We serviced a
FRIGIDAIRE RANGE
Model FPGF3081KFK
Near Seven Hills, OH 44131
Jeff M
Job Details: 04/13/2018
I preheated the oven to 350. After 60 minutes the oven was still at 3:50 unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Warrensville Heights, OH 44122
Jeff M
Job Details: 04/13/2018
The heating element was open and shorting on the cabinet. Replace the heating element and the thermal fuse unit tested good; used 1 279838 (ELEMENT), and 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Mayfield, OH 44143
Jeff M
Job Details: 04/13/2018
he unit temp in the fridge was 38 temp in the freezer was -3 customer wants it colder. I bumped booth fridge and freezer setting from 5 to 6 recommended setting is 4; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Eastlake, OH 44095
Arthur V
Job Details: 04/13/2018
Found unit getting a error states clean s. Unit needs console. Talked to Bob at techline order UI. ; ordrng 1 807545704 (console assembly), schdld next appmnt for 4/18 WED !,
We serviced a
FRIGIDAIRE RANGE
Model FFGF3023LBD
Near Willowick, OH 44095
Arthur V
Job Details: 04/13/2018
, Replaced control,overlay and oven sensor. Tested at 350 unit op test good. ; Job Cmpltd,
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 04/13/2018
Unit had F9E2 error for water ring or pump drive issue. All components of of washer tested ok. Went through manual and automatic testing ok. Ran through calibration cycle ok. If water had gotten into the pressure tube, this could be what caused washer to increase the estimated time exponentially. Could not get any issues to duplicate. ; Job Cmpltd
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Corey L.
Job Details: 04/13/2018
Customer complaint washer not draining well, found drain tube installed into a standing pipe that is under 39” and too far from the unit not tied to pipe as illustrated in installation instructions, ran diagnostics found f9e1 long drain, f0e3 over load, f0e5 off balance load, f9e2 pump drive system problem, removed basket, found a sock caught at drain inlet from tub, removed sock and fuzz build up from pump inlet line, filled unit, drain pump still draining slow, snaked out drain line from pump to exit at wall, pump failing, replaced drain pump, zip tied drain tube to standing pipe with zip tie supplied with drain tube, op test good; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd
We serviced a
EW24ID80QS3A ELECTROLUX
Model DISHWASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 04/13/2018
Control panel damaged and pressure regulator is not opening completely. Not going through with repair.; Job Cmpltd
We serviced a
WRT519SZDW01 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/13/2018
Installed hinge and aligned as best as possible. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Munson Township, OH 44024
Arthur V
Job Details: 04/13/2018
Found unit getting a f1 e5 error. Switches check good needs inverter and mag tube per techsheet. Built in ; ordrng 1 4375430 (thermostat) and 1 W10217711 (inverter) and 1 W11098747 (MAG TUBE), schdld next appmnt for 4/20 FRI 8-12
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near Jefferson, OH 44047
Gail V.
Job Details: 04/13/2018
Upon arrival ice bin is FULL. Ice maker dropped another tray when i first got to the home. Customer states has been making ice since i left last visit Did not want to fix a ice maker that is now working. Unit op test good. ; Job Cmpltd,
We serviced a
KFIS29BBWH00 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44143
Dan H
Job Details: 04/13/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
ABB1921BRM00 AMANA
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/13/2018
Found friction on bottom of refrigerator freezer door, needs spacers and bottom hinge. Office to order 2 spacers and a bottom door hinge.; ordrng 2 M0274057 (spacer)s and 1 W10617441 (hinge-door), schdld next appmnt for 4/18 WED
We serviced a
WFE540H0ES0 WHIRLPOOL
Model COOK TOP
Near Strongsville, OH 44136
Chad P.
Job Details: 04/13/2018
Repaired harness and terminal block. Tested all burner bake and broil. Op test ok. ; Job Cmpltd
We serviced a
WRF736SDAM13 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 04/13/2018
Replaced the parts listed. Brought core back for return. Main control came with UI. Brought main control back for return. Optest ok. ; Job Cmpltd
We serviced a
MDE308DAYW WHIRLPOOL
Model DRYER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 04/13/2018
Replaced blower housing and motor. All tested ok.; Job Cmpltd
We serviced a
KGRS505XSS05 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 04/13/2018
Installed spark mod. Tested burner several times. Lit every time. Op test ok. ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corey L.
Job Details: 04/13/2018
Installed damper control and filter cover, op test good, leveled unit and aligned doors; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Corey L.
Job Details: 04/13/2018
Installed hinges, op test good; Job Cmpltd
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/13/2018
Replaced the gaskets. Steamed the gaskets out. Tighten the fz door handle. Optest ok. ; Job Cmpltd
We serviced a
MFI2269VEA1 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 04/13/2018
Installed high voltage control board, programmed refrigerator. Refrigerator is now operating properly.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44109
Corey L.
Job Details: 04/13/2018
Customer complaint dryer not spinning, found pulley on motor shaft busted in half and torn the belt, unit needs motor, and belt, replaced motor and belt with ts, oiled tension pulley and rollers, op test good; used 1 279827 (MOTOR), and 1 341241 (BELT) from stock, Job Cmpltd
We serviced a
KSCS25INSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44113
Corey L.
Job Details: 04/13/2018
Installed new water valve, op test good; Job Cmpltd
We serviced a
KEBI206DBL6 WHIRLPOOL
Model RANGE
Near Rocky River, OH 44116
Corey L.
Job Details: 04/13/2018
Customer complaint oven door locked and display is dead, found thermal fuses open, replaced one in the back with ts, the second thrml fuse is at p4-1 connector at control, ordering second thrml fuse; ordrng 1 WP4456654 (fuse-thrml), and 1 WP9759242 (THERMST-FIX) from stock, schdld next appmnt for 4/17 TUE
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 04/13/2018
CC that there is water coming out of the top of the panel. Removed top of the ff. Found the water valve is leaking. Will need a new valve. Called SM to order part. ; ordrng 1 WPW10341329 (water valve assy), schdld next appmnt for 4/17 TUE
We serviced a
MFT2673BEM11 MAYTAG
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 04/13/2018
Replaced ice maker. Advised it will take 24 hrs for normal ice production to resume. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/13/2018
Found green dye on ff evap, needs evap, comp making a rattling noise, needs compCust to contact wp for concessionDo not order part; ordrng 1 W10276644 (COMP KIT) and 1 W10917531 (EVAP ASM), saved tckt [SdLink\307796a.png], saved tckt [SdLink\307796b.png], cstmr
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01IJBL0
Near Avon Lake, OH 44012
Brian B
Job Details: 04/12/2018
CC that machine is leaking. Found gasket is loose. Tech did not notice this last visit. Reinstalled gasket. Tested unit. Op test ok. No charge to cust.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ0
Near Avon, OH 44011
Brian B
Job Details: 04/12/2018
Replaced auger motor and yoke. Tested auger. Op test ok.; Job Cmpltd,
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Dan H
Job Details: 04/12/2018
Installed new control, thermal fuse, element, and thermal cut off kit, op test good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model KEMS308SSS05
Near Avon, OH 44011
Brian B
Job Details: 04/12/2018
Replaced main board. Tested microwave and convection function. Op test ok. Per office, customer does not have to pay for boards. Office to refund overpayment. Brought back core for return.;
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Cleveland, OH 44113
Brian B
Job Details: 04/12/2018
, Replaced filter head. Tested water. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Rock Creek, OH 44084
Jeff M
Job Details: 04/12/2018
The unit is completely dead. The main control is receiving power but the LED power indicator lights is not illuminated. Needs new main control. I left the top un done so the customer can get his clothes out of washer; ordrng 1 W11124783 (CONTROL ), schdld next appmnt for 4/16 MON 8-12,
We serviced a
GE RANGE
Model JGBP33SEH1SS
Near Painesville, OH 44077
Jeff M
Job Details: 04/12/2018
Igniter was going bad installed new igniter from truck stock unit tested good; used 1 4342528 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Edgewood, OH 44004
Arthur V
Job Details: 04/12/2018
Getting 20 in freezer and 42 in fresh food. Reset control to number 4 and put water in both compartments so i can do a actual product temp Reschedule for tuesday ; schdld next appmnt for 4/17 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Edgewood, OH 44004
Arthur V
Job Details: 04/12/2018
Getting 20 in freezer and 42 in fresh food. Reset control to number 4 and put water in both compartments so i can do a actual product temp Reschedule for tuesday ; schdld next appmnt for 4/17 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 04/12/2018
The customer is referring to the waterline. And the bin in the fridge section is missing the trim piece; ordrng 1 W11035574 (TRIM), schdld next appmnt for
We serviced a
MAYTAG DRYER
Model MGDB850YW
Near Garfield Heights, OH 44125
Jeff M
Job Details: 04/12/2018
Found the fuse open. Needs a new fuse ; ordrng 1 WP8573713 (CUT OFF), schdld next appmnt for 4/17 TUE 8-12,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Mentor, OH 44060
Gail V.
Job Details: 04/12/2018
, Replaced motor and sump assy. Op test good ; Job Cmpltd,
We serviced a
JMC8130DDB JENN-AIR
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 04/12/2018
Found unit counting down again but not running. Switches failed again. Warranty on switches. ; ordrng 1 4392027 (switch,micro) and 1 WP56001036 (SWITCH), schdld next appmnt for 4/17 TUE
We serviced a
WTW6600SW2 WHIRLPOOL
Model WASHER
Near Gates Mills, OH 44040
Corina B
Job Details: 04/12/2018
CC that the unit will not agitate. Checked the hub, good. Started a normal wash and the agitator would not agitate would not spin. Will need a new bearings. Cust does not want to repair.
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 04/12/2018
Found that ice maker was not reaching temperature to freeze. Heard noise from freezer. Noise was caused by an excessive amount of ice built up was hitting evaporator fan and blocking circulation of air to ice maker. Defrosted ice with steamer. All tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Ravenna, OH 44266
Robert A.
Job Details: 04/12/2018
Found coil pack bad, needs replaced; ordrng 1 WPW10328463 (COIL PACK), schdld next appmnt for 4/17 TUE !,
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near North Benton, OH 44449
Robert A.
Job Details: 04/12/2018
Found water valve not clossing, replaced valve, ran diogostic cycle, op test ok; Job Cmpltd,
We serviced a
WGD9371YW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 04/12/2018
Customer complaint that unit is taking a long time to dry, started normal dry cycle, unit heated, unit is heating normally, very little air flow outside, found 2” of lint built up inside of outside vent, advised customer to have vent cleaned out, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Huntsburg, OH 44046
Brian M
Job Details: 04/12/2018
Cc that unit does no spin out all the time Ran diagnostics found lid lock error Ran calibration and auto test op test ok ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Huntsburg, OH 44046
Brian M
Job Details: 04/12/2018
Cc that cold water not coming in. Found error long fill no fill. Ran manual diagnostics cold water trickling In .. needs water valve replaced ; ordrng 1 W11038689 (valve), schdld next appmnt for 4/18 WED
We serviced a
MZF34X20DW00 MAYTAG
Model FREEZER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/12/2018
Replaced the gasket. Steamed the gasket out. Optest ok.; Job Cmpltd
We serviced a
MVWC200BW0 MAYTAG
Model WASHER
Near Beachwood, OH 44122
Corina B
Job Details: 04/12/2018
CC that the unit does not cycle and keeps filling. Ran diag no codes. Ran a calibration and auto test. Checked the pressure hose, good. Started a normal load and a drain and spin. Unit filled and spun properly. Called SM sent service pointer W10683100. Did test. Optest ok. ; Job Cmpltd
We serviced a
W5CE3024XB00 WHIRLPOOL
Model COOK TOP
Near Bay Village, OH 44140
Corey L.
Job Details: 04/12/2018
Customer complaint cooktop main big burner getting too hot and drawing power from other burners, customer showed me breaker, 220 50amp breaker was turned off, cooktop, fridge, lights and receptacles from three rooms were all turned off with this breaker, advised customer to call an electrician, cooktop, and fridge should be on their own dedicated circuit; Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Lakewood, OH 44107
Corey L.
Job Details: 04/12/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Brian M
Job Details: 04/12/2018
Cc that ice and water not working, Found water valve getting power but not opening needs new water valve ; ordrng 1 WPW10238100 (valve-inlt), schdld next appmnt for 4/17 TUE
We serviced a
KUDS30IXWH6 KITCHENAID
Model DISHWASHER
Near Parma, OH 44130
Dan H
Job Details: 04/12/2018
Customer complaint that wheels fell off of lower rack, confirmed; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Broadview Heights, OH 44147
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good ; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
JDS9860AAB JENN-AIR
Model RANGE
Near North Royalton, OH 44133
Dan H
Job Details: 04/12/2018
Customer complaint of electrical burning smell and error code, ran diagnostics no error codes found, started bake for 350 degrees, unit heated, no electrical burning smell noticed, unit heated way passed 350 degrees then displayed f1-1( oven temperature above 650 degrees ) error code, unit needs new control and oven temperature sensor, control is no longer available
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 04/12/2018
Installed LED controls. Tested refrigerator lights. Lights are operating properly now.; Job Cmpltd
We serviced a
MDB7749SBW3 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/12/2018
, Dishwasher is starting up by itself after a cycle has been finished. Office to order main control board and control.; ordrng 1 W10595568 (cntrl-elec) and 1 W10811166 (panel-cntl), schdld next appmnt for 4/18 WED
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/12/2018
Found valve cracked and cover torn. Needs both replaced. ; ordrng 1 WPW10238100 (VALVE) and 1 WPW10333887 (COVER), schdld next appmnt for 4/18 WED
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/12/2018
Found unit storing several f6 e2 fault codes. Heart beat failure. Wiring checks good. Needs console and control replaced. ; ordrng 1 W11095624 (CONSOLE) and 1 W11182869 (CONTROL), schdld next appmnt for 4/18 WED !,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/12/2018
Installed door. Found door handle screw missing. Water line in back cracked and compressor inefficient. Needs all replaced. ; ordrng 1 W10507884 (compressor) and 1 W10827047 (HANDLE) and 1 W11120581 (TUBING), schdld next appmnt for 4/18 WED
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AWY3
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 04/12/2018
The units water solenoid is broken.; ordrng 1 WPW10327249 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/18 WED 8
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Willoughby, OH 44094
Jeff M
Job Details: 04/12/2018
, Customer was loading washer in properly. I showed her how to load the unit properly unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model TS22AFXKQ05
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 04/12/2018
Waterline was frozen in the filter was not completely installed; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM3
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 04/12/2018
The unit had a bad filter. Unit op tested good ; , Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Mentor, OH 44060
Jeff M
Job Details: 04/12/2018
, I found the cold water valve shut off. Re-open the valve explain to the customer How the unit work unit tested good; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC03IVWH4
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 04/12/2018
The ui is non-responsive needs a new user interface; ordrng 1 WPW10250008 (UI), schdld next appmnt for 4/16 MON 8-12,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Mentor, OH 44060
Jeff M
Job Details: 04/12/2018
The water line was kinked ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Concord Township, OH 44077
Jeff M
Job Details: 04/12/2018
The unit units suspension is weak and needs replaced; ordrng 1 W10780048 (SUSPENSION ), schdld next appmnt for 4/16 MON 8-12,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWWH4
Near Brooklyn, OH 44144
Jeff M
Job Details: 04/12/2018
, I tighten the set screws unit tested good; , Job Cmpltd, saved tckt [SdLink\307641a.png], snapped 2 QuickPics
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Willoughby, OH 44094
Arthur V
Job Details: 04/12/2018
, 18006623587. Upon arrival installed new bd no good. Called techline who gave me a 1 800 662 3587. Number to call which gave me a 1 269 759 6044 number to call to reach alex Now im getting a f2e3 error. Ui and control dont match. Unit needs a temperature switch temp switch is cosidered a ui on this unit Which is very confusing ; ordrng 1 WPW10285518 (switch-cyc), schdld next appmnt for 4/16
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Rootstown Township, OH 44266
Robert A.
Job Details: 04/12/2018
Found unit leaning forward, corrected, evap drain clear, sealed cabinet, ff door seal not sealing, corrected, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Rootstown Township, OH 44266
Robert A.
Job Details: 04/12/2018
Found unit leaning forward, corrected, evap drain clear, sealed cabinet, ff door seal not sealing, corrected, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Rootstown Township, OH 44266
Gail V.
Job Details: 04/12/2018
Found unit leaning forward, corrected, evap drain clear, sealed cabinet, ff door seal not sealing, corrected, op test ok; Job Cmpltd,
We serviced a
WSF26C2EXB01 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Brian M
Job Details: 04/12/2018
Cc that unit is still not making ice. Tried jumping t-h no good, tested voltage from L-N low to open voltage readings. Checked P3 on back of board white Wire to ground and found low voltage, Needs to be 120v there control board needs replaced; ordrng 1 W11088499 (CONTROL BOARD ), schdld next appmnt for 4/18 WED
We serviced a
JB750SF4SS GE
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 04/12/2018
Inspected oven, found broil element open, office to order broil element.; ordrng 1 WB44X20882 (shield broil asm), schdld next appmnt for 4/19 THU
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 04/12/2018
CC that the unit is not dispensing water or making ice in the ff. Found the evap is covered in frost. Service pointer W11033419B. Ran diag test 128 600 control. Will need a new control and evap cover. Called SM to order parts. ; ordrng 1 W10687090 (cntrl-elec) and 1 W10889841 (cover-evap), schdld next appmnt for 4/17 TUE
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 04/12/2018
Found board damaged. Need to reorder. ; ordrng 1 W11100597 (CONTROL), schdld next appmnt for 4/17 TUE
We serviced a
MEDB835DC4 MAYTAG
Model DRYER
Near Rocky River, OH 44116
Corey L.
Job Details: 04/12/2018
Customer complaint of “AF” code flashing, started normal dry cycle, 2 minutes into cycle unit flashed AF and the check vent indicator lit, ran diagnostics found f4e3 restricted airflow, blower and blower housing clear, lint screen clear, vent to wall is clear, 4” vent is stepped down to attach to 3” vent inside wall, vent run is over 20’ , at 4”-3” connector there was an internal air flap, removed flap that was restricting airflow, op test good; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/12/2018
Installed door on refrigerator and tested, operating properly.; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM3
Near Parma, OH 44129
Jeff M
Job Details: 04/12/2018
Cust had the ui and the old ui was all ready removed. Installed new part unit op
We serviced a
WHIRLPOOL RANGE ELE
Model WFE320M0ES0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 04/12/2018
Tested burners, none working, tested oven, ng, found wire from pigtail burnt off, term block danaged, unable to test furtherLeft unit unpluggedCust to let us know; ordrng 1 TJ5604 (RANGE CORD25.96) and 1 WPW10245259 (TERM BLOCK20.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/12/2018
Unit has updates rails in it. Found door will not close at all. Door is not mounted in correct hinge position. Corrected door mounting and ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
MEDB835DC3 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Corina B
Job Details: 04/12/2018
CC that the unit will not turn on. Checked the voltage, good. When turn the unit on the lights are flashing and can not select a cycle. Will need a main control and UI. Called SM to order parts. ; ordrng 1 W10827974 (cntrl-elec) and 1 W11099776 (console), schdld next appmnt for 4/17 TUE
We serviced a
GI6FARXXY02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/12/2018
Installed new valve, op test good ; Job Cmpltd
We serviced a
AGR5330BAB3 AMANA
Model RANGE
Near Cleveland, OH 44110
Corina B
Job Details: 04/12/2018
CC that the unit is not heating. 0amps when the ignitor. Replaced the ignitor from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock, Job Cmpltd
We serviced a
WRT3L1SZYF00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 04/12/2018
CC that the unit is not cooling. Found a leak in the evap. Recovered refrigerant, replaced drier solder the evap pulled 28"vac w/ pump, watched, good, charged 3.7oz. r134a, unit cooling, pressures good, op test ok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
WMH53520CS7 WHIRLPOOL
Model MICRO OVEN
Near Mentor, OH 44060
Corina B
Job Details: 04/12/2018
When arriving the unit is dead. Checked outlet good. Pulled unit down found the fuse is open. Replaced the fuse from t/s. And replaced the door cams. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
ADB3500AWS AMANA
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 04/12/2018
Customer complaint dishwasher not draining, found drain tube clogged, quoted customer to clear drain tube, cleared drain tube, op test good; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 04/12/2018
Installed new left side ff door and frz door handle, op test good; Job Cmpltd,
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Corey L.
Job Details: 04/12/2018
Cc that unit is leaking water in ff section found standing water on drip tray rusted out drip tray water is not draining needs drain tube replaced and needs new drip tray ; ordrng 1 W10859469 (tube-drain) and 1 W11162078 (DRIP PAN), schdld next appmnt for 4/17 TUE
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Solon, OH 44139
Brian M
Job Details: 04/12/2018
Installed lid op test ok ; Job Cmpltd
We serviced a
WRS586FLDW02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/12/2018
Installed new air damper, op test good ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near University Heights, OH 44118
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not heating, started normal dry cycle, unit did not heat, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near University Heights, OH 44118
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not heating, started normal dry cycle, unit did not heat, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed ; Job Cmpltd
We serviced a
JCD2289ATW JENN-AIR
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details: 04/12/2018
Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 7 degrees, evaporator fan is running, compressor and condenser fan are running, found ice build up on top of evaporator, customer self defrosted evaporator after last visit, bottom of evaporator has good frost pattern, defrost heater and bimetal are good, unit needs evaporator completely cleared, cleared evaporator, unit needs condenser cleaned, cleaned condenser, op test good ; Job Cmpltd
We serviced a
WED9750WW0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/12/2018
Tested dryer, found idler pulley loud/not working properly. Replaced with idler part #279640 from truck stock. Tested dryer, sounds normal now.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
We serviced a
FFHS2611LWKA FRIGIDIARE
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 04/12/2018
Replaced ice-maker in refrigerator and tested operation. Operating properly.; Job Cmpltd
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/12/2018
Bucket and rocker switches replaced in refrigerator per tech line instructions. Ran ice maker through #44 harvest test. All testing=ok.; Job Cmpltd
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/12/2018
Found top of door on refrigerator broken where hinge goes in. The door is defective. Advised to call manufacturer.; Job Cmpltd
We serviced a
KGRS505XSS04 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/12/2018
Replaced valve. Op test ok. ; Job Cmpltd