We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/10/2022
Cc of noise Found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 279640 (PULLEY-IDR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Westlake, OH 44145
Marie V
Job Details: 02/10/2022
"Cc that the unit stopped making ice, confirmed. Took temps 35* fresh food and 0* on freezer. Found wires broken at the bottom of the door. Office willing contact once they have eta on the door.; ordrng 1 LW10728959 (Freezer door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/10/2022
Part was damage took pictures re ordering ; ordrng 1 W11165145 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Geneva, OH 44041
Dan H
Job Details: 02/10/2022
Customer states unit is under warranty and does not have money for service charge or repair
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, OH 44070
Angel
Job Details: 02/10/2022
Replaced lid. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS
Near Fairview Park, OH 44126
Angel
Job Details: 02/10/2022
Cc that water dispenser is not dispensing water. Verified and found that the water reservoir was frozen. Steamed out and explained to customer that they will have clear out the top shelf with all the big items because there holding the cold in the back of the unit and making the reservoir freeze tested unit after defrosting the reservoir. Opt test ok.
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/10/2022
"Cc unit not powering on Unit getting power but control is not ; ordrng 1 WE22X32939 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JT5500SF3SS
Near Solon, OH 44139
Brian M
Job Details: 02/10/2022
Installed fans and control Ran test bake in ovens OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Perry, OH 44081
Corina B
Job Details: 02/10/2022
Replaced the filter head and cap. Tested the water several times. Opt test ok
We serviced a
GE REFRIGERATOR
Model PYE23KSDDSS
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/10/2022
"Cc unit not dispensing water or making ice, possible frozen lineChecked water source to unit, found good water pressure up to isolation valve but no pressure from valve on command. Unit needs isolation water valve. ; ordrng 1 WR55X11128 (Isolation valve)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, OH 44130
Manny
Job Details: 02/10/2022
"Replaced drain pump, and noticed a small crack on the tub, unit will need a tub replacement, send for double labor. I never done a tub replacement set next appointment 3cnt ; ordrng 1 W10371566 (Outer tub)"
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Geneva, OH 44041
Dan H
Job Details: 02/10/2022
"Installed new bellow, op test good"
We serviced a
KENMORE OTR MICROWAVE
Model 790.8037331
Near Geneva, OH 44041
Dan H
Job Details: 02/10/2022
"Customer complaint that switches fell into cabinet, confirmed, found mount for buttons on keypad broken, unit needs new keypad; ordrng 1 5304491496 (Keypad frame), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model WCVH6800J2MS
Near Mentor, OH 44060
Joe O
Job Details: 02/10/2022
Cc: walkingFound pedi stool warped. Ran test cycle. Checked shocks individually. Could not duplicate issue. Advised customer with pedi stool warped it may cause excessive shaking. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wickliffe, OH 44092
Jason N
Job Details: 02/10/2022
"Cc unit goes off balance Customer stated most loads go off balance and unit makes a lot of noise. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Ran small load cycle then switched to drain and spin. Load properly balanced, no abnormal noise or vibration. Advised customer on load sizing and proper balancing of load if off balance situations arise. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Cleveland, OH 44106
Jason N
Job Details: 02/10/2022
"Cc unit not coolingRan m/s for purchase date, under a yr. Found unit at room temperature, no frost pattern on evaporator, compressor is running. Unit has refrigerant leak, will need sealed system repair. Compressor not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11407409 (Evaporator) and 1 W11480426 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Cleveland, OH 44120
Jason N
Job Details: 02/10/2022
"Cc unit stopped in cycle, didnt drain completely.Customer stated the unit washing cycle had ended, but the the clothes were still soaked like it didnt spin. Ran diagnostics, no codes stored. Ran diagnostics cycle test, all functions passed. Started normal load with clothing, unit sensed and filled properly. Switched to drain and spin cycle, unit spun out normally, minimal vibration. Unit is working as designed at this time, no issues found. Possible off balance load situation."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 02/10/2022
Replaced heater element. Ran diagnostics. Good. Op test ok. C
We serviced a
KITCHENAID REFRIGERATOR
Model KTRP19KKBT00
Near Maple Heights, OH 44137
David R
Job Details: 02/10/2022
"Unit is 22 years old. Cc unit not cooling. High temps both sections. No frost pattern on evap. Stub on compressor too short to tap in, most likely air got into system and into compressor. Sealed system repair. Found plate mounting cracked as well. 2195391 Evap is NLA, 2205341 Plate mounting is NLA. Compressor W10309988. Cannot repair without evap but is NLA. ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model PYE22KSKHSS
Near Painesville, OH 44077
Joe O
Job Details: 02/10/2022
"Cc: interior lights not working properlyFound ff led burned out. Tested voltage. Needs led moduleCustomer to install(advised customer customer installed parts are not warrantied); ordrng 1 WR55X11132 (cover led asm ff), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 02/10/2022
"Found off balance load and f0e9 which which show customer from service matter what she need to do ,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/10/2022
"Found motor pulley broken ; ordrng 1 279787 (Motor) and 1 661570V (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Mentor, OH 44060
Joe O
Job Details: 02/10/2022
"Cc: not making ice, not dispensing waterFound temps at 32 degrees in ff section. Found bladder frozen. Advised customer to unplug unit for 24 hours."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Aurora, OH 44202
Brian M
Job Details: 02/10/2022
Installed valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Avon, OH 44011
Angel
Job Details: 02/09/2022
"Cc that units console is working when it wants to and he tried to check the ribbon cables and had no luck. I tried to reset it and tried to get to diagnostics but the buttons were not working. Tried to see if i saw something unplugged and everything looked good. Unit will need ui replaced. Gave estimate to customer and said that he will try to call whirlpool to see if they can at least cover the part. Charged service call.; ordrng 1 W11339755 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Elyria, OH 44035
Angel
Job Details: 02/09/2022
Cc that unit has short. Plugged in unit and would not turn on. Took apart unit and found fuse blown. Tested with the unit with a circuit jumper and blew again. Called BJ because I wasnt sure what else could be wrong and said to order the interlock switches and fuse. Ordering part office to reschedule part out of stock.; ordrng 1 W11493414 (Interlock switches) and 1 W10138793 (Fuse)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Ashtabula, OH 44004
Brian M
Job Details: 02/09/2022
Cc of leak Found coming from sump Also customer does not have updated heater Needs sump and heater Part not in stock ; ordrng 1 W11416362 (Sump) and 1 W11537778 (Heater)
We serviced a
FRIGIDAIRE RANGE
Model FGGF3032MBC
Near Roaming Shores, OH 44085
Brian M
Job Details: 02/09/2022
Cc unit makes poof noise sometimes when baking Found weak igniter Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near North Royalton, OH 44133
David R
Job Details: 02/09/2022
Took pic of damaged door sent out. Replaced door assembly. Missing emblem and door handle screw is stripped. Ordering screws and emblem. ; ordrng 1 W10839793 (Nameplate) and 2 W10831019 (Screws)s
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Parma, OH 44129
David R
Job Details: 02/09/2022
"Replaced float switch and drain pump. Ran diagnostics, good. Op test ok."
We serviced a
KITCHENAID RANGE HOOD
Model KVWB606DSS3
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/09/2022
"Took POP.Cc that the unit was leaking a grease in the back wall. Confirmed saw the oil at the motor as well. Called BJ senior tech, told me that most likely they had put too much oil from factory, and it will leak. Once is clean up should be good to go. Cleaned inside and the wall. Explain cust.op test ok"
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ2
Near Cleveland, OH 44111
Manny
Job Details: 02/09/2022
"Cc oven just clicking, verify unit wont ignite in bake or broil, tested for power to coils and get over load and then power drop, reach out to JN since I never encountered this specific issue before he said if I dont have at least 18VDC then dis board is the issue, check Voltage to both coils, not proper voltage, unit will need a DsI board, customer will not proceed with the repair, they will contact wpl and see if they get a concession. Cux paid for service.; ordrng 1 W11162730 (Dis board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/09/2022
Cc that when he pulls out the lower rack it would hit the bottom of door. Verified and confirmed door was lifted up on the left hand bottom corner. Removed panel and found a screw in between the hinge and one screw missing from the hinge installed a screw on the hinge and tested unit now its working as designed. Opt test ok.
We serviced a
GE RANGE
Model CGS990SET5SS
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
"CC that the unit is not heating. Confirmed found the igniter open. Replaced the igniter from t/s. Heated oven to 350* the control, made a noise and went blank. Called BJ and the igniter on t/s could of taken the control out ; ordrng 1 WB27K10423 (Control) and 1 WB13K10043 (Igniter), used 1 SHIPPING (shipping and handling), and 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
"CC the the ice is not dispensing. Confirmed, found a block of ice in the bin. Cleared ice. Started dispensing the ice. Advised cust to empty the ice bin every 7-10 days. Opt test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
"CC that there is ice and condensation inside the microwave, has pictures. Unit is vented for outside. Vent is to high to check with a ladder. But, looks like there is no flap on the vent. Will need the builder to return to check out the vent. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/09/2022
"Cc unit fabric softener not dispensing, water remains and water level not working.Found service pointer W11504923 for water remaining in dispenser. Unit needs updated dispenser. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Could not find an issue with water pressure sensor. ; ordrng 1 W11524105 (Dispenser)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Ashtabula, OH 44004
Joe O
Job Details: 02/09/2022
Cc: loud noiseFound debris in blower. Removed debris. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Grafton, OH 44044
Gabriel P
Job Details: 02/09/2022
"Found no voltage from l1 to l2 need electrician,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS2
Near Columbia Station, OH 44028
Gabriel P
Job Details: 02/09/2022
"Check hoses they are dirty try cleaning but is to much dirty also drain pump over heating gave estimate customer will not fix ; ordrng 1 8269144A (Drain hose) and 1 WPW10348269 (Drain pump) and 1 WPW10545278 (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Parma, OH 44134
David R
Job Details: 02/09/2022
Cc unit not draining. F9E1. Found blades broke off. Had a drain pump on truck. Replaced. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/09/2022
"Found bake relay not closing not allowing voltage to bake ignitor customer will call whirlpool for repair ; ordrng 1 W11205353 (Control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GFD45ESPM0DG
Near Rocky River, OH 44116
Manny
Job Details: 02/09/2022
"Cc unit not heating, verified and unit is not heating, checked power source, and good power to unit took unit apart all components operational, found broken heater harness terminal, replaced harness terminal, ran normal cycle, unit is heating, opt test o"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Aurora, OH 44202
Brian M
Job Details: 02/09/2022
Cc unit not baking Found element open Element is under 120month warranty ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44134
David R
Job Details: 02/09/2022
"Replaced main control, lower harness and agitator. Ran diagnostics and calibration. Good. All components working. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AES
Near University Heights, OH 44118
Jason N
Job Details: 02/09/2022
"Cc unit freezing product in ff sectionCustomer stated product is starting to freeze in ff section, also coincidently the ice maker also stopped working. Found service pointer pertaining to ice maker and possible damper air leakage issue. Ran manual ice maker harvest test, ice maker will not index. Unit needs ice maker and damper control.; ordrng 1 D7824706Q (Icemaker) and 1 WP67006341 (Damper gasket) and 1 WPW10127427 (Damper control)"
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Ashtabula, OH 44004
Joe O
Job Details: 02/09/2022
Installed motor and harness. Ran multiple test cycles. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near North Kingsville, OH 44068
Dan H
Job Details: 02/09/2022
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/09/2022
Cc that the unit is making a noise and that is not spinning the clothes out. Ran diag found error code F0E5 off balance load detected. Ran auto test found that hub stripped. Gave estimate to cust. They will fix unit. Cust paid for the part and SC. Op test ok; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Cleveland, OH 44102
Marie V
Job Details: 02/09/2022
"Cc that the unit does not fill with water. Confirmed. Found float switch wire was broken, mostly a mice cause it. Gave estimate to cust, said continue with repair. Corrected issue, tested unit. Op test ok."
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Madison, OH 44057
Joe O
Job Details: 02/09/2022
"Cc: burners not working properlyCustomer stated right 2 burners only stay warm, and left front burner on low too hot. Found right 2 burners functioning as designed. Cycling heat. Left front burner stays on consistently. Advised customer the burners are suppose to cycle heat as the right 2 burners are. Needs left front burner. ; ordrng 1 WPW10275049 (elmnt-surf)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS9
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/09/2022
"Cc unit leaking water from bottom of freezer Found ice buildup on bottom of freezer, evaporator drain iced over. Found service pointer for replacing drain tube with updated p-trap style. De-iced freezer section, steamed out drain hole. Replaced drain tube using truck stock part. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Conneaut, OH 44030
Dan H
Job Details: 02/09/2022
"Customer complaint that door is not closing , confirmed, latch is broken, installed new latch , op test good"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Conneaut, OH 44030
Dan H
Job Details: 02/09/2022
"Customer complaint of grinding noise, confirmed, found blower wheel cracked, installed new blower wheel, op test good"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Geneva, OH 44041
Dan H
Job Details: 02/09/2022
"Customer complaint of squealing noise, found 2 rollers worn out, recommended customer replace all 4 rollers and pulley, customer does not want repair at this time; ordrng 4 DC97-16782A (Roller)s and 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.7021241
Near Avon Lake, OH 44012
Angel
Job Details: 02/09/2022
Replaced thermostat. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Avon Lake, OH 44012
Angel
Job Details: 02/09/2022
Cc that unit is not drying. Ran test cycle and unit is working as designed. Explained to customer that this unit being a plastic tub its harder for the unit to dry also they were not using enough rinse aid they did not know how to fill it up so i did it for them and also there hot water takes a long to prime so I explained to them that they want to prime the hot water first before starting the unit so the unit will not disable the heater. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
Replaced the paddle. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Joe O
Job Details: 02/09/2022
Installed thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Westlake, OH 44145
Manny
Job Details: 02/09/2022
"Replaced latch, ran calibration and diagnostics cycle opt test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/09/2022
"Check voltage going to unit and is not getting voltage from l2 to neutral need and electrician,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Avon Lake, OH 44012
Manny
Job Details: 02/09/2022
"Cc unit makes a grinding noise when spinning, ran diagnostics and hear the noise as soon as unit started spinning, found rotor screw loose, removed rotor and noticed spline on rotor and sliding are deteriorating due to the rotor being loose. Unit is under the 10 year warranty for motor; ordrng 1 W10915700 (Stator) and 1 W10734521 (Slider assy) and 1 W10915701 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 2536008941
Near Painesville, OH 44077
Dan H
Job Details: 02/09/2022
"Customer complaint that unit is not cooling, found evaporator frozen solid again, defrost heater and bimetal test good, unit needed new control and bimetal; ordrng 1 5303918671 (Cntrl) and 1 5304521789 (Bimetal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/09/2022
"Found error code f4e3 motor failure ; ordrng 1 W11025157 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Cleveland, OH 44120
Marie V
Job Details: 02/09/2022
"Replaced oven sensor, cuat said that he smell gas so he turned the gas off. Confirmed gas line was loose on both ends. Corrected issue, verify with soapy water, no leaks. Explain cust to have the unit with the oven turned on for a while until smoke is done, explain that new oven smokes, until paint and oil is cure. Op test ok"
We serviced a
GE DRYER
Model GFDN160GJOWW
Near Avon Lake, OH 44012
Manny
Job Details: 02/09/2022
"Cc unit making a loud noise when tumbling, ran normal cycle no noise removed front cover every looks ok, put unit back together and ran cycle no noise, advise customer to record noise if it happens again, cant duplicate noise unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
CC that there is water leaking from the bottom. Confirmed. Service pointer W11397260A to replace the drain tube. Will need a new drain tube. ; ordrng 2 W11190084 (Drain tube)s
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Cleveland, OH 44111
Jason N
Job Details: 02/09/2022
"Cc unit no powerChecked power at uni terminal block. Found L1 black wire burnt off at terminal block connection. All power cord terminals loose on terminal block. Replaced terminal block, power cord and repaired burnt wires on unit harness. Ran bake test and functionally test. All tests good. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
MAYTAG WASHER
Model MAV6357AWW
Near Mentor, OH 44060
Joe O
Job Details: 02/09/2022
Installed lid switch. Plunger and cam. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Euclid, OH 44123
Manny
Job Details: 02/09/2022
"Console was order wrong ordering correct part, Replace belt, ran diagnostics no noise but unit still needs console.; ordrng 1 W11478519 (Console UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Garfield Heights, OH 44125
David R
Job Details: 02/09/2022
Replaced diffuser and thermostat kit. Set defrost to automatic 8 hours. Set temp to 40 in FF and 1 in FZ for customer to monitor. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Columbia Station, OH 44028
Marie V
Job Details: 02/09/2022
"Cc that when they run power wash the unit will pop up an error code of F6E2. Cust rebooted unit. Ran diag found error code F0E3 overload F6E3 communication error ACU cannot hear UI, F0E5 off balance load F6E2 UI cannot hear ACU. F2E1 UI stuck button. Tested UI on diag, pass. Ran step 1 by tech sheet. Unit will need main control. Cust will call back if they want to continue.; ordrng 1 W11400681 (Control 294.04), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Willowick, OH 44095
Joe O
Job Details: 02/09/2022
"Cc: not advancing to wash, clicking noiseFound cam on dispenser sticking. Not advancing threw water cycles. Found lever warped. Needs lever and actuator; ordrng 1 WPW10161052 (lever) and 1 WPW10352973 (switch-dis), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rocky River, OH 44116
Angel
Job Details: 02/09/2022
Cc that unit is making a squeak when spinning. Verified and could hear a sound when spinning by hand looked under washer but sound like inside washer took apart basket and tried to spin it with the spanner nut and could hear the sound coming from the inside of the gearcase. Will need gearcase replaced. Ordering part.; ordrng 1 W11454741 (Gearcase)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Aurora, OH 44202
Brian M
Job Details: 02/09/2022
Wrong door got ordered Installed controls and lamp Needs inner and outer door for microwave ; ordrng 1 W10687342 (door/mw) and 1 W11110514 (glass-door) and 1 WPW10128850 (arm) and 1 W11214480 (arm)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
Jason N
Job Details: 02/09/2022
"Cc unit will occasionally knock and bang when in spin cycle.Ran diagnostics, no codes stored. Ran auto test, all functions passed. Checked tub suspension, checked good. Ran spin and drain cycle with 5 large wet towels. No abnormal vibration or noise heard. Advised customer on proper load sizing and if unit experiences off balance situations, how to pause cycle and redistribute load in tub. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/09/2022
Wrong part order but found more issue ordering parts needed ; ordrng 1 W11462461 (Control) and 1 W11460946 (Pump) and 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Painesville, OH 44077
Corina B
Job Details: 02/09/2022
"CC that unit is not filling correctly. Ran diag no codes. Tested the valves, good. Replaced the valve. Ran a manual hot and cold with the fabric softener on. Ran a calibration. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 02/09/2022
"Installed new gearcase and agitator, op test good"
We serviced a
ADMIRAL DRYER
Model AGD4675YQ2
Near Cleveland, OH 44111
Angel
Job Details: 02/09/2022
"Cc that unit was screeching. Unit had a roller ceased and pulley worn out. Will need rollers and pulley replaced. Customer already had all parts just need me to install them. Replaced belt, rollers, and pulley and also vacuumed all lint inside unit. Charged for labor and service call."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near East Cleveland, OH 44112
Manny
Job Details: 02/09/2022
"Cc we removed dishwasher and insulated the back of the wall, reinstalled dishwasher and is not starting. Found fill valve broken, and unit disconnected from the outlet, unit will need a fill valve. Customer wants to be added to cancellation list if parts arrive soon.; ordrng 1 W11434044 (Fill valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Highland Heights, OH 44143
Joe O
Job Details: 02/09/2022
Replaced led modules. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44128
David R
Job Details: 02/09/2022
"Installed new valve and ignitor. New ignitor sparked up and shorted out control. Ordering control, ignitor, harness if needed. ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor) and 1 W11126814 (Control)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/09/2022
Replaced heater. Op test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Painesville, OH 44077
Dan H
Job Details: 02/09/2022
"Customer complaint that light bulb broke in socket, confirmed, removed bulb base, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Chardon, OH 44024
Joe O
Job Details: 02/09/2022
"Cc: leaking. Found lower spray are starting to separate in the middle of arm. Ran test cycle. Found wave action coming from center near spray arm. Advised customer sump assembly could also have hair line crack which could cause a wave action and leak as well. Needs lower spray arm. Customer does not want to repair at this time ; ordrng 1 W10837249 (spray arm lower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Aurora, OH 44202
Brian M
Job Details: 02/09/2022
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.50 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Let cool 48 hours
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Parma, OH 44134
David R
Job Details: 02/09/2022
"F7E1. All connections plugged in. Will not let me go into diagnostics, blank screen. Ordering control and UI and lower harness ; ordrng 1 W11567712 (Main control) and 1 W11478524 (Ui) and 1 W11590868 (Harness)"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG55US6HS00
Near Westlake, OH 44145
Angel
Job Details: 02/09/2022
Replaced grates and hinges and unit is still functioning the same. Explained to the customer there is nothing else there thats all the unit has for the function of the grates. Theres nothing else we can change to make the unit do what the customer explains it has to do. Unit working as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Beachwood, OH 44122
Jason N
Job Details: 02/09/2022
"Cc unit stopped in mid cycle, lid is locked. Motor kept running and then burning smell. Ran diagnostics, found code f9e1 for long drain fault. Ran manual drain pump test, drain pump not running. Checked power to drain pump, 0v, checked drain pump resistance, reading 1.3ohms, drain pump is shorted. Unit needs drain pump and control board. Notice drain hose is kinked going into wall stand pipe, missing drain hose U hook. ; ordrng 1 W11399437 (Drain pump) and 1 W11543994 (Control board) and 1 WPW10280024 (Drain hose U-retainer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Cleveland, OH 44103
Manny
Job Details: 02/09/2022
"Cc unit ice maker not working, checked water source and water coming in unit, ran harvest test from T to H on ice maker, ice maker started to harvest then it stop halfway, and wont continue, unit will need an ice maker, but customer will call us to repair.; ordrng 1 WPW10300022 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Eastlake, OH 44095
Corina B
Job Details: 02/09/2022
Replaced the vent. Started the dishwasher. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
Replaced the door and ui. Brought the core back for return. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/09/2022
Cc unit door falls open slowly Confirmed door falls down slowly. Found RH door hinge spring had popped out of hinge. Unable to compress spring back into place. Replaced RH door hinge using customer supplied pre Id part. Door op test good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS1
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/09/2022
"CC that there was smoke coming out the back. Confirmed. Found the terminal block and cord burnt. No strain relief around the power cord, just electrical tape. Replaced the cord with a strain relief, terminal block and the harness. Heated the oven. Opt test ok. ; used 1 PT400 (4 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Mentor, OH 44060
Dan H
Job Details: 02/09/2022
"Customer complaint that unit will not start after one load has been washed, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, customer showed video of cycle indicator light not moving when dial is turned, unit needs new lid lock; ordrng 1 W10810403 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Bedford, OH 44146
Brian M
Job Details: 02/09/2022
"Cc unit not cooking found evap frosted over Found bimetal open again and evap fan grinding Needs defrosted and bimetal replaced and fan ; ordrng 1 W11551372 (Bi metal) and 1 WP2315549 (evap fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/09/2022
"Cc that the unit is making a noise. Confirmed. Noise comes from behind unit. When compressor is running vibrates and the lines touch the bottom on unit, adjusted lines. Op test ok"
We serviced a
KENMORE WASHER
Model 110.3165202
Near Parma, OH 44129
David R
Job Details: 02/09/2022
"Cc unit going off balance. Customer had too much load in unit when I arrived. Found unit not leveled and leaning, corrected leveling. Getting F0E5 error. Ran diagnostics, all components are working good. Also factory reset because unit in different language. Found coins between agitator, removed and got them. Ran a factory calibration, good. Ran a express cycle with load of towels and drain/spin. Good. Let customer know that unit cannot be overloaded and can also pause unit and rearrange load as well. Unit is good. Found customer gas dent on right side panel. Pushed in more, could be hitting side when spinning. Let customer know about dent and took pics. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED8620HC1
Near Mentor, OH 44060
Corina B
Job Details: 02/09/2022
"CC that the unit does not turn on, confirmed. Checked the terminal block, good. The led light is not on at the control, Unplugged the ui and light started to flash. Have 120 volts from j8-3 to j9-2. Will need a ui. Office to reschedule appointment Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. ; ordrng 1 W11367342 (Ui)"