We serviced a
KSSS36QDW04 Kitchenaid
Model Refrigerator
Near Willoughby, OH 44094
Corey L.
Job Details: 05/08/2018
Customer complaint of a loud noise, she heard noise then adjusted temp from recommended to zero, unit was room temp when tech arrived, adjusted temp to max while visually inspected, customer adjusted temp to zero says it does it for a sec then, found grated vent in front of compressor is rattling against frame
We serviced a
MEDC300XW0 Maytag
Model Dryer
Near Madison Township, OH 44057
Corina B
Job Details: 05/08/2018
CC that the unit is not heating. Dryer will work on time dry but not sensor dry. Will need a new timer. Checked the dryer vent needs to be cleaned, gave cust dryer vent wizards number. Called SM to order part. ; ordrng 1 WP8566184 (timer 13333)
We serviced a
ETW4400TQ1 Whirlpool
Model Washer
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 05/08/2018
Customer complaint agitator fell off, confirmed agitator became detached during an out of balance load damaging agitator, unit needs new agitator ; ordrng 1 WPW10093671 (agitator),
We serviced a
WDT790SAYB2 WHIRLPOOL
Model DISHWASHER
Near Solon, OH 44139
Chad P.
Job Details: 05/08/2018
Installed rails. Op test ok. Advised to us as normal. Any issues contact warranty so back for service. ; Job Cmpltd,
We serviced a
KDPE234GPS0 WHIRLPOOL
Model DISHWASHER
Near Bentleyville, OH 44022
Chad P.
Job Details: 05/08/2018
Found sprayers clogged. Appears internal filter not catching for partials. Needs sump and sprayers replaced. ; ordrng 1 W11085683 (SUMP) and 1 W11085683 (SPRAYER) and 1 WPW10448645 (SPRAYER, UPPER)
We serviced a
JS42PPDUDB00 JENN-AIR
Model REFRIGERATOR
Near Mayfield, OH 44143
Brian B
Job Details: 05/08/2018
Found machine not turning on and noises coming from control board. When power pad on UI is pressed, UI powers up for one second and then turns off. Will need main control kit and also per ser pointer R4317492, will need UI assembly. ; ordrng 1 W10789107 (CONTROL 30079) and 1 WPW10468942 (CNTRL ASSEMBLY)
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Cleveland, OH 44132
Brian B
Job Details: 05/08/2018
Replaced console. Tested unit on, off multiple times, op test ok.; Job Cmpltd
We serviced a
WGD95HEXW0 WHIRLPOOL
Model DRYER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 05/07/2018
Customer complaint of clicking sound, confirmed, found crack in drum, unit needs new drum, customer does not want repair at this time;
We serviced a
MDG9357AWW Maytag
Model Dryer
Near Beachwood, OH 44122
Corina B
Job Details: 05/07/2018
C that the unit is not turning on. Found the switch on the motor is not turning on. Will need a new motor. Called Sm to order parts ; ordrng 1 W10410997 (motor-drve) and 1 WP312967 (clamp) and 1 WP9703438 (ring-retnr),
We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/07/2018
Heater relay on motor is constantly engaged when not running. Will need motor replaced. Customer does not want to repair.; Job Cmpltd
We serviced a
GB2FHDXWS04 WHIRLPOOL
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Chad P.
Job Details: 05/07/2018
Found relay on board for comp stuck. Replaced board and ran defrost. Advised 24 hrs for normal cooling to resume. Op test ok. ; used 1 WPW10503278
We serviced a
KSGG700ESS0 Kitchenaid
Model Range
Near Concord Township, OH 44077
Brian M
Job Details: 05/07/2018
nstalled gasket and spacer OP TEST OK
We serviced a
KMHC319ESS3 Kitchenaid
Model Microwave
Near MENTOR ON THE, OH 44060
Brian M
Job Details: 05/07/2018
c that mounting bolt is not in Found right hand bolt stripped out Needs mounting screws replaced And mounting nuts Customer to contact contractor about repositioning the mounting hole Contractor can install new screws after fixing cabinet ; ordrng 1 W10821385 (hard-mount) and 2 WP8169704 (screw)s,
We serviced a
KBFS22EWMS9 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44106
Macaulay G.
Job Details: 05/07/2018
Customer complaint of no ice production, temp in frz -1 ff is 39 f, cycled ice maker, ice maker did not call for water, im failed, replaced
We serviced a
MGDC400VW0 Maytag
Model Dryer
Near Warrensville Heights, OH 44122
Corina B
Job Details: 05/07/2018
CC that the unit is not drying. Checked outside vent, good. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE
We serviced a
WRF555SDFZ02 Whirlpool
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 05/07/2018
Cust said it’s working. Cust declined repair and ice maker there
We serviced a
CCE3401B JENN-AIR
Model COOK TOP
Near Avon, OH 44011
Macaulay G.
Job Details: 05/07/2018
Will need to reorder cooktop. Part that was sent was completely broken.; ordrng 1 71002556 (COOKTOP
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Chagrin Falls, OH 44023
Chad P.
Job Details: 05/07/2018
Found GEARCASE drive shaft and basket stripped. Needs GEARCASE and basket replaced. Cust will be contacting wpl. Do not order parts unless contacted
We serviced a
MER8800FZ1 MAYTAG
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/07/2018
Found cooktop has scratch, replaced with new cooktop.; Job Cmpltd
We serviced a
WFE540H0AS0 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 05/07/2018
Installed new bake element, op test good ; Job Cmpltd,
We serviced a
PYE2300AYW MAYTAG
Model DRYER
Near Cleveland, OH 44128
Dan H
Job Details: 05/07/2018
Customer complaint that unit is not starting, confirmed, unit is recieving correct power from supply, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, customer already has thermal fuse, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 05/07/2018
Customer complaint that cycle times are not consistent, Ran diagnostics no error codes found, ran test cycle, all components are working, unit completed test cycle, cycle times look normal, explained to customer that time shown is an estimated time and the unit will change that time as the unit senses throughout the cycle, unit is operating as designed ; Job Cmplt
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/07/2018
Replaced ice maker. Cycled in service mode. All tested ok.; Job Cmpltd
We serviced a
KRFC704FBS00 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 05/07/2018
Cc that unit is not cooling Found ff at 33 freezer at 3Normal OP Temps Found ff evap cover covered in ice Service pointer W11033419B states it needs a new evap cover; ordrng 1 W11167902 (EVAP COVER )
We serviced a
MEDE300VW0 MAYTAG
Model DRYER
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/07/2018
Unit not heating. Found open heating element. Replaced element from truck stock. Tested and heated ok.; used 1 WP8544771 (ELEMENT)
We serviced a
KDFE104DBL4 Whirlpool
Model Dishwasher
Near Cleveland, OH 44108
Corey L.
Job Details: 05/07/2018
Customer complaint unit is leaking, found water supply fitting with a constant drip, tightened fitting, op test good, advised customer to monitor water mitigation mat over the next 24hrs for leaks;
We serviced a
KDTE304DPA0 Kitchenaid
Model Dishwasher
Near Euclid, OH 44123
Corina B
Job Details: 05/07/2018
Replaced the dispenser. CC that the dishes are coming out dirty. Found food in the upper spray arm. Will need a new spray arm. Advised cust the leave the water mat down for 24-48 hrs. ; ordrng 1 WPW10448645 (arm-spray),
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 05/07/2018
Installed control and fan. Defrosted evap. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/07/2018
Found machine not defrosting. Placed machine into defrost mode. Heater did not come on. Removed evap cover. Used steamer to clear ice. Found loose connector on heater. Reseated connector. Heater on at 420 watts. Machine defrosting normally now. Op test ok.; Job Cmpltd
We serviced a
MSS26C6MFZ00 MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 05/07/2018
Replaced freezer door. Found that dispenser paddle does not work on new door. Removed dispenser, found connector from paddle not wired correctly. Removed connector from old door and installed on new door. Tested unit. Op test ok.; Job Cmpltd
We serviced a
WTW8500BW0 Whirlpool
Model Washer
Near Chester Township, OH 44026
Brian M
Job Details: 05/07/2018
Cc that unit leaks when cycle starts Found tub out of balance and not aligning up with the detergent fill Adjusted legs to even out tub and to align with detergent valve OP TEST OK
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Newbury Township, OH 44065
Brian M
Job Details: 05/07/2018
v
We serviced a
WRF757SDEM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44108
Corey L.
Job Details: 05/07/2018
Customer complaint of warm temp in fridge and ice build up, temps were ff 48 and frz -1, compressor and all fans are running, evap cover iced over, steamed evap, found thermistor loose, tightened thermistor, thermistors all passed diagnostics tests, advised customer to monitor
We serviced a
WRT519SZDM02 Whirlpool
Model Refrigerator
Near Kent, OH 44240
Corina B
Job Details: 05/07/2018
Replaced the ff door. Optest ok.;
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44108
Jeff M
Job Details: 05/07/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB1
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/07/2018
Wrong burner head ordered. Need lg burner assy look up is wrong. Talked to SM order different burner head look up says it is a medium size burner but range has a lg size burner in its place. ; ordrng 1 WPW10515455 (burnr-head), schdld next appmnt for 5/11 FRI !,
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 05/07/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890075, 1 W10890087, 1 W10890117, 1 W10890131, and 1 W10891058 from stock, Job Cmpltd,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/07/2018
Outlet for washer had no power. Used different outlet. No error codes. Ran calibration and auto cycles ok
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/07/2018
Bearing in gear case is grinding and need replaced. Office to order gear case.; ordrng 1 W11159068 (GEARCASE)
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 05/07/2018
Found pin hole in supply line. Spliced line. Advised on plastic water line and to have it changed via a plumber. No power at home at this time. Unable to test unit. Leaking has Ben stopped. ; Job Cmpltd
We serviced a
MHW3505FW0 Maytag
Model Washer
Near Burton, OH 44021
Brian M
Job Details: 05/07/2018
Cc that unit does not complete cycle Found unit flashing 9-0 hrs in cycle window unit would not power off without pulling cord Unit powers on and off with out touching any keys Ran auto test did not complete auto test Needs appliance CONTROL UNIT, replaced ; ordrng 1 W11201283 (CONTROL )
We serviced a
KDTE334GPS0 Kitchenaid
Model Dishwasher
Near Montville, OH 44064
Brian M
Job Details: 05/07/2018
Installed rack tracks Unit was not installed all the way Did not run a test cycle no water or power to unit
We serviced a
MRT118FFFH01 Maytag
Model Refrigerator
Near Euclid, OH 44123
Corey L.
Job Details: 05/07/2018
ustomer complaint ff section top drawer falls off right hand bracket falls off also, found right hand bracket detached from shelf, reinstalled bracket, op test good
We serviced a
MVWC400XW0 Maytag
Model Washer
Near Willowick, OH 44095
Corey L.
Job Details: 05/07/2018
ustomer complaint unit won’t spin, ran diagnostics found, f2e1 stuck key, f7e1 basket speed sensor fault, basket will not spin, freed basket from tub, bearing has failed, unit needs new a gearcase assembly, customer declined repair
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/07/2018
Replaced control board and ran calibration cycle. All tested ok.; Job Cmpltd
We serviced a
AMV2307PFS AMANA
Model MICROWAVE
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/07/2018
Replaced interlock switches in microwave. Tested operation of microwave, working properly.; Job Cmpltd
We serviced a
KEMC377KWH02 KITCHENAID
Model MICROWAVE
Near Beachwood, OH 44122
Chad P.
Job Details: 05/07/2018
Found unit displaying door locked he. It is not. Latch failed. Also. Unit displaying oven to hot when not heating. Probe reads 2.2k. Telling control it’s around 550f. Needs latch assy and probe replaced.
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 05/07/2018
CC that gaskets are torn and magnet is falling out. Also, filter door is broken. Office to order parts.; ordrng 1 W10830274 (GASKET) and 1 WP67006331 (FILTER COVER) and 1 WPW10443326 (GASKET)
We serviced a
WMH32519FB0 WHIRLPOOL
Model MICRO OVEN
Near Cleveland, OH 44135
Brian B
Job Details: 05/07/2018
Replaced intermittant interlock switches. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF1
Near Mentor, OH 44060
Jeff M
Job Details: 05/07/2018
The door switch is not working. The unit needs a new switch ; ordrng 1 216822901 (switch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/9 WED 12-5,
We serviced a
NTW4516FW1 Whirlpool
Model Washer
Near Dorset, OH 44032
Brian M
Job Details: 05/07/2018
Installed control board OP TEST OK
We serviced a
MEDX655DW1 Maytag
Model Dryer
Near Eastlake, OH 44095
Corey L.
Job Details: 05/07/2018
Customer complaint console is bubbled, found grey part of console bubbled on top left corner see pic, replaced console with pre id part, op test good;
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Painesville, OH 44077
Corina B
Job Details: 05/07/2018
CC that the unit will not spin. Ran diag f7e7 motor unable to reach target rpm. Found the actuator arm was moving freely. Replaced the actuator from t/s. Ran a calibration and a rinse and spin. Optest ok. ; used 1 W10913953 (ACTUATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near North Madison, OH 44057
Jeff M
Job Details: 05/07/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRS325SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Dan H
Job Details: 05/07/2018
Customer complaint that unit is dispensing warm water, water temp is at same temperature as fresh food section, unit is operating as designed ; Job Cmpltd
We serviced a
GTS16GSHJRSS GE
Model REFRIGERATOR
Near Wellington, OH 44090
Macaulay G.
Job Details: 05/07/2018
Customer stated the evaporator fan sometimes will make a loud noise. Adjusted depth of fan, tested it. No noise from the fan now.; Job Cmpltd
We serviced a
MGRH865QDS MAYTAG
Model RANGE
Near Cleveland, OH 44132
Chad P.
Job Details: 05/07/2018
Installed control. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 05/07/2018
Replaced drain pump. Recalibrated tested for leaks. Op test good No leaks. Left leak detector ; Job Cmpltd,
We serviced a
WRF560SMYB02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Brian B
Job Details: 05/07/2018
Replaced damper. Tested unit. Op test ok.; Job Cmpltd
We serviced a
NTW4516FW1 Amana
Model Washer
Near Madison, OH 44057
Brian M
Job Details: 05/07/2018
Cc that unit does not complete a cycle Found error for long fill no fill Found very little water coming from water line from the house Advised to get water looked at has well water If problems stays to call back
We serviced a
WTW8040DW2 Whirlpool
Model Washer
Near Painesville Township, OH 44077
Corina B
Job Details: 05/07/2018
Replaced the control. Ran a calibration. Optest ok;
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Perry Township, OH 44077
Jeff M
Job Details: 05/07/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRS325FDAW04 Whirlpool
Model Refrigerator
Near Mayfield, OH 44143
Corina B
Job Details: 05/07/2018
C that the unit is not working. Checked the defrost, had continuity. Plugged it back in and the unit started. Will need a new thermostat. Called SM to order parts.; ordrng 1 WPW10151374 (diffuser) and 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat)
We serviced a
KITCHENAID COOK TOP
Model KCGD500GSS00
Near Kirtland, OH 44094
Jeff M
Job Details: 05/07/2018
he new cooktop has a scratch needs to be reorder ; ordrng 1 W11051498 (COOK TOP), schdld next appmnt for 5/9 WED 12-5,
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAW2
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 05/07/2018
The main control never showed up. The new ui did work but not completely. Reorder parts and the cust needs a electrician ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10475771 (CONTROL ), schdld next appmnt for 5/8 TUE !,
We serviced a
GHW9150PW1 WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Dan H
Job Details: 05/07/2018
Customer complaint that unit is leaking, started normal wash cycle, found boot torn, unit needs new boot; ordrng 1 WP8182119 (bellow )
We serviced a
CWE5800ACB MAYTAG
Model WALL OVEN
Near Beachwood, OH 44122
Chad P.
Job Details: 05/07/2018
Installed probe and control. Op test ok
We serviced a
KUDP01ILBL0 DISHWASHER
Model KITCHENAID
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/04/2018
Tested dishwasher. Did four cup test. Pressure is good. Advised to use rinse aid to enhance performance of dishwasher. Also, to use afresh tablets to clean dishwasher.; Job Cmpltd
We serviced a
MDE5500AYW MAYTAG
Model DRYER
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 05/04/2018
Installed belt and rollers. Op test ok. ; Job Cmpltd
We serviced a
MGR5755QDW WHRILPOOL
Model RANGE
Near Shaker Heights, OH 44120
Chad P.
Job Details: 05/04/2018
Found valve for rr burner leaking. Needs replaced. ; ordrng 1 12002236 (valve-gas)
We serviced a
KRFC300ESS01 Kitchenaid
Model Refrigerator
Near Shaker Heights, OH 44120
Brian M
Job Details: 05/04/2018
Cc that unit was smelling like electric burnt smell and door gaskets ripped Unit was unplugged .. checked over control board and wiring around compressor area looked normal Plugged unit in freezer is making cool at 53 degrees before leaving Installed gasket OP TEST OK
We serviced a
MFD2561HES MAYTAG
Model REFRIGERATOR
Near Maple Heights, OH 44137
Dan H
Job Details: 05/04/2018
Customer complaint of ice build up in freezer section and water is not dispensing, found ice maker mold leaking, water is not dispensing, valve is recieving 120vac, unit needs new ice maker and valve, customer does not want repair;
We serviced a
MEDX6STBW1 WHIRLPOOL
Model DRYER
Near Maple Heights, OH 44137
Dan H
Job Details: 05/04/2018
Customer complaint that start button fell into console, confirmed, no damage to button or mounts, reinstalled, unit does not start, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 05/04/2018
Hinge recieved was left hand hinge, right hand hinge was ordered, not sure which part number will give me the right hand hinge so ordering both; ordrng 1 W10917988 (hinge-door) and 1 WP13000001AP (hinge (ss))
We serviced a
MVWB980BW0 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/04/2018
Installed suspension kit in washer. Found that hub assembly is not disengaging wash tub. Office to order hub assembly.; ordrng 1 W10820039 (hub)
We serviced a
MVWB850YW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/04/2018
Installed washer soap dispenser. Tested washer, operating properly, no leaks present.; Job Cmpltd,
We serviced a
ARB2107AB WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 05/04/2018
Installed thermostat and defrosted evap. Op test ok
We serviced a
WMH32519FS0 Whirlpool
Model Microwave
Near Cleveland Heights, OH 44118
Brian M
Job Details: 05/04/2018
Cc that unit does not start all the time and the door is dented Installed door and wire harness Had to adjust door hinge .. OP TEST OK
We serviced a
WRS325SDHZ Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Brian M
Job Details: 05/04/2018
Cc that unit leans forward and doors stay open and freezer door sticks out to far won’t sit flush with fresh food doorFound gasket on freezer door seal pulled away from panel Adjustment set screws are missing can not align fridge Needs freezer door gasket and adjustable screws
We serviced a
GI6SARXXF04 Whirlpool
Model Refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 05/04/2018
Replaced the icemaker and the control. Brought the core back for return. Cycled icemaker. Optest ok
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 05/04/2018
Unable to remove agitator bolt, unit needs new tub, basket, agitator, and agitator bolt; ordrng 1 W10512161 (tub asm) and 1 W10752187 (screw) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W10909670 (nut-spaner) and 2 WP8533928 (screw)s and 1 WPW10215093 (clean out filter)
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 05/04/2018
Customer complaint that freezer section drawer is not mounted properly, Confirmed, no damage to mounts, reinstalled, op test good ; Job Cmpltd
We serviced a
WED7500GC0 WHIRLPOOL
Model DRYER
Near Elyria, OH 44074
Macaulay G.
Job Details: 05/04/2018
Tested dryer, Found blockage in vent. Dryer itself is operating properly. Took picture of receipt for proof of purchase.; Job Cmpltd,
We serviced a
KFCS22EVMS7 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Chad P.
Job Details: 05/04/2018
Duck bill failed. Installed drain kit. Cleared line and ice. Op test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZGGP6
Near Euclid, OH 44117
Jeff M
Job Details: 05/04/2018
Installed new part unit op tested good ; used 1 SENIORDISCOUNT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 05/04/2018
The ICEMAKER was in the off position. Unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADT
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/04/2018
The drain hose was plugged. Op tested good ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAW2
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 05/04/2018
he main control never showed up. The new ui did work but not completely. Reorder parts and the cust needs a electrician ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10475771 (CONTROL ), schdld next appmnt for 5/8 TUE !,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS0
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/04/2018
The relay on the control is not closing to turn the light on the unit needs a control and light socket ; ordrng 1 W10210871 (housng-lmp) and 1 W11044727 (CONTROL ), schdld next appmnt for 5/9 WED 12-5,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS0
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/04/2018
The relay on the control is not closing to turn the light on the unit needs a control and light socket ; ordrng 1 W10210871 (housng-lmp) and 1 W11044727 (CONTROL ), schdld next appmnt for 5/9 WED 12-5,
We serviced a
WDF530PLYB7 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 05/04/2018
Customer complaint that unit is not drying dishes, found heating element broken, unit needs new heating element, installed new element from truck stock surplus, op test good ; used 1 W10518394 (HTR )
We serviced a
GTUP270EM4WW GE
Model DRYER
Near North Olmsted, OH 44070
Dan H
Job Details: 05/04/2018
Customer complaint that unit is not starting, started normal dry cycle, unit started right up, repeated several times with same results, unable to duplicate the problem, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
LGHT2137NF3 FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/04/2018
Replaced compressor and drier in refrigerator. Pulled unit into 30 lb vacuum for 15 minutes. Charged with 4.75 oz of R134a. Tested operation, refrigerator is operating properly.; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/04/2018
The bearing are failing the unit needs a new gearcase and hub assy ; ordrng 1 W10324651 (hub) and 1 W11132267 (GEARCASE ), schdld next appmnt for 5/8 TUE 8-12 [**],
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/04/2018
The bearing are failing the unit needs a new gearcase and hub assy ; ordrng 1 W10324651 (hub) and 1 W11132267 (GEARCASE ), schdld next appmnt for 5/8 TUE 8-12 [**],
We serviced a
MEDB800VQ0 WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 05/04/2018
Found door switch broke. Cust will b making the repair. Bypassed switch to show unit will work once replaced.
We serviced a
FGHI1864QF FRIGIDAIRE
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Brian B
Job Details: 05/04/2018
Cc that door making a clicking noise. Removed doors, shimmed lower ff door and greased hinge bushing. Reinstalled doors. Op test ok.; Job Cmpltd
We serviced a
MAYTAG RANGE
Model MGR6600FZ0
Near Mentor, OH 44060
Jeff M
Job Details: 05/04/2018
The burner cap was off set. Readjusted the cap op tested good ; Job Cmpltd,
We serviced a
WFW9151YW00 Whirlpool
Model Washer
Near Cleveland Heights, OH 44118
Brian M
Job Details: 05/04/2018
Cc that unit does nothing but fills then drains Ran error diagnostics found F5e3 and f6e1 door unlock and serial communication error Can not get unit to enter automated service diagnostics Ran a spin and drain only drain pump kicking on Needs control board replaced Customer does not want to fix estimate only
We serviced a
PFS22SISDSS GE
Model Freezer
Near Concord Township, OH 44077
Brian M
Job Details: 05/04/2018
c that unit is leaking from water filter line Found small hole on water line before entering water filter spliced in a water connector from T/ stock OP TEST OK ; used 1 WP2198677 (CONNECTOR