Service History 57

We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS00
Near Highland Heights, OH 44143
Dan H
Job Details: 06/02/2021
"Installed new 2 speed fan kit(control and upper blower), op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 06/02/2021
"Replace harness,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Brecksville, OH 44141
Corina B
Job Details: 06/02/2021
"CC that the middle rail is hot and the temp was getting warm. Started working after flipping the breaker. Checked the condenser fan, running. Ran diag passed. Advised cust the mullion strip is warm to the touch. Working as designed. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Cleveland, OH 44129
Marie V
Job Details: 06/02/2021
"Cc that the oven does not turns on. Confirmed. Replaced control, gasket and igniter . Tested unit op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Beachwood, OH 44122
Brian M
Job Details: 06/02/2021
Installed control OP Test Ok
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/02/2021
"Replace blower,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Willoughby, OH 44094
Jeff M
Job Details: 06/02/2021
The unit is leaking from the dispenser and the unit is not detecting a proper balance load needs a new control board and dispenser assembly; ordrng 1 W11439664 (Control) and 1 W11465532 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/02/2021
"Found inverter making three flashes it means it failed by service pointer also compressor and fans not starting not getting proper voltage need control there is a service pointer but control is discontinued office to do a nation wide search and contact customer if it can be repairable ; ordrng 1 W10629033 (Inverter box) and 1 WPW10219462 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model MQF1656TEW01
Near Lorain, OH 44053
Gabriel P
Job Details: 06/02/2021
"Replace fan ,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Painesville, OH 44077
Joe O
Job Details: 06/02/2021
Cc: humming noise when startingFound magnetron humming while heating. Needs magnetronMagnetron out of stock. Office to reschedule; ordrng 1 W10818686 (magnetron)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Madison, OH 44057
Jeff M
Job Details: 06/02/2021
The bearings failed need a new shaft and bearing estimate only; ordrng 1 W10435302 (Shaft/bearings) and 1 S
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Lorain, OH 44053
Gabriel P
Job Details: 06/02/2021
"Replace motor,cam,drive belt,shifter,shield plate,gearcase,bolt,agitator,capacitor,ran calibration and auto test pass"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Brook Park, OH 44142
Marie V
Job Details: 06/02/2021
"Cc that the unit does not always spins out the clothes and that it never put fabric softener in the load. NnlRan diag F8e1 long fill f0e3 overload f2e1 UI stuck button. Ran auto test pass. Check unit underneath to verify found oil leaking from transmission. Unit will need gearcase and water valve. Cust will call Maytag to see if they help. Do not order parts; ordrng 1 W11455453 (Grearcase) and 1 W11165546 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHBL1
Near Brook Park, OH 44142
Marie V
Job Details: 06/02/2021
Cc that the door springs are broken. Replaced tested . Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Avon, OH 44011
Gabriel P
Job Details: 06/02/2021
"Found left door gasket ripped also did the test of two tablespoons of water on ice chute and it leak also found ice maker error E5 and service pointer but bj replace it already gave estimate customer will not repair ; ordrng 1 W10628737 (Fascia) and 1 WPW10764668 (Ice maker) and 1 W10407212 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lorain, OH 44053
David R
Job Details: 06/02/2021
Plastic pieces broke while putting back together. Reordering ; ordrng 3 W11094449 (Third level track)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/02/2021
Cust need right hand side door replaced and handle for bottom door. Cust said that the freezer door one side comes out a little more that the other. Took pics. Nothing on the way that will cause it to do that. Seal is sealing properly. Told cust is nothing to worry about.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY04
Near Chardon, OH 44024
Joe O
Job Details: 06/02/2021
Installed control. Programmed unit. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44125
Corina B
Job Details: 06/02/2021
CC that there is a loud noise when filling. Found the water valve for the cold making the noise. Replaced the valve from t/s. Started a cycle. Optest ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Beachwood, OH 44122
Brian M
Job Details: 06/02/2021
Cc unit still not working Installed float switch and valve Ran test no good Found several errors Fa2 wax motor f8e3 f8e4 f1e1Needs control and water valve ; ordrng 1 W11410070 (Control) and 1 W11434044 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFE720H0AS0
Near Avon Lake, OH 44012
Corina B
Job Details: 06/02/2021
"CC that the left rear burner is not working. Found the burner coil broken. Will need a new element. ; ordrng 1 WPW10342780 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Jeff M
Job Details: 06/02/2021
the freezer evap is still frosting over the unit needs a new control. No eta ; ordrng 1 W11449482 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Conneaut, OH 44030
Jeff M
Job Details: 06/02/2021
Customer is having a Issue with the unit staying balanced. I checked the suspension and the way that its leveled everything tested good its leveled very well. I ran a low calibration cycle unit tested good I went over proper loading procedure with the customer I could not find an issue
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Avon, OH 44011
Corina B
Job Details: 06/02/2021
"CC that the unit does not spin or agitate. Ran diag f0e5 OFF BALANCE LOAD DETECTED. Ran a Manuel avians spin. Found the hub is worn. Replaced the hub from t/s. Optest ok. ; used 1 W10528947 (HUB), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Middlefield, OH 44062
Joe O
Job Details: 06/02/2021
"Replaced bearing, bracket, and felt. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details: 06/01/2021
"Cc unit not dispensing ice Found ice clogged in bin Cleared ice Advised to watch OP Test Ok If issue comes back she will need a bin W11347840; ordrng 1 W11347840 (Bin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kent, OH 44240
Brian M
Job Details: 06/01/2021
Cc unit not washing or filling properly Found clutch getting power but not functioning Replaced using truck stock OP Test Ok ; used 1 W10754448 (CABRIO CLUTCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, OH 44094
Dan H
Job Details: 06/01/2021
"Installed new valve, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS1
Near Moreland Hills, OH 44022
Joe O
Job Details: 06/01/2021
"Installed sump assembly, spray arm, and drain pump. Ran test cycle. Op test ok"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near LaGrange, OH 44050
David R
Job Details: 06/01/2021
"Cc leaking. Found damaged screen, causing debris to get through and build up. Causing ice blockage. Ordering parts and also go steam bottom of freezer and remove ice. ; ordrng 1 216503100 (FZ drain screen) and 1 5304511843 (Sleeve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 06/01/2021
"Cc not draining. Slow drain. Drain pump is working. Found when installed the drain hose is kinked up between wall and unit. Not installed correctly underneath unit. Will have to put hose under instead of on the side so it wont kink up. * two job count**requesting double labor*** will have to unhook electric, drain, also there are 4 screws holding the counter in place, will have to remove I order to get unit from underneath because tight spot ; ordrng 1 W11414944 (Drain hose)"
We serviced a
WHIRLPOOL RANGE
Model WEG760H0DS0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 06/01/2021
Replaced cooling fan. Ran test bake. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 06/01/2021
Installed control Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Pepper Pike, OH 44124
Dan H
Job Details: 06/01/2021
"Installed new door gasket, op test good"
We serviced a
MAYTAG DISHWASHER
Model WDF520PADM7
Near Gates Mills, OH 44040
Joe O
Job Details: 06/01/2021
Cc: not cleaning properlyNo stored error codes. Found low pressure from sump. Needs sump assemblySump shows out of stock. Office to reschedule; ordrng 1 W11025157 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Euclid, OH 44132
Joe O
Job Details: 06/01/2021
"Installed drain tube, cleared drain. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXNMFWB01
Near Willowick, OH 44095
Joe O
Job Details: 06/01/2021
Cc: leakingFound unit drain tube plugged. Needs drain cleared. Cleared drain. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Mentor, OH 44060
Joe O
Job Details: 06/01/2021
Cc: plastic imbedded in iceFound slivers of plastic on ice cubes. Could not find any burrs in freezer. Customer cleared ice bin. Found ice scoop scraping the bottom of the ice bin. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJB0
Near Berea, OH 44017
David R
Job Details: 06/01/2021
"Cc unit hasnt washed correctly since installed. Found F9E1 diviter cant find position. Went into diagnostics, water entered unit but wash motor just humming. Ordering motor ; ordrng 1 W11085683 (Wash Pump motor)"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054KFH
Near North Royalton, OH 44133
David R
Job Details: 06/01/2021
Cc unit bake not working. Found igniter not at correct amps. Looked and found discolored ash white. Replaced from t/s. Tested at 350* ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MDG2500BWW
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/01/2021
"Cc that the unit is screeching. Confirmed. Found rollers ceased and belt is bad as well. Parts need to be deliver to this home; ordrng 1 12001541 (Roller) and 1 WP33002535 (Belt), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/01/2021
"Cc that the unit stops working and start to get a noise coming from UI.Called Whirlpool tech line spoke with drew file 7730893384. Had me check all door switch, the pad for ice and water. Also to check continuity in orange with black, yellow and black wires from control board to UI. They were good. He said to replace mother board. It sounds like a wiring problem but as well control board. Ordering control board and evaporator fan because cust said that it gets super loud. Check evapo good frost pattern ; ordrng 1 W11224256 (Control) and 1 W11224591 (Evaporator fan)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW
Near Pepper Pike, OH 44124
Dan H
Job Details: 06/01/2021
"Customer complaint that unit is taking too long to dry, unit is heating, found foil vent crunched preventing proper air flow, adjusted, good airflow now, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Joe O
Job Details: 06/01/2021
"Cc: freezing food in ff section, not making iceFound temps in ff section at 37 degrees, freezer at 5 degrees. Unit over stocked. Advised customer on loading. Found damper not closing. Needs damper; ordrng 1 WPW10196393 (damper control assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Mentor, OH 44060
Joe O
Job Details: 06/01/2021
"Cc: leaking from dispenser, fluttering noiseFound unit tilted forward. Advised customer with unit tilted water will flow through ice bin out the dispenser. Found tape on back of unit blowing around due to air flow from condenser fan. Removed tape. Could not duplicate leaking. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JW0
Near Mentor, OH 44060
Joe O
Job Details: 06/01/2021
"Cc: cooktop hot light shutting off too soon, preheat ding not loud enoughAdvised customer these cooktop hot lights are on a timer after the unit is used for a period. Ran test bake. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/01/2021
I called Tech Line they recommended for me to get pressures of the high and low side. Unfortunately I do not have 600 gauges all my gauges have been used for our 134A I rescheduled with a customer to send out a r600 technician; schdld next appmnt for 6/10 THU PM
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VPF1
Near Conneaut, OH 44030
Jeff M
Job Details: 06/01/2021
The unit still was not filling with water I tested the icemaker it tested good its sending power and the water valve for the icemaker and out at two ohms. Which is far too low for a solenoid needs a new water solenoid; ordrng 1 WP12544124 (Water valve)
We serviced a
GE DISHWASHER
Model GDT580SSF7SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/01/2021
"Replaced parts, tested unit. Op test NG. Called Senior tech BJ had me check the ohms reading on float switch it was also out of range, he said to replace and we r not charging cust for that part.; ordrng 1 WD21X10519 (Float switch), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sheffield, OH 44054
Marie V
Job Details: 06/01/2021
"Cc that the unit stops cooling sometimes and they have to turn the breaker off and onto get it to work. Took temps found 45* on fresh food section and 5* on freezer. Also check freezer evapo has good frost patter but also found drain tube clogged will have to be defrosted with fresh food section evaporator. Defrosted fresh food section evapo and drain tube. Cust paid in full, unit will need main control. No ETA on part, office will contact when they do to schedule cust.; ordrng 1 WPW10675033 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Royalton, OH 44133
Marie V
Job Details: 06/01/2021
"Cc that the unit is not making ice and thats theres a lot of ice on freezer all over the shelf. Confirmed, found fill tube not aligned. Corrected issue and removed some ice from freezer cust said that he will clear out whatever if left in. Also cycled ice maker, no water leaks. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM3
Near Parma, OH 44129
David R
Job Details: 06/01/2021
"Cc unit not working. Found shorted wires at power supply. Cut and spliced wires, tested. Good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Parma, OH 44129
David R
Job Details: 06/01/2021
"Replaced damper. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Mentor, OH 44060
Joe O
Job Details: 06/01/2021
"Cc: foam shelf support broke, shelf not sitting correctlyFound foam insulation for water tank broke, and shelf will not sit correctly. Adjusted shelf. Needs insulation; ordrng 1 WPW10117358 (insulation)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Cleveland, OH 44119
Corina B
Job Details: 06/01/2021
"Cust showed pop, sent pic. CC that the ice maker is not working, cycled ice maker, cycled no water. Tested water valve 120 volts. Found the waterline kinked. Re cycled the ice maker, filled. Optest ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Aurora, OH 44202
Brian M
Job Details: 06/01/2021
Installed control and UI Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Cleveland, OH 44121
Corina B
Job Details: 06/01/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Seven Hills, OH 44131
Gabriel P
Job Details: 06/01/2021
Found bulb ok try removing switch but half of it broke the other half stay inside it has to much insulation and liner start to ripped call whirlpool spoke to chris he said is not repairable
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Andover, OH 44003
Jeff M
Job Details: 06/01/2021
The lid catch is over extend past the lock causing it not to lineup properly. and the belt is stretched ; ordrng 1 W10837741 (Lid catch) and 1 WPW10006384 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Cleveland, OH 44109
Dan H
Job Details: 06/01/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at -9 degrees, thermistors are reading correct temperatures , unit needs new controls; ordrng 1 W11450890 (Cntrl) and 1 W11314429 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brecksville, OH 44141
Dan H
Job Details: 06/01/2021
"Installed new drain pump, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/01/2021
Cc unit snagging seal Found left side frame pushed out and tweaked fixed basket and gasket OP Test Ok
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
Dan H
Job Details: 06/01/2021
"Installed new foot pedal, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland Heights, OH 44106
Corina B
Job Details: 06/01/2021
Replaced the handles. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Lyndhurst, OH 44124
Corina B
Job Details: 06/01/2021
Replaced the panel. Optest ok
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Orange, OH 44122
Dan H
Job Details: 06/01/2021
"Installed new dispenser, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma Heights, OH 44130
David R
Job Details: 06/01/2021
"Customer had POP. Cc unit not dispensing water or ice. Found temp snowflakes all the way up to max, adjusted 1 down. Water reservoir frozen. Ordering. ; ordrng 1 W10568672 (Reservoir)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Lyndhurst, OH 44124
Corina B
Job Details: 06/01/2021
"CC that unit does not turn on. Confirmed. Checked the power at the control, 120 volts. Unplugged the fan, turbidity sensor no response. Will need a new ui and control. ; ordrng 1 W10803367 (Ui) and 1 W11368631 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Brook Park, OH 44142
David R
Job Details: 06/01/2021
"Coin operated washer. Customer complaint. Unit not spinning good. No error codes. Ran test diagnostics, good, all components and spin/drain working correctly. Ran manual diagnostics. Both spin and agitate, heavy and slow are working. Unit is testing good. Let customer know about overloading unit.*advised if happens again and need us to come out to place a normal load of towels in before we come."
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Painesville, OH 44077
Dan H
Job Details: 06/01/2021
"Installed new console, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44105
Gabriel P
Job Details: 06/01/2021
Found no issue with unit also rental and center said that when they whirlpool there was a authorization of full repair
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Cleveland, OH 44113
Gabriel P
Job Details: 06/01/2021
"Replace mag and switches,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/01/2021
Cc of noise Ran auto test and calibration Could not duplicate a abnormal noise OP Test Ok
We serviced a
MAYTAG DRYER
Model MGD6230HW
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/01/2021
Rescheduling Could not get access to outlet ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/01/2021
Installed dispenser OP Test Ok
We serviced a
GE REFRIGERATOR
Model ZISP420DTASS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/01/2021
"Cc of noise in bottom drawer are and temps inaccurate Found damper in lower drawer to be stuck Advised on replacing temp sensor in ff section to help with getting accurate temp reading ; ordrng 1 WR60X10063 (damper assy desupply) and 1 WR55X10025 (sensor,temp ff), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lyndhurst, OH 44124
Corina B
Job Details: 06/01/2021
Replaced the ice maker. Ff door had a gap raised the door with washer from t/s. Optest ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/01/2021
CC that the ice maker stopped working and the lights are not working. Confirmed. Ran Step 56 E2 lost position will need a new ice maker. Service pointer to replace the freezer led. Will need ice maker control and led lights. ; ordrng 1 W11294907 (Ice maker) and 2 W11462342 (Module)s and 1 W11224256 (Control) and 1 W10695459 (Led)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near North Olmsted, OH 44070
David R
Job Details: 06/01/2021
"Replaced the upper rails and upper rack adjusters. Had to pull unit out. Tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Novelty, OH 44072
Brian M
Job Details: 06/01/2021
Installed control ran test cycle No good Inspected wires found pink wire to pump separated Needs wiring harness Also found that water valve is leaking not closing all the way and water drips in ; ordrng 1 W11130936 (Wire harness) and 1 W11165546 (valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Middlefield, OH 44062
Brian M
Job Details: 06/01/2021
Cc unit not igniting Found bake igniter weak Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV
Near Andover, OH 44003
Jeff M
Job Details: 06/01/2021
Upon my arrival I turn the machine on and it worked. It filled with water and sprayed the water pump the water out I was not able to duplicate issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Jeff M
Job Details: 06/01/2021
The unit is not cooling correctly there is heat transfer and a frost pattern. Customer states of the unit has not been keeping correct temperature since day one needs a new thermostat; ordrng 1 W10839843 (Thermostat)
We serviced a
GE WASHER
Model GTWN4250M0WS
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/01/2021
"Found bad bearings drive,is leaking oil and not spinning faster enough giving estimate customer will not repair ; ordrng 1 WH38X10017 (Bearings shaft) and 1 WH43X10034 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/01/2021
Customer do not have part but still diagnose unit and found no issues with unit shocks are good it may was and off balance load or overload but unit is working as designed
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Chardon, OH 44024
Jeff M
Job Details: 06/01/2021
The unit is intermittently working. The main control is getting power needs a new UI; ordrng 1 WPW10199789 (Ui) and 1 S
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Jeff M
Job Details: 06/01/2021
The unit is pump vary slow I checked the garbage disposal the plug has been removed. Needs a new drain pump. No eta; ordrng 1 W11462456 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Westlake, OH 44145
Marie V
Job Details: 06/01/2021
"Cc that the unit started leaking, and that he turned the water off, turned back on and replaced control and UI, ran calibration and found water drops coming out of the cold hose, corrected issue, ran auto test and started a normal cycle just to make sure that theres no leaks. Op test okBrought core for return"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
Marie V
Job Details: 06/01/2021
"Replaced pulley unit needed, belt, so we used kit for dryer. No need to return parts or money to cust, she paid for the part today. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Mentor, OH 44060
Dan H
Job Details: 06/01/2021
"Customer complaint that door gasket needs replaced, found door gasket folded in on itself, corrected, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bay Village, OH 44140
Marie V
Job Details: 06/01/2021
Replaced bellow. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Painesville, OH 44077
Dan H
Job Details: 06/01/2021
"Installed new control and ice maker , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Painesville, OH 44077
Jeff M
Job Details: 06/01/2021
The unit is getting 120 V power at the junction box underneath the dishwasher needs a new control board and user interface; ordrng 1 W11368631 (Control) and 1 W10803367 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Madison, OH 44057
Jeff M
Job Details: 06/01/2021
The normal wash cycle is not working customer demonstrated this to me. She did it three times and it worked. I tried 10 times and it did not work each time. Its an intermittent issue needs another user interface. I put the unit in diagnostics all the lights do illuminate even after diagnostics the normal cycle would not work for me; ordrng 1 W11416457 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Beachwood, OH 44122
Jason N
Job Details: 05/28/2021
"Cc unit not cooling.Found unit 64 degrees in ff section, 48 in freezer. Compressor is running/humming. No heat on high side. Tapped low side process, found unit in 20 in/hg vacuum. Unit has refrigerant leak, will need sealed system repair. Based on purchase date, KW warranty covering parts only. Customer also states ice maker has not working in a long time. Ran manual harvest test on ice maker. Unit cycled, but did not call for water. Tested water valve from ice maker, jumping V to L, water valve powered on. Unit will need ice maker. Will use truck stock ice maker on return visit. Compressor not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 WPW10466675 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Drier), used 1 W10884390 (Icemaker) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Cleveland, OH 44103
Dan H
Job Details: 05/28/2021
"Customer complaint that oval burner doe not light all the way around, found gas ports on burner head clogged, unable to remove burner capacitor cause screws are stripped, unit needs new burner head and cap, customer can install no need for return appointment ; ordrng 1 W11367106 (Burner head kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Lakewood, OH 44107
Dan H
Job Details: 05/28/2021
"Power is out at customers home, unable to diagnose, rescheduled for next available date ; schdld next appmnt for 6/8 TUE !"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, OH 44111
Dan H
Job Details: 05/28/2021
"New cabinet is damaged again, weld is broken and corner is bent, top of unit will not sit flush, reordering, part is out of stock so not scheduling return appointment ; ordrng 1 W10677265 (Case)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Mentor, OH 44060
Jeff M
Job Details: 05/28/2021
Evaporator Banfield used one from truck stock unit tested good; used 1 WP2315539 (Fan motor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brooklyn, OH 44144
Corina B
Job Details: 05/28/2021
"Found the drain hole clogged, steamed out the evaporator and evaporator fan turns on. Evaporator has a partial defrost pattern. Ran diagnostics thermistor passed. Cleared the drain hole. Checked the freezer gasket, good. If issues come back will need a main control. ; used 1 SHIPPING (shipping and handling) from stock"