Local Reviews
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Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH31017HS4 Found scratch console and door not aligment and lower and high speed setting not working ordering parts. Office do some research on fridge for doors if you get a chance ; ordrng 1 W11173813 (door/mw) and 1 W11175576 (panl-cntrl) and 1 W11441128 (MOTOR FAN)
Jason N.
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Installed water filter housing. Tested dispense several times. Good dispense pressure, op test good."
Jeff M.
WASHER MAYTAG MVWB835DW4 The unit has a communication error needs a main control and UI ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Brian M.
REFRIGERATOR KITCHENAID KBFS25EVMS3 "Cc unit not cooling properly Found rear evap wall frosted up Ran forced defrost mode heater and bimetal working Needs jazz board replaced ; ordrng 1 WPW10319823 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
DISHWASHER FRIGIDAIRE FPHD2491KF0 "Cc UI not making selections Found UI not able to make proper selections Needs UI board ; ordrng 1 5304475578 (console assembly), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Ran diagnostics test 45 fill test on ice maker pass try test 56 it did not complete cycle found error e2 ordering ice maker also customer having issue with fresh food section evaporator freezing up there is service pointer on this issue ordering fan with harness also call tech line spoke to Bruce, explain everything going on with fridge also told temperature is looking good 36 fridge and 08 freezer but every 4 to six weeks customer is defrosting evaporator ordering parts bj if there anything else you want to add on with issue job is open ; ordrng 1 W11087438 (motor-evap) and 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)
Jason N.
RANGE KENMORE 790.74503 "Installed burner switch. Op test good. Customer stated the power burner has a lighting problem as well. Tested all burners for functionality, power burner will intermittently light, good spark and gas flow. Burner head gas ports contain carbon buildup, tried to clean up. Still no good, intermittent lighting. Quoted customer for a burner head. Customer will install himself. ; ordrng 1 318148002 (burner, large8244), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found ice maker cycling over and over again lost home position,will need icemaker gave estimate customer will fix ordering I’m out on truck stock ; ordrng 1 W10882923 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID KRFF302ESS01 Took back panel from freezer no ice built up around fan also checked condenser fan is clear call tech line did a video chat with tj show him video and had me do some diagnostics ran test 121 damper it was loud so he believes is damper from noise he heard giving estimate,customer will think about it
Gabriel P.
DISHWASHER WHIRLPOOL MDB8989SHZ0 When arrive at home call whirlpool tech line spoke to rick he said they were trying to make a new control with a filter but they couldn’t get it cause of corona virus they couldn’t get the parts so they going to replace unit.
Gabriel P.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replace parts, opt test ok"
Gabriel P.
DRYER MAYTAG MGDB835DW4 "Customer complaints that when he press start button it won’t start advice him to try not to press it to hard just set the fingers on the start key and it works explain him that this console are very delicate and that he doesn’t have press hard to start also found f2e1 error code stuck key by service matters ask to run ui test on buttons pass ran calibration pass,opt test ok"
Jason N.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Cc unit not cooling enoughCustomer stated ff temps are still low 40s according to his thermometer. Checked frost pattern on freezer evap. Good light frost on entire evap. All product in freezer frozen, temps at 12 degrees at time of temp. Set freezer damper to “cold”. Advised customer to allow 24 hrs and monitor."
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling properlyCustomer stated freezer froze up for awhile, things were stuck together and refrigerator was getting warm. Unit is working now. Found unit freezer with a lot of frosting/frozen condensation around evap fan and frozen droplets on upper cavity ceiling. Freezer door and ff door gaskets look good. Possible freezer door left open for a period? Called wp techline, Dave, measure evap thermistor resistance, good at 17.5k temp. Chart. If unit is sealing, it could be a defrost issue. Replace main control and ui.; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec)"
Jason N.
REFRIGERATOR GE DSS25KSRDSS "Cc unit leaking under unitCustomer states leak is from water inlet valve in rear of unit. Had plumbing fixed, tried to remedy leak to no avail. Confirmed leaking at inlet valve source fitting. Added new compression sleeve and nut. Valve still leaking slightly. Unit needs inlet valve and tubing. Customer not repairing at this time, estimate only."
Gabriel P.
WALL OVEN GE JT3500SF1SS "They deliver wrong part to customer but he wants us to go ahead and replace it ourselves they paid in full for repair also contact ge tech line explain them what was going on and he also said it’s a defective socket rescheduling ; ordrng 2 WB25X20199 (lamp halogen asm)s, used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR KITCHENAID KRFF300EBL00 Installed evap fan motor. De-iced freezer. Good airflow to ff section. Op test good.
Gabriel P.
WASHER WHIRLPOOL WFW862CHC1 "Found no leaks ran normal wash cycle no leaks also ran rinse and spin with the sheet customer use when it started to leak and it did not leak customer said when it did leak there was too much suds on floor advise to only use 2 tablespoons of detergent she may be using too much ,opt test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Customer complaint frost and ice in frz, confirmed frost and moisture on frz ceiling and door, found 1” gap in frame to liner at bottom right corner of ff and gaps in various spots around ff liner a few mm, gasket on frz door disconnected from frz door, customer stated it has been put back in but it keeps falling out, gasket is not damaged, installed gasket in door and if comes lose again the door needs replaced LW10646225, suggested using a glue to put behind liner to keep gasket from coming out"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint ice not being made, confirmed, ice in mold but not ejected, temps were 18 in ice box, 38 ff and 0 frz, ran im error test, e5 error ice box thermistor is bad, replace im with thermistors in harness, op test good, advised customer to allow 72 hrs for temps to settle"
Joe O.
MICROWAVE WHIRLPOOL WMHA9019HZ01 Installed parts. Ran test cycles. Op test ok
David R.
RANGE WHIRLPOOL WFG510S0AB2 "Cc bake cycle sometimes won’t come on/intermittently, sometimes when it’s on set to 350* will get up to temp and cycle off but will not cycle back on. Bake electrode is a little cracked and discolored. Spark module burn marks/discolored as well. Valve check good. ; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10511278 (module-spk), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of humming noise, no unusual noises heard, unit is operating as designed"
Joe O.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Installed fan blade. Op test ok
David R.
OTR MICROWAVE WHIRLPOOL WMH32519HV3 "Cc light bulb underneath is staying on even when you switch between dim and low and off, will stay on all the time. Everything else checks good. New bulb. Ordering control and socket. ; ordrng 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL )"
David R.
WASHER WHIRLPOOL WFW9400SW02 "Cc unit is making noise in spin cycle, and tub feels loose. Front loader.put unit into spin and drain cycle, heard the loud screeching. Looked on marcone, tub does not come as complete assembly. Called Brain to see the parts needed. Basket W10250648 is NLA, W10772618 tub in stock, WPW10388414 belt and W10822553 shock absorbers in stock. Main part basket NLA, did a parts search, discontinued. Unit cannot be repaired. Let customer know.; used 1 SENIORDISCOUNT (senior discount) from stock"
Jason N.
DISHWASHER IKEA IUD8555DX2 "Cc unit not powering on Customer stated a wheel broke off he upper rack track as well. Checked power to control board, 0v. Checked power at under sink outlet receptacle. 0v to the bottom outlet, 122v at top outlet for disposal. Advised customer to contact electrician to replace power receptacle. Confirmed left side upper track wheel broken away from assembly. Unit needs rack wheel.; ordrng 1 WPW10078083 (dishrack wheel)"
Corey L.
DRYER WHIRLPOOL WED49STBW1 "Customer complaint dryer has a weird smell when using and noticed most with towels and comforter, when walking in the home there was a faint chemical smell, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent clear to outside, ran dryer on high and medium heat 5 min each empty, then added 5 bath towels, after about 5 minutes and opening door customer confirmed smell, advised that chemicals smells like from painting or staining in the air will amplify with the heat from the dryer, unit is operating as designed"
Dan H.
REFRIGERATOR MAYTAG MSS25C4MGK00 "Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"
Jason N.
WASHER MAYTAG MVWC465HW2 "Cc unit made a lot of noise, wouldn’t advance cycles in spin. Ran diagnostics, no codes stored. Ran auto cycle and calibration. Customer stated she was washing throw rugs at the time when the issue presented itself. Ran spin and drain cycle with load of wet towels, no abnormal noise or vibration. Unit is working as designed. Advised customer that rugs will be hard to wash with this unit due to the absorption of water into the rugs causing them to be quite heavy and will easily throw the unit off balance."
David R.
REFRIGERATOR GE GFE29HSDASS "Cc unit FF is not cooling, FZ is fine. Temp reading 55* in FF and FZ is reading 0* and still making ice. Found FF fan not working. Looked and will also need update module. Will need to steam off evap. Gave estimate to customer ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R882802 (refer sum module ver), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA All temp test good fridge is 37 degrees and 0 degrees on freezer but user interface is fade out number won’t show gave estimate customer will think about it do not order parts
Corina B.
WASHER MAYTAG MVWC565FW2 Replaced the cam and motor. Optest ng. Replaced the gearcase from t/s. Ran a calibration. Started a normal load. Optest ok. ; used 1 W11035751 (Gearcase) from stock
David R.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Cc unit not cooling properly. Dual evap SxS. Temp reads 55* in FF and 20* in FZ. Found evap in FF covered by ice. Fan not running. Unplugged. Fan started running but Fan not running properly, probably from build up of ice. FZ section, all components test fine. Ordering fan assembly, control and thermistor. Let customer know things will be ok for now but temp will slowly still rise. Setting as 2 count. Will need to defrost and steam all ice off FF evap. Letting customer know it will help if unit is unplugged the day of or before if possible. *** place on cancellation ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11172798 (cntrl-elec)"
Joe O.
DISHWASHER JENN-AIR JDB6510AWP "Cc: not washingRan test cycle. Unit fills, has good water pressure. Lower spray arm is not spinning. Found rinse are plugged. Ran water through cleared debris. Ran test cycle. Still not spinning. Needs rinse arm, wash arm, support, and impeller; ordrng 1 99002041 (support,wash arm) and 1 WP99001788 (arm-spray) and 1 WP99002043 (arm-spray) and 1 WP99002069 (impeller a)"
Joe O.
B/IN REFRIGERATO WHIRLPOOL KSSO48QTX00 Installed water valve. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Corey L.
REFRIGERATOR AMANA ASI2575GRW04 "Customer complaint water leaking under fridge when turning water on, confirmed, found water valve cracked, unit needs valve; ordrng 1 WPW10179146 (valve-inlt)"
David R.
WASHER WHIRLPOOL WFW5620HW2 "Cc unit is locking door by itself even when nothing is inside, detergent is gettting stuck in dispenser. Went over detergent use with customer, per owners manual when using liquid detergent to put the little slide down in the dispenser. Also if only using the dispenser to turn off the load and go option to keep more water at the top dispenser. No error codes. Robert went over going over detergent use, no pods in dispenser, also said something about child lock mode can come on if door open too long, will lock door until customer wakes it back up. Ordering latch ; ordrng 1 W11316250 (latch)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Customer complaint ice maker fell off and is dangling, confirmed, re installed ice maker using white plastic bracket under im, op test good"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Installed new control, op test good"
David R.
OTR MICROWAVE WHIRLPOOL WMH75021HV0 Replaced part. Tested good. Op test ok
David R.
WASHER MAYTAG MVWB835DW4 "Cc in spin mode noise. No error codes. Ran diagnostics test, geared grinding noise in agitate cycle, spin sounded good. Found 2 coins in wedges between the washplate. Removed. Tested on test 51, no noise. Good. Op test ok"
David R.
WASHER MAYTAG MVWX655DW1 "Cc unit not agitating or spinning. No error codes. Went through diagnostics test, water was turned off. Turned back on, went through test mode, spinned and agitated. Ran a calibration mode. Ran a normal cycle and components working normally, ran drain/spin. Good. Had customer put clothes in, working correctly, good. Op test ok"
Jason N.
REFRIGERATOR FRIGIDAIRE FRT17B3AZ3 Installed defrost bimetal. Op test good. Asked customer is they received additional parts for the other unit. Yes.
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, freezer section temperature at 44 degrees, evaporator fan is running , found freezer section door not closing properly, found syrup bottle preventing, left fresh food section door from closing, found food package behind freezer section drawer preventing it from closing, moved syrup and other package, fresh food section and freezer section doors are closing, now, advised customer to monitor"
Brian M.
RANGE HOOD GE ZV750SY4SS Cc unit not working Found unit getting proper voltage to everything but no voltage coming out of board Needs control board (part is under 1 year warranty); ordrng 1 WB27X10553 (printed circuit boar)
Dan H.
REFRIGERATOR KENMORE 1069552812 "Installed new valve, op test good"
Joe O.
WASHER WHIRLPOOL WTW4850HW1 "Checked splutch. Splutch checked good. Pulled basket ran spin. Did not hear grinding. Called whirlpool tech line Spoke with Jk. Advised him of the issue and everything that has been replaced. He stated to have a sr tech come out and take a look with me.Spoke with BJ, he stated to order another gearcase, belt, and request a sr tech; ordrng 1 W11035747 (gearcase) and 1 W11239857 (belt)"
Brian M.
FREEZER AMANA AQC0902GRW Unit can not be serviced Unit has a total replacement warranty
Corey L.
REFRIGERATOR AMANA ART318FFDW06 "Customer complaint fridge and freezer doors are not sealing at the top, confirmed, found doors sagging, both washers with unit are not installed under doors, model number on unit does not match model on job, sb does not show updated model of ART318FFDW03 with coverage, advised customer to contact rac or wpl with correct model number to repair on return visit for the washer on the 30th; schdld next appmnt for 7/30 THU !"
Brian M.
DISHWASHER MAYTAG MDB9959SKZ0 Cc unit not washing properly Found wash motor just grinding Needs sump assembly ; ordrng 1 W11416363 (Sump)
Joe O.
WASHER MAYTAG MVWC400XW4 Cc: knocking and bangFound door codes f7e5(shifter fault). Ran auto test and calibration. Ran drain and spin. Unit seems well balanced. Advised customer on loading. Could not duplicate issue. Op test ok
Corey L.
REFRIGERATOR KITCHENAID KRBR102ESS01 "Installed closer with grease, notice pin for door under closer was loose, tightened while installing closer, op test good"
Joe O.
RANGE WHIRLPOOL WFE320M0ES2 Installed element and infinite switch. Cooktop on light still lit. Found right front igniter switch closed. Needs igniter switch. ; ordrng 1 WP3149400 (switch-inf)
Corina B.
REFRIGERATOR KENMORE 106.6098299 Replaced the thermostat. Optest ok.; used 1 Shipping from stock
Dan H.
DISHWASHER WHIRLPOOL WDF518SAHB0 "Customer complaint of e1 error code, unit showing e1(water inlet failure) error code, found no water to unit, advised customer that they need a plumber to repair, unit is operating as designed"
Joe O.
REFRIGERATOR KENMORE 253.7031321 Installed ice maker. Ran harvest cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replace door opt test ok
Brian M.
REFRIGERATOR KITCHENAID KRMF606ESS01 Installed ice maker Ran test harvest and made sure error was gone OP Test Ok
Corina B.
REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok ; used 1 Tjaf1200, 1 W10896689, and 1 W10896678 from stock"
Brian M.
REFRIGERATOR GE PGCS1RKZASS Cc I made a mark on floor despite using floor protection rails glides the first time around right side did pop off once during push back of the unit also unit needs to be leveledTook a pic mark on floor it’s hard to get a good picture of it Leveled unit OP Test Ok
Dan H.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Customer complaint that evaporator drain pan fell off, confirmed, no damage, reinstalled, op test good"
Dan H.
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that burner is not lighting, installed new cap, burner head, and knob, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that there is freezer burn in the freezer. Cust empty freezer 30 minutes before arriving. Checked the temp Fz 11* ff 32* to 37*. Gaskets are good. No gaps in the liner. Brought temp to a warmer temp. Optest ok
Corina B.
WASHER AMANA NTW4516FW3 "Cust showed pop, sent pic is passed a year. Advised cust to call extended warranty. CC that the unit will not turn on. Checked outlet no power. Power supply is connected to a gfi outlet that was tripped. Reset outlet. Advised cust to not have unit plugged into a gfi outlet. Optest ok. Cust is going to call extended warranty for them to submit a po"
Jason N.
FREEZER MAYTAG MQU2057BEW "Cc unit not coolingCustomer stated he moved recently, had unit in storage, tried to plug it in, will not power on. Checked power in at supply connector, only reading 38v. Ohmed out power cord, found neutral side open. Unit needs power cord. Used extra power cord i carry on truck, spliced in using western union style technique and then shrink wrapped. Plugged in unit, power restored to unit, compressor started, unit starting to cool. Op test good."
Joe O.
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Cc: not making iceCycled ice maker. Found water valve is receiving proper power. Needs water valve.; ordrng 1 242252702 (valve7091)
Corey L.
RANGE KITCHENAID KSDG950ESS1 "Customer complaint glass broken, confirmed Installed inner about outer glass, op test good"
Dan H.
RANGE FRIGIDAIRE FFGF3023LWA "Installed new igniter, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDHB01 Advised cust to replace the saddle valve with an inline valve. Replaced the valve. Turned water off until the valve gets replaced. Steamed out the water line to the ice maker. Optest ok.
Dan H.
DISHWASHER KITCHENAID KDPE234GPS0 "Installed new control, op test no good, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID KSSO42QTB00 Replace all parts but cover, I took it with me for return opt test ok
David R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Same issue. Unit is frosting over on FF side over evap cover, causing lost of cooling. Found control not sending signal to turn heater on. Went into diagnostics, defrost sensor test open, heater test good. Will also need to steam evap. Customer going on vacation this Friday, if cancellation comes up Thursday 7/23 call customer, if not, rescheduling for 8/3. *2 job count; ordrng 1 W11174836 (cntrl-elec) and 1 W11405276 (HARNESS WITH FUSE )"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found both section on 59 degrees checked compressor is running and is not loud pass check freezer evaporator no frost also here and air sizzling-on evaporator like if it was leaking can’t find where is leaking but tap system it show 0 on gauge will need dye and evaporator ; ordrng 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)
Corina B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "CC that the ice is not making. Found the black and brown wire pinched. Will need a new door.; ordrng 1 LW10691266 (Door), used 1 Oversized from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc unit pantry door control not working, also ice maker and water dispense not working. Customer also states door open alarm will occasionally stay on. Confirmed pantry ui not responding, checked power into pantry board, 0v. Break in pantry board harness. No obvious corrosion or burnt areas on pantry board. Unit needs pantry board harness. ; ordrng 1 W11170612 (harns-wire5582), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR GE PSS25MGMBCC "CC that there is a rattling noise and loud noise when it turns off. Found the condenser fan rattling. When turning the unit off the compressor jumped. Will need a new compressor and condenser fan. ; ordrng 1 WR60X10209 (Condenser fan) and 1 WR87X20798 (Compressor), used 1 Shipping from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found frost on shelf and around door,advice customer that will cause it by and air leak check seal they all good lift door a little bit can’t duplicate issue at the moment door is sealing properly it might was open in some point is possible but we weren’t there to see it"
Jason N.
WASHER WHIRLPOOL WFC7500VW2 "Installed ui board, op test no good. Unit still non functional, several leds will illuminate and door locks. Called wp techline, Dave, had me test all loads to main control, said dual cold valve resistance higher then normal. Replace dual inlet valve, and main control again.; ordrng 1 WPW10192966 (cntrl-elec) and 1 WPW10192991 (valve), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR GE GFE28GMKEES "Found drain pan clog correct issue by clearing it,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
Gabriel P.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found garbage disposal cap on tap it and start draining
Gabriel P.
DISHWASHER KITCHENAID KDFE104HPS0 "Found unit not level,correct issue opt test ok"
Brian M.
RANGE WHIRLPOOL WEG515S0FV2 Installed control into old panel New panel was not machined properly and screws would not go in Need to reorder panel ; ordrng 1 W10728512 (panl-cntrl)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer complaints unit was not cooling for two days and the started cooling again temp on freezer 0 degrees and 36 on fridge call whirlpool tech line spoke to robert they do not want me to put any parts cause it’s working as designed.
Gabriel P.
DISHWASHER KITCHENAID KDPE334GPS0 "Replace parts,opt test ok"
Gabriel P.
DISHWASHER WHIRLPOOL WDT720PADM1 Replace pump opt test ok
Corey L.
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Customer complaint ice not dispensing and water accumulates in dispenser tray, confirmed water in tray, warm air getting to ice bin melting and clumping, removed bin and cleared excess ice accumulation, unit needs frz door, door is discontinued in white, advised out office will contact them with a return repair date or the warranty company will reach out to them; ordrng 1 L2327199W (dor-fip wh)"
Brian M.
WASHER MAYTAG MVW7230HW0 Cc unit not dispensing fabric soap Found fabric softener turned off for every cycle Turned it on for customer and showed him how to shut it back off if need be OP Test Ok
Corey L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed parts listed, op test good, advised to allow 48hrs for temps to settle"
Jason N.
REFRIGERATOR JENN-AIR JS42PPDUDE01 Cc right door has a crease Replaced right hand door skin using customer supplied pre Id part. Op test good.
Jason N.
WASHER MAYTAG MVWC200XW3 "Installed suspension springs, ran auto test and calibration. Op test good."
Dan H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint that ice maker makes too much ice and tastes like medicine after ice maker is shut off and turned back on, bail arm is installed, unit needs new ice maker; ordrng 1 WPW10715709 (Ice maker)"
Corina B.
RANGE JENN-AIR JDRP636HL00 "CC that the unit take 45 minutes to heat and the door does not sit flush on the right side. Ran diag no codes. Heated oven to 350* checked the door gasket to the door, closing properly. Called t/l, tolerance is good on the door. Liner looks good. Advised cust to do a self clean to see if things loosen up. ?"
David R.
WINE COOLER WHIRLPOOL KUBR204ESB00 Replaced part. Tested. Good. Op test ok
Corina B.
WASHER WHIRLPOOL WTW5000DW3 "CC that the unit senses and fills then stops. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, F7E6 – MOTOR FAULT, F7E7 – MOTOR UNABLE TO REACH TARGET RPM, ran a manual agitate and spin, good. Ran a calibration. Found the basket leaking forward. Advised cust to wrap the clothes around the washplate and 1-2 tablespoons of he detergent. Started a cycle with clothes. Optest ok."
Corina B.
REFRIGERATOR KITCHENAID KRFF300ESS01 CC that the filter does not come out. Found the tab to the housing came off to not release the filter. Reattached the clip. Will need a new housing. ; ordrng 1 W10844267 (Housing)
Brian M.
REFRIGERATOR KITCHENAID KRFF507HPS00 Cc led lights out Replaced leds OP Test Ok
Dan H.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Customer complaint that unit is not working, freezer section temperature at 41 degrees, fresh food section temperature at 45 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit needs new evaporator and compressor ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor)"
Brian M.
REFRIGERATOR GE GBS22KBSACC Cc temps not normal Found Temps In fridge to be 34 and freezer at 10 Found debris build on condenser Cleaned condenser advised too watch for 48 hours
Corina B.
REFRIGERATOR WHIRLPOOL MRT118FFFE04 CC that the compressor is not running. Confirmed. Checked the amp 10.84 amps. Locked rotor 13 amps. Will need a new compressor. Will need a lokring tech. ; schdld next appmnt for 7/29 WED !
Jason N.
GAS RANGE FRIGIDAIRE FFGF3054TWC "Installed burner head and cap. Tested burner op, ignition of flame within 2 seconds. Op test good."
Jason N.
OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Cc unit does not power onChecked power in to unit good at 116v, checked filter fuse, cavity thermostat, both checked good. Went to test power to control, unit powered on then back off. Found unit receptacle has bad terminal tension causing intermittent power to unit. Advised customer to have electrician replace receptacle. Customer stated he went to pull unit down, and messed up left side mounting hardware. Confirmed screw cross threaded into nut and nut separated from mounting plate. Unit needs mounting screw and nut hardware. ; ordrng 1 W11122643 (nut)"
David R.
DRYER ELECTROLUX EIMED60LT3 Replaced part. Ran and tested. Good. Op test ok
David R.
WASHER MAYTAG MVWC465HW2 Customer had POP. Cc of squeaking noise in wash. Found coins in between agitator. Removed. Ran test diagnostics. Loud noise in Spin. No residue spilling underneath. Ordering gearcase and drive parts; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt)
Brian M.
DRYER AMANA AED4475TQ1 Cc unit not heating well Found air flow restriction at bottom of vent Cleared restriction Ran test cycle Unit is heat a lot better OP Test Ok
Brian M.
WASHER KENMORE 11025132411 Cc uni does not spin out well on heavy load Ran diagnostics found no errors Ran auto test and calibration Can not duplicate an issue at this time
Joe O.
WASHER WHIRLPOOL WFW5620HW0 "Cc: not powering onEntered diagnostics, found no stored error codes. Kicked me out of diagnostics. Unit powered right up after kicking me out of diagnostics. Ran quick test. Needs control and ui; ordrng 1 W11319991 (cntrl-elec) and 1 W11322879 (cntrl-elec)"
Jason N.
DISHWASHER KITCHENAID KDFE104DSS4 "Cc unit not cleaning dishes, soap not dissolving fully, may be shutting off too soon.Ran diagnostics, no codes stored. Noticed spray pressure reduced through spray arms. Filter is clean. Unit needs pump/motor assembly. Replaced using truck stock. Ran diagnostics cycle. Spray pressure increased. No codes at end. Op test good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Dan H.
DISHWASHER KITCHENAID KDFE104HPS "Customer complaint that door is not closing properly,confirmed, found tub crushed preventing door from closing, unit needs new tub; ordrng 1 WPW10681507 (Tub)"
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc: not coolingFound temps in ff at 70 degrees and freezer at 53 degrees. Found evap cover frosted over. Customer stated the freezer was making some noise. Found evap completely frosted over. Entered manual defrost. Unit is defrosting. Needs control and evap thermistor; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10383615 (thermistor)
Brian M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc unit is freezing food in the upper shelf area Ran diffuser test diffuser is working as design Advised customer on product placement and owners manual states it on page 22 about the top shelf being a lot colder than other areas Advised customer that they can raise the temperature in the freezer to help offset the temps coming into the fridge section At this time unit is operating as design
Corey L.
WASHER MAYTAG MVWB865GW0 "Customer complaint washer not powering on, confirmed, power is correct to unit, found control sending 5vdc but console not responding, unit needs console, customer upset our return is a week out, let’s order control also to be safe and we will return if not needed; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"
Brian M.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Installed fan and tower OP Test Ok
Corey L.
DRYER SAMSUNG DV220AEWXAA "Customer complaint dryer not heating, started timed dry, confirmed not heating, unit is getting 258-260v a bit high, found element open, unit needs element asm; ordrng 1 DC97-14486A, used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR GE PGCS1RKZASS Installed filter assembly OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Corey L.
REFRIGERATOR GE PSCS5RGXCFSS "Customer complaint of warm temps in ff and ice in back of deli drawer, confirmed temps were 50 in ff and 9 in frz, found ff evap frozen, fan is running, no heater on this model, removed evap cover and found wire pinched behind it, styrofoam insulation in torn, unable to remove styrofoam without further damaging with ice present, unit needs ff harness ; ordrng 1 WR23X10209 (harness/tstat ff lt), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
RANGE AMANA AGS751L "Installed new igniter, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that unit would not stop making ice, found bail arm knocked off, reinstalled, op test good"
Corey L.
WASHER AMANA NTW4516FW3 "Replaced parts listed, calibrated, op test good"
Joe O.
REFRIGERATOR WHIRLPOOL WRS526SIAE00 "Cc: freezing in ff section, water and ice maker intermittently not workingFound temps in ff section at 42 degrees and freezer at 13 degrees. Entered diagnostics. Found damper is not closing. Found lower door harness wires broken, going into door. Needs door and damperDoor shows no longer availableCustomer does not want to repair at this time"
David R.
FREEZER WHIRLPOOL WZF34X18DW03 "Replaced part, put an extra shim at bottom. Tested, good. Op test ok"
David R.
REFRIGERATOR AMANA ABB2224BRW01 Replaced part. Tested. Good. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc lost of cooling. Found FF evap covered with ice. Found bad thermistor. Control sending out correct voltage. Will also need to steam FZ gasket. Ordering parts; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit stopped working, started normal dry cycle, unit spun and heated, unit is operating as designed"
Corina B.
WASHER WHIRLPOOL WTW5000DW1 "Cc that the unit will not agitate. Found the wash plate stripped in the splines to the gear case our warn. ? Will need a gearcase and wash plate. ; ordrng 1 W10609476 (Wash plate) and 1 W11035751 (Gearcase), used 1 Shipping from stock"
David R.
WASHER MAYTAG MVWC565FW1 Replaced part. Tested. Ran diagnostics test and calibration. Good. Op test ok
Joe O.
DRYER WHIRLPOOL WGD4850HW0 Installed latch. Ran test cycle. Op test ok
Jeff M.
WASHER AMANA NFW5800HW0 The unit is leaking from the dispenser I will replace the bellow on my return visit there is a lot of rubber shrapnel inside the Bello should be replaced regardless even though it’s not ripped; ordrng 1 W11465532 (DISPENSER )
Dan H.
WASHER MAYTAG MVWB725BW0 "Customer complaint that unit is leaking, unit is completely taken apart, evidence on rotor and floor of grease and water leaking through to stator/rotor assembly, unit needs new bearings kit, stator, rotor, and rps sensor, customer does not want repair ; ordrng 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor) and 1 W10435302 (Bearing kit), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DRYER AMANA NED4655EW1 Motor is huming check all the other fuse pass latch good motor not starting customer never use unit also power good pass ordering motor customer will call office in case best buy replace unit ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Corey L.
DISHWASHER KITCHENAID KUDS35FXSS8 "Customer complaint dw makes a deep sounding noise sometimes throughout cycle since our visit, unable to duplicate the sound, did find braided water hose pinched between floor and sump could be creating extra vibration, corrected supply line location"
Jeff M.
DISHWASHER KITCHENAID KDFM404KPS0 The fill hose was on backwards it’s a flow protection water line op tested good
Jeff M.
FREEZER FRIGIDAIRE FFU17F5HWH "The unit is not cooling properly it’s about 30° inside the freezer at the coldest setting the compressor is rolling .6 A Freon charge is getting low need a new evaporator; ordrng 1 297414901 (EVAP) and 1 5303305677 (drier/filter), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
RANGE WHIRLPOOL WFE505W0HS0 "Cc: error code, cook top gets hot by itselfCustomer stated she purchased under a year ago. Customer has lease agreement, advised customer I need pop with model and purchase date or svc. Found error code f2e1(shorted keypad). Found all connections good. Could not duplicate cooktop issues. Needs keypad ; saved tckt"
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "CC that the unit is not cooling. Confirmed. Unit is in a pool house. Advised cust the unit needs to be in a controlled atmosphere. Checked the evap ball of ice at the top right hand corner. Will need a compressor and evap. ?; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier) and 1 WPW10507886 (Compressor), used 1 Shipping from stock"
Joe O.
WASHER MAYTAG MVWC465HW2 Cc: lid lock issueFound standing water in unit. Canceled cycle. Found error code f0e5(off balance). Suspension checks good. Ran auto test and calibration. Ran normal cycle. Ran drain and spin. Unit functioning as designed. Advised on loading. Op test ok
Joe O.
WALL OVEN WHIRLPOOL IBS330PVM00 Installed blower. Ran test bake. Op test ok
Corina B.
REFRIGERATOR KITCHENAID KRFC300ESS01 CC that the ice maker is not working. Found the ice maker not cycling. Replaced the ice maker from t/s. Optest ok; used 1 W10884390 (Ice maker) from stock
Jason N.
DRYER MAYTAG LDE8414ACE "Installed belt idler pulley and drive belt. Ran dryer op tests, good tumble and heat. Op test good."
David R.
WASHER AMANA NTW4516FW3 "Replaced parts. Wiped up all grease. Ran diagnostics test. Good, op test ok"
Jason N.
DRYER KITCHENAID KEHS01PMT0 "Cc unit not starting Unit will power on, will not start cycle. Checked belt and switch, checks good. Checked control board, found 2 burnt solder joints and traces on motor relay. Unit needs control board. Control (3980062) is nla for this unit."
Jeff M.
WALL OVEN MAYTAG CWG302 Igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock
Corey L.
WASHER WHIRLPOOL WTW5500XW2 "Installed hub, calibrated, op test good"
Dan H.
DRYER MAYTAG MED7230HW0 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, checked element, thermal fuse , thermostat , thermal it off, all good, advised customer that they need an electrician to correct power supply"
Jeff M.
OTR MICROWAVE MAYTAG MMV1175JZ0 A lot of vegetables like carrots green beans green peppers have a high iron content which causes sparking this is completely normal
Gabriel P.
REFRIGERATOR GE PYE22PSKBSS "Drain pan clogg correct issue by steaming ice and clean tube,opt test ok"
Corey L.
RANGE MAYTAG MGR6600FZ1 "Customer complaint oven not staying hot after preheat, replaced ignitor, screw for burner not tight, also mouse feces in pan under bake burner, found outlet not grounded properly advised to have an electrician ground outlet , customer added two prong adapter using screw to ground through tab for the meantime, tested to 300, unit preheated to 300, customer said moving up degrees after preheat it didn’t light, restarted bake cycle for 340, burner lit, op test good"
Joe O.
WASHER MAYTAG MHW6630HC0 "Cc: leakingFound dog hair built up in bellow, and on lower door. Found unit leaking from bellow. Advised customer to ensure the bellow and door glass are clear of debris prior to starting a load. Cleared hair. Tested. Op test ok"
Corina B.
WASHER WHIRLPOOL CAE2795FQ1 Replaced the control and wire harness. Ran a calibration. Started a drain and spin. Optest ok.
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SMHW01 The door was left open the frost is gone already and the ice tray was in the wrong location preventing the icemaker to make ice
Jason N.
REFRIGERATOR AMANA ARB1914CW "Cc unit freezer not freezing product fully, and ff section freezing productCustomer stated veggies are starting to freezing on top shelf. Advised customer to avoid placing liquids or high moisture content produce such as veggies on top shelf near damper opening. Found side of liner hot to the touch, checked condenser condition, coils are ok, found rear panel vents completely clogged with lint/dust, no exhaust airflow for condenser fan. Wiped off rear panel, good airflow, liner already starting to cool. Advised customer this will cause unit to work harder and not cool properly. Op test good."
Corey L.
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint dw making a thumping noise when filling, confirmed, found fill valve failed not fully opening, replaced with ts surplus valve, op test good; used 1 W11175771 (XX TS SURPLUS XX VALVE) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Customer complaint door swings open by itself once opened, confirmed door opens fairly quick on its own after seal is broken on ff door, unit is off of rollers, adjusted feet to max and leveled, door does not open now, op test good"
Corey L.
DRYER MAYTAG WED8500DC4 "Customer complaint dryer making squeaking noises, confirmed found belt pulled failed, quoted to replace rollers and pulley with ts kit, ok, replaced rollers and pulled and oiled, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Dan H.
DBL WALL OVEN JENN-AIR JJW8630DDS "Customer complaint that oven is burning things, ran diagnostics no error codes found, oven temperature sensor is reading room temperature, started bake for 350 degrees, temperature after preheat at 370 degrees, adjusted temperature offset down 20 degrees, op test good"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit stopped working and pump came on, found unit in continuous drain mode, canceled, started normal wash cycle, unit filled to normal water level and began agitating, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
Corey L.
DRYER KENMORE 110.7090299 "Customer complaint dryer not working after a flood in basement, confirmed, gas line not hooked up and a new line is in bag still on unit, pressing start button the dryer motor hums, motor is corroded but spins by hand, ignitor started to glow, found motor failed, unit needs motor replaced; ordrng 1 279787 (motor), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF989SDAW00 "Customer complaint that unit is leaking water, confirmed, found fresh food section evaporator drain tube clogged, cleared out, op test good"
Corey L.
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Customer complaint none of the tones work for timers, preheating or any selections, confirmed tone settings are at max and no tones working, unit wifi is off, advised customer to have WiFi on for unit to receive updates, ordering console ; ordrng 1 W11297709 (console)"
Dan H.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Installed new door gasket, op test good"
Dan H.
WASHER GE GTWN4250D0WS "Installed new control, op test good"
Corey L.
WASHER WHIRLPOOL WFW5090JW0 "Customer complaint washer wrench icon popped up after starting and door locked now it won’t unlock or wash, confirmed unit in flood mode, unlocked door and emptied unit Through drain filter with shop vac, nothing found in drain except excess suds and advised only 1-2 tbsp of he detergent, ran diagnostics found found F24 over flow, and f11 phantom code, unable to get through test cycle, unit stuck on drain test c03, unit timed out test and gave f03 drain pump fault, ordering control and drn pump; ordrng 1 W11046209 (pump-water) and 1 W11334605 (TIMER/ACU)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint fridge warming up ice not being made much then fridge really warmed up found frost on back wall and defrosted about a week ago, Temps were at 40 in ff and 18 in im comp., thermistors checks pass, no pointer for placement, ice in mold, advised to monitor ice production bin should fill within 72 hrs"
Jeff M.
DRYER MAYTAG MGDB835DW4 Checked fuses all the fuses checked good. units not heating up I do not hear the relay clicking on the main control needs a new main control customer does not want an estimate
Dan H.
WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint that after we left water would not enter unit, ran manual test cycle both valves open, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is leaking, found unit leaning forward, leveled unit, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint frost on freezer door won’t shut all the way, confirmed, found gap in liner to cabinet on top frz corners, also can see at least a 1/4” bow on frz top of cabinet across face, called wpl tl Spoke with Austin, wpl trade care team to be in touch with customer within 48 hrs to exchange unit"
Dan H.
DRYER AMANA NED4655EW1 "Customer complaint that unit is not shutting off, confirmed, installed new timer, op test good"
David R.
DRYER AMANA NED4655EW1 "Cc unit not drying properly. Went to check vent outside, no airflow. Vent coming off unit is completely clogged up, debris and water. Let customer know and showed them, recommended getting a professional to clean it. Unit is heating. Op test ok"
Dan H.
WALL OVEN CALORIC RXD214 "Customer complaint that oven is not heating, started bake for 350 degrees, igniter did not glow, igniter is only receiving 22vac, unit needs new thermostat, no parts look up available"
David R.
RANGE WHIRLPOOL WFG515S0JS0 "Replaced part. Tested oven, bake/broil. Good. Both working, op test ok"
Dan H.
RANGE WHIRLPOOL WFG320M0BB2 "Installed new regulator, op test no good , unit needs new oven valve, customer will call us later to continue with repair; ordrng 1 WP98014893 (Valve)"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc sometimes cannot get ice/water. Reviewed notes from last visit. Little dent on left side door where it meets the door switch. Placed door spacer from t/s. Tested, good. If anything further pops up with door. We will order a new door out. Otherwise. Good. Op test ok; used 1 WP2177331 (DOOR SPACER) from stock"
Jason N.
REFRIGERATOR MAYTAG MRT311FFFH00 Cc unit frosting in freezer section.Found small amount of frost buildup in freezer section. Small gap on upper gasket and upper left corner. Steamed gasket and stretched. Advised customer to allow 1 hr for gasket to cool. Op test good.
Jeff M.
REFRIGERATOR JENN-AIR JS48SEDBDA "Found the condenser was very dirty which would cause the fridge to continuously run. Customer also wants a water filter . He told me he could install it; ordrng 1 EDR7D1 (filter), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
RANGE GE JB705TT2WW "Lock is getting power. Unit needs a new lock ; ordrng 1 WB14T10084 (latch asm motorized), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT541SZHV00 The unit has Frost and moisture buildup inside the unit. I silicone a few holes in the cabinet also adjusted the doors at sits correct unit should be OK
Jeff M.
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed new part unit tested good
Jeff M.
REFRIGERATOR JENN-AIR JSD2789AES The drain was frozen I teamed the unit op tested good
Corina B.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 CC that the ff is not cooling. Found a block of ice on the evaporator. Steamed out the evap. Replaced the thermistor from t/s. Optest ok; used 1 WPW10384183 (Thermistor) from stock
Brian M.
WASHER MAYTAG MVWB765FW3 Cc unit not working Found UI dead Was able to enter diagnostics Found error f6e2 and f6e3 Needs UI and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Corina B.
REFRIGERATOR MAYTAG M1TXEMMWB04 CC that there is water leaking in the ff. Found the drain hole blocked with ice. Steamed out the drain hole. Used a piece of copper wire around the heater to the drain hole. Optest ok.
Jeff M.
DRYER MAYTAG MEDC465HW0 The breaker was tripped causing the unit not to work I reset the breaker unit tested good
Jason N.
WINE COOLER WHIRLPOOL WUW55X24HS0 "Installed control board, op test no good. Checked power from l.v. Dc transformer. Not receiving 14.5v from transformer, found transformer primary windings open. Unit needs transformer. ; ordrng 1 W10782189 (invrtr-box)"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced part. Tested. Good. Let customer know to keep an eye out on it, if anything pops back up to contact customer service. Op test ok"
Corina B.
RANGE AMANA AGR5330BAW3 Replaced the main control. Optest ok
Jeff M.
WASHER MAYTAG MAH6500AWW The water the customer noticed inside the drum was inside the counterbalance rings explain to them that is perfectly normal and comes like that from the factory. I took the front panel off the washing machine we inspected inside the unit we saw no signs of leaking I checked the front gasket I could not find a rip the gasket appears to be in one piece
Corina B.
REFRIGERATOR GE CYE22TSHHSS "CC that the ff is not cooling. The ff evap is not running will need a new evap fan. Cust can install part. Called office to run cc, I was not able to run the card. ; ordrng 1 WR60X26866 (Fan), used 1 Shipping from stock"
Jason N.
RANGE WHIRLPOOL WOD51ES4ES01 Cc unit oven door handle looseConfirmed upper oven door handle loose on right side. Found nut had fallen off handle screw stud. Retrieved screw from inside of door. Reattached using some blue loc-title. Op test good.
Corina B.
DRYER WHIRLPOOL WED94HEXW0 CC that there is a noise when running the unit. Found the idler pulley is worn. Replaced the dryer repair kit from t/s. Cleaned the inside of the dryer. Optest ok. ; used 1 4392067 (Dryer repair kit) from stock
Corina B.
WASHER WHIRLPOOL CHW9160GW0 Replaced the control and latch. Cleared code. Started a cycle. Optest ok. Brought core back for return
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX988SIBW01 "Customer complaints of leaking water from fridge drain pan and ice maker not working,found no error codes on ice maker also found ice maker off and temperature on fridge was 49 degrees and freezer 39 degrees also,fridge drain pan crack in half thats why leaking,found no frost on either evaporator just a little on cap tube,compressor also is loud and over heating pressure on gauges read 0 need compressor evap and dryer customer will not repair"
Corina B.
RANGE WHIRLPOOL WFG525S0HZ0 Replaced the spark module. Optest ng. Checked power to spark module 0 volts. Will need a main control ; ordrng 1 W11317846 (Control)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Start device was clicking and not starting compressor replace from truck stock compressor started temp start to drop after waiting for few minutes,opt test ok ; used 1 8201786 (STARTER) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace all parts,opt test ok"
Brian M.
WASHER WHIRLPOOL WFW92500WW01 Cc of error Found error of f1e1 Replaced control Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
DISHWASHER KENMORE 587.151494 "Timer is stalling needs replaced est only ; ordrng 1 154495901 (timer), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
WASHER MAYTAG MVWC465HW2 "Ran manual test fill hot water and cold no leaks on valve also also fill basket half way no leaks checked underneath and back panel no sign of leak cannot duplicate the unit issue at the moment,opt test ok customer also said she ran unit 5 times after it happen and it did not leak"
Brian M.
REFRIGERATOR KITCHENAID KBFS22EWMS9 Cc unit water and ice not working Found bladder to be frozen due to lower temps in fridge Defrosted bladder OP Test Ok
Jason N.
DISHWASHER KITCHENAID KUDI24SEWH3 "Cc unit not powering on. Checked power into unit, good at 123v. Checked thermal control fuse, checked open. Unit needs thermal control fuse.; ordrng 1 675796 (fuse,thermal)"