We serviced a
WRF535SMBM00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Corina B
Job Details: 05/04/2018
CC that the im is not working. Checked the door switch, light turns off. Found the waterline to the icemaker has fallen off. Took pictures of the water damage. Will need a new waterline and fill tube. Called SM to order parts ; ordrng 1 W11046934 (FILL TUBE) and 1 W11120581 (tube-water) and 1 WPA3223101 (insert- pl)
We serviced a
WDT720PADW2 Whirlpool
Model Dishwasher
Near Cleveland, OH 44118
Corina B
Job Details: 05/04/2018
eplaced the main control. Optest ng. Unit is still flashing f2e2. Will need a UI. Called SM to order part. Per SM main control is not going to be charged. ; ordrng 1 W10861747 (panel-cntl 15632),
We serviced a
WTW5640XW2 Whirlpool
Model Washer
Near Cleveland, OH 44113
Corina B
Job Details: 05/04/2018
Replaced the actuator. Optest ok
We serviced a
WFE540H0AS1 WHIRLPOOL
Model RANGE
Near Madison, OH 44057
Dan H
Job Details: 05/04/2018
Installed new bake element, op test good ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Brian B
Job Details: 05/04/2018
Replaced agitator. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/04/2018
Installed evap and drier. Charged unit. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Strongsville, OH 44149
Jeff M
Job Details: 05/03/2018
The unit not ignite. I added a grounding strap the the burners tested good ; Job Cmpltd
We serviced a
CAE2745FQ0 WHIRLPOOL
Model WASHER
Near Parma, OH 44130
Macaulay G.
Job Details: 05/03/2018
Found no issues with functions of unit. Customer had overloaded unit which caused it to go off balance. ; Job Cmpltd
We serviced a
GB2FHDXWQ02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Dan H
Job Details: 05/03/2018
Cc of ice build up on freezer section floor, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per special project S38253; and 1 W10619951 (TUBE-DRAIN)
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 05/03/2018
Customer complaint of water leaking into fresh food section, found condensation on fresh food section ceiling and frost in freezer section , found freezer section door not sealing to cabinet, adjusted freezer section door, freezer section door sealing now, op test good ; Job Cmpltd
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Dan H
Job Details: 05/03/2018
Customer complaint that oven is not lighting, started bake for 350 degrees, ignitor sparked, burner lit, repeated several times with same results, unable to duplicate the problem, unit is operating as designed
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/03/2018
Replaced led board. All lights turn on. Tested ok.; Job Cmpltd
We serviced a
FRQE7000LW0 FRIGIDAIRE
Model DRYER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 05/03/2018
Replaced heater in dryer and tested. Dryer is now operating properly.; Job Cmpltd
We serviced a
WDF550SAAS WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 05/03/2018
Replaced door latch. Ran normal wash, drained. Op test ok.; Job Cmpltd
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 05/03/2018
Unit stored several founds. Long drain, over flow, water level error and communications error code. Cleared faults. Ran service mode. Water entered correctly and stopped correctly. Drain rate checks good. Unit faults on water level test. Duplicated in normal wash. Water sensor out of range. Needs replaced. ; ordrng 1 WPW10448876 (SENSOR PRESSURE)
We serviced a
WFG515S0EB1 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 05/03/2018
Unit is sparking correctly and gas is working correctly. Gas not hitting spark. Needs caps and burner replaced. ; ordrng 1 WPW10183375 (CAP, SET) and 2 WPW10515455 (BURNER)s
We serviced a
MFI2269FRZ02 Maytag
Model Refrigerator
Near Bainbridge, OH 44023
Brian M
Job Details: 05/03/2018
Installed door OP TEST OK
We serviced a
ZGP304NR2SS GE
Model Range
Near Bainbridge Township, OH 44023
Brian M
Job Details: 05/03/2018
c that unit does not heat up Found igniter open Replaced with igniter from T/SOP TEST OK ; used 1 12400035 (IGNITER)
We serviced a
MFI2569VEB MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/03/2018
No water to dispenser or Icemaker. No water getting through filter head. Will need new head and tank assembly. Customer wants to get the part and call us to install.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Garrettsville, OH 44231
Robert A.
Job Details: 05/03/2018
Ran diagnostics, no codes, ran recal cycle, good, checked adj, good, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
WEE745H0FS1 Whirlpool
Model Range
Near Solon, OH 44139
Brian M
Job Details: 05/03/2018
Installed panel control Customer had electric fix from previous call currently the whole issue has swapped the top burners are now working and the control panel /UI board are not working.
We serviced a
WZF34X16DW01 Whirlpool
Model Freezer
Near Cleveland, OH 44135
Macaulay G.
Job Details: 05/03/2018
Installed new control, compressor started, evap has a good frost pattern; Job Cmpltd,
We serviced a
KDTM354DSS5 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44102
Corina B
Job Details: 05/03/2018
CC the spring fell off. Found the link was broken. Replaced the link from t/s. Optest ok. ; used 1 8194001 (LINK)
We serviced a
KDRP407HSS4 Kitchenaid
Model Range
Near Cleveland, OH 44102
Corina B
Job Details: 05/03/2018
eplaced the fuse. Heated oven to 350*. Optest ok.
We serviced a
KEBC208KSS0 KITCHENAID
Model WALL OVEN
Near Rocky River, OH 44116
Brian B
Job Details: 05/03/2018
Removed oven using oven dolly. Replaced upper blower motor. Reinstalled into cabinet. Tested oven. Op test ok.; Job Cmpltd
Near Shaker Heights, OH 44120
Jeff M
Job Details: 05/03/2018
WHIRPOOL REFRIGERATOR \The drain was frozen I steamed the unit and I installed a wire in the drain op tested good ; Job Cmpltd,
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Avon, OH 44011
Macaulay G.
Job Details: 05/03/2018
Replaced user interface on dryer and tested. Dryer is operating properly. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD5550XW0
Near Cleveland, OH 44108
Jeff M
Job Details: 05/03/2018
The unit was not turning on I found the door switch failed installed new part unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WP3406107 (SWITCH) from stock, , Job Cmpltd,
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/03/2018
Installed controls op test no good. Checked all switches from control. All check good. Display showing door open. Ran diagnostics. Showing fz door open. Tested switch while removed and from board. Checks good. Techline: Ron. Deli board failed. 7721905558. ; ordrng 1 WPW10769076 (USER IN)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Deerfield Township, OH 44411
Robert A.
Job Details: 05/03/2018
Found power correct, drum not turning, motor humming, spin drum, motor running, needs motor and blower wheel; ordrng 1 279787 (MOTOR) and 1 WPW10349492 (BLOWER WHEEL), schdld next appmnt for 5/8 TUE ! [**],
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Solon, OH 44139
Brian M
Job Details: 05/03/2018
Cc that unit won’t drain Ran auto and calibration test Could not duplicate issue OP TEST OK
Near Cleveland, OH 44111
Holly Butcher
Job Details: 05/03/2018
Whirlpool Washer Customer complaint lid won’t lock, ran diagnostics found f2e1 stuck key, f5e2 lid lock fault, cleared codes, ran manual lid lock test, unit did not lock, found broken piece on lid latch, replaced with lid latch ordered, op test good ; Job Cmpltd
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near North Royalton, OH 44133
Dan H
Job Details: 05/03/2018
Customer complaint that unit is vibrating, ran diagnostics no error codes found, started drain and spin cycle, unit spins vibration is normal amount, unit is level, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
SDG2606AWW WHIRLPOOL
Model DRYER
Near Fairview Park, OH 44126
Brian B
Job Details: 05/03/2018
Replaced listed parts. Ran test cycle. Op test ok.; Job Cmplt
We serviced a
MGRH865QDS MAYTAG
Model RANGE
Near Cleveland, OH 44132
Chad P.
Job Details: 05/03/2018
Found ignitor wire shorted to frame and took out relay on board. Replaced ignitor. Needs control replaced. ; ordrng 1 WP5702M028-60 (CONTROL), used 1 12400035 (IGNITER)
We serviced a
KDTM354ESS0 KITCHENIAD
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/03/2018
Installed gasket. Ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
KFIS29BBWH00 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44143
Dan H
Job Details: 05/03/2018
Customer complaint that freezer section door is not closing properly, found freezer section basket not seated properly into door frame, no damage, corrected, op test good ; Job Cmpltd
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Dan H
Job Details: 05/03/2018
Customer complaint that unit is making a loud noise, entered diagnostics, activated evaporator fan, compressor, condenser fan, air damper, ice box fan, ice maker, ice maker fill valves, and water dispenser fill valves, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 05/03/2018
Customer complaint that unit is not dispensing ice, unit dispensed ice, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MGDC300XW1 MAYTAG
Model DRYER
Near Avon, OH 44011
Dan H
Job Details: 05/03/2018
Customer complaint of loud noise, confirmed, found rollers worn out,unit needs new rollers, installed new rollers, op test good ; used 2 WPW10314173 (SUPPORT ROLLER)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 05/03/2018
Customer stated that unit does not dispense ice and not making ice quickly. Found large chunk of frost and ice blocking up ice chute. Removed blockage, dispensing ok now. No errors with ice maker and all tests passed.; Job Cmpltd
We serviced a
KDTE104EBL1 KITCHENAID
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/03/2018
Found top rack needed adjusted. Adjusted height on top rack so spray arm wouldn’t rub.; Job Cmpltd
We serviced a
WRS325SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 05/03/2018
Customers complaint is that refrigerator is not keeping food cold enough to keep it fresh and that ice cubes are cloudy. Ran a couple gallons of water through dispenser to help with cloudy cubes, customer hadn’t done this yet. Also, checked temps. Fresh food section was 40 and freezer was at 2 degrees. Adjusted temperature to higher setting. Advised to allow 24 hours to adjust.; Job Cmpltd
We serviced a
WRS322FDAM04 Whirlpool
Model Refrigerator
Near Chesterland, OH 44026
Brian M
Job Details: 05/03/2018
Cc that unit buzzes when first turns on Found compressor vibrating a little to much on bottom cardboard repositioned brackets to stop vibration noise OP TEST OK ;
We serviced a
FFHS2322MS2 Frigidaire
Model Refrigerator
Near Cleveland, OH 44114
Corey L.
Job Details: 05/03/2018
Customer complaint of freezer burn, customer is on vacation, tech here with maintenance, frz temp -5 ff temp 42, no frost build up in the unit, evap has good frost pattern, found a use and care guide pertaining to freezer burn describing freezer burn is caused by poor packaging and/or excess moisture inside packaging, unit is operating as designed
We serviced a
FFBD2406NW0A Frigidaire
Model Dishwasher
Near Garfield Heights, OH 44125
Corina B
Job Details: 05/03/2018
eplaced the overlay. Optest ok; Job Cmpltd
We serviced a
WRF989SDAE02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/03/2018
User interface is not responding to touches, paddle is not allowing dispensing, pantry cover is not lighting up. Office to order UI control, paddle assembly, and pantry cover.; ordrng 1 W10861423 (cntrl-elec) and 1 WPW10370592 (pad) and 1 WPW10732686 (cover)
We serviced a
WDT750SAHV0 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/03/2018
Found unit will not stop filling with water. Removed power from fill valve. Still filling with water. Needs fill valve replaced. Please schedule for last call of the day please. ; ordrng 1 W10316814 (valve-inlt)
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/03/2018
Wrong part for unit. Reordered. ; ordrng 1 W10911042 (INTERFACE),
We serviced a
KRFC300ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 05/03/2018
Found flood save valve on supply line tripped. Cust has high water pressure. Reset water line to relieve pressure. Water now working. Showed Cust how to do this
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44135
Brian B
Job Details: 05/03/2018
Ran entitlement. Customer complaints there were leaks underneath door,dishwasher was leaning forward,we level it,ran cycle,all good no more leaks,explain customer of bad installation . Also, installed counter brackets and elevated drain hose.; Job Cmpltd
We serviced a
WRF560SMYB02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Brian B
Job Details: 05/03/2018
, Found screw for left hand rail keeps coming loose. This causes track to hit screw and drawer does not close. Applied locktight to threads and tightened screw. Also, damper control making noise. Will need new damper. Office to order part.; ordrng 1 WPW10257451 (DAMPER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXVB01
Near Concord Township, OH 44077
Jeff M
Job Details: 05/03/2018
The evap fan is not spinning the fan needs to be replaced ; ordrng 1 WP2315539 (FAN), used 1 WP2315539 (MOTOR-EVAP) from stock, schdld next appmnt fo 5/7
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Mentor, OH 44060
Jeff M
Job Details: 05/03/2018
The unit is heating to a avg. of 110* by epa guide line unit op tested good. I gave the cust wp # so he can talk with them.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Ravenna, OH 44266
Robert A.
Job Details: 05/03/2018
Ran unit, good heat and airflow through unit, little air flow to outside, needs. Venting cleaned, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Streetsboro, OH 44241
Gail V.
Job Details: 05/03/2018
Ran unit, good heat and airflow through unit, venting clogged, op test ok Venting needs cleaned Please bill out; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Aurora, OH 44202
Robert A.
Job Details: 05/03/2018
Istalled bellow, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Euclid, OH 44119
Corey L.
Job Details: 05/03/2018
nstalled new control, lid lock won’t unlock it is damaged, installed new latch from truck stock, op test good ; used 1 W10838613 (LATCH
We serviced a
WRF555SDFZ02 Whirlpool
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 05/03/2018
C that the im is not making ice. Jumpered t to h, cycled and filled. Did find corrosion around H pin. Checked the door switches, good. Called SM and said to order a new im. ; ordrng 1 WPW10300024 (icemaker),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chardon, OH 44024
Robert A.
Job Details: 05/03/2018
Found i/m out of sink, not finding position, needs i/m; ordrng 1 W10898228 (ICE MAKER, ), schdld next appmnt for 5/7 MON !,
We serviced a
RTW4516FW2 Roper
Model Washer
Near Andover, OH 44003
Gabriel P
Job Details: 05/03/2018
Installed basket OP TEST OK
We serviced a
NTW4516FW1 Amana
Model Washer
Near Dorset, OH 44032
Brian M
Job Details: 05/03/2018
Cc that unit does not finish cycles and has loud grinding Ran diagnostics found error for mismatched switchAnd long fill no fill Did not complete auto diagnostics Needs control board replaced ; ordrng 1 W11124710 (CONTROL ),
We serviced a
ADB1400AGW0 Amana
Model Dishwasher
Near Willowick, OH 44095
Corina B
Job Details: 05/03/2018
Customer complaint of water still in dishwasher, unit full of water, went to remove drain line at inlet while pump was on and water immediately sprayed out, re-secured drain tube to fitting, unit still not able to drain, drain line not installed to underside of counter it is running along the floor, advised customer to install to underside of counter before waste fitting per installation instructions, and to check drain for backup
We serviced a
KRMF706ESS00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44124
Corina B
Job Details: 05/03/2018
Replaced the boards and the UI.
We serviced a
ADB1700ADS2 Amana
Model Dishwasher
Near Mayfield Heights, OH 44124
Corina B
Job Details: 05/03/2018
CC that the unit has a bad odor and makes a weird sound 10 minutes into a cycle. Raise the drain hose above the sink. Started unit ran for 10 min. Running as designed. Advised cust to run a dishwasher magic or white vinegar threw the unit. Optest ok. ;
We serviced a
WDT720PADW3 Whirlpool
Model Dishwasher
Near Highland Heights, OH 44143
Brian M
Job Details: 05/03/2018
Installed water valve OP TEST OK
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Eastlake, OH 44095
Corey L.
Job Details: 05/03/2018
Customer complaint unit left water and does nothing, unit was unplugged, plugged unit it, nothing, control is getting 120v, green led on control not lit, control failed, unit needs new control; ordrng 1 W11116592 (cntrl-elec),
We serviced a
FGHB2866PF2 Frigidaire
Model Refrigerator
Near Concord Township, OH 44077
Corina B
Job Details: 05/03/2018
eplaced the parts listed. Optest ok
We serviced a
WRF954CIHB00 Whirlpool
Model Refrigerator
Near Willoughby, OH 44094
Corina B
Job Details: 05/03/2018
CC that the water dispenser does not work but will work on fill and the fz light is not bright. Advised the cust the fz light is normal.Found a wire pinched on the dispenser. Re-directed the wires. Optest ok;
We serviced a
JVM316DF2CC GE
Model Microwave
Near Aurora, OH 44202
Corina B
Job Details: 05/03/2018
CC that the unit worked for a couple of times before the fuse blew. Will need new the door switches. Cust does not want to repair.
We serviced a
WHIRLPOOL B/IN REFRIGERATOR
Model WRF535SMBW
Near Willoughby, OH 44094
Jeff M
Job Details: 05/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KUDS35FXWH2 Kitchenaid
Model Dishwasher
Near Beachwood, OH 44122
Brian M
Job Details: 05/02/2018
Installed chopper OP TEST OK
We serviced a
MED7500YW2 Maytag
Model Dryer
Near Cleveland Heights, OH 44106
Corey L.
Job Details: 05/02/2018
Installed element assembly, op test good
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 05/02/2018
Found unit show op. Cleared. Cust states that unit keep displaying po. Found both sections not defrosting. Forced defrost in freezer section. Sensor passes test. Unit shower op again. Power supply to unit is not dropping and checks good. Unable to determine cause of op error code. Needs interface, power and main control replaced with ff fan assy. ; ordrng 1 W11036562 (INTERFACE) and 1 W11087438 (FAN ASSY) and 1 WPW10624574 (BOARD, POWER) and 1 WPW10675033 (BOARD, MAIN)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Garrettsville, OH 44231
Robert A.
Job Details: 05/02/2018
Ran diagnostics, no codes, ran recal cycle, good, tested valves, good, unit working as designed, op test ok; , Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Geneva Township, OH 44041
Jeff M
Job Details: 05/02/2018
, #7721898903 I called Whirlpool Tech line I told him the customers complaints fridge is a few degrees too warm customer is using a oven thermometer to gauge the temperature of the fridge Techline told me that is a terrible idea which I agreed with him. Turn the temperature is up one LED to a colder position unit tested good; Job Cmpltd,
We serviced a
MVWB850YW0 MAYTAG
Model WASHER
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/02/2018
Installed new bearings,motor, rotor, and reps sensor, op test good ; Job Cmpltd
We serviced a
WSR57R18DM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 05/02/2018
Customer complaint that unit is not cooling, unit was turned off when tech arrived, turned unit on, evaporator is running, condenser fan and compressor are running, no frost pattern forming on evaporator, found leak on high side, installed filter drier and repaired leak, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.8oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131, and 1 WPW10143759 (DRIER)
We serviced a
KTRV2OKGAL00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/02/2018
Found freezer evaporator frozen up. Defrosted drain and installed defrost heat probe #819043 from truck stock.; used 1 819043 (DEFROST HEAT PROBE) from stock, Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 05/02/2018
Instructed customer on how to properly wash. Explained that unit does not run and wash like older machines.; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/02/2018
Tested washer, not powering on. Outlet has 120 VAC power. Office to order control board.; ordrng 1 W11116594 (cntrl-elec)
We serviced a
MGDB835DW4 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/02/2018
Heat cycling temps on high at heat intake from 120 to 240. On low it’s cycling at 100 to 180. On very low it’s cycling at 95 to 165. please note that this is at the heat intake. Exhaust temps at 140-145. Temps check good. Advised to use a lower heat setting if desired. Also, advised to not touch the heat intake as it will burn you. Op test ok. ; Job Cmpld
We serviced a
WHIRLPOO REFRIGERATOR
Model WRF560SMYW04
Near North Madison, OH 44057
Jeff M
Job Details: 05/02/2018
Dampener control is making a loud noise and needs a new thermistor it’s not going through defrost cycle ; ordrng 1 W10316760 (thermistor) and 1 WPW10257451 (DAMPER ), schdld next appmnt for 5/7 MON 8-12
We serviced a
MAYTAG DRYER
Model LDG8426AAE
Near Willowick, OH 44095
Jeff M
Job Details: 05/02/2018
The switch is coming apart. EST only ; ordrng 1 W10169313 (door switch), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44108
Jeff M
Job Details: 05/02/2018
The units door switch is broken and rollers and pulley are almost disintegrated; ordrng 1 4392065 (dryer repair kit) and 1 WPW10237959 (DOOR SWITCH ), schdld next appmnt for 5/4 FRI 8-12,
We serviced a
KSGG700ESS0 Whirlpool
Model Range
Near Cleveland, OH 44102
Corey L.
Job Details: 05/02/2018
Installed cooling fan, op test good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/02/2018
I ordered the wrong parts. I pulled the part #s from KDTM404ESS2 instead of KDTM404ESS3. ; ordrng 1 W11084121 (OWI) and 1 W11087215 (CONTROL ), schdld next appmnt for 5/4 FRI 8-12,
We serviced a
GE WASHER
Model GTWS8350H1WS
Near Mentor, OH 44060
Jeff M
Job Details: 05/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
ET1FHTXMT03 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 05/02/2018
Cc that sometimes when machine tries to start, it will make a humming noise for 1 sec then go off and then after another sec back on and it will do this 4 times and then stay on. Plugged machine into wattmeter,when plugged right back in overload trips and shuts power off to compressor for about 2 minutes, then compressor starts normally. This function is normal. Could not duplicate on off issue.Op test ok. No charge to customer.; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAM3
Near Cleveland, OH 44119
Jeff M
Job Details: 05/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIR DISHWASHER
Model FGBD2431KB1
Near Madison, OH 44057
Jeff M
Job Details: 05/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Painesville, OH 44077
Arthur V
Job Details: 05/02/2018
Found noise cust is concerned about is when the drain pump is on and unit is empty of water. The pump is louder when it is not actually draining water. This is a normal noise advised customer noise is normal operating sound of the washer. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MAVT634AWW
Near Conneaut, OH 44030
Arthur V
Job Details: 05/02/2018
Found unit needs cam pulley kit (damaged ). See pics i will not know if brake is releasing until kit is installed Est=89.95 sc. 115.00 labor. 78.57 parts and shipping. Total est =302.66. Part needed is 1-12002213. Customer does not want repaired; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 05/02/2018
Upon arrival found part damaged in box (see pics) need to reorder ; ordrng 1 W10581874 (pump-water), schdld next appmnt for 5/7 MON 8 am,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Ravenna, OH 44266
Robert A.
Job Details: 05/02/2018
, Installed sump,and owi sensor, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS00
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/02/2018
Installed lower door glass and badge, op test okOfr 1606002401; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Kent, OH 44240
Robert A.
Job Details: 05/02/2018
Installed lid switch, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.13873K600
Near Aurora, OH 44202
Robert A.
Job Details: 05/02/2018
Installed link kit, op test ok; used 1 8194001 (LINK26.56) from stock, C, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDB855DC4
Near Aurora, OH 44202
Robert A.
Job Details: 05/02/2018
Installed top and ui, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW
Near Aurora, OH 44202
Robert A.
Job Details: 05/02/2018
Installed bellow, ran diagnostic cycle, op test ok;