Service History 57 - Fred's Appliance

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/10/2022

Cc of noise Found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 279640 (PULLEY-IDR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Westlake, OH 44145

Marie V

Job Details: 02/10/2022

"Cc that the unit stopped making ice, confirmed. Took temps 35* fresh food and 0* on freezer. Found wires broken at the bottom of the door. Office willing contact once they have eta on the door.; ordrng 1 LW10728959 (Freezer door)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/10/2022

Part was damage took pictures re ordering ; ordrng 1 W11165145 (Console)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Geneva, OH 44041

Dan H

Job Details: 02/10/2022

Customer states unit is under warranty and does not have money for service charge or repair

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Olmsted, OH 44070

Angel

Job Details: 02/10/2022

Replaced lid. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS

Near Fairview Park, OH 44126

Angel

Job Details: 02/10/2022

Cc that water dispenser is not dispensing water. Verified and found that the water reservoir was frozen. Steamed out and explained to customer that they will have clear out the top shelf with all the big items because there holding the cold in the back of the unit and making the reservoir freeze tested unit after defrosting the reservoir. Opt test ok.

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/10/2022

"Cc unit not powering on Unit getting power but control is not ; ordrng 1 WE22X32939 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JT5500SF3SS

Near Solon, OH 44139

Brian M

Job Details: 02/10/2022

Installed fans and control Ran test bake in ovens OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Perry, OH 44081

Corina B

Job Details: 02/10/2022

Replaced the filter head and cap. Tested the water several times. Opt test ok

We serviced a

GE REFRIGERATOR

Model PYE23KSDDSS

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/10/2022

"Cc unit not dispensing water or making ice, possible frozen lineChecked water source to unit, found good water pressure up to isolation valve but no pressure from valve on command. Unit needs isolation water valve. ; ordrng 1 WR55X11128 (Isolation valve)"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Parma Heights, OH 44130

Manny

Job Details: 02/10/2022

"Replaced drain pump, and noticed a small crack on the tub, unit will need a tub replacement, send for double labor. I never done a tub replacement set next appointment 3cnt ; ordrng 1 W10371566 (Outer tub)"

We serviced a

ELECTROLUX WASHER

Model EIFLW55HIW0

Near Geneva, OH 44041

Dan H

Job Details: 02/10/2022

"Installed new bellow, op test good"

We serviced a

KENMORE OTR MICROWAVE

Model 790.8037331

Near Geneva, OH 44041

Dan H

Job Details: 02/10/2022

"Customer complaint that switches fell into cabinet, confirmed, found mount for buttons on keypad broken, unit needs new keypad; ordrng 1 5304491496 (Keypad frame), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model WCVH6800J2MS

Near Mentor, OH 44060

Joe O

Job Details: 02/10/2022

Cc: walkingFound pedi stool warped. Ran test cycle. Checked shocks individually. Could not duplicate issue. Advised customer with pedi stool warped it may cause excessive shaking. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Wickliffe, OH 44092

Jason N

Job Details: 02/10/2022

"Cc unit goes off balance Customer stated most loads go off balance and unit makes a lot of noise. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Ran small load cycle then switched to drain and spin. Load properly balanced, no abnormal noise or vibration. Advised customer on load sizing and proper balancing of load if off balance situations arise. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Cleveland, OH 44106

Jason N

Job Details: 02/10/2022

"Cc unit not coolingRan m/s for purchase date, under a yr. Found unit at room temperature, no frost pattern on evaporator, compressor is running. Unit has refrigerant leak, will need sealed system repair. Compressor not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11407409 (Evaporator) and 1 W11480426 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Cleveland, OH 44120

Jason N

Job Details: 02/10/2022

"Cc unit stopped in cycle, didnt drain completely.Customer stated the unit washing cycle had ended, but the the clothes were still soaked like it didnt spin. Ran diagnostics, no codes stored. Ran diagnostics cycle test, all functions passed. Started normal load with clothing, unit sensed and filled properly. Switched to drain and spin cycle, unit spun out normally, minimal vibration. Unit is working as designed at this time, no issues found. Possible off balance load situation."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Broadview Heights, OH 44147

David R

Job Details: 02/10/2022

Replaced heater element. Ran diagnostics. Good. Op test ok. C

We serviced a

KITCHENAID REFRIGERATOR

Model KTRP19KKBT00

Near Maple Heights, OH 44137

David R

Job Details: 02/10/2022

"Unit is 22 years old. Cc unit not cooling. High temps both sections. No frost pattern on evap. Stub on compressor too short to tap in, most likely air got into system and into compressor. Sealed system repair. Found plate mounting cracked as well. 2195391 Evap is NLA, 2205341 Plate mounting is NLA. Compressor W10309988. Cannot repair without evap but is NLA. ; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model PYE22KSKHSS

Near Painesville, OH 44077

Joe O

Job Details: 02/10/2022

"Cc: interior lights not working properlyFound ff led burned out. Tested voltage. Needs led moduleCustomer to install(advised customer customer installed parts are not warrantied); ordrng 1 WR55X11132 (cover led asm ff), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, OH 44140

Gabriel P

Job Details: 02/10/2022

"Found off balance load and f0e9 which which show customer from service matter what she need to do ,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 02/10/2022

"Found motor pulley broken ; ordrng 1 279787 (Motor) and 1 661570V (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Mentor, OH 44060

Joe O

Job Details: 02/10/2022

"Cc: not making ice, not dispensing waterFound temps at 32 degrees in ff section. Found bladder frozen. Advised customer to unplug unit for 24 hours."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Aurora, OH 44202

Brian M

Job Details: 02/10/2022

Installed valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Avon, OH 44011

Angel

Job Details: 02/09/2022

"Cc that units console is working when it wants to and he tried to check the ribbon cables and had no luck. I tried to reset it and tried to get to diagnostics but the buttons were not working. Tried to see if i saw something unplugged and everything looked good. Unit will need ui replaced. Gave estimate to customer and said that he will try to call whirlpool to see if they can at least cover the part. Charged service call.; ordrng 1 W11339755 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Elyria, OH 44035

Angel

Job Details: 02/09/2022

Cc that unit has short. Plugged in unit and would not turn on. Took apart unit and found fuse blown. Tested with the unit with a circuit jumper and blew again. Called BJ because I wasnt sure what else could be wrong and said to order the interlock switches and fuse. Ordering part office to reschedule part out of stock.; ordrng 1 W11493414 (Interlock switches) and 1 W10138793 (Fuse)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Ashtabula, OH 44004

Brian M

Job Details: 02/09/2022

Cc of leak Found coming from sump Also customer does not have updated heater Needs sump and heater Part not in stock ; ordrng 1 W11416362 (Sump) and 1 W11537778 (Heater)

We serviced a

FRIGIDAIRE RANGE

Model FGGF3032MBC

Near Roaming Shores, OH 44085

Brian M

Job Details: 02/09/2022

Cc unit makes poof noise sometimes when baking Found weak igniter Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near North Royalton, OH 44133

David R

Job Details: 02/09/2022

Took pic of damaged door sent out. Replaced door assembly. Missing emblem and door handle screw is stripped. Ordering screws and emblem. ; ordrng 1 W10839793 (Nameplate) and 2 W10831019 (Screws)s

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Parma, OH 44129

David R

Job Details: 02/09/2022

"Replaced float switch and drain pump. Ran diagnostics, good. Op test ok."

We serviced a

KITCHENAID RANGE HOOD

Model KVWB606DSS3

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/09/2022

"Took POP.Cc that the unit was leaking a grease in the back wall. Confirmed saw the oil at the motor as well. Called BJ senior tech, told me that most likely they had put too much oil from factory, and it will leak. Once is clean up should be good to go. Cleaned inside and the wall. Explain cust.op test ok"

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ2

Near Cleveland, OH 44111

Manny

Job Details: 02/09/2022

"Cc oven just clicking, verify unit wont ignite in bake or broil, tested for power to coils and get over load and then power drop, reach out to JN since I never encountered this specific issue before he said if I dont have at least 18VDC then dis board is the issue, check Voltage to both coils, not proper voltage, unit will need a DsI board, customer will not proceed with the repair, they will contact wpl and see if they get a concession. Cux paid for service.; ordrng 1 W11162730 (Dis board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Sheffield Lake, OH 44054

Angel

Job Details: 02/09/2022

Cc that when he pulls out the lower rack it would hit the bottom of door. Verified and confirmed door was lifted up on the left hand bottom corner. Removed panel and found a screw in between the hinge and one screw missing from the hinge installed a screw on the hinge and tested unit now its working as designed. Opt test ok.

We serviced a

GE RANGE

Model CGS990SET5SS

Near Mentor, OH 44060

Corina B

Job Details: 02/09/2022

"CC that the unit is not heating. Confirmed found the igniter open. Replaced the igniter from t/s. Heated oven to 350* the control, made a noise and went blank. Called BJ and the igniter on t/s could of taken the control out ; ordrng 1 WB27K10423 (Control) and 1 WB13K10043 (Igniter), used 1 SHIPPING (shipping and handling), and 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Mentor, OH 44060

Corina B

Job Details: 02/09/2022

"CC the the ice is not dispensing. Confirmed, found a block of ice in the bin. Cleared ice. Started dispensing the ice. Advised cust to empty the ice bin every 7-10 days. Opt test ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Mentor, OH 44060

Corina B

Job Details: 02/09/2022

"CC that there is ice and condensation inside the microwave, has pictures. Unit is vented for outside. Vent is to high to check with a ladder. But, looks like there is no flap on the vent. Will need the builder to return to check out the vent. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Lyndhurst, OH 44124

Jason N

Job Details: 02/09/2022

"Cc unit fabric softener not dispensing, water remains and water level not working.Found service pointer W11504923 for water remaining in dispenser. Unit needs updated dispenser. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Could not find an issue with water pressure sensor. ; ordrng 1 W11524105 (Dispenser)"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Ashtabula, OH 44004

Joe O

Job Details: 02/09/2022

Cc: loud noiseFound debris in blower. Removed debris. Tested. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Grafton, OH 44044

Gabriel P

Job Details: 02/09/2022

"Found no voltage from l1 to l2 need electrician,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS2

Near Columbia Station, OH 44028

Gabriel P

Job Details: 02/09/2022

"Check hoses they are dirty try cleaning but is to much dirty also drain pump over heating gave estimate customer will not fix ; ordrng 1 8269144A (Drain hose) and 1 WPW10348269 (Drain pump) and 1 WPW10545278 (Hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Parma, OH 44134

David R

Job Details: 02/09/2022

Cc unit not draining. F9E1. Found blades broke off. Had a drain pump on truck. Replaced. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Strongsville, OH 44149

Gabriel P

Job Details: 02/09/2022

"Found bake relay not closing not allowing voltage to bake ignitor customer will call whirlpool for repair ; ordrng 1 W11205353 (Control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GFD45ESPM0DG

Near Rocky River, OH 44116

Manny

Job Details: 02/09/2022

"Cc unit not heating, verified and unit is not heating, checked power source, and good power to unit took unit apart all components operational, found broken heater harness terminal, replaced harness terminal, ran normal cycle, unit is heating, opt test o"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Aurora, OH 44202

Brian M

Job Details: 02/09/2022

Cc unit not baking Found element open Element is under 120month warranty ; ordrng 1 W10779716 (elmnt-bake)

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, OH 44134

David R

Job Details: 02/09/2022

"Replaced main control, lower harness and agitator. Ran diagnostics and calibration. Good. All components working. Op test ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2266AES

Near University Heights, OH 44118

Jason N

Job Details: 02/09/2022

"Cc unit freezing product in ff sectionCustomer stated product is starting to freeze in ff section, also coincidently the ice maker also stopped working. Found service pointer pertaining to ice maker and possible damper air leakage issue. Ran manual ice maker harvest test, ice maker will not index. Unit needs ice maker and damper control.; ordrng 1 D7824706Q (Icemaker) and 1 WP67006341 (Damper gasket) and 1 WPW10127427 (Damper control)"

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Ashtabula, OH 44004

Joe O

Job Details: 02/09/2022

Installed motor and harness. Ran multiple test cycles. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED8000DW

Near North Kingsville, OH 44068

Dan H

Job Details: 02/09/2022

"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/09/2022

Cc that the unit is making a noise and that is not spinning the clothes out. Ran diag found error code F0E5 off balance load detected. Ran auto test found that hub stripped. Gave estimate to cust. They will fix unit. Cust paid for the part and SC. Op test ok; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM0

Near Cleveland, OH 44102

Marie V

Job Details: 02/09/2022

"Cc that the unit does not fill with water. Confirmed. Found float switch wire was broken, mostly a mice cause it. Gave estimate to cust, said continue with repair. Corrected issue, tested unit. Op test ok."

We serviced a

MAYTAG RANGE

Model MES8800FZ2

Near Madison, OH 44057

Joe O

Job Details: 02/09/2022

"Cc: burners not working properlyCustomer stated right 2 burners only stay warm, and left front burner on low too hot. Found right 2 burners functioning as designed. Cycling heat. Left front burner stays on consistently. Advised customer the burners are suppose to cycle heat as the right 2 burners are. Needs left front burner. ; ordrng 1 WPW10275049 (elmnt-surf)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS9

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/09/2022

"Cc unit leaking water from bottom of freezer Found ice buildup on bottom of freezer, evaporator drain iced over. Found service pointer for replacing drain tube with updated p-trap style. De-iced freezer section, steamed out drain hole. Replaced drain tube using truck stock part. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Conneaut, OH 44030

Dan H

Job Details: 02/09/2022

"Customer complaint that door is not closing , confirmed, latch is broken, installed new latch , op test good"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Conneaut, OH 44030

Dan H

Job Details: 02/09/2022

"Customer complaint of grinding noise, confirmed, found blower wheel cracked, installed new blower wheel, op test good"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Geneva, OH 44041

Dan H

Job Details: 02/09/2022

"Customer complaint of squealing noise, found 2 rollers worn out, recommended customer replace all 4 rollers and pulley, customer does not want repair at this time; ordrng 4 DC97-16782A (Roller)s and 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.7021241

Near Avon Lake, OH 44012

Angel

Job Details: 02/09/2022

Replaced thermostat. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Avon Lake, OH 44012

Angel

Job Details: 02/09/2022

Cc that unit is not drying. Ran test cycle and unit is working as designed. Explained to customer that this unit being a plastic tub its harder for the unit to dry also they were not using enough rinse aid they did not know how to fill it up so i did it for them and also there hot water takes a long to prime so I explained to them that they want to prime the hot water first before starting the unit so the unit will not disable the heater. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Mentor, OH 44060

Corina B

Job Details: 02/09/2022

Replaced the paddle. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Painesville, OH 44077

Joe O

Job Details: 02/09/2022

Installed thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW2

Near Westlake, OH 44145

Manny

Job Details: 02/09/2022

"Replaced latch, ran calibration and diagnostics cycle opt test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Strongsville, OH 44136

Gabriel P

Job Details: 02/09/2022

"Check voltage going to unit and is not getting voltage from l2 to neutral need and electrician,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Avon Lake, OH 44012

Manny

Job Details: 02/09/2022

"Cc unit makes a grinding noise when spinning, ran diagnostics and hear the noise as soon as unit started spinning, found rotor screw loose, removed rotor and noticed spline on rotor and sliding are deteriorating due to the rotor being loose. Unit is under the 10 year warranty for motor; ordrng 1 W10915700 (Stator) and 1 W10734521 (Slider assy) and 1 W10915701 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 2536008941

Near Painesville, OH 44077

Dan H

Job Details: 02/09/2022

"Customer complaint that unit is not cooling, found evaporator frozen solid again, defrost heater and bimetal test good, unit needed new control and bimetal; ordrng 1 5303918671 (Cntrl) and 1 5304521789 (Bimetal)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Strongsville, OH 44149

Gabriel P

Job Details: 02/09/2022

"Found error code f4e3 motor failure ; ordrng 1 W11025157 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Cleveland, OH 44120

Marie V

Job Details: 02/09/2022

"Replaced oven sensor, cuat said that he smell gas so he turned the gas off. Confirmed gas line was loose on both ends. Corrected issue, verify with soapy water, no leaks. Explain cust to have the unit with the oven turned on for a while until smoke is done, explain that new oven smokes, until paint and oil is cure. Op test ok"

We serviced a

GE DRYER

Model GFDN160GJOWW

Near Avon Lake, OH 44012

Manny

Job Details: 02/09/2022

"Cc unit making a loud noise when tumbling, ran normal cycle no noise removed front cover every looks ok, put unit back together and ran cycle no noise, advise customer to record noise if it happens again, cant duplicate noise unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Mentor, OH 44060

Corina B

Job Details: 02/09/2022

CC that there is water leaking from the bottom. Confirmed. Service pointer W11397260A to replace the drain tube. Will need a new drain tube. ; ordrng 2 W11190084 (Drain tube)s

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Cleveland, OH 44111

Jason N

Job Details: 02/09/2022

"Cc unit no powerChecked power at uni terminal block. Found L1 black wire burnt off at terminal block connection. All power cord terminals loose on terminal block. Replaced terminal block, power cord and repaired burnt wires on unit harness. Ran bake test and functionally test. All tests good. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

MAYTAG WASHER

Model MAV6357AWW

Near Mentor, OH 44060

Joe O

Job Details: 02/09/2022

Installed lid switch. Plunger and cam. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Euclid, OH 44123

Manny

Job Details: 02/09/2022

"Console was order wrong ordering correct part, Replace belt, ran diagnostics no noise but unit still needs console.; ordrng 1 W11478519 (Console UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Garfield Heights, OH 44125

David R

Job Details: 02/09/2022

Replaced diffuser and thermostat kit. Set defrost to automatic 8 hours. Set temp to 40 in FF and 1 in FZ for customer to monitor. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Columbia Station, OH 44028

Marie V

Job Details: 02/09/2022

"Cc that when they run power wash the unit will pop up an error code of F6E2. Cust rebooted unit. Ran diag found error code F0E3 overload F6E3 communication error ACU cannot hear UI, F0E5 off balance load F6E2 UI cannot hear ACU. F2E1 UI stuck button. Tested UI on diag, pass. Ran step 1 by tech sheet. Unit will need main control. Cust will call back if they want to continue.; ordrng 1 W11400681 (Control 294.04), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ00

Near Willowick, OH 44095

Joe O

Job Details: 02/09/2022

"Cc: not advancing to wash, clicking noiseFound cam on dispenser sticking. Not advancing threw water cycles. Found lever warped. Needs lever and actuator; ordrng 1 WPW10161052 (lever) and 1 WPW10352973 (switch-dis), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rocky River, OH 44116

Angel

Job Details: 02/09/2022

Cc that unit is making a squeak when spinning. Verified and could hear a sound when spinning by hand looked under washer but sound like inside washer took apart basket and tried to spin it with the spanner nut and could hear the sound coming from the inside of the gearcase. Will need gearcase replaced. Ordering part.; ordrng 1 W11454741 (Gearcase)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Aurora, OH 44202

Brian M

Job Details: 02/09/2022

Wrong door got ordered Installed controls and lamp Needs inner and outer door for microwave ; ordrng 1 W10687342 (door/mw) and 1 W11110514 (glass-door) and 1 WPW10128850 (arm) and 1 W11214480 (arm)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44144

Jason N

Job Details: 02/09/2022

"Cc unit will occasionally knock and bang when in spin cycle.Ran diagnostics, no codes stored. Ran auto test, all functions passed. Checked tub suspension, checked good. Ran spin and drain cycle with 5 large wet towels. No abnormal vibration or noise heard. Advised customer on proper load sizing and if unit experiences off balance situations, how to pause cycle and redistribute load in tub. Unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/09/2022

Wrong part order but found more issue ordering parts needed ; ordrng 1 W11462461 (Control) and 1 W11460946 (Pump) and 1 W11537778 (Heater)

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Painesville, OH 44077

Corina B

Job Details: 02/09/2022

"CC that unit is not filling correctly. Ran diag no codes. Tested the valves, good. Replaced the valve. Ran a manual hot and cold with the fabric softener on. Ran a calibration. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 02/09/2022

"Installed new gearcase and agitator, op test good"

We serviced a

ADMIRAL DRYER

Model AGD4675YQ2

Near Cleveland, OH 44111

Angel

Job Details: 02/09/2022

"Cc that unit was screeching. Unit had a roller ceased and pulley worn out. Will need rollers and pulley replaced. Customer already had all parts just need me to install them. Replaced belt, rollers, and pulley and also vacuumed all lint inside unit. Charged for labor and service call."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near East Cleveland, OH 44112

Manny

Job Details: 02/09/2022

"Cc we removed dishwasher and insulated the back of the wall, reinstalled dishwasher and is not starting. Found fill valve broken, and unit disconnected from the outlet, unit will need a fill valve. Customer wants to be added to cancellation list if parts arrive soon.; ordrng 1 W11434044 (Fill valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Highland Heights, OH 44143

Joe O

Job Details: 02/09/2022

Replaced led modules. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44128

David R

Job Details: 02/09/2022

"Installed new valve and ignitor. New ignitor sparked up and shorted out control. Ordering control, ignitor, harness if needed. ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor) and 1 W11126814 (Control)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/09/2022

Replaced heater. Op test ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FW0

Near Painesville, OH 44077

Dan H

Job Details: 02/09/2022

"Customer complaint that light bulb broke in socket, confirmed, removed bulb base, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Chardon, OH 44024

Joe O

Job Details: 02/09/2022

"Cc: leaking. Found lower spray are starting to separate in the middle of arm. Ran test cycle. Found wave action coming from center near spray arm. Advised customer sump assembly could also have hair line crack which could cause a wave action and leak as well. Needs lower spray arm. Customer does not want to repair at this time ; ordrng 1 W10837249 (spray arm lower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Aurora, OH 44202

Brian M

Job Details: 02/09/2022

Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.50 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Let cool 48 hours

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Parma, OH 44134

David R

Job Details: 02/09/2022

"F7E1. All connections plugged in. Will not let me go into diagnostics, blank screen. Ordering control and UI and lower harness ; ordrng 1 W11567712 (Main control) and 1 W11478524 (Ui) and 1 W11590868 (Harness)"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCG55US6HS00

Near Westlake, OH 44145

Angel

Job Details: 02/09/2022

Replaced grates and hinges and unit is still functioning the same. Explained to the customer there is nothing else there thats all the unit has for the function of the grates. Theres nothing else we can change to make the unit do what the customer explains it has to do. Unit working as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Beachwood, OH 44122

Jason N

Job Details: 02/09/2022

"Cc unit stopped in mid cycle, lid is locked. Motor kept running and then burning smell. Ran diagnostics, found code f9e1 for long drain fault. Ran manual drain pump test, drain pump not running. Checked power to drain pump, 0v, checked drain pump resistance, reading 1.3ohms, drain pump is shorted. Unit needs drain pump and control board. Notice drain hose is kinked going into wall stand pipe, missing drain hose U hook. ; ordrng 1 W11399437 (Drain pump) and 1 W11543994 (Control board) and 1 WPW10280024 (Drain hose U-retainer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Cleveland, OH 44103

Manny

Job Details: 02/09/2022

"Cc unit ice maker not working, checked water source and water coming in unit, ran harvest test from T to H on ice maker, ice maker started to harvest then it stop halfway, and wont continue, unit will need an ice maker, but customer will call us to repair.; ordrng 1 WPW10300022 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Eastlake, OH 44095

Corina B

Job Details: 02/09/2022

Replaced the vent. Started the dishwasher. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Mentor, OH 44060

Corina B

Job Details: 02/09/2022

Replaced the door and ui. Brought the core back for return. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/09/2022

Cc unit door falls open slowly Confirmed door falls down slowly. Found RH door hinge spring had popped out of hinge. Unable to compress spring back into place. Replaced RH door hinge using customer supplied pre Id part. Door op test good.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HS1

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 02/09/2022

"CC that there was smoke coming out the back. Confirmed. Found the terminal block and cord burnt. No strain relief around the power cord, just electrical tape. Replaced the cord with a strain relief, terminal block and the harness. Heated the oven. Opt test ok. ; used 1 PT400 (4 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Mentor, OH 44060

Dan H

Job Details: 02/09/2022

"Customer complaint that unit will not start after one load has been washed, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, customer showed video of cycle indicator light not moving when dial is turned, unit needs new lid lock; ordrng 1 W10810403 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW00

Near Bedford, OH 44146

Brian M

Job Details: 02/09/2022

"Cc unit not cooking found evap frosted over Found bimetal open again and evap fan grinding Needs defrosted and bimetal replaced and fan ; ordrng 1 W11551372 (Bi metal) and 1 WP2315549 (evap fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Olmsted Falls, OH 44138

Marie V

Job Details: 02/09/2022

"Cc that the unit is making a noise. Confirmed. Noise comes from behind unit. When compressor is running vibrates and the lines touch the bottom on unit, adjusted lines. Op test ok"

We serviced a

KENMORE WASHER

Model 110.3165202

Near Parma, OH 44129

David R

Job Details: 02/09/2022

"Cc unit going off balance. Customer had too much load in unit when I arrived. Found unit not leveled and leaning, corrected leveling. Getting F0E5 error. Ran diagnostics, all components are working good. Also factory reset because unit in different language. Found coins between agitator, removed and got them. Ran a factory calibration, good. Ran a express cycle with load of towels and drain/spin. Good. Let customer know that unit cannot be overloaded and can also pause unit and rearrange load as well. Unit is good. Found customer gas dent on right side panel. Pushed in more, could be hitting side when spinning. Let customer know about dent and took pics. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near Mentor, OH 44060

Corina B

Job Details: 02/09/2022

"CC that the unit does not turn on, confirmed. Checked the terminal block, good. The led light is not on at the control, Unplugged the ui and light started to flash. Have 120 volts from j8-3 to j9-2. Will need a ui. Office to reschedule appointment Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. ; ordrng 1 W11367342 (Ui)"