We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near North Royalton, OH 44133
David R
Job Details: 02/07/2022
Replaced FZ gasket. Leave closed half an hour to conform correctly. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44143
Corina B
Job Details: 02/07/2022
"CC that the u it is not draining. Confirmed. Ran diag F9e1long fill no fill, f8e6 water hazard. Found the drain pump not turning on. Broken wire at the connections. Drain pump was broken. Will need a new harness and drain pump. Office to reschedule when parts become available.; ordrng 1 W11399437 (Drain pump) and 1 W11590868 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Bay Village, OH 44140
Angel
Job Details: 02/07/2022
Replaced heater tested unit. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TS0
Near Solon, OH 44139
Manny
Job Details: 02/07/2022
"Installed new damper, and seal freezer crack, good airflow from FC to RC, advise customer to allow 24 hours for temps to equalize, took gasket for return"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Euclid, OH 44123
Joe O
Job Details: 02/07/2022
"Installed tub, upper rack mounts and tub nuts. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/07/2022
CC that there is a buzzing noise. Ran diag no codes. Found the valve rattling when filling with cold water. Replaced the valve from t/s. Started a cycle with clothes. Opt test ok ; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG DRYER
Model MDE74P0AYW
Near Cleveland, OH 44111
Marie V
Job Details: 02/07/2022
"Cc that the unit will not heat, confirmed. Verify power at the outlet. From L1 toN 30V, from L2 to N 120V and from L1 to L2 30V. Will need electrician. Used another outle that is in cust home 240V. Tested unit, heats comes on."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Shaker Heights, OH 44122
Manny
Job Details: 02/07/2022
"Cc a gasket came off the freezer, customer handed me the evap cover rubber gasket. Reinstalled evap cover gasket, and tighten the handle opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 02/07/2022
"Replace control and ui,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEB
Near Painesville, OH 44077
Dan H
Job Details: 02/07/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 45 degrees, freezer section temperature at 35 degrees , evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair at this time ; ordrng 1 12002730 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL3
Near Beachwood, OH 44122
Corina B
Job Details: 02/07/2022
Replaced the pump and motor. Ran a calibration. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR WALL OVEN
Model JBS7524BS0
Near Lakewood, OH 44107
Angel
Job Details: 02/07/2022
Cc that steam oven was mot doing anything. Verified and unit was turning on but would not want to start i rested unit and restarted the unit and started working as should. Explained to customer i just probably had a glitch and from restarting it reseted the board. Opt test ok.
We serviced a
MAYTAG RANGE
Model MEW9530FZ01
Near Seven Hills, OH 44131
David R
Job Details: 02/07/2022
Cc the side where metal come up on glass is sharp. Went over with customer that the type of material that it is manufactured with can be sharp. Filed down on sides to try and help. Let customer know to be more cautious. Unit is good. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Mantua, OH 44255
Brian M
Job Details: 02/07/2022
Side panel damaged front panel damaged and floor panel damaged Needs 3 panels ; ordrng 1 W11233548 (panel) and 1 W11490883 (Panel) and 1 8565046 (base)
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Cleveland, OH 44109
Marie V
Job Details: 02/07/2022
"Cc that the clothes arent coming out clean, Confirmed, found agitator is striped. No error codes. Unit will need new agitator. Gave estimate to cust, cust will not fix.; ordrng 1 WP3951744 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Bay Village, OH 44140
Angel
Job Details: 02/07/2022
Cc that unit has a f8e1 and drain pump wont stop running customer took apart unit to try to fix but had no luck. Confirmed unit was in flood mode ran diagnostics and found error code f8e3 overflow condition and f8e1 no water detected. Canceled out the flood mode by running a test cycle unit ran through all the steps perfectly check the pressures hose and was good and unit had water coming in perfectly explained to customer it couldve been over suds that caused the issue. Installed parts that customer took off and ran a quick wash and passed unit is working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/07/2022
Icemaker not sending voltage to valve ordering ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Solon, OH 44139
Corina B
Job Details: 02/07/2022
Replaced the adjuster. Found the clip is not staying on. Customer can install part. ; ordrng 2 WPW10250160 (Clip)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44118
Manny
Job Details: 02/07/2022
"Cc unit not heating, ran diagnostics cycle heater is heating, customer stated that some of his dishes are still wet at the end of the cycle, I asked if they use a drying agent like rinse aid or finish he said yeah but dispenser was empty filled up dispenser with finish samples and gave customer some as well, Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brecksville, OH 44141
David R
Job Details: 02/07/2022
"Cc had questions about when unit goes into defrost mode, can here popping/crackling. Normal noises, when defrost heater comes on and water is dripping on heater causing noises. Can also check owners manual under sounds if needed as well. Unit components all check good. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 02/07/2022
Cc unit just pumping Found unit in drain mode Cleared control Ran auto test and found hot water not entering inspected supply customer has very low hot pressure Advised on usage and to have plumbing inspected OP Test Ok
We serviced a
KITCHENAID RANGE
Model KOSE500ESS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/07/2022
Cc unit popped fuse again Used circuit tester abs ran test on oven unit is functioning properly vans are running no error codes found Did find installation of replacement fuse hanging in front of the vent Customer had part put in and moved to proper location Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 02/07/2022
Installed water valve. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC3
Near Cleveland, OH 44113
Marie V
Job Details: 02/07/2022
"Cc that the unit was showing LF error. Ran diag found f8E1 valve failure, verify water pressure from the hoses. Good. Replaced water valves. Ran auto test, pass. Also drain hose is good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXXY01
Near Solon, OH 44139
Corina B
Job Details: 02/07/2022
"CC that the unit is leaking. Confirmed. Found the water valve is leaking. Will need a new valve.; ordrng 1 WPW10270395 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDE6200AYW
Near Cleveland Heights, OH 44112
Manny
Job Details: 02/07/2022
"Cc unit making a squeaking noise, found rollers with deterioration, unit will need rollers replaced.; ordrng 1 WP6-3700340 (bearing pulley) and 1 WP33002535 (belt) and 2 12001541 (bearing & roller asy)s"
We serviced a
JENN-AIR WALL OVEN
Model JJW9630CAS
Near Brecksville, OH 44141
David R
Job Details: 02/07/2022
Replaced hinges and receptacles. Tested. Both doors are good and not coming open. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Avon Lake, OH 44012
Angel
Job Details: 02/07/2022
"Replaced ui, main control and valve. Ran icemaker test and fill test and good. Opt test ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near North Royalton, OH 44133
David R
Job Details: 02/07/2022
"Cc unit not heating, thumping noise. Opened unit up, found nails and a key stuck on seal, removed and corrected. Replaced thermal fuse. Unit heating correctly. Pushed back in place. Put dryer vent tape around vent to house so no gaps and all air flow going straight outside. Went outside to vent, cleared all debris at end, can feel heat on high Timed drey coming out and cycling. Unit is testing good, let customer know to not over load and test and monitor unit. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Mentor, OH 44060
Dan H
Job Details: 02/07/2022
"Installed new dsi board, op test good ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Cleveland, OH 44106
Marie V
Job Details: 02/07/2022
"Replaced control and oven sensor. Preheated unit to 350. Showed cust, op test ok"
We serviced a
MAYTAG DRYER
Model MEDC700VW0
Near Mentor, OH 44060
Dan H
Job Details: 02/07/2022
"Installed new element, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Willoughby, OH 44094
Corina B
Job Details: 02/07/2022
"CC that there is a noise in the sp8n cycle. Confirmed. Ran diag no codes. Advised to use 1-2 tablespoons of he detergent or 1 pod per load. Ran a manual spin and agitate, no noise. Ran a rinse and spin with towels no noise. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/07/2022
"Vent was block advise him to keep vent clear so air flow can circulate around,if he still having problems he will need this part W11478401"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lorain, OH 44053
Angel
Job Details: 02/07/2022
Cc that unit sometimes does not lock and pauses itself also showed me a video. Ran diagnostics and had a error code F5E1 for latch unit will need latch replaced. Replaced latch ran a calibration and auto test. Opt test ok.; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG MICROWAVE
Model MMV1153AAB
Near Strongsville, OH 44136
David R
Job Details: 02/07/2022
"Cc unit not heating, turn table not turning, and sometimes door wont read closed, will have to open and shut a couple times. Tested turntable motor, out of resistance and also control not sending correct power directly from board. 53001792 main control NLA, 53001025 turntable motor NLA. Took off panel to look at control, ribbon to control panel assembly is breaking apart, 53001794 NLA. Main parts that are needed are no longer available or discontinued. Cannot be repaired. Door switches, mag, cap and diode also needed. ; O-emld tckt"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44135
Manny
Job Details: 02/07/2022
"Cc unit had white smoke coming through the vent when oven was preheating, removed h oven and found flame spreader full of grease, tried removing some of the grease but its already bake on flame spreader, advise customer to run a bake until the grease has burned out and the smoke cleared."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Painesville, OH 44077
Joe O
Job Details: 02/07/2022
Installed control box and thermistor. Advised customer to monitor. Op test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Painesville, OH 44077
Joe O
Job Details: 02/07/2022
Installed lower door seal. Ran test cycle. Op test not good. Found lower spray arm separating. Needs lower spray armSpray arm out of stock. Office to reschedule; ordrng 1 5304507158 (spray arm)
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VDB
Near Cleveland, OH 44128
Marie V
Job Details: 02/07/2022
"Cc that when you walk close to the unit is rattles , that it shuts off when using oven and that the oven fan makes noises after preheat. Preheated unit to 350 on bake and air fryer. Found that the rails on the oven , makes the noise when you walk by it. Also the oven is not shutting off, while in the home. Also rattled fix it by adjusting fan in place, tech line said to replace UI. ; ordrng 1 5304524332 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Painesville, OH 44077
Joe O
Job Details: 02/07/2022
"Cc: kick plate does not sit flush, warm water through dispenserFound temps in ff section at 40 degrees. Found water temps same as refrigerator temps. Advised customer kick plates are not designed to sit completely flush. Instill kick plate. Still sticking out slightly. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Berea, OH 44017
Marie V
Job Details: 02/07/2022
Replaced door panel.op test ok
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/07/2022
Cc that unit takes to long to heat. Tested unit and its heating fine. Unit has the vent going up to the roof explained to customer that having the vent going up to the roof the harder the unit has to work to dry the clothes and it also builds up a lot of moisture. Customer stated she had vent cleaned out during last summer but once it started getting cold outside she has to dry 2 times to dry the clothes. I explained to her because of the moisture the lint could be building up in the vent causing her issue. Unit is working fine just the way the vent is routed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Euclid, OH 44132
Corina B
Job Details: 02/07/2022
"Cust showed pop, sent pic. CC that the unit is not making ice. Confirmed. Held the reset for 3 seconds. Ice maker cycled correctly. Lost home position. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Euclid, OH 44117
Corina B
Job Details: 02/07/2022
CC that the unit does not work properly. Confirmed. Fae2 vent wax motor f8e5 stuck valve stuck on F8e1 inlet water no water f1e1 acu failure. Started a cycle and the water valve never turned off even when opening the door. Replaced the valve. Started a cycle. Raised the drain hose above the bottom of the sink. Opt test ok
We serviced a
JENN-AIR RANGE
Model JER8885RAS1
Near Westlake, OH 44145
Marie V
Job Details: 02/07/2022
"Replacing part, found that is the wrong part when called tech line. Cust paid difference on part it was more expensive. Cust does not owe anything. Brought part for return ; ordrng 1 W10823724 (Burner) and 1 W10823724 (Burner)"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Chardon, OH 44024
Brian M
Job Details: 02/07/2022
Customer supplied pop took pic Cc unit not powering on Found unit not getting proper voltage Had over voltage coming out of 220 supply around 330 was showing Found l2 of power cord shorted as well Replaced ; used 1 PT500L (3 PRONG DRYER CORD) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Joe O
Job Details: 02/03/2022
Installed wash plate. Ran auto test and calibration. Op test ok
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Ashtabula, OH 44004
Joe O
Job Details: 02/03/2022
Cc: not startingFound motor not starting just humming. Motor will start if spun. Unit receiving proper power. Needs motor and harness; ordrng 1 279827 (motor!dryer) and 1 WPW10450286 (harns-wire)
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4207JB
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/03/2022
"Cc unit light not workingCustomer stated she tried changing the light bulb, initially afterwards the light was not able to be turned off, now its not turning on at all. Checked power from control to socket, 0v. Unit needs control board for failed light control circuit. Customer not repairing at this time, estimate only. ; ordrng 1 W11391718 (Control main)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Geneva, OH 44041
Joe O
Job Details: 02/03/2022
"Cc: freezer temps warmFound temps in ff section at 33 degrees, freezer at 12 degrees. Found unit in a room with low temps. Under 55 degrees. Advised customer unit will not operate properly in colder temps. Op test ok Customer showed pop"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mentor, OH 44060
Joe O
Job Details: 02/03/2022
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Painesville, OH 44077
Corina B
Job Details: 02/03/2022
CC that there is a squealing noise. Confirmed. Replaced the dryer repair kit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/03/2022
"Cc unit needs updated heater element installed, also unit is making a grinding noise.Installed updated heater element using customer supplied part. Ran wash test, found noise is coming from the wash pump, internally. No access to pump, unit will need sump assembly replaced. Part not showing in stock from Marcone, office to contact customer with next service date .; ordrng 1 W11416362 (Sump assembly)"
We serviced a
GE REFRIGERATOR
Model GFSL6KKYBLS
Near Mentor, OH 44060
Joe O
Job Details: 02/03/2022
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Jason N
Job Details: 02/03/2022
"Cc unit code f9e1 appearsFound unit slow draining when tested. Found drain hose installed incorrectly on back of unit, rubber elbow is kinked. Corrected drain hose installation. Unit still draining slowly. Pulled drain pump, found impeller jammed with metal pieces from chopper blade. Replaced drain pump. Unit drain out good. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED5550SQ0
Near Lyndhurst, OH 44124
Joe O
Job Details: 02/03/2022
Installed element and thermal fuse. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Aurora, OH 44202
Brian M
Job Details: 02/03/2022
"Cc icemaker leaking found fill cup to be frozen over Found valve seeping Needs valve ; ordrng 1 WPW10279866 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near South Euclid, OH 44121
Joe O
Job Details: 02/03/2022
"Cc: flashing, not workingFound unit flashing f8e4(over fill/open float switch) error. Found unit slanted forward. Leveled unit. Ran test cycle. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Painesville, OH 44077
Jason N
Job Details: 02/03/2022
"Cc unit not washing dishes, detergent not dissolving Ran diagnostics, found code 7-1 for no heat. During wash cycle, pump running but very noisy and not pumping water. Unit needs sump assembly. Replaced using truck stock. Ran diagnostics cycle in entirety to re initialize heat cycle. No codes at end, op test good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 02/03/2022
"Installed control, blew through pressure tube Ran quick wash and let unit almost complete no issue found at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB02
Near Mentor, OH 44060
Jason N
Job Details: 02/03/2022
Cc unit stopped making iceReplaced ice maker using customer supplied pre Id part. Ran manual ice maker harvest test. Ice maker indexed properly and filled with water. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Joe O
Job Details: 02/03/2022
"Cc: freezing food in ff sectionFound temps in ff section at 29 degrees, -1 in freezer. Found items in front of damper assembly. Damper is closing. No seal leaks around damper. Ohmed out thermistors. Ff section thermistor is reading out of range. Needs ff thermistor; ordrng 1 12002355 (thermistor kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Mentor, OH 44060
Corina B
Job Details: 02/03/2022
"CC that the unit is not cooling correctly and the ice maker is not working. Ff 55* Fz 32* temp is set at ff 33* and Fz -5. Checked the evap no frost pattern. Will need a new evap, compressor and drier. Office to reschedule ; ordrng 1 W11492867 (Evap) and 1 WPW10608485 (Evaporator) and 1 W10276644 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, OH 44060
Corina B
Job Details: 02/03/2022
CC that the ice does not dispense. Confirmed. Found the paddle not working. Will need a new paddle ; ordrng 1 W10370582 (Paddle)
We serviced a
KENMORE DRYER
Model 110.96590110
Near Mentor, OH 44060
Corina B
Job Details: 02/03/2022
Replaced the idler pulley and belt. Vacuumed out the dryer. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Corina B
Job Details: 02/03/2022
"CC that the unit is not heating. Confirmed. Checked the outside vent, blocked with lint. Has a screen over the flaps causing the lint to not blow out. Cleared the vent with lint. The screen does not come off. Advised cust to clean the vent every couple of months. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Jason N
Job Details: 02/03/2022
"Cc unit lights flashing, beeping, no operationRan diagnostics, found code f8e4 for overflow. Checked drip tray, found some water inside. Cleared water. Ran wash test for 20 minutes, no leaks found. Could not duplicate overfill condition at this time. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Willoughby, OH 44094
Corina B
Job Details: 02/03/2022
"CC that the unit stopped working. Ran diag F9e2 Water Ring Detected, Pump Drive System Problem. Ran a manual drain, pump humming. Ohmed out drain pump 22.ohms. Out of range will need a new drain pump. Replaced the drain pump from t/s. Ran a calibration. Started a cycle filled with water. Opt test ok. ; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Novelty, OH 44072
Jason N
Job Details: 02/02/2022
"Cc unit has ice buildup in bottom of ff sectionFound ice buildup in ff evaporator drain tray, leaking into ff section. Cleared ice from drain tray, steamed down through drain hole. Poured water down to ensure good flow through. Pulled drain tube and flushed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/02/2022
"Found fill tube clogged with ice and heater not working ordering ; ordrng 1 W11226501 (Heater), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Avon, OH 44011
Marie V
Job Details: 02/02/2022
"Replaced drain pump, water valve, control, Ui, and dampers. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Westlake, OH 44145
Angel
Job Details: 02/02/2022
"Cc that the icemaker is leaking when calling for water. Removed and found ice in the fill tube pan. Cleared out checked the fill tube to make sure its not frozen and it wasnt. Asked customer if they had a saddle valve and said yes explained to them the issue with those valves and we recommend to have a quarter turn valve because if its low on water pressure it could cause that if not the valve could be going bad. Gave customer estimate and stated they will leave like that for now. Paid service call only.; ordrng 1 WP12544124 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.8640712
Near Cleveland, OH 44119
Manny
Job Details: 02/02/2022
"Unit is a coin op m and there is no keys, tried reaching out to customer no answer contacted office spoke to AP she tried calling customer no answer she left msg, she advised trying to see if I can diagnose the unit with change, Use $1.50 to get unit started, unit has no heat, took back panel off and checked all components and all pass, cant hear centrifugal switch engaging, could be a bad motor but need the key to be able to take unit apart and diagnose properly. Office to verify that the keys are here before next service appointment.; schdld next appmnt for 2/9 WED !"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44130
Gabriel P
Job Details: 02/02/2022
Took unit apart all screws are in place everything that is functional is working as designed there is a vibration sound that may be normal vibration cannot find any other problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/02/2022
Customer said it didnt want to start for her when arrive everything was working as design call bj we going to replace ui ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/02/2022
"CC that the burners are to high and the oven is off. Adjusted the flames on the burners. Checked the temp in the oven, 350*. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Mentor, OH 44060
Corina B
Job Details: 02/02/2022
CC that there is an article of clothing stuck under the agitator. Confirmed. Removed the article of clothing from the agitator. Started a drain and spin. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
David R
Job Details: 02/02/2022
"Cc unit icemaker not working, only produced one batch of ice. Temp is good for both sections. Ran diagnostics, found E5 icemaker error. Found ice stuck in icemaker not cycling. Test 57 icemaker cycled through harvest, Test 45 called and filled water and Test 36 icemaker fan is working. Ordering icemaker. ; ordrng 1 WPW10764668 (Icemaker)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSG
Near Chesterland, OH 44026
Jason N
Job Details: 02/02/2022
"Cc unit oven not heating properlyRan bake test to 350 degrees, let cycle. Customer is using spring steel type thermometer gauge which is slow reacting, reading 275 degrees when actual is 350. Let cycle for 20 minutes, good reignition each time. Calibrated temperatures +10 degrees. Unit is working properly at this time."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Willoughby, OH 44094
Joe O
Job Details: 02/02/2022
"Cc: not heatingFound unit not heating. Relay not closing on control. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11122560 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2022
Cc no cool No fans no compressor running Installed Orion board Ran test 38 unit ran fine for about 20 sec had 150 watt then dropped Upon inspection I can hear a Freon leak coming from ff evap area Needs evap ; ordrng 1 W11291123 (evaporator)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Painesville, OH 44077
Corina B
Job Details: 02/02/2022
"CC that the unit is not filling with water. Found the pump and motor not turning on. Checked the power at the control, 120 volts. Will need a pump and motor. Cust does not want to repair ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Mentor, OH 44060
Corina B
Job Details: 02/02/2022
"CC that the unit will wash one load then will not was another load. Ran diag F5e1 Lid Switch Fault Lid Is Up f8e6 Water Hazard. Started a normal cycle, water correctly. Advised cust 1-2 tablespoons of he detergent. Checked the pressure hose, clear. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Marie V
Job Details: 02/02/2022
Replaced evap harness and defrosted evaporator. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
Angel
Job Details: 02/02/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44135
Angel
Job Details: 02/02/2022
Cc that unit was leaking and they had a F8E4 error code float switch open. Verified and found tub seal on bottom right hand corner was not placed properly was coming off installed correctly also float switch tray had water in tray dried everything out tested unit on a heavy cycle and could not detect anymore leaks. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2022
Installed pump and control OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland, OH 44109
Marie V
Job Details: 02/02/2022
After arrived. Cust need to reschedule.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Gates Mills, OH 44040
Corina B
Job Details: 02/02/2022
Replaced the pump and motor. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Euclid, OH 44117
Manny
Job Details: 02/02/2022
"Cc unit not draining, unit not displaying correctly, try to get unit into diagnostics, unit gets in diagnostics but since console is damaged I cant see whats being displayed, unit start going through the diagnostics cycle then relays clicking on control then unit shuts off and restart, in order to properly diagnose the unit, advise customer to call whirlpool to see if the get a concession for the repair.; ordrng 1 W11413965 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Cleveland, OH 44115
Joe O
Job Details: 02/02/2022
"Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near South Euclid, OH 44121
Marie V
Job Details: 02/02/2022
"Cc that the unit did not finish the cycle, unit was going back and forth sense, done and lid lock. Ran diag found error code F0E1, is not on tech sheet, called whirlpool tech line. Had me verify ohms on motor and it was 4.5 ohms. They said that that code could be caused by off balance, clothes on clean washer cycle to motor struggling to operate, or power loss. He said to replace harness and motor. Office will contact once they have eta on the parts.; ordrng 1 W11026785 (Motor) and 1 W11590868 (Harness) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Cleveland Heights, OH 44118
Angel
Job Details: 02/02/2022
Cc that washer is not spinning as should. Ran diagnostics and found error code F0E3 overload. Asked customer about how much clothes does he load the washer too and stated about 3/4 of the basket. Looked underneath washer and found that the gearcase is leaking oil. Will need gearcase replaced.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
We serviced a
GE RANGE
Model JGB735SP1SS
Near Wickliffe, OH 44092
Corina B
Job Details: 02/02/2022
"CC that the unit does not go pass 177*. Confirmed, unit is in Celsius. Changed the Celsius to Fahrenheit. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Euclid, OH 44123
Manny
Job Details: 02/02/2022
"Cc unit squeaking, found code F2E2 for console disconnected, verify and console is plugged in, set unit to test cycle when unit is starting the belt squeaking, after 5 mins in test mode got error code F2E2 again , unit will need belt and console UI; ordrng 1 W11239857 (Belt) and 1 W11413339 (Console)"
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS01
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2022
Cc unit says door Found door frame not hitting switches Door is NLa ; ordrng 1 4375414 (covr-choke)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Cleveland, OH 44102
Angel
Job Details: 02/02/2022
Cc that the unit drops time when using warm water. I verified unit and it did drop a lot of time only when using warm water ordering ui. Ordered part.; ordrng 1 W10911042 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW1
Near Lakewood, OH 44107
Angel
Job Details: 02/02/2022
Cc that unit is screeching when running. Confirmed turned on unit and started screeching will need pulley replaced. Replaced dryer kit with rollers and belt tested unit. Opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Euclid, OH 44119
Corina B
Job Details: 02/02/2022
"CC that the unit will lock and sense then shuts off. Ran diag F5e1 Lid Switch Fault Lid Is Up. Cleared the code. Ran a manual lid lock test, good. Started a cycle, several times started every time. Ran a calibration. Opt test ok"