Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7703 customer reviews

Brian M.

Brian M.

RANGE GE PGB975SEM4SS Installed thermostat and control Ran test bake to 350 OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock

Near Banbury Dr, Solon, OH 44139
Brian M.

Brian M.

DRYER MAYTAG MGDB850YW1 Cc unit not working Found idler pulley to be missing and tub not spinning Replaced idler pulley and pulleys with kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT4783) from stock

Near Pettibone Rd, Solon, OH 44139
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Installed dispenser and wires Ran test cycle OP TEST OK

Near OH-303, Streetsboro, OH 44241
Corina B.

Corina B.

FREEZER UPRIGHT WHIRLPOOL WZF56R16DW04 CC that the freezer handle is loose and not levele. Tightened the handle and leveled the freezer. Optest ok

Near Sugar Creek Ln, North Ridgeville, OH 44039
Brian M.

Brian M.

DRYER MAYTAG MDE7658BYW Installed heater Ran test cycle and advised to make sure vent it clear OP TEST OK

Near Overlook Rd, Kent, OH 44240
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOD51EC0AS02 "Customer complaints lower fan not turning on when baking but to oven does start right away call whirlpool spoke to ed he help me get it to diagnostic to start lower fan but it did not work he say that blower fan is seize will have to be replaced as well, giving estimate ; ordrng 1 WPW10661038 (blower), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Royal St George Dr, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced the brackets. Optest ok.

Near Southbridge Cir, Westlake, OH 44145
Corina B.

Corina B.

WASHER WHIRLPOOL WETLV27HW0 "Cust showed pop, sent pic. Cust has receipt from sears. CC that it will fill and drain. Ran diag F3E1 – PRESSURE SYSTEM FAULT, F8E1 – NO FILL, LONG FILL. Found the pressure hose was pinched at the control. Ran a calibration. Started a normal cycle, filled correctly. Optest ok."

Near Fairfield Rd, Avon Lake, OH 44012
Corina B.

Corina B.

FREEZER WHIRLPOOL WRF535SWHZ03 Replaced the switch. Optest ok.

Near Piedmont Ct, Westlake, OH 44145
Jeff M.

Jeff M.

WASH/DRY COMBO WHIRLPOOL WGTLV27HW0 The machine has a motor fault code code verified that motor is receiving 120 Van is not operating needs a new motor actuator and capacitor. The capacitor has already been replaced once the motor is what is most likely causing the capacitor to fail possible open winding; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11158830 (capacitor)

Near Torrance Ave, Brooklyn, OH 44144
Corey L.

Corey L.

WASHER KENMORE 110.298228 "Customer complaint washer shakes machine around, basket spins freely by hand, brake failed, clutch spins as well, unit needs clutch and brake asm; ordrng 1 285785 (clutch) and 1 W10820043 (brake & drive tube), used 1 SHIPPING (shipping and handling) from stock"

Near Crystal Lakes Dr, North Royalton, OH 44133
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTE334GPS0 "Tub was not delivered, installed door hinges, hinges were bent, op test good"

Near Silverbrook Ct, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced parts. Tested. Good. Op test ok

Near W Lincoln St, Oberlin, OH 44074
David R.

David R.

REFRIGERATOR AMANA ABB1924BRW01 "Cc build up of ice in FZ. Found evap cap was stuck down in drain causing not to drain out. Removed piece, tested. Op test ok"

Near Manor Dr, Elyria, OH 44035
David R.

David R.

DRYER WHIRLPOOL WED5860SW0 Replaced parts. Blower wheel seized on motor. Let customer know she needed that part as well. Replaced everything. Tested. Heat cycled. Op test ok; used 1 WP694089 from stock

Near Woodshire Dr, Strongsville, OH 44149
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new part unit op tested good

Near Wilmington Rd, South Euclid, OH 44121
Corey L.

Corey L.

WASHER FRIGIDAIRE ATF8000FG1 "Replaced lock, op test no good, control not sending voltage to open solenoid on lock, unit needs main board using from lock towards control; ordrng 1 137007000 (control board)"

Near Paisley Dr, North Olmsted, OH 44070
Joe O.

Joe O.

RANGE WHIRLPOOL WFG550S0HZ1 Installed control. Ran test bake. Ran test broil. Op test ok

Near Kingston Rd, Cleveland Heights, OH 44118
David R.

David R.

RANGE AMANA ACR4303MFW3 "Cc temp when set to a certain temp, will change by itself. Unplugged, plugged in. Checked power good. Put unit on 350*. Watched. Waited 10 mins. Stayed 350*. Could not duplicate. Op test ok*** if happens, order control (white)"

Near S Mill St, Wellington, OH 44256
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Installed tub Ran manual test Can not run full test due to not having water hookup in store

Near Nicholas Way, Kent, OH 44240
Gabriel P.

Gabriel P.

DISHWWASHER/BIN N/A DU1145XTPBA Found three cracks tub underneath dishwasher allowing to leak lots of water when is filling took pictures ordering tub assembly charge double labor ; ordrng 1 W10413848 (tub) and 1 W10542314 (door seal)

Near Valley Forge Cir, Elyria, OH 44035
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 The impeller on the auger motor is completely stripped out I am not able to remove it the threads are damaged to the point where the impeller just spins freely. The shaft on the auger motor is hardened steel. The divider needs to be replaced in order to rebuild the icemaker.; ordrng 1 W10118612 (insert) and 1 W10346971 (bracket) and 1 WPW10309864 (divider)

Near Willard Ave, Cleveland, OH 44102
Jeff M.

Jeff M.

WASHER MAYTAG MVWB725BW0 In the process of trying to separate the inner and the outer tub. I found the tub has been leaning against the back of the outer tub started to wear a hole through it possible leak in the future. On top of that The drum it’s self will not separate off the shaft at all. Unfortunately it needs the inner drum the outer drum and HUD assembly ; ordrng 1 W10381078 (outer tub) and 1 W10518300 (basket) and 1 W10820039 (hub)

Near Clark Ave, Cleveland, OH 44102
Dan H.

Dan H.

DRYER MAYTAG MEDB855DC4 "Customer complaint that sound is not working, confirmed, found loose connection to speaker, reset connection, op test good"

Near Mandalay Dr, Parma Heights, OH 44130
Dan H.

Dan H.

DRYER WHIRLPOOL WGD5600SQ0 "Customer complaint that unit is not heating, started timed dry cycle, burner lit, unit is heating normally, unit is operating as designed"

Near Atlantic Rd, Strongsville, OH 44149
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc dispenser not closing, not cleaning dishesCustomer stated he found a plastic piece in his unit, kept it. It was the button from the detergent dispenser. Replaced dispenser using customer supplied pre Id part. Op test good."

Near Henley Rd, East Cleveland, OH 44112
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint fridge freezing behind deli drawer again, confirmed, found ff evap frozen solid, customer stated they had another company come out since we were here 12-19 and hunks the thermistor was replaced and relocated, ordering thermistor and main board; schdld next appmnt for 2/26 WED !"

Near Pike Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED560LHW0 Installed new part unit op tested good

Near Fairmount Blvd, Pepper Pike, OH 44124
Dan H.

Dan H.

COOK TOP GE PP912BM2BB "Installed new element , op test good"

Near Kingsbury Dr, Rocky River, OH 44116
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "Cc of no ice Found fill tube to be frozen Cleared ice, ran multiple fill test OP TEST OK"

Near Bruce Dr, Kent, OH 44240
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW "Customer complaint that clothes get stuck under wash plate, Customer still had clothing stuck under wash plate, wash plate warped on one side causing larger than normal gap, unit needs new wash plate; ordrng 1 W11161960 (agitator)"

Near Fenlake Rd, Bedford Heights, OH 44146
Gabriel P.

Gabriel P.

DRYER ELE MAYTAG MED5500FW0 Found error code f4e3 restricted air flow and f2e1 stuck key and f4e4 l2 voltage loss power and also found ventilation outside clogged with lints took pictures clean out also notice customer has a fire hazard flex foil advise him to replace it for regit metal also customer wants and estimate on hinges also calling whirlpool spoke dave, he said cause air flow wasn’t coming out it was to hot inside it might turn unit of and that now that is clean it should be ok he will not repair hinges do not order parts

Near Whispering Pines Pl, Lorain, OH 44053
Jeff M.

Jeff M.

RANGE KITCHENAID KFGG500ESS2 I turn the broiler on the broiler is operating correctly I was unable to duplicate the issue this is not a dual fuel this is strictly gas only

Near Baxterly Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replace kit,opt test ok"

Near Golden Russett Blvd, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Found one light dim replace from truck stock opt test ok; used 1 W11205083 (MODULE) from stock

Near Northpointe Blvd, Amherst, OH 44001
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Pop says from sears outlet, customer called wpl about coverage, wpl rep on speaker phone stated as long as there is a receipt of purchase within 1 yr functional issues would be covered, Customer complaint water leaks from valve in back, confirmed inlet to water valve gasket failed, replaced using ts surplus part, op test good ; used 1 WPW10420083 (VALVE) from stock"

Near Nash Ln, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer does nothing, ran diagnostics found long fill error and shifter fault, found shifter not able to shift to agitation and cold valve failed, replaced valve and actuator with ts, calibrated, op test good ; used 1 W10913953 (ACTUATOR), and 1 W11210459 (VALVE) from stock"

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced panel, op test good"

Near E 19th St, Cleveland, OH 44114
Jason N.

Jason N.

WASHER MAYTAG MVWC465HW2 "Cc unit draining when filling Customer states it never makes it past rinse cycle, has to manually run spin and drain.Ran diagnostics, found codes f8e1 for no fill/long fill. Ran auto cycle. Floor drain basin next to unit fills up and slow drains covering end of drain hose. Ran quick wash cycle, unit did complete cycle. Advised customer she will need drain basin issue remedied for unit to work properly every cycle. Unit is working as designed."

Near E 188th St, Cleveland, OH 44110
Joe O.

Joe O.

DRYER WHIRLPOOL MEDB835DW4 Installed blower wheel. Ran test cycle. Op test ok

Near Russell Ave, Parma, OH 44134
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2569VEM4 "Installed control board. Programmed board to code 2020. All functions returned to normal. Display test good, compressor running. Op test good."

Near E 194th St, Euclid, OH 44119
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8000DW1 "Cc: dispenser holds water and doesn’t drain properlyPulled dispenser, found dispenser is clean. Ran water through it. Dispenser is flowing the water out. Advised customer the dispenser does hold a little bit of water in it. Advised customer after cycles they can remove the dispenser and drain what water is left. Ran auto test and calibration. Op test ok"

Near Cambridge Ct, Beachwood, OH 44122
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not drying, unit heats , good airflow, unit is operating as designed"

Near Corning Ave, Cleveland, OH 44109
Brian M.

Brian M.

REFRIGERATOR MAYTAG MRT118FZEM00 Cc of noises Found noises coming from Freon running Temps in freezer are 24 and fridge is 42 Removed evap cover found cap tube frozen in a ball off ice Needs sealed system repaired EST only

Near Lloyd Ave, Aurora, OH 44202
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 "Cc: growling noise, not spinning clothes outFound error code f0e5(off balance load). Suspension checks good. Ran auto test. Found hub stripped. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"

Near Tavern Rd, Burton, OH 44021
Jason N.

Jason N.

RANGE WHIRLPOOL GBD307PDB09 Installed upper broil element and upper thermostat. Ran bake test to 350 on both upper and lower ovens. Both came up to heat and cycles. Op test good.

Near Chardon Rd, Willoughby Hills, OH 44094
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JFC2290VEM4 Replaced ice maker Ran test harvest OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock

Near Cranberry Ridge Ln, Chagrin Falls, OH 44023
Corina B.

Corina B.

DRYER ELE KENMORE 110.865848 Replaced the seal. Optest ok; used 1 SHIPPING (shipping and handling) from stock

Near E 241st St, Euclid, OH 44123
Brian B.

Brian B.

WASHER MAYTAG MVWB880BW0 "Machine leaking at left front corner from under tub ring. Removed, cleaned and used silicone adhesive to reinstall tub ring ran test cycle. No leaks. Machine in basement, no water mat. Op test ok."

Near Reynolds Rd, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Customer showed pop the pop shows it was to be delivered on 3-5-19 Cc that water is leaking from freezer Found water to becoming from fill tube for ice maker Cleared ice ran ice maker harvest OP TEST OK

Near W High St, Middlefield, OH 44062
Jason N.

Jason N.

WASHER WHIRLPOOL LSQ8543JQ0 "Cc unit not agitator will not rotate only making noiseRan wash and spin and drain cycles, unit will not agitator spin. Found motor coupling broken apart underneath. Unit needs motor coupling, also agitator gear dogs are worn and need replaced. Quoted customer for both. ; ordrng 1 285753A (coupling,motor) and 1 285809 (cam,agitator), used 1 SHIPPING (shipping and handling) from stock"

Near Munn Rd, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDS35FXSS4 There was a wheel under the flow. Unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock

Near Devoe Ave, Euclid, OH 44123
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced parts listed, installed drain loop under sink, op test good"

Near Lauderdale Ave, Lakewood, OH 44107
Jason N.

Jason N.

DISHWASHER GE GDT580SMF6ES

Near Butternut Rd, Chardon, OH 44024
Corina B.

Corina B.

WASHER FRIGIDAIRE FTF530FS3 CC that the drum shakes when clothes are spinning fine without clothes. Found the shock is broken. Will need a new shocks. ; ordrng 2 131268300 (pin)s and 1 5304485917 (shock absorber kit)

Near Nepahwin Rd, Timberlake, OH 44095
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 The wiring harness for the deli drawer control board one of the wires was broken I was able to splice the wires back together unit tested good

Near Echo Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GC3SHAXVQ02 "Line wasn’t push in all the way to the fitting correct issue and stop dripping from line tip took picture to prove not leaking,opt test ok"

Near Gable Ln, Avon Lake, OH 44012
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Found hub worn and needs replaced. Replaced with truck stock part. Recalibrated. Op test good. ; used 1 W10528947 (HUB) from stock

Near Tuckaho Dr, Andover, OH 44003
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW2 Installed new part unit op tested good

Near Cobblestone Ln, Mentor, OH 44060
Jason N.

Jason N.

RANGE MAYTAG MER8775AS0 "Installed infinite switch, tested burner op on all levels. Op test good"

Near Edison Dr, Eastlake, OH 44095
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM404ESS0 Installed sump assembly Ran test cycle for 10 min did not hear any noise coming from diverter OP TEST OK

Near Surrey Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Customer complaint that is too noisy when dispense water and that there old fridge wasn’t as loud explain some fridge are loud then other also there getting to much bubble on water but then it clear s out calling whirlpool tech line spoke to tj, he said fridge is working as designed and that they have to much bubble on water and oxygen he also said they can try switching filter but if still same issue is there water not the fridge,opt test ok"

Near Terrell Dr, North Ridgeville, OH 44039
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL WMH32519HZ0 Found interlock switches faulty. Replaced kit op test good

Near Welton Rd, Conneaut, OH 44030
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF540CWHW01 "Customer complaint that door closer broke, confirmed, unit needs closer and stop; ordrng 1 12968202W (door stop (wht)) and 1 W10918118 (closer)"

Near Stanwell Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYW04 Installed new part unit op tested good

Near Manor Dr, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

WASHER GE WJXR2080TAWW "The unit needs four new suspension rods. Water valves tested good. If you advance the timer the unit will stop filling and drain and spin. Needs a pressure sensor switch ; ordrng 1 WH12X10065 (SENSOR ) and 2 WH16X543 (rod/spr yllw)s and 2 WH16X544 (washing machine susp)s, used 1 SHIPPING (shipping and handling) from stock"

Near Wyandotte Ave, Lakewood, OH 44107
Joe O.

Joe O.

RANGE FRIGIDAIRE LGGF3046TFA "Cc: will not bake, knob in off position does not line upFound burner valve does not stop in the correct position when shutting unit off. Found igniter is receiving proper power but not igniting. Needs igniter and burner gas valve; ordrng 1 316489403 (ignitor,burner) and 1 5304506548 (valve)"

Near E 111th St, Cleveland, OH 44106
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSC48FMS00 Replaced bottom left hinge and adjusted right hand hinge OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock

Near Royal Portrush Dr, Solon, OH 44139
Joe O.

Joe O.

DRYER MAYTAG MEDX500BW0 Cc: won’t startFound unit is only receiving 120vac. Had customer cycle the breaker. Unit now receiving proper power. Ran test cycle. Op test ok

Near Harcourt Dr, Cleveland Heights, OH 44106
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc unit not making ice again.Customer stated it make a few ice cubes after lat service, then stopped again.Found small amount of ice buildup in fill tube, just enough to block water flow. Cleared ice, tested manual water fill. Good flow. Checked fill tube heater resistance, good at 6.3k ohms, power in to heater good at 119v. Called wp techline, Rich, it may be valve seeping, or even if heater tube checks good, could still be intermittent operation due to wire breaks in door harness or up in door, which would constitute a freezer door replacement.. ; ordrng 1 WPW10179146 (valve-inlt)"

Near Preston Rd, Warrensville Heights, OH 44128
Brian M.

Brian M.

DISHWASHER WHIRLPOOL MDB8989SHZ0 Removed dishwasher Swapped everything over to new tub Reinstalled tub Ran Test cycle did not see any leaks at this time Installed kick plate OP TEST OK

Near N Village Ln, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB7749AWW2 I ran the unit. I was not able to duplicate an issue UniT tested good

Near Seabury Ave, Fairview Park, OH 44126
Joe O.

Joe O.

RANGE WHIRLPOOL KSDB900ESS3 Cc: interior lights not workingFound both interior bulbs blown. tested power to sockets. Needs interior bulbs. Advised customer warranty does not cover bulbs. Customer is going to purchase bulbs from local store. Op test ok

Near W 20th St, Cleveland, OH 44113
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDBTT56AWQ Switch membrane has failed. The part is discontinued; ordrng 1 99002802 (UI)

Near N Oxford Oval, North Olmsted, OH 44070
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4816FW2 Cc: spin light flashingEntered diagnostics. Found no stored error codes. Ran auto test and calibration. Ran normal cycle. Found excessive suds in unit. Advised customer on detergent usage. Ran drain and spin. Unit functioning as designed. Op test ok

Near Summit Ave, Maple Heights, OH 44137
Brian M.

Brian M.

REFRIGERATOR GE PFE29PSDASS "Cc unit not cooling Found unit plugged in but not cooling Found compressor not running Removed start device and connected compressor tool Compressor will run and unit started to frost needs start device ; ordrng 1 WR87X29409 (compressor inverter15304), used 1 SHIPPING (shipping and handling) from stock"

Near Kent St, Kent, OH 44240
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104HBL0 There is plastic underneath the heating element unit tested good

Near Sycamore Dr, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH53521HZ4 "found one extra connector loose on switch call bj we couldn’t figure out he ask to call whirlpool spoke to tj, he said the on our truck stock switches does not goes with this unit cause unit already comes with four switches and harness wires are different so each switch only have two terminals the new interlock on truck stock ,one of switches has three terminals and the rest has two terminals that’s why there was one connector loose so what bj figure out is to take the blue wire of the new switches and they all will have two terminals only and it work opt test ok"

Near Camelot Way, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "installed evaporator, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10890290, and 2 W10891067 from stock"

Near Elmwood Ave, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB855DC4 "Found black wire on terminal block broken replace wire from truck stock,opt test ok"

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW3 "Ran diagnostic found f0e5 off balance load clear ran drain and spin pass,opt test ok"

Near Midway Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW "Ran diagnostic found error f0e5 off balance load clear error code ran calibration and auto test pass also put into drain and spin,opt test ok Working as designed"

Near Oak Point Rd, Lorain, OH 44053
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7300DW0 Cc unit still not running properly Ran test with load fill unit with some water and then pumped it out found unit to trickle in the pump normal then trickle out again Needs drain pump

Near Fenton Ave, Mogadore, OH 44260
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc unit still leaking Called whirlpool, They advised me to check that water lines and filter head for air leaksI checked over all lines and everything seems to be normal can not see any air leaks every connector is sitting the way it should, removed check valve from bladder because pressure seemed to be to low. after confirming with whirlpool they advised to replace the freezer door ; ordrng 1 8201815 (connector) and 1 LW10918659 (dor-fip)"

Near S Cleveland Ave, Mogadore, OH 44260
Joe O.

Joe O.

RANGE MAYTAG MGR6600FZ1 "Cc: not closing, hinges damagedInstalled hinges. Op test ok"

Near E Pleasant Valley Rd, Independence, OH 44131
Joe O.

Joe O.

WASHER MAYTAG MVWB855DC3 Cc: error codeFound error code f6e2(communication error). Installed control and ui. Ran auto test and calibration. Op test ok

Near Cheryl Ann Dr, Seven Hills, OH 44131
Joe O.

Joe O.

RANGE GE PGB960EEJES Cc: error codesCould not duplicate error. Ran test bake to 350 in both ovens. Op test ok

Near Justo Ln, Seven Hills, OH 44131
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ET1LFKXKB02 Cc: water leaking in ff sectionFound drain plugged up. Cleared drain and ice. Op test ok

Near Ramage Ave, Maple Heights, OH 44137
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW0 Found error f6e2 Communication Error: UI Cannot Hear ACU check out is correct but she has two unit plug in the same outlet advise her again to make sure both unit are not connected on same circuit clear error code reboot computer for 3 minutes plug in ran calibration and auto test pass ran normal cycle pass advise her if it act up again it will need a control calling whirlpool to see if they agree with me or they want me to replace it /they kept me on hold to long I’m going to order control and control panel ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)

Near Jackson St, Lorain, OH 44052
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFH04 "Do not have the correct fitting for the evap. Called t/l Leon to flush the system, to see if it works. If not will have to replace the evap. Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok ; used 1 TJAF1200, 1 W10896677, and 1 WPW10143759 (DRIER) from stock"

Near Evangeline Rd, Cleveland, OH 44110
Corina B.

Corina B.

DRYER MAYTAG MEDB765FW0 CC that the unit will start. Found the door switch is broken. Replaced the door switch from t/s. Optest ok; used 1 WP3406107XXX (XXX DO NOT RESTOCK XXX) from stock

Near Brendan Ln, North Olmsted, OH 44070
Corey L.

Corey L.

RANGE WHIRLPOOL WFG770H0FZ0 "Customer complaint front left burner not lighting every time and the oven temps are off, confirmed, ignitor is weak, unit needs burner head asm, started bake cycle for 200 and waited 15 minutes after preheated, temp was 185, instructed customer on temp offset but did not adjust, letting his wife do it when she comes home; ordrng 1 WPW10515455 (burnr-head)"

Near Bridgestone Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint ice not being made, confirmed found filltube frozen, cleared, op test good"

Near Creekside Ln, North Ridgeville, OH 44039
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SHZ0 "CC that the unit ui had all the lights on. Ran diag no codes. Ran a calibration. Started a quick cycle, twice, let it run for several minutes. Working as designed. Optest ok."

Near Chaucer Ct, North Ridgeville, OH 44039
Corey L.

Corey L.

RANGE KITCHENAID KSEG950ESS1 "Installed main control, op test no good f2e1 stuck key pops up right away, unit needs new touch panel; ordrng 1 W10915815 (panl-cntrl)"

Near Queen Anne Ave, Lorain, OH 44052
Dan H.

Dan H.

ELEC SLIDE-IN JENN-AIR JES9800CAF00 "Installed new cooktop, op test good"

Near Highland Dr, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDHB01 "Customer complaint of noise, noise is compressor running, this is normal, installed compressor compartment cover, door shelves do not fit in new door, the liner is different, ordering another door; ordrng 1 W10862410 (dor-fip)"

Near Twin Oaks Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

RANGE KITCHENAID KGSS907SSS03 "CC that the unit will not heat up. Ran diag f2e1 shorted keypad, checked the keypad, good. Heated oven to 350*, sparked on first try every time. Repeated bake cycle heated every time. Has a good flame on the bake and broil. Optest ok"

Near Hilliard Oak Ln, Westlake, OH 44145
Corey L.

Corey L.

DRYER GE GTD45EASJWS "Customer complaint dryer door brackets broken and door fell off, confirmed, brackets to hold dr failed, replaced with part sent, op test good"

Near Moorewood Ave, Avon Lake, OH 44012
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WOC75EC7HV03 "Customer complaint that unit keeps changing time and date, unit needs new user interface; ordrng 1 W11311650 (user interface )"

Near Huntington Close, North Royalton, OH 44133
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not spraying, confirmed, unit needs new sump assembly ; ordrng 1 W11087376 (pump&motor)"

Near Johnson Dr, Parma, OH 44130
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 "CC that the unit will not wash. Ran diag F7e1 basket speed fault. Started a manual agitate basket would not agitate. Found the connections to the capacitor was not plugged in. Checked the capacitor, good. Plugged the capacitor back in. Started a agitate and spin, good. Started a cycle with clothes. Optest ok"

Near Berkeley Dr, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint of frost build up in freezer section, found freezer section door not sealing on right side, found door not mounted properly, corrected, op test good"

Near Michael Dr, Brook Park, OH 44142
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM354DSS4 Installed ui. Ran diagnostics test cycle. Op test ok

Near Butternut Rd, Chesterland, OH 44026
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Recovered refrigerant, replaced evap, compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.5.oz r134a, unit cooling, pressures good. Replaced side plates. Op test ok. Give 24 hours for unit to return to normal temps.; used 1 WPW10143759 (DRIER) from stock"

Near Ridge Rd, North Royalton, OH 44133
Arthur V.

Arthur V.

WASHER WHIRLPOOL LAT9824AAE Found unit needs a water inlet valve —— part number 22001138. Part needed is nla since 01-16/. Advised customer someone would call him shortly about status SM

Near Girdled Rd, Painesville, OH 44077
Arthur V.

Arthur V.

COOKTOP ELE GE ZGU385NSM2SS "Found unit needs transformer.; ordrng 1 WB27X21609 (transformer), used 1 SHIPPING (shipping and handling) from stock"

Near Demshar Dr, Mentor, OH 44060
David R.

David R.

WASHER MAYTAG MVWB765FC3 Replaced part. Tested on diagnostics 51/52. Op test ok

Near Weatherwood Ln, Broadview Heights, OH 44147
David R.

David R.

WASHER MAYTAG MHW6630HW0 "Cc of water leaking, had some in drain pan. Unit on second floor. Shad picture of where suds was located, top of drain hose coming from machine. Took back off, ran unit on diagnostics cycle, also filled unit up and drained out. No water, nothing clogged or cracked or bent. Drained water a couple of times, no leaks. Checked hoses, checks all connection, no leaks and no water residue. No residue coming from ventilation port. Advised of usage of detergent. Customer put load in. Unit working fine. No leaks. Could not duplicate. Op test ok"

Near W Edgerton Rd, Broadview Heights, OH 44147
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found icemaker stalled in mid cycle. Needs icemaker ; ordrng 1 WPW10300022 (icemaker)

Near Bellflower Rd, Mentor, OH 44060
Jason N.

Jason N.

DRYER SAMSUNG DV210AEWXAA "Cc unit not blowing out hot air. Customer stated she already cleaned the vents, but to no avail.Confirmed no heat from unit in timed dry op. Checked all thermals, found element open, unit needs heater element. Ordering.; ordrng 1 WP35001247 (element8584), used 1 SHIPPING (shipping and handling) from stock"

Near Nob Hill Oval, Chagrin Falls, OH 44022
David R.

David R.

RANGE WHIRLPOOL WFE540H0ES0 "Replaced part. Tested on bake, 350*. Let preheat, waited a couple more mins. Tested. Good. Op test ok."

Near Hunting Meadows Dr, Strongsville, OH 44136
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit making thumping or knocking noiseRan different diagnostics functions to identify a sound, all functions normal, no abnormal sounds at this time. Advised customer she also may be hearing the unit liner contracting and expanding due to sudden temp changes when unit begins to cool or when unit goes into a defrost. Op test good."

Near Richmond Rd, Bedford, OH 44146
David R.

David R.

WASHER MAYTAG MHW5630HW0 "Cc load still wet at end of cycle. Said it’s only wet on the heavy duty cycle. No error codes. Ran diagnostics, good, spinning and all components working correctly. Looked at settings while on heavy duty, found spin turned off. Showed customer settings. Unit is good. Op test ok."

Near Emerson St, Columbia Station, OH 44028
David R.

David R.

DISHWASHER WHIRLPOOL WDF320PADW0 Cc unit is not heating. Found short on actual element. Also control is not working to turn on all options on Ui. Ordering control and heater.; ordrng 1 W10518394 (heater) and 1 W10804118 (cntrl-elec)

Near Westbridge Dr, Berea, OH 44017
Jason N.

Jason N.

REFRIGERATOR KENMORE 106.642324 "Cc unit needs defrostedFound freezer drain clogged, ice buildup in freezer bottom. Cleared ice and steamed drain clear. Checked drain tube behind unit, is clear. Op test good."

Near Flanders Dr, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5KVEXVB00 Installed new part unit op tested good

Near Melzer Ave, Cleveland, OH 44120
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Installed new part unit op tested good

Near Hyde Park, Beachwood, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MHW5100DW0 "Customer complaint washer leaking some times, started wash cycle, no leaking from dispenser area or valves, found dog hair around gasket and some evidence of dripping down the front, found drain holes in bellow clogged with dog hair and full of water from test cycle, advised customer to clean regularly to prevent, left water mit mat"

Near Plymouth Dr, Bay Village, OH 44140
David R.

David R.

DRYER MAYTAG MDE6700AYW Replaced element. Tested. Heat cycled. Op test ok

Near Overlook Way, North Ridgeville, OH 44039
Brian M.

Brian M.

RANGE WHIRLPOOL WEE730H0DB0 Installed fan element control and thermostat Ran self test. Ran test bake to 350 OP TEST OK

Near Newton Falls Rd, Ravenna, OH 44266
Corey L.

Corey L.

DRYER KENMORE 110.795228 "Replaced thermal fuse, op test good"

Near Lake Rd, Bay Village, OH 44140
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSS25C4MGZ00 "Customer complaint that freezer section door gasket is rubbing against fresh food section door when opened, found dent in cabinet at freezer section door hinge causing freezer section door to be too close to fresh food section door at the bottom, this cannot be repaired, called whirlpool techline spoke to Dustin , unit is non repairable out of warranty, video chatted with techline to show them dent.

Near W 130th St, Middleburg Heights, OH 44130
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB765FW1 "Customer complaint that unit is not completing cycles and cycle selector is not working sometimes, ran diagnostics found f5e1(lid switch fault), f8e6(water hazard), and f2e1(stuck key) error codes, lid is not locking, unit needs new lid lock, customer does not want repair at this time ; ordrng 1 W10810403 (lid lock assy)"

Near Forestwood Dr, Parma, OH 44134
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW1 Cc unit fills when water is on and will not stop when unplugged Needs water valve Replaced water valve Ran auto test and calibration OP TEST OK ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Auburn Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR GE PFS22MIWABB "CC that the freezer is still not cooling. Checked the evap no frost pattern. Unit is in a defrost. Evap fan is running when it’s in a defrost. Unplugged the unit tested the compressor with the watt meter, unit would not turn on after 15 minutes. Used the start box for the compressor 1.3 amps. Will need a start relay. Cust paid the differences from the thermistor and the start relay ; ordrng 1 WR07X10086 (relay-ptc) and 1 WR55X24064 (capacitor)"

Near E 197th St, Euclid, OH 44119
Jason N.

Jason N.

DRYER WHIRLPOOL WED6620HC0 "Installed control board and console. Power on restored. Ran op test, unit test good."

Near Fox Run Trail, Aurora, OH 44202
Jason N.

Jason N.

DISHWASHER JENN-AIR JDB8200AWP1 "Cc unit not drying dishesRan diagnostics, found code 7-1 for no heat. Ran diagnostics cycle on the entirety. Heater did not turn on, checked heater circuit from control board, resistance at 16.7 ohms, checks good. No power from control. Unit needs control board. ; ordrng 1 W10866118 (cntrl-elec21082), used 1 SHIPPING (shipping and handling) from stock"

Near E Homestead Dr, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFCS22EVMS8 "Cc unit water dispense not workingCustomer stated the water dispense nor the ice maker are dispensing. They tried a new filter. Checked water source at sink valve, good water flow. Checked source at back of unit, no water at inlet connection. Customer has source water line running through multiple cabinets from sink to unit. Advised customer that she would need to contact plumber at this point."

Near Walnut Trail, Chagrin Falls, OH 44023
Corey L.

Corey L.

WASHER FRIGIDAIRE ATF8000FG1 "Customer complaint washer not working after pressing start on any cycle, confirmed door not locking, found door lock failed, unit needs dr lock asm; ordrng 1 131763256 (DR LOCK), used 1 SHIPPING (shipping and handling) from stock"

Near Paisley Dr, North Olmsted, OH 44070
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW3 Ran diagnostics getting a f8e1 error code. Clod water clogged. Needs water valve. Unit spinning ok. Needs leveled. ; ordrng 1 W11210463 (valve)

Near Marcy Rd, Pierpont, OH 44082
Corey L.

Corey L.

MICROWAVE WHIRLPOOL WOC54EC0HS01 customer complaint turntable will not work for several days or weeks then it will start working, no errors found, turntable operating as designed, customer may be selecting turntable option off by accident from time to time, explained this feature, unit is operating as designed"

Near Hedgebrook Dr, North Royalton, OH 44133
Corey L.

Corey L.

DRYER WHIRLPOOL WED8620HC0 "Customer complaint screw on door is not tight and rattles while using, confirmed, was able to get some bite on thread to tighten screw, tightened, op test good"

Near Rye Gate Dr, North Royalton, OH 44133
Corey L.

Corey L.

COOK TOP KITCHENAID KGCP462KSS02 "Customer complaint grill in center not working, found screw missing on burner and burner had been moved over too far from glow ignitor to light, added screw to burner, op test good"

Near Kennedy Ridge Rd, North Olmsted, OH 44070
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2569VEM4 "Cc unit not cooling and no lights on dispenser panelConfirmed unit not running, dispense panel only momentarily lights up when buttons are pressed. Unit compressor not running, unit needs main H.V. Board.; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"

Near E 194th St, Euclid, OH 44119
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint water not dispensing, confirmed water not dispensing with or without filter, ice cubes are really small and only a few dozen had been dropped, found water line right after house supply copper connection, water line stress relief not installed to back panel, installed water line to unit using stress relief loop supplied, op test good"

Near Creekside Ln, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER MAYTAG MVWB725BW0 Bearings have failed I can hear the stater and rotor sliding against each other there is that much play in the bearings.; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)

Near Clark Ave, Cleveland, OH 44102
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Installed new part unit op tested good

Near E 148th St, Cleveland, OH 44110
Joe O.

Joe O.

RANGE WHIRLPOOL WFG550S0HZ1 Installed dsi board. Ran test bake. Unit not igniting. Tested power to dsi board. Control not sending power to dsi. Needs main control; ordrng 1 W11258611 (cntrl-elec)

Near Kingston Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

RANGE WHIRLPOOL WFE320M0ES Cc: burners don’t workTested all burners. Tested bake and broil. Unit functioning as designed. Op test ok

Near Euclid Ave, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Removed washplate, had to break apart to remove. Also found hub retainer fork loose, has been rubbing on the underside of washplate. Replaced using truck stock. Installed new washplate. Op test good.; used 1 W10528947 (HUB) from stock"

Near Crystal Ave, Euclid, OH 44123
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW1 Installed door switch. Ran test cycle. Op test ok

Near Morley Rd, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MHW6630HW0 "Customer complaint that unit sounds like it is falling apart, ran diagnostics, no error codes found, ran test cycle, unit completed test cycle, no unusual noises heard, unit is not level and has a board wedged under back right corner, advised customer that unit needs to be on a solid level surface, unit is operating as designed"

Near Martin Luther King Jr Dr, Cleveland, OH 44104
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GS5SHGXLQ01 Installed bracket Ran test on water and ice OP TEST OK

Near South St, Garrettsville, OH 44231
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL IX7DDEXGZ000 "Cc unit water dispense not workingConfirmed no water from dispenser, ice maker is working and producing ice. Checked power in to water inlet valve on dispense side, good power at 122v when activated. Unit needs water inlet valve. ; ordrng 1 W11043013 (valve)"

Near Woodlane Dr, Mayfield, OH 44143
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ED5DHEXWB03 Cc unit not running Found unit to be not running but plugged in Moved thermostat and unit still did not kick In Smacked thermostat area and unit kicked in Needs thermostat and control replaced ; ordrng 1 WP2198202 (thermostat) and 1 WPW10366605 (cntrl-elec)

Near Comstock Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Installed new control, op test good"

Near W 85th St, Cleveland, OH 44102
Jason N.

Jason N.

RANGE WHIRLPOOL WFG535S0JS0 Cc unit burner not lighting RFFound no spark from RF burner head. Replaced electrode using overflow truck stock(WPW10515455). Good spark and flame ignition. Op test good.

Near E 33rd St, Cleveland, OH 44114
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269FRZ02 Installed end caps and cover. Op test ok

Near Nelson Ave, Cleveland, OH 44105
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW2 "Cc unit not finishing cycles or not spinning outRan diagnostics, found codes r7e5 for shifter fault, f8e1 for no fill/long fill. Replaced shift actuator using truck stock. Ran auto test and calibration. All functions passed, op test good.; used 1 W10913953 (ACTUATOR) from stock"

Near Baxterly Ave, Lakewood, OH 44107
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 Installed control board. Ran auto test and calibration. Op test good.

Near Parkwood Rd, Lakewood, OH 44107
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc: not drainingCustomer states one day the unit wouldn’t drain, the next day they cancelled the cycle and it drained. Ran normal cycle. Unit filled and was washing. Cancelled cycle. Unit drained. Ran diagnostics test cycle. Found error codes f5e2(door stuck closed) states it can be caused from the customer starting the dishwasher without opening the door between cycles. And f6e4(float switch open) found customer has the drain low in the cabinet under the sink. Advised customer the drain needs to be placed as high in the cabinet to prevent water from flowing back into dish washer. Float and valve on drain are functioning. no error codes after diagnostics test cycle. Unit functioning as designed. Op test ok"

Near E Parkleigh Dr, Seven Hills, OH 44131
David R.

David R.

MICROWAVE WHIRLPOOL KMHS120ESS7 "Customer showed POP. Cc light underneath not turning off. Tried pressing light button, nothing, still stays on. Relay stuck on board. Ordering control.; ordrng 1 W10891019 (panl-cntrl) and 1 W11182110 (cntrl-elec) and 1 WPW10210878 (housng-lmp)"

Near Clear Creek Dr, North Ridgeville, OH 44039
David R.

David R.

WASHER MAYTAG MVWB700BW0 "Cc of unit not spinning like it should, codes popping up, not finishing cycle, loud sound when spinning. F71 Suds detection, F51 motor RPS failure. Spun basket by hand, spins but loud noise coming from bearings. Tested in diagnostics, before spin tried starting up code F51 came up. Washplate comes up but will be damaged. Ordering tub, sensor, hub, washplate.; ordrng 1 W10381078 (outer tub ) and 1 W10820039 (hub) and 1 W11252784 (WASHPLATE ) and 1 WPW10178988 (sensor)"

Near Mills Rd, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF300EBS00 Cc of water not dispensing Found bladder to be frozen Defrosted bladder and raised temp in fridge to help keep bladder from freezing OP TEST OK

Near Gardenview Dr, Maple Heights, OH 44137
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc dispenser not popping open Ran auto test found dispenser not opening when it should be Pulled door skin found dispenser wire not seated all the way in the connector Reseated connector Ran auto test twice and each time dispenser opened OP TEST OK

Near Aurora Rd, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDPE234GPS0 Customer never received an owners manual with his units. I explained how the machine works and how it should be operated unit tested good I could not duplicate an issue

Near Reid Dr, Parma Heights, OH 44130
Brian M.

Brian M.

OTR MICROWAVE KITCHENAID KMHC319ESS0 Cc that sometimes door will say to close it and sometimes the light will not come on when opening it Found unit to be working properly at this time but advised that they may need door switches replaced Customer wants to wait and see what happens EST only

Near Lisa Ln, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG MVWB835DC4 Cc of unit making a noise and not spinning out properly Ran high speed spin with empty load found unit to be making a ticking noise could not pin point where noise is coming from Ran High speed spin with load and tick sound turned into a squeaking noise again I can not find location of noise every time I move or adjust the leveling the sound will change a little but will not go away. At this time I can not pin point noise and not sure what could be causing the issue. Customer to contact with Home Depot they are supposedly replacing her unit

Near Morgan Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 I was able to remove the sheets without removing the agitator. Still installed new part unit op tested good

Near Stratford Dr, Parma, OH 44129
Jeff M.

Jeff M.

REFRIGERATOR GE GTS21FSKCSS "Evaporator fan is not running needs new evaporator fan motor. Est only ; ordrng 1 WR60X27431 (evaporator motor - a), used 1 SHIPPING (shipping and handling) from stock"

Near St Clair St, Willoughby, OH 44094
Corey L.

Corey L.

COOK TOP KITCHENAID KFGU706VSS02 "Customer complaint burners poof when lighting and middle burner not lighting, confirmed, found soot on ignitor tips not giving a good ground for spark, scrapped soot off tip, burner lights advised customer to clean other as needed like a spark plug metal should be showing"

Near Coronado Cir, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MRT311FFFH00 I pulled the refrigerator out I took the back panel off I found that there was a run of copper tubing that was sitting against the floor with no sound dampening could very well be causing the sounds. Unit tested good

Near Thornton Dr, Parma, OH 44129
Corina B.

Corina B.

RANGE KITCHENAID KDRS483VSS03 "Cust power went out and the unit started working. Called t/l TJ with the age of machine should replace the parts. Will need to order the ui, also. The right front burner does not not simmer on low, will need a new switch. ; ordrng 1 WPW10116117 (swtch-memb) and 1 WPW10371235 (valve-brnr)"

Near Inverness Dr, Bay Village, OH 44140
David R.

David R.

DRYER WHIRLPOOL WED7500GC0 "Cc long dry times. Found vent was blocked at end by a handful of lint. Cleared, then good airflow coming out. Upped Dryness level to 3. Tested sensors and they are good. Op test ok"

Near W 130th St, Parma Heights, OH 44130
David R.

David R.

REFRIGERATOR KITCHENAID KRFF305ESS00 Cc of loose door handle and fridge not leveled. Tightened all handles. Leveled unit out as best as possible. Op test ok

Near Ashley Ln, North Royalton, OH 44133
David R.

David R.

DRYER GE GTD42EASJ2WW Replaced parts. Tested. Op test ok

Near Glenbrook Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 I could not find an issue with the machine we did go over proper loading and proper usage. Op tested good

Near Alden Dr, Parma, OH 44134
Arthur V.

Arthur V.

RANGE WHIRLPOOL AGR5330BAB3 Found right front burner not operating properly. Needs valve and burner Reschedule at customer request ; ordrng 1 W10861724 (venturi) and 1 WPW10141709 (valve-brnr)

Near Royalview Dr, Willowick, OH 44095
Arthur V.

Arthur V.

WASHER MAYTAG MVWB765FW1 Customer complaint unit not cleaning clothes and leaving detergent marks (white residue on clothes ). Ran diagnostics only error was a f2e1 ——stuck button—-ran a service cycle and a load size calibration cycle. Both passed. Advised customer to change out drain hose he has a flexable rubber hose on it now—-and clamp. Ship direct to customer for him to install. Advise cust to run a clean cycle with affresh twice in a row and to reduce soap usage to no more than two reaspoons of detergent Right now he is using a capful ; ordrng 1 W11244231 (hose) and 1 WP356138 (clamp)

Near Green Dr, Willowick, OH 44095
Jeff M.

Jeff M.

WASHER MAYTAG MVWC415EW customer bought a used refurbished control board off the Internet. I got the machine to work I had to clear the pressure sensor code recalibrate the machine. Ran a normal wash cycle unit filled and proceeded to the wash section. Explain to the customer I cannot guarantee the control board but it appears to be working.

Near Brichford Rd, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADB5 "Cc not cleaning dishes wellCustomer states wash performance has been poor of late and dishes are not coming out hot and dry like they used toRan diagnostics, found code 7-1 for no heat. Ran diagnostics cycle in entirety. Element turned on at end. No codes at end, heater circuit reenergized. Advised customer to monitor. Op test good."

Near Ravenna Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL n/a "Found water line inside door frozen clear out them put back together and started dispensing water,opt test ok"

Near Gable Ln, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 CC that the water does not work and the lights go out. Found the deli drawer ui is Full of water and the wires are corroded. Unplugged the deli control. Lights and water back back. Will need a new door and control. ; ordrng 1 W10815668 (dor-fip bl) and 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)

Near Wheaton Dr, Sheffield, OH 44054
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8989SHZ0 "Found no defect on drain hose and no cracks also seal are good door sealing properly also insulation not wet and valve is not crack or defective lowes manager said installer brought it back and said it was leaking from the door underneath advise manager that if unit is not properly level it could leak and if the space is tighter when pushing dishwasher in door would have tension when trying to close it everything test good won’t be able to duplicate ,opt test ok"

Near Midway Blvd, Elyria, OH 44035
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Found no water after filter head assy. Needs filter head and filter. Reschedule at customer request. ; ordrng 1 EDR1RXD1 (water filter) and 1 W11162042 (housing)

Near Truman Ave, Wickliffe, OH 44092
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 CC that the ice maker are broke off. Found the tab to the ice maker is broken. Will need a new ice maker. ; used 1 4317943 (ICEMAKER 12359) from stock

Near Woodmill Dr, Westlake, OH 44145
Arthur V.

Arthur V.

WASHER WHIRLPOOL LSN1000KQ0 Found coupling broken. Replaced with truck stock. Op test good ; used 1 285753A (COUPLING) from stock

Near Bar Harbour Ln, Mentor, OH 44060
David R.

David R.

REFRIGERATOR MAYTAG MFI2269VEQ1 "Cc unit not turning on, front UI no display. All power coming from man in control in back. Unit getting 120. Control not sending out correct voltage. Ordering control board.; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Forest Park Dr, LaGrange, OH 44050
Dan H.

Dan H.

RANGE AMANA AGG222VDW4 "Customer complaint that front burners are not lighting, installed new burner heads, op test good"

Near Edanola Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSCS23INSS00 "Replace housing then dispense water,opt test ok"

Near Stonehedge Dr, Westlake, OH 44145
Corina B.

Corina B.

FREEZER WHIRLPOOL WRF535SWHZ03 CC that the light does not turn on when opening the door. Will need a new switch. ; ordrng 1 W11396033 (SWITCH)

Near Piedmont Ct, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced the bins and shelves. Found the lower tracks are hanging up, when opening the door. Will need new rails. ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)"

Near Southbridge Cir, Westlake, OH 44145
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW4 Ran diagnostics getting 2 error codes f0e3 (overloaded). And f8e1 (long fill no fill ) Found dispenser clogged Took apart and cleaned out. Customer concerned with small amounts of water left in dispenser advised this is normal. Advised customer about soap usage ran a service cycle and a load size calibration cycle. Passed. Advised two tablespoons of original strength he detergent Unit op test good

Near Hampton Ct, Beachwood, OH 44122
David R.

David R.

WASHER WHIRLPOOL WFW95HEDW0 "Replaced control and stator, as soon as plugged in, sparks came from control. Went through tech sheet and wiring diagram. Everything is plugged in correctly and everything has continuity and in range of where it should be. Called techline. Austin, checked continuity and voltage. Check on ordering another control and sending senior tech to double check everything ; saved tckt"

Near Clark Rd, Wellington, OH 44090
Corina B.

Corina B.

FREEZER WHIRLPOOL WRF535SWHZ03 CC that the freezer light does not work. Found the door switch is frozen. Steamed out the door switch and gasket. Optest ok.

Near Piedmont Ct, Westlake, OH 44145
Arthur V.

Arthur V.

RANGE MAYTAG MER6772BAW Found unit has a f1-8 error code. Keypad shorted. Unit clock and touch pad one part. Part number 74006213 is no longer available. Unit is unrepairable. ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Callow Rd, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30FXSS1 Cc that unit leaked on right side and it was soapy water Ran test cycle found unit to be full of suds despite not adding any soap Cleared out as much suds as possible buy running a few fill and drain and also by adding cups of cold water to cut down the soap after that ran test cycle and found no leaks at this time

Near Majors Ln, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL WRT518SZFW00 "Cc of door seal, had doors switches to other side. Gap on seal to cabinet of door. Steamed gasket, applied silicone. Leave closed for half an hour to let conform. Op test ok"

Near Frederick Ave, Columbia Station, OH 44028
Brian M.

Brian M.

WASHER ROPER RTW4516FW1 Cc unit is shaking bad Found unit to un even Leveled out unit ran high speed spin with wet towels OP TEST OK Ran calibration OP TEST OK

Near Mohican Pl, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc: not cooling in ff sectionFound temps at 53 degrees in ff section and -3 in freezer. Entered Manual defrost. Unit defrosting. Steamed remaining frost. Installed control. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock

Near King Richard Dr, Parma, OH 44134
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Is making ice customer use heat blower to steam out ice buildup in back there was a service pointer for the housing in the back it hasn’t been replaced also found wire on harness snap customer complaints that he only getting crush ice only found out that the wire that xwas broken supply voltage to auger that switch from crushed and cubes ordering part need ; ordrng 1 242095806 (harness-wiring) and 1 5303918784 (air handler housin) and 1 808456301 (cover)

Near Oaknoll Dr, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED2KHAXVT01 "Replaced the optic eye. Optest ok. Brought core back for return ; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Porter Rd, North Olmsted, OH 44070
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 Cc of squeaking when unit runs showed me a video of the noise Ran diagnostics found no error Ran auto test and calibration with no noise heard Added several towels and ran normal cycle no noise Drained and spun out the towels ran another normal cycle still no noise Checked under unit to make sure the rotor wasn’t dragging the floor no issue found verified that rotor was clean and no oil underneath OP TEST OK At this time I can not duplicate issue

Near Hazelnut Rd, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSCS25FKSS02 Replaced the reservoir. Optest ng. When install the filter the water was leaking from the housing. Will need a filter housing. ; ordrng 1 WP2199840 (housing)

Near Argyle Oval, Rocky River, OH 44116
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Installed mw control board, inverter board and magnetron. Ran multiple heat op tests. Good heat each time. Op test good."

Near Cotswold Dr, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104HPS0 "CC that there is soap left in the unit when done. Ran diag 4-3 wash motor not running, 7-1 no heat. Checked the power at the control 0 volts to the pump and motor. Will need a control and pump and motor.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"

Near Russell Ave, Parma, OH 44134
Dan H.

Dan H.

RANGE WHIRLPOOL WFE540H0ES "Customer complaint of burning smell coming from oven, element is good, bottom of oven is dirty, started bake for 350 degrees , oven heated, advised customer to run clean oven cycle, unit is operating as designed"

Near Larchmont Ave, Lakewood, OH 44107
Dan H.

Dan H.

WALL OVEN JENN-AIR JJW2830WP00 "Customer complaint that oven is not heating, started upper and lower oven on bake for 350 degrees, both ovens heated to 350 degrees, unable to duplicate the problem , unit is operating as designed"

Near Eleven River Rd, Rocky River, OH 44116
Corey L.

Corey L.

DRYER WHIRLPOOL WED7500GW0 "Customer complaint door keeps opening while drying, found door not closing tightly, unit is leaning forward, leveled unit, replaced latch and strike with parts sent, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, op test good"

Near Thornhope Rd, Cleveland, OH 44135

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