Service History 568

We serviced a
LSN1000KT0 Whirlpool
Model Washer
Near Beachwood, OH 44122
Brian M
Job Details: 08/23/2018
Installed agitator and screw OP TEST OK
We serviced a
MVWC415EW1 Maytag
Model Washer
Near Cleveland, OH 44103
Paul P.
Job Details: 08/23/2018
Found long drain and over suds fault codes in washer. Cleared codes and did manual tests on washer. Had to run through a couple of drain cycles for washer to drain properly. Made sure connections at drain pump and control board were correct. Tested washer, now working properly
We serviced a
WRF757SDEM00 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Corey L.
Job Details: 08/23/2018
Replaced control, raised temps to recommended, advised customer to allow 24-48 hrs for temps to re adjust to normal, op test good
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/23/2018
Ran entitlement for pop. Checks good. Found front right leveling leg backs off. Corrected leveling leg. Found unit stored no fill long fill error code. Unit has no stand pipe. Unit is filling and draining at the same time. Needs a stand pipe installed. ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Macaulay G.
Job Details: 08/23/2018
Reclaimed refrigerant. Installed new compressor and dye drier. Put on vacuum for 15 minutes and held for 15 minutes. Charged with 4.9 ounces of R134a. All tested ok.; Job Cmpltd
We serviced a
WRS571CIHZ00 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/23/2018
Cc trim ring cover broken when deliver,ordering new ,took pick pop purchase ; ordrng 1 W10276265 (trim-dispr)
We serviced a
WRF540CWHB00 whirlpool
Model refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/23/2018
Cc ice on door,explain customer the cause of what happens,found air leak on top and underneath ,explain customer how to prevent it,steam all ice opt test ok and steam gasket door ,found pop on SB web; Job Cmpltd
We serviced a
WMH73521CS5 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 08/23/2018
Found interlocks failing. Also, relay for cooktop lamp stuck in the closed position causing light to stay on at all times. Needs interlocks and control replaced. ; ordrng 1 W10450407 (harns-wire) and 1 W10893407 (CONTROL BOARD)
We serviced a
FGHC2331PFAA frigidaire
Model refrigerator
Near Cleveland, OH 44139
Corina B
Job Details: 08/23/2018
CC that the temp are all over the place and the UI the lights don’t work. Fz 5 ff 60. Found ice at the bottom of the intake, steamed the ice out. Will need a control and UI. Called SM to order parts. ; ordrng 1 242058232 (user interface) and 1 5304498781 (board-main power)
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44128
Dan H
Job Details: 08/23/2018
Customer complaint that unit is not starting, just flashing light, ran diagnostics found f7e5(shifter fault) error code, found optical sensor not reading basket speed, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR)
We serviced a
WFG745H0FS1 whirlpool
Model range
Near Mentor, OH 44060
Corina B
Job Details: 08/23/2018
Replaced the parts listed. Optest ng. Called tl Andrew file # 7722778759 found the door to the oven need to be on when lighting to bake or broil. Heated oven to 350*. Optest ok.; Job Cmpltd
We serviced a
WMH1163XVS0 whirlpool
Model range
Near Fairview Park, OH 44126
Brian B
Job Details: 08/23/2018
Unit not heating. 120v across my relay when off. 120v on primary trans winding when on. Will need new magnetron and diode
We serviced a
MHW6000AW0 maytag
Model washer
Near Fairview Park, OH 44126
Brian B
Job Details: 08/23/2018
CC that not enough water going into machine. Ran diag, no codes. Ran co test cycle, water valves working but noisy. Check pressure hose from switch to tub, all clear. Ran normal cycle with towels. Water did go in, but just enough to saturate clothes. When machine is tumbling in wash , there is no water in drum to wash the clothes. Called whirl TL. 7722778534, he said if there are no codes and valve is not breaking down, machine is probably working as designed. Called AB, he said it is ok to order the parts we deem necessary to repair machine as long as customer gets another auth # from ex warr co. Machine will need new control, pressure sensor and valve. Office to order after auth # is provided . ; ordrng 1 W10445518 (cntrl-elec) and 1 WPW10435242 (WATER VALVE) and 1 WPW10448876 (PRESSURE SENSOR )
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE1011MW2
Near Kent, OH 44240
Robert A.
Job Details: 08/23/2018
Unit 1/2 full of water, pump humming, Found drain pump clogged, cleared pump, ran unit, op test ok; Job Cmpltd,
We serviced a
KBFS25EWMS5 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 08/23/2018
ecovered refrigerant Replaced listed parts Ran a 30 inch vac for 20 min Filled unit with 5.0oz of refrigerant Installed left hand side end cap Frost pattern showed OP TEST OK Advised customer to let run for 48 hours before filling
We serviced a
WDT780SAEM2 Whirlpool
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Paul P.
Job Details: 08/23/2018
Found inside door seal pulled away from right side. Also found large debris in dishwasher. Put seal back, ran test wash and rinse cycle. Took pictures of dishwasher during fill, wash and drain cycles. No leaks found. Note there was still some large debris in dishwasher after cycles. Advised customer on not leaving so much of the food on the dishes before loading the dishwasher. Note on last visit, seals were all in place. Set down mitigation mat.; Job Cmpltd
We serviced a
WFG510S0AW0 Whirlpool
Model Range
Near Parma Heights, OH 44130
Corey L.
Job Details: 08/23/2018
ustomer complaint preheat doesn’t clean and left front burner not lighting, found cover on LF burner not on properly, fixed, burner lit, flames were uneven, showed customer where soot builds and block gas from exiting evenly, started bake and a broil cycle, both burners lit, good even flame, removed racks and emptied drawer to start a self clean cycle at customers request, started cycle for 2:30, door locked and both burners lit, unit is operating as designed; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model no mdl
Near Cleveland, OH 44108
Jeff M
Job Details: 08/23/2018
Unit had a power failure displayed. I cleared the PF code unit tested good. I cannot find a model and serial tag;
We serviced a
MGR6775BDS Whirlpool
Model Range
Near Parma, OH 44134
Corey L.
Job Details: 08/23/2018
Customer complaint sometimes preheat times take a long time when using both upper and lower ovens at the same time, started preheat for upper and lower ovens at 350, upper oven burner lit, lower did not, ignitor glowed, canceled top and the bottom burner lit shortly after, each oven individually lit when independently started, found receptacle has loose ground, advised customer to have an electrician look at the outlet, unit needs a properly polarized ground
We serviced a
GE REFRIGERATOR
Model GNE25JGK FWW
Near South Euclid, OH 44121
Jeff M
Job Details: 08/23/2018
Parts not here yet rescheduled for Tuesday in the morning. Fridge is cooling fine unable to find an issue; schdld next appmnt for 8/28 TUE 8-12,
We serviced a
FRIGIDAIRE DRYER
Model FFQG5000QW2
Near Painesville, OH 44077
Arthur V
Job Details: 08/23/2018
ound high limit open. Needs high limit,operating stat and clips AV ONLY UNIT LEFT APART AT CUSTOMER REQUEST ; ordrng 4 137034500 (clip)s and 1 137116700 (thermostat) and 1 137539200 (limiter), schdld next appmnt for 8/28 TUE !,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 08/23/2018
Installed door. Op test ok. ; Job Cmpltd
We serviced a
FRIGIDAIRE STACK W/D
Model MVWC415EW0
Near Kent, OH 44240
Robert A.
Job Details: 08/23/2018
Ran diagnostics, shifter fault, checked under unit, can see where water leaked through gear case, bearings loud, spun motor by hand, making noise, needs motor also; ordrng 1 W10721967 (CAM KIT) and 1 W10832724 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W11035747 (GEARCASE), schdld next appmnt for 8/28 TUE !
We serviced a
PBF2255HEQ WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 08/23/2018
Found I.m. Unable to eject cubes. Heater failed again. Needs I.m. Assy replaced. ; ordrng 1 D7824706Q (ice maker)
We serviced a
MDB4409PAW0 MAYTAG
Model DISHWASHER
Near Bainbridge, OH 44023
Dan H
Job Details: 08/23/2018
Customer complaint that unit is not starting, found customer was just waking control panel up and not starting cycle, advised customer to hit start again after waking control to start cycle, unit is operating as designed ; Job Cmplt
We serviced a
MMV4205FZ3 MAYTAG
Model MICROWAVE
Near Bainbridge Township, OH 44023
Dan H
Job Details: 08/23/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd
We serviced a
FFHS2611LWMA FRIGIDAIRE
Model REFRIGERATOR
Near Aurora, OH 44202
Dan H
Job Details: 08/23/2018
Customer complaint of loud noises when dispensing ice, found ice bin cracked and crusher teeth bent, unit needs new ice bin, customer can install ; ordrng 1 241860803 (ice container asm)
We serviced a
110.25852400 KENMORE
Model WASHER
Near Auburn Township, OH 44023
Dan H
Job Details: 08/23/2018
Customer complaint that unit is not spinning, found lid switch broken, unit needs new lid switch; ordrng 1 WP3949238 (switch-lid)
We serviced a
KFIS29BBWH00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Macaulay G.
Job Details: 08/23/2018
Found fresh food evaporator built up with ice. Defrosted evaporator and replaced fresh food thermistor from truck stock. All tested ok. Put mitigation mat under refrigerator.; used 1 W10902214 (THERMISTOR)
We serviced a
WRV986FDEM00 KITCHENAID
Model REFRIGERATOR
Near Eastlake, OH 44095
Chad P.
Job Details: 08/23/2018
Found no lights or ice. Deli drawer filler with water and shorted board and rotted terminals. Needs deli door and control replaced. Removed connections and taped over to allow light and I.m. To come back. ; ordrng 1 W10815674 (DOOR) and 1 WPW10677119 (CONTROL)
We serviced a
WRB322DMBM00 whirlpool
Model refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details: 08/23/2018
Cc freezer and fresh food not cooling,when arrive customer said it was working fine still when ahead and check evap on freezer it had a good frost pattern on evap no sign of seal leak,thermal evap it was place little of re arrange the spot it supposed to be other then that everything functioning correctly ; Job Cmpltd
We serviced a
KSRG25FKBL04 kitchenaid
Model refrigerator
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/23/2018
Cc ice not coming out when dispensing,clear all ice around auger motor place it in right spot then started working ,leave water mat ; Job Cmpltd
We serviced a
MRT311FFFE00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44120
Brian B
Job Details: 08/23/2018
Ran entitlement, verified dop. Found massive frost buildup in freezer. Used steamer to clear ice.. found large air leaks in liner and bottom frame. Used silicone adhesive from t/s to seal liner. Also, doors are sitting too low not sealing correctly .. used shim from t/s to adjust doors. Reassembled doors. Set temps , op test ok.; used 1 W10841140 (ADHESIVE), and 1 WP487576 (NYLON SHIMMING WASHER) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/23/2018
Found rt ff door, frz door and frz handle damaged Ofr 1606002465; ordrng 1 W10827046 (FRZ HANDLE ) and 1 W10910837 (FRZ DOOR) and 1 W10910854 (RT FF DOOR) and 1 W11223753 (NAME PLATE), schdld next appmnt for 10/3 WED !
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Mayfield, OH 44143
Jeff M
Job Details: 08/23/2018
The Mullen strip on the door isn’t hot just warm b/c the humidity control is on. The condenser fan is running in the condenser is not plugged. Unit tested good I have the motor to be sent back;
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 08/23/2018
GE WASHER Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS25QSTASS
Near North Madison, OH 44057
Arthur V
Job Details: 08/23/2018
Found unit not defrosting. Heater is open. Needs defrost heater assy Unit unplugged. Advised cust evap pan may overflow and leak so cust is aware and taking precautions. ; ordrng 1 WR51X10055 (heater,defrost),
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Cleveland, OH 44127
Paul P.
Job Details: 08/23/2018
Tested washer, found lid lock fault F5E2, visual inspection, found lock assembly not set over all the way in to the proper position. Made sure lid lock was installed properly, ran manual test. Ran calibration and auto test, no trouble codes now, washer is working properly. Set down mitigation mat.; Job Cmpltd
We serviced a
79041022800 Kenmore
Model Cooktop
Near Cleveland, OH 44114
Corey L.
Job Details: 08/23/2018
Installed new controller, op test good
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES1
Near Burton, OH 44021
Robert A.
Job Details: 08/23/2018
Found no water hooked up to unit, i/m is on, arm is blocked in down possition causing clicking sound, corrected, op test ok;
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PF
Near Painesville, OH 44077
Jeff M
Job Details: 08/23/2018
The gears are chew up on 1 spot of the cog. Needs a new ice maker ; ordrng 1 241798231 (ICEMAKER ), schdld next appmnt for 8/27 MON
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Painesville, OH 44077
Jeff M
Job Details: 08/23/2018
This unit only has a bleach dispenser. Told her to stop putting softener and detergent in the bleach dispenser unit tested good; Job Cmpltd,
We serviced a
WRX988SIBM03 whirlpool
Model refrigerator
Near Lakewood, OH 44107
Brian B
Job Details: 08/22/2018
Found freezer door warped and liner separated. Used steamer to clear ice in freezer. Will need new door. Top led string in ff compartment very dim. Per ser pointer W11218221, replace led board. Also freezer led shorted and covered in ice. Will need new door, led board, and led. Office to order parts. Will r/s for 2 weeks out, but customer will call office when door arrives.; ordrng 1 LW10547320 (dor-fip ss) and 1 W10830288 (BOARD) and 1 W11126053 (LED MODULE)
We serviced a
CROSLEY WASHER
Model CAW9352EW2
Near North Kingsville, OH 44004
Arthur V
Job Details: 08/22/2018
Replaced lid latch assy. Recalibrated. Op test good ; Job Cmpltd,
We serviced a
KRFC300ESS01 whirlpool
Model refrigerator
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 08/22/2018
Replaced the main control. Brought core back for return. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WRX988SIBM01 whirlpool
Model refrigerator
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/22/2018
Cc No cool fresh food section evap ice up,remove panel and check thermistor evap ,ohm thermal open no good steam out evap full of ice explain how machine works,check for air leaks,no air leaks all functioning normal again ; used 1 W10902214 (THERMISTOR 4938) from stock,Job Cmpltd
We serviced a
WRF535SWHW00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/22/2018
Control not registering temperatures of freezer. Replaced control from truck stock. Tested ok.; used 1 WPW10503278
We serviced a
JDTSS246GS0 jennair
Model dishwasher
Near Beachwood, OH 44122
Corina B
Job Details: 08/22/2018
CC that the rails to the top rail have fallen apart. Found the top rails are broken. Replaced the rails with surplus stock. Unit is not installed nor has power. ; used 1 W11259785 (LF RAIL), and 1 W11259786 (RT RAIL) from stock, Job Cmpltd
We serviced a
WDT720PADB WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/22/2018
Found heater relay on control failing. Unit not heating. Needs control replaced. ; ordrng 1 W10854231 (CONTROL)
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Mentor, OH 44060
Gail V.
Job Details: 08/22/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
ET18NKXAW02 whirlpool
Model refrigerator
Near Lakewood, OH 44107
Brian B
Job Details: 08/22/2018
Found water leaking under machine. Found drain hose not positioned into pan. Hose was behind pan and pan out of position. Corrected drain hose and pan.. water will now go into pan. Op test ok.; Job Cmpltd
We serviced a
WRS322FDAW04 whirlpool
Model refrigerator
Near Lakewood, OH 44107
Brian B
Job Details: 08/22/2018
Ran entitlement. Goods issue date is 4/18/18. Found leak at freezer door hinge when water is dispensed. Found water tube from door not seated all the way into JG fitting. Reseated water tube. Tested water, op test ok.placed water mat. ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model GTE18GTHBRBB
Near North Madison, OH 44057
Arthur V
Job Details: 08/22/2018
Replaced evap fan motor. Op test good Please mail customer 2.00 in change. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
DVM7195EF1ES GE
Model Micro Oven
Near Woodmere, OH 44122
Corey L.
Job Details: 08/22/2018
Customer complaint buttons are broke, confirmed the plastic clips holding buttons in place have busted, unit needs new control panel, part coming up unavailable
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Mentor, OH 44060
Jeff M
Job Details: 08/22/2018
erminal block has damage along with the power cord and the thermal fuses open estimate only; used 1 279320 (BLOCK-TERM), and 1 WP3392519 (THERMAL FUSE) from stock,
We serviced a
AMANA DRYER
Model NGD4655EW2
Near North Madison, OH 44057
Arthur V
Job Details: 08/22/2018
ound drum seal folded over causing issue. Op test good. Cust does not have vent connected. Outlet does not match up with vent on unit. Unit should be vented to the outside. This is causing lint to collect on back of unit. Advised cust ; ordrng 1 W11035878 (SEAL ), schdld next appmnt for 8/27 MON !,
We serviced a
JSD2789HES WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/22/2018
Installed ice maker. Tested ok. No water ran to unit yet. Advised to check mitigation mat after water line installation.; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Windsor Township, OH 44099
Robert A.
Job Details: 08/22/2018
Ran diognostics f32 long drain, ran drain and spin, pump not running, just humming, needs drain pumpCust to let us know; ordrng 1 W10536347
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/22/2018
Found housing for filter deformed. When filter is pushed into the upright position it jams in place. Needs upper housing replaced. ; ordrng 1 67006325 (BRACKET FILTER BASE)
We serviced a
WRT318FZDB02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 08/22/2018
Temps check better at this time. Unit set to warmest temps. Removed thermistor housing. Found weather stripping sitting on thermistor. Removed and advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
MVWB835DW2 whirlpool
Model washer
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 08/22/2018
Cc wash soil level was turning on and of then it wouldn’t do nothing,show me a video,but now is working,ran diagnostics error code F3E2 inlet water temp fault,F0E4 spin limited by water temp,F7E8 motor stator over temp,F2E1 UI stuck key UI thinking there’s key press when there not that’s why it does that I think is manufactured defect UI,ordering new; ordrng 1 W11112656 (console)
We serviced a
AFD2535DEQ whirlpool
Model refrigerator
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 08/22/2018
CC that the IM is not making ice. IM is not cycling. Has 120 v going to the iM. Will need a new im. Called SM to order part. ; ordrng 1 D7824706Q (ice maker)
We serviced a
JCB2285KEP jennair
Model refrigerator
Near Shaker Heights, OH 44122
Corina B
Job Details: 08/22/2018
CC that the ff is freezing food and could not change temp on the control, working now. Ff 42 fz 5. Ran diag condenser fan and freezer fan, fresh food fan are running. Thermistors passed. Will need a main control. Part is no longer available.
We serviced a
KSCS25FTMS02 kitchenaid
Model refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/22/2018
CC that the freezer temp is not staying at 0 and there is water leaking at the bottom. Evap has good frost pattern. Fans are running. Steamed out drain tube, clear. Will need a main control. Called Sm to order part ; ordrng 1 WP2307037 (cntrl-elec 22579), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
MVWB880BW0 maytag
Model washer
Near Rocky River, OH 44116
Brian B
Job Details: 08/22/2018
Replaced tub ring. Ran test cycle. Op test ok. Placed water mat. Sent pic.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WRS325FDAW04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Paul P.
Job Details: 08/22/2018
Tested ice maker and dispensing system. Found dispenser door stuck, took apart and re assembled dispenser assembly, now producing cubed and crushed ice properly. Set down mitigation mat.; Job Cmpltd
We serviced a
WFG505M0BS0 Whirlpool
Model Range
Near Cleveland, OH 44128
Corey L.
Job Details: 08/22/2018
Customer complaint oven door glass is broke, confirmed, oven door glass shattered, unit needs new oven door glass, ordering door glass, no parts of frame or glass door mounting trim were damaged; ordrng 1 WPW10535793 (glass-door)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW1
Near Willowick, OH 44095
Jeff M
Job Details: 08/22/2018
Preheated the oven after the beep I waited an additional 10/15 minutes The unit was 20° off I recalibrated the oven unit tested good; Job Cmpltd,
We serviced a
WED4800XQ3 Whirlpool
Model Dryer
Near Cleveland, OH 44127
Paul P.
Job Details: 08/22/2018
Found timer stuck, know pulled out/slightly disconnected from control. ran through a few cycles, timer and dryer now running properly.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Madison, OH 44057
Arthur V
Job Details: 08/22/2018
Found unit needs pump and motor assy. Unit fills then stops. Tap on wash motor motor starts. ; ordrng 1 WPW10671941 (pump&motor), schdld next appmnt for 8/28 TUE !
We serviced a
WHIRLPOOL RANGE
Model KFGG500EBS2
Near Burton, OH 44021
Robert A.
Job Details: 08/22/2018
Pop per entitlement, cleaned burners, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Burton, OH 44021
Robert A.
Job Details: 08/22/2018
Found hard ice in frz, ice forming on adapter, per pointer needs adapter kit, also door closers not working; ordrng 1 W10864519 (ADAPTER KIT, ) and 1 W11163783 (CLOSER) and 1 W11188796 (CLOSER), schdld next appmnt for 8/27 MON ! [***],
We serviced a
MVWX655DW1 maytag
Model washer
Near Berea, OH 44017
Gabriel P
Job Details: 08/22/2018
Cc it does not spin,ran diagnostics,calibration and auto test all pass no error codes,ran a drain and spin cycle,spin perfectly,no sign of bearings wearing out,it is on a tight closet and both unit are tight to each other which is making vibration sound ,however I did found agitator loose,I re adjust bolt,opt test ok,no issues found ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Madison, OH 44057
Arthur V
Job Details: 08/22/2018
, Found unit needs pump and motor assy. Unit fills then stops. Tap on wash motor motor starts. ; ordrng 1 WPW10671941 (pump&motor), schdld next appmnt for 8/28 TUE !
We serviced a
GX5FHTXVB05 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44105
Corey L.
Job Details: 08/22/2018
nstalled new parts, op test good
We serviced a
FRIGIDAIRE RANGE
Model FPGF3077QFB
Near Mantua, OH 44255
Robert A.
Job Details: 08/22/2018
Checked over unit, t stat good, ignitors good, found connector on gas valve backwards, see poc, needs gas co to correct installation op test ok; Job Cmpltd,
We serviced a
RB770PXBB2 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Dan H
Job Details: 08/22/2018
Customer complaint that oven is not heating, confirmed, element is good, control is not sending 240vac, unit needs new control, control is no longer available ; ordrng 1 3169256 (timer)
We serviced a
GD25DIXHS00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Dan H
Job Details: 08/22/2018
Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 51 degrees, evaporator fan is not running, compressor and condenser fan are not running, no frost pattern on evaporator, turned cooling off and back on, evaporator fan started, condenser fan and compressor started, good frost pattern formed on evaporator, unit needs new thermostat; ordrng 1 WP2198202 (thermostat)
We serviced a
WTW5300VW2 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 08/22/2018
Customer complaint that unit is not spinning, confirmed, unit needs new transmission, clutch, and brake assembly ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
We serviced a
KODES00ESS02 kitchenaid
Model range
Near Cleveland, OH 44139
Corina B
Job Details: 08/22/2018
CC that the middle of the bread is burnt. Heated the oven to 350* waited 25 min. Heated to 350*. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 08/22/2018
Found fill valve assy leaking around the sensor gasket. Needs fill assy replaced. Comes with housing. ; ordrng 1 W11172234 (HOUSING)
We serviced a
KDTM354DSS4 kitchenaid
Model dishwasher
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/22/2018
Replaced the dispenser. Optest ok. ; Job Cmpltd
We serviced a
TPS24PPBGBS GE
Model refrigerator
Near Bay Village, OH 44140
Brian B
Job Details: 08/22/2018
Found water filter ruptured and food freezing on top shelf. Will give est on new damper control. Damper is NLA. Customer will try turning down to min setting. Also, adjusted freezer door. Advised customer that if food is still freezing, machine cannot be repaired. Job Cmpltd
We serviced a
GDT545PSJ2SS GE
Model Dishwasher
Near Lakewood, OH 44107
Paul P.
Job Details: 08/22/2018
Tested dishwasher, spoke to Jason from GE tech line, went through control and latch tests. Found the latch not sending signal to control for door closing, so dishwasher will not start. Office to order tub side latch. Did not set down mitigation mat, dishwasher not operating.; ordrng 1 WD21X10490 (latch tub)
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Arthur V
Job Details: 08/22/2018
Replaced tub ring. Leveled washer. Op test good customer to monitor Left leak mat. ; Job Cmpltd,
We serviced a
KDRP407HSS0 Whirlpool
Model Range
Near Cleveland, OH 44105
Corey L.
Job Details: 08/22/2018
ustomer complaint food still burning, tested all oven cycles, broil turned on and did not cycle in every selection, ohmed out sensor at 1.3 ohms at room temp, oven temp sensor failed not tell control to cycle burners,; ordrng 1 WP4451665 (sensor 85.06)
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Painesville, OH 44077
Arthur V
Job Details: 08/22/2018
, Found unit draining very slowly. Needs pump. Taking into consideration of previous labor charge on 6-7-18. I only charged 50.00 labor. Gave customer number to wlp consumer line so they can try to get a concession. ; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/27 MON !
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ETWH00
Near Aurora, OH 44202
Robert A.
Job Details: 08/22/2018
Installed drain pan, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE GAS
Model WFG525S0HW0
Near Chesterland, OH 44026
Jeff M
Job Details: 08/22/2018
I added a grounding strap did not work. The spark module is receiving power when switch the bake main control relay is closing needs a spark module bored; ordrng 1 W11162730 (SPARK BOARD ), schdld next appmnt for 8/27 MON 8-12,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Kirtland, OH 44094
Jeff M
Job Details: 08/22/2018
, Freezer popped off. Reinstall the door tighten screws unit tested good frost buildup is mostly gone already; Job Cmpltd,
We serviced a
WRS325SDHZ00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 08/22/2018
Customer complaint food and water still freezing on top shelf in refrigerator, confirmed temps were 31ff and 15 frz, tested air baffle, air baffle did not close, air baffle getting power, unit needs new diffuser; ordrng 1 W11236848 (DIFFUSER )
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8949SBM3
Near Kirtland, OH 44094
Jeff M
Job Details: 08/22/2018
User interface is shorted needs new UI there is no five year warranty on the part customer may buy a new one; ordrng 1 W10811169
We serviced a
11022102310 kenmore
Model washer
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/22/2018
Cc detergent on cloths not washing properly clothes be coming out dirty ran diagnostics,calibration and manual and auto test,all pass no error codes,customer said washer was banging one day and they unplugged it explain customer that it was an off balance load that next it happens pause cycle and re arrange clothes then started back up,also explain customer to only use 2 table spoon of detergent they were using a full cup of detergent,also explain customer to not overload machine with clothes washer only fills to half of basket ;Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/22/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 7 degrees, good frost pattern on on evaporator , evaporator fan is running, compressor and condenser fan are running, adjusted thermostat position, unit is currently operating as designed, if problem occurs again unit will need thermostat
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Mentor, OH 44060
Jeff M
Job Details: 08/22/2018
Door catches mixed matched this unit has 2 part needs ordered ; ordrng 1 279570 (catch door dryer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 8/27 MON 8-1
We serviced a
REFRIGERATOR FRIGIDAIRE
Model FGHB2866PF2
Near Concord Township, OH 44077
Arthur V
Job Details: 08/22/2018
Replaced main bd. Op test good. Customer to monitor. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bainbridge, OH 44023
Robert A.
Job Details: 08/22/2018
an diognostics, 4-3 wash motor not running, reset motor connections, watched cycle, no codes at end of cycle, op test ok; Job Cmpltd,
We serviced a
MDB8959SFZ4 maytag
Model dishwasher
Near Elyria, OH 44035
Gabriel P
Job Details: 08/22/2018
Top bracket that holds basket broken,ordering new ; ordrng 1 W11259785 (TRACK BRACKET ) and 1 W11259786 (RIGHT BRACKET )
We serviced a
WMH76719CS0 whirlpool
Model microwave oven
Near Elyria, OH 44035
Gabriel P
Job Details: 08/22/2018
Use inter lock from truck stock ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
NTW4516FW1 amana
Model washer
Near Garfield Heights, OH 44105
Corina B
Job Details: 08/22/2018
CC that the unit stays on lock. Ran diag F5E3 – LID UNLOCK FAULT, F5E2 – LID LOCK FAULT, checked the latch, good will need a main control. Called Sm to order part. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11124710 (CONTROL )