Near North Royalton, OH 44133
David R
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc unit Fz not freezing, noise, no ice, unit turns off by itself every 10 mins and then turns back on after about 5 seconds. Found evap cover in FZ covered with ice/frost. Fan not running. Heater checks good. Also noise coming from damper. Checked power
Near Streetsboro, OH 44241
Brian M
Job Details:
02/11/2020
DRYER WHIRLPOOL WED4815EW1 Ran entitlement unit is within 1 year warranty Cc of no heat Found vent to be packed with lent Removed vent ran test cycle unit heated just fine Advised on having vent cleaned out
Near Brimfield Township, OH 44240
Brian M
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Complaint of noisy operations Plugged unit in and listened for any abnormal noises I could not hear or duplicate any abnormal noises Advised to let cool for 24 hours then sell
Near Cuyahoga Heights, OH 44127
Dan H
Job Details:
02/11/2020
REFRIGERATOR AMANA ART318FFDW06 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 67 degrees, evaporator fan is running , condenser fan is running, compressor is making very loud buzzing noise, unit needs new comp
Near Brecksville, OH 44141
David R
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced parts. Give 24 hours to return to normal temps. Op test ok.
Near Strongsville, OH 44136
David R
Job Details:
02/11/2020
DRYER MAYTAG MEDX655DW1 Cc unit was not starting. Start button was not seated correctly. Corrected. Op test ok
Near Brimfield Township, OH 44266
Brian M
Job Details:
02/11/2020
DRYER WHIRLPOOL WED4815EW1 Cc of unit not drying well Found unit to be getting warm but not hot like it should Removed vent and unit started to get better heat Advised on getting venting looked at and cleaned out OP TEST OK
Near Franklin Township, OH 44240
Brian M
Job Details:
02/11/2020
DRYER MAYTAG MDE7658BYW Cc unit not starting againFound thermal fuse blown Replaced using truck stock Ran test cycle OP TEST OK Advised on getting vent checked and cleaned ; used 1 3392519 (
Near Cleveland, OH 44109
Corey L.
Job Details:
02/11/2020
DRYER MAYTAG MEDB835DW3 "Customer complaint dryer not working, confirmed unit selections not working, power to unit is correct, power at control is correct, power to ui is 5vdc, reconnected unit operating as normal, loose connection from unit not level and teetering on 2 feet, a
Near Thompson Township, OH 44086
Jeff M
Job Details:
02/11/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Inlet valve is not opening all the way customer has well water. the pump has a gauge on it with the system primed Max is at 60 pounds of pressure needs a new water valve. The valve is only allowing water to trickle in not enough to fill in the allowed amo
Near Concord Township, OH 44077
Corina B
Job Details:
02/11/2020
DRYER MAYTAG MEDE500VW0 "Replaced the control. Brought the core back for return. Ran air dry and high heat, cycled properly. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock"
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details:
02/11/2020
RANGE FRIGIDAIRE FFEF3018LWG "Installed new cooktop, op test good"
Near Aurora, OH 44202
Brian M
Job Details:
02/11/2020
DISHWASHER GE GDF520PGJ0WW Cc unit not filling Or washing Ran manual test on valve valve is getting power but not letting water in Ran manual pump test unit is getting power put not running Also found door seal ripped Need main pump and water valve and seal replaced
Near Ashtabula, OH 44004
Jeff M
Job Details:
02/11/2020
RANGE WHIRLPOOL WFG320M0BS0 Igniter was weak and replaced it with truck stock unit tested good; used 1 12400035 (IGNITER) from stock
Near LaGrange Township, OH 44050
David R
Job Details:
02/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced part, tested. Op test ok"
Near Maple Heights, OH 44137
Dan H
Job Details:
02/10/2020
WASHER ROPER RAS7133PQ0 "Installed new gear case, brake, and clutch, op test good"
Near Broadview Heights, OH 44147
Dan H
Job Details:
02/10/2020
COOKTOP ELE JENN-AIR JED4430WB01 "Installed new cooktop, op test good"
Near Solon, OH 44139
Brian M
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Cc of no cool Removed evap cover found no frost pattern Found .5 amp draw Needs sealed system work Unit is the new kind that requires lock ring repair tech has aluminum heat exchanger Will need evap and drier Do not order parts customer has to contact blo
Near Willoughby, OH 44094
Jeff M
Job Details:
02/10/2020
RANGE WHIRLPOOL KODE500ESS04 Installed new part unit op tested good
Near Solon, OH 44139
Brian M
Job Details:
02/10/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Cc of unit not filling Found mounting screw to be under float Removed screw ran test cycle unit filled but sump is not running Sump getting proper powerNeeds sump assembly EST only
Near Cleveland, OH 44110
Jeff M
Job Details:
02/10/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Installed new part unit op tested good
Near Highland Heights, OH 44143
Joe O
Job Details:
02/10/2020
DRYER MAYTAG MEDC465HW0 "Cc: not heatingWent to check power. Found power cord shorted. Replaced terminal block and dryer cord. ran test cycle. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of
Near Moreland Hills, OH 44022
Jason N
Job Details:
02/10/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc unit making ice slowly.Customer stated only made a few batches since last visit out. Checked ice maker, ice in mold, checked door switch, ice maker will start to harvest. Closed freezer door and waited to see if harvest continues. It did not. Freezer
Near Madison Township, OH 44057
Arthur V
Job Details:
02/10/2020
WASHER MAYTAG MVWB765FW2 Customer complaint of noise in spin. Also that unit control is erratic and that unit doesnt fill all the way on deep fill wash. Getting 2 error codes f7e9. Friction from the motor and f2e1 stuck button. Found unit needs a gearcase and control. ; ordrng 1
Near Amherst, OH 44001
Gabriel P
Job Details:
02/10/2020
RANGE WHIRLPOOL gmc305pdb6 Replace control and control panel and it did not turn on the element but found a different issue with control the display not coming on took all connector out and plug back in a no displays turn power off and on to reboot no display took new control out a
Near Wellington, OH 44090
David R
Job Details:
02/10/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Cc of burning smell. Turned unit on at breaker. Looked inside, found items of food stuck between element, food items are burnt on to heater. Scrapped off all burnt parts. Ran diagnostics, good. Advised for smell that it will take a couple of cycles to ge
Near Strongsville, OH 44136
Corina B
Job Details:
02/10/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced the basket and bellow. Started a normal cycle and a drain and spin. Optest ok.
Near Willoughby Hills, OH 44092
Jason N
Job Details:
02/10/2020
WASHER MAYTAG MVWC565FW0 "Installed control and wire harness. Op test no good, still will not fast agitate. Called BJ for advice, based on testing, only thing left will be gearcase. Tried to check agitation with agitator removed, could not remove, bolt seized. Unit will need tub,
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMHV01 "Installed door, missing 1 button. Needs button; ordrng 1 WP12246608 (button- pl)"
Near Strongsville, OH 44136
Corina B
Job Details:
02/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "CC that the front panel, the ui, the tub are cracked. Will need a new tub, inner and outer door, the vent, vent cover, the ui. ; ordrng 1 W10804026 (tub-dishwr) and 1 W10860142 (door-inner) and 1 W11227945 (deflector) and 1 WP8269259 (gasket) and 1 WPW10
Near Cleveland, OH 44102
Jeff M
Job Details:
02/10/2020
WASHER AMANA MTW4516FW1 Customer son installed the incorrect suspension. I reinstalled the original suspension there was nothing wrong with it. The unit was not balanced I move the machine and re-leveled the unit tested good
Near Parma Heights, OH 44130
Gabriel P
Job Details:
02/10/2020
WASHER MAYTAG MAV8601AWW "Customer already replace cam he wanted me to make sure switch is put back correctly notice it wasn’t correct also found one of the taps on switch broken in half ,also ran twice rinse cycle it fill and drain and spin opt test ok"
Near LaGrange Township, OH 44050
David R
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc of noise. Found noise coming from diffuser. Ordering diffuser; ordrng 1 W11164593 (diffuser)
Near Cleveland, OH 44139
Jason N
Job Details:
02/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed dispenser using customer supplied pre Id part. Ran diagnostics cycle to verify operation. Dispenser opened in cycle. Op test good.
Near Broadview Heights, OH 44147
Corey L.
Job Details:
02/10/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint door not closing keeps popping open was hard from beginning but has gotten worse, confirmed door not staying closed, nothing obstructing door racks were removed, unit level but not installed properly side mounting screws were out in fr
Near Strongsville, OH 44149
David R
Job Details:
02/10/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced slide rail. Tested. Good. Advised to make sure glass is pushed forward above it. Op test ok
Near North Royalton, OH 44133
Dan H
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer only recieved one door, door needs reordered; ordrng 1 W11301144 (dor-fip)"
Near Avon, OH 44011
Gabriel P
Job Details:
02/10/2020
WALL OVEN WHIRLPOOL WOD51EC0HS01 customer complain that when using steam it leak water underneath call whirlpool tech line they said is normal and both bake oven are heating no issue found opt test ok Spoke to Chris.
Near North Royalton, OH 44133
Dan H
Job Details:
02/10/2020
DRYER MAYTAG MGDB765FW0 "Installed new top, op test good"
Near Wellington, OH 44090
David R
Job Details:
02/10/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Cc of burning smell. Took off cover. Found capacitor burnt and wires coming to cap burnt. Ordering mag,cap,diode,transformer and filter board. ; ordrng 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (di
Near Solon, OH 44139
Jason N
Job Details:
02/10/2020
RANGE WHIRLPOOL WOS51EC7AB01 "Cc unit not keeping right temperature.Customer states things are too done or burnt.Ran bake test to 350, actual reading after preheat and cycle 370-375. Calibrated temp -15 degrees. Ran bake test to 400, reading 398-410. Advised customer to allow approx
Near Middleburg Heights, OH 44130
Corina B
Job Details:
02/10/2020
DISHWASHER MAYTAG MDB4949SDM3 Replaced the wheels and stops. Ran a calibration. Optest ok.
Near Avon, OH 44011
Gabriel P
Job Details:
02/10/2020
WASHER WHIRLPOOL WTW5000DW "Ran diagnostic no error codes,ran calibration and auto test pass ran drain and spin pass nothing wrong with unit ,opt test ok"
Near Parma, OH 44134
Dan H
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL MSS26C6MFZ "Customer complaint of frost in freezer section , confirmed, found freezer section door gasket not sealing, used heat and petroleum jelly to adjust gasket, op test good"
Near Brooklyn, OH 44144
Dan H
Job Details:
02/10/2020
WASHER WHIRLPOOL MVWX655DW1 "Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, found hot water supply valve turned off, turned on, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Auburn Township, OH 44023
Jason N
Job Details:
02/10/2020
DISHWASHER KITCHENAID KUDC10FXSS5 Installed control console. Ran wash test then cancel drain. Op test good.
Near Solon, OH 44139
Jason N
Job Details:
02/10/2020
WASHER AMANA NTW4516FW3 "Cc unit leaking from back or underneathRan auto test, unit leaking at back right corner, found leaking from drain hose connection. Customer using too big of a drain hose, hose clamped on. Drain port is smashed, will not seal up. Unit needs drain hose, cl
Near Brooklyn, OH 44144
Corina B
Job Details:
02/10/2020
WASHER MAYTAG MVWC565FW Replaced the agitator. Ran a calibration. Optest ok.
Near Cleveland, OH 44109
Dan H
Job Details:
02/10/2020
WASHER WHIRLPOOL WFC7500VW0 "Customer complaint that unit will not spin at high speed, confirmed, unit needs new motor; ordrng 1 WPW10192987 (motor-drve)"
Near Mentor, OH 44060
Arthur V
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced both control box and thermister. Advised customer not to push items all the way back against the back wall. There is a space behind shelf designed to stay open for air flow. Op test good. Customer had set at 3, i set to 2.
Near Solon, OH 44139
Brian M
Job Details:
02/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Cc of unit leaking by filter Found water valve near filter one of the lines was not seated all the way in and was leaking Pushed line in all the way OP TEST OK
Near Lorain, OH 44053
Corina B
Job Details:
02/10/2020
WASHER WHIRLPOOL WTW8500DC5 "CC that there is a noise in agitate. Found a squeaking noise with the suspends. Called t/l Joel the click clack noise is normal, not to replace any parts. Could not tell him that I hear a squeaking noise from the suspension rods. ; ordrng 1 W11130356 (su
Near Cleveland, OH 44109
Jeff M
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer was only feeling the retracting springs that are built into the railings on the freezer door unit tested good
Near Avon Lake, OH 44012
Corina B
Job Details:
02/10/2020
OTR MICROWAVE KITCHENAID KMHS120ESS5 "CC that the light does not turn off.. checked the light socket, good. When turning the control on for the light, does not turn off or get dim. Has correct light bulb. Will need a new control. Part is covered under manufacturer warranty. ; ordrng 1 W11182
Near Solon, OH 44139
Brian M
Job Details:
02/10/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 "Cc of leak from left front Found leak to becoming from around hinge area Could not figure out what’s causing is Spoke to BJ and he advised to remove pressure from the left leg , raised left leg and leak slowed /stopped At this time unit is not leaking"
Near Avon, OH 44011
Gabriel P
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 When arrive door was not shut all they advise customer to always make sure door is close and make sure they don’t push door and walk away otherwise they won’t know if door is completely shut Replace parts opt test ok
Near Aurora, OH 44202
Brian M
Job Details:
02/10/2020
REFRIGERATOR KITCHENAID KRC704FSS00 Cc door ajar light is on and no lights are onFound right hand door switch unplugged Plugged back in OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details:
02/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Cc ice not dispensingFound ice been to be really tight and not spinning freely Needs ice binEST only
Near Reminderville, OH 44202
Brian M
Job Details:
02/10/2020
RANGE JENN-AIR JES9900BAS Cc blower not working Verified power going to blower but motor is not running Needs blower motor ; ordrng 1 WPW10201322 (motor-blwr) and 1 WPY707702 (locknut)
Near Kent, OH 44240
Brian M
Job Details:
02/10/2020
DRYER MAYTAG MEDB835DW4 Installed wire and thermostat and thermistor Ran normal cycle OP TEST OK
Near Cleveland, OH 44109
Dan H
Job Details:
02/10/2020
DISHWASHER AMANA ADB1400AGS1 "Customer complaint that unit is not draining, confirmed, disconnected drain hose, pressed cancel , unit drained out completely, house plumbing is clogged, advised customer that they need a plumber to repair, unit is operating as designed"
Near Garfield Heights, OH 44125
Jeff M
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 This is a lock ring unit. Didn’t realize it until I tried to remove the filter dryer and seen the Cath tube was made of aluminum. ;
Near Cleveland, OH 44113
Dan H
Job Details:
02/10/2020
WASHER WHIRLPOOL WFW3090JW0 "Installed new control, op test good"
Near Cleveland Heights, OH 44118
Joe O
Job Details:
02/10/2020
DISHWASHER GE GSC3500V00BB "Cc: not starting, fills but won’t sprayFound motor receiving power, just humming. Spun motor by hand. Re started unit. Motor took off. Motor bearings are failing. Needs motor And pump assemblyCustomer does not want to repair at this time"
Near Euclid, OH 44117
Arthur V
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found icemaker leaking and needs replaced. Replaced ice maker. Op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near Novelty, OH 44072
Arthur V
Job Details:
02/10/2020
DISHWASHER KITCHENAID KDTM354DSS5 Replaced faulty touch pad. Op test good
Near Cleveland, OH 44124
Jeff M
Job Details:
02/10/2020
REFRIGERATOR KITCHENAID KBFS25EVMS0 Customer bought a new water filter. He indirectly install the water filter I reinstalled the filter and I heard a hissing sound coming from behind the unit I found the water valve seal was leaking needs new water valve.; ordrng 1 WP67006531 (valve-inlt)
Near Cleveland Heights, OH 44118
Joe O
Job Details:
02/10/2020
DISHWASHER MAYTAG MDB4949SHB0 Cc: top rack has playFound top rack has some play in the tracks and rollers. It is how the unit is designed. Spoke with BJ he stated it is how it’s designed and no parts installed would change the issue. Op test ok
Near Eastlake, OH 44095
Arthur V
Job Details:
02/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Found noise coming from baffle. Air damper needs replaced. ; ordrng 1 WPW10594329 (control)
Near Shaker Heights, OH 44120
Joe O
Job Details:
02/10/2020
DISHWASHER WHIRLPOOL KUDS30FXSS8 "Cc: not cleaning dishes properly(leaves a grainy surface on dishes), sanitize light not coming onEntered diagnostics cycle. Found error code f10e1(dispenser electrical problem). While in diagnostics unit started leaking out of the front right side of uni
Near Elyria, OH 44035
Corey L.
Job Details:
02/10/2020
REFRIGERATOR AMANA ART318FFDW06 "Installed dryer, removed evap, tried several different options to reduce or add copper to change sizes, need aluminum to aluminum coupler 8/7, ordering part needed; ordrng 1 L13005654 (7/8 ALUMINUM COUPLER)"
Near Strongsville, OH 44136
Corey L.
Job Details:
02/10/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Customer complaint side of upper rack hitting gasket when opening and closing, confirmed upper rack warped, replaced upper rack, op test good"
Near Strongsville, OH 44136
Corey L.
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced control, op test good, took core for return"
Near Strongsville, OH 44149
David R
Job Details:
02/10/2020
DRYER MAYTAG MEDB765FW0 Cc dryer sheets getting caught. Sharp rigid parts on lint screen housing. Ordering parts; ordrng 1 W11086603 (lint screen) and 1 W11129408 (housng-out) and 2 WP3387223 (electrode)s
Near Cleveland, OH 44105
Joe O
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc: freezing stuff in the ff sectionFound temps in ff section at 35 degrees and freezer at 2 degrees. Found ff temp was set to 33 degrees and freezer was set to -2 degrees. Adjusted temps, advised customer on loading ff section. Found damper is functioni
Near Russell Center, OH 44072
Arthur V
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Recieved wrong part. See pic. Please reorder (used my truck stock part earlier this morning ) ; ordrng 1 W10882923 (icemaker)
Near Kent, OH 44240
Brian M
Job Details:
02/10/2020
WASHER WHIRLPOOL WTW4816FW2 Cc of vibration Found unit needing leveled Added cloths ran high speed spin and leveled unit to the best that could 90% of extra vibration stopped
Near North Ridgeville, OH 44039
David R
Job Details:
02/10/2020
DRYER WHIRLPOOL WED4616FW0 Customer had POP. Cc of noise. Found blower wheel was loose and off motor. Corrected. Tested. Op test ok
Near Gates Mills, OH 44040
Jeff M
Job Details:
02/10/2020
WASHER MAYTAG MHW7100DW0 Installed new parts unit tested good unfortunately they sent the incorrect color for the ui. the ui is still the incorrect color but she does not want the new part sent to her house.
Near Cleveland, OH 44120
Joe O
Job Details:
02/10/2020
WASHER AMANA NTW4516FW2 Cc: starts on its own making grinding soundFound unit stuck in a drain. Canceled the drain. Ran auto test and Calibration. Found excessive suds in drain cycle. Found motor to be making a screeching noise. Needs motor. ; ordrng 1 W10890624 (motor-drve)
Near Bainbridge Township, OH 44023
Jason N
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc unit not making ice Ran manual harvest test, ice in mold, indexed and filled with water. Ice maker function is good, door switch function is good. Temps in freezer are 1 degrees. Operation is good at this time. Advised customer to monitor."
Near North Ridgeville, OH 44039
David R
Job Details:
02/10/2020
WASHER MAYTAG MVWC565FW2 "Cc of water level. Advised to read owners manual to look at cycles to place with different articles of clothing. Showed customer bulked/sheets cycle versus using normal. Customer had a 30 year washer before this one so just updated them on unit. Part not
Near North Ridgeville, OH 44039
David R
Job Details:
02/10/2020
DRYER MAYTAG MDE6700AYW Cc no heat. Tested. Took off front panel. Found element open. Ordering element ; ordrng 1 WP35001247 (element)
Near Avon, OH 44011
David R
Job Details:
02/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc Fz section is not working but FF is good. Customer has unit placed in garage. 28* outside. Let customer know that refrigerator needs to be above certain temp for thermostat to work correct on and turn on compressor. If not able temp, roughly 50* the c
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/10/2020
DISHWASHER WHIRLPOOL ADB1400AGS1 "When checking dispenser with a flashlight it was empty customer did not know cause she was going by the color she thought it will get clear to let her know when to fill explain her thats the color of rinse it will not go away it will stay blue ,opt test
Near Garfield Heights, OH 44125
Joe O
Job Details:
02/10/2020
RANGE WHIRLPOOL WFG525S0JW0 Cc: takes long to cookRan test bake to 350. Throughout the bake temps were 60 degrees off. Canceled bake. Calibrated unit to max found temps to still be averaging 30 degrees off. Needs control and oven probe. ; ordrng 1 W10833885 (sensor) and 1 W11317839
Near Cleveland, OH 44111
Corina B
Job Details:
02/10/2020
WASHER WHIRLPOOL WTW5000DW2 Cc the unit will flash spin light. Ran diagnostics. Checked error codes found F0E2 – OVER SUDS CONDITION DETECTED. Checked hot and cold valves both are good. Put into a spin. Good. Calibrated machine. Ran a rinse and spin. Advised customer to use 1-2 tabl
Near Broadview Heights, OH 44147
Corey L.
Job Details:
02/10/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Customer complaint door flap falls off, confirmed clip on door holding mullion is broken not allowing mullion to stay secure, replaced door, op test good"
Near Chagrin Falls, OH 44023
Jason N
Job Details:
02/10/2020
WASHER ROPER RTW4516FW2 "Cc unit smoking and sparking Customer stated unit started smoking, they unplugged it. Checked unit, found drive motor connector underneath burnt, lot of moisture underneath unit. The units they have here drain on the floor behind them to a floor drain. A
Near Rootstown Township, OH 44266
Brian M
Job Details:
02/10/2020
DRYER MAYTAG MED6630HW0 Cc of noise Found vibration coming from vent tube Repositioned as best as I could to stop the noise OP TEST OK
Near Hambden Township, OH 44024
Arthur V
Job Details:
02/10/2020
WASHER WHIRLPOOL MVWB865GW0 Replaced water valve. Found water lines reversed. Ran service diagnostics. Passed. Op test good
Near North Olmsted, OH 44070
David R
Job Details:
02/10/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 Replaced parts. Tested. Op test ok
Near Cleveland, OH 44102
Corina B
Job Details:
02/10/2020
DISHWASHER GE PDT825SSJ4SS Replaced tub trim. Started a normal cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Lorain, OH 44052
Gabriel P
Job Details:
02/10/2020
WASHER WHIRLPOOL WTW5000DW2 "Found error f0e2 over suds advise customer to only use two tablespoon of detergent cause basket don’t fill all the way to the top also can only load unit with 7 to 8 regular large towels otherwise they will exceed the maximum capacity of load and can thr
Near Painesville, OH 44077
Jason N
Job Details:
02/10/2020
REFRIGERATOR FRIGIDAIRE PHSC39EESS5 "Cc unit not coolingCustomer stated it started to get warm this morning. Found temps in ff at 62, 6 in freezer. Compressor not running. Checked voltage in to inverter, good at 122v, signal voltage from main board 3.7v. Ohmed out compressor pins, all appro
Near Lorain, OH 44052
Corina B
Job Details:
02/07/2020
WASHER WHIRLPOOL WFW8620HC2 "Replaced the control, duct, wire harness. F3e5 still came up. Called t/l Brian, told t/l there is Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. tape over the sensor connections without the sensor. Took pictur
Near Elyria, OH 44035
Gabriel P
Job Details:
02/07/2020
WASHER WHIRLPOOL WTW4816FW2 "Shocks are good the movement of basket is normal the basket is hold by spring shocks explain manager,opt test ok"
Near Lorain, OH 44055
Gabriel P
Job Details:
02/07/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found air leak steam gasket use vaseline on corner and melt all frost ice buildup,opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details:
02/07/2020
REFRIGERATOR WHIRLPOOL WRSA71CIHN "Unit was on demo mode correct issue,opt test ok temp start it dropping"
Near Euclid, OH 44132
Jeff M
Job Details:
02/07/2020
DRYER AMANA NED7200TW Installed new part unit op tested good ; used 1 SHIPPING (shipping and handling) from stock