We serviced a
NED4655EW1 AMANA
Model DRYER
Near University Heights, OH 44118
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not heating, started normal dry cycle, unit did not heat, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed ; Job Cmpltd
We serviced a
JCD2289ATW JENN-AIR
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 7 degrees, evaporator fan is running, compressor and condenser fan are running, found ice build up on top of evaporator, customer self defrosted evaporator after last visit, bottom of evaporator has good frost pattern, defrost heater and bimetal are good, unit needs evaporator completely cleared, cleared evaporator, unit needs condenser cleaned, cleaned condenser, op test good ; Job Cmpltd
We serviced a
WED9750WW0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/12/2018
Tested dryer, found idler pulley loud/not working properly. Replaced with idler part #279640 from truck stock. Tested dryer, sounds normal now.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
We serviced a
FFHS2611LWKA FRIGIDIARE
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 04/12/2018
Replaced ice-maker in refrigerator and tested operation. Operating properly.; Job Cmpltd
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/12/2018
Bucket and rocker switches replaced in refrigerator per tech line instructions. Ran ice maker through #44 harvest test. All testing=ok.; Job Cmpltd
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/12/2018
Found top of door on refrigerator broken where hinge goes in. The door is defective. Advised to call manufacturer.; Job Cmpltd
We serviced a
KGRS505XSS04 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/12/2018
Replaced valve. Op test ok. ; Job Cmpltd
We serviced a
MVWC555DW51 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/12/2018
Found agitator stripped and GEARCASE worn down. Needs agitator and GEARCASE. ; ordrng 1 W10902814 (WASHPLATE) and 1 W11035751 (GEARCASE), schdld next appmnt for 4/17 TUE
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44130
Chad P.
Job Details: 04/12/2018
Found cook top light out again. Relay on control not firing. Needs control and lamp replaced. Will contact Techline on return. Cust need morning for install please. ; ordrng 1 8206232A (lamp 40 watt) and 1 W11100597 (CONTROL), schdld next appmnt for 4/16 MON
We serviced a
KENMORE DRYER
Model 110.87872602
Near Maple Heights, OH 44137
Gail V.
Job Details: 04/12/2018
Screw holding part of the hinge in place was loose ; job compltd
We serviced a
MAYTAG DRYER
Model MGDB850YW
Near Garfield Heights, OH 44125
Jeff M
Job Details: 04/12/2018
Massive want build up inside the drawer; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF0A
Near Pepper Pike, OH 44124
Jeff M
Job Details: 04/12/2018
he unit Will not complete a full cycle mechanically everything is functioning properly. EST only; ordrng 1 117492610 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
FRIGIDAIRE DISHWASHER
Model KH51531811
Near Jefferson Township, OH 44047
Arthur V
Job Details: 04/12/2018
Replaced pressure switch. Called techline (Tammy) performed recalibration. Unit op test good. Not leaking now. Left bottom panel for customer to install. (Do not want to scratch customer floor.). ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Jefferson, OH 44047
Arthur V
Job Details: 04/12/2018
Found unit inner drum moving back and forth. Needs bearing job est = 45.00 sc. 280.00 labor. 790.97 parts and shipping. Total est = 1191.30. Parts needed are 1-w10874745. And 1-wpw10040480. Cust does not want repaired. ; , Job Cmpltd,
Near Jefferson, OH 44047
Arthur V
Job Details: 04/12/2018
WHIRLPOOL DRYER WED7990FW0 Getting a f4e4 error. Line 2 error. Called techline talked to David Ran diagnostics everything passed Increased cust expectation time to f3 7721731102. Checked power to unit getting 237 v techline suggested to use time dry for small lo
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Brimfield, OH 44240
Robert A.
Job Details: 04/12/2018
Installed fan service kit, op test ok; Job Cmpltd,
We serviced a
MAYTAG SXS REFRIGERATOR
Model MZD2665HEB
Near Kent, OH 44240
Robert A.
Job Details: 04/12/2018
, Installed bi metal, ice maker and cust supplied control, cycled i/m, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/12/2018
Ran diognastics no codes, ran test 51, all passed, ran test 52, good, found sharp edge on adj, needs adj; ordrng 1 W11161960 (ADJ), schdld next appmnt for 4/16 MON !,
We serviced a
100.45089400 KENMORE
Model WASHER
Near Hambden Township, OH 44024
Brian M
Job Details: 04/12/2018
Installed control board ran test cycle op test ok ; Job Cmpltd
We serviced a
FFHB2740PE5A FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 04/12/2018
Found cube catch slipping in ice basket. Needs basket replaced. Cust can install. No need to return. ; ordrng 1 242093003 (ice container assy)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17B3AQ1
Near North Madison, OH 44057
Arthur V
Job Details: 04/12/2018
Made sure drain and funnel behind control were clear. Reset front of fridge back so there would be a more positive direction for water to drain. Customer to monitor ; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGT8720DS02
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 04/12/2018
Found left rear burner no sparking, found wire from spark mod broken, repaired, op test ok; Job Cmpltd,
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW8627DDB
Near Solon, OH 44139
Robert A.
Job Details: 04/12/2018
Installed control, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KTRS21KFAL00
Near Bainbridge, OH 44023
Robert A.
Job Details: 04/12/2018
Found evap drain frozen, cleared ice, installed heater extention, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
NTW4516FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Corey L.
Job Details: 04/11/2018
Customer complaint washer doesn’t wash just fills then lights flash, found drain laying on floor, attached drain to sink, started normal cycle, unit filled, agitated, spun and drained, unit is operating as designed
We serviced a
WFG320M0BS0 WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Brian M
Job Details: 04/11/2018
Cc smell of gas.Found smell coming from oven when trying to bake. hot surface igniter not igniting needs replaced. Customer does not want to fix at this time Job Cmpltd
We serviced a
WRF757SDEM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Chad P.
Job Details: 04/11/2018
Installed adapter kit. Steamed and conformed gasket. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 04/11/2018
Tested washer. Made adjustments to level. Movement on washer top normal operation for this model.; Job Cmpltd
We serviced a
LGID2475QF3A FRIGIDIARE
Model DISHWASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 04/11/2018
Control not registering selected entries or when door is closed to start cycle. Control assembly not sending voltage to pump either. Office to order control and interface.; ordrng 1 117492610 (control assembly) and 1 807022403 (board), schdld next appmnt for 4/16 MON
We serviced a
MHW5100DW0 MATYAG
Model WASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 04/11/2018
Customer complaint that dispenser is broken, confirmed, unit needs new dispenser, customer will install ; ordrng 1 W11174397 (DISPENSER HANDLE) and 1 WPW10365885 (drawer)
We serviced a
LSE7806ACE MAYTAG
Model WASHER/DRYER STACK
Near Westlake, OH 44145
Dan H
Job Details: 04/11/2018
Customer complaint of loud noise, confirmed, found noise is coming from blower wheel hitting housing, found motor mount broken, unit needs blower wheel and motor mount; ordrng 1 WPY015825 (clip- moto) and 1 Y303836 (blower wheel), schdld next appmnt for 4/16 MON
We serviced a
WOS92EC7AS03 WHIRLPOOL
Model RANGE
Near Westlake, OH 44145
Dan H
Job Details: 04/11/2018
Customer complaint that unit displayed call for service during self clean cycle, ran diagnostics found f5e1(door latch motor not operating) error code, door lock is operating and recieving 120vac, repeated door lock test several times with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
100.82673110 KENMORE
Model WASHER
Near Willoughby Hills, OH 44094
Brian M
Job Details: 04/11/2018
Cc that unit is not spinning, Could not duplicate issue op test ok ; Job Cmpltd
We serviced a
WTW6300SW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44128
Corina B
Job Details: 04/11/2018
CC that the unit is flashing ul. F83 Door Unlock Failure. checked lid switch, it’s out of range. Will need a new lid switch. Found suspension needs to be replaced. Called SM to order parts. Cust does not want to repair
We serviced a
GI7FVCXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 04/11/2018
Found ice maker in a solid block of ice again. Ice maker cover broke from ice. Needs I.m. Assy and cover. Order cover from serval. Shows in stock. Techline. Todd 7721726081. Sent me to master tech. T.j. To replace the smart valve. And other parts needed. ; ordrng 1 W10273055 (escutcheon) and 1 WPW10122559 (I.M. ASSY) and 1 WPW10270395 (VALVE, SMART. ), schdld next appmnt for 4/18
We serviced a
WFG515S0EB1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Corey L.
Job Details: 04/11/2018
Customer complaint bake and broil won’t stay lit, confirmed burner lights then shuts off when ignitor stops sparking, found unit not properly grounded, advised customer have an electrician put in a proper ground for this dsi range to work properly ; Job Cmpltd
We serviced a
WTW7500GW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Corey L.
Job Details: 04/11/2018
Customer complaint of f5 error code flashing, lid stuck locked when tech arrived, lid lock getting power, lid lock failed, unit needs new lid lock; ordrng 1 W10810403 (lid lock assy), schdld next appmnt for 4/16 MON
We serviced a
ATW4675YQ1 ADMIRAL
Model WASHER
Near Cleveland, OH 44102
Corey L.
Job Details: 04/11/2018
Customer complaint washer not draining, ran diagnostics found f5e2 lid lock fault, f2e1 stuck key, f7e6 motor fault, and f7e5 shifter fault, lid not locking in manual test mode, lid lock getting power, lid lock has failed, unit needs lid lock assembly ; ordrng 1 W10404050 (lid lock), schdld next appmnt for 4/16 MON 9
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Chester Township, OH 44026
Brian M
Job Details: 04/11/2018
Cc oven not working. Found control UI board not lighting upNeeds new control board ; ordrng 1 W11087449 (console ASSY ), schdld next appmnt for 4/18 WED
We serviced a
KUDC03FVSS0 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Brian M
Job Details: 04/11/2018
Cc unit not filling up with water, Found knife under float switch OP TEST OK ; Job Cmpltd,
We serviced a
WRF535SWHV WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Brian M
Job Details: 04/11/2018
Cc that left door hangs low and that freezer light not workingFound left door hanging lower than normal added 2nylon washers to bottom left hinge Could not duplicate issue with freezer light Op test ok ; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd
We serviced a
MHW4200BW2 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Brian M
Job Details: 04/11/2018
Cc that unit does not drain flashes a code Found no codes Removed back did not find anything in pump tightened cap ran test cycle op test ok ; Job Cmpltd
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Dan H
Job Details: 04/11/2018
Customer complaint that unit is not heating and unit does not shut off when door is opened, found unit not recieving correct power from supply, unplugged unit, tested outlet, proper voltage at outlet, tested cord, cord is good, plugged unit back in, unit is recieving proper voltage now, started normal dry cycle, unit heated, opened door, unit did not shut off, found door switch sticking in closed position, installed new door switch, op test good , advised customer that they need an electrician to correct power supply ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd
We serviced a
110.97721700 KENMORE
Model DRYER
Near Avon, OH 44011
Dan H
Job Details: 04/11/2018
Customer complaint that unit is not drying clothes, started normal dry cycle, unit is not heating, found thermal fuse open, jumped out, unit heated, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/11/2018
Washer making loud metallic noise.Tested washer, found spin basket separated, office to order spin basket.; ordrng 1 W10554251 (spin basket), schdld next appmnt for 4/16 MON
We serviced a
IGL730CS0 IKEA
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/11/2018
Error code F8E0 for cooling fan speed not high enough. Fan has open winding. Office to order cooling fan assembly.; ordrng 1 W11107275 (COOLING FAN ASSEMBLY ), schdld next appmnt for 4/16 MON
We serviced a
WFE515S0ET1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/11/2018
Checked resistance on temp probe, 1058 ohms. Control board not registering proper temperature changes. Office to order control board.; ordrng 1 W10714875 (panl-cntrl), schdld next appmnt for 4/17 TUE
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/11/2018
Installed door. Op test ok. No name plate. Need to order. Cust can install. No need to return. ; ordrng 1 W11223753 (BADGE)
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 04/11/2018
Found fz evap half frosted over. No dye found in fz evap or machine compartment. Old style ff evap. Needs evap and filter drier replaced. Cfc. Big job. 3 count. Cfc tech only. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10643261 (EVAP), schdld next appmnt for 4/16 MON
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QW0
Near Dorset, OH 44032
Arthur V
Job Details: 04/11/2018
Found defrost water leaking into fresh food compartment. All paths to drain are clear. Called Frigidaire technical support and talked to Gaety. There is a kit for this issue please order parts lusred ; ordrng 1 5303918733 (FOIL TAPE) and 1 A04520001 (FERULL KIT
We serviced a
HOTPOINT DRYER
Model LF703729C
Near Dorset, OH 44032
Arthur V
Job Details: 04/11/2018
Customer complaint unit ran 10 min and shut down. Cycled dryer. Never got up above 22.8 amps and stayed at 3.6 when heater went off. Cycled dryer for 15 min Tried using some weight (winter clothes customer had hanging and unit ran 15 more min under load. Unit did not fail. Could not duplicate issue. Possible overloading Advised cust if problem returns to have a freshly washed load ready for the tech.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bainbridge, OH 44023
Robert A.
Job Details: 04/11/2018
Found auger motor recieving power, just humming; ordrng 1 W10822606 (AUGER MOTOR), schdld next appmnt for 4/19 THU !,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/11/2018
Found water valve dripping from hot water solenoid valve. Needs water valve. Turned off water to unit. ; ordrng 1 W11210463 (WATER VALVE ), schdld next appmnt for 4/16 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL8
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/11/2018
Found float switch not making contact with the actuator part of the switch. Realigned. Op test good filled jet dry compartment for customer ; Job Cmpltd,
We serviced a
GE FRONT LOAD WASH
Model WSSH300G0WW
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/11/2018
Customer had accidentally pushed delay start and after completing the cycle the controls remembered the previous selection. Cleared it for the customer and now unit op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FPHD2491KF0
Near Geneva, OH 44041
Arthur V
Job Details: 04/11/2018
, Found bottom of inner panel with bottom swiper pulled off. Swiper is part of inner door assy Needs inner door panel EST=89.95 sc. 130.00 labor. 194.48 parts. Total est = 442.40. Part needed is 1-5304475579. Customer does not want repaired ; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBL1
Near Solon, OH 44139
Robert A.
Job Details: 04/11/2018
Found tabs broken off panel, ribbon cable damaged, needs panel; ordrng 1 W10757838 (PANEL), schdld next appmnt for 4/16 MON !,
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model C73847002
Near Oakwood Village, OH 44146
Robert A.
Job Details: 04/11/2018
Ran diagnostics, off bal load, ran recal cycle, good, checked water flow, good, ran spin, good, no pointers, unit working as designed, op test ok; Job Cmpltd,
We serviced a
KITCHENAID COOKTOP ELE
Model KECC667BBL02
Near Kent, OH 44240
Robert A.
Job Details: 04/11/2018
Installed cooktop and seal, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD550XW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/11/2018
Found no air flow to outside, venting clogged, noise is from gas line hitting back of unit, unit working as designed, op test ok; Job CmpTD
We serviced a
LSN1000LW2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Corina B
Job Details: 04/11/2018
CC that the unit will not spin. Checked the lid switch, good. Ran a spin cycle on casual, it spun. Will not spin on any other cycle. Will need a new timer. Called JR to order part. ; ordrng 1 WP3954071 (timer), schdld next appmnt for 4/16 MON
We serviced a
GU2500XTPQ7 WHIRLPOOL
Model DISHWASHER
Near Willoughby, OH 44094
Corina B
Job Details: 04/11/2018
CC that the unit is leaking at the front of the dishwasher. Removed front panel let the dishwasher run. Found its leaking from the vent. Will need a new vent. Called SM to order parts. Called warranty company talked to mwalker ; ordrng 1 WP8269259 (gasket) and 1 WPW10164259 (vent), , schdld next appmnt for 4/16 MON
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/11/2018
CC that the unit leaks. Checked the water valve, good. Found the water is hitting the tub ring. Ran a drain and spin. Leveled the unit. Optest ok. ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44108
Corina B
Job Details: 04/11/2018
CC that the unit does not turn off and is not heating. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked thermal block. L1 and n 120v l2 and n 120v l1 and l2 0volts. Will need and electrician. Optest ok. ; Job Cmpltd
We serviced a
WRF540CWBB00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Corey L.
Job Details: 04/11/2018
Installed new ice maker, op test good; Job Cmpltd
We serviced a
KSC24C8EYY01 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Corey L.
Job Details: 04/11/2018
Customer complaint leaking in bottoms of fridge section, ff evap pan holding water, cleared clog, ran water through drain line, line clear; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Corey L.
Job Details: 04/11/2018
Customer complaint ice maker stopped working, confirmed ice maker just keeps cycling, unit needs new ice maker, installed ts ice maker, op test good; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WRF535SWHV WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Brian M
Job Details: 04/11/2018
Cc that left door hangs low and that freezer light not workingFound left door hanging lower than normal added 2nylon washers to bottom left hinge Could not duplicate issue with freezer light Op test ok ; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd
We serviced a
MGDB835DC4 MAYTAG
Model DRYER
Near Highland Heights, OH 44143
Brian M
Job Details: 04/11/2018
Cc that dryer is not always starting. Could not duplicate issue, but showed customer that she needed to hold the start but just a little longer but not to long, she was holding it to long and turning it on then right back off; Job Cmpltd
We serviced a
GFWS1700H1WW GE
Model WASHER
Near Richmond Heights, OH 44143
Brian M
Job Details: 04/11/2018
Cc machine not draining, ran diagnostics found error 31, found unit spitting out little amount of water, will not drain all the way, making loud clicking noises Needs pump replaced ; ordrng 1 WH23X25461 (pump ), schdld next appmnt for 4/18 WED
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near Sheffield Lake, OH 44054
Dan H
Job Details: 04/11/2018
Customer complaint that unit is dead, found display blank, found main fuse open, jumped out, found open/close door error code, installed new cams and switches, unit heated, installed new fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
DE303 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/11/2018
Customer complaint of loud grinding noise, confirmed, found roller seized to roller shaft causing shaft to back out of nut holding it in place, unit needs new rollers and roller shaft, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3129480 (shaft), schdld next appmnt for 4/16 MON
We serviced a
KEMC378KSS04 KITCHENAID
Model MICRO/OVEN COMBO
Near Rocky River, OH 44116
Dan H
Job Details: 04/11/2018
Wrong fan recieved, ordering correct part; ordrng 1 WPW10016550 (blower), schdld next appmnt for 4/16 MON
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Lorain, OH 44055
Macaulay G.
Job Details: 04/11/2018
Washer running normally, running longer due to extra rinse cycle. Found gearcase was leaking, office to order gearcase.; ordrng 1 W11035749 (gearcase), schdld next appmnt for 4/17 TUE
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 04/11/2018
Replaced drain pan kit. Fully defrosted evaporator and tested drain. Tested ok. Paid in full.; Job Cmpltd
We serviced a
MGDB765FW0 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/11/2018
Cc that unit some times doesn’t dry the way and others it seems to work okay. Unit pushed back and crushed vent a bit. Pulled unit forward. Ran timed dry. Heating checks good. Adjusted dryness level setting and advised that on small loads of clothing does not hit the sensor the unit will shut down. Also advised if venting has not been cleaned in the past couple years it should be cleaned out. Op test ok. ; Job Cmpltd
We serviced a
DGHF2360PF2A FRIGIDIARE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/11/2018
, Found Rh closer weak and not pulling the door closed. Also, ff door gaskets are ripping and front support on crisper pan broken. Needs glides, gaskets and pan replaced. ; ordrng 2 241778307 (gasket-refr door)s and 1 241801804 (pan) and 1 5303918693 (GLIDE ASSY, LH) and 1 5303918694 (GLIDE ASSY), schdld next appmnt for 4/18 WED
We serviced a
GTWN4250D0WS GE
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/11/2018
Found start button not responding. Removed control and reset settings. Started working. A used to use as normal. If issues return board will need to be replaced.Office to not order parts unless contacted. Estimate only
We serviced a
MAYTAG REFRIGERATOR
Model MSD2456GEW
Near Aurora, OH 44202
Robert A.
Job Details: 04/11/2018
Found evap drain frozen/clogged, cleared ice and dran, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
AMANA DRYER
Model ALG643RAW
Near Aurora, OH 44202
Robert A.
Job Details: 04/11/2018
Ran unit, good airflow to outside, watched unit cyclecoils failed, replaced, ran unit, op test ok; used 1 279834 (COIL2245) from stock, Job Cmpltd,
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/11/2018
Error code F2e1 for stuck user interface key. Also, clothes not adjusting properly before going into spin cycle. Office to order residue kit.; ordrng 1 W11111455 (cntrl-elec), schdld next appmnt for 4/16 MON
We serviced a
GDL20KCSABS GE
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chad P.
Job Details: 04/11/2018
Found Evap frosted over. Heater and bi metal beck good from control. Energized heater. Unit is able to defrost. Defrosted evap. Advised to please allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
KTRC22EMBT04 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 04/11/2018
Customer complaint water no dispensing and leaking on the floor, found water valve leaking, it’s leaking mostly into drain pan, unit needs new water valve, condenser had a very thick dust covering, vacuumed condenser ; ordrng 1 WP2188808 (valve-inlt), schdld next appmnt for 4/17 TUE
We serviced a
DE412 WHIRLPOOL
Model DRYER
Near Lyndhurst, OH 44124
Corey L.
Job Details: 04/11/2018
Customer complaint dryer not heating, started normal timed dry, unit heated, started perm press cycle, unit heated, unable to duplicate problem ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Aurora, OH 44202
Robert A.
Job Details: 04/11/2018
Found pully loose, tightened, ran diognastics, no codes, ran recal, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Kent, OH 44240
Robert A.
Job Details: 04/11/2018
Cc not spinning correctly, unit over filledRan diognastics, pressure system fault, checked pressure tube, good, needs control; ordrng 1 W11124822 (CONTROL), schdld next appmnt for 4/13 FRI !,
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Brimfield Township, OH 44240
Gail V.
Job Details: 04/11/2018
, Found a crack in valve, replaced op test okOfr. 2500001802; used 1 W11038711 (VALVE) from stock, Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 04/10/2018
Found washer in soak cycle. Ran through diagnostic and regular cycles, washer is operating properly.; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 04/10/2018
Cust put go pro in unit. Sprayer can be seen spraying under door. Also console is scratched and unit is sudsing with no soap. Needs console, sprayer,; ordrng 1 W10837249 (SPRAYER) and 1 W10861000 (DISP) and 1 W11192369 (CONSOLE), schdld next appmnt for 4/13 FRI
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44144
Corina B
Job Details: 04/10/2018
Replaced parts listed. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
MVWC200BW0 MAYTAG
Model WASHER
Near Beachwood, OH 44122
Corey L.
Job Details: 04/10/2018
Customer complaint washer not shutting off between rinse and spin on a normal wash cycle, ran diagnostics found f5e4 lid not opened between cycles, explained how to cancel cycles to start a different cycle, found agitator not attached properly, attached agitator, calibrated machine for good measure, unable to duplicate the problem ; Job Cmpltd
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 04/10/2018
Installed gearcase and drive hub kit, op test good; Job Cmpltd
We serviced a
WPRE6150K2WT GE
Model WASHER
Near Brecksville, OH 44141
Dan H
Job Details: 04/10/2018
Customer complaint of loud noise during spin cycle, confirmed l noise is coming from gearcase, unit needs new gearcase, customer does not want repair at this time
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Dan H
Job Details: 04/10/2018
Installed new hub, op test good ; Job Cmpltd
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Parma, OH 44130
Dan H
Job Details: 04/10/2018
Customer complaint that unit is starting by itself, unit unplugged when tech arrived, plugged unit in, unit did not start on its own, ran diagnostics no error codes found, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KDFE104DWH1 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 04/10/2018
Found pump not sending water up through spray arm. Replaced pump and motor assembly. Tested dishwasher, working properly now. Used sump and motor assembly from truck stock.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WET3300XQ0 WHIRLPOOL
Model STACKED WASHER/DRYER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 04/10/2018
Incorrect part. Order w10510877 dual pressure switch.; ordrng 1 W10510877 (switch-wl), schdld next appmnt for 4/16 MON
We serviced a
KUDS30IXBT8 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 04/10/2018
Spray arm clip is corroded off of wash tub. This is covered under the lifetime warranty through kitchenaid. Office to order tube. Needs 3 job count.; ordrng 1 WPW10511199 (tub-dishwr), schdld next appmnt for 4/17 TUE
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/10/2018
Arrived to find control flashing in spin again. Canceled cycle and ran unit with load. When motor pulsed control dropped power. Ran power from different outlet and ran cycle again. Unit filled and agitated. Let unit advance cycle. Op test okay. Advised to have an electrician check power drop issue. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Parma, OH 44130
Corina B
Job Details: 04/10/2018
CC that the unit will not turn off and came on by itself making a noise. Held start button in to turn the drain pump off. Ran a calibration and an auto test. No error codes. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd