We serviced a
WHIRLPOOL MICROWAVE OVEN
Model KEMS308SSS05
Near Avon, OH 44011
Brian B
Job Details: 04/06/2018
Micro not working. Ran diag. F6e0 code, lost communication. Per tech sheet replace UI boards and wide interconnect board. Cust paid dep. office to order parts.; ordrng 1 WPW10120228 (WIDE INTERCONNECT 13530) and 1 WPW10312206 (UI OVEN 28755) and 1 WPW10460454 (UI MICRO 14264), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/9 MON ! [**],
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near Jefferson, OH 44047
Arthur V
Job Details: 04/06/2018
Found unit needs gasket kit for ice maker Extra time ; ordrng 1 5303918784 (SEAL KIT), schdld next appmnt for 4/13 FRI ! [**],
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF3A
Near Jefferson Township, OH 44047
Arthur V
Job Details: 04/06/2018
Found heater working properly. Unit overflowing water into base area. Talked to three different techline people order pressure swich assy kit ; ordrng 1 A00055406 (PRESSURE SWITCH ), schdld next appmnt for 4/12 THU
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 04/06/2018
Found drain pump just humming. Nail stuck in pump. Replaced pump from truck stock. Op test good —-; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Edgewood, OH 44004
Arthur V
Job Details: 04/06/2018
Attempted to put unit into diagnostics. No good. Control not reacting to entering diagnostics. Found thermistor not sitting properly due to broken cover. Needs control,cover and rc thermistor and fc thermistor ; ordrng 1 W10705209 (cover) and 1 W10838965 (thermistor) and 1 W11211884 (CONTROL ) and 1 WPW10384183 (thermistor), schdld next appmnt for 4/10 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Mentor, OH 44060
Robert A.
Job Details: 04/06/2018
Found highside leak at joint on evap, removed and replaced section, pulled 28”vac w/pump, watched 15 min, no change, charged 5.3oz r134a, unit cooling, ran test 4, op test ok; used 1 W10896690 (8/8COUPLER), and 1 W10896713 (8/2.2COUPLER) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Mantua, OH 44255
Robert A.
Job Details: 04/06/2018
ound belt broken, replaced belt and pully, op test ok; Job Cmpltd,
We serviced a
WED9150WW WHIRLPOOL
Model DRYER
Near Cleveland, OH 44108
Chad P.
Job Details: 04/06/2018
Found catch broken. Replaced. Op test ok. ; Job Cmpltd
We serviced a
GE RANGE
Model P2S920SEF3SS
Near Franklin Township, OH 44240
Robert A.
Job Details: 04/06/2018
Found rt front burner not lighting, found burner head dirty, cleaned, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM00
Near Franklin Township, OH 44240
Robert A.
Job Details: 04/06/2018
Checked under unit, no signs of a leak, no water hooked to unit, unit has been moved across the room, poss that water spilled out of drain pan, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Brimfield, OH 44240
Robert A.
Job Details: 04/06/2018
Found bulb open, replaced, op test ok; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd,
We serviced a
WED5600XW1 WHIRLPOOL
Model DRYER
Near Moreland Hills, OH 44022
Chad P.
Job Details: 04/06/2018
, Ran unit on timed dry and normal dry unit did not fail to heat. Advised customer to use as normal if issues continue they may have a power drop issue ; Job Cmpltd
Near Strongsville, OH 44149
Macaulay G.
Job Details: 04/06/2018
KITCHENAID RANGE All 5 burners for cooktop are loose due to previous owner turning knob before pressing in. This is a safety concern. Also, safety valve is faintly leaking during some cycles. Office to order all five cooktop valves and safety valve.; ordrng 1 W10315168 (v
We serviced a
KUIX305ESS1 KITCHENAID
Model ICEMAKER
Near Lakewood, OH 44107
Dan H
Job Details: 04/06/2018
Customer complaint that unit is not making ice, found condenser fan not running, condenser fan is recieving 120vac, unit needs new condenser fan motor; ordrng 1 W10124096 (fan,motor), schdld next appmnt for 4/13 FRI
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44111
Dan H
Job Details: 04/06/2018
Customer complaint that unit does nothing, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new wash motor ; ordrng 1 W11025157 (pump&motor), schdld next appmnt for 4/10 TUE
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near University Heights, OH 44118
Corina B
Job Details: 04/06/2018
Replaced the vent. Optest ok. ; Job Cmpltd
We serviced a
MSF25D2EAW00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44103
Corey L.
Job Details: 04/06/2018
Customer complaint of no cool in freezer or fridge, unit was unplugged when tech arrived, plugged unit in, compressor would kick on for 5 seconds then shut off, starter is good, compressor tripped tester after five seconds same as the starter, unit compressor failed, quoted customer, customer declined repair
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44119
Corey L.
Job Details: 04/06/2018
Customer complaint water not entering unit, started normal wash, confirmed water not entering unit, found water valve under sink supplying unit was closed, opened valve, started normal cycle, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Brimfield, OH 44240
Robert A.
Job Details: 04/06/2018
Cc frost in and on food, frz temp 0, ff39, needs service kit; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 4/12 THU !,
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near Ravenna, OH 44266
Robert A.
Job Details: 04/06/2018
Ran diagnostics, no codes, Ran unit, found gearcase loud, checked under unit, oil leaking out of gearcase, needs gearcase, shifter, belt, motor, spluch, shield, hubCust request 4/13. Am; ordrng 1 W10528947 (HUB) and 1 W10721967 (SPLUCH) and 1 W10832724 (MOTOR) and 1 W11035747 (GEARCASE) and 1 WPW10006355 (SHIFTER) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD), schdld next appmnt for 4/13 FRI ! [**],
We serviced a
WTW6300SW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44128
Corey L.
Job Details: 04/05/2018
Replaced main control, op test good; Job Cmpltd
We serviced a
WTW5640XW3 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 04/05/2018
Customer complaint of loud noise, confirmed, noise is coming from gearcase, hub also worn, unit needs new gearcase and hub, customer does not want repair
We serviced a
RTW4516FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44128
Chad P.
Job Details: 04/05/2018
Found drain line on the floor. Advised it needs to be in a stand pipe. Cust will correct. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Highland Heights, OH 44143
Brian M
Job Details: 04/05/2018
Cc that unit doesn’t work. Plugged unit in could not duplicate issue, ran diagnostic no error codes, ran auto and calibration op test ok advised customer on HE standards ; Job Cmpltd
We serviced a
WRS321SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chad P.
Job Details: 04/05/2018
Found unit leaking from high side compression fitting. Cust fitting out and repaired. Replaced filter drier and charged unit. Op test ok. ; Job Cmpltd
We serviced a
LFHB2741PF8A FRIGIDIARE
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corey L.
Job Details: 04/05/2018
Customer complaint of low ice production, found ice in bin piled on the back wall, advised customer to dispense ice to move ice forward while ice bin fills from empty, showed customer illustration on the side of ice bin showing why ice needs to be moved towards the front of he bin while initially filling, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44144
Corina B
Job Details: 04/05/2018
CC that that unit will not unlock and the control goes dead. Held the start button in until it unlocked. Ran diag no codes ran a calibration. Ran a normal load and a drain and spin. Advised cust 1-2 tablespoons of detergent and 6-8 bath towels. When filling the unit up with water the control went dead. Removed the panel for no led light on. Checked outlet, good. Will need a new control, shifter, motor, drain pump, capacitor. Called SM to order parts. ; ordrng 1 W10876600 (drain pump) and 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec) and 1 W11158831 (CAPACITOR ) and 1 WPW10006487 (motor-drve), schdld next appmnt for 4/10 TUE
We serviced a
MGR6600FZ0 MAYTAG
Model RANGE
Near Fairview Park, OH 44126
Dan H
Job Details: 04/05/2018
Customer complaint that oven is not lighting, started bake for 350 degrees, burner lit right up, burner shut off before oven reached 350 degrees, oven temperature sensor at 1100 ohms, unit needs new control, installed new control, op test good; Job Cmpltd
We serviced a
MVWC400XW3 MAYTAG
Model WASHER
Near Cleveland, OH 44135
Corina B
Job Details: 04/05/2018
CC that the unit is off balance and the is a sound when it first starts up. No error codes. Found the motor is clicking when it starts. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of detergent. Will need a new motor and capacitor. Called SM to order parts ; ordrng 1 W10804664 (capacitor) and 1 WPW10363173 (motor-drve), schdld next appmnt for 4/10 TUE
We serviced a
GDT550HGD1BB GE
Model DISHWASHER
Near Wickliffe, OH 44092
Brian M
Job Details: 04/05/2018
Found unit leaking from diverted pump is not sealing to it rubber grommet bad. Needs new diverted valve ; ordrng 1 WD35X10386 (diverter assembly), schdld next appmnt for 4/12 THU
We serviced a
MGR8700DS3 MAYTAG
Model RANGE
Near Broadview Heights, OH 44147
Corina B
Job Details: 04/05/2018
CC that oven does not heat to correct temp. Heated the oven to 350* wait 30 mintues. Oven heated to 350*. Advise customer to wait another 10-15 minutes after the buzzer goes off before inserting food. Optest ok. ; Job Cmpltd
We serviced a
GGQ9800LW1 WHIRLPOOL
Model DRYER
Near Moreland Hills, OH 44022
Corey L.
Job Details: 04/05/2018
Customer complaint Dyer not heating properly, started normal timed dry, flame lit unit is heating, vent is getting good airflow outside, blower housing has a 1/4-1/2 in. thick of lint built up, unit needs blower housing cleaned out; Job Cmpltd
We serviced a
GTS16GSHJRSS GE
Model REFRIGERATOR
Near Wellington, OH 44090
Macaulay G.
Job Details: 04/05/2018
Installed evaporator fan and tested the refrigerator. Evaporator fan is operating ok.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Olmsted, OH 44070
Dan H
Job Details: 04/05/2018
Customer complaint that blower wheel fell off, no damage to blower wheel, reinstalled, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KSGG700ESS1 KITCHENAID
Model RANGE
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 04/05/2018
Found control panel did not come with bezels and bulbs both out. Bezels come as a kit. Needs bezels and bulbs. Tech replaced drawer front to save a little time on return. ; ordrng 2 8009 (light bulb)s and 1 W10814133 (BEZEL KIT), schdld next appmnt for 4/13 FRI
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Corina B
Job Details: 04/05/2018
CC that the unit does not spin. Ran diag F7E1 – BASKET SPEED FAULT, checked the shifter, the shifter is not shifting. Replaced the shifter from t/s. Will agitate but not spin. Checked the hub, good. Will need a new gearcase. Cust is calling whirlpool to see if they will cover the parts. ; used 1 W10913953 (ACTUATOR)
We serviced a
KFIS29BBWH00 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44143
Brian M
Job Details: 04/05/2018
Cc complaint freezer and fridge not staying at temps Ff 40 fr 40 Pulled fr panel off and found ice build up near thermostat Sealed system evap and dryer need replaced compressor was also noisy SP W10666205C and special project S71233 to cover parts and labor. ; ordrng 1 W10168473 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer), schdld next appmnt for 4/13 FRI
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 04/05/2018
Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 33 degrees, ordering air damper ; ordrng 1 WPW10247377 (control), schdld next appmnt for 4/10 TUE
We serviced a
JFC2290VPY5 JENN-AIR
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/05/2018
Tested ice maker operation. Moved arm in to dispense position, ice maker is operating normally.; Job Cmpltd
We serviced a
KUDC03FVSS3 KITCHENAID
Model DISHWASHER
Near Moreland Hills, OH 44022
Corey L.
Job Details: 04/05/2018
Customer complaint started cycle and no water came out then a buzzing sound, started normal wash cycle, no water entering the unit, found fork lodged under float switch, removed fork, op test good; Job Cmpltd,
We serviced a
WGD92HEFC0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/05/2018
Replaced burner funnel. Tested unit, all tested ok, slight chatter from bottom of unit caused from being stacked on washer. Nothing can be done about chattering noise, unit working as designed.; Job Cmpltd
We serviced a
JVM1540SP1SS GE
Model MICRO OVEN
Near Strongsville, OH 44136
Chad P.
Job Details: 04/05/2018
Found latch body broke and monitor switch shorted and took out fuse. Needs switch, latch body and switch replaced. ; ordrng 1 W10138793 (fuse) and 1 WB06X10676 (latch-body) and 1 WB24X830 (sw-monitor), schdld next appmnt for 4/10 TUE
We serviced a
FFGF3023LQF FRIGIDIARE
Model RANGE
Near Brook Park, OH 44142
Dan H
Job Details: 04/05/2018
Customer complaint that oven shouts off and on, started bake for 350 degrees, burner lit, burner shut off before oven reached 350 degrees, Can here bake relay clicking on and off, unit needs new control; ordrng 1 316419137 (overlay) and 1 316557101 (clock/timer), schdld next appmnt for 4/10 TUE
We serviced a
MEDE200XW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44139
Corey L.
Job Details: 04/05/2018
Customer complaint Dyer squeaking loudly, started normal dry, confirmed bearing on tension pulley failed, unit needs idler pulley, replaced idler pulley with ts, op test good; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
We serviced a
JED8130ADB15 JENN-AIR
Model COOK TOP
Near Bedford, OH 44146
Corina B
Job Details: 04/05/2018
, Replaced the rcptcl. The wiring harness for the fan switch is the wrong one. Will need to do research on the correct wiring harness. Called SM. ; ordrng 1 WP74007474 (rcptcl-elm)
We serviced a
MDBH970AWW WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Brian M
Job Details: 04/05/2018
Cc that water leaking from bottom found a 1.5 inch long whole in liner took pics customer concerned that a quick fix will not last or work at all unit is covered under warranty Customer to contact whirlpool Mike at Whirlpool deemed it non repairable SR# 7721676173
We serviced a
GI6FARXXY02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/05/2018
Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled, fill valve activated, no water entered mold, found fill tube frozen, unit needs new dual valve; ordrng 1 WPW10312696 (water inlet valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL3
Near Huntsburg, OH 44046
Robert A.
Job Details: 04/05/2018
, Ran diognastics, 71 no heat, 43 motor not running, wash motor humming and making a rattling sound needs sumpCust has a 5yr warr from home depot, cust to contact warr co; ordrng 1 WPW10605057 (SUMP ASM156.45), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Beachwood, OH 44122
Corina B
Job Details: 04/05/2018
Replaced the gearcase. Optest ok.; Job Cmpltd
We serviced a
MDB8959AWS5 MAYTAG
Model DISHWASHER
Near Moreland Hills, OH 44022
Corey L.
Job Details: 04/05/2018
Customer complaint spinner keeps falling off, found both upper rack adjusters broken causing misalignment of spray arm when pushing rack in popping spray arm off, unit needs both right and left adjusters; ordrng 1 WPW10251050 (adjuster LF ) and 1 WPW10251051 (adjuster RT ), schdld next appmnt for 4/10 TUE
We serviced a
WGD6200SW2 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/05/2018
Front drum seal is damaged and idler assembly is grinding. Office to order seal and pulley assembly. ; ordrng 1 280140 (seal,drum) and 1 8547174V (pulley-idr) schdld next appmnt for 4/11 WED
We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/05/2018
Tested washer. F51 trouble code coming up for rps sensor. Bearing failed on washer, will need bearing. Office to order new bearing. 2 job count. Paid both jobs in full on one.; ordrng 1 W10435302 (bearing), schdld next appmnt for 4/11 WED
We serviced a
WRX988SIBM0 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 04/05/2018
Tightened and lubricated closer. Op test ok. ; Job Cmpltd
We serviced a
MHWE250XL00 MAYTAG
Model WASHER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 04/05/2018
Checked new bellow and under washer, looked ok. Observed washer in wash and drain cycles. Did not observe any water leaking out.; Job Cmpltd
We serviced a
WW2780W JENN-AIR
Model WALL OVEN
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 04/05/2018
Installed new upper oven door inner glass, vacuumed broken glass, noticed cloth door seal fraying on both upper and lower doors, part comes up unavailable let customer know we would have our parts department look into it and get back to him
We serviced a
FGID2466QF1A FRIGIDIARE
Model DISHWASHER
Near Mentor, OH 44060
Brian M
Job Details: 04/05/2018
Cc machine not filling up. Found water valve has power but not opening needs water valve replaced ; ordrng 1 807047901 (valve), schdld next appmnt for 4/9 MON
We serviced a
WRT519SZDW01 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 04/05/2018
Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 46 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, tapped system, found in a 20” vacuum, added half charge, no frost pattern formed on evaporator, system is restricted, no filter drier recieved, process stub on compressor is to small to access, unit needs compressor and filter drier; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer), schdld next appmnt for 4/9 MON
We serviced a
ED2JHGXRQ02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/05/2018
Observed dispenser arm not dispensing ice. Found broken bracket inside arm assembly. Office to order new bracket.; ordrng 1 WP2180226 (BRACKET), schdld next appmnt for 4/9 MON
We serviced a
WFW8400TW02 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 04/05/2018
Arrived to find unit did not spin out all the way. Some water still in unit and door locked. Ran drain spin. Unit drained. Entered diagnostics. Unit stored f21 error code again for long drain. Pump is working and drain rate is good. Ran unit with load and ran drain spin. Pump failed at end of drain spin. Also, unit is starting to vibrate. Needs pump and suspension. Cust will be replacing the unit. Do not order parts
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Brian M
Job Details: 04/05/2018
Cc that freezer door is badly scratched. Found freezer handle all nicked up and lower part of freezer door scratched and dented. ; ordrng 1 W10910835 (dor-fip STAINLESS ) and 1 W11045125 (handle), schdld next appmnt for 6/1 FRI
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KR0
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/05/2018
Found water valve faulty. Need to order valve covered under warranty ; ordrng 1 134371220 (valve,dispenser), schdld next appmnt for 4/9 MON !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE5A
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/05/2018
Found no fan in gan kit, needs fan also; ordrng 1 5304493604 (FAN), schdld next appmnt for 4/9 MON ! [***],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Rootstown Township, OH 44266
Robert A.
Job Details: 04/05/2018
Found evap fan not running, but receiving power, replaced, op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd,
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Lyndhurst, OH 44124
Corey L.
Job Details: 04/05/2018
Customer complaint dryer not heating, started timed dry cycle, unit is heating, vent clear from dryer to wall, no air flow outside at outside vent, took screen off at the vent outside lots of lint blew out, reinstalled vent screen, vent now clear; Job Cmpltd
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Mentor, OH 44060
Brian M
Job Details: 04/05/2018
Cc that bulkhead was bent. Replaced bulk head op test ok ; Job Cmpltd,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Eaton Township, OH 44028
Chad P.
Job Details: 04/05/2018
Found interlocks failing and fuse open. Replaced both. Op test ok. ; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
59675523400 KENMORE
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan H
Job Details: 04/04/2018
Applied 120vac to compressor, compressor started, frost pattern formed, customer will install new start device and monitor; Job Cmpltd
We serviced a
MEW9627FZ02 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Corey L.
Job Details: 04/04/2018
Customer complaint loud noise when baking on upper or lower oven, confirmed noise, coming from cooling fan, found part# label had got caught in fins, cleared, op test good; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Brimfield Township, OH 44240
Tim G.
Job Details: 04/04/2018
Installed and tested element, op test okOfr. 2500001800; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Brimfield Township, OH 44240
Gail V.
Job Details: 04/04/2018
Ran diagnostics, good, ran test 52, good, all passed, tested pump and adj, good, op test okOfr 2500001801; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL3
Near Mantua, OH 44255
Robert A.
Job Details: 04/04/2018
Installed rails and latch, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER GAS
Model MGD9700SQ0
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/04/2018
, Found idler pully making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS25GGHBCBB
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/04/2018
Recovered refrigerant, replaced cond fan and motor, control bd, ice maker and comp kit, pulled 28”vac w/pump, watched, charged 4.75oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/04/2018
We serviced a
WHIRLPOOL WASHER
Model WET4027EW0
Near Cleveland, OH 44114
Brian B
Job Details: 04/04/2018
. Found shipping brace/ pins were not removed from back. Also, found vent is smashed behind unit. Advised office that vent will have to be replaced. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Bay Village, OH 44140
Brian B
Job Details: 04/04/2018
Found machine very loud when spinning. Main bearings have failed. Checked lower components. Rotor and stator are still good. Will give est on shaft and bearings. Customer does not want to repair at this time. Paid sc. good for 30 days.; , Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KERC607EAL0
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2018
Found some pads not responding and some digits in display are out. Fault code on display is for failed touch panel. Will need panel and board. Both parts have been discontinued. Office to research parts and report to warr co..; ordrng 1 3190378 (microcomputer) and 1 9752355CT (CONSOLE GLASS), saved tckt
We serviced a
KITCHENAID RANGE
Model KERC607EAL0
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2018
Found some pads not responding and some digits in display are out. Fault code on display is for failed touch panel. Will need panel and board. Both parts have been discontinued. Office to research parts and report to warr co..; ordrng 1 3190378 (microcomputer) and 1 9752355CT (CONSOLE GLASS), saved tckt
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Willoughby, OH 44094
Arthur V
Job Details: 04/04/2018
Found unit control not lighting While working Needs control and water valve. ( hot valve just hums. ; ordrng 1 W11188527 (CONTROL ) and 1 W11205048 (WATER INLET VALVE), (GV)
We serviced a
WDF750SAYW3 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 04/04/2018
Adjusted drain line and advised on soap and using pods. Found wash motor not turning over. Has power. Needs sump assy replaced. Cust will be thinking on repair. Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 04/04/2018
Upon arrival unit in a continuous drain mode. Let unit finish and ran diagnostics found long fill no fill error. Needs water valve,drain hose and clamp ; ordrng 1 W10826733 (hose) and 1 W11127357 (WATER VALVE ASSY) and 1 WP356138 (clamp), schdld next appmnt for 4/9 MON
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 04/04/2018
Replaced bulkhead Cycled unit no noise. Unit heating properly Unit op test ok. ; Job Cmpltd,
We serviced a
MAYTAGSXS SXS REFRIGERATOR
Model MZD2665HEB
Near Kent, OH 44240
Robert A.
Job Details: 04/04/2018
Found frz evap frozen, bi metal open, jumped out, no power from control, needs control and bimetal, i/m stuck at 4, needs i/mCust to let us know;
We serviced a
GE REFRIGERATOR
Model GSS25GGHBCBB
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/04/2018
Found highside leak, replaced section of tubing, pulled 28”vac w/pump, watched, good, charged 4.75oz r134a, unit cooling, op test ok; used 1 TJAF1200 (CHARGING TUBE), and 1 W10895757 (6/5COUPLING) from stock, Job Cmpltd,
We serviced a
LGN3624BW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44102
Dan H
Job Details: 04/04/2018
Customer complaint that unit stopped mid cycle, found belt snapped, installed new belt, op test good ; used 1 341241 (BELT) Job Cmpltd
We serviced a
CWG3100AAS13 MAYTAG
Model WALL OVEN
Near Richmond Heights, OH 44143
Corina B
Job Details: 04/04/2018
CC that the temp does not stay. Found the igniter is weak. Replaced the ignitor from t/s. Optest ok. ; used 1 12400035 (IGNITER) Job Cmpltd
We serviced a
KUDE60FVSS3 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44121
Corina B
Job Details: 04/04/2018
CC that the unit does not wash the dishes and the soap dispenser does not open. Found the latch on the soap dispenser latch is broken. Will need a new dispenser. Cust does not want to repair
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Corina B
Job Details: 04/04/2018
CC that the unit is leaking. Found the tub was leaning forward and the water valve was running down the back of the tub. Leleved the tub. Ran a spin and drain unit is level. Ran a normal load no leaks. Optest ok.; Job Cmpltd
We serviced a
WRF757SDEM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Corey L.
Job Details: 04/04/2018
Customer complaint freezer has frost and ff section has ice built up on top left corner behind ice maker, confirmed, found service pointer addressing continual frost build up in freezer, called techline spoke with Austin, gave me a part number W10688359 per techline 7721669312; ordrng 1 W10688359 (sealer-gum) and 1 W10864519 (adapter), schdld next appmnt for 4/11 WED
We serviced a
AGD4675YQ3 ADMIRAL
Model DRYER
Near Cleveland, OH 44102
Corey L.
Job Details: 04/04/2018
Customer complaint dryer not spinning, confirmed found belt broken, tension pulley intact, replaced belt, op test good; used 1 341241 (BELT) from stock, Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details: 04/04/2018
Customer complaint fridge making loud noise, confirmed ff evap frozen, ice built up to fan causing blade to hit ice, thermistor found loosely attached with a few cm gap between thermistor and copper, corrected thermistor, steamed out ice; Job Cmpltd
We serviced a
KODC304ESS00 KITCHENAID
Model RANGE
Near Cleveland, OH 44124
Brian M
Job Details: 04/04/2018
Cc complaint lower oven not heating up, found thermostat on back wall open, needs thermostat replaced; ordrng 1 W11165152 (thrmst-fix), schdld next appmnt for 4/10 TUE
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near South Euclid, OH 44121
Brian M
Job Details: 04/04/2018
Cc that unit shakes wile spinning . Leveled unit, and advised the customer that with the suspension it does vibrate a little. Pop took pic 3-22-18; Job Cmpltd
We serviced a
FFHS2322MWKA FRIGIDIARE
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Brian M
Job Details: 04/04/2018
Installed tube kit for ice maker , OP TEST OK ; Job Cmpltd,
We serviced a
KRFC300EWH01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 04/04/2018
Customer complaint that unit is warming up, fresh food section temperature at 49 degrees, freezer section temperature at 45 degrees, found leak at filter drier connection, recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890128, 1 W10890131, and 2 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lakewood, OH 44107
Dan H
Job Details: 04/04/2018
Customer complaint that unit starts and stops by itself, Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit already running when tech arrived, unit shut off at 20 minutes left in cycle, found timer contacts c-b and c-a open should be closed, unit needs new timer, customer will contact us about rescheduling for return visit; ordrng 1 WPW10642928 (timer)
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 04/04/2018
Found air damper knocking. Needs replaced. ; ordrng 1 W11164593 (DIFFUSER), schdld next appmnt for 4/9 MON
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 04/04/2018
Unit is sparking correctly. Replaced burner head. Op test ok. ; Job Cmpltd
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/04/2018
Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/04/2018
Found front left leveling leg tapping in spin. Adjusted. And advised on loading. Op test ok. ; Job Cmpltd