We serviced a
MSD2651HEW WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 03/23/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees, no frost pattern on evaporator, evaporator fan is running, condenser fan is running, compressor is not running, heard start relay clicking, applied 120vac to compressor, compressor started, unit began to cool, unit needs new start device, no customer here to sign paperwork ; ordrng 1 8201786 (start device,combo)
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Chad P.
Job Details: 03/23/2018
Replaced ice facia op test ok ; Job Cmpltd
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 03/23/2018
Installed upper rack tracks, lower racket wheels Thermistor sensor and drain pump... OP test ok ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/23/2018
Replaced the icemaker. Optest ok. ; Job Cmpltd
We serviced a
MBF1958XEW1 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44134
Corina B
Job Details: 03/23/2018
CC that there is a noise coming from the unit. Ran diag found the damper door is making the noise. Will need a new damper door. Called SM to order part ; ordrng 1 WPW10196393 (damper control assy), schdld next appmnt for 3/28 WED
We serviced a
59675523400 KENMORE
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 03/23/2018
Customer complaint unit is not cooling, compressor not running, unit getting 1.3 amps, start device is good, compressor failed, customer supplied compressor w/ dryer and start dev., schdld next appmnt for 4/2 MON
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Madison Township, OH 44057
Jeff M
Job Details: 03/23/2018
The lid lock was broken installed new part unit op tested good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KODE507EWH02 KITCHENAID
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 03/23/2018
Installed new user interface , op test good ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Westlake, OH 44145
Dan H
Job Details: 03/23/2018
Customer complaint that start button fell into console, confirmed, no damage to mounts, reinstalled switch, op test good ; Job Cmpltd
We serviced a
KENMORE REFRIGERATOR
Model 596.58637890
Near Leroy Township, OH 44077
Jeff M
Job Details: 03/23/2018
he unit has a good frost pattern but the evap fan isn’t spining the unit needs a new fan ; ordrng 1 WP10513803 (FAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 3/28 WED 8-12
We serviced a
KDFE104DWH4 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/23/2018
Replaced control board. Tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/23/2018
Replaced switch harness parts Unit op test good. ; Job Cmpltd,
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/23/2018
15:04, Ran unit at 350 and 400. Unable to duplicate the noise at this time. Cust did have video of unit making the noise. Tech would like to reschedule for return and have Cust run over for an extended period of time before showing up. ; schdld next appmnt for 3/28 WED
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsville Township, OH 44004
Arthur V
Job Details: 03/23/2018
Replaced gearcase ,hub,and hub screws. Recalibrated and op test good ; Job Cmpltd,
We serviced a
FRIGIDAIRE FREEZER
Model LFFU14F5HWH
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/23/2018
Found evap drain clogged/frozen, cleared ice and drain, op test ok; , Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE5A
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/23/2018
Found ice room fan frozen, ice on back wall, needs fan and seal; ordrng 1 5303918784 (SEAL) and 1 5304493604 (FAN KIT), schdld next appmnt for 3/28 WED ! [**],
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES0
Near Rootstown Township, OH 44272
Robert A.
Job Details: 03/23/2018
Ran diagnostics, good, no codes, set bake, 400, unit preheater and cycled several tomes, unable to duplicate, talked w/cust how to set controls, op test ok; Job Cmpltd,
We serviced a
MGR8775AB0 MAYTAG
Model RANGE
Near Broadview Heights, OH 44147
Corina B
Job Details: 03/23/2018
Found unit failing to ignite. Ran bake at 350. When unit did ignite temps checks good. Needs ignition kit per service pointer. ; ordrng 1 W10700720 (IGNITION KIT ), schdld next appmnt for 3/30 FRI
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Avon, OH 44011
Brian B
Job Details: 03/23/2018
Leveled machine so crisper drawers close properly. Found ff crisper drawer side bracket had come off of slide. Installed bracket onto slide. Also, mullion flipper not flipping properly causing doors to hit. Broken mullion rail. Will need new rail. Office to order part.; ordrng 1 W10806457 (RAIL), schdld next appmnt for 3/28 WED 8-11
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Avon Lake, OH 44012
Brian B
Job Details: 03/23/2018
Checked temps, 55 frz, 47 ff, 55 icebox. Very little frost pattern on frz evap. Leak in sealed system. Ran diag, step 4, valve working properly. Will need ff evap. Removed ff evap cover. Drain trough under evap rusted out and drain is plugged. Styrofoam fan and housing full of mold. Will need evap, drain trough, dye filter, and fan / housing assembly. Also compressor is loud and may have sucked in air due to low side leak. Per whirl, also must replace compressor. Called office and spoke to Jess. Ok to scedule for Tuesday as customer is going out of town for medical reasons. Customer paid for parts not covered under warr.; ordrng 1 W11162078 (DRIP PAN 5327) and 3 WPW10143759 (DRYER)s and 1 WPW10451893 (FAN ASSEMBLY 10347) and 1 WPW10466675 (COMPRESSOR) and 1 WPW10643261 (EVAP RC), schdld next appmnt for 3/27 TUE ! [****],
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 03/23/2018
The water valve is not receiving power in the sump assembly is seized up needs new water valve and sump assembly; ordrng 1 W10804115 (CONTROL ) and 1 W10837026 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEGMYW01
Near Maple Heights, OH 44137
Robert A.
Job Details: 03/23/2018
Found evap drain clogged at end, corrected, cleared ice, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES1
Near Maple Heights, OH 44137
Robert A.
Job Details: 03/23/2018
, Ran diagnostics, good, Set bake watched unit preheat, and cycle, added a ground to bake burner, op test ok; Job Cmpltd,
We serviced a
KDTE234GWH0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Dan H
Job Details: 03/23/2018
Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WDT790SAYM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/23/2018
, Customer complaint unit is not washing correctly, ran diagnostics, found error code f7e1 no heat, found control burnt at the p4-4 and p4-3 pins, harness is good, unit needs new control; ordrng 1 W10482988 (elect control board)
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Macaulay G.
Job Details: 03/23/2018
Customer complaint that dryer doesn’t always dry clothes. Put timer on timer dry to test. Constantly heated and ran properly. Tested on sensor dry with wet clothes. Ran properly. Tested with dry load, heated minimally and advanced quickly, as designed. Could find no issues. Advised to swap washer and dryer to shorten vent.; Job Cmpltd
We serviced a
WDF560SAFT2 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Corina B
Job Details: 03/23/2018
CC that the right leg is bent. Found the right leg is bent the door is hitting the tub Will need a new tub. ; ordrng 1 WPW10681507 (tub-dishwr), schdld next appmnt for 3/28 WED
We serviced a
M1TXEGMYW01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Dan H
Job Details: 03/23/2018
Leak from evaporator. Will need replaced. ordrng 1 WPW10314205 (evaporator)
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 03/23/2018
Found agitator rusted to GEARCASE. Tech had to break to remove. Installed GEARCASE. Op test ok. Needs agitator replaced. Cust s husband might be able to replace the agitator himself. If he can they will call in and cancel the return date. ; ordrng 1 W10752283 (washplate), schdld next appmnt for 3/30 FR
We serviced a
LGHB2867PFGA FRIGIDAIRE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Corina B
Job Details: 03/23/2018
CC that the im does not work. Found the IM getting power, will need an im And water valve. Called SM to order parts. ; ordrng 1 242253002 (valve-water) and 1 243297606 (ice maker), schdld next appmnt for 3/28 WED
We serviced a
MGR6775BDS WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Corey L.
Job Details: 03/23/2018
Customer complaint unit is top oven won’t heat past 105 degrees, found ignitor open, replaced ignitor, op test good; used 1 12400035 (IGNITER) from stock, Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Brian B
Job Details: 03/23/2018
Found RF burner not working. RepIred loose burner wiring. Op test ok. No charge to customer as this burner was just repaired.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW0
Near Avon Lake, OH 44012
Brian B
Job Details: 03/23/2018
Cc dryer making screeching noises. Pulled drum, vacuumed underneath, replaced idler pulley from t/s. Op test ok; used 1 279640 (PULLEY-IDLER) from stock, Job COMPLTD
We serviced a
WHIRLPOOL WASHE
Model WTW8500DW0
Near Cleveland, OH 44120
Jeff M
Job Details: 03/23/2018
The unit had a overload and off balance code I cleared the codes unit tested good good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC200BW1
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 03/23/2018
Hot water valve was clogged I cleaned the valve tetsed good ; Job Cmpltd,
We serviced a
IKEA RANGE
Model IBS650PXS00
Near Cleveland, OH 44118
Jeff M
Job Details: 03/23/2018
Clean glass and door. The hinge are not locking in a place needs left and right hinge; ordrng 1 WP9760577 (L HINGE ) and 1 WP9760578 (R HINGE ), schdld next appmnt for 3/28 WED 8-12,
We serviced a
WHIRLPOOL FREEZER
Model WRT108FZDW02
Near Beachwood, OH 44122
Jeff M
Job Details: 03/23/2018
I was not able to duplicate the issue unit was working when I got there; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Mentor, OH 44060
Arthur V
Job Details: 03/23/2018
Found unit needs rollers,belts ,and idler pulley assembly. Left front off PER CUSTOMER REQUEST. left unplugged also. ; ordrng 1 4392067 (dryer repair kit) and 1 WP8544742 (belt) and 1 WPW10547292 (pulley-idr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 3/28 WED !,
We serviced a
MAYTAG DRYER GAS
Model MGDC215EW2
Near Cleveland, OH 44132
Arthur V
Job Details: 03/23/2018
Found issue is with customer vent. No air flow Heat is working well unit is operating properly. Advised cust about vent ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model KOSE500ESS02
Near Mentor, OH 44060
Arthur V
Job Details: 03/23/2018
Found f6e6 faulty communication at the am board. According to techsheet. Order am bd and if error reappears order console Ordering both. Reschedule at customer requests ; ordrng 1 W11087454 (CONSOLE ) and 1 W11179310 (CONTROL ), schdld next appmnt for 3/30 FRI !,
We serviced a
FGMV205KFA FRIGIDAIRE
Model MICROWAVE
Near Olmsted Township, OH 44138
Dan H
Job Details: 03/23/2018
Customer complaint that unit does not heat, confirmed, found capacitor, diode and magnetron shorted, wave guide is burned, unit cannot be repaired
We serviced a
MAYTAG DISHWASHER
Model MDB7751AWS
Near Shaker Heights, OH 44122
Robert A.
Job Details: 03/23/2018
Found piece of plastic in motor, removed, ran unit, op test okPivot for tines broken, cust to install;
We serviced a
KUDE70FXSS5 WHIRLPOOL
Model DISHWASHER
Near Perry, OH 44081
Corina B
Job Details: 03/23/2018
Replaced the vent. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW3
Near Cleveland, OH 44124
Robert A.
Job Details: 03/23/2018
Ran diognastic cycle, drain pump making noise, long drain, replaced pump, ran recal cycle, op test okUnit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; used 1 W10536347XXX (XXXPUMPXXXDONOTRESTOCK120.98) from stock Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 03/23/2018
The code to the condo is not the correct code. Talked to cust. And told him that I can not get in. CC that the dishes are not drying. Advised cust to hit 3 different buttons 3xs the panel will light up and then run a calibration for the heater to turn on. ; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Corina B
Job Details: 03/23/2018
Replaced the gas valve. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model WU304
Near Cleveland, OH 44139
Robert A.
Job Details: 03/23/2018
Found water valve cracked, per look up, no longer available; ordrng 1 902543 (VALVE65.43 NLA),
We serviced a
ED25RQXYW02 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 03/23/2018
Tested water dispenser. No issues found.; Job Cmpltd
We serviced a
KCGS556ESS02 KITCHENAID
Model COOK TOP
Near Westlake, OH 44145
Corina B
Job Details: 03/23/2018
CC that the center burner is not lighting. Found the center burner is not sparking. Will neeed a new ignitor and spark module. Called SM to order parts. ; ordrng 1 WPW10475149 (module-spk) and 1 WPW10639175 (holder-orf), schdld next appmnt for 3/30 FRI
We serviced a
RBD305PDB14 WHIRLPOOL
Model WALL OVEN
Near Rocky River, OH 44116
Dan H
Job Details: 03/23/2018
Replaced the thermal fuse. Optest ng. Found the thermal fuse to the control is open will need a new fuse. Called SM to order part. Cust will be out of town for 3 weeks.; ordrng 1 4456654 (fuse-thrml), schdld next appmnt for 4/20 FR
Near Cleveland, OH 44113
Corina B
Job Details: 03/23/2018
MDB7749SBM1 MAYTAG DISHWASHERCC that the left side is leaking. Removed the front panel found its leaking by the hinge. Found soap residue around the door and gasket. Will need a new gasket. Called SM to order part. ; ordrng 1 W10864081 (seal), schdld next appmnt for 3/28 WE
We serviced a
KDTE204GPS0 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 03/23/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Corey L.
Job Details: 03/23/2018
Customer complaint unit shakes during operation, found dishwasher unlevel and not flush, adjusted dishwasher, op test good; Job Cmplt
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Corey L.
Job Details: 03/23/2018
Customer complaint unit is not operating, ran diagnostics found f7e6 motor fault, found actuator failed, replaced actuator, op test good; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
MEEX700XW0 MAYTAG
Model DRYER
Near Garfield Heights, OH 44105
Corey L.
Job Details: 03/23/2018
Customer complaint unit does not start, ui powers on but unit does nothing when starting a cycle, found thermal fuse open, replaced thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MFX2570AEB4 MAYTAG
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 03/23/2018
Customer complaint of water leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; Job Cmpltd
We serviced a
WRF560SEYW00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 03/23/2018
Customer complaint that unit is leaking water, found ice buildup common with evaporator drain tube clog, unit needs drain tube and ice cleared, cleared ice and drain tube, op test good , customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
WDF330PAHB0 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Dan H
Job Details: 03/23/2018
Customer complaint not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to use a rinse aid and run hot water in sink before starting to help aid with drying dishes, unit is operating as designed ; Job Cmpltd
We serviced a
KFCP22EXMP5 KITCHENAID
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 03/23/2018
Ice maker cracked and leaking. Will need replaced. Customer does not want to make repair
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Carlisle Township, OH 44050
Macaulay G.
Job Details: 03/23/2018
Replaced leveling feet, kick plate, and freezer bin.; Job Cmpltd
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICRO OVEN
Near Strongsville, OH 44136
Chad P.
Job Details: 03/23/2018
Cc unit no longer heating. Dropped unit. Found loose connection on mag. Crimped wiring and reset connections. Ran unit with load. Now heating. Op test ok. ; Job Cmpltd
We serviced a
GD5DHAXVB06 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 03/23/2018
Found water line frozen in door. Temps check normal in ff and fz section. Replaced water line with surplus. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/23/2018
Tracked replaced. Op test ok. ; Job Cmpltd
We serviced a
WMH31017HS0 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 03/23/2018
Found no power to bulb and bulb open. Relay on control is not closing. Needs control and build replaced. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10892389 (CONTROL BOARD), schdld next appmnt for 4/13 FRI
We serviced a
RBD275PDB14 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44124
Corey L.
Job Details: 03/23/2018
Installed control panel, op test no good, control board needs replaced, part is discontinued, office to refund customer; Job Cmpltd
We serviced a
KSDG950ESS0 KITCHENAID
Model WALL OVEN
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 03/23/2018
Customer complaint that oven is not heating, tried to start bake cycle, unit flashed f1e0(eeprom communication error), reset control, started bake for 350 degrees, oven heated, op test good, if problem should reoccur unit will need new control; Job Cmpltd
We serviced a
KUDS24SEBL5 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44112
Dan H
Job Details: 03/23/2018
Customer complaint that unit is not draining, started normal wash cycle, cancelled, unit drained, repeated several times with same results, unit is operating as designed ; Job Cmpltd
We serviced a
WMH53520CH2 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/23/2018
Replaced thermostat, magnetron, capacitor, diode, and control. Unit is still not powering on. Cabinet and cavity are damaged with smoke. Rescheduling for a time to call whirlpool.; schdld next appmnt for 3/29 THU
We serviced a
KUDI01ILBL6 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44128
Chad P.
Job Details: 03/23/2018
Replaced fill valve. Op test ok. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Garfield Heights, OH 44105
Chad P.
Job Details: 03/23/2018
Start winding in motor open. Needs motor replaced .. t.s. Part number wrong. Need to order motor. ; ordrng 1 279827 (motor!dryer), used 1 279827 (MOTOR) from stock, schdld next appmnt for 3/26 MON
We serviced a
MAYTAG WASHER
Model MVWC200XW2
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/23/2018
Found 2 error codes f7e1and f7e7. Both error codes point to actuator. Replaced with truck stock. Recalibrated. Op test good ran auto test unit completed test and passed. Cleared all error codes. ; used 1 WPW10006355 (ACTUATOR) from stock, , Job Cmpltd
We serviced a
CROSLEY DRYER
Model ZGD7009GW0
Near Mantua, OH 44255
Robert A.
Job Details: 03/23/2018
nstalled console, op test ok; Job Cmpltd, s
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWW2
Near Windham, OH 44288
Robert A.
Job Details: 03/23/2018
Found handle and panel broken; ordrng 1 W10811149 (PANEL), schdld next appmnt for 3/27 TUE 12-4,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Rootstown Township, OH 44266
Robert A.
Job Details: 03/23/2018
Installed valve and ice maker, tested valve, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS0
Near Aurora, OH 44202
Robert A.
Job Details: 03/23/2018
nstalled control, op test ok; Job Cmpltd,
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 03/22/2018
CC that the fz is not cooling. Checked the gasket, good. Checked the fans are running. Checked the fz evap, ice build up on cap tube. Will need a evap and compressor. ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor) and 1 W11109499 (drier-tube), schdld next appmnt for 3/28 WED
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near Lorain, OH 44055
Macaulay G.
Job Details: 03/22/2018
Found seal to door was not sticking in to frame. Used a sealant to secure seal. Sealing ok now.; Job Cmpltd
We serviced a
WMH32519FT WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44134
Chad P.
Job Details: 03/22/2018
Found interlocks failing. Replaced. Op test ok. ; Job Cmpltd
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 03/22/2018
Replaced the door. Advised cust to replace the plastic waterline with a copper or braided flex line. Optest ok. ; Job Cmpltd
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/22/2018
Test 39 in diagnostics for rc thermistor is testing open. Fan testing open. Office to order evaporator fan with harness. ; ordrng 1 W10799016 (motor-evap), schdld next appmnt for 3/28 WED
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/22/2018
Replaced light in refrigerator. Customer stated that freezer light recently went out as well. Office to order freezer light.; ordrng 1 WPW10515057 (light), schdld next appmnt for 3/28 WED
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/22/2018
Fan running ok to cool boards. Testing ok. Explained to customer that this is normal.; Job Cmpltd,
We serviced a
KUDI01ILBT2 KITCHENAID
Model DISHWASHER
Near Newbury Township, OH 44065
Corey L.
Job Details: 03/22/2018
Customer complaint unit is not drying and rack wheels fell off, replaced wheels on upper rack, found element open, replaced element with heater kit from service pointer, (cntrl & element), op test good; Job Cmpltd
We serviced a
WDT750SAHV0 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 03/22/2018
Cc water leaking from dishwasher door, ran normal wash cycle. No leaking observed installed checks good. Advised to use as normal and monitor. If any issues return please contact wpl back. ; Job Cmpltd
We serviced a
MMV4206FZ0 MAYTAG
Model MICROWAVE
Near Avon Lake, OH 44012
Dan H
Job Details: 03/22/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/22/2018
Replaced light in refrigerator. Customer stated that freezer light recently went out as well. Office to order freezer light.; ordrng 1 WPW10515057 (light), schdld next appmnt for 3/28 WED
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 03/22/2018
Customer complaint that unit is not draining, confirmed, found drain hose clogged, unclogged drain hose, op test good ; Job Cmpltd
We serviced a
WDTA50SAHB0 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 03/22/2018
Found interface randomly selecting commands. Found frack on interface and small dent in upper right hand side of panel. Needs door panel and interface replaced. ; ordrng 1 W10897413 (UI ) and 1 W11087926 (PANEL), schdld next appmnt for 4/2 MON
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Corey L.
Job Details: 03/22/2018
Replaced damper control, much quieter, op test good; Job Cmpltd,
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 03/22/2018
Cc that ff section stopped cooling but returned to normal. Found back wall of evap had slight amount of frosting on it. Damper checks good. Put unit into forced defrost. Unit is able to defrost. Out unit into timed defrosted. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
RTW4516FW2 AMANA
Model WASHER
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/22/2018
CC that the unit does not turn on and is leaking. There is no power to the outlet. Will need an electrician. Found the water leaking from the water valve the control, motor, cap, shifter, drain pump are covered in water. Called SM to order parts. ; ordrng 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W10919003 (pump-water) and 1 W11038696 (valve) and 1 W11158830 (CAP) and 1 W11170318 (CONTROL), schdld next appmnt for 4/5 THU
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Corina B
Job Details: 03/22/2018
CC that the unit started to smoke when the broiler was on threw the burners. Found the middle burner has grease down on the orfice holder, took pic. Called SM to order part, had me call t/l. Called T/l Todd file # 7721566049 ordrng 1 W10732141 (holder-orf), schdld next appmnt for 3/27 TUE
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near University Heights, OH 44118
Corina B
Job Details: 03/22/2018
CC that there is a humming when the unit is running. Turned unit on and the pump and motor are humming. Will need a new pump and motor. Called SM to order part. ; ordrng 1 W10805015 (pump&motor), schdld next appmnt for 3/27 TUE
We serviced a
WFW70HEBW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/22/2018
CC that the unit does not spin and drain error code F9e1. Called SM and wants to order drain pump and main control. ; ordrng 1 WPW10391443 (pump-water) and 1 WPW10583356 (cntrl-elec), schdld next appmnt for 3/27 TUE
We serviced a
KRMF706ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44124
Corina B
Job Details: 03/22/2018
CC that the fz frosts up and the UI has po on it. Unit is unplugged when I arrived. Called SM, had me check the 3 way valve and the fz thermistor, good. Fans are running. Will need a main control and a UI. Called SM to order parts ; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec), schdld next appmnt for 3/27 TUE
We serviced a
MVWC565FWO MAYTAG
Model WASHER
Near Cleveland, OH 44134
Corina B
Job Details: 03/22/2018
CC that the spin light stayed on. Held the button cleared the spin cycle. Ran diag F0E2 – OVER SUDS CONDITION DETECTED. Advised cust to use only 1-2 tablespoons of detergent. Ran an auto test and a calibration. Ran a normal load and a drain spin. Job Cmpltd
We serviced a
KDTM354ESS1 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Corina B
Job Details: 03/22/2018
CC that the stops have fallen off. Replaced the adjusters. Optest ok.; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corey L.
Job Details: 03/22/2018
Customer complaint unit is not making ice, ice maker did not harvest last load, ice was in tray bin was empty, per service pointer ice maker on this unit’s date is before upgraded ice maker, unit needs new ice maker ; ordrng 1 W10908391 (icemaker), schdld next appmnt for 3/27 TUE
We serviced a
JJW7530DDS JENN-AIR
Model RANGE
Near Moreland Hills, OH 44022
Corey L.
Job Details: 03/22/2018
Customer complaint unit is not heating at all, confirmed line at terminal block is severed and burned electronic filter attached, unit needs new terminal block, electronic filter, connector and nut ; ordrng 1 74011370 (HARNESS & FILTER) and 1 WP7103P027 (NUT block-term) and 1 WPW10245259 (block-term) and 1 WPW10281322 (connector)
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Dan H
Job Details: 03/22/2018
Customer complaint of f5e2 error code, confirmed, unit is flashing f5e2(lid lock failure) error code, lid lock test good, unit needs new control; ordrng 1 W10812418 (cntrl-elec), schdld next appmnt for 3/27 TUE