We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSSA
Near Broadview Heights, Ohio 44147
Angel
Job Details:
08/03/2023
"Cc that unit had burning smell and he took it apart and found control board burnt relay failed on it so he cut all the wiring out, unit will need control board, console and wiring harness replaced. Gave customer estimate. ; ordrng 1 W10479761 (Control board) and 1 WPW10481125 (Console) and 1 W10871221 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Mayfield Heights, Ohio 44124
Corina H
Job Details:
08/03/2023
CC that the unit does not turn on. Confirmed. Replaced the ui. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Bay Village, Ohio 44140
Marie V
Job Details:
08/03/2023
"Cc that unit is not cooling. Confirmed, took temps in freezer 50*. No frost just a little on cap tube. Verify watts from 84.5 to 86.3, and amps 1.38 amps. U it needs sealed system repair. Will need evaporator, compressor and drier. Office will contact once they have eta on the evaporator. ; ordrng 1 W11629714 (Evaporator) and 1 W11557671 (Compressor) and 1 W10843121 (Drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, Ohio 44111
Manny
Job Details:
08/03/2023
"Cc unit not making ice and that ice forming in the back of Ff, verified and a lump of ice in the back of ice box, removed ice box and lots of ice in the gaskets, ran harvest test and no motor activity, ran motor test and times out ran icemaker error code and found E2 for motor loss position, unit needs ice maker, customer asked me to order the ice box gaskets to replace them too.; ordrng 1 W11577195 (Icemaker) and 1 WPW10635022 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS8
Near Cleveland Heights, Ohio 44106
Bill
Job Details:
08/03/2023
"Changed light bulb, changed fan motor. Confirmed air flow from freezer to ff sec. Opt test good"
We serviced a
JENN-AIR RANGE
Model JGRP430WP01
Near Berea, Ohio 44017
David R
Job Details:
08/03/2023
"Cc convection fans not turning on, even when resetting power. Seems like main controlRelay is stuck and causing constant power to go to convection fan. Ordering main control ; ordrng 1 W10888661 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Columbia Station, Ohio 44028
David R
Job Details:
08/03/2023
"Cc unit leaking. Pulled unit out. Ran unit 30-40 mins, filling and draining. No leaks or holes anywhere. Cleaned drain, was draining slow. Unit is not leaking and all components working. Good. Op Test Ok."
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Berea, Ohio 44017
Angel
Job Details:
08/03/2023
"Cc that unit is not doing the final spin. Verified and found gear case leaking oil will need gear case, pulley, clutch, speed sensor, shifter and agitator these agitators tend to get stuck. Gave customer estimate and will not proceed with repair.; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X32218 (Pulley) and 1 WH03X30517 (Shifter) and 1 WH03X32158 (Speed sensor) and 1 WH43X30957 (Agitator) and 1 WH05X24185 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, Ohio 44120
Bill
Job Details:
08/03/2023
"Cc unit to working, confirmed cc. Tried starting dryer no response, checked out found melted plug and outlet. Informed customer that they would need an electrician to rewire outlet and inspect existing wires to breaker box."
We serviced a
WHIRLPOOL DRYER
Model WGD7000DW3
Near Mentor, Ohio 44060
Joe O
Job Details:
08/03/2023
Installed harness. Ohmed out. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chesterland, Ohio 44026
Corina H
Job Details:
08/03/2023
"CC that there is a noise in a spin cycle. Checked underneath, no oil. Ran a manual spin, then stopped no noise. Ran a calibration. Ran a rinse and spin with towels. Found the seal on the Gearcase squealing. Will need a new Gearcase, cam and belt ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS04
Near Kirtland, Ohio 44094
Corina H
Job Details:
08/03/2023
"CC that there is a noise when the ff section is cooling. Confirmed. Ran the fans, no noise. Ran step 4 noise started when the cooling started in the ff section. Unplugged the ff fan and noise was still there. Advised Cust the noise is the cooling going through the ff section. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Grafton, Ohio 44044
David R
Job Details:
08/03/2023
"Replaced heater, sensors, harness and control. Tested out all fuses. Tested out sensors in diagnostics, good. Advised customer of not over loading. Making sure clothes on on appropriate cycles. If needed, can use time dry. Unit test good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Sheffield Lake, Ohio 44054
Marie V
Job Details:
08/03/2023
"Cc that unit is not washing dishes. Confirmed , found motor is not working . Will need new pump. Cust will call back if she wants to continue; ordrng 1 W10805015 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, Ohio 44110
Jason N
Job Details:
08/03/2023
"Cc unit not starting a cycleRan normal cycle test, found unit lid continually clicking but not locking. Unit will need lid lock replaced. Replaced lid lock using misc truck stock part. Reran normal cycle test, unit locked, sensed and advanced to wash. Op test good.; ordrng 1 W11513248 (Lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Painesville, Ohio 44077
Joe O
Job Details:
08/03/2023
Installed door. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garrettsville, Ohio 44231
Brian M
Job Details:
08/03/2023
"Cc unit not spinning, or stops mid cycle Found speed sensor not sensing basket Replaced actuator OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Chardon, Ohio 44024
Brian M
Job Details:
08/03/2023
Cc unit dead Found unit off lights and fans off Ran diagnostics no response Pulled power and waited plugged back in and unit Is running at this timeAdvised to watch
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, Ohio 44017
Angel
Job Details:
08/03/2023
Installed front drum bearing and blower wheel was already installed tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Perry, Ohio 44081
Dan
Job Details:
08/03/2023
"Customer complaint that latch is broken, found strike broken off, user interface is unresponsive, no power to user interface, unit needs new control and strike ; ordrng 1 W11457841 (Strike) and 1 W11419171 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Madison, Ohio 44057
Dan
Job Details:
08/03/2023
"Customer complaint that unit is not making ice, confirmed found no power from control, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11580234 (Cntr)"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Kirtland, Ohio 44094
Corina H
Job Details:
08/03/2023
"CC that the unit will not start. Checked the door switch, good. Push the start, started up. Put wet clothes in the dryer, unit started. Cycling properly. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Geneva, Ohio 44041
Joe O
Job Details:
08/03/2023
Installed control. Tested. Op test ok
We serviced a
GE DRYER
Model GUD27GSSJ1WW
Near Mentor, Ohio 44060
Jason N
Job Details:
08/03/2023
"Cc unit dryer making a scrapping/grinding noiseConfirmed noise from dryer, sounds to be front bearing noise, possible something stuck in drum felt. Pulled front panel, found paper clip. No additional defrost found. Reassembled dryer. Ran operational test, no abnormal noise heard. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, Ohio 44011
Angel
Job Details:
08/03/2023
Cc that there getting water on the floor every now and than. Verified and found ff section drain tube clogged cleared out drain tube and cleared it out on back of unit made sure water was flowing through opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Lorain, Ohio 44055
Marie V
Job Details:
08/03/2023
"Cc that unit is making a noise, confirmed, noise comes from Compressor it sounds normal, cust does not like it and they said it gets louder , unit is cooling properly took temps 36* fresh food section and -1 in freezer. Called whirlpool tech-line spoke to Nate, advise to use making tape if necessary for the compressor lines, to adjust, if is working and cooling properly is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Bedford, Ohio 44146
Bill
Job Details:
08/02/2023
"Cc door not sealing, confirmed cc found wrinkles in gasket and bottom of door catching on inner liner. Changed gasket, steamed. Added washer from truck stock to hinge and adjusted upper hinge. Door now closes with out contact. Opt test good.; used 1 Wp487576 (Washer) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFFU14F2QWJ
Near Painesville, Ohio 44077
Joe O
Job Details:
08/02/2023
"Cc: unit not cooling properlyCustomer showed video and pics, did not help. Customer had unit unplugged for a couple days prior to us coming out. Unit in defrost upon arrival. Manually Exited defrost cycle. Found evap fan is running. Unit building frost pattern. Could not duplicate issue. Advised customer if issue comes back to leave unit plugged in and on. Advised there are many things that can cause frost build up on the evaporator."
We serviced a
GE REFRIGERATOR
Model Gfe26gskbss
Near Mentor, Ohio 44060
Corina H
Job Details:
08/02/2023
CC that the freezer is leaking. Confirmed. Found the drain hole blocked with ice. Steamed out the drain. Found the drain tube clogged. Cleared the drain tube. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Madison, Ohio 44057
Dan
Job Details:
08/02/2023
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf995fifz00
Near Mentor, Ohio 44060
Joe O
Job Details:
08/02/2023
"Cc: noise, not cooling properlyFound temps in ff section at 59 degrees. Freezer at 5 degrees. Found ff evap frosted over. Found control is wrong version. Found serivce pointer for issue. Needs control and evap cover; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILBL01
Near Kirtland, Ohio 44094
Joe O
Job Details:
08/02/2023
"Cc: continuously runningFound temps in ff section at 42 degrees, freezer at 15. Found ice blockage in evaporator, restricted air flow. Entered manual defrost. Found unit is defrosting, and bimetal is opening. Drain is clear. Needs defrosted. Defrosted."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW04
Near Highland Heights, Ohio 44143
Jason N
Job Details:
08/02/2023
"Installed new door. Swapped over handle to new door. Handle alignment good, door closing and sealing properly. Op test good."
We serviced a
GE OTR MICROWAVE
Model n/a
Near Madison, Ohio 44057
Dan
Job Details:
08/02/2023
"Customer complaint of door open error, serial number is blank, confirmed, unit needs new door switch assembly , customer does not want repair at this time; ordrng 1 WB06X10498 (Lock) and 1 WB24X823 (Switch) and 1 WB24X10103 (Switch) and 1 WB24X824 (Switch) and 1 WB06X10269 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Geneva, Ohio 44041
Dan
Job Details:
08/02/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 33 degrees, found evaporator frozen solid, found defrost harness broken, unit needs new defrost heater/harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
08/02/2023
"Cc unit not making ice or dispensing waterVerified no ice and water will not dispense. Check filter installation, filter is new. Checked water source from supply line. Good water pressure from supply line. No water circulating through filter housing. Unit will need filter housing replaced. ; ordrng 1 W11162042 (Housing)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Geneva, Ohio 44041
Dan
Job Details:
08/02/2023
"Customer complaint that oven is not heating properly, started bake for 350 degrees, burner did not light, found switch on regulator in off position, turned on, burner lit, oven heated to 350 degrees, op test good"
We serviced a
GE DISHWASHER
Model GDF570SSF0SS
Near Conneaut, Ohio 44030
Dan
Job Details:
08/02/2023
"Installed new drain hose, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Elyria, Ohio 44035
David R
Job Details:
08/02/2023
Replaced drain hose and drain pump. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Olmsted, Ohio 44070
Marie V
Job Details:
08/02/2023
"Replaced springs and bushings. Leveled, took pics. Op test ok"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW04
Near Pierpont, Ohio 44082
Brian M
Job Details:
08/02/2023
Installed control and checked thermistors Defrosted evap and tested defrost heater At this time unit is cooling
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Mentor, Ohio 44060
Corina H
Job Details:
08/02/2023
Replaced the dsi board and control. Brought core back for return. Tested oven several times. Lights on first spark. Opt test ok.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW01
Near Bentleyville, Ohio 44022
Corina H
Job Details:
08/02/2023
CC that the unit is not freezing. Confirmed. Found the control is not sending power to the defrost. Will need a new control. ; ordrng 1 W11382529 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Columbia Station, Ohio 44028
David R
Job Details:
08/02/2023
"Replaced icemaker, FF tray and drain tube. Steamed all ice. Icemaker cycled and called for water. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Fairview Park, Ohio 44126
Angel
Job Details:
08/02/2023
Installed dispenser assembly tested unit opt test good.
We serviced a
GE DISHWASHER
Model GDF530PGM5WW
Near Conneaut, Ohio 44030
Dan
Job Details:
08/02/2023
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kingsville, Ohio 44048
Dan
Job Details:
08/02/2023
"Customer complaint that unit is leaking, started normal wash cycle, confirmed, found lower spray arm shoot water at lower door gasket, unit needs new lower spray arm,; ordrng 1 W10837249 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, Ohio 44077
Dan
Job Details:
08/02/2023
"Installed new valve, op test good"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS-1
Near Aurora, Ohio 44202
Bill
Job Details:
08/02/2023
"Cc unit operating but no display, confirmed cc. Tested for functionality unit operated but zero display, gave estimate for new display. Customer chose not to continue repairs at this time.; ordrng 1 W10881540 (Control and display), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WFW85HEFC1
Near Westlake, Ohio 44145
Manny
Job Details:
08/02/2023
"Replaced pressure switch and hose, ran test cycle opt test ok, took control for return and no need it box still sealed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
08/02/2023
Cc of noise still Found noise to normal operation sound Re produced and verified with customer OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Strongsville, Ohio 44136
Marie V
Job Details:
08/02/2023
"Cc that top door seal is coming off as well. Try to install back in, does not works used silicone and ordering door. ; ordrng 1 LW10668875 (Freezer door black) and 1 W11178521 (Name plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2fHDXWQ02
Near Ravenna, Ohio 44266
Brian M
Job Details:
08/02/2023
Installed valve cycled ice maker OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KENMORE RANGE
Model 79097423901
Near Ravenna, Ohio 44266
Brian M
Job Details:
08/02/2023
Cc of no bake or broil Found control not sending power to elements ; ordrng 1 316462807 (controller) and 1 316352207 (overlay) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW06
Near Ravenna, Ohio 44266
Bill
Job Details:
08/02/2023
"Changed thermistor and control, monitored for frost pattern. Opt test good. Explained to customer to monitor temps for a few days."
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Strongsville, Ohio 44136
Marie V
Job Details:
08/02/2023
"Cc that seal is pealing off. Confirmed , need adhesive to install. Ordering.; ordrng 1 WP279368 (Adhesive)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Westlake, Ohio 44145
Manny
Job Details:
08/02/2023
Replaced valves opt test ok advise customer to allow 24 to 48 hours for proper ice production.
We serviced a
WHIRLPOOL DRYER
Model WED7120HC2
Near Novelty, Ohio 44072
Brian M
Job Details:
08/02/2023
Cc unit not powering onPulled plug and put back in Unit powered on Ran test cycle OP Test Ok Advised to watch
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Westlake, Ohio 44145
Bill
Job Details:
08/02/2023
"Cc not starting, confirmed cc. Changed thermal fuse, thermostat, and igniter from truck stock. Tested opt test good. Ignition timing good, unit ignited 7 times consistently before I deemed unit operating as intended.; used 1 279311 (Igniter) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, Ohio 44134
David R
Job Details:
08/02/2023
"Cc unit high pitch screeching noise, customer said also recently had a flood in basement. Mechanical parts could have been damaged. When turning the drum and motor, screeching noise. All components are still getting power. Will need drive assembly parts, washplate and hub. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11428524 (Cap)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near East Cleveland, Ohio 44112
Manny
Job Details:
08/02/2023
"Cc unit was flashing a white light, but wasnt doing anything, he unplugged it for 2 days now its working, verified and noticed that the door was not closing properly, unit was unleveled and found water in drip pan, leveled unit and door closing properly, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, Ohio 44110
Jason N
Job Details:
08/02/2023
"Cc unit not startingChecked power to unit, good at 244v L to L. Checked all thermals, found thermal fuse open. Replaced using customer supplied pre Id part. Ran dryer op test, good heat and tumble. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
08/02/2023
Installed harness. Ran auto test. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, Ohio 44128
Bill
Job Details:
08/02/2023
"Cc unit wont start, confirmed cc. Used thermal fuse from truck stock, started unit unit started up, monitored unit unit cycled on and off as intended. Noticed duct work was 20 plus feet half going vertical, foil type ducting. Recommend that it be replaced with a semi ridged or ridged duct.; used 1 Wp3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS20
Near Novelty, Ohio 44072
Brian M
Job Details:
08/02/2023
F1e1 f6e2 Ui not responding to all touch andNeeds ui and control ; ordrng 1 W11600373 (Ui) and 1 W11261167 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Valley View, Ohio 44125
David R
Job Details:
08/02/2023
"Cc no cool. No frost pattern on FZ evap. No way to test unit. There is no hatch behind fridge to get to units compressor. Unit will need to be pulled out. Let customer know unit will need to be pulled out. Ordering comp and evap, clips. ordrng 1 W10309988 (Comp) and 4 W10369602 (Clips)s and 1 WP2188822 (Evap)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near South Euclid, Ohio 44121
Manny
Job Details:
08/02/2023
"Cc unit not washing, verified and found code 4-3 for motor not running, unit needs pump motor replaced.; ordrng 1 W11613479 (Pump motor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, Ohio 44060
Jason N
Job Details:
08/02/2023
"Cc unit not starting a cycleCustomer stated unit will stay on sensing and will not advance. Confirmed unit continue with sensing light blinking when pressing start. Ran diagnostics, no fault codes stored. Unable to run a test cycle, unit will not respond. Power cycled unit by unplugged for 1 min. Plugged back in. No good, unit behaves the same. Unit will need main control replaced. Customer declined repair at this time, will call Maytag to see if they will cover anything on the repair. ; ordrng 1 W11556725 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Brecksville, Ohio 44141
David R
Job Details:
08/02/2023
Replaced all LEDs. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Avon Lake, Ohio 44012
Angel
Job Details:
08/02/2023
"Cc that there getting moisture on top of freezer door seal. Confirmed cc, did not change seal because seal looks good so what I did was adjust door a little higher to see if it would seal more and added some permagum behind seal to pop it out more to seal better, otherwise everything else looked good door closing properly as well asked customer to monitor and see if that helped and if anything to give us a call."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, Ohio 44105
Bill
Job Details:
08/02/2023
"Cc latch broken,confirmed cc. Changed latch and strike, ordered bezel for latch. Customer will install bezel. Opt test good.; ordrng 1 W11545554 (Bezel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Mayfield Heights, Ohio 44124
Brian M
Job Details:
08/02/2023
Installed silicone Advised to let sit for 73 hours to cure
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW2
Near Cleveland Heights, Ohio 44118
Manny
Job Details:
08/02/2023
"Cc that unit its not draining, verified and no codes, ran drain and pump running but not draining, pulled unit out to verify proper drain hose installation, and good, removed pump and nothing stuck in it ran pump before installing it back and pump running properly, removed drain hose from garbage disposal and ran drain into my shopvac and good, checked disposal and was clogged up with debris and grease, removed clogged and reran drain unit drain properly, installed unit back and ran diagnostics cycle, good, advise customer to run clean cycle with white vinegar to get rid of the stagnant water smell. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Brecksville, Ohio 44141
David R
Job Details:
08/02/2023
Cc unit leaking. Questions about leaking/condensation from vent area. Let customer know condensation can be left over after cycle. Ordering gasket and replacing vent just incase malfunction. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket)
We serviced a
GE MICROWAVE
Model JVM6175YK5FS
Near Mentor, Ohio 44060
Jason N
Job Details:
08/02/2023
Replaced door. Ran heat test to ensure proper operation. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cleveland, Ohio 44124
Bill
Job Details:
08/02/2023
"Cc no air flow, confirmed cc. Took unit apart, ventilation chambers where clear. Went to the out side of house, could barely feel air movement coming from vent. Recommend that customer get Dryer Vent Wizard to clean duct work."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, Ohio 44060
Jason N
Job Details:
08/02/2023
"Cc unit not startingRan normal wash cycle, found unit continually filling with too much water. Drained unit and ran calibration. Restarted normal cycle. Unit filled up to proper sensed level and advanced to wash. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Broadview Heights, Ohio 44147
David R
Job Details:
08/02/2023
"Customer saying noise still there. Ordering cam, motor, belt and actuator. ; ordrng 1 W11454734 (Motor) and 1 W11454734 (Cam) and 1 W10913953 (Actuator) and 1 WPW10006384 (Belt)"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Ashtabula, Ohio 44004
Jason N
Job Details:
08/02/2023
"Cc unit oven not heatingFound bake ignitor physically burnt open, ignitor will need replaced. Quoted customer repair cost. Replaced ignitor using truck stock part. Ran bake test to 300 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Broadview Heights, Ohio 44147
David R
Job Details:
08/02/2023
"Cc unit making noise and not sending clothes. Followed tech sheet for sensor. Measured infinity, will need sensor and thermistor fuse. Noise coming from motor when running,Ordering motor, wheel, thermistor and sensors. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 W10853313 (Sensors) and 1 WP8577274 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM01
Near Shaker Heights, Ohio 44120
Corina H
Job Details:
08/02/2023
"CC that there is still frost. Confirmed. Found frost in the freezer. Will need new rails. Cust does not want to repair ; ordrng 1 W11668671 (Rail) and 1 W10625068 (Rail right), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, Ohio 44111
Marie V
Job Details:
08/02/2023
cc that theres frost in freezer. Found door not closing properly. Removed all and corrected issue. Cleaned out frost. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, Ohio 44120
Corina H
Job Details:
08/02/2023
" CC that there is a fault code f3. Confirmed. F3 oven sensor open or shorted. Ohmed out the sensor 1080 ohms. Will need a new control. ; ordrng 1 W11126814 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Parma, Ohio 44134
Corina H
Job Details:
08/02/2023
"Checked the power, good. Unplugged the soil and wash temp and rinse option and water level. Replaced the shifter. Opt test ng. Called t/l Brian back to engineering ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, Ohio 44111
Marie V
Job Details:
08/02/2023
"Cc that unit is not working. Confirmed, found capacitor open. Replaced capacitor, strarted unit pass. Unit had back off cust son will put back together. It was that when when arrived.Op test ok"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Euclid, Ohio 44132
Joe O
Job Details:
08/02/2023
"Cc: stops mid cycle, water remainingFound water remaining in unit. Found error codes 18(drain pump cycle failed). Ran manual drain. Unit draining. Found lid will not lock, unit read8bg lid as open. Needs lid lock and drain pump.; ordrng 1 WH08X32697 (Lid lock) and 1 WH23X28418 (Drain pump) and 1 WH19X24141 (lid lock harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near Lakewood, Ohio 44107
Marie V
Job Details:
08/02/2023
Cc that the freezer light is not working. Replaced light op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, Ohio 44102
Corina H
Job Details:
08/02/2023
"Replaced the cam, belt and shifter, ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, Ohio 44108
Angel
Job Details:
08/02/2023
"Cc that unit was not cooling at all Confirmed cc, both sections were completely warm checked evaporator and no frost pattern at all, checked back of unit and compressor and all fans were working so I tapped the system and used 140psi of nitrogen to check for leaks and as soon as I inserted the nitrogen I could hear it bubbling inside the cabinet and it would not hold the pressure unit has an internal leak not repairable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Painesville, Ohio 44077
Joe O
Job Details:
08/02/2023
Cc: noiseFound noise is refrigerant running through cap tube. Added insulation to cap tube. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, Ohio 44140
Marie V
Job Details:
08/02/2023
"Replaced water valve and drain hose. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, Ohio 44077
Brian M
Job Details:
08/02/2023
"Cc of floaters in the water Found when dispensing water there seems to be floaters Could not determine cause ; ordrng 1 W11613294 (Resivour) and 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22PSKBSS
Near Cleveland Heights, Ohio 44106
Angel
Job Details:
08/02/2023
Cc they have water on floor and freezer full of ice. Verified and found drain tube clogged up had to take apart the whole freezer to steam out drain tube and clear out ice also removed unit from spot to clear out drain tube which was clogged with debris made sure water was flowing properly opt test good.
We serviced a
MAYTAG DRYER
Model LDG9304AAE
Near Euclid, Ohio 44119
Corina H
Job Details:
08/02/2023
"CC that the unit is not heating. Confirmed. Replaced the coils. Opt test ng. turned gas valve off cracked the line, no gas coming out. Advised Cust will need a plumber. ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lakewood, Ohio 44107
Angel
Job Details:
08/02/2023
"Cc that unit was mot cooling properly in freezer and she defrosted it because it had frost on back cover and lights are flickering. Since issue with frosting in freezer will need evaporator harness with bimetal and main board, also for the flickering i tried checking switches and modules and everything looked good will need led board as well, gave customer estimate and decided not to proceed with repair. ; ordrng 1 W10843055 (Control board) and 1 W10830288 (Led control board) and 1 W11032800 (Harness/fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, Ohio 44120
Manny
Job Details:
08/02/2023
"Cc unit not spinning or draining, stated same parts were replaced last, verified and found f9e1 for long drain no drain, found drain hose inside a bucket full of water causing the unit to siphon the water back in, attached hose to sink and ran test cycle, let customer know and she said that was not the issue, she said it wasnt draining and there was a humming sound, advise her to run some loads and if she see any issues to record any noise or issues and call us back, right now unit working as designed, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, Ohio 44004
Jason N
Job Details:
08/02/2023
Installed main control. Ran operational test cycle. All functions passed. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Perry, Ohio 44081
Dan
Job Details:
08/02/2023
"Customer complaint that unit is not making ice, confirmed, found water liner that runs through door is clogged or frozen, unit needs new freezer section door ; ordrng 1 W11577825 (Frz door ss)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cleveland Heights, Ohio 44118
Manny
Job Details:
08/02/2023
"Cc unit has no display, verify and tried running diagnostics but nothing happened, removed junction box cover and checked for voltage, and none present, asked customer for the breaker box, to reset the breaker, reset breaker and still no voltage, went back downstairs and reset the breakers that have dishwasher and fridge together and still no voltage, customers husband went downstairs with me the 3rd time, he said that some of this breaker have been replaced and the breaker box been rewired so some of the labels might be misplaced, he reset a different breaker and still no voltage, advise customer to have an electrician take a look at the power source, since flipping the breaker didnt return power to the unit, and if they have any issues after power has been restored they can give us a call and well take another look."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon, Ohio 44011
Marie V
Job Details:
08/02/2023
"Replaced door seal, tested unit, no leaks op test ok"
