Near Painesville, OH 44077
Joe O
Job Details:
04/13/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Cc: small and hollow cubesFound ice maker making small cubes. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline val
Near Streetsboro, OH 44241
Corey L.
Job Details:
04/13/2020
WASHER MAYTAG MVWB850YW1 "Customer complaint washer not completing cycles it gets to spin and spins for a little while then stops, bearings very loud, unit needs bearing kit; ordrng 1 W10435302 (bearing)"
Near Concord Township, OH 44077
Joe O
Job Details:
04/13/2020
WASHER WHIRLPOOL WTW4855HW1 Cc: leakingFound water leaking from incoming water line. No other signs of water leaking. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
04/13/2020
WALL OVEN WHIRLPOOL WOD77EC0HS01 Call tech line spoke to joe, no need to replace control panel customer needs to download app whirlpool to connect appliance also whirlpool gave customer the connect appliance team phone number in case she has any issue but that should take care her issue
Near Avon, OH 44011
Gabriel P
Job Details:
04/13/2020
RANGE MAYTAG PGR4410CDQ "Found defective glowing igniter,replace from truck stock opt test ok ; used 1 12400035 (IGNITER) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details:
04/13/2020
WASHER MAYTAG MHW5630HC0 "Replace control panel,opt test ok"
Near Ravenna, OH 44266
Corey L.
Job Details:
04/13/2020
WASHER MAYTAG MVWB855DC2 "Customer complaint washer not draining water out, confirmed water in tub, ran diagnostics found F9e1 long drain f2e1 stuck key f8e6 water hazard, cleared, emptied unit by laying drain hose into floor drain, line not clogged, accesses drain pump propeller
Near Painesville, OH 44077
Dan H
Job Details:
04/13/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 41 degrees, evaporator fan is running, partial frost pattern on evaporator, compressor and condenser fan are running, tapped sy
Near Mentor, OH 44060
Joe O
Job Details:
04/13/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Cc: cook top light not workingFound socket receiving 120v. Needs bulb.Customer is going to purchase
Near Mentor, OH 44060
Jason N
Job Details:
04/13/2020
RANGE MAYTAG MGT8800FZ00 "Cc unit top oven door not opening all the wayCustomer stated the upper oven door can’t open all the way to slide her lower rack out, she has to slightly lift it. Door operation is normal, just off 90 degrees open to avoid hitting lower oven door. Advised
Near Leroy Township, OH 44024
Joe O
Job Details:
04/13/2020
DISHWASHER WHIRLPOOL WDF760SADB0 Cc: fills and don’t washFound sump receiving proper power but not washing. Needs sump assembly.; ordrng 1 WPW10671942 (sump and motor assy)
Near Euclid, OH 44117
Corina B
Job Details:
04/13/2020
WASHER MAYTAG MVWB725BW0 "When pulling the basket outfit the tub, found the tub is cracked. Took pic. Brought the parts back with me, if the unit does not get repaired. ; ordrng 1 W10381078 (outer tub)"
Near Mentor, OH 44060
Jeff M
Job Details:
04/13/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 A used part was shipped out. The box was open from the side and then Scotch tape was used to close it back up the control board does not have the original packing wrapped around it. You can see pin marks where it’s already had something plugged into it. t
Near Westlake, OH 44145
Gabriel P
Job Details:
04/13/2020
WASHER WHIRLPOOL WFW94HEAW0 Found F5e3 door unlocked error and f5e2 door lock error delete codes unplug unit and ran calibration test still not opening latch is defective ; ordrng 1 WP8183270 (latch)
Near Cleveland, OH 44111
Gabriel P
Job Details:
04/13/2020
RANGE WHIRLPOOL WFG320M0BS3 "Igniter working as design but sensor probe is out of range also call bj and help me with more diagnosing and ask to replace control.; ordrng 1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SENIORDISCOUNT (senior discount) from stock"
Near Euclid, OH 44117
Corey L.
Job Details:
04/13/2020
WASHER MAYTAG MVWB725BW0 Cab called when in route and found tub cracked unable to repair today; saved tckt
Near Saybrook Township, OH 44004
Jeff M
Job Details:
04/10/2020
WASHER MAYTAG MVWB835DW4 Do unit has an F9e1 and a f9e2 both are drain pump related issues the machines not detecting a level change from the drain pump everything’s working needs a pressure sensor which is built-in to the main control; ordrng 1 W11170706 (cntrl-elec)
Near Maple Heights, OH 44137
Dan H
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW7500GC2 "Installed new control, op test no good , diagnostic led is not flashing, control is receiving 120vac , reordering control; ordrng 1 W11130238 (cntrl-elec)"
Near Avon, OH 44011
Corey L.
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDTM404ESS2 "Customer complaint dishwasher leaking underneath, confirmed, started light wash, found water dripping from diverter, unit needs pump and motor asm, kick plate insulation damaged from water also ordering four layer insulation ; ordrng 1 W10861526 (pump&mo
Near Cleveland, OH 44132
Joe O
Job Details:
04/10/2020
RANGE FRIGIDAIRE LGEF3046TFH Cc: keys on keypad not workingFound keys on keypad not functioning. Needs control and overlay.; ordrng 1 316419841 (OVERLAY) and 1 5304509229 (CONTROL)
Near Euclid, OH 44117
Jason N
Job Details:
04/10/2020
RANGE WHIRLPOOL WFG505M0BS3 "Cc unit oven door fell off, door falling apart. Confirmed handle came off door, can not find screws to reattach, customer does not know where they went. Ordering new screws and handle.; ordrng 1 W10894054 (hndle-door) and 4 W11428245 (SCREW)s"
Near Elyria, OH 44035
Corey L.
Job Details:
04/10/2020
WASHER MAYTAG MVWC5ESXW0 "Customer complaint washer was not working well after heavy usage so it was not used for a while then we used it and it started working like before, confirmed unit operating as designed, brake feels not so tight when spinning by hand, brake wearing and co
Near Rocky River, OH 44116
Dan H
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Customer complaint that unit is not making ice, confirmed, ice maker passed test water valve is not sending water, found broken wire on fill tube heater, unit needs new valve and heater; ordrng 1 W11194380 (valve) and 1 W11366500 (FILL TUBE HEATER )"
Near North Ridgeville, OH 44039
Corey L.
Job Details:
04/10/2020
DRYER SAMSUNG DV45K6200GZA3 "Customer complaint of loud squeaking, could hear squealing spinning by hand, removed top cover and started cycle, sounds like its coming from the back removed belt from pulley, could still hear by hand, found the rear left roller has black soot all over,
Near Roaming Shores, OH 44084
Jeff M
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 S71233 freezer is 50° fridge is 50° unit has a uncoated evaporator in the fresh food section special special project code covers parts and labor. The new evaporator that is part of the special projects code is finally coded when the evaporator was replace
Near University Heights, OH 44118
Jason N
Job Details:
04/10/2020
MICROWAVE WHIRLPOOL WMH31017FW0 "Cc unit turntable driver meltedConfirmed turntable driver melted and burnt. Called wp techline, Kathy, if operation is good, no operation issues, replace turntable, turntable driver and motor. Sand down cavity where burnt and repaint with white touch up.
Near Eastlake, OH 44095
Joe O
Job Details:
04/10/2020
DRYER GE GTDP490ED3WS "Cc: running for a few mins then shuts off and gets extremely hotRan test cycle. Unit shut off after roughly 2 mins. Called he Techline spoke with guy, customer states unit shuts off and he has to wait to restart it. Ge states it sounds like a venting iss
Near Mentor, OH 44060
Jeff M
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Install the solenoid unit tested failed solenoid it’s not receiving power needs a control board part number for the control board was used from Whirlpool ServiceMatters look up after I remove the two at the end of the model number.; ordrng 1 W11265218 (CO
Near Euclid, OH 44119
Jason N
Job Details:
04/10/2020
DISHWASHER MAYTAG MDB8949SAB0 "Cc unit lower rack wheels falling. Confirmed, replaced lower rack wheel assemblies using customer supplied pre Id parts. Op test good."
Near Willowick, OH 44095
Joe O
Job Details:
04/10/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Installed control. Op test ok
Near Andover Township, OH 44003
Jeff M
Job Details:
04/10/2020
DRYER MAYTAG MVE6400AYW There was a sock in the fan customer had a long tool too remove the sock without taking anything apart
Near Parma, OH 44134
Dan H
Job Details:
04/10/2020
WASHER MAYTAG MVWC565FW "Customer complaint that motor keeps running, found unit stuck in continuous drain, canceled cycle, ran diagnostics no error codes found, ran recalibration cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons
Near North Ridgeville, OH 44039
Corey L.
Job Details:
04/10/2020
WASHER MAYTAG MVWC565FW0 "Customer customer washer taking too long on wash like 30 min, explained washer functionality, ran diagnostics no errors, started hand wash, unit filled and advanced to wash, washed and advanced to rinse, unit is operating as designed, calibrated"
Near Cleveland, OH 44113
Jason N
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW5090JW0 "Cc unit not advancing cycles.Found unit in deN mode, canceled demo mode. Ran wash cycle, unit door locks and does not advance. Could not get into diagnostics mode. Unit needs control board. Dryer stacked on top, will need second tech. ; ordrng 1 W1133460
Near Cleveland, OH 44113
Jason N
Job Details:
04/10/2020
DISHWASHER GE GSM1860NSS "Cc unit leaking/floodingCustomer states she turned the water off because it was leaking from her door. Ran timer cycles, all cycles working properly. Turned water source back on, water starting coming into unit. Unit needs water inlet valve. ; ordrng 1 W
Near Brecksville, OH 44141
Corina B
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced the vent cover. Optest ok.
Near Elyria, OH 44035
Corey L.
Job Details:
04/10/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint washer not spinning and there was a burning smell, confirmed basket not spinning, off balance load and stuck key errors, cleared codes, found hub failed, replaced with ts hub, op test good; used 1 W10528947 (HUB) from stock"
Near North Royalton, OH 44133
Corina B
Job Details:
04/10/2020
DISHWASHER KITCHENAID KUDI01TJBL0 CC that the unit is no drain. Found the drain hose at the sink was clogged. Cleared out drain hose. Will need a new drain hose.
Near Beachwood, OH 44122
Jason N
Job Details:
04/10/2020
WALL OVEN KITCHENAID KEBS177DSS7 "Cc unit door locked after clean cycleConfirmed unit door locked, pulled lock open. Unit door lock will not disengage, code f5e7 for self clean latch will not unlock. Found codes f3e2 for oven temp too high in bake mode. Power cycled unit, unit door will
Near Parma, OH 44134
Corina B
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "CC that the unit is not cooling. Checked the bl and wh 0 volts, wh to or 0 volts, or to ground 0 volts. Called t/l Brian file checked the compressor winding, good. Will need a control, evap and condenser fan, the start relay. ; ordrng 1 4388931 (timer,de
Near Cleveland, OH 44111
Dan H
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL ET6WSMXKQ00 "Installed defrost thermostat , op test good"
Near Olmsted Falls, OH 44138
Corey L.
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "Customer complaint fridge making light buzzing sometimes, customer had fridge and shelf’s emptied and unit cleaned found ice beginning to form on evap, particles building on fan blade, checked thermistor location, location was correct, since unit is empt
Near Streetsboro, OH 44241
Brian M
Job Details:
04/10/2020
WASHER MAYTAG MVWB765FW3 Customer showed pop took pic Cc unit does not spin out all the way Found stored errors for out of balance and overload Ran auto test unit stalled during auto test Could not get unit to reset had to unplug unit Needs control board ; ordrng 1 W11195970 (cnt
Near Bainbridge Township, OH 44023
Brian M
Job Details:
04/10/2020
REFRIGERATOR MAYTAG MFI2067AES4 "Cc unit not cooling but has lights after power outage Found front UI getting respond but not turning on Needs HV board ; ordrng 1 WPW10310240 (cntrl-elec25704), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
Corina B
Job Details:
04/10/2020
DRYER GE GTD65EBSJ2WS "Replaced the heater. Optest ok; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Highland Heights, OH 44143
Joe O
Job Details:
04/10/2020
DRYER MAYTAG DE409 Installed listed parts. Ran test cycle. Op test ok
Near North Olmsted, OH 44070
Corina B
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 "CC that the unit is not making ice. Ran test 56 e2 the switch in the ice maker is not working correctly. Ice maker will not cycle, in test 45. fill valve is frozen. Will need a new ice maker and control. ; ordrng 1 W11380560 (CONTROL ) and 1 WPW10764668
Near Sheffield Lake, OH 44054
David R
Job Details:
04/10/2020
DISHWASHER MAYTAG MDB7749SBM3 "Cc unit not taking commands, some buttons working and some not. Getting correct power from outlet. Took off front panel, ribbon start to turn colors. Ordering new UI console panel.; ordrng 1 W10811169 (panel-cntl )"
Near Cleveland Heights, OH 44106
Jason N
Job Details:
04/10/2020
RANGE KITCHENAID KGSA906PSS00 "Cc unit noise after last repair Ran bake test, found cooler blower fan making vibration sound through unit. Found rear back panel not seated properly. Removed and reseated. Reran bake test. No abnormal sound present, op test good."
Near Painesville, OH 44077
Jeff M
Job Details:
04/10/2020
RANGE WHIRLPOOL WEGA25H0HN0 call tech line we did a video chat unfortunately the singed mark on the cabinet is due to incorrect installation standards
Near Columbia Township, OH 44028
Corey L.
Job Details:
04/10/2020
REFRIGERATOR ELECTROLUX E42BS75EPS "After talking to bj found got to Evap and it’s still mostly frozen over, found bimetal open, unable to get to bi metal the evap asm is weighted with the ice and needs held up to prevent lines from bending too far or breaking so I gave customer the option
Near Mentor, OH 44060
Jeff M
Job Details:
04/10/2020
WASHER FRIGIDAIRE 41761722 510 Customer had the machine disassembled they had a part they wanted me to install it was the main control board. I did not install the parts because I reassembled the machine unplug the unit let it sit for three minutes plugged it back in everything tested
Near Lyndhurst, OH 44124
Joe O
Job Details:
04/10/2020
DRYER ELE ADMIRAL AGD4475TQ1 Installed thermal cut off. Ran test cycle. Op test ok
Near Geneva, OH 44041
Jeff M
Job Details:
04/10/2020
DRYER MAYTAG MED6630HC0 There was a mouse nest in the blower fan op tested good
Near Gates Mills, OH 44040
Jason N
Job Details:
04/10/2020
DRYER MAYTAG LDG9606AAE "Installed rollers, pulley, belt, bearings. Op test not good, sound is from blower wheel, wheel is loose on the motor shaft. Unit needs blower wheel.; ordrng 1 Y303836 (blower wheel)"
Near Mayfield Heights, OH 44124
Joe O
Job Details:
04/10/2020
WASHER MAYTAG MVWB766FW1 Cc: not spinning out clothesCustomer states it has only happened a few times. Found error code f0e3(overload). Found no mechanical friction. Ran auto test and calibration. Ran drain and spin. Advised customer on loading. Unit functioning as designed. Op t
Near Gates Mills, OH 44040
Joe O
Job Details:
04/10/2020
DRYER WHIRLPOOL LER7646DQ1 Cc: not spinningRan test cycle. Could not duplicate issue. Unit functioning as designed. Op test ok
Near Avon, OH 44011
Corina B
Job Details:
04/10/2020
WASHER MAYTAG MVWB850YW0 "CC that f51 comes up. Found the bolt holding the rotor came loose. Loctite to bolt. Started a drain and spin. Found the bearings are worn. Will need a new bearing and rotor, this is the second time the bolt has come loose. ; ordrng 1 280146 (rotor) and 1
Near Lorain, OH 44052
David R
Job Details:
04/10/2020
WASHER MAYTAG MVWB765FW3 "Cc unit not working. Will not take all commands. Tested to make sure, not taking commands. Did get it to go into diagnostics. Gave F6E2 and F6E3, communication code. Checked control found metal connections had some corrosion on them. Error code for lid l
Near Cleveland, OH 44102
Jason N
Job Details:
04/10/2020
DRYER WHIRLPOOL WED4815EW1 "Cc unit not operatingConfirmed no op, checked power in to unit. 0v. Found breaker tripped in breaker box in basement. Reset. Ran op test. Good heat and operation. Advised customer if breaker trips again, may have to call an electrician to replace breaker
Near Munson Township, OH 44024
Joe O
Job Details:
04/10/2020
COOKTOP ELE KITCHENAID KICU509XBL Installed module. Ran test. Op test ok
Near Kent, OH 44240
Brian M
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXB01 Cc unit leaking Found water under right side foot Removed kick plate and found no water under unit Pulled fridge and checked all lines could not see any sign of a water leak At this time I can not determine the cause of the leak Advised to watch
Near Elyria, OH 44035
David R
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW4800BQ0 Replaced parts. Tested. Calibration. Good. Op test ok
Near Lorain, OH 44053
David R
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDPE234GPS0 Cc wash motor not turning on. 4-3 wash motor error. Went through tech sheet. 120 coming from wall outlet. Wash motor not getting 120. Good resistance. Ordering control and pump; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)
Near Avon, OH 44011
David R
Job Details:
04/10/2020
WASHER ROPER RTW4516FW2 "Went through diagnostics, no error codes. Looked at control, found pressure hose disconnected, corrected. Went into manual, tested components, tested valves, good, tested drain pump, good. Tested spin/agitate, had top off to verify, both working correctl
Near Streetsboro, OH 44241
Brian M
Job Details:
04/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit leaking Found discharge hose had popped off Reconnected hose and ran test cycle OP Test Ok
Near Avon Lake, OH 44012
David R
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDFE104DBL5 Replaced parts. Tested in diagnostics. All components working. Heater came on. Op test ok***bringing back pump with me to return.
Near Solon, OH 44139
Brian M
Job Details:
04/10/2020
WASHER MAYTAG MVWX655DW1 Cc of noise when washing Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10528947 (HUB2616) from stock
Near Bedford Heights, OH 44146
Brian M
Job Details:
04/10/2020
WASHER AMANA NTW4516FW3 Cc unit not washing and just senses Found drain hose laying on floor Moved hose up so unit fills properly Ran auto test and calibration OP Test Ok
Near Middleburg Heights, OH 44130
Dan H
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KBFN402EPA02 "Customer complaint that mullion fell off, confirmed, no damage to mullion heater or mount, reinstalled, op test good"
Near Lorain, OH 44055
David R
Job Details:
04/10/2020
REFRIGERATOR FRIGIDAIRE FFHS2311LBQA "Replaced parts. Took a look again at Icemaker, turned screw quarter turn to the minus sign. Tested, called for water. No leaks. Op test ok"
Near North Olmsted, OH 44070
Corina B
Job Details:
04/10/2020
WASHER MAYTAG MVWB835DW3 CC that the unit has an f6e2 code. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Ran an encoder test passed. Ran test 1 the main control has malfunction. Will need a new control.
Near Cleveland, OH 44128
Brian M
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Cc filter door came off Found filter door on floor Installed filter door and made sure it was working properly OP Test Ok
Near Parma Heights, OH 44130
Dan H
Job Details:
04/10/2020
DRYER WHIRLPOOL WED5620HW1 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Parma Heights, OH 44130
Dan H
Job Details:
04/10/2020
REFRIGERATOR MAYTAG MFX2571XEM0 "Customer complaint that unit is not making ice or dispensing water, unit dispenses water , found ice maker turned off, turned on, op test good"
Near Independence, OH 44131
Dan H
Job Details:
04/10/2020
DRYER WHIRLPOOL GEW9260PW1 "Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, unit needs thermal fuse , customer has thermal fuse, customer will do repair himself"
Near Garfield Heights, OH 44125
Dan H
Job Details:
04/10/2020
WASHER MAYTAG MVWC555DW0 "Installed new drain pump, op test good"
Near Pepper Pike, OH 44124
Dan H
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW7040DW1 "Customer complaint that unit would not complete cycle, time wouldn’t change and might have seen smoke, ran diagnostics found f0e3(over load ), f7e0(loss of power), f0e5(off balance ), and f2e1(stuck key) error codes, no burn marks or smell, started n
Near Maple Heights, OH 44137
Brian M
Job Details:
04/10/2020
RANGE MAYTAG MGRH752BDW Installed orifice Tested burner OP Test Ok
Near Highland Heights, OH 44143
Corina B
Job Details:
04/10/2020
DRYER GE DBXR463EG6WW Found the start switch came out of the bracket. Reinstalled the start switch. Optest ok.
Near Oberlin, OH 44074
David R
Job Details:
04/10/2020
DRYER WHIRLPOOL WED7990FW0 "Cc of noise. Re checked support and idler pulley. Checked fan. Took off front and made sure nothing was loose. Found lint debris and a couple items loose in bottom of blower wheel. Removed. Put everything together, no noise. Normal sounds. Op test ok"
Near North Ridgeville, OH 44039
Corey L.
Job Details:
04/10/2020
RANGE WHIRLPOOL WFG525S0HZ0 "Offered to install other active hinge but would make door more stiff, customer stated ok, Installed active hinge, op test good"
Near Parma, OH 44134
Dan H
Job Details:
04/09/2020
WASHER WHIRLPOOL LSQ8512KQ0 "Customer complaint that unit is not spinning or draining, found lid switch broken, unit needs new lid switch; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44134
Dan H
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 2 degrees, found frost build up on evaporator wall, evaporator fan is running, found air gaps in fresh food section door seal and
Near Strongsville, OH 44136
Corey L.
Job Details:
04/09/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 "Customer complaint ice maker still has same problem that it will not dispense sometimes and cubes fall out but wanted to know if there was a service update to ice maker at all, no service pointers found pertaining to this model, ice maker is operating as
Near Strongsville, OH 44136
Corey L.
Job Details:
04/09/2020
WASHER MAYTAG MHW8200FC0 "Customer complaint washer making this noise it shouldn’t be throughout cycle and clothes are not getting fully wet sometimes and other times not draining well, ran diagnostics found f3e1 water level fault, hose and sensor checks pass, started unit on sma
Near North Royalton, OH 44133
Dan H
Job Details:
04/09/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Installed new user interface, op test no good , unit needs new control; ordrng 1 W11120155 (control-elect)"
Near Middleburg Heights, OH 44130
Dan H
Job Details:
04/09/2020
WASHER MAYTAG MHW6630HW0 "Customer complaint that unit fills up with water and displays flo error, ran diagnostics found f8e1(valve failure) error code, unit needs new valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"
Near Olmsted Falls, OH 44138
Corey L.
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint frz dr not shutting, confirmed, found screw on the left slide not fully into liner, drove in screw op test good, found bottom right corner of frz with a big dent preventing door from fully sealing, called tl, spoke with mark, unit unre
Near Olmsted Township, OH 44138
Corey L.
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Customer complaint food freezing only on middle shelf, confirmed temps were 32 at middle shelf and 38-40 in rest of ff section, customer showed video of noise unit makes, could not pinpoint were sound is coming from with video but heard the diffuser gett
Near Olmsted Township, OH 44138
Corey L.
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVQ06 "Customer complaint frz leaking onto floor, confirmed, evap drain clogged, reworked drain kit already installed, quoted to clear clog, ok cleared clog and ice, unable to identify the source of the clog, op test good"
Near Saybrook Township, OH 44004
Jeff M
Job Details:
04/09/2020
WASHER MAYTAG MVWB835DW4 Temp sensor in the water housing has failed. Needs replaced ; ordrng 1 W11172234 (housing)
Near Shaker Heights, OH 44122
Joe O
Job Details:
04/09/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: glass on shelve brokenNeeds glass.Customer to install; ordrng 1 WP67006655 (shelf-glas9057), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Jason N
Job Details:
04/09/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 "Recovered refrigerant. Installed new compressor, pulled vacuum to 29 in/hg for 15 min, held vacuum for 15 min, no change on gauges. Recharged system with 7.75oz of r134a. Unit starting to cool. Advised customer to allow 24-36 hrs for unit to return to no
Near Wellington, OH 44090
David R
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc no ice, customer said unit didn’t make ice for 2/3 days and then out of no where started making ice. Arrived today and customer says unit has been producing ice. Looked inside and bin is full. Icemaker currently has ice in it. All fans working. Custom
Near Cleveland, OH 44109
Corina B
Job Details:
04/09/2020
FREEZER FRIGIDAIRE FFFH20F2QWD Replaced the thermostat. Advised cust to wait 24 hrs before putting food in. Optest ok.; used 1 SHIPPING (shipping and handling) from stock
Near Edgewood, OH 44004
Jeff M
Job Details:
04/09/2020
DRYER AMANA NED4655EW1 The unit produces heat. They have an extremely long. I told them disconnect the vents run one cycle they will notice how easy the machine dries the cycle that will tell them for sure hundred percent venting issue
Near Parma, OH 44134
Corina B
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Replaced the defrost timer. Optest ok
Near Elyria, OH 44035
David R
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit ice bin freezing up. Found ice bin full, ice was covering the back clumped together not allowing ice bin to rotate. Let customer know about using it often and also the flow of warm air clinging to the ice and causing that build up. Suggest ever 2
Near Bedford Heights, OH 44128
Joe O
Job Details:
04/09/2020
DISHWASHER WHIRLPOOL WDF330PAHW1 "Cc: not working, just lights flashingFound supplied cord under dishwasher was not receiving any power. Connected unit to 120v. Unit started right up. Unit functioning as designed. Op test ok"
