We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Willoughby Hills, OH 44092
Jason N
Job Details:
06/16/2023
"Cc unit not working properlyRan diagnostics, no codes stored. Started wash test cycle. All functions passed. Started normal cycle, unit drained, filled and started washing. No issues found at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model gs5shaxnl00
Near Cleveland, OH 44117
Jason N
Job Details:
06/16/2023
"Cc unit not cooling in either sectionCustomer stated unit stopped cooling then started cooling again, has since stopped cooling once again. Found both sections at room temperature, compressor is not running. Compressor is extremely hot, found condenser fan motor is not working, blade had also fallen off motor shaft. Motor bearings are loose. Unit will need condenser fan motor replaced. ; ordrng 1 W10124096 (Motor-cond)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lyndhurst, OH 44124
Joe O
Job Details:
06/16/2023
"Cc: off balance, grinding noiseCustomer stated unit was making a grinding noise(currently stopped). Then after that stopped she washed a small load and all the clothing was pushed to one side and unit was shaking, and banging excessively. Found error codes f0e4(spin limited by water temp) f0e3(overload). Ran auto test. Found water lines incoming are correct. Found grinding noise while spinning. Found rotor bolt loose causing rotor to rub on stator. Gear case leaking. Wash plate will need broke or cut out. Needs gear case, washplate, slider, and stator. ; ordrng 1 W11393685 (Gear case) and 1 W10915700 (stator) and 1 W10902814 (washplate) and 1 W10734521 (slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVB03
Near Brooklyn, OH 44144
David R
Job Details:
06/16/2023
"Replaced drain tube, motor and blade. Found previously worked on in the past. Last person cut wires when not needed. Missing wires on harness. Ordering harness wire and another fan ; ordrng 1 WPW10128551 (Fan) and 1 W11260592 (Harness)"
We serviced a
MAYTAG WASHER
Model LAT9824AAE
Near Bay Village, OH 44140
Marie V
Job Details:
06/16/2023
"Cc that unit is not draining. Confirmed, found door switch open, will need new. ; ordrng 1 WP22001682 (Lid), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Cleveland, OH 44111
Angel
Job Details:
06/16/2023
"Cc that ff section ceiling lights are off and the freezer one as well. Replaced freezer module and still had lights off, found module under ice maker causing issue replaced it opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Brooklyn, OH 44144
Manny
Job Details:
06/16/2023
"Cc unit leaking, and fabric softener no going down and leaking from there too, verified and replaced tub ring and cleaned FS dispenser, opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDQ14
Near Euclid, OH 44117
Joe O
Job Details:
06/16/2023
Cc: not turning onFound display is dead. Unit beeping when pressing keys. Will not start bake. Control is receiving proper power. Needs controlControl shows discontinued; ordrng 1 8302152 (microcomputer)
We serviced a
FRIGIDAIRE WALL OVEN
Model n/a
Near Brooklyn, OH 44144
David R
Job Details:
06/16/2023
Cc unit not heating. Found broken ignitor. Replaced from t/s. Tested. Good. Heating and cycling. Good. Op Test Ok.; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HWH09
Near Broadview Heights, OH 44147
Bill
Job Details:
06/16/2023
"Cc door wont close, and no display. Confirmed cc, door will not latch and no display. Ordered new latch, control, and Ui. Office to follow up as parts where not in stock on marcon.; ordrng 1 W11416373 (Control elec) and 1 W11549257 (Ui) and 1 W11493414 (Switch)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRM00
Near Cleveland, OH 44120
Corina B
Job Details:
06/16/2023
"Replaced the condenser fan. Fan turned on. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Willowick, OH 44095
Jason N
Job Details:
06/16/2023
"Cc unit making a noise during wash cycleRan wash test cycle, no abnormal noise heard, agitation operation normal. Switched to rinse and spin cycle, unit spun and drained. No abnormal noise heard. Could not duplicate noise concern at this time. Advised customer to monitor and possibly record noise if it should occur again."
We serviced a
GE REFRIGERATOR
Model GSE25GGHKCCC
Near Willowick, OH 44095
Jason N
Job Details:
06/16/2023
"Cc unit freezer light not working Customer stated as she was emptying the freezer section in preparation of service visit, the light came on in the freezer. On talking with the customer we believe that there may have been some product interfering with the door switch. Tested door switch several times, light responding by turning off then back on. Unable to duplicate light issue at this time. Customer to monitor."
We serviced a
MAYTAG WASHER
Model LAT9406AAE
Near Mentor, OH 44060
Joe O
Job Details:
06/16/2023
"Cc: shaking while spinningFound pads moved on base. Needs damper kit; ordrng 1 203956 (damper kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bedford, OH 44146
Brian M
Job Details:
06/16/2023
Cc of film residue or film on dishes This is caused by to much soap Advised on loading and soap usage
We serviced a
WHIRLPOOL DRYER
Model WED9500TW3
Near Parma, OH 44129
Corina B
Job Details:
06/16/2023
CC that the unit is not working. Confirmed unit does not start. An f1 flashes on the control. f1 Primary Control Failure. To replace the control. Part is out of stock. Office to reschedule. ; ordrng 1 WPW10174746 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cleveland, OH 44122
Brian M
Job Details:
06/16/2023
"Cc unit not powering onFound unit getting power but no lights on control Possibly lid latch also damaged Needs ui and lid latch ; ordrng 1 W11457841 (Strike) and 1 W11419171 (Control) and 1 W11394572 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Middleburg Heights, OH 44130
Bill
Job Details:
06/16/2023
"Cc lid not latching, confirmed cc strike broken. Changed strike, opt test good."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Shaker Heights, OH 44122
Brian M
Job Details:
06/16/2023
Cc has no functional failure just questions on use Advised on functions
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cleveland, OH 44124
Brian M
Job Details:
06/16/2023
Found ff section frosted over again Service bulletin followed instructions and still same issue Non repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42FTX00
Near Highland Heights, OH 44143
Brian M
Job Details:
06/16/2023
"Cc no ice Found ice maker bail arm in off position Customer has issues with getting filter out Found black cap missing Needs cap Customer can install on filter ; ordrng 1 WP2260518B (cap-filter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Cleveland Heights, OH 44121
Bill
Job Details:
06/16/2023
"Cc not spinning, confirmed cc. Changed latch motor and capacitor. Tested opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVS0
Near Lakewood, OH 44107
David R
Job Details:
06/16/2023
Replaced water valve. Corrected spray arm. Good. Running. No leaks. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRWW
Near Ashtabula, OH 44004
Dan H
Job Details:
06/16/2023
"Customer complaint of frost build up in freezer section , confirmed, found gap between liner and cabinet, greater than 1/4 inch(see pic), unit cannot be repaired , called non repairable number spoke to Larry , documented findings, unit is not repairable"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Jefferson, OH 44047
Dan H
Job Details:
06/16/2023
"Customer complaint that unit is not spraying water, confirmed, wash motor is not running, found adjusters broken, unit needs new sump assembly and adjusters ; ordrng 1 WPW10591570 (Sump) and 2 WPW10546503 (Adjuster)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM02
Near Thompson, OH 44086
Dan H
Job Details:
06/16/2023
"Customer complaint that unit is not cooling, freezer section temperature at 61 degrees, fresh food section temperature at 58 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator , unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 W10836706 (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland, OH 44102
Manny
Job Details:
06/16/2023
"Cc unit leaking and making a loud noise, verified and unit leaks at the fitting where house water connects to unit inlet line, found the fitting nylon gasket on the floor behind the unit, customer needs plumber to fix fitting. Corrected fan noise. Opt test ok!"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bay Village, OH 44140
Marie V
Job Details:
06/16/2023
"Cc that unit is now making the noise while agitating. Ran diag no error codes. Tilted unit and found cam has been scratching cover, corrected all issues, also replaced cam and used lock tite on screw to avoid it from getting loose. Showed cust. Op test ok.; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Cleveland, OH 44102
Manny
Job Details:
06/16/2023
"Cc unit constantly draining and showing only one minute on display, verify and unit gives F11, f24, and f60, replaced control with the pre id, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYW01
Near Wickliffe, OH 44092
Jason N
Job Details:
06/16/2023
Installed drawer tracks. Drawer op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Willowick, OH 44095
Jason N
Job Details:
06/16/2023
Installed drum into ice container. Ran ice dispense test. Ice dispense test good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Independence, OH 44131
David R
Job Details:
06/16/2023
"Cc not draining. Getting error for not draining, can hear drain pump moving and slow drain. Impeller blades good. Will need new pump and drain hoses. Gave estimate. Do not order at this time. Customer calling whirlpool.; ordrng 1 W11414944 (Hose) and 1 W11551233 (Hose) and 1 W11497943 (Pump drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW9627DDW
Near Highland Heights, OH 44143
Brian M
Job Details:
06/16/2023
Cc requested upper door to be removed and separated for door cleaning Removed and separated door so customer can clean glass OP Test Ok
We serviced a
KITCHENAID RANGE
Model KCGS956ESS02
Near Broadview Heights, OH 44147
David R
Job Details:
06/16/2023
"Replaced middle burner along with orfice, ignitor and spark module. Tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Gates Mills, OH 44040
Brian M
Job Details:
06/16/2023
"Cc unit not powering on Found ui dead, pulled ui and inspected Swapped cables from damaged part received and testedUnit is now operational at this time Advised to watch"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby, OH 44094
Jason N
Job Details:
06/16/2023
"Cc unit making a clanging noise during spin cycleRan spin test using 5 wet towels. Found noise in question is coming from the drain pump, sounds like an object in bouncing around inside. Pulled drain pump, no object. Re@plced drain pump using misc. truck stock part. Reran spin and drain. No abnormal noises heard. Op test good. ; used 1 W11396717 (Pump) from stock"
We serviced a
GE REFRIGERATOR
Model GSS25IYNRHFS
Near Grand River, OH 44045
Joe O
Job Details:
06/16/2023
Cc: leaking in freezerFound fill cup for ice maker missing. Customer had fill cup. Reseated fill cup. Op test ok
We serviced a
GE RANGE
Model JGB735SP1SS
Near Painesville, OH 44077
Joe O
Job Details:
06/16/2023
"Cc: oven not working, error code f910Found oven light stuck on. Will not shut off. Found error f200 after attempting a bake, then control shut off. Needs control; ordrng 1 WB27X37998 (Control) and 1 WB07X38059 (Overlay)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cleveland, OH 44102
Angel
Job Details:
06/16/2023
"Cc they keep getting an LF error which is an F8E1 error code for long fill. Verified and confirmed unit is getting hot water but not cold water, will need inlet valve replaced. Installed inlet valve tested unit opt test good.; used 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Rocky River, OH 44116
Angel
Job Details:
06/16/2023
Cc that when they finish the cycle theres soap residue on the door. Verified and dispenser has a small crack on the bottom part of the dispenser door which when you close the door the soap will drip down and it will stain the door. Will need dispenser replaced or just keep using as is because the unit is washing and receiving water as should. Gave customer estimate and they decided to keep using as is.; ordrng 1 W10861000 (Dispenser)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS00
Near Cleveland, OH 44108
Marie V
Job Details:
06/16/2023
"Cc that the unit still making a noise, confirmed . Found water line leaking again, used sealer for the water line, unit now is leveled. Tested ice maker and took video. Op test ok"
We serviced a
SAMSUNG DRYER
Model DV42H5200EPA3
Near Shaker Heights, OH 44122
Corina B
Job Details:
06/16/2023
Installed the spring. Opt test ok.
We serviced a
KENMORE DRYER
Model 11087088601
Near Avon Lake, OH 44012
Angel
Job Details:
06/16/2023
"Cc that unit is making a squealing sound. Confirmed cc, idler pulley is squealing will need idler pulley replaced, used Repair kit from truck stock belt, idler pulley and rollers got replaced tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lakewood, OH 44107
Manny
Job Details:
06/16/2023
"Cc that unit leaking again, ran test cycle and no leaks reran cycle and noticed the insulation underneath the door getting moist, remove insulation and water droplets forming under the door, unit needs door gasket and bottom seal; ordrng 1 W11177741 (gasket) and 1 W10909089 (lower seal,bottom), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL00
Near Pepper Pike, OH 44124
Corina B
Job Details:
06/16/2023
"CC that the unit stopped working after 12 minutes and went blank. Confirmed. Found the thermal fuse open. Replaced the fuse from t/s. Heated both ovens to 350*. The upper cooling fan is not turning on. The lower one is on. Will need the cooling fans. ; ordrng 2 W11245567 (Fan)s, used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Windsor, OH 44099
Dan H
Job Details:
06/16/2023
"Customer complaint that unit is not agitating, unit is agitating a little bit, found agitator bolt loose, tightened, op test no good , installed shifter and cam kit, op test no good , unit needs new gearcase and agitator ; ordrng 1 W11454738 (Gearcase) and 1 W10772621 (Bolt) and 1 W11661945 (Retainer) and 1 W11158175 (Cam) and 1 W11480892 (Agitator top) and 1 W11561052 (Coupler) and 1 W11418231 (Agitator base)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL0
Near Chardon, OH 44024
Dan H
Job Details:
06/16/2023
"Installed new door skin, op test good"
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Parma, OH 44134
Marie V
Job Details:
06/16/2023
"Cc that the unit does not turns on easy. Tested unit, explain that the power button has to be pressed a little bit hard, the other way to turn unit on without pressing the button is by moving knob. Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44144
Marie V
Job Details:
06/16/2023
Replaced gas valve ignitor and harness. Preheated oven.op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF04
Near Pepper Pike, OH 44124
Corina B
Job Details:
06/16/2023
"CC that there is water leaking. Confirmed. Found the valve leaking at the weld. Will need a new valve. ; ordrng 1 WPW10498990 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Sheffield, OH 44054
Angel
Job Details:
06/16/2023
"Cc that unit is still doing the same thing will freeze everything but will leave ice cream still feeling a little soft. Took apart freezer again to verify frost pattern and it has a perfect frost pattern, so I called tech line and spoke with Joe explained issue and after gathering some info he asked me to verify the condenser and when i looked underneath unit it was clogged up with dog hair and dust Joe said that had to be the problem because everything else seems fine so he said to clean it out good and have customer monitor to see if thst helps. Cleaned out condenser and fan as well and explained to customer issue and to monitor fir now to see if that helped opt test good."
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Willoughby, OH 44094
Corina B
Job Details:
06/16/2023
"CC that the ice is clumping. Confirmed. Fz 4. Found the ice maker with a sheet of ice and some cubes melted. Correct shut off. Checked the thermistors, in range. Will need a valve. ; ordrng 1 WR57X10086 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Strongsville, OH 44136
David R
Job Details:
06/16/2023
"Customer had POP 5/27/23. Cc unit locked and wont reset to start up. Getting F7E8 error stored, cleared. Unplugged for 5 mins, looked underneath, all wires and components good. Unplugged all wires on control, plugged back in. Plugged unit in. Door unlocked. Ran a DLMS calibration, Factory calibration, Factory Cycle and Factory reset. Ran a diagnostics test. All components working. Good. Running a load in washer. Customer to monitor. Unit is good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXSS01
Near Strongsville, OH 44136
David R
Job Details:
06/16/2023
"Cc intermittent non cooling, one day unit will be making ice and cooling properly, then for a couple hours throughout the day everything will shutoff and seems to defrost longer than it should, also complaint of excess dripping from water dispenser. Today things look good. Frost pattern is good, fans working and compressor is good. Valve not shutting down properly, letting water go through. Unit staying in defrost too long. Will need valve and timer ; ordrng 1 W10822278 (Defrost timer) and 1 W10408179 (Valve)"
We serviced a
GE DRYER
Model GTDP490ED0WS
Near Thompson, OH 44086
Dan H
Job Details:
06/16/2023
"Customer complaint that unit is not staying on, confirmed, found belt snapped, installed new belt from truck stock surplus, op test good ; used 1 WE03X29897 (Belt) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Westlake, OH 44145
Manny
Job Details:
06/16/2023
"Cc unit not washing properly and no draining, ran diagnostics no codes, ran test cycle and rough operation, found hub stripped, replaced hub with TS#W10528947, opt test ok; used 1 W10528947 (HUB) from stock"
We serviced a
GE REFRIGERATOR
Model GNE26GMDCES
Near Perry, OH 44081
Jason N
Job Details:
06/15/2023
"Cc unit has ice buildup in ff section Found ice sheet under deli drawer, defrost drain is iced over under evaporator. Cleared ice from ff section. Steamed down defrost drain. All ice is gone, but water will not flow though drain. Tried feeding tube down internal drain, will not move, blocked solid. Tried feeding tube up through rear drain tube outlet, again, blocked solid. Called GE techline, Jerry, no repair can be made if internal tube is collapsed. Advised customer unit is non repairable."
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Chardon, OH 44024
Brian M
Job Details:
06/15/2023
"Cc unit not spinning correctly Found oil underneath machine Needs gearcase, pulley belt and speed sensor ; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH03X32158 (Shifter speed) and 1 WH02X10363 (nut hub) and 1 WH01X27538 (belt drive), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Willowick, OH 44095
Corina B
Job Details:
06/15/2023
CC that the unit sound is not working. Confirmed. Found the sound not responding. Will need a new ui.; schdld next appmnt for 6/20 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
06/15/2023
"Cc unit controls not working, temperature is not stable Found unit temperature displays intermittently temperature setting and dashes. Unit will need jazz board replaced. Replaced jazz board using truck stock part. Programmed to 12. Set temperatures to 4 and 4. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Avon, OH 44011
Angel
Job Details:
06/15/2023
Cc that ice maker is not working. Verified cc and found ice maker off made sure it cycled opt test good.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Strongsville, OH 44136
David R
Job Details:
06/15/2023
"Cc getting F8E0 error. Cooling fan low speed, wont reach above 170*. Ordering cooling fan. ; ordrng 1 W11107275 (Cooling fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Maple Heights, OH 44137
Bill
Job Details:
06/15/2023
"Cc no ice, confirmed cc at last visit. Changed ice maker no water dispensing, steamed fill tube. Tested water valve via diagnostics still did not come on. Ordered new water valve, scheduled follow up on 6/23; ordrng 1 WPW10179146 (Water valve)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Chardon, OH 44024
Joe O
Job Details:
06/15/2023
"Cc: not heatingFound element open. Needs elementCustomer does not want to repair at this time ; ordrng 1 DC97-14486A (Element assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model CFE28TSHFSS
Near Burton, OH 44021
Brian M
Job Details:
06/15/2023
"Cc no cool in fridge section Found bottom of fresh food freezing Fan getting power but not running Needs ff fan and update software ; ordrng 1 WR98R4546322 (Update) and 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5560SQ0
Near Chagrin Falls, OH 44023
Joe O
Job Details:
06/15/2023
"Cc: not tumbling, burning smell, clean out unitStarted cycle. Unit tumbling. No abnormal odors. Customer put a load in unit. Stopped tumbling. Found pulley seized. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Broadview Heights, OH 44147
Manny
Job Details:
06/15/2023
"Steamed evap, replaced harness, valve and reservoir, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY02
Near Broadview Heights, OH 44147
David R
Job Details:
06/15/2023
Cc unit not dispensing ice/water. Found on dispenser will have to press down harder than needed in order to activate switch. Ordering chute assembly and ring. ; ordrng 1 WP13005706 (Chute assembly) and 1 67006295 (Ring)
We serviced a
GE REFRIGERATOR
Model GSS25GMHGCES
Near Mentor, OH 44060
Jason N
Job Details:
06/15/2023
Cc unit leaking from ice maker water lineFound filter outlet water line disconnected from inlet valve in rear of unit. Reattached water line and turned water on. Line is not sealing properly to valve. Unit will need filter manifold and water line assembly. ; ordrng 1 WR17X22074 (Manifold)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Mantua, OH 44255
Brian M
Job Details:
06/15/2023
Cc of error Found valves clogged Replace valvesOP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Garfield Heights, OH 44125
Manny
Job Details:
06/15/2023
"Cc unit not dispense water, verified and filter is clogged, replaced with new filter provided by customer, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Chagrin Falls, OH 44023
Joe O
Job Details:
06/15/2023
"Cc: adjusters brokeNeeds adjusters; ordrng 2 WPW10546503 (adjuster)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319LSS00
Near Lyndhurst, OH 44124
Manny
Job Details:
06/15/2023
"Replaced control, and same issue took unit down and ran the fan and everything checked out properly, installed unit back up and fan wont slow down, vent is not sitting flush in the microwave outlet vent, causing the flat to open half way making it sound like the fan is not slowing down, customer needs a contractor to fix the vent"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Shaker Heights, OH 44122
Bill
Job Details:
06/15/2023
"Cc rust spots on front panel, confirmed cc. Replaced front panel with new one. Unit found in dry and clean environment."
We serviced a
MAYTAG WASHER
Model MAH7500AWW
Near Solon, OH 44139
Bill
Job Details:
06/15/2023
"Cc unit not running, confirmed cc unit had displayed a message stating door had not been opened since last cycle. Opened and closed door, got same display. Triggered switch manually with small screw driver. Pressed door button and hit start unit started to run. Gave customer estimate for new door switch. Customer chose not to continue with repairs at this time.; ordrng 1 WP22003593 (Door latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Chagrin Falls, OH 44022
Joe O
Job Details:
06/15/2023
Cc: creeping noise when closingFound hinge rubbing screw. Adjusted hinge. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Sheffield Lake, OH 44054
Marie V
Job Details:
06/15/2023
"Cc of unit not working. Confirmed, getting 120V to control. Co trol sending 5VDC to control panel. But i cant get to diagnostics or do anything. Unit will need new panel. Cust will call back if she wants to continue ; ordrng 1 W10914560 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Madison, OH 44057
Dan H
Job Details:
06/15/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG371LVS2
Near Lyndhurst, OH 44124
Corina B
Job Details:
06/15/2023
"CC that there is a smell of gas when using the bake. Removed the oven bottom and the flame spreader. Sparks once and a good blue flame. Reassembled. Sprayed the regulator and lines down no leaks. Cycled the oven several times, lights on the first spark.. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near North Olmsted, OH 44070
Angel
Job Details:
06/15/2023
Installed inlet valve tested water dispenser and made sure ice maker will cycle and fill opt test good.
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW4
Near Brook Park, OH 44142
Marie V
Job Details:
06/15/2023
"Cc that the unit is making noise . Confirmed, found screw between seal and drum. Corrected op test ok"
We serviced a
SAMSUNG DRYER
Model DV409AEWXAA
Near Lakewood, OH 44107
Angel
Job Details:
06/15/2023
"Cc that unit is not starting only powers on. Confirmed cc, found belt broke had belt in truck surplus replaced it tested unit opt test good.; used 1 6602-001655 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Willowick, OH 44095
Jason N
Job Details:
06/15/2023
"Recovered refrigerant. Installed evaporator, compressor and uv dye drier (from truck stock). Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 4.27oz. Of r 134a. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ12
Near Cleveland, OH 44105
Manny
Job Details:
06/15/2023
"Cc unit not making ice, removed ice box and found 2 full trays of ice stuck between icemaker and bail arm, removed ice, and ran harvest and fill test, unit released the ice in the tray and no getting stuck, advise customer to monitor the unit and if any issues to give us a call, unit working as designed but ice was stuck on ice maker. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Strongsville, OH 44136
Angel
Job Details:
06/15/2023
Cc that unit is not cooling and they keep hearing a clicking noise coming from the back of unit. Took temps and both sections are at 67*. Pulled unit out of its spot to check compressor and start device and its just clicking and compressor is just humming its pulling 9amps has locked rotor will need compressor replaced; ordrng 1 W11635510 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Willowick, OH 44095
Jason N
Job Details:
06/15/2023
"Cc unit intermittently making a buzzing noiseCustomer showed pop, just under a yr. Customer stated hes pretty sure its coming from the freezer section. Unit is not making an any abnormal noises at this time. Shut cooling off and turned back on several times. All fans and compressor working properly, no abnormal noise heard a this time. Replaced evaporator fan motor using truck stock part to ensure proper operation and hopefully remedy noise complaint. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Pepper Pike, OH 44124
Joe O
Job Details:
06/15/2023
Installed led modules. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS00
Near North Royalton, OH 44133
David R
Job Details:
06/15/2023
Replaced grill. Tested. Answered customers questions. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Solon, OH 44139
Bill
Job Details:
06/15/2023
"Cc unit works sometimes, could not confirm cc. Unit started and ran as it should while I was there. Pulled diagnostics found code 7 1 no heat, tested ohms on heating element 13 ohms. Tested good, will need thermostat and control board. Gave customer estimate on repairs, customer to follow up if they chose to continue repairs.; ordrng 1 W10854229 (Control) and 1 W10292870 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSR3SS
Near Painesville, OH 44077
Jason N
Job Details:
06/15/2023
Installed UI harness. Controls responding properly. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Kent, OH 44240
Brian M
Job Details:
06/15/2023
Cc unit not draining Found drain pump lagging Replaced Ran several drain outs OP Test Ok P
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Rocky River, OH 44116
Manny
Job Details:
06/15/2023
"Cc that the unit is not dispensing, verified and no motor activation when paddle is pressed, removed auger cover and checked voltage at the connector and no voltages present, removed control cover and checked voltage from p3-7 to p3-8 with both doors closed and pressing the paddle and no voltage present but relay clicks sporadically, spoke to BJ ran some tests and auger and control need to be replaced,ice door broke during diagnostics while testing voltage to auger. Customer will talk to her husband and let us know if proceeding. ; ordrng 1 W10822606 (motor) and 1 W11189145 and 1 W11533211 (Control kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Beachwood, OH 44122
Joe O
Job Details:
06/15/2023
"Cc: not making iceFound no ice in bin. Found ice maker shut off. Found ice maker has ice in it. Ran all ice maker and ice maker fan tests. Unit cycling, filling, ice box fan functioning, thermistor is reading correct. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Joe O
Job Details:
06/15/2023
"Cc: leaking from ice makerFound water coming from ice maker compartment. Found when dispensing water ice maker valve is opening. Needs compressor compartment harness; ordrng 1 W11614808 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20DMXAN00
Near Solon, OH 44139
Bill
Job Details:
06/15/2023
"Cc ff upper freezing, could not confirm cc. Temps in ff 37 customer explained the her and her son had been trying different temp setting. I explained to the customer how the freezer is what cools the ff section, and how the temp settings work and that they should give it about 24 to 48 hours between adjustments. To see where the temps end up."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVD01
Near Kent, OH 44240
Brian M
Job Details:
06/15/2023
Installed icemaker and valve OP Test Ok
We serviced a
SAMSUNG STACK W/D
Model DV448AEP/XAA
Near Fairview Park, OH 44126
Manny
Job Details:
06/15/2023
"Replaced heater, ran test cycle good heat, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Chardon, OH 44024
Joe O
Job Details:
06/15/2023
"Cc: not washing properly, noise early in cycleRan test cycle. Found grinding noise from pump. Unit is not diverting water. Needs sump assembly. Replaced sump. Tested. Op test ok ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Strongsville, OH 44136
David R
Job Details:
06/15/2023
"Cc unit not starting or staying locked in beginning of cycle. Went to a cycle, pressed and held start, Quick Wash filled and started cycling and agitated to next phase. All components working, hot and cold are correct, drain hose height correct. Ran diagnostics, no error codes. Ran auto test. All components working. Good. Ran different cycles, (Normal, Bulky, Delicate, Quick Wash, Heavy duty) all starting. Might be a customer error. Unit is good. Working normally. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44109
David R
Job Details:
06/15/2023
"Cc brand new and not heating. Found customer had fuse box, blown fuse. Customer had more 30 amp fuses, replaced, good. Heating and cycling. Op Test Ok."
