Near Cleveland, OH 44110
Dan H
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that unit is not making ice, fresh food section temperature at 39 degrees, freezer section temperature at 20 degrees, good frost pattern on freezer section evaporator, ran ice maker diagnostics, found e2 (motor lost position) error
Near Brimfield Township, OH 44240
Brian M
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Recovered refrigerant Installed evap compressor and dryer Ran 28 inch vac for 20 min let sit for 20 min Recharged with 5.5oz of r134a Normal frost pattern showed advised to let sit for 48 hours to cool ; used 1 Tjaf1200 (Process stub), and 1 WPW10143759
Near Cleveland, OH 44120
Corey L.
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Customer complaint temps went up and frz food was ruined, temps were 20 frz and 44ff, freezer is empty and fridge only has a few items, evap has good frost pattern, temp was set to warmest, adjusted to recommended, unit is sharing an outlet with a surge
Near Lyndhurst, OH 44124
Jason N
Job Details: 09/02/2020
DISHWASHER WHIRLPOOL WDT790SAYB0 "Cc unit not washing dishes and soap tab not coming out of dispenser.Ran diagnostics, found codes 8-2 for drain pump electrical problem. Ran diagnostics cycle in entirety. All functions passed, no codes. Ran quick wash cycle with detergent tab. Found dete
Near Mentor, OH 44060
Jason N
Job Details: 09/02/2020
WASHER WHIRLPOOL WTW7120HW0 "Cc unit not powering on, lid is locked. Customer sent pop to service@fredsappliance.comChecked power into unit, good at 123v. No status Led on main board, board receiving 123v. Unit needs main control. Popped lid lock to access m/s tag and let customer r
Near Cleveland, OH 44108
Dan H
Job Details: 09/02/2020
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit was not spinning or draining from clothes and now washer will not even come on, confirmed, control is receiving 120vac , unit needs new control; ordrng 1 W11419215 (Cntrl)"
Near Eastlake, OH 44095
Joe O
Job Details: 09/02/2020
WASHER MAYTAG MVWC400XW3 Cc: won’t power onFound no power to outlet. Ran extension cord to another outlet. Found breaker is reversed so on is off. Ran auto test and calibration. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Found temp setting on Celsius switch to feirenhiet temp was set at 33 fridge and 1 on freezer advise customer to leave at recommended also ran ice maker error test no error ran test 57,58,59 and 45 pass it harvest and fill ,opt test ok"
Near Saybrook Township, OH 44004
Jeff M
Job Details: 09/02/2020
WASHER MAYTAG MHW6630HW0 I ran a cycle I found that the machines drain hose is not as high as it should be minimum height is 39 inches it is 30 inches from the ground it is causing a siphon effect I was able to show the customer. I told him the minimum height for the drain hose i
Near Painesville, OH 44077
Jeff M
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 The freezer door has a defect in the cabinet where the seal pushes into on the top corner. Causing the top of the door it’s not sealed correctly I try to adjust the seal and ended up ripping the seal needs a new door. This model comes with the seal attach
Near Highland Heights, OH 44143
Jason N
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit not cooling. Customer has already replaced compressor and inverter board, now unit is not cooling below 15 degrees in freezer. Unit is unplugged when I arrived. Plugged in unit, Installed gauges, pressure on low side process stub, reading 2 psi.
Near Pierpont, OH 44082
Jeff M
Job Details: 09/02/2020
RANGE AMANA AGR5330BAW3 The upper gas valves just needed adjustments made I adjusted the valves individually unit tested good
Near Cleveland, OH 44108
Dan H
Job Details: 09/02/2020
REFRIGERATOR AMANA ART318FFDW06 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restoc
Near Richmond Heights, OH 44143
Joe O
Job Details: 09/02/2020
RANGE WHIRLPOOL WFG510S0AS2 "Cc: doesn’t stay heatingFound cookie sheets and panda in drawer under unit. Advised customer of pans sliding to the back of the drawer. Ran test bake to 350. Unit preheated, cycled heat. Unit averaged 365 degrees. Op test ok"
Near Beachwood, OH 44122
Joe O
Job Details: 09/02/2020
DRYER WHIRLPOOL LEQ9030PQ0 Cc: not startingFound door switch broken. Needs door switchPart was replaced less then a year ago. Under 1 year warranty.Customer does not want to repair at this time
Near Cleveland, OH 44135
David R
Job Details: 09/02/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "Cc feels like dishes aren’t drying all the way. Let customer know dishes will not be completely 100% dry but there are ways to use the unit to dry to best capability. First off, customer does not have any rinse aid, advised per owners manual to use rinse
Near Kent, OH 44240
Brian M
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Cc unit stopped making ice Ran icemaker test found ice mold not rotating getting error 23 motor failureNeeds ice makerEst only ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 09/02/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 Pump motor not running is humming ordering ; ordrng 1 WPW10482480 (pump&motor) and 2 WPW10503548 (retainer)s
Near Streetsboro, OH 44241
Brian M
Job Details: 09/02/2020
DRYER MAYTAG MED7230HW0 Cc of noise Found noise possibly coming from rollers Would like to replace rollers when control comes in ; ordrng 1 4392067 (dryer repair kit)
Near Beachwood, OH 44122
Jason N
Job Details: 09/02/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not drainingFound unit no powering on. Checked power into unit from outlet, good at 121v. Checked connections in j-box. Found hot wire burnt and wire nut melted. Cut back to good wire on both hot and neutral. Replaced wire nuts. Power restored to
Near Cleveland, OH 44120
Joe O
Job Details: 09/02/2020
WASHER MAYTAG MVWC565FW2 Cc: not cyclingFound error code f8e1(long fill no fill). Found drain tube sitting on the floor. Advised customer drain needs to be at 38 inches. Ran auto test and calibration. Op test ok
Near Cleveland, OH 44120
Joe O
Job Details: 09/02/2020
REFRIGERATOR MAYTAG MFT2772HEZ00 Installed led module. Op test ok
Near Streetsboro, OH 44241
Brian M
Job Details: 09/02/2020
KITCHEN WHIRLPOOL WDF590SAJM0 Cc of unit not drying Found error of f7e1 heating circuit open Ran test cycle found heater functioning Needs control also upper spray arm is not staying in place due to clip Needs upper spray arm ; ordrng 1 W11306302 (cntrl-elec) and 1 WPW10498900 (spray
Near Strongsville, OH 44136
Corey L.
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRL00 "Customer complaint of ice on bottom of frz, confirmed, found evap drain clogged, removed drain tube, tube not clogged, cleared ice, cleared blockage in line running through cabinet for evap drain, op test good, customer asked about a range on extended co
Near Rocky River, OH 44116
David R
Job Details: 09/02/2020
DRYER GE GTD65EBSJ3WS Replaced baffle part. Tested good. Op test ok
Near North Olmsted, OH 44070
David R
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit is not cold enough. 41 degrees in FF, just came out a defrost. Asked customer did anything thaw out or spoil, answered No. Checked unit, making ice correctly. In freezer all food is frozen and firm. All food feels cold, nothing out of the ordinar
Near Cleveland, OH 44108
Dan H
Job Details: 09/02/2020
REFRIGERATOR AMANA ART318FFDW06 "Unable to installed evaporator I do not have the correct fitting to install , called whirlpool techline spoke to Rich , gave part number needed and said there is a service pointer coming out soon for that; ordrng 1 W11400737 (Coupler), used 1 W10891067,
Near Brooklyn, OH 44144
Corey L.
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer did not move into home until September 25th 2019 and had documentation of this though registration says ends in April, advising customer to call wpl customer svc to see what is acceptable coverage and to get a concessions number to cover repair,
Near Lorain, OH 44053
Gabriel P
Job Details: 09/02/2020
WASHER MAYTAG MHW5500FW0 "Found error code f9e1 long drain found lots of hair tie inside drain pump clear out,opt test ok"
Near Madison Township, OH 44057
Jeff M
Job Details: 09/02/2020
DRYER GE MEDC400VW0 "The door switch is broken est only ; ordrng 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44105
Joe O
Job Details: 09/02/2020
REFRIGERATOR MAYTAG MFI2269FRZ02 Installed glides. Tested. Op test ok
Near Aurora, OH 44202
Brian M
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed ff fan kit and cleared out ice build up OP Test Ok
Near Kingsville, OH 44048
Jeff M
Job Details: 09/02/2020
WASHER WHIRLPOOL MVWB765FW3 The unit has a miscommunication error needs a new main control and UI; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Elyria, OH 44035
David R
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW Replaced door. Good. Op test ok
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 09/02/2020
WASHER AMANA NTW4516FW3 Cc: not running through cyclesFound drain sitting on floor. Advised customer about drain. Found error code f8e1(long fill no fill). Ran auto test and calibration. Op test ok
Near Cleveland, OH 44106
Joe O
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Cc: not coolingFound compressor is running. Found leak at condenser line on compressor. Recovered refrigerant, repaired leak. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cool
Near Cleveland, OH 44135
David R
Job Details: 09/02/2020
MICROWAVE WHIRLPOOL UMV1160CW7 "Customer had POP for unit, checked entitlement. Not turning on. Switches blew out fuse. Ordering switches and fuse.; ordrng 1 W10138793 (fuse) and 1 W11244494 (interlock), used 2 W10138793 (FUSE, MICROWAVE) from stock"
Near Painesville Township, OH 44077
Jason N
Job Details: 09/02/2020
DRYER WHIRLPOOL WED5800EW "Cc unit burning smellCust states now unit does not power on at all, but a burning smell did exist when unit was operational. Checked power in to unit, found L1 or L2 leg missing, 122v from other hot L to neutral. Advised customer to contact electrician a
Near Lorain, OH 44055
Gabriel P
Job Details: 09/02/2020
SXS REFRIGERATOR KITCHENAID KSC23C8EYY01 "Found evap on fridge frozen with ice check thermistor on control read open also control relay is defective ; ordrng 1 W10316760 (thermistor) and 1 WPW10235503 (cntrl-elec), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling)
Near Cleveland, OH 44109
Corina B
Job Details: 09/02/2020
DRYER AMANA NED4655EW1 "CC that the unit is not heating. Dryer does not have a vent on the back. Checked the outlet, good. Turned dryer on timed dry cycled to 215* then cycled off. Turned air dry, no heat. Working as designed."
Near Cleveland, OH 44128
Joe O
Job Details: 09/02/2020
RANGE WHIRLPOOL WFG525S0HS1 Cc: door not shuttingFound hinge broken. Needs hinge kit; ordrng 1 W10347464 (hinge-door)
Near Cleveland, OH 44135
Corina B
Job Details: 09/02/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 "Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.23 oz r134a, unit cooling, pressures good, op test ok advised cust to replace the plastic waterline with a braided flex line or copper."
Near Beachwood, OH 44122
Jason N
Job Details: 09/02/2020
WASHER WHIRLPOOL WTW8540BW "Could not install drive hub. 2 hub screws corroded, stripped out, had to drill heads off to remove old hub. Hub stuck to shaft, had to hammer off. Found drive shaft splines corroded and round, which caused the drive hub to wear. Unit needs drive shaft/ b
Near Amherst, OH 44001
Gabriel P
Job Details: 09/02/2020
OTR MICROWAVE KITCHENAID KMLS311HBS3 Replace parts opt test ok
Near Lakewood, OH 44107
Corina B
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL KRFF302ESS01 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
Near Lorain, OH 44052
David R
Job Details: 09/02/2020
REFRIGERATOR KENMORE 596.711041 "Cc unit not cooling. Compressor will turn on for about 5 seconds then back off. Used compressor tester, good. You can hear rattling in the start device. 120vAC coming down to compressor. Bad start device. Ordering start and cap. ; ordrng 1 WP12555902 (ov
Near Chardon, OH 44024
Jason N
Job Details: 09/02/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit making squealing noiseRan auto test, confirmed squealing in spin. Found splutch wore, shavings around splutch ring. Replaced using truck stock. Reran auto test, squealing even worse. Found excessive side to side movement in basket. Gearcase shaft
Near Cleveland, OH 44113
Corina B
Job Details: 09/02/2020
WASHER WHIRLPOOL WFW5620HW0 "CC that the unit is full of water and does not open. Tub full with water. F8e3 overflow, f9e1 long drain. Checked the drain pump clear. Will need a new drain pump. ; ordrng 1 W11458345 (Drain pump) and 1 W11316246 (Switch)"
Near Cleveland, OH 44139
Corey L.
Job Details: 09/02/2020
DRYER WHIRLPOOL WFW6620HW1 "Customer complaint digital display does not show all the full symbols, confirmed on some cycles some of the numbers are not fully illuminated, found four prong power cord installed incorrectly and stress relief not installed, installed stress relief and
Near Lorain, OH 44053
Gabriel P
Job Details: 09/02/2020
WALL OVEN JENN-AIR JES9900BAB "Found heating element open ordering ; ordrng 1 WPW10310274 (elmnt-bake 65.08), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Oberlin, OH 44074
David R
Job Details: 09/02/2020
RANGE WHIRLPOOL WEE510S0FS2 Cc unit not turning on. No commands. Unit is getting 240v. Went through tech sheet/ wiring sheet for UI and control. Ordering both controls**place on cancellation list ; ordrng 1 W10893947 (panl-cntrl) and 1 W10894098 (cntrl-elec) and 1 WP3196548 (fuse-th
Near Chagrin Falls, OH 44022
Corey L.
Job Details: 09/02/2020
MICROWAVE MAYTAG MVWP575GW0 "Customer complaint washer not draining, confirmed, water in tub and can be heard trying to pump when plugged in, cycle stuck on fill and will not cancel, unit will not go into diagnostics, unit needs new main board, tech to bring bigger shop vac for retu
Near Mentor, OH 44060
Corina B
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Will need the control and harness; ordrng 1 W11033168 (Wire harness) and 1 W10843055 (Control)
Near Cleveland, OH 44139
Corina B
Job Details: 09/01/2020
WASHER HOTPOINT HSWP1000M4WW "CC that there is oil and water leaking. Found the gearcase is leaking oil and water. The motor is covered in oil and water. Will need a new gearcase and motor.; ordrng 1 WH38X10019 (Shaft) and 1 WH20X10093 (Motor), used 1 Shipping from stock"
Near Brimfield Township, OH 44240
Brian M
Job Details: 09/01/2020
OTR MICROWAVE WHIRLPOOL WMH32519HV5 Cc unit made popping noise Plugged unit in and at start of test unit made a popping noise Unplugged and plugged back in ran several test with no issue Unit is heating Removed control board and inspected no issue found on control Inspected transformer foun
Near Concord Township, OH 44077
Jason N
Job Details: 09/01/2020
DISHWASHER MAYTAG MDB8959SKZ0 "Cc unit not draining and error code f9e1Ran diagnostics, confirmed code f9e1 for drain problem. Pulled drain pump, found metal debris from drain pump impeller. Unit needs drain pump, waiting on pre Id drain to ship.; saved tckt"
Near Oberlin, OH 44074
David R
Job Details: 09/01/2020
DISHWASHER KITCHENAID KDFE104DSS2 "Cc dishes not washing, seems tie pod is sitting at the bottom. Ran a normal cycle, heard water meter unit but not washing, cancelled out. Put into diagnostics. 4-3,6-4,7-1 error codes. Looked through tech sheet. Followed steps for wash motor. Replaced fr
Near Euclid, OH 44117
Dan H
Job Details: 09/01/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
Near Concord Township, OH 44077
Joe O
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc: not cooling properlyFound temps in ff section at 52 degrees, freezer at 22 degrees. Found ice maker error code e2(motor lost position). Found ff evap frosted over. Found all gaskets are sealing. Found thermistor in correct location. Needs ff evap fan
Near Concord Township, OH 44077
Joe O
Job Details: 09/01/2020
WASHER MAYTAG MVWC555DW1 Cc: grinding noise during agitationFound wash plate free spinning on gear case. Found wash plate stripped out. Needs wash plate; ordrng 1 W10902814 (washplate)
Near Conneaut, OH 44030
Jeff M
Job Details: 09/01/2020
RANGE WHIRLPOOL WFG320M0BW2 Installed new part unit tested good
Near Independence, OH 44131
Corey L.
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint fridge making a loud noise but is not making it now, could hear noise from frz evap, found frost building up just under fan, gaskets are good and doors closing correctly, changed to basic defrost and advised to monitor, quoted for evap
Near Broadview Heights, OH 44147
Corey L.
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint lights went out in frz then ceiling in ff, confirmed, found frz led module failed, replaced with part sent, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Cc unit doors not closing properly and condensation in ff sectionFound Ff door lower then freezer door, rubbing on bottom kick plate, top of door uncovering cabinet, large gap. Adjusted door height using door jack screw. Adjusted cabinet using leveling l
Near Hambden Township, OH 44024
Joe O
Job Details: 09/01/2020
DRYER SAMSUNG DV350AER/XAA01 "Cc: not startingFound outlet thermostat open. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire
Near Mentor, OH 44060
Jason N
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed control, set to recommenced. Set freezer damper to min. Advised customer to allow 24 hrs for unit to regulate temperature. Op test good."
Near Cleveland, OH 44103
Dan H
Job Details: 09/01/2020
DRYER AMANA NED4655EW1 "Customer complaint that unit is not heating, started normal dry cycle, unit heated, found outside vent clogged, cleared, unit is operating as designed"
Near Cleveland, OH 44102
Dan H
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Customer complaint that unit is not cooling, customer put unit in showroom mode, took out of showroom mode, ran test 4, fans are running, compressor is running, no frost pattern on evaporators , unit needs new fresh food section evaporator and compress
Near Willowick, OH 44095
Jason N
Job Details: 09/01/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QS4A "Cc unit leaking water from underneathFound ice buildup on freezer bottom. Evap drain clogged. De-iced freezer, steamed drain tray and drain hole. Op test good."
Near Aurora, OH 44202
Brian M
Job Details: 09/01/2020
DISHWASHER KITCHENAID KUDE60FXSS1 "Cc unit still leaking Found upper rack pushing against door due to weak failing upper rails per special code S22916 rails are covered fully Replaced rails from back stock Leak still there Spoke to BJ He advised me to inspect lower spray arm Found spray
Near Concord Township, OH 44077
Joe O
Job Details: 09/01/2020
FREEZER GE FCM11PHBWW "Cc: not coolingFound temps at 66 degrees. Compressor not running on arrival. Found connections on compressor burned up. Ohmed out winding, found 23.7 ohms, 14.6 ohms, and 12.3 ohms. Connected compressor tester. Compressor struggling to start. Needs compr
Near Willoughby, OH 44094
Jason N
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL DU1145XTPBA Cc unit needs cleaned outCust stated previous owner ran the unit with the manual inside and now there’s paper debris everywhere inside. Confirmed paper bits stuck under filter screen and in chopper assembly. Pulled upper screw and chopper assembly apart.
Near Concord Township, OH 44077
Joe O
Job Details: 09/01/2020
RANGE MAYTAG MES8800FZ0 Installed blower fan. Ran test bake. Op test ok
Near Solon, OH 44139
Corina B
Job Details: 09/01/2020
WASHER WHIRLPOOL GHW9150PW2 "CC that the unit will not fill. Ran diag F2 long drain. Checked drain pump, clear. Started a rinse and spin, drained. Checked the hot and cold valve, good. Working as designed."
Near Lyndhurst, OH 44124
Jason N
Job Details: 09/01/2020
WASHER WHIRLPOOL WTW6400SW0 "Cc unit needs suspension springsCustomer thinks the suspension rods need replaced again. Ran diagnostics, no codes stored in history. Ran manual spin test, bearing noise loud and basket vibrating. Unit needs tub bearing kit. Suspension springs also weake
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Cc icemaker is loud when making ice Found things to be normal but replaced ice maker anyways Advised on page 32 and 33 normal nosies page OP Test Ok
Near Lakewood, OH 44107
Dan H
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Customer complaint that unit is not making a lot of ice, confirmed, cycled ice maker , ice maker making grinding/clicking noise through whole cycle, unit needs new ice maker ; ordrng 1 WPW10300024 (Ice maker)"
Near Mayfield Heights, OH 44124
Jason N
Job Details: 09/01/2020
WASHER MAYTAG MVW7232HW0 Installed HMI overlay. Ran diagnostics test. All functions passed. Op test good.
Near North Ridgeville, OH 44039
David R
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc dishes not coming clean. Started up a normal wash. Heard the drain come on, then unit filled with water. After that, wash motor came on and started spraying water around. Opened door up a couple of times through cycle and saw the wash arms moving and
Near Columbia Township, OH 44028
David R
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Replaced part. Tested, good. Op test ok"
Near Lakewood, OH 44107
Dan H
Job Details: 09/01/2020
RANGE WHIRLPOOL WFG540H0AE0 "Customer complaint that broiler is not igniting, confirmed, unit needs new broil burner and igniter harness; ordrng 1 WPW10701462 (Harness), used 1 W10439242 (Burner) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 09/01/2020
WALL OVEN KITCHENAID KOCE500ESS09 "Replaced switches. Old switches tested good. Ran a test, with cup inside, good. Advised to make sure not to let oven door slam, that could cause microwave door to also pop open just enough for door to seem open. Make sure microwave door is firmly closed,
Near Broadview Heights, OH 44147
Corey L.
Job Details: 09/01/2020
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer not spinning clothes all the way out, confirmed, hub failed, unable to remove wash plate during diagnosis, unit needs hub W10528947 and washplate W10752283, quoted, customer does not want repair at this time ; used 1 SHIPPING (s
Near University Heights, OH 44118
Corina B
Job Details: 09/01/2020
WALL OVEN KITCHENAID KEBS207SSS04 CC that the upper oven bake does not work and the lower does not work. Cabinet damaged from use pulling it in and out. The screws do not hold the unit anymore. Cust does not want us to pulling the unit out. Broil works on the upper. Lower does not heat. C
Near Broadview Heights, OH 44147
Corey L.
Job Details: 09/01/2020
DISHWASHER KITCHENAID KUDP01FLSS6 "Replaced latch and strike, op test good"
Near Aurora, OH 44202
Corey L.
Job Details: 09/01/2020
COOKTOP ELE JENN-AIR JED3430WF01 "Customer received damaged parts, the switch was shipped in same package with each one damaged, will need reordered, please request separate shipping per part; ordrng 1 WP8273994 (elmnt-surf) and 1 WPW10222828 (switch-inf)"
Near Cleveland, OH 44144
Dan H
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of frost build up on freezer section ceiling, sealed liner to cabinet, leveled unit, advised customer to monitor"
Near Westlake, OH 44145
David R
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc not cooling, UI not sitting right. Temps in FF and FZ read 70*. Found non coated evap in FF. Talked to Brian. Will need new evap. Also air could of got sucked in lines, replace compressor as well. Thermistor warn down and corroded. Will need comp, eva
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/01/2020
WASHER WHIRLPOOL WFW8620HW1 "CC that the clothes have smell. Started a quick cycle. Checked the drain hose, not in drain stand to far. Washer was sitting for a couple of months with no one using it. Did do a clean cycle. Optest ok."
Near South Euclid, OH 44121
Jason N
Job Details: 09/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Installed unit door. Gasket sealing good. Op test good.
Near Edgewood, OH 44004
Jeff M
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ The client said that the fridge leaked. I took the front rear panel off the machine checked all the waterline connectors everything appeared to be fitted correctly. Cannot find signs of leaking. The unit was not plugged in. I recommend it for the machine
Near Aurora, OH 44202
Corey L.
Job Details: 09/01/2020
REFRIGERATOR KENMORE 253.7072241 "Customer complaint freezer not cooling, confirmed temp was 50, found suction on evap with ball of ice, compressor is whining and very hot, unit needs evap and compressor, quoted, customer does not repair at this time, WPW10143759, 297414901, 297406910; u
Near Brecksville, OH 44141
Corey L.
Job Details: 09/01/2020
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint washer makes a loud noise when spinning, started test cycle, ran high spin, no noise heard, found front shocks W10474367 (2) failed creating basket to hit sides, quoted, customer does not want repair at this time ; used 1 SHIPPING (shi
Near Bainbridge Township, OH 44023
Joe O
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Cc: damper noiseCustomer showed video of damper. Unit has excessive damper noise. Needs damper; ordrng 1 WPW10594329 (control)
Near Bainbridge Township, OH 44023
Joe O
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Cc: not cooling properlyCustomer stated rear panel was frosted over. They shut the unit to thaw it. When they tried to turned it back on it control would not allow them to. Customer stated unit has been working since Friday night. Found temps at 45 degre
Near Highland Heights, OH 44143
Corina B
Job Details: 09/01/2020
REFRIGERATOR GE PFSS5NJWASS "CC that the unit it is not cooling after a power outage. Unit was unplugged. Plugged unit in fans, running. Compressor did not start. Jumped the compressor out, started running. 1 amp when running. Checked the voltage 120 to inverter. Will need the inver
Near Burton, OH 44021
Joe O
Job Details: 09/01/2020
RANGE KITCHENAID KFED500ESS03 "Cc: paint chipping on interiorFound paint chipping on upper oven interior spot is roughly 1/4” x 6”(took pics). Called whirlpool tech line spoke with Ed, advised him of the chipping paint. Asked about touch up paint for unit, he stated with the chip bein
Near Bay Village, OH 44140
David R
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced part. Steamed all ice off evap. Give 24 hours to return to normal temps. Op test ok
Near Bay Village, OH 44140
David R
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ran entitlement, good. Cc of cloudy water. Advised to flush system if not already done. 4 gallons of more to flush out. First cup of water was cloudy. I ran about 6-7 cups of water and water was clear. Went over owners manual with customer as far as wate
Near Cleveland Heights, OH 44106
Corey L.
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL KFXS25RYMS2 "Customer complaint ice not being made, confirmed, found ice maker jammed towards the front, cleared jam and cycled, op test good, raised feet a little to level ice maker"