Local Reviews
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David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc no ice, working intermittently. Temps check good. Icemaker wasn’t cycling on its on, got stuck. Replaced Icemaker from t/s. Tested. Good. Went over sounds and everything with Icemaker aug motor is normal. Advised to empty out bucket and clean any ice debris off every so often. Op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock"
Brian M.
RANGE WHIRLPOOL JGRP430WP01 Cc unit not baking or broiling Found unit getting proper spark but valve is not opening Needs dual valve replaced again Part is under warranty last installed in 12-2019 ; ordrng 1 W11239228 (valve-gas)
Dan H.
WASHER WHIRLPOOL WTW5000DW0 "Customer complaint that unit would not stop grinding, ran diagnostics found f0e5(off balance) error code, Found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Dan H.
DRYER WHIRLPOOL WED5000DW2 "Customer complaint that unit is not heating, confirmed, unit started heating after power cord was unplugged and plugged back in, outlet arced, advised customer that they need an electrician to correct power supply ;"
Corey L.
DRYER WHIRLPOOL WGD7500GW0 "Customer complaint door keeps popping open, confirmed found catch worn, strike is longer than one installed, installed strike, new strike doesn’t hold door closed at all, removed new strike reinstalled original strike, unit leaning forward slightly, leveled, found bottom of door loose at hinges, tightened screws at hinge, op test good, refund of strike is reflected in labor and svc collection"
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Replaced diffuser, op test good"
Jason N.
RANGE MAYTAG MGR7665WW0 "Cc unit oven turns off on its ownCustomer stated oven will heat up but not stay hot or it will take several times to start a bake cycle.Ran bake test, good spark, ignition. Let preheat to 350. Recycled oven, good spark, ignition, but still sparking then shuts off. Board not receiving feedback voltage. Unit needs ignition system parts. ; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10331686 (module,spark) and 1 WPW10701462 (harns-wire)"
Dan H.
RANGE WHIRLPOOL WFE510S0AS0 "Customer complaint that left front element is not working, turned element on high, element heated, placed pot of water on element, water boiled, all other elements are working, unit is operating as designed"
David R.
DRYER SAMSUNG DV338AEW/XAA "Cc not heating, turned unit on timed dry to verify, no heat. Took unit part, found heating element is open. Ordering assembly. *** put on cancellation list; ordrng 1 DC97-14486A (HEATER ASSEMBLY), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc leaking from FZ. Found drain had a piece of insulation stuck down causing ice to build up and leak. Steamed ice, checked drain tube, good. Op test ok"
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Cc unit freezer door hard to open and noisy. Found freezer door stiff opening. Lubricated rails with food grade silicone. Door free opening now. Customer thinks there is a mechanical issue. Advised I can replace door rails.; ordrng 2 WPW10120018 (slide rail (frz))s"
David R.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replaced parts. Ran test diagnostics. Heater came on, good. Advised the use of rinse aid added on with high temp wash and heated dry/extended dry. Also owners manual talks about extended dry with rinse aid page 9. Op test ok"
Jason N.
MICROWAVE WHIRLPOOL WOC75EC0HS01 "Cc unit display going out then coming back on. she says display on unit will go out, then come back on. It will do this intermittently. Also the clock and date doesn’t stay at the correct time. Customer still has Hmi console from early pre I’d, appliance manager board was sent back. Service pointer W11437808 states replace hmi interface console if over the air WiFi updates are not working or not available. Unit is connected to WiFi, unit states current version is running. Replaced console using customer supplied part (w11428561). Op test good at this time. Unit will need reconnected to WiFi.
Brian M.
DISHWASHER KITCHENAID KDTE104ESS1 Installed control ran auto test OP Test Ok
Dan H.
REFRIGERATOR MAYTAG MSD2641KEB "Customer complaint that unit is leaking, confirmed, found a steady drip coming from solenoid on valve, unit needs new valve ; ordrng 1 WP67006531 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint that unit is not making ice, confirmed, found ice maker tray thermistor open, unit needs new ice maker ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: not cooling ff sectionFound temps at 66 in ff section, and -3 in freezer, evap cover is completely frosted over. Found evap fan failed. Needs evap fan. Replaced evap fan. Advised customer to allow 24 hrs for unit to get to temp. op test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock"
Corina B.
WASHER CROSLEY CAW9244DW1 CC that there is a loud noise when inning. Found the support rollers are worn. Replaced the dryer kit from t/s. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
Corina B.
RANGE WHIRLPOOL WFG320M0BW2 CC that the knob is broken and the gasket is falling off. Found the knob is cracked. Replaced the gasket. Knob is not covered under warranty
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Installed handle OP Test Ok
Brian M.
REFRIGERATOR KITCHENAID KRFC604FSS02 Cc unit leaks from around ice maker customer stated previous company replaced water line and ice maker Found ice build up under ice bucket Cleared ice and removed ice maker Found fill tube to have a partial clog and was spraying water past ice maker Cleared tube OP Test Ok Advise customer to watch
Jeff M.
REFRIGERATOR WHIRLPOOL MSB2354GRW "Unit has frost back over the defrost timer has failed needs a new defrost timer; ordrng 1 WP68233-2 (defrost timer), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
WASHER WHIRLPOOL WTW5000DW1 "Cc that the unit is not starting. Ran diag found error code F7E5 – SHIFTER FAULT. Transmission looks good checked every component, all good but shifter. Also found hub is stripped. Is going to need an agitator because is not coming out is seize customer request me to try to get it out even if agitator gets damage other wise she won’t fix it she will buy new. I was able to take agitator out but it had few scratches show customer and she is fine with the damage agitator,replace parts need it ran calibration and auto test pass opt test ok ; used 1 SENIORDISCOUNT (senior discount), 1 W10528947 (HUB), and 1 W10913953 (ACTUATOR) from stock"
Joe O.
WASHER AMANA NTW4516FW3 Installed tub. Ran auto test and Calibration. Op test ok
Jason N.
WASHER MAYTAG MAV5000AWW "Cc unit making noise when spinning and drainingCustomer says it will drain. Ran spin and drain, loud noise from inside, pulled front panel. Found noise coming from drain pump. Pulled off belt, spin pump by hand, bearing crackling. Unit need drain pump. Customer not repairing at this time, estimate only."
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Back panel inside the freezer compartment was loose tighten the screws unit tested good
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is leaking underneath, confirmed, found crack in tub, unit needs new tub; ordrng 1 W10371566 (tub)"
Gabriel P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Sleeve friction was broken replace from truck stock opt test ok ; used 1 WP8268961 (SLEEVE FRICTION) from stock
Gabriel P.
WASHER KENMORE 110.2235251 Found tub where water drain to full with water not allowing water to drain cause there is no air gap and is zinfing the water back inside ask customer to get a plumber unit working as designed
Joe O.
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Cc: loosing cooling in freezer, if ff door is slammed the freezer door pops open, vegetables freezing drawers, small gap in freezer gasketCustomer states she adjusted the temps and had items thawing in freezer. Found temps in ff section at 39 degrees, 8 degrees in freezer. Advised customer slamming the door can cause the freezer door to pop from pressure. Could not find any freezing temps in ff section. Adjusted air control to allow more cold to stay in the freezer. Advised customer the gap in the seal is normal and there is no adjustment, and replacing the gasket would not change it. Unit functioning as designed. Op test ok"
Corey L.
WALL OVEN JENN-AIR JJW9627AAB "Customer complaint wall oven beeping after an error flashed, customer cannot recall error and his unit does not save errors, had customer turn on breaker, beeping went away when doors were shut, hinges are weak both doors do not pull closed every time unless helped, 12002112 kit is no longer available, did not create quote, customer also worried about temps off, heated to 350, unit heated to 323 in 25 min, adjusted temp plus 20 and informed customer where to find adjustment in user guide"
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH3205XVS1 "Cc that the unit is not heating. Put a glass of water and found capacitor sparking really bad I have replaced parts I’m ondering for this issue alot giving estimate also there is 120 v going to transformer customer will not fix. Advice customer to not use appliance it could caught on fire ,opt test ok"
Joe O.
FREEZER WHIRLPOOL WRF555SDFZ06 "Cc: not making iceCustomer states ice maker did work for a little Found small cubes jammed in ice maker. Removed ice. Found ice maker receiving proper power. Ice maker cycled and filled. Found power to ice maker dropped out. Checked control. Found control not sending correct power(93vac) to ice maker. Needs controlBJ stated he has to get approval, office to reschedule; ordrng 1 W11035752 (cntrl-elec)"
Gabriel P.
WASHER WHIRLPOOL MVWS565FW2 "Found error code F0e2 OVER SUDS CONDITION DETECTED , F7E6 – MOTOR FAULT , F7E7 – MOTOR UNABLE TO REACH TARGET RPM . Ran calibration and auto test , pass. Advise customer to use less detergent and to not over load machine to do less load check motor and it was ok"
Gabriel P.
DISHWASHER KITCHENAID KDTM354DSS5 "Found error code 7-1 no heat, 6-1 Low/No Water (Mecha- nical Problem) , 5-1 door stuck open. Also notice motor sump assembly not pumping water it may trigger all this error codes is fill its draining is heating but not pumping,ordering pump assembly ; ordrng 1 W10805015 (pump&motor)"
Corey L.
COOKTOP ELE JENN-AIR JIC4536XS00 "Customer complaint three burners not working after power surge from substation fire, confirmed f47 power supply missing, fuses check passed, unit needs both power supply boards according to ts, quoted, customer does not want repair at this time, W10885135 and W10857233; used 1 SHIPPING (shipping and handling) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint there’s a dent on door, confirmed dent on left side of dispenser area of frz dr, replaced with door sent, op test good"
Brian M.
MICROWAVE IKEA IBMS1455WW0 "Cc unit not working properly and light is out Found internal light outRan test according to tech sheet unit is heating properly but fan motor is just humming Needs bulb and fan assembly and spoke to Sr tech he advised to replace control ; ordrng 1 WPW10440740 (lmp-basles) and 1 W10120517 (motor-fan) and 1 WPW10217471 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
DRYER AMANA NGD4655EW2 Replaced the seal and supports. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Gabriel P.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Found fresh food evap frozen. Found service pointer W11329116C. Cust wants me to defrost all ice from evap and if it happens again they will replace main control and evap cover. Cleared all ice ,opt test ok"
Jeff M.
DRYER MAYTAG MEDC465HW0 I pulled the machine out tested wires it’s getting 240 V op tested good. I pushed the unit in lost 180v cust needs a electrician. There might be a loose wire in the outlet.
Brian M.
DISHWASHER KITCHENAID KDTM354DSS5 Installed UI and tightened handle OP Test Ok
Joe O.
RANGE WHIRLPOOL WFE505W0HZ1 Cc: hinge brokeHinges are broke. Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc unit not making ice then it started Found ice bin completely full At this time I do not see an issue with ice maker
Corina B.
WASHER KITCHENAID KDPE234GPS0 Replaced the gasket. Ran a calibration. Optest ok.
Joe O.
REFRIGERATOR AMANA ART318FFDW03 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 3.7oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895716 (COUPLER), 1 W10895748 (COUPLER), 1 W10896689 (COUPLER), and 1 W10896690 (COUPLER) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL MISSING Cc door not closing properly Found bottom hinge plastic washer to be damaged Replaced using nylon washer from truck stock OP Test Ok ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock
Jason N.
REFRIGERATOR KITCHENAID KSRV22FVWH02 "Cc unit not working again, not coolingConfirmed both compartments at room temperature. Compressor running, connected gauges, low side in 15 in vacuum.Found suction line to compressor covered in uv dye, copper showing signs of corrosion under foam wrap. Cut out suction line, repaired with new copper. Recovered refrigerant, Pulled vacuum on system to 29 in/hg for 15 min, held vacuum for 15 min. Recharged with 5.3oz of r134a. Watched unit for 10 min, unit cooling, no signs of further leaks. Advised customer to allow 24 hrs for unit to return to desired temps."
Gabriel P.
RANGE GE JGB630DEF1WW "Burner has grease that may cause fire everything in unit is good ordered parts needed ; ordrng 1 WB16K10024 (sub wb16k10070) and 1 WB29K10022 (burner cap asm 5000), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Jason N.
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit display blank sometimesCustomer stated display will get a line though it and then go white. Has not happened in while. Replaced console using customer supplied pre Id. Op test good. Advised customer to reconnect to WiFi.
Corina B.
WASHER CROSLEY CAW42114GW2 CC that the washer is not turning on. Found the outlet is tripped. Advised cust to replace the gfi outlet with a non gfi outlet. Optest ok
Corey L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dw not operating, confirmed, power to unit is correct, ui not responding, stuck key test proved ui failure, ordering ui board; ordrng 1 W11116422 (panel-cntl)"
Brian M.
MICROWAVE WHIRLPOOL WML55011HS2 Installed switch and control boards tested 20xs no issue OP Test Ok
Jeff M.
WASHER KENMORE 110-20022013 Lock failed installed new part unit tested good ; used 1 W10404050 (LATCH) from stock
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDB00 "Customer complaint fridge is freezing things in fridge, confirmed, temps were 0 frz and 30 ff, setting is at the warmest setting, unit needs control box; ordrng 1 W11353813 (CONTROL BOX), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 The unit is not making ice I check the wiring harness does not seem to be broken I am getting power at the icemaker needs a new icemaker; ordrng 1 W10873791 (icemaker)
Brian M.
REFRIGERATOR MAYTAG PBB2253GEW Cc unit not cooling Found compressor not able to run Hooked up compressor tester Ohmed compressor found compressor to be internally shorted Needs compressor and filter drier ; ordrng 1 W10160407 (compressor)
Corina B.
WASHER MAYTAG MVWB835DW1 "CC that the unit will not start. Ran diag. F7e9 Locked Rotor, f7e8 Motor Stator Over Temperature. Found a lot of rust on the rotor and stator, the wire harness is corroded. Will need a gearcase, rotor, stator, wire harness. Wash plate came off. ; ordrng 1 W10734521 (slider) and 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor) and 6 W11027980 (screw)s and 1 W11409746 (WIRE HARNESS )"
Corina B.
WASHER WHIRLPOOL WTW8500DC3 CC that the unit does not start all the time and there is no sound. Ui is not responding by the touch.will need a main control and ui. ; ordrng 1 W11095624 (console) and 1 W11095627 (cntrl-elec)
Corina B.
RANGE WHIRLPOOL WGG745S0FS02 The ui is the wrong color. Re ordered. Brought the wrong one back.; ordrng 1 W10879587 (swtch-memb)
Corina B.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced the evap motor harness. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Corina B.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good. Replaced the drain pan , op test ok"
Jeff M.
WASHER MAYTAG MHW5630HW0 Installed new part unit tested good
Gabriel P.
DRYER WHIRLPOOL WGD4815EW2 Replaced coil valve. Unit is cycling. Op test ok
Joe O.
COMPACTOR WHIRLPOOL GX900QPPS6 Attempted to pull unit. Customer had floor installed after unit was installed. I had advised him before the unit would have to be able to be removed. He stated he could get it out. Unit would not come out. Spoke with BJ asked if a riviot would work. He said it should. Installed riviot. Op test ok
Joe O.
RANGE MAYTAG MGT8885XS00 Installed manifold. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Jason N.
RANGE WHIRLPOOL WFE505W0JS0 Installed infinite switch. Burner operation normal. Op test good.
Corina B.
OTR MICROWAVE KITCHENAID KMLS311HSS1 "CC that there was smoke when heating food up. Checked the cabinet, no burn marks. Heated water and food. No smoke. Optest ok."
David R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced parts. Tested. Old fitting bent up in middle. Cycled water through. Didn’t see any leaks. Op test ok
Joe O.
DBL WALL OVEN JENN-AIR JJW8630DDS Installed control and oven probe. Ran test bake. Op test ok
Jason N.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cc not cooling in ff sectionFound frost buildup on ff evap cover and evap. Steamed clean, replaced evap fan harness using customer supplied pre Id part. Replaced main control using customer supplied part. Advised customer to allow up to 24 hrs for unit to return to desired temps before restocking ff section."
Corina B.
DISHWASHER WHIRLPOOL WDP370PAHB0 The outer shell is bowing. Will need a new shell. Tub and frame look good. Still need two techs.; ordrng 1 W10356268 (shell)
Dan H.
RANGE GE JB968S0L2SS "Installed new latch, op test good"
Dan H.
WASHER MAYTAG MVWC450XW4 "Installed new drain pump, op test good"
Corina B.
RANGE WHIRLPOOL WFE320M0ES2 Replaced the control. Brought core back for return. Optest ok.
Brian M.
REFRIGERATOR WHIRLPOOL GI6FARXXF04 Cc unit not making ice Found ice maker jammed with ice Removed ice blockage Ran test harvest OP Test Ok
Joe O.
DRYER SAMSUNG DV40J3000EW/A2 Cc: not startingFound pulley worn out. Needs idler pulley. Replaced pulley. Ran test cycle. Op test ok; used 1 DC93-00634A (IDLER PULLEY4442) from stock
Jeff M.
DISHWASHER GE GDF520PGJ5WW I was not able to duplicate an issue. I close the door and it works
Jeff M.
WASHER WHIRLPOOL WTW7500GC0 Installed new part unit tested good
Dan H.
DRYER WHIRLPOOL MED5630HW1 "Customer complaint that unit is not starting, confirmed, 120vac to control, diagnostics led is flashing, unit needs new control; ordrng 1 W11388032 (CNTRL)"
Dan H.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Compressor test shows compressor is good and unit does not have sealed system leak, lights are flickering, fans are only turning on for a few seconds, door alarm keeps chiming, unit needs new main control ; ordrng 1 W11389713 ( CNTRL), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR GE GNS23GGHEFWW I found the temperatures in the fridge were around 50 and the temperatures in the freezer were around 20. I remove the back panel found that the condenser was clogged with dust there was heat transfer. Most likely just needs a good cleaning.
Jeff M.
WASHER AMANA NTW4516FW3 Installed new part unit tested good
Jeff M.
MICROWAVE WHIRLPOOL YWMH78019HZ0 Installed new part unit tested good
David R.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced motor, tested old one again to make sure it was bad, tested power coming into motor and today not getting correct volts. Checked wires at door, at least 5 to 6 wires are cut coming from the cabinet. Some are hanging or cut and cannot be connected back. Metal bracket is bent up and sharp, could of cut all wires. Cannot fix. Took pics. Called whirlpool techline, Mark. Gave information about what’s going on with wires coming from cabinet and metal bracket. File will be sent for review. Customer will be contacted; O-emld tckt"
David R.
DISHWASHER KITCHENAID KDPE234GPS0 "Wash motor error code. Checked power coming to motor, good. Also found scratches on front and side of front panel, no plastic around. Will need panel and wash pump. Sending over to bill; ordrng 1 W11085683 (pump&motor) and 1 W11157407 (panel), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
WASHER WHIRLPOOL WTW7500GC2 "Cc: not filling, timer running slowFound error codes f8e1(long fill no fill) and f7e9(locked rotor). Found basket spins freely, no binding. Found hot water valve shut off. Turned hot water on. Ran auto test and calibration. Ran normal cycle. Op test ok"
Jason N.
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Cc unit not dispensing ice.Found ice fused together in lower ice container. Ice door nor sealing properly. Ordering ice door kit. Unable to remove container, ordering ice container as well.; ordrng 1 W10823377 (mechanism delay) and 1 WP2188917 (shaft) and 1 WPW10152853 (arm-dispsr) and 1 WPW10204457 (ice-contnr)"
Joe O.
WASHER WHIRLPOOL WFW8620HC1 "Cc: intermittently leaking, small puddle under front of unitFound water markings from dispenser. Replaced dispenser. Ran quick test. Op test ok"
Joe O.
WASHER WHIRLPOOL WFW97HEXR2 "Cc: clicking noise, not functioningFound relay in control just clicking, tested power. Unit receiving proper power. Tested voltages out. Control not sending proper power. Needs control. Advised customer unit could potentially need a user interface as well. Ui shows no longer available.Customer does not want to repair at this time"
Gabriel P.
WASH/DRY STACK WHIRLPOOL WGT3300XQ2 "Fuse was open. Replace from t/s . Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 W10909685 (FUSE) from stock"
Brian M.
WASHER MAYTAG MHW3505FW1 Installed pressure sensor Ran auto test completed with no errors OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc of unit not dispensing water Found water line going from door to valve to be frozen up Removed and cleared line Advised to adjust temps to try and remedy issue Also found bail arm on ice maker to have popped out of position Ran water test at door and test harvest OP Test Ok
Jason N.
WASHER WHIRLPOOL WTW5000DW1 "Cc unit cycle too long, not acting rightCustomer stated the last cycle she ran, it stayed in rinse for hours without advancing. Ran diagnostics, found codes f5e1 for lid switch fault, f5e2 for lid lock fault. Replaced lid lock using truck stock. Ran auto test and calibration. Op test good.; used 1 W11307244 (DOOR LOCK) from stock"
Jeff M.
DRYER WHIRLPOOL WED6620HC0 The user interface is not receiving power needs control board and user interface; ordrng 1 W11350214 (CONTROL) and 1 W11351728 (UI)
Joe O.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc: lights out in ff sectionFound freezer light is also out. Replaced freezer led. Op test ok
Jason N.
WASHER MAYTAG MVWB765FW3 "Cc unit making unusual noise during spin cycleRan diagnostics, no codes stored. Ran auto test and manual spin test, all functions normal, no abnormal sounds. Started wash cycle with clothing load, then switched over to drain and spin. Let run through drain and spin, no abnormal noises heard. Advised her if she hears it again to pause and try rearranging clothing load."
Brian M.
WASHER MAYTAG MVWB765FW3 Installed water valve Ran auto test and calibration OP Test Ok
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed ice maker Ran test harvest OP Test Ok
Jeff M.
WASHER MAYTAG MVWB835DW4 The part has arrived damaged. Needs reordered ; schdld next appmnt for 5/29 FRI 8-12
Brian M.
REFRIGERATOR WHIRLPOOL GB2SHDXPB Cc unit not cooling Found evap frosted over Ran force defrost found heater and bi metal to be functioning Defrosted unit and installed jazz board OP Test Ok Advised to give it 24 hours to cool ; used 1 WPW10503278 (CNTRL-ELEC) from stock
Jeff M.
WASHER GE GTW330ASK4WW "The drain pump is seized needs to be replaced ; ordrng 1 WH23X28418 (PUMP), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 "Replace strike and catch,opt test ok advise customer to keep using it so it will loose the catch"
Brian M.
RANGE GE PGB975SEM4SS "Cc unit not locking for self clean Found lock getting power but not actuating Needs lock Est only ; ordrng 1 WB02K10137 (range two switch lat), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DRYER WHIRLPOOL WED9750WL0 "Found fuse open,opt test ok and mild lint clogged ; used 1 SENIORDISCOUNT (senior discount), and 1 W10909685 (FUSE) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced door W11256287. Whirlpool send to customer,also temp readings good 37 fresh food section and 0 on freezer,opt test ok"
Brian M.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not cooling Found temps in freezer to be 5 and fridge to be at 37 Normal temps and frost pattern showing also has ice in ice mold At this time I do not see any issue with cooling But sounds like a intermittent issue with Control ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 Replace drain pan. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Cc: water leaking under pantry drawer and freezingFound water and ice build up under pantry drawer. Found water leaking from water valve. Also found ice maker fill tube frozen. Needs fill tube and water valve; ordrng 1 W11043013 (valve) and 1 W11415785 (FILL TUBE)
Jason N.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Installed thermistor, main control, ui control, fan assembly. Op test good."
Dan H.
WALL OVEN KITCHENAID KEBS207SSS04 "Installed new element,mouse, and fan, op test good"
Brian M.
DRYER SAMSUNG DV42H5000EW/A3 "Cc of unit not heating Found heater element Open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
DISPOSAL KITCHENAID KBDS100T3 "Installed new disposal, op test good"
David R.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced parts. Tested. Good. Op test ok
Gabriel P.
DISHWASHER GE PDW8280N00SS Replace all parts opt test ok also record it 5 minutes video of no leak ask customer to keep it running till cycle end opt test ok
Gabriel P.
WASHER WHIRLPOOL WTW5000DW3 "Found error code . F0E4 – HIGH WATER TEMPERATURE – RINSE CYCLE. Found water hose reverse. Corrected issue. ,opt test ok"
Jason N.
DRYER WHIRLPOOL WED4616FW0 "Cc unit making rumbling noise Confirmed rumbling noise, sounds like a bad roller. Pulled front panel, found rock stuck in front felt seal. Reassembled, ran dryer op test, no abnormal noise. Op test good."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found freezer temp 50 degrees and fridge 47 degrees took panel off on freezer and fridge no frost pattern also found major leak from freezer evaporator took lots of pictures also tap system read 0 on gauges,also compressor is hot over heating will need compressor and evaporator customer will not repair,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL ED2FHEXNT01 "Checked temp , found 53* on fresh food section and 32* on freezer. Also found evaporator with no frost pattern tap the system read 0 compressor also is loud and over heating will need part listed customer will not repair"
David R.
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Found hairline crack in reservoir right next to connection to water filter housing. Ordering out reservoir and it is cheaper than filter housing. Either will do refund for difference in parts. Will send over to office. ; ordrng 1 W11168758 (reservoir)
David R.
WASHER WHIRLPOOL WTW6700TU2 "Cc of OL error code and unit not finishing cycle. F70 OL error code stored in system. Went through diagnostics. Went through manual mode and found basket isn’t disengaging on agitate. Found hub and basket seized on to shaft and bearings. Will need tub, hub, basket. ; ordrng 1 W10193886 (tub outer) and 1 W10296143 (basket) and 1 W10820039 (hub), used 1 1OVRSZ (oversized shipping) from stock"
Jeff M.
WASHER MAYTAG MHW6630HW0 The unit has a water valve fail code and A lock error code needs both water valves and lock. Customer is also experiencing off-balance load there’s marks on the Bello from the unit going off balance falls in line with The service pointer tech line explain to me a few weeks ago with this machine that involves replacing the motor to prevent leaking.; ordrng 1 W11316250 (latch) and 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11354542 (MOTOR)
Jason N.
WASHER MAYTAG MVWB835DC2 Installed console and main control. Ran auto test and calibration. Op test good.
Jason N.
REFRIGERATOR AMANA TR21V2L "Cc unit freezer door pops open and leakingFound small puddle under unit. Found drain tube leaking. Pulled drain tube, tube clogged with debris. Cleaned out, op test good. Tilted unit back slightly using leveling feet. Doors gravity closing now, small pop on freezer door still, but closing back up. Advised customer more product in door to help weigh down."
Jason N.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc unit freezing product in ff sectionReplaced cold control and thermistor using customer supplied pre id parts. Removed excessive styrofoam from thermistor location to allow more air to contact thermistor. Set freezer damper to max. Advised customer to monitor.
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit not spinning out. Ran diagnostics, found codes f7e6 for motor fault, f2e1 for stuck key. Ran manual agitation tests, and spin test. Unit functions checked good. Ran tachometer test, passed. No mechanical friction on tub. Ran auto test and calibration. Started wash cycle then, drain and spin. Unit is working normally at this time, could not duplicate issue."
Jason N.
RANGE WHIRLPOOL CWE5800ACS "Cc unit coding f5e2 when doing a self cleanRan diagnostics, verified f5e2 for door lock error. Ran self clean lo, after about 15 min unit codes f5e2. Latch mechanism not functioning. Unit need latch assembly. Customer not repairing at this time, will think about it."
Dan H.
OTR MICROWAVE KITCHENAID KMHC319ESS4 "Installed new fan/heater assembly and thermal fuse, op test good"
Dan H.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed new ice maker , op test good"
Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) error code, ran manual test cycle for high speed spin, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Dan H.
RANGE WHIRLPOOL WFE550S0HZ "Installed new hinges and receivers, op test good"
Brian M.
REFRIGERATOR MAYTAG PTB19BBGRB Installed ptc and thermostat OP Test Ok Advised to give it 24 hours to cool
Joe O.
DISHWASHER IKEA IUD9500WXA Cc: door not closingFound upper rack loaded and item on rack was pushed too far back causing the door to hit the rack. Moved item. Door closing. Op test ok
Joe O.
RANGE IKEA IBS550PWS00 "Cc: no power, door stuck closedFound thermal fuse open. Jumped out thermal fuse, ui still not powering on. Tested voltage through shut down fuse. Called whirlpool tech line spoke with Joel, he stated because there is no voltage check to the ui, that he would recommend replacing main control and thermal fuse and advise that the ui and key pad may be needed as well. Needs control, blower, and thermal fuseCustomer does not want to repair at this time"
Gabriel P.
DRYER WHIRLPOOL MEDB765FW0 "Replace seal,opt test ok"
Jeff M.
RANGE MAYTAG MER6600FZ2 Installed new part unit tested good
David R.
WASHER KENMORE 110.429222 "Replaced part. Tested. Door locked and unit started., good. Op test ok"
Brian M.
RANGE WHIRLPOOL WFE540H0ES Cc unit keeps kicking breaker Found broil element wire stuck to back cover Put wire back into place and ran test bake OP Test Ok
David R.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc unit not cooling properly. Temp in FF about 45*, temps in FZ at 0. Saw the deli drawer not closed all the way, took out and looked behind. FF evap covered in ice. Ran diagnostics, test 2 RC thermistor test shows open. Ran test 3 FF fan running slower pace, because of ice build up most likely, can hear damper opening and closing. Pulled up unit to reach control, tested. Control is sending out correct VDC to thermistor, FF thermistor test out of range. Ordering parts.; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed leds OP Test Ok
Brian M.
DRYER WHIRLPOOL WED8500DC4 Installed motor and heater Ran test cycle OP Test Ok
Dan H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed new air damper, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRX735DHZ00 "Customer complaint of frost build up in freezer section, all door gaskets are sealing, unit is operating as designed"
Gabriel P.
DISHWASHER KITCHENAID KDTM354DSS4 "Found pump not pumping water. Also found burn mark on control, ordering parts needed. ; ordrng 1 W10805015 (pump&motor) and 1 W10854216 (cntrl-elec) and 1 WPW10250162 (cover) and 1 WPW10588164 (housing)"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEYW00 "Installed new air damper, op test good"
Jason N.
STACK W/D WHIRLPOOL WET4024HW0 Installed lid. Ran multiple spin/drain tests and lid sense test. All tests came back good. Started normal wash load. Op test good.
Dan H.
RANGE GE JB968S0L2SS "Customer complaint that oven door is stuck locking and unlocking, confirmed, found door switch not opening when cam is not pressing it, unit needs new latch mechanism ; ordrng 1 WB14T10042 (latch asm motorized), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDTA50SAHV0 CC that the back spray arm fell off. Found the conduit was off. Reinstalled the conduit. Optest ok
Corina B.
DISHWASHER KITCHENAID KUDC10FXSS5 Replaced the ui. Ran a calibration. Optest ok.
David R.
STACKED W/D WHIRLPOOL WET4024HW0 "Customer had POP. EL error code, lid lock malfunction. Found there was a “remove sticker before use” over the lid lock stricker, so it couldn’t move out to tell it to lock. Removed and ran diagnostic, good. Op test ok"
Jeff M.
WASHER MAYTAG MVWB850YG0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
David R.
WASHER MAYTAG MVWB835DW5 Replaced parts. Ran diagnostics test 51/52. Good. Found some blue residue on control board (took pics). Residue came from above leaking from customers pipe. Took pics to document. Unit is working good. Op test ok
Brian M.
MICROWAVE WHIRLPOOL WML55011HS2 Cc unit not always opening when pushing button Found that about every 10 times switch does not engage Can not determine if it’s a control issue or a switch issue Will order both ; ordrng 1 W11449274 (Switch) and 1 W11129648 (cntrl-elec) and 1 W11244085 (cntrl-elec)
Gabriel P.
DISHWASHER KITCHENAID KDTM404ESS1 "Checked power found 0volts. Cust had the switch off he turn switch on got 120 v but unit show control lock on took control lock off ran calibration test pass ran normal test pass is working as designed also found error code F5E1. ,opt test ok"
David R.
WASHER WHIRLPOOL WTW4816FW2 "Cc tub was falling down when water is in unit. Looked over all suspension rods, good. Pushed down on agitator, no excess bouncing around. Advised customer with clothes and water being added in basket, it is normal that it does sink down a little. Unit is leveled. Customer just never noticed before that baskets drops a little with the weight and water added. Ran through diagnostics. Unit is good. Op test ok."
Jeff M.
RANGE GE J2B900BEF1BB Igniter switches are failing sometimes works. that part is discontinued; ordrng 1 WB24K10019 (SWHITCH)
David R.
WASHER WHIRLPOOL WTW5000DW2 "Lid lock error code, verified by tested manually. Lid lock stuck in open position. Replaced. Ran diagnostics and calibration. Good. All components working correctly. Op test ok"
Corina B.
DRYER AMANA NGD4655EW2 "CC that the drum does not turn. Found the rear felt is falling off, causing clothing to fall into the motor. The support roller are worn. Will need a new seal an rollers. ; ordrng 1 4392065 (dryer repair kit) and 1 W10612022 (rear drum seal), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DRYER WHIRLPOOL WED4815EW1 I found lint buildup at the end of the dryer vents and remove the unit should test good. Also ran the dryer for 20 minutes with a wet washcloth after 20 minutes the washcloth was dry unit tested good
Dan H.
RANGE AMANA AGR6603SFS0 "Customer complaint that oven is not lighting, started bake for 350 degrees, oven lit right up, repeated 5 more times with same results, unit is operating as designed"
Joe O.
BEVERAGE CENTER KITCHENAID KUBR204ESB00 "Cc: shelving will not move, over temp lightAdvised customer the shelves are designed not to move. Found temps at 73 degrees. Found no frost pattern on evap. Found pressure at 9psi standing. 15 in vac running. Could not locate source of leak. Needs compressor and drier; ordrng 1 W10780362 (compressor) and 1 WPW10143759 (dryer)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 The top of the freezer door seal was not ceiling I adjusted the door unit tested good
Corina B.
WASHER AMANA NTW4516FW3 Replaced the motor and stretch spring. Started a spin cycle. Optest ok.
Corina B.
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 CC that there is frost in the freezer and the ff is warm. Found the ice dispenser not closing. The return is blocked with frost. Steamed out the return and the frost. Will need a new dispenser
Gabriel P.
RANGE KITCHENAID KSEB900ESS0 Replace door opt test ok
Corina B.
REFRIGERATOR FRIGIDAIRE PLHS269ZDB9 "CC that the water dispenser is not working after door was kept open over night. Steamed out reservoir and tried taking the dispenser apart. The screws holding the dispenser together are rusted and will not loosen. Tried steaming the connection at the bottom, no good. The water is coming out at the John guest fitting by the door. Advised cust to turn the unit off for awhile to see if the line stays cleared. If not will need a new door."
Dan H.
RANGE WHIRLPOOL KGSS907SSS02 "Customer complaint that display went blank and oven door is locked after self clean cycle, 120vac to control, unit needs new control, customer does not want repair at this time ; ordrng 1 WP9762774 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
WASHER MAYTAG MVWB965HC0 "Replace water valve and control. Brought core for return. Ran calibration and auto test , pass . also notice that there’s a burn mark on Console. But it pass all test. Op test ok"
Jeff M.
DISHWASHER GE GSD3340K00SA Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
WASHER WHIRLPOOL WTW7500GC0 The washer is making a very strange squealing sound during a spin cycle. I tested the machine and I heard the sound it sounds like bare metal sliding on bare metal needs a transmission and stater motor.; ordrng 1 W10754158 (motor stator) and 1 W10811956 (drum assy)
Gabriel P.
WASHER MAYTAG MVWB835DW5 "Replaced the control still had the same issue. Found that the gearcase was missing parts. Replaced from old gearcase. Op test ok,also advise customer to not keep overloading machine all the way to the top"
Corina B.
DISHWASHER KITCHENAID KDTM354ESS1 CC that the unit leaks all the time. Found the water valve is leaking. Replaced the water valve from surplus t/s. Started a cycle. Optest ok. ; used 1 W11175771 (VALVE ) from stock
Joe O.
REFRIGERATOR AMANA ART318FFDW03 "Cc: noise, not cooling properlyCustomer had unit unplugged, customers model and serial do not match our information. They stated it was a replacement from the last unit. Spoke with BJ, he stated it is still under 2 years rent a center warranty per serial number. He spoke to SM, he stated to diagnose unit. Plugged u it in. Let unit run. Found unit only has partial frost pattern, only forming on cap tube. Needs compressor, evaporator, and drier.; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found dim lights. Replace parts. Op test ok
Joe O.
WALL OVEN WHIRLPOOL WOS51EC7HB01 Installed control and ui. Ran test bake. Op test ok
Dan H.
WASHER WHIRLPOOL LSN1000KQ0 "Customer complaint that unit is not draining, found lid switch physically broken, unit needs new lid switch; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SEHW00 CC that the crisper drawers do not shut. Raised the feet and adjusted the shelf. Removed the plastic from the handles. Optest ok.
Gabriel P.
RANGE WHIRLPOOL WFE550S0HZ1 Replace part opt test ok
Joe O.
RANGE KITCHENAID KGSA906PSS00 "Cc: rattling noise when unit is shut off after bakingCustomer states it goes on for about 20 mins after unit is shut off. Ran test bake. Found unit vibrating on rear panel. Panel is tight, and seated correctly. Spoke with BJ he stated the blower fan is probably out of balance, causing a vibration. Needs blower fan and foam; ordrng 1 W10491987 (foam seal446) and 1 W10810687 (blower19546)"
Jeff M.
DISHWASHER IKEA IUD7555DS2 The control board had the heating element automatically turned off. I ran a diagnostic cycle turn the heating element back on cleared all the codes unit tested good could not find a reason why the heating element was off
Jeff M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Installed new part unit tested good
Joe O.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Cc: frost build up in ff sectionTemps in ff section at 32 degrees. Found damper not shutting. Replaced damper, found ff door is not sealing completely. Found door seems to be warped. Upper left of door does not close completely. Needs ff doorAdvised customer door can take up to 8 weeks to receive.; ordrng 1 LW10912320 (dor-fip)"
Joe O.
DRYER AMANA NGD4655EW2 Cc: Clunking noiseFound debris stuck in felt on unit. Removed debris. Op test ok
Joe O.
WASHER WHIRLPOOL WTW4816FW2 "Cc: not startingFound unit unplugged. Plugged unit in. Found no stored error codes. Ran auto test and calibration. Heard noise under unit sounded like belt stretching. Checked, found noise sounded like it’s coming from motor. Ran normal cycle. Ran drain and spin. Needs motor"
David R.
RANGE WHIRLPOOL WFG525S0HZ0 "Cc right front burner is not always sparking to turn on, left back burner when you turn all the way down to low, it will go off., missing num ears on control. Verified. Tried to adjust flame but did not work, will still go off on low. Front right burner will not spark all the time. Cleaned out office and checked power coming into. Good. Ordering harness, burner head, control and valve.; ordrng 1 W11233074 (harns-wire) and 1 W11317846 (cntrl-elec) and 1 WPW10279614 (valve-brnr LR) and 1 WPW10515455 (burnr-head)"
Gabriel P.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Drain pan was clogged with ice replace new drain tube from service pointer also steam ice completely,opt test ok ; used 1 W10619951 (TUBE-DRAIN) from stock"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FFHT2126LS6 Cc that the unit is not cooling. Checked evap no frost pattern tap system read 0 pressure gave estimate customer will not repair it needs a seal system work
Corina B.
MICROWAVE JENN-AIR JMW3430DP02 "Cust showed pop, sent pic (of closing date of the house). CC that f6e0 Oven user interface - lost communication. Checked wires, good. Will need a ui and main control; ordrng 1 W10821712 (cntrl-elec) and 1 W11236885 (console)"
David R.
OTR MICROWAVE WHIRLPOOL WML55011HS0 "Cc door lights would be on/off when they are not suppose to be. Started a couple weeks ago then completely stopped working, nothing in display. Verified power coming into unit. Checked voltages going to different control components, good. Some ends of switches on interlocks are burnt up. Display not coming on, but when putting back into place the lights would flash on for a couple of seconds and right back off. Ordering switches and controls. ; ordrng 1 W11129648 (cntrl-elec) and 1 W11206156 (panl-cntrl) and 1 W11213912 (interlock) and 1 W11244085 (cntrl-elec)"
Corina B.
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 CC that there is water leaking from the ice maker. Found the ice maker stuck on a fill. Will need an ice maker.
David R.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit not heating, customer already pulled whole unit out. Looked at tech sheet, heater test at 13 ohms, in range. 7-1 error no heat, 7-2 heater drive stuck on control. Ran diagnostics, heater did not come on. Tested at control. No signs of overheating. No power coming down to heater. Ordering control and thermostat.; ordrng 1 W11305297 (cntrl-elec) and 1 WPW10195091 (thermostat)"
Joe O.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Cc: leakingFound unit leaking from water valve. Needs water valveCustomer to install; ordrng 1 W10865826 (valve7103), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Brian M.
WASHER WHIRLPOOL WTW8040DW2 Cc unit is loud and makes clicking noise Found bearings to be loud and also found squeaking coming from suspension rods Will need suspension and gearcase ; ordrng 1 W10811956 (drum assy) and 1 W11130356 (suspension)
Brian M.
DISHWASHER KITCHENAID KDTE104ESS1 "Cc unit not heating and sometimes not starting Found error for heating circuit open Ran test found heater able to turn on and heat Needs control board ; ordrng 1 W10854225 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint of ice build up in back of fresh food section , confirmed, unit needs new control and fresh food section evaporator fan and harness, customer does not want repair at this time ; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
COMPACTOR WHIRLPOOL GX900QPPS6 "Found nuts ordered are not the correct nut, checked parts look up. Could not locate the correct screw. Spoke with BJ, he stated to reschedule and take the screw, go to Home Depot and try to locate the correct nut. ;"
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc: frost build upFound door not shutting completely. Found screw loose on track. Found left hand track screw hole is stripped, called whirlpool tech line spoke with Brian, he stated unit is being put up for review. Someone should be in contact with us or the customer.; saved tckt"
Jason N.
REFRIGERATOR WHIRLPOOL ED2KHAXV001 "Cc unit leaking and now not dispensingCustomer changed filter recently and it was working then stopped. Also finding small puddles of water periodically in front of unit. Pulled filter, small amount of water inside housing. Reinserted filter. Unit is dispensing water now. Pulled filter again and reinserted. Water dispense stopped again. Advised customer filter housing needs replaced. ; ordrng 1 WPW10121138 (housing8626), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit was not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 9 degrees, good frost pattern on evaporators, found fresh food section evaporator thermistor open, unit needs ne evaporator fan and thermistor ; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
WASHER WHIRLPOOL WFW5620HW0 Cc unit not powering Found u it to be in a lock out Entered diagnostics found no errors Ran test 12 auto test OP Test Ok