We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Madison, OH 44057
Jeff M
Job Details: 05/10/2018
The unit will not spin a empty cycle or a full load of towels the unit needs a new control ; ordrng 1 W11029844 (CONTROL ), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Madison, OH 44057
Gail V.
Job Details: 05/10/2018
The unit will not spin a empty cycle or a full load of towels the unit needs a new control ; ordrng 1 W11029844 (CONTROL ), used 1 SENIORDISCOUNT (SENIORDISCOUNT),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Mentor, OH 44060
Jeff M
Job Details: 05/10/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
JJW3430DS01 Jenn-Air
Model Wall Oven
Near Concord Township, OH 44077
Brian M
Job Details: 05/10/2018
Installed ui Ran test bake cycle OP TEST OK ; Job Cmpltd
We serviced a
WDF520PADM7 Whirlpool
Model Dishwasher
Near Cleveland, OH 44102
Corey L.
Job Details: 05/10/2018
Customer complaint dishwasher not draining, tub is full of water, started drain cycle, drain pump only humming, removed drain tube, no obstructions, drain pump failed; ordrng 1 W10876537 (drain pump)
We serviced a
MDB7949SDZ0 Maytag
Model Dishwasher
Near South Euclid, OH 44121
Corina B
Job Details: 05/10/2018
Replaced the adjuster.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/10/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/10/2018
The units wash plate will not separate form the shaft the unit needs tubs n wash plate ; ordrng 1 W10324648 (tub-outer) and 1 W10324650 (basket) and 1 W10772621 (screw) and 1 WPW10215115 (WASH PLATE ), schdld next appmnt for 5/16 WED 8-12 [***],
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS0
Near Mentor, OH 44060
Jeff M
Job Details: 05/10/2018
Installed new part,op test good ,job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Concord Township, OH 44077
Jeff M
Job Details: 05/10/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FAV6800AWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/10/2018
Machine is a Neptune top loader. Machine is not spinnng. Removed top and front. Ran a spin only. Water drains out, but machine not spinning. Motor running. Problem with transmission. Part is NLA.
We serviced a
MGR5755QDW WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Chad P.
Job Details: 05/10/2018
Replaced gas valve. Op test ok.; Job Cmpltd
We serviced a
KDTE334GPS0 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Chad P.
Job Details: 05/10/2018
Found gasket in fill hose cut. Replaced. Op test ok. Advised to take up floor damage with installer. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near Concord Township, OH 44077
Jeff M
Job Details: 05/10/2018
I cleared the code ran a test cycle unit op tested good.; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850WQ1
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 05/10/2018
Found bearings loud, replaced, ran unit, op test ok; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Aurora, OH 44202
Robert A.
Job Details: 05/10/2018
Found i/m stuck at 6oclock needs i/m; ordrng 1 WPW10300024 (ICE MAKER229.99), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 5/16 WED !,
We serviced a
FRT18L4JWK FRIGIDIARE
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 05/10/2018
Customer complaint that light is not working in fresh food section, found light bulb not screwed in all the way, tightened bulb, bulb lit, op test good ; Job CmpltD
We serviced a
ADB1400AGW0 AMANA
Model DISHWASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 05/10/2018
Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W10888591 (pump and motor)
We serviced a
MDB49498DM3 Maytag
Model Dishwasher
Near Chesterland, OH 44026
Brian M
Job Details: 05/10/2018
Cc that unit smells like something is burning Found food particle and burnt straw on heater Cleaned off heater ran auto test OP TEST OK Advised it may take a few cycles for smell to die down
We serviced a
WED9400SW2 Whirlpool
Model Dryer
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/10/2018
CC that the unit will run hot even on a low setting now it will not run. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Sheffield, OH 44054
Brian B
Job Details: 05/10/2018
Machine not draining. Can hear pump running ,but water not draining. Ran diag, f9e1 and f3e1. Cleared codes. Removed pump trap. Cleaned out debris and bra pads. Reassembled pump. Ran co test cycle. Machine now draining. Op test ok.; Job Cmpltd
We serviced a
KSSS42MDX03 Kitchenaid
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 05/10/2018
Customer complaint freezer getting warmer, temp in frz 16, ff 40, evap has partial frost pattern, went to attach gauge hose to bullet valve to clarify a system leak and a knuckle barely bumped the high pressure line and at the solder joint of cap tube to 1/4” the line burst, unit now in a complete no cool, unit needs evap, compressor(with dryer) and heat exchanger ; ordrng 1 2003002 (exchanger) and 1 4388574 (evaporator) and 1 W10309994 (compressor)
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/10/2018
Installed door seal, found damage to front panel, inner panel, and control panel. Office to order.; ordrng 1 W10898448 (panel-cntl) and 1 W10900372 (panel) and 1 W10908291 (door-inner
We serviced a
WRF555SDFZ05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44124
Gabriel P
Job Details: 05/10/2018
Cc that there was frost Did not find any frost she said she adjusted temps yesterday Ff 38 Fr 0 Normal operation temps no frost build up advised on making sure freezer shuts ; Job Cmpltd
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Pepper Pike, OH 44124
Brian M
Job Details: 05/10/2018
Cc that unit is shaking Adjusted shims from the first time out OP TEST OK
We serviced a
NTW4516FW2 Amana
Model Washer
Near Maple Heights, OH 44137
Corina B
Job Details: 05/10/2018
CC that the water is leaking from the washer. Found the hot water valve is leaking. Will need a new water valve. Called SM to order. ; ordrng 1 W11210463 (WATER VALVE )
We serviced a
CFCP1NIZASS GE
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 05/10/2018
Replaced the fan blade and motor. Optest ok.
We serviced a
GTDP490ED2WS GE
Model DRYER
Near Strongsville, OH 44149
Dan H
Job Details: 05/10/2018
Customer complaint that unit would not start and shut off mid cycle, started normal dry cycle, unit started and heated, started timed dry cycle, unit started and heated, unit is recieving correct power from supply, unable to duplicate the problem , unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
FFHS2611LWMA FRIGIDAIRE
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 05/10/2018
Found ice maker is intermittent in missing position, office to order another ice maker.; ordrng 1 241798224 (ice maker)
We serviced a
FFHS2611PFCA FRIGIDAIRE
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 05/10/2018
Found comp running for no more then a few minutes then thermal tripping. Unit flashing 1h is no cooling error code. Replaced starter. Comp ran and thermal did not trip. Evap started to frost over. Advised to allow 24 hrs for normal cooling and operations to resume. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBSS22EWMSS
Near Painesville, OH 44077
Jeff M
Job Details: 05/10/2018
The units drain was frozen. Installed new part unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
WED7500GC0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Dan H
Job Details: 05/10/2018
Customer complaint that unit is not heating and flashes an error code, started normal dry cycle, unit heated, ran diagnostics found f4e1(heater 1 relay error) code which indicates no voltage to heat circuit, heater is working, unit is operating as designed ; Job Cmpltd
We serviced a
AMV2307PFS WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/10/2018
Replaced control panel. All functions tested ok.; Job Cmpltd,
We serviced a
CCE3401B JENN-AIR
Model COOK TOP
Near Avon, OH 44011
Macaulay G.
Job Details: 05/10/2018
Replaced glass cooktop on oven, tested and working properly.; Job Cmpltd
We serviced a
WTW5800BW0 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/10/2018
Found pulley/cam assy came loose. Replaced cam assy. Op test ok. ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
We serviced a
WFG515S0EB1 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 05/10/2018
Installed burners and caps. No change. Adjusted burners and caps as best as possible. No change. Bad gas to air mixture.Techline: Andy. Suggested filing down burner slots where gas goes to ignitor. Advised we already have. He has no info on it. Possible gas pressure issue. Advised to check gas pressure. Replace orfices, holders and valves if pressure checks good. Sr# 7721960586
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/10/2018
Found ice fan frozen, needs kit and fan; ordrng 1 5303918784 (HOUSING KIT) and 1 5304493604 (FAN), schdld next appmnt for 5/15 TUE ! [**],
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Brian B
Job Details: 05/10/2018
Checked temps, 55 frz, 57 ff.. Removed evap cover. No frost pattern on evap. Also, can see signs of oil in drain trough and in drain pan by compressor. Will need new evap and per whirl, should also replace compressor as moisture may have been sucked in. Office to order parts. ; ordrng 1 482801 (mount-tray) and 1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRIER) and 1 WPW10507886 (COMPRESSOR )
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Brian B
Job Details: 05/10/2018
CC that drain hose is cracked. Will need new drain hose. Ran diag, no codes. All other functions normal. Office to order part. Lowes will install. No return visit.; ordrng 1 W11244231 (DRAIN HOSE)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Ravenna, OH 44266
Robert A.
Job Details: 05/10/2018
Installed panel and control, ran unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Rootstown, OH 44272
Robert A.
Job Details: 05/10/2018
Checked over unit, no heat on, ran diagnostics, good, talked w/cust, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Randolph Township, OH 44201
Robert A.
Job Details: 05/10/2018
Found valve screens clogged, cleaned, ran recal cycle, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ4
Near Randolph Township, OH 44201
Robert A.
Job Details: 05/10/2018
Found idler pulley and rollers making noise, replaced, op test ok; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/10/2018
Ran diagnostics, good, noise is from water hammer of valve opening and closing,Unit working correct, op test ok; Job Cmpltd,
We serviced a
WTW8900BC Whirlpool
Model Washer
Near Solon, OH 44139
Brian M
Job Details: 05/10/2018
Cc that unit is grinding Found loud grinding noise and grease all over floor Needs bearing kit Truck stock is missing lower bearing and nut from kit can not use ; ordrng 1 W10435302 (bearing), used 1 W10435302 (BEARING)
We serviced a
KDTE104ESS4 Kitchenaid
Model Dishwasher
Near Bainbridge Township, OH 44023
Brian M
Job Details: 05/10/2018
Installed drain pump OP TEST OK
We serviced a
GC3PHEXNS00 Whirlpool
Model Refrigerator
Near Bainbridge Township, OH 44023
Corina B
Job Details: 05/10/2018
Replaced the ice maker. Optest ok
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 05/10/2018
Customer complaint of water leaking from dispenser when coming back from vacation, dispenser is closing fully and seal is good, ice may have been caught in ice chute, advised customer to turn off ice maker when going on vacation and instructed customer on how
We serviced a
WTW4950XW0 Whirlpool
Model Washer
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/10/2018
Customer complaint washer won’t spin, ran diagnostics found f7e1 basket speed fault, f7e7 motor not reaching target rpm, ran spin in service mode, motor just hummed did not turn basket, basket turns free by hand, run capacitor has failed, also bearing has failed, when spun by hand the bearing is noticeably loud, unit needs run capacitor and bearing, gave customer quote, customer denied repair;
We serviced a
MDG9357AWW Maytag
Model Dryer
Near Beachwood, OH 44122
Holly Butcher
Job Details: 05/10/2018
Replaced the motor. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chardon, OH 44024
Robert A.
Job Details: 05/10/2018
Installed i/m, op test ok; Job Cmpltd,
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44113
Chad P.
Job Details: 05/10/2018
Replace board, ran service mode and normal wash. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDE400XW0
Near Mentor, OH 44060
Robert A.
Job Details: 05/10/2018
Found control bd melted, harness damaged, panel got wet fron fire dept, top damadged Cust to replace; ordrng 1 W10300884 (HARNESS95.34) and 1 W10303515 (PANEL NLA 261.62) and 1 WPW10117263 (TOP NLA27.11) and 1 WPW10174745 (CONTROL210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, O-emld tckt
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 05/10/2018
Replaced lid. Tested machine. Op test ok. Advised customer on proper operation.; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/10/2018
Found that fresh food evaporator was completely frosted over. Defrosted fresh food evaporator and installed new thermistor. Front panel of left drawer is broken. Office to order panel.; ordrng 1 WPW10688114 (front-pan), used 1 W10902214 (THERMISTOR)
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Dan H
Job Details: 05/10/2018
Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing to cabinet, used heat to expand gasket and petroleum jelly to stick gasket to cabinet, op test good ; Job Cmpltd
We serviced a
GB2FHDXWQ04 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Dan H
Job Details: 05/10/2018
Customer complaint that freezer section door gasket is pulling away from cabinet, found ice build up on freezer section floor blocking door from closing, removed ice, door closes and seals, evaporator drain tube is clear, op test good, customer wants to keep door gasket; Job Cmpltd
We serviced a
MFF2055FRW00 Maytag
Model Refrigerator
Near Brooklyn, OH 44144
Corey L.
Job Details: 05/10/2018
ustomer complaint of leaking on floor in front of frz, found ice build up in evap tray, unit has duck style bill that the p trap fix does not fit, cleared debris from valve and water poured out to drain pan, cleared ice from evap tray under evap;
We serviced a
HTW200ASK0WW HOT POINT
Model WASHER
Near Euclid, OH 44123
Dan H
Job Details: 05/10/2018
Customer complaint that unit stopped working, unit unplugged when tech arrived, plugged unit in, started normal wash cycle, unit filled began agitating, cancelled, started drain and spin cycle, lid locked, drain pump is working, unit spun out wet load, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44105
Dan H
Job Details: 05/10/2018
Customer complaint that unit is not heating, tried starting normal dry cycle, motor just hums, found string wrapped around motor preventing it from spinning, found rollers worn, removed string, installed new rollers, op test good ; used 1 349241T (ROLLER KIT)
We serviced a
ABB1921BRW00 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/10/2018
Found dent in top shelf front trim piece. Replaced trim piece customer had ordered on shelf.; Job Cmpltd
We serviced a
WRS325SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/10/2018
Advised on water temps and that the second or third glass of water will be the coldest. Advised on door functions and that it will close by its self when not fully open. Op test ok. ; Job Cmpltd,
We serviced a
GTS18KCMCRWW GE
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 05/10/2018
CC that machine not cold enough. Checked temps, 7 frz, 55 ff. Found machine not defrosting. Removed evap cover. Found open defrost tstat. Will give est. replaced def tstat from t/s. ; used 1 WP10442411 (THERMOSTAT)
We serviced a
FAFW3801LW5 FRIGIDAIRE
Model WASHER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 05/10/2018
Making a noise when it is in agitation. The noise is from the drive pulley is slightly belt, causing the belt to rub unevenly. Office to order belt, pulley, and screw.; ordrng 1 134051003 (belt) and 1 134408400 (screw) and 1 5304506264 (kit)
We serviced a
KRFC704FBS00 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 05/10/2018
nstalled evap cover OP TEST OK
We serviced a
MFC2062FEZ00 Maytag
Model Refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 05/10/2018
CC that ice maker is not working. Cycled the ice maker. Found the fz door is not hitting the light switch. Used the door spacer from t/s. Optest ok. ; used 1 WP2177331 (DOOR SPACER)
We serviced a
WRT108FZDW02 Whirlpool
Model Refrigerator
Near Cleveland, OH 44104
Macaulay G.
Job Details: 05/10/2018
WRT108FZDW02
We serviced a
MEDC300XW0 Maytag
Model Dryer
Near Madison Township, OH 44057
Corina B
Job Details: 05/10/2018
Replaced the timer. Optest ok.
We serviced a
LSE7806ACE Maytag
Model Washer Dryer
Near Geneva Township, OH 44041
Brian M
Job Details: 05/10/2018
Installed pressure switch OP TEST OK
We serviced a
KCGD500GSS00 Kitchenaid
Model Cook Top
Near Kirtland, OH 44094
Corey L.
Job Details: 05/10/2018
New cooktop was scratched more than the current top installed, also spacers under knobs are missing, ordering another cooktop, ordering bezels ; ordrng 1 W11051498 (cooktop) and 5 W11240529 (BEZEL)s
We serviced a
MSS26C6MFZ00 Maytag
Model Refrigerator
Near Chester Township, OH 44026
Corey L.
Job Details: 05/10/2018
Customer complaint of loud noise in ff section, confirmed diffuser motor is loud, unit needs new diffuser assembly; ordrng 1 W11164593 (DIFFUSER
We serviced a
MFX2570AEM4 Maytag
Model Refrigerator
Near Cleveland, OH 44120
Corey L.
Job Details: 05/10/2018
Customer complaint water leaking from bottom, found ice built up on frz floor, unit has duck bill style drain tube, replaced drain tube with excess truck stock I do not need back, cleared ice, also customer says ice maker doesn’t work and they shut water off, had water turned on and turned on ice maker, ice maker cycled and filled; Job Cmpltd
We serviced a
GEQ9800PW1 WHIRLPOOL
Model DRYER
Near Wickliffe, OH 44092
Chad P.
Job Details: 05/10/2018
Found thermal cut off open. Replaced. Op test ok. ; used 1 279769 (THERMAL CUTOFF)
We serviced a
MSF25D2EAB00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/10/2018
Found new bucket broken from shipping. Will not stay in place when calling for ice. Needs bucket replaced. Also, auger is stripped. Needs auger and coupling replaced. ; ordrng 1 WPW10169511 (COUPLING) and 1 WPW10312300 (BUCKET) and 1 WPW10317991 (AUGER)
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near North Madison, OH 44057
Dan H
Job Details: 05/09/2018
Customer complaint that unit keeps tripping gfci, ran diagnostics found f0e3(overloaded) and f7e0(loss of power) error codes, started normal wash cycle, unit filled and advanced to agitate, unit pulling 3.5 amps, gfci tripped, reset, started cycle, unit began agitating, gfci tripped, plugged into outlet without gfci and restarted cycle, unit did not trip breaker, advised customer that unit should not be plugged into a gfci outlet and they need an electrician to install non gfci outlet, unit is operating as designed ; Job Cmpltd
We serviced a
GTW330ASKWW GE
Model WASHER
Near Madison, OH 44057
Dan H
Job Details: 05/09/2018
Installed new drain pump , op test good ; Job Cmpltd
We serviced a
KUDK03ITWH2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 05/09/2018
Leveled dishwasher to reattach piece of trim on bottom.; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 05/09/2018
Did not hear any loud noises by compressor. Advised customer to try to record sound and call in if it happens again.; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 05/09/2018
Found user interface cracked and door panel bent. Office to order user interface, door panel and nameplate, all stainless steel.; ordrng 1 W10518673 (nameplate) and 1 W10751392 (panel) and 1 W10905427 (console)
We serviced a
KFGG500ESS0 KITCHENAID
Model RANGE
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 05/09/2018
Cycled temps about 15 to low. Calibrated and tested temps again. Op test ok. ; Job Cmpltd,
We serviced a
MEDB755DW2 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/09/2018
Moisture sensor and Thermistor checks good from control. Adjusted dryness level. Advised to use as normal. If issues continue please contact wpl back for service. ; Job Cmpltd
We serviced a
WFG745H0FS1 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Brian B
Job Details: 05/09/2018
RR burner not lighting. Replaced burner head and cap. Tested unit. Op test ok.; Job Cmpltd
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Euclid, OH 44123
Brian B
Job Details: 05/09/2018
Dryer making scraping noises when running. Removed drum and blower housing. Removed piece of paper caught in blower. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
FGID2466QF Frigidaire
Model Dishwasher
Near Montville, OH 44064
Holly Butcher
Job Details: 05/09/2018
Cc that unit is not drying Ran diagnostics no errors found Ran test cycle heater is kicking onCustomer does not use rinse aid Advised on the use of rinse and how it can help dry the dishes better ;
We serviced a
KDTE104ESS1 Kitchenaid
Model Dishwasher
Near Hambden Township, OH 44024
Brian M
Job Details: 05/09/2018
Cc that unit does not wash properly Ran diagnostics found no errorsRan test cycle Wash pump has power but not kicking on Needs sump assyCustomer paid svc and labor; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
We serviced a
MVWC565FW1 Maytag
Model Washer
Near South Euclid, OH 44121
Corina B
Job Details: 05/09/2018
CC that the unit does not work. Found the cold water was turned off. Turned the cold water on filled. Started a normal load. Optest o
We serviced a
NTW4516FW1 Amana
Model Washer
Near Cleveland, OH 44113
Corey L.
Job Details: 05/09/2018
customer complaint is that the agitator fell off, found plastic bracket holding top part of agitator to the base sheared off, unit needs new bracket cam ; ordrng 1 285811 (cam driven)
We serviced a
WRF989SDAM02 KITCHENAID
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Chad P.
Job Details: 05/09/2018
Found Custs thermostat more then 10f to high. Temps check good throughout unit. Op test ok. ; Job Cmpltd
We serviced a
TEF351EWF Tappan
Model Range
Near Chardon, OH 44024
Brian M
Job Details: 05/09/2018
c that unit does not work Found power coming to board But no power out Needs control board replaced Customer does not want to repair EST only
We serviced a
GI6FARXXY08 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 05/09/2018
Found duck bill failed. Also, I.m. Heater out. Needs both replaced. Installed drain tube kit and ice maker. Op test ok. ; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY)
We serviced a
WTW8500DC4 Whirlpool
Model Washer
Near Brooklyn, OH 44144
Corey L.
Job Details: 05/09/2018
Customer complaint on any cycle washer fills and when advancing to wash shuts off, unit is plugged into gfi and tripping when unit starts agitation, when using an extension cord to a non gfi receptacle unit advanced to wash, spin and drained, advised customer to have an electrician replace outlet with a non gfi receptacle, ran diagnostics f7e0 power loss, cleared; Job Cmpltd,
We serviced a
JDB8910AWB Jenn-Air
Model Dishwasher
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/09/2018
CC that the unit is not draining. Found the drain hose is clogged. Will need a new drain hose. Cust does not want to repair.
We serviced a
MHW5500FW MAYTAG
Model WASHER
Near Cleveland, OH 44111
Brian B
Job Details: 05/09/2018
CC of loud grinding noise near end of cycle. Ran spin cycle, loud noise coming from back of tub. Removed back panel. Found rotor bolt had broken off in basket shaft and rotor is loose. Will need new tub assembly. Called SM, he will call ins co. Will r/s customer.; ordrng 1 W10901175 (TUB ASSBLY)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/09/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZGGP6
Near Euclid, OH 44117
Jeff M
Job Details: 05/09/2018
The elbow fitting is leaking. And the fill tube was frozen ; ordrng 1 218518700 (elbow-water tube), schdld next appmnt for 5/14 MON 12-5,
We serviced a
NTW4516FW1 Amana
Model Washer
Near Bedford Heights, OH 44146
Brian M
Job Details: 05/09/2018
Cc that unit is leaking Found dry water trail on back of washer near hot water inlet valve Ran auto test Could not duplicate a leak Adjusted feet so water valve lines up more with inside tub
We serviced a
KDHE404DSS0 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44102
Corey L.
Job Details: 05/09/2018
Customer complaint that while running a cycle if the door is opened and then shut dishwasher will not start again for a undetermined amount of time, started normal wash cycle, opened door while water was filling unit selected resume and closed door, unit started flashing blue on indicator on the door, selections are not working, had customer kill main power to home because they do not know which breaker unit is on, customer cut power on, unit still flashing blue, I was able to cancel cycle and the drain cycle, ran diagnostics and all the lights were all flashing crazy, connections were good, stuck key test says control is bad; ordrng 1 W10866116 (cntrl-elec 183.63),
We serviced a
IBS350DS00 Ikea
Model Wall Oven
Near Lakewood, OH 44107
Holly Butcher
Job Details: 05/09/2018
Installed new control, op test good
We serviced a
GHW9150PW1 WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Dan H
Job Details: 05/09/2018
Installed new bellow, op test good ; Job Cmpltd
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/09/2018
Found frost on top of freezer by top of door seal, and on top of fresh food seal. Used steam gun to reshape seals, and silicone around freezer door area.; Job Cmpltd