Service History 57 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near University Heights, OH 44118

Jason N

Job Details: 01/30/2023

Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen. Found pressure is not holding. Found leak on freezer evaporator coils. Unit will need evaporator replaced. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11546692 (Evaporator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Brecksville, OH 44141

David R

Job Details: 01/30/2023

"Cc unit low ice/takes a good while for ice to be made or non to fill up, slow water to dispenser. Took off water line to house, slow water coming into unit, shut off valve is open all the way. Slow water causing slow ice production and slow water to dispenser. Also causing slow Measured Fill. Customer to have plumber look at shut off valve and water pressure to unit. Unit itself is working correctly."

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Aurora, OH 44202

Brian M

Job Details: 01/30/2023

Cc unit not starting Found several issues Thermal fuse open Thermistor open And motor winding open ; ordrng 1 279827 (motor!dryer) and 1 SHIPPING (shipping and handling) and 1 WP8577274 (Thermistor) and 1 WP3392519 (THERMAL FUSE)

We serviced a

KENMORE REFRIGERATOR

Model 10659502990

Near Solon, OH 44139

Brian M

Job Details: 01/30/2023

Cc unit leaking Found drip pan frozen Cleaned tube and pan OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Cleveland, OH 44120

Jason N

Job Details: 01/30/2023

"Installed main control. Op test no good. UI panel board is also dead, will need replaced. Checked power to unit, found 241v from L to ground. This will be why touching connector from float to water line caused arc and consequently the board failures. Advised customer to contact an electrician to remedy power issue before we return to install UI board. Customer will call us to schedule once electrical work is complete. ; ordrng 1 W11460961 (Panel UI)"

We serviced a

JENN-AIR COOKTOP ELE

Model JED3430GB01

Near Westlake, OH 44145

Angel

Job Details: 01/30/2023

Cc that hot surface indicator stays on and left rear element does not turn on. But customer stated that if unit has to be taking apart to fix which it does he doesnt want that because out of the box it had issues already and he wants it replaced. So I explained to him he will have to call the store or warranty to see what they will do for him and if anything to call us back. If we have to return please make call a 2 tech job its a downdraft cooktop.

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Moreland Hills, OH 44022

Brian M

Job Details: 01/30/2023

Cc unit wont stop running Found foot switch bent Fixed switch OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAH01

Near Richmond Heights, OH 44143

Jason N

Job Details: 01/30/2023

Installed freezer LED module. Illumination restored to entire unit. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/30/2023

"Cc unit leaking Found icemaker seal leaking Found service pointer W10545061d Needs seal kit ; ordrng 1 W10619962 (heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DS02

Near Highland Heights, OH 44143

Jason N

Job Details: 01/30/2023

"Installed console control. Programmed to correct model#. Ran functionality tests, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW04

Near Strongsville, OH 44149

David R

Job Details: 01/30/2023

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 57g of R600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Beachwood, OH 44122

Brian M

Job Details: 01/30/2023

"Removed dryer from washerInstalled bellow, sensor and control Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Novelty, OH 44072

Brian M

Job Details: 01/30/2023

Cc unit leaking from middle of door Inspected unit Could not find a cause Ran test cycle no issue found Advised to watch

We serviced a

GE DISHWASHER

Model DDT595SSJ5SS

Near Chardon, OH 44024

Brian M

Job Details: 01/30/2023

"Cc unit not turning on Found unit getting power and control not lighting up Suspect control and ui replacement ; ordrng 1 WD21X31910 (Ui) and 1 WD21X32163 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model AGR6603SFS4

Near Willoughby, OH 44094

Jason N

Job Details: 01/30/2023

"Cc unit top is unlevel and back burner flame shoots out Customer stated that things are not cooking correctly due to the top not being level and sometimes the LR burner flame shoots out in one spot. Found unit itself is not level. Adjusted level using leveling feet. Tested all burners for proper flame. All burners working correctly, could not duplicate flame issue from LR burner. Unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Chardon, OH 44024

Jason N

Job Details: 01/30/2023

Cc door opening with no tension Found right side door hinge friction pad broken off on floor. Replaced pads using misc. truck stock part. Door now has good tension on open and close. Op test good.; used 1 WP8268961 (Friction pad) from stock

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/30/2023

Replaced spark modules and switches opt n/g. We had to remove unit from spot and we tested the outlet and it has neutral and hot reversed so we tested the unit in a good outlet with an extension and unit worked as should stopped ticking. Customer was not home they left when we arrived and we called them to explain the issue and stated to see if we can leave the unit out so he can fix issue. Opt test ok. Customer was not home to sign.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44134

Gabriel P

Job Details: 01/30/2023

Same issue as before door may have been open lots of frost inside freezer gave estimate customer wil not fix

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Andover, OH 44003

Dan H

Job Details: 01/30/2023

"Customer complaint that unit is squealing and shaking, confirmed, heard metal on metal grinding in gearcase, unit needs new gearcase, customer does not want repair at this time; ordrng 1 W11449840 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near South Euclid, OH 44121

Joe O

Job Details: 01/30/2023

Installed wash plate and latch. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651HEW

Near Willowick, OH 44095

Joe O

Job Details: 01/30/2023

Replaced filter. Backing plate is broken. Op test okBacking plate is discontinued. ; ordrng 1 12688503 (plt-22 fltr backing(discontinued))

We serviced a

MAYTAG DBL WALL OVEN

Model MEW9630FZ04

Near Mentor, OH 44060

Joe O

Job Details: 01/30/2023

Installed ui. Unit still not powering on. Fan still running. Tested power supply. Unit receiving proper power. Needs control; ordrng 1 W11032469 (cntrl-elec)

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 01/30/2023

"Replace all parts and still not working so we move unit out to check outlet and found hot and neutral reverse will need and electrician also we try with an extension to and outlet that is correct and unit started working as design customer wants unit out so he can fix electrical issue,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Grafton, OH 44044

David R

Job Details: 01/30/2023

"Cc squeak noise. Replaced both cam and belt that was sent out. Ran diagnostics, no error codes. Ran diagnostics test, good. No noise. All components working. Good. Ran a Drain/spin. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Geneva, OH 44041

Dan H

Job Details: 01/30/2023

"Customer complaint that unit is leaking, started normal wash cycle, no leaks found, unable to duplicate the problem, unit is operating as designed"

We serviced a

GE COMPACTOR

Model GCG1500R0WW

Near Painesville, OH 44077

Joe O

Job Details: 01/30/2023

"Cc: Chattering when compactingFound ram screws spinning in Power nuts. Needs power nut assemblies; ordrng 2 WC01X20127 (Power nut)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Madison, OH 44057

Dan H

Job Details: 01/30/2023

"Customer complaint that tub hangs too low, installed new suspension rods, op test good"

We serviced a

MAYTAG DRYER

Model MDG7600AWQ

Near Painesville, OH 44077

Joe O

Job Details: 01/30/2023

"Cc: not heatingFound igniter open. Needs igniterCustomer does not want to repair at this time ; ordrng 1 4391996 (ignitor flat wp), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MAV8557AWW

Near Madison, OH 44057

Dan H

Job Details: 01/30/2023

"Customer complaint that unit shakes all over, ran spin cycle, no unusual shaking observed, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Madison, OH 44057

Dan H

Job Details: 01/30/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 31 degrees, found evaporator frozen solid, found defrost heater wire backed out of harness , no damage, reinserted wire, cleared evaporator, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF06

Near Parma, OH 44134

Marie V

Job Details: 01/30/2023

"Cc that ice maker is not working. Confirmed. Cycled ice maker it tried to fill with water. No pressure. Verify filter and remove and put a by pass, very low pressure. Found saddle valve is connected. Advice cust to have a plumber replaced those can get clogged very quickly. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Lakewood, OH 44107

Manny

Job Details: 01/30/2023

"Replaced ice maker, ran harvest and fill test , opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Brecksville, OH 44141

Marie V

Job Details: 01/30/2023

"Cc that theres frost in freezer. Confirmed. Found gasket had a gap , used steamer and petroleum jelly, op test okAdvice cust to allow 1 hour before opening to allowe gasket to seal in correct shape. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Cleveland, OH 44113

Manny

Job Details: 01/30/2023

"Cc unit not star, verified and unit started working, customer stated thats super weird, cuz it wasnt working and now it is, and asked if she can start a load before I leave to make sure,and unit started, unit is working as designed cant duplicate the issue, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44134

Marie V

Job Details: 01/30/2023

"Cc that the unit is not spinning the clothes properly. Ran diagnostics found error code F7E7 motor unable to reach target rpm F7E6 Motor fault. Ran auto test. All pass. Verify capacitor, pass. Found loose connection on j12 on control. Corrected. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Cleveland, OH 44108

Manny

Job Details: 01/30/2023

"Cc unit no making ice, verify and ice maker is broken, replace icemaker, opt test ok, advise customer to allow 48 to 72 hours for enough ice in the bin. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near North Royalton, OH 44133

Marie V

Job Details: 01/30/2023

Cc that the unit was not making ice. Confirmed. Took temps in freezer is at 5* and fresh food section at 40*. Unit is making ice at this point. Verify ice maker and cycled it again. Working as this point. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44108

Manny

Job Details: 01/30/2023

"Cc unit not drying properly, verified and unit heating, checked vent to the outside and no air flow removed the vent from the unit and vent is clogged up with lint and water in the vent as well. Advise have the vent cleaned out, unit working as designed, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5605MW0

Near Strongsville, OH 44149

Marie V

Job Details: 01/30/2023

"Cc that the clothes are wet by the end of the cycle. Ran diag, no error codes. Ran unit on time dry it worked perfectly. Also verify sensors, pass, had unit running for over 20 min and it coils worked every time. Couldnt duplicate issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM01

Near South Euclid, OH 44121

Manny

Job Details: 01/30/2023

"Cc unit not cooling, verified and not cool, hooked to killawatt and unit pulling 0.49 amps and compressor sounds locked up, unit needs compressor replaced, ; ordrng 1 W11125124 (compressor) and 2 WPW10143759 (dryer)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Strongsville, OH 44149

Marie V

Job Details: 01/30/2023

"Cc that the unit is not making ice. Confirmed. Took temps 2* in freezer and 37* in fresh food section. Ice maker is stuck in valve position. Will need new ice maker. Also filter cover. Replaced ice maker from t/s. Ordering cover. ; ordrng 1 WP67001668 (Cover filter), used 1 W10884390 (ICE MAKER ASSY), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Parma Heights, OH 44130

Manny

Job Details: 01/30/2023

"Cc unit not agitating, verified and no agitation, tilted back and shifter is damaged, replaced shifter, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Columbia Station, OH 44028

Marie V

Job Details: 01/30/2023

"Cc that unit is not washing it shuts off after few min of it running and that top rack has rust in it and her son cut his hand with it. Confirmed rust, took pics also bottom stared to break as well. Unit will need control and both racks. ; ordrng 1 W10906426 (Control) and 1 W10909088 (Top rack) and 1 W10161215 (Lower rack)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF9

Near Perry, OH 44081

Joe O

Job Details: 01/30/2023

"Cc: ice maker clicking, not making iceFound ice maker just clicking, will not rotate. Needs ice maker; ordrng 1 241798233 (Ice maker)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Brook Park, OH 44142

Manny

Job Details: 01/30/2023

"Replaced heater ran test cycle, opt test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW

Near Berea, OH 44017

Angel

Job Details: 01/27/2023

Cc that unit is not drying completely sometimes it works and sometimes it doesnt only when using auto dry and the cycle signal is not functioning. Ohmed out sensors and there good explained to customer that if there doing small loads or mixed loads always use timed dry because if the socks or underwear are dry and keep rubbing against sensors the unit will think its dry already and finish early and the other clothes are still wet. For the cycle signal sound i removed console and checked connections on ui and found one of the harness wire loose reseated it correctly and tested it again and the chime started functioning also recommended customer to replace dryer vent with a semi rigid or rigid vent opt test ok.

We serviced a

MAYTAG DRYER

Model MGDB850WQO

Near Strongsville, OH 44136

Angel

Job Details: 01/27/2023

"Cc that unit was screeching real loud. Ran unit and confirmed it was screeching unit will need rollers, belt and idler pulley replaced all parts tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Royalton, OH 44133

Angel

Job Details: 01/27/2023

"Cc that unit is making a grinding sound when going into a spin. Verified and found that the rotor screw is completely loose causing the scraping sound but also found gearcase leaking oil as well. Unit will need gearcase, slider, clutch since its all full of oil and rotor. Gave customer estimate and stated he will rather spend the money on a new unit; ordrng 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11449841 (Gearcase)"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Mantua, OH 44255

Brian M

Job Details: 01/27/2023

Cc broil not functioning Found customer opening door to broil Advised door must stay shut OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Painesville, OH 44077

Dan H

Job Details: 01/27/2023

"Installed new slider, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Painesville, OH 44077

Dan H

Job Details: 01/27/2023

"Customer complaint that fabric softener dispenser capacitor on agitator is broken, confirmed, unit needs new dispenser capacitor, not scheduling return visit, customer can install ; ordrng 1 W10793634 (Dispenser cap)"

We serviced a

MAYTAG DRYER

Model MGDB835DW3

Near Painesville, OH 44077

Jason N

Job Details: 01/27/2023

"Cc unit not drying clothesCustomer stated unit will not work in any setting. Time changes by itself, up and down on the display. Advised customer that will be normal for a sensor dry cycle as it will automatically adjust based on load. Ran cycle for 10 minutes, good airflow at vent outlet, flame cycling on and off properly. Advised customer on load sizing with sensor dry cycles as well as using timed dry if loads are large or small. Unit is operating as designed at this time."

We serviced a

HOTPOINT RANGE

Model RGB745BEA1CT

Near Kirtland, OH 44094

Joe O

Job Details: 01/27/2023

Cc: oven bottom has holesNeeds oven bottom. Oven bottom shows discontinued; ordrng 1 WB53K35 (bottom oven(discontinued))

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS04

Near Kirtland, OH 44094

Joe O

Job Details: 01/27/2023

"Cc: louder then last unitCustomer stated the auger motor is louder then the unit that was replaced. They stated the water valve also is much louder then the past unit. Cycled ice maker, and tested water. No abnormal noises. Cycled auger. No abnormal noises heard. Unit functioning as designed. Op test okDocumented on service matters with whirlpool."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Painesville, OH 44077

Jason N

Job Details: 01/27/2023

"Installed UI control. FF temp set out set to 37, freezer set to 0. Advised customer to monitor."

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2730DS00

Near Painesville, OH 44077

Jason N

Job Details: 01/27/2023

Cc unit displays fault f2e1 Confirmed fault mode f2e1 for stuck or shorted key. Unit will not reset. Unit will need console replaced. Quoted customer repair cost. Customer is contacting Jennair first before committing to repair.; ordrng 1 W11236888 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Mentor, OH 44060

Dan H

Job Details: 01/27/2023

"Customer complaint that inlet valve was damaged, found mount bent, no damage to valve itself, adjusted valve mount to correct position, unable to test cause there is no water line yet"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXESS

Near Olmsted Township, OH 44138

David R

Job Details: 01/27/2023

"Cc unit FReezing up and Ice in Ff. Vetoed fan not working correctly, ice. Hold up behind panel. Defrost metal not getting correct voltage from control. Some parts NLA WR13X10879 Assembly Cover with fan, NLA WR02X12591 bi metal, WR55X11055 Main control. Customer doesnt want to put any money into unit.."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Olmsted Township, OH 44138

David R

Job Details: 01/27/2023

"Cc unit not leveled. Unit is rocking back and forth. Leveled feet out. Tested. Good. No error codes. Zip tied drain hose line to not bounce around. Ran diagnostics and calibration cycle, advised if needed can always purchase and put on anti vibration pads as well. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Olmsted Falls, OH 44138

David R

Job Details: 01/27/2023

"Cc unit not draining. Filled with water. Shop vac all water out. Found debris in drain pump causing not to drain, just hum loud. Removed. Ran diagnostics, good. All components working correctly. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/27/2023

"Replaced filter housing, opt test ok"

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Westlake, OH 44145

Gabriel P

Job Details: 01/27/2023

"Ran diagnostic no error code found ran time dry and pass is working as design,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Westlake, OH 44145

Gabriel P

Job Details: 01/27/2023

"Replace filter housing,opt test ok but customer new filter broke inside defective housing ordering filter no need to reschedule customer will install ; ordrng 1 EDR1RXD1 (Filter)"

We serviced a

GE RANGE

Model JGBP35WEA7WW

Near Cleveland, OH 44120

Manny

Job Details: 01/27/2023

"Cc unit not lighting, verified and igniter no glowing, checked voltage to igniter and no voltage, and igniter looks burnt unit needs control and igniter control is discontinued.; ordrng 1 WB27T10350 (oven control(discontinued)) and 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER GAS

Model MGDB855DC3

Near Mentor, OH 44060

Dan H

Job Details: 01/27/2023

"Customer complaint that unit is squealing, confirmed, installed new pulley and rollers, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Parma, OH 44129

David R

Job Details: 01/27/2023

Replaced valves. Model number did not save last visit. Wrong control ordered. Ordering correct one. Double checked to make sure. Replace pressure hose on return as well. ; schdld next appmnt for 2/1 WED !

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUB2642LE1

Near Painesville, OH 44077

Jason N

Job Details: 01/27/2023

"Cc unit intermittent cooling and ice maker not working Customer had unit unplugged when arrived. Plugged in unit and observed frost pattern. Good frost pattern after 15 minutes, unit cooling at this time. All fans are running. Ran ice maker diagnostics, found shut off switch assembly is stuck. Switch assembly (241939901) is discontinued. Unable to determine intermittent cooling issue as unit is cooling properly at this time. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, OH 44128

Manny

Job Details: 01/27/2023

"Cc unit not washing verified and ran test cycle unit fills and drain then nothing, ran tech she test and unit needs shifter, control and cap.; ordrng 1 W11567712 (Control) and 1 W11481722 (Shifter) and 1 W11395618 (Cap)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2412SS0A

Near Geneva, OH 44041

Dan H

Job Details: 01/27/2023

"Installed new control, op test good ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near North Royalton, OH 44133

David R

Job Details: 01/27/2023

"Cc unit starting to not cool again. Checked sealed system parts already recently replaced. Compressor good, drier good. Found ice on line on evap, also leaking dye from evap line. Will need new evap and drier filter. Ordering compressor if needed. sealed system parts and labor covered. **3 count**; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp) and 2 W10843121 (Drier UV)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, OH 44060

Jason N

Job Details: 01/27/2023

"Cc unit making unusual noisesTested all fans and compressor, no abnormal sounds heard. Let unit run in cooling mode for 10 minutes. No abnormal sounds heard. Could not duplicate noise concern at this time."

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near North Royalton, OH 44133

Angel

Job Details: 01/27/2023

Cc that unit caught on fire. Verified and the whole control board shorted out and some of the wires melted as well as of now from what I see wrong the unit will need main board and main harness replaced. Explained to customer that if theres anything else wrong we wouldnt know until those parts have been replaced. Gave him the estimate for the main board and main harness and he decided not to proceed with repair. Called safety spoke with Quini explained the issue.; ordrng 1 W10637533 (Main harness) and 1 W11537215 (Main board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVT02

Near Strongsville, OH 44136

David R

Job Details: 01/27/2023

"Cc unit not cooling. 2-4 inch frost build up on EVAP. Not defrosting correctly. Evap Fan is not working. Shorted heated, shorted control, not able to send 120v down to defrost thermostat. Ordering control, harness with heater and fan motor. ** 3 job count. ; ordrng 1 WPW10128551 (Fan) and 1 WPW10503278 (Control) and 1 W11260592 (Evap harness) and 1 WP12729128 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HV1

Near Broadview Heights, OH 44147

Angel

Job Details: 01/27/2023

"Cc that unit had a burning smell and now it wont work at all. Customer had range pulled out already so i removed the terminal block cover and power cord burnt one leg and damaged the terminal block so I replaced terminal block 2 burnt wires and power cord plugged in unit tested by running a bake and also tested the top elements opt test ok. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOD52ES4MB

Near Cleveland, OH 44128

Manny

Job Details: 01/27/2023

"Cc that self cleaning is not working, verified and try running self clean and unit started locking, but then when back, reset control and set unit to self clean and working. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Jefferson, OH 44047

Dan H

Job Details: 01/27/2023

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Warrensville Heights, OH 44122

Manny

Job Details: 01/27/2023

"Cc unit not heating or takes too long to heat, ran bake to 350 unit comes on but when igniter goes off doesnt come back on, had to wait a bit for oven to cool off, looking at igniter looks white on half of it, replaced igniter with TS #12400035, ran bake to 350 op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5605MW0

Near Olmsted Township, OH 44138

David R

Job Details: 01/27/2023

"Cc not drying or long dry cycles. Ran unit, took off back vent, heating and cycling normally. Unit on second floor. Went outside. Clogged vent. Customer to clean or have a company come cleans vent. Unit is good itself. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MDG9316BWW

Near Seven Hills, OH 44131

Angel

Job Details: 01/27/2023

Cc that unit is making a loud screeching sound. Ran unit and confirmed has a loud noise coming from inside so I took apart the unit and found one of the rollers were bad also the belt was bad. Used repair kit from truck stock to replace bad parts opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM01

Near Maple Heights, OH 44137

Manny

Job Details: 01/27/2023

"Cc unit not working, he handed me a receipt with a 5yrs extended warranty, he call his warranty company and he didnt get through but still wants it looked at, look at the unit and its working properly but temps were off set to recommended and advise to monitor unit. Opt test ok"

We serviced a

AMANA COOKTOP ELE

Model AGR5330BAW3

Near Cleveland, OH 44109

Angel

Job Details: 01/27/2023

Cc that left front burner is too high on the low setting. So I adjusted it to there preference tested it asked if they need the others adjusted and stated they were good as they are opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Atwater, OH 44201

Brian M

Job Details: 01/27/2023

Cc of no cool Found uv dye on compressor line Needs repaired and recharged 5 year sealed system warranty Recovered refrigerant fixed leak Replaced filter and ran 28 inch vac recharged 4.50z r134aAdvised to watch ; used 1 WPW10143759 (DRIER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Streetsboro, OH 44241

Brian M

Job Details: 01/27/2023

Spray arm installed OP Test Ok ;

We serviced a

GE REFRIGERATOR

Model Gzs22dgjrfww

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/27/2023

Installed icemaker Cycled and filled Advised to give 72 hours

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Willoughby Hills, OH 44094

Joe O

Job Details: 01/27/2023

"Cc: intermittently shuts offCustomer stated intermittently the lights go out, unit stops cooling, but ui display and dispenser lights work. Found temps at 41 in ff section, 5 in freezer. No internal error codes. Found deli board is functioning. Checked deli harness, no corroded or broken wires found. Asked customer if they noticed if the deli board was functioning when unit stopped working. Customer stated they did not notice. Could not duplicate issue at this time. Advised customer to monitor. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/27/2023

Called whirlpool while waiting for customer Stated previous findings and previous work done Found grease build up at garbage disposal. Found no stored errors in diagnostic Ran auto test unit completed with no issues According to whirlpool unit is functioning properly and to have customer contact Whirlpool customer care

We serviced a

GE REFRIGERATOR

Model GTE18GTHGRBB

Near Kirtland, OH 44094

Joe O

Job Details: 01/27/2023

"Cc: loud noise when runningFound condenser fan motor shaft out of balance causing blade to hit housing. Needs condenser fan assemblyCustomer does not want to repair at this time; ordrng 1 WR17X24348 (condenser fan shroud), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chesterland, OH 44026

Brian M

Job Details: 01/27/2023

"Cc unit loud and not spinning Found bearings worn Needs gearcase, clutch, shifter, belt and hub ; ordrng 1 W11454738 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11213879 (belt) and 1 W11212745 (actuator) and 1 W10528947 (drive hub kit)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Chesterland, OH 44026

Brian M

Job Details: 01/27/2023

Installed motorOP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Kirtland, OH 44094

Joe O

Job Details: 01/27/2023

"Cc: only dispenses 3-4 cubes at a timeFound unit is not level, has a large slant forward. Found temps in freezer at 3 degrees. Tested dispenser. Found unit is dispensing properly. Found half bin of ice. Cycled ice maker. Ice maker is cycling and filling. Could not duplicate issue. Advised customer depending on ice usage the machine may not be able to keep up with usage. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Avon, OH 44011

Gabriel P

Job Details: 01/27/2023

"Found freezer evaporator frozen found service pointer ordering parts needed ; ordrng 1 W11224256 (Control) and 1 W11224591 (Harness), used 1 SHIPPING (shipping and handling), from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Avon, OH 44011

Gabriel P

Job Details: 01/27/2023

"Replace light,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Avon, OH 44011

Gabriel P

Job Details: 01/27/2023

"Found freezer evaporator frozen found service pointer ordering parts needed ; ordrng 1 W11224256 (Control) and 1 W11224591 (Harness), used 1 SHIPPING (shipping and handling),from stock"

We serviced a

FRIGIDAIRE RANGE

Model LFGF3014LWC

Near Willoughby, OH 44094

Joe O

Job Details: 01/27/2023

"Cc: oven not getting to temp, burners not lightingFound unit has no gas getting to unit. Needs plumber."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Mentor, OH 44060

Jason N

Job Details: 01/27/2023

Cc unit does not power on Hooked up power cord to unit. Plugged in and powered unit on. No issues found with unit.

We serviced a

FRIGIDAIRE RANGE

Model GLES388DBA

Near Chardon, OH 44024

Brian M

Job Details: 01/27/2023

Customer tried cleaning glass door and it fell apart Fixed door

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Eastlake, OH 44095

Joe O

Job Details: 01/27/2023

"Cc: not making ice, not cooling properlyFound temps in freezer at 21 degrees, ff at 39 degrees. Ice maker error code e5(timed ice making). Checked thermistors ff 7.1k ohms freezer 14.2k ff evap 8.5k freezer evap 17.1k. Found top of evap and cap tube side frosted over in freezer. Unit has good frost pattern. Stated they had a lot of frost built up in unit back before issue started. Advised if the door was left open it can cause excessive frost build up. Needs defrosted. Defrosted. Advised customer to monitor. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Eastlake, OH 44095

Jason N

Job Details: 01/27/2023

"Cc unit making grinding noise and not spinning out properly Ran auto test cycle, found pulley and clutch teeth grinding when in spin. Found grease on pulley teeth causing pulley to slip when trying to engage into splutch. Replaced cam and pulley using customer supplied pre Id part. Ran spin and test with 5 large towels. No abnormal noise heard, unit spun out properly. Op test good."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Lorain, OH 44053

Gabriel P

Job Details: 01/27/2023

Same issue as last time will need control and evaporator harness ; ordrng 1 W11383260 (Harness) and 1 W11546609 (Control)

We serviced a

KITCHENAID RANGE

Model KFGG500EBS3

Near Olmsted Falls, OH 44138

David R

Job Details: 01/27/2023

"Replaced gas valve and bake burner. Ran at 350* to see what oven does. Preheated, cycled 3-4 times at 350*. Good. Put temp up to 400* cycling as well. Good. Op Test Ok."

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