Service History 553 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ08

Near Rootstown, OH 44272

Brian M

Job Details: 07/27/2021

Cc unit too cold on ff section Found damper functioning when turned on and off but will not function during manual test same as evap will not run during test and kicks out Needs control and UI ; ordrng 1 W11399844 (Control) and 1 W11269232 (panel-ui)

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXSS1

Near Solon, OH 44139

Dan H

Job Details: 07/27/2021

"Customer complaint that customer found a melted piece, ran test cycle , unit completed, heater is working, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED9400SU0

Near Ravenna, OH 44266

Brian M

Job Details: 07/27/2021

Cc unit wont start Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 3392519 () from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Strongsville, OH 44136

David R

Job Details: 07/27/2021

Found wires under the door not plugged in. Corrected. Tested water and could hear valves activating. Ice cubed/crusted good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mayfield Heights, OH 44124

Jason N

Job Details: 07/27/2021

"Cc unit not washing clothingRan diagnostics, found codes f7e6 for motor fault. Check under unit. Found shifter arm had slipped out of splutch yoke. Per service pointer replace shift actuator. Replaced shifter using truck stock. Ran calibration and auto test. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Cleveland, OH 44120

Corina B

Job Details: 07/27/2021

Replaced the ice maker. Cycled. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Burton, OH 44021

Brian M

Job Details: 07/27/2021

Installed UI and control Ran test cycle OP Test Ok

We serviced a

ELECTROLUX WASHER

Model EFLS627UIWO

Near Bentleyville, OH 44022

Brian M

Job Details: 07/27/2021

"Cc unit still leaking in the front center of door Found customer using to much soap Advised on soap usage And if issue still remains after soap adjustment Advised on bellow replacement ; ordrng 1 5304505004 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Elyria, OH 44035

Gabriel P

Job Details: 07/27/2021

Confirmed f2e2 error unit will need elec control and user interface; ordrng 1 W11478526 (Console ui) and 1 W11419171 (Elect control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/27/2021

"CC that the ice maker quit work. Checked the wires at the door checked out good. Verified icemaker and fill tube is completely frozen. Water valve working as should will need the door. Customer will call whirlpool to verify if door can be covered. Customer will call back if they do cover part. Gave estimate.; ordrng 1 LW11026425 (Door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA2

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/27/2021

Installed sump and control Ran diagnostics test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Strongsville, OH 44149

David R

Job Details: 07/27/2021

"Cc unit taking long to pre heat. Tested, unit baked and got to 190 degrees in 20 mins. Called techline. Check broil element and voltage. Found 240 from control, broil open. Ordering broil element. ** wires not long enough. Will have to pull out if necessary *** requesting double labor ; ordrng 1 W10804429 (Broil element)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Wellington, OH 44090

David R

Job Details: 07/27/2021

"Customer had POP AND 3 year extended warranty. Took pics of all. Got there and unit is good, in English. Checked all options and checks good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Mayfield Heights, OH 44124

Jason N

Job Details: 07/27/2021

Cc unit needs ff door. Replaced RH FF door using customer supplied parts. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Garfield Heights, OH 44128

Dan H

Job Details: 07/27/2021

"Customer complaint that unit doesnt allow hi temp wash does not work on 1 hour wash, explained that this is designed this way, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Westlake, OH 44145

Marie V

Job Details: 07/27/2021

"Cc that the bin came in damage. Confirmed unit will need new bin, dent on liner cant be fix. Do not reschedule. Cust will put bin on door. ; ordrng 1 WPW10371194 (Bin)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Garfield Heights, OH 44128

Dan H

Job Details: 07/27/2021

"Customer complaint that defrost might not be working, defrost cycle working properly, unit is operating as designed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2032TS1

Near Cleveland, OH 44128

Jason N

Job Details: 07/27/2021

"Cc unit ff section not cooling, freezer is fineFound no airflow to ff section, some amount of ice buildup in freezer. Evaporator fan not running. Checked power in fan motor, good at 122v. Unit needs evaporator fan motor. ; ordrng 1 242077705 (Evap motor)"

We serviced a

KITCHENAID RANGE

Model KGCU482VSS01

Near Chagrin Falls, OH 44022

Jason N

Job Details: 07/27/2021

Installed surface ignitor. Burner spark performance still no good. Intermittent spark and ignition. Ordering valve/ignition switch assembly. Customer to be credited for surface ignitor. ; ordrng 1 WPW10371235 (Valve w/ignit. Switch)

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Parma, OH 44129

Marie V

Job Details: 07/26/2021

"Cc that the unit takes too long to dry. Unit is cycling on and off. Found vent outside clogged up. And the vent was plastic, advise cust that those are fire hazard to replace with flexible metal or ridged metal. Op test ok. Gave vent wizard number on lbc."

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF56R16DW04

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/26/2021

"Found temp good right on the money also may had a smart modern that may throw frequent to unit but when move it unit started working again advise her to monitor,opt test ok"

We serviced a

GE RANGE

Model JGBP33BEH3BB

Near Painesville, OH 44077

Jeff M

Job Details: 07/26/2021

The unit is not heating the igniter is receiving power needs a new igniter this is the spiral style; ordrng 1 WB2X9154 (Ignitor) and 1 S

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSF

Near Burton, OH 44021

Jason N

Job Details: 07/26/2021

"Cc oven not heating. Ran bake test, ignitor glowing, amp draw reading 3.0-3.2 amp, not enough to open gas valve, should be between 3.4-3.6a. Unit needs ignitor. Replaced using truck stock. Ran bake test, amp draw at 3.6a. Good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Beachwood, OH 44122

Jason N

Job Details: 07/26/2021

Installed updated main control and UI board. Functions tests passed. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, OH 44077

Dan H

Job Details: 07/26/2021

"Installed new control, op test no good , found actuator shorting out, installed new actuator, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL

Near Mayfield Heights, OH 44124

Dan H

Job Details: 07/26/2021

"Customer complaint that unit is not filling, started normal wash cycle unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; used 1 WPW10605057 (PUMP AND MOTOR ASSY), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model WRS555SIHZ00

Near Painesville, OH 44077

Brian M

Job Details: 07/26/2021

Cc of no ice Found ice line frozen Got line unclogged Ran about 16oz of water through the linesOP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Deerfield, OH 44411

Brian M

Job Details: 07/26/2021

Cc unit not washing properly Found cold valve not getting full pressure Pulled valve filter and cleared debris OP Test Ok Ran auto test and calibration OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Willoughby, OH 44094

Jeff M

Job Details: 07/26/2021

The correct part was ordered the incorrect part was packed into the box re-order. no eta; ordrng 1 W10915815 (Ui)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Willoughby, OH 44094

Jeff M

Job Details: 07/26/2021

Actuator slipped out of the splotch cradle. I set it back in place unit tested good no ETA on the part; ordrng 1 W10913953 (Actuator)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/26/2021

"Replace user interface and trim and dispenser pads ,but still doing same thing,call whirlpool and spoke to Kathy and she spoke to engineer and they said they didnt heard that issue before for me to check all connections so we did still doing same issue also took out filter and still same issue call tech line again spoke to robert he said to replace a regulator and if thats still dont fix it call back ordering part ; ordrng 1 W10786952 (Regulator) and 1 8212547rp (Tube)"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILWH4

Near Shaker Heights, OH 44122

Jason N

Job Details: 07/26/2021

Cc unit door falls downFound both right and left side link cables snapped. Replaced both link cables using customer supplied parts. Door op test good.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Brook Park, OH 44142

Corina B

Job Details: 07/26/2021

Cc that dryer is making a thumping sound. Verified and unit is working and sounds as designed. Explained to customer that unit rides on rollers and a idler pulley with belt and everything she hears is normal. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Ravenna, OH 44266

Brian M

Job Details: 07/26/2021

Cc unit not making ice Found ice maker rotating but stopping Needs ice maker and harness Customer wants to install ; ordrng 1 WPW10300022 (icemaker) and 1 W10838084 (harns-wire)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Brook Park, OH 44142

Corina B

Job Details: 07/26/2021

"Cc that the washer is working poorly. Verified and unit is working as designed. Ran a normal load to Explained the customer that the washer on a normal cycle will only fill a little less than half a basket and not all the way to the top, also to only use 2 tablespoons of detergent and 6 to 8 bath towels is a full load. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/26/2021

Found service pointer in fresh food section evap it was frozen with Ice replacing parts needed ; ordrng 1 WPW10501260 (Evaporator cove) and 1 W11033168 (Evap harness assy) and 1 W10843055 (Elect control) and 1 W10849460 (User interface) and 1 W11457241 (Drip pan)

We serviced a

MAYTAG DRYER

Model MED6230HW

Near Avon, OH 44011

Gabriel P

Job Details: 07/26/2021

Found unit buried again advise then to call us wants unit clear

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Strongsville, OH 44149

David R

Job Details: 07/26/2021

Customer said they did not receive control board. Replaced FZ top Right LED light. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Cleveland Heights, OH 44106

Dan H

Job Details: 07/26/2021

"Part recieved is only plastic buttons it doesnt have the need circuit board, ordering board, part is out of stock so not scheduling return appointment ; ordrng 1 W11368911 (Board)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Euclid, OH 44119

Jeff M

Job Details: 07/26/2021

Installed the new part op tested good. Light

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, OH 44077

Jeff M

Job Details: 07/26/2021

Installed the new part op tested good. LEDs

We serviced a

MAYTAG DRYER

Model n/a

Near Cleveland, OH 44127

Jason N

Job Details: 07/26/2021

"Cc unit making squeal noise in cycle.Ran dryer op test, could not duplicate noise running empty cycle. Pulled unit apart, found belt idler pulley sticky, not rolling well, bushing is wearing. Unit needs idler pulley. Replaced using truck stock. Reran op test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Cleveland, OH 44108

Dan H

Job Details: 07/26/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 3 degrees, found fresh food section evaporator frozen unit needs new thermistor, evaporator fan/shroud, and control, person here at the home has no money to pay service charge ; ordrng 1 W11098695 (Fan) and 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44109

Jason N

Job Details: 07/26/2021

"Cc unit not agitating properly.Ran auto test, unit did not agitate, did not shift. Checked under unit, found oil leaking from gearcase onto shift actuator. Unit needs gearcase and actuator. Customer not repairing, estimate only. ; used 1 W11454734 (Gearcase) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Strongsville, OH 44149

David R

Job Details: 07/26/2021

"Customer said done light did not come on the first 3 times when using. Unit is working as of today. Came in and lights are on, done light on front panel is working. Checked al connections, good. Reset power to unit and ran diagnostics cycle. Good. All lights working. Unit is good."

We serviced a

AMANA REFRIGERATOR

Model SQD25NBL

Near Aurora, OH 44202

Brian M

Job Details: 07/26/2021

"Cc auger motor turns on by itself every 3 min Found motor to have a short in it Part is NLA 10114804; ordrng 1 10114804 (motor,auger)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV01

Near Columbia Station, OH 44028

Corina B

Job Details: 07/26/2021

CC that the waterline is broken. Confirmed. Found the supply waterline is broken. Advised cust the supply line need to be replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Euclid, OH 44117

Dan H

Job Details: 07/26/2021

"Customer complaint that unit is not dispensing ice, found cubes melting in ice chute, removed, unit dispenses ice, unit is operating as designed"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VPF4

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/26/2021

Cc unit ice maker leaking Found crack in mold Replaced using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Painesville, OH 44077

Jeff M

Job Details: 07/26/2021

The bearings on the washer and filled the unit is leaking water out the bottom very expensive repair customer doesnt want an estimate unit is over 7yrs old

We serviced a

WHIRLPOOL DRYER

Model SDE3606AYW

Near Cleveland, OH 44119

Dan H

Job Details: 07/26/2021

"Customer complaint of squealing, confirmed, found rollers and pulley worn, unit needs new rollers and pulley ; ordrng 2 WP37001042 (Roller)s and 1 WPY54414 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE RANGE

Model 790.77433902

Near Euclid, OH 44123

Dan H

Job Details: 07/26/2021

"Customer complaint that oven is not heating, confirmed, found valve open, unit needs new valve ; ordrng 1 316404901 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Chardon, OH 44024

Jeff M

Job Details: 07/26/2021

I install the new parts same issue as before I called Tech Line I have 120 V at the icemaker and I have 36 V at the main control board with that being said there is a broken wire in the cabinet the unit is non-repairable

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Chardon, OH 44024

Jeff M

Job Details: 07/26/2021

The unit is leaking from the drain kit needs a new drain kits. Water dispenser switch is sticking in the door is sagging needs a switch a sham and a kit; ordrng 1 W11190084 (Drain kit) and 1 WP12575501 (Switch) and 1 WP487802 (Washer)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HZ8

Near Seven Hills, OH 44131

Jason N

Job Details: 07/26/2021

"Cc unit door squeaks when opened. Confirmed squeak. Removed door, cleaned up hinges. Lubricated with food grade silicone spray. Reinstalled door. Squeak now absent. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Brecksville, OH 44141

David R

Job Details: 07/26/2021

"Unit in RV camper. Customer bought camper and dishwasher came inside. No paper work for dishwasher she said. Sending to office to review if needed. Cc when turning on unit, drain kicks on and unit is locked. Called techline. Unplug pressure hose, could have been in a lockout from factory. Wait 10 mins, if still draining, replace pressure sensor. Unit started right up and let me go into a cycle. Unit is good. Op test ok. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA02

Near Brecksville, OH 44141

David R

Job Details: 07/26/2021

"Replaced right door gasket. Tested, good"

We serviced a

MAYTAG WASHER

Model MHWE450WW01

Near Wickliffe, OH 44092

Dan H

Job Details: 07/26/2021

"Installed new dispenser, op test good"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Mentor, OH 44060

Dan H

Job Details: 07/26/2021

"Customer complaint that unit might not be venting properly because their smoke alarm keeps going off when they cook, fan is working, fan is installed in the correct direction, unit is operating as designed , advised customer that they might need to have the vent cleaned"

We serviced a

GE REFRIGERATOR

Model GFE24JSKFFSS

Near Perry, OH 44081

Dan H

Job Details: 07/26/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature 51 degrees, freezer section temperature at -17 degrees, Evaporator fan is running, damper door is closed, unit needs new control and thermistor ; ordrng 1 WR55X10025 (Thermistor) and 1 WR55X35106 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV1

Near Richmond Heights, OH 44143

Jason N

Job Details: 07/26/2021

"Cc unit oven door not closing evenly.Customer states the left side of the oven door is still not flush with the console compared to the right side. Checks hinge installation and door assembly. All checked good. Called wp techline, Joel, try loosening door screws and tweaking then tighten back down. If not completely resolved, only a cosmetic issue, refer customer back to WP customer care. Door still not completely flush, customer not accepting. Advised customer to call WP consumer."

We serviced a

JENN-AIR RANGE

Model JDRP636HL00

Near Broadview Heights, OH 44147

David R

Job Details: 07/26/2021

Replaced receivers and inner door frame. Tested. Closer. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Olmsted Falls, OH 44138

Corina B

Job Details: 07/26/2021

CC that the unit does not agitate. Confirmed. F7e5 shifter fault. Service pointer to replace the shifter. Office to reschedule. ; ordrng 1 W10913953 (Shifter)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Parma, OH 44129

Marie V

Job Details: 07/26/2021

"Cc that the unit sounds like is spinning but is not. Unit was unplugged, plugged back in and drain pump started. Canceled and ran diag. No error code. Ran auto test pass. Explain cust how unit works and how much clothes use and detergent calibrated unit. Started a normal cycle. Op test ok "

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Parma Heights, OH 44130

Marie V

Job Details: 07/26/2021

Cc that the unit is not filling it has an error code like FL or LF and water comes out from drain hose when filling. Confirmed. Drain hose is on the floor, the error code showing is Long Fill, water is siphoning out while filling because drain hose is not 39 high from bottom of unit. Cust started a quick wash, unit started filling and washing , finished the cycled. op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Olmsted Township, OH 44138

Corina B

Job Details: 07/26/2021

CC that the unit is not finishing cycles. Confirmed. Ran diagnostics and and found a F7E5 shifter fault. Verified shifter and it was off the the cam. Replaced shifter and ran calibration. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG RANGE

Model MGT8775XB00

Near Broadview Heights, OH 44147

David R

Job Details: 07/26/2021

"Cc bottom oven not working, FL burner not working, knobs broken, valve under knob wont turn. 11 years old. Found lower oven igniter broken, ash white. Found valves on manifold seized up. Knobs are broken on the inside where they attach. Burner head might have to be broken off to replace, screws look rusted (took pics). Ordering parts needed ; ordrng 2 WPW10296917 (Knob)s and 1 W10854406 (Manifold) and 1 WPW10407678 (LF orfice holder) and 1 WP7432P143-60 (Igniter) and 1 WPW10406243 (Burner head)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near Williamsfield, OH 44093

Jeff M

Job Details: 07/26/2021

Installed the new part op tested good. Harness and plug

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Austinburg, OH 44010

Jeff M

Job Details: 07/26/2021

Customer states he has an issue at one point in time with the cabinets of the refrigerator being energized upon my arrival the machine is located in the barn. The outlet is wired correctly. From the cabinet of the machine to the ground source there is no power I have also touch the refrigerator in the same way that everyone else has touched the refrigerator I did not get shocked I cannot duplicate an issue or find an issue.

We serviced a

AMANA REFRIGERATOR

Model ASI2275FRS00

Near Grafton, OH 44044

Corina B

Job Details: 07/26/2021

Replaced the ice maker and valve. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Elyria, OH 44035

Gabriel P

Job Details: 07/26/2021

"Replace control board unit start to operate normal,opt test ok"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Royalton, OH 44133

Corina B

Job Details: 07/26/2021

CC that there is a thumping noise when its running. Confirmed. Found the idler pulley worn. Replaced the dryer repair kits. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Moreland Hills, OH 44022

Brian M

Job Details: 07/26/2021

"Cc unit not spinning Found slider to be damaged and scraping clutch Also hinge on lid broken Needs slider, clutch and lid Customer seeing if they have a warranty ; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER

Model KRFF507HBS00

Near Shaker Heights, OH 44122

Brian M

Job Details: 07/26/2021

Installed led in freezer OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW3

Near Elyria, OH 44035

Gabriel P

Job Details: 07/26/2021

"Replace gas burner,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Elyria, OH 44035

Gabriel P

Job Details: 07/26/2021

"Replace led lights on freezer,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Lorain, OH 44055

Gabriel P

Job Details: 07/26/2021

I wasnt aware of a smaller size belt call bj and found out I have been getting the wrong belt in truck stock ordering shorter belt ; ordrng 1 W11239857 (Belt) and 1 WPW10006384 (Belt drive)

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, OH 44124

Brian M

Job Details: 07/26/2021

Cc unit will not heat and light stays on Found error f6e0 and and f1e0 Found light relay stuck closed Needs UI and control ; ordrng 1 W11179310 (cntrl-elec) and 1 W11093254 (panl-cntrl)

We serviced a

GE REFRIGERATOR

Model GFE28GSKFSS

Near Chardon, OH 44024

Brian M

Job Details: 07/26/2021

Installed fan tower and installed update OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Lakewood, OH 44107

Marie V

Job Details: 07/26/2021

"Cc that the unit started making a loud noise like in the motor and that the time sometimes take too long to start. Unit was unplugged. Plugged unit back in and ran diag found error code of f2e1 UI stuck button. Ran auto test was able to hear when unit goes to a spin the gearcase is getting louder. Tilted unit found screw for rotors off, removed rotor and inspected saw oil on drain pump from gearcase, unit will need gearcase. ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Strongsville, OH 44149

David R

Job Details: 07/26/2021

"Replaced control, ui, latch. Tested, good. Ran test 51/52. Good. All components working. Op test ok"

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Rocky River, OH 44116

Marie V

Job Details: 07/26/2021

"Replaced control and UI, tested unit. Op test okNo core for. Return"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADE2

Near North Ridgeville, OH 44039

David R

Job Details: 07/26/2021

"Cc door just falling down no tension. Found friction sleeves broken, spring on left side broken. Stepped on retainer clip by accident and broke. No charge for retainer. Ordering out parts.; ordrng 2 WP8268961 (Sleeve friction)s and 1 WPW10337934 (Spring) and 1 WPW10503548 (Retainer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW

Near Parma, OH 44129

Corina B

Job Details: 07/26/2021

CC that the door stays locked. Ran diag ff5e2 DOOR LOCK ERROR f5e4 DOOR NOT OPENED BETWEEN CYCLES. Replaced the door lock. Ran a drain and spin. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42MWX01

Near Westlake, OH 44145

Marie V

Job Details: 07/26/2021

"Cc that the unit is not making ice. Confirmed took temps 37* on fresh food section and 0* on freezer. Cycled ice maker water started coming every where. And ice maker mold it started to come off the black paint on it. Unit will need valve and ice maker. Valve is discontinued. ; ordrng 1 4317943 (Ice maker) and 1 1113103 (Valve discontinued), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near LaGrange, OH 44050

David R

Job Details: 07/26/2021

"Cc unit making noise, mostly in the spin. Replaced cam, actuator and belt. Tested gearcase, good. Went through diagnostics cycle and no noise. Ran a manual spin cycle and no noise. Putting unit on normal cycle with a load inside, going through agitating, good. Drained unit out. Put on drain/ spin cycle. Let run through. Customer is nearby, no weird noises or sounds. As far as residue left on clothes. Let customer know about selections different options for more water in unit or wash cycles that have a higher water level to them and soil level as well. Can also add extra rinse if needed. Unit test good."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Bay Village, OH 44140

Marie V

Job Details: 07/26/2021

"Cc that the unit shows an f9 error code. Ran diag found f9e1 long drain. Removed front panel and inspected the drain pump, drain pump is good. Found a green chip (toy) on the black hose before entering drain catch. Removed and put everything back together and ran auto test, pass. That can cause a long drain issue. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland, OH 44113

Corina B

Job Details: 07/26/2021

Replaced the motor and belt. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS2

Near Cleveland, OH 44113

Corina B

Job Details: 07/26/2021

"Cust showed pop, sent pic. CC that there is a fault code f4e1. Confirmed. Checked the control at 4903 open. Replaced the door switches. Heated a glass of water. Opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HBS00

Near Westlake, OH 44145

Marie V

Job Details: 07/26/2021

"Cc that the door glass cracked. Confirmed is the inside glass that cracked Unit will need glass door,. Office will contact to schedule ; ordrng 1 W11295340 (Glass door)"

We serviced a

MAYTAG STACK W/D

Model MHWZ600TW01

Near Oberlin, OH 44074

David R

Job Details: 07/26/2021

"Found more items stuck in drain pump. Found drain pump not being activated and when it is only coming on for a couple seconds then going off, not draining unit. Followed tech should, would replaced MCU AND drain pump, gave estimate to customer. Does not want to go ahead with repair. ; ordrng 1 WPW10163007 (Motor control) and 1 WPW10730972 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Painesville, OH 44077

Brian M

Job Details: 07/23/2021

Cc no ice Ran icemaker found unit to rotate but not calling for water Installed icemaker still no water Moved unit from wall found hose to be pinched Ran icemaker test again unit filled advised on hose and to keep fridge away from wall so it doesnt pinch hose

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, OH 44266

Brian M

Job Details: 07/23/2021

Cc no water Found cold valve turned off Turned water on OP Test Ok

We serviced a

GE DISHWASHER

Model GDT535PGJ2BB

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/23/2021

"Found control getting 120 voltage also sending proper voltage dc to console but console not responding they will need ui control customer will not fix,opt test ok ; ordrng 1 WD21X10545 (Harness) and 1 WD21X23461 (Ui control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near North Olmsted, OH 44070

Marie V

Job Details: 07/23/2021

"Cc that the unit is not making ice. Took temps 0* on freezer and 36* on fresh food section. Took cover off ice maker, it was turned off, when turned back on started filling with water non stop , it over flow the ice maker. Replaced ice maker from T/S, it cycled and filled with water. Advice cust to allow a few hours for ice maker to start making ice. Op test ok; used 1 4317943 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Berea, OH 44017

Marie V

Job Details: 07/23/2021

"Cc that the unit is making a noise when tumbling. Confirmed found a screw on the seal on drum. Removed, verify it was not damaged, pass. Check vent outside, good air flow. But advice cust to replace foil vent for flexible metal or ridged metal because the foil vent is a fire hazard. Ran unit pass. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFSF6PKXCWW

Near Strongsville, OH 44136

Marie V

Job Details: 07/23/2021

"Cc that the unit has water under drawer, confirmed removed water tank cover off and filled a cup several times looking for a leak, couldnt find it, followed a straight line coming from back panel of water. Found drain tube clogged. Cleared out, added a cup of water it came out from the back, is clear. Op test ok"

We serviced a

KITCHENAID RANGE

Model KFED500ESS02

Near Cleveland, OH 44143

Dan H

Job Details: 07/23/2021

"Customer complaint of burning smell and now unit is not working, found power cord burned, terminal block is ok, unit needs new power cord; used 1 PT600L (4 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Madison, OH 44057

Jeff M

Job Details: 07/23/2021

The unit was leaking water I found the drain plug for the fresh food evaporator was plugged with ice I steamed out unit tested good

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Maple Heights, OH 44137

Corina B

Job Details: 07/23/2021

Replaced the control and ui. Ui has a scratch on it. Took picture. Will need a new ui. Brought the core back for return. Ran a calibration. ; ordrng 1 W11135391 (Ui)

Our Service

Our Training