Service History 561

Near Mentor, OH 44060
Arthur V
Job Details: 08/29/2018
Customer states unit would not start to fill for him. Upon arrival unit unplugged Powered back on ran diagnostics. No errors stored. Put unit in normal regular and let customer load with towels. Unit filled and washed Unit is working at this time. ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MSD2454GRQ
Near Painesville, OH 44077
Robert A.
Job Details: 08/29/2018
, Cust states she went to get the margarine from the fresh food area and it was softer then normal. Put temp probe in fresh food area ( no frost build up on back of freezer wall) mullion strip cool to the touch. Let unit run until it turned off by itself. Temp in fresh food at 38deg. Reset controls to allow more cold air to be routed to fresh food side customer checked her margarine and it is firm again. It is possible door didnt close all the way ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near North Madison, OH 44057
Arthur V
Job Details: 08/29/2018
Found loose connection at evap thermister. Repaired. Defrosted unit. Op test
We serviced a
MFI2665XEB7 MAYTAG
Model REFRIGERATOR
Near Willoughby, OH 44094
Chad P.
Job Details: 08/29/2018
Unable to locate drain tube at this time. Used t.s. Installed drain tube kit. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM00
Near Franklin Township, OH 44240
Robert A.
Job Details: 08/29/2018
Found lowside return sweating, system is factory, talked w/jr, insulated lowside line, op test ok; Job Cmpltd
We serviced a
WGD8000BW0 WHIRLPOOL
Model DRYER
Near Grafton, OH 44044
Macaulay G.
Job Details: 08/29/2018
Flame is not being pulled enough by the blower, causing it to heat thermal cutoff and limiter. Lint screen drops lint every load. Belt is stretched. Pulley is worn. Office to order pulley, belt, vent, cutoff and thermostat.; ordrng 1 W10120998 (screen) and 1 WP3391912 (thrmst-fix) and 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WP8544742 (belt) and 1 WP8573713 (cutoff-tml)
We serviced a
FFGF3047LSF FRIGIDAIRE
Model RANGE
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 08/29/2018
Customer complaint that right side burners do not light, confirmed, cleaned burner heads, burners lit, op test good
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Ravenna, OH 44266
Robert A.
Job Details: 08/29/2018
Ran unit, good air flow, good heat, unit working correct, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PWE23KMDHES
Near Kent, OH 44240
Robert A.
Job Details: 08/29/2018
, Found frz evap drain clogged/frozen, cleared, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Brimfield, OH 44240
Robert A.
Job Details: 08/29/2018
Found ice build up in frz by door, needs service kit, installed kit, op test ok; used 1 W10916494 (SERVICE KIT) from stock, Job Cmpltd,
We serviced a
WRB322DMBW00 whirlpool
Model refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/29/2018
Cc no ice ,I jump start ice maker and water valve,all cycle good adjust legs on fridge the door was opening to fast all opt test ok explain customer how machine works; Job Cmpltd
We serviced a
WGD4915EW2 whirlpool
Model dryer
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/29/2018
Replaced the gasket. Optest ok; Job Cmpltd
We serviced a
110.49972600 kenmore
Model washer
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/29/2018
CC that there is a grinding noise in the spin cycle. Ran a drain and spin. Will need the bearings, tub and basket. ; Job Cmpltd
We serviced a
MFX2570AEW3 Maytag
Model Refrigerator
Near Hambden Township, OH 44024
Brian M
Job Details: 08/29/2018
Evacuated r134a from unit Installed dryer and compressor Ran a 30 inch vac for 20 min Filled unit with 5.25 oz of r134a Frost pattern showed OP TEST OK
We serviced a
110.97872601 kenmore
Model dryer
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/29/2018
CC that the unit is not heating. The ignitor turns on but no gas comes out. Will need a new gas burner. Job Cmpltd
Near Brecksville, OH 44141
Corina B
Job Details: 08/29/2018
WMH53521HZ0 whirlpool microwaveCC that the door is shut and it says it’s open. Found the upper door cam is in the open position. Replaced the door cams from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KDTM354ESS3 kitchenaid
Model dishwasher
Near Westlake, OH 44145
Brian B
Job Details: 08/29/2018
Found broken rack adjusters. Top rack is falling; ordrng 2 WPW10546503 (ADJUSTER)s
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Westlake, OH 44145
Brian B
Job Details: 08/29/2018
Found machine at room temp.. lights are only thing working, no fans or compressor.. entered diag and tried to run compressor and fans, did not come on. Checked voltage into main control. 120v. Called whirl TL, Dustin, 7722827475. He said it could be main board or UI and should be replaced as set, but also could be a low voltage load on the low voltage bus. As tech was testing, machine started working. He said they have seen led board of pantry UI also cause this issue. Will order these 4 boards as we cannot isolate problem; ordrng 1 W10804160 (LED BOARD) and 1 W10826105 (PANTRY UI) and 1 W10894103 (UI) and 1 WPW10675033 (MAIN BOARD)
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near Maple Heights, OH 44137
Dan H
Job Details: 08/29/2018
Customer complaint that unit is freezing everything, found air damper not closing all the way, installed new air damper, op test good ; Job Cmpltd
We serviced a
FDB126RBS2 FRIGIDAIRE
Model DISHWASHER
Near Solon, OH 44139
Dan H
Job Details: 08/29/2018
Customer complaint that unit is not draining, confirmed, drain pump is not working, drain pump is recieving 120vac , unit needs new drain pump ; ordrng 1 A00126501 (drain pump assy)
We serviced a
NTC3500FW00 Whirlpool
Model Washer
Near Parma Heights, OH 44130
Paul P.
Job Details: 08/29/2018
Found penny stuck in drain pump, also debris above pump, from kink in line. Cleared drain pump and straightened drain line, ran through wash and drain cycles, washer is working properly
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/29/2018
Locked rotor condition is 10.15 amps. Unit is drawing around 13 amps when compressor starts. ;ordrng 1 WPW10507886 (compressor)
We serviced a
KBFS22EWMS4 Whirlpool
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 08/29/2018
Customer complaint of freezing food in fridge, confirmed temps were 18 ff and 07 frz, air damper working, ff thermistor has failed, unit needs new harness with thermistor; ordrng 1 WPW10273869 (harns-wire 49.54)
We serviced a
WHIRLPOOL RANGE HOOD
Model GXW7330DXS1
Near Rootstown Township, OH 44240
Robert A.
Job Details: 08/29/2018
Installed ballast and bulb, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
We serviced a
CROSLEY DRYER
Model ZED7009GW0
Near Windham, OH 44288
Robert A.
Job Details: 08/29/2018
No pop date per entitlementRan unit, no heat, found unit recieving 120vac, needs 220vac, reset breaker, ng, need an electricion to correct power issueNote no vent hooked up, suggest a metal vent; Job Cmpltd
We serviced a
GTW460ASJ4WW GE
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 08/29/2018
Has error for spin. Ran through diagnostics ok. Office to order speed sensor and mode shifter. Put mitigation mat under washer.; ordrng 1 WH05X25036 (MODE SHIFTER) and 1 WH12X26329 (SPEED/HALL SENSOR)
We serviced a
FFTR1814QW0 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 08/29/2018
Found both door seals bad and hinge and closer failed. Needs all set that liner is cracked all over and unit is rusting from the inside out. ; ordrng 1 240312421 (STOP) and 1 242193203 (gasket-frzr door) and 1 242193206 (gasket-refr door) and 1 5304507146 (BEARING)
We serviced a
MFT2776FEZ00 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 08/29/2018
Unit appears to have incomplete defrost. Ran defrost. Unit is able to defrost. Changed unit to time defrost. Advised to allow 48 hrs for normal operation. ; Job Cmpltd
We serviced a
KBFN402EPA02 KITCHENAID
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 08/29/2018
Found mullion separating from door. Door checks good. Needs mullion replaced. ; ordrng 1 W10732110 (RAIL MULLION)
We serviced a
WFW9150WW00 Whirlpool
Model Washer
Near Fairview Park, OH 44126
Corey L.
Job Details: 08/29/2018
ustomer complaint washer starts but when the add a garment light goes off the wash light starts blinking and the unit does nothing, ran diagnostics found f8e1 no fill/low fill, cleared codes, found cold water turned off about 90 percent, opened the valve, started normal cycle, unit filled and advanced to wash, unit is operating as designed
We serviced a
11022102310 kemore
Model washer
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/29/2018
Cc clothes diorant and stain not coming off,explain customer to put put a cup of vinaiger or a pill a fresh to sanitize the basket cause the were using to much detergent before ,so the side it to open top and take out the ring of tub to show customer between inner and outer basket found lots of detergent build up in between and black stuff covering the little hose in tub show customer, did not leave water mat do to concrete all auto and manual test are good ; Job Cmpltd
We serviced a
WRX735SDBM04 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Corina B
Job Details: 08/29/2018
CC that there is a loud noise. Found the condenser and compressor fan is off of the fan motor and broken. Placed a small fan behind the unit to keep the compressor from overheating. Will need a new blade and fan. Called SM to order part. ; ordrng 1 W11123104 (motor-cond) and 1 WP12825803 (blade)
We serviced a
WDRR2500K3WW GE
Model Washer
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/29/2018
Cc that unit leaks Found water valve cracked Needs water valve Customer does not want to repair
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Olmsted Township, OH 44138
Paul P.
Job Details: 08/29/2018
Checked dryer, found blower housing outlet close to blower wheel. Made sure all ventilation internal parts were aligned properly. Mentioned to customer to have solid vent cleaned for better air flow. Ran tests on safety devices in dryer, all testing proper ohm and open/close conditions.; Job Cmpltd
We serviced a
NTW4605EW1 Amana
Model Washer
Near Cleveland, OH 44135
Corey L.
Job Details: 08/29/2018
ustomer complaint of washer leaking after a load, ran diagnostics, no codes found, checked water valves no leaks, drain tube is in a standing pipe, found drain tube rubbing on concrete wall in the basement that created a few pin holes in the line, unit needs new drain tube; ordrng 1 W11244231 (DRAIN TUBE 18.36)
We serviced a
KBFS22EWMS5 Kitchenaid
Model Refrigerator
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/29/2018
Cc that unit not making ice and ice still all over freezer floor Found drip pan frozen over and ice maker rotating but not calling for water Steamed drip pan clear Installed icemaker from truck stock OP TEST OK ; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
WFG320M0BS3 Whirlpool
Model Range
Near Cleveland, OH 44111
Corey L.
Job Details: 08/29/2018
Customer complaint surface burners not lighting, confirmed ignitor not clicking at all, unit is getting power and is properly grounded, found power getting to the spark module, module failed, unit needs new spark module; ordrng 1 WP6610341 (module-spk
We serviced a
LFHB2741PFBA frigidaire
Model refrigerator
Near South Amherst, OH 44001
Gabriel P
Job Details: 08/29/2018
Ran diagnostics test 63c tray twist shows 1 good,ran 55 c water valve is good,58c ice level sensor,is good ,57c evap fan did not turn on,ordering ; ordrng 1 5304493604 (fan & gasket kit)
We serviced a
KDFE104DWH5 kitchenaid
Model dishwasher
Near Amherst, OH 44001
Gabriel P
Job Details: 08/29/2018
Cc not cleaning dish good,told her about turning hot water on sink before running and she been doing that and she been cleaning filter found filter little dirty she said finish is doing little better for her, put 4 cups on top and 4 on the bottom if they all fill about the same machine working correctly told me tell customer to scrape dishes before put on dish washer leave water mat opt test ok ; Job Cmpltd
We serviced a
PBF2255HEQ WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 08/29/2018
Installed ice maker. Cycled. Op test ok. 24 hrs to fill ice basket.
We serviced a
WRS325FDAW04 whirlpool
Model refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details: 08/29/2018
Cc no ice,jump start ice,and finish all rotations and valve turn on and fill icemaker,there was lots of ice on tray icemaker is functioning correctly explain customer how long it takes to make ice and how machine works,opt test ok ,leave water mat ; Job Cmpltd
We serviced a
WRX988SIBM03 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Corina B
Job Details: 08/29/2018
CC that the ff is not cooling and not making ice. Found the ff evap covered in ice and frost. Steamed out the evap and replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
JB850DF1BB GE
Model Range
Near Parma, OH 44130
Corina B
Job Details: 08/29/2018
CC that the front left burner does not work and the light for the surface stays on. Checked the burner and the coil is cracked. Will need a new switch and burner head, Job Cmpltd
We serviced a
GTW330ASK0WW GE
Model washer
Near Parma, OH 44129
Corina B
Job Details: 08/29/2018
CC that the unit did not put water into the washer. Started a heavy load and it started to fill and then washed then the control turns off. ; ordrng 1 WH18X27754 (CONTROL )
We serviced a
MGR8775AB1 MAYTAG
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 08/29/2018
F3E0 error for open oven temperature sensor. Office to order temperature sensor.; ordrng 1 WPW10181986 (sensor)
We serviced a
KDDA27TRS00 kitchenaid
Model refrigerator
Near Bay Village, OH 44140
Brian B
Job Details: 08/29/2018
Machine not cooling. Found control making clicking noises. Removed upper drawer and found wire harness cut in half due to wire flexing. Machine will need main control and upper harness. Harness is NLA part # 2310007, control is Also NLA, part # 2252184. Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 08/29/2018
Lid switch error. Not locking. Replaced lid latch from truck stock. All tested ok. Put mitigation mat under washer.; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Dan H
Job Details: 08/29/2018
Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 9 degrees, found frost build up blocking air channels, cleared air channels and installed fan blade kit, op test good ; used 1 W10916494 (BLADE KIT )
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Newburgh Heights, OH 44105
Dan H
Job Details: 08/29/2018
Customer complaint that display time does not change with cycle selection and lid lock light is always on, confirmed, reset control, lid lock light is off now, cycle time is changing with cycle selection, op test good ; Job Cmpltd
We serviced a
KDTE104DSS0 Kitchenaid
Model Dishwasher
Near Columbia Township, OH 44028
Paul P.
Job Details: 08/29/2018
Replaced pump and motor assembly. Ran normal clean and drain cycles, dishwasher is working properly. Set down mitigation mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
MDB7749AWM2 Maytag
Model Dishwasher
Near Cleveland, OH 44113
Corey L.
Job Details: 08/29/2018
Replaced control panel, op test good; Job Cmpltd
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Parma, OH 44129
Corina B
Job Details: 08/29/2018
CC that the unit does not spin the clothes out. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Ran a manual spin found the hub is slipping. The one screw is stripped in the hub. Will need a new gearcase, hub, basket, tub and screw. ; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 WP8533953 (screw)
We serviced a
WFW87HEDW0 whirlpool
Model washer
Near Bay Village, OH 44140
Brian B
Job Details: 08/29/2018
Replaced control. Ran co test cycle, all functions normal. Brought back core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
KUIX505ESS2 kitchenaid
Model icemaker
Near Rocky River, OH 44116
Brian B
Job Details: 08/29/2018
Machine not making ice. Started unit, found drain cap loose on reservoir, causing all water to drain out as fast as it is filling. Tightened drain cap.. started unit and monitored as it cycled and made a slab of ice. All functions now normal. Advised customer on cleaning procedure.. op test ok.; Job Cmpltd
We serviced a
MVWB765FW2 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 08/29/2018
Customer complaint that unit is not draining, confirmed, do is not working, drain pump is recieving 120vac , installed new drain pump , op test good ; used 1 W10876600 (PUMP-WATER)
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 08/29/2018
Not advancing after filling with water. All connections tested ok. Office to order sump assembly. ordrng 1 W11087376 (pump&motor)
We serviced a
WFE550S0HZ0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 08/29/2018
Preheat times of 15 min are normal. Advised on hidden bake element and how it needs to transfer heat through bottom cabinet. When changing temps and or opening door will increase the time unit takes to get to newly set temp. Unit will default back to preheat mode and may change temp on the display. Op test ok. ; Job Cmpltd
We serviced a
WED6400SW1 Whirlpool
Model Dryer
Near Cleveland, OH 44120
Corey L.
Job Details: 08/29/2018
Customer complaint dryer will not rotate or start timer just counts down, confirmed, found belt switch failed, unit needs new belt switch, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; ordrng 1 WP8566208 (switch-plg 35.31)
We serviced a
ARB220RCW AMANA
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 08/29/2018
Good frost pattern on evap. Temps check good in both sections. Fans and lights working correctly. Advised to use as normal and monitor. Op test ok. ; Job Cmpltd
We serviced a
KDTE704DPA0 Kitchenaid
Model Dishwasher
Near Pepper Pike, OH 44124
Brian M
Job Details: 08/29/2018
Cc leaking from vent Removed panel, cleaned vent gasketOP TEST OK ; Job Cmpltd
We serviced a
WRF560SEYM02 whirlpool
Model refrigerator
Near Cleveland, OH 44107
Brian B
Job Details: 08/29/2018
Found machine not defrosting. Used steamer to clear ice. Removed evap panel. Ohmed out evap thermister, 2.4 k ohms, out of range. Replaced from t/s. Tested defrost, op test ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WRS315SNHM00 whirlpool
Model refrigerator
Near Sheffield, OH 44054
Gabriel P
Job Details: 08/29/2018
Manager complain right wheel on fridge not working correctly,check wheel found out the clip that holds the wheel came off and got lost ordering part,leave water mat ; ordrng 1 W11251741 (PIN HITCH) and 1 WP2179826 (rivet)
We serviced a
WRS325FDAM02 whirlpool
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/29/2018
Drain tube was not replace all I had to do is steam out all ice that was clogging the vents and drain tube; Job Cmpltd
We serviced a
GSD640P-36BA GE
Model DISHWASHER
Near Highland Heights, OH 44143
Dan H
Job Details: 08/29/2018
Customer complaint that unit is not washing, found timer not sending power to fill valve at cycle start, unit needs new timer; ordrng 1 WD21X626 (timer)
We serviced a
WOD93EC0AS05 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Dan H
Job Details: 08/29/2018
Customer complaint that steam builds up on upper oven door when lower oven is used, explained to customer that this normal due to design of oven doors, unit is operating as designed ; Job Cmpltd
We serviced a
MER6600FW1 MAYTAG
Model RANGE
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 08/29/2018
Replaced cooktop. Tested ok.; Job Cmpltd
We serviced a
WRF535SWHV00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/29/2018
Freezer door is not sealing. Tried to install new door seal. No difference. Found door is warped. ; ordrng 1 W10919637 (dor-fip)
We serviced a
WFE550S0HV0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/29/2018
Convection fan has open winding. Office to order convection fan.; ordrng 1 W10330026 (motor-fan)
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 08/29/2018
ordrng 1 W10917531 (EVAP) and 1 WPW10143759 (DRIER)
We serviced a
WRT311FZDT01 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Chad P.
Job Details: 08/29/2018
Temps and settings check good. Advised on controls. Op test ok. ; Job Cmpltd
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/29/2018
Cc long wash timeRan diagnostics, found no error codesRan test cycle , checked pressure sensor reading, all components passedRan calibration , OP TEST OK
We serviced a
KDFE104HPS0 Kitchenaid
Model Dishwasher
Near Strongsville, OH 44149
Paul P.
Job Details: 08/29/2018
Repaired dishwasher racks, tested with large dishes on top rack, rack does not fly off now, dishwasher operating properly. Set down mitigation mat.; Job Cmpltd
We serviced a
KDFE104DWH5 Kitchenaid
Model Dishwasher
Near Kirtland, OH 44094
Brian M
Job Details: 08/29/2018
Cc needs right rake rail loose Installed right rack railCustomer had part already delivered from previous job OP TEST OK
We serviced a
WFW75HEFW0 Whirlpool
Model Washer
Near Leroy Township, OH 44077
Holly Butcher
Job Details: 08/29/2018
Cc of vibration Found shipping bolts still in Removed bolts OP TEST OK
We serviced a
MHW5500FW0 Maytag
Model Washer
Near Cleveland Heights, OH 44106
Corey L.
Job Details: 08/29/2018
Customer complaint washer doing weird things and won’t let a cycle start, confirmed after selecting start the display reads 3hr delay and cycles through delay options on its own, unit will not let tech into diagnostics, unit needs new main control and overlay, order overlay through v&v W10911044, customer called whirlpool, whirlpool covering repair using Swpl8rwsl7-1 mg7mx00epl1; ordrng 1 W10911044 (panel-cntl) and 1 W11201285 (CNTRL
We serviced a
GE RANGE
Model JGB605SET2SS
Near Aurora, OH 44202
Robert A.
Job Details: 08/29/2018
Found burner clogged, ignitor damaged, cleaned burner, replaced ignitor, op test ok; used 1 12400035 (IGNITER5299) from stock, Job Cmpltd,
We serviced a
MDB7601AWB WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44122
Chad P.
Job Details: 08/29/2018
Found handle broken and separated from console. Needs handle and console replaced. ; ordrng 1 6-919825 (panel-con) and 1 WPW10130695 (LATCH ASSY)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Burton, OH 44021
Robert A.
Job Details: 08/29/2018
Installed adapter kit and door closers. Op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model CED7006GW0
Near Bedford, OH 44146
Robert A.
Job Details: 08/29/2018
Ran entitlement for pop. Checks good. Found motor start winding failed and element heating when timer set to timed dry with out hitting the start button. Needs motor, blower and heater replaced. Blower may not need replaced but ordering Incase it strips on removal. ; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater) and 1 WP694089 (BLOWER), schdld next appmnt for 8/28 TUE 12-3
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/29/2018
Installed ui, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Brimfield, OH 44240
Robert A.
Job Details: 08/29/2018
, Replaced t stat, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AE1
Near Ravenna, OH 44266
Robert A.
Job Details: 08/29/2018
Found flex line feeding the unit leaking approx 1ft from unit, needs flexlineCust to replace; ordrng 1 30-3132-48A (GAS LINE 46.25), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Near Warrensville Heights, OH 44128
Corey L.
Job Details: 08/29/2018
RGB530DEP1WW Hot Point Range Customer complaint gas line broke, confirmed connection at valve control to asm snapped when customer said he tried removing old adapter to replace it, unit needs new valve control, customer does not want repair at this time
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Ravenna, OH 44266
Robert A.
Job Details: 08/29/2018
Found ice cube stuck in ff i/m, removed, tray finished cycle and filled, ran diognostics on i/m all good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAV
Model K5420938
Near Franklin Township, OH 44240
Robert A.
Job Details: 08/29/2018
Found door cams warn, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/29/2018
Found comp not running, leak on highside of comp, tried hard start,ing, needs comp kitOfr. 1606002466; ordrng 1 WPW10507886 (COMP KIT), schdld next appmnt for 8/31 FRI ! [**
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/29/2018
ran diagnostics, 4-4 missing l2, cleared code, ran unit, unit heating, op test okOfr 1606002468; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW3505FW
Near Hiram, OH 44234
Robert A.
Job Details: 08/29/2018
Most of mod/ser unreadable Ran diognostics, 8-1 no water entering unit, found valve clogged, needs valve, unit not spinning, just makes noise, found rotor bolt broken off in shaft, shaft and rotor damaged, needs basket, oiter tub and rotorWill need 2 techs; ordrng 1 W10870751 (STATOR) and 1 W10901030 (TUB, OUTER) and 1 WPW10253477 (BOLT) and 1 WPW10435242 (VALVE) and 1 WPW10544980 (ROTOR), schdld next appmnt for 9/4 TUE !
We serviced a
WRS325FDAM02 whirlpool
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/28/2018
Defrost drain tube ,opt test ok ,lots of ice on freezer,steaming ice,took pic opt test ok ; Job Cmpltd
We serviced a
KDTE204ESS3 kitchenaid
Model dishwasher
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/28/2018
Top shelf goes down cause of a 2x4 wood seat underneath back wheel customer had it removed,so adjusted legs now door don’t slide foward no more customer happy,opt test ok ,leave water mat ; Job Cmpltd
We serviced a
GDF540HSF2SS GE
Model dishwasher
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/28/2018
Cc dispenser not opening,found dispenser door spring broken ordering dispenser,,leave water mat ; ordrng 1 WD12X24058 (DISPENSER )
We serviced a
RB120PXK WHIRLPOOL
Model WALL OVEN
Near Chesterland, OH 44026
Dan H
Job Details: 08/28/2018
Customer complaint that oven is not heating, found element broken, element is recieving 240vac, unit needs new element, customer does not want repair at this time ; ordrng 1 326791 (element,bake)
We serviced a
JB755J1BB GE
Model Range
Near Conneaut, OH 44030
Brian M
Job Details: 08/28/2018
Cc that right front burner middle of burner no heat Found burner getting proper power Inner burner popped Needs burner replaced ; ordrng 1 WB30T10126 (element haliant 12 t)
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Macaulay G.
Job Details: 08/28/2018
Replaced both bins. All tested ok.
We serviced a
WRT311FZDW01 Whirlpool
Model Refrigerator
Near Jefferson, OH 44047
Brian M
Job Details: 08/28/2018
Installed control and thermistor OP TEST OK
We serviced a
MVWB835DW1 Whirlpool
Model Washer
Near Warrensville Heights, OH 44128
Corey L.
Job Details: 08/28/2018
Customer complaint of smears on work clothes, confirmed polyester work pants all have white residue on them, sp W11042572 suggests control kit, ordering kit; ordrng 1 W11111453 (cntrl-elec)
We serviced a
WRB322DMBW00 Whirlpool
Model Refrigerator
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/28/2018
Customer complaint ice still not being made, found ice bin with about 2 dozen cubes, unit ejected cubes a refilled on its own, called techline, techline advised installing shim kit to raise door up to better engage switch, ordering A201543 shim kit,
We serviced a
FGHC2331PF6 frigidaire
Model refrigerator
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/28/2018
Cc water dripping from dispenser,and freezer temp was 20 degrees notice fan not run evap had good frost pattern customer also show me a video of sound she was hearing displayed and board had error codes missed communication ordering control and display,evap fan and icemaker getting voltage but not starting,ordering new ,also motor auger fry not functioning,leave water mat ; ordrng 1 241509402 (motor) and 1 241518301 (bushing) and 1 242221501 (motor-auger) and 1 5303918344 (ice maker assy) and 1 5304498781 (board-main power) and 1 5308000010 (blade-evap fan)
We serviced a
253.68824010 KENMORE
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/28/2018
Not circulating air. Found open winding on evaporator fan motor. Office to order evaporator fan.; ordrng 1 242077702 (motor)
We serviced a
MGDB765FC0 DRYER
Model MAYTAG
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/28/2018
Blower stripped. Needs blower to make repair. ; ordrng 1 WPW10349492 (BLOWER WHEEL)