Near Oberlin, OH 44074
David R
Job Details: 10/28/2019
WASHER MAYTAG MVWC565FW1 Cc of noise. Removed agitator. Found a lot of debris and coins underneath. Removed. Ran service test and calibration. Op test ok.
Near Garrettsville, OH 44231
Jason N
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Cc unit not coolingFound both compartments at room temperature. Compressor running, drawing .8 a. Checked frost pattern, weak frost, only coating first coil. Unit has a refrigerant leak, will need sealed system repair. Quoted customer, customer not repai
Near Cleveland, OH 44113
Corina B
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF520PADM0 "CC that the top rack is not getting clean. Checked the spray arm, clean. Checked the filter, dirty. Advised cust to clean the filter out every few months and to run the hot water in the sink before starting the dishwasher. Ran a calibration. Optest ok."
Near Munson Township, OH 44024
Jason N
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL KUDD01DPPA0 "Cc unit not working Customer stated daughter ran unit while “slimes beads” were in inside Confirmed melted beads caked inside top drawer unit, found beads had made it down into pump/motor, spray arm rotor, and caked on the inside and outside of filter pl
Near Willowick, OH 44095
Corey L.
Job Details: 10/28/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint washer won’t come off spin, unit unplugged, plugged in spin led flashing, customer stated she hand washes some things and puts them on drain and spin but takes them out in 10 minutes, customer is not canceling cycle, customer stated sh
Near Cleveland, OH 44103
Corina B
Job Details: 10/28/2019
WALL OVEN WHIRLPOOL JGW8130DDW "CC that the fan does not turn off, it won’t heat after awhile."
Near Madison Township, OH 44057
Joe O
Job Details: 10/25/2019
DRYER FRIGIDAIRE FAQE7011KW0 Installed limiter. Ran test cycle. Op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Parkman Township, OH 44062
Brian M
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWB865GW0 Installed UI and control Ran auto test and calibration OP TEST OK
Near Willowick, OH 44095
Jason N
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW7500GW0 "Cc unit went off balance washing large blanketCustomer stated it went off balance while washing a large heavy weight blanket and it was starting and stopping. Has been using unit since without as issue. Checked tub suspension, ran auto test and calibrati
Near Painesville Township, OH 44077
Joe O
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWC400XW3 Installed gear case. Ran auto test. Unit would not spin or agitate. Spoke with BJ. Ohmed out motor and shifter. Needs lower harness and control. ; ordrng 1 W10480274 (cntrl-elec) and 1 WPW10268821 (harns-wire)
Near South Euclid, OH 44121
Dan H
Job Details: 10/25/2019
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Customer complaint that unit does nothing,confirmed , found outlet has an open neutral, plugged unit into good outlet, unit powered up, unit heated, unit is operating as designed, advised customer that they need an electrician to correct power supply"
Near Chardon, OH 44024
Brian M
Job Details: 10/25/2019
DRYER SAMSUNG DV45H6300EG/A3 Cc unit would not spin sometimes and had to spin the drum to get it to workRan test with empty load no issue . Ran test cycle with load At this time i can not duplicate a non. Spinning issue Advised customer if they continue to have this issue it may be c
Near Mentor, OH 44060
Joe O
Job Details: 10/25/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Cc: noise then shuts offCannot duplicate the issue. Customer has about 10 videos of the issue. I have seen a similar issue of what I seen in the videos and the noise had came from the control. Could not tell where the noise is coming from. Spoke to BJ he
Near Cleveland, OH 44105
Dan H
Job Details: 10/25/2019
WASHER MAYTAG MVWC465HW2 "Customer complaint that unit is leaking water, ran manual test cycle, opened both valves let tub fill up completely, drained out, no leaks found, found hot water fill hose dripping, advised customer that they need to repacked fill hoses, unit is operat
Near Cleveland, OH 44121
Dan H
Job Details: 10/25/2019
WASHER MAYTAG MVWB765FW3 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long fill), f3e2(inlet water temperature fault), f0e4(spin limited by water pressure ), f0e3(overloaded) error codes, unit spins, barely any water entering unit, good water pressur
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/25/2019
RANGE GE JSP42DN2BB Cc unit not functioning properly Ran test bake found unit to heat up and then shut off Needs control board Found burner switches not functioning all the time Front left would not shut off left rear only works on low . Right rear only works on high and fro
Near North Royalton, OH 44133
Gabriel P
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRFF302EBS01 Replace parts opt test ok
Near Willoughby, OH 44094
Joe O
Job Details: 10/25/2019
WASHER MAYTAG MVWB980BW0 Cc: intermittently dripping water into basketCustomer states it was a constant drip and has only happened a couple times. Needs water valve.Customer does not want to repair today.
Near Cleveland, OH 44113
Corina B
Job Details: 10/25/2019
DISHWASHER MAYTAG MDB7749SBM1 Replaced the ui. Checked each cycle and options. Started the unit. Optest ok.
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/25/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Found error code f5e1 door switch stuck open,when close door will not start cycle bend the strike down and close door and it start cycle is working now ask customer to put some dishes on and start cycle waiting 20 minutes when start it started flashing a
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Cc unit not dispensing iceFound ice container frozen on bottom, ice bin not sitting correctly. Cleared ice from ice container, ice container binding on auger shaft. Only working sometimes. Ordering ice container and auger drive shaft.; ordrng 1 WP2188917
Near Cleveland, OH 44144
Corey L.
Job Details: 10/25/2019
RANGE WHIRLPOOL WFG525S0HV1 "Customer complaint trim is peeling off, confirmed replaced glass and trim sent, op test good"
Near Cleveland, OH 44111
Corey L.
Job Details: 10/25/2019
WASHER MAYTAG MVWB850YW0 "Installed parts listed, op test good"
Near Solon, OH 44139
Dan H
Job Details: 10/25/2019
DRYER MAYTAG MGD6630HW0 "Customer complaint that unit will not turn on, power or control, control led is out, unit needs new control; ordrng 1 W11350218 (CONTROL )"
Near Lakewood, OH 44107
Corey L.
Job Details: 10/25/2019
WASHER GE WPRB8050D1WW "Customer complaint washer keeps filling and overflows, found pressure hose clogged, quoted to clear plus price of the part if unable to clear, ok, cleared obstruction at end of pressure hose by tub, op test good"
Near Parma Heights, OH 44130
Dan H
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW8100BW0 "Installed new lock and hinges, op test good"
Near Wickliffe, OH 44092
Joe O
Job Details: 10/25/2019
DISHWASHER KITCHENAID KDFE104DSS0 Installed sump assembly. Ran test cycle. Op test ok
Near Warrensville Heights, OH 44128
Dan H
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL MFI2569VEB "Customer complaint that freezer section temperature never went back to 0 after power outage, freezer section temperature at 31 degrees , fresh food section temperature at 45 degrees, evaporator fan is running, compressor and condenser fan are running, g
Near Moreland Hills, OH 44022
Dan H
Job Details: 10/25/2019
DRYER ELE WHIRLPOOL WED8300SW0 "Customer complaint of noise, confirmed, idler pulley was falling off of shaft, unit needs new idler pulley, installed new dryer repair kit, op test good,; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 10/25/2019
DRYER WHIRLPOOL LG5721XSW0 Installed dryer repair kit. Op test okCust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazar
Near Cleveland, OH 44128
Dan H
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL GD25DIXHS00 "Installed new ice maker , op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Found error code f8e2 drain motor electrical problem and f1e2 control software issue when running diagnostic it will not drain cause both error are equal to same issue customer having ordering control and drain pump there is and issue with both parts foll
Near Cleveland, OH 44108
Jason N
Job Details: 10/25/2019
WASHER MAYTAG MVWC425BW1 "Cc unit making noise in spin cycle.Ran auto test and calibration. All functions normal. Checked tub suspension, springs weak, unit needs suspension. ; ordrng 1 W10780044 (suspension)"
Near Willoughby Hills, OH 44094
Joe O
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Cc: not making ice not dispensing water.Found water line kinked. Fixed water line. Op test ok
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW4850HW1 "Customer complaint that unit will not advance to rinse and spin customer has to do that manually, ran diagnostics found f8e1(long/no fill) error code, barely any water entering unit, found supply valves mostly closed, opened, good flow through washers v
Near Cleveland, OH 44111
Corey L.
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Customer complaint water not filling much, started Mirna, cycle unit filled wash motor not running, found sump asm failed, unit need sump asm; ordrng 1 W11087376 (pump&motor)"
Near Conneaut, OH 44030
Joe O
Job Details: 10/25/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Installed harness and control. Op test ok
Near Cleveland, OH 44106
Jason N
Job Details: 10/25/2019
REFRIGERATOR MAYTAG MFI2568AES "Cc unit freezing things in ff sectionChecked temps in ff and freezer, sections on ff reading 33-37. Freezer temp reading 3 degrees. Customer stated he had a carton of milk freezer on the lower shelf. Tested damper operation menu 121, damper operation goo
Near North Royalton, OH 44133
David R
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRFF302EBS01 See other technicians PVR
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 "Found same issue as last time as I’m reading the notes whirlpool tech line said cause is 16 years old It start to wear out the insulation around the suction line and some how letting warm air in call bj send him some picture he ask if I can call tech lin
Near Strongsville, OH 44136
David R
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replace parts steamed out ice, op test OK"
Near Bay Village, OH 44140
Corina B
Job Details: 10/25/2019
MICROWAVE WHIRLPOOL WMH32519HV Replaced user interface and control panel. Heated a cup of water. Optest ok.
Near Olmsted Falls, OH 44138
David R
Job Details: 10/25/2019
DRYER ROPER RED4516FW0 "Customer complaint of long dry times.Inspected back of the dryer to make sure nothing was blocking it, clear. Went outside while the unit was running and fell no airflow coming outside. Took off vent to dryer And had the customer feel the airflow as well
Near Bainbridge Township, OH 44023
Brian M
Job Details: 10/25/2019
COOK TOP JENN-AIR JGD3536WS01 Cc of unit keeps sparking Replaced wire harness Tested all burners OP TEST OK
Near Cleveland, OH 44104
Jason N
Job Details: 10/25/2019
WASHER MAYTAG MVWX655DW1 "Installed gearcase, motor and components. Did not install control, customer said he never received, everything was in one box. There was no control in the box. Ran auto test and calibration. Op test good."
Near Brook Park, OH 44142
David R
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc unit didn’t work, said it’s been working past couple days after he unplugged it and plugged back in. Arrived today, unit functioning correctly. No error codes, ran service mode, good. Ran calibration, good. Looked underneath, good. Op test ok."
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found bottom frame damage is open like and inch apart it was deliver like that landlord said this unit is only two weeks old he said it probably had some to do with delivery but he wasn’t present to see it .took 3 pictures of damage calling whirlpool spok
Near Brooklyn, OH 44144
Corey L.
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW4816FW "Customer complaint washer leaking, ran diagnostics found f8e0 long fill no fill, cleared no evidence of leaking on unit, ran hot/cold water valves, no leaking drained water, no leaking observed"
Near Avon, OH 44011
Corina B
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW7000DW3 "The cabinet was dented. Took pictures of the dent. Advised cust to open the box when it comes. ; ordrng 1 W10676680 (cabinet), used 1 1OVRSZ (Oversize Shipping) from stock"
Near Reminderville, OH 44202
Brian M
Job Details: 10/25/2019
DRYER MAYTAG MEDB766FW0 Customer showed pop took pic Customer did not receive parts Found unit to be functioning properly but venting was poorly done by installers Advised on getting a different vent hooked up current one is all chopped up and crushed OP TEST OK
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Customer complaint that unit is not cleaning and making noise, placed glasses upright in rack, started normal wash cycle, glasses filled, incoming water temperature at 92 degrees, advised customer to run hot water in sink before starting, advised custo
Near Streetsboro, OH 44241
Brian M
Job Details: 10/25/2019
DRYER MAYTAG MEDB765FW0 Complaint of l2 error Replaced control board first Ran test cycle OP TEST OK
Near Parma Heights, OH 44130
David R
Job Details: 10/25/2019
WASHER MAYTAG MVWC565FW1 "Cc unit not working. Unit full with water, drained all out. Main control error and Long Drain error. Drain pump not working. Used t/s pump. Tested. Ran calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"
Near Brecksville, OH 44141
Corey L.
Job Details: 10/25/2019
DRYER WHIRLPOOL GGQ9800PW3 "Installed door switch, op test good"
Near Brimfield, OH 44240
Brian M
Job Details: 10/25/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LB "Cc of no cool Found evap frosted over Ran a force defrost, found heater wire not seated in connector all the way and was arcing in the connector, pushed connection together and heater turned on Steamed the rest of frost out Unit started to cool and fan i
Near Elyria, OH 44035
David R
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW8500DC5 Top cabinet is smashed up. Front cabinet has small dent and scratch. Recorded pics. Will have to swap everything over. Ordering top cabinet part. ; ordrng 1 W10817363 (top)
Near Brook Park, OH 44142
David R
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW5600XW3 "Cc won’t turn on. Unit was displaying the time left in cycle when i arrived. No error codes. Went through service test, all components working, unit spinned and agitated and drained all water out. Went into manual mode to test components, water, spin, ag
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 10/25/2019
WASHER MAYTAG MVWC400XW3 Found friction on the basket was not spinning transmission was lock I try to spin it to unlock it wants I got it free I hear the transmission loud need a transmission ordering
Near North Ridgeville, OH 44039
David R
Job Details: 10/25/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Replaced part, tested. Ran service mode, heater came on. Op test ok"
Near Ravenna, OH 44266
Brian M
Job Details: 10/25/2019
FREEZER UPRIGHT FRIGIDAIRE LFFH17F3QWC "Recovered refrigerant Installed filter dryer and evap, Ran 28 inch vac for 20 min Recharged with 4.2oz of r134a Frost pattern returned Cooling as design OP TEST OK Advised it may take up to 48 hours to cool"
Near Maple Heights, OH 44137
Corey L.
Job Details: 10/25/2019
WASHER MAYTAG MVWB835DW0 "Customer complaint washer doesn’t agitate every time and sometimes won’t work after rinse, found f0e3 overload, cleared, could hear wash plate skipping during calibration but not spin or agitation tests, found wash plate bolt backing out, used locktite t
Near LaGrange, OH 44050
David R
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc not cooling. Found evap cover covered with ice. Went into service test, defrost sensor open. Steamed out ice to check resistance, found sensor unplugged. Tested sensor, good. Plugged back in, display read pass test. Op test ok"
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/25/2019
WASHER MAYTAG MVWP575GW0 "Cc unit top lid separatingFound front panel clip came off, left side front panel hanging slightly. Reattached clip, tightened all screws on crossmember and front panel. Op test good."
Near Lorain, OH 44052
Gabriel P
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 Replace pump opt test ok
Near Avon, OH 44011
Corina B
Job Details: 10/25/2019
RANGE WHIRLPOOL WFG770H0FZ0 Replaced the control panel. Brought cooktop back for return. Optest ok.
Near Euclid, OH 44119
Jason N
Job Details: 10/25/2019
DISHWASHER MAYTAG MDB8959SFZ0 "Cc unit not powering on/startingCustomer does not have a pop, said she bought an extend warranty, through Maytag, asked her if she could call them or forward that info to the office.Customer stated it only worked once then nothingChecked power in to cont
Near Dorset, OH 44032
Jason N
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Installed freezer door slides. Raised freezer door 1/4”. Gasket making good contact all the way around. Freezer is packed full of product. Possible interference with door sealing. Op test good.
Near Dorset, OH 44032
Jason N
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed control board. Op test good. Advised customer to allow 24-36 hrs for unit to return to desired temps.
Near Strongsville, OH 44149
Corina B
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 CC that the unit is leaking on the left side. Cycled the ice maker and the dispenser for water. No leaks. Called BJ and said it could be the waterline inside the ff section leaking in the cabinet. Will need a new waterline and valve.; ordrng 1 WP67002743
Near Lorain, OH 44052
David R
Job Details: 10/25/2019
WASHER MAYTAG MVWB765FW3 "Cc water not getting into unit. Found no error codes, service test is good. Customer just wasn’t familiar with unit and showed customer how to use unit and different features. Customer also had drain hose directly on to ground. Advised customer that in o
Near Euclid, OH 44123
Corey L.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Customer complaint handle is very loose, confirmed, whirlpool sent a torx tool for customer to tighten but it uses an Allen head so they were unable, tightened handle, op test good"
Near Amherst, OH 44001
Gabriel P
Job Details: 10/25/2019
WASHER MAYTAG MVWB855DC3 "Replace both control board and took core with me for return,opt test ok ran calibration and auto test"
Near Broadview Heights, OH 44147
Corina B
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Replaced the ff door. Optest ok.
Near Euclid, OH 44123
Corina B
Job Details: 10/25/2019
DRYER MAYTAG MEDC465HW0 "CC that the unit is not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked terminal block l1 to n 129 volts, l2 to n 0 volts. L1 to l2 0 volts. Will need an electrician. Optest ok."
Near Lorain, OH 44055
Gabriel P
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW7000DW0 Found error code f0e5 off balance load and f0e3 over load and f9e2 water ring detected pump drive system problem and f2e1 stuck key delete error codes ran calibration and auto test pass but not draining all water out completely will need a drain pump but
Near Avon, OH 44011
Gabriel P
Job Details: 10/24/2019
HOOD WHIRLPOOL GXW7336DXS2 Found one dot of rust on top front hood to picture I won’t think they would cover that cause is cosmetic send picture to whirlpool have them the side told customer he will receive a call from office ; schdld next appmnt for 11/1 FRI !
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/24/2019
DRYER MAYTAG MEDB850WQ0 "Replace dryer kit,opt test ok"
Near Madison Township, OH 44057
Jeff M
Job Details: 10/24/2019
DISHWASHER KITCHENAID KUDK02CRBS0 Installed new part unit op tested good
Near Westlake, OH 44145
Gabriel P
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW5800BW0 Found error code f0e0 no fault codes but is not agitating spin basket freely no noise on transmission but when took cover off from transmission found oil coming from transmission ordering ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and
Near Painesville, OH 44077
Jason N
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc unit ice maker making loud noiseCustomer stated ice maker making loud cracking noise when harvesting, he can hear it through his whole house. Ran manual harvest on ice maker multiple times and water fill test, both functions normal, no abnormal sounds
Near Middlefield, OH 44062
Brian M
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Cc dishes not getting clean Found sump not running Installed sump Ran test cycle OP TEST OK
Near Leroy Township, OH 44077
Dan H
Job Details: 10/24/2019
REFRIGERATOR MAYTAG MFI2266AEW "Customer complaint that freezer section temperature will jump up to 36 degrees and then back to 6 degrees an hour later, also unit is making clicking sound, and they get ice buildup on kitchen floor, unit needs new control, customer does not want repair
Near Novelty, OH 44072
Brian M
Job Details: 10/24/2019
DISHWASHER JENN-AIR JDB1095AWW Cc unit not starting Found UI function working partly Start button and normal wash button not working Needs UI UI is no longer available
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/24/2019
OTR MICROWAVE MAYTAG MMV1174FZ0 "Cc unit not heatingRan heat test with kilawatt meter, unit drawing 5.7a. Confirmed no heat. Checked diode and cap, both checked good. Unit needs magnetron, part covered under warranty. ; ordrng 1 WPW10693025 (magnetron)"
Near LaGrange, OH 44050
David R
Job Details: 10/24/2019
DRYER WHIRLPOOL WGD8500DC4 Replaced parts. Tested. Heated and cycled. Op Ted ok
Near Painesville, OH 44077
Dan H
Job Details: 10/24/2019
WASHER ROPER RTW4516FW2 "Customer complaint that unit is making a grinding noise, unit unplugged, plugged unit in, drain pump started, customer said that’s the noise,canceled cycle, ran diagnostics found f0e2(over suds condition detected) error code, all other components worki
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Cc of freezing in back of fridge Ran diagnostics thermistors are working Ohmed fridge thermistor from board OP TEST OK Moved location of thermistor to a flat spot on suction line Steamed out evap Advised to watch
Near Wickliffe, OH 44092
Jeff M
Job Details: 10/24/2019
WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good
Near Willowick, OH 44095
Jeff M
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRFF300ESS00 I found the unit leaking upon my diagnostics I found the drain grommet clogged unit test good
Near Berea, OH 44017
David R
Job Details: 10/24/2019
WASHER MAYTAG MVWX655DW0 "Cc wasn’t working correctly. Basket speed fault F7E1. Found washplate completely stripped. Can tell if gearcase splines are bad or not. All other components test good. Ordering washplate, gearcase, hub; ordrng 1 W10006481 (gearcase) and 1 W10396887 (hub)
Near Bainbridge, OH 44023
Brian M
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Cc of water on top of ff section Found droplets of water near vent holes Found left side of of door gasket no sealing and allowing warm air to seep in Fixed door gasket Advised to watch OP TEST OK
Near Kirtland, OH 44094
Dan H
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint that unit is not making ice, ice box fan is working, thermistor is good, ice maker harvested, ice maker filled, reset control, advised customer to monitor, if problem continues, unit will need new ice maker"
Near MIDDLEBRG HTS, OH 44130
David R
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW5000DW1 Cc unit not stating. Long drain error. Found drain pump not working. Replaced from t/s. Tested in service mode. Op test ok; used 1 W10876600 (PUMP-WATER) from stock
Near Russell Center, OH 44072
Dan H
Job Details: 10/24/2019
REFRIGERATOR GE ZIS48NSE "Customer complaint that fresh food section is not cooling, fresh food section temperature at 40 degrees on coldest setting, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermostat ,
Near Russell Center, OH 44072
Dan H
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Customer complaint of frost build up in freezer section, gaskets are all sealing, no air leaks in cabinet, unit is operating as designed"
Near Streetsboro, OH 44241
Brian M
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW8500DW2 Cc of error Found error stored of f6e3 and f6e2Replaced UI and control Ran auto test and calibration OP TEST OK
Near Strongsville, OH 44136
David R
Job Details: 10/24/2019
DRYER MAYTAG MEDC465HW0 "Cc long drying times. Checked fuses and thermostat and heater, all check good. Low Med High all work good. Put towels in on high, let cycle a couple Times showed customer. Unit is working properly. Op test test"
Near Monroe Township, OH 44030
Joe O
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Customers pop did not show model number. Spoke to JS she stated to have him call kitchenaid to get a concession or Lowe’s to get a new receipt. Customer is going to get everything situated and call to reschedule; saved tckt
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 10/24/2019
WASHER MAYTAG MVWB835DW4 CC that the clothes are not spinning out. Found the gear case is not spinning freely.replaced the gear case from t/s. Ran a calibration. Started a spin cycle. Optest ok; used 1 W10811956 (CABRIO GEARCASE) from stock
Near Bedford, OH 44146
Corey L.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint fridge not cooling after unplugged it will cool until compressor shuts off then doesn’t turn back on, took some research but we got the pop, unit is plugged into a non grounded extension cord and sharing with gas range, compressor nor