Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 10/24/2019
DRYER MAYTAG MEDC465HW0 CC that the unit will not heat. The terminal block were no missing the screws. Used terminal block from t/s. Unit is cycling properly. Optest ok. ; used 1 279320 (BLOCK-TERM) from stock
Near Conneaut, OH 44030
Joe O
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW8500DC3 "Cc: LF error codeCustomer states unit will only work on normal cycle. Found error code f2e1(stuck key) no other stored codes. Ran auto test and calibration. Started a bulky/sheets load. Units filled, and washed. Unit functioning as designed. Op test ok"
Near Kingsville, OH 44048
Joe O
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Installed control. Unit is cooling. Advised customer to allow 24 hrs to cool. Op test ok
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/24/2019
RANGE KITCHENAID KODE300ESS00 Installed moisture gasket. Op test good.
Near Cleveland, OH 44118
Jason N
Job Details: 10/24/2019
RANGE WHIRLPOOL WOD77EC7HS01 "Cc unit not working Customer stated oven not working since last visitFound unit demo mode turned on. Turned off. Ran bake test, op test good."
Near Cleveland, OH 44102
Jeff M
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 The unit has f2e2 code user interface communications issue needs a user interface and main control the control board was never delivered to the customers home the user interface is needed though; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)
Near Cleveland, OH 44113
Jason N
Job Details: 10/24/2019
DISHWASHER GE ZDT915SPJ0SS "Could not install drain pump, as the part packed in box was not a drain pump, but a dishwasher timer unit. Part number correct on box but wrong part. Need to reorder drain pump.; ordrng 1 WD26X22810 (variable drain pump)"
Near Garfield Heights, OH 44105
Jeff M
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW4855HW1 The units constantly draining I cannot access diagnostics needs a new control; ordrng 1 W11256099 (cntrl-elec)
Near Shaker Heights, OH 44122
Jeff M
Job Details: 10/24/2019
WASHER MAYTAG A712 The unit isn’t leaking the leak is coming from a capped pipe out of the wall
Near North Royalton, OH 44133
David R
Job Details: 10/24/2019
WASHER MAYTAG MVWB765FW1 "Cc Of noise. Took off agitator, and took out the Basket. Did not find anything loose or Missing. Ran test cycle while customer watched. Did not hear any rattling or anything that’s not normal. Op test ok"
Near Streetsboro, OH 44241
Brian M
Job Details: 10/24/2019
WASHER MAYTAG MVWB765FW3 Complaint of error Found stored error for long fill Ran manual test no water hookup in storeMechanically unit it functioning but can not verify if there is a water issue
Near North Madison, OH 44057
Joe O
Job Details: 10/24/2019
RANGE GE JB650DF1WW Installed control and oven sensor. Ran test bake to 350 degrees. Op test ok
Near North Royalton, OH 44133
David R
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found gap on left side Fz gasket. Steamed and also added Vaseline around gasket. Op test ok.
Near Mentor, OH 44060
Jason N
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW8200YW0 "Cc unit dripping water inside unit after cycle and wet underneath top.Ran auto test, watched water fill through all cups and manifold. No extra water dispensing from any. Ran manual water valve test, water valve activation normal, turning on and off norm
Near Rootstown, OH 44272
Brian M
Job Details: 10/24/2019
WASHER MAYTAG MVWB765FW0 Cc of unit flashing error Unit will not stop resetting its self and only was flashing f5 Needs control board EST only
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/24/2019
WASHER WHIRLPOOL WET4024HW The unit is only getting 120 and maintaining 60 V while running customer needs an electrician
Near Cleveland, OH 44107
Corina B
Job Details: 10/24/2019
RANGE WHIRLPOOL GW397LXUQ07 Replaced the ui. Checked every number. Heated oven to 350*. Optest ok ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Bedford, OH 44146
Corey L.
Job Details: 10/24/2019
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer takes too long to dry clothes, started timed dry cycle, unit heats, vent is good to wall, customer stated the maintenance just cleaned it, advised customer the dryer is heating but the longer it takes for the moisture to escape t
Near Lakewood, OH 44107
Corina B
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 CC that the unit is not cooling. Ff 58* Fz 8*. Found the evap fan is not running. Checked 9-2 9-3 12.7 dc volts. Will need a new evap fan. Office to order part ; ordrng 1 W11224591 (motor-evap)
Near Bay Village, OH 44140
Corina B
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW8040DW4 Replaced the water valve. Started a manual water test. Ran a calibration and a rinse and spin. Optest ok.
Near Garfield Heights, OH 44125
Corey L.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint freezer door was sticking and ice formed freezing drawer shut and when trying to open the door popped off, confirmed ice/frost build up in frz, door is taped shut, found liner has been cracked and anchor pulled from door, found slides
Near Beachwood, OH 44122
Corey L.
Job Details: 10/24/2019
WASHER WHIRLPOOL GHW9400PT4 "Customer complaint washer leaking, confirmed, found dispenser leaking dripping to base and leaking out of right side, dispenser 280198 no longer available, unable to repair"
Near Cleveland, OH 44106
Corey L.
Job Details: 10/24/2019
REFRIGERATOR JENN-AIR JFC2290VEP0 "Customer complaint fridge is not cooling, fridge is empty at room temp with the cooling off selected, turned cooling on, fans are running compressor is not, start dev clicking, bench test to compressor passed, start dev failed, quoted to replace with ts
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/24/2019
OTR MICROWAVE WHIRLPOOL WMH31017AW0 Found burn cord also bad magnetron customer does not want me to go any further with diagnostic she was going to buy a new microwave she just wanted to make sure it was the microwave not the out let charge service call only
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/24/2019
WASHER WHIRLPOOL WFW87HEDW1 "Found error code f8e1 no water entering basket also customer said is not drain right cause there is water staying inside boot explain her that the boot holes might be clogg correct issue anyway ran diagnostic auto test no cold water came out also try to
Near Auburn Township, OH 44023
Dan H
Job Details: 10/24/2019
RANGE GE JGBP35WEA3WW "Installed new igniter, op test good"
Near Cleveland, OH 44144
Corina B
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "CC that there is water leaking and the doors are rubbing. Found the rat door hinge is bent and the covers screw is stripped. Put water in the drain pan, no water leaking. No water to the unit. ; ordrng 1 WP8281196 (screw) and 1 WPW10248409 (door hinge)
Near Brimfield Township, OH 44240
Brian M
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ "Complaint no cool Found little frost on cap tube on Evap Tapped low side after finding 1.2amp on compressor Unit has a restriction Recovered refrigerant After removing drier tried blowing air through it no air flow restriction seems to be in filter Insta
Near Geneva, OH 44041
Joe O
Job Details: 10/24/2019
DRYER WHIRLPOOL WED4800XQ4 Cc: no heatFound unit receiving 120 l1 to neutral and l2 to neutral. But cannot find 240v. Tripped the breaker. Breaker did not want to stay in the on position. Found 240v. Unit started to heat. Advised customer to get an electrician to change the breaker
Near Parma Heights, OH 44130
Corina B
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Parts were not here. Tightened the freezer handle. Optest ok.
Near Mentor, OH 44060
Jason N
Job Details: 10/24/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc unit codes sudsRan diagnostics, found codes f0e2 for over suds. Checked pressure line, blew through, checks clear. Ran auto cycle, unit drain very slow. Pulled drain pump basket, found large fuzz all and lint. Removed and retested, op test good."
Near Fairport Harbor, OH 44077
Jason N
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL ED5NHGXMQ00 "Cc unit not making iceFound ice maker leaking into ice container, ice fill funnel blocked with ice, ice cube had flipped into funnel. Cleared ice from container and ice maker, found ice maker mold deteriorating, plastic coating coming off, suggested cus
Near Cleveland, OH 44124
Jeff M
Job Details: 10/24/2019
DISHWASHER WHIRLPOOL WDT710PAYM5 Installed new part unit op tested good
Near Broadview Heights, OH 44147
Corina B
Job Details: 10/24/2019
RANGE KITCHENAID KODE500ESS02 Replaced the inner glass and frame. Optest ok.
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good
Near Broadview Heights, OH 44147
Corina B
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Replaced ice maker, water valve, and filter cover. Set temperatures back to recommended settings. Optest ok. Placed water mat under unit."
Near Chardon, OH 44024
Dan H
Job Details: 10/24/2019
FREEZER WHIRLPOOL EV188NYWS00 "Customer complaint that freezer is not cooling, temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator ; ordrng 1 WP4-81546 (evaporator) and 1 WPW10143759 (dryer)"
Near Chardon, OH 44024
Dan H
Job Details: 10/24/2019
DRYER GE DHDVH52GF1WW "Customer complaint that unit only runs for 2 minutes then shuts off, started timed dry cycle, unit ran longer than 2 minutes, put wet towels in and started sensor dry cycle, unit heated longer than 2 minutes, unit is operating as designed, customer has
Near Cleveland, OH 44108
Corey L.
Job Details: 10/24/2019
ICEMAKER KITCHENAID KUID508ESS1 "installed new compressor, held 29” vac for 15 minutes adding 5.75 oz of r134a at 3.5 oz the factory connection at aluminum condenser to copper blew the load unit needs new condenser, writing up parts for billing to collect from customer as before WP23136
Near Ashtabula, OH 44004
Joe O
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM Installed lights. Op test ok
Near Ashtabula Township, OH 44004
Joe O
Job Details: 10/24/2019
WASHER WHIRLPOOL WTW5000DW2 Installed control. Lid still not locking. Installed lid lock. Ran auto test and Calibration. ran drain and spin. Op test ok; used 1 W11307244 (DOOR LOCK) from stock
Near North Madison, OH 44057
Dan H
Job Details: 10/24/2019
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 "Customer complaint that unit is not cooling and making noise, evaporator is frozen solid still, tech forgot to clear evaporator on last visit, cleared evaporator , op test good"
Near Strongsville, OH 44149
David R
Job Details: 10/24/2019
FREEZER WHIRLPOOL WRF555SDHV02 "Cc of temp. All thermometers check good. Raised temp in FF and Fz. Checked fans. Good, op test ok"
Near Oberlin, OH 44074
David R
Job Details: 10/24/2019
DRYER MAYTAG MEDC215EW0 "Found bad thermal fuse. Try to replace with one on truck stop. Was bad, ordering out thermal fuse.; ordrng 1 WP3392519 (thermal fuse 15.40), used 1 WP3392519 (THERMAL FUSE) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 10/24/2019
DRYER WHIRLPOOL WED5000DW2 "Found seal on basket came off use adhesive glue to put it back on if it comes back out will need a drum ,other then that is working"
Near Concord Township, OH 44077
Corey L.
Job Details: 10/23/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed drain hose, op test good"
Near Brecksville, OH 44141
Corey L.
Job Details: 10/23/2019
DRYER WHIRLPOOL GGQ9800PW3 "Customer complaint dryer not working, confirmed, found door switch failed, unit needs new 3 wire dr switch ; ordrng 1 WP8066120 (belt switch lever), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Jefferson, OH 44047
Joe O
Job Details: 10/23/2019
REFRIGERATOR AMANA ARS2664BC Cc: not dispensing waterFound water coming in to the connection at the bottom of the door but not coming out dispenser. Spoke to BJ. He stated because it’s a recurring issue he believes it needs a new door. advised the customer they can leave the door ope
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/23/2019
WASHER MAYTAG LAT9704AAE "Installed hose, filled ex lrg cycle and drained, no leaks, op test good, placed water mit mat"
Near Cleveland, OH 44139
Dan H
Job Details: 10/23/2019
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not spinning, ran diagnostics no error codes found, found wash plate stripped, found gear oil all over under unit, unit needs new gear case and wash plate, customer does not want repair ; ordrng 1 W10902814 (washplate)
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/23/2019
REFRIGERATOR N/A KSSS42QMW01 "Installed inverter board. Inverter diagnostic blinking 4 flashes, compressor failure. Unit will need compressor.; ordrng 1 876765 (mtg kit) and 1 W10841139 (compressor) and 1 WPW10143759 (dryer)"
Near Concord Township, OH 44077
Jeff M
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 The squeak is coming from the wheels that the fridge sits on. I sprayed them with WD-40 on the wheels did not work recommended the customer to shim the fridge off the ground this model does not have any kind of locks to hold it in place
Near Mentor, OH 44060
Jason N
Job Details: 10/23/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 "Cc unit making noiseCustomer stated unit making rattling noise then stops, he showed a video. Customer has unit venting through ceiling. Checked venting and damper operation. Damper operation normal, vent clean. Ran multiple heat op tests and fan operati
Near Middlefield, OH 44062
Brian M
Job Details: 10/23/2019
DRYER MAYTAG MGDB835DW4 Installed control op test no good Was getting proper voltage to all fuses Called BJ for assistance had me run Down the wire Found the thermal cutoff on the backside of the burner to be open Replaced using truck stock OP TEST OK ; used 1 279769 (THERMAL CU
Near Hiram, OH 44234
Brian M
Job Details: 10/23/2019
WASHER MAYTAG MHW5630HC0 Cc of vibration and unit walking Ran drain and spin with put a load found unit to shake a little adjusted feet and tightened bracket that holds front of washer to peddle stool Ran spin speed test with load in OP TEST OK
Near Avon, OH 44011
Gabriel P
Job Details: 10/23/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replace parts with Corina,opt test okay"
Near Westlake, OH 44145
Gabriel P
Job Details: 10/23/2019
WASHER WHIRLPOOL WTW6500WW1 "Replace pump, opt test ok"
Near Avon, OH 44011
Corina B
Job Details: 10/23/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 5.3 oz r134a, unit cooling, pressures good, op test ok"
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 10/23/2019
DRYER WHIRLPOOL WGD5000DW3 "Customer complaint there is a noise sometimes when operating, confirmed very light tap here and there during cycle, normal operating sounds, unit is operating as designed"
Near Jefferson, OH 44047
Joe O
Job Details: 10/23/2019
RANGE FRIGIDAIRE FGET2765KFA Cc: upper oven off by 25-50 degreesCustomer states someone came out and replaced control and something else to fix issue and it’s still occurring. Ran test bake to 400 degrees. Found unit to be roughly 20 degrees off. Advised customer to allow 15 mins mor
Near Mantua, OH 44255
Brian M
Job Details: 10/23/2019
RANGE MAYTAG MER6600FZ2 Cc that unit seems to take longer than expected to heat up and had issues when broiling Ran broil test found broil to be functioning Ran bake test to 350 and started a timer Unit pre heated to 350 In a 16 min period OP TEST OK
Near Reminderville, OH 44202
Dan H
Job Details: 10/23/2019
WASHER MAYTAG MHW6630HW0 "Customer complaint of lo flo error, ran diagnostics found f8e1( valve failure) error codes, all valves open, drain pump is working, found drain hose inserted approximately 18” into drain stack corrected, installed new valves, op test good"
Near Cleveland, OH 44108
Jeff M
Job Details: 10/23/2019
RANGE KITCHENAID KODE507EBL02 Was not able to duplicate the issue unit tested good
Near Strongsville, OH 44136
David R
Job Details: 10/23/2019
REFRIGERATOR KENMORE 596.785738 "Cc of noise. Went into Service Test mode. Clicking coming from the start device on compressor. Ordering start device and capacitor.; ordrng 1 WPW10197428 (start relay) and 1 WPW10662129 (capacitor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
Corey L.
Job Details: 10/23/2019
WASHER MAYTAG MVWB865GW0 "Customer complaint while washing some large bedding the washer made a loud like mechanical clicking sound, ran diagnostics, F2e1 stuck key, stuck key test passed, ran high and low spin, ran heavy and light agitation, no unusual noises, asked for items to
Near Westlake, OH 44145
Corey L.
Job Details: 10/23/2019
RANGE WHIRLPOOL WOD51EC0HS01 "Customer complaint of a f8e0 error code, confirmed found upper fan low fan speed fault, customer stated installers when testing said that error popped up and they should call but they have not seen error it’s been working fine, cleared fault, fans operat
Near South Russell, OH 44022
Jason N
Job Details: 10/23/2019
RANGE KITCHENAID KSDG950ESS1 "Installed cool blower fan. Ran bake test, fan operation normal, no abnormal noise."
Near Westlake, OH 44145
Gabriel P
Job Details: 10/23/2019
WASHER MAYTAG MHW5630HW0 Found error f0e5 off balance load and f0e2 over suds and f5e2 lock failure her complaint is that when washer show 1 minute it takes 20 minutes to finish cycle also clothes still wet calling tech line I believe it had some thing to do with her off balance
Near Olmsted Township, OH 44138
David R
Job Details: 10/23/2019
WASHER WHIRLPOOL WTW4855HW1 "Cc not spinning. No error codes, put into test mode and when it started agitating it cut off. Checked outlet, 120 and then a minute or so later spiked up to 180v. And kept,on doing that. Was doing that throughout customers house, lights flickering on and
Near Maple Heights, OH 44137
Jason N
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc freezing food in ff sectionRead temps in ff, some sections reading 31-33 degrees. Unit set at 40. called wp techline,Kathy, said make sure damper operation good, set freezer temp to 3 degrees, ensure customer not blocking airflow from damper. Advised
Near South Russell, OH 44022
Jason N
Job Details: 10/23/2019
BEVERAGE CENTER KITCHENAID KBCS24RSBS04 Cc unit not cooling wellCustomer stated top section doesn’t seem cool enough for temp setting used. Confirmed upper section of unit warmer then setting. Very little airflow from top vents. Found evap frosted over. Ordering defrost timer and heater.; ordrn
Near Cleveland, OH 44113
Jeff M
Job Details: 10/23/2019
WASHER WHIRLPOOL n/a Where the washer is located there’s a dryer stacked on top of it and it is packed into a closet it is absolutely cluttered recommend to the customer if they have maintenance I explain to them how they should clean the pump if they need our assistance the
Near Wickliffe, OH 44092
Joe O
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cc: noise from damperRan diagnostics. Found damper making noise. Needs damper control; ordrng 1 WPW10594329 (control)
Near Broadview Heights, OH 44147
Dan H
Job Details: 10/23/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Customer complaint that unit is not dispensing ice, unit dispensed both cubed and crushed ice upon arrival, called whirlpool techline spoke to Bruce, suggested replacing ice bin no need for return visit customer can install ; ordrng 1 W11347840 (ICE BIN)
Near Kirtland, OH 44094
Joe O
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: frosting top middle of freezerCalled whirlpool tech line spoke to David. He stated to seal the whole liner to the cabinet, pull end caps seal underneath them. And replace the freezer door. Needs freezer door. Office to reschedule; ordrng 1 LW10803965
Near Mantua, OH 44255
Brian M
Job Details: 10/23/2019
RANGE WHIRLPOOL WEG750H0HZ0 Cc that unit takes long to pre heat Ran test bake to 350 finished in 14 min Let unit cool down for a few minutes ran test bake to 400 finished in 6 min Let unit cool down a few more minutes ran test bake to 425 finished in 4 min At this time I can not dup
Near Cleveland, OH 44108
Jeff M
Job Details: 10/23/2019
WASHER MAYTAG MVWC416FW1 As I roved the customer told me at the door that he fixed it he said it was not level.
Near Avon, OH 44011
Corina B
Job Details: 10/23/2019
RANGE WHIRLPOOL WFG770H0FZ0 CC that the top panel is dented. Will need the top panel. Brought cooktop back for return ; ordrng 1 WPW10318550 (panl-cntrl)
Near Westlake, OH 44145
Corina B
Job Details: 10/23/2019
WASHER WHIRLPOOL WFW6620HC0 CC that the clothes are coming out with holes or snags. Checked the drum no ruff spots. Called t/l to run a sock around the drum. When using a sock the sock would snag on the holes. Will need a new drum. ; ordrng 1 W11287251 (OUTER TUB)
Near Maple Heights, OH 44137
Jason N
Job Details: 10/23/2019
REFRIGERATOR FRIGIDAIRE FFTR1821QB6A "Cc unit not coolingCustomer had unit unplugged, plugged in, unit running, checked frost pattern. Evap cover and evap covered in insects and insect eggs. Evap tubes corroded, insects caused refrigerant leak, no frost pattern. Snapped pics. Customer stated
Near Cleveland, OH 44144
Jeff M
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL MRT118FFFH04 The unit was not displaying any issues I could not duplicate in issue unit tested good
Near Broadview Heights, OH 44147
Dan H
Job Details: 10/23/2019
ICEMAKER WHIRLPOOL GI15PDXZS1 "Showed customer how to run automatic clean cycle, unit is operating as designed"
Near Brimfield, OH 44240
Brian M
Job Details: 10/23/2019
WASHER MAYTAG MHW5630HC0 Cc of noise hen running Found squeaking coming from dryer vibrating on washer when washer is spinning out Advised on getting foam placed under dryer feet to dampen the noise OP TEST OK
Near Wickliffe, OH 44092
Joe O
Job Details: 10/23/2019
DISHWASHER KITCHENAID KDFE104DSS0 Cc: not washingUnit is filling not washing. Found sump receiving proper power. Needs sump assemblySpoke to BJ he stated not to charge shipping because it’s a normal truck stock item; ordrng 1 WPW10605057 (pump and motor assy16426)
Near Parma, OH 44134
Jeff M
Job Details: 10/23/2019
WASHER WHIRLPOOL WTW5000DW2 The unit Had a off balance code i cleared the code re-calibrate the machine unit op tested good. I explain to the customer the proper loading use procedures
Near North Royalton, OH 44133
Dan H
Job Details: 10/23/2019
DISHWASHER WHIRLPOOL GU2455XTSS3 "Customer complaint that unit is noisy and not filling with water, confirmed, found the water turned off, turned water on, unit filled, op test good"
Near North Olmsted, OH 44070
Corey L.
Job Details: 10/23/2019
DISHWASHER WHIRLPOOL DU1030XTXS1 "Customer complaint dishwasher moldy, confirmed found mold build up in sump asm, unit is leaning forward and not enough water is entering unit to properly wash, advised customer install dishwasher level, unit has sub floor the front legs got pushed behind
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/23/2019
WASHER WHIRLPOOL WFW5620HW0 "Replace hmi console old one had a burn spot with the diagnose of page 14 test 2 for error code f6e1 No communication from the HMI detected by ACU.found no issue with control did not think it need it to be replace advise customer for next time we show up
Near Aurora, OH 44202
Brian M
Job Details: 10/23/2019
DISHWASHER GE DDT595SSJ2SS Cc unit will not power on Found wire nut not connected correctly to house supply line Tightened wire nut Unit powered on Ran test cycle OP TEST OK
Near Avon, OH 44011
Gabriel P
Job Details: 10/23/2019
WASHER MAYTAG MVWC565FW1 Found error code f7 e6 motor fault and f7e7 motor unable to reach target rpm pulley on motor is loose feels like shaft broken ordering motor and capacitor ; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAP )
Near Solon, OH 44139
Brian M
Job Details: 10/23/2019
DBL WALL OVEN JENN-AIR n/a Cc of no bake in the upper oven Found unit not getting 120v from yellow side of relay Needs upper relay board Relay is no longer available
Near Highland Heights, OH 44143
Joe O
Job Details: 10/23/2019
COOKTOP GAS KITCHENAID KGCC506RBL03 Went to install harness. Found screws seized in burners. Advised customer if the screws strip the holders and screws may need to be replaced. They did not want to continue with the repair. Spoke to BJ. He stated that if they did not want to continue to ta
Near Rocky River, OH 44116
Corina B
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good, op test ok"
Near Cleveland, OH 44109
Jeff M
Job Details: 10/23/2019
DRYER WHIRLPOOL WED6620HC0 The unit was unlvl. Relvl the unit op tested good
Near Parma, OH 44134
Dan H
Job Details: 10/23/2019
DRYER WHIRLPOOL WED7000DW1 "Installed thermal cut off kit and handle, op test good."
Near Highland Heights, OH 44143
Joe O
Job Details: 10/23/2019
REFRIGERATOR GE GFE28GSKDSS Installed condenser fan ran diagnostics. Tested fans Op test ok
Near Solon, OH 44139
Brian M
Job Details: 10/23/2019
REFRIGERATOR MAYTAG MRT311FFFH00 Cc of water dripping into fridge Found evap frosted at the vent holes Found issue being causing by door gasket not sealing on left hand side Steamed out evap and steamed up gasket to reform it to its originally positions
Near Garfield Heights, OH 44125
Jason N
Job Details: 10/23/2019
REFRIGERATOR AMANA AFI2539ERM03 "Cc unit door clip came offFound mullion flipper top mount tab came off, mullion not able to flip. Reattached , and tested. Op test good. Advised customer how to open and close doors correctly to ensure flipper moves correctly."
Near Elyria, OH 44035
Gabriel P
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Found freezer panel in the back vibrating took out and try to blended some way put back together did not found no ice buildup around fan it was clear advise customer to not put anything against back,opt test ok"
Near Garfield Heights, OH 44105
Jason N
Job Details: 10/23/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Installed water valve, ran ice maker manual harvest. Ice maker indexed and filled with water. Raised freezer door 1/4” to ensure hitting freezer light switch properly. Op test good."