We serviced a
GLHS66EEQ0 Frigidaire
Model Refrigerator
Near Brecksville, OH 44141
Corina B
Job Details: 05/21/2018
CC that the unit is leaking. Found the water valve has a slow leak. Will need a new water valve. Called SM to order part. ; ordrng 1 242252702 (valve 6975
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Olmsted Falls, OH 44138
Jeff M
Job Details: 05/21/2018
The unit has a Miscommunication error code the unit is non responsive. It will go into diagnostics but that is it; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL ), schdld next appmnt for 5/30 WED 8-12,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Olmsted Falls, OH 44138
Jeff M
Job Details: 05/21/2018
The main control is not sending power to the bake element. The unit needs a new control ; ordrng 1 WPW10586736 (CONTROL ), used 1 SHIPPING
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FBSS1
Near Chardon Township, OH 44024
Robert A.
Job Details: 05/21/2018
Ran diagnostics, drain problem, found drain pump not running, cleared drain pump, tested unit, op test ok; , Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 05/21/2018
Board shorted, on drain circuit. Pump checks good. needs board replaced.; ordrng 1 W11116592 (CONTROL)
We serviced a
UMV1160CW4 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Brian B
Job Details: 05/21/2018
Removed case and installed new cabinet mounting nut. Installed case. Op test ok.; Job Cmpltd
We serviced a
WBVH5300K0WW GE
Model WASHER
Near Painesville Township, OH 44077
Dan H
Job Details: 05/21/2018
Customer complaint that unit leaks, and pauses, and doesn’t spin all the water out, started normal wash cycle, unit filled , then drained out and cancelled the cycle, ran diagnostics found e22(fill problem) error code, fill valves are working, pressure switch is good, unit needs new control, found unit leaking from boot, no damage to boot, advised customer to wipe down boot and glass between washes, customer does not want repair at this time ; ordrng 1 WH12X10468 (control board asm)
We serviced a
WDT720PADW1 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Chad P.
Job Details: 05/21/2018
, Found rust above vent on front door panel of dishwasher. Office to order new panel.; ordrng 1 W10814587 (panel)
We serviced a
MDB8949SBW3 Maytag
Model Dishwasher
Near Willoughby, OH 44094
Gabriel P
Job Details: 05/21/2018
Installed control and handle OP TEST OK
We serviced a
RGB508PS2WH GE
Model Range
Near Cleveland, OH 44102
Corey L.
Job Details: 05/21/2018
Customer complaint oven not lighting, confirmed, gas doesn’t seem like it’s getting let out, quoted, cleaned orifices and manifold of cob webs, relit pilot, op test good
We serviced a
WRF535SMBM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 05/21/2018
Customer complaint light switch on left side doesn’t work, confirmed opening left door does not turn light on in ff section, right door switch works lights, inspected switch, found spring in switch fell out of place, adjusted, op test good; Job Cmpltd,
We serviced a
AMV2307PFS1 Amana
Model Microwave
Near Maple Heights, OH 44137
Corina B
Job Details: 05/21/2018
C that the unit is damaged. Found the outer cabinet is bent. Removed cabinet no damage on the inside of unit. Will need a new cabinet. Called SM to order part; ordrng 1 W10845689 (wraper-cab)
We serviced a
MHW5100DW0 Maytag
Model Washer
Near Cleveland, OH 44128
Corina B
Job Details: 05/21/2018
CC that the unit does not go into a spin. Ran diag no codes. Ran a CO test. Advised cust 1-2 tablespoons of HE detergent. 6-8 bath towels equals a full load. Optest ok.
We serviced a
WED7300DW0 WHIRLPOOL
Model DRYER
Near Lorain, OH 44052
Macaulay G.
Job Details: 05/21/2018
Tested dryer, found noise from rollers, office to order support rollers.; ordrng 1 349241T (support,roller)
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 05/21/2018
Replaced lid lock in washer, tested. Washer is working properly.; Job Cmpltd
We serviced a
GS6SHAXLS03 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 05/21/2018
Found leak on back of machine in john guess fitting . Removed waterline and cut 1 inch off of end. Reassembled and turned on water in basement. No water is coming up to machine. Customer has a culligan water softener system in basement and another filter. Also, blue plastic line coming from basement is a 3/8 line. Advised customer that she will need a plumber or culligan man to repair as this is not part of refrig.
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Olmsted Falls, OH 44138
Jeff M
Job Details: 05/21/2018
I ran the unit with a load of towels the unit tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHN2844MF4
Near Garrettsville, OH 44231
Robert A.
Job Details: 05/21/2018
Fault code syef, evap fan fault, syce comm error, found fan not running, frz seal torn, needs control and evap fan and door seal, ff seals are worn Cust to let us know; ordrng 1 241509402 (EVAP FAN111.10) and 1 5303918506 (CONTROL BD163.33) and 1 5304501270 (FRZ GASKET65.37) and 1 5308000010 (FAN BLADE26.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Near Olmsted Falls, OH 44138
Jeff M
Job Details: 05/21/2018
WHIRLPOOL REFRIGERATOR The damper is rattling when it is opening n closing the unit needs a new damper. The unit is hard to move because of the floor it’s sitting on ; ordrng 1 W11164593 (DAMPER ), schdld next appmnt for 5/29 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASD2625KES
Near Strongsville, OH 44136
Jeff M
Job Details: 05/21/2018
The drip pan was rattling I added perm gum around the pan to stop the rattling ; Job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Strongsville, OH 44136
Jeff M
Job Details: 05/21/2018
The unit is leaking form the water filter. And the ff evap is frozen the u it needs a new fan and sensor ; ordrng 1 W10633627 (motor-evap) and 1 W11194438 (FILTER HOUSING ) and 1 WPW10277799 (Harness ) and 1 WPW10389152 (FAN SUPPORT ),, schdld next appmnt for 5/25 FRI 8-12 [**],
We serviced a
417.94712400 KENMORE
Model WASHER
Near Geneva-on-the-Lake, OH 44041
Dan H
Job Details: 05/21/2018
Installed new idler pulley and belt, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW1
Near Parma Heights, OH 44130
Jeff M
Job Details: 05/21/2018
, I ran the unit twice as long as the customer did when he smelled natural gas. The unit has no odor coming from the inside of the machine unit tested good; Job Cmpltd,
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Fairview Park, OH 44126
Chad P.
Job Details: 05/21/2018
Found no power to unit. Checked fuse box. Has power coming in but not coming out. Fuses check good. Advised Cust to get an electrician. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW00
Near Brooklyn, OH 44144
Jeff M
Job Details: 05/21/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FW0
Near Brooklyn, OH 44144
Jeff M
Job Details: 05/21/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWA
Near Ravenna, OH 44266
Robert A.
Job Details: 05/21/2018
, Found i/m off, turned on, cycled and filled, low water pressure, suggest replacing filter, cleaned off cond, op test ok; Job Cmpltd,
We serviced a
ROPER DRYER
Model RED4516FW0
Near Kent, OH 44240
Robert A.
Job Details: 05/21/2018
Unit receiving 220vac, ran unit, unit heating, good airflow through unit, no vent attached, unit working as designed, op test ok; Job Cmpld
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/21/2018
Ran diagnostics, shifter fault, off bal, found adj spinning freely, munlaly put into spin, adj still free, shaft in gearcase dropped, needs gear case, shifter and camCust to replace; ordrng 1 W10721967 (CAM36.70) and 1 W10913953 (SHIFTER58.14) and 1 W11035751 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Aurora, OH 44202
Robert A.
Job Details: 05/21/2018
Found clothing stuck under adj, removed adj and clothing, reinstalled asj, not setting flat needs adj; ordrng 1 W11161960 (ADJ), schdld next appmnt for 5/25
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW1
Near Reminderville, OH 44202
Robert A.
Job Details: 05/21/2018
nstalled ui, control, latch and wheels, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 05/21/2018
, Installed door lock, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WRT311FZDB01 Whirlpool
Model Refrigerator
Near Wickliffe, OH 44092
Gabriel P
Job Details: 05/21/2018
Installed gasket Cleaned out ice from freezer OP TEST OK
We serviced a
FGHD2465NF2A Frigidaire
Model Dishwasher
Near Euclid, OH 44123
Brian M
Job Details: 05/21/2018
Cc that unit shuts down after a little bit into the cylceRan auto test no issue Ran 2 test cycles ran for 10 min eachOP TEST OK Found unit sitting back to far and left side unit sitting behind cabinet not allowing door to close all the wayPossibly install issue Advised on having unit repositioned
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Mentor, OH 44060
Gabriel P
Job Details: 05/21/2018
Cc that unit not spinning clothes out and lid not locking Ran diagnostics found multiple errors Motor fault, main control fault, over suds Ran auto test, everything is working as normal Ran calibration test OP TEST OK Advised on soap usage ; Job Cmpltd
We serviced a
SCE30600W Jenn-Air
Model Range
Near Concord Township, OH 44077
Gabriel P
Job Details: 05/21/2018
Cc that oven does not heat up Found element open Needs bake element replaced
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 05/21/2018
Customer complaint washer won’t drain leaving clothes wet, clothes left in unit were fairly wet but no standing water, ran diagnostics found f0e3 over load, started drain and spin cycle, unit drained and spun towels out, advised customer load size is 6-7 bath towels about halfway up the basket, and to watch for unbalanced loads, unit was shaking in high spin, adjusted feet to level unit; Job Cmpltd
We serviced a
MVWC555DW0 Maytag
Model Washer
Near Cleveland, OH 44103
Corey L.
Job Details: 05/21/2018
Customer complaint washer went ehhh when trying to agitate and it took an extra cycle to drain water, found drain lint screen at sink clogged, had customer remove to replace, ran diagnostics found f7e5 shifter fault, cleared codes, manual tests for agitate high and low and spin passed, heard bearing humming fairly loud, unit needs a gearcase assembly; ordrng 1 W11035751 (gearcase),
We serviced a
GI6SDRXXQ03 Whirlpool
Model Refrigerator
Near Willoughby Hills, OH 44094
Corey L.
Job Details: 05/21/2018
Customer complaint of leaking from frz, confirmed unit has duck style ptrap causing ice to fill evap tray and bottom of freezer dripping out of the front, replaced ptrap with new style truck stock; used 1 W10619951 (TUBE-DRAIN)
We serviced a
NTW4516FW2 Amana
Model Washer
Near WARRENSVL HTS, OH 44128
Corina B
Job Details: 05/21/2018
CC that the unit does not spin. Ran diag F8E1 – NO FILL, LONG FILL, ran manual test hot and cold water lines are reserved. Switched the lines. Ran a rinse and spin. The hot water valve is leaking at the faucet. Will need a plumber.
We serviced a
WRX735SDHZ00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Corina B
Job Details: 05/21/2018
CC that there is frost in the fz. Found the fz door gasket was not hitting the frame. Steamed the gasket out. Optest ok
We serviced a
WRS321SDHZ00 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 05/21/2018
CC that the ice maker is not working. Found the arm in the up position. Ice maker cycled. Advised cust if arm is in up position that it turns the ice maker off. Arm has to be down to have the ice maker work. Optest ok.
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Brian B
Job Details: 05/21/2018
Cc not enough water coming from dispenser. Removed and reinstalled filter. Water dispenser now working properly. Calibrated measured fill. Op test ok.; Job Cmpltd
We serviced a
WDF540PADT0 WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/21/2018
Found unit leaking through vent. Removed gasket cleaned seal and siliconed. Advised to not run for at least an hour ; Job Cmpltd,
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/21/2018
Replaced user interface. Ran calibration and auto test. Op test ok.; Job Cmpltd
We serviced a
WFG525S0HV0 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details: 05/21/2018
Replaced control and ran bake and key test. Op test ok. ; Job Cmpltd
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 05/21/2018
Replaced dryer door switch. Tested ok.; Job Cmpltd
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 05/21/2018
Replaced dryer door switch. Tested ok.; Job Cmpltd
We serviced a
WRF540CWBW01 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Dan H
Job Details: 05/21/2018
Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, compressor and condenser fan are running, evaporator fan is running, evaporator has good frost pattern, customer said after unit defrosted unit started cooling, suspect defrost issue, bi metal and heater test good, unit needs new control board, ordering control ; ordrng 1 WPW10677146 (cntrl-elec
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/21/2018
Only error was for overload. Ran test cycle. All functions work properly, other than agitation. Will not shift from spin. Office to order clutch.; ordrng 1 W10754448 (clutch)
We serviced a
KSC24C8EYY03 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 05/21/2018
Found compressor delivered with no packing in box, missing plug and upside down. All the oil leaked out from the compressor. Need to reorder compressor. ; ordrng 1 W10309988 (compressor)
We serviced a
KDTE204GPS0 KITCHENAID
Model DISHWASHER
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 05/21/2018
Found wash motor dead. Has power needs sump assy replaced. ; ordrng 1 W11124384 (SUMP)
We serviced a
KRMF706EBS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 05/21/2018
Cc freezer getting a lot of ice,also ice maker not making ice sometimes,and door alarm turn on when door fully shut. Shimmed right French door using spacer from t/s. Adjusted hinge for better contact with door switch. Also, removed freezer door and bins and used steamer to clear ice. Op test ok.; used 1 WPW10221048 (SPACER) from stock, Job Cmpltd
We serviced a
WRB322DMBM00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Corey L.
Job Details: 05/21/2018
Customer complaint of gurgling sound, confirmed, damper motor is loud when opening and closing, unit needs new damper control; ordrng 1 WPW10594330 (control),
We serviced a
MVWC415EW1 Maytag
Model Washer
Near Cleveland, OH 44128
Corey L.
Job Details: 05/21/2018
Customer complaint washer has lid lock on when she went down to start a cycle, ran diagnostics no codes found, lid lock test passed, started drain and spin, unit locked lid in drain n spin cycle, customer using the second line on detergent cap roughly 5-6 tbsp, advised customer to use only 1-2 tbsp of HE detergent, unit is operating as designed
We serviced a
WRS325SDHZ Whirlpool
Model Refrigerator
Near Cleveland, OH 44128
Corey L.
Job Details: 05/21/2018
Customer complaint fridge not cooling at all from install, confirmed both sections room temp, fans are running, compressor is super hot, outlet behind fridge has an open ground, bench tested with ext cord to grounded outlet and compressor just hummed, compressor is dead, unit will need a condenser, and filter dryer W10309988, 876765
We serviced a
MVWB880BW0 Maytag
Model Washer
Near Russell Center, OH 44072
Corina B
Job Details: 05/21/2018
CC that the unit will light up and do nothing. Started unit and the unit went into a spin the agitator stopped the basket kept going. Will need a new gearcase and rpm sensor. The dispenser is leaking. Cust does not want to fix.
We serviced a
JGS9900CDB01 JENN-AIR
Model RANGE
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details: 05/21/2018
Right and middle grates are warped. Left front valve is not locking when turned to off. Left rear sparker, sparks randomly. Office to order both grates, valve, and harness.; ordrng 1 74011875 (grill- air) and 1 7502P493-60 (valve-brnr LF) and 1 WP74011647 (switch har) and 1 WP7518P332-60 (grate-brnr RIGHT)
We serviced a
KDRP407HSS4 KITCHENAID
Model RANGE
Near Bay Village, OH 44140
Brian B
Job Details: 05/21/2018
Replaced oven control. Heated oven to 350. Op test ok.
We serviced a
WRT311FZDB Whirlpool
Model Refrigerator
Near Saybrook Township, OH 44004
Gabriel P
Job Details: 05/18/2018
Install damper control OP TEST OK
We serviced a
MTB2156GEW MAYTAG
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 05/18/2018
Customer complaint that unit is not cooling, fresh food section temperature at 76 degrees , freezer section temperature at 76 degrees, evaporator fan is running, no frost pattern on evaporator , condenser fan is running. Compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Macaulay G.
Job Details: 05/18/2018
Checked refrigerator, found loose contact at damper motor. Reconnected damper motor, refrigerator is operating properly.; Job Cmpltd
We serviced a
GSL25JFTABS GE
Model REFRIGERATOR
Near East Cleveland, OH 44118
Chad P.
Job Details: 05/18/2018
Found defrost heater open. Needs replaced. Cust will be thinking on repair.
We serviced a
GB2FHDXWQ02 Whirlpool
Model Refrigerator
Near Conneaut, OH 44030
Gabriel P
Job Details: 05/18/2018
GB2FHDXWQ02
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Reminderville, OH 44202
Robert A.
Job Details: 05/18/2018
Found ff evap frozen, Checked control version, 7.0, good, thermistor discolored, needs upgraded evap cover; ordrng 1 W10875099 (EVAP COVER), schdld next appmnt for 5/24 THU ! [***],
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/18/2018
, Found timer not advancing. 120v on timer motor. Will need new timer. Office to order part.; ordrng 1 WPW10642928 (TIMER)
We serviced a
GY396LXGT4 WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/18/2018
Customer complaint that unit shuts a off during preheat and flashes error code, started bake for 350 degrees, unit flashed an f3e0(open oven temperature sensor) error code, oven temperature sensor resistance at 1100ohms, unit needs new control, control is no longer available
We serviced a
MDB8959SBB3 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/18/2018
Replaced electronic control board for dishwasher. All tested ok.; Job Cmpltd
We serviced a
WRT771RWYB01 Whirlpool
Model Refrigerator
Near Cleveland, OH 44105
Corey L.
Job Details: 05/18/2018
Customer complaint is of warm temps in ff section, temps were 70 ff and 30 frz, found drain tube clogged and ice built up the evap to the fan, cleared ice, cleared clog in duck bill style valve, vacuumed dust from condenser and kickplate in the front, advised customer to allow 24hours to get to proper temps
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDW
Near Cleveland, OH 44106
Jeff M
Job Details: 05/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cleveland, OH 44108
Jeff M
Job Details: 05/18/2018
he unit is leaving a lot a lint on the unit I told the cust to start unit the clean washer cycle. And she is using non he soap and 1 full cup I told she has to switch to he soap n only use around 2 tablespoons of soap ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.28803890
Near Euclid, OH 44119
Jeff M
Job Details: 05/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS02
Near Solon, OH 44139
Robert A.
Job Details: 05/18/2018
Water leaking through disp intermittently checked connections, good, no air leaks, needs valve; ordrng 1 W10853654 (VALVE89.49), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, [**],
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Robert A.
Job Details: 05/18/2018
, Installed auger motor, op test ok; Job Cmpltd,
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Ravenna, OH 44266
Corina B
Job Details: 05/18/2018
Replaced the latch. Optest ng. Lid locked is flashing on control. Will not reset. Will need a control. Called SM to order part. ; ordrng 1 W11162438 (CONTROL ),
We serviced a
MHW4200BW0 MAYTAG
Model WASHER
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 05/18/2018
Tested washer. Found obstruction in pump. Cleared obstruction and tested washer, operating properly.; Job Cmpltd
We serviced a
MHW6000XW2 MAYTAG
Model WASHER
Near Westlake, OH 44145
Chad P.
Job Details: 05/18/2018
Found no power to unit. Ran extension to different outlet and unit worked. Toggled breakers. No effect. Found gfi in the garage seems to not be functioning. Advised to have an electrician to address the issue. ; Job Cmpltd
We serviced a
110.74532300 Kenmore
Model Dryer
Near Conneaut, OH 44030
Brian M
Job Details: 05/18/2018
Cc that unit has no heat Found open thermal fuse Customer had thermal fuse Installed part from customer OP TEST OK
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 05/18/2018
Customer complaint of water leaking into fresh food section, applied silicon between cabinet and liner; Job Cmpltd
We serviced a
FSE748GFS0 Frigidaire
Model Dryer
Near Cleveland, OH 44113
Corey L.
Job Details: 05/18/2018
Customer complaint dryer not heating, started normal timed dry, unit heated, customer has foil style vent, advised to replace with semi-solid or solid metal vent control knob is broken
We serviced a
WDF750SAYB3 Whirlpool
Model Dishwasher
Near Kent, OH 44240
Corina B
Job Details: 05/18/2018
CC that the dishwasher is leaking from the float switch.Started dishwasher let it for 30 minutes. Could not duplicate the leak. Did find a buildup on the frame. Cleaned the frame, started unit no leaks. Optest ok.;
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Chad P.
Job Details: 05/18/2018
Found third rack rails broke off and feel onto silverware basket cracking it. Needs basket and rails replaced. ; ordrng 1 W10913628 (TRACK) and 1 W10914507 (RH TRACK) and 1 WPW10473836 (BASKET)
We serviced a
WGG745S0FS02 WHORLPOOL
Model RANGE
Near Lorain, OH 44053
Macaulay G.
Job Details: 05/18/2018
Checked operation and temperatures of oven, tested properly. Explained operation, preheat time to customer.; Job Cmpltd
We serviced a
A407 Maytag
Model Washer
Near Austinburg, OH 44010
Brian M
Job Details: 05/18/2018
Cc that unit will not spin, and leaks from tub Found visible rust hole where water is leaking took pic Found motor humming and basket not spinning Needs inner and out tub belts and motor During look up tub and motor seem to be NLA ; ordrng 1 201674 (MOTOR) and 1 205159 (TUB) and 1 207831 (tub) and 1 211124 (BELT) and 1 211125 (BELT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Willoughby, OH 44094
Jeff M
Job Details: 05/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/18/2018
Replaced motor. Ran calibration and auto test. Op test ok.; Job Cmpltd
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 05/18/2018
Found unit is pulsing water on and off. Advised customer that this is the unit calling for hot water to regulate temps and is normal. Op test ok. ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details: 05/18/2018
Customer complaint that unit is not heated, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd
We serviced a
WRT106TFDB01 Whirlpool
Model Refrigerator
Near Andover, OH 44003
Brian M
Job Details: 05/18/2018
Recovered refrigerant, replaced evap, comp and drier, pulled 28”vac w/pump, watched, no change, charged 4.27 oz r134a, lowside fluctuating between 20”vac and 10psi, Floating restriction in cap tube low side jumps on gauge,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 05/18/2018
I tried to install the new seal but it’s not a correct fit by like 8th inch. A pond install the seal ripped. Order the door the seal is pre-fitted in the door on this model ; ordrng 1 LW10599404 (dor-fip), schdld next appmnt for 5/24
We serviced a
RTW4516FW2 Roper
Model Washer
Near Cleveland, OH 44113
Corey L.
Job Details: 05/18/2018
Customer complaint washer does nothing, confirmed the unit won’t let me into diagnostics even, unit is getting 110v, green led on control not lit, checked shifter, harness and all connections at control, all check good, unit needs a control ; ordrng 1 W11170318 (CNTRL),
We serviced a
KBMC140HSS0 Kitchenaid
Model Microwave
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/18/2018
CC that there is a buzzing noise when turning the unit on. Can not pull unit down. Oven cart will not reach. Ran unit with a cup of water, did not heat. Will need two tech. Pre-id the transformer, mag, diode and capacitor. Called SM to order parts. ; ordrng 1 WP4375020 (capactr-mg 7610) and 1 WP4375286 (transformr 19920) and 1 WP4375424 (magnetron 26911) and 1 WPW10687786 (diode 1881)
We serviced a
KDTE104EBL1 KITCHENAID
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/18/2018
Heater measuring at 12 ohms. Also, unit not advancing through end of cycle. Office to order control and heater.; ordrng 1 W10703867 (heater) and 1 W10854225 (cntrl-elec)
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44135
Chad P.
Job Details: 05/18/2018
Found valve for front left burner jammed and bent. Also front door glass separated from frame. Needs valve, glass and support brackets. ; ordrng 1 W10814916 (VALVE) and 1 W10883496 (BRACKET. KIT. ) and 1 WPW10535777 (GLASS)
We serviced a
JGS8850CDB00 JENN-AIR
Model RANGE
Near Avon Lake, OH 44012
Brian B
Job Details: 05/18/2018
CC that oven turns off after 30-45 minutes. Heated oven to 350. Oven turned off after 50 minutes and display went back to time of day. Called tech line, Mark, 7722024398. He said problem is probably panel cancel key, but could also be bad control.
We serviced a
MVWB850WL1 Maytag
Model Washer
Near East Cleveland, OH 44112
Corey L.
Job Details: 05/18/2018
Customer complaint of a loud noise in spin, ran diagnostics found no codes, started auto test cycle mid speed spin and heard a rubber squeaking sound, removed tub and found a little adhesive between seal and drive shaft, cleaned excess adhesive, op test good; Job Cmpltd
We serviced a
LSQ9110PW2 Whirlpool
Model Washer
Near Warrensville Heights, OH 44122
Corina B
Job Details: 05/18/2018
Replaced the timer. The timers tabs are broken and it will not stay in place. Will need to order a new timer. Called SM to order part; ordrng 1 WP3955765 (timer),
We serviced a
WRF555SDFZ04 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Dan H
Job Details: 05/18/2018
Installed new control, op test no good, control still not sending power to valve, ordering control and user interface ; ordrng 1 W11043763 (cntrl-elec) and 1 W11157004 (user interface )
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Mentor, OH 44060
Jeff M
Job Details: 05/18/2018
The drain was plugged I clean the drain op tested good ; Job Cmpltd,
We serviced a
AFD2535DEW WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/18/2018
Found I.m. Over filling and jamming ice maker. Water checks good. Replaced filter for Cust. Installed new ice maker and cycled. Op test ok. 24 hrs to fill basket. ; used 1 4317943 (ICEMAKER)