We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Painesville, OH 44077
Joe O
Job Details: 10/25/2023
"Installed motor, blower, and ui. Tested. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Geneva, OH 44041
Dan H
Job Details: 10/25/2023
"Installed new spray arm, op test good"
We serviced a
WHIRLPOOL WASHER
Model Wtw4955hw2
Near Moreland Hills, OH 44022
Jason N
Job Details: 10/25/2023
"Cc unit not finishing cyclesRan diagnostics, found code f7e1 for basket speed fault. Ran manual spin test, motor only humming. Unit needs motor capacitor. Quoted customer repair cost. Replaced capacitor using truck stock part. Ran auto test cycle, all functions passed. Op test good.; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near South Euclid, OH 44121
Manny
Job Details: 10/25/2023
"Replace rotor, stator, clutch and slide, ran calibration and test cycle, opt test ok"
We serviced a
KENMORE DRYER
Model 11086566810
Near Brook Park, OH 44142
David R
Job Details: 10/25/2023
"Cc door broke. Found door cable broke, discontinued"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Bedford, OH 44146
Jason N
Job Details: 10/25/2023
Cc unit it working Found unit is wrapped in shrink wrap and not plugged in. Unit will need opened and plugged in for 24 hrs prior to service for proper diagnosis. ; saved tckt
We serviced a
AMANA RANGE
Model AGR6603SFW7
Near Cleveland, OH 44111
Manny
Job Details: 10/25/2023
"Cc unit not coming on verified and oven wont ignite, check power to unit and good, check power from contro to desk and missing voltage, valve open when set to bake/broil but no ignition, ordering control and Dsi board.; ordrng 1 W11162730 (module-spk) and 1 W11620729 (Control white)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Parma, OH 44130
David R
Job Details: 10/25/2023
"Cc unit not draining water. Pump sent out. Good. Checked and now draining properly. Leveled, good. Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Garfield Heights, OH 44105
Jason N
Job Details: 10/25/2023
"Cc unit displays f3e0Canceled fault. Checked temperature probe resistance, checks good at 1081 ohms at room temperature. Ran bake test to 350 degrees. Nothing in oven at this time to prevent proper airflow. Unit preheated properly. Let cycle several times. No faults. Could not duplicate issue at this time."
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Lorain, OH 44053
Angel
Job Details: 10/25/2023
"Cc that unit was squealing and not spinning. Verified and I found that the spanner nut on tub was loose, retightened the spanner nut tested unit with customer by washing a load in a quick cycle and no squealing or loud weird noises went through the whole cycle without any issues. Also looked underneath washer to make sure everything was good and everything looked good opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Avon, OH 44011
Angel
Job Details: 10/25/2023
"Replaced ui, control board and ice maker made sure it cycled and filled opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near Avon, OH 44011
Angel
Job Details: 10/25/2023
Cc that unit will not move to next cycle just fills. Verified wiring and found float switch disconnected connected it back up and ran diagnostics and found no error codes. As of now I cant find any issue with unit and we do not have any water hook ups here to test it any further so did to the extent that I could do.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Strongsville, OH 44136
David R
Job Details: 10/25/2023
"Cc unit not cooling. Low frost pattern on evap. Used UV light since recently had Sealed System Repair. Leaking dye from evap connection. Gave estimate for sealed system evap rapair. ; ordrng 1 WP2188823 (Evap) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Strongsville, OH 44136
David R
Job Details: 10/25/2023
"Cc burning smell while running microwave. Running unit with food/water inside. Could smell electrical burning coming from upper area where main controls are. Also at one point saw smoke from control area. Hard to tell which control but it is a potential fire hazard. Gave estimate to customer; ordrng 1 W11428561 (UI) and 1 W11325603 (Micro control) and 1 W11398764 (Noise filter control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, OH 44111
Manny
Job Details: 10/25/2023
"Replace gasket and switch , ran test and no leaks, advised customer to monitor the unit, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Strongsville, OH 44136
David R
Job Details: 10/25/2023
Replaced lid latch. Tested in diagnostics. Good. Tested drain and spin cycle. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Shaker Heights, OH 44120
Jason N
Job Details: 10/25/2023
"Cc unit motor sounds like it struggles/dragsRan wash test, noise in question is motor when in agitation mode. Sound is normal and operation is normal. Advised customer unit is operating as designed."
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS277XBL2
Near Beachwood, OH 44122
Jason N
Job Details: 10/25/2023
Cc unit clock/timer no longer worksConfirmed no display on clock control. Checked wiring to control. Found burnt spot on pcb board. Clock control (4173071) is discontinued. Unable to repair unit.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Fairview Park, OH 44126
Manny
Job Details: 10/25/2023
"Cc that unit is off balance every load, verified and needs shocks, ordering shocks; ordrng 1 W11130359 (suspension)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Angel
Job Details: 10/25/2023
"Cc that unit is not making ice. Ran diagnostics to check for error codes and no error codes so I ran a test on the ice maker and passed. Removed ice maker from ceiling and found fill tube frozen. Removed it and cleared it out made sure the heater ohmed out good and it did and its also receiving voltage. Added some foil tape to fill tube gap to try to prevent from freezing recommended customer to monitor for now if anything she will need control board, ui and ice maker replaced."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, OH 44055
Angel
Job Details: 10/25/2023
"Cc that unit is making a clanking noise. Ran diagnostics and did a spin and agitation to see if it would do the noise but nothing out of the ordinary, so I ran a test cycle to see what it would do and nothing. Tried doing the agitation and spin in diagnostics again and heard the sound it was the cam grinding so I replaced cam and shifter tested unit again opt test good. Explained to customer if issue were to continue down the road we will need to replace gear case. Recommended not to overload unit as well.; used 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Elyria, OH 44035
David R
Job Details: 10/25/2023
"Cc unit leaking, plumber saw water under fridge when dispensing water. Found from factory, back kickplate put on, pushed water line behind kickplate into a metal sharp piece causing it to pierce and leak. Cut where crack was, used 5/16 fitting. Good. No leaks. Op Test Ok.; used 1 WR2X8545 (5/16 UNION) from stock"
We serviced a
GE DRYER
Model DBXR463EG1WW
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/25/2023
"Cc unit making squeaking noise after string was caught inside front of door panelPulled front panel, found 2 glides damaged, felts are missing and top bearing plate is cracked in 2 spots. Quoted customer top bearing and hardware replacement. ; ordrng 1 WE49X20697 (Dryer bearing repair kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Streetsboro, OH 44241
Corina B
Job Details: 10/25/2023
"CC that the unit is not making ice. Confirmed. Ran step 56 E2 = Motor lost position. Ran step 57 02 harvesting not completed. The fill tube is frozen. Will need a new ice maker, control and heater. Part is out of stock. Office to reschedule ; ordrng 1 W11087201 (Heater) and 1 W11658802 (Ice maker) and 1 W10843055 (Control)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Parma, OH 44129
Bill
Job Details: 10/25/2023
"Cc unit not working, confirmed cc. Error code f8e1 long fill, found drain tube coming straight from the washer to the drain. Explained to the customer that it needed to be raised at least 4 ft. Walked them through the process of operation. Customer advised me that is how the installers had put it and said it would work."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ravenna, OH 44266
Corina B
Job Details: 10/25/2023
"REPLACED the control. Opt test ng. Tested the terminal block, 93 volts. Will need an electrician. Plugged the unit in a different outlet, started up. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Diamond, OH 44412
Corina B
Job Details: 10/25/2023
"CC that the ui is flashing. Confirmed. The ui is not responding. Checked the connections, good. Will need a new ui and harness; ordrng 1 W11460962 (Ui) and 1 W11084865 (Jumper)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mogadore, OH 44260
Corina B
Job Details: 10/25/2023
"CC that there is a squealing noise, that the unit will not spin out and the temperature does not change. Ran a drain and spin, no noise. Cust was washing a down pillow by itself. Advised Cust the the load needs to be bigger. When changing the temp need to press lower on the key pad to register the temp. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Broadview Heights, OH 44147
Corina B
Job Details: 10/25/2023
"Replaced the led light, harness and the evaporator fan harness. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Corina B
Job Details: 10/25/2023
Replaced the heater. Defrosted the evaporator. Ran diag the heater turned on. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, OH 44130
Corina B
Job Details: 10/25/2023
CC that there is moisture on the freezer gasket. Confirmed. There is a service pointer to install gaskets under the gasket. Will need the gaskets to go under the freezer gasket. ; ordrng 2 W11159728 (Gasket)s
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Cleveland, OH 44135
Manny
Job Details: 10/25/2023
"cc that panel peeled off and unit not working, verifying and panel peeled off screen distorting took voltage from control to UI and have 2.1 V unit needs control and user interface. Customer has the panel but no UI. ; ordrng 1 W11414079 (Panel ui) and 1 W11410063 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/25/2023
"CC that the unit will not finish a load. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Checked the suspension rods, good. Found the basket leaning towards the right side. Raised the unit to be level. Ran a calibration. Started a rinse and spin with clothes. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Lorain, OH 44055
Angel
Job Details: 10/25/2023
Replaced control board tested unit opt test good.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Oberlin, OH 44074
David R
Job Details: 10/25/2023
"Cc unit making noise. Found blower wheel had a crack on one of the blade connections. Found blower housing loose, corrected. Noise has stopped. Giving estimate to replace the motor, wheel, housing and seal. As of now no noise. Customer will watch and monitor.; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel) and 1 W10888146 (Housing) and 1 W11596046 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland Heights, OH 44121
Jason N
Job Details: 10/25/2023
"Cc unit not cooling Hooked up gauges to low side, reading 17 in/hg vacuum. Checked for dye using uv light, no dye found. Pressurized system with 140 psi of nitrogen. Found leak at compressor process stub. Repaired joint, pulled vacuum on system to 29 in/hg. Held vacuum, no decay. Recharged system with 4.27oz of r134a. Low side stable at 2 psi. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW07
Near Seven Hills, OH 44131
Bill
Job Details: 10/25/2023
"Cc light broke when changing it, confirmed cc. Lowered bottom of unit to access the socket, changed out socket its new socket and bulb. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Maple Heights, OH 44137
Bill
Job Details: 10/25/2023
"Cc not cooling, confirmed cc. Evap frozen over. Ordered Ui, control, and thermistor. Follow up scheduled for 11/2; ordrng 1 W11558182 (Control) and 1 WPW10384183 (Thermistor) and 1 W11518204 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Maple Heights, OH 44137
Bill
Job Details: 10/25/2023
"Cc unit shifting, confirmed cc. Found that the leg support had shifted out from the leg and unit was off balance. Reset the leg support, while checking over unit found that the cycle button was hard to press and respond. Ordered new Ui, follow up scheduled for 10/30; ordrng 1 W11612307 (Ui)"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Bedford, OH 44146
Bill
Job Details: 10/25/2023
"Cc making noise during operation, confirmed cc. Found blower wheel to be broken, changed blower wheel. Changed and oiled rollers and pulley. Opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Maple Heights, OH 44137
Bill
Job Details: 10/25/2023
"Cc. unit popping during oven operation. Confirmed cc, explained to customer that popping is normal due to metal expanding and contracting. Unit operating as intended."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44105
Manny
Job Details: 10/24/2023
"Cc unit not heating, verified and no heat, checked voltage at terminal block and L1 to L2 98Vac, from L1 to N 17Vac and from L2 to N 121Vac, tried to reset breaker but not labeled let customer know that the unit working but needs electrician"
We serviced a
WHIRLPOOL DRYER
Model CSP2941HQ0
Near Lorain, OH 44053
Angel
Job Details: 10/24/2023
"Cc that unit is not heating. Had to wait a while for customer to get quarters but I checked everything in the dryer while they arrived with the quarters and all thermostats and thermal fuse were good also tested ignitor and was good as well. So once they arrived with the quarters I tested unit and unit ignited started heating but when it shut off it would not reignite started checking wiring and nothing than I tapped the gas valve an igniter came on and reignited thought it was the coils so I replaced them but nothing, ordering gas valve and flame sensor.; ordrng 1 279923 (Gas valve) and 1 WP338906 (Flame sensor), used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model GAFZ30FDGB04
Near Willoughby, OH 44094
Joe O
Job Details: 10/24/2023
Installed and steamed out gasket. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Mentor, OH 44060
Dan H
Job Details: 10/24/2023
"Customer complaint that unit is not turning on, confirmed, unit is receiving correct power from supply, control is good, reset user interface connection to control user interface powered up , op test good , if problem should reoccur unit will need new user interface"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Euclid, OH 44123
Jason N
Job Details: 10/24/2023
"Cc unit not coolingFound both sections are cooling. Checked frost pattern on evaporator, full frost pattern. Evaporator fan motor running, good airflow to both sections. Unit is making ice. Condenser fan motor running. No issues found with unit at this time. Advised customer to start restocking and monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44108
Jason N
Job Details: 10/24/2023
"Cc unit not making ice or dispensing waterFound no water coming out of dispense, valve is actuating. Checked filter install, removed and reinstalled. Same result. Checked reservoir is ff section, found reservoir is frozen. Ff section is packed tightly with product, poor airflow causing air to drop down the back of the ff section. Advised customer they will need to reorganize ff section in order for unit to operate properly. Steamed/thawed reservoir. Water dispense restored. Advised customer to allow up to 24 hrs for ice maker to resume ice production. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Cleveland, OH 44108
Jason N
Job Details: 10/24/2023
"Cc unit basket rusting and getting on their clothesFound basket balance ring is leaking fluid down the inside of the basket. Advised customer of issue and stated once basket is replaced there will be no more issues. Replaced gasket using customer supplied pre Id part. Ran op test, all functions passed. Documented in Service Matters documentation only form with pictures of basket."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near North Ridgeville, OH 44039
David R
Job Details: 10/24/2023
"Replaced motor. Reset power and ran test mode, good. All components working. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Amherst, OH 44001
David R
Job Details: 10/24/2023
"Replaced main and UI controls, evap harness, heater, evap fan. Reset unit. Put into diagnostics. Tested 120 to heater from control. Put step 7 into automatic 8 hour defrost. Good, Op Test Ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Avon, OH 44011
David R
Job Details: 10/24/2023
"Went into diagnostics, screen shows display of Temp. Both ovens reading 70* on screen. Tested with meter and getting exactly the same for both 69-70*. Went through diagnostics and no error codes. Tested out individual ovens and bake/broil/ Convect bake and broil. All components tuning on and working properly. Turning both oven on, same time, 350*. Testing time to get preheat done. 12 mins for both ovens to preheat. Tested with thermometer and test with temp probe. All test good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Strongsville, OH 44149
Marie V
Job Details: 10/24/2023
"Replaced door, seal. Tested unit. No leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near Beachwood, OH 44122
Jason N
Job Details: 10/24/2023
"Cc unit leaking water from underneath Ran test cycle, found water starting to drip through rotor when tub is filled and slinging water outward when in a spin. Tub seal is compromised. Unit will need bearing kit installed(includes tub seal). Quoted customer repair cost. Customer declined repair. Estimate only. ; ordrng 1 W10435302 (Bearing)"
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Eastlake, OH 44095
Dan H
Job Details: 10/24/2023
"Customer complaint that unit is not completing cycles and time is jumping around, confirmed, found spun speed button shorted and changing spin speed mid cycle, unit needs new user interface/control, customer does not want repair at this time; ordrng 1 WH22X29348 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/24/2023
"Cc unit making loud noise in spin cycleRan spin test, found loud bearing noise. Unit needs tub bearings replaced(bearing kit). Customer declined repair. Estimate only. ; ordrng 1 W10435302 (Bearing)"
We serviced a
WHIRLPOOL DRYER
Model CEM2743BQ0
Near Cleveland, OH 44120
Jason N
Job Details: 10/24/2023
"Cc unit not starting or heatingChecked all thermal, all checked good. Checked switches, door, timer, and belt switch. Found belt switch actuator broken, reading open. Unit will need belt switch replaced. Quoted repair cost."
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS05
Near Aurora, OH 44202
Corina B
Job Details: 10/24/2023
Replaced the cooktop. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44134
Bill
Job Details: 10/24/2023
"Cc unit not draining, confirmed cc. Found error code f9e1 drain pump. Leaned unit back found wires ripped free of pump, used wiring harness from stock. Ran auto test. Opt test good. Advised customer their supply line is leaking.; used 1 W11643701 (Wiring harness) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWS
Near University Heights, OH 44118
Manny
Job Details: 10/24/2023
"Cc rack falling off verified and one of the rack wheels is off track, remounted and opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lorain, OH 44052
Angel
Job Details: 10/24/2023
Cc that unit was spraying out water on the back panel when it was filling with water. Verified and found unit was not leveled causing the inlet valve to hit tub of tub ring and spray out water towards the back. Leveled unit tested unit again and its still spraying out a little but I cant lift the legs anymore the floor has a big dip in the front causing the issue customer will have to put something underneath front legs to get the front of the washer to lift otherwise unit working as should opt test good.
We serviced a
KENMORE WASHER
Model 11020232711
Near Middlefield, OH 44062
Joe O
Job Details: 10/24/2023
"Cc: not spinning, not agitating, filling too highFound error codes f8e3(overflow conditions) f7e5(shifter fault) f0e2(oversuds). Ran auto test. Valves shutting off. Found motor briefly moved during agitate. Needs control and harnessCustomer does not want to repair at this time ; ordrng 1 W11212755 (cntrl-elec) and 1 W11448788 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Streetsboro, OH 44241
Corina B
Job Details: 10/24/2023
CC that the unit is not heating. Confirmed. Found the heating element is open. Replaced the heating element from surplus t/s. Please restock element. Cleaned the lint from the inside of the dryer. Tested. Opt test ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 WP3387747 (Element) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Parma, OH 44134
Bill
Job Details: 10/24/2023
"Cc strike broken, replaced strike. Opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ravenna, OH 44266
Corina B
Job Details: 10/24/2023
"CC that the unit will start then finish. Confirmed. F7E1 Tachometer missing or signal. Opt test ng. Replaced the shifter from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near Parma, OH 44129
Bill
Job Details: 10/24/2023
"Cc mark on drawer and blue film on unit, confirmed cc. Mark was a paint transfer, no damage to stainless steel drawer. Removed paint scuff, removed blue plastic film. Explained to customer how to clean the glass top of unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cleveland, OH 44111
Marie V
Job Details: 10/24/2023
Cc that the unit is not washing. Confirmed found motor not working. Replaced pump. Tested unit. No leaks. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Seven Hills, OH 44131
David R
Job Details: 10/24/2023
"Cc unit made a loud bang and now basket stuck. Tub ring somehow got stuck between the rear panel and top rear panel. Maybe if overloaded through it off balance. Corrected position of entire tub. Ran diagnostics, no error codes. Ran calibration mode. Good. All components working. Ran drain/spin with towels in. Zip tied drain hose. Advised to zip tie mode if needed or styrofoam. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Highland Heights, OH 44143
Dan H
Job Details: 10/24/2023
"Customer complaint the door is damaged, found door panel and user interface damaged, door panel was pre id, unit needs new user interface ; ordrng 1 W11416458 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Parma, OH 44129
David R
Job Details: 10/24/2023
"Replaced drain pump, also found cut in wires to pump, cut and connected wires properly. Ran diagnostics and cleared 9-1 error code. All components working. Ran entire drain and spin mode. Good. Floor on right side dips. Advised customer to level up feet or shims if needed to level unit correctly. If nagging from drain hose, more zip tires or something hold hose in place and not bang unit/wall. Unit is good, Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44130
David R
Job Details: 10/24/2023
"Replaced gearcase, hub, inner tub, agitator, and replaced cam and actuator from t/s. Ram diagnostics and calibration test, good. Op Test Ok ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Grafton, OH 44044
David R
Job Details: 10/24/2023
"Replaced motor fan. Found the water spout that is between the icemaker and water line in FZ was not on correctly, leaking water and causing ice build up by fan blade. Corrected. Tested, good. No leaks."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS02
Near Shaker Heights, OH 44122
Manny
Job Details: 10/24/2023
"Replace controls and UI opt test ok, took cores for return"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Avon Lake, OH 44012
Angel
Job Details: 10/24/2023
"Cc that unit sometimes makes a grinding noise before starting to fill. Tested unit various times and worked as should. So I ran diagnostics and found error code F7E5 shifter fault, so I replaced cam and shifter to see if that would fix issue. Explained to customer what I did and to monitor for now and if issue would happen again to please take a video to try to pin point the issue but from what the error code states it needed the shifter as well."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Avon Lake, OH 44012
Angel
Job Details: 10/24/2023
"Cc that unit will not wash. Tested unit and pump will not kick on to wash. Ran diagnostics and had error code F4E3 motor not running. Made sure to check at control and it was good unit will need wash pump replaced. Gave customer estimate and decided not to continue.; ordrng 1 W11124384 (Wash pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110.68062801
Near Avon, OH 44011
Angel
Job Details: 10/24/2023
"Cc that unit was not starting. Confirmed, unit will not start. Checked power at terminal block and good. I bypassed the door switch and nothing so I I took apart unit checked thermal fuse good as well checked motor ohmed out windings good. Checked wiring good, than got to control board and kind of smelled like something burnt but everything looked good but could be a relay on board. The only thing I see that could be wrong would be the main board specially smelling like something burnt. Gave customer estimate for control board and decided not to continue with repair.; ordrng 1 WPW10111623 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Strongsville, OH 44136
Bill
Job Details: 10/24/2023
"changed valve, filter head, and tank. Still had the same issue, called WP tech line,, soon as I came back on he had a solution. Had me order a pressure relief valve. Just for kicks I had customer turn on all the sinks in the house. Tested unit and sound was gone.; ordrng 1 W10786952 (Preasher reducer) and 1 8212547rp (Pex)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Shaker Heights, OH 44120
Manny
Job Details: 10/24/2023
"Cc unit makes a squeaky noise every time is agitating, verified and found pulley spline worn out, replaced with TS#W10721967, ran test no noise for about 5 minutes then unit Started making noise, noise coming from inside the gearcase, unit needs gearcase shifter and wash plate ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Shifter) and 1 W10902814 (washplate) and 1 W10721967 (drive pulley), used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newbury Township, OH 44065
Joe O
Job Details: 10/24/2023
Installed water valve. Ran test cycle. Water hammering still present. Advised customer to have plumber installed water hammer devices and replace house valves for leaking. Customer stated they heard the same noise in spin. Ran drain and spin. No abnormal noises in spin. Need plumber
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Chagrin Falls, OH 44023
Joe O
Job Details: 10/24/2023
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok Customer has plastic water line behind unit, and line is kinked. Advised customer to have line replaced with copper or stainless braided. ; used 1 W11504445 (5/4 NR MS 00) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Cleveland, OH 44102
Manny
Job Details: 10/24/2023
"Cc unit not coming on, verified and no unit is dead check voltage and good voltage, unit needs thermal fuse, cut off and thermostat; ordrng 1 W10909685 (fuse-thrml) and 1 280148 (cutoff-tml) and 1 WP8577274 (thermistor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rocky River, OH 44116
Marie V
Job Details: 10/24/2023
"Cc that unit atill showing the error code for long drain. Confirmed, ran diag, found error code F0E5 off balance F9E1 long drain. Verify drain pump , all good, found drain hose in the back was kinked, corrected issue. Stared a cycle, water lever to max, and tested unit, draining good. Also verify ohms on drain pump has 21ohms, good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Rocky River, OH 44116
Marie V
Job Details: 10/24/2023
"Cc that unit stopped cooling properly in freezer and ice stared melting and water was dripping from door inside and outside. Took temps unit showing 17* in freezer and 47* in fresh food section, unit working in fresh food section when arrived. Took evaporator cover off, full frost pattern, took pics. Ran diag and tested fan, is working properly. Also door seals are good, will replace control and thermistor ; ordrng 1 W11509095 (Ui) and 1 W10316760 (Thermistor freezer) and 1 W11172798 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairview Park, OH 44126
Marie V
Job Details: 10/24/2023
"Cc that unit makes ice not all the time. Now is full. Verify wired on door, looks good, also took temps unit is in range. Fan is working. Only weird was fill line to ice maker is pinched at the bottom on door. Cut off the pinched part, added a fitting. Op test ok advise cust to monitor. ; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
Angel
Job Details: 10/24/2023
"Cc that lights in freezer and ceiling in FF section are out. Confirmed, replaced led module in freezer and all lights came on opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Cleveland, OH 44102
Manny
Job Details: 10/24/2023
"Cc unit not cooling, verified and temps Im the 70s in both sections, pulled unit out and hook it to killawatt and unit pulling 9.59 amps, compressor hot to touch, unit needs compressor.; ordrng 1 W10507884 (compressor(under parts warranty)) and 2 WPW10143759 (dryer)s"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Chardon, OH 44024
Dan H
Job Details: 10/24/2023
"Customer complaint of f3e1 error and not enough water, ran diagnostics found f3e1(water level error )and f3e2(temperature sys error) error codes, water level sensor tests good, temperature sensor is good, unit needs new control, customer does not want repair ; ordrng 1 W11201286 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR WALL OVEN/MICRO
Model JMW3430WS02
Near Painesville, OH 44077
Dan H
Job Details: 10/24/2023
"Customer complaint that control panel is not working sometimes, confirmed, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W10323052 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Painesville, OH 44077
Dan H
Job Details: 10/24/2023
"Customer complaint that unit is not working, confirmed, no buttons on user interface are working, control is good, unit needs new user interface ; ordrng 1 WD21X31910 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER8800FZ1
Near Westlake, OH 44145
Angel
Job Details: 10/24/2023
"Cc that unit will not start a bake keeps saying feature not available. Confirmed, unit thinks its in a bake already or thinks its in a clean cycle. Turned off unit at breaker and waited about a minute to reset control board, tested unit again and now its working as should let it preheat to 350* and made sure temps were good and they werent instead of 350* temps were in the 500s cancelled the bake and ran diagnostics and found error code F6E3 runaway temp. Unit will need control board and temp sensor. Gave customer estimate and decided not to continue with repair.; ordrng 1 WPW10340323 (Control board) and 1 W10833885 (Temp sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Perry, OH 44081
Dan H
Job Details: 10/24/2023
"Customer complaint that unit is not drying dishes, ran diagnostics found fe1(no heat) error code, heater is working after test cycle, found element open, unit needs new element ; ordrng 1 W10518394 (Heater)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW08
Near Cleveland, OH 44109
Manny
Job Details: 10/24/2023
"Cc gaskets coming off , verified and liners warped tried steaming gaskets to see if they would stay, and wont stay, unit needs doors; ordrng 1 LW10680729 (dor-fip) and 1 LW10680726 (dor-fip)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ravenna, OH 44266
Corina B
Job Details: 10/24/2023
"CC that the unit will not agitate. Confirmed. Found the washplate spinning. Washplate is seized to the Gearcase. Reinstall the washplate Will agitate, started a rinse and spin with towels. Happens again will need a new Washplate ; ordrng 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Kent, OH 44240
Corina B
Job Details: 10/24/2023
"CC that the unit is not heating. Checked the heater and fuse, good. Ran diag 120 volts from the control to the heater. No rinse aid being used. Water supply is hooked up to the hot water tank, 98* water going into the dishwasher. Checked the sink water, 110*. Showed Cust page 4 about the water temperature of being 120*. Advised Cust turn the hot water tank up to 120*, to used rinse aid, hi temp, sani rinse, heat dry."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/24/2023
Installed drain pump. Ice maker cycling. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS20
Near Solon, OH 44139
Bill
Job Details: 10/24/2023
"Cc not getting to temp, could not confirm. Set oven to 350, oven got to 350, set to 400 oven got to 400. Pulled diagnostics no error codes, spoke customer and explained that for best results is to wait 20 min after oven states that it has reach temps. Explained how the oven will be in flux with temps going up and down. Unit is operating as intended."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/24/2023
"Cc: leakingCustomer stated unit leaking from ice maker. Stated her kids shut the water off and hasnt leaked since. Found cubes in ice bin are oversized. Turned water on. Cycled ice maker. Ice maker cycled, and filled. Did not overfill. Tested water. No leaks. Found when dispensing water ice maker is filling. Needs water valve. ; ordrng 1 WPW10341329 (water valve assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 10/24/2023
Installed door. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Strongsville, OH 44136
Corina B
Job Details: 10/24/2023
Replaced the drain pan. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fairview Park, OH 44126
Marie V
Job Details: 10/24/2023
"Cc that unit will not drain. Confirmed , found broken harness at drain pump. Replaced harness, and ran diag, and stared a cycle. Op test ok"
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Mentor, OH 44060
Jason N
Job Details: 10/24/2023
"Cc unit making squealing noise Confirmed noise. Checked roller components. Found pulley bushing was separated from pulley wheel. Replaced pulley using truck stock kit. Ran dryer test for several minutes, no abnormal noises heard. Op test good. ; used 1 DESAMKIT (dryer repair kit) from stock"