We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near University Heights, OH 44118
Jeff M
Job Details: 04/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Madison, OH 44057
Arthur V
Job Details: 04/20/2018
Ran diagnostics. Found unit getting a f8e1 errot. Long fill no fill. Found cold water just trickling in. Needs water valve ; ordrng 1 W11210459 (WATER VALVE), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/25 WED !,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Deerfield, OH 44411
Robert A.
Job Details: 04/20/2018
Found rt front element not cycling , needs element and switch; ordrng 1 W10823729 (RT F ELEMENT) and 1 WPW10434452 (SWITCH), schdld next appmnt for 4/24 TUE ! [**],
We serviced a
WRS586FLDW02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/20/2018
Installed new control, advised customer to allow 24 hours for unit to reach correct temperatures ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Kent, OH 44240
Robert A.
Job Details: 04/20/2018
, Ran diognastics, suds, long drain, cleared pump, ran drain and spin, good, ran recal, good, talked w/cust using too much soap, need to use 2-3 tablespoons, op test ok; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/20/2018
Lid not locking. Found lid lock connector not completely connected. Reseated connection and tested ok.; Job Cmpltd
We serviced a
FFHB2740PP8A FRIGIDIARE
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/20/2018
Customer complaint of frost build up on ice box and user interface light is out, confirmed, unit needs new user interface and ice box seal kit; ordrng 1 242058229 (user interface) and 1 5303918784 (air handler housin)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/20/2018
Replaced main control. Ran calibration cycle. All tested ok.; Job Cmpltd
We serviced a
WED9400SW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/20/2018
Installed belt and pulley. Op test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2574VEQ10
Near Jefferson, OH 44047
Arthur V
Job Details: 04/20/2018
, Cust states dispenser is activating on its own. And will run until they open the door Found switch sticking. Needs front panel part number W10179007. Part has been discontinued talked to SM part no longer available. Part cost in Marcone is 451.15. Advised cust to call whirlpool about part availability. ; , Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Munson Township, OH 44024
Arthur V
Job Details: 04/20/2018
Replaced inverter bd,mag tube and t-stat. Unit op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near MENTOR ON THE, OH 44060
Gail V.
Job Details: 04/20/2018
Ran diagnostics no errors. Complaint of never ending spin. Cycled on drain and spin. Unit had excessive suds in tub let unit finish cycle and unit completed drain and spin and finished as designed. Op test good; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 04/20/2018
Received part cracked. Need to reorder ; ordrng 1 W11172234 (WATER VALVE), schdld next appmnt for 4/24 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Mentor, OH 44060
Arthur V
Job Details: 04/20/2018
Rick file number 7721783975. Called techline. Cubes are molding together—- Ran diagnostics with techline told to replace ice maker. Replaced with truck stock. Op test good. Told customer to give 24-48 hrs to start making ice. ; used 1 W10873791 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Mentor, OH 44060
Arthur V
Job Details: 04/20/2018
, Found drain pump excessively loud and needs replaced. Unit getting a f3e1 error pressure switch. Cleared code and tested. Intermittent issue. After clearing code code did reappear at the end of the cycle. running a quick wash load. After testing per tech sheet getting plus 5 v dc to control needs pressure switch. Cust claims unit did this 2 to 3 times in the past 2weeks ; ordrng 1 W11044559 (HOSE) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), schdld next appmnt for 4/23 MON !,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Parma, OH 44129
Dan H
Job Details: 04/20/2018
Customer complaint that unit is not spinning out clothes, ran diagnostics no error codes found, ran drain and spin cycle with wet load, unit completed cycle, clothes barely damp, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM1
Near Painesville, OH 44077
Arthur V
Job Details: 04/20/2018
Found unit not installed properly. Drain line going thru floor into drain underneath can cause syphoning. Found motor sump weak. Needs motor sump assy,tracks and stops. And a adjuster repair. Gave customer Ebels phone number. Putting in new oarts will not help until install is corrected. Customer is instructed to call when install is corrected. (See pics) ; ordrng 1 W10712395 (adjuster) and 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 1 WPW10482502 (pump&motor),
We serviced a
WTW8500DC3 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/20/2018
, Replaced suspension kit. Tested ok.; Job Cmpltd
We serviced a
KDTE254ESS0 KITCHENAID
Model DISHWASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/20/2018
Replaced filter, filter cup, and drain pump. Tested ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Shalersville Township, OH 44266
Robert A.
Job Details: 04/20/2018
Ran diagnostics, no fill, tested valves. Ng, cleaned valve screen, ng, needs valve, drain pump cracked, needs pump; ordrng 1 W10876600 (DRAIN PUMP) and 1 W11127357 (VALVE), schdld next appmnt for 4/24 TUE !,
We serviced a
JENN-AIR COOKTOP ELE
Model JGD8130ADS
Near Aurora, OH 44202
Robert A.
Job Details: 04/20/2018
Installed ignitor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVPA1
Near Aurora, OH 44202
Robert A.
Job Details: 04/20/2018
Ran diognostics, 1-1 stuck relay on control. Found wash motor not running, just humming, needs sump and controlCust to replace; ordrng 1 WP8524447 (RIBBON CABLE58.66) and 1 WPW10082853 (CLIP4.33) and 1 WPW10208688 (SUMP229.57) and 1 WPW10285178 (CONTROL90.27),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/20/2018
Found comp and fans not running, but power to unit, cycled power, comp and fans running, unit starting to cool, cust to watch, if reoccurring will need ui, and control bds; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS01
Near University Heights, OH 44118
Jeff M
Job Details: 04/20/2018
The door is not coming into contact with the switch needs a new door ; ordrng 1 12977877SQ (dor-fip ss), schdld next appmnt for 4/27 FRI !,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Geneva, OH 44041
Arthur V
Job Details: 04/20/2018
Found drain pump faulty. Replaced with truck stock. Op test good ; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW1
Near Rootstown Township, OH 44266
Robert A.
Job Details: 04/20/2018
Ran spin, no noise, cust had recording of noise, removed rotor, tightened stator and cluTch, ran unit again, no noise, ran with load, no noise, op test ok; Job Cmpltd,
We serviced a
WFW9400SW01 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Dan H
Job Details: 04/20/2018
Customer complaint of loud noise, confirmed, bearings are worn out, unit needs new basket, inner tub, and outer tub, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair; ordrng 1 W10772607 (tub-outer) and 1 W10772618 (tub-outer) and 1 WPW10269756 (basket)
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/20/2018
Still no parts
We serviced a
JMW8530DAS Jenn-Air
Model Wall Oven
Near North Royalton, OH 44133
Brian M
Job Details: 04/20/2018
Installed control board Op test ok ; Job Cmpltd
We serviced a
WMH78019HZ0 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 04/20/2018
Found interlocks not in the correct position. Corrected. Op test ok. ; Job Cmpltd
We serviced a
MRT519SZDH00 Maytag
Model Refrigerator
Near Painesville Township, OH 44077
Corina B
Job Details: 04/20/2018
Recovered refrigerant, replaced compressor evaporate and drier, pulled 28"vac w/ pump, watched, good, charged 4.16oz. r134a, unit cooling, pressures good, op test ok;
We serviced a
WOS51EC0AS00 WHIRLPOOL
Model WALL OVEN
Near Strongsville, OH 44136
Chad P.
Job Details: 04/20/2018
Confirmed glass is broken. However the overlay on control is damaged and the handle is scratched up. Needs both also replaced. ; ordrng 1 W10847542 (OVERLAY) and 1 WPW10317136 (HANDEL)
We serviced a
MAYTAG WALL OVEN
Model CWE5800ACB
Near Beachwood, OH 44122
Jeff M
Job Details: 04/20/2018
Main control is not sending power to the heating elements needs in the main control unfortunately part is discontinued; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Kent, OH 44240
Robert A.
Job Details: 04/20/2018
Found frost build up in frz, needs service kit; ordrng 1 W10916494 (SERVICE KIT), used 1 WP2315539 (MOTOR-EVAP) from stock, schdld next appmnt for 4/24 TUE !,
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 04/20/2018
Customer complaint that unit is not cleaning dishes at all, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
PSC23SGNABS GE
Model REFRIGERATOR
Near Brecksville, OH 44141
Dan H
Job Details: 04/20/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 37 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped system, found air 40psi, unit needs new compressor, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer does not want repair at this time
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/20/2018
Washer is making a grinding sound. This noise is from the bearings. And clothes are getting torn in washer. Wash plate is stripped. Office to order screw and wash plate. Upon return visit, we will replace bearings assembly as well. This is a 3 job count due to limited space.; ordrng 1 WPW10076270 (screw) and 1 WPW10380698 (washplate),
We serviced a
MGD9700SQ Maytag
Model Dryer
Near Brecksville, OH 44141
Brian M
Job Details: 04/20/2018
Cc that unit will not start cycleFound no error codes in Diagnostics modeRemoved and accessed control board checked resistance fromP1-3 to P1-4 was at 2.4 ohms Needs control board replaced Customer does not want to repair at this time
We serviced a
WRS321SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/20/2018
Found damaged meat pan and holder. Verified parts through supplier website. Leveled doors. Office to order meat pan and holder. ; ordrng 1 W10912335 (HOLDER) and 1 W11162446 (MEAT PAN)
We serviced a
KDFE104DBL5 Kitchenaid
Model Dishwasher
Near Broadview Heights, OH 44147
Brian M
Job Details: 04/20/2018
Cc that unit is not running Found error code 4-3 wash motor not running Wash motor kicks on for brief second Found normal resistance at wash motor but still not getting power at all times Needs pump assy and control board need replaced ordrng 1 W11084330 (cntrl-elec) and 1 W11085683 (pump&motor)
We serviced a
MZF34X18FW00 WHIRLPOOL
Model FREEZER
Near Parma Heights, OH 44130
Chad P.
Job Details: 04/20/2018
Found suction line hitting the cabinet. Adjusted. Op test ok. ; Job Cmpltd
We serviced a
MEDX6STBW1 WHIRLPOOL
Model DRYER
Near Parma Heights, OH 44130
Chad P.
Job Details: 04/20/2018
Found selector switch not changing cycles and handle broken. Needs both replaced. ordrng 1 W10648593 (switch) and 1 W10861225 (HANDLE),
We serviced a
WDF520PADB7 Whirlpool
Model Dishwasher
Near Mentor, OH 44060
Corey L.
Job Details: 04/20/2018
Installed parts, started 1hr wash, unit filled and drained, unit not leaking at this time, leaving water detection mitigation mat and instructed customer to check periodically the next few days; Job Cmpltd
We serviced a
W11105147 WHIRILPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 04/20/2018
Advised on loading and est time operations. Reset and calibrated unit. Ran service mode. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/20/2018
Found tab broken off middle spray arm mounT, needs mount; ordrng 1 W10199811 (SPRAY ARM MOUNT, MIDDLE46.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/23 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Chesterland, OH 44026
Arthur V
Job Details: 04/20/2018
installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Chardon, OH 44024
Jeff M
Job Details: 04/20/2018
Main control not responding will not rotate the drum. Also had a pressure sensor error code needs new pressure sensor; ordrng 1 W11031829 (CONTROL ) and 1 WPW10448876 (SENSOR ), schdld next appmnt for 4/24 TUE 8-12,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Edgewood, OH 44004
Arthur V
Job Details: 04/20/2018
, Replaced water valve. Op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Solon, OH 44139
Robert A.
Job Details: 04/20/2018
Ran diagnostics, 1-1 control fault power correct, connections good, needs control; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 4/24 TUE !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Novelty, OH 44072
Robert A.
Job Details: 04/20/2018
Found fan full of ice, needs fan motor and seal kit; ordrng 1 5303918784 (SEAL KIT) and 1 5304493604 (FAN), schdld next appmnt for 5/14 MON ! [**],
We serviced a
WED4800XQ1 Whirlpool
Model Dryer
Near Perry, OH 44081
Corina B
Job Details: 04/20/2018
CC that the dryer is not turning. Found the idler pulley had fallen off. Pulley and belt look good. Optest ok
We serviced a
LSN1000LW2 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corina B
Job Details: 04/20/2018
CC that the unit will not go into a spin cycle unless you manually turn it to a spin. Turned on a normal load and it went to a spin. Turned on a heavy wash and it agitates. Turned it to a spin and it spun; ordrng 1 WP3954071 (timer)
We serviced a
WED7300DW0 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/20/2018
Ran dryer on a couple of different settings, did not detect any rattling noise at this time. All tested ok.; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 04/20/2018
Dishwasher not filling. Control board not sending 120 vac to valve. Office to order control board.; ordrng 1 W10866116 (cntrl-elec)
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/19/2018
Chiming noise is no longer functioning. Office to order console.; ordrng 1 W11102318 (CONSOLE)
We serviced a
MED7500YW2 MAYTAG
Model DRYER
Near Cleveland Heights, OH 44106
Dan H
Job Details: 04/19/2018
Customer complaint that unit is not heating, Confirmed, found tco open, element is good, 240vac to tco, ordering tco and thermostat ; ordrng 1 W10843940 (thermostat) and 1 WPW10625430 (thermostat)
We serviced a
JB750SF4SS GE
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 04/19/2018
Replaced broil element. Also found wiring harness is damaged. Office to order harness.; ordrng 1 WB18X21460 (harness wire hb)
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44134
Chad P.
Job Details: 04/19/2018
Ran unit with nothing in it on drain and spin. Unit is level and shaking excessively. Suspension checks good. Adjusted feet as best as possible. No effect. Needs basket replaced. ; ordrng 1 W10752719 (basket)
We serviced a
LFHT2131QF0 FRIGIDIARE
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 04/19/2018
Found evap fan dead. Needs evap fan replaced and upper evap defrosted. ; ordrng 1 242077702 (FAN, EVAP)
We serviced a
GFE28GSKBSS GE
Model Refrigerator
Near Highland Heights, OH 44143
Brian M
Job Details: 04/19/2018
Cc that ice is freezing in chute
We serviced a
MHW7100DW0 Whirlpool
Model Washer
Near Cleveland, OH 44120
Brian M
Job Details: 04/19/2018
Cc that unit stopped workingRan diagnostics found no errors reset power to unit Ran normal Op test ok
We serviced a
WRT108FZDW02 Whirlpool
Model Refrigerator
Near Cleveland, OH 44104
Brian M
Job Details: 04/19/2018
Cc unit is not staying at temp .Found unit making cool Ff 34 Fr 3Could not duplicate Unit is working as designed
We serviced a
KSRG25FKBT05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 04/19/2018
Cc that unit is not running.. Found unit plugged in but not cooling Compressor not running and I could not get it to start Will need compressor and dryer filter and the evapOffice to reschedule with customer ; ordrng 1 W10309994 (compressor) and 1 WP2188823 (evaporator),
We serviced a
GTWN4250D2WS GE
Model Washer
Near Cleveland, OH 44105
Brian M
Job Details: 04/19/2018
Cc that unit won’t drain and water levels are high Found unit full of water turned it to drain and spin no issues with draining Ran diagnostics found error for pressure switch Ran test cycle water not stopping at right levels needs pressure switch replaced also found unit not allowing hot water to enter at all times fill for 30 seconds then switches to cold when control is set to hot Needs pressure switch and control board ; ordrng 1 WH12X10412 (switch pressure) and 1 WH12X10614 (control asm) and 1 WH41X365 (hose,water level), schdld next appmnt
We serviced a
MVWC416FW0 Whirlpool
Model Washer
Near Highland Heights, OH 44143
Corey L.
Job Details: 04/19/2018
Customer complaint of washer making a rubbing noise, unit was washing when tech arrived, she said it hasn’t made the sound the last couple loads, found shroud hitting pulley again, used two plastic washers on screws for shroud, op test good; Job Cmpltd,
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near East Cleveland, OH 44112
Corey L.
Job Details: 04/19/2018
Customer complaint dishwasher not washing properly, temped water at 116 degrees out of the faucet, advised customer to run hot water in the sink until fully hot before starting a cycle, ran diagnostics no error codes found, unit is operating as designed ; Job Cmpltd
We serviced a
WTW7000DW0 Whirlpool
Model Washer
Near East Cleveland, OH 44112
Corey L.
Job Details: 04/19/2018
Customer complaint er light not working, unit found with powdered detergent all over, started normal wash cycle with the Extra Rinse selection, extra rinse is working illuminated, unit is operating as designed;
We serviced a
IUD8500BX1 Whirlpool
Model Dishwasher
Near Lakewood, OH 44107
Corey L.
Job Details: 04/19/2018
Installed manifold and screen, op test good; Job Cmpltd
We serviced a
WDF520PADM7 Whirlpool
Model Dishwasher
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/19/2018
Found the drain hose was not elevated. Raised the drain hose. Dishwasher drained. Ran a diag no codes. Ran a calibration. Optest ok.
We serviced a
WTW5840BW0 Whirlpool
Model Washer
Near Beachwood, OH 44122
Corina B
Job Details: 04/19/2018
CC that there is a grinding noise. Found the shield is melted from the belt. Tightened the cam. Replaced the shield from t/s. Optest ok. ; used 1 WPW10427633 (SHIELD) from stock,
We serviced a
FFBD2406NW0A Dishwasher
Model Frigidaire
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/19/2018
The overlay that was sent was bent. Called SM to order order a new overlay and to call about sending it in a box where the overlay does not get bent.; ordrng 1 154877801 (overlay), schdld next appmnt
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/19/2018
CC that the unit stopped working. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked the terminal block, good. Checked the fuses, good. Checked motor windings, good. Checked the timer windings, good. Will need a start relay. Called SM to order part. ; ordrng 1 W10861224 (door) and 1 WPW10117655 (relay-pts), schdld next appmnt
We serviced a
LSE7806ACE MAYTAG
Model WASHER/DRYER STACK
Near Westlake, OH 44145
Dan H
Job Details: 04/19/2018
Installed new idler pulley, op test good ; Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/19/2018
Completely defrosted evap. Replaced control and fan assy. Op test ok. ; Job Cmpltd
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/19/2018
Customer complaint that unit does not always complete cycle and is banging cabinet sides during spin, found shock absorbers worn out, started drain and spin cycle, unit displayed lr(locked rotor) error code after a few minutes motor is good, unit needs new control and shocks, shock assembly and control are no longer available
We serviced a
LFHT2131QP0 FRIGIDIARE
Model REFRIGERATOR
Near Sheffield, OH 44054
Dan H
Job Details: 04/19/2018
Installed new ice maker , op test good ; Job Cmpltd
We serviced a
FFU20FC4AW1 FRIGIDIARE
Model FREEZER
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/19/2018
Unit not keeping all types of meat frozen. Found that freezer has refrigerant leak. Customer does not want to repair.; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/19/2018
Found ice/frost buildup on evaporator coil. Defrosted evaporator coil. Thermistor is shorted. Office to order evaporator motor with harness.; ordrng 1 W11087438 (motor-evap), schdld next appmnt for 4/26 THU
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44128
Brian M
Job Details: 04/19/2018
Cc that unit leaks when on heavy xtra heavy load Filled tub up to the max found no leaks, ran drain and spin found no leaks Could not duplicate issue.. Op test ok ; Job Cmpltd
We serviced a
11021884001 Kenmore
Model Washer
Near Cleveland, OH 44107
Corey L.
Job Details: 04/19/2018
Installed parts parts ordered, op test good; Job Cmpltd
We serviced a
MVWC425BW0 Maytag
Model Washer
Near Lorain, OH 44053
Dan H
Job Details: 04/19/2018
Customer complaint of loud noise, confirmed, bearings in gearcase are worn, unit needs new gearcase and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase), schdld next appmnt
We serviced a
WFE515S0ET1 Whirlpool
Model Range
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/19/2018
Replaced control in range. Tested operation of range temperature. Oven temperatures fluctuated properly. ; Job Cmpltd
We serviced a
WTW4950XW3 Whirlpool
Model Washer
Near Strongsville, OH 44136
Chad P.
Job Details: 04/19/2018
Found unit stored fault for basket speed sensor fault. Replaced actuator. Op test ok. ; used 1 WPW10006355 (ACTUATOR)
We serviced a
WRB329DMBW00 Whirlpool
Model Refrigerator
Near North Olmsted, OH 44070
Holly Butcher
Job Details: 04/19/2018
Installed water valve, ice maker did not cycle, jumped t&h on ice maker, ice maker failed, replaced ice maker with truck stock, cycled water, op test good; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Munson Township, OH 44024
Corina B
Job Details: 04/19/2018
Replaced the parts listed. Ran a calibration. The cold water is not going threw the valve. Found sediment in valve, cleaned it out still no good. Will need a new water valve; ordrng 1 W11172234 (WATER VALVE ), schdld next appmnt
Near Lorain, OH 44052
Dan H
Job Details: 04/19/2018
W8RXEGMWQ03 Whirlpool Refrigerator Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 9 degrees, evaporator fan is running, compressor and condenser fan are running, evaporator has good frost patt
We serviced a
DU1015XTXS2 Whirlpool
Model Dishwasher
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/19/2018
an dishwasher through wash and drain cycles. Proper pressure and draining ok. Not changing from wash to rinse cycle. Office to order control w10906414.; ordrng 1 W10906414 (cntrl-elec), schdld next appmnt
We serviced a
WRS571CIDW01 Whirlpool
Model Refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 04/19/2018
Found damper knocking again. Needs replaced. ; ordrng 1 W11164593 (DAMPER ASSY), schdld next appmnt
We serviced a
NTW4516FW2 Amana
Model Washer
Near WARRENSVL HTS, OH 44128
Brian M
Job Details: 04/19/2018
Cc that unit won’t drain Found super long hose connected and ran to toilet in a diff room Advised customer to get that fixed and everything should go back to normal
We serviced a
KSRG25FKBT05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 04/19/2018
Cc that unit is not running.. Found unit plugged in but not cooling Compressor not running and I could not get it to start Will need compressor and dryer filter and the evapOffice to reschedule with customer ; ordrng 1 W10309994 (compressor) and 1 WP2188823 (evaporator)
We serviced a
GTWN4250D2WS GE
Model Washer
Near Cleveland, OH 44105
Brian M
Job Details: 04/19/2018
Cc that unit won’t drain and water levels are high Found unit full of water turned it to drain and spin no issues with draining Ran diagnostics found error for pressure switch Ran test cycle water not stopping at right levels needs pressure switch replaced also found unit not allowing hot water to enter at all times fill for 30 seconds then switches to cold when control is set to hot Needs pressure switch and control board ; ordrng 1 WH12X10412 (switch pressure) and 1 WH12X10614 (control asm) and 1 WH41X365 (hose,water level), schdld next appmnt
We serviced a
WGD4815EW2 Whirlpool
Model Dryer
Near Euclid, OH 44132
Corey L.
Job Details: 04/19/2018
Customer complaint unit not heating, when tech arrived customer stated since they made the call they found the gas was turned off, unit is now heating, inspected dryer functions, op test good; Job Cmpltd
We serviced a
WMH31017HS0 Whirlpool
Model Microwave
Near Kirtland, OH 44094
Corina B
Job Details: 04/19/2018
CC that the mw keeps tripping the breaker. Ran the microwave several times did not trip the breaker. The outlet is good. Working as designed. Optest ok. ; Job Cmpltd
We serviced a
KRFF507ESS01 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 04/19/2018
CC that there is ice forming on the back wall of the ff and there is water still leaking. Removed the cover filled the ice maker and the water could not find water dripping. Found ice is forming on the back wall of the ff. ; ordrng 1 W10815476 (tube-water) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter), schdld next appmnt
We serviced a
MDB4949SDE3 Maytag
Model Dishwasher
Near Westlake, OH 44145
Dan H
Job Details: 04/19/2018
Customer complaint that unit shuts off after a few minutes of running, started normal wash cycle, unit filled and began wash cycle, then unit cancelled and drained after a few minutes, reset control, started normal wash cycle, unit did not shut off after a few minutes, op test good ; Job Cmpltd,
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Fairview Park, OH 44126
Dan H
Job Details: 04/19/2018
Customer complaint that unit is not spinning clothes out, ran diagnostics found f7e1(basket speed fault), f0e2(over suds condition), , f2e1(stuck key), and f5e1(lid switch fault) error codes, ran manual test cycle, lid locks and unlocks, unit shifts from agitate to spin and back, ran drain and spin cycle with wet load, unit completed cycle, clothes barely damp at end of cycle, unable to duplicate the problem, unit is operating as designed ;
We serviced a
MVWB955FC1 Maytag
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/19/2018
Customer stated that washer leaked across floor, around washer. We ran test cycle on washer. Found insulation underneath was wet. Leak was coming from drain hose attached to tub. The spring clamp that holds the hose on did not have enough tension to put pressure on hose. Replaced spring clamp with hose clamp. Tested washer again. All tested ok. No leaks.; Job Cmpltd
We serviced a
KFIS27CXMS5 Whirlpool
Model Refrigerator
Near Brook Park, OH 44142
Macaulay G.
Job Details: 04/19/2018
Replaced thermistor. All tested ok.; Job Cmpltd
We serviced a
LGR8620PG0 Whirlpool
Model Dryer
Near Brecksville, OH 44141
Chad P.
Job Details: 04/19/2018
Found motor seized and blower locked on. Will need blower and motor. Also, belt cracking. Need all replaced; ordrng 1 279827 (motor!dryer) and 1 341241 (belt,drive) and 1 WP694089 (BLOWER WHEEL), schdld next appmnt
We serviced a
WRF555SDFZ01 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Chad P.
Job Details: 04/19/2018
Installed and conformed gasket. Op test ok. ; Job Cmpltd