Near Conneaut, OH 44030
Jeff M
Job Details: 09/08/2020
WASHER MAYTAG MVWB765FW4 The unit is grinding it sounds like the slide in the clutch is bouncing around as it drops. And the drain n spin cycle will repeat but only that cycle needs a control slid n clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11429620 (CO
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL MFI2269VEB8 "The freezer is at the recommended temperature. The fans are working the dampener control is functioning needs a new main control. I put it in diagnostics I was able to get the dampener to open. As soon as I exited diagnostics the dampener close.; ordrng
Near Rocky River, OH 44116
David R
Job Details: 09/08/2020
REFRIGERATOR GE GFE26MKDES "Cc water line where dispensing is dirty. Took part, cleaned. Good."
Near Berea, OH 44017
David R
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Called and spoke to customer about symptoms. Customer said it is ok to order parts today. ; ordrng 1 W10882923 (icemaker) and 1 W11043013 (valve) and 1 WPW10300024 (icemaker)
Near Aurora, OH 44202
Brian M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc unit not making ice Found unit not reaching temps Found evap frosted over again steamed out evap and changed the defrost timer from ADC to timed Advised to give it 2 days for ice
Near Bainbridge, OH 44023
Brian M
Job Details: 09/08/2020
WASHER FRIGIDAIRE FFFW5000QW0 Cc unit not washing Found UI not responding to most selections and on some unit will not fill Ran a factory reset per tech sheet but it will take 2 hours to complete if issue is still present it will Needs UI and control Est only ; ordrng 1 137208014 (Con
Near Cleveland, OH 44139
Joe O
Job Details: 09/08/2020
RANGE HOOD JENN-AIR JXD7036YS3 Cc: blower not runningFound blower fan wore itself out from motor shaft. Needs blower. Customer does not want to repair at this time
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc piece fell off door Replaced left hinge pad OP Test Ok
Near Garfield Heights, OH 44125
Joe O
Job Details: 09/08/2020
REFRIGERATOR MAYTAG DID NOT CHECK Customer stated he no longer needed service. He stated he meant to call and cancel his appointment. Stated it cleared itself up.
Near Bainbridge Township, OH 44023
Joe O
Job Details: 09/08/2020
WASHER WHIRLPOOL WTW8120HW0 "Cc: error code, occasionally will not power onCustomer stated she has been getting an f9 error code. Found error code f0e5(off balance load). Found drain has spray foam around it. Advised customer of syphoning. Ran diagnostics test cycle. Unit functionin
Near Parma, OH 44130
Corey L.
Job Details: 09/08/2020
WASHER MAYTAG MVWB766FW1 "Replaced lid and left hinge, op test good"
Near Perry Township, OH 44081
Jason N
Job Details: 09/08/2020
DRYER ADMIRAL ADE7005AYW "Cc unit drum not turning, burning smellPulled unit apart, found belt broken. On closer look found motor pulley broken away from motor shaft, this most likely shredded the belt. Unit needs drive belt and motor( on parts lookup motor pulley is not availabl
Near Parma, OH 44129
Joe O
Job Details: 09/08/2020
RANGE WHIRLPOOL WFG320M0BS3 Installed igniter. Ran test bake. Op test ok
Near Westlake, OH 44145
Corina B
Job Details: 09/08/2020
COOKTOP ELE GE JP360B0V1BB "CC that the front right burner is burning food on the low setting. Will need a new switch. Model number is not coming up unless the 0 is out from the BV. BJ can you make sure one of the switches is correct. I talked to CP and he gave me a different numbe
Near Edgewood, OH 44004
Jeff M
Job Details: 09/08/2020
FREEZER WHIRLPOOL GC3SHAXVT02 Installed new part unit tested good. Customer is concerned that the freezer door does not have any suction. I tried to explain to her that not all refrigerators are designed to do that.
Near Moreland Hills, OH 44022
Brian M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed UI board and control OP Test Ok
Near Cleveland, OH 44108
Jason N
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Cc unit not freezingCustomer states things are getting soft in freezer, she changed freezer to max setting, seems to be better. Checked low side pressure, low side in a 11in/hg vacuum. Unit has a refrigerant leak. Unit needs evaporator, compressor.; ordr
Near Garfield Heights, OH 44105
Joe O
Job Details: 09/08/2020
DRYER AMANA NED4655EW1 Cc: not startingFound unit was not receiving any power. Breaker seemed weak and hard to reset. Got breaker to reset. Unit receiving proper power. Advised customer they may need an electrician to look at or change breaker. Ran test cycle. Op test ok
Near Westlake, OH 44145
Corina B
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDF780SLYB0 CC that the unit does not start. Found the screws to the ui are backing out. When tightening the screws the screw went threw the ui. Will need a new ui; ordrng 1 WPW10350413 (Ui)
Near Eastlake, OH 44095
Jason N
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDP370PAHW0 "Cc unit leaking from frontCustomer states plumber told her it was leaking from the door. Ran wash cycle to verify leak. Ran wash cycle for 20 min, no leaks found. Ran cancel drain, and restarted wash cycle, still no leaks present. Replaced door gasket us
Near South Euclid, OH 44121
Jason N
Job Details: 09/08/2020
DRYER CROSLEY VED6505GW0 "Cc unit not heating and timer not advancing Checked power in to unit, missing L1 or L2 hot leg. Only receiving 120v to motor, no power to timer motor or heating element. Advised customer to contact electrician."
Near Highland Heights, OH 44143
Jason N
Job Details: 09/08/2020
DISHWASHER KITCHENAID KUDS30IXBT0 "Cc unit control lights staying on, will not run a full cycleRan diagnostics, found codes 6-1 low/no water entering, 6-2 for fill valve elntrical problem and 2-1 for UI stuck key. Ran diagnostics cycle in entirety. No codes at end. Leds still illuminating
Near Westlake, OH 44145
Corina B
Job Details: 09/08/2020
RANGE WHIRLPOOL KESC308LSS0 Replaced the burner. The granite piece on the backside of the range is loose. The ranges holds the granite piece up. Optest ok; used 1 Shipping from stock
Near North Ridgeville, OH 44035
Corina B
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 09/08/2020
DRYER GE GTDX180GD6WW "Belt is broken est only ; ordrng 1 WE12M29 (BELT), used 1 SHIPPING (shipping and handling) from stock"
Near North Olmsted, OH 44070
Corina B
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "FF no frost pattern Fz ice build up on the top of the evap. Ran step 4 to open the 3 way valve. Equalized at 25 psi. Found a leak at the cap line on the ff evap. Ice was hitting the Fz fan, steamed out the evap. Recovered refrigerant, pulled 28vac w/ pum
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Cc: not cooling properly, fan noiseFound freezer door not closing completely. Found frost and ice build up inside freezer. Freezer temps at 34 degrees ff at 45 degrees. Found screw loose on track for freezer. Tightened screw. Found unit has a good frost
Near Austinburg Township, OH 44010
Jeff M
Job Details: 09/08/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Sup motor seized up. The stock motor I have on my truck has a crack in the housing. ; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling), and 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Near Euclid, OH 44143
Jason N
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Cc unit not coolingCustomer states it’s the same way it was before last repair. Pulled evap cover, ice ball on cap tube. Found uv dye on evaporator coils using uv light. Not leaking from repair joints. Unit needs evaporator. Parts still covered under 1 y
Near Chester Township, OH 44026
Jason N
Job Details: 09/08/2020
RANGE HOT POINT RK767G0J4BG Installed timer module. Set clock. Ran operational test on both upper and lower ovens. All functions normal. Op test good.
Near Lorain, OH 44053
Gabriel P
Job Details: 09/08/2020
WALL OVEN JENN-AIR JES9900BAB "Replace element,opt test ok"
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed new freezer door. Tested dispense functions. Op test good.
Near Cleveland, OH 44128
Brian M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc unit not cooling and made weird noise Found ice build up around evap fan due to doors not closing properly due to icemaker falling off hooks Cleared evap fan and made sure door was closing properly left icemaker out due to customer request and not havi
Near Cleveland, OH 44120
Joe O
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRB329DMBB00 "Cc: freezer light does not always turn on, frost build up in the rearFound gaskets are sealing. Found partial frost build up. Found unit is not completing defrost cycle. Entered manual defrost. Found unit is defrosting. Changed unit to fixed defrost time
Near Maple Heights, OH 44137
Corey L.
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Installed user interface, op test no good, found ice paddle shorting out control and when plugged into control control locks out and only beeps with every selection, leaving ice paddle unplugged so buttons functional, unit needs ice door paddle, office t
Near Parma, OH 44129
Corey L.
Job Details: 09/08/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven not lighting, confirmed, found ignitor failed, replaced with ts kit, op test good ; used 1 12400035 (IGNITER) from stock"
Near Cleveland, OH 44120
Joe O
Job Details: 09/08/2020
REFRIGERATOR KITCHENAID KBFS25EWMS5 "Cc: not coolingFound temps in ff section at 68 degrees and freezer at 69 degrees. Found no frost pattern. Found compressor is running only pulling .6 amps. Could not locate any leak. Called whirlpool tech line spoke with Cathy, stated we can use nitrogen
Near North Ridgeville, OH 44035
Gabriel P
Job Details: 09/08/2020
COOK TOP WHIRLPOOL W3CG3014XW02 Wrong part order I order the igniter but it was in back ordered so technician bj order the other parts and also notice another igniter going bad ; ordrng 1 W11134302 (holder-orf) and 1 W11134304 (holder-orf) and 1 W11189648 (cap-burner)
Near Parma, OH 44134
Corey L.
Job Details: 09/08/2020
DRYER MAYTAG MEDC465HW0 "Replaced thermostat, op test good"
Near Painesville, OH 44077
Jason N
Job Details: 09/04/2020
WASHER WHIRLPOOL WTW4800XQ0 "Cc unit bumps and grindsRan auto test, all functions passed, no abnormal sounds. Checked suspensions springs. Tub bouncing all over, weak springs. Unit needs tub suspension rods.; ordrng 1 W10780048 (suspension)"
Near Cleveland, OH 44118
Corey L.
Job Details: 09/04/2020
DISHWASHER MAYTAG MDBH979SAW0 "Customer complaint some buttons are not working, confirmed, removed console and found silver migration on ribbon, called wpl tl to get scode, ordering console; ordrng 1 W10811166 (panel-cntl)"
Near Painesville, OH 44077
Jason N
Job Details: 09/04/2020
DRYER WHIRLPOOL WED4800XQ0 "Cc unit not heating on timed dryRan op test on both auto dry and timed dry options. Confirmed unit will heat on auto cycles, but not timed. Unit needs timer.; ordrng 1 WPW10185982 (timer)"
Near Richmond Heights, OH 44143
Joe O
Job Details: 09/04/2020
DISWASHER WHIRLPOOL GU2275XTVY0 Cc: not workingUnit is receiving proper power. Found bi metal open. Needs bi metal; ordrng 1 W10258275 (bi-metal)
Near Leroy Township, OH 44077
Brian M
Job Details: 09/04/2020
WASHER MAYTAG MVWB835DW3 Cc of error Found stored error of f6e2 and f6e3 Needs UI and Control ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Near Warrensville Heights, OH 44128
Corey L.
Job Details: 09/04/2020
RANGE WHIRLPOOL WFE320M0ES2 "Customer complaint oven not working, confirmed, power to unit is correct, element checks pass, power not getting to element, unit needs control; ordrng 1 W11122560 (cntrl-elec)"
Near Gates Mills, OH 44040
Joe O
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS ), 1 W10895713 (COUPLER ), 1 W1089575
Near Austinburg Township, OH 44010
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRT1L1TZYB01 Cc unit icing up in freezer Found bag of veggies keeping freezer door open Removed and Cleared up ice And adjusted gasket OP Test Ok
Near Bay Village, OH 44140
Corina B
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 CC that the unit is not cooling. Found frost build up on the ff evap. Will need a main control and thermistor ; ordrng 1 W10843055 (Control) and 1 W11033168 (Harness)
Near Avon, OH 44011
Gabriel P
Job Details: 09/04/2020
REFRIGERATOR FRIGIDAIRE FGVU21F8QFC "Found evap frozen up check bi-metal good check element good force in to defrost need control and thermostat,gave estimate customer customer will thaw out then if it start back up again he will call if he wants to repair"
Near Avon, OH 44011
Gabriel P
Job Details: 09/04/2020
DRYER WHIRLPOOL GEW9250PW0 "Replace pulley kit old one was defective ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Chester Township, OH 44026
Brian M
Job Details: 09/04/2020
RANGE GE PB975ST1SS "Cc front right burner center is not working and temps in ovens dont regulate Found front right burner to functioning other than center needs burner Ran test bake to 350 on both upper and lower ovens found unit functioning fine but advised to replace temp
Near Cleveland, OH 44107
Corina B
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cust showed pop, sent pic. CC that the unit is not washing. F8e3 drain stuck on f4e3 pump motor not running. Found the connections to the pump and motor loose. Ran a calibration. Optest ok."
Near Cleveland Heights, OH 44121
Dan H
Job Details: 09/04/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint of gas leak, confirmed, found installers had incorrectly installed gas line and damaged it unit needs new gas line"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/04/2020
RANGE WHIRLPOOL WFG505M0BS2 Call senior tech advise customer that to put ceramic tile underneath will not burnt cause she has vinyl floor is not heat resistant so is going to warp and discolor
Near Mentor, OH 44060
Jason N
Job Details: 09/04/2020
WASHER WHIRLPOOL WFW8540FW1 "Cc unit controls not respondingFound unit will not power, led status light on ACU solid. Checked voltage to UI, good at 5.1v dc. Replaced UI using customer supplied pre Id part. Functionality restored, ran auto test, all functions passed. Op test good."
Near Strongsville, OH 44136
David R
Job Details: 09/04/2020
WALL OVEN COMBO WHIRLPOOL WOC54EC0HS01 Replaced part. Tested good. Op test ok
Near Cleveland Heights, OH 44118
Dan H
Job Details: 09/04/2020
WASHER AMANA NTW4516FW3 "Customer complaint of loud banging noise, unit is very unlevel and sitting on a pallet, advised customer that unit needs to be on a solid level surface, found a crack in the basket cause basket not to spin level, unit needs new basket, also noticed cus
Near Lorain, OH 44052
Gabriel P
Job Details: 09/04/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 "Found bad fuse replace from truck stock,opt test ok"
Near Cleveland Heights, OH 44106
Dan H
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint that door gasket is not sealing, confirmed, unable to reinstall, unit needs new door gasket, door gasket has already been ordered but is on back order , advised customer that the office will reach out when they have tracking pain part
Near Brooklyn, OH 44144
Corey L.
Job Details: 09/04/2020
MICROWAVE WHIRLPOOL UMV1160CW4 "Customer complaint light won’t shut off, confirmed, found top strike broken and still in switch, removed broken strike, unit needs new door; ordrng 1 W10686516 (door/mw)"
Near Garfield Heights, OH 44125
Corey L.
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB05 "Customer complaint water not dispensing and only one ice tray filled, unable to get water into filter area, fill tube was frozen also, valve solenoid heard, unit needs valve and filter head; ordrng 1 W11162041 (housing) and 1 WPW10179146 (valve-inlt)"
Near Cleveland, OH 44119
Dan H
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint that control panel freezes up, found control lock on turned off, user interface is working, installed new control, advised customer to monitor"
Near Mentor, OH 44060
Jason N
Job Details: 09/04/2020
ICEMAKER WHIRLPOOL WRX735SDBM00 "Cc unit not making iceRan manual ice maker harvest, jumped t to h, ice maker will not index. Unit needs ice maker. Replaced using truck stock. Ran manual harvest test, ice maker indexed and mold filled with water. Op test good.; used 1 W10882923 (ICE MAK
Near Lakewood, OH 44107
Corina B
Job Details: 09/04/2020
DISHWASHER KITCHENAID KUDS35FXSS5 "CC that the unit is running with no water. Ran diag 6-4 float switch open, 6-1 low water 6-6 cold water. Ran a calibration. Optest ok."
Near University Heights, OH 44118
Corey L.
Job Details: 09/04/2020
REFRIGERATOR GE TFX22KKD "Customer complaint water leaking from ice maker, could not find actual ms tag, confirmed leaking, found water coming from back of unit, found line to valve broken 1” from connection, fitting was able to be removed from obroken portion and used for new co
Near Mentor, OH 44060
Jason N
Job Details: 09/04/2020
DISHWASHER FRIGIDAIRE FDB421RFS3 Installed RH door spring. Door op test good.
Near Willoughby, OH 44094
Jason N
Job Details: 09/04/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Cc unit not level, door not opening and closing smoothly Found unit tilted slightly forward, top rack rolling out when door is opened. Door catching bottom kick plate, kick plate is not secured to unit. Leveled unit using leveling legs. Top rack now stat
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/04/2020
RANGE GE ZC2201NSS01 Found console display shorted also buttons not responding will need console with display board customer will get new
Near Amherst, OH 44001
David R
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc freezer evap cover frosting over. Found control not sending single up to defrost. Order control along with harness and thermistor. Will need to steam out evap. Fan is working. Ordering parts; ordrng 1 W10913629 (harns-wire) and 1 W11371382 (CONTROL) an
Near Bay Village, OH 44140
Corina B
Job Details: 09/04/2020
DISHWASHER MAYTAG DWU6750AAE Replaced the springs. Optest ok. ; used 1 Shipping from stock
Near Aurora, OH 44202
Brian M
Job Details: 09/04/2020
DRYER MAYTAG MDE6400AYW "Cc of noise Found noise coming from idler pulley Recommend to replace belt and pulley Est only ; ordrng 1 WP6-3700340 (bearing) and 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRV976FEM00 Cc unit not cooling Found temps in freezer about 25 and fridge at 40 light frost on both section evaps during step 4 Do not see uv dye anywhereFound condenser packed with debris cleared out advised to let run for 48 hours to see if there is a change if no
Near Bay Village, OH 44140
Corina B
Job Details: 09/04/2020
DRYER MAYTAG MDE9206AYW Replaced the idler and supports. Optest ok.
Near North Royalton, OH 44133
Corey L.
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Customer complaint water bottles freezing on top shelf, temps were -5 frz and 31 ff on top shelf, settings are set to coldest, advised on temp control, shelf bracket broken and will need tech to install; schdld next appmnt for 9/14 MON !"
Near Strongsville, OH 44136
David R
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Harness did not come with thermistor, got from t/s. Replaced all parts. Steam all ice. Tested, in diagnostics heater is working. Give 24 hours to return to normal temps ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
Near Munson Township, OH 44024
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL n/a Cc mullion heater warm Found mullion heater to be set to on. This is normal and is used for humidity control Advised customer on this and showed her how to turn on and off but advised to keep on
Near Westlake, OH 44145
Corina B
Job Details: 09/04/2020
DISHWASHER KITCHENAID KDTE334GPS0 CC that the top rack rolls out when opening the door and white residue on the tub. Advised cust to use pods instead of liquid. To do a clean cycle to clean the tub. Removed the wheels from the back. Optest ok
Near South Amherst, OH 44001
David R
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Cc not getting ice. Ran through Icemaker diagnostics a couple of times. Icemaker stopped midway through trying to find home position, timed out. Will need Icemaker. Water valve works. No lines or wires kinked. Customer paid SVC, do not order parts.; ordr
Near Chester Township, OH 44026
Brian M
Job Details: 09/04/2020
WASHER MAYTAG MAH6500AWQ Cc of tub noise Found Bearings to be bad Would need an outer tub and spinner support Spinner support is no longer available, customer does not want to repair
Near Cleveland, OH 44109
Dan H
Job Details: 09/04/2020
RANGE WHIRLPOOL WGG555S0BS00 "Customer complaint that oven is not maintaining temperature, oven temperature sensor at 1080 ohms, igniter is shutting off before it reaches temperature, unit needs new control; ordrng 1 Wpw10539994 (CNTRL)"
Near Moreland Hills, OH 44022
Brian M
Job Details: 09/04/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Cc icemaker making no to slow ice Found icemaker functioning rotating and calling for water Set temps to lower temps and advised to watch
Near WILOUGHBY HLS, OH 44092
Jason N
Job Details: 09/04/2020
WASHER MAYTAG MVWC415EW1 "Cc unit lid lock light flashingRan diagnostics, found codes f5e3 for lid unlock fault, f5e1 for lid switch fault and f5e2 for lid lock fault. Unit needs lid lock. Replaced using truck stock. Ran auto test and calibration. All functions passed. Op test go
Near Westlake, OH 44145
Corina B
Job Details: 09/04/2020
RANGE WHIRLPOOL KOCE500ESS08 "CC that the lights flickering, the microwave takes to long to heat and it not holding temperatureAdvised cust the lights flickering is due to the power dropping. Will need a electrician. Heated a couple of water for 2 minutes, boiling. Heated the oven to
Near Euclid, OH 44119
Joe O
Job Details: 09/04/2020
WASHER MAYTAG MVWC565FW0 "Cc: not completing cycleFound unit flashing rinse. Canceled cycle. Unit drained. Entered diagnostics. Found error code f7e1(basket speed fault), and f0e2(oversuds). Ran tachometer test. Found unit is sensing basket speed. Ran auto test. Found unit not sp
Near Solon, OH 44139
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc of ice maker leaking Found ice maker fill cup built up with ice Cleared icemaker Ran test harvest OP Test Ok
Near Willowick, OH 44095
Joe O
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KBFS25EWMS5 "Cc: not making ice, ice buildup on freezer floorFound no water from dispenser. Found water filter housing frozen. Found bail arm sticking on ice maker. Got bail arm to move free. Cycled ice maker again. Ice maker functioning as designed. Found drain tube
Near Strongsville, OH 44136
David R
Job Details: 09/04/2020
RANGE WHIRLPOOL KSGG700ESS2 "Cc not working. Getting F3E0 code. Sensor test in range 1080. Tested sensor from control through harness, 1080. Found wire connector loose, no slack in wire pulled it off. Corrected. Good. Tested oven on bake at 350* good. No error codes. Op test ok"
Near Cleveland, OH 44132
Joe O
Job Details: 09/04/2020
WASHER MAYTAG MVWB835DW5 Cc: error codesFound error code f2e1(stuck key). Tested key pad. Ran auto test and calibration. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 Replaced parts. Tested. Good. Unit closed. Op test ok
Near Parma, OH 44130
Corey L.
Job Details: 09/04/2020
DRYER MAYTAG MED6230HW0 "Customer complaint dryer makes a loud noise, confirmed, found right side panel dented causing panel to hit drum, popped dent out to prevent interference, op test good"
Near Cleveland, OH 44135
Dan H
Job Details: 09/04/2020
RANGE AMANA AGR5835QDB "Customer complaint of loud popping noise and now oven does not light, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Mayfield Heights, OH 44124
Jason N
Job Details: 09/04/2020
REFRIGERATOR AMANA ART318FFDW06 "Cc unit still too cold in ff sectionCustomer states food/product will still randomly freeze in ff section. Called wp techline, Jk, suggested to block off air return vents by 50% due to what could be cold air migration from freezer while idle. Blocked off
Near North Olmsted, OH 44070
Corina B
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ CC that the unit is leaking. Found the unit is not installed to the countertop or the cabinets. Advised cust to install the dishwasher with the brackets. Started a cycle. No leaks. Optest ok
Near Berea, OH 44017
Corina B
Job Details: 09/04/2020
WASHER AMANA NTW4516FW3 CC that the unit is leaking. Found the cold water supply line not tight. Tightened the supply line. Optest ok.
Near Willowick, OH 44095
Joe O
Job Details: 09/04/2020
DISHWASHER KITCHENAID KUDE48FXSS1 Installed sump assembly. Ran test cycle. Op test ok
Near Shaker Heights, OH 44122
Corey L.
Job Details: 09/04/2020
DISHWASHER GE GDF570SSJ2SS "Customer complaint water leaking and not filling inside, confirmed found bite mark out of drain hose on inlet from sump and outlet to drain, unit needs drain kit WD19X25187 and drain hose WD24X23016, customer would like to discuss with husband and will c
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/04/2020
DRYER GE GTDP301EL1WS Unit not starting found motor over heating and shutting off one of terminal of motor is burn will need motor she will not fix
Near Cleveland, OH 44109
Corina B
Job Details: 09/04/2020
WASHER MAYTAG MVW8230HC0 CC that there are loud noise when running cycles. Started a quick wash with a normal size load for customer. Small would get shifted to one side. Causing the basket to get unbalanced. Advised cust to run bigger loads.
Near Kent, OH 44240
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL GX5SHTXTT00 Cc temps dont seem good Found temp to be about 40 Advised and adjusted customers temp settings Advised it will take a few days to adjust OP Test Ok
Near University Heights, OH 44118
Corey L.
Job Details: 09/04/2020
FREEZER WHIRLPOOL WZF34X18DW03 "Customer complaint she got an extra shelf sent to her but it won’t fit, confirmed shelf sent was the smaller bottom shelf which does not have an extra space, the top has a few extra spaces but are for adjusting shelves, unit has correct amount of shelves