We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Corey L.
Job Details: 03/15/2018
Installed elbow connector, op test good; Job Cmpltd
We serviced a
LFHT1817LF9 FRIGIDAIRE
Model REFRIGERATOR
Near Brecksville, OH 44141
Corey L.
Job Details: 03/15/2018
Installed drain kit, op test good; Job Cmpltd
We serviced a
MHW5100DW0 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Corey L.
Job Details: 03/15/2018
Customer complaint unit is not draining properly and when put into drain & spin it reverts to normal wash instead, unit was in mid wash cycle when tech arrived, let unit finish cycle, started drain & spin, unit drained spun and finished cycle, ran diagnostics found f8e1 no water detected and f9e1 long drain, water lines are not kinked and level sensor is functioning, cleared air trap and drain filter, unable to duplicate problem, unit is operating as designed ; Job Cmpltd
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 03/15/2018
CC that the fan is making a vibration. Found the ice maker fan is vibrating. Will need a new fan, evap cover and stops. Called SM to order parts. ; ordrng 1 W10865318 (fan) and 1 W11177683 (EVAP COVER) and 1 WPW10485089 (stop-pan) and 1 WPW10485096 (stop-pan), schdld next appmnt for 3/21 WED
We serviced a
JGD8430ADS JENN-AIR
Model COOKTOP
Near Hambden Township, OH 44024
Corina B
Job Details: 03/15/2018
Replaced the cooktop and knob. Optest ok. ; Job Cmpltd
We serviced a
MGT8655XW03 MAYTAG
Model RANGE
Near Parma, OH 44134
Dan H
Job Details: 03/15/2018
Customer complaint that oven door does not close all the way and oven light stays on, confirmed, unit needs new hinges and receivers, customer does not want repair at this time
We serviced a
CWE5800ACE WHIRLPOOL
Model WALL OVEN
Near Seven Hills, OH 44131
Dan H
Job Details: 03/15/2018
Customer complaint that temperature is off, started bake for 350 degrees, temperature after preheat at 348 degrees, unit is operating as designed ; Job Cmpltd
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan H
Job Details: 03/15/2018
Customer complaint that ice maker cannot be shut off, found bail arm had fallen out of ice maker, no damage to mounts, reinstalled, op test good ; Job Cmpltd
We serviced a
MHWE250XL00 MAYTAG
Model WASHER
Near Cleveland, OH 44106
Dan H
Job Details: 03/15/2018
Customer complaint that unit is leaking, found drain hose from tub crimped on back side at tub connection causing a slight drip, corrected hose and clamp, no leaks now, op test good ; Job Cmpltd
We serviced a
WMH53520CH2 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/15/2018
, Magnetron over shorted and caused diode to open, thermostat to open, and control to short. Office to order magnetron, capacitor, thermostat,control, and diode.; ordrng 1 W10476901 (thermostat) and 1 W10818686 (magnetron) and 1 WPW10574736 (capactr-mg) and 1 WPW10575765 (diode) and 1 WPW10678766 (cntrl-elec), schdld next appmnt for 3/22 THU
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/15/2018
Found washer in flood mode. All tested ok after canceling cycle. Advised to use a washer cleaner every few months in order to help remove foreign debris to help prevent this issue.; Job Cmpltd
We serviced a
KEMS308SSS05 KITCHENAID
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/15/2018
Pulled oven from wall. Replaced appliance manager board. Tested ok. Reinstalled unit. Still tested ok. ; Job Cmpltd,
We serviced a
WED5600XW1 WHIRLPOOL
Model DRYER
Near Moreland Hills, OH 44022
Chad P.
Job Details: 03/15/2018
Found relay on control not closing. Unit is working intermittently. Needs control replaced. Cust will be thinking on repair
We serviced a
GLW1339ES0 WASHER
Model FRIGIDAIRE
Near Shaker Heights, OH 44120
Chad P.
Job Details: 03/15/2018
This is the unit giving the burning smell. Unit is spinning but very loud. Found tension pulley seizing and motor over heating. Also, unit is rusting out
We serviced a
GTWN2800D2WW GE
Model WASHER
Near Shaker Heights, OH 44120
Chad P.
Job Details: 03/15/2018
Found leveling leg fell out of unit. Put back in and ran normal wash and drain spin. Op test ok. ; Job Cmpltd
Near North Olmsted, OH 44070
Brian B
Job Details: 03/15/2018
CC that water is leaking out of bottom. Found water leaking through gearcase. Bearings have failed. Will give est on new gearcase. Customer does not want to repair. Paid sc. do not order parts.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS22JERFWW
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/15/2018
Found unit not defrosting. Heater and bi metal good. Needs main bd. Replaced with truck stock. Completely defrosted evaporator. ; used 1 WR55X10942 ([Alt for WR55X1094) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Cleveland, OH 44126
Brian B
Job Details: 03/15/2018
CC that water is leaking in ff section when water is dispensed. Found leaking from filter head and lines. Will need new housing and lines.office to order parts.; ordrng 1 WPW10238123 (HOUSING ) and 1 WPW10279882 (FILTER INLET ) and 1 WPW10279884 (FILTER OUTLET ), schdld next appmnt for 3/21 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Fairview Park, OH 44126
Brian B
Job Details: 03/15/2018
, Ran machine. Main wash pump not starting. 120v to pump motor. Will need new sump assembly. Replaced from t/s. Ran diag test cycle and cleared codes. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN COMBO
Model WW30430B
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 03/15/2018
Cc upper oven stuck on, check relay bd, bake relay stuck closed, needs c/unit 20yrs old part showing nla; ordrng 1 71001850 (UPPER CONTROL 152.99 NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DRYER ELE
Model WED4815EW1
Near Cleveland, OH 44121
Jeff M
Job Details: 03/15/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/15/2018
The reason for the washers returned his customer states that it is leaking. I 1st took the top of the machine apart and inspected all the hoses the dispencer tray and clamps. Then I took the rear of the machine apart or check the drain pump the rear motor and counterweights. Then I took the front of the machine apart I inspected the gasket the front counter weights in the drain pump on the other side. I filled the washer I spun it and I could not find an issue.; Job Cmpltd,
We serviced a
GE DRYER
Model GTD42GASJ0WW
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/15/2018
Needs bulb. Bulb open ; ordrng 1 WE05X20431 (BULB ), schdld next appmnt for 3/21 WED !, saved tckt [SdLink\306124a.png], snapped 4 QuickPics
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY07
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/15/2018
Found i/m on, no water hook up, turned off i/m, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Munson Township, OH 44024
Robert A.
Job Details: 03/15/2018
Installed door gasket. Op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
RBD275PDB14 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44124
Corey L.
Job Details: 03/15/2018
Customer complaint unit is not working, LED display is not emitting, caused by normal wear and tear, keys work, cavity light works unit receiving 240v quoted customer 481.10, customer called American Preferred home warranty company and had rep speak with tech regarding repair, American preferred, part #WP8300429 cntrl panl ;
We serviced a
AGD4675YQ1 ADMIRAL
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/15/2018
Open thermal fuse. Replaced from truck stock. Tested ok. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WED75HEFW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44110
Chad P.
Job Details: 03/15/2018
Installed control board. Ran normal dry, timed dry and normal dry with eco boost. Advised on eco boost setting and how it operates. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Arthur V
Job Details: 03/15/2018
, Replaced both power and led bds. Unit started Op test good took parts for core job compltd
We serviced a
WHIRLPOOL DRYER
Model WED7500VW0
Near Mentor, OH 44060
Jeff M
Job Details: 03/15/2018
Installed new part unit op tested good for a few seconds. The heating element is flexed and in contact with the outer Cage and causing the fuse to short out needs the element; ordrng 1 WP8182528 (HEATING ELEMENT )
We serviced a
KITCHENAID WALL OVEN
Model KEBC177KSS03
Near Munson Township, OH 44024
Robert A.
Job Details: 03/15/2018
Checked sensor, good, tested broil element, bake element, good, set bake 350, after 8 min unit beeped ready, after 25min, checked temp, off by 15deg, calibrated control, set preheat again, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Avon Lake, OH 44012
Brian B
Job Details: 03/15/2018
, Replaced control kit per whirl. Ran calibration and auto test. Op test ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Painesville Township, OH 44077
Gail V.
Job Details: 03/15/2018
Unit is not cooling. It’s not in the show room mode. Diagnostics mode I ran test for and five unit tested good compressor turned on each evaporator started to slowly lower the temperature. Once it exits diagnostics mode it stops working shuts back down.; ordrng 1 WPW10675033 (CONTROL ), schdld next appmnt for 3/19 MON 8-12,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44121
Dan H
Job Details: 03/14/2018
Customer complaint that dispenser door popped open mid cycle, found a lot of soap at bottom of tub and down door, soap dispenser door not staying closed due to soap build up, removed build up, door closes, started normal wash cycle, unit did not fill, found water supply valve closed, opened, unit filled and began washing, soap build up washed away, unit is operating as designed ; Job Cmpltd
We serviced a
ASD2575BRB01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 03/14/2018
CC that the im is not working. Cycled the im, cycled.120 volts to im. Door is hitting switch. Has a faulty thermistor. Will need a new im. Called SM to order parts ; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker), schdld next appmnt for 3/21 WED
We serviced a
WTW8000DW5 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 03/14/2018
Found supply line leaking at shutoff. Advised to Cust to replaced hoses. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Ridgeville, OH 44039
Brian B
Job Details: 03/14/2018
Replaced ff evap, compressor and filter.. pulled vac to 30”, held, recharge 6 oz Freon. Closed system, monitored, op test ok.; Job Cmpltd,
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Macaulay G.
Job Details: 03/14/2018
Ice maker not advancing when it’s supposed to. Office to order ice maker.; ordrng 1 WPW10715709 (icemaker), schdld next appmnt for 3/21 WED
We serviced a
MAYTAG WASHER
Model MAV7757AWW
Near Gates Mills, OH 44040
Jeff M
Job Details: 03/14/2018
I found the belt underneath slipping the belt is worn down needs new tensioner spring; ordrng 1 WP22003483 (BELT) and 1 WP22004376 (SPRING ), schdld next appmnt for 3/21 WED 12-5,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22ECMS00
Near Pepper Pike, OH 44124
Jeff M
Job Details: 03/14/2018
Installed new part unit op tested good ; , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Cleveland, OH 44119
Jeff M
Job Details: 03/14/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Euclid, OH 44132
Jeff M
Job Details: 03/14/2018
The filter was stuck. I was having an issue removing the filter myself so wrapped duck tape around it and pulled out. Customer had a new filter install the filter unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model WED7600XW0
Near Huntsburg, OH 44046
Robert A.
Job Details: 03/14/2018
Found idler pulley siezed, replaced op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER21.10) from stock,, Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Valley View, OH 44125
Corina B
Job Details: 03/14/2018
CC that the unit is leaking. Ran diag F0E2 – OVER SUDS CONDITION DETECTED. Advised cust to use only 1-2 tablespoons of detergent. Ran a calibration. Ran a normal load and a drain and spin found no leaks. Optest ok. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, took pic. ; Job Cmpltd
We serviced a
KBFS22EWMS3 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44135
Dan H
Job Details: 03/14/2018
Installed door gasket, op test good ; Job Cmpltd,
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/14/2018
Replaced control kit. Calibrated and tested ok. Work completed.; Job Cmpltd
We serviced a
WMH76719CZ0 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/14/2018
Found interlocks failing. Replaced. Op test ok. ; Job Cmpltd
We serviced a
MSS26C6MFZ00 MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/14/2018
Left side of freezer door is swollen from the installation pressing out. Office to order freezer door.; ordrng 1 LW10839374 (FREEZER DOOR)
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Shaker Heights, OH 44120
Corey L.
Job Details: 03/14/2018
Customer complaint unit turns wash light on and keeps it on, canceled cycle, started normal wash, found cold water valve closed, unit filled, advanced to wash, advanced to rinse cycle, unit spun and drained, ran diagnostics ; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Corina B
Job Details: 03/14/2018
CC that the ff evap is frozen. Found a buildup of frost on the evap cover. Replaced the thermistor from t/s. Steamed evap out. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
MDE6000AYW MAYTAG
Model DRYER
Near Cleveland, OH 44135
Dan H
Job Details: 03/14/2018
Installed idler pulley and rollers, op test good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Rocky River, OH 44116
Brian B
Job Details: 03/14/2018
CC that machine keeps shutting off in power wash. Ran a power wash cycle. Time on display kept going from 1:43 to 1:39 and then back up to 1:43 again. After about 20 min, display went blank, drain pump started and drained machine, while clean washer light was flashing. Ran diag, f7E5 and F9E2, shifter failure and long drain issue. Cleared codes. Called TL, David, 7721499851. He said to remove agitator and basket and make sure nothing is caught . Tried to remove agitator bolt, but head of bolt is stripped and cannot be removed. Called SM, he said he will order every part inside and control panel. Will need to send 2 other techs for return visit if whirl still wants to repair machine. ;
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22ECMS0
Near Pepper Pike, OH 44124
Jeff M
Job Details: 03/14/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Cleveland, OH 44119
Jeff M
Job Details: 03/14/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS2
Near Willoughby, OH 44094
Jeff M
Job Details: 03/14/2018
The unit is not heating it is pulling over 5amps the units high side is getting power and it needs a new mag; ordrng 1 W10818686 (MAG), schdld next appmnt for 3/20 TUE 12-5 [**],
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Willoughby, OH 44094
Jeff M
Job Details: 03/14/2018
The fridge evap is frosted up the fan is frozen over the unit needs a new fan kit. And there is a service pointer to relocate the defrost sensor.; ordrng 1 W11033168 (FAN SENSOR KIT), schdld next appmnt for 3/20 TUE 8-12 [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Mentor, OH 44060
Jeff M
Job Details: 03/14/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 03/14/2018
Found control fuse open jumped out power came on. Needs fuse; ordrng 1 W11025102 (THERMAL FUSE), schdld next appmnt for 3/20 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 03/14/2018
Found customer needs plumber to correctly install water supply lune to unit. See pics found bail arm incorrectly positioned in ice maker. After putting arm back in place unit ice maker cycled and filled customer to monitor and call if unit dies not continue to make ice ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB0
Near Andover, OH 44003
Arthur V
Job Details: 03/14/2018
Found weak ignitor (2.9 amps) Pulled range and checked power unit receiving only 95 volts. ( took pic of watt meter) called techline talked to Tibor. File number. 7721500040. Customer needs a qualified electrician to check customers power ; Job Cmpltd,
We serviced a
WRF560SMYE02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/14/2018
Customer found original bail arm, Installed bail arm, op test good; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Suffield Township, OH 44260
Robert A.
Job Details: 03/14/2018
Leveled unit, ran diagnostics, no codes, water temp after fill 71deg, need to run hot water in sink before starting unit, good water flow, all spray arms moving, no codes, op test ok; Job Cmpltd,
We serviced a
MVWX700XL2 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 03/14/2018
Customer complaint that unit shuts off mid cycle, ran diagnostics found f7e7(motor unable to reach target rpm) and f7e1(basket speed fault) error codes, found optical sensor no reading basket, unit needs new shifter, installed new shifter, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/14/2018
Defrosted fresh food evaporator and replaced fan harness. All tested ok. Returned temperatures to normal.; Job Cmpltd
We serviced a
WRT519SZDW02 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 03/14/2018
Found drain line froze over. Cleared line and ice. Op test no good. Found fill tube collapsed and foamed in in cabinet. Non repairable. Techline: butch. Non repairable. In for product review. 7721505279; Job Cmpltd
We serviced a
JENN-AIR MICRO/OVENCOMBO
Model JMW2430WW00
Near Solon, OH 44139
Robert A.
Job Details: 03/14/2018
Installed mag, op test ok; , Job Cmpltd,
We serviced a
JENN-AIR MICRO/OVENCOMBO
Model JMW2430WW00
Near Solon, OH 44139
Robert A.
Job Details: 03/14/2018
Installed mag, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBF1958XEQ1
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 03/14/2018
Found evap frozen, put into forced defrost, ng, no power to heater, heater and bimetal good, needs control, replaced control, cleared evap, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD152.20) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Burton Township, OH 44021
Robert A.
Job Details: 03/14/2018
Cc unit starts on its ownRan diagnostic cycle, latch fault, watched cycle, reset connections on control, and components, watched unit, unit beeped and turned on, needs control and ui; ordrng 1 W10653840 (LATCH) and 1 W10897411 (UI) and 1 W10904714 (CONTROL), schdld next appmnt for 3/20 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDX05
Near Solon, OH 44139
Dan H
Job Details: 03/14/2018
Recovered refrigerant, installed compressor , evaporator, heat exchanger p, and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 6.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,
We serviced a
MVWB765FW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 03/14/2018
Customer complaint unit is not filling, ran diagnostics found f7e9 locked rotor, found water damage to rotor, stator and wire harness, called techline for approval spoke with Dave file# 7721503357 ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch), schdld next appmnt for 3/20 TUE
We serviced a
MET3800TW0 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Dan H
Job Details: 03/14/2018
Customer complaint that unit is leaking, found unit leaking from supply valve, advised customer to have a plumber repair supply valve, no leaks in unit, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Jeff M
Job Details: 03/14/2018
Replaced suspension. Op test ok. ; Job Cmpltd
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 03/14/2018
Installed control and ran drain spin. Op test no good. Unit spun better and higher but still did not reach max speed and paused at ten minutes and canceled out. Removed rotor and checked over. No faults. Stator checks good. Reinstalled rotor and tightened as best as possible. Ran drain spin. Op test ok. ; Job Cmpltd
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/14/2018
Found error code for lid lock and overload. Tested all components, including lock, and all tested ok with no issues. Work completed.; Job Cmpltd
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Corina B
Job Details: 03/14/2018
CC that control panel came off. Found the control panel is dented. Will need a new control panel and end caps.the control is good. Called SM to order parts ; ordrng 1 W10909736 (panel-cntl) and 1 WPW10193821 (endcap) and 1 WPW10193824 (endcap), schdld next appmnt for 3/20 TUE
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Brooklyn, OH 44144
Corina B
Job Details: 03/14/2018
CC that the unit won't heat. Found the door cams are not closing. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
DWU9921AAX MAYTAG
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details: 03/14/2018
Customer complaint that unit is leaking, started normal wash cycle, found unit leaking passed door seal, unit needs new door gasket ; ordrng 1 902894 (gasket,door), schdld next appmnt for 3/20 TUE
We serviced a
MVWX500XW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/14/2018
Bearings in gear case are grinding. Customer does not want to repair
We serviced a
MDBTT53AWW2 MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Corina B
Job Details: 03/14/2018
Replaced the gasket. Ran dw for 10 minutes, no leaks. Optest ok. ; Job Cmpltd
We serviced a
ASI2575GRB00 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44119
Corey L.
Job Details: 03/14/2018
Customer complaint unit is dispensing warm water, confirmed first cup cold then warm water only, water valve was connected to cold water line that is located above furnace duct causing pipe to heat up water in that area, advised customer to have valve moved a couple feet down to a “cold to the touch” water line to resolve this issue, had the customer feel both the warm pipe where valve is currently installed, and the cool pipe where it should be relocated; Job Cmpltd
We serviced a
MEDB855DC4 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/14/2018
Replaced blower wheel. Tested ok.; Job Cmpltd
We serviced a
AFI2539ERM01 AMANA
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 03/14/2018
Found fill tube backed up after filter replaced. Defrosted fill tube. No dripping. Advised to allow 24 hrs for basket to fill. ; Job Cmpltd
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 03/14/2018
, Installed new controls, op test good ; Job Cmpltd
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 03/14/2018
Replaced parts listed. Brought core back for return. Optest ng. Checked the control for DC power from the WH/VT and rd/bl 0dc. Will need a new control. Called SM to order part. ; ordrng 1 W11035752 (CONTROL), schdld next appmnt for 3/20 TUE
We serviced a
ED5LVAXWQ00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Corey L.
Job Details: 03/14/2018
Customer complaint unit is freezing orange juice, temps were -5 frz and 35 ff, settings were above recommended, customer stated he turned up temps because food was too warm, damper is working, explained that “recommended” is the usual setting but everyone’s habits are different and temps may need to be adjusted accordingly to achieve desired cooling; Job Cmpltd
We serviced a
WED7500VW2 WHIRLPOOL
Model DRYER
Near Wickliffe, OH 44092
Corey L.
Job Details: 03/14/2018
Customer complaint unit is not heating, found only half of element is working, unit needs new heating element; ordrng 1 WP8182528 (element), schdld next appmnt for 3/20 TUE
We serviced a
ST14CKXSQ01 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 03/14/2018
Customer complaint that fresh food section is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 9 degrees, found air channels to fresh food section frozen over due to evaporator drain tube clog, cleared air channels and evaporator drain tube, op test good ; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44135
Dan H
Job Details: 03/14/2018
Customer complaint that plastic piece fell off of rack, confirmed, no damage, reinstalled, op test good ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/14/2018
Noise in agitation. Pulled agitator and found coins underneath. Removed coins. Tested ok.; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/14/2018
Noise is primarily during rinse cycle. Found no obvious causes of grinding noise. Checked for damage to cam and sliders but looked ok. Office to order cam and hub assemblies.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley), schdld next appmnt for 3/21 WED
We serviced a
ED2SHEXXQ00 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/14/2018
Found switch mounting bracket for dispenser broke. Needs replaced. Cust also wants filter replaced. ; ordrng 1 EDR3RXD1 (FILTER.) and 1 WP2180226 (BRACKET.), schdld next appmnt for 3/30 FRI
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details: 03/14/2018
Found cooktop,bake and broil all working at this time. Temp tested unit at 350f. Temps check good. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Eastlake, OH 44095
Brian B
Job Details: 03/14/2018
Checked temps. 0 frz, 38 ff, 2 icebox.. temps are correct but still not making any ice. Ran diag, step 56, Icemaker error codes. E2 error, lost home position. Ran step 57, harvest cycle. Icemaker not running. Ran step 59, I/m motor. Motor not running. Will need new I/m. Office to decide if Cust will be credited for main board as this was probably not needed. No further charge at this time. Office to call customer to r/s and to give time frame and decide if he will be credited for main board.; ordrng 1 WPW10764668 (ICEMAKER),
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LF3
Near Roaming Shores, OH 44084
Jeff M
Job Details: 03/14/2018
I read diagnose the fridge. The unit has a syef which is a evaporator fan circuit error. Unfortunately I’ve already replace the evaporator fan. The connections from the main control for the fan are good. The control is sending power the fan is directly plugged into the main control the main control is needed to correct issue. ; ordrng 1
We serviced a
KITCHENAID RANGE
Model KDRP467KSS0
Near Madison, OH 44057
Jeff M
Job Details: 03/14/2018
, I try to install these parts unfortunately I need a second set of hands this is a two-man job; schdld next appmnt for 3/19 MON 8-12 [***],
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36FTX00
Near Chardon, OH 44024
Robert A.
Job Details: 03/14/2018
Installed control asm, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22KVSS00
Near Novelty, OH 44072
Robert A.
Job Details: 03/14/2018
Found evap drain frozen, cleared, reset end of drain, op test ok; , Job Cmpltd,
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Auburn Township, OH 44023
Corina B
Job Details: 03/14/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
GS5DHAXVQ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/14/2018
Customer complaint unit is leaking on bottom, found evap drain frozen over, drain tube was clogged with dust and debris, cleared debris and ice; Job Cmpltd