We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Strongsville, OH 44136
David R
Job Details: 08/19/2022
Cc unit leaking. Found wash pump broke and cracked seal. Had one from t/s. Replaced. Tested. Good. Op Test Ok.; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rock Creek, OH 44084
Dan H
Job Details: 08/19/2022
"Customer complaint that unit is not making ice, no ice maker error codes, ice maker harvests and fills, unit needs new control and fresh food section evaporator cleared, customer does not want repair ; ordrng 1 W10843055 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
David R
Job Details: 08/19/2022
"Cc noise. Fans are good. I can hear the damper motor starting to get loud. Will need damper ; ordrng 1 WPW10248595 (Damper control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44110
Joe O
Job Details: 08/19/2022
"Cc: not advancing, not fillingFound error codes f8e1(long fill). Found cold water shut off to unit. Advised of sensing and water level. Turned on water. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near East Cleveland, OH 44112
Joe O
Job Details: 08/19/2022
"Cc: not igniting, clickingFound open ground on outlet. Need electrician"
We serviced a
GE REFRIGERATOR
Model PFE28RSHFSS
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/19/2022
Installed condenser fan. Verified operation. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Dan H
Job Details: 08/19/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Broadview Heights, OH 44147
David R
Job Details: 08/19/2022
"Office number is on file. Called and they are saying unit is still under warranty. No information, will need them to send us all purchase POP information before ordering parts.Cc unit not cooling on bottom FF section. Took note that FZ is packed and not having good airflow, took pics. Also found unit is not going into defrost mode. No voltage from control. Will need to replace control and evap harness with bi metal. Steam all ice build up.**2 job count. ***apartment office needs to send over POP ; ordrng 1 W11213872 (Harness with defrost) and 1 4388931 (Defrost control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44102
Angel
Job Details: 08/19/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rome, OH 44085
Brian M
Job Details: 08/19/2022
Installed parts Ran test cycle OP Test Ok
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/19/2022
Cc unit not filling Unit stuck in drain mode Found drain hose kinked Fixed installation OP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ABB2221FEZ
Near Streetsboro, OH 44241
Brian M
Job Details: 08/19/2022
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Amherst, OH 44001
Marie V
Job Details: 08/19/2022
Cc that the knobs arent straight. Confirmed. Corrected issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBCS24RSBS04
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/19/2022
"Could not install bimetal thermostat, part shipped is incorrect. Retrieved part for return if needed. Reordering part and rescheduling customer. ; schdld next appmnt for 8/26 FRI !"
We serviced a
GE DISHWASHER
Model PDW1860NSS
Near Cleveland, OH 44113
Angel
Job Details: 08/19/2022
Cc that unit will not latch and unit just keeps running. Confirmed latch is stuck as if it was closed. Will not let me cancel or get into diagnostics had too turn off unit because if not it will just keep running. Took apart door to verify switches and they were functioning as should looks like control shorted staying in locked position keeping unit running. Unit will need main control. Control comes as a kit with ui and part is discontinued no longer available. Charged service call.; ordrng 1 WD21X10357 (Control and ui kit)
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Parma, OH 44134
David R
Job Details: 08/19/2022
"Cc same problem like earlier this year. Unit will bake properly for but when recycling on. Will not cycle bake on. Ordering control, module and ignitor. ; ordrng 1 WPW10340325 (Control) and 1 W11162730 (Spark module) and 1 WPW10324262 (Bake igniter)"
We serviced a
AMANA REFRIGERATOR
Model ARS2464BB
Near Cleveland, OH 44143
Dan H
Job Details: 08/19/2022
"Customer complaint that unit is leaking, confirmed, unit is leaking from valve and guest fitting, found ice maker fill tube frozen, unit needs new valves and fitting; ordrng 1 WP12544002 (Valve) and 1 2300868 (Guest fitting) and 1 12002193 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Willoughby, OH 44094
Dan H
Job Details: 08/19/2022
"Customer complaint of frost build up in freezer section, found freezer section door not sealing on the upper right side, used petroleum jelly to help gasket stick to cabinet"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near East Cleveland, OH 44112
Joe O
Job Details: 08/19/2022
"Cc: not making ice, not producing waterFound supply line smashed under unit. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Found no water through supply line. Water valve on unit is humming. Need plumberSpoke to BJ, serial under 1 year."
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/19/2022
Installed ATC switch. Started normal load wash. Unit started filling with water to sensed level and then advanced to agitation. Op test good. ; saved tckt
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW00
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/19/2022
"Cc: not cooling properlyFound temps at 44 degrees. Found evap completely frosted over. Ohmed out defrost thermistor(41k ohms), ohmed out compartment thermistor (3k ohms). Entered manual defrost. Defrost heater only receiving 57v. Tested at control. Only receiving 57v. Checked at outlet. Found unit has an open ground. And voltage issues. Found at outlet getting 56v between hot and ground, 47v between neutral and ground, and 118v between hot and neutral. All thermistor check good. Unit did enter defrost. Advised customer he needs an electrician."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ
Near Beachwood, OH 44122
Jason N
Job Details: 08/19/2022
"Cc unit unit door creaks when opening, and deli drawer doesnt seem to to align correctly Adjusted cabinet left side adjusted to even out weight transfer when door is opened. No longer making creak sound when opening. Temperature checked unit, all temperatures in acceptable range. Deli drawer operation is as designed, advised customer on keeping more product in drawer for easier opening. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brecksville, OH 44141
Corina B
Job Details: 08/19/2022
Replaced the heater. Ran a calibration and a rinse cycle. No leaks. Opt test ok
We serviced a
TAPPAN RANGE
Model TGF657BFW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/19/2022
Cc that the oven does not works. Confirmed. Found weak ignitor. Unplugged unit. Replaced ignitor. Tested unit. Only broil works. Called BJ. Check power at the valve 0 volts. Good. Ignitor 0 volts not good. Control is not working . Control is also discontinued. Cant be repair ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Columbia Station, OH 44028
Marie V
Job Details: 08/19/2022
Cc that the oven worked at the beginning but now does not comes on. Confirmed found ignitor was not working properly. Replaced. Tested many times. Had cust try it. Pass. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ03
Near Brecksville, OH 44141
Corina B
Job Details: 08/19/2022
CC that the small bin does not shut. Confirmed. The bin is hits the reservoir housing. Moved shelf out and bin shuts. Opt test ok
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW1
Near Streetsboro, OH 44241
Brian M
Job Details: 08/19/2022
Installed control OP Test no good as soon as I hooked up control and powered back on drain pump kicked on and took out control Needs drain pump and control ; ordrng 1 W10919003 (pump-water) and 1 W11481725 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW
Near Cleveland, OH 44113
Angel
Job Details: 08/19/2022
Cc that unit will not work. Verified and found door did not have the door catch Unit will need catch does not have a catch to maintain door closed. Opened up catch cover and found catch had fell off reinstalled catch and door started functioning as should. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mogadore, OH 44260
Brian M
Job Details: 08/19/2022
Installed control and fan OP Test Ok Also replaced led ; used 1 W10695459 (LED MODULE) from stock
We serviced a
GE DRYER
Model GDT42EASJ0WW
Near Berea, OH 44017
Marie V
Job Details: 08/19/2022
"Cc that the unit is squeaking. Confirmed. Found the top fron bearing is broken. Also rear bearing needs replaced with pulley. Gave estimate. Cust will speak to husband to see if they will continue. ; ordrng 1 WE3M33 (Bearing) and 1 WE3M52 (Bearing plastic) and 1 WE3M51 (Glide) and 1 WE03X31620 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Cleveland, OH 44109
Corina B
Job Details: 08/19/2022
CC that the unit is not centered. Confirmed. Found the door bowing in. Took picture. Door is not bowing in on previous techs pic. Called BJ. ; ordrng 1 W11416777 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5200VQ2
Near Bedford Heights, OH 44146
Brian M
Job Details: 08/19/2022
Installed motor installed timer Timer knob broke while disassembling Needs knob ; ordrng 1 WP8566022 (knob)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44129
David R
Job Details: 08/19/2022
"Cc unit was leaking. Unit not leaking. Verified valves and filled tub up. Good, no leaks. Found service pointer for updated actuator. Replaced because spin was working but not agitate. Tested. Good. No error codes. Good. Op Test Ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Dan H
Job Details: 08/19/2022
"Customer complaint that unit is not cleaning clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Brooklyn, OH 44144
David R
Job Details: 08/19/2022
Cc door just wont open all the way. Started a couple days ago. Broken pads on door. Replaced from t/s. Both sides. Good. Op Test Ok.; used 2 8268961 () from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Beachwood, OH 44122
Corina B
Job Details: 08/19/2022
Replaced the damper. Opt test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC65KS7
Near Beachwood, OH 44122
Corina B
Job Details: 08/19/2022
"CC that the unit is not making ice or dispensing water. Confirmed, found the water line frozen. Steamed out the waterlines. Found the filter cracked. Advised cust to replace the filter and check if there is water coming out. If not will need the housing. Lowered the top shelves. ; ordrng 1 240396002 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX STACK W/D
Model FFEL3911QW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/19/2022
"Cc unit leaks underneath and will randomly not advance cyclesChecked for leaks under unit, ran normal wash cycle, found water spraying from inlet water valve inside unit. Unit will need inlet water valve replaced.; ordrng 1 137353500 (Inlet valve coil) and 1 5304508358 (Fill hose)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Cleveland, OH 44105
Joe O
Job Details: 08/19/2022
Cc: gaskets coming offReseated gaskets. Ensured the gaskets are sealing. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 596.72383411
Near Bay Village, OH 44140
Marie V
Job Details: 08/19/2022
"Cc that need refrigerator back up and running good. Took temps freezer is at 17* lost of frost all over freezer. Middle bin is broken, also top rails are broken as well. Ice buildup under bottom drawer on freezer and it broke liner. Showed cust pick. Gave estimate for things that can be replaced. Cust will not fix. ; ordrng 1 WPW10661886 (Screw) and 1 W10858802 (Center bin) and 1 W10850332 (Left bracket) and 1 W10858092 (Bracket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Brooklyn, OH 44144
Angel
Job Details: 08/19/2022
Replaced ice maker and ice box fan tested to make sure fan was functioning and icemaker cycled properly. Opt test ok.
We serviced a
ROPER WASHER
Model RAS7133RQ4
Near Bedford Heights, OH 44146
Brian M
Job Details: 08/19/2022
Installed coupler OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/19/2022
"Installed new door, ice maker water lin was a different size on new door used guest fitting to connect, op test good ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Chardon, OH 44024
Corina B
Job Details: 08/19/2022
"CC that the unit is not draining. Unit was not hooked up to water or the drain hose. Replaced the drain pump and heater. Put water in the unit tested the drain pump, drained. Could not run the dishwasher. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 08/19/2022
"Cc that the unit is not washing. Confirmed. Found motor getting proper voltage, unit will need new motor. Gave estimate . Cust said that he has extended warranty, that whirlpool said that they are good. Cust did not paid sc. ; ordrng 1 WPW10482502 (Motor pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Rocky River, OH 44116
Angel
Job Details: 08/19/2022
Cc that the unit is rocking back and forth. Verified and unit was not leveled it was leaning from the rear left side leveled unit for customer and ran a auto test to make sure everything functions properly and it was spinning as should no banging around. Opt test ok.
We serviced a
KENMORE WALL OVEN
Model 790.413994
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/19/2022
Installed control OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/19/2022
Found new dispenser broken(someone write part broken on box). Used truck stock. Installed dispenser. Op test ok; used 1 W10861000 (DISPENSER-DISHWASHER) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2059GES
Near Bratenahl, OH 44108
Manny
Job Details: 08/19/2022
"Recover refrigerant, replaced compressor, and filter charge with 145psi of nitrogen to check for leaks, pressure holding and no leaks detected evap is not needed since no leaks in system, placed in a 29in vacuum and holding for 15 minutes, charged with 5OZ of R134a pressure holding at 3 psi, good frost pattern on evap, in-unit is cooling, temps on arrival 82 in ff and 80 in fz, temps before leaving 50 in fz 62 in ff, unit is cooling advise customer to allow 24 hrs for unit to reach set temps, opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Cleveland, OH 44103
Jason N
Job Details: 08/19/2022
"Cc unit not dispensing detergent Ran diagnostics cycle, verified detergent dosing pump is working. Adjusted concentration. Advised customer if more detergent is needed for larger loads, ensure the Extra Power button is on. Unit is working as designed."
We serviced a
KENMORE DRYER
Model 110.67032601
Near Painesville, OH 44077
Dan H
Job Details: 08/19/2022
"Customer complaint that unit is smoking, found cat food inside heating element, found mouse pee all over inside dryer, customer does not want dryer cleaned, customer is going to get a new dryer"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Painesville, OH 44077
Brian M
Job Details: 08/19/2022
Cc of noise Found noise coming from idler Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Mentor, OH 44060
Joe O
Job Details: 08/19/2022
"Cc: doesnt turn onFound water in float switch. Cleared water tested. Unit filling, washing and draining. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS01
Near Pepper Pike, OH 44124
Manny
Job Details: 08/19/2022
"Replaced optics, ran harvest test and ice maker harvest and fills, advise customer to allow 12-24 hours for unit to make enough ice, and replace bulb with TS# 8009 and no charge on bulb per JS, opt test ok took core for return.; used 1 8009 (APPLIANCE BULB) from stock"
We serviced a
WHIRLPOOL RANGE
Model GR445LXMS
Near Madison, OH 44057
Dan H
Job Details: 08/19/2022
"Customer complaint that oven is not working, found control lock on, turned off, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW5500FC
Near Fairview Park, OH 44126
David R
Job Details: 08/19/2022
Gasket was not put on correctly centered. Corrected. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Berea, OH 44017
David R
Job Details: 08/19/2022
"Replaced drain pump. Ran diagnostics, good. All lines are good. No kinks. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near North Olmsted, OH 44070
Angel
Job Details: 08/19/2022
Replaced motor and blower wheel tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Avon, OH 44011
Marie V
Job Details: 08/19/2022
Cc that the lights are not working. Confirmed. Replaced fresh food section light. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Chesterland, OH 44026
Jason N
Job Details: 08/19/2022
Installed motor/pump assembly. Ran diagnostics cycle in entirety. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Olmsted, OH 44070
Angel
Job Details: 08/19/2022
Cc that theres a black piece sitting in the bottom basket. Verified and found that it was the spray arm when i removed the spray arm to remove heater i set it in the basket and forgot to reinstall. Installed spray arm. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/19/2022
Replaced control. Op test okNo core for return.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Amherst, OH 44001
David R
Job Details: 08/19/2022
Replaced control LED and main control. All lights are good and working. Used floor mat to pull unit out. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/18/2022
Cc soap dispenser not working Ran diagnostics test x2 could not duplicate a issue with soap dispenser unit is functioning properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2665XEW6
Near Solon, OH 44139
Brian M
Job Details: 08/18/2022
Installed icemaker OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 08/18/2022
Installed heater OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS0
Near Mentor, OH 44060
Dan H
Job Details: 08/18/2022
"Installed new heater, op test good"
We serviced a
GE RANGE
Model JB860DJ5WW
Near Willoughby, OH 44094
Dan H
Job Details: 08/18/2022
"Installed new element, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44105
Jason N
Job Details: 08/18/2022
"Cc unit not cooling in ff sectionFound no airflow to ff section, evaporator frost over in freezer. Ran manual force defrost, heater circuit did not turn on. Steamed evaporator clear, checked all connections to defrost circuit. All connections look good, defrost element tested at 88.5 ohms. Unit needs control. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11546690 (Control box)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
David R
Job Details: 08/18/2022
"Replaced control, heater, harness w thermistor. Ran diagnostics. All functions working. Good, give 24 hours to return to normal temps. 24-48 for full bin of ice. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Willoughby Hills, OH 44094
Dan H
Job Details: 08/18/2022
"Installed new heater, op test good"
We serviced a
KENMORE FREEZER
Model 1988101553
Near Seven Hills, OH 44131
Corina B
Job Details: 08/18/2022
CC that the unit is not cooling. Confirmed 55*. Plugged unit in compressor 1.43 amps. Leak in the evaporator. Non repairable.
We serviced a
ELECTROLUX FREEZER UPRIGHT
Model FFFH17F2QWB
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/18/2022
Cc unit keeps kicking off Found thermostat malfunctioning Advised on timer and thermostat replacement ; ordrng 1 5304518034 (Timer) and 1 5304513033 (Control) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Berea, OH 44017
David R
Job Details: 08/18/2022
Replaced thermistor and evap harness. Give 24 hrs for unit to adjust. Unit good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Thompson, OH 44086
Dan H
Job Details: 08/18/2022
"Customer complaint that unit is not draining, confirmed, found debris in impeller removed, unit drained, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near North Royalton, OH 44133
Corina B
Job Details: 08/18/2022
Replaced the heater. Ran a calibration and a rinse. No leaks. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2556KEB
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/18/2022
Cc no cool Found compressor windings open Needs sealed system repair ; ordrng 1 W10160407 (compressor) and 1 SHIPPING (shipping and handling) and 1 W10849442 (gasket-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Rock Creek, OH 44084
Dan H
Job Details: 08/18/2022
"Installed new track, op test good"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Rocky River, OH 44116
Marie V
Job Details: 08/18/2022
"Cc that using quick wash at the end unit shows it finished but still spinning slowly and theres a fan noise coming from the back. When open the door stops. Ran diag no error code. Ran auto test , pass. Ran a quick cycle. At the end unit shows finish and the drum spins both ways. Explain cust that unit does this to separate the clothes from drum after the spin. Unit is working as des at this point. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Olmsted Township, OH 44138
David R
Job Details: 08/18/2022
"Cc unit not drying completely or takes multiple times to dry, mentioned moisture inside unit as well. 2nd floor laundry room, 2-3 years old customer said. Pulled out unit to make sure no kinks in vent, good. Ran unit, took off vent, can feel dryer and vent getting hot and cycling normally. Looked outside at vent, do not see flaps moving. Let customer know most likely a vent issue. Have a vent cleaning company or themselves clean out. Unit checks good as of today, monitor after getting vents cleaned. Unit good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Ashtabula, OH 44004
Dan H
Job Details: 08/18/2022
"Customer complaint that unit is not making ice and they need a shelf for fresh food section, installed new ice maker ,op test good , ordering shelf for customer to install ; ordrng 1 WPW10289497 (Bin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model Lgus2642lf1
Near Bay Village, OH 44140
Marie V
Job Details: 08/18/2022
"Cc that the unit does not have dispense water or makes ice. Confirmed. Found ice maker needs replacement, is not cycling. Also found water line frozen at the door. Behind dispenser. Unit will need new door and ice maker. Cust will not fix ; ordrng 1 242026456 (Door) and 1 241798231 (Ice maker), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near North Olmsted, OH 44070
Angel
Job Details: 08/18/2022
Cc that unit was not cooling. Verified temperatures and ff section was at 66* and freezer was at -2* fan in freezer was working as well. Removed evaporator cover and found that the drain tube was clogged up. Cleared out all ice from vents and drain tube and duck bill on back of unit also had to raise the ff section door because it was tilting causing warm air to get into ff section as well. Opt test ok.; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Lorain, OH 44053
Angel
Job Details: 08/18/2022
Arrived at call and customer did not have the parts they took them home on accident. Spoke with MP and said I could schedule them for the end if the day 2-5.; schdld next appmnt for 8/18 THU 2-5
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Novelty, OH 44072
Brian M
Job Details: 08/18/2022
Installed side panel OP Test Ok
We serviced a
KITCHENAID RANGE
Model KOCE500ESS06
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/18/2022
"Cc unit oven not heatingRan bake and broil tests, no power to either element. Checked power at control board, found L2 relay and terminal burnt. Unit needs ACU control replaced. ; ordrng 1 W11179310 (ACU control)"
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ess01
Near Conneaut, OH 44030
Dan H
Job Details: 08/18/2022
"Installed new harness, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW0
Near Beachwood, OH 44122
Jason N
Job Details: 08/18/2022
"Cc unit leaves burn marks on clothes.Customer stated unit is getting hot and leaving burn marks on her clothing. Showed examples of what customer is talking about, looks to be rub marks left by the drum. Found the rear side of the drum is warped and now has a large gap on one side, clothing will be getting caught in this gap. Unit needs drum replaced. Part is not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W10541657 (Drum)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cleveland, OH 44111
Corina B
Job Details: 08/18/2022
CC that the ice maker is not working and the ff section is not cooling. Confirmed found the evap covered in ice. Put the thermistor in ice 45k ohms. Replaced the fan harness from surplus t/s. Opt test ok ; used 1 W11087438 (Fan harness) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44102
Corina B
Job Details: 08/18/2022
"CC that the unit is not cooling. Confirmed. Fz 30 and ff 65. Found the evap cover in frost and ice. Ran diag heater turned on. Will need a new fan, thermistor and main control. Office to reschedule appointment ; ordrng 1 W11546609 (Control) and 1 WP2315549 (Fan) and 1 WP2169142 (Blade) and 1 W11546681 (Harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Corina B
Job Details: 08/18/2022
CC that the unit is not making ice and the doors are not even. Bin is half full of ice. Ran diag ice maker passed. Advised cust the ice maker will produce a full bin in 72 hours. Raised the ff door. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAAB
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/18/2022
Cc of leak Found leak coming from sump housing Parts are NLA ; ordrng 1 W10567619 (sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Highland Heights, OH 44143
Brian M
Job Details: 08/18/2022
Cc door says open Found door plastic caved in Put plastic square on to help hit switch OP Test Ok ; used 1 WP2177331 (DOOR SPACER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW02
Near Lorain, OH 44053
Angel
Job Details: 08/18/2022
Cc that ice maker was leaking. Took apart freezer and cycled ice maker and it was not leaking reassembled the freezer and looked in back and noticed it was leaking from the fill tube line by the clamp. Gave customer estimate and to get the line cut and reinstall it and stated that he will rather do it himself. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ0
Near Mayfield, OH 44143
Brian M
Job Details: 08/18/2022
Cc microwave damaged plate and support after running it empty Found unit to be alright but needs glass plate and support Customer to install no need to return ; ordrng 1 W11367904 (Tray) and 1 W11096343 (support) and 1 SHIPPING (shipping and handling)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NW8C
Near Lorain, OH 44053
Angel
Job Details: 08/18/2022
Replaced drain pump tested unit. Opt test ok.
We serviced a
GE WASHER
Model GTW460ASJ2WW
Near North Ridgeville, OH 44039
David R
Job Details: 08/18/2022
"Cc unit wont stop draining. Stuck in drain mode. Unplugged 5-10 mins, called techline, techline said plug back in, 5-10 mins unit will stop draining and reset itself. It worked. Unit is now working properly. Going through a normal cycle. Let customer know. Unit is good. Op Test Ok.*** Control if needed in future. WH22X35137"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
David R
Job Details: 08/18/2022
"Cc unit can wash 1-2 times, then after display wont come on until they cut power for 5-10 mins then will work correctly. Noticed unit is hooked up to extension cord. Circuit tested is showing Open Ground. Called techline. Techline said Needs to be on its own circuit, no extension cord, needs to be grounded and properly polarized. Not installed correctly. Techline documented, SR 7734383308. Customer can call whirlpool if anymore questions but has to get those things fixed first."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ashtabula, OH 44004
Dan H
Job Details: 08/18/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Westlake, OH 44145
Marie V
Job Details: 08/18/2022
"Replaced control and sensor. Verify on diag, shows about 50%. Cust filled all the way. Shows 100%. Sensor and control working properly. Op test okBrought core for return"