Service History 570 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 07/13/2023

"Cc unit not cooling Found both sections at room at room temperature. Compressor is running, but no heat on discharge line. Tapped system, low side reading 18 in/hg vacuum. Unit has a refrigerant leak. Pressure checked system using 140 psi of nitrogen. Found excessive corrosion on ff evaporator and pinhole on suction line. Unit will need sealed system repair, ff evaporator, compressor replaced and system recharge. Quoted customer. Customer declined repair at this time. ; ordrng 1 W11492867 (Evaporator) and 1 WPW10143759 (Filter drier) and 1 W10832994 (Compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Aurora, Ohio 44202

Jason N

Job Details: 07/13/2023

"Cc unit not drying dishes after last repairRan diagnostics, found code 7-1 for no heat. Ran test cycle in entirety. Heater turned on at the end of the cycle. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Aurora, Ohio 44202

Jason N

Job Details: 07/13/2023

Installed main control and drain pump. Ran auto test and calibration. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Independence, Ohio 44131

Manny

Job Details: 07/13/2023

"Installed drain hose ran test cycle, no leaks, opt test ok"

We serviced a

GE REFRIGERATOR

Model CYE22TSHNSS

Near Warrensville Heights, Ohio 44128

Manny

Job Details: 07/13/2023

"Cc unit leaking water, verified and found a sheet of ice in the freezer underneath the drawer, cleared ice and checked drain a frozen steamed and cleaned ice pot test ok"

We serviced a

KENMORE DRYER

Model 110.66822694

Near Beachwood, Ohio 44122

Manny

Job Details: 07/13/2023

"Replace belt, ran test cycle, opt test ok"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGD506GSS05

Near Beachwood, Ohio 44122

Manny

Job Details: 07/13/2023

"Replaced module no good unit keeps clicking,double checked the wiring and check outlet polarity both good, hooked to a different out still no good, Calling tech line spoke to Nate he had me run some test and readjust the burners heads still no good, he is sending unit for review; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Cleveland, Ohio 44114

Bill

Job Details: 07/13/2023

"Installed new switch, opt test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Grafton, Ohio 44044

David R

Job Details: 07/13/2023

"Cc unit higher temps in FF about 45*, been that way for about a week. Following trouble shooter for Low Cool, Service Test 39, RC evap thermistor, test shows 02 open. Will need to replace RC thermistor and also replacing control board again as well, both might be shorted. Ordering thermistor, fan with harness, control and damper; ordrng 1 W10811365 (Control) and 1 W11087438 (Fan with harness) and 1 W10316760 (Thermistor kit) and 1 WPW10248595 (Damper)"

We serviced a

GE WASHER

Model GTW220ACK5WW

Near Lorain, Ohio 44055

Marie V

Job Details: 07/13/2023

"Cc that the unit makes a squeaky noise and it shakes while spinning. Stared unit heard a squeaky noise. Tilted unit and found lots of oil from gearcase. Showed cust, also dampers needs to be replaced, cust will not fix. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Shifter) and 1 WH01X27538 (Belt) and 1 WH43X30957 (Agitator) and 1 WH03X35577 (Dampers), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Wickliffe, Ohio 44092

Corina H

Job Details: 07/13/2023

"Replaced the element and cutoffs. Tested. Opt test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS268ZCB1

Near Geneva, Ohio 44041

Dan

Job Details: 07/13/2023

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor and filter drier, customer does not want repair ; ordrng 1 5304475102 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVWH5

Near Beachwood, Ohio 44122

Corina H

Job Details: 07/13/2023

CC that the ice maker is not working. Confirmed. Found the ice maker not cycling. Replaced the the ice maker from t/s. Cycled and filled. Opt test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Conneaut, Ohio 44030

Dan

Job Details: 07/13/2023

"Customer complaint that plastic pieces are coming out with ice, found ice maker ejector fingers broken off in pieces, unit needs new ice maker ; ordrng 1 WPW10300022 (Ice maker)"

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW3

Near Solon, Ohio 44139

Corina H

Job Details: 07/13/2023

"CC that the unit does not turn on. Confirmed.found the blower wheel is spinning without the motor spinning. Will need a new wheel and motor. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Maple Heights, Ohio 44137

Corina H

Job Details: 07/13/2023

CC that the ice maker is leaking and loose. Confirmed. Found the fill tube not connected and the back screw is not holding the ice maker. Steamed out the ice. Installed the fill tube. Reattached the ice maker secure. Tested no leaks. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Ashtabula, Ohio 44004

Dan

Job Details: 07/13/2023

"Customer complaint of grinding noise, confirmed, found cam grinding, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rock Creek, Ohio 44084

Dan

Job Details: 07/13/2023

"Customer complaint that unit kept running, unit unplugged, plugged in, drain pump started, unit is in continuous drain, canceled cycle ran diagnostics found f8e1(long/no fill) error code, good flow through valves, lid locks, unit agitates and spins, drain pump is working, unit is operating as designed"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Thompson, Ohio 44086

Dan

Job Details: 07/13/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled , wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11416363 (Sump)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Kent, Ohio 44240

Jason N

Job Details: 07/13/2023

"Cc unit stopped in mid cycle, no draining Found unit flashing fault code f9e1 for drain problem. Checked under unit, found wires ripped out of drain pump connector. Repaired wiring, and reconnected drain pump. Ran test cycle, unit drained our, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Cleveland, Ohio 44120

Corina H

Job Details: 07/13/2023

"CC that the unit is not cooling. Confirmed. Fz12 ff 54. Found the ff section cover in frost and ice. Will need a new control, ui and harness. Cust is going to unplug the unit so I do not have to steam it out.; ordrng 1 WPW10675033 (Control) and 1 WPW10677104 (Ui) and 1 W11087438 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Ravenna, Ohio 44266

Jason N

Job Details: 07/13/2023

"No refrigerant to recover in system. Installed sealed system parts. Pulled vacuum on system to 28 in/hg. Held vacuum. Vacuum decay found. Pressure checked system, found leak at factory epoxy joint on new filter drier. Replaced filter drier using truck stock part. Pulled vacuum on system. Held vacuum. Recharged system with 4.8oz of r134a. Low side pressure stable at 7 psi. Good frost pattern starting on evaporator. Advised that customer allow up to 24 hrs for unit to return to desired temperatures. Op test good.; used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 07/13/2023

"CC that the unit is not starting. Confirmed. The lid lock is clicking. Will need a new latch. Replaced the latch from t/s. Ran a calibration. Opt test ok. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GP0

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 07/13/2023

"Replaced the cable. Found the tub leg bent. Will need a new tub and hinges. Office to reschedule; ordrng 1 WPW10681514 (Tub) and 1 W11612302 (Hinge) and 1 WP8534853 (Hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Parma, Ohio 44129

Bill

Job Details: 07/13/2023

"Changed Ui, control, and thermistor, steamed out evaporator. Opt test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Strongsville, Ohio 44149

David R

Job Details: 07/13/2023

Replaced bottom rack wheels. Tested. Good. Op Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Avon, Ohio 44011

Marie V

Job Details: 07/13/2023

"Cc that the lights are flickering. Confirmed, found freezer light needs replacement. Replaced freezer light from surplus. ; ordrng 1 W11601310 (Light)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319EBL0

Near Avon, Ohio 44011

Marie V

Job Details: 07/13/2023

Cc that the unit was showing close door when trying to use and door was close. Found interlocks switches needs to be replaced . Replaced from t/s. Cust tested appliance. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Cleveland, Ohio 44102

Manny

Job Details: 07/13/2023

"Cc Error code on display, verify and code f1e1 for control issues, replaced control, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Avon, Ohio 44011

Marie V

Job Details: 07/13/2023

"When unit was removed from box, found front door is damaged. No damage on box. Unit will need new door. All the way around unit looks ok. Waiting on approval ; ordrng 1 W11461694 (Front panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, Ohio 44129

Bill

Job Details: 07/13/2023

"Cc noise, confirmed noise customer was hearing. Normal operating noise from pump, unit operating as intended."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Strongsville, Ohio 44149

David R

Job Details: 07/13/2023

"Found belt wrapped around motor. Replaced belt from t/s was ripped, capacitor and actuator, harness is good. Erased F7E1 error. Ran diagnostics, all components good. Ran factory resets and calibration. Good. Op Test Ok. ; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ

Near Avon, Ohio 44011

Marie V

Job Details: 07/13/2023

"Unit was returned, no issues listed, used a cup with water to test, unit heats up as designed and tested fan and light. All working as designed. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS6

Near Columbia Station, Ohio 44028

David R

Job Details: 07/13/2023

"Vibration noise. Coming from transformer getting loud. Customer does not want to go ahead with getting it fixed. ; ordrng 1 W10836753 (Transformer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ0

Near Willoughby, Ohio 44094

Dan

Job Details: 07/13/2023

"Customer complaint that oven is not heating, Confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG RANGE

Model MGR8700DS0

Near Highland Heights, Ohio 44143

Joe O

Job Details: 07/13/2023

Installed igniter and harness. Tested. Op test ok

We serviced a

GE RANGE

Model JB860SJ2SS

Near Broadview Heights, Ohio 44147

Bill

Job Details: 07/13/2023

"Cc outer part of burner working but inner part is not. Confirmed cc, tested burner ohms both large and small side passed. Ordered switch, office to follow up as switch was out of stock.; ordrng 1 WB24X25013 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Willoughby, Ohio 44094

Dan

Job Details: 07/13/2023

"Customer complaint that unit is not starting, confirmed, found belt snapped, unit needs new belt, customer does not want repair at this time; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 07/13/2023

"Cc: no powerFound control receiving proper power. Ohmed out drain pump, drain pump out of range. Needs control and drain pump; ordrng 1 W11399437 (Drain pump) and 1 W11543994 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Warrensville Heights, Ohio 44128

Bill

Job Details: 07/13/2023

"Took temps, 55 ff 25 at top of freezer, -3 at bottom. Found evap fan not spinning. Unplugged and plugged back in it spun up. Told customer to monitor."

We serviced a

GE RANGE

Model JB690EF1ES

Near Mentor, Ohio 44060

Dan

Job Details: 07/13/2023

"Customer complaint that buttons on control are not working, confirmed, unit needs new control; ordrng 1 WB27X20078 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW8630HW0

Near Gates Mills, Ohio 44040

Joe O

Job Details: 07/13/2023

Installed detergent pump. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 07/13/2023

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 56 grams of r600 unit cooling, pressures good, op test ok"

We serviced a

KENMORE DRYER

Model 110.65132411

Near Avon Lake, Ohio 44012

Marie V

Job Details: 07/13/2023

"Cc unit not spinning. Confirmed, found belt broken and and rollers not spinning. Replaced kit. Tested unit. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Berea, Ohio 44017

David R

Job Details: 07/13/2023

"Customer had POP 5/12/23, took pics. Cc slow water. Ran diagnostics, no error codes. Ran test mode, all components working. Water coming in from valves both hot and cold are good. Ran calibration, good. Started a normal cycle, filled up and was advancing. Drained. Started another normal cycle with load in. Advancing. Unit is working properly. Saw customer is using non HE detergent, advised that HE detergent is recommended for newer washers per owners manual. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLW00

Near Cleveland, Ohio 44102

Manny

Job Details: 07/13/2023

"Cc unit not cooling in the Ff, verified and temps 69F fz temps 31F, try running force defrost heater not coming on fuse on jumper is open and control switch getting stuck, ordering control and harness.; ordrng 1 W11446726 (Control) and 1 W11624942 (Thermal fuse harness)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Lakewood, Ohio 44107

Marie V

Job Details: 07/13/2023

Installed support. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Westlake, Ohio 44145

David R

Job Details: 07/13/2023

"Replaced actuator and capacitor. Ran diagnostics, all components working. Ran normal cycle, advancing properly. Good. Op Test Ok test ok."

We serviced a

CROSLEY DRYER

Model CGD7011LW0

Near Lakewood, Ohio 44107

Manny

Job Details: 07/13/2023

"Cc unit not heating, verified and took apart, found coil disconnected, reconnected and unit heating, opt test ok"

We serviced a

GE REFRIGERATOR

Model CFE29TSDCSS

Near Novelty, Ohio 44072

Joe O

Job Details: 07/13/2023

"Cc: not cooling ff section. Found evap fan not running. Needs ff evap fan and update module; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR24X27948 (refrigerator fresh f) and 1 WR98R4546322 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Cleveland, Ohio 44128

Marie V

Job Details: 07/13/2023

"Cc that unit is not freezing. Confirmed, took temps 37*. Took cover off found no frost on evaporator. Unplugged unit and verify pressure on low side is 25psi. Unit is low on refrigerant. And compressor sounds funny. Will order compressor ; ordrng 1 W10507884 (Compressor) and 1 TJAF1200 (Tube)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Parma, Ohio 44129

Bill

Job Details: 07/13/2023

Vac out drain pan.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Chardon, Ohio 44024

Joe O

Job Details: 07/13/2023

"Cc: frosting at vent, water leaking into ff sectionFound gap cabinet to liner bottom of ff door. Gap too large to fill. Called whirlpool tech line spoke with Steve. While speaking with Whirlpool found cabinet damage or the rear left side of unit. Called whirlpool trade care. Spoke with Diane, she stated damage is only 30 day warranty. And unit is outside of damage warranty.Sr: trade care:"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Orwell, Ohio 44076

Jason N

Job Details: 07/13/2023

"Cc unit not working, water in tubRan diagnostics, found codes f9e1 for drain pump problem/long drain and f2e1 for UI stuck button. Ran manual drain pump test 8, pump only lightly humming. Unit will need drain pump replaced. Customer declined repair at this time, estimate only. ; used 1 W10876600 (Drain pump) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS31ES0JS01

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 07/13/2023

"CC that the oven is not heating properly. Turned oven to 350* with a thermocouple tested the temperature. Wait 15 minutes after the buzzer, temp was at 400* then dropped to 300*. Calibrated the oven 10*. Will need a main control and sensor. ; ordrng 1 W10859300 (Control) and 1 W10859573 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Independence, Ohio 44131

Bill

Job Details: 07/13/2023

"Changed door gaskets, instructed customer to monitor."

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 07/13/2023

Cc that unit is taking too long to dry clothes . Found vent clogged. Corrected issue. Op test ok

We serviced a

MAYTAG DRYER

Model MEDC400VW0

Near Perry, Ohio 44081

Dan

Job Details: 07/13/2023

"Installed idler pulley and belt, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED9500TC0

Near Avon, Ohio 44011

David R

Job Details: 07/13/2023

Replaced control. Tested. Good. Running and heat cycling. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near North Ridgeville, Ohio 44039

David R

Job Details: 07/13/2023

"Took pics of damage to control. Shorted, damaged UI control and main harness. Customer going to call whirlpool with questions to next step. As for today, do not order parts. ; ordrng 1 WPW10629158 (Ui) and 1 W10479763 (Control) and 1 W10496087 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC48FJS00

Near Chesterland, Ohio 44026

Joe O

Job Details: 07/13/2023

"Cc: not cooling properlyFound freezer temp at 20 degrees, ff at 38 degrees. Found unit only has partial frost pattern(first couple coils). Found all fans functioning. Needs compressor, evaporator, heat exchanger, drain pan heater, processCustomer does not want to repair at this time; ordrng 1 4388575 (evaporator) and 1 WP2004545 (heater-pan) and 1 WP2003003 (exchanger) and 1 W10309995 (compressor) and 1 TJAF1200 (Process), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTW465ASN3WW

Near Ashtabula, Ohio 44004

Joe O

Job Details: 07/13/2023

"Installed control, harness, and shifter. Tested. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model wtw5100hw2

Near Madison, Ohio 44057

Dan

Job Details: 07/13/2023

"Customer complaint of f7e1 error, confirmed, found capacitor leaking, installed new capacitor, op test good"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV06

Near Amherst, Ohio 44001

David R

Job Details: 07/13/2023

Replaced main control and display control. Tested. Good. Op Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrs321sdhz08

Near Rocky River, Ohio 44116

Manny

Job Details: 07/13/2023

"Defrost evap(45mins)Replaced heater and control, good heat unit is defrosting, advise customer to allow 24 to 48 hrs for temps to equalize, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 07/12/2023

Cc unit not draining Found debris in drain hose Cleared clog

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mayfield, Ohio 44143

Joe O

Job Details: 07/12/2023

Installed motor. Ran auto test. Ran drain and spin. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Beachwood, Ohio 44122

Joe O

Job Details: 07/12/2023

Installed valve and fill tube heater. Tested. Unit has better flow. Op test ok

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Shaker Heights, Ohio 44122

Brian M

Job Details: 07/12/2023

"Cc light wont shut offFound led bulb installed from my experience led lights will always be on Needs regular bulb , part # shows regular bulb Customer to install regular bulb ; ordrng 1 8206232A (lamp 40 watt)"

We serviced a

MAYTAG DRYER

Model DG612

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 07/12/2023

Cc: not workingFound motor seized. Installed customer supplied motor. Ran test cycle. Customer stated as I was about to leave temp selections are not working. Tested temp selections. Temp selections are functioning. Op test ok

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Perry, Ohio 44081

Jason N

Job Details: 07/12/2023

Installed heater element. Ran dryer op test. Good heat. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204KPA00

Near Madison, Ohio 44057

Dan

Job Details: 07/12/2023

"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11596827 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJW00

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/12/2023

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 42g r600. unit cooling, pressures good, op test ok ; used 1 W11504447 (5/1.8 Nr Ms 00) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW1

Near Parma, Ohio 44134

Manny

Job Details: 07/12/2023

"Cc unit doing the same, verified and found code 5-2 for door not locked, checked and latched is good but control froze and wouldnt let me advance in the diagnostics replace control with pre id, ran test cycle passed, opt tested ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, Ohio 44109

Manny

Job Details: 07/12/2023

"Cc unit only made one tray of ice, found icemaker stuck in cycle again, replaced with TS#W11294907 ran harvest and fill test both good, advise customer to allow 24 to 48 hours and put to 72 for a full bin; used 1 W11294907 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Painesville, Ohio 44077

Jason N

Job Details: 07/12/2023

"Cc unit not filling with water/washing dishes Ran diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Wash motor did not turn on during test cycle. Unit will need pump/motor assembly replaced. Customer declined repair. Estimate only. ; ordrng 1 W11087376 (Pump/motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Conneaut, Ohio 44030

Dan

Job Details: 07/12/2023

"Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from fill valve assembly, unit needs new valve and assembly ; ordrng 1 W11535094 (Fil ass) and 1 W11434044 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 07/12/2023

"Cc: not making iceRan ice maker harvest cycle. Unit cycling, unit stopped mid cycle(switch faulty or motor). Found door harness to ice maker broken. Needs doorOffice to reschedule; ordrng 1 W11395866 (Door freezer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Willoughby, Ohio 44094

Jason N

Job Details: 07/12/2023

"Cc unit not cooling Hooked up gauges to unit, low side reading 12 in/hg and high side reading 85 psi. Ran test mode 4 to home 3way valve. Shut down system to equalize, system equalized at 15 psi. Pressurized system with 140 psi of nitrogen, bubble checked all connections. No bubbles found. Held pressure in system for 45 minutes, pressure did decay 2 psi. Called wp techline, Robert, sending for review as non repairable unit."

We serviced a

MAYTAG REFRIGERATOR

Model MTB2456DEQ

Near Geneva, Ohio 44041

Dan

Job Details: 07/12/2023

"Customer complaint that unit is leaking water, confirmed, found evaporator drain tube clogged, cleared, op test good"

We serviced a

GE REFRIGERATOR

Model GSL25JFPDBS

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/12/2023

"CC that there is no ice and its not cooling. Confirmed. Found the unit not going into a defrost and the compressor is clunking when shutting off. Will need a new compressor and defrost heater. Cust does not want to repair ; ordrng 1 WR87X10226 (Compressor) and 1 WR51X10055 (Heater), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW8

Near Cleveland, Ohio 44109

Manny

Job Details: 07/12/2023

"Installed icemaker (provided by customer), ran harvest and fill test both pass, opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairview Park, Ohio 44126

Manny

Job Details: 07/12/2023

"Cc unit making a loud noise and getting worse, verified and found code fa-e2 and fa-e4 for diverter and vent, unit needs pump motor and vent assembly. ; ordrng 1 W11416363 (Pump motor) and 1 W11649995 (Vent assembly)"

We serviced a

KITCHENAID RANGE

Model KSEG700EBS2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/12/2023

"Cc panel wasnt functioning Found stored errors f1e0 f2e1 Communication errors Recommend replacement of ui and control ; ordrng 1 W11091880 (panl-cntrl) and 1 W11082269 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model LDE9334ACE

Near South Euclid, Ohio 44121

Joe O

Job Details: 07/12/2023

"Cc: screeching at start of cycleFound belt dry rotted. Checked pulley and rollers, all free spin. Needs belt; ordrng 1 WPY312959 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, Ohio 44112

Jason N

Job Details: 07/12/2023

"Installed ice maker. Ran manual test cycle, ice maker indexed and filled mold with water. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Willoughby Hills, Ohio 44094

Dan

Job Details: 07/12/2023

"Customer complaint of frost build up, doors are sealing, freezer section drawer is gliding correctly, found moisture build up on mullion, turned on mullion heater, adjusted freezer section door, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/12/2023

Replaced the led light. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Lakewood, Ohio 44107

Corina H

Job Details: 07/12/2023

"CC that the unit does not spin the clothes. Confirmed. Ran diag F7E5 SHIFTER FAULT, F8E1 NO FILL, LONG FILL, F7E6 MOTOR FAULT, F7E1 BASKET SPEED FAULT. Found water leaking from the Gearcase on the motor, capacitor, cam, belt, gearcase, harness, Washplate. Ordering the control because of moisture in the harness could of shorted the control. Office to reschedule appointment ; ordrng 1 W10846191 (Washplate) and 1 W11131700 (Harness) and 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W10832724 (Motor) and 1 W11395618 (Capacitor) and 1 W11124822 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Euclid, Ohio 44117

Joe O

Job Details: 07/12/2023

Cc: not working correctlyFound drain hose laying on the floor. Advised customer drain needs to be secured and a minimum height of 38 inches off the floor. Found error code f8e1(long fill). Placed drain in stationary sink. Ran auto test. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Kirtland, Ohio 44094

Dan

Job Details: 07/12/2023

"Customer complaint of squealing noise, confirmed, found pulley and roller seized, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willoughby, Ohio 44094

Dan

Job Details: 07/12/2023

"Customer complaint of no water detected error code, ran diagnostics found f8e1(long/no fill) error code, found cold water valve barely opening, unit needs new valve, installed new valve, op test good ; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Parma, Ohio 44134

Corina H

Job Details: 07/12/2023

CC that the unit is not spinning the clothes out and its not making any noise. Ran diag F7E5 SHIFTER FAULT. Replaced the shifter from t/s. Ran a calibration. Started a rinse and spin with towels. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS03

Near Richmond Heights, Ohio 44143

Joe O

Job Details: 07/12/2023

"Cc: ff section not coolingFound temps in ff section at 70 degrees, freezer at -4. Found evap completely frosted over. Entered manual defrost. Found unit is heating. Needs control. Replaced control. Tested. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Euclid, Ohio 44132

Dan

Job Details: 07/12/2023

"Customer complaint of burning smell and unit is not completing cycles, ran diagnostics found pressure sensor error and out of balance error, pressure hose is clear, suspension is good, unit drains and spins, unit needs new control; ordrng 1 WH22X35597 (Cntrl)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma, Ohio 44134

Corina H

Job Details: 07/12/2023

CC that there is a squealing. Confirmed. Replaced the dryer repair kit. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Seven Hills, Ohio 44131

Corina H

Job Details: 07/12/2023

CC that the unit shakes and makes a noise when running. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Tested. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Fairport Harbor, Ohio 44077

Dan

Job Details: 07/12/2023

"Customer complaint that water temperature is not correct and unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, flow through valves is good, found hot and cold fill hoses reversed, corrected, ran auto test, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Wickliffe, Ohio 44092

Joe O

Job Details: 07/12/2023

Installed door and name plate. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Oberlin, Ohio 44074

David R

Job Details: 07/12/2023

"Cc grinding noise, but all components working. No error codes. Doesnt seem to be grinding or squeaking when spin/agitate. Super loud noise when the when the water is being put in from valves. Something stuck under washplate. Washplate a little hard to get off. Might chip it coming off. Would replaced valves, belt and pulley, and washplate ; ordrng 1 W11513255 (Valves) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11510461 (Washplate)"

Our Service

Our Training