Service History 560

We serviced a
WHIRLPOOL WASHER
Model WTW4950XW
Near Willowick, OH 44095
Jeff M
Job Details: 08/30/2018
The unit isn’t shifting correctly but after 3 tries to shift to agitate it will work and same when trying to spin the unit needs a new actuator and control ; ordrng 1 W10480261 (cntrl-elec) and 1 WPW10006355, schdld next appmnt for 8/29 WED 8-12,
We serviced a
WHIRLPOOL DRYER
Model LDE412
Near Mentor, OH 44060
Jeff M
Job Details: 08/30/2018
, Installed new part unit op tested good ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model CAW11544EW1
Near Jefferson, OH 44047
Jeff M
Job Details: 08/30/2018
Lid lock was broken replaced with truck stock unit tested good; used 1 W10838613 (LATCH) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBT1
Near Concord Township, OH 44077
Jeff M
Job Details: 08/30/2018
, I inspected the dishwasher took the bottom panel off inspect the motor everything appeared to be fine no signs of leaking. Ran the unit for 20 mins op tested good ;
We serviced a
106.8562982 kenmore
Model refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 08/30/2018
CC that the unit not cooling in the ff. Fz -6 ff 43. The thermostat was set at the coldest setting. Found the temp in the ff 43* will need a thermostat. ordrng 1 WP4317800 (thermostat 10061)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/30/2018
Ran unit, no air flow to outside, venting crushed behind unit, suggest replacing foilventing with metal venting and cleaning vent to outsideOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Ravenna, OH 44266
Robert A.
Job Details: 08/30/2018
Note scratches in floor Installed rt ff door, bins and name plate, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Aurora, OH 44202
Robert A.
Job Details: 08/30/2018
Found door hitting vent cover, corrected cover, tested several times, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/30/2018
, Ran unit, no air flow to outside, venting crushed behind unit, suggest replacing foilventing with metal venting and cleaning vent to outsideOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd, s
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/30/2018
Glides on both sides are damaged from frost build up and door switch will not retract. Office to order glides and door switch.; ordrng 1 WP12466115SP (light switch) and 2 WPW10120018 (slide rail (frz))s,
We serviced a
WRR56X18FW02 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/30/2018
Customer complaint that unit is not cooling, temperature at 50 degrees, Found evaporator frozen solid, cleared evaporator , found evaporator thermistor terminals corroded, installed new thermistor, op test good
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 08/30/2018
Customer complaint of loud grinding noise, customer does not have proof of purchase, ran entitlement for purchase date, found cam gears rubbing each other, installed new cam and pulley, op test good ; used 1 W10721967 (PULLEY)
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
User interface not responsive. Main control is receiving 120vac but interface is not receiving 5vdc from main. ; ordrng 1 W11201274 (CONTROL)
We serviced a
WFG770H0FZ0 whirlpool
Model range
Near Bay Village, OH 44140
Brian B
Job Details: 08/30/2018
Found intermittent ignition on oven. Spark not reaching Ignitor tip. Will need new Ignitor and spark harness. Job Cmpltd
We serviced a
WRF560SEYB02 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
Customer had already fixed icemaker arm issue. Everything tested ok. Put mitigation mat under refrigerator
We serviced a
WED8740DW1 whirlpool
Model dryer
Near Bay Village, OH 44140
Brian B
Job Details: 08/30/2018
Machine not heating. Found open heater. Removed front and drum. Replaced heater from t/s. Cleaned out blower housing. Ran test cycle, op test ok.; used 1 WP8544771 (ELEMENT) from stock, Job Cmpltd
We serviced a
WFE770H0FZ1 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
Unit was smoking. Found bake element was up against the bottom of the compartment from not being installed correctly. Corrected mounting issue of bake element. All tested ok.; Job Cmpltd
We serviced a
WMH73521CS5 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 08/30/2018
Installed interlocks and control. Op test ok. ; Job Cmpltd
We serviced a
WGD6400SW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 08/30/2018
Installed idler. Op test ok
We serviced a
CWE5800ACB WHIRLPOOL
Model WALL OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/30/2018
Preheated oven and let heat cycle. Found unit failing to heat after a few heat cycle. Relay on control is failing. Needs control replaced.
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/30/2018
CC that the washer is leaking and has a chemical smell. Checked under the washer, no water. Ran a rinse and spin, no leaks. advised cust the only chemicals going into the unit is detergent, fabric softener or bleach. Optest ok. ; Job Cmpltd
We serviced a
WMH32519FW1 whirlpool
Model microwave
Near University Heights, OH 44118
Corina B
Job Details: 08/30/2018
CC that the unit is not heating. Found the magnetron is buzzing. Will need a new magnetron. Checked cap transformer and diode, good. ; ordrng 1 WPW10693025 (magnetron)
We serviced a
WHIRLPOOL DRYER
Model WED8500BW
Near Eastlake, OH 44095
Jeff M
Job Details: 08/30/2018
Units not drying properly I did find a little bit a lint buildup inside the machine. Fencing towards the outside was good. Sensor harness resistors are open needs new sensor harness; ordrng 1 WP3406653 (HARNESS ), schdld next appmnt for 9/6 THU 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Willoughby, OH 44095
Jeff M
Job Details: 08/30/2018
, Installed new part unit op tested good ;
We serviced a
MAYTAG WASHER
Model C7185030
Near Orwell, OH 44076
Arthur V
Job Details: 08/30/2018
Talked to Ed at techline. Per use and care guide the only cycle that uses bleach is the sanitize with oxy cycle. Or whites cycle. This unit does not have a whites cycle but instead a sanitize cycle. No other cycles use bleach. ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Conneaut, OH 44030
Arthur V
Job Details: 08/30/2018
Found unit has one error code. F5e2. Which is a lid lock error. Cleared code and tested no good. Needs door latch. Replaced with truck stock. Op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Nelson Township, OH 44231
Robert A.
Job Details: 08/30/2018
Found valve not sealing, water constantly dripping in unit, needs valve; ordrng 1 W11210463 (VALVE), schdld next appmnt for 9/5 WED !,
We serviced a
WFG320M0BW0 Whirlpool
Model Range
Near Parma, OH 44129
Brian M
Job Details: 08/30/2018
Checked oven door, found cross brace, handle, bracket support screws and handle screws may be compromised due to bearing the weight of the glass separating. Also, service pointer W10878790 for separation of glass. Office to order cross brace, 2 mounting screws, handle and kit #W10883496. Please see notes for shipping address.; ordrng 1 W10883496 (brkt-mntg) and 1 W11105179 (hndle-door) and 2 W11206744 (SUPPORT SCREW)s and 1 W11211504 (CROSS SUPPORT) and 2 WP3400832 (screw)s
We serviced a
KUIC18NNXS2 Kitchenaid
Model Ice Maker
Near Cleveland, OH 44107
Corey L.
Job Details: 08/30/2018
Customer complaint not making ice, confirmed compressor not running, tested compressor, compressor is good, start device failed, replaced with ts start dev, op test good, advised customer to allow about 72 hours for ice bin to fill; used 1 8201786 (STARTER 71.55) from stock
We serviced a
DU948PWPB2 whirlpool
Model dishwasher
Near Cleveland, OH 44118
Corina B
Job Details: 08/30/2018
CC that there is no water going into the dishwasher. Checked the water valve, have 120 volts to the valve, will need a new valve
We serviced a
WFW94HEXW0 whirlpool
Model wash/dry combo
Near Avon, OH 44011
Gabriel P
Job Details: 08/30/2018
Cc stop working error code f6e1 missed communication between ccu and mcu check drive system for worn components,check door switches verified continuity between ccu acu m13 and ms2 needs control and motor control, Job Cmpltd
We serviced a
KDTE504DSS0 kitchenaid
Model dishwasher
Near Elyria, OH 44035
Gabriel P
Job Details: 08/30/2018
Ran auto test ,stay looking underneath to look for a leak some where,expand my arm far back underneath to fill water on floor nothin all dry I know from first visit the bottom grill the insulation was soaking wet I ask customer to leave it outside so it will dry the issue was that the drain hose wasn’t in all the way so fix that issue came in today ran 10 minute cycle watch it no leaks I did raise up legs little bit more
We serviced a
WTW5000DW1 whirlpool
Model washer
Near University Heights, OH 44118
Corina B
Job Details: 08/30/2018
CC that it stays on sensing. Ran diag F0E2 – OVER SUDS CONDITION DETECTED, F8E1 – NO FILL, LONG FILL. Ran manual test found the cold water was turned off. Turned water back on. Ran a normal wash. Advised cust to use 1-2 tablespoons of he detergent. Optest ok. ; Job Cmpltd
We serviced a
WFE525S0HS0 whirlpool
Model range
Near Westlake, OH 44145
Brian B
Job Details: 08/30/2018
Ran entitlement, verified dop. Found cord and terminal block burned out . Replaced terminal block from surplus stock. Purchased cord locally. ; used 1 W10245259 (TERM BLOCK ) from stock,Job Cmpltd
We serviced a
WHIRLPOOL DRYER ELE
Model WED5000DW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/30/2018
Ran unit, unit heating, watched unit cycle, unit just stopped, found l2 missing from outlet, waited 5min, power returned, ran unit again, power dropped out again, need an electricion to correct; Job Cmpltd
We serviced a
JS42PPFXDA JENN-AIR
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 08/30/2018
Found foam blocking condenser. Removed foam. Door switches not turning off lights. Toggled switches and got them working but they will need to be replaced. Unscrewed bulbs so they cannot stay on. ; ordrng 1 67001368 (switch- li)
We serviced a
KFCP22EXMP5 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
Drain was iced over from being clogged. Replaced drain grommet with p trap drain from truck stock. Part is covered under special project S38253. .; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WFW8300SW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44127
Dan H
Job Details: 08/30/2018
Customer complaint that door will not unlock, door locks, unit does not start any cycle, control is recieving 120vac , unit needs new control, WPW10525351 (cntrl-elec)
We serviced a
WGD8300SW2 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44127
Dan H
Job Details: 08/30/2018
Customer complaint that door will not stay shut, found latch broken, installed new latch, op test good ; used 1 279570 (LATCH)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Edgewood, OH 44004
Arthur V
Job Details: 08/30/2018
Replaced lid lock and water valve op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Mantua, OH 44255
Robert A.
Job Details: 08/30/2018
Removed a button from felt bearing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLS22KWMS5
Near Aurora, OH 44202
Robert A.
Job Details: 08/30/2018
Found i/m stuck at 9oclock, making a clicking noise, replaced, cycled and filled, op test ok; used 1 4317943 (ICEMAKER12359) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/30/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LW
Near Geneva, OH 44041
Jeff M
Job Details: 08/30/2018
he freezer had a slab of ice in it I removed the slab advice cleaned the drain unit tested good; Job Cmpltd
We serviced a
WTW8500DC5 Whirlpool
Model Washer
Near Rocky River, OH 44116
Paul P.
Job Details: 08/30/2018
Tested unit, did not find any trouble codes. Went through starting and sensing cycles with customer. Set down mitigation mat.; Job Cmpltd
We serviced a
WRT519SZDM02 Whirlpool
Model Refrigerator
Near Cleveland, OH 44107
Corey L.
Job Details: 08/30/2018
Customer complaint of no cool in both sections, confirmed temps are 80 in both sections, found a leak at the compressor low side, repaired, unit held vacuum, charged unit, frost pattern is good, advised customer to allow the fridge about 48 hours to settle temps, op test good; Job Cmpltd
We serviced a
WED7300XW0 whirlpool
Model dryer
Near Elyria, OH 44035
Gabriel P
Job Details: 08/30/2018
Cc dryer not spinning,but heat,found heating element shorted took pic,there is power to motor but not starting has a short winding
We serviced a
LFHT2117LW8 frigidaire
Model refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/30/2018
CC that the ice maker does not work the handle is broken and the door seal is ripping. Cyceled the ice maker, not cycling. Found the handle is broken. ; ordrng 1 241798224 (ice maker) and 1 5304506469 (handle set)
We serviced a
MVWB765FW0 maytag
Model washer
Near Westlake, OH 44145
Brian B
Job Details: 08/30/2018
Replaced valve, Ran calibration and auto test and normal cycle with hot water. Op test ok, Job Cmpltd
We serviced a
RBD245PRS00 WHIRILPOOL
Model RANGE
Near University Heights, OH 44118
Dan H
Job Details: 08/30/2018
Customer complaint that clock is pulsating, confirmed, all connections are good, control is recieving 120vac, unit needs new control, part is no longer available ; ordrng 1 8303883 (cntrl-elec)
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 08/30/2018
Led is control failed needs the control ; ordrng 1 W10817282 (CONTROL ), schdld next appmnt for 9/6 THU 12-5
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 08/30/2018
The cust is using non h.e soap. She explained she seen suds in the wash. I told this is a issue and can cause the unit to fail to spin ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LW
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/30/2018
The freezer had a slab of ice in it I removed the slab advice cleaned the drain unit tested good; Job Cmpltd
We serviced a
A712 maytag
Model washer
Near Shaker Heights, OH 44120
Corina B
Job Details: 08/30/2018
CC that the unit sometimes fills or doesn’t or does work at all. Started a normal load filled and agitates the went to a drain and spin. Will need a timer. ; ordrng 1 WP206228 (timer 14585)
We serviced a
MEDE500VW1 whirlpool
Model dryer
Near Cleveland Heights, OH 44106
Corina B
Job Details: 08/30/2018
CC that there is a f code and it’s very warm in the room now. F31 L2 Line Voltage Error, checked the terminal, l1-n 120volts, l2-n 120volts l1-l2 240volts. Checked the outlet plugged in. Checked the control, good. Re connected the vent. Optest ok; Job Cmpltd
We serviced a
WRT108FZDW02 whirlpool
Model refrigerator
Near Cleveland, OH 44106
Corina B
Job Details: 08/30/2018
CC that there is food freezing in the ff section. Found food frozen in the ff. Found service pointer W10902061 to replace the control; ordrng 1 W10838965 (thermistor) and 1 WPW10643378 (cntrl-elec)
We serviced a
WRT111SFDW02 whirlpool
Model refrigerator
Near North Olmsted, OH 44070
Brian B
Job Details: 08/30/2018
Replaced feet. Leveled machine. Op test ok.; Job Cmpltd
We serviced a
WTW8800YW1 whirlpool
Model washer
Near Avon, OH 44011
Brian B
Job Details: 08/30/2018
CC that machine not spinning. Found suspension and hub worn causing tub to be loose. Checked lower components.. signs of water leaking through shaft and bearings.
We serviced a
JCD2389GTB JENN-AIR
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 08/30/2018
Found thermostat not tripping. Needs replaced. ordrng 1 61005438 (temp control)
We serviced a
MDE2706AYW maytag
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/30/2018
Customer complain it doesn’t spin,found belt broken the motor pulley broken and idler pulley shock
We serviced a
MGD5500FW0 maytag
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/30/2018
Replace fuse that was open in exhaust,it didn’t heat how it suppose to, order a coil and an a.burner assembly and the ignator cause the ignitor glows but is not lighting up ; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WPW10118347 (valve-gas)
We serviced a
FRS26ZGGB6 frigidaire
Model refrigerator
Near Euclid, OH 44117
Corina B
Job Details: 08/30/2018
CC that the unit is not cooling. Checked the compressor 17.8amps. Locked rotor 20.amps. Will need a new compressor. Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model GSQ9669LG0
Near Perry Township, OH 44081
Arthur V
Job Details: 08/30/2018
No pop. Unit is brand new. Just installed. Manufacturing date is march of 2018 Found start device not connected completely on compressor. Reattached properly. Unit starting to cool. Op test good. Left leak mat ; Job Cmpltd,
We serviced a
MHW6000AW0 maytag
Model washer
Near Fairview Park, OH 44126
Brian B
Job Details: 08/30/2018
Replaced listed parts. Ran co test cycle and normal cycle. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Aurora, OH 44202
Robert A.
Job Details: 08/30/2018
Found no water in i/m, ran test 120 i/m passed, ran test 97, fill test, ng, can hear valve, fill tube frozen, found wire broken at plug of heater behind i/m, needs heater; ordrng 1 W10917894 (FILL TUBE ASM), schdld next appmnt for 9/5 WED ! [**],
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GTB
Near Solon, OH 44139
Paul P.
Job Details: 08/30/2018
Ff 35, frz 0, nothing running, comp tripping start relay, pulling 9amps, tried hard start, ng, locked up, needs comp kitCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.Cust to let us know; ordrng 1 W10160407 (COMP KIT36729), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MHW6000AW0 maytag
Model washer
Near Fairview Park, OH 44126
Brian B
Job Details: 08/30/2018
Replaced listed parts. Ran co test cycle and normal cycle. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Solon, OH 44139
Robert A.
Job Details: 08/30/2018
Checked unit, found noise comming from basement through a vant, op test ok; Job Cmpltd,
We serviced a
MFI2569YEM0 MAYTAG
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/30/2018
Customer complaint that freezer section light is not working, found light switch frosted closed, freed switch light works, op test good ; Job Cmpltd
We serviced a
HTW200ASKWW HOT POINT
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 08/30/2018
Ran unit with load in normal wash and drain spin. Operations test normal. Advised to use as normal
Near Cleveland, OH 44102
Corey L.
Job Details: 08/30/2018
WRT311FZDW00 Whirlpool Refrigerator Replaced thermostat, op test good, advised to wait 48 hours for temps to be correct ; Job Cmpltd
We serviced a
KSF26C4XYY03 Whirlpool
Model Refrigerator
Near Shaker Heights, OH 44122
Paul P.
Job Details: 08/30/2018
Per service pointer #W10666204, replaced user interface and diagnostic tested ice maker operations. Refrigerator is operating properly. Set down mitigation mat.; Job Cmpltd
We serviced a
MVWC200XW3 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corey L.
Job Details: 08/30/2018
Customer complaint washer not spinning clothes out all the way, drain pipe is installed correctly, started drain and spin cycle, unit drained and spun, ran diagnostics, found f2e1 stuck key, started manual test cycle, unit passed heavy and light agitation, low and high spin, calibrated unit, cannot duplicate the problem, unit is operating as designed, advised customer load size is 6-7 bath towels about halfway up the basket, customer thought the dial should move throughout he cycle, explained the dial only selects the cycle and the led indicators advance throughout the cycle, once a cycle is started changing the selection on the dial will not change anything, you would need to cancel and start a new; Job Cmpltd
We serviced a
MFF2558FEW00 MAYTAG
Model REFRIGERATOR
Near Chester Township, OH 44026
Dan H
Job Details: 08/30/2018
Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top, used heat and petroleum jelly to adjust door gasket , door is sealing now, op test good ; Job Cmpltd
We serviced a
665.15912001 KENMORE
Model DISHWASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/30/2018
Control panel membrane is separating. Needs control panel.
We serviced a
WRT311FZDW WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 08/30/2018
Found water from drip pan getting into air intake for ff section. Adjusted pan. Advised 24-48 hrs for normal op. ; Job Cmpltd
We serviced a
MVWC416FW1 Maytag
Model Washer
Near Bedford Heights, OH 44146
Corey L.
Job Details: 08/30/2018
Customer complaint of a loud noise while washing, confirmed when running light agitation test there is a loud noise coming from under the unit, found a piece of cardboard lodged in shroud and hitting pulley, cleared, op test good
We serviced a
WRB322DMBW00 Whirlpool
Model Refrigerator
Near Bedford Heights, OH 44146
Corey L.
Job Details: 08/30/2018
Installed new damper, op test good; Job Cmpltd
We serviced a
GDT545PSJ2SS GE
Model Dishwasher
Near Lakewood, OH 44107
Paul P.
Job Details: 08/30/2018
Replaced inside upper tub latch in dishwasher. Dishwasher latch now has full circuit to machine control. Did test with door open and closed, control still not reading the latch circuit closed when door is closed. Office to order machine control. Did not set down mitigation mat, dishwasher still does not operate.; ordrng 1 WD21X24798 (MACHINE CONTROL),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Mentor, OH 44060
Jeff M
Job Details: 08/30/2018
The door was propped open with ice. Cleaned the ice outside unit tested good; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW5100DW
Near Eastlake, OH 44095
Jeff M
Job Details: 08/30/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS20EVMS4
Near Willowick, OH 44095
Jeff M
Job Details: 08/30/2018
Installed new filter unit op tested good ; Cllctd $96.25 CC Ref # 1231238667, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ06
Near Euclid, OH 44143
Jeff M
Job Details: 08/30/2018
Called wp Techline # 7722827059 insulation is separating at the surrounding housing of the icemaker call Techline customer will be in contact with Whirlpool in 72 hours for most likely an exchange; Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDT550HSD1SS
Near Willoughby, OH 44094
Jeff M
Job Details: 08/30/2018
The unit is not drying found the TOC fuse open needs the TOC kit estimate only; ordrng 1 WD49X23779 (DRAIN KIT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ06
Near Euclid, OH 44143
Jeff M
Job Details: 08/30/2018
Called wp Techline # 7722827059 insulation is separating at the surrounding housing of the icemaker call Techline customer will be in contact with Whirlpool in 72 hours for most likely an exchange; Job Cmpltd,
We serviced a
WRS588FIHV00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 08/30/2018
Customer complaint that unit is starting to warm up, found leak at compressor, unable to repair, unit needs new compressor ; ordrng 1 W10780378 (compressor)
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/30/2018
, Drain tube was clogged. Cleared clog
We serviced a
WHIRLPOOL DRYER
Model MED9700SQ0
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 08/30/2018
Main control relay is not closing properly not allowing it to send power to the motor. The main control needs replaced est only; ordrng 1 WP8546219 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Pepper Pike, OH 44124
Jeff M
Job Details: 08/29/2018
The sump seized up needs replaced. Cust is very unhappy she will speak with whirlpool. ;
We serviced a
MAYTAG DRYER
Model MEDB765FC
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 08/29/2018
he complaint was the units was not tumbling. I hooked it up machine works fine no noises produces heat drum rotates; Job Cmpltd
We serviced a
ROPER WASHER
Model RTW4516FW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 08/29/2018
he unit has a long fill no fill code. I cycled both water valves unit tested good most likely customer in-home had one of the water lines disconnected or shut off that would keep the machine and a wash cycle continuously and eventually shut down; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF3
Near Roaming Shores, OH 44085
Arthur V
Job Details: 08/29/2018
Found unit had a syce error (main bd issue) and no response from UI display Order both ; ordrng 1 242058232 (user interface) and 1 5304497976 (board-main power),
We serviced a
MGD5500FW0 maytag
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/29/2018
Replace fuse that was open in exhaust,it didn’t heat how it suppose to,call senior tech, explain situation he requested me to order a coil and an a.burner assembly and the ignator cause the ignitor glows but is not lighting up,call office to schedule customer when there is a cancellation ordering coil ; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WPW10118347 (valve-gas)
We serviced a
WDF550SAHB0 whirlpool
Model dishwasher
Near Parma, OH 44134
Corina B
Job Details: 08/29/2018
Cust showed pop, sent pic. CC that the unit does not start. Started a normal wash and let run for 10 minutes. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 08/29/2018
Unit only running for 25 min before arrival. Found compressor running but no evap fan motor. Took off cover and found white wire going to evap fan not connected. Reattached. Stopped fan to see frost pattern in evap. Looked good. Unit op test good customer to monitor ; Job Cmpltd
We serviced a
WED5500XW0 DRYER
Model WHIRLPOOL
Near Cleveland, OH 44139
Dan H
Job Details: 08/29/2018
Customer complaint of loud noise, started normal dry cycle no unusual noises heard, unit is operating as designed ; Job Cmpltd,
We serviced a
FFBD2406NW0A FRIGIDAIRE
Model dishwasher
Near Rocky River, OH 44116
Brian B
Job Details: 08/29/2018
CC that dishes are not drying. Found dispenser broken and door latch worn, must slam door to close
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Montville, OH 44064
Arthur V
Job Details: 08/29/2018
Found motor rotor loose from stator. Reinstalled using locktite on bolt. Est= 89.95 sc. 180.00 labor. 18.99 shipping. One part number W10435302 @ 105.61. And 1 WPW10178988 @ 32.36. Total est = 455.62. Customer to buy new.
We serviced a
WRS325SDHZ01 Whirlpool
Model Refrigerator
Near Berea, OH 44017
Corey L.
Job Details: 08/29/2018
Replaced parts supplied, purged water line, op test good
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Painesville, OH 44077
Arthur V
Job Details: 08/29/2018
Customer never experienced the washer regulating her temps before but it is normal for the washer to add some cold water to a hot load. See manual Unit is working properly ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock,