Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc ice getting clumped up in bin, slow water. Tested water, running slow, went into basement, turned off water and opened it all the way back up. Water flow is good. Reset the measured fill for customer per owners manual. Temp was set at 34* in FF and -1 in FZ. Cold air could be causing ice to climb up and Freeze. Reset temp to suggested 37* and 0*. Cleared ice out bin to start fresh. Also went over customer having to dump and clean bin every so often because ice can build up and stick together as well causing the reoccurring issue. If any more problems contact customer service. Op test ok"

Near Douglas Dr, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR MAYTAG MSD2650KES Installed ice maker Op

Near W Homestead Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Found screw having contact with switch not allowing to send voltage to auger motor replace control as well,opt test ok"

Near E 34th St, Lorain, OH 44055
Brian M.

Brian M.

RANGE JENN-AIR JGS8860BDP17 Cc unit makes popping noise and get hot around UI area Ran test bake to 350 no abnormal noises or heat present Ran test bake to 450 still no abnormal noise or heat present

Near Spicebush Ln, Solon, OH 44139
Gabriel P.

Gabriel P.

LAUNDRY CENTER MAYTAG MVWB865GW0 Found no hot water coming

Near Astoria Way, Avon, OH 44011
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF760SADB1 Installed spray arm Filled rinse aid with sample packs and left some for customer OP Test Ok

Near Glenallen Ave, Solon, OH 44139
Jason N.

Jason N.

WALL OVEN KITCHENAID KODE500EBS00 "Installed lower oven thermostat. Ran bake test on upper and lower ovens to 300 degrees, op test good."

Near Hickory Hill Ct, Kirtland, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDHV I removed the filter installed the bypass plug unit tested good. Cust needs a new filter

Near Pleasant Pl, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR KENMORE 253.7031321 Cc: ice clumping together in ice binFound ice maker cracked. Needs ice makerCustomer does not want to repair at this time

Near River Rd, Willoughby Hills, OH 44094
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KDTE104ESS0 CC that the unit is not washing the dishes. Ran diag 7-1 no heat. Pump and motor are not running. Checked the control sending 120 volts to the pump. Replaced the pump and motor from t/s. Part is still under 1 year warranty. Ran a calibration. Optest ok; used 1 WPW10605057 (Pump and motor) from stock

Near Sunnyhill Dr, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHB01 "Cc sometimes ice coming or not out dispenser, customer said they went and emptied the bin and stuff serval times and turned Icemaker off and on, unplugged fridge, finally the past week been working intermittently still. Replaced ice maker from t/s. Tested. Called for water and cycled. Also added door spaced on left door as well. Op test ok; used 1 W10882923 (ICE MAKER ASSY), and 1 WP2177331 (DOOR SPACER) from stock"

Near Clark St, Olmsted Falls, OH 44138
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDW06 "Cc wasn’t cooling at first, now everything is fine. Customer has unit in garage, take in account the ambient temp, right now today is a cool day. Customer has temp setting on max temp on FF, freezer setting was set to Max, let customer know just Incase they didn’t set it that way, explained max lets more air stay in FZ and cuts off air going to FF. Set to recommended. Temps tested -2 in FZ and about 40* in fridge. Took a look at back of fridge, everything looks good. Took evap cover off, found the fan was not running, it was hitting the evap cover insulation and stuck, was not sending out air, corrected. Unit test good. Let customer know temp will take a couple of hours to return to normal. Op test ok."

Near King Coe Ln, Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 Installed ice maker. Cycled ice maker. Op test ok; used 1 SHIPPING (shipping and handling) from stock

Near Ferry Rd, Chesterland, OH 44026
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Customer complaint that door is not closing, found hinge cover that holds magnetic door switch broken, unit needs new hinge cover; ordrng 1 W11371720 (Hinge cover w/switch)"

Near Lake Rd, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced the damper, thermistor is connected to the damper. Optest ok."

Near Clifford Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER KENMORE 11026892690 "The lid switch is broken needs replaced ; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"

Near S Turtle Trail, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR MAYTAG MBFI953YEW3 "Installed jazz board, damper control and drain tube kit. Cleared ice from bottom of freezer and evap drain hole. Programmed Jazz board to 21. Op tests good."

Near E 307th St, Willowick, OH 44095
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 Replaced the control. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok.

Near Laverne Ave, Parma, OH 44129
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS ), 1 W10895713 (COUPLER ), 1 W10895750 (COUPLER ), 1 W10895757 (COUPLER ), 1 W10896678 (COUPLER), and 1 W10896690 (COUPLER ) from stock"

Near Woodhawk Dr, Mayfield Heights, OH 44124
Joe O.

Joe O.

FREEZER WHIRLPOOL WZF34X20DW01 Cc: not freezing leakingFound temps at 45 degrees. Temp set to coldest setting. Found evap completely frosted over. Entered manual defrost. Unit defrosting. Needs controlCustomer showed popControl shows out of stock. Office to reschedule. ; ordrng 1 W11293202 (CONTROL9171)

Near Parkview Ave, Cleveland, OH 44120
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replace light on freezer everything light up opt test ok

Near Vineyard Park, Avon, OH 44011
Jason N.

Jason N.

WASHER WHIRLPOOL NTW4516FW3 "Cc unit locked, will not power onPopped lid to get model/serial. Ran entitlement, verified date under 1yr. Checked voltage to control board, good at 118v. Unit needs control board. Replaced using truck stock. Ran auto test, control board blew on drain out cycle. Will need another control board. Checked drain pump resistance from control. Drain pump reading 3.4ohms, essentially shorted, should be 14-25ohms. Unit needs control board and drain pump. ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (cntrl-elec), used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

Near Warrensville Center Rd, University Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit still freezing food Ran test 3 found damper not closing all the way Replaced damper Ran test 3 again new damper working properly

Near Wedgewood Dr, Solon, OH 44139
Dan H.

Dan H.

WASHER MAYTAG MVWB300WQ1 "Customer complaint of hissing noise, confirmed squealing noise , reapplied grease between shaft and tub seal, no noise now, op test good"

Near Rustic Trail, Parma, OH 44134
Gabriel P.

Gabriel P.

FREEZER MAYTAG MZF34X16DW01 Found temperature -3 degrees and temp setting is on the coldest temp change to recommended I can’t find and issue when unit working call bj senior tech for customer to have and opinions of what could of been but we just going by a glitch in control everything is working as designed told customer service call good for 30 days

Near Whispering Cove Cir, Westlake, OH 44145
Joe O.

Joe O.

RANGE WHIRLPOOL WFG320M0BW0 Cc: door glass looseLower door glass loose. Needs bracket kitAaron’s states they are bill too. Mike was not available to confirm the repair. Saving as estimate. Office to contact.; O-emld tckt

Near Reyburn Rd, , OH 44112
Jeff M.

Jeff M.

FREEZER WHIRLPOOL WZF34X18DW00 "Customer had the unit apart before I got there I tested the heating circuit tested good control board is sending 120 V to the heating element a check through diagnostics. The sensor has failed needs to be replaced customer can install himself; ordrng 1 WPW10383615 (thermistor), used 1 SHIPPING (shipping and handling) from stock"

Near OH-46, Jefferson, OH 44047
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW3 "Installed new lid, op test good"

Near Parkdale Dr, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBFS22EWMS7 "Installed new ice maker and door gasket, op test good"

Near Middlebrook Blvd, Brook Park, OH 44142
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Installed new upper spray arm, op test good"

Near Sandalhaven Dr, Middleburg Heights, OH 44130
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Cc freezer not as cold and not freezing water wellFound Uv die all over drain pan Found uv die on ff evap Needs ff evap and sealed system ; ordrng 1 W10917531 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

Near Willoughby, OH 44094
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW0 Cc unit was adding water during drain and spin Ran auto test no issue present no error codes Ran drain and spin and let it finish Unit is functioning properly OP Test Ok

Near Knolls Way, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL WFW8620HC2 Cc of water in drawer Found dispenser leaking into load and go drawer Replaced dispenser Ran test cycle OP Test Ok

Near Pinecrest Dr, Bentleyville, OH 44022
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF302ESS01 Cc temps are high Found compressor not running Used compressor tester unit runs and has normal frost pattern Installed start relay from truck stock OP Test Ok ; used 1 8201786 (STARTER) from stock

Near Hill Dr, Novelty, OH 44072
Dan H.

Dan H.

WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint that water is not coming in on rinse cycle, ran rinse and spin cycle, unit filled up to normal water level, unit is operating as designed"

Near Parkmount Ave, Cleveland, OH 44135
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 "CC that the unit fills and then drainsF8E1 – NO FILL, LONG FILL. The cold valve was not opening up. Will need a new valve. Replaced the water valve from t/s. Started a normal cycle with clothes, filled and started washing. Optest ok; used 1 W11127357 (Valve) from stock"

Near Dorothy Ave, Parma, OH 44129
Jason N.

Jason N.

RANGE WHIRLPOOL WFG525S0JZ0 "Installed lower drawer assembly. Customer states it’s still not lining up correctly. Advised customer that it looks off due to the oven door that is actually slightly out of alignment, about a 1/4 in difference from side to side. Snapped pics. Removed and reinstalled oven door, slightly better but still off. Advised customer this will not effect unit performance as the difference is miniscule. At this time I don’t believe replacing any more parts will bring this unit up to customer standards. Advised customer she can call WP consumer"

Near Logan St, Bedford, OH 44146
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB200VQ0 When tooking unit apart seal came off and broke of it had couple ripped areas also found heating element open gave estimate customer will not fix ; used 1 WP8544771XXX (XXX DO NOT RESTOCK XXX 103.49) from stock

Near Primrose Ln, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2570FEZ07 Cc food freezing Found temps well below set point Called tech line to state findings and record previous repair He advised to replace ice bin and replace damper gasket from the out side of icemaker and to use perma gum to plug hole In back of deli drawer; ordrng 1 W11185686 (ice-contnr) and 1 WP67006341 (gasket) and 1 212643 (sealer-gum)

Near King Edward Ct, Willoughby, OH 44094
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADM I hook the unit up to power and cycled all functions op tested good. Couldn’t fin a issue

Near Euclid Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC565F When arrive took back panel off show customer there was no sign of water spots checked underneath unit it was dry checked the valve is good no cracks but there is lots of water on floor but can’t find leak ran diagnostics no leak fill washer twice on manual test no sign of leak advise customer to monitor

Near Olive Ave, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ "Was plugged in previously but someone unplugged. Plugged in let run, frost pattern started to form, also heard fan not running when looking found evap fan disconnected. Corrected, fan started running. Good. Op test ok"

Near Pearl Rd, Strongsville, OH 44136
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Cc unit making a humming noiseCustomer showed pop in 2 forms, model/serial and date are both valid.Customer stated she recorded sound, could not hear anything abnormal on her recording. She stated it will stop when the doors are opened. Ran diagnostics, all fans, compressor, damper tested normal, no abnormal sounds. Advised customer she will hear the freezer evap fan running and this is a normal sound. Could not duplicate an abnormal humming noise."

Near S Green Rd, University Heights, OH 44122
David R.

David R.

DISHWASHER KITCHENAID KDTE334GPS0 Cc unit hitting right side. Leveled unit. Had customer test. Good. Op test ok

Near Lancelot Ln W, North Royalton, OH 44133
Corina B.

Corina B.

OTR MICROWAVE KITCHENAID KMLS311HSS5 "CC that the fans rumble and the lights flicker. Then there is moisture inside the cabinet when cooking bacon. Advised cust the moisture is normal. Turned fan on and the lights, no flickering fan sounds normal. Called t/l TJ working as designed. Advised cust to get a video of the flickering. Optest ok"

Near Ellsworth Dr, Strongsville, OH 44149
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 CC that the clothes come out wet and a loud noise. Found the washplate bolt not tight the the gearcase. Tightened the bolt. Ran an auto test hub is stripped. Replaced the hub rom t/s. Ran. Calibration started. Rain and spin. Optest ok. ; used 1 W10528947 (Hub) from stock

Near Country Meadow Way, North Ridgeville, OH 44039
David R.

David R.

DISHWASHER KITCHENAID KDTE334GPS0 Replaced part. Let customer know the door closes and sends signal to control that door is closed. Doesn’t actually lock. Good. Op test ok

Near Avery Rd, Broadview Heights, OH 44147
David R.

David R.

RANGE WHIRLPOOL WFE535S0JS0 Replaced part. Had customer look. Good. Op test ok

Near Archer Ct, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER MAYTAG MHW5100DW0 Replaced the drain hose and switch. Cleared the error code out. Started a cycle. Optest ok

Near Madison Ave, Sheffield Lake, OH 44054
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "Replaced the gearcase, shifter and cam. Ran a calibration. Optest ok"

Near Pearl Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 The seal on the unit wasn’t making contact to the cabinet a re-adjusted the seal unit tested good

Near Lillie Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5105HC0 Installed new part unit tested good

Near N Ridge Rd E, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR AMANA ASD2275BRS01 "Cc unit producing only crushed iceConfirmed crushed ice on any selection. Found ice cubes stuck behind front selector lever. Cleared ice cubes, tested cubes dispense. Cubes are now cubes, op test good."

Near Fenwick Rd, University Heights, OH 44118
David R.

David R.

DRYER ELECTROLUX EIMED60LT3 "Cc error E64. Looked up code, heater. Tested control, relays are good and getting 240. Open element. Ordering heater. Put on cancellation list; ordrng 1 134792700 (heater), used 1 SHIPPING (shipping and handling) from stock"

Near Albion Rd, Strongsville, OH 44149
Corey L.

Corey L.

DISHWASHER KENMORE 665.17152K214 "Customer complaint dw not cleaning well soap still there, confirmed soap is on door and floor, started cycle water fills found water not spraying, found all holes on both spray arms blocked, cancel button also not working, customer just wanting to get by with the spray arms for now, ordering spray arms for customer to install; ordrng 1 WPW10342791 (spray arm) and 1 WPW10342793 (spray arm), used 1 SHIPPING (shipping and handling) from stock"

Near Mercantile Rd, Beachwood, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL WFC7500VW2 "Installed new control, op test no good , called whirlpool techline spoke to Dave, suggests replacing user interface , ordering user interface; ordrng 1 WPW10192981 (Ui)"

Near Severn Ln, Wickliffe, OH 44092
Jason N.

Jason N.

DRYER MAYTAG LDE8414ACE "Cc unit not spinningCustomer stated but will heat, but will not spinVerified drum will not tumble, found drive belt broken. Ordering belt, idler pulley, and front bearings.; ordrng 2 306508 (BEARING KIT)s and 3 WP354987 (ring-e)s and 1 WP6-3037050 (pulley) and 1 WPY312959 (belt)"

Near Karen Isle Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

DRYER KENMORE 110.6600201 "Cleaned around the element which took care of the burning smell needs a outer door skin and door handle; ordrng 1 W10282869 (door) and 1 WPW10284095 (handle), used 1 SHIPPING (shipping and handling) from stock"

Near Brentwood Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 Call whirlpool tech line spoke to adrian explain him that when arrive compressor was not running then checked 120 voltage going to starter pass replace start device compressor started but notice unit was not getting frost all over evaporator only at the cap tube so tap system checked pressure shows 2 ordering parts need it charge double labor need second tech; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator)

Near Bradley Rd, Westlake, OH 44145
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Cc UI not working all the time, working intermittently, even tried unplugging and plugging back in, worked for a while but intermittently would not switch off of a certain cycle or start. Today so far everything is working. Did unplug when arrived. Display is changing from cycles and options are working correctly, could of reset unit, but like customer says, works intermittently. Unit is not balanced, leaning more to one side, leveled feet as best as possible, customer will need a piece of wood, floor slanted. Checked back of control, didn’t see anything causing issues. Also found a lot of suds build up, let customer know about detergent usage, cleared all that out. As of today everything is working correctly. Gave customer estimate for console. do not order parts ; ordrng 1 W11135391 (console), used 1 SHIPPING (shipping and handling) from stock"

Near Bardbury Ave, Middleburg Heights, OH 44130
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WML55011HS4 "CC that the hood vent does not work. Confirmed. Checked the windings on the fans, in range. Will need hood control and main control ; ordrng 1 W11443149 (Control) and 1 W11443147 (Control)"

Near W 173rd St, Cleveland, OH 44135
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Steamed and hot gun old gasket on door. Conformed right to cabinet. Was going to try to take off, saw insulation started to come off as well. Door gasket sealed for now. Ordering door. When return set as 2 job count, sometimes door takes a while to install and requesting double labor ; ordrng 1 LW11037733 (dor-fip)"

Near Baker St, Berea, OH 44017
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WOD51EC0HS01 "Replace control,opt test ok office this is not a range this is a smart double oven I had to take it out in order to replace control"

Near North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced bracket and tested, good. Looked around and could not find the control board at all."

Near Pearl Rd, Strongsville, OH 44136
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 Found temp coming out 160 degrees and rising pass found lint on vent cover outside stopping door from opening all the way clear out took pictures opt test ok

Near Jacqueline Ln, North Olmsted, OH 44070
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSO48QTX00 "Cc: leakingFound unit leaking from water valve. Shut water off to unit. Needs water valve; ordrng 1 W10876668 (valve-inlt11980), used 1 SHIPPING (shipping and handling) from stock"

Near Ridgecreek Trail, Chagrin Falls, OH 44022
David R.

David R.

DISHWASHER MAYTAG MDB8989SHZ0 "Cc of when drying cycle a lot of smoke and burning smell. Found something burnt and caked onto the element, washed and scrapped off all burnt debris. Also a lot of debris/food at bottom, cleared. Ran diagnostics test, good, no errors. Ran through, all components working. Advised to use a dishwasher cleaner to help clean out dishwasher. Also burnt smell is not that apparent. Will go away after time, can use baking soda to help speed process, unit test good. Op test ok."

Near Deer Path Dr, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSSO48QMB03 CC that the bin and the cover came out together. Will need a new door. Door is nla.; ordrng 1 2320572B (Door)

Near Lake Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDPM604KPS0 Customer show me a video of a noise unit was having start unit at normal no noise ask customer how long it takes for noise to appear she said 20 minutes waiting 20 minutes no noise ran on hi temp and rinse no noise cannot duplicate issue working as designed advice her that if she wants a second opinion to call

Near Martin Dr, North Olmsted, OH 44070
Jason N.

Jason N.

RANGE WHIRLPOOL WFE525S0HT0 Installed control board and temp sensor. Ran bake test to 350. Op test good.

Near Kenyon Ct, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDHB01 "Cc: ice maker making blobs of iceFound ice maker fill tube frozen, fill tube pushing the cover up on top of fridge, water leaking into ice bin. Needs water valve and fill tube; ordrng 1 W11043013 (valve) and 1 W11415785 (FILL TUBE)"

Near Cherry Blossom Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE254ESS1 I ran the unit to diagnostics unit tested good after the unit worked correctly

Near Lake Rd W, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC300EWH03 "Recovered refrigerant, replaced cond line, compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

Near E Groveland Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR ADMIRAL NT19L9A The unit is leaking from the drain. The drain is clear The tubing at the Hilton to the refrigerator must be breaking it down allowing it to leak. The unit is non-repairable. This is a r12 unit

Near Campbell Dr, Madison, OH 44057
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS "Customer complaint that oven is not heating, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

Near E 183rd St, Cleveland, OH 44122
David R.

David R.

DRYER WHIRLPOOL WED6620HC0 "Cc of long dry times. Turned on, went outside to check vent, completely clogged up. Went to try and take out the debris and a bird nest is inside and the bird flew right out the vent. Let customer know that the problem is the vent being clogged and will have to have that cleared out in order for unit to work properly."

Near W Cross Creek Trail, Brecksville, OH 44141
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 Cc: buzzing noiseFound evap fan motor sounds like it’s stalling. Replaced evap fan motor(WP2315549) from surplus. Still has slight hesitation. Needs evap fan blade; ordrng 1 WP2169142 (evaporator fan blade)

Near Rivers Edge Ln, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW Customer showed pop took pic Cc that there is foam on liner and was afraid to peel it just in case there was a hole Found foam stuck to shelf piece Pulled foam off No liner issues OP Test Ok k

Near Hartville Rd, Rootstown, OH 44272
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not working, ran diagnostics found f2e1(stuck key) error code, ran test cycle, unit completed test cycle, all components working, unable to duplicate the problem , unit is operating as designed"

Near Feiner Dr, Cleveland, OH 44122
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Cc no cool, been a couple of weeks. Temp is 70* both sections. Put on watt meter. Amps and watts test normal. Found oilish residue leaking out one of the lock ring connections. Marked with foil tape. Called Brain. Seems like the connection fitting just needs replaced and recharged. Ordering compressor just Incase process tube is too short. R600, lock ring tech required. Requesting double labor, 3 job count.; ordrng 1 W11370574 (COMPRESSOR )"

Near Glenside Ln, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL GU2500XTPB7 Found hair line crack underneath tub giving estimate customer will not repair

Near Vineyard Park, Avon, OH 44011
David R.

David R.

DISHWASHER KITCHENAID KDTM404EBL1 "Cc not getting any water into unit. Water shit off is all the way on. Put unit on normal and press start. Unit called for water, started washing, can hear water being sprayed around. Let unit run for about 10-15 mins. Everything is working correctly. Ran different cycles and same thing, working. Sprayer arms are moving. Ran diagnostics test. 6-4, 6-1, 8-1 error codes. Ran through diagnostics test, called for water, washing, drained, dispenser opened, heat element came on. As of now everything is working properly. Op test ok."

Near E Sprague Rd, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER MAYTAG MVWC425BW0 "CC that the unit will start over if the lid does not open. Ran diag no codes. Ran a calibration. Started a drain and spin. After 5 minutes of waiting the unit started again. Will need a main control. ; ordrng 1 W10582043 (Control), used 1 Shipping from stock"

Near W 112th St, Cleveland, OH 44102
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Installed UI and set WiFi up with customer Op

Near , CT
Jeff M.

Jeff M.

DRYER MAYTAG MGDB835DW3 Installed new part unit tested good

Near Morley Rd, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR AMANA ASI2575GRW01 CC that the ff section is freezing food but when raising the temp the ice cubes and ice cream is melting. Found the freezer temp set at cold. Raised the freezer to coldest. Advised cust to to not block the damper. Ff 37* to 42* Fz 0* to 5*. Optest ok

Near Woodbridge Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDPE234GPS0 The unit is not washing the main control isn’t sending power needs a new control ; ordrng 1 W11305303 (cntrl-elec)

Near Clark Rd, Chardon, OH 44024
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL RC8900XAQ0 Installed new switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Bainbrook Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

RANGE KENMORE 790.7138271 The igniter was weak installed new truck stock part unit tested good ; used 1 12400035 (IGNITER) from stock

Near Holly Dr, Mentor-on-the-Lake, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Parts not needed. Customer thought the on/off switch for the humidity control lights up, but it does not, just a switch that turns on and off with dots on each side for indication. Light out, found light not screwed all the way in. Unit is good. Op test ok"

Near Butternut Ln, Berea, OH 44017
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4949SDZ0 "Replaced sump asm, op test good"

Near Belmere Dr, Parma, OH 44129
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GPS0 Installed dispenser and clips. Ran test cycle. Op test ok

Near Brandon Cir, Aurora, OH 44202
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRBR102ESS01 "Customer complaint door clicks at some point when opening, confirmed, closer has worn to make the click sound, unit needs new door closer; ordrng 1 WP12028505AP (ref dr closer cam)"

Near W 146th St, Cleveland, OH 44111
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Cc unit freezer light out and unit makes a loud sound.Confirmed freezer light out, also top ff section lights dim. Replaced freezer led module using customer supplied pre Is part. Illumination returned in freezer and ff sections. Ran diagnostics on all fans, no abnormal sounds heard. Ran compressor test, no abnormal sounds heard, advised customer some intermittent vibration noise will be normal on these units. Op test good."

Near Highland Rd, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

DISHWASHER PORT KITCHENAID KUDS30FXSS1 "Found wash arm broken or missing part also notice pump not pushing water in 3rd and second wash arm only on first,ordering parts needed ; ordrng 1 WPW10077859 (tube) and 1 WPW10780877 (pump&motor)"

Near Plymouth Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

RANGE GENERAL ELEC PB975SP4SS I cycled the unit on and off multiple times. The unit held 350 degrees for 35 minutes straight unit tested good. If the issue persists it will most likely be the main control board WB27T11315 the part is discontinued. I also re-leveled the machine

Near E Silsby Rd, Beachwood, OH 44122
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 "Cc: not coolingFound compressor not running on arrival. Found compressor attempting to start, just humming. Compressor is extremely hot. Pulling 9.7 amps attempting to start. Ohmed out compressor windings. Found compressor windings out of range. Hooked up compressor tester. Compressor seized. Needs compressor and drierCustomer does not want to repair at this time"

Near White Ash Trail, Twinsburg, OH 44087
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cc unit not coolingFound temps about 50 in each section No frost pattern Compressor not running and factory drier still installed Used box to try and start compressor no good needs compressor ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)

Near Kerrington Way, Solon, OH 44139
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB765FW2 "Customer complaint that unit is not starting, ran diagnostics found f6e2(miscommunication between user interface and control) error code, power button on user interface is not working, unit needs new user interface, customer does not want repair at this time; ordrng 1 W11135391 (User interface), used 1 SHIPPING (shipping and handling) from stock"

Near Hilltop Oval, Parma, OH 44134
Joe O.

Joe O.

WASHER ROPER RTW4516FW2 Cc: over filled with waterFound no stored error codes. Ran auto test and calibration. Checked pressure hose. Could not duplicate issue. Op test ok

Near Euclid Ave, Willoughby, OH 44094
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not starting, confirmed, outlet is good, 120vac to control, unit needs new control, customer refuses to pay service charge ; ordrng 1 W11170319 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"

Near Hilltop Oval, Parma, OH 44134
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39” off of floor, corrected drain hose, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (Lock) from stock"

Near Eldamere Ave, Cleveland, OH 44128
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW03 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Turney Rd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

DISHWASHER GE DDT595SSJ2SS The seal came off the cabinet re-applied the seal op tested good

Near Gaitside Trail, Willoughby, OH 44094
Joe O.

Joe O.

DRYER SAMSUNG DV45K6200EWA3 "Installed control. Ran test cycle. Found unit only heating to 110 degrees. Called Samsung, tested. Found eco dry on, turned eco dry off. Tested heat cycling. Op test ok"

Near Spruce Ln, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR GE PGCS1RKZASS "Cc unit making noise when dispenser is in use Found filter head to be malfunctioning Needs filter head ; ordrng 1 WR17X11894 (filter asm/tube), used 1 SHIPPING (shipping and handling) from stock"

Near Knolls Way, Chagrin Falls, OH 44023
Corina B.

Corina B.

WALL OVEN WHIRLPOOL WOC54EC0AS04 Cleaned the glass on the oven door. Optest ok.

Near Beachcliff Row Dr, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC300EBS01 Replaced the left door. Optest ok

Near Lake Rd, Rocky River, OH 44116
Jason N.

Jason N.

WINE COOLER WHIRLPOOL WUW55X24HS0 "Cc unit not powering on Checked power at unit outlet, good at 114v. Power in to main board good at 114v. Unit needs main board. ; ordrng 1 WPW10782191 (cntrl-elec)"

Near Delaware Dr, Cleveland Heights, OH 44106
Joe O.

Joe O.

REFRIGERATOR GE PSS26LSRASS "Installed control. Unit functioning, op test ok"

Near Laskey Rd, Rome, OH 44085
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced part. Tested. Called for water and was cycling. Give time to drop ice after freezes. Op test ok

Near Albert Ave, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Customer complaint of no cool, confirmed frz 40 and ff 44, found top of evap frozen solid again, no dye observed on any fittings, low side was in a 14” vac and high side at 120, borrowed nitrogen from another tech and added nitrogen to low side at about 100 psi, no hissing, called tl, spoke with Ed, advised replacing drier and recharging, replaced and recharged unit, evap has a perfect frost pattern, called wpl tl back spoke with Dustin, he advised not enough evidence that we need to cap off suction at evap and blow though high side to prove there is a leak internal, it held 100 psi but need to have 140 psi, *schedule with nitrogen tech; saved tckt"

Near Edgewater Dr, Lakewood, OH 44107
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 CC that the front left burner and the oven do not work. Confirmed. The burner had food in the cap. Removed the food. Burner started working. 2.5 amps on the igniter. Replaced the igniter from t/s. Heater oven to 350*. Optest ok. ; used 1 12400035 (Igniter) from stock

Near Clifton Blvd, Cleveland, OH 44102
Corey L.

Corey L.

DISHWASHER MAYTAG MDBH970AWB "Customer complaint latch broken, confirmed, replaced with part ordered, op test good"

Near Manchester Rd, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint ice melts too fast and water is not cold, ff temp was 38 and frz was -1, found small ice cubes, ice maker not getting adequate water on fill, found bullet style valve with plastic water line installed, advised this is a flood hazard and should be replaced with a copper line and ball valve, water temped at 45 from dispenser then up to 75 after several fills, water line is hooked to cold supply but next to hot water tank connection and pipe is warm to the touch, advised customer to contact a plumber to correct water supply line issues"

Near W 62nd St, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint water droplets always on ff ceiling and it keeps thawing and getting back cold frz ok, found ff door not sealing from door sagging hitting ff floor, sagging from bent frame, also found damage to bottom left cabinet that will not let door seal completely even if sag is corrected, called tl, advised customer to call whirlpool and reference"

Near W 56th St, Cleveland, OH 44102
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Installed control board and ui overlay. Ran dryer op test, op test good."

Near Dorset Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit not making ice Cust stated it didn’t make ice all weekend, now it’s just started making ice today. Checked freezer temps, product reading 8 degrees, but unit also in a defrost. Ran diagnostics, ice make still e5 for ice maker thermistor bad. Ran step 58 thermistor reading below harvest temp(good). Ran step 56, ice maker harvested ice. Called techline, JK, reset unit by unplugging for 5 min. See if code is still present for ice maker. Check evap fan and ice box fan for proper airflow. Check condenser fan. Checks all fan ops, all checked good. Unplugged unit, reset controls. Ran diagnostics, e0, no ice maker fault codes. Advised customer to monitor."

Near Park Pointe Ct, Pepper Pike, OH 44124
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit spray arms not working.Ran diagnostics, found codes 7-1 for no heat. Wash motor did not turn on during diagnostics cycle. Unit needs wash pump/motor. Replaced using customer supplied pre Id part. Ran diagnostics cycle to reinitiate heater circuit. Op test good."

Near Wrenford Rd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

WALL OVEN KITCHENAID KEBS207DBL7 "Replace fuse,opt test ok"

Near Westhampton Dr, Rocky River, OH 44116
Gabriel P.

Gabriel P.

RANGE MAYTAG MGT8655XS01 "Replace part no leaks show customer,opt test ok"

Near Westway Dr, Rocky River, OH 44116
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Replace ice maker ran fill test pass,opt test ok"

Near Jaycox Rd, Avon Lake, OH 44012
Brian M.

Brian M.

WALL OVEN WHIRLPOOL MISSING Model and serial tag missing Cc of smell Ran several test could smell a chemical smell or plastic smell but could not locate where smell is coming from Removed control panel and inspected no issue Ran more test still could not find where smell is coming from At this time I can not locate the issue

Near Red Fox Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

DRYER WHIRLPOOL WED8500DC3 Installed motor blower and idler pulley Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Lakesedge Trail, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR AMANA ABL2233FES "Customer complaint that unit is not dispensing water, unit dispensed water , unable to duplicate the problem , unit is operating as designed"

Near Van Aken Blvd, Shaker Heights, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed new ice maker , op test good"

Near Albion Rd, Cleveland, OH 44120
Dan H.

Dan H.

DRYER MAYTAG MEDC465HW0 "Customer complaint that door is sticking out, found door missing screw, installed new screw , op test good"

Near Ashley Cir, Highland Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Cc no ice Found ice bin full and ice in mold Can not duplicate a no ice production issue at this time Found no error with icemaker during test harvest Advised to watch

Near Buckthorn Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 Installed new part unit tested good

Near Gar Hwy, Rome, OH 44085
Jeff M.

Jeff M.

RANGE FRIGIDAIRE FGGF3054KF Customer told me he found the issue and corrected it I double checked everything for safety reasons unit tested good the unit is operating correctly

Near Jennings Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MHW5100DW0 Ran normal cycle no leaks open top panel and back panel ran normal cycle with a load for 25 minutes no leaks explain customer that service call is good for 30 days and that if it leaks try to record if he finds where leak is

Near Albion Dr, Avon Lake, OH 44012
Jason N.

Jason N.

RANGE WHIRLPOOL WFE770H0FZ2 "Cc unit oven not working, bake or broilRan bake test, no power to bake element or broil element. Checked wiring, found black hot wire terminal burnt off of terminal block. Unit needs terminal block and wire repair. Power cord still good, unaffected. Used wire harness w/terminal block from truck stock. Ensured all wires tight to terminal block. Ran bake test to 350 degrees. Op test good.; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

Near Carver Rd, Cleveland Heights, OH 44112
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint not draining water out, confirmed, found unit in flood mode, could hear something caught in drain pump, vacuumed water from unit, accessed pump and did not find any obstructions, filled and test pump, op test good, must have sucked debris through vac"

Near Bidwell Ave, Cleveland, OH 44111
Joe O.

Joe O.

DISHWASHER GE GDT545PSJ6SS "Cc: not washing properly, not dryingCustomer states they have used rise aide, it does not help. Found water temperature is good at the beginning of the cycle. Found no stored error codes. Found heater wire disconnected under unit. Ran Diagnostics test cycle. Op test ok"

Near S Eagle St, Geneva, OH 44041
Corina B.

Corina B.

DRYER WHIRLPOOL LEQ9858PW1 CC that the unit does not heat. Confirmed. Checked outlet good. Found the heater is open. Replaced the heater from t/s. Optest ok.; used 1 279838 (Heater) from stock

Near E 260th St, Euclid, OH 44132
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint doors are not aligned and right Handel is scratched also left door is pulled in further than right, confirmed, unable to capture small scratch with pic, replaced handle, leveled fridge and adjusted door to align, advised the suction from the fan in frz creates the dr to be pulled in slightly more, over time they will equalize"

Near Heath Rd, Chesterland, OH 44026
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Found error code f4e3 motor not running ran diagnostics motor was not running giving estimate customer, he will call whirlpool to see if they would cover parts and labor if they would not be able to do nothing then he will call us to paid for repair today he owes labor and parts and shipping ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Kettering Ct, Avon, OH 44011
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed new part unit tested good

Near Parkway Blvd, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFXS25RYMS4 "CC that the door ajar light is on and the water and ice does not dispense. Found frost and ice in the freezer. A gap in the gasket with the freezer light frozen. Steamed out the gasket and light. Dispensed the water and ice. The door ajar Light went stayed on. Ran diag step 16 and 17, light switch is working correctly. . Advised cust if the comes back on will need the switch for the freezer. Optest ok; ordrng 1 WP12466115SP (Switch), used 1 Shipping from stock"

Near Fuller Ave, Euclid, OH 44123
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFF2258VEW3 Installed bi metal harness and control Defrosted evap and cleaned out drain tube OP Test Ok Advised to give it 24 hours ; used 1 SHIPPING (shipping and handling) from stock

Near South Ridge Rd E, Geneva, OH 44041
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Cherokee Trail, Willoughby, OH 44094
Jason N.

Jason N.

WASHER MAYTAG MVWC200XW0 Installed suspension springs. Ran auto test and calibration. Op test good.

Near E 30th St, Ashtabula, OH 44004
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8240YW0 The bearings in the units have failed the motor is covered with water and oil needs bearings stater rotor RPS sensor; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)

Near Paine Rd, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER MAYTAG MDB6769PAS1 "Cc unit leakingCust stated another company came out and replaced water hoses on side of unit, and then said door is not sealing on bottom due to food buildup. Ran wash cycle, first cycle, oversuds in unit, pushing water level up and out of center of door. Ran several more cycles to clear suds/detergent from unit, no additional leakage after first cycle. Checked under and on sides on unit, no leaks found. Advised customer use finish pods and if prewashing, ensure all liquid dish detergent is rinsed away before loading unit."

Near Markwood Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE254ESS0 "Found error code f8e4 drain mechanical issue ,found drain hose clog clear it also found glass inside pump clear out,ran diagnostics test pass and it drain,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Legends Row, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER CROSLEY CW22B5V CC that the unit jumps around when washing. Started a wash cycle and a drain and spin. Found the transmission bearings are worn. Will need a new transmission. Part is nla. ; ordrng 1 21001394 (Transmission)

Near E 260th St, Euclid, OH 44132
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Needs a control board and defrost sensor harness; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap)

Near Indian Point Rd, Painesville, OH 44077
Corey L.

Corey L.

RANGE JENN-AIR JGS9900BDS "Customer complaint front left burner not lighting and bake does not work only broil, confirmed found bake ignitor failed, replaced with ts ignitor kit, front left ignitor fell from position and was not able to spark correctly, reposition ignitor, op test good; used 1 12400035 (IGNITER) from stock"

Near Avalon Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

STACK W/D KENMORE 417.927022 Needs a belt spoke with the landlord ; ordrng 1 134503600 (belt)

Near Village Dr, Mentor, OH 44060
Joe O.

Joe O.

WASHER WHIRLPOOL WFW6620HW0 Installed ui. Ran quick test. Op test ok

Near Deermont Ave, Madison, OH 44057
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc of leaking from the back. Found water connection not pushed all the way into water valve, would just leak, corrected, pushed all the way in, had customer test, no leaks. Made sure all line were connected corrected. Op test ok"

Near Sumner St, Oberlin, OH 44074
David R.

David R.

REFRIGERATOR AMANA ASI2175GRB03 "Cc of water not being super cold, frosting in FF section. Explained that water isn’t going to be super cold, no fan or anything running to it to make it cold. Ran and tasted myself, colder than room temp, water is good. Found thermistor not plugged in all the way, tested resistance, 3.3 ohms. Corrected. Put temp back to ideal on control. Op test ok"

Near Russia Rd, Amherst, OH 44001
Joe O.

Joe O.

REFRIGERATOR GE PSCS3RGXGFSS Installed ic3 maker. Cycled ice maker. Op test ok

Near Easton Way W, Mentor, OH 44060
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADW7 "Cc: not washingFound error codes f4e3(motor not running) f7e1(no heat) f5e2(door stuck closed). Ran diagnostics test cycle, unit filled, is washing. Low water temp at start of cycle, advised customer to run water at sink prior to starting unit. Found excessive suds in unit. Opened door to check door switch. Cycle stopped. Tested multiple times. Advised customer to make sure to open the door between cycles. Unit is heating as well. No error codes at the end of diagnostics. Ran normal cycle. Unit started to wash, then stopped. Found connection at sump assembly pulling itself apart. Checked power. Sump receiving proper power. Needs sump and harness. Sump assembly shows out of stock. Office to reschedule. ; ordrng 1 W11025157 (pump&motor) and 1 W11227372 (harns-wire)"

Near E 266th St, Euclid, OH 44132
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 The plate at the bottom of the door that allows the door to stop and not swing all the way open the screw is broken off inside the door needs a new door; ordrng 1 LW10599407 (dor-fip) and 1 W11178521 (nameplate)

Near 2nd St, Fairport Harbor, OH 44077
Dan H.

Dan H.

WASHER WHIRLPOOL MVWX655DW1 "Customer complaint that unit is not dispensing fabric softener into tub, ran diagnostics , no error codes found, ran test cycle, both valves open, cold valve is putting water into fabric softener dispenser cup, unit is operating as designed, call whirlpool techline spoke to jk, told him unit passed test cycle, he said then it needs no parts."

Near Marvin Ave, Cleveland, OH 44109
Dan H.

Dan H.

DRYER MAYTAG MED6230HW0 "Customer complaint of e1f1 error they do not think it’s going passed sensing, ran diagnostics found f2e2(hmi disconnected) error code, unit needs new user interface and control; ordrng 1 W11413566 (Ui) and 1 W11406681 (Cntrl)"

Near E 175th St, Cleveland, OH 44110
Corey L.

Corey L.

DISHWASHER WHIRLPOOL GU3200XTXY3 "Customer complaint dw not working, confirmed, water sitting in tub, power to unit is good, found bi metal open, quoted to replace with ts part, ok, replaced, op test good ; used 1 W10258275 (BI METAL), and 1 W10258275XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Fernway Rd, Shaker Heights, OH 44120
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Replaced part. Turned dial in FZ to max to keep more air in FZ. Give time to return to normal temps. Op test ok

Near Nethersole Dr, Middleburg Heights, OH 44130
Jason N.

Jason N.

DRYER MAYTAG MED6230HW0 "Installed motor and dryer repair kit. Ran op test for 10 min, no abnormal sounds heard at this time. Op test good."

Near Monterey Bay Dr, Mentor-on-the-Lake, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDHW02 "Cc: ice getting blocked up in chute, leaking from chuteCustomer states cubes build up in ice chute. Dispensed ice cubes. Tested multiple times. Could not get ice to build up in chute. Chute is functioning, ice door on ice bin is functioning. Entered diagnostics. Chute door is being read correctly. Unit functioning as designed. Cycled power to unit. Op test ok"

Near E 248th St, Euclid, OH 44123
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit not cooling Found unit freezer and ff at room temperature. Checked compressor, compressor running. Checked for leaks using uv light. Found leaking at discharge to condenser connection. Not enough tubing left to attempt a repair. Condenser needs replaced. ; ordrng 1 W10505454 (condenser) and 1 WPW10143759 (dryer)"

Near Glen Dr, Eastlake, OH 44095
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT720PADM1 Found error f4e3 motor not running when running diagnostics test it fill and drain but will not pump water giving estimate customer will go to lowes to look at appliance if is sheeper to repair it they will call office

Near Elmwood Rd, Bay Village, OH 44140
Joe O.

Joe O.

RANGE WHIRLPOOL WFE505W0HW1 Cc: dark mark under glassFound portion of burner is not as bright. Advised customer the element is designed to send power through it and that portion of the element is not coiled the same way as the rest so it’s not going to shine as bright. Unit is functioning as designed. Op test ok

Near E Groveland Rd, Beachwood, OH 44122
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc unit making noise Found washplate and tub hub damaged also shaft of gearcase is worn Needs tub hub washplate and gearcase ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)

Near Whitney Rd, Montville, OH 44064
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc: no powerCustomer states unit is doing the exact same thing it was doing last time. Intermittently will lose all power. Found if you play with the lower harness the unit will start operating normal. Called whirlpool tech line spoke with Ed, advised him of the issue and what has been done to the unit. He stated unit is going for review and to advise customer they should hear from someone within 48-72 hrs"

Near Sulgrave Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 The hub was stripped out installed new part unit tested good ; used 1 W10528947 (HUB) from stock

Near Maine Ave, Perry, OH 44081
Gabriel P.

Gabriel P.

DISHWASHER FRIGIDAIRE LFID2422RF3B Customer will need a plumber when dishwasher drain it over flow the kitchen sink then water starts to go back down to unit also found drain hose facing down correct install opt test ok

Near Argyle Oval, Rocky River, OH 44116
David R.

David R.

DISHWASHER KITCHENAID KDPE234GBS0 "Cc not drying, cycle times. Rinse aid was empty, filled all the way up. Ran through diagnostics, no error codes. Ran test, all components working. Went over cycle time with customer in owners manual. Depending on cycle and options it can run over 3 hours. Went over the use of rinse aid and extended heat dry and high temp wash. Heater came on at end of test, poured water on it to test, Good. Op test ok"

Near Old Pleasant Valley Rd, Middleburg Heights, OH 44130
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of ice production and water flow Found ice bin full of ice and water to have normal flow rate Found cubes in tray cycled icemaker unit kicked cubes out and refilled OP Test Ok At this time I can not duplicate an issue Advised to watch

Near Alderwood Trail, Chagrin Falls, OH 44022
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDE60FXSS4 Installed adjusters and wheels. Op test ok

Near Jackson Rd, Moreland Hills, OH 44022
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Cc: odd taste to water/ice, no lock on feetTasted ice cubes and water. Did not notice any odd taste. Advised customer they could try a new filter. Found rollers are designed to stop the unit from sitting on the floor. Spoke with BJ, he stated the rollers are designed to allow. He stated they could try to wedge something under the unit to try to stop the rollers from moving. Unit functioning as designed. Op test ok"

Near S Strawberry Ln, Moreland Hills, OH 44022
David R.

David R.

RANGE KITCHENAID KSGG700ESS1 Replaced part. Tested. Good. Op test ok

Near Ridge Rd, North Royalton, OH 44133
Dan H.

Dan H.

WALL OVEN WHIRLPOOL IBS330PVM00 "Customer complaint that unit was making screaming noises. Started bake for 350 degrees, confirmed noise, noise is coming from cooling fan , unit needs new cooling fan; ordrng 1 W10810687 (Cooling fan)"

Near S Taylor Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

RANGE WHIRLPOOL WFE535S0JZ0 "Customer complaint oven seems to be doing the same thing but starts at 435 now before slowing, control and sensor have been replaced, temps are accurate when saying preheated power is good to machine, advised customer to contact an electrician to see if unit is properly grounded and on its own circuit and that the size amp circuit is correct and is not weak under a load"

Near Basswood Cir, Strongsville, OH 44136
David R.

David R.

DISHWASHER MAYTAG MDB4000AWW "Cc unit not getting water. Checked shut off, turned all the way on. Checked resistance in water valve, good. Checked voltage coming down to valve, 120. Tried all cycles customer does. All of them called for water. There is a drain/fill with a pause in between before going into the wash cycle. Dial on timer is moving. Unit test good, op test ok"

Near Tollis Pkwy, Broadview Heights, OH 44147
Jason N.

Jason N.

REFRIGERATOR GE TBF15CMB "Cc unit not cooling Found evaporator frozen over, no airflow to freezer or ff section. Checked defrost heater circuit, reading open, heater burnt out. Unit needs defrost heater. Defrost heater( WR51X412 ) and thermostat (WR50X04 ) are both nla for this unit. Called landlord with diagnosis."

Near Zeman Ave, Euclid, OH 44123
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer not working, confirmed unit stuck on drain and will not cancel, will not go into diagnostics, found wires pinched between back cover and console, still could not enter diagnostics after unplugging pinched wires from control, unit needs control and harness; ordrng 1 W11170317 (cntrl-elec) and 1 W11256701 (harns-wire)"

Near Claremont Blvd, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 Found drain hose only 10 inches of the floor empty in water as filling unit ran diagnostics no error code also explain how to load unit all pass opt test ok

Near Cranford Ave, Lakewood, OH 44107
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104DBL2 Cc unit dispenser gasket coming outConfirmed dispenser gasket came out from dispense door. Replaced dispenser using customer supplied pre Id part. Ran op test. Op test good.

Near Sylvanhurst Rd, Cleveland Heights, OH 44112
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Found drain pan clogged with ice clear out completely,also vacuum condenser opt test ok"

Near N Windsor Ct, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER MAYTAG MVWC360AW0 "The drain pump is not pumping. I took the pump off there’s nothing lodged in the pump therefore it needs a new pump estimate only; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (shipping and handling) from stock"

Near Dundee St, Madison, OH 44057
Corey L.

Corey L.

RANGE MAYTAG MGR6600FZ1 "Customer complaint oven does not light every time and most times will light to preheat after a few clicks then will not maintain temp, customer stated it has always clicked several times to ignite, found ignitor an inch away from burner, adjusted ignitor to 8mm from burner, burner lit on first click, op test good"

Near W 22nd St, Cleveland, OH 44109
Dan H.

Dan H.

RANGE AMANA AGR5330BAS3 "Customer complaint that bulb broke and oven started smoking, installed new bulb, Started bale for 350 degrees, no smoking observed, unit is operating as designed ; used 1 8009 (APPLIANCE BULB) from stock"

Near Selwyn Rd, Cleveland Heights, OH 44112
David R.

David R.

WASHER WHIRLPOOL WFW94HEAW0 "Cc unit leaking and pieces broken. Found tub cracked, shock absorbers cracked, too weight completely off, bellow ripped. Took pics. Will need 2 techs. Requesting double labor. 3 hour job frame; ordrng 1 W10253014 (counterwgt) and 4 W11415987 (SHOCK ABSORBERS )s and 1 WPW10409998 (tub-outer)"

Near Lookout Dr, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Cc unit not cooling in FF and loud noise. Customer had video of noise, loud, sounds like the FF fan. Found ice over FF evap. Followed Service Pointer W11033419D. Will need evap with fan kit. Control is version 6.0, will need a new control to make it up to date. Also added in Icemaker, customer showed me a part that was broken and came through the dispenser, cracked off Icemaker. Gave estimate to customer, as of now, do not order parts. Will be a 3 count job if evap needs defrosting. Advised customer to unplug or cut off at breaker since not in use.; ordrng 1 W10889841 (cover-evap) and 1 W10898228 (icemaker) and 1 W11389712 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"

Near N Greystone Dr, Strongsville, OH 44149
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL EB21DKXAW00 Replaced the evap fan. Optest ok; used 1 Shipping from stock

Near Bauerdale Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC500VW0 Valve is working as designed everything working

Near Oakwood Dr, Olmsted Falls, OH 44138
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 "Cc ice maker is not working Found cubes in mold but icemaker will not cycle has proper voltage Needs ice maker ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Lost Trail, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER MAYTAG MHW5630HW0 "Cc unit not advancing cycles. Cust stated unit will intermittently stop in a cycle. Unit must be unplugged, and then they have to run a drain and spin to finish cycle. Sometimes “err” will appears on display. Ran diagnostics, no codes stored. Replaced UI console and control. Ran auto test 12. Cycle completely without issues. Ran quick cycle, cycle finished normally. Started normal cycle with clothing load, ran almost entire cycle, Cust states it would have stopped by now. Could not duplicate issue."

Near River Rd, Willoughby Hills, OH 44094
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "Cust showed pop, sent pic. CC that the unit will not turn on. Confirmed. Checked outlet good. Checked power at the control, 120 volts. Checked the shifter 13 dc volts. Unplugged the shifter 13 dc volts. Will need a control. ; ordrng 1 W11170319 (Control)"

Near Laverne Ave, Parma, OH 44129
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYB00 Installed p trap. Op test ok

Near Heath Rd, Chesterland, OH 44026
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39” off of floor, corrected drain hose, unit is operating as designed"

Near Lynd Ave, Lyndhurst, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Installed gasket Op

Near Glen Valley Dr, Middlefield, OH 44062
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC5 Cc unit stopped working Found unit functioning properly no stored errors Ran auto test and calibration Advised to watch OP Test Ok

Near Hewins Rd, Garrettsville, OH 44231
Corina B.

Corina B.

RANGE WHIRLPOOL PER5505BAT "Replaced the burner switch, burner and receptacle. Optest ok"

Near N Doovys St, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "CC that there is sweat on the fridges walls, not keeping temp and not making a lot of ice. Ff 35* to 40* Fz 5*. Control set at 33*ff and Fz 3*. Put freezer at 0*and ff at 37*. Found the top shelves to high. Advised cust to lower the top shelves to fit a gallon of milk. It takes the ice bin 72 hrs to be full. With the temps being at 33* and 3* there will be sweat. Optest ok."

Near Lake Ave, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ET1LFKXKS03 CC that there is water leaking into the ff. Found the drain hole blocked with ice. Steamed out the evap drain pan. Used a copper wire around the heater. Optest ok.

Near Bunts Rd, Lakewood, OH 44107
David R.

David R.

MICROWAVE WHIRLPOOL KOCE500ESS09 "Cc of lights on in microwave, intermittently or when closing the bottom oven door microwave door will pop open just a little enough for the lights to come on. Customer did use a little force on oven door in order to have the microwave door pop open. Checked switches and hinges, all tested good. Called techline, documented. TJ. Techline went over that they have been seeing this lately, explain to customer about spring on right side of door, either not being closed enough in order to fully activate or slamming oven door with more than enough force. Go over with customer that techline suggest following through with closing door and not allowing it to slam, not recommended. If any more questions refer to customer service. Op test ok"

Near Woodlawn Ct, Strongsville, OH 44149
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint mullion not closing right, confirmed found mullion not installed correctly onto door, properly installed mullion, also ff door handles did not come with this unit they are installed tight but you cannot get fingers between handle and ff door"

Near Grantwood Ave, Cleveland, OH 44108

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