Near Newbury Township, OH 44065
Brian M
Job Details: 01/20/2020
WALL OVEN KITCHENAID KEBK171BSS00 Cc unit not turning on and enamel is cracking and rusting Took pics of enamel Found thermal fuse open Replaced using truck stock ran test bake to 350 Called whirlpool about enamel/ rust stated it’s non repairable Advised someone should reach out in about
Near Olmsted Falls, OH 44138
David R
Job Details: 01/20/2020
DISHWASHER FRIGIDAIRE FFBD2407LS1C "Cc not draining. Found drain pump open, tested at control. Control giving 120. Ordering drain pump.; ordrng 1 A00126401 (pump assembly), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/20/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Replace icemaker and ran test 45 fill test and reboot computer,opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc that the unit was making a vibrating noise coming from the left side. Removed shelves and evaporator compartment cover. Found good frost pattern. Advised customer to keep food from pressing on the evaporator compartment. Unit is working as designed.
Near Lorain, OH 44052
Gabriel P
Job Details: 01/20/2020
DRYER MAYTAG PDET920AYW "Found defective motor from wearing tare,giving estimate they will not fix"
Near Lorain, OH 44053
Gabriel P
Job Details: 01/20/2020
RANGE WHIRLPOOL WEE745H0FS2 Replaced cooktop. Optest ok.
Near Kent, OH 44240
Brian M
Job Details: 01/20/2020
WASHER MAYTAG MVWB880BW0 Cc that it’s not making selectionsFound unit able to make selections but the new interface you have to push a little harder than the old one Showed and explained to customer OP TEST OK
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/20/2020
REFRIGERATOR KITCHENAID KBFN406ESS01 "Cc unit door hinge is popping and ice maker will not stop making ice Found top left hinge screw is stripped and bushing is worn out, Tested ice maker and bail arm will not shut Ice maker off Needs needs left door hinge replaced and ice maker ; ordrng 1 W
Near Lorain, OH 44053
Gabriel P
Job Details: 01/20/2020
DRYER WHIRLPOOL WED4815EW1 "Pulley was defected,replace dryer kit from truck stock,opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/20/2020
RANGE KENMORE 790.9641940F "Found defective hinges customer will fix; ordrng 1 5304485228 (hinge kit), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Corina B
Job Details: 01/20/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 "CC that there is a loud noise. Ran diag found the damper noisy. Will need a new damper. Part is still under one year warranty. Plugged unit out found the condenser fan running the stops. 0 volts to the condenser fan when stope. Will need a condenser fan,
Near Rocky River, OH 44116
Corina B
Job Details: 01/20/2020
WASHER WHIRLPOOL MVWB835DW4 "CC that the unit sensing and wash back to sensing. Ran diag F7e5 Shifter Failure. Basket sticks when spinning. Checked in between the tub and basket clear. Replaced the clutch and gear case from t/s. Ran calibration. Started a normal cycle. Optest ok. ;
Near Highland Heights, OH 44143
Jason N
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM00 "Installed control and door handle. Found freezer section frosted up, no airflow to ff section, passages iced over. Defrosted freezer, checked door gaskets, good seals. Op test good. Advised customer to allow up to 24 hrs for unit to return to desired tem
Near Avon, OH 44011
David R
Job Details: 01/20/2020
DRYER MAYTAG MGDC465HW0 "Cc timer will keep going past the off when it’s suppose to stop and just keep cycling. Ordering timer and switch; ordrng 1 8530169 (switch,temperature) and 1 WPW10185992 (timer)"
Near Aurora, OH 44202
Brian M
Job Details: 01/20/2020
DISHWASHER GE GDT655SSJ0SS "Installed main control Issue is still present Ran through diagnostics Found door switch not working Needs door switch ; ordrng 1 WD21X10490 (latch tub3181), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44053
Gabriel P
Job Details: 01/20/2020
DISHWASHER MAYTAG MDB8969SDM1 Found error code F7e1 no heat. Checked heating element. Open. Also Reading on service matter errorS check and did everything I’m supposed to check ordering parts needed ; ordrng 1 W10703867 (heater) and 1 W10864081 (gasket)
Near Madison, OH 44057
Dan H
Job Details: 01/20/2020
REFRIGERATOR GE GSHS5KGXGCSS "Installed new door switch, op test good"
Near Concord Township, OH 44077
Joe O
Job Details: 01/20/2020
WASHER ELECTROLUX EIFLS60LT1 "Cc: loud in spin cycleFound washer leaking from rear tub. Found bearing extremely loud. Needs front and rear tub, inner basket, and seal.Customer does not want to repair at this time"
Near Mentor, OH 44060
Corina B
Job Details: 01/20/2020
REFRIGERATOR JENN-AIR JFC2089HES "CC that the unit is not cooling. Unit was unplugged when arriving. Plugged unit in 10.7 amps when compressor is trying to turn on. Locked rotor 10 amps. Will need a new compressor. ; ordrng 1 W10160407 (compressor 40350), used 1 SHIPPING (shipping and ha
Near Mentor, OH 44060
Jason N
Job Details: 01/20/2020
FREEZER WHIRLPOOL WRF757SDHZ00 Cc freezer light stopper working Installed customer supplied pre Id led module. Light op restored to freezer. Op test good.
Near Bay Village, OH 44140
Corina B
Job Details: 01/20/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Ran the entitlement, good. CC that a piece fell off. Found the hinge lock is broken off. Will need new hinges and receivers the top trim is cracked. ; ordrng 2 W10647259 (hinge-recv)s and 1 W11096161 (trim-vent) and 1 WPW10299224 (hinge-door) and 1 WPW10
Near Mantua, OH 44255
Brian M
Job Details: 01/20/2020
WASHER WHIRLPOOL WTW4816FW2 Cc unit will not start Found control to be getting power but no green power light on board Needs control board EST only
Near Lakewood, OH 44107
Corina B
Job Details: 01/20/2020
RANGE WHIRLPOOL WFG320M0BW2 Replaced the burner heads. Optest ok.
Near Kingsville, OH 44048
Joe O
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRF532SMBW01 Installed control. Unit is cooling. Op test ok
Near Strongsville, OH 44149
Gabriel P
Job Details: 01/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Check temperature 44 degrees and 40 degrees spoke to whirlpool tech line the want me to replace freezer fan and fresh food section ; ordrng 1 W11087438 (motor-evap) and 1 W11249952 (motor-evap)
Near Nelson Township, OH 44231
Brian M
Job Details: 01/20/2020
KITCHEN WHIRLPOOL WFG320M0BB2 Installed control ran test bake to 350OP TEST Ok
Near Oberlin, OH 44074
David R
Job Details: 01/20/2020
DRYER WHIRLPOOL WGD4815EW2 Replaced part. Tested. Good. Op test ok
Near Cleveland, OH 44113
Corina B
Job Details: 01/20/2020
DISHWASHER WHIRLPOOL WDF520PADM0 CC that the unit is not working. Ran diag no codes. Checked power at the control 120 volts. Will need a pump and motor.
Near Mentor, OH 44060
Jason N
Job Details: 01/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Cc unit microwave heating intermittently Ran cycle test, confirmed unit running but not actually heating. Manipulated door slightly and unit started to heat. Ordering interlock assembly. ; ordrng 1 W11033422 (interlock)"
Near Wellington, OH 44090
David R
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL KDTE404DSS0 "Cc not advancing in cycle or runs without stopping for hours, sounds like sometimes it will get stuck mid cycle and not progress, lights stuck on by themselves on UI (express light). Found lights on by themselves, won’t turn off. Will not let me go into
Near Lakewood, OH 44107
Corina B
Job Details: 01/17/2020
OTR MICROWAVE KITCHENAID KMHS120ESS8 "CC that the unit is not heating. Unit is not heating. 11.83 amps when running. Will need a magnetron, diode and cap; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
Near North Ridgeville, OH 44039
David R
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW1 "Replaced parts, new door latch spring was broke, had to replaced from t/s. Tested. Good. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
Near Cleveland, OH 44107
Corina B
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL MRT118FFFZ01 "CC that the unit is freezing food in the ff section. 23* ff Temp is set at the warmest setting. Unit is not responding to diag. Will need a control. ; ordrng 1 W11353815 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jason N
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Cc unit making noise when compressor first turns onConfirmed vibration when compressor running. Found copper suction line routed so that it was contacting compressor. Bent away from compressor. Ran manual compressor tests to confirm no abnormal vibration
Near Lorain, OH 44053
Gabriel P
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW5620HW0 Removed shipping bolts. Removed back panel to check for damage and found no damage. Ran diagnostics. No error codes. Optest ok.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/17/2020
DRYER KENMORE 110.6120201 Found defective motor gave customer and estimate she will not fix
Near Pepper Pike, OH 44124
Joe O
Job Details: 01/17/2020
REFRIGERATOR GE PSC25MSTASS "Found ff and freezer evap frosted over. Ohmed out thermistors and heater harness. Needs control ff evap thermistor and freezer evap thermistor.; ordrng 1 WR49X10152 (main board29939) and 2 WR55X10025 (sensor,temp ff2172)s"
Near Cleveland, OH 44109
Corina B
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Replaced the valve. Cycled the water and ice valve. Optest ok.
Near Munson Township, OH 44024
Brian M
Job Details: 01/17/2020
MICROWAVE ELECTROLUX EW30MC65JS1 Cc unit still not heating Found unit to periodically heat then stop Went to put unit back together and found unit to be giving f84 error Communication error for microwave Followed tech sheet it advised to replace UI and microwave control board EST only
Near Olmsted Falls, OH 44138
David R
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced part, tested all fans, compressor and damper. All normal sounds. Op test ok"
Near Willoughby, OH 44094
Jason N
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed ice maker, ran manual harvest test, ice maker indexed and filled mold with water. Op test good."
Near Atwater, OH 44201
Brian M
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW8500DC5 Cc unit not starting Found lid latch not functioning properly Found UI not making selections Needs lid latch and control board ; ordrng 1 W10861642 (latch) and 1 W11209420 (cntrl-elec)
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replace all parts opt test ok
Near Willoughby, OH 44094
Jason N
Job Details: 01/17/2020
WASHER WHIRLPOOL MHW5630HW0 Installed new dispenser and drawer. Op test good.
Near Cleveland, OH 44109
Corina B
Job Details: 01/17/2020
WASHER MAYTAG MHW6630HW0 "CC that there is banging noise when the water goes into. Started the unit found the water is hammering into the unit, advised cust to hammering valve on the water lines. Optest ok."
Near Solon, OH 44139
Joe O
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL DU1345XTVB2 Cc: leaking bubblesCustomer states it leaked from the corners of the dishwasher and it was mostly bubbles. Ran test cycle. Found excessive suds in unit. Cleared suds. Found unit leaking past the door seal. Needs door seal.; ordrng 1 W10542314 (door seal)
Near Chesterland, OH 44026
Jason N
Job Details: 01/17/2020
RANGE GE J6B908WEK7WW "Cc unit bake not igniting and smelling gas sometimesRan bake test, checked amp draw on ignitor, amp draw very slow to come up to 3a. Takes almost a minute. Ignitor is weak, unit needs ignitor. Informed landlord about repair, he said proceed. Replaced ign
Near Beachwood, OH 44122
Jason N
Job Details: 01/17/2020
MICROWAVE WHIRLPOOL WMH32519FZ0 "Cc unit not workingCustomer stated his unit is not working, no clock displayed. Operation test good, found energy saver option on, turned off for clock to display at all times and set clock time. Op test good."
Near Parma, OH 44129
Corey L.
Job Details: 01/17/2020
DISHWASHER MAYTAG WDT720PADM2 "Replaced control, ran svc test cycle, next wash will calibrate, op test good"
Near Parma, OH 44129
Corey L.
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE204EPA4 "Customer complaint dishwasher not draining and there is a chip in the paint on top right corner, confirmed, found disposal plug still in garbage disposal, removed, op test good, unit has an aftermarket panel on door that is chipped, advised unfortunately
Near Strongsville, OH 44136
David R
Job Details: 01/17/2020
DISHWASHER/B-IN KITCHENAID KUDP01ILBL6 "Was looking at parts, wrong part was ordered she needs the dispenser per tech notes. Called customer just to confirm and it is the wrong part. Ordering dispenser ; ordrng 1 WP8558129 (dispenser)"
Near Rocky River, OH 44116
Corey L.
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE334DSS0 "Customer complaint dishwasher is loose and leaking some after new counter top was installed, confirmed, found unit leaning forward and not mounted to counter or cabinets and seen evidence of water leaking from right side of door on insulation, counter is
Near North Olmsted, OH 44070
Corey L.
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced control, op test good"
Near Brecksville, OH 44141
David R
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced part, customer showed me that water has run down into into deli drawer control. Took off control, pool of water and control wires are rotted out. Ordering deli control and door. Also parts research wiring harness that is hooked up to deli drawer
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint washer was leaking from hoses in back had daughter in-law check leak, confirmed water was at one time leaking as there are water streak marks below hot connection at unit, hoses are tight, ran hot and cold valves, no leaking observed,
Near Independence, OH 44131
David R
Job Details: 01/17/2020
WASHER WHIRLPOOL MVWX655DW0 "Cc not spinning or agitating. No error codes. Agitate worked in diagnostics but not spin. In manual mode agitate will work but will hear a lot of clicking. Lifted up unit, grease/oil coming down from gearcase and got on components underneath. Motor is co
Near Strongsville, OH 44149
Corina B
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "CC that there dishes are coming out wet and sometimes the pod does not dissolve. Ran diag f7e1 no heat. Ran diag the pump and motor are not turning on. Checked the power at the control for the pump and motor, 120 volts. Will need a pump and motor."
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Customer complaint kick plate is either broke or not correctly installed since the wires and water lines can be seen, kick plate was correctly installed and is not broken"
Near Rocky River, OH 44116
Corina B
Job Details: 01/17/2020
WASHER MAYTAG MAH6500AWW Replaced the valve. Start a cold and a warm rinse cycle. Optest ok.
Near Bay Village, OH 44140
Corina B
Job Details: 01/17/2020
RANGE WHIRLPOOL WFC310S0EW3 Replaced the control. Heated oven to 350*. Brought the core back for return. Optest ok.
Near Solon, OH 44139
Joe O
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT710PAYM5 "Cc: runs through cycle but not cleaningRan test cycle. Unit fills. Sump hums then drains. Found error codes f7e1(no heat) f6e6(cool water) f6e2(fill valve electrical problem) and f10e1(dispenser electrical problem). Found sump receiving power will not sp
Near Cleveland, OH 44139
Joe O
Job Details: 01/17/2020
WASHER MAYTAG MHW6630HC0 "Cc: LO FL errorFound error codes f8e1(long fill) f0e2(over suds). Ran quick test. Pressure hose is clean, not kinked. Ran quick wash. Needs pressure switch; ordrng 1 W11316246 (switch-wl)"
Near Lakewood, OH 44107
Corina B
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW6620HW0 "CC that the unit is not draining. Started a rinse and spin. Drain pump, drain the water. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."
Near Cleveland, OH 44106
Jason N
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW3090JW "Cc unit code deN, and won’t cycle.Confirmed deN mode, canceled demo mode. Stared normal cycle. Would not start cycle. Ran diagnostics, would not enter diagnostics. Unit needs main board.Needs second tech for stack dryer. ; ordrng 1 W11334214 (CONTROL)"
Near Lyndhurst, OH 44124
Dan H
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSSS42QMW01 "Recovered refrigerant, installed heat exchanger and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before r
Near Broadview Heights, OH 44147
Dan H
Job Details: 01/17/2020
RANGE WHIRLPOOL KSEB900ESS3 "Customer complaint of loud noise from fan, confirmed, also found hinges sprung, unit needs new hinges; ordrng 2 W11162113 (hinge-door)s"
Near Ravenna, OH 44266
Brian M
Job Details: 01/17/2020
WASHER ROPER RTW4640YQ0 Cc unit will not lock and found white plastic under tub Verified lid lock not functioning also found white plastic to be from tub ring nothing that will cause an issue Needs lid lock Replaced using truck stock Ran auto test and calibration OP TEST OK ; us
Near Ravenna, OH 44266
Brian M
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW5620HW0 Installed UI Ran test 12 (auto test unit completed test with no issue Advised to use as normal OP TEST OK
Near Westlake, OH 44145
Gabriel P
Job Details: 01/17/2020
RANGE WHIRLPOOL WEG745H0FS0 "Replace igniter and module ,opt test ok"
Near Willoughby, OH 44094
Jason N
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW0 Cc unit not agitating Customer states he called whirlpool about this and has an extended warranty.Found washplate loose. Removed and found spines worn down. Unit needs washplate.; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)
Near North Royalton, OH 44133
Corey L.
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint fridge is freezing some things on top shelf and plastic on shelf broken, customer has a packed fridge with items pushed against back wall, explained theory of operation, temp was 37 ff, temp was set one from coolest, customer stated it
Near Strongsville, OH 44136
David R
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Replaced part, op test ok"
Near Maple Heights, OH 44137
Dan H
Job Details: 01/17/2020
REFRIGERATOR AMANA ART318FFDB06 "Installed new evaporator fan motor, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/17/2020
LAUNDRY CENTER MAYTAG MVWB765FW3 Cc that the unit ran and then shut off before rinse cycle. Ran diagnostics found F8E1 long fill. Also user interface started singing and starting to flash all lights like lullaby song ordering control panel and also there is a lid switch fault error as we
Near Aurora, OH 44202
Brian M
Job Details: 01/17/2020
RANGE WHIRLPOOL WFG320M0BW0 Cc unit glass has popped away from fram Advised customer to use double mounted tape to re-secure to frame I did not have any in stock so customer ran up to store and and got some and walked him through on doing it
Near Kent, OH 44240
Brian M
Job Details: 01/17/2020
RANGE WHIRLPOOL WFE525S0HZ1 Cc of no bake Found terminal block damaged on the red side Spliced in new red line and installed terminal block Ran test bake OP TEST OK ; used 1 WPW10245259 (TERMINAL BLK RANGE) from stock
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/17/2020
WASHER WHIRLPOOL MVWB765FW3 "Customer complaint washer making a knocking noise while agitating, found 2 nickels a dime and a penny between wash plate and basket, removed, ran high and low agitation, noise is rotor switching direction, normal operating sounds, unit is operating as de
Near Avon, OH 44011
Gabriel P
Job Details: 01/17/2020
DRYER KENMORE 110.770926 "found defective coil Replace coil, from truck stock opt test ok ; used 1 279834 (COIL) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DC3 Found error f6e1 Communication Error: UI Cannot Hear ACUand f0e3 overload and f6e3 Communication Error: ACU Cannot Hear UI; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec)
Near Avon, OH 44011
Gabriel P
Job Details: 01/17/2020
WASHER WHIRLPOOL MVWB765FC3 Cc that the unit stopped working. Ran diagnostics found drain pump overheating and not draining replaced drain pump. Ran calibration. Cleared error codes.Opt test ok. ; used 1 W10876600 (PUMP-WATER) from stock
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Calling whirlpool tech line is still leak notice that the water line connect to a John guest fitting before releasing water it may be bad asking that question to tech line spoke to rick, he say John guest fitting can go bad ask me to order it and replace
Near Bainbridge Township, OH 44023
Brian M
Job Details: 01/17/2020
WASHER MAYTAG MVWB865GW0 Cc of error f6e2 Could not get UI to respond Replaced UI and control Ran auto test and calibration OP TEST OK
Near University Heights, OH 44118
Jason N
Job Details: 01/17/2020
DRYER KITCHENAID KEYE670BWH1 "Cc unit not drying clothes, several cyclesRan dryer test, found no heat. Checked power in to unit, good at 250v. Checked all thermals, found hi limit thermostat open. Replaced using truck stock. Ran dryer op test, good heat and good airflow. Op test good
Near Bainbridge Township, OH 44023
Joe O
Job Details: 01/17/2020
DISHWASHER KITCHENAID KUDS30IXBL8 Installed control and sump assembly. Ran test cycle. Op test ok
Near Berea, OH 44017
Corey L.
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DW4 "Customer complaint washer not filling hoses are letting water out but not when connected, confirmed, valve failed, replaced valve with part sent"
Near Strongsville, OH 44149
Corey L.
Job Details: 01/17/2020
RANGE WHIRLPOOL WOD51EC7AS04 "Customer complaint inner glass on upper door broke, confirmed, reconfirmed estimate with customer, ok, replaced glass with part sent, op test good"
Near South Euclid, OH 44121
Jason N
Job Details: 01/17/2020
OTR MICROWAVE WHIRLPOOL WML75011HN0 "Installed led driver board and main board. Ran op test for lights, fan and heat. All functions passed. Op test good."
Near North Madison, OH 44057
Jason N
Job Details: 01/17/2020
DRYER WHIRLPOOL CGM2941TQ1 "Cc unit not drying and squealing noiseFound squealing noise coming from motor bearing, dryer kit just replaced recently. Replaced motor (279827) using truck stock. Ran op test, good flame for a few cycles then not igniting. Unit needs gas coils. Replaced
Near Parma, OH 44134
David R
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FW3 Replaced valves. Ran test 51/52. Good. Op test ok
Near Auburn Township, OH 44023
Brian M
Job Details: 01/17/2020
RANGE WHIRLPOOL MEW9627FZ02 Cc unit bake is way off Ran test bake found unit be 20 degrees off Found off set to be set to 30 plus Ohmed out thermostat it’s within range Needs control board Customer wants to call warranty company
Near Independence, OH 44131
Dan H
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW9451XW00 "Customer complaint that unit is not draining, cleared drain pump filter basket , unit drains, op test good"
Near Cleveland, OH 44106
Dan H
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed new led, control board not needed"
Near Concord Township, OH 44077
Dan H
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ "Customer complaint of water spilling out of ice, found ice not installed properly, no damage, reinstalled correctly, op test good"
Near Elyria, OH 44035
David R
Job Details: 01/17/2020
DRYER AMANA NED4655EW1 "Cc long dry times. Tested airflow outside, good. Heated coming from dryer on timed dry high heat is cycling up to 215* on and off. Advised of overloading clothes, using different cycles for loads of clothes. Also gave information about wrinkle prevent. U
Near Pepper Pike, OH 44124
Corina B
Job Details: 01/17/2020
REFRIGERATOR GE ZISS480DRGSS Replaced the inverter kit. Advised cust to wait 24 hrs before inserting food. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Mentor, OH 44060
Corina B
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "CC that the crisper bins are freezing food and the drawer does not open smoothly. Found the top shelves too high, lowered the shelves. Found the crisper not sitting correctly. Relined the crisper drawer. Optest ok."
Near Avon, OH 44011
Gabriel P
Job Details: 01/17/2020
WASHER WHIRLPOOL MVWB765FC3 "Left a tool underneath washer that was causing a squeaking sound no damage happen,opt test ok"
Near Thompson Township, OH 44086
Jason N
Job Details: 01/16/2020
WASHER AMANA NTW4516FW2 "Cc unit not cycling properlyCustomer stated unit didn’t spin her cloths out.Ran diagnostics found code f8e1 for no fill,long fill. Ran auto test and calibration. All functions passed. Water fill slightly slow due to low well water pressure. Sounds like c
Near Parma, OH 44129
Corey L.
Job Details: 01/16/2020
REFRIGERATOR WHIRLPOOL GS6NHAXVK01 "Customer complaint ice not being made, confirmed, found ice stripper broken and wedged between mold and ejector, unit needs new Im asm; ordrng 1 2198597 (icemaker assy ), used 1 SHIPPING (shipping and handling) from stock"
Near Kingsville, OH 44048
Arthur V
Job Details: 01/16/2020
REFRIGERATOR WHIRLPOOL WRF532SMBW01 Wrong part wrong box. Talked to BJ office to try to expedite part; ordrng 1 WPW10633728 (CONTROL )