We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/22/2018
Installed heater, op test ok Please advise it will take time for the smell to go away. ; Job Cmpltd
We serviced a
WFW8400TW02 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 03/22/2018
Unit storing f21 error code. Low drain. Found drain trap partly blocked with debris. Cleared. Ran unit 3x. Op test ok. ; Job Cmpltd
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 03/22/2018
Found door lock failing. Intermittently not locking. Also, unit stored fault for overflow. Valves are working correctly. Needs valves and pressure sensor replaced. P.s. the banana bread is amazing. ; ordrng 1 W11044559 (PRESSURE SWITCH ) and 1 WPW10443885 (DOOR LOCK), schdld next appmnt for 3/28 WED
We serviced a
ED2FHAXSQ04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chad P.
Job Details: 03/22/2018
Installed ice maker and water valve op test ok ; Job Cmpltd
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Orange, OH 44122
Corey L.
Job Details: 03/22/2018
Corrected fan position, replaced drain tube, and aligned doors as best as possible; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Painesville Township, OH 44077
Robert A.
Job Details: 03/22/2018
ound lowside leak on comp, repaired leak, replaced drier, pulled 28”vac w/pump, watched, no change, charged 6oz r134a, unit starting to cool, ran test 4,good, op test okAllow 24hrs for propper cooling; used 1 TJAF1200 (CHARGING TUBE), and 1 W10896709 (6/6 COUPLER) from stock, Job CmpltD
We serviced a
KEBS107SBL04 WHIRLPOOL
Model WALL OVEN
Near Cleveland Heights, OH 44112
Chad P.
Job Details: 03/22/2018
Installed thermal fuse. Ran bake and broil. Op test ok. ; Job Cmpltd
We serviced a
MFI2269VEQ3 MAYTAG
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Chad P.
Job Details: 03/22/2018
Cc unit leaking water . Found a crack in drain pan right where drain tube kit was installed. Needs drain pan replaced. ; ordrng 1 WPW10655367 (DRAIN PAN ), schdld next appmnt for 3/29 THU
We serviced a
MEDB725BW0 MAYTAG
Model DRYER
Near Chardon Township, OH 44024
Corey L.
Job Details: 03/22/2018
Customer complaint unit is not heating, found element open, fuses and thermostats all pass, blower housing and vents are clear, power to the unit is correct, called techline per safety issue, #7721562572 ; Job Cmpltd
We serviced a
WDF320PADW3 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Dan H
Job Details: 03/22/2018
Installed new sump assembly, op test good ; Job Cmpltd
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44144
Dan H
Job Details: 03/22/2018
Installed control and user interface kit, fresh food section evaporator fan, thermistor and cover, op test good ; Job Cmpltd
We serviced a
WMH53520CS7 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/22/2018
Cooling fan is making a loud vibration. Control panel is not completely responsive. Office to order fan motor, fan wheel, and control panel.; ordrng 1 W10533503 (wheel-fan) and 1 W10818231 (motor-fan) and 1 W10848068 (CONTROL PANEL), schdld next appmnt for 3/27 TUE
We serviced a
MBF2256HEW MAYTAG
Model REFRIGERATOR
Near Aurora, OH 44202
Corina B
Job Details: 03/22/2018
CC that the im does not shut off. Pulled im out checked the on off switch, good. Jumpered t to h with the im off, no power. Cycled t to h with the arm down cycled. Advised cust to keep the arm off for a day or two to make sure the im is stay off. Optest ok. ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Macaulay G.
Job Details: 03/21/2018
Replaced ice maker. Tested ok.; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Chardon, OH 44024
Corey L.
Job Details: 03/21/2018
Customer complaint unit is not drying properly, ran diagnostics, no error codes found, customer not using rinse aid, advised using rinse aid and high temp dry for best drying performance; Job Cmpltd
We serviced a
WRF540CWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 03/21/2018
Replaced the icemaker. Optest ok. ; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44121
Chad P.
Job Details: 03/21/2018
Found optics for ice level is bad. Ran diagnostics and found optics showing bin full though there is no ice. Removed optics and checked wiring and reset power to unit. Still showing full. Ran ice maker tests. All functions working. Needs optics replaced to restore ice production. ; ordrng 1 W10870822 (EMITTER BOARD ) and 1 W10898445 (RECEIVER BOARD ), schdld next appmnt for 3/27 TUE
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 03/21/2018
Replaced door gasket, closer cam, mullion, and ice chute gasket. Used steamer to stretch door gasket. Adjusted to level doors.; Job Cmpltd
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Dan H
Job Details: 03/21/2018
Customer complaint of frost build up in freezer section, door gaskets are sealing, no air leak in cabinet, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd
We serviced a
KBFS22EWMS7 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 03/21/2018
Freezer rack came off track, corrected rack op test good; Job Cmpltd
We serviced a
KFIS29PBMS02 KITCHENAID
Model REFRIGERATOR
Near Euclid, OH 44123
Corey L.
Job Details: 03/21/2018
Unit still not cooling, found ff evap fan motor does not seem to be coming to full rpms, ordering evap motor; ordrng 1 W10633627 (motor-evap), schdld next appmnt for 3/27 TUE
We serviced a
KUDS30IXBT8 KITCHENAID
Model DISHWASHER
Near Willoughby, OH 44094
Corey L.
Job Details: 03/21/2018
Installed adjuster kit, op test good; Job Cmpltd
We serviced a
MGDC300BW0 MAYTAG
Model DRYER
Near Oakwood Village, OH 44146
Corina B
Job Details: 03/21/2018
CC that the unit does not heat. Checked outside vent, good. Found the thermal fuse was open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WRS586FIEH01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Dan H
Job Details: 03/21/2018
Customer complaint that water filter housing broke, installed new water filter housing, op test good ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 03/21/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Columbia Township, OH 44028
Dan H
Job Details: 03/21/2018
Customer complaint that upper rack tracks are broken and two other service companies have been unable to remove unit from under cabinet, removed unit, installed new upper rack tracks, op test good ; Job Cmpltd
We serviced a
JDR8895AAS JENN-AIR
Model RANGE
Near Olmsted Falls, OH 44138
Dan H
Job Details: 03/21/2018
Customer complaint that new control display s blank, confirmed, unit needs new control, installed new control, op test good ; Job Cmpltd
We serviced a
WFC150M0EW1 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/21/2018
Replaced door trim, door glass, and support bracket.; Job Cmpltd
We serviced a
GB2FHDXWS08 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 03/21/2018
Not defrosting. Relay on Jazz board is open. Replaced from truck stock and defrosted. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 03/21/2018
Installed valve assy and drip tray .. op test no good. Found water pressure high and valve not able to open. Needs chatter kit. Also, found sharp burr on handle. Also needs replaced. ; ordrng 1 W10786952 (CHATTER KIT) and 1 W10827048 (HANDLE), schdld next appmnt for 4/2 MON
We serviced a
WTW8040DW WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/21/2018
Replaced suspension. Op test ok. ; Job Cmpltd
We serviced a
WRS321SDHW WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 03/21/2018
Unable to duplicate. Op test ok. ; Job Cmpltd,
We serviced a
JB250DF4WW GE
Model RANGE
Near Willoughby, OH 44094
Corey L.
Job Details: 03/21/2018
Customer complaint unit element is always on, confirmed both right side elements are always on, replaced infinite switch pre id, op test no good, these switches are jumped off each other, reordering infinite switch and the switch in series; ordrng 1 WB24T10025 (infinite switch 2600W) and 1 WB24T10029 (inf sw control 1500w), schdld next appmnt for 3/27 TUE
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 03/21/2018
Customer complaint that clothes are getting stuck under agitator, agitator is not loose, agitator is properly mounted, no play between basket and agitator, unable to duplicate the problem , unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 03/21/2018
Customer complaint that unit is not dispensing ice , ice bin is full, unit dispensed both cubed and crushed ice, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KRFF507EBL01 KITCHENAID
Model REFRIGERATOR
Near Orange, OH 44022
Chad P.
Job Details: 03/21/2018
Cc that units ice door will open and close but ice is not coming out. Ran several cups worth of ice. Unit did not fail to operate correctly. Checked connections on auger. Power and connections check good. Advised is issue return to take a video to help us trouble shoot the issue. ; Job Cmpltd,
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corey L.
Job Details: 03/21/2018
Customer complaint unit is leaking, found evidence of heavy water damage to kick plate insulation, and floor under where dishwasher was installed, the customers kitchen is being remodeled and has no drain or water inlet hookups available for testing, all seals appear good, float switch op test good, no cracked hoses or loose fittings, advising customer to reschedule when unit is able to be tested properly, unit will need part # W10827631 not scheduling at this time
We serviced a
ASD2575BRB01 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 03/21/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near WARRENSVL HTS, OH 44128
Corina B
Job Details: 03/21/2018
CC that the unit does not drain. Found the drain hose taped to a hose that goes into the toilet. Took the tape of the the drain hose, drain hose drained. Advised cust not to tape the drain hose and to snake the drain out to put the water in the sink. Optest ok. ; Job Cmpltd
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 03/21/2018
Replaced the evap cover and the icebox fan. Optest ok. ; Job Cmpltd
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Dan H
Job Details: 03/21/2018
Customer complaint that freezer is not cooling, freezer section temperature at 25 degrees, fresh food section temperature at 59 degrees compressor and condenser fan are running, evaporator fan is not running, evaporator frozen at the top, evaporator fan is recieving 120vac , unit needs new evaporator fan motor , installed new evaporator fan motor and cleared ice, op test good ; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd
We serviced a
WGD8000DW4 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Dan H
Job Details: 03/21/2018
Installed new gas valve assembly, op test good ; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/21/2018
Knobs are broken. Handle is bent. Office to order knobs and handle.; ordrng 2 WPW10339442 (knob)s, schdld next appmnt for 3/27 TUE
We serviced a
JFC2290VPY5 JENN-AIR
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/21/2018
Replaced ice maker. Tested ok.; Job Cmpltd
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/21/2018
Replaced control and thermostat for temperature regulation, and diffuser because of noise. ; Job Cmpltd
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Cleveland, OH 44135
Brian B
Job Details: 03/21/2018
Found compressor not starting. Ohmed out windings. Windings are good. Replaced starter from t/s, compressor started, amp draw at .75 Amps. Machine started cooling. Op Test Ok.; used 1 8201786 (STARTER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Cleveland, OH 44135
Brian B
Job Details: 03/21/2018
Found compressor not starting. Ohmed out windings. Windings are good. Replaced starter from t/s, compressor started, amp draw at .75 Amps. Machine started cooling. Op Test Ok.; used 1 8201786 (STARTER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ1
Near Cleveland, OH 44111
Brian B
Job Details: 03/21/2018
Customer stated they were cooking a potato on auto cook potato cycle and burning and flames inside micro. Sent pics of burnt cavity. Flames melted wave guide . Also control panel was overheated from flames. Cavity and wave guide cannot be replaced . Called whirl TL, Dave, 7721550468. Whirl will contact customer about replacement.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/21/2018
No lights working. Found failed led board. Voltage to board, no voltage out to lights. Office to order part.; ordrng 1 W10830288 (LED CONTROL), schdld next appmnt for 3/26 MON !,
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Rocky River, OH 44116
Brian B
Job Details: 03/21/2018
CC that dryer not drying. Found vent clogged. Ran machine with vent off. Dryer working properly. Advised customer that vent will have to be replaced. Dryer op test ok..; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Rocky River, OH 44116
Brian B
Job Details: 03/21/2018
Machine is washer. CC that machine stopped and makes buzzing noise. Ran machine, pump making loud noise. Replaced from t/s. Ran calibration and auto test. Op test ok.; used 1 WPW10661045 (PUMP-WATER) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Cleveland, OH 44104
Brian B
Job Details: 03/21/2018
eplaced control. Machine powered up, but drain pump just hums. Drained out water from tub. Removed pump. Found piece of rubber strap in pump. Learned pump and reinstalled. Ran calibration and auto test. Op test ok.
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44104
Gail V.
Job Details: 03/21/2018
Machine not heating. Found timer contacts A to C open. Used jumper to jump timer contacts heater working. Will need new timer. Timer was replaced less than 1 year ago. Will charge sc and labor. Office to order part. Ship part to office.; ordrng 1 WPW10185982 (TIMER), schdld next appmnt for 3/26 MON !,
Near Cleveland, OH 44104
Brian B
Job Details: 03/21/2018
MAYTAG DISHWASHER , Cc dish washer not draining. Found clogged drain hose. Cleared hose. Also, bottom door seal not installed property from last call. Reinstalled bottom seal . Ran test cycle. Op test ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LW0B
Near Cleveland, OH 44104
Brian B
Job Details: 03/21/2018
Replaced drain pump. Ran test cycle. Op test ok. (GV)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Willoughby, OH 44094
Jeff M
Job Details: 03/21/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRQ00
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 03/21/2018
Installed new part unit op tested good. The waterline is an updated waterline the regional fittings will not work customer needs the plumber to finish the job; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near South Euclid, OH 44121
Jeff M
Job Details: 03/21/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Euclid, OH 44119
Jeff M
Job Details: 03/21/2018
he hot and code water lines where reversed. Unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS2
Near Willoughby, OH 44094
Jeff M
Job Details: 03/21/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/21/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LF3
Near Roaming Shores, OH 44084
Jeff M
Job Details: 03/21/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KENMORE DRYER
Model 110.86180100
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/21/2018
Needs belt,341241—-pulley 691366. A d 349241t roller kit. 200.00 plus tax. Cust to call back if repair is wanted .
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Madison Township, OH 44057
Arthur V
Job Details: 03/21/2018
Found bottle cap under washer which cut into shield causing issue. Replaced shield. Op test good ; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Conneaut, OH 44030
Arthur V
Job Details: 03/21/2018
Complaint making noise in wash cycle. Found unit with oil in bottom of shield that was just replaced. Needs gearcase ,and shield and washplate. ; ordrng 1 W10752283 (washplate) and 1 W11035751 (GEARCASE) and 1 WPW10427633 (shield), schdld next appmnt for 3/26 MON !
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Pierpont Township, OH 44082
Arthur V
Job Details: 03/21/2018
ust had surge. Unit will fire up and touch pad working unit will lock but nothing else. No error codes listed tried testing thru diagnostics no good. Needs machine control Est= 89.95 sc. 313.03 parts 110.00 labor. Total with dryer moved by customer 547.61. If i move dryer est = 590.31. (Unit is stacked). Part needed is W11096945. Cust to discuss with insurance and spouse and will call back ; , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 03/21/2018
, After replacing thermal fuse and getting voltage to control found touch pad not responding. Many selections not working. Needs touch pad and control. ; ordrng 1 W10694991 (swtch-memb) and 1 W10803993 (cntrl-elec), schdld next appmnt for 3/26 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Montville, OH 44064
Arthur V
Job Details: 03/21/2018
Found baffle very loud. Needs replaced please order damper control ; ordrng 1 WPW10594329 (control), schdld next appmnt for 3/26 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/21/2018
Installed sensor and harness, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEW2
Near South Russell, OH 44022
Robert A.
Job Details: 03/21/2018
Ff set on 4, 37deg, frzset on 3, 10deg, set to 4, cycled i/m, ng heater not working, ohmed heater ng, replaced and cycled i/m, op test ok; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 03/21/2018
Ran diognastics, mcu error, comm error, acu error, Cust to replace; ordrng 1 W10427967 (ACU110.67) and 1 WPW10374126 (MCU224.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
MAYTAG COOK TOP
Model MGR5770ADW
Near Solon, OH 44139
Robert A.
Job Details: 03/21/2018
, Found f1 code, checked temp sensor, found wires broken, replaced, tested unit, op test ok; used 1 12001655 (SENSOR34.55) from stock,, Job Cmpltd, s
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Kent, OH 44266
Robert A.
Job Details: 03/21/2018
Found blower wheel is not tight on motor, wheel will not tighten or loosen, needs blower wheel and motorCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 W11126010 (MOTOR) and 1 WP697772 (BLOWER WHEEL), schdld next appmnt for 3/26 MON !,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 03/21/2018
Installed valve, op test okOfr. 2500001796; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Kent, OH 44266
Robert A.
Job Details: 03/21/2018
Found blower wheel is not tight on motor, wheel will not tighten or loosen, needs blower wheel and motorCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 W11126010 (MOTOR) and 1 WP697772 (BLOWER WHEEL), schdld next appmnt for 3/26 MON !,
We serviced a
KDFE104DBL5 KITCHENAID
Model DISHWASHER
Near Chesterland, OH 44026
Corina B
Job Details: 03/21/2018
CC the unit turns on and off. Ran diag no codes. Ran calibration. Started unit twice ran for 5-10 each time. Optest ok. ; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Auburn Township, OH 44023
Corina B
Job Details: 03/21/2018
Recovered refrigerant, replaced compressor, evap and drier, pulled 28"vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
MGR5775QDS MAYTAG
Model RANGE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 03/20/2018
Replaced igniter in oven. Tested ok.; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 03/20/2018
CC that the unit smells like gas and does not light. Plugged the unit into the watt meter 3.6amps. Ignitor light every time. No gas smell Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Bedford, OH 44146
Corina B
Job Details: 03/20/2018
CC that the unit does not advance threw the cycle. Ran diag F7E1 – BASKET SPEED FAULT. Checked the connectors found the connector to the cap was not plugged in all the way.made a good connection. Ran a calibration, auto test and a normal load and a drain spin. Optest ok. ; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Independence, OH 44131
Corina B
Job Details: 03/20/2018
CC that the the stop is missing. Will need a new stop. Called SM to order part. Cust can install part. ; ordrng 1 WP8565925 (stop)
We serviced a
WRF736SDAM13 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corey L.
Job Details: 03/20/2018
Installed ice maker, op test good, advised customer to allow up 72 hours for ice bin to fill; Job Cmpltd
We serviced a
WED7500VW2 WHIRLPOOL
Model DRYER
Near Wickliffe, OH 44092
Corey L.
Job Details: 03/20/2018
Installed element, op test good; Job Cmpltd
We serviced a
KUDI02CRBS2 KITCHENAID
Model DISHWASHER
Near Richmond Heights, OH 44143
Corey L.
Job Details: 03/20/2018
Installed new wheel brackets on upper rack, op test good; Job Cmpltd
We serviced a
MTW5800TW0 WHIRLPOOL
Model WASHER
Near Lyndhurst, OH 44124
Corey L.
Job Details: 03/20/2018
Customer complaint unit is not washing clothes properly, found agitator worn out, unit fill spins and drains, unit needs new agitator; ordrng 1 WPW10093672 (agitator), schdld next appmnt for 3/26 MON
We serviced a
MVWB765FW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 03/20/2018
Installed new rotor, stator, and clutch, op test good, helped customer load washer onto wooden platform customer built; Job Cmpltd,
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/20/2018
Installed upper and lower spray arms, unit passed four cup test; Job Cmpltd
We serviced a
GDT550HGD1BB GE
Model DISHWASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 03/20/2018
Customer complaint that unit is not draining, confirmed, drain pump is not working, drain pump is recieving 120vac, unit needs new drain pump ; ordrng 1 WD49X23779 (drain pump )
We serviced a
MGR7662WS2 WHIRLPOOL
Model RANGE
Near Painesville, OH 44077
Dan H
Job Details: 03/20/2018
Customer complaint of oven not lighting and gas smell, no gas smell noticed, started bake for 350 degrees, bake burner lit right up, repeated several times with same results, unable to duplicate the problem unit is operating as designed ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Chester Township, OH 44026
Dan H
Job Details: 03/20/2018
Customer complaint that unit does not advance to wash cycle, ran diagnostics found f8e1(long/no fill) error code, started normal wash cycle, found unit filling very slowly, unit did not advance to wash cycle, unit hit time out point on fill and canceled, valves open and close, customer stated they are having a water pressure issue with well system, visually saw water pressure change from low to lower, advised customer to have plumber fix water pressure problem, unit is operating as designed ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 03/20/2018
Customer complaint of loud noise, customer started timed dry cycle with load of wet towels, no unusual noises heard, no damage to blower wheel, removed a couple of pieces of a pen from blower wheel housing, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd
We serviced a
DWU9921AAX MAYTAG
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details: 03/20/2018
Installed new door gasket, op test good ; Job Cmpltd
We serviced a
ADG7005AWW ADMIRAL
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 03/20/2018
Installed new idler pulley and rollers,op test good ; Job Cmpltd
We serviced a
KEBC208KSS03 KITCHENAID
Model WALL OVEN
Near LaGrange Township, OH 44050
Macaulay G.
Job Details: 03/20/2018
Thermostat open for bottom oven. Customer had thermostat already. Replaced and tested ok.; Job Cmpltd
We serviced a
GB9FHDXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 03/20/2018
Water inlet valve sticking open when filling and ice maker not completely advancing. Office to order ice maker and valve.; ordrng 1 D7824706Q (ice maker) and 1 WP2315576 (valve-inlt), schdld next appmnt for 3/26 MON
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/20/2018
Ice maker not turning out cubes. Replaced ice maker from truck stock. ; used 1 W10873791 (ICEMAKER) from stock, Job Cmpltd
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/20/2018
Replaced user interface board. Tested ok.; Job Cmpltd
We serviced a
JXD7036YS3 JENN-AIR
Model DOWN DRAFT HOOD
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/20/2018
Could not remove lower arm from motor shaft. Will need to replace switch cover assembly and lower motor arm. Office to order cover switch assembly and lower motor arm.; ordrng 1 W10833182 (covr-swtch) and 1 WPW10421277 (arm-motor), schdld next appmnt for 3/26 MON
We serviced a
KDTE204ESS1 KITCHENAID
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 03/20/2018
Installed sump assy. Ran normal wash and observed for leaks. None found. Op test ok. Advised Cust that if there is any damage to the floor they can take that up with customer service at whirlpool and to hold on to the failed pump and motor (sump) assy. ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 03/20/2018
Put shelves next to each other. Advised this creates a bit on tension and if they are not weighed down they may pop up. Best option for taller items is to not have them side by side. Op test ok. ; Job Cmpltd