We serviced a
JENN-AIR RANGE GAS
Model JGD8348CDP
Near Solon, OH 44139
Corina B
Job Details: 03/05/2024
"CC that the back burner is not working. Confirmed. Found the back igniter not turning on, switched the modules and the burner light. Will need an igniter. ; ordrng 1 WP74006072 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8740DW0
Near Pepper Pike, OH 44124
Bill
Job Details: 03/05/2024
Changed and oiled rollers and pulley. Tested opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Mayfield Heights, OH 44124
Bill
Job Details: 03/05/2024
"Cc deli drawer is freezing, confirmed cc. Ran diagnostics, found 3 thermistors reading over 600 degs. Had error codes 106 and 112, after speaking with Brian. We ordered new control and Ui. Follow scheduled for 3/08; ordrng 1 WR55X38248 (Control) and 1 WR55X34167 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR COOK TOP
Model JIC4715GS00
Near Chagrin Falls, OH 44022
Bill
Job Details: 03/05/2024
"Changed control and Ui, tested opt test good."
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Solon, OH 44139
Bill
Job Details: 03/05/2024
"Cc not turning on, confirmed cc. Unplugged and plugged back in after 30 sec, unit started working."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Solon, OH 44139
Bill
Job Details: 03/05/2024
"Cc confirmed cc. Unit missing left front damper rod, left hand Bessel, and drain hose. Ordered parts, follow up scheduled for 3/07.; ordrng 1 W11550898 (Bessel) and 1 W11400156 (Dampers) and 1 W11244231 (Drain hose) and 1 WPW10280024 (Hose retainer) and 1 WP356138 (Clamp)"
We serviced a
GE REFRIGERATOR
Model PWE23KMKGES
Near Mentor, OH 44060
Jason N
Job Details: 03/05/2024
Cc upper section lights are very dim Confirmed all LEDs are dimly lit in ff section. Unit will need LED power supply replaced(which is the main control). ; ordrng 1 WR55X38248 (Main board assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Painesville, OH 44077
Jason N
Job Details: 03/05/2024
Cc gasket around lower door vent is loose Found upper air passage gasket on LH door is not fully seating into track. Used some petroleum jelly and eased gasket into track. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Avon, OH 44011
Angel
Job Details: 03/05/2024
Cc that oven will not heat up. Verified and unit will need igniter replaced. Customer decided to proceed with repair. Replaced igniter tested unit opt test good.; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Westlake, OH 44145
Angel
Job Details: 03/05/2024
Replaced damper opt test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cleveland, OH 44135
Angel
Job Details: 03/05/2024
Cc that unit was telling her to remove clothes and would not let her wash. Verified and found she was trying to start a cycle while the message to clean washer was on causing the washer to think she was going to do a clean wash and letting her know to remove clothes. So I ran for her a clean washer with affresh so the display would reset. Unit working as designed
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, OH 44106
Angel
Job Details: 03/05/2024
When we got to unit it was completely disassembled because they were trying to install the blower wheel and even the back panel and screws were all off. Installed everything tested unit opt test good.; used 1 W11327190 (Blower wheel) from stock
We serviced a
KENMORE WASHER
Model 11020872990
Near Cleveland, OH 44111
Angel
Job Details: 03/05/2024
"Cc that unit will not spin or nothing but he can hear the motor running. Verified and found coupler broken will need to be replaced. Gave customer estimate and decided to proceed ordering part. ; ordrng 1 285753A (Coupler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 03/05/2024
Cc that unit would not spin. Confirmed will need belt replaced. Replaced belt and idler pulley tested unit opt test good.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near LaGrange, OH 44050
David R
Job Details: 03/05/2024
"Cc unit not getting up to temp. Checked temp sensor, room temp 1087, in range. Ran unit at 350. Once it got to temp, ignitor turned off and never came back on, gave it 8 minutes even with opening and shutting door. Ignitor did not spark back on. Will need ignitor and harness. Gave estimate; ordrng 1 WPW10324262 (Bake ignitor) and 1 W11161843 (Harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MS3
Near North Ridgeville, OH 44039
David R
Job Details: 03/05/2024
"Cc unit not making ice, just changed filter a couple days ago. Tested voltage, good. Icemaker stuck and not moving or cycling properly. Will only cycle if I do it by hand. Will need icemaker; ordrng 1 241798231 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near Brecksville, OH 44141
David R
Job Details: 03/05/2024
"Replaced control and harness ribbon. Still no display. Called TL. Getting 120 to control instead of 240. Took took from back, downdraft. Took pics of the downdraft vent. Found that from L1- L2 only getting 120 instead of 240. From L1-N 120. L2-N less than 1VAC. Customer will need electrician to come check breaker and outlet. Unit is good. Customer go contact Electrician. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Berea, OH 44017
David R
Job Details: 03/05/2024
Cc unit not dispensing ice. Advised customer of cleaning the ice bin every couple of months. Find ice stuck in bin. Cleared. Good. Dispenser is giving cubed and crushed ice. Good. Customer instruct. Op Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Olmsted Township, OH 44138
David R
Job Details: 03/05/2024
Cc question about run time. Customer can always refer to owners manual or online look up of mode number. All components and functions good. Run time can vary between the cycles and options added on. Unit is good and working correctly. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near North Olmsted, OH 44070
David R
Job Details: 03/05/2024
"Cc unit not working, can hear something, customer unhooked brackets and took unit out and reset plug. Ran a normal cycle, water will enter and drain good but wash motor not working. 4-3 error code and 7-1 error. Wash motor error. Voltage checks good. Ordering control and wash motor. Control if anything shorted. ; ordrng 1 W11613479 (Wash pump motor) and 1 W11637581 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Olmsted Falls, OH 44138
David R
Job Details: 03/05/2024
"Cc questions about noises. All normal sounds from fans and compressor. All working properly. Op Test Ok."
We serviced a
AMANA REFRIGERATOR
Model THI21TL
Near North Olmsted, OH 44070
David R
Job Details: 03/05/2024
"Cc had a power outage, heard pop when plugging back in and now unit no power or lights. Before unit completely stopped working, was warm and not cooling correctly and loud noises. Gaskets not holding cold air in from FZ. Burned contacts on control. FZ Gasket WPL10456804 NLA, FZ Control R0161075 NLA, Condenser Fan Motor 833697, Defrost Timer R0168027. ; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Kent, OH 44240
Corina B
Job Details: 03/05/2024
"CC that there was a loud bang and stopped working. Confirmed. Found the motor pulley is broken. Will need a new motor, wheel and base; ordrng 1 WP694089 (Wheel) and 1 WP348780 (Base) and 1 279827 (Motor) and 1 WP3404162 (Clamp)"
We serviced a
KITCHENAID RANGE
Model KFED500ESS05
Near Ravenna, OH 44266
Corina B
Job Details: 03/05/2024
CC that the unit is not heating correctly. Has calibrated both ovens. Will need a temp sensor and control. part is out of stock.; ordrng 2 WP7430P044-60 (Sensor)s and 1 W11594150 (Control)
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW02
Near Middlefield, OH 44062
Corina B
Job Details: 03/05/2024
"CC that the unit is not freezing at the top. Confirmed. Found the unit not going into a defrost. Ran a test heater turns on 360 watts. Will need a new control; ordrng 1 W11496886 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Middlefield, OH 44062
Corina B
Job Details: 03/05/2024
"CC that the unit does not spin. Confirmed. Found the hub is worn. Washplate is seized to the Gearcase will need to be cracked off. Will need a Washplate and hub; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lorain, OH 44052
Angel
Job Details: 03/05/2024
Cc that she used the oven the day before and when she went to use it again nothing happened. Verified and found igniter open. Replaced igniter tested unit opt test good.; used 1 12400035 (IGNITER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Cleveland, OH 44135
Marie V
Job Details: 03/05/2024
"Cc that ice maker area was leaking and ice maker stopped making ice. Try to run diag, but panel numbers are not working properly. Cant run test on panel. Will need to replace panel. Also the ice maker will need new seal, also looks like the drain tube is also clogged. Cust will not fix. ; ordrng 1 5303918810 (Bimetal) and 1 5303918571 (Sealers), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 5304527930 (Panel) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Parma, OH 44134
Marie V
Job Details: 03/05/2024
"Replace control, shifter and drain pump. Ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Parma, OH 44134
Marie V
Job Details: 03/05/2024
"Cc that last knob sill not move. Confirmed, replaced manifold. Tested unit, no leaks. Op test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HBS09
Near Berea, OH 44017
Marie V
Job Details: 03/05/2024
"Replace magnetron, tested unit, heating up. Op test ok; O-emld tckt"
We serviced a
WHIRLPOOL STACK W/D
Model WFW560CHW2
Near Painesville, OH 44077
Jason N
Job Details: 03/05/2024
"Installed dispenser and bellow gasket. Ran test cycle, no leaks found. Advised customer to monitor. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Elyria, OH 44035
Angel
Job Details: 03/04/2024
Replaced tracks and supports opt test good.
We serviced a
MAYTAG REFRIGERATOR
Model MF12570FEZ02
Near Amherst, OH 44001
Angel
Job Details: 03/04/2024
Cc that unit was spilling out water from ice maker and they could hear the valve running when it happened. Tested ice maker and it would not duplicate issue but ice maker smelled like something burnt inside but nothing looked bad. So I gave customer estimate for ice maker. Replaced ice maker made sure it cycle opt test good. Recommended the to monitor for now if anything to give us a call.; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Lakewood, OH 44107
Marie V
Job Details: 03/04/2024
"Cc that pipes are shaking now when unit is filling up and that after is done filling up does nothing. Confirmed both, advise cust to add shock absorber for pipes, also found gearcase was stuck, spinning the basket was able to unlock it self but can hear gears griding. Tilted unit theres grease leaking from gearcase. Unit will need gearcase, belt, washplate, motor, water valve as well, added to estimate . cust will not fix. ; ordrng 1 WH43X34257 (Washplate) and 1 WH03X34937 (Gearcase) and 1 WH01X27538 (Belt) and 1 WH01X27538 (Shifter) and 1 WH03X29559 (Motor) and 1 WH13X26535 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Lakewood, OH 44107
Marie V
Job Details: 03/04/2024
"Cc that. The ice maker has water leaking and is making one big block of ice on bin. Confirmed cycled ice maker, is leaking from ice maker. Replaced it from T/S. Tested it, no leaks. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Oberlin, OH 44074
David R
Job Details: 03/04/2024
Cc still low vibration. Intermittently happening. Hasnt made noise the last couple days. Ordering sleeves by compressor to help with dampening vibration. ; ordrng 4 W11661094 (Sleeve)s and 4 W11505165 (Sleeeve)s
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Chardon, OH 44024
Joe O
Job Details: 03/04/2024
Installed lid. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Ashtabula, OH 44004
Jason N
Job Details: 03/04/2024
"Cc unit not starting cycleFound unit flashing f9e1 for long drain fault. Unit will not drain or cancel cycle. Checked under unit. Found broken black wire to drain pump. Repaired wire and rerouted harness. Ran drain and spin cycle, unit drained out and spun. Op test good."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Orwell, OH 44076
Jason N
Job Details: 03/04/2024
"Could not install HMI board. Connector for cycle encoder(cycle selector) does not connect to new HMI board, different style connector. Reordering HMI board and adding encoder board to ensure proper connector match up. Encoder control not showing in stock; ordrng 1 W11675700 (Cntrl-elec) and 1 W11675701 (Cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 03/04/2024
Replaced the control and drain pump. Drain pump will not turn on. Drain pump from the control 18 ohms. Outlet is good. Replaced the wire harness from surplus t/s. Ran a calibration. Started a cycle. Opt test ok; used 1 W11643701 (Harness) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ravenna, OH 44266
Corina B
Job Details: 03/04/2024
"CC that the unit filled with water and would not wash. Ran diag no error codes. Tested. Ran a calibration. Started a normal with clothes, filled started agitating. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Chardon, OH 44024
Joe O
Job Details: 03/04/2024
"Recovered refrigerant, installed compressor and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 W10896689 (), 1 W10896676 (Coupler), 1 W10895757 (), and 1 Tjaf1200 () from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Atwater, OH 44201
Corina B
Job Details: 03/04/2024
Replaced the drain pump. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Ravenna, OH 44266
Corina B
Job Details: 03/04/2024
"Replaced the control, pump and motor. Ran a calibration. Opt test ok."
We serviced a
MAYTAG DRYER
Model MGD6230HC3
Near Seven Hills, OH 44131
Bill
Job Details: 03/04/2024
"Changed Ui, after being showed what the issue was. Tested issue is gone."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Corina B
Job Details: 03/04/2024
CC that the unit is not heating. Confirmed. Checked the outside vent clear. Checked the voltage good. Found the thermal cutoff and wire burnt. Replaced the cutoff from surplus t/s and repaired the wire. Tested. Opt test ok. ; used 1 W10900067 (Thermal cutoff) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Aurora, OH 44202
Corina B
Job Details: 03/04/2024
CC that the oven does not work. Confirmed. Checked power at p1-1 p2-1 0 volts. Will need a control and dsi board. Part is out of stock office to reschedule ; ordrng 1 W11620570 (Control) and 1 W11162730 (Dsi board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/04/2024
"Replaced the light, housing, filter and filter head. Advised Cust to remove some food from the freezer, overpacked. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Chesterland, OH 44026
Corina B
Job Details: 03/04/2024
Replaced the fan. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Jason N
Job Details: 03/04/2024
"Cc unit not spinning out loadRan diagnostics, found codes f0e3 for overload, f7e1 for tachomotor missing or wrong signal, and f7e6 for motor fault. Ran test cycle. Found actuator did not shift into agitation mode. Replaced shift actuator using truck stock part. Cleared codes and reran test cycle, all functions passed. Op test good. ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Wickliffe, OH 44092
Jason N
Job Details: 03/04/2024
"Cc unit not dispensing fabric softener, not filling with water, and not spinning out Ran diagnostics, found codes f8e1 for low/no fill and f0e5 for offbalance load. Ran manual valve tests and fabric softener test, found no hot water coming in. Checked water source at inlet, no water. Customer found a closed valve leading to source. Opened valve, and retested, all valves are working. Ran test cycle, all functions passed. Advised customer on load sizing and load distribution to avoid off balance situations. Op test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Wickliffe, OH 44092
Jason N
Job Details: 03/04/2024
"Cc unit tub banging Ran test cycle. Found tub is moving excessively side to side during spin. Checked tub suspension springs, springs are weak, tub bouncing more then once when pushed down. Quoted customer suspension spring replacement. Customer declined repair at this time, estimate only. ; ordrng 1 W11130362 (Suspension)"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Willowick, OH 44095
Jason N
Job Details: 03/04/2024
"Cc long dry times, clothing still dampRan dryer op test, checked airflow at vent outlet, very little airflow. Airflow is restricted. Checked air flow at unit outlet, found vent connection and blower housing is full of lint. Pulled rear panel and blower housing, cleared out lint buildup. Rechecked airflow at vent outlet, much improved. Advised customer to clean/service rest of venting through house to ensure proper airflow. Op test good."
We serviced a
FRIGIDAIRE WASHER
Model FFLE3900UW1
Near Willoughby, OH 44094
Jason N
Job Details: 03/04/2024
"Installed oob switch, op test no good. Called Frigidaire techline, advised checking connections/ voltage at motor. Found when spin is commanded, voltage at motor is reading 52v. Replace main control; ordrng 1 5304526220 (Board)"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Chardon, OH 44024
Jason N
Job Details: 03/04/2024
"Cc unit not spinning out properly Checked under unit, found drive belt is coated with oil causing it to slip, belt is leaving debris on pulley. Quoted customer gearcase and drive belt replacement. Customer declined repair, estimate only. ; ordrng 1 WH03X33731 (Gearcase) and 1 WH01X24180 (Drive belt)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Perry, OH 44081
Jason N
Job Details: 03/04/2024
"Cc unit will intermittently not start cycleRan diagnostics, found codes f5e1 switch fault, lid is up. Quoted customer lid latch replacement. Replaced lid latch using truck stock part. Ran test cycle and manual lock test several times. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Perry, OH 44081
Jason N
Job Details: 03/04/2024
"Cc unit not tumbling Customer stated unit stopped tumbling and she questioned why the dryer seems to be so hot. Plugged in unit, and turned timer, heater element already powering up. Element is shorted to case and thermal fuse is reading open. Quoted customer repair cost. Replaced heater element and thermal fuse using truck stock parts. Ran dryer test, unit tumbling and heater element cycling properly. Op test good. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Parma, OH 44134
Joe O
Job Details: 03/04/2024
"Cc: not heating, not shutting offFound unit is not receiving proper power. Cannot tell if fuse is blown due to discoloration on sight glass. Found fuse arching when looking at it. Needs fuse at bare minimumAdvised customer if fuse does not fix issue, will need an electrician"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Parma, OH 44134
Joe O
Job Details: 03/04/2024
Installed spray arm and gasket. Ran test cycle. Op test ok
We serviced a
GE STACK W/D
Model GUD27ESPM1DG
Near South Euclid, OH 44121
Joe O
Job Details: 03/04/2024
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near South Euclid, OH 44121
Joe O
Job Details: 03/04/2024
"Cc: leakingFound water valve spraying water out. Needs water valve. ; ordrng 1 WPW10238100 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG374LVB0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 03/04/2024
Cc: not heating up to 350Found unit set to Celsius. Reset unit to Fahrenheit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Seven Hills, OH 44131
Bill
Job Details: 03/04/2024
Customer installed cap.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Strongsville, OH 44149
Bill
Job Details: 03/04/2024
"Cc metallic grinding noise occasionally during spin, could not confirm. Ran unit in diagnostics auto test, sounded normal. Tilted unit back and removed belt cover, found traces of gear case oil in and around belt cover. Gave estimate for gear case replacement. Customer chose not to continue repairs at this time.; ordrng 1 W11454734 (Gear case) and 1 W10721967 (Splutch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Brooklyn, OH 44144
Bill
Job Details: 03/04/2024
"Cc water some times works, confirmed cc. Tried to dispense water, nothing noticed that inside lights where out. Removed pantry control, compartment was wet. Disconnect panel, lights came on and water dispenser started working. Gave estimate for repairs, customer chose not to continue repairs.; ordrng 1 W11170612 (Harness,) and 1 WPW10769076 (Pantry control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44102
Bill
Job Details: 03/04/2024
"Cc burner is not lighting all the way, could not confirm. Tested unit ignited on both sides, tested multiple ignitions. Unit operating as intended. Gave tips on how to adjust to new oven and cooking times."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44102
Bill
Job Details: 03/04/2024
"Cc unit not working, confirmed cc. Vacuumed out all the water, removed pump. Found debris lodged in the impeller, removed debris. Tested opt test good."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDS11
Near Cleveland Heights, OH 44118
Bill
Job Details: 03/04/2024
"Cc, unit making a grinding or gurgling sound in freezer, confirmed cc from video recording. Pulled back panel, sound coming from coolant moving through the evaporator. Unit operating as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ02
Near Shaker Heights, OH 44122
Bill
Job Details: 03/04/2024
"Cc ff section not cooling, confirmed cc. Found drain line clogging and frozen over, causing blockage on vents to ff sec. Steamed out ice and cleared blockage of drain. Opt test good, advised customer that it will take about 24 hours to get to temp."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Wellington, OH 44090
David R
Job Details: 03/04/2024
Replaced all led lights. Test. Good. Op Test Ok.
We serviced a
JENN-AIR RANGE
Model JGRP548WP01
Near Brecksville, OH 44141
David R
Job Details: 03/04/2024
"Cc unit F8E0. Called and talked to techline. Low fan speed. Replaced right side blower for big oven. Ordering. ; ordrng 1 WPW10245511 (Cooling fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Brecksville, OH 44141
David R
Job Details: 03/04/2024
"Cc getting code. Found F8E1 Valve failure. Found cold water dual valve, one of the valves humming and no water coming out. Will need new dual water cold valve. Ordering ; ordrng 1 W11688995 (Dual Cold Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Parma, OH 44134
David R
Job Details: 03/04/2024
"Cc broil not working at all, left rear burner problems. Left rear burner seems like grease might have played affect and got onto burner head and electrode. Broil seems like something impeding the gas from coming all the way in. Ordering parts for broil and top rear burner. ; ordrng 1 W11126051 (Bake/Broil orfice) and 1 W11662402 (Burner heads) and 1 W10758273 (Orfice) and 1 W11453940 (Electrode) and 1 WPW10333842 (Broil ignitor) and 1 W11435700 (Broil fitting) and 1 WP8054078 (Burner)"
We serviced a
ELECTROLUX DRYER
Model FFLG3911QW0
Near Strongsville, OH 44136
David R
Job Details: 03/04/2024
"Maintenance already replaced ignitor and solenoids. The fuse is open. Power checks good. Will need fuses. Screws for top panel in drum. Ordering parts ; ordrng 1 137032600 (Limiter) and 1 5304406099 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Berea, OH 44017
David R
Job Details: 03/04/2024
"Replaced strike, latch is good. Tested. All components good. Op Test Ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
David R
Job Details: 03/04/2024
"Found a wire off the cutoff, dont know if it happened from last visit or vibrated off. Replaced cutoff kit, no charge. Heat is cycling, good. Op Test Ok. ; used 1 279816 (CUTOFF) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS00
Near Olmsted Falls, OH 44138
David R
Job Details: 03/04/2024
"Replaced FZ fan, thermistor and harness. Steamed all ice. Made sure all gaskets good. Fan blade broke. Order, no charge for part.; ordrng 1 WP2163777 (Fan blade), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, OH 44107
Marie V
Job Details: 03/04/2024
"Cc that the top rack is broken. Confirmed, replaced kit. Tested unit, no error codes. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Cleveland, OH 44102
Marie V
Job Details: 03/04/2024
"Cc that water is dispensing slowly. Confirmed, found water line kinked , pulled unit about 1 inch. Good flow now. Set feet on floor to avoid this issue again. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near South Amherst, OH 44001
Marie V
Job Details: 03/04/2024
"Recovered refrigerant, replaced parts and added nitrogen, no leaks, set unit into 29 vacc, no changes on gages, filled up with r134a, 4.2 oz. , full frost, Advice cust to allow 24 hours before restocking unit. Op test ok; used 2 Tjaf1200 () from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Avon Lake, OH 44012
Angel
Job Details: 03/04/2024
Cc that element will stay on hot sometimes and other times it will work. Tested unit and it was working for me but customer stated it does the same for them but then it acts up. Checked switch on back and found it was burnt on the inside will need infinite switch replaced. Had the part from surplus in truck and customer decided to repair unit. Replaced switch tested unit opt test good.; used 1 WP3149400 (Infinite switch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Avon Lake, OH 44012
Angel
Job Details: 03/04/2024
Put unit into a vacuum and held a 30 vacuum. Recharged unit with 68g of R600a and recommended customer to wait at least 24hrs for proper cooling.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP36QMS01
Near Rocky River, OH 44116
Angel
Job Details: 03/04/2024
Replaced control board and unit started functioning as should recommended customer to wait at least 24hrs for proper cooling opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Cleveland, OH 44109
Angel
Job Details: 03/04/2024
Cc that unit has power but wont start. Verified and found that thermal fuse was open. Replaced thermal fuse and explained to customer they will have to get vent cleaned out to avoid issue from happening again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Avon, OH 44011
Angel
Job Details: 03/04/2024
Cc that unit had a software issue. Verified and found control board was not programmed to code. Programmed control with correct code opt test good.
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Mentor, OH 44060
Joe O
Job Details: 03/04/2024
"Cc: intermittently not draining, door locks, suds error, cold water when using hotFound error codes f3e1(water level system error) f8e3(overflow conditions) f9e1(long drain). Ran auto test. Found hot and cold valves are correct. Unit filling, tumbling, draining and spinning. Ran quick wash to test pressure switch. Needs pressure sensor and control.Customer does not want to repair at this time ; ordrng 1 W11201290 (cntrl-elec) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Mentor, OH 44060
Jason N
Job Details: 03/01/2024
"Cc unit long dry times and timer not working properlyFound timer knob is broken, not turning timer at all. Unit will need timer and knob replaced. Started dryer cycle to check heat/airflow. Found almost no airflow at vent outlet, venting is restricted. This will cause the long dry times. Advised customer they will need venting though house serviced/cleaned; ordrng 1 W11701755 (Timer) and 1 W11675852 (Knob)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Perry, OH 44081
Dan H
Job Details: 03/01/2024
"Customer complaint that unit is not drying the dishes, ran diagnostics test cycle found f7e1(no heat) error code, heater is not working after test cycle, heater is open, unit needs new heater, customer does not want repair at this time; ordrng 1 W10518394 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Painesville, OH 44077
Dan H
Job Details: 03/01/2024
"Customer complaint that unit shuts off and one time it showed lock in display, showed customer control lock button, started normal dry cycle, unit started, unit heated, unit did not shut off, all buttons on user interface are working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Painesville, OH 44077
Dan H
Job Details: 03/01/2024
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Mentor, OH 44060
Dan H
Job Details: 03/01/2024
"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 WP3387747 (Element)"
We serviced a
WHIRLPOOL DRYER
Model WED8800YC2
Near Mentor, OH 44060
Dan H
Job Details: 03/01/2024
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Willoughby, OH 44094
Dan H
Job Details: 03/01/2024
"Installed new timer and knob, op test good"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Mentor, OH 44060
Dan H
Job Details: 03/01/2024
"Customer complaint of loud noise, confirmed, pulley is grinding, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Chardon, OH 44024
Dan H
Job Details: 03/01/2024
"Customer complaint that mullion is not catching closer, confirmed, leveled unit, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Solon, OH 44139
Joe O
Job Details: 03/01/2024
Cc: not draining out at end of quick cycleFound customer had spin off on quick wash. Advised customer on spin speed. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs321sdhz08
Near Euclid, OH 44123
Jason N
Job Details: 03/01/2024
"Cc unit not cooling in both sections. Found no airflow to either section, evaporator frosted over. Ran diagnostics, found defrost sensor reading open, could be either sensor or harness. Ordering both. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11650660 (Heater)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 03/01/2024
"Cc unit stopped draining after only a few usesRan diagnostics, found code f9e2 for drain motor electrical problem. Unit drained out on test cycle, then stopped. Checked drain pump, found manipulation of wire harness/connector caused intermittent operation of pump. Possible wire break or faulty connector on harness or in pump. Ordering drain pump and harness. ; ordrng 1 W11412291 (Pump-drain) and 1 W11568793 (Harns-wire)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near East Cleveland, OH 44112
Jason N
Job Details: 03/01/2024
"Cc unit not finishing cycles/spinning outRan test cycle, found unit will intermittently lock. Replaced lid lock using misc truck stock part (W11513248). Cleared fault codes and reran test cycle, all functions passed. Op test good.; used 1 W11513248 (Latch) from stock"