We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 05/02/2018
Upon arrival found part damaged in box (see pics) need to reorder ; ordrng 1 W10581874 (pump-water), schdld next appmnt for 5/7 MON 8 am,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Ravenna, OH 44266
Robert A.
Job Details: 05/02/2018
, Installed sump,and owi sensor, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS00
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/02/2018
Installed lower door glass and badge, op test okOfr 1606002401; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Kent, OH 44240
Robert A.
Job Details: 05/02/2018
Installed lid switch, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.13873K600
Near Aurora, OH 44202
Robert A.
Job Details: 05/02/2018
Installed link kit, op test ok; used 1 8194001 (LINK26.56) from stock, C, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDB855DC4
Near Aurora, OH 44202
Robert A.
Job Details: 05/02/2018
Installed top and ui, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW
Near Aurora, OH 44202
Robert A.
Job Details: 05/02/2018
Installed bellow, ran diagnostic cycle, op test ok;
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW2
Near Chesterland, OH 44026
Robert A.
Job Details: 05/02/2018
Found t fuse open, jumped out watched unit cycle, replaced fuse, op test ok; used 1 WP3392519 (THERMAL FUSE1540) from stock, , Job Cmpltd,
We serviced a
WOC95EC0AS Whirlpool
Model Microwave
Near Brecksville, OH 44141
Brian M
Job Details: 05/02/2018
v
We serviced a
MEDB855DC0 Maytag
Model Dryer
Near Middlefield, OH 44062
Corina B
Job Details: 05/02/2018
CC that the unit squeaks when it is running. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked outside vent, Found the support rollers are worn. Replaced the support rollers from t/s. Checked outside vent, good. Optest ok.; used 2 WPW10314173 (SUPPORT ROLLER)
We serviced a
WFW95HEDW WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/02/2018
Found unit with standing water. Pump not running. Found connector for pump backed out. Connected. Drained unit. Ran normal wash and drained again. Op test ok. ; Job Cmpltd
We serviced a
KESA907PSS00 Kitchenaid
Model Range
Near Solon, OH 44139
Gabriel P
Job Details: 05/02/2018
Cc that unit is not holding temps Found control board bottom numbers are cutting in and out Unit heated to 350 then dropped to 330 Set unit to 400 took 10 min to reach 400 Let sit for 10 min checked temp was at 372Per service pointer 4317383 states to replace the control board when temps are dropping below set temp ; ordrng 1 WP9762812 (cntrl-elec),
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44111
Corey L.
Job Details: 05/02/2018
ustomer complaint unit not draining, found drain tube in standing pipe longer than 4.5”, unit was unplugged when tech arrived, plugged unit in and drain pump kicked on, had customer adjust drain tube, water drained, ran diagnostics found f9e1 long drain, started normal wash, unit filled, unit drained and spun, unit is operating as designed ;
We serviced a
MFX2676FRZ00 MAYTAG
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 05/02/2018
Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 30 degrees, found fresh food section evaporator frozen solid, cleared ice from evaporator, found thermistor installed in wrong position, corrected, op test good ; Job Cmpltd
We serviced a
IBS350DS00 IKEA
Model WALL OVEN
Near Lakewood, OH 44107
Dan H
Job Details: 05/02/2018
Installed new broil element, op test no good , element is only recieving 30vac now, unit needs new control ; ordrng 1 W10842537 (cntrl-elec)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 05/02/2018
Tested washer, found no fill error. Cleared error code. Ran through test, tested properly.; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/02/2018
All tests in diagnostics were passed. Had error E2 for motor lost position. Office to order ice maker.; ordrng 1 W11188383 (ICE MAKER )
We serviced a
WTW7000DW3 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 05/02/2018
Advised on settings and operations. Advised on starting with a table spoon of soap especially when using high concentration soap
We serviced a
WFG515S0EW0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44055
Brian B
Job Details: 05/02/2018
Found one grate cracked. Sent pic. Also, rr burner not lighting. Used wire gauge tool to clear orifice hole. Burner now lighting. All Ignitors are working, all burners lighting. Will need new grate. Customer can install.; ordrng 1 W10860455 (GRATE SET),
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Brian B
Job Details: 05/02/2018
Found machine not running and at room temp. Reset power. Machine started. Found ff evap solid ice. Removed all shelves and cover and used steamer to clear ice. Found evap thermister installed on top suction line radius. Per ser pointer, moved to evap outlet and tightened bracket. Outlet is a 2 prong not grounded outlet. Advised customer that she will need electrician to replace with correct grounded outlet. Also found water line leaking behind machine from water line. Sent pic of floor. Cut off end of line and replaced compression fitting. Ran diag, all loads operating. Op test ok.; Job Cmpltd
We serviced a
EB22DKXWN01 Whirlpool
Model Refrigerator
Near Aurora, OH 44202
Holly Butcher
Job Details: 05/02/2018
Installed listed parts OP TEST OK
We serviced a
KRFC300ESS01 Kitchenaid
Model Refrigerator
Near Rocky River, OH 44116
Corey L.
Job Details: 05/02/2018
Customer complaint damper is loud, customer said she has had it replaced twice before, confirmed damper motor excessively loud, replaced damper motor with pre-id part, op test good
We serviced a
MMV5208WS1 Maytag
Model Microwave
Near Bay Village, OH 44140
Corey L.
Job Details: 05/02/2018
Customer complaint noise when running, found turntable making a grinding sound, turntable failing, unit is heating, unit needs turntable motor; ordrng 1 W10143959 (motor,turntable)
We serviced a
MVWB850YW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/02/2018
Tested washer, found leak coming from detergent dispenser. Office to order detergent dispenser W10172154; ordrng 1 W10172154 (washer dispenser asm)
We serviced a
MVWB980BW0 WASHER
Model MAYTAG
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/02/2018
Tested washer in spin cycle. Suspension is squeaking in rear. Office to order suspension.; ordrng 1 W10440786 (suspension)
We serviced a
WFG745H0FS1 WHIRLPOOL
Model RANGE
Near Parma, OH 44129
Dan H
Job Details: 05/02/2018
Customer complaint that oven temperature is 20 degrees lower than its set at, started bake for 350 degrees, temperature after preheat at 320 degrees, adjusted temperature offset up 30 degrees , op test good ; Job Cmpltd
We serviced a
MDE5500AYW MAYTAG
Model DRYER
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 05/02/2018
Found rear rollers seizing and belt worn down. Needs rollers and belt replaced. ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP33002535 (BELT)
We serviced a
MZF34X20DW00 MAYTAG
Model FREEZER
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 05/02/2018
Installed door. Op test ok. ; Job Cmpltd
We serviced a
MFW9600SQ Maytag
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 05/02/2018
ustomer complaint control lock light on, confirmed control lock indicator is on, printed underneath the “cycle end signal” button it says to hold for 3 seconds to lock/unlock control, held “cycle end signal” button for 3 seconds, indicator turned off, started normal wash cycle, unit filled and advanced to wash, unit drains and spins, unit is operating as designed
We serviced a
FRIGIDAIRE DISHWASHER
Model TH13712314
Near Madison, OH 44057
Jeff M
Job Details: 05/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MAVT634AWW
Near Conneaut, OH 44030
Arthur V
Job Details: 05/02/2018
Found unit needs cam pulley kit (damaged ). See pics i will not know if brake is releasing until kit is installed Est=89.95 sc. 115.00 labor. 78.57 parts and shipping. Total est =302.66. Part needed is 1-12002213. Customer does not want repaired;Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Mentor, OH 44060
Robert A.
Job Details: 05/02/2018
Found ff evap leaking at fact copper to aluminum joint, needs ff evap, no other leaks found, ordering comp in case needed; ordrng 1 WPW10466675 (COMP KIT) and 1 WPW10643261 (FF EVAP), schdld next appmnt for 5/7 MON ! [**],
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Chardon, OH 44024
Robert A.
Job Details: 05/02/2018
Cc unit overflowed, Ran diagnostics long fill, long drain, pressure system fault, pressure hose good, needs control; ordrng 1 W10812421 (CONTROL), schdld next appmnt for 5/4 FRI !,
We serviced a
LSB6200KQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44109
Dan H
Job Details: 05/02/2018
Customer complaint that unit is not spinning, found lid switch physically broken, unit needs new lid switch ; ordrng 1 3949247V (switch-plg)
We serviced a
MVWB880BW0 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 05/02/2018
Found water leaking from under sub top. Will need new sub top. ordrng 1 WPW10550152 (TUB RING)
We serviced a
WFE540H0AS0 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 05/02/2018
Customer complaint that oven does not heat on bake only on convection bake and left rear knob is not working, started bake for 350 degrees, found screws for left rear infinite switch backed out causing left rear knob to not be able to push in to turn, tightened infinite switch screws, left rear knob and element are working now, bake element is not heating, found bake element broken, element is recieving 240vac, unit needs new bake element ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Concord Township, OH 44077
Brian M
Job Details: 05/02/2018
Cc that unit is humming Found unit to have proper voltage removed back panel found a open thermal fuseThermal fuse needs replaced Replaced from T/S OP TEST OK ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WFG525S0HZ0 WHIRLPOOL
Model RANGE
Near Columbia Station, OH 44028
Macaulay G.
Job Details: 05/02/2018
Replaced warped bottom panel in oven with new panel. New panel fits properly.; Job Cmpltd
We serviced a
GTWS8650D0WS GE
Model Washer
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 05/02/2018
Customer complaint door slams shut, found bottom of backsplash cracked on right side near the damper, damper snapped, unit will need new damper, plastic bottom piece is purely cosmetic but most likely cause by damper snapping back, customer needs first or second appointment ; ordrng 1 WH01X20169 (damper) and 1 WH18X25694 (backsplash bottom as)
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lyndhurst, OH 44124
Chad P.
Job Details: 05/02/2018
Unit unplugged. Plugged unit in and wash was flashing. Held cancel and display cleared. Ran drain spin. Unit drained. Likely power drop or frozen control. Calibrated unit and ran service mode. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Brian B
Job Details: 05/02/2018
Found lid broken and left side sticking up. Also, left hinge weak. Will need lid and hinge. Office to order parts.; ordrng 1 W10861714 (LEFT HINGE) and 1 W11102314 (TOP GLASS LID)
We serviced a
WED8500DC1 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Brian B
Job Details: 05/02/2018
Cc of too long to dry. Removed vent hose, found bird ???? in vent. Heat and airflow good on dryer. Advised customer she will need vent co to clean out vent. Dryer checks ok.; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Brian B
Job Details: 05/02/2018
Found sheet stuck under agitator. Removed agitator. Agitator is warped on bottom. Will need new agitator. Office to order. Customer needs later appt if poss.; ordrng 1 W11161960 (AGITATOR )
We serviced a
MHWE300VF0 Maytag
Model Washer
Near Mentor, OH 44060
Brian M
Job Details: 05/02/2018
Cc that unit is shaking and grinding Found inner tub loose Needs rear tub case and inner basket replaced ; ordrng 1 W10874745 (tub-outer) and 1 WPW10040480 (basket)
We serviced a
LGEF3043KFN Frigidaire
Model Range
Near Painesville, OH 44077
Corina B
Job Details: 05/02/2018
CC that the cooktop is cracked. The cooktop is crack from the front right burner to the back RT burner. ; ordrng 1 316531960 (maintop),
We serviced a
WTW57ESVW1 Whirlpool
Model Washer
Near Eastlake, OH 44095
Corina B
Job Details: 05/01/2018
Replaced pads. Optest ok. ; Job Cmpltd,
We serviced a
KUDG25SHBL1 Whirlpool
Model Dishwasher
Near Cleveland, OH 44113
Corey L.
Job Details: 05/01/2018
Installed new control panel, op test good; Job Cmpltd
We serviced a
WRF555SDFZ04 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Dan H
Job Details: 05/01/2018
Customer complaint that unit is not dispensing water, confirmed found control not sending 120vac to dual valve, unit needs new control, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 W11043763 (cntrl-elec)
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Macaulay G.
Job Details: 05/01/2018
Found dishwasher working intermittent, found loose plug. Made sure plug was seated, tested dishwasher, now working properly. Advised customer to install flat plug.; Job Cmpltd
We serviced a
GB2FHDXWB02 Whirlpool
Model Refrigerator
Near Wickliffe, OH 44092
Brian M
Job Details: 05/01/2018
cc that unit is not dropping in temp after compressor start relay was replaced Removed back panel in freezer section found no frost patternCalled Chad and was advised that the suction line lays inside the drain pan and rots out. High side leak Needs compressor and filter kit Customer does not want to repair at this time
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRW00
Near Austinburg, OH 44010
Arthur V
Job Details: 05/01/2018
Found unit not defrosting. Heater and bi-metal check good. Needs jazz bd. Replaced jazz bd. And reset to code. Defrosted unit. Op test good. Unit started before i left laid down water mat and advised customer about checking for leaks ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAW2
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 05/01/2018
The ui is not responding and the control is not sending power the unit is getting 120vac ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10475771 (UI), schdld next appmnt for 5/4 FRI 8-12,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Maple Heights, OH 44137
Jeff M
Job Details: 05/01/2018
The unit had a off balance code I cleared the code op tested.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Valley View, OH 44125
Jeff M
Job Details: 05/01/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Seven Hills, OH 44131
Jeff M
Job Details: 05/01/2018
Customer wants a dryer reroute to get estimate only; ordrng 1 W10470674 (kit-exhst),
We serviced a
MFC2062FEZ01 Maytag
Model Refrigerator
Near Rocky River, OH 44116
Macaulay G.
Job Details: 05/01/2018
Customer complaint right side door gasket is torn, confirmed bottom left corner of right ff door gasket is torn see pic, had customer put gasket into hot water for 15 min to make gasket pliable, installed new gasket, advised customer to make sure to open the right door before closing the left door, op test good
We serviced a
KUDS30IVBL4 KITCHENAID
Model DISHWASHER
Near Highland Heights, OH 44143
Brian B
Job Details: 05/01/2018
Found pump making noise. Removed pump top and cleaned out chopper. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Madison, OH 44057
Arthur V
Job Details: 05/01/2018
Found bake element open and needs replaced. ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/3 THU !,
We serviced a
MAYTAG RANGE
Model MGRH752BDQ
Near Burton, OH 44021
Robert A.
Job Details: 05/01/2018
Tested both ignitors, both pulling 3amps, good, found when broil is pressed control not accepting comand, will need controlCust to replaceOnly available in black; ordrng 1 5701M754 (CONTROL289.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DRYER
Model WGD7300XW0
Near Mantua, OH 44255
Robert A.
Job Details: 05/01/2018
Found belt and pully off blower, reinstalled pully and belt, op test ok; Job Cmpltd
We serviced a
MVWB835DW1 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Dan H
Job Details: 05/01/2018
, Customer complaint that unit is not spinning out clothes and bouncing all over the place, ran diagnostics found f0e5(off balance) and f0e3(over loaded)error codes, found suspension rod had fallen off, no damaged suspension rod or mount reinstalled,ran drain and spin cycle with wet load, unit spun out to barely damp, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Brimfield Township, OH 44240
Robert A.
Job Details: 05/01/2018
Found comp and fans not running, cycled power, comp and fans running, unit starting to cool, cust to watch, op test ok; , Job Cmpltd,
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/01/2018
Found that vent may be clogged. Dryer itself is operating properly. All functions check ok.; Job Cmpltd
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Cleveland, OH 44102
Chad P.
Job Details: 05/01/2018
Found unit only runs drains pump. Pressed and held cancel button. Unit stopped drain pump and unlocked controls. Likely suds lock. Ran calibration and service mode. Unit is back to working correctly. Advised Cust on how to hold cancel to unlock unit is issues return. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/01/2018
Ran diognastics, no codes, ran recal cycle, checked under unit, found guard half off, reset guard, ran rinse and spin, good, op test ok; Job Cmpltd,
We serviced a
GDT550HGD1BB GE
Model Dishwasher
Near Wickliffe, OH 44092
Brian M
Job Details: 05/01/2018
Installed conduit and seal Both upper and lower arms moving as should OP TEST OK ;
We serviced a
EI28BS56IS5 Electrolux
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 05/01/2018
ustomer complaint ice maker not working after a month long vacation, temp in frz -9 and ff 38, found service pointer RF1001 that fits the description, unit needs kit from pointer, part to be shipped, part# 5303918496
We serviced a
MDB8601AWB Maytag
Model Dishwasher
Near Cleveland Heights, OH 44121
Robert A.
Job Details: 05/01/2018
Replaced the latch. Optest ok
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Dan H
Job Details: 05/01/2018
Customer complaint that unit is not spinning clothes out, ran diagnostics found f8e3(overflow condition) error code, unit passed test for error code shown, unit spins, unit fills to appropriately level, unit drains, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
LGHT2137NF3 FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/01/2018
Found refrigerator not cooling, has locked rotor in compressor. Tried new start device, but failed. Office to order compressor.; ordrng 1 240550945 (COMPRESSOR ),
We serviced a
106.55606400 KENMORE
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 05/01/2018
Unit well about 0. All fans and comp running. Found evap only partly frosted. Low side leak. Will need evap and drier replaced. Cust will be thinking on repair
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 05/01/2018
Found unit only has 120 on power supply. Found fuse open. Advised Cust to replace. Op test ok. ; Job Cmpltd
We serviced a
GB2FHDXWB02 Whirlpool
Model Refrigerator
Near Wickliffe, OH 44092
Holly Butcher
Job Details: 05/01/2018
Cc that unit is not running Found fans running and lights on but compressor not running Used compressor tool and compressor fired up Needs start relay replaced Used from T/S to replaced Freezer was making cold before I left ; used 1 8201786 (STARTER7155)
We serviced a
MDBH945AWW1 MAYTAG
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/01/2018
Replaced panel and latch assembly. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
JDS1750ES0 Jenn-Air
Model Range
Near Avon Lake, OH 44012
Corey L.
Job Details: 05/01/2018
Customer complaint of an error code, ran diagnostics found f8e0 cooling fan, f2e1 stuck key, cleared codes, unit flashes f8e0 when bake or broil cycle started, reset the control, started 350 bake cycle, unit heated to 225 and cooling fan kicked on around 250-275 the unit canceled cycle and flashed f8e0, board is sending 5vdc to hall sensor, Hall effect sensor failing, unit needs new fan assembly; ordrng 1 W11107275 (FAN ASSEMBLY )
We serviced a
MRT311FFFH00 Maytag
Model Refrigerator
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/01/2018
CC that the unit is freezing food. Found the top shelf is to high where a gallon of milk can not fit, plus the shelf is over packed with food. Advised cust to lower the top shelf to fit a gallon of milk and not to overpack with food. Took pic. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADW2 Whirlpool
Model Dishwasher
Near Cleveland, OH 44118
Corina B
Job Details: 05/01/2018
CC that f2e2 is on UI. F2e2 no response from UI. Disconnected the ul. Plugged unit back in, Did not turn drain pump on. Will need a new control. called TG to order part. ; ordrng 1 W10854231 (cntrl-elec 15609), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Brian B
Job Details: 05/01/2018
Checked temps. Room temp in both compartments. Plugged into wattmeter 107 Watts. Called whirl TL, Robert, 7721885659. Entered diag , step 38. Ramped compressor up to 100%. Wattage at 107. Robert said wattage should be at 144 and then drop back slightly. Also, no heat coming from condensor coil. He said this wattage indicates. Faulty compressor. Will need new compressor and correct drier. Cannot use a dye drier. Will need tech with lock ring kit as compressor can be overheated with soldering.; ordrng 1 W11025999 (COMPRESSOR) and 1 W11109499 (DRIER NO DYE)
We serviced a
WGD4815EW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/01/2018
Adjusted pulley as it was making a slight knocking noise. Adjusted venting. Op test ok. Handle is broken. Needs replaced. Cust can install. No need to return. ; ordrng 1 W10861225 (HANDLE)
We serviced a
MDB4949SDZ WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/01/2018
Water pressure when running is checking ok. Customer complaint is that dishes still have soap on them after wash is finished. They use gel. Advised to try the pods and to run hot water at sick prior to starting dishwasher.; Job Cmpltd
We serviced a
MFT2776FEZ00 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/01/2018
All tests passed in diagnostics. Called whirlpool tech line and spoke with JC. He said that if test 1 and 38 had already passed, to run test 4 to check that the three way valve is going to the correct position. Test 4 passed ok. He instructed that if it passed, to replace the fresh food defrost thermistor with part number W10902214. Replaced thermistor from truck stock. Followed exact installation instructions. All tested ok.; used 1 W10902214 (THERMISTOR)
We serviced a
WFW87HEDW1 WASHER
Model WHIRLPOOL
Near Parma, OH 44134
Dan H
Job Details: 05/01/2018
Customer complaint that unit is leaking, ran test cycle, found unit leaking from air vent, ordering air vent; ordrng 1 W11183219 (VENT)
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 05/01/2018
Customer complaint of popping sound when right door is opened, sound is coming from door hinge and closer, ordering door hinge and closer; ordrng 1 W10917988 (hinge-door) and 1 WP12028505AP (ref dr closer cam)
We serviced a
KDHE404DSS0 Kitchenaid
Model Dishwasher
Near Chesterland, OH 44026
Brian M
Job Details: 05/01/2018
Cc that unit does not clean Ran Diagnostics was a error for long drain Found filter basket full off debri Ran diagnostics test cycle Upper and lower arms are not spinning and drain pump is humming loudly needs sump assy and drain pump and control ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10531320 (pump-drain) and 1 WPW10554963 (pump&motor),
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FTTXKQ03
Near Parma, OH 44134
Jeff M
Job Details: 05/01/2018
The drain was frozen. I steamed the drain and added a wire to the heating element unit op tested good ; Job Cmpltd,
We serviced a
FRQE7000LW0 Fridgidaire
Model Dryer
Near Avon Lake, OH 44012
Corey L.
Job Details: 05/01/2018
ustomer complaint dryer not heating, started normal cycle on high heat with two damp towels, confirmed no heat, power to unit is good, found heating element open, customer has foil style vent, advised customer foil vent is a fire hazard and to replace foil style vent with a semi solid or solid rigid metal vent; ordrng 1 137114000 (heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Garfield Heights, OH 44105
Jeff M
Job Details: 05/01/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER GAS
Model WGD4800XQ4
Near Richmond Heights, OH 44143
Jeff M
Job Details: 05/01/2018
The unit was loud b/c the vent came off unit op tested good ; Job Cmpltd,
We serviced a
WTW5640XW2 Whirlpool
Model Washer
Near Cleveland, OH 44113
Corina B
Job Details: 05/01/2018
C that the unit does not spin and the unit makes a weird noise at the beginning. Found the cam was loose. Tighten the cam used loctite on the bolt. Ran a rinse and spin with towels. The actuator can not find home position. Will need an actuator. Used t/s yesterday. Called TG to order part; ordrng 1 WPW10006355 (actuator 57.13)
We serviced a
JEM25DM4BB GE
Model Microwave
Near Cleveland, OH 44102
Robert A.
Job Details: 05/01/2018
CC that the fan turns on when opening the door. Found a relay stuck open on the control board. Will need a new control. Unit is heating. Cust does not want to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB1917CB
Near Independence, OH 44131
Jeff M
Job Details: 05/01/2018
The center rail is broken. It is allowing the drawers to hang lower causing the deli tray not to shut; ordrng 1 WPW10671238 (CENTER RAIL), schdld next appmnt for 5/3 THU 12-5,
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 05/01/2018
Customer complaint that unit is making a loud clicking noise during agitation, started normal wash cycle, unit filled and advanced to wash cycle, clicking noise is coming from motor gearcase assembly, unable to isolate, unit needs new gearcase, motor, clutch and rotor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 05/01/2018
The dispenser is leaking rinse aid. And the control is not sending power ; ordrng 1 W10861000 (DISPENCER ) and 1 W11131683 (CONTROL ), schdld next appmnt for 5/3 THU 8-12,
We serviced a
KUDS01DJSB0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 05/01/2018
Soap dispenser not always opening during cycle. Marcone advises to order rinse aid sensor as well. Also, sump motor not applying enough pressure to clean dishes. Office to order soap dispenser, rinse aid sensor, and sump assembly.; ordrng 1 W10782773 (pump&motor) and 1 WP8533381 (sensor) and 1 WP8558129 (dispenser)
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 05/01/2018
We serviced a
WRF989SDAM02 KITCHENAID
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Chad P.
Job Details: 05/01/2018
Defrosted evap and installed fan, harness and support. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Painesville Township, OH 44077
Arthur V
Job Details: 05/01/2018
Customer getting 2 error code. F0e3. And f2e1. First code is for a overload condition and the second code is a UI stuck button. Performed UI button test passed. Cleared codes and ran a spin cycle all function normal. Control not always responsive. Order control ; ordrng 1 W10812421 (cntrl-elec), schdld next appmnt for 5/4 FRI 12-5,
We serviced a
KUDL03FVSS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/01/2018
Replaced drain hose, inlet valve, wash arm and support. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Perry Township, OH 44081
Arthur V
Job Details: 05/01/2018
Ran diagnostics f6e2 error no communication between control and UI. Needs control And console ; ordrng 1 W10861510 (console) and 1 W11024149 (CONTROL ), schdld next appmnt for 5/4 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Arthur V
Job Details: 05/01/2018
Customer complaint water on hot setting not hot enough. Customer is getting 78 deg in tub on hot setting. Temp at customer faucet is 96 deg after running for awhile. Showed cust in manual where they discuss water temperatures. Some cold water is added to the hot cycle for energy savings. Advised cust to increase hot water temp at the tank since 96 is not very hot to begin with .ran a recalibration cycle. Op test good. Gave cust wlp consumer help line number; Job Cmpltd,