We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bay Village, OH 44140
Brian B
Job Details: 04/10/2018
Replaced timer. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Bay Village, OH 44140
Brian B
Job Details: 04/10/2018
CC that not enough water in machine. Found hot and cold water lines reversed. Entered diag and cleared Corrected water lines. Ran calibration and auto test. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Avon Lake, OH 44012
Brian B
Job Details: 04/10/2018
Replaced I/m sent to customer. Cycled and filled. Op test ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Avon Lake, OH 44012
Brian B
Job Details: 04/10/2018
Replaced I/m sent to customer. Cycled and filled. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Sheffield Lake, OH 44054
Brian B
Job Details: 04/10/2018
Found motor shield broken and rubbing on drive .updated purchase date.; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX600XW2
Near Avon, OH 44011
Brian B
Job Details: 04/10/2018
Replaced gearcase. Ran calibration and auto test. Ran rinse and spin. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Roaming Shores, OH 44085
Jeff M
Job Details: 04/10/2018
Reassembled the top ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYB01
Near Windsor, OH 44099
Jeff M
Job Details: 04/10/2018
The fan was bad installed new part unit op tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Solon, OH 44139
Jeff M
Job Details: 04/10/2018
Door came damaged. The door is not the issue. The lower basket is sticking to far out I removed the baskets door shut just fine. The machine new needs new brackets in a new basket ; ordrng 1 2259082 (basket-fzr) and 1 W10839856 (PANNEL ) and 1 WP2259317 (RAIL) and 1 WP2259318 (RAIL), schdld next appmnt for 4/16 MON 12-5,
We serviced a
WHIRLPOOL RANGE
Model JJW8627DDB
Near Solon, OH 44139
Jeff M
Job Details: 04/10/2018
The unit will not power on main controls getting power. Needs new main control; ordrng 1 WPW10169132 (CONTROL ), schdld next appmnt for 4/1
We serviced a
WHIRLPOOL WASHER
Model LSR8133HQ0
Near Walton Hills, OH 44146
Jeff M
Job Details: 04/10/2018
Let switch is broken estimate only; ordrng 1 3949247V (LID SWITCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Willoughby, OH 44094
Arthur V
Job Details: 04/10/2018
Replaced control and water inlet valve. No good. Light in control is on but no response from display. Reorder control ; ordrng 1 W11188527 (CONTROL ), schdld next appmnt for 4/12 THU !, saved tckt
We serviced a
MGT8655XS01 WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Corey L.
Job Details: 04/10/2018
Installed new longer ignitor, op test good, took ts ignitor with me; Job Cmpltd
We serviced a
WMH53520CH4 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44124
Dan H
Job Details: 04/10/2018
Installed new control, control panel, and cams and switches, op test good ; Job Cmpltd
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSF
Near Madison Township, OH 44057
Arthur V
Job Details: 04/10/2018
Found no 120volts to ignitor. Power to control. Nothing out. Needs control Est =79.95 sc. 98.00 labor 176.04 parts. Total est=378.77. Parts needed are 1-316455410. And 1-316220725. ; ordrng 1 316220725 (overlay,clock (blk)) and 1 316455410 (clock/timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/13 FRI !,
We serviced a
MFT2673BEM11 MAYTAG
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 04/10/2018
Found I.m. Will not find the home position. Needs I.m. Assy replaced. ; ordrng 1 WPW10764668 (I.M. ASSY), schdld next appmnt for 4/12 THU
We serviced a
GE WASHER
Model GTWN3000M2WS
Near Madison, OH 44057
Arthur V
Job Details: 04/10/2018
Found tub spud nut loose. Causing issue. Tightened nut. Op test no good. Motor flashing 4 times = tube and shaft assy coil failure. Needs tube and shaft assy and motor and spin bearing and hardware. Talked to AB. AB said to tell customer he will get a refund. Office to contact customer. Customer satisfied with refund ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDW00
Near Burton, OH 44021
Robert A.
Job Details: 04/10/2018
Installed bi-metal, op test ok; Job Cmpltd,
We serviced a
11092581200 KENMORE
Model WASHER
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 04/10/2018
Replaced the pads. Did not need the other pads. Please refund cust. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Chardon, OH 44024
Robert A.
Job Details: 04/10/2018
Cust had unit running, watched final spin, unit not going into high speed spin with load, empty unit goes into high spin, ohmed motor, high speed stator, normal .2 ohms. Ohmed at .6Lowspeed stator normal 1.1: ohmed at 1.5. Protector normal o.o. Ohmed at .3, Tacho normal 68, ohmed at 72, Brusher normal .95, ohmed at 2.9, needs motor Cust to let us know; ordrng 1 WPW10192987 (MOTOR 596.33),
We serviced a
KBRA20EMSS KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 04/09/2018
C that there is black stuff floating in the water. Removed filter and put bypass plug in ran 6 gallons of water threw, water came out clean. Reinstalled filter and black carbon started coming out. Will need to replace the filter. Advised cust. To replace filter with a whirlpool filter. Optest ok. ; Job Cmplt
We serviced a
WRF736SDAM13 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 04/09/2018
CC that there was a loud noise in the fz and the control turned on and off. Ff 42 and fz 5. Found the evap covered in frost, forced a defrost. Steamed the evap out. Will need a new control, UI and the bi-metal
We serviced a
KGRS505XWH04 KITCHENAID
Model WALL OVEN
Near Cleveland, OH 44121
Corina B
Job Details: 04/09/2018
CC that the unit does not heat in the oven. Checked broil, good. Checked the bottom bake 3.56 amps. Checked the top bake .53amp. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock, Job Cmpltd
We serviced a
KSCS25INSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44113
Corey L.
Job Details: 04/09/2018
Customer complaint fill tube frozen, confirmed fill tube frozen, water leaking past valve, unit need new water valve; ordrng 1 W10247725 (water valve asm) schdld next appmnt for 4/12 THU
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Corey L.
Job Details: 04/09/2018
, Customer complaint of water leaking, found trap stuffed with debris, hair on door seal, cleared debris and hair, op test good
Near Lakewood, OH 44107
Corey L.
Job Details: 04/09/2018
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Corey L.
Job Details: 04/09/2018
Customer complaint oven not reaching temp all the time, started normal bake at 350, preheated for 25 min, temp at 370 on cast iron pan, explained that this unit needs 25-30 min preheat time, unit is operating as designed ; Job Cmpltd
We serviced a
WZF34X16DW01 WHIRLPOOL
Model CHEST FREEZER
Near Strongsville, OH 44136
Brian M
Job Details: 04/09/2018
Installed control op test ok ; Job Cmpltd
We serviced a
MHW5500FC WHIRLPOOL
Model WASHER
Near Lyndhurst, OH 44124
Brian M
Job Details: 04/09/2018
Cc that unit is stuck locked, found unit way off balanced and unit throwing suds lock code Error Suds.. unlocked door and ran auto test op test Ok Job Cmpltd
We serviced a
GI6FDRXXQ06 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Brian M
Job Details: 04/09/2018
Cc no ice Is being made, found IM cycling but not calling for water, needs new IM, used from truck stock, Op test ok W10377151 was not functioning from truck stock ; used 1 W10377151 ([Alt for W10882923), and 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
GS6NBEXRQ01 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Brian M
Job Details: 04/09/2018
Cc that there is white residue coming from water dispenser ran a few test cups found multiple white floating deposits. Us hooked at bottom connector found now deposits when coming from bottom of door. Needs new line and water faucet ..... line is part of door needs door replaced
We serviced a
WRT519SZDW01 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 04/09/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.16oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890087, 1 W10890099, 2 W10890115, 1 W10890128, and 1 W10890131 from stock, Job Cmpltd
We serviced a
KGSA906PSS00 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/09/2018
Customer complaint that oven is not heating and oven light stays on, started bake for 350 degrees, burner lit right up, burner shut off after a minute and did not relight, found oven door switch lever stuck in open position, freed lever, oven door switch lever is moving freely now, oven light turned off, bake burner lit and heated to 350 degrees, op test good, if problem should reoccur unit will need lock mechanism ; Job Cmpltd
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 04/09/2018
Customer complaint that unit is leaking,started normal wash cycle, found unit leaning forward, leveled unit, no leaks, op test good ; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 04/09/2018
Customer complaint that unit is not cleaning the clothes, customer showed stains on jeans, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and advanced to wash cycle, unit fills , agitates, drains and spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
MGR5770BDQ WHIRLPOOL
Model RANGE
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 04/09/2018
Checked oven, found faulty igniter. Replaced igniter from truck stock, part#12400035. Checked operation of oven =ok.; used 1 12400035 (IGNITER) from stock, Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Macaulay G.
Job Details: 04/09/2018
Replaced both led lights for refrigerator. Lighting up ok.; Job Cmpltd
We serviced a
ED2JHGXRQ02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/09/2018
Replaced wp2180226 bracket in refrigerator. Tested operation of dispenser =ok.; Job Cmpltd
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 04/09/2018
Found relay on control welded closed. Needs control and lamp replaced. ; ordrng 1 8206232A (lamp 40 watt) and 1 W11100597 (CONTROL), schdld next appmnt for 4/11 WED
We serviced a
WFE540H0ES0 WHIRLPOOL
Model COOK TOP
Near Strongsville, OH 44136
Chad P.
Job Details: 04/09/2018
Found terminal block and power cord shorted needs complete harness with terminal block assy and cord replaced. Cust will get cord for oven. ; ordrng 1 W11218704 (HARNESS), schdld next appmnt for 4/12 THU
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 04/09/2018
Replaced damper (diffuser) assy. Op test ok. ; Job Cmpltd
We serviced a
WDT750SAHW0 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/09/2018
Cc that disp is not opening. Lid is not binding. Checked solenoid from control. Checks good. Ran service test mode. Disp opened. Advised to use as normal. ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/09/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
AMANA DRYER
Model NED4655EW1
Near Edgewood, OH 44004
Arthur V
Job Details: 04/09/2018
, Upon arrival left side drum roller worn badly causing issue. Roller worn extremely fro behind the roller forward. See pics Found roller shaft bent to the right. Need to order drum,shaft assy rollrs ; ordrng 1 W10899578 (DRUM) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft), schdld next appmnt for 4/16 MON !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 04/09/2018
Replaced parts listed. Op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Edgewood, OH 44004
Arthur V
Job Details: 04/09/2018
Cust complaint unit water will not stop filling with lid open. Replaced water valve and lock assy. Op test good ; used 1 W10838613 (LATCH), and 1 W11038711 (VALVE) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE5A
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/09/2018
Installed fan/seal kit, cycled i/m, op test ok; Job Cmpltd,
We serviced a
FFGF3023LBE FRIGIDAIRE
Model RANGE
Near Cleveland, OH 44128
Corina B
Job Details: 04/09/2018
Ordered the wrong burner head. Brought it back for return. Cleaned the burner head. Burners are lighting. Optest ok. ; Job Cmpltd
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44128
Corina B
Job Details: 04/09/2018
Replaced the glass. Optest ok. ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/09/2018
CC that the unit does not dry the clothes. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked outside vent, no airflow. Will need to have the vent cleaned. Optest ok. ; Job Cmpltd
We serviced a
WDF330PAHW WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Corey L.
Job Details: 04/09/2018
Customer complaint dishwasher not drying plastics or silverware, explained that plastic will not dry, the silverware is in a plastic holder which will retain more water, unit is operating as designed Job Cmpltd
We serviced a
WGD5540SQ0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Corey L.
Job Details: 04/09/2018
Customer complaint smells like gas while in use, started normal timed dry, ignitor glowed flame lit, opened door and inside of unit smells kind of like propane, house line is ng, house has recently been remodeled, paint cans in laundry sink, smell could be the paint or stain that was used, called techline, sr#7721698708, after speaking with techline confident odor is not coming from the unit, must be the chemicals burning off, unit is operating as designed ; Job Cmpltd
We serviced a
WDT710PAYM6 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Brian M
Job Details: 04/09/2018
Cc that machine is not washing dishes. Found pump not running normal pumps a little bit of water out of spray arms, also found spray arms full a debris needs sump assy and spray arms Estimate only customer does not want to repair at this time Job Cmpltd
We serviced a
JS42NXFXDE01 JENN-AIR
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 04/09/2018
Customer complaint that doors are uneven, leveled unit, op test good ; Job Cmpltd
We serviced a
MHWC7500YW0 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 04/09/2018
Customer complaint that unit is not draining, found a key and a plastic bag lodged in filter basket, removed, unit drained, op test good,; Job Cmpltd
We serviced a
LGHB2867PFCA FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/09/2018
Ice maker not advancing to fill. Freezer temp @ -1. Office to order ice maker. ; ordrng 1 5303918493 (freezer ice maker), schdld next appmnt for 4/13 FRI
We serviced a
WTW8500DC3 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/09/2018
Checked washer, found broken springs, office to order suspension kit.; ordrng 1 W11130356 (suspension), schdld next appmnt for 4/20 FRI
We serviced a
WDT710PAYM3 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/09/2018
Cleared a small amount of debris and checked checked valve. Ran unit several times. Unit drained. Advised to make sure drain line stay up. Op test ok. ; Job Cmpltd
We serviced a
417.98702892 KENMORE
Model STACKED WASHER/DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/09/2018
Removed front panel and ran drain spin 3x. No abnormal noises. Drive system checks good. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4516FW2
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 04/09/2018
The unit didn’t have the cold water line hooked up; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB04
Near Edgewood, OH 44004
Arthur V
Job Details: 04/09/2018
Replaced fan motor and blade. Plugged in u it started to cool. Twila to monitor ; Job Cmpltd,
We serviced a
AVON MICROWAVE OVEN
Model KEMS308SSS05
Near Avon, OH 44011
Brian B
Job Details: 04/09/2018
, Replaced UI boards and wide board. Tested unit. Micro heats, but magnetron cooling fan not coming on and micro light not working. Called whirl TL, Sterling. He said ohm out convection thermister on p6. Thermister checks good. Checked voltage on p2 connector out to mag fan, 0v. Will also need micro appliance manager board. Interlock switches check ok. Office to order part. Brought back interlock harness for return. Brought back cores and unused interlock harness for return. Customer paid for part.; ordrng 1 WPW10350780 (MICRO APP MAN BOARD 11238), Cllctd $115.00 CC Ref # 1050240321, schdld next appmnt for 4/11 WED ! [**],
We serviced a
MAYTAG WASHER
Model MHWE200XW
Near Waite Hill, OH 44094
Jeff M
Job Details: 04/09/2018
Belt came off the rear on the drum. Cust can install ; ordrng 1 WPW10260319 (BELT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, (GV)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cleveland, OH 44108
Jeff M
Job Details: 04/09/2018
he unit f0e3 code I cleared the code op tested good I recommended to customer to take her bedspread to a laundromat ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ00
Near Euclid, OH 44132
Jeff M
Job Details: 04/09/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Mentor, OH 44060
Jeff M
Job Details: 04/09/2018
There was glass in the pump op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 04/09/2018
Found unit iced at the top of the evaporator causing evap fan to quit working. Turned off cooling and gave customers chance to clean out freezer (pop can exploded ). After removing ice fan started working. Reassembled op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/09/2018
Replaced parts listed. Op test good ; Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KR0
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/09/2018
Replaced valve. Op test good. Customer needs plumber to stop debri from getting to washer. ; Job Cmpltd,
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS2
Near Solon, OH 44139
Robert A.
Job Details: 04/09/2018
Found upper door switch, in lock position with door open, replaced door switches, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Bainbridge, OH 44023
Robert A.
Job Details: 04/09/2018
Found left track broken, replaced both tracks, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Burton Township, OH 44021
Robert A.
Job Details: 04/09/2018
Replaced ui and control, ran diagnostic cycle, good, unit on dedicated circiut, polarity correct, op test okCust to watch; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Claridon Township, OH 44024
Robert A.
Job Details: 04/09/2018
Found evap drain frozen/clogged, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
FFBD2406NW0A FRIGIDIARE
Model DISHWASHER
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/09/2018
Replaced the panel and overlay. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Gates Mills, OH 44040
Corina B
Job Details: 04/09/2018
CC that the unit shakes and the clothes are wet at the end of the cycle. Ran diag no codes. Found the basket is hitting the back wall, leveled unit. Ran a normal load and a drain and spin cycle. Advised 1-2 tablespoons of detergent. Optest ok. ; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 04/09/2018
Customer complaint washer leaking from connection behind washer, confirmed cold inlet valve cracked, replaced valve, op test good; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
JGRP548WP01 JENN-AIR
Model RANGE
Near Brecksville, OH 44141
Brian M
Job Details: 04/09/2018
Cc that griddle was not turning on. Checked voltage at griddle control knob. Checked good, removed griddle found griddle thermostat not plugged in , plugged in thermostat, OP Test Ok Cc that bottom of the oven doors screws are rusted out need 12 screws and outer door panels on both oven doors Took pic of rusty screws please research for part number ; ordrng 1 W10322615 (glass-door) and 1 W10322618 (glass-door)
We serviced a
KDFE104DSS1 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/09/2018
During drain cycle, drain pump not staying on for full duration of drain. Dispenser is receiving voltage from control but not releasing rinse aid. Office to order main control and dispenser.; ordrng 1 W10854215 (cntrl-elec) and 1 W11032769 (dispenser), schdld next appmnt for 4/17 TUE
We serviced a
KSGB900ESS2 KITCHENAID
Model RANGE
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/09/2018
Installed user interface panel and bezel kit in oven. Tested operation=U.I. Ok, lights not coming on in oven, tested bulbs and input voltage=no voltage from main board, main board to be ordered by office.; ordrng 1 W11100100 (cntrl-elec), schdld next appmnt for 4/16 MON
We serviced a
JES9900BAB WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Brian M
Job Details: 04/09/2018
Cc time won’t set, showed customer how to set clock after power outages Op test ok ; Job Cmpltd
We serviced a
MED5500FW1 MAYTAG
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details: 04/09/2018
Customer complaint of rattling noise, confirmed, Lise is coming from blower wheel housing, tightened bolts, no noise now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WFG530S0ES1 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 04/09/2018
Installed new ignitor and dsi board, op test good ; Job Cmpltd
We serviced a
ARB8057CB AMANA
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 04/09/2018
Replaced heater and thermostat. Op test ok. ; Job Cmpltd
We serviced a
WFE525S0HV WHIRLPOOL
Model RANGE
Near Jefferson, OH 44047
Brian M
Job Details: 04/09/2018
Installed control board op test ok ; Job Cmpltd
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 04/09/2018
CC that the lights in the ff are dim. Found the fz light is not working. Unplugged the connections to the aurora board. Lights did not come on will need a new fz light. Called SM to order part.; ordrng 1 W11205083 (LED LIGHT), schdld next appmnt for 4/11 WED
We serviced a
KUDS25SHBL1 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Dan H
Job Details: 04/09/2018
Customer complaint that door will not opening dispenser door will not stay closed , leaving white residue on dishes and is not drying dishes, found handle broken, unit has enough water pressure while motor is running, heater is working, unit needs new handle and dispenser , advised customer to run hot water in sink before starting unit and to use rinse aid to help with drying; ordrng 1 WP9743903 (handle) and 1 WPW10616003 (dispenser), schdld next appmnt for 4/11 WED
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 04/09/2018
Defrosted evap and replaced Thermistor. Op test ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
KFIL27CXMS0 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/09/2018
Replaced tank assy. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVB02
Near Jefferson, OH 44047
Arthur V
Job Details: 04/09/2018
Replaced main bd and reprogrammed code. Unit started. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
We serviced a
KERS505XWH03 KITCHENAID
Model RANGE
Near Cleveland, OH 44124
Corina B
Job Details: 04/06/2018
CC that the ovens do not go past 125*. Found the terminal block black wires have melted off of the block. Checked the voltage, correct. Will need new wires and block. Unplugged unit, advised cust to keep it unplugged till it gets fixed. Called SM to order parts. Cust was on phone with whirlpool, whirlpool had me call t/l to make a report. Called t/l mike file# 7721691505. ; ordrng 1 74008296 (harns-wire) and 1 WPW10245259 (block-term,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Mentor, OH 44060
Brian B
Job Details: 04/06/2018
CC of loud motor. Ran cycle. Main pump motor noisy. Not caused by Ny debris in pump. Will need new sump assembly. Office to order part. Customer needs later appt if poss.; ordrng 1 WPW10591570 (MOTOR & SUMP ASSBLY), schdld next appmnt for 4/10 TUE 2-5,
We serviced a
KDTE704DBL0 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/06/2018
Replaced DIVERTER found spoon under float. Removed. Ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ0
Near Avon Lake, OH 44012
Brian B
Job Details: 04/06/2018
Replaced agitator parts. Ran test cycle. Op test ok. Office to bill.
We serviced a
DE412 WHIRLPOOL
Model DRYER
Near Lyndhurst, OH 44124
Corey L.
Job Details: 04/06/2018
Customer complaint unit stays on, found buzzer not turning off at the end of a cycle until door is opened, found contacts in timer corroded, quoted customer to repair today or purchase a new timer, sanded contacts, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near North Olmsted, OH 44070
Brian B
Job Details: 04/06/2018
Pan holder is crack,ordering new,level unit, lubricate gasket on left door,opt test good ; ordrng 1 W10904001 (PAN HOLDER ),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near North Olmsted, OH 44070
Brian B
Job Details: 04/06/2018
Pan holder is crack,ordering new,level unit, lubricate gasket on left door,opt test good ; ordrng 1 W10904001 (PAN HOLDER ),
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Austinburg Township, OH 44041
Arthur V
Job Details: 04/06/2018
Found water valve needs replaced water just trickling out. Est = 89.95 sc. 98.00 labor. 95.07 parts. Total est=302.12. Part needed is 1- W11220230. Cust does not want repaired. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Austinburg Township, OH 44041
Arthur V
Job Details: 04/06/2018
Found water valve needs replaced water just trickling out. Est = 89.95 sc. 98.00 labor. 95.07 parts. Total est=302.12. Part needed is 1- W11220230. Cust does not want repaired. ; Job Cmpltd,
We serviced a
KENMORE DRYER
Model 110.86566110
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/06/2018
Took pics of water level Found unit would need 279827 motor,341241 belt,wp691366 idler pulley ,wp61894 tstat,279052 tstat ,wp694674 tstat ,wp3392519 thermal fuse,and a 696245 wire harness. harness is no longer available unit is repairable ; Job Cmpltd,
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/06/2018
All tests in diagnostics were passed other than the switch for ice bucket. Tech line advised to order bucket switch. Rocker switch also does not turn of ice cycling. Office to order bucket switch and rocker switch.; ordrng 1 W10918003 (switch-rkr) and 1 WPW10656772 (switch), schdld next appmnt for 4/12 THU