fast and normal. Explained the use of clean washer with afresh. Ordering control for customer.; ordrng 1 W11399433 (Control)"
We serviced a
CROSLEY DRYER
Model n/a
Near Cleveland, OH 44108
Corina B
Job Details: 09/29/2021
CC that there is scrapping noise. Confirmed for the support rollers are worn. When stopping the dryer. The timer is ticking loud. Will need a new timer and repair kit ; ordrng 1 W11043385 (Timer) and 1 4392065 (Dryer repair kit)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 09/29/2021
"Customer complaint that unit is not washing, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE507ESS05
Near Kirtland, OH 44094
Joe O
Job Details: 09/29/2021
Cc: not heating properlyRan test bake. Found unit averaging 336 degrees. Advised customer how to offset temps. Customer showed pop
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bedford Heights, OH 44146
Jason N
Job Details: 09/29/2021
"Cc unit not filling with enough water, no washing clothes Ran diagnostics, no codes stored. Ran auto test and calibration, all functions passed. Had customer start a load using the typical load size she would use and wash settings she would use. Started normal load with 1/3 tub full of clothing. Unit sensed and filled with enough water to cover clothing and started washing. Unit is working as designed. Called wp techline, Andrew, documentation only, unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Parma, OH 44129
David R
Job Details: 09/29/2021
"Cc both sections not cooling. SxS. Heating compressor kick on and off. Put watt meter on, compressor would come on for 10 secs 8-9 amps and kick off for a minute and repeat. Will need a new compressor. Sealed system job. Ordering compressor and drier filter ** schedule for 3 job count; ordrng 1 W10507884 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Sheffield, OH 44054
Angel
Job Details: 09/29/2021
Cc that unit was turning off by itself every ten minutes. Ran diagnostics no error codes. Found lint screen clogged with lint. Explained to her that they would have to clean after every load they do because if its clogged up the unit wont have proper air flow and can over heat and shut itself off. I cleaned out blower wheel and lint screen still replaced ui since it was pre id ran unit and working as designed. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW06
Near Cleveland, OH 44105
Manny
Job Details: 09/29/2021
"Cc unit not cooling in RC, found a lot of frozen condensation in the FC took evap cover and was frosted over place unit in diagnostics defrost cycle heater is working too measurements on defrost heater and evap thermistor both within range, looks like warm air was getting in the unit possibly door left open too long or something was between gasket and mullion causing warm air to get in. Steamed evap, watch unit for 10 mins good frost pattern forming,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Willoughby, OH 44094
Joe O
Job Details: 09/29/2021
Cc: violent shakingRan drain and spin. Unit very well balanced. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kent, OH 44240
Brian M
Job Details: 09/29/2021
Installed clip OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Painesville, OH 44077
Dan H
Job Details: 09/29/2021
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bedford, OH 44146
Jason N
Job Details: 09/29/2021
"Installed washplate, ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Parma Heights, OH 44130
David R
Job Details: 09/29/2021
"Cc hearing jingling when machine is agitating or spinning. Took off wash plate, found coins underneath causing noise. Ran normal cycle in agitate and spin. Good. No noise. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
Angel
Job Details: 09/29/2021
"Cc that unit is leaking. Verified front fitting and lines on bottom of door were good, verified behind unit and found the main line leaking onto floor tried to tighten up a little for him but did not work will need a plumber to cone out and switch out the main line since that one is old. Unit. Working as designed. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Olmsted Falls, OH 44138
Angel
Job Details: 09/29/2021
Cc that unit is still smelling like plastic. Ran a test and no smell called whirlpool tech line to see what they would say spoke with TJ and mentioned that unit is working as designed if no error codes and everything checked out good theres nothing else we could do Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Madison, OH 44057
Brian M
Job Details: 09/29/2021
Cc unit not cooling Found no frost pattern on evap Needs evap filter dryer and compressor Office to schedule ; ordrng 1 WPW10143759 (dryer) and 1 W11125124 (compressor) and 1 W10858281 (evaporator)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willoughby Hills, OH 44094
Joe O
Job Details: 09/29/2021
"Cc: vibration noiseFound blower hitting blower housing. Motor mount worn. Needs motor, blower wheel, motor base and clamp; ordrng 1 WPW10121316 (clamp) and 1 WP348780 (base) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"