Service History 54 - Fred's Appliance

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Brook Park, OH 44142

David R

Job Details: 03/17/2022

"Replaced bottom ignitor. Tested, good, heating and cycling. Op test ok."

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Berea, OH 44017

David R

Job Details: 03/17/2022

Cc unit leaving circled marks on clothing of items. Took a picture. Seal on drum leaving residue on drum and items in dryer. Ordering drum and seal ; ordrng 1 W10899578 (Drum) and 1 W10612022 (Seal)

We serviced a

WHIRLPOOL DRYER

Model WGD5540SQ0

Near Madison, OH 44057

Dan H

Job Details: 03/17/2022

"Customer complaint that unit is not heating, started timed dry cycle, unit heated, tested on sensor cycle, unit heated, customer stated that the unit ran for over 2 hours the other day, found timer motor not spinning, unit needs new timer, customer does not want repair; ordrng 1 WP8578909 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Columbia Station, OH 44028

Marie V

Job Details: 03/17/2022

"Cc that the unit is not changing the dial and it shuts off while running. Ran diag found error code f0E3 overload , f6e2 communication error, F9E2 water ring detected , F6E3 communication error. Ran auto test and calibration on unit, pass. Started a rinse and spin and then a normal cycle. Unit will need new UI and lid lock .advice cust to call whirlpool to see if they help with the repair. ; ordrng 1 W11120178 (Ui) and 1 W10861642 (Lid lock)"

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Kingsville, OH 44048

Dan H

Job Details: 03/17/2022

"Installed new lid switch, op test good"

We serviced a

MAYTAG DRYER

Model SDE3606AYQ

Near Mentor, OH 44060

Dan H

Job Details: 03/17/2022

"Installed new belt and pulley, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/17/2022

"Replace all parts order then ran some test with customer present and normal cycle ,opt test ok"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Chardon, OH 44024

Joe O

Job Details: 03/17/2022

Installed element. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Windham, OH 44288

Brian M

Job Details: 03/17/2022

"Cc of noise when spinning Suspect tub hub damaged but cant remove washplate without damaging it Needs washplate and tub hub ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT0

Near Mentor, OH 44060

Jason N

Job Details: 03/17/2022

"Cc unit not filling with waterCustomer stated sounds like water is coming in but it doesnt seem to fill. Ran diagnostics, all valves tests good, recirculation is good, drain is good. Started normal cycle on warm, unit filled with hot and cold water, tumbled, then recirculation. Could not find an issue with unit at this time. Advised customer he will not necessarily see the initial water fill, since this in done directly inside the tub."

We serviced a

WHIRLPOOL RANGE

Model GW397LXUQ07

Near Bratenahl, OH 44108

Corina B

Job Details: 03/17/2022

CC that the lower drawer will not open. Confirmed. Pulled unit out found a pan wedge. Removed the pans. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, OH 44052

Angel

Job Details: 03/17/2022

Replaced glass door and name plate. Opt test ok.

We serviced a

JENN-AIR MICROWAVE

Model JMW3430WP02

Near Bay Village, OH 44140

Angel

Job Details: 03/17/2022

"Cc that units ui is not working. Confirmed none of the buttons on the ui are working and all it says is Jenn-air on the screen and it goes blank after a while. Pulled unit out a bit to verify the wiring and tried to reset it but nothing. Unit will need ui replaced. Gave customer estimate and explained to her that since its so expensive to try to call Jenn-air to see if they can cover for the part at least. Customer stated that she will call and give us a feed back with what happens after she calls whirlpool.; ordrng 1 W10323052 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 03/17/2022

"Cc unit not draining, confirmed, drained water, nothing in pump, Will not pump water out, will need drain pump, ordered.; ordrng 1 W11396717 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Mogadore, OH 44260

Brian M

Job Details: 03/17/2022

Cc ice on freezer floor Found icemaker leaking from the tube Cleaned ice and tube OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5P

Near Walton Hills, OH 44146

Marie V

Job Details: 03/17/2022

Cc that the bottom drawer does not close properly. Confirmed. Found slider defective. Unit will need slider and drawer.; ordrng 1 W11123024 (Right side slide) and 1 W11131365 (Left slide) and 1 W11036176 (Drawer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Painesville, OH 44077

Corina B

Job Details: 03/17/2022

"CC that there is a loud noise in the freezer. Confirmed. Found the freezer cover has frost and ice build up. Disconnected the ui. Will need a new ui, control and harness. Office to reschedule when these parts come in. ; ordrng 1 W11330971 (Ui) and 1 W11249952 (Harness) and 1 WPW10675033 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, OH 44094

Joe O

Job Details: 03/17/2022

"Cc: not dissolving podFound error code f8e2(inlet water, fill valve electrical problem). Ran diagnostics test cycle. Fill valve functioning. No error codes after diagnostics. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44105

David R

Job Details: 03/17/2022

"Replaced thermistor and hi limit. Also found element broken, replaced from t/s. Tested. Heating, good. Op test ok. ; used 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Garfield Heights, OH 44125

David R

Job Details: 03/17/2022

"Cc loud when spinning. Gearcase is making loud noise. Gave estimate to customer. Customer does not want to go ahead with repair. SVC already paid. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10752283 (106.72), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW4

Near Brecksville, OH 44141

David R

Job Details: 03/17/2022

"Customer could not find POP from Costco, let customer know he will have to call Costco and see if they can email over a receipt with Model/Serial and any warranty information in order to not have to pay SVC, Labor and parts. Cc gas smell, intermittently happening and sometimes clothes all the way dry. Unit dryness and heating test good. Could not smell gas and lines all tight, since intermittently happening would suggest replacing gas burner assembly. Customer said they are going to call Costco to get information but I wrote up price of everything just in case needed. Customer did not pay SVC, wants to contact Costco for warranty before paying for anything. No parts to be ordered at this time. ; ordrng 1 W11233069 (Gas Burner assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model SDI25FL

Near Westlake, OH 44145

Angel

Job Details: 03/17/2022

"Cc that unit was not cooling properly he unplugged it and plugged it back in and unit started working again. Verified temperatures and ff section was at 40* and freezer was at 8*. Verified in back and saw that the condenser fan was not running and it was really dirty. Cleaned out fan and condenser and when i plugged it back in the fan started working. Customer stated that hell leave like that for now and if it starts to happen again and he sees that the condenser fan is not running again hell think about it if he wants to fix because basically every part for this unit is discontinued and hes thinking if getting new unit. Opt test ok.; ordrng 1 833697 (Cond fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model SC25JW

Near Beachwood, OH 44122

Joe O

Job Details: 03/17/2022

"Cc: not freezing in freezer section, freezing in ff sectionFound unit is in garage. Under 50 degrees in garage. Found temps in ff section at 34 degrees, freezer at 30 degrees. Advised customer unit will not function properly in unheated garage. Garage temps are around 50 degrees. Cannot test due to garage temps. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, OH 44121

Joe O

Job Details: 03/17/2022

"Cc: would not stop filling, not drainingCusstated that unit would not stop filling, then when they tried to run a drain and spin unit would not drain and continued to put water in. Plugged unit in, canceled cycle. Unit started to drain. Found error codes f8e1(long fill). Ran auto test. Found unit has good water pressure. Ran normal cycle. Unit filled properly. Ran drain and spin. Ran calibration. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Euclid, OH 44123

Dan H

Job Details: 03/17/2022

"Installed new air plenum and control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Mogadore, OH 44260

Brian M

Job Details: 03/17/2022

Installed valve and line Ran test OP Test Ok

We serviced a

GE WASHER

Model GTWP1000M0WW

Near Mayfield Heights, OH 44124

Corina B

Job Details: 03/17/2022

"CC that the unit does not run. Confirmed. Started a cycle. Unit filled and stopped. Jumped out the lid switch, started working. Will need a new lock. Panel for the control is not secured due to it being *broken ; ordrng 1 WH12X10531 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model EW26SS65GS0

Near Mentor, OH 44060

Jason N

Job Details: 03/17/2022

"Cc unit ice buildup and leak from freezerFound evaporator drain tray iced over, leaking in bottom of freezer section. Cleared ice from freezer. Steamed out tray and down drain hole. Cleared clog, good water flow through. Op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Euclid, OH 44132

Jason N

Job Details: 03/17/2022

"Cc unit made a noise when it went to wash cycle. Customer stated unit made a noise when it went to wash cycle, she unplugged it. Plugged in unit, unit was still in wash cycle, canceled. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Had customer restart load she had in unit. Unit sensed and filled properly. Customer was also concerned about water level, not enough water. Advised customer that water level is correct, unit will not fill tub. No issue found with unit at this time, working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Maple Heights, OH 44137

Gabriel P

Job Details: 03/17/2022

"When arrive unit was out also notice floor was scratch from when grandsons move fridge out took pictures Replace tube,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHB

Near Cleveland, OH 44106

Marie V

Job Details: 03/17/2022

"Took PoP. Cc that the freezer wasnt cooling and the ice cream got soft, she removed food from freezer to allow a better air flow and since that day started working. Took temps on fresh food 34* 36* and freezer -1* 0*. Temperatures are in range. Explain cust that what she did was correct, you want to have a good air flow inside unit to properly cool. At this point unit is working properly. Ask cust to monitor. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/17/2022

"CC that the unit stops mid cycle. Ran diag F5e1 Lid Switch Fault Lid Is Up checked the lock, out of range. Replaced the latch from t/s. Ran a calibration. Opt test ok ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

GE RANGE

Model JBP78W0B2WW

Near Euclid, OH 44119

Jason N

Job Details: 03/17/2022

Installed bake element. Ran bake test to 300 degrees. Good preheat and cycle. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Warrensville Heights, OH 44128

Gabriel P

Job Details: 03/17/2022

"Control burn and harness of console giving estimate customer will not fix ; ordrng 1 W11178673 (Control) and 1 W10859914 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Westlake, OH 44145

Angel

Job Details: 03/17/2022

"Cc that unit was squealing. Confirmed ran unit and started squealing. Will need pulley replaced. Replaced pulley, belt and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9868KL0

Near Solon, OH 44139

Jason N

Job Details: 03/17/2022

"Cc unit not heatingChecked power in to unit, good at 242v. Checked all thermals, found heater element open. Unit needs element replaced. ; ordrng 1 WP3387747 (Element)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Painesville, OH 44077

Dan H

Job Details: 03/17/2022

"Installed new outer door glass, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVT03

Near Kent, OH 44240

Brian M

Job Details: 03/17/2022

Cc unit leaking Found drip pan clogged Removed clog OP Test Ok

We serviced a

GE WASHER

Model GUD27GSPM1DG

Near Cleveland, OH 44113

Gabriel P

Job Details: 03/17/2022

When taking panel apart the shaft of timer broke inside the knob ordering the parts I damage also notice switch is broken customer will paid for that part ordering and scheduling ; ordrng 1 WH18X27241 (Switch) and 1 WE04X22654 (Timer) and 1 WE01X30638 (Knob)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Rocky River, OH 44116

Gabriel P

Job Details: 03/17/2022

"Replace gasket,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near East Cleveland, OH 44112

Marie V

Job Details: 03/17/2022

"Cc that the cold water is not working and is making a loud noise. Confirmed cold water is not operating, and belt is squeaking. Replaced belt from T/S and water valve. Ran auto test and calibration. Op test ok.; used 1 WPW10006384 (BELT) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMW2430DS01

Near Chagrin Falls, OH 44022

Corina B

Job Details: 03/17/2022

"CC that there is a fault code of f2e1 stuck key. Confirmed. Checked the connections at j4-j7 good. Will need a new ui. Cust is going to email the pop. Part would be covered under warranty is under 5 years old. ; ordrng 1 W10887855 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near North Royalton, OH 44133

David R

Job Details: 03/17/2022

"Cc unit FF not cooling properly, ice build up on evap, customer took apart and used had dryer, also no ice. Went into diagnostics, fan in FF not working. Left door harness wires cut through, not getting power to icemaker, will need new door. Took a further look and FF fan is not getting 14VDC, connector coming from wall is corroded and wires broken. Non repairable part. SVC to be paid only."

We serviced a

JENN-AIR WALL OVEN/MICRO

Model JMW2427WS02

Near Westlake, OH 44145

Angel

Job Details: 03/17/2022

Replaced cooling fan tested unit by preheating to 350*. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Painesville, OH 44077

Dan H

Job Details: 03/17/2022

"Installed new control, op test good"

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/17/2022

Cc of low ice Found ice maker working properly at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/17/2022

Cc no ice low ice

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Newbury Township, OH 44065

Brian M

Job Details: 03/17/2022

Cc unit not turning on Found f6e2 and f2e1 and f6e3 Unit will not go past errors Needs ui and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Solon, OH 44139

Jason N

Job Details: 03/17/2022

"Cc while running initial heat up of unit, breakers in house tripped.Customer stated she had electricians out to check house power, they verified house breakers and power are good. She also stated she didnt think the LF burner was working. Inspected unit, checked for shorted L to L or to ground. All checked good. Checked wiring in unit for short or pinched wires. Found hanging L orange wire on LF burner touching off on orange/black which would create an L to L short. Replaced wiring and checked terminal tension. Powered unit up and tested all functions, LF burner not working, will need infinite switch replaced due to short. Part not showing in stock at Marcone, office to contact customer with availability. ; ordrng 1 W11129442 (Infinite switch)"

We serviced a

JENN-AIR COOK TOP

Model JED3430GB01

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/17/2022

"Cc unit cooktop is warpedFound right side on unit raised up slightly. Found cooktop metal frame is miss-assembled to glass. Unit will need new cooktop. Customer not at home to reschedule, office to contact customer with next service date. ; ordrng 1 W11476176 (Cooktop)"

We serviced a

GE REFRIGERATOR

Model CFE28USHCSS

Near Ashtabula, OH 44004

Joe O

Job Details: 03/17/2022

"Cc: not cooling ff sectionFound temps in ff section at 50 degrees in ff section, -6 in freezer. Attempted to enter diagnostics. Ui will not allow selections. Found ff evap fan not running. Needs ff evap fan and uiUi shows under 1 year part warranty; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR55X34170 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ09

Near Perry, OH 44081

Dan H

Job Details: 03/17/2022

"Installed new valve, op test good"

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model FFVU17F2SC

Near Orwell, OH 44076

Brian M

Job Details: 03/17/2022

Cc unit not cooling Found thermostat not sending power Advised to replace thermostat defrost timer and compressor relay ; ordrng 1 5304511828 (Thermostat) and 1 5304518034 (Defrost) and 1 297259515 (controller)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/17/2022

"Replace harness and control,opt test ok but found thermistor also burnt ordering ; ordrng 1 WPW10705575 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Chardon, OH 44024

Jason N

Job Details: 03/17/2022

Cc unit lid crackedReplaced unit lid using customer supplied pre Id part. Lid operation test good.

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Ashtabula, OH 44004

Joe O

Job Details: 03/17/2022

Installed door glass. Op test ok

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near North Royalton, OH 44133

David R

Job Details: 03/17/2022

"Cc unit not heating. Unit is getting 240. Heater is open. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 DC97-14486A (Heater assembly)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Cleveland, OH 44109

Marie V

Job Details: 03/17/2022

"Knocking on door, no answer. Called office, tagging door."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Cleveland, OH 44111

Marie V

Job Details: 03/17/2022

"Cc that the unit is not heating. Confirmed. Found terminal block burned L2 line. Replaced power cord and terminal block from T/S. Op test ok.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/17/2022

"Cc that the unit flooded the basement the drain hose came off and drained all the water on the floor , that when unit is calling for water it bangs and that it was shaking a lot when it was spinning. Ran diag, found error code F8E1 long fill. Removed hoses and found debris on hot valve, replaced from T/S. Also helped with the banging noise on the cust pipes. Verify dampers, pass bounce once. Also added a sip tie on the drain hose. Told cust that the drain hose needs to be attached or secured to avoid flooding. ; used 1 W11165546 (VALVE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Strongsville, OH 44149

David R

Job Details: 03/17/2022

"Had POP. Customer said since delivery set up, ice only worked one time and 2-3 weeks ago from today 3-18-22 water stopped coming from dispenser. Water is good coming from house, right out single valve water is good. When water is called for and going through filter house, no water comes out. Suspect is that water filter housing isnt releasing water or frozen reservoir. Ordering reservoir, filter housing, dual valve ; ordrng 1 W10341320 (Dual valve) and 1 WPW10394053 (Filter housing) and 1 W11204869 (Reservoir) and 1 EDR1RXD1 (Filter)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lakewood, OH 44107

Angel

Job Details: 03/17/2022

"Cc that unit was not doing anything just stayed locked and it wouldnt spin or agitate. Verified and latch needed to be replaced it was damaged. Replaced latch and noticed that the latch would not lock tried diagnostics and no luck. Replaced control board and unit started locking as should but would not spin or agitate noticed motor was humming but would not move will need drive motor also ordering capacitor. Office to reschedule motor out of stock.; ordrng 1 W10890624 (Drive motor) and 2 W11428524 (Capacitor)s, used 1 W11307244 (DOOR LOCK), and 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Cleveland, OH 44143

Joe O

Job Details: 03/16/2022

Installed dryer repair kit. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Aurora, OH 44202

Brian M

Job Details: 03/16/2022

Cc unit not draining Found mask in pump Removed mask OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Willoughby Hills, OH 44092

Joe O

Job Details: 03/16/2022

"Cc: not spinning out clothesFound error codes f0e5(off balance load). Suspension checked good. Ran auto test. Found hub worn. Could not pull wash plate from unit. Will need hub and wash plate. Advised customer could also need gear case. ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW01

Near Highland Heights, OH 44143

Jason N

Job Details: 03/16/2022

"Cc unit stopped working and fault codeCustomer stated unit stopped working during a load and flashed a code f26 or 28. She power cycled unit and it was fine after, has been working since then. Ran diagnostics, found code f28 for serial communication error(ACU to MCU). Ran auto test several times, no faults and all functions passed. Advised customer either motor control or main control could be at fault, but there is no way to verify until unit fails. Could not duplicate issue at this time."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near North Ridgeville, OH 44039

Angel

Job Details: 03/16/2022

"Replaced acu, ui and communication harness. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Aurora, OH 44202

Brian M

Job Details: 03/16/2022

Installed lid OP TEST OK

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cleveland, OH 44108

Corina B

Job Details: 03/16/2022

CC that the cap to the agitator is popping off and paint is chipping. Confirmed. Found the cap not tight on the new or old agitator. Took picture of the paint chipping. Advised cust to call whirlpool t ge an autho. Will need a new cap. Cust can install part; ordrng 1 W11246846 (Cap)

We serviced a

MAYTAG RANGE

Model MGT8720DS06

Near Parma, OH 44134

Gabriel P

Job Details: 03/16/2022

Found no leaks from regulator or either burner but to please customer my senior tech bj told me to replace regulator seems thats what the gas company said it was leaking ordering ; ordrng 1 WPW10546238 (Regulator)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairview Park, OH 44126

Marie V

Job Details: 03/16/2022

"Cc that the unit fills up and then does nothing. Ran diag, no cores. Ran auto test, pass. Stared normal cycle. Pass, unit started washing. Canceled cycle amd replaced lid lock and shifter. Ran calibration and auto test. And rebooted unit. Told cust to monitor unit, couldnt duplicate the issue. Op test ok"

We serviced a

HOT POINT REFRIGERATOR

Model HSS25GFTAWW

Near Lakewood, OH 44107

Marie V

Job Details: 03/16/2022

"Cc that the unit is leaking. Confirmed. Found unit leaking from the water line coming in to the unit. Cut the line that was damaged and added a fitting 1/14. Tested unit. No leaks. Op test ok; used 1 2198677 (), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model n/a

Near Cleveland, OH 44116

Marie V

Job Details: 03/16/2022

"When arrived saw the appliance. Explain cust that we service appliances for homes, this unit was a industrial washer. No sc collected"

We serviced a

MAYTAG DISHWASHER

Model MDBH945AWB

Near North Olmsted, OH 44070

Marie V

Job Details: 03/16/2022

"Replaced heater, tested unit. No leaks Op test ok."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mentor, OH 44060

Joe O

Job Details: 03/16/2022

"Cc: grindingFound error codes f0e3(overload), f0e7(load detected during clean washer cycle). Cleared codes ran diagnostics test cycle. No abnormal noises heard in diagnostics cycle. Checked under unit for damage, checked suspension rods. Advised customer to download whirlpool app and update software per tech sheet for error f0e7. Advised customer no to load anything directly on wash plate. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS

Near Seven Hills, OH 44131

David R

Job Details: 03/16/2022

Customer said unit is under 1 yr warranty . Took pics of POP. Cc unit gasket off and top rack getting stuck on gasket. Adjusted top rack inward to avoid hitting the gasket. Good. Op test ok.

We serviced a

MAYTAG DRYER

Model DG8410

Near Painesville, OH 44077

Joe O

Job Details: 03/16/2022

Cc: not heatingCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found igniter open. Needs igniter; ordrng 1 4391996 (ignitor flat wp)

We serviced a

SAMSUNG DRYER

Model DV48J7700GW/A2

Near Madison, OH 44057

Dan H

Job Details: 03/16/2022

"Customer complaint of squealing noise , confirmed,found idler pulley worn out , installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8100BW0

Near Mentor, OH 44060

Jason N

Job Details: 03/16/2022

"Cc unit not advancing cycle, codes LFRan diagnostics, found no cold water coming in on auto cycle. Both source valves are open. Ran manual valve tests, confirmed cold side of log valve no working. Unit needs log valve assembly. ; ordrng 1 W10853723 (Log valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma, OH 44134

Gabriel P

Job Details: 03/16/2022

"Found belt stretch and pulley wearing replace from t/s also cold water not enough pressure need plumbing,opt test ok ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SKZ

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/16/2022

Cc unit not draining Found chopper broke off pump Replaced pump OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Lorain, OH 44055

Angel

Job Details: 03/16/2022

"Cc that they set the washer to wash and when they got home there was water all over the floor. Tested unit by starting a quick wash to see if it would leak let unit fill wash and drain but no leak anywhere around washer, did notice that when the unit goes into a drain the utility tub drain tube was leaking. Explained to customer and stated she will let the landlord know to fix issue. Opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Olmsted Falls, OH 44138

David R

Job Details: 03/16/2022

Replaced main control. Ran diagnostics and calibration. Good. Unit is ready to use. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Mayfield Heights, OH 44124

Manny

Job Details: 03/16/2022

"Cc top light are flickering and some are out, verified and LEDs are flickering in RC, replaced LED module with pre id part, opt test ok"

We serviced a

KENMORE DRYER

Model 11084834200

Near Highland Heights, OH 44143

Manny

Job Details: 03/16/2022

"Replaced heater, ran cycle good heat, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW01

Near Cleveland, OH 44109

Manny

Job Details: 03/16/2022

"Cc unit not cooling enough, removed evap cover and not good frost pattern, checked compressor amp draw and drawing 0.54amps, spoke to Bj he suggested tapping the system and charge with nitrogen to verify no internal leaks are present, tap system and pressure sitting at 25in vacuum, charged with nitrogen and pressure is equalize and stable, heard No leaks ,BJ thinks unit wasnt charge its R600 at the factory since customer stated that the unit never cool right in the freezer.; ordrng 1 W11580057 (Compressor) and 2 W10843121 (filter dryer)s"

We serviced a

GE GAS RANGE

Model JGBP32CEF2CC

Near Madison, OH 44057

Joe O

Job Details: 03/16/2022

"Cc: odor, over tempFound customer had a mat laying on bottom of oven, potentially causing odor. And advised customer to remove lower oven bottom and clean to ensure nothing burning under oven bottom. Found unit 15-20 degrees over set temp. Advised customer there is no adjustment or calibration for this model. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near South Euclid, OH 44121

Corina B

Job Details: 03/16/2022

CC that there is off balance loads. Found the basket leaning to the right side. Leveled the unit. Adjust to download the Maytag app to update the control. Ran a manual spin. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Elyria, OH 44035

Gabriel P

Job Details: 03/16/2022

"Correct issue from hinges,opt test ok"

We serviced a

KENMORE WASHER

Model 11023102310

Near Montville, OH 44064

Brian M

Job Details: 03/16/2022

Cc of noise Found noise coming from clutch Needs clutch ; ordrng 1 W10721967 (drive pulley)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB3A

Near Painesville, OH 44077

Joe O

Job Details: 03/16/2022

"Cc: spray arm not staying in, meltedFound spray arm mount not seated correctly. Reseated spray arm mount. Needs spray armCustomer to install; ordrng 1 5304517203 (Spray arm)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Sheffield, OH 44054

Angel

Job Details: 03/16/2022

"Cc that unit was acting weird. Verified and unit would stay locked tried to get to diagnostics and found error code F7E1 basket speed not reached i tried to do a calibration and unit would not agitate look underneath and has correct shifter tested capacitor and was bad had one from surplus replaced capacitor tested unit and started working as should also had to change belt because it was squealing changed belt ran a auto test and unit is working as designed. Opt test ok.; ordrng 1 W11428524 (Capacitor), used 1 WPW10006384 (BELT) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRM03

Near Elyria, OH 44035

Gabriel P

Job Details: 03/16/2022

"Found compressor amp to low and .57 also there is no frost pattern,ordering compressor and non dye filter part is out of stock office contact customer for ; ordrng 1 W10843121 (Production filter) and 1 W11547313 (Compressor)"

We serviced a

GE DISHWASHER

Model GDT695SFL3DS

Near Madison, OH 44057

Dan H

Job Details: 03/16/2022

"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, diagnostics led on control is solid lit indicating a software error, unit needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, OH 44004

Dan H

Job Details: 03/16/2022

"Installed new drain pump, op test good"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/16/2022

"Cc that the unit is doing the same thing , that is not starting the wash cycle and that it will show wash completed but it has done nothing. Ran diag No error codes. Lid lock failed on resistance by tech sheet, also motor pass resistance check. Called tech line, spoke with Bruce, told me to replace lid lock and run a dlms calibration. Ordering parts. ; ordrng 1 W11394572 (Lid lock) and 1 W11543994 (Control)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS00

Near Mentor, OH 44060

Jason N

Job Details: 03/16/2022

"Cc unit microwave error code and stopped heatingRan diagnostics, found codes f1e4 for microwave generation error. Verified all connections are good on control board. Unit will need magnetron and inverter board. ; ordrng 1 W11346197 (Magnetron) and 1 W10217711 (Inverter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Jason N

Job Details: 03/16/2022

"Cc unit ice maker not working and frosting in freezer sectionCustomer stated things on top shelf were thawing, ice maker was not making ice and frost building up on back on freezer. Confirmed. Found freezer evaporator frosted over, no air circulation. Ran diagnostics, found defrost sensor reading open. Steamed evaporator clear. Replaced defrost sensor using truck stock part. Ran manual defrost mode, heater turned on. Manually cycled ice maker, ice maker indexed and filled with water. Advised customer to allow up to 24 hrs for temps to return to desired and ice maker to resume ice production. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Strongsville, OH 44149

David R

Job Details: 03/16/2022

"Cc top oven lights will not go off and blower fan constantly running, customer turned off power and factory reset. Even during a factory reset, top lights and blower fan staying on. No error codes. I did find that display was saying top door open even when it was closed shut. Ordering controls and latch ; ordrng 1 W11294388 (Control) and 1 W10883049 (Latch) and 1 W11294389 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Middleburg Heights, OH 44130

Marie V

Job Details: 03/16/2022

Cc that the hot water hose pop out of the valve at the unit and flooded the laundry. Found water valve was stripped. Replaced water valve and ran calibration. Op test ok