We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/25/2018
Installed spray arm mount, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WTW4800XQ1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/25/2018
CC of no water. Started reg cycle. No water. Ran diag, no fill long fill code. Reset power. Ran calibration and auto test. Water now coming in. Ran reg cycle. All functions normal. May have been a glitch in computer
We serviced a
WRB329DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 04/25/2018
Installed new door handle, op test good ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/25/2018
Replaced control board and inlet valve. Tested ok. Found that actuator is not shifting out of spin. Office to order actuator. Did not have on truck stock.; ordrng 1 W10913953 (actuator)
We serviced a
MGDB835DW4 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/25/2018
Replaced intake. Ran timed dry. Temps and heat cycle check good. Op test ok. Advised on synthetic fabrics and using a lower heat to dry them. ; Job Cmpltd
We serviced a
M1BXXGMYW00 Maytag
Model Refrigerator
Near Euclid, OH 44117
Corey L.
Job Details: 04/25/2018
Customer complaint water dripping into fridge, found ice build up on freezer floor and evap tray, found drain tube clogged with dust, also found condenser had a solid dust wall preventing air flow, cleared dust, advised customer to vacuum every 6 months to a year customer has no pets, cleared drain tube debris, cleared ice from evap tray and frz floor; Job Cmpltd
We serviced a
MVWB700VQ0 Maytag
Model Washer
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/25/2018
CC that f51 comes up and water is leaking. Ran diag f51 Motor RPS Failure, ran test 2. Checked the rps, out of range. Found the gearcase is leaking oil and water. Will need a new rps sensor and a gearcase. Cust does not want to repair.
We serviced a
WDTA50SAHZ0 Whirlpool
Model Dishwasher
Near Bainbridge Township, OH 44023
Brian M
Job Details: 04/25/2018
Installed ui op test ok ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Brian B
Job Details: 04/25/2018
CC that machine is not heating. Checked outside vent and found cage over vent hood. Customer stated that it was clogged up and that he just cleaned it out. Advised customer that these cages are not a good idea because they get clogged up. Tested dryer, heat and airflow good. Op test ok. Customer has foil vent attached. Whirl recommends either rigid or semi rigid metal venting.; Job Cmpltd,
We serviced a
WRT311FZBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/25/2018
Customer complaint of frost and ice build up in freezer section, found evaporator drain tube clogged, found fresh food section door hanging too low to seal against cabinet at top left, cleared evaporator drain tube, installed shimming washer and leveled unit, fresh food section door is sealing now, evaporator drain tube is clear, op test good ; used 1 487576 ([Alt for WP487576])
We serviced a
DU1015XTXS2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/25/2018
Installed elec. control W10906414, tested dishwasher. Dishwasher is operating properly.; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 04/25/2018
Installed elec. control w10866116. Tested dishwasher, ran through calibration cycle, dishwasher is operating properly.; Job Cmpltd,
We serviced a
KBFS25ETSS00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/25/2018
Found high side line in drain pan rotted out and contaminated compressor. Needs line and compressor replaced. Cust will likely be replacing the unit
We serviced a
GFWS1700H1WW GE
Model Washer
Near Richmond Heights, OH 44143
Brian M
Job Details: 04/25/2018
Installed ui board Op test ok ; Job Cmpltd
We serviced a
WFE320M0ES0 Whirlpool
Model Range
Near Wickliffe, OH 44092
Corey L.
Job Details: 04/25/2018
Customer complaint of f3 error code, ran diagnostics and found f3 fault Oven sensor opened Oven sensor shortedBAKE/BROIL range over temperature, cleared fault, getting about 1100ohms at temp sensor, started bake cycle at 350, unit heated to 350 in 20 min, canceled cycle and started broil cycle at 525, only kept broil on less than 5 min and canceled cycle to have element close to the temp sensor heat up the sensor, left door open between, started normal bake at 400 degrees, unit displayed 390 right away and went to 400 in a few seconds, canceled cycle and left door open for five min, started back two surface burners and a bake cycle for 450, unit displayed 380 and gradually increased to 450, temped load at 450, unable to duplicate the problem, unit is operating as designed; Job Cmpltd
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Beachwood, OH 44122
Corina B
Job Details: 04/25/2018
CC that the unit is not heating. Checked the outside vent, very little air flow. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked the terminal block, good. Found the thermal cutoff is open. Replaced the fuse from t/s. Advised cust to have the vent cleaned out. Recommend dryer vent wizard. Optest ok. ; used 1 279816 (CUTOFF)
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Munson Township, OH 44024
Corina B
Job Details: 04/25/2018
Replaced the water valve. Optest ok. ; Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/25/2018
Found unit does nothing. Will not respond to diagnostics mode. Reset power to unit. Pump turns on for 1 sec then unit does nothing. Ran power from two different outlets. No change in operations. Power supply to unit checks good. Needs control replaced. ; ordrng 1 W11116594 (CONTROL)
We serviced a
GTW180SSJWW GE
Model WASHER
Near Amherst, OH 44001
Brian B
Job Details: 04/25/2018
CC of loud noise when running. Found machine sitting in pan on upper floor of house. The ribs in pan were pushing up on bottom of machine, causing drive pulley to hit bottom. Raised legs to give more clearance under machine. Ran large load with clothes. Pulley now has clearance. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205FZ1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 04/25/2018
Installed door, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Kent, OH 44240
Robert A.
Job Details: 04/25/2018
Installed service kit, cleared frost, op test ok; Job Cmpltd,
We serviced a
PSI23NCPBCC GE
Model REFRIGERATOR
Near Chester Township, OH 44026
Dan H
Job Details: 04/25/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 46 degrees, freezer section temperature at 30 degrees, evaporator fan is running, condenser and compressor are running, no frost pattern on evaporator, tapped system, found at 40psi, compressor has seized, unit needs new compressor and filter drier, customer does not want repair
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/25/2018
Customer complaint of loud buzzing noise, activated all components in service mode, no unusual noises heard, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 04/25/2018
Customer complaint that unit is not drying dishes, customer showed plastic bottles on upper rack that were not dry, explained that plastics will not dry in dishwasher, can smell and found melted plastic on heater from previous cycle, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting unit and on proper soap usage and to use rinse aid, unit is operating as designed ; Job Cmpltd,
We serviced a
WTW7500GC0 WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 04/25/2018
, Customer described noise as a mechanical noise in wash cycle that could be heard from upstairs. Put into diagnostics manual cycle and filled, then agitated. Could not get noise to duplicate. Put a small load of bath towels in and ran cycle but could not get noise to duplicate. Ran calibration and passed all tests. Advised to try using washer again and calling manufacturer if noise continues.; Job Cmpltd
We serviced a
NGD4500VQ0 Amana
Model Dryer
Near Saybrook Township, OH 44004
Brian M
Job Details: 04/25/2018
Cc that unit is not heating.Found unit making heat on certain settings. Needs timer replaced Customer does not want to repair.
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/25/2018
Adjusted level of unit. No noise. ; Job Cmpltd
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/25/2018
Customer complaint unit is leaking behind the unit and water would be in the basket, confirmed water leaking from warm water solenoid, replaced inlet valve with ts, unit is now leaking from supply hoses, unit needs new supply hoses; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/25/2018
Replaced spin basket. Calibrated unit. Ran through automatic test cycle ok.; Job Cmpltd
We serviced a
LGR8620PG0 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/25/2018
Installed parts listed. Started and stopped dryer several times. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/25/2018
Installed new control, calibrated the unit, found drain pump now humming, unit drain pump failed, unit needs new drain pump assembly; ordrng 1 W10876600 (drain pump 121.74),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 04/25/2018
CC that machine was not responding, no lights and not starting. Reset power . Ran diag, fault code for hot and cold water reversed. Corrected hoses. Cleared code. Ran calibration and auto test and drain and spin. All functions now normal. Cord may have been loose in outlet. Advised customer. Optest ok.; Job Cmpltd
We serviced a
KUDS30IXSS1 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Brian B
Job Details: 04/25/2018
CC that machine leaked from door. Removed front panel and ran diag test cycle. No leaks from door and float working properly. Could not duplicate leak issue.Some lights on panel do not turn off all the way, but all pads are working. Also, door cables and pulleys are squeaking but are not broken. Advised customer to monitor and call back if if problem returns. SC good for 30 days.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Kent, OH 44240
Robert A.
Job Details: 04/24/2018
, Found floor drain backing up causing wet floor; Job Cmpltd,
We serviced a
GU980SCGB2 Whirlpool
Model Dishwasher
Near Aurora, OH 44202
Brian M
Job Details: 04/24/2018
Cc that unit is staining the dishes and leaking Found tub seal dry rotted Needs tub seal replaced Wash pump is not running at fully Leaving soap all over dishes Also missing pieces upper spray head and middle spray armDry agent dispenser broken needs replaced ; ordrng 1 3379369 (wash assm w/slinger) and 1 675808 (manifold) and 1 W10428168 (pump&motor) and 1 WP3376846 (seal) and 1 WP3378134 (cap) and 1 WP8052028 (dispenser) and 1 WPW10509257 (gasket
We serviced a
MVWB835DW3 Maytag
Model Washer
Near Rocky River, OH 44116
Corey L.
Job Details: 04/24/2018
Customer complaint unit does not work, ran diagnostics no faults found, ran manual tests on all components, all components pass, unit is operating as designed ; Job Cmpltd
We serviced a
LSN1000LW2 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corina B
Job Details: 04/24/2018
Replaced the timer. Started a regular/normal filled, agitates. Then went to a spin. Optest ok. ; Job Cmpltd
We serviced a
WTW7300DW0 Whirlpool
Model Washer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/24/2018
CC that the unit will not spin. Ran diag no codes. Ran test 51 and 52. Started a normal load and a drain spin. Advised cust 6-8 bath towels equals a full load. Optest ok.
We serviced a
79070613210 KENMORE
Model RANGE
Near Avon Lake, OH 44012
Brian B
Job Details: 04/24/2018
CC that oven doesn’t come on. No voltage to Ignitor and valve. Checked voltage out of control to Ignitor. No voltage when set to bake. Will need new control. Will give est. customer does not want to repair
We serviced a
JGRP548WP01 Jenn-Air
Model Range
Near Brecksville, OH 44141
Brian M
Job Details: 04/24/2018
Installed glass and screws op test ok Looked at griddle again everything is working as normal ; Job Cmpltd
We serviced a
WRX735SDHZ00 Whirlpool
Model Refrigerator
Near Walton Hills, OH 44146
Corina B
Job Details: 04/24/2018
CC that there is a buzzing noise. Ran diag checked the fans, ice maker filled, open and closed damper, compressor is running. Could not hear to noise. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
KDFE104DSS5 Kitchenaid
Model Dishwasher
Near Brecksville, OH 44141
Brian M
Job Details: 04/24/2018
Cc that unit leaks from corner Could not duplicate issue Found door not aligned Aligned door Found tear in door seal Needs door seal replaced ; ordrng 1 W10300924V (door seal),
We serviced a
KDFE104DBL5 Kitchenaid
Model Dishwasher
Near Broadview Heights, OH 44147
Brian M
Job Details: 04/24/2018
Installed control and sump assy op test ok ; Job Cmpltd,
We serviced a
WTW6700TW1 Whirlpool
Model Washer
Near North Royalton, OH 44133
Brian M
Job Details: 04/24/2018
Replaced top and stain dispenser op test ok ; Job Cmpltd,
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44135
Corey L.
Job Details: 04/24/2018
Customer complaint unit does nothing but hum now, unit was unplugged when tech arrived, plugged in unit, unit starting to hum, canceled cycle, ran diagnostics found f9e1 long drain, drain pump failed, replaced drain pump, op test good; used 1 W10876600 (PUMP-WATER)
We serviced a
GI6FARXXY07 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Corey L.
Job Details: 04/24/2018
Customer complaint unit is leaking from freezer and water dispenses slowly, duck bill style drain tube was clogged, replaced with new style drain tube, cleared ice from the bottom of frz and at the drain pan under evap, water is dispensing slow, found bullet piercing valve in basement not fully opened, had customer open valve, water now dispensing normally; Job Cmpltd,
We serviced a
LFHT2131QF0 Frigidaire
Model Refrigerator
Near Parma, OH 44129
Corey L.
Job Details: 04/24/2018
Installed new evap fan, and cleared ice build up, op test good; Job Cmpltd
We serviced a
KBMS1454BSS0 Kitchenaid
Model Microwave
Near Solon, OH 44139
Corina B
Job Details: 04/24/2018
CC that the start does not work unless you hold the door in. Found holding the door in the unit turns on. Will need new switches. ordrng 1 423107570871 (spring) and 1 461967570351 (spring) and 1 461967750494 (support) and 2 W10211972 (switch)s and 1 W11214480 (ARM) and 1 WP8205683 (interlock) and 1 WPW10120235 (rod-rel) and 2 WPW10128850 (arm)s
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/24/2018
Replaced the parts listed. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, Optest ok. ; Job Cmpltd
We serviced a
GI6SARXXF04 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 04/24/2018
Customer complaint that unit is not cooling properly or making ice, fresh food section temperature at 48 degrees, freezer section temperature at 11 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, unit needs new control, and ice maker, customer does not want repair at this time
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/24/2018
Washer will not spin basket. Has error for open winding. Ran through motor tests. Has open winding. Office to order motor.; ordrng 1 WPW10006487 (motor-drve)
We serviced a
WRS571CIDW01 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/24/2018
Installed damper. Op test ok. ; Job Cmpltd
We serviced a
WFW72HEDW0 Whirlpool
Model Washer
Near Chardon, OH 44024
Corina B
Job Details: 04/24/2018
Replaced the parts listed. Brought core back for return. Ran a CO test and a normal cycle and a drain spin. Optest ok.
Near Mentor, OH 44060
Corina B
Job Details: 04/24/2018
KRFF507ESS01 Kitchenaid Refrigerator Replaced the parts. Optest ng. The lights are not coming on. Unplugged the unit and the connection to the control, still no lights. Will need the lights above the icemaker and control. ordrng 1 W10830288 (cntrl-elec) and 1 W10908166 (module)
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Brian B
Job Details: 04/24/2018
CC machine not heating. Checked voltage at term block. Do not have 240v between L1 and L2. Will need electrical to repair house electric. Dryer checks ok. ; Job Cmpltd
We serviced a
LSE7806ACE MAYTAG
Model STACKED WASHER/DRYER
Near Westlake, OH 44145
Brian B
Job Details: 04/24/2018
Found front drum seal sticking into drum. Removed front, used high temp adhesive to reinstall front seal. Found vent. Found vent clogged up and vinyl venting in basement. No airflow to outside of house. Advised customer that this is a serious fire hazard and must be replaced with metal venting. Ran dryer. Op test ok.; Job Cmpltd
We serviced a
KSCS25FTMS02 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Dan H
Job Details: 04/24/2018
, Customer complaint of clicking sound, evaporator fan, condenser fan and compressor are all running, no unusual noises heard, heard compressor inverter board click and compressor stopped and started right back up, reset compressor connections and unplugged unit for a few minutes, never heard click again, unable to duplicate the problem, unit is operating as designed
We serviced a
PFE28RSHHSS GE
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/24/2018
Replaced touch panel. Tested ok.; Job Cmpltd
We serviced a
WDT710PAYM5 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/24/2018
Found drain pump seized. Replaced pump and ran normal wash and drain. Op test ok. ; Job Cmpltd
We serviced a
MFC2062FEZ MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/24/2018
Unable to duplicate issue. Likely Low water pressure to unit. ; Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/24/2018
Replaced drive hub kit and gearcase. Ran calibration. All tested ok.; Job Cmpltd,
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/24/2018
Installed control and console. Op test ok. ; Job Cmpltd,
We serviced a
MBF1958FEZ01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 04/24/2018
Found air damper knocking. Needs replaced. ; ordrng 1 WPW10594330 (DAMPER)
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/24/2018
Customer complaint that unit is not draining, confirmed, found a toothpick and a piece of glass in drain pump housing, removed,unit drained, op test good ; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/24/2018
Customer complaint unit is not starting, confirmed, motor just humming, blower wheel is clear, motor is recieving 120vac, unit needs new motor, installed new motor, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279827 (MOTOR) from stock, Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44110
Dan H
Job Details: 04/24/2018
Installed new fresh food section door gasket, op test good ; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/24/2018
Code lf for slow fill. Water is not dispensing properly when valve turns on. Inlet valve is receiving 120 vac but not opening. Office to order inlet valve.; ordrng 1 W11165546 (INLET VALVE )
We serviced a
WRS321SDHB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/24/2018
Office to order handle; ordrng 1 W11172792 (DOOR HANDLE)
We serviced a
KFIS29PBMS02 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/24/2018
No issues with components. Error E5 for timed ice making. Advised to watch for a few days.; Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 04/24/2018
Found unit not defrosting again. Defrosted evap. Fan and element are good. Bi metal closed but showing ohms in the m. Replaced bimetal. Op test ok. ; used 1 WP10442411 (THERMOSTAT)
We serviced a
WGD8500DC3 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 04/24/2018
Replaced blower. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Brian B
Job Details: 04/24/2018
Found machine making squeaking and thumping noises when spinning. Found gearcase bolts not tightened all the way causing movement of gearcase when spinning. Tightened bolts. Ran test cycle. All sounds now normal. Op test ok.; Job Cmpltd
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Brian B
Job Details: 04/24/2018
CC that some pads not working, dispenser intermittant, upper rack broken, and not cleaning dishes. Found pads not working and burned areas on ribbon. Ran diag, 10-1 code, disp problem. Upper rack end caps broken causing rack to disengage. Removed pump top. Found shaft coupling stripped, causing chopper to not work. Will need new sump assembly, control panel, dispenser and upper rack endcaps.; ordrng 1 W10811169 (CONSOLE) and 1 WPW10304407 (DISPENSER) and 2 WPW10508950 (TRACK STOP)s and 1 WPW10780877 (SUMP )
We serviced a
KBFS25EWMS5 Kitchenaid
Model Refrigerator
Near Parma, OH 44130
Brian M
Job Details: 04/24/2018
Cc that ice maker not working Found ice maker rotating but not calling for water Needs ice maker replaced. ; ordrng 1 D7824706Q (ice maker)
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near Parma, OH 44134
Corey L.
Job Details: 04/24/2018
Customer complaint dishes are not coming clean, had customer clear the clean dishes from the unit, performed a four cup test on both racks, all cups filled evenly, advised customer do run hot water in the sink before a cycle, and to make sure incoming water is between 110-125 degrees check water heater settings; Job Cmpltd
We serviced a
MEDC300BW0 Maytag
Model Dryer
Near Cleveland, OH 44104
Brian M
Job Details: 04/24/2018
Cc that unit does not turn on Found thermal fuse open Suggested to get better venting Used thermal fuse from T/S; used 1 3390719
We serviced a
RGB526DEH3WW Hotpoint
Model Range
Near Garfield Heights, OH 44105
Corey L.
Job Details: 04/24/2018
Customer complaint oven cut out while baking, unit is not properly grounded, receptacle has no ground, advised customer to have an electrician install a properly grounded receptacle, all surface burners ignite, started bake cycle at 350 degrees, burner ignited, preheated unit for 25 min, temped load at 342-367, unit operating as designed; Job Cmpltd
We serviced a
WRB322DMBW00 Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Corina B
Job Details: 04/24/2018
Replaced the valve. Cust still has saddle valve. Icemaker is turned off until the valve is replaced. Optest ok. ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NGD4600YQ3
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/24/2018
Found pair of sunglasses in blower area causing issue. After removing obstruction from blower housing i found vent outside clogged. Gave customer number to dryer vent wizards. Op test good ; Job Cmpltd, O
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Aurora, OH 44202
Robert A.
Job Details: 04/24/2018
Installed frz door, no name plate sent, cust to install; ordrng 1 W10876598 (NAME PLATE),
We serviced a
GFE28GSKBSS GE
Model Refrigerator
Near Highland Heights, OH 44143
Brian M
Job Details: 04/24/2018
Cc that unit keeps building up Ice in chute causing ice dispenser not to work Called GE tech Chuck sr # 180423-007499 States that Cust needs door replaced due to poor insulation
We serviced a
WFW8640BW1 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/24/2018
Found unit displaying incorrect times. Reset power. Op test ok. ; Job Cmpltd
We serviced a
KDTE254ESS1 Kitchenaid
Model Dishwasher
Near Solon, OH 44139
Brian M
Job Details: 04/24/2018
Installed sump and drain op test ok ; Job Cmpltd
We serviced a
LSE7806ACE Maytag
Model Dryer
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 04/24/2018
Installed new rollers, op test good; Job Cmpltd
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Fairview Park, OH 44126
Corey L.
Job Details: 04/24/2018
Customer complaint washer moves to the sink and dispenser doesn’t work, explained to customer how the dispenser works and water may still be left in the tray, advised to only use 1-2 tbsp of a he detergent, ran diagnostics no error codes found, customer “re-leveled” unit after last tech left, leveled unit and ran high spin for 10 min, unit did not move, loaded 3 bath towels to one side and started high spin, unit slightly moved after another 10min toward the floor drain, floor tapers heavily to drain, advised customer the best fix would be to install a level cement platform, and to make sure loads are not unbalanced ; Job Cmpltd
We serviced a
RED4516FW0 Roper
Model Dryer
Near Cleveland, OH 44119
Corina B
Job Details: 04/24/2018
CC that the unit stopped working. Checked the terminal block l1-n 0v l2-n 120v l1-l2 120v. Will need an electrician. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Mentor, OH 44060
Arthur V
Job Details: 04/23/2018
Replaced pressure switch with new hose and drain pump. Op test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near Chesterland, OH 44026
Jeff M
Job Details: 04/23/2018
As I was putting the new icemaker in I seen that the fill tube heater wires have damage to them causing them not to have a proper connection. Internally the fill tube is frozen. Needs new fill tube with heating element. Customer noticed damage on all the refrigerator doors from the installers he would like to get them taken care of. At least the left door that holds the dispenser has a very deep gouge; ordrng 1 LW10341279 (dor-fip ss) and 1 LW10341284 (dor-fip ss) and 1 LW10735693 (SS DOOR ) and 1 W11238340 (FILL TUBE ), chd fr Fri
We serviced a
WSF26C3EXW01 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/23/2018
Found both tubes for dual valve cracked. Needs both replaced. ; ordrng 1 WPW10238092 (TUBE) and 1 WPW10279884 (TUBE)
We serviced a
GE REFRIGERATOR
Model PSH25MSTASV
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 04/23/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID COOK TOP
Model KCGD500GSS00
Near Kirtland, OH 44094
Jeff M
Job Details: 04/23/2018
, Installed new part unit op tested good. Machine still needs the bezel rings; ordrng 5 W11240529 (RINGS )s, schdld next appmnt for 4/25 WED 12-5,
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HZ
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 04/23/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MEDX655DW0 MAYTAG
Model DRYER
Near Cleveland, OH 44115
Brian B
Job Details: 04/23/2018
Machine making loud scraping noise. Removed front and drum. Found debris caught between front drum seal and front of drum. Removed objects, reassembled, and ran test cycle, op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW
Near Mentor, OH 44060
Jeff M
Job Details: 04/23/2018
The glass on the door needs cleaned ; Job Cmplt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFEA
Near Mentor, OH 44060
Jeff M
Job Details: 04/23/2018
The unit has ice in the bucket frozen in the back. I moved the bucket op tested good ; Job Cmpltd,
We serviced a
WEE745H0FS1 Whirlpool
Model Range
Near Solon, OH 44139
Brian M
Job Details: 04/23/2018
Cc that unit is not working Cc that there is a big scratch on the control board cover Found error F1E1 internal error Diagnostics showed a type 3 failure Needs ui and control board ordrng 1 W10728532 (swtch-memb) and 1 W10884488 (cntrl-elec) and 1 W10884502 (panl-cntrl) and 1 W11122852 (cntrl-elec
We serviced a
MDB7601AWS Maytag
Model Dishwasher
Near Westlake, OH 44145
Corey L.
Job Details: 04/23/2018
Installed both left and right upper rack adjusters, op test good; Job Cmpltd
We serviced a
WDT710PAHB1 Whirlpool
Model Dishwasher
Near Cleveland, OH 44104
Corey L.
Job Details: 04/23/2018
ustomer complaint dishwasher not draining, bottom of unit was full of water, found drain running to basement the back up straight to garbage disposal, the hose under the sink is rubber and is a smaller diameter than hard plastic, no loop on drain, started drain pump, pump not able to push water the ten+ft up to the sink, advised customer to have a plumber install a drain loop and replace he rubber tube with a hard plastic drain tube ; Job Cmpltd
We serviced a
MVWB835DW3 Maytag
Model Washer
Near Cleveland, OH 44132
Corina B
Job Details: 04/23/2018
CC that the start button does not work. Ran diag f0e3 Overload. Advised cust 6-8 bath towels equals a load. Ran a calibration. Started unit several times. Had cust start and pause washer. Advised cust to gently push the button for start. Optest ok ; Job Cmpltd,
We serviced a
DU1030XTXS1 Whirlpool
Model Dishwasher
Near Cleveland Heights, OH 44121
Corina B
Job Details: 04/23/2018
CC that the unit is leaking and not washing the dishes. Found the gasket is not attached to the tub. Re attached the gasket and cleaned the lip on the front door, which had soap residue on it. Ran diag 6-6- Cool Water, 6-3- Suds/Air in Pump. Advised cust 1-2 tablespoons of detergent if using power. Ran a calibration. Put 4 cups on the top rack and started a cycle. The cups filled. Advised cust to run the hot water in the sink before starting the dw. Run dishwasher magic every 3 months to clean the dw. Optest ok; Job Cmpltd