We serviced a
WED49STBW WHIRLPOOL
Model DRYER
Near Cleveland, OH 44105
Brian M
Job Details: 04/18/2018
Cc that unit is not heating Removed lint from trap Op test ok ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Brian M
Job Details: 04/18/2018
Cc that unit not drainingRan diagnostics found error for off balance and long fill no fill Found hot water turned off due to a leak Ran auto test and manual test OP TEST OK Unit is running normal could not duplicate issue Leveled unit a little better Advised customer on getting line fixed and turning water back on ; Job Cmpltd
We serviced a
UMV1160CB3 WHIRLPOOL
Model MICROWAVE
Near Sheffield Lake, OH 44054
Dan H
Job Details: 04/18/2018
Customer complaint that unit is not heating, confirmed, cap and diode test good, unit needs new magnetron ; ordrng 1 WPW10693025 (magnetron), schdld next appmnt for 4/23 MON
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/18/2018
Customer complaint of loud noise,confirmed, noise is coming from gear case, also found wash plate stripped, unit needs gearcase, hub, and wash plate; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase), schdld next appmnt for 4/23 MON
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/18/2018
Customer complaint that installers would not install dishwasher because of a crack, found crack in upper spray arm fill tube, found upper rack track broken on right hand side, ordering feed tube and tracks; ordrng 1 W11048934 (track) and 1 W11048936 (track) and 1 WPW10340745 (tube-feed), schdld next appmnt for 4/23 MON
We serviced a
WMH32519HV1 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Dan H
Job Details: 04/18/2018
Customer complaint that microwave mounts are stripped,found mounting bolts fell into cabinet, one bolt broken, unit needs new mounting nut, installed mounting nut and left mounting hardware kit with unit from surplus, op test good ; used 1 W10596040 (MOUNTING NUT), and 1 W10821385 (MOUNTING HARDWARE) from stock, Job Cmpltd
We serviced a
GLD5600N10BB GE
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 04/18/2018
Found the disposal had recently been replaced, and the knockout plug had not been removed. Removed knockout plug in drain inlet on the the disposal. Tested operation of dishwasher, operating properly.; Job Cmplt
We serviced a
GHWS3600F0WW GE
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 04/18/2018
Installed air chamber in washer. Tested operation of washer, operating properly.; Job Cmpltd
We serviced a
ABB1921BRM00 AMANA
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/18/2018
Replaced door hinge and spacers. Checked operation, operating properly.; Job Cmpltd
We serviced a
MDB7749SBW3 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/18/2018
Installed electronic control and panel control (user interface) and tested unit = operating properly.; Job Cmpltd
We serviced a
DGHF2360PF2A FRIGIDIARE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/18/2018
Installed parts listed and collected pans for return. Op test ok. ; Job Cmpltd
We serviced a
GU2275XTVY3 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/18/2018
Found unit with standing water and start resume flashing. Hit cancel. Unit drained. Ran normal wash and canceled cycle. Unit drained with no problem. Ran normal wash again. During cycle tech found power cord very loose in outlet. Just by touching the cord unit dropped power. Outlet is bad and will need an electrician to correct the issue. Tech ran an extension cord from different outlet and ran unit three times over and unit did not drop power. After outlet is replaced unit should return to working with out issue. ; Job Cmpltd
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 04/18/2018
Replaced control and lamp. Op test ok. ; Job Cmpltd
We serviced a
WGD8500DC3 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 04/18/2018
Found blower cracked and hitting the side of the housing. Needs blower replaced. ; ordrng 1 WP697772 (BLOWER), schdld next appmnt for 4/24 TUE
We serviced a
KITCHENAID DISHWASHER
Model DISHWASHER
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 04/18/2018
Found no power to unit, cust turned on switch, good, gasket in disp out of place, needs disp, cust to let us know; used 1 W10861000 (DISPENSER-DISHWASHER9492) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Hambden Township, OH 44024
Robert A.
Job Details: 04/18/2018
Ran diagnostics, 7-1, 7-7, shifter/sensor fault, replaced, ran recal cycle, op test ok; used 1 WPW10006355 (ACTUATOR5713) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Concord Township, OH 44077
Arthur V
Job Details: 04/18/2018
Tj File number 7721773020. Issue with ice door opening at random is normal written into the software to eliminate any ice in the chute. The issue with crushed ice coming out with cubed ice is also a normal occurrence due to the ice being forced thru the auger sometimes it breaks up the ice causing this issue. Cust unhappy with ice door opening at random and says that she sometimes wakes up to wet floor in front of the fridge and she does not want her floor ruined.. gave cust wpl consumer number. . ; Job Cmpltd,
We serviced a
WRS586FLDW02 REFRIGERATOR
Model WHIRLPOOL
Near Brooklyn, OH 44144
Dan H
Job Details: 04/18/2018
Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 31 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, bi metal is closed, defrost heater is working, unit needs new control; ordrng 1 W11035839 (cntrl-elec), schdld next appmnt for 4/19 THU
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Chesterland, OH 44026
Jeff M
Job Details: 04/18/2018
Water valves are leaking constantly at a fast pace. Needs new water valves; ordrng 1 W11173597 (WATER VALVE ), schdld next appmnt fri
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Brian M
Job Details: 04/18/2018
Cc that unit does not agitateFound unit blowing grease all over Needs gearcase belt and cam Customer does not want to repair
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Chesterland, OH 44026
Jeff M
Job Details: 04/18/2018
Water valves are leaking constantly at a fast pace. Needs new water valves; ordrng 1 W11173597 (WATER VALVE ), schdld next appmnt fri
We serviced a
LFHB2741PF8A FRIGIDAIRE
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corey L.
Job Details: 04/18/2018
Customer complaint crushed ice coming out when cubed is selected, striker is engaging solenoid, dispensed cubed ice and cubed came out, dispensed crushed and crushed came out, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Aurora, OH 44202
Jeff M
Job Details: 04/18/2018
The ice maker fan is making a rattling noise. Needs a new fan; ordrng 1 W10846539 (FAN MOTOR ), schdld next appmnt for 4/20 FRI 12-5,
We serviced a
MVWX700XW1 MAYTAG
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 04/18/2018
CC that the unit is not spinning or agitate. Found the gearcase is frozen. Will need a new gearcase. Cust does not want to repair. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Solon, OH 44139
Jeff M
Job Details: 04/18/2018
The units interior lights are not coming on. The switch is tested good the only lights tested good needs a LED control module ; ordrng 1 W10830288 (LED CONTROL ), schdld next appmnt for 4/19 THU 12-5,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CW5
Near Aurora, OH 44202
Jeff M
Job Details: 04/18/2018
The relay for the dome light is sticking. Needs a new control; ordrng 1 W11100597 (CONTROL ), schdld next appmnt for 4/19 THU 12-5,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FZ0
Near Kirtland, OH 44094
Jeff M
Job Details: 04/18/2018
Customers install three light bulbs in they blown within months. Ordering a new light bulb housing in light bulb; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (housng-lmp), schdld next appmnt for 4/18 WED 8-12
We serviced a
KITCHENAID DISHWASHER
Model KUDC03IVWH4
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 04/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Concord Township, OH 44077
Jeff M
Job Details: 04/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Rock Creek, OH 44084
Jeff M
Job Details: 04/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MRT519SZDH00 MAYTAG
Model REFRIGERATOR
Near Painesville Township, OH 44077
Corina B
Job Details: 04/17/2018
CC that the unit is not cooling. Ff 46 and fz 46. Removed the evap cover. Found ice/frost build up on the right hand corner. No frost pattern on the evap. Will need a new evap. Compressor and filter. Compressor is covered under the warranty. Job Cmpltd
We serviced a
KTRC22EMBT04 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details: 04/17/2018
Replaced the valve. Optest ok. ; Job Cmpltd
We serviced a
FFGW2425QSB FRIGIDAIRE
Model RANGE
Near Parma, OH 44134
Corey L.
Job Details: 04/17/2018
Customer complaint oven not reaching temp, started bake cycle at 350, preheated unit for 25 minutes, temp was at 350 on cast iron pan, explained preheat times to customer ; Job Cmpltd
We serviced a
RGD4516FW0 ROPER
Model DRYER
Near Parma, OH 44129
Corey L.
Job Details: 04/17/2018
Customer complaint dryer not heating, started timed dry cycle, flame lit but very lazy, not enough gas pressure to the unit, coils are good, advised customer to have a plumber look at the house gas supply, also needs to install a shut off at the unit; Job Cmpltd
We serviced a
FFGF3023LQF FRIGIDIARE
Model RANGE
Near Brook Park, OH 44142
Corey L.
Job Details: 04/17/2018
Removed cream colored overlay, Installed white overlay, op test good; Job Cmpltd
We serviced a
10658914801 KENMORE
Model REFRIGERATOR
Near Westlake, OH 44145
Corey L.
Job Details: 04/17/2018
Customer complaint of fridge not cooling, unit unplugged and at room temp when tech arrived, plugged in unit, condenser fan is barely spinning, bench tested compressor, compressor started, attached start device back on compressor and compressor kicked on, compressor got over heated and tripped the start dev, start dev has cooled down since customer unplugged it this morning, ordering condenser fan; ordrng 1 WP2188874 (condenser fan motor), schdld next appmnt for 4/20 FRI
We serviced a
WFG320M0BS0 WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Brian M
Job Details: 04/17/2018
Installed igniter op test ok ; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Brian M
Job Details: 04/17/2018
Installed valve. but found water RESERVOIR frozen Customer is concerned that if that gets replaced it will happen again All temps In fridge and freezer are at recommended temps and nothing else is frozen in Fridge.. Job Cmpltd
We serviced a
MHWE250XL00 MAYTAG
Model WASHER
Near Olmsted Township, OH 44138
Dan H
Job Details: 04/17/2018
Customer complaint that door is not unlocking, no buttons on user interface are responding, unplugged unit for a few minutes and plugged back in, all buttons on user interface working now, started drain and spin cycle, user interface froze again, display began flashing f6e1(serial communication error between central control unit and motor control unit ) error code, wire harness is good, central control unit is sending 120vac, unit needs new motor control unit ; ordrng 1 WPW10384843 (cntrl-elec)
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44035
Dan H
Job Details: 04/17/2018
Customer complaint that light does not shut off, confirmed, installed new control and user interface, op test good ; Job Cmpltd
We serviced a
MHWE300VF00 MAYTAG
Model WASHER
Near Lorain, OH 44053
Dan H
Job Details: 04/17/2018
Customer complaint of f20 error code, ran diagnostics found f20(no water detected entering unit or pressure system failure) error code, found supply valves closed, opened, unit completed test cycle, started normal wash cycle, unit filled and began washing, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WED9400SW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/17/2018
Found belt cracking and pulley seized to bracket. Needs pulley bracket assy and belt replaced. ; ordrng 1 661570V. (BELT.) and 1 W10837240 (PULLEY ASSY.), schdld next appmnt for 4/20 FRI
We serviced a
JDS9860AAB JENN-AIR
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 04/17/2018
Replaced control assy and temp sensor. Ran bake at 350. Op test ok. ; Job Cmpltd
We serviced a
JMC8130DDB JENN-AIR
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 04/17/2018
Replaced switches. Op test ok. ; Job Cmpltd
We serviced a
WRX735SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Brian M
Job Details: 04/17/2018
Leveled out fridge and tightened upper left hand hinge op test ok ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 04/17/2018
Replaced parts listed. Brought core back for return. Advised cust to replace the plastic waterline with a copper or braided flex line. Optest ok. ; Job Cmpltd
We serviced a
WRF555SDFZ04 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Corey L.
Job Details: 04/17/2018
Customer complaint refrigerator is freezing lettuce and milk only sometimes, temps at 39 ff and 3 frz, thermistors all pass, damper opens and closes, seals on ice maker are good, customer said it food still freezing after temp was changed to 40 degrees, changed temp setting to 41 and advised customer to monitor; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Lorain, OH 44055
Dan H
Job Details: 04/17/2018
Installed new gearcase, op test good ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 04/17/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Brian M
Job Details: 04/17/2018
Installed drain tube and drip pan op test ok ; Job Cmpltd
We serviced a
GE WASHER
Model WPGT9350C0WW
Near Beachwood, OH 44122
Jeff M
Job Details: 04/17/2018
The water valve is cracked and needs replaced ; ordrng 1 WH13X10017 (valve asm - inlet), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/19 THU 8-12,
We serviced a
WRS321SDHB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Dan H
Job Details: 04/17/2018
Customer complaint that right door handle is damaged and water filter issues, door handle has scratch on front(see pic), water filter door had been removed, no damage, reinstalled, ordering door handle(blk); ordrng 1 W11172792 (HANDLE), schdld next appmnt for 4/19 THU
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/17/2018
No faults detected. No stored faults. Op test ok. ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/17/2018
Replaced cover and valve. Op test ok. ; Job Cmpltd
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/17/2018
Unable to locate parts. ; schdld next appmnt for 4/20 FRI
We serviced a
JENN-AIR REFRIGERATOR
Model JFD2589KES
Near Beachwood, OH 44122
Jeff M
Job Details: 04/17/2018
The water valve is cracked and need replaced ; ordrng 1 WP67006531 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/19 THU 8-12,
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/17/2018
Found unit storing f6e2 fault several times for heartbeat failure. Working correctly at this time. Will need console and control replaced. ; ordrng 1 W11095624 (CONSOLE) and 1 W11182869 (CONTROL), schdld next appmnt for 4/20 FRI
We serviced a
LFHT2131QP0 FRIGIDIARE
Model REFRIGERATOR
Near Sheffield, OH 44054
Dan H
Job Details: 04/17/2018
Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but never ejected ice, mold heater is not coming on, ice maker gears are stripped now, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/19 THU
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44103
Corina B
Job Details: 04/17/2018
CC that the unit does not drain. Found the hole to the garbage disposal was not knocked out all the way. Knocked the hole out of the garbage disposal out. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW3
Near Andover Township, OH 44003
Arthur V
Job Details: 04/17/2018
Found a f3e2 error. (Shorted moisture sensor ) also found on time dry gas valve just humming. Never opens. Coils ate good. Needs gas valve,moisture sensor and outlet thermistor ; ordrng 1 W10608813 (grill-out) and 1 W11161899 (MOISTURE SENSOR ) and 1 W11233069 (BURNER GAS) and 1 WP8577274 (thermistor), schdld next appmnt for 4/23 MON !,
We serviced a
KEBI206DBL6 WHIRLPOOL
Model RANGE
Near Rocky River, OH 44116
Corey L.
Job Details: 04/17/2018
Installed thermal fuse at control, op test good; Job Cmpltd
We serviced a
LFHT2131QP0 FRIGIDAIRE
Model REFRIGERATOR
Near Sheffield, OH 44054
Dan H
Job Details: 04/17/2018
Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but never ejected ice, mold heater is not coming on, ice maker gears are stripped now, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/19 THU
We serviced a
JMW9530DAS JENN-AIR
Model WALL OVEN
Near Brook Park, OH 44142
Chad P.
Job Details: 04/17/2018
Found door it’s not close. Needs hinge kit. ; ordrng 1 12002489 (hinge, KIT), schdld next appmnt for 4/23 MON
We serviced a
11021884001 KENMORE
Model WASHER
Near Cleveland, OH 44107
Corey L.
Job Details: 04/17/2018
Customer complaint water not draining and lid lock is broke, confirmed lid lock hanging in basket, jumped lid lock and drained water, lid lock failing, unit needs lid switch; ordrng 1 WP3356311 (screw) and 1 WP354255 (bumper) and 1 WP3949238 (switch-lid), schdld next appmnt for 4/19 THU
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Brian M
Job Details: 04/17/2018
Recovered refrigerant, replaced ff evap, comp and drier, pulled 28” vac w/pump, watched 15min, good, charged 5.3oz r134a, unit cooling, pressures good, ran test 4, op test ok Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 TJ90BPV31 (BULLET PIERCING VALVE), 1 TJAF1200 (PROCESS STUB), 1 W10895720 (8.5/5COUPLER), 1 W10895757 (6/5COUPLER), and 1 W10896689 (5/4COUPLER) Job Cmpltd
We serviced a
KDFE104DSS1 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Dan H
Job Details: 04/17/2018
Installed new control and dispenser, op test good, customer asked for quote to replace door panel, quoted customer, customer does not want door panel replaced at this time; JOB COMPLETED
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 04/17/2018
Replaced the freezer light. Optest ok. ; Job Cmpltd
We serviced a
WDF320PADS3 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 04/17/2018
Installed new heater, op test good ; Job Cmpltd
We serviced a
MDB4949SDH2 MAYTAG
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 04/17/2018
Replaced dispenser and ran quick wash until disp opened. Op test ok. ; Job Cmpltd
We serviced a
11067082600 KENMORE
Model DRYER
Near Munson Township, OH 44024
Corina B
Job Details: 04/17/2018
CC that the unit will turn on. Found the idler pulley is broken. Will need a new pulley. Vacuumed unit out. Replaced the pulley from t/s. Optest ok. ; used 1 279640 (PULLEY-IDLER 2110) from stock, Job Cmpltd
We serviced a
FFHS2611PFCA FRIGIDIARE
Model REFRIGERATOR
Near North Madison, OH 44057
Brian M
Job Details: 04/17/2018
Cc that IM not working Found IM running but not calling for water Ice maker needs replaced Customer does not want to repair; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/17/2018
Drum not turning while dryer is running. Found broken belt and seized idler pulley. Replaced belt and idler from truck stock.; used 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/17/2018
Found ice build up on evap again and got into fan. Needs fan with harness assy replaced again and main control as this is a repeat issue. ; ordrng 1 W10843055 (CONTROL) and 1 W11033168 (FAN AND HARNESS ASSY), schdld next appmnt for 4/19 THU
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Edgewood, OH 44004
Arthur V
Job Details: 04/17/2018
Getting one error f8e1 long fill. Needs water valve. Unit spinning properly needs water valve ; ordrng 1 W11210463 (WATER VALVE), schdld next appmnt for 4/20 FRI !,
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 04/17/2018
Found water valve assy leaking and needs replaced order valve including housing ; ordrng 1 W11172234 (WATER VALVE W/HOUSING ), schdld next appmnt for 4/19 THU !,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/17/2018
Replaced water valve. Recalibrated. Op test good. No more leaks ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.26732501
Near Geneva, OH 44041
Arthur V
Job Details: 04/17/2018
, Found coupling broken and needs replaced Replaced with truck stock. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HHGXTQ00
Near Madison, OH 44057
Arthur V
Job Details: 04/17/2018
Cust has a faulty ice maker and he wanted to have water shut off to unit. He does not want repaired ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Trumbull Township, OH 44041
Arthur V
Job Details: 04/17/2018
, Replaced console assembly. Op test good. Power button much more responsive now. Works every time its pushed. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Mentor, OH 44060
Robert A.
Job Details: 04/17/2018
Found lowside leak on evap, repaired, pulled 28”vac w/pump, watched 20min, no change, charged system 5.3oz r134a, pressures good, ran test 4, checked all joints w/uv light, no dye, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Solon, OH 44139
Robert A.
Job Details: 04/17/2018
, Installed basket, panel and rails, op test ok; Job Cmpltd,
We serviced a
GGW9200LW0 WHIRLPOOL
Model DRYER
Near Kirtland Hills, OH 44060
Brian M
Job Details: 04/16/2018
Cc that dryer is not heatingFound thermal fuse open, replaced thermal fuse from S/T op test ok ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
IGL730CS0 IKEA
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/16/2018
Replaced cooling fan. Preheated and tested ok.; Job Cmpltd
We serviced a
ART6121CC WHIRLPOOL
Model RANGE
Near East Cleveland, OH 44112
Corina B
Job Details: 04/16/2018
CC that the control has fff. When plugging unit in fff comes up on control. Fault code fff is control failure. Will need a new control. Called SM to order parts. Advised cust the overlay will be black and not white and is fine with that. ; ordrng 1 WP31771301 (cntrl-elec), schdld next appmnt for 4/20 FRI
We serviced a
FFGF3023LWG FRIGIDIARE
Model RANGE
Near Cleveland, OH 44110
Corina B
Job Details: 04/16/2018
CC that the burners do not light. Cleaned each burner head. Each burner is lighting. Optest ok. ; Job Cmpltd
We serviced a
LSN1000LW2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Corina B
Job Details: 04/16/2018
Replaced the timer. Optest ok. ; Job Cmpltd
We serviced a
WMH53520CS1 MAYTAG
Model MICROWAVE
Near Brooklyn, OH 44144
Corey L.
Job Details: 04/16/2018
Customer complaint light inside microwave stays on when door is shut and it says close door, replaced interlock door switches, op test good; Job Cmpltd
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details: 04/16/2018
Customer complaint food is freezing in fridge, temp in ff section 32 degrees on a can of pop and half and half, frz section at 0 degrees, customer stated frz and ff sections were on the lowest settings, found fridge on the fourth snowflake to the right, the lowest setting would be the ost. left snowflake, customer said it still would freeze there, set back to one flake to the left (warmer) of the recommended setting and informed customer which snow flake is the cooler vs warmer settings, also to monitor temps with the setting being lower than recommended; Job Cmpltd
We serviced a
GC3HAXVS02 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Brian M
Job Details: 04/16/2018
Cc that bad smell coming from fridge did not find anything out of the ordinary Advised on products to draw smell out of fridge ; Job Cmpltd
We serviced a
LSE7806ACE MAYTAG
Model WASHER/DRYER
Near Westlake, OH 44145
Dan H
Job Details: 04/16/2018
Installed new blower wheel and motor clip, op test no good , idler pulley is making clicking noise, ordering idler pulley ; ordrng 1 WP6-3037050 (pulley), schdld next appmnt for 4/19 THU
We serviced a
WTW7500GW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Dan H
Job Details: 04/16/2018
Installed new lid lock, op test good ; Job Cmpltd
We serviced a
WMH53520CS1 WHIRLPOOL
Model MICROWAVE
Near Carlisle Township, OH 44044
Macaulay G.
Job Details: 04/16/2018
Door switches not making contact. Replaced door switches from truck stock. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/16/2018
Door was not sealing and caused warm air to draw in and form frost in freezer. Adjusted seal. Tested ok.; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 04/16/2018
Replaced led mod. Op test ok. ; Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 04/16/2018
Installed evap and drier. Charged unit. Op test ok. Advised to please allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Brian M
Job Details: 04/16/2018
Cc that ice is clumping Found IM housing cracked and the plastic housing on ice bin cracked. Ice maker door not sealing correctly causing warm air to enter defrosting ice and then refreezing. Needs ice maker door and bin; ordrng 1 W10702031 (door-ice) and 1 W10898228 (icemaker) and 1 W10911314 (ice-contnr), schdld next appmnt for 4/23 MON
We serviced a
IUD8500BX1 WHIRLPOOL
Model DISHWASHER
Near Lakewood, OH 44107
Corey L.
Job Details: 04/16/2018
Customer complaint a price keeps falling off upper rack, found manifold broken, unit needs new spray manifold, also found screen warped that may cause particles to miss the filter, ordering screen also; ordrng 1 W10340681 (MANIFOLD) and 1 WPW10354786 (screen), schdld next appmnt for 4/19 THU
We serviced a
ATW4675YQ1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Corey L.
Job Details: 04/16/2018
Installed new lid lock, op test no good, will not agitate, actuator failing, quoted for actuator
We serviced a
JMW8530DAS JENN-AIR
Model WALL OVEN
Near North Royalton, OH 44133
Brian M
Job Details: 04/16/2018
Cc that there is no power at unit. checked power source found 120 v at P1 connector dead Control board Needs control board replaced Called WP Techline Robert SR# 7721756031 to verify Wiring schematic and diagnostics ; ordrng 1 WP74009714 (cntrl-elec), schdld next appmnt for 4/20 FRI
We serviced a
WRT351SFYW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Corina B
Job Details: 04/16/2018
CC that there is water leaking into the ff. Found the drain tube is blocked. And the evap fan is not running. Replaced the fan from t/s and steamed out the drain tube. Put a piece of wire around the heater to keep the water from freezing. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd