We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Brook Park, OH 44142
David R
Job Details: 03/17/2022
"Replaced bottom ignitor. Tested, good, heating and cycling. Op test ok."
We serviced a
MAYTAG DRYER
Model MEDX655DW0
Near Berea, OH 44017
David R
Job Details: 03/17/2022
Cc unit leaving circled marks on clothing of items. Took a picture. Seal on drum leaving residue on drum and items in dryer. Ordering drum and seal ; ordrng 1 W10899578 (Drum) and 1 W10612022 (Seal)
We serviced a
WHIRLPOOL DRYER
Model WGD5540SQ0
Near Madison, OH 44057
Dan H
Job Details: 03/17/2022
"Customer complaint that unit is not heating, started timed dry cycle, unit heated, tested on sensor cycle, unit heated, customer stated that the unit ran for over 2 hours the other day, found timer motor not spinning, unit needs new timer, customer does not want repair; ordrng 1 WP8578909 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Columbia Station, OH 44028
Marie V
Job Details: 03/17/2022
"Cc that the unit is not changing the dial and it shuts off while running. Ran diag found error code f0E3 overload , f6e2 communication error, F9E2 water ring detected , F6E3 communication error. Ran auto test and calibration on unit, pass. Started a rinse and spin and then a normal cycle. Unit will need new UI and lid lock .advice cust to call whirlpool to see if they help with the repair. ; ordrng 1 W11120178 (Ui) and 1 W10861642 (Lid lock)"
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Kingsville, OH 44048
Dan H
Job Details: 03/17/2022
"Installed new lid switch, op test good"
We serviced a
MAYTAG DRYER
Model SDE3606AYQ
Near Mentor, OH 44060
Dan H
Job Details: 03/17/2022
"Installed new belt and pulley, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/17/2022
"Replace all parts order then ran some test with customer present and normal cycle ,opt test ok"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, OH 44024
Joe O
Job Details: 03/17/2022
Installed element. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windham, OH 44288
Brian M
Job Details: 03/17/2022
"Cc of noise when spinning Suspect tub hub damaged but cant remove washplate without damaging it Needs washplate and tub hub ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Mentor, OH 44060
Jason N
Job Details: 03/17/2022
"Cc unit not filling with waterCustomer stated sounds like water is coming in but it doesnt seem to fill. Ran diagnostics, all valves tests good, recirculation is good, drain is good. Started normal cycle on warm, unit filled with hot and cold water, tumbled, then recirculation. Could not find an issue with unit at this time. Advised customer he will not necessarily see the initial water fill, since this in done directly inside the tub."
We serviced a
WHIRLPOOL RANGE
Model GW397LXUQ07
Near Bratenahl, OH 44108
Corina B
Job Details: 03/17/2022
CC that the lower drawer will not open. Confirmed. Pulled unit out found a pan wedge. Removed the pans. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lorain, OH 44052
Angel
Job Details: 03/17/2022
Replaced glass door and name plate. Opt test ok.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WP02
Near Bay Village, OH 44140
Angel
Job Details: 03/17/2022
"Cc that units ui is not working. Confirmed none of the buttons on the ui are working and all it says is Jenn-air on the screen and it goes blank after a while. Pulled unit out a bit to verify the wiring and tried to reset it but nothing. Unit will need ui replaced. Gave customer estimate and explained to her that since its so expensive to try to call Jenn-air to see if they can cover for the part at least. Customer stated that she will call and give us a feed back with what happens after she calls whirlpool.; ordrng 1 W10323052 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/17/2022
"Cc unit not draining, confirmed, drained water, nothing in pump, Will not pump water out, will need drain pump, ordered.; ordrng 1 W11396717 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Mogadore, OH 44260
Brian M
Job Details: 03/17/2022
Cc ice on freezer floor Found icemaker leaking from the tube Cleaned ice and tube OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5P
Near Walton Hills, OH 44146
Marie V
Job Details: 03/17/2022
Cc that the bottom drawer does not close properly. Confirmed. Found slider defective. Unit will need slider and drawer.; ordrng 1 W11123024 (Right side slide) and 1 W11131365 (Left slide) and 1 W11036176 (Drawer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Corina B
Job Details: 03/17/2022
"CC that there is a loud noise in the freezer. Confirmed. Found the freezer cover has frost and ice build up. Disconnected the ui. Will need a new ui, control and harness. Office to reschedule when these parts come in. ; ordrng 1 W11330971 (Ui) and 1 W11249952 (Harness) and 1 WPW10675033 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Joe O
Job Details: 03/17/2022
"Cc: not dissolving podFound error code f8e2(inlet water, fill valve electrical problem). Ran diagnostics test cycle. Fill valve functioning. No error codes after diagnostics. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44105
David R
Job Details: 03/17/2022
"Replaced thermistor and hi limit. Also found element broken, replaced from t/s. Tested. Heating, good. Op test ok. ; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Garfield Heights, OH 44125
David R
Job Details: 03/17/2022
"Cc loud when spinning. Gearcase is making loud noise. Gave estimate to customer. Customer does not want to go ahead with repair. SVC already paid. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10752283 (106.72), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Brecksville, OH 44141
David R
Job Details: 03/17/2022
"Customer could not find POP from Costco, let customer know he will have to call Costco and see if they can email over a receipt with Model/Serial and any warranty information in order to not have to pay SVC, Labor and parts. Cc gas smell, intermittently happening and sometimes clothes all the way dry. Unit dryness and heating test good. Could not smell gas and lines all tight, since intermittently happening would suggest replacing gas burner assembly. Customer said they are going to call Costco to get information but I wrote up price of everything just in case needed. Customer did not pay SVC, wants to contact Costco for warranty before paying for anything. No parts to be ordered at this time. ; ordrng 1 W11233069 (Gas Burner assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model SDI25FL
Near Westlake, OH 44145
Angel
Job Details: 03/17/2022
"Cc that unit was not cooling properly he unplugged it and plugged it back in and unit started working again. Verified temperatures and ff section was at 40* and freezer was at 8*. Verified in back and saw that the condenser fan was not running and it was really dirty. Cleaned out fan and condenser and when i plugged it back in the fan started working. Customer stated that hell leave like that for now and if it starts to happen again and he sees that the condenser fan is not running again hell think about it if he wants to fix because basically every part for this unit is discontinued and hes thinking if getting new unit. Opt test ok.; ordrng 1 833697 (Cond fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model SC25JW
Near Beachwood, OH 44122
Joe O
Job Details: 03/17/2022
"Cc: not freezing in freezer section, freezing in ff sectionFound unit is in garage. Under 50 degrees in garage. Found temps in ff section at 34 degrees, freezer at 30 degrees. Advised customer unit will not function properly in unheated garage. Garage temps are around 50 degrees. Cannot test due to garage temps. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44121
Joe O
Job Details: 03/17/2022
"Cc: would not stop filling, not drainingCusstated that unit would not stop filling, then when they tried to run a drain and spin unit would not drain and continued to put water in. Plugged unit in, canceled cycle. Unit started to drain. Found error codes f8e1(long fill). Ran auto test. Found unit has good water pressure. Ran normal cycle. Unit filled properly. Ran drain and spin. Ran calibration. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Euclid, OH 44123
Dan H
Job Details: 03/17/2022
"Installed new air plenum and control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, OH 44260
Brian M
Job Details: 03/17/2022
Installed valve and line Ran test OP Test Ok
We serviced a
GE WASHER
Model GTWP1000M0WW
Near Mayfield Heights, OH 44124
Corina B
Job Details: 03/17/2022
"CC that the unit does not run. Confirmed. Started a cycle. Unit filled and stopped. Jumped out the lid switch, started working. Will need a new lock. Panel for the control is not secured due to it being *broken ; ordrng 1 WH12X10531 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW26SS65GS0
Near Mentor, OH 44060
Jason N
Job Details: 03/17/2022
"Cc unit ice buildup and leak from freezerFound evaporator drain tray iced over, leaking in bottom of freezer section. Cleared ice from freezer. Steamed out tray and down drain hole. Cleared clog, good water flow through. Op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Euclid, OH 44132
Jason N
Job Details: 03/17/2022
"Cc unit made a noise when it went to wash cycle. Customer stated unit made a noise when it went to wash cycle, she unplugged it. Plugged in unit, unit was still in wash cycle, canceled. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Had customer restart load she had in unit. Unit sensed and filled properly. Customer was also concerned about water level, not enough water. Advised customer that water level is correct, unit will not fill tub. No issue found with unit at this time, working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Gabriel P
Job Details: 03/17/2022
"When arrive unit was out also notice floor was scratch from when grandsons move fridge out took pictures Replace tube,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHB
Near Cleveland, OH 44106
Marie V
Job Details: 03/17/2022
"Took PoP. Cc that the freezer wasnt cooling and the ice cream got soft, she removed food from freezer to allow a better air flow and since that day started working. Took temps on fresh food 34* 36* and freezer -1* 0*. Temperatures are in range. Explain cust that what she did was correct, you want to have a good air flow inside unit to properly cool. At this point unit is working properly. Ask cust to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/17/2022
"CC that the unit stops mid cycle. Ran diag F5e1 Lid Switch Fault Lid Is Up checked the lock, out of range. Replaced the latch from t/s. Ran a calibration. Opt test ok ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
GE RANGE
Model JBP78W0B2WW
Near Euclid, OH 44119
Jason N
Job Details: 03/17/2022
Installed bake element. Ran bake test to 300 degrees. Good preheat and cycle. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Warrensville Heights, OH 44128
Gabriel P
Job Details: 03/17/2022
"Control burn and harness of console giving estimate customer will not fix ; ordrng 1 W11178673 (Control) and 1 W10859914 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Westlake, OH 44145
Angel
Job Details: 03/17/2022
"Cc that unit was squealing. Confirmed ran unit and started squealing. Will need pulley replaced. Replaced pulley, belt and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model GEW9868KL0
Near Solon, OH 44139
Jason N
Job Details: 03/17/2022
"Cc unit not heatingChecked power in to unit, good at 242v. Checked all thermals, found heater element open. Unit needs element replaced. ; ordrng 1 WP3387747 (Element)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Painesville, OH 44077
Dan H
Job Details: 03/17/2022
"Installed new outer door glass, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVT03
Near Kent, OH 44240
Brian M
Job Details: 03/17/2022
Cc unit leaking Found drip pan clogged Removed clog OP Test Ok
We serviced a
GE WASHER
Model GUD27GSPM1DG
Near Cleveland, OH 44113
Gabriel P
Job Details: 03/17/2022
When taking panel apart the shaft of timer broke inside the knob ordering the parts I damage also notice switch is broken customer will paid for that part ordering and scheduling ; ordrng 1 WH18X27241 (Switch) and 1 WE04X22654 (Timer) and 1 WE01X30638 (Knob)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/17/2022
"Replace gasket,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Cleveland, OH 44112
Marie V
Job Details: 03/17/2022
"Cc that the cold water is not working and is making a loud noise. Confirmed cold water is not operating, and belt is squeaking. Replaced belt from T/S and water valve. Ran auto test and calibration. Op test ok.; used 1 WPW10006384 (BELT) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Chagrin Falls, OH 44022
Corina B
Job Details: 03/17/2022
"CC that there is a fault code of f2e1 stuck key. Confirmed. Checked the connections at j4-j7 good. Will need a new ui. Cust is going to email the pop. Part would be covered under warranty is under 5 years old. ; ordrng 1 W10887855 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near North Royalton, OH 44133
David R
Job Details: 03/17/2022
"Cc unit FF not cooling properly, ice build up on evap, customer took apart and used had dryer, also no ice. Went into diagnostics, fan in FF not working. Left door harness wires cut through, not getting power to icemaker, will need new door. Took a further look and FF fan is not getting 14VDC, connector coming from wall is corroded and wires broken. Non repairable part. SVC to be paid only."
We serviced a
JENN-AIR WALL OVEN/MICRO
Model JMW2427WS02
Near Westlake, OH 44145
Angel
Job Details: 03/17/2022
Replaced cooling fan tested unit by preheating to 350*. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Painesville, OH 44077
Dan H
Job Details: 03/17/2022
"Installed new control, op test good"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/17/2022
Cc of low ice Found ice maker working properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/17/2022
Cc no ice low ice
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Newbury Township, OH 44065
Brian M
Job Details: 03/17/2022
Cc unit not turning on Found f6e2 and f2e1 and f6e3 Unit will not go past errors Needs ui and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Solon, OH 44139
Jason N
Job Details: 03/17/2022
"Cc while running initial heat up of unit, breakers in house tripped.Customer stated she had electricians out to check house power, they verified house breakers and power are good. She also stated she didnt think the LF burner was working. Inspected unit, checked for shorted L to L or to ground. All checked good. Checked wiring in unit for short or pinched wires. Found hanging L orange wire on LF burner touching off on orange/black which would create an L to L short. Replaced wiring and checked terminal tension. Powered unit up and tested all functions, LF burner not working, will need infinite switch replaced due to short. Part not showing in stock at Marcone, office to contact customer with availability. ; ordrng 1 W11129442 (Infinite switch)"
We serviced a
JENN-AIR COOK TOP
Model JED3430GB01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/17/2022
"Cc unit cooktop is warpedFound right side on unit raised up slightly. Found cooktop metal frame is miss-assembled to glass. Unit will need new cooktop. Customer not at home to reschedule, office to contact customer with next service date. ; ordrng 1 W11476176 (Cooktop)"
We serviced a
GE REFRIGERATOR
Model CFE28USHCSS
Near Ashtabula, OH 44004
Joe O
Job Details: 03/17/2022
"Cc: not cooling ff sectionFound temps in ff section at 50 degrees in ff section, -6 in freezer. Attempted to enter diagnostics. Ui will not allow selections. Found ff evap fan not running. Needs ff evap fan and uiUi shows under 1 year part warranty; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR55X34170 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Perry, OH 44081
Dan H
Job Details: 03/17/2022
"Installed new valve, op test good"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFVU17F2SC
Near Orwell, OH 44076
Brian M
Job Details: 03/17/2022
Cc unit not cooling Found thermostat not sending power Advised to replace thermostat defrost timer and compressor relay ; ordrng 1 5304511828 (Thermostat) and 1 5304518034 (Defrost) and 1 297259515 (controller)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/17/2022
"Replace harness and control,opt test ok but found thermistor also burnt ordering ; ordrng 1 WPW10705575 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, OH 44024
Jason N
Job Details: 03/17/2022
Cc unit lid crackedReplaced unit lid using customer supplied pre Id part. Lid operation test good.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Ashtabula, OH 44004
Joe O
Job Details: 03/17/2022
Installed door glass. Op test ok
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near North Royalton, OH 44133
David R
Job Details: 03/17/2022
"Cc unit not heating. Unit is getting 240. Heater is open. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 DC97-14486A (Heater assembly)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland, OH 44109
Marie V
Job Details: 03/17/2022
"Knocking on door, no answer. Called office, tagging door."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cleveland, OH 44111
Marie V
Job Details: 03/17/2022
"Cc that the unit is not heating. Confirmed. Found terminal block burned L2 line. Replaced power cord and terminal block from T/S. Op test ok.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/17/2022
"Cc that the unit flooded the basement the drain hose came off and drained all the water on the floor , that when unit is calling for water it bangs and that it was shaking a lot when it was spinning. Ran diag, found error code F8E1 long fill. Removed hoses and found debris on hot valve, replaced from T/S. Also helped with the banging noise on the cust pipes. Verify dampers, pass bounce once. Also added a sip tie on the drain hose. Told cust that the drain hose needs to be attached or secured to avoid flooding. ; used 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Strongsville, OH 44149
David R
Job Details: 03/17/2022
"Had POP. Customer said since delivery set up, ice only worked one time and 2-3 weeks ago from today 3-18-22 water stopped coming from dispenser. Water is good coming from house, right out single valve water is good. When water is called for and going through filter house, no water comes out. Suspect is that water filter housing isnt releasing water or frozen reservoir. Ordering reservoir, filter housing, dual valve ; ordrng 1 W10341320 (Dual valve) and 1 WPW10394053 (Filter housing) and 1 W11204869 (Reservoir) and 1 EDR1RXD1 (Filter)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lakewood, OH 44107
Angel
Job Details: 03/17/2022
"Cc that unit was not doing anything just stayed locked and it wouldnt spin or agitate. Verified and latch needed to be replaced it was damaged. Replaced latch and noticed that the latch would not lock tried diagnostics and no luck. Replaced control board and unit started locking as should but would not spin or agitate noticed motor was humming but would not move will need drive motor also ordering capacitor. Office to reschedule motor out of stock.; ordrng 1 W10890624 (Drive motor) and 2 W11428524 (Capacitor)s, used 1 W11307244 (DOOR LOCK), and 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Cleveland, OH 44143
Joe O
Job Details: 03/16/2022
Installed dryer repair kit. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Aurora, OH 44202
Brian M
Job Details: 03/16/2022
Cc unit not draining Found mask in pump Removed mask OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Willoughby Hills, OH 44092
Joe O
Job Details: 03/16/2022
"Cc: not spinning out clothesFound error codes f0e5(off balance load). Suspension checked good. Ran auto test. Found hub worn. Could not pull wash plate from unit. Will need hub and wash plate. Advised customer could also need gear case. ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Highland Heights, OH 44143
Jason N
Job Details: 03/16/2022
"Cc unit stopped working and fault codeCustomer stated unit stopped working during a load and flashed a code f26 or 28. She power cycled unit and it was fine after, has been working since then. Ran diagnostics, found code f28 for serial communication error(ACU to MCU). Ran auto test several times, no faults and all functions passed. Advised customer either motor control or main control could be at fault, but there is no way to verify until unit fails. Could not duplicate issue at this time."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near North Ridgeville, OH 44039
Angel
Job Details: 03/16/2022
"Replaced acu, ui and communication harness. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Aurora, OH 44202
Brian M
Job Details: 03/16/2022
Installed lid OP TEST OK
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, OH 44108
Corina B
Job Details: 03/16/2022
CC that the cap to the agitator is popping off and paint is chipping. Confirmed. Found the cap not tight on the new or old agitator. Took picture of the paint chipping. Advised cust to call whirlpool t ge an autho. Will need a new cap. Cust can install part; ordrng 1 W11246846 (Cap)
We serviced a
MAYTAG RANGE
Model MGT8720DS06
Near Parma, OH 44134
Gabriel P
Job Details: 03/16/2022
Found no leaks from regulator or either burner but to please customer my senior tech bj told me to replace regulator seems thats what the gas company said it was leaking ordering ; ordrng 1 WPW10546238 (Regulator)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
Marie V
Job Details: 03/16/2022
"Cc that the unit fills up and then does nothing. Ran diag, no cores. Ran auto test, pass. Stared normal cycle. Pass, unit started washing. Canceled cycle amd replaced lid lock and shifter. Ran calibration and auto test. And rebooted unit. Told cust to monitor unit, couldnt duplicate the issue. Op test ok"
We serviced a
HOT POINT REFRIGERATOR
Model HSS25GFTAWW
Near Lakewood, OH 44107
Marie V
Job Details: 03/16/2022
"Cc that the unit is leaking. Confirmed. Found unit leaking from the water line coming in to the unit. Cut the line that was damaged and added a fitting 1/14. Tested unit. No leaks. Op test ok; used 1 2198677 (), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model n/a
Near Cleveland, OH 44116
Marie V
Job Details: 03/16/2022
"When arrived saw the appliance. Explain cust that we service appliances for homes, this unit was a industrial washer. No sc collected"
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWB
Near North Olmsted, OH 44070
Marie V
Job Details: 03/16/2022
"Replaced heater, tested unit. No leaks Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Joe O
Job Details: 03/16/2022
"Cc: grindingFound error codes f0e3(overload), f0e7(load detected during clean washer cycle). Cleared codes ran diagnostics test cycle. No abnormal noises heard in diagnostics cycle. Checked under unit for damage, checked suspension rods. Advised customer to download whirlpool app and update software per tech sheet for error f0e7. Advised customer no to load anything directly on wash plate. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Seven Hills, OH 44131
David R
Job Details: 03/16/2022
Customer said unit is under 1 yr warranty . Took pics of POP. Cc unit gasket off and top rack getting stuck on gasket. Adjusted top rack inward to avoid hitting the gasket. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model DG8410
Near Painesville, OH 44077
Joe O
Job Details: 03/16/2022
Cc: not heatingCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found igniter open. Needs igniter; ordrng 1 4391996 (ignitor flat wp)
We serviced a
SAMSUNG DRYER
Model DV48J7700GW/A2
Near Madison, OH 44057
Dan H
Job Details: 03/16/2022
"Customer complaint of squealing noise , confirmed,found idler pulley worn out , installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Mentor, OH 44060
Jason N
Job Details: 03/16/2022
"Cc unit not advancing cycle, codes LFRan diagnostics, found no cold water coming in on auto cycle. Both source valves are open. Ran manual valve tests, confirmed cold side of log valve no working. Unit needs log valve assembly. ; ordrng 1 W10853723 (Log valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44134
Gabriel P
Job Details: 03/16/2022
"Found belt stretch and pulley wearing replace from t/s also cold water not enough pressure need plumbing,opt test ok ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/16/2022
Cc unit not draining Found chopper broke off pump Replaced pump OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Lorain, OH 44055
Angel
Job Details: 03/16/2022
"Cc that they set the washer to wash and when they got home there was water all over the floor. Tested unit by starting a quick wash to see if it would leak let unit fill wash and drain but no leak anywhere around washer, did notice that when the unit goes into a drain the utility tub drain tube was leaking. Explained to customer and stated she will let the landlord know to fix issue. Opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Olmsted Falls, OH 44138
David R
Job Details: 03/16/2022
Replaced main control. Ran diagnostics and calibration. Good. Unit is ready to use. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mayfield Heights, OH 44124
Manny
Job Details: 03/16/2022
"Cc top light are flickering and some are out, verified and LEDs are flickering in RC, replaced LED module with pre id part, opt test ok"
We serviced a
KENMORE DRYER
Model 11084834200
Near Highland Heights, OH 44143
Manny
Job Details: 03/16/2022
"Replaced heater, ran cycle good heat, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Cleveland, OH 44109
Manny
Job Details: 03/16/2022
"Cc unit not cooling enough, removed evap cover and not good frost pattern, checked compressor amp draw and drawing 0.54amps, spoke to Bj he suggested tapping the system and charge with nitrogen to verify no internal leaks are present, tap system and pressure sitting at 25in vacuum, charged with nitrogen and pressure is equalize and stable, heard No leaks ,BJ thinks unit wasnt charge its R600 at the factory since customer stated that the unit never cool right in the freezer.; ordrng 1 W11580057 (Compressor) and 2 W10843121 (filter dryer)s"
We serviced a
GE GAS RANGE
Model JGBP32CEF2CC
Near Madison, OH 44057
Joe O
Job Details: 03/16/2022
"Cc: odor, over tempFound customer had a mat laying on bottom of oven, potentially causing odor. And advised customer to remove lower oven bottom and clean to ensure nothing burning under oven bottom. Found unit 15-20 degrees over set temp. Advised customer there is no adjustment or calibration for this model. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near South Euclid, OH 44121
Corina B
Job Details: 03/16/2022
CC that there is off balance loads. Found the basket leaning to the right side. Leveled the unit. Adjust to download the Maytag app to update the control. Ran a manual spin. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Elyria, OH 44035
Gabriel P
Job Details: 03/16/2022
"Correct issue from hinges,opt test ok"
We serviced a
KENMORE WASHER
Model 11023102310
Near Montville, OH 44064
Brian M
Job Details: 03/16/2022
Cc of noise Found noise coming from clutch Needs clutch ; ordrng 1 W10721967 (drive pulley)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB3A
Near Painesville, OH 44077
Joe O
Job Details: 03/16/2022
"Cc: spray arm not staying in, meltedFound spray arm mount not seated correctly. Reseated spray arm mount. Needs spray armCustomer to install; ordrng 1 5304517203 (Spray arm)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Sheffield, OH 44054
Angel
Job Details: 03/16/2022
"Cc that unit was acting weird. Verified and unit would stay locked tried to get to diagnostics and found error code F7E1 basket speed not reached i tried to do a calibration and unit would not agitate look underneath and has correct shifter tested capacitor and was bad had one from surplus replaced capacitor tested unit and started working as should also had to change belt because it was squealing changed belt ran a auto test and unit is working as designed. Opt test ok.; ordrng 1 W11428524 (Capacitor), used 1 WPW10006384 (BELT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM03
Near Elyria, OH 44035
Gabriel P
Job Details: 03/16/2022
"Found compressor amp to low and .57 also there is no frost pattern,ordering compressor and non dye filter part is out of stock office contact customer for ; ordrng 1 W10843121 (Production filter) and 1 W11547313 (Compressor)"
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Madison, OH 44057
Dan H
Job Details: 03/16/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, diagnostics led on control is solid lit indicating a software error, unit needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 03/16/2022
"Installed new drain pump, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/16/2022
"Cc that the unit is doing the same thing , that is not starting the wash cycle and that it will show wash completed but it has done nothing. Ran diag No error codes. Lid lock failed on resistance by tech sheet, also motor pass resistance check. Called tech line, spoke with Bruce, told me to replace lid lock and run a dlms calibration. Ordering parts. ; ordrng 1 W11394572 (Lid lock) and 1 W11543994 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS00
Near Mentor, OH 44060
Jason N
Job Details: 03/16/2022
"Cc unit microwave error code and stopped heatingRan diagnostics, found codes f1e4 for microwave generation error. Verified all connections are good on control board. Unit will need magnetron and inverter board. ; ordrng 1 W11346197 (Magnetron) and 1 W10217711 (Inverter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Jason N
Job Details: 03/16/2022
"Cc unit ice maker not working and frosting in freezer sectionCustomer stated things on top shelf were thawing, ice maker was not making ice and frost building up on back on freezer. Confirmed. Found freezer evaporator frosted over, no air circulation. Ran diagnostics, found defrost sensor reading open. Steamed evaporator clear. Replaced defrost sensor using truck stock part. Ran manual defrost mode, heater turned on. Manually cycled ice maker, ice maker indexed and filled with water. Advised customer to allow up to 24 hrs for temps to return to desired and ice maker to resume ice production. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Strongsville, OH 44149
David R
Job Details: 03/16/2022
"Cc top oven lights will not go off and blower fan constantly running, customer turned off power and factory reset. Even during a factory reset, top lights and blower fan staying on. No error codes. I did find that display was saying top door open even when it was closed shut. Ordering controls and latch ; ordrng 1 W11294388 (Control) and 1 W10883049 (Latch) and 1 W11294389 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 03/16/2022
Cc that the hot water hose pop out of the valve at the unit and flooded the laundry. Found water valve was stripped. Replaced water valve and ran calibration. Op test ok