Near Bay Village, OH 44140
David R
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc of taste in ice, still on going problem, customer said ice maker has been replaced 4/5 times and also water water valve and water line have been replaced. Customer told me to just remove icemaker, she doesn’t want it and shut off water line. Ordering
Near Lakewood, OH 44107
David R
Job Details: 05/13/2019
WASHER WHIRLPOOL GSQ9631LW0 "Banging when at end of spin cycle. Could be problem with brake and drive tube. Checked, has signs of wear, no grease or water anywhere. Sprayed with lubricant while in spin mode. Op test ok."
Near Westlake, OH 44145
David R
Job Details: 05/13/2019
RANGE WHIRLPOOL WEG745H0FS0 "Customer said smelled smoke heard bang, front console control wasn’t working and unit will not spark. Wire harness looks good, no signs or charring. Found burn marks on spark module. Smelled little burning from control. Customer showed me screw broke ins
Near Westlake, OH 44145
David R
Job Details: 05/13/2019
WASHER MAYTAG MVWX655DW1 "Replaced all parts, calibrated, tested. All components are good, no leaks or noise. Op test ok."
Near Madison Township, OH 44057
Jeff M
Job Details: 05/13/2019
WASHER MAYTAG MVWX655DW Unit was making a clicking noise I found the clutch that’s missing. I found it. I added Loctite reassemble the clutch unit tested good
Near Madison, OH 44057
Arthur V
Job Details: 05/13/2019
RANGE FRIGIDAIRE FFES3025PSG Released lock using a wire hanger. After unlocking door op test good. Door locking and unlocking properly. Adjusted hook latch. Working now
Near Mentor, OH 44060
Jason N
Job Details: 05/13/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Installed listed control board. Tested hood light function, light functions as intended on all power levels. Op test good."
Near Cleveland, OH 44128
Paul P.
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Water line to ice maker was pinched. Repaired water line, removed ice from bottom of freezer, and cycled to check water flow, now operating properly."
Near Mentor, OH 44060
Jason N
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 "Cc not cooling, freezer is fineConfirmed ff section at 65 degrees, no air flow from damperFound freezer evap frosted over, ran manual defrost cycle from board, good power in, drawing 3.8a. Defrost circuit good. Unit needs jazz board. Defrosted evap. Inst
Near Euclid, OH 44123
Jason N
Job Details: 05/13/2019
RANGE MAYTAG MGR8650FZ0 "Installed listed regulator, op test still no good. Checked all voltages and continuity tests on wiring, all checked good according to tech sheet. called WP techline, suggested bad regulator or gas pressure in customer home too high, do not have any gas p
Near Richmond Heights, OH 44143
Paul P.
Job Details: 05/13/2019
DISHWASHER MAYTAG MDB6701AWW "Found dishwasher heater not shutting off, overheating the dishwasher, and damaged the spray arm, continuous signal from control. Office to order control, wash arm, wash arm cap, and heater.; ordrng 1 W10283681 (heater) and 1 WP6-918806 (arm- lower) and 1
Near Brecksville, OH 44141
Paul P.
Job Details: 05/13/2019
WASHER MAYTAG MHW5100DW0 "Tested washer, not draining. Removed water, checked pump, running in high ohms range, along with pressure sensor fault (not reading full time when manually tested). Used pump left with customer to replace existing pump. Sensor fault in power wash and san
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/13/2019
REFRIGERATOR AMANA ABB2221WEW1 Cc unit freezer leaking. Found drain clogged and iced over. Unit has duckbill style drain. Service pointer W10632338c replaces with p trap style drain. Special project S38253 covers parts and labor. Replaced drain with truck stock. Cleared freezer evap dr
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KSRV22FVSS04 "Recovered refrigerant, installed new compressor and drier. Pulled system into a 28in/hg vacuum for 15 min. Shut off vac, watched gauges for any changes. No change, charge system with 5.3oz of r134a. Frost pattern on freezer evap, freezer starting to coo
Near Solon, OH 44139
Jason N
Job Details: 05/13/2019
DISHWASHER KITCHENAID KUDS03STSS0 "Cc unit door falls downFound right side door link broken, replaced both sides using truck stock. Op test good. Recovered part from wall oven that wasn’t needed."
Near Richmond Heights, OH 44143
Joe O
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL ED5VHEXVB04 Installed ff door gasketTried to steam gasketSteamer not workingPut foam behind seal to get a proper sealOp test ok
Near Cleveland, OH 44124
Joe O
Job Details: 05/13/2019
WASHER GENERAL ELEC GTWN3000M1WS Installed water valveOp test ok
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 05/13/2019
RANGE GE JKP55SP3SS "Installed back tco, switch limit bimetal, and blowerRan test bakeOp test ok"
Near Cleveland, OH 44139
Joe O
Job Details: 05/13/2019
WASHER MAYTAG MVWB765FW3 Cc: leakingFound water under unitRan auto test and calibrationRan manual fill and drainLeak could not be duplicatedOp test ok
Near Solon, OH 44139
Joe O
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Installed latch and sealCustomer stated ice maker worked fine after CL leftReplaced ice makerOp test ok
Near Chagrin Falls, OH 44023
Joe O
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Cc: door gasket rippedFound door gasket rippedNeeds ff door gasket right sideCustomer to install; ordrng 1 W10830055 (gasket-fip)
Near Lakewood, OH 44107
Dan H
Job Details: 05/13/2019
ICEMAKER KITCHENAID KUIX305ESS1 See cb pvr; saved tckt
Near Westlake, OH 44145
David R
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW88HEAW0 "Found debris in drain housing, cleared. Ran, tested. Op test ok."
Near Elyria, OH 44035
David R
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KFFS20EYMS01 Replaced gaskets. Op test ok.
Near Strongsville, OH 44149
David R
Job Details: 05/13/2019
DRYER MAYTAG MEDB725BW0 Cc of clothes snagging on lint grill. Found lint grill is rough and pointy where the clothes are catching. Also found grill connection to housing broke. Order grill and housing.****customer paid for SVC ONLY. Said they can install themselves.; ordrng 2 W1
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/13/2019
RANGE FRIGIDAIRE FEF366ASE Replaced clock. All tested ok.
Near Cleveland, OH 44109
Corina B
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW01 "CC that the water is coming out of the dispenser. Water is pouring out of the dispenser when not pushing the dispenser paddle. The line coming in went to the filter out from the filter to the reservoir, out from the reservoir to the water dispenser. Corr
Near Amherst, OH 44001
Gabriel P
Job Details: 05/13/2019
DRYER MAYTAG MGDX500XW1 "Replace thermister,opt test ok ,show customer that is heating"
Near Wellington, OH 44090
David R
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL WDTA75SAHZ0 Called and spoke to customer. Too late to come out. Told me problem ordering fill valve.*****make last call of the day; ordrng 1 WPW10327249 (water intake valve)
Near Painesville Township, OH 44077
Joe O
Job Details: 05/13/2019
WASHER MAYTAG MVWX655DW0 Installed gear case and washplateRan auto test and calibration Op test ok
Near Parma, OH 44129
Paul P.
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW7500GC2 "Oversuds, overload and off balance load faults stored. Reset codes, found front left suspension arm off. Reset suspension, ran calibration. Now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Near Perry Township, OH 44081
Dan H
Job Details: 05/13/2019
WASHER GE GTWN2800D1WW "Customer complaint that batteries fell between dryer and wall, pulled batteries out from between wall and dryer, op test good"
Near Concord Township, OH 44060
Corina B
Job Details: 05/10/2019
WASHER MAYTAG MVWX655DW0 CC that the unit is banging. Found the basket lean to one side adjusted the legs. Started a rinse and spin with towels. Optest ok.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4816FW2 Replace all parts opt test ok ran calibration and auto test pass
Near Elyria, OH 44035
Gabriel P
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL GX2FHDXVQ02 "Found gasket ripped customer had the gasket for freezer install steam and lube with Vaseline ,also steam the back of freezer,opt test ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 05/10/2019
RANGE WHIRLPOOL WFG320M0BB Replace all parts order opt test ok
Near Chardon, OH 44024
Jeff M
Job Details: 05/10/2019
WASHER MAYTAG MVWC565FW0 The machine had no error codes. I ran a test cycle tested good brand a calibration cycle tested good. I did find a few large items underneath the washer screwdriver paintbrush etc. explain the proper loading method of this machine unit tested good
Near Chester Township, OH 44026
Jeff M
Job Details: 05/10/2019
FREEZER MAYTAG MFX2571XEM2 The drain was frozen I steamed the drain out. And cleaned the ice op tested good ; used 1 W10619951 (TUBE-DRAIN) from stock
Near University Heights, OH 44118
Jeff M
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL GAFZ21XXRK01 The drain was frozen to steam the drain out took a metal coat hanger and hung it in the drain hole unit tested good
Near Mentor, OH 44060
Jeff M
Job Details: 05/10/2019
DRYER MAYTAG MGDE300VW1 The unit lit 12 times consistently fence was clear could not find an issue. Customers husband clean the vents never use the dryer afterwards most likely he fix the issue
Near Willoughby, OH 44094
Jason N
Job Details: 05/10/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Cc unit not cooling stillAll compartments warm, no frost pattern, installed gauges, low in 20 in. Vac. High side 0 psi. Pulled system back down into a vacuum, removed high side hose, lost 5 in. In 5 min watching gauges. Installed new filter drier, pulled
Near Highland Heights, OH 44143
Jason N
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW94HEXW2 "Cc Ran diagnostics found codes f8e1 for no water entering or pressure sensor did not trip f9e1 for long drain, f3e1 for pressure sensor error. Customer stated they seen Suds error on control. Checked pressure hose on sensor, could not blow through, remov
Near Cleveland, OH 44120
Jason N
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not starting/ powering onVerified unit does not power on, checked power in to unit from j-box, found loose wiring , wire nuts loose Removed power to unit, fixed wiring. Power still intermittent to unit, checked power in, neutral missing. Pulled u
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Replaced fan motor and blade. Op test good.
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 05/10/2019
DRYER MAYTAG MGD6630HW0 Replaced acu. Could not heat test due to being a gas dryer. Customer received 3 controls for this unit. Talked to BJ holding parts if returns are needed. Also have core return
Near Parma Heights, OH 44130
Corey L.
Job Details: 05/10/2019
REFRIGERATOR AMANA ABB1921BRW00 See PP pvr
Near Chardon, OH 44024
Jason N
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL KDFE104DSS0 "Installed listed wash pump, ran wash test. Op test good,"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW5000DW0 Installed drive hub and suspension Ran auto test and calibrationRan manual spinUnit started to spin outrageouslySpoke with BB said he would replace the basketBut told me to call whirlpool tech lineSaid if customer didn’t want to repair the office would re
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/10/2019
RANGE MAYTAG MER6600FZ2 Assisted DR.
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/10/2019
REFRIGERATOR MAYTAG MFI2570FEB01 "Freezer door is staying open. Door is installed correctly and nothing in the drawers are blocking in. Found right rail was not pushed back completely, keeping door open slightly. Corrected right rail issue. All tested ok."
Near North Madison, OH 44057
Joe O
Job Details: 05/10/2019
REFRIGERATOR FRIGIDAIRE LFHT1831QP1 Cc: leakingFound frost build up in vent for ff sectionFound door seal to have rips and not sealing properlyNeeds door gasketCustomer does not want to repair at this time
Near South Russell, OH 44022
Joe O
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc: frost in rear of fridgeFound a large ice ball at the rear of the fridge behind deli drawerFound defrost thermistor loose on evaporatorChecked thermistor had good resistanceReached out to SM explained the callHe advised me to defrost the unit and let c
Near Parma Heights, OH 44130
Paul P.
Job Details: 05/10/2019
REFRIGERATOR AMANA ABB1921BRW00 "Recovered refrigerant. Installed evaporator and dryer, brought system down to vacuum, held for 15 minutes. Charged unit with 4 oz. refrigerant, observed proper frost pattern on evaporator."
Near Cleveland, OH 44105
Paul P.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Tested refrigerator, found arm on ice bin not engaged all the way with the bucket, wire from ice maker had jammed behind. Pulled fill bucket, ran motor to line up with ice bucket arm. Re aligned ice bucket, wiring, and dispenser motor to verify operation
Near Cleveland, OH 44128
Paul P.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Tested ice maker inlet line, water valve operating and input pressure ok. Manually tested ice maker, not cycling when T-H jumped. Replaced ice maker from truck stock. Ice maker now cycling properly. Set down mitigation mat.; used 1 W10884390 (ICE MAKER A
Near Strongsville, OH 44149
David R
Job Details: 05/10/2019
RANGE MAYTAG MER6600FZ2 "Replaced all door parts. Tested, op test ok."
Near Strongsville, OH 44149
David R
Job Details: 05/10/2019
DRYER WHIRLPOOL WED5000DW2 "Cc of timer clicking. No noise when tech arrive. Explained the contacts in the timer when going through a cycle and will hear a small tick if listening close. Turned on timed dry. Let go for a couple mins. No ticking sound, but again explained it is norm
Near Cleveland Heights, OH 44121
Corina B
Job Details: 05/10/2019
DRYER WHIRLPOOL LGQ8858JQ1 CC that it’s not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok; used 1 WP3392519 (THERMAL FUSE) from stock
Near Strongsville, OH 44149
David R
Job Details: 05/10/2019
FREEZER WHIRLPOOL WRT311FZDB00 "Fz is reading -2*, FF is reading 60*. Fz is frosted everywhere all over food and also all over inside of FZ. Air intake to FF is most likely blocked by ice. The FZ door has gaps on seal probably letting warm air into unit. Also the FF door is leaning and
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4816FW2 Pump is over heating and humming will not drain ordering ; ordrng 1 W10919003 (pump-water)
Near Mentor, OH 44060
Jeff M
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 Installed new user interface board while the power was off the machine unit did not test good. I called Whirlpool Techline he explained to me the power plug to the user interface on the deli drawer has a communications wire that communication wire is dama
Near Berea, OH 44017
Corey L.
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint plug fell out of side of dw, confirmed found screw not fully threaded in on left side to cabinet, screw is about to poke through the other side and cannot bread enough to allow plug to fully insert, removed the 1.5” screw and installed
Near Berea, OH 44017
Corey L.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint of a no cool, confirmed ff was 55, frz was 32, found ice build up on top right corner of evap, compressor is running, low side pressure was in a 15” vac, added an oz r134a, frost pattern improved, unit has a low side leak, process tube
Near Parma, OH 44134
Macaulay G.
Job Details: 05/10/2019
WASHER AMANA NTW4516FW2 Replaced gear case and actuator. Ran calibration cycle. All tested ok.
Near Kent, OH 44240
Brian M
Job Details: 05/10/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PHCA Cc unit leaking Found unit to be full off ice in freezer and drain pan full Cleared drain and ice OP TEST OK
Near Olmsted Township, OH 44138
David R
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 "Cc not dispensing ice and no ice being made. Found motor not turning ice bucket. Icemaker no ice in it, not cycling. Correct voltage checks back to board. Water dispenser is working. Homed out water valves, all check good. Service pointer for icemaker. W
Near Lyndhurst, OH 44124
Jeff M
Job Details: 05/10/2019
RANGE KITCHENAID KERS303BWH0 "Heating element broke. Needs replaced ; ordrng 1 W10779716 (ELEMENT ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Eastlake, OH 44095
Jeff M
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW8500DC0 The unit bearings are extremely loud customer is also getting a clicking sound and agitation unit needs a case and clutch assembly; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEARCASE )
Near Brecksville, OH 44141
Macaulay G.
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KSC24C8EYY04 Reclaimed refrigerant from unit. Installed new dye drier. Vacuumed system for 15 minutes. Held for additional 15 minutes. Charged with 5.75 ounces of R134a. All tested ok.; used 1 WPW10143759 (DRIER) from stock
Near Parma, OH 44129
Macaulay G.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL MFI2067AES "When dispensing water, it’s pulling air. Reseated water filter. All tested ok."
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 05/10/2019
DISHWASHER GE GDT655SMJ2ES "User interface is receiving power when I unplug it and plug it back in it lights up for a short second and then completely dead needs a new user interface; ordrng 1 WD21X23462 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 05/10/2019
REFRIGERATOR MAYTAG MFI2269VEM10 Found unit set for Celsius. Went into diagnostics and changed to farenheight. Tightened freezer handle. Op test good
Near Ravenna, OH 44266
Brian M
Job Details: 05/10/2019
REFRIGERATOR AMANA BX22A2W Cc of no cool Found unit to be a r12 system Can not be serviced
Near Solon, OH 44139
Paul P.
Job Details: 05/10/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "Tested ice maker, found it overfills, and also the arm is not shutting off the full cycle. Office to order ice maker.; ordrng 1 WPW10300024 (icemaker)"
Near Randolph Township, OH 44201
Brian M
Job Details: 05/10/2019
RANGE WHIRLPOOL KODE507EBS04 Cc of broil not working properly Ran test broiler Broiler is working as design OP TEST OK
Near Madison, OH 44057
Jeff M
Job Details: 05/10/2019
DRYER MAYTAG MEDX655DW1 The fan popped off the shaft of the motor I could not find a reason why this happened there was screws in there. Unit tested good
Near Munson Township, OH 44024
Jason N
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW95HEDW0 "Ran diagnostics, found codes f8e1 for no water entering or sensor did not trip f5e2 for door lock error. Ran diagnostic cycle, would not move past c0, door locked but unit did not see it. Ran spin cycle, same, door locked but drum would not spin, unit ne
Near Cleveland, OH 44108
Corina B
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4816FW2 "CC that the unit fills and does not finish a cycle. Found the drain hose laying on the ground. Raised the drain hose and secured the hose. Started a normal cycle, filled and started to wash. Optest ok."
Near Concord Township, OH 44077
Dan H
Job Details: 05/10/2019
B/IN REFRIGERATO GE ZISS420DRISS "Installed new deli user interface , op test good"
Near Highland Heights, OH 44143
Dan H
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Customer complaint that unit is not making ice, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac , unit needs new ice maker , installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39) from stock"
Near Independence, OH 44131
Paul P.
Job Details: 05/10/2019
DRYER MAYTAG MEDB200VQ0 "Tested dryer, in diagnostics, F01 code for main control. Verified control not sending proper voltage to start dryer. Office to order control.; ordrng 1 WPW10111621 (cntrl-elec)"
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/10/2019
DRYER MAYTAG PYG2000AWW "Customer complaint that dryer is too hot, found dryer vent had fallen off, reinstalled, no other issues observed, op test good"
Near Brecksville, OH 44141
Dan H
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Installed new led module, op test good"
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW9150WW01 "Customer complaint that unit is leaking, started normal wash cycle, no leaks found, found evidence of leaking passed boot and door, advised customer to wipe down door and seal between uses, unit is operating as designed"
Near Painesville, OH 44077
Joe O
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Cc: not cooling refrigerator sectionRan diagnostics Everything passed manual testsFound unit to be coolingFound frost build up on ff evapFound evap thermistor to have 26k ohms covered in iceFound control Needs control and evap thermistorCustomer showed po
Near Orange, OH 44022
Dan H
Job Details: 05/10/2019
WINE COOLER WHIRLPOOL KUWS24RSBS01 "Installed new thermostat , op test good"
Near Mentor, OH 44060
Arthur V
Job Details: 05/10/2019
RANGE JENN-AIR JJW2827DS01 Replaced console assembly. Appliance mngr board not needed. Fitst console sent was defective
Near University Heights, OH 44118
Joe O
Job Details: 05/10/2019
REFRIGERATOR ELECTROLUX EI32AR80QSC Installed door gasketOp test ok
Near Solon, OH 44139
Brian M
Job Details: 05/10/2019
WASHER MAYTAG MVWB880BW0 Cc of leak Found water to over spraying from soap dispenser and basket leaned to far back Adjusted legs and cleaned out soap dispenserCould not duplicate a leak
Near Munson Township, OH 44024
Arthur V
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Replaced water tube assy and ice maker. Turned power off to unit and rebooted. Advised customer to give 24-48 hrs for ice to start production ———since parts and shipping is covered by wlp consumer deserves a refund of 80.54.
Near Westlake, OH 44145
David R
Job Details: 05/10/2019
RANGE JENN-AIR C221 "Customer still having complaint of Front Right burner not working all the time or going off midway when cooking. Checked receptacle contacts, found signs of burning. Ordering receptacles.; ordrng 2 12001676 (receptacle assy)s"
Near Conneaut, OH 44030
Arthur V
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Upon arrival unit temps in freezer were -2 deg and in fresh food temps were 32 deg with both settings at 4 bars—-4 out of 5 bars. Customer stated unit was not cold enough in fresh food so she increased temp in both compartments but temps have stabilized a
Near Brook Park, OH 44142
Corey L.
Job Details: 05/10/2019
FREEZER WHIRLPOOL WRX986SIHZ00 "Customer complaint freezer getting ice on shelves and door, confirmed door is not shutting all the way, found slide not fully clipped back into place, clipped slide in, door now shuts, removed frost build up"
Near Andover, OH 44003
Jason N
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM00 "Recovered small charge of refrigerant. Installed new compressor and evaporator. Pulled system into 29 in/hg vacuum for 15 min. Shut off, watched gauges for any changes. No change , charges system with 4.3 oz of r134a, watched frost pattern on evap. Good
Near Eastlake, OH 44095
Dan H
Job Details: 05/10/2019
DISHWASHER KITCHENAID KDFE104DBL4 "Installed new control, op test good"
Near Seven Hills, OH 44131
Macaulay G.
Job Details: 05/10/2019
REFRIGERATOR GE GSH25JSTASS Customer was not home. Called both numbers and no one answered. ; saved tckt
Near Brecksville, OH 44141
Macaulay G.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Unit has no light in freezer and intermittent light in fresh food compartment. Fresh food lights came on after resetting power. Office to order freezer led and led board.; ordrng 1 W10830288 (cntrl-elec) and 1 W11205083 (LED)
Near Cleveland, OH 44102
Corina B
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4816FW2 "CC that it does not do anything. Ran diag f8e1 long fill, no fill. F0e2 suds. Cleared codes. Checked the cold and hot valves, good. Checked the drain pump, clear. Ran a calibration. Started a normal cycle and a drain and spin. Advised cust to use 1-2 tab
Near Windham, OH 44288
Brian M
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW5840BW0 Cc unit is loud when spinning Found gearcase loud with hand spun speed Needs gearcase and splutch kit ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)
Near Cleveland, OH 44102
Corina B
Job Details: 05/10/2019
DRYER AMANA NED4655EW1 CC that the drum fell down. Found the support bearing is worn. Replaced the dryer maintenance kit from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock