We serviced a
KENMORE WASHER
Model 11025842400
Near Euclid, OH 44143
Jason N
Job Details: 10/20/2023
Installed drain pump. Ran spin and drain. Good drain out. Op test good.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Painesville, OH 44077
Joe O
Job Details: 10/20/2023
"Cc: rattling noise, cracked panelFound ui is cracked. Found blower wheel cracked. Needs blower wheel, motor, and uiMotor needed due to potential shaft damage removing blower wheel; ordrng 1 W11413566 (Ui) and 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Chesterland, OH 44026
Joe O
Job Details: 10/20/2023
"Cc: ice build up in ice bin, door not flush to each otherFound gaskets are sealing, door is slightly sticking out higher at the top of the door. Found no leaking from ice maker. Found small amount of ice under ice bin. Needs chute, and ice door; ordrng 1 W11448633 (Chute) and 1 W11189145 (door-ice)"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Madison, OH 44057
Jason N
Job Details: 10/20/2023
"Cc unit shuts down due to overheating, starts back up when cools downRan dryer test, venting is clear no restrictions. Replaced drive motor using customer supplied pre Id part. Op test good."
We serviced a
GE OTR MICROWAVE
Model PSB9120SF1SS
Near Westlake, OH 44145
Marie V
Job Details: 10/20/2023
"Cc that unit is not working. Confirmed pulled unit out and verify fuse. Is working, had cust reset breaker again. Verify power 120V. Tested microwave with another outlet. Stared working. Advice cust to get an electrician out. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Parma Heights, OH 44130
Bill
Job Details: 10/20/2023
"Changed pressure valve, rerouted pressure hose. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Middleburg Heights, OH 44130
Manny
Job Details: 10/20/2023
"Replaced clip, shroud, grommet and seals, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Parma, OH 44129
Corina B
Job Details: 10/20/2023
"Replaced the ui. Tested. Opt test ng. The left side is leaking water. The pump is not spraying the water. The drain hose is clogged. Will need a new spray arm, gasket, drain hose, drain pump, pump and motor. ; ordrng 1 W10806701 (Pump and motor) and 1 8269144A (Drain hose) and 1 WP8268332 (Spray arm) and 1 W10542314 (Gasket) and 1 WPW10348269 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rocky River, OH 44116
Marie V
Job Details: 10/20/2023
"Cc that the unit was showing long drain and then was showing door not close error code. Rn dig found error codes f9e1 long drain, latch issue as well. Removed drain pump did not found anything inside, verify hoses as well. They are clear. Replaced latch from T/S, stared unit. Working now, ran auto test all working properly and draining. Explain cust since lid lock had failed it could have triggered drain issue because door is not locked. Tested unit working now. Op test ok; ordrng 1 W11394572 (Latch)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Eastlake, OH 44095
Jason N
Job Details: 10/20/2023
Cc unit only works on timed dryChecked sensor connections. Found moisture sensor unplugged. Plugged sensor back in. Op test good.
We serviced a
GE RANGE
Model JGBP34WEL1WW
Near Shaker Heights, OH 44120
Joe O
Job Details: 10/20/2023
"Cc: broil not functioningFound igniter is receiving proper power. Will not glow. Will not ignite. Needs broil igniter; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Perry, OH 44081
Dan H
Job Details: 10/20/2023
"Customer complaint that unit is not as hot as it used to be, started timed dry cycle, unit heated to within normal temperature range, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Corina B
Job Details: 10/20/2023
CC that the unit is not cooling. Confirmed. Found the unit is not going into a defrost. Will need a new heater ; ordrng 1 W11650660 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Painesville, OH 44077
Dan H
Job Details: 10/20/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 1 degrees, found fresh food section evaporator frozen solid, unit needs new thermistor, control, and evaporator fan shroud assembly, customer does not want repair at this time; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor) and 1 W11098695 (Shroud), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Strongsville, OH 44136
David R
Job Details: 10/20/2023
"Cc unit leaking, left side. Found debris built up underneath fabric softener. Could be causing water to drip out when going into tub. Also leveled front feet. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Cleveland, OH 44113
Marie V
Job Details: 10/20/2023
"Cc that freezer door is dented. Confirmed, replaced freezer door, installed handle seal. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Eastlake, OH 44095
Dan H
Job Details: 10/20/2023
"Customer complaint that freezer section door pops open when fresh food section door is shut, raised feet, op test good"
We serviced a
GE WASHER
Model GFWS1500D0WW
Near Westlake, OH 44145
Marie V
Job Details: 10/19/2023
"Cc that the unit was leaking. Drip pan has water. Removed front panel and found drain hose cracked. Will need new . Ordering drain hose; ordrng 1 WH41X10127 (Drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lorain, OH 44052
Angel
Job Details: 10/19/2023
Cc that unit will not do anything and wont drain. Confirmed door is still locked and unit has a F9E1 error code and wont drain pump will not kick on either. Looked underneath and everything was connected properly so I took off back panel to get to harness and found that harness has a break in the wiring causing the issue. I had a harness from surplus replaced harness tested unit opt test good.; used 1 W11568984 (Harness) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Warrensville Heights, OH 44122
Bill
Job Details: 10/19/2023
"Changed control board, advised customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Garfield Heights, OH 44125
Bill
Job Details: 10/19/2023
"Changed agitator, opt test good."
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Lorain, OH 44052
Angel
Job Details: 10/19/2023
Cc that units bottom oven will not heat. Confirmed tested the igniter and its open will need ignitor replaced. Replaced igniter tested unit to 350* opt test good.; used 1 12400035 (IGNITER) from stock
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/19/2023
Replaced the hinges. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Geneva, OH 44041
Dan H
Job Details: 10/19/2023
"Customer complaint that unit is leaking, confirmed, spray arm has hairline crack, unit needs new spray arm; ordrng 1 W10837249 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newbury Township, OH 44065
Joe O
Job Details: 10/19/2023
Cc: noiseRan diagnostics test cycle. No abnormal noises. Customer stated it is during wash cycle. Ran quick wash with load. As unit was filling customer(wife) said she heard the noise(water hammering) customer(husband) stated that is not the noise. Found when unit got to the end of the fill the water pressure so high it pushed through as valve was closing. Needs water valveAdvised customer if issue persists they will need a plumberCustomers house supply valve also leaking. ; ordrng 1 W11513255 (Water valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Westlake, OH 44145
Marie V
Job Details: 10/19/2023
Cc that bottom lights are not working. Confirmed found plug not plugged in. Corrected . Op test ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/19/2023
Installed harness. Advised customer to monitor. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Chagrin Falls, OH 44023
Joe O
Job Details: 10/19/2023
"Cc: not coolingFound compressor running. Only pulling .6 amps, compressor buzzing. Needs compressor. Customer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor)"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/19/2023
"Cc: not drying Found unit has good heat and air flow. No air flow to outside vent. Needs venting cleared, or replaced."
We serviced a
JENN-AIR RANGE HOOD
Model JVD0303GS
Near Cleveland, OH 44102
Manny
Job Details: 10/19/2023
"Replace controls and bezels, ran test op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Avon Lake, OH 44012
David R
Job Details: 10/19/2023
"Replaced gearcase, cam and belt. Used cam and actuator from t/s. Ran test mode. All components good. Op Test Ok.; used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Painesville, OH 44077
Jason N
Job Details: 10/19/2023
"Cc unit vibrating/off balance Found unit not stable on leveling feet. Leveled unit using feet. Ran spin test with towel load. Unit did not go offbalance, no excessive vibration. Advised customer to ensure load is distributed evenly around basket when in a spin and use higher speed spin for less vibration. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Lakewood, OH 44107
Marie V
Job Details: 10/19/2023
"Cc that seal is broken. Verify seal, is not broken she said that her seal is glued to the liner. Explain this one does not have seal behind liner this one pops in. Nothing wrong. Replaced door seal. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chardon, OH 44024
Jason N
Job Details: 10/19/2023
"Cc unit rattling/vibration noiseRan functionality tests. Test 5 compressor rpm speed test, found vibration/noise occurs at mid-rpm compressor speed. Isolated vibration to condenser coils under unit. Added insulation strip between coil stack and bottom of cabinet. Ran several rpm ramp up and down tests, did not hear vibration/noise again. There is no functional issue with unit. Advised customer to monitor."
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
Bill
Job Details: 10/19/2023
"Changed HLT, thermostat, and flame sensor, found the front housing to the lint trap to be clogged, clear housing of debris. Tested opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Cleveland, OH 44115
Manny
Job Details: 10/19/2023
"Replace parts ordered, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS4
Near Westlake, OH 44145
David R
Job Details: 10/19/2023
"Ccnunit not taking commands or starting. Found UI shorted, not allowing commands. Would replaced both control and latch all at same time. Sending over because UI control assembly needed shows NLA on marcone. W10243230 control UI assembly NLA, WPW10285180 Main Control, W10258275 no metal, WPW10404412 latch, ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model wed9200sq0
Near Rocky River, OH 44116
Marie V
Job Details: 10/19/2023
"Cc of unit not starting. Confirmed found belt broken. Also rollers and pulley are worn, replaced kit from T/S. Testes unit, heating up properly. Also advise cust to replace foil vent. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/19/2023
Installed harness. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf757sdhz02
Near Shaker Heights, OH 44120
Jason N
Job Details: 10/19/2023
"Recovered refrigerant. Installed new compressor and uv filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum, no vacuum decay. Recharged system with 5.25oz of r134a.Low side stable at 5psi, unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures before restocking. Op test good."
We serviced a
WHIRLPOOL WASHER
Model Wtw4816fw3
Near Berea, OH 44017
David R
Job Details: 10/19/2023
"Cc unit stuck on sensing, was unplugged. Plugged in, sensing blinking and I just pressed start, started right up normally. Canceled. Ran diagnostics, no error codes, test mode all components good. Ran a calibration cycle. Good. Went over 2 step start with customer, make sure they are doing that correctly. Also if needed to cancel cycle. Hold star/pause 5-10 seconds to cancel. Unit is good and working normally. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Solon, OH 44139
Joe O
Job Details: 10/19/2023
"Cc: oven temp too hotFound error code f6e1(runaway temp) f8e0(cooling fan). Ran diagnostics test cycle. Found blower low speed error. Oven sensor temps are reading correct. Found cooling fan running. Needs controlAdvised customer could also need cooling fanCustomer does not want to repair at this time; ordrng 1 W11100515 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44106
Jason N
Job Details: 10/19/2023
"Cc unit not heating/startingChecked all thermals. Found thermal fuse open. Replaced using truck stock. Ran dryer op test, good tumble and heat. Checked venting at house outlet. Good airflow. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2827IL01
Near Brecksville, OH 44141
David R
Job Details: 10/19/2023
"Replaced lower oven control and UI. Good, tested ovens. Good. Ran 350* both ovens. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bedford Heights, OH 44146
Joe O
Job Details: 10/19/2023
"Cc: lid locked, unit will not operateFound error codes f2e1(stuck key), f5e2(lid lock fault), f5e3(lid unlock fault). Found lid lock intermittently functioning. Needs latchAdvised customer could potentially need control as wellCustomer does not want to repair at this time ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW5035MW1
Near Bedford Heights, OH 44146
Joe O
Job Details: 10/19/2023
"Cc: wrinkling clothing, stretching smaller, drain hose shakingCustomer stated the clothing is coming out twisted, and socks and smaller objects are getting straightened out. Ran auto test. Found hot and cold water are correct. Found unit agitating and spinning properly. Cannot do anything for drain shaking as the drains do shake during a drain and spin. Found customer just drops clothing in. Advised customer on loading. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Brecksville, OH 44141
David R
Job Details: 10/19/2023
"Replaced wash motor, overfill switch, control, heater is good. Ran diagnostics, test is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Strongsville, OH 44136
David R
Job Details: 10/19/2023
"Cc questions about spinning and vibration, brand new only a couple weeks old. Customer had video, explained that the vibration and shaking of unit is normal. Just to not overload or oversuds unit. Adjusted all legs, leveled. Putting a load of towels in to get wet and drain/spin to test. Tested in Drain/Spin. Good. Working correctly. Advised anti vibration pads if needed to help dampen the vibration and to not move out of place with floor customer has. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Strongsville, OH 44136
David R
Job Details: 10/19/2023
"Cc unit not unlocking. uD error code. Following tech sheet. Replace latch. Ordering. ; ordrng 1 WPW10619844 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ESTATE DRYER
Model TEDS740PQ0
Near Parma, OH 44129
Corina B
Job Details: 10/19/2023
"CC that the unit is not getting hot. Confirmed. Found the heater open. Replaced the heater from t/s. Found the door switch broken. When opening the door the dryer does not turn off. Replaced the door switch from t/s. Opt test ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 279838 (ELEMENT), and 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near North Olmsted, OH 44070
Angel
Job Details: 10/19/2023
"Cc that unit will not open door to dispense detergent. Tested manually and worked, so I took apart door and found wax motor shaft came off lever to open door. Replaced dispenser with new one ran diagnostics to make sure dispenser was working opt test good."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Brecksville, OH 44141
Bill
Job Details: 10/19/2023
"Installed new drum, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW04
Near Cleveland, OH 44144
Marie V
Job Details: 10/19/2023
"Cc that the ice maker is not working properly. Found ice maker stuck, removed ice and it cycle and filled up. Explain cust that when ice maker cycles arm goes up then down and you cant turn it off or nothing while cycling once cycle is done then can shit arm. Is is not moving, could have ice stuck . Working properly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland, OH 44109
Bill
Job Details: 10/19/2023
"Changed ice maker, opt test good."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Parma, OH 44129
Marie V
Job Details: 10/19/2023
"Cc that unit stopped working and theres water on tub. Confirmed unit getting 120V to control , no led flashing. Verify drain pump has 20ohms. Unit will need new control also drain pump. Cust will buy new. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF369LEMT0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/19/2023
"Cc: knob brokenFound burner knob and burner valve broken. Needs knob and burner valve. ; ordrng 1 WP9757218 (valve-brnr) and 1 WP8273104 (knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5801TW0
Near Chesterland, OH 44026
Joe O
Job Details: 10/19/2023
Cc: long dry timesFound outside vent restricted. Cleared restriction. Unit has good heat and air flow. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Brook Park, OH 44142
Bill
Job Details: 10/19/2023
"Changed damper, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAH00
Near Middleburg Heights, OH 44130
Bill
Job Details: 10/19/2023
"Cc not making ice, confirmed cc. Took outer cover off and found that the ice was jammed up in unit, cleared ice maker. Unit may start working again. Found service pointer on this issue. Explained to customer what I had found and explained what the service pointer had said. Ordered new ice maker, office to follow up as ice maker was out of stock.; ordrng 1 WPW10251076 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Independence, OH 44131
Corina B
Job Details: 10/19/2023
"CC that the freezer door does not open, and there is water leaking in the ff section. Confirmed. Found the drain pan bowing. There is a gap in the freezer to let warm air getting in. Advised Cust to unplug the refrigerator for 24-48 hrs. So the door does not get broken. Will need the drain pan and the rails.; ordrng 1 W11457241 (Drain pan) and 1 W11668671 (Left bracket) and 1 W11668671 (Right bracket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Roaming Shores, OH 44084
Dan H
Job Details: 10/19/2023
"Customer complaint that unit is not making ice, confirmed , ice maker is getting power, unit needs new ice maker ; ordrng 1 W10873791 (Ice maker)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Elyria, OH 44035
Angel
Job Details: 10/19/2023
Cc that unit keeps saying door not closed when trying to start it. Tried diagnostics to see if latch would work but didnt so I replaced latch tested unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Elyria, OH 44035
Angel
Job Details: 10/19/2023
"Cc that unit at the end of the cycle. Ran diagnostics no error codes so I ran a test and passed, explained to customer at the end of cycle the unit will keep the fan running for up to 8hrs or more or until the door is opened to help dry dishes and removed heat. Unit working as should opt test good."
We serviced a
JENN-AIR WALL OVEN
Model JJW3830LL00
Near Chesterland, OH 44026
Dan H
Job Details: 10/19/2023
"Installed new control and user interface , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Painesville, OH 44077
Dan H
Job Details: 10/19/2023
"Customer complaint that unit is not cleaning properly, started normal wash cycle with upright glasses in racks, glasses filled, incoming water temperature at 92 degrees, unit is operating as designed , advised customer to run hot water in sink before starting and to use a rinse aid"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Lorain, OH 44053
Angel
Job Details: 10/19/2023
Cc that unit was not cooling properly and shelf in ff section was not aligning properly. Confirmed found freezer section evaporator frosted over. Steamed out evaporator to checked wiring and heater and everything was good. Will be ordering main board and ui. Also ordering center bin shelf will not sit properly. Office to reschedule board out of stock.; ordrng 1 W11620204 (Control board) and 1 WPW10440266 (Shelf) and 1 W11616412 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Painesville, OH 44077
Dan H
Job Details: 10/19/2023
"Customer complaint that unit is not making ice, confirmed, found wires in door broken, unit needs new door(wht); ordrng 1 LW11038922 (Door)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Parma, OH 44134
Marie V
Job Details: 10/19/2023
"Cc that oven door is not closing properly and that door seal will not stay in and that when burning oil off oven done it 2 times still smells. Will need new seal holes are not lined up, also hinge was not close all the way, replboth, put back together, all good. ; ordrng 1 W11542153 (Seal)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Lorain, OH 44053
Angel
Job Details: 10/19/2023
Cc that unit is leaking from behind and he just noticed because the dishwasher was never installed till not to long ago and he noticed the water coming from back. Unit is dented on top right hand corner on back of unit causing the leak unit will need new tub office to reschedule.; ordrng 1 W11409865 (Tub)
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Painesville, OH 44077
Dan H
Job Details: 10/19/2023
"Installed new valve, op test no good unit needs new water level sensor; ordrng 1 WD21X10519 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Perry, OH 44081
Dan H
Job Details: 10/19/2023
"Installed new shifter and harness, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/19/2023
Cc that unit will not fill to start running. Confirmed ran diag error codes 71 and 72 motor failure. Will need new motor. ; ordrng 1 W11416362 (Motor)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44055
Angel
Job Details: 10/19/2023
"Cc that unit is not heating. Ran unit no heat checked power good, checked all thermostats and heater good, so I checked timer and it was good as well. ran some test with him and came to drive motor being bad will need drive motor also ordering blower wheel. ; ordrng 1 279827 (Drive motor) and 1 WP694089 (Blower wheel)"
We serviced a
AMANA REFRIGERATOR
Model AFD2535DES
Near Madison, OH 44057
Dan H
Job Details: 10/19/2023
"Customer complaint that unit is not cooling, fresh food section temperature is at 71 degrees, freezer section temperature at 6 degrees, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 12002744 (Fan mtr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Madison, OH 44057
Dan H
Job Details: 10/19/2023
"Customer complaint that drum is not spinning, confirmed, found motor pulley sheared off, found front panel mounting tab broken, unit needs new motor and mounting tab ; ordrng 1 279827 (Motor) and 1 W10854425 (Tab), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44103
Manny
Job Details: 10/19/2023
"Cc unit not working and making noise, verified and unit making a bearing noise, tilted and gearcase leaking oil, unit need gearcase, and drive components.; ordrng 1 W10846191 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454372 (Gearcase) and 1 W10832724 (drive motor) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11481722 (Shifter) and 1 W11395618 (Cap)"
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Cleveland, OH 44110
Manny
Job Details: 10/19/2023
"Cc unit not heating,verified and no heat, cannot unplug unit as the washer is blocking the outlet, cannot pull the unit out since there is no clearance to do so, asked customer for the breaker box to turn off the power, and removed top cover to check voltage at terminal block, unit missing voltage, L1 to L2= 91vac, L1 to N=11vac, L2 to N=124vac, advised customer that she needs an electrician. Unit working as designed."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lyndhurst, OH 44124
Manny
Job Details: 10/19/2023
"Cc unit makes a high pitch sound, verified and rollers and pulleys squeaking, replaced with pre Id parts, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near South Euclid, OH 44121
Manny
Job Details: 10/19/2023
"Cc unit making a loud click, verified and click coming from under the unit, tilted and removed rotor, and slide metal ring came off and damaged clutch and rotor, unit needs rotor, stator, clutch and slide.; ordrng 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44127
Manny
Job Details: 10/19/2023
Replace parts order opt test ok advise customer to allow 24 hours for temps to equalize.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Aurora, OH 44202
Corina B
Job Details: 10/19/2023
CC that there is water in the filter area and pink slime grows. Confirmed. Advised Cust that water in the filter are is normal. The drain hose is clear. Ran diag no codes. Raised the drain hose above the sink. Ran a cycle with 2 cups of white vinegar. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Streetsboro, OH 44241
Corina B
Job Details: 10/19/2023
"Cust that the washer will not drain and shakes. Started a cycle with towels. The towels were placed on one side in the drum. Advised Cust to wrap the clothes around the agitator or this will cause an off balance load. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model GSQ9631LW1
Near Willoughby, OH 44094
Jason N
Job Details: 10/19/2023
"Cc unit banging/grinding noise during last spin cycleRan spin and drain, confirmed noise, basket is not spinning. Checked under unit, motor and coupler look good. Turned transmission by hand, transmission gears inside jumping and grinding. Unit will need transmission/gearcase replaced. Customer declined repair at this time. Estimate only. ; ordrng 1 3360629 (Gearcase) and 1 285753A (Coupling)"
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Willoughby, OH 44094
Jason N
Job Details: 10/19/2023
"Cc unit electrical problemFound unit displaying f6e2 for CCU to UI communication problem. Interface will not respond. Unit will need UI panel replaced ; ordrng 1 W10919210 (Panel-control)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Garrettsville, OH 44231
Corina B
Job Details: 10/19/2023
CC that the clothes get caught in the baffle. Confirmed. Replaced the baffle and screw. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Willoughby, OH 44094
Jason N
Job Details: 10/19/2023
Cc unit door not level Leveled unit and doors. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Corina B
Job Details: 10/19/2023
CC that h unit is leaking. Confirmed. Found the drain tube blocked with sediment. Cleaned the drain tube out. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PYE22KSK0SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/19/2023
"Replaced heater, thermistor sensor and control. Op test ok; ordrng 1 WR55X10025 (Sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Mentor, OH 44060
Jason N
Job Details: 10/19/2023
"Cc unit not cleaning dishes, draining all the way Ran diagnostics, no codes stored. Ran wash test cycle. Found spray arms are not rotating, jet holes clogged with debris. Canceled cycle to drain unit, unit drained out properly. No issues found with unit drain out. Advised customer to ensure no debris remains on dishes when loading unit. Ordering both spray arms, customer can install. No return visit needed.; ordrng 1 WPW10491331 (Arm-spray) and 1 WPW10317197 (Arm-spray)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 10/18/2023
"CC that there was water on the floor and will not start. Confirmed. Found water in the drain pan. Removed the drain pump, nothing blocking the pump. Started a cycle, let run for 30 minutes. No leaks. Opt test ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Avon Lake, OH 44012
Angel
Job Details: 10/18/2023
"Cc that unit has shut off on him a few times but then starts working fine and ice maker just stopped working before even that started to happen. Checked temps and freezer was at 4* and ff section at 39*. Ran diagnostics for the ice maker and no error codes, so than I cycled the ice maker and passed than tried the water fill and the valve sounded weird and no water came in to the ice maker. Took apart ceiling to check valve and make sure line wasnt frozen which it was. Checked heater and it was good. So I cleared out line and sealed the line with permagum to prevent from freezing and also sealed the rear of the icebox. For the shutting off issue I found that leaving the deli drawer ui unplugged unit started working as should so I recommended customer to leave board unplugged unit will still cool and work with it unplugged and if issue goes away than were good if not she will need main board and ui replaced.; ordrng 1 W10843055 (Main board) and 1 W11504920 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS02
Near Shaker Heights, OH 44122
Manny
Job Details: 10/18/2023
"Cc unit having the same issue as before, verified and unit wont let me into diagnostics, try running bake and oven went off, F0e6 came on then went off, ordering console and both controls; ordrng 1 W11428581 (Console) and 1 W11261165 (cntrl-elec) and 1 W11261164 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near East Cleveland, OH 44112
Manny
Job Details: 10/18/2023
"Recover refrigerant, replaced compressor, filter, placed in a 29in vacuum and holding for 15 minutes, charged with 4.27OZ of R134a pressure holding at 2 psi, good frost pattern on evap, unit is cooling, advised customer to allow up to 48 hours for temps to equalize, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Highland Heights, OH 44143
Joe O
Job Details: 10/18/2023
"Cc: leaking water from ice dispenser, ice clumping in binFound clump of ice in bin, water leaking from ice maker after filling. Needs ice maker Customer does not want to repair at this time ; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL1
Near Mentor, OH 44060
Jason N
Job Details: 10/18/2023
"Recovered refrigerant. Installed compressor and uv filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum, no vacuum decay. Charged system with 5.0oz of r 134a. Low side stable at 8psi. Unit starting to cool. Advised customer to allow unit to run for 24 hrs before restocking. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM2
Near Avon Lake, OH 44012
Angel
Job Details: 10/18/2023
Replaced control board and programmed it to the correct code everything started running as should set temps to recommended and recommended customer to wait at least 24hrs for proper cooling.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Elyria, OH 44035
Marie V
Job Details: 10/18/2023
Cc that unit is showing error code for a leak. Confirmed found fill hose at the bottom leaking. Will need new water line coming in. Inspected door seal. All good. Cust will have fill hose replaced.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Strongsville, OH 44149
David R
Job Details: 10/18/2023
"Cc unit not spinning. Found on some cycle options Normal. The spin option was turned off. Advised customer of making sure all options are where they want them before starting load. Ran diagnostics, no error codes. All components working. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
Bill
Job Details: 10/18/2023
"Upon arrival found that high side pressure was to high, called wp and gave them info they asked for. Wp had me change the filter dryer and purge the system. Reclaimed 6 oz of r134, removed old dryer installed new dryer. Put unit in 120 psi of nitrogen for 20 min held, placed unit in to a 30 lbs vac. Held vac for 30 min, charged with 6 oz of r134. Let unit run for 20 min, unit pressures done the same as before. Low side 10 psi high side 210 psi. Call W.P back, tech line deemed unit unrepairable. Used filter dryer from truck stock.; used 1 Wpw10143759 (Filter dry) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mentor, OH 44060
Dan H
Job Details: 10/18/2023
"Customer complaint of noise and food freezing, fresh food section temperature at 44 degrees set to 40 degrees, ran evaporator fan, air damper, compressor, condenser fan , and ice box fan, No unusual noises heard, unit is operating as designed"