Service History 568

Near Maple Heights, OH 44137
Corey L.
Job Details: 12/03/2018
DISHWASHER WHIRLPOOL DU1030XTXS0 "Customer complaint dishwasher not draining, found tub with standing water, noticed the house is under renovation and asked if there was a new garbage disposal installed recently, yes, explained the knock out, customer checked, knockout tab was not remove
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 12/03/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint unit just beeps after starting a cycle and blinks light on door, ran diagnostics no codes found, started quick was, unit filled and advanced to wash, did his 3 times, started every time, asked customer to start a cycle like normal, cus
Near Painesville, OH 44077
Arthur V
Job Details: 12/03/2018
DRYER MAYTAG MGDX655DW2 Found timer not advancing. Needs timer ; ordrng 1 WPW10642928 (timer)
Near Kent, OH 44240
Robert A.
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Installed auger motor, op test ok"
Near Kent, OH 44240
Robert A.
Job Details: 12/03/2018
WASHER WHIRLPOOL MVWB835DW1 "Found valve bad, replaced, ran test 51, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W11165546 (VALVE76.08) from stock"
Near Willoughby Hills, OH 44092
Corina B
Job Details: 12/03/2018
WASHER GE GTW460ASJ5WW CC that the unit does not drain. Found the unit not responding to start. Unplugged unit for 30 seconds. Unit started to work. Found the drain pump is leaking. Will need a drain pump and software update. Called SM to order part. ; ordrng 1 WH23X27574 (DRAI
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/03/2018
WASHER WHIRLPOOL WTW4816FW2 "Installed leg, op test okOfr 1606002496"
Near Brimfield, OH 44240
Robert A.
Job Details: 12/03/2018
RANGE WHIRLPOOL WFE505W0HS0 "Installed control and sensor, op test ok"
Near Mogadore, OH 44260
Robert A.
Job Details: 12/03/2018
DISHWASHER MAYTAG MDB4409PAB0 "Replaced parts listed, ran unit, op test ok"
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/03/2018
RANGE WHIRLPOOL WFG714HLAS0 Customer did not answer the phone numbers that were provided. This was after hours. Will have to reschedule for ASAP.; schdld next appmnt for 12/3 MON 2-5
Near North Benton, OH 44449
Robert A.
Job Details: 12/03/2018
MICRO/OVENCOMBO MAYTAG MMW9730FZ02 "Found inner door bowed, needs inner door and slide; ordrng 1 W10128850 (SLIDE ARM) and 1 W10687342 (INNER DOOR)"
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 12/03/2018
WASHER MAYTAG MVWX655DW1 "Customer complaint washer lid lock didn’t come on when starting washer but can swear it did before she moved and it barely fills with water, found pop through entitlement, ran diagnostics no faults found, started normal wash cycle, unit filled and advanc
Near Lakewood, OH 44107
Paul P.
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWQ01 "Put refrigerator in to test diagnostics, components checking properly, no unusual sounds during restart of refrigerator. Put in to defrost mode, operating properly, coming out of defrost, no abnormal sounds."
Near Montville, OH 44064
Brian M
Job Details: 12/03/2018
WASHER MAYTAG MVWC6ESWW1 "Cc not spinning or agitatingFound tub locked in place, was able to break freeUnit will not shift into agitate Needs transmission and clutch/brake assemblyCustomer not repairing at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/03/2018
WASHER WHIRLPOOL WTW4950HW0 "Cc unit not advancing past wash cycleRan auto test , PassedFound long fill, no fill codeHome cold water pressure very lowAdvised customer to investigate increasing home water pressure"
Near Hiram, OH 44234
Brian M
Job Details: 12/03/2018
FREEZER WHIRLPOOL WZF34X16DW00 Installed control and thermistor Cooling returned OP TEST OK
Near Strongsville, OH 44136
David R
Job Details: 12/03/2018
WASHER MAYTAG WTW5000DW2 "Replaced the motor and cap. Ran service mode, automatic and manual. Everything is functional. Op test ok."
Near Auburn Township, OH 44023
Brian M
Job Details: 12/03/2018
RANGE KITCHENAID KFGG500EWH2 Installed listed partOP TEST OK
Near North Ridgeville, OH 44039
David R
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Ice maker would not cycle. Replaced with ice maker from t/s. Watched it call for water and cycle. Op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
Near North Ridgeville, OH 44039
David R
Job Details: 12/03/2018
RANGE WHIRLPOOL WFG525S0HV0 Replaced both ignitors. Ran bake and broil cycle. Both came on and went to desired temp. Op test ok.
Near North Ridgeville, OH 44039
David R
Job Details: 12/03/2018
REFRIGERATOR WHIRLPOOL PFE29PSDASS Replaced condenser fan. Watched it come on. Put temp settings back to recommended. Op test ok.
Near North Ridgeville, OH 44039
David R
Job Details: 12/03/2018
DRYER MAYTAG MDB8959SBB3 "Replaced rails, adjusters and panel. Op test ok."
Near Ashtabula, OH 44004
Arthur V
Job Details: 12/03/2018
WASHER MAYTAG MISSING Found unit with three error codes relating to lid latch faults.Matched current part with truck stock part and recalibrated unit. Op test good ; used 1 W10404050 (LATCH) from stock
Near Madison, OH 44057
Arthur V
Job Details: 12/03/2018
RANGE FRIGIDAIRE 790.9415931 Replaced control. Used previous overlay. Op test good. Cycled oven at 350 Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Painesville, OH 44077
Arthur V
Job Details: 12/03/2018
WASHER WHIRLPOOL MVWC565FW1 Customer complaint unit makes the lights flicker when motor is starting and stopping. Called techline Robert Installed watt meter when motor starts or stops voltage drops from 120 v to 116 then jumps back to 120. File number. 7723573019. Used a drill i
Near Concord Township, OH 44077
Arthur V
Job Details: 12/03/2018
DISHWASHER/B-IN WHIRLPOOL KDTE334GPS0 Replaced both upper rack rails. Op test good
Near Eastlake, OH 44095
Arthur V
Job Details: 12/03/2018
WASHER MAYTAG MVWC425BW0 Found drain hose on floor causing issue. Advised customer drain hose needs to be as tall as the washer before going to drain. Customer recently moved the washer causing issue.
Near Lyndhurst, OH 44124
Brian M
Job Details: 12/03/2018
DRYER WHIRLPOOL WED9600TA0 Cc of unit not runningFound unit getting proper power Found thermal fuse open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Deerfield Township, OH 44411
Robert A.
Job Details: 12/03/2018
RANGE FRIGIDAIRE LFEF3017LMD "Tested sensor and bake element, good, set bake 350, preheat lasted 8 min, waited 20 min more, checked oven temp, low, calibrated control, set bake again, temp with in 5 deg, op test ok"
Near Chardon, OH 44024
Robert A.
Job Details: 12/03/2018
WASHER AMANA NTW4516FW2 "Installed control, ran recal cycle, op test ok"
Near Westlake, OH 44145
Brian B
Job Details: 12/03/2018
DRYER WHIRLPOOL WED6200SW1 Replaced idler pulley. Cleaned out dryer and lubricated drum rollers. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland, OH 44121
Brian B
Job Details: 12/03/2018
WASHER MAYTAG MVWB765FW0 Replaced lid lock and console. Ran diag and cleared codes. Ran calibration and auto test and drain and spin. Op test ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/30/2018
RANGE KITCHENAID KERS202BBL0 "Element shorted out,something must spill on it and made it spark flame customer needs new element giving and estimate ; ordrng 1 W10779716 (elmnt-bake 55.77), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Corina B
Job Details: 11/30/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 CC that the unit is still not cooling. Ff 77 and fz 77 found it leaking at the filter. Not enough line to cut on the steel line. Unit is non repairable. Cust will need to contact warranty company. ; saved tckt
Near Bay Village, OH 44140
Brian B
Job Details: 11/30/2018
WASHER MAYTAG MVWC565FW1 "No response or lights from UI. Checked for 120v on J5 connector, present. diag led on control is not on . Per tech sheet, removed shifter connector from J12 to see if it is affecting dc supplies. Plugged back in, diag led now on indicating 5vdc supply.
Near Lorain, OH 44055
Gabriel P
Job Details: 11/30/2018
SXS REFRIGERATOR KITCHENAID KSC23C8EYY01 Installed evap and drier. Charged unit. Op test ok. 24 h4s for normal cooling to resume.
Near Elyria, OH 44035
Gabriel P
Job Details: 11/30/2018
MICROWAVE JENN-AIR JMW2427DB00 Found out it needs to be program in a combo oven and that’s why is not recognizing the microwave
Near Mentor, OH 44060
Corina B
Job Details: 11/30/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "CC that the unit will not turn on. Checked power at control, 0 volts. Checked outlet, 120 volts. Found the connection at the terminal was loose. Reconnect the wires. Optest ok."
Near Aurora, OH 44202
Robert A.
Job Details: 11/30/2018
DBL WALL OVEN FRIGIDAIRE PLEB27T8CCB "set bake watched unit, found bake element not heating, found end of element burnt, no power to element, needs element and upper oven relay bd; ordrng 1 318022002 (UPPER OVEN RELAY BD252.22) and 1 318255100 (BAKE ELEMENT14157), used 1 SHIPPING (SHIPPING
Near Willowick, OH 44095
Corina B
Job Details: 11/30/2018
DRYER MAYTAG MEDC300BW0 "CC that the the is not heating. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked the terminal block, good. Found the thermal cutoff open. Replaced the cutoff from t/s.
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/30/2018
WASHER WHIRLPOOL WTW4816FW2 No part recieved; saved tckt
Near Cleveland Heights, OH 44121
Corina B
Job Details: 11/30/2018
WASHER MAYTAG MVWC565FW1 CC that there is a loud noise when it’s running. Found the water going into the unit is making the noise advised cust it’s the pressure of the water turning off. Will need a pressure reducing valve and a plumber to install the part. Optest ok
Near Ravenna, OH 44266
Robert A.
Job Details: 11/30/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found only bottom 2 rowes of evap frosted, comp pulling .5 amp, tapped system, found unit in 15”vac, added r134a, unit srarting to cool, needs evap and comp kitCust to contact wpl; ordrng 1 W10309988 (COMP KIT364.58) and 1 WP2188823 (EVAP254.50)"
Near Cleveland, OH 44108
Corina B
Job Details: 11/30/2018
RANGE GE JGBP87SEK3SS Replaced the burner switch. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland, OH 44102
Corina B
Job Details: 11/30/2018
DISHWASHER WHIRLPOOL MDBH949PAM4 Replaced the vent and gasket. Ran unit for 10 minutes. No leaks. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 11/30/2018
REFRIGERATOR WHIRLPOOL WRF560SMYB04 CC that there is a loud noise. Found the evap fan is hitting ic. A lot of frost on the evap cover and evap. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR 4938) from stock
Near Bay Village, OH 44140
Brian B
Job Details: 11/30/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced listed parts. Set controls. Brought back core for return. Op test ok..
Near Cleveland, OH 44109
Corey L.
Job Details: 11/30/2018
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint door handle and area around gets really hot, door seal is good, found service pointer addressing this issue, W10917778, unit needs insulation kit customer to call office after setting up the return visit availability ; ordrng 1 W110251
Near Berea, OH 44017
Macaulay G.
Job Details: 11/30/2018
DRYER MAYTAG MGDC400BW1 Rear roller bearings were wearing down. Replaced both from truck stock. All tested ok.; ordrng 2 WPW10314173 (support 16.58)s
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 11/30/2018
DISHWASHER KITCHENAID KUDS35FXSS9 "Unit not filling with water. Valve only receiving 17 vac from control. Office to order control.; ordrng 1 W10479761 (cntrl-elec 156.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 11/30/2018
WASHER WHIRLPOOL WTW5000DW1 Installed new part unit op tested good
Near Richmond Heights, OH 44143
Jeff M
Job Details: 11/30/2018
WASHER WHIRLPOOL WTW5000DW1 Installed new part unit op tested good. It turns out the motor that I took off the machine that came from the factory has the incorrect part number for this washer. Whirlpool directly ordered new motor and control for the customer which has the correct pa
Near Brecksville, OH 44141
Macaulay G.
Job Details: 11/30/2018
WALL OVEN WHIRLPOOL WOD93EC0AS04 "Unit is not registering temperature loss. Office to order temperature sensor.; ordrng 1 W10859573 (sensor 81.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Concord Township, OH 44077
Jeff M
Job Details: 11/30/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Installed new part unit op tested good
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 11/30/2018
DISHWASHER KITCHENAID KDTE254ESS2 "Found drain pump making noise, removed a piece of glass from pump, ran unit, op test ok"
Near Brecksville, OH 44141
Paul P.
Job Details: 11/30/2018
WASHER KENMORE 110.270826 "Estimate only for suspension, customer will think about doing repair. Service only today.; ordrng 1 8564009 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44129
Paul P.
Job Details: 11/30/2018
DISHWASHER MAYTAG MDB4949SDZ0 "Dishwasher test, no operation from control. Office to order control and thermostat.; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10195091 (thermostat)"
Near Lyndhurst, OH 44124
Brian M
Job Details: 11/30/2018
DBL WALL OVEN JENN-AIR JJW2730WS02 Cc of rear cover paint is messed up like it’s melted Found convect baffle Cover Spot on cover has a that looks like the paint melted took pic No other spots found removed cover found no damaged to other side or to convect rod. Ran test bake OP TEST OK Ne
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 11/30/2018
WASHER MAYTAG MHW3505FW1 Found pump clogged with debri. Cleaned filter and in between seal at bottom. Op test good. Advised customer about cleaning out pockets before loading washer.
Near Strongsville, OH 44136
Macaulay G.
Job Details: 11/30/2018
DRYER WHIRLPOOL MEDC465HW0 Replaced both thermostats. All tested and cycled ok. Advised customer to replace dryer vent to outside. It is restricted behind some shelving.
Near North Royalton, OH 44133
Macaulay G.
Job Details: 11/30/2018
DRYER MAYTAG MEDC215EW0 Unit not turning on. Found open thermal fuse. Replaced from truck stock. Advised customer to replace vent. All tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock
Near Shaker Heights, OH 44120
Brian M
Job Details: 11/30/2018
DRYER MAYTAG MEDX500XW0 "Cc of loud squeaking Found idler pulley seized belt just sliding across it Needs idler pulley and belt ; ordrng 1 279640 (pulley,idler2110) and 1 WPW10112954 (belt5498), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44111
Paul P.
Job Details: 11/30/2018
DRYER MAYTAG MEDC465HW0 "Used Whirlpool test kit W11224254. Dryer passing vent test, but only one out of three. Dryer is ventilating and heating properly. Spoke to Chris from Whirlpool tech line, he mentioned putting the sense dry cycle on a higher setting, and double checking t
Near Independence, OH 44131
Paul P.
Job Details: 11/30/2018
WASHER WHIRLPOOL WTW8500DC0 "Checked in lick lock, proper part sent. Installed lid lock. Did calibration, and manual tests, washer working properly. Did not set down mitigation mat, still small leak at inlet hose.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Shaker Heights, OH 44122
Brian M
Job Details: 11/30/2018
LAUNDRY CENTER WHIRLPOOL WFW92HEFW0 Installed listed partRan auto test to check for leaksOP TEST OK
Near Pepper Pike, OH 44124
Brian M
Job Details: 11/30/2018
REFRIGERATOR WHIRLPOOL KFCO22EVBL1 Installed gasket OP TEST OK
Near Carlisle Township, OH 44050
David R
Job Details: 11/30/2018
RANGE WHIRLPOOL WEE745H0FS1 "Customer saying this is a intermittent issue. When using the bake cycle everything is working fine but when they go to cancel it sometimes it will not cancel after a few times pressed, customer had to flip breaker one time because the cycle would not can
Near Solon, OH 44139
Brian M
Job Details: 11/30/2018
REFRIGERATOR GE PYE23PSDESS Installed listed partOP TEST OK
Near Elyria, OH 44035
David R
Job Details: 11/30/2018
DISHWASHER KITCHENAID KDTE504DSS0 Bottom rack was not seated on railing. Corrected. Customer had found pieces that came off from top rack. One of the pivots is missing. Ordering pivot.; ordrng 2 WPW10082853 (pivot-tine)s
Near Walton Hills, OH 44146
Brian M
Job Details: 11/30/2018
DISHWASHER KITCHENAID KDFE104HPS Cc of not washing Looked. Over no physical damageCould not duplicate a no washing issue OP TEST OK
Near Cleveland, OH 44135
David R
Job Details: 11/30/2018
REFRIGERATOR WHIRLPOOL ED5LHAXWQ02 "Customer complaint. Fresh food section wasn’t cooling and freezer seemed to lose cool. Had unit unplugged and moved for a couple of days. Plugged in this morning and customer had put ice trays in this morning. Ice was frozen when I arrived. Freezer secti
Near Beachwood, OH 44122
Brian M
Job Details: 11/30/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 Maint. Dept had parts installed into unit Maint. Dept. verified unit is working Could not access unit to verify
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 11/30/2018
WASHER MAYTAG MHW3505FW1 Unit is sensing off balance load when all conditions are ok. Also has error for lost communication between acu and UI.Office to order acu and user interface.; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (ACU)
Near North Olmsted, OH 44070
David R
Job Details: 11/30/2018
RANGE WHIRLPOOL WFE515S0ES0 Arrived and found drawer panel has dent on it from delivery. Rust building up on sides of the side panels. Have to order the drawer and customer wants all parts put together at once.*Customer to call Whirlpool to see if they will give her an authorization
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 11/30/2018
WASHER MAYTAG MVWB850 Cc of loud noise Found bearings to be very noisy in a low hand spin Needs bearing replaced Underneath is super rusty and bearing most likely will not come out Will need tub and bearing assembly Customer does not want to repair EST only Paid svc 97.15Advis
Near Broadview Heights, OH 44147
David R
Job Details: 11/30/2018
DRYER FRIGIDAIRE LEQ1442FS1 "Unit is working and heating. Let it run for a couple minutes with clothes inside. Ran and heated up fine. Thump noise occurring every minute or two, lasting only a couple of seconds. Seals are worn out, causing drum to move back and forth.***Do Not Order
Near Painesville, OH 44077
Dan H
Job Details: 11/30/2018
DRYER WHIRLPOOL MED8100DC1 "Customer complaint that unit is not heating, started normal dry cycle, unit heated, outside vent is clear, unit is operating as designed"
Near Mentor, OH 44060
Dan H
Job Details: 11/30/2018
HOOD KITCHENAID KXU8030YSS1 "Installed new blower fan, op test good"
Near Edgewood, OH 44004
Arthur V
Job Details: 11/30/2018
DISHWASHER KITCHENAID KDFE104HPS0 Found wash motor not starting. Needs motor and sump assy ; ordrng 1 W11085683 (pump&motor)
Near Garfield Heights, OH 44125
Corey L.
Job Details: 11/30/2018
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer stopped running after a few minutes, started normal dry cycle, let run 15 min, stopped, ran diagnostics, no codes found, unable to duplicate the problem"
Near Conneaut, OH 44030
Arthur V
Job Details: 11/30/2018
RANGE WHIRLPOOL WFE540H0ES1 Customer complaint unit took two hrs linger to make her turkey for thanksgiving and after that she trued cooking some cornish hens that also didnt complete in time. Checked bake element -good- cycled oven at 350 and let cycle twice after reaching temp. N
Near Parma, OH 44134
Corey L.
Job Details: 11/30/2018
DRYER MAYTAG MDG5500AWW "Customer complaint lights on dryer but won’t accept selections, plugged unit in, unit beeped and reverted to 47 on display and blinking start on and off, reset power same thing, won’t let me in diagnostics, checked connections, good, unplugged ui display
Near Saybrook Township, OH 44004
Arthur V
Job Details: 11/30/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 Found wires to fill tube heater broken. Called techline Andrew. File number sr7723562550. Order fill tube assy and ice maker ; ordrng 1 W10908391 (icemaker) and 1 W11230096 (FILL TUBE ASSY)
Near Cleveland, OH 44134
Corey L.
Job Details: 11/30/2018
RANGE WHIRLPOOL WFE540H0ES2 "Customer complaint it’s highest heat or nothing for rat front burner, confirmed, ff switch failed, replaced with pre I’d part, op test good"
Near Madison, OH 44057
Arthur V
Job Details: 11/30/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Found evap only partially frosted over (see pic). Process tube on compressor twisted and not useable. Needs evap,compressor and drier filter. Extra time. Cfc tech. ; ordrng 1 W11209866 (COMPRESSOR ) and 1 WPW10313899 (evaporator)"
Near Jefferson, OH 44047
Arthur V
Job Details: 11/30/2018
OTR MICROWAVE WHIRLPOOL WMH53521HZ2 New door damaged. Need to reorder ; ordrng 1 W11117588 (door/mw)
Near Bainbridge Township, OH 44023
Dan H
Job Details: 11/30/2018
WASHER MAYTAG MVWB765FW1 "Customer complaint that unit is flashing left front error code, ran diagnostics found f3e2(inlet water temperature error ) f8e1(long/no fill) f0e4(spin limited by water temperature ) error codes, found not hot water entering unit, good flow of hot wate
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 11/30/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Fresh food evaporator not defrosting again. Replaced defrost thermistor from truck stock. All tested ok. Labor and part are warranty.; used 1 W10902214 (THERMISTOR) from stock
Near Brook Park, OH 44142
Paul P.
Job Details: 11/30/2018
REFRIGERATOR MAYTAG MRT118FFFH00 Control and thermistor reading out of range. Room temperature at 68 degrees. Refrigerator at 32 degrees at normal setting. Office to order control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W11284481 (CONTROL)
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/30/2018
RANGE WHIRLPOOL WOD51EC0AS05 "Found new door dented,ordering another one ; ordrng 1 W10577911 (oven door glass)"
Near Andover Township, OH 44003
Arthur V
Job Details: 11/30/2018
FREEZER UPRIGHT WHIRLPOOL WZF34X16DW04 Found refrigerant line rattling against the cabinet. Adjusted line. Op test good No more noise
Near Chardon, OH 44024
Dan H
Job Details: 11/30/2018
DISHWASHER WHIRLPOOL KDPE334GPS0 Installed new front panel and user interface
Near Newbury Township, OH 44065
Dan H
Job Details: 11/30/2018
RANGE WHIRLPOOL RS696PXGB7 "Customer complaint that door is not closing, reset door mount, door closes, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/30/2018
RANGE KITCHENAID KSGG700EBS1 "Replace CNTRL panel. Did not come with bezels. Ordered bezels. Customer can install. No need to reschedule us to come back ; ordrng 1 W10814133 (bezel-knob, KIT)"
Near Moreland Hills, OH 44022
Dan H
Job Details: 11/30/2018
WASHER MAYTAG MHW8200FW0 "Customer complaint that unit would not spin and door doesn’t always lock, started normal wash cycle, door locked and unit began washing, ran test cycle , unit spins , unit completed test cycle, unable to duplicate the problem , unit is operating as des
Near Pepper Pike, OH 44124
Dan H
Job Details: 11/30/2018
DISHWASHER WHIRLPOOL MDB8959SFZ4 "Customer complaint that upper rack is falling off, confirmed, unit needs new tracks, installed new tracks from truck stock surplus, op test good ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Lakewood, OH 44107
Macaulay G.
Job Details: 11/30/2018
DISHWASHER KITCHENAID KDTE104ESS4 Replaced sump assembly again. Motor is still humming when trying to run. Motor is receiving 120 vac. Called Whirlpool tech line and spoke with Dustin. He advised to replace sump assembly again. Please order direct from manufacturer instead of distributors
Near Broadview Heights, OH 44147
Paul P.
Job Details: 11/30/2018
DRYER WHIRLPOOL WED8000DW4 "Found loose mounting screws at heater housing, and placed spacer below vent housing."
Near Columbia Township, OH 44028
David R
Job Details: 11/30/2018
REFRIGERATOR GE GFE26GMHEES "Took off FF Evap cover. Found fan not running and needs to be steamed out and clean drain tube, ice build up on Evap trap and bottom of FF section. Ordering Fan.; ordrng 1 WR60X26866 (FAN DC FF. 56.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brooklyn, OH 44144
Paul P.
Job Details: 11/30/2018
REFRIGERATOR AMANA DRB1901CW "Found fan mount loose, restricting fan blade. Remounted fan, now working properly. Did not set down mitigation mat, no water running to refrigerator."