We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Cleveland, OH 44113
Manny
Job Details:
11/26/2024
"Fuse out again, ordering fuse and op thermostat ; ordrng 1 WP8577274 (thermistor) and 1 W10909685 (fuse-thrml(our warranty)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Bentleyville, OH 44022
Bill
Job Details:
11/26/2024
"Cc unit leaking, confirmed cc. Unit leaking through the spray arm motor, ordered sump pump assembly. Follow up scheduled for 12/2; ordrng 1 W10861526 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Cleveland, OH 44120
Bill
Job Details:
11/26/2024
"Changed Ui, ran calibration and auto test. Opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Cleveland, OH 44111
Bill
Job Details:
11/26/2024
"Dryer is not receiving the full 240 v required. Traced missing voltage back to outlet, sent video of outlet testing to customer. Customer will need an electrician."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Elyria, OH 44035
Angel
Job Details:
11/26/2024
"Cc that freezer door was not sealing properly. Verified and slide is not working properly causing the issue also found gasket on bottom completely torn. Will need gasket and slides replaced. Ordering parts. Customer is tax exempt.; ordrng 1 WPW10714545 (Gasket) and 1 W11658402 (Slide), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Lorain, OH 44052
Angel
Job Details:
11/26/2024
Cc that unit is making a thumping noise. Verified and found a nail stuck in bulk head seal. Removed nail tested unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Willoughby, OH 44094
Braxton D
Job Details:
11/26/2024
No work completed. Client needs to confirm warranty on unit.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS20
Near Willoughby, OH 44094
Braxton D
Job Details:
11/26/2024
Called whirlpool tech line. Representative suggested replacing the user interface. Oven has a firmware issue causing the screen to go into control lock and not come out. Unit does not go into service and buttons seem to be responding to input. ; ordrng 1 W11600355 (Control panel assembly)
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Parma, OH 44134
Marie V
Job Details:
11/26/2024
"Cc that when running bake the unit shuts off after 10 min or so and sometimes the panel is blank then comes on, also is showing hot surface even when not in use. Confirmed, check unit, found neutral at terminal loose, corrected and tested unit panel still blinking also removed all burners still howing hot surface. Unit will need new control and panel. Cust will not fix at this point. ; ordrng 1 DE07-00129A (Led display) and 1 DE92-03761B (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S
Near North Royalton, OH 44133
Marie V
Job Details:
11/26/2024
"Cc that the unit is not cooling, started with the freezer section. Unit compressor not running, no gettin any voltage from control. Will need new. Cust will need new control . They will call LG for assistance ; ordrng 1 EBR81182789 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Fairview Park, OH 44126
Marie V
Job Details:
11/26/2024
"Replaced shocks, no noises also unit got level as well. Ran diag. Working great. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Strongsville, OH 44136
Manny
Job Details:
11/26/2024
"Replaced housing and damper, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL206EPA00
Near Fairview Park, OH 44126
Marie V
Job Details:
11/26/2024
"Cc that the unit is not making a lot of enough ice, is making but slow, they had someone else out they replaced ice maker, also that the panel was acting up. Unit is making little ice, found ice maker is not filling up all the way, filter looks like it has been replaced. Control panel is working right now. Unit water valve is wiping water into ice maker fill cup as well. Ordering both water valves.; ordrng 1 W11225845 (Water valve) and 1 W11246413 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Cleveland, OH 44105
Bill
Job Details:
11/25/2024
"Changed control, dsi, and probe. Tested unit would get to temp, shut down. Try to reignite and fail to do so. Monitored directly found igniter arcing out near the insulation vs at the tip. Ordered new igniter, follow up scheduled for 11/27.; ordrng 1 WPW10333842 (Igniter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Beachwood, OH 44122
Bill
Job Details:
11/25/2024
"Changed LEDs, cleared ice and drain. Opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, OH 44023
Braxton D
Job Details:
11/25/2024
"Checked power coming into control board from wall. No power on the red and white wires going to connector 1. Power on outlet. Checked wire harness going into the refrigerator from the power cord, wire backed out of the molex connector. New control board unopened and can be sent back."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Beachwood, OH 44122
Bill
Job Details:
11/25/2024
"Changed element, and probe. Tested opt test good. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Avon, OH 44011
Marie V
Job Details:
11/25/2024
"Cc that unit was getting the ice bin frosted they would clean up Nd ice would start again but it did not stared last time. No ice, confirmed,took temps in range, unit has error code for ice maker E2 motor lost position, unit will need new ice maker, also tested ice bin sensor, reading properly, and ice maker fan is also working properly. Ordering ice maker.; ordrng 1 W11577195 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Marie V
Job Details:
11/25/2024
Replaced drain pump. Tested unit. No leaks. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
BOSCH DISHWASHER
Model SHVM98W73N/01
Near Garrettsville, OH 44231
Joe O
Job Details:
11/25/2024
Customer stated unit stopped making the noise. Canceling appointment
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Pepper Pike, OH 44124
Bill
Job Details:
11/25/2024
Replaced control and probe. Tested opt test good.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS10
Near Streetsboro, OH 44241
Joe O
Job Details:
11/25/2024
"Installed receivers, and panel. Tested. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Chagrin Falls, OH 44023
Joe O
Job Details:
11/25/2024
Cc: error code. Found error code f3e0(main over sensor error). Replaced sensor. Tested. Op test ok
We serviced a
LG REFRIGERATOR
Model LRFDS3016S/01
Near Columbia Station, OH 44028
David R
Job Details:
11/25/2024
Replaced FZ grille with fan assembly. Tested. Good. All fans are good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Conneaut, OH 44030
Dan
Job Details:
11/25/2024
"Installed new led module, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Jefferson, OH 44047
Dan
Job Details:
11/25/2024
"Installed new lid and hinges, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chagrin Falls, OH 44022
Bill
Job Details:
11/25/2024
"Cc grinding during agitation, confirmed cc. Leaned unit back and found oil from gear case and cap, ordered gear case, wash plate, cap, cam, hub, belt. Follow up scheduled 11/27; ordrng 1 W10902814 (Wash plate) and 1 W10528947 (Hub) and 1 W11454734 (Gear case) and 1 W11395618 (Cap) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ravenna, OH 44266
Bill
Job Details:
11/25/2024
"Tapped system, found unit resting in a 20 in vac, released vac and started to pressurize system with nitrogen, at around 100 to 150 psi. I could hear a hissing, bubble tested location of cap tube coming out of cabinet. Bubbles formed immediately, call W.P. Tech line. Tech line has sent unit up for review."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
11/25/2024
"Cc unit continues to drain out Plugged in unit, confirmed drain pump is cycling. Unable to cancel drain out. Ran diagnostics, found codes f9e1 for drain problem and f3e1 for pressure system fault. Pulled pressure hose from main control and blew through, hose is clear. Failed pressure sensor on control, main control will need replaced. Quoted customer repair cost. Repair declined, estimate only. ; ordrng 1 W11543997 (Control-elec)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Wickliffe, OH 44092
Jason N
Job Details:
11/25/2024
"Cc loud buzzing noise at beginning of cycleRan cycle test, no abnormal noise heard. Started quick wash cycle with clothing load on cool setting. Unit filled several times, then advanced to agitating. Again no abnormal noise heard. Customer stated it should have made noise by now. Unable to duplicate noise concern at this time."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44121
Jason N
Job Details:
11/25/2024
"Cc unit leaking from behind/underneath during cycleRan test cycle, no leaks, but did find hot and cold are reversed. Correct water line install. Ran quick wash cycle, unit filled tub and advanced to wash. No leaks from unit. Canceled to drain, found stand pipe connected to wall overflowed several times while unit was draining. Advised customer she will need a plumber to inspect/remedy house drain plumbing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRP25FNSS00
Near Broadview Heights, OH 44147
Manny
Job Details:
11/25/2024
Replaced condenser fan op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Broadview Heights, OH 44147
David R
Job Details:
11/25/2024
"Cc noise banging, more so with heavy loads. Found off balance and over loading error. Ran unit empty on test mode. Noticed when going into spin or coming out, drain hose is hitting the wall and back of washer. Also test with load of bath towels. Same thing. Drain hose hitting wall. Took video to send to customer. Customer will need to get something to brace the hose against the wall. Unit itself is good. Op Test Ok."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Cleveland, OH 44128
Joe O
Job Details:
11/25/2024
Cc: leaking behind unit. Found debris stuck in water valve allowing a small drip. Removed debris. Tested. Op test ok
We serviced a
KITCHENAID COOK TOP
Model KFGS366VSS03
Near Beachwood, OH 44122
Joe O
Job Details:
11/25/2024
"Cc: continuously igniting. Found left rear burner continuously igniting. Needs switch harness, and igniter.; ordrng 1 WP8286686 (harns-wire) and 1 WPW10398577 (igntr-surf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV
Near Lyndhurst, OH 44124
Jason N
Job Details:
11/25/2024
"Cc unit controls not working, unit not coolingFound control displays reading dashes -. Controls are non responsive. Replaced jazz board control using truck stock part. Programmed to 01. Unit functions restored, unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures before restocking. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Aurora, OH 44202
Bill
Job Details:
11/25/2024
"Cc unit not filling all the way, confirmed cc. Found error code f7e1, cleared codes and ran diagnostics auto cycle. Code came back, ran tachometer test passed. Ordered new control and motor and shifter, will install new valve when I return. Follow up scheduled for 11/27.; ordrng 1 W11654022 (Control) and 1 W10913953 (Shifter) and 1 W11686050 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cleveland Heights, OH 44121
Manny
Job Details:
11/25/2024
"Replaced harness and UI, took core for return, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS09
Near Bratenahl, OH 44108
Manny
Job Details:
11/25/2024
"Cc unit looks corroded or something coming out of liners, verified and insulation coming out of liner and Cabinet separated, called TL unit sent for review by TL"
We serviced a
GE REFRIGERATOR
Model ZISS420DKBSS
Near Cleveland, OH 44108
Manny
Job Details:
11/25/2024
"Arrived customer was on the phone with GE rep, she stated that I dont have the correct part and that theres is a service bulletin that calls for the drip pan and evap fan, spoke to BJ explain and let him know I have the correct part he tried finding bulletin and he cant he advised calling GE TL, called asked about the bulletin, couldnt get through and send me to a recording to input my number for a call back, he gave the bulletin Ref11-24, provided to BJ he said that is a bulletin is for the drain pan kit, he advise to check the fz and see if any ice build up, no ice buildup, replaced fan opt test ok"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFGW2426USB
Near Warrensville Heights, OH 44128
Braxton D
Job Details:
11/25/2024
"Tested igniter, igniter is not shorted and is showing 170 ohms. Tested voltage going to the igniter, 86 volts. Needs new control board.; ordrng 1 5304513049 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Cleveland, OH 44109
Braxton D
Job Details:
11/25/2024
"Tested washer, pressure sensing error code. Verified that the washer is filling, shifting, agitating, and draining in test mode. Washer needs new control. Control is out of stock on Marcone so I cannot schedule return visit. ; ordrng 1 W11740022 (Control board)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Cleveland, OH 44104
Manny
Job Details:
11/25/2024
"Cc unit not draining, verified and found pump catch full of lint, removed, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near Cleveland, OH 44135
Manny
Job Details:
11/25/2024
"Cc unit not shutting off, verified and knobs metal inserts were out of the knobs, reinserted them and opt test ok one of the inserts is loose recommend that is this happens again theyll need to replace the knobs, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QHB00
Near Geneva, OH 44041
Dan
Job Details:
11/25/2024
"Customer complaint that unit is not cooling, fresh food section temperature is at 64 degrees freezer section temperature is at 58 degrees, found dye leaking out of evaporator, unit needs new evaporator ; ordrng 1 WPW10122127 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Montville, OH 44064
Dan
Job Details:
11/25/2024
"Customer complaint of knocking noise during spin cycle, started drain and spin cycle, noise is drain hose hitting the back of unit, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Willoughby Hills, OH 44094
Dan
Job Details:
11/25/2024
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Euclid, OH 44117
Dan
Job Details:
11/25/2024
"Customer complaint that unit is not filling up and making a grinding noise, started quick wash cycle, unit filled to normal water level, noise is normal, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Willowick, OH 44095
Dan
Job Details:
11/25/2024
"Customer complaint of frost build up in freezer section and condensation on freezer section door gasket, call whirlpool techline spoke to tj , suggested to replace t brackets and freezer section door; ordrng 1 W11435351 (Frz dr ss) and 1 WPW10714545 (Gskt) and 1 WPW10330991 (Trck) and 1 WPW10330993 (Track)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Eastlake, OH 44095
Dan
Job Details:
11/25/2024
"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance load detected) error code, ran test cycle, lid locked, unit filled and agitated, unit drained and spun, suspension is good, ran high speed spin in manual test cycle, unit spins, unable to duplicate the problem, unit is operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXW00
Near Painesville, OH 44077
Dan
Job Details:
11/25/2024
"Customer complaint that unit is not making ice, confirmed, ice maker cycled, no water entered mold, unit needs new valve; ordrng 1 WPW10258562 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS2
Near Mentor, OH 44060
Dan
Job Details:
11/25/2024
"Customer complaint that unit keeps shutting off, confirmed, unit is not starting cycle, display is flashing f1e2(mcu failure) error code, installed new control and user interface, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Madison, OH 44057
Dan
Job Details:
11/25/2024
"Customer complaint of f9e1(long drain) error code, confirmed, found no power to drain pump , control is sending 120vac, unit needs new harness ; ordrng 1 W11568984 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Cleveland Heights, OH 44118
Jason N
Job Details:
11/25/2024
"Cc freezer door hard to close/openConfirmed excessive resistance when opening and closing freezer door. Found block of styrofoam packing still tapped under door. Removed, door closing properly now. Stop bracket is loose, tightened and ensured door is level. Op test good."
We serviced a
KENMORE WASHER
Model 110.24632300
Near Cleveland, OH 44106
Jason N
Job Details:
11/25/2024
"Installed motor coupling, filled tub with some water then advanced to spin. Unit drained and spin properly, op test good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44115
Jason N
Job Details:
11/25/2024
"Cc unit emitting a burning smellInspected unit, first noticed unit does not have a vent tube attached, unit is venting into apartment"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cleveland, OH 44113
Jason N
Job Details:
11/25/2024
"Cc unit turning on by itself, unable to turn it on when neededConfirmed unit is non responsive at this time. Replaced main control using customer supplied pre id part. Ran test cycle, and cancel to drain, all functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDSE104DBL5
Near Pepper Pike, OH 44124
Jason N
Job Details:
11/25/2024
"Cc unit not filling with water Ran diagnostics, found code 6-4 for float switch open. Ran test cycle, confirmed no water is entering until. Checked float switch, found hard food debris under float causing switch to read open. Cleared debris and retested. Unit now filling with water and advancing to wash. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Chardon, OH 44024
Jason N
Job Details:
11/25/2024
"Installed bimetal harness, defrosts evaporator. Airflow restored to both sections. Customer also states the ice maker is no longer dispensing ice. Confirmed, auger shaft is not engaging ice container receiver. Unit will need ice container replaced. Ordering part, customer can install himself, no return visit needed. ; ordrng 1 WPW10347093 (Ice-container)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Kirtland, OH 44094
Jason N
Job Details:
11/25/2024
"Cc unit vibrating during spin, making a lot of noise Ran diagnostics, no faults stored. Ran cycle test, no abnormal noise heard. Started wash test w/clothing load. Switched to drain and spin after load was soaked. Noise from under unit during spin. Found drain pump is loose and banging up against back panel. 2 screws broke away from tub, 3rd screw stuck inside tub, bracket for drain pump broke. Unit will need tub and drain pump replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W11219115 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Cleveland, OH 44111
Braxton D
Job Details:
11/25/2024
Freezer and fresh food compartment doors were not sealing. Adjusted hinges and installed a spacer on the middle hinge to lift up the freezer door. Reworked gaskets to assure everything seals. Everything working like normal. ; used 1 487576 () from stock
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCGK5036PS00
Near Avon Lake, OH 44012
Marie V
Job Details:
11/25/2024
"Ran entitlement showing 03/08/2024 . Cc that flames are too high on low setting. Confirmed , corrected by lowering flames on valve. Showed cus. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Fairview Park, OH 44126
Marie V
Job Details:
11/25/2024
"Replaced shocks, also unit had another broken leg. Replaced from surplus , this one had better grip than previous leg, leveled unit and tested as well. Recommend on load size. And detergent amount, Op test ok; used 1 Wpw10687506 (Feet lvlng) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Sheffield, OH 44054
Marie V
Job Details:
11/25/2024
"Cc that the unit was shaking a lot and then she turned unit off and when close the door it stared spinning again. Cust unplugged unit until appointment. Plugged in unit, did not stared, ran diag error codes, had 0. Ran auto test and calibration. Unit is working good. Explained cust load size, if load is too small will not have enough clothing to balance the basket. Unit working properly at this point. Op test ok"
We serviced a
MAYTAG MICROWAVE
Model MMV1164WS4
Near North Ridgeville, OH 44039
Angel
Job Details:
11/25/2024
Replaced switches tested unit opt test good.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
David R
Job Details:
11/25/2024
"Replaced all parts. Door switch, fuse, op thermostat. Cleaned unit from all lint debris. Tested. Good. Heated and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD52ES4MZ00
Near Strongsville, OH 44149
David R
Job Details:
11/25/2024
Replaced Ui control. Tested. Pre heat is good and cycling. Op Test Ok.
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW1
Near Strongsville, OH 44149
David R
Job Details:
11/25/2024
"Cc unit temp compared to her thermometer. Tested power 240 from house, 240 from control down to element, element has 23 ohms, temp sensor reads 1081 ohms. All checks are good. Ran unit 350* took an extra 15 mins for customers thermometer to reach temp. Placed sensor from multi meter into unit to check temp, stable at 350* good. Unit is working correctly. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Strongsville, OH 44149
David R
Job Details:
11/25/2024
"Replaced door seal, ran unit, good no leaks. Also went down and leveled front feet up to raise the front of unit. Checked fill switch assembly. No debris. Ran test mode and all checks good. Customer to monitor and if needed in future, bottom door seal W11252794. As of now unit is working properly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Strongsville, OH 44149
David R
Job Details:
11/25/2024
"Cc of noise, non consistent and never know when it will happen. Only happened 2-3 times since bought it. Saw a water trail from fill tube, when ice maker filling up, water is rushing under fill tube, creating a ball of ice by fan blade and causing noise. Cleared ice by fan flase. Added some seal putty and seal from surplus to block up any gaps. Tested multiple times. Good. Op Test Ok. ; used 1 W11596046 ( Seal) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AMB1
Near North Ridgeville, OH 44039
David R
Job Details:
11/25/2024
"Replaced wash motor, new control test good. Ran compete diagnostic cycle. Good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MEDB800VB0
Near Avon, OH 44011
Marie V
Job Details:
11/25/2024
"Replaced belt.op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC0LS
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/25/2024
"Cc that the unit is shaking a lot, confirmed, found motor blades are broken. Will need new motor. Ordering part; ordrng 1 W11351717 (Blower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Elyria, OH 44035
Marie V
Job Details:
11/25/2024
"Cc that there have been a couple of services on the unit and they still are getting moisture on the freezer door gasket. Showing only one job history from our company, unit has vertical mullion turned on all the time but horizontal mullion is by sensor. Removed unit, cleaned out coils and tested horizontal mullion, showing good and even temp from side to side of mullion. Turned mullion always on, Advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44102
Braxton D
Job Details:
11/25/2024
Power switch on ice maker toggled in the off position. Service builitin #W11491692. Verified functionality of ice maker by running harvest test. Everything working as it should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Novelty, OH 44072
Joe O
Job Details:
11/25/2024
"Cc: not cooling. Customer had unit unplugged since day of repair. Found unit running in 22 in vac, high side at 50psi. Drier plugged. Recovered refrigerant. Removed and replaced drier. Flushed with nitrogen. Put unit into 28 inch vac for 15 mins, recharged with 54g of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 2 W11504445 (5/4 NR MS 00), and 1 W11109499 (drier) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rocky River, OH 44116
Angel
Job Details:
11/25/2024
"Cc that ice would clump up and than would start seeing water inside the refrigerator. Verified temps and they were good, also customer stated everything has been good with temps. Did find that the refrigerator was tilting to the right side most likely causing the issue with the leak. So I leveled the unit and aligned doors as well. Made sure to do a fill test and had customer monitor and if anything to call back."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Rocky River, OH 44116
Angel
Job Details:
11/25/2024
Cc that right hand door gasket ripped. Confirmed issue. Replaced gasket and steamed out to make sure it will seal properly opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Rocky River, OH 44116
Angel
Job Details:
11/25/2024
Cc that unit stopped cooling again. Verified and compressor is not running. Called tech line and spoke with Adrien explained issue and he had me pressurize the system again but with 250psi and found leak coming out the cabinet. Called tech line again spoke with Bruce sent pics of leak unit going under review.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Bay Village, OH 44140
Angel
Job Details:
11/25/2024
Cc that washer was not draining and door was locked. Verified and found harness to drain pump broke. Replaced harness tested unit opt test good.; used 1 W11643701 (WIRE HARNESS) from stock
We serviced a
GE DRYER
Model GTDX180ED4WW
Near Avon Lake, OH 44012
Angel
Job Details:
11/25/2024
Cc that she has black flakes in the lint trap. Verified and dryer is good and everything is clean. Explained to her that the flakes that stay stuck to the clothes when taking it out of the washer will stick to the lint causing the issue. Unit is working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM02
Near Avon Lake, OH 44012
Angel
Job Details:
11/25/2024
"Cc that ff section is not cooling properly and they want to replace dispenser because its dirty. Verified and found evaporator frosted over. Will beed control board, fan/harness, evaporator cover and the dispenser ice door. Gave customer estimate and decided not proceed.; ordrng 1 W11033168 (Fan/harness) and 1 WPW10501260 (Evap cover) and 1 WPW10577864 (Ice door) and 1 W10843055 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Amherst, OH 44001
Angel
Job Details:
11/25/2024
Cc that unit is not draining. Verified and found drain hose not installed correctly so installed it correctly and replaced drain pump as well. Installed new heater tested unit it opt test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland, OH 44144
Manny
Job Details:
11/25/2024
"Cc unit banging, verand unit needs suspension and gearcase ; ordrng 1 W11396716 (Damper) and 1 W11449840 (Gearcase) and 1 W11395618 (Cap) and 1 W11481722 (Shifter) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Brooklyn, OH 44144
Manny
Job Details:
11/25/2024
"Cc unit rattling the house pipes, verified and vibration on pipes when washer is filling up, advise customer unit is working as designed and recommended to purchase and install water hammer arrestors to prevent pipe rattling. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model Wtw5010lw0
Near Elyria, OH 44035
David R
Job Details:
11/25/2024
"Got to door, customer said he has to leave and no one will be here. Rescheduling.; schdld next appmnt for 11/27 WED !"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Ashtabula, OH 44004
Dan
Job Details:
11/22/2024
"Customer complaint that unit makes popping noise, noise is heat shield expanding after burner lights, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Cleveland, OH 44119
Jason N
Job Details:
11/22/2024
"Ran dishwasher through test cycle. F9e1 error code. Checked drain going into garbage disposal. Knockout plug was not removed. Removed knockout plug, reran test cycle, everything working as it should."
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Ashtabula, OH 44004
Dan
Job Details:
11/22/2024
"Customer complaint that unit is not draining, confirmed, unit is not starting, ran diagnostics found f9e1(long drain) and f1e2() error codes, found inner drain hose clogged , unit needs new inner drain hose and control, part is no longer available ; ordrng 1 WPW10267642 (Inner hose) and 1 W10573393 (Cnrtl)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Kingsville, OH 44048
Dan
Job Details:
11/22/2024
"Installed new door switch, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Cleveland, OH 44110
Jason N
Job Details:
11/22/2024
"Ice maker clicking during harvest cycle and not rotating to home position. Ice maker needs replaced. Gave client a quote for repairs. Quote declined. ; ordrng 1 W10873791 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44108
Jason N
Job Details:
11/22/2024
"User interface board disconnected from console. Reconnected user interface board, washer now powers on. Washer cracked in the bottom of the tub next to the drain pump. Ordering new tub. Cannot reschedule client because the parts eta is not showing on Marcone. ; ordrng 1 W11219115 (Tub)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFEW2725PBB
Near Garrettsville, OH 44231
Joe O
Job Details:
11/22/2024
Installed fan. Tested. Op test ok
We serviced a
FRIGIDAIRE STACK W/D
Model FFFW5000QW0
Near Roaming Shores, OH 44084
Dan
Job Details:
11/22/2024
"Unit is missing spring to secure inner bellow, unit needs new spring, customer has no card to pay for part and service charge today, will need office to reach out for payment ; ordrng 1 134365300 (Spring)"
We serviced a
LG REFRIGERATOR
Model LFCC22426S/06
Near Cleveland, OH 44120
Jason N
Job Details:
11/22/2024
"12 volts going to fan motor but the fan is not spinning. Needs new fan. ; ordrng 1 EAU63923603 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Solon, OH 44139
Jason N
Job Details:
11/22/2024
Ice maker not working. Verified that there was an e5 error code in the service menu. Checked all fans and made sure that cold air was making it to the ice room. Checked frost pattern on evaporator. System is low on coolant and will needs a sealed system repair. Gave client quote for repair. Quote declined. ; ordrng 1 W11492867 (Evaporator) and 1 W10779331 (Compressor) and 1 WPW10143759 (Filter drier)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Moreland Hills, OH 44022
Jason N
Job Details:
11/22/2024
Rear left roller rusted to shaft causing a chatter and squeak noise. Installed dryer repair kit and oiled the rollers. Cleaned lint filter. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
ELECTROLUX WASHER
Model EIFLW50LIW1
Near Montville, OH 44064
Dan
Job Details:
11/22/2024
"Customer complaint that unit just beeps and displays welcome and will not start, reset control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Chardon, OH 44024
Dan
Job Details:
11/22/2024
"Installed new suspension, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mogadore, OH 44260
Joe O
Job Details:
11/22/2024
Installed evaporator fan assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
