Service History 571

We serviced a
WDT720PADM2 Whirlpool
Model dishwasher
Near Willowick, OH 44095
Brian M
Job Details: 08/14/2018
Cc that unit is still not drying a Properly Upon arrival customer had just ran a load of dishes All dishes in dishwasher are dry and tub is dry OP TEST OK ; Job Cmpltd
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Willowick, OH 44095
Brian M
Job Details: 08/14/2018
Installed washplate OP TEST OK
We serviced a
WMH31017HS0 Whirlpool
Model Range
Near Kirtland, OH 44094
Brian M
Job Details: 08/14/2018
Installed light and socket OP TEST OK ; Job Cmpltd
We serviced a
WTW5000DW0 Whirlpool
Model Washer
Near Parma, OH 44134
Paul P.
Job Details: 08/14/2018
Made sure washer balanced/level in all directions, all suspension related parts connected properly. Ran average sized test load on low spin, and regular wash cycle. Washer still moves excessively with tech balancing load. Washer has had control and suspension replaced recently. Original unbalanced condition and washer coming off pedestal affected the overall condition of the washer, and side of washer has dent (see pictures). There are no other components we can replace to affect the balance of the washer. Customer will be following up with the warranty company.; Job Cmpltd,
We serviced a
WDF520PADM7 Whirlpool
Model Dishwasher
Near Mentor, OH 44060
Brian M
Job Details: 08/14/2018
Cc that unit does not wash well and soap being left on dishes Found water pressure fine used cups to check Found water entering not hot Advised on simple changes to help washer wash better Using hot water , jet dry and trying a different soap Gave customer sample OP TEST OK ; Job Cmpltd
We serviced a
WRF757SDEM00 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Holly Butcher
Job Details: 08/14/2018
Replaced shipped components in to refrigerator. Tested U.I., and water dispensing, all working properly. Set refrigerator to recommended settings. Put down mitigation mat.; Job Cmpltd,
We serviced a
NTW4516FW2 Whirlpool
Model Washer
Near Cleveland, OH 44104
Corey L.
Job Details: 08/14/2018
Customer complaint it just doesn’t seem right, ran diagnostics, no codes, found unit really unlevel, leveled unit, tested water valves, drain agitate and high spin, unit is operating as designed ; Job Cmpltd
We serviced a
WFE515S0ES0 Whirlpool
Model Range
Near Cleveland, OH 44102
Corey L.
Job Details: 08/14/2018
Customer complaint oven would not get to 350, started bake for 350, display read 350 and beeped in about 17 min, after 25 min unit temped at 354, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
JSC24C8EAM00 JennAir
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 08/14/2018
Installed new ice maker and harness, ice maker cycled on its own when plugged in, water entered ice maker, op test good; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Brimfield Township, OH 44240
Dan H
Job Details: 08/14/2018
Customer complaint that unit is not heating, started normal dry cycle, unit heated, unit is operating as designed
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Dan H
Job Details: 08/14/2018
Installed new sump assembly, op test good , Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Macaulay G.
Job Details: 08/14/2018
Lid latching when it is closed, with cycle being started. Replaced lid latch from truck stock. Ran calibration cycle. All tested ok. ; used 1 W10838613 (LATCH)
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 08/14/2018
Customer issue that washer was not filling. Found that unit needed calibrated. Calibrated unit, tested ok.
We serviced a
ARB220RCW AMANA
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/14/2018
Could not get issue to reoccur. Unit had just come out of defrost. Customer stated that there was a lot of ice in the top right corner of evaporator.
We serviced a
WTW6700TW1 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Chad P.
Job Details: 08/14/2018
Found pump impeller broke off. ordrng 1 W10536347
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details: 08/14/2018
Unit is making ice at this time. Cc that unit seems to not be cooling correctly and slow with ice production. Found ff evap icing over. Defrosted evap and adjusted thermistor. Checked temp settings. Checks good. Reset over to unit to reboot. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Bay Village, OH 44140
Brian B
Job Details: 08/14/2018
CC that sometimes clothes do not dry. Cleaned out blower housing and dryer. Checked outside vent. Airflow good, but customer has screen on bottom of hood. Advised her that whirl does not recommend using this , but if used, screen must be cleaned often. Ohmed out thermisters, within range. Outlet temps are normal. All functions normal. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CHW9050AW0
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/14/2018
Called wlp techline for commercial units. Talked to mark. Explained that this code could be a glitch or a issue with the lock mech. Reset control Unit is locking and unlocking as designed. Unit is now operable after code is reset. ;, Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KGSS907SBL03
Near Munson Township, OH 44024
Robert A.
Job Details: 08/14/2018
Installed dsi bd, set bake, watched unit preheat and cycle, op test ok;
We serviced a
MVWX655DW0 Maytag
Model Washer
Near Chardon, OH 44024
Brian M
Job Details: 08/14/2018
c that unit does not spin Ran diagnostics found code for speed basket fault Found while in spin unit also agitates at high speed spin Shifter is moving and engaging Also wash plate not able to be removed easily Needs gearcase and wash plate ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
We serviced a
ACS3350AS Whirlpool
Model Range
Near Cleveland, OH 44102
Corey L.
Job Details: 08/14/2018
installed burner head assembly, op test good, took WPY0316773 igntr with; Job Cmpltd
We serviced a
LFGF3014LWC FRIGIDAIRE
Model RANGE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/14/2018
Needs igniter.
We serviced a
WMH78019HZ0 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/14/2018
Replaced capacitor, transformer, and fuse from truck stock. All tested ok.; used 1 W10138793 (FUSE, MICROWAVE)
We serviced a
WRS321SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44118
Chad P.
Job Details: 08/14/2018
Reset filter light. Advised on operating the controls. Op test ok. ; Job Cmpltd
We serviced a
WTW7000DW0 whirlpool
Model washer
Near North Ridgeville, OH 44035
Gabriel P
Job Details: 08/14/2018
Cc not draining,empty water with a shop vac ,the open drain underneath found a pair of underwear inside inner explain customer to not over load the washer ran diagnostics delete all codes,opt test okay ; Job Cmpltd
We serviced a
WED7300DW1 whirlpool
Model dryer
Near North Ridgeville, OH 44035
Gabriel P
Job Details: 08/14/2018
Cc dryer squeaking and not drying,replace idler pulley old had black grease in it and it wasn’t spinning very good,replace both rollers they melt down ,ran cycle opt test okay ; used 1 349241T (ROLLER KIT), and 1 691366 ([Alt for WP691366]) from stock, Job Cmpltd
We serviced a
PARB2217CB0 whirlpool
Model refrigerator
Near Cleveland, OH 44102
Corina B
Job Details: 08/14/2018
CC that the fz is not cold. Ff 52* fz 32*. Checked the evap, no frost pattern. Will need a filter.
We serviced a
AER5845QAF whirlpool
Model range
Near Parma, OH 44134
Corina B
Job Details: 08/13/2018
CC that the door came off the hinges. Found the locking tab was beside the hinge. Refined the hinge. Heated oven to 300*. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Geneva, OH 44041
Arthur V
Job Details: 08/13/2018
ust states unit stopping in mid cycle and loud in spin. Unit getting a f51 in diagnostics. Unt needs a bearing kit and stator and rps sensor est = 89.95 sc. 160.00 labor 1-w10435302.@ 105.51. And 1-wpw10419333@ 191.95. And 1-wpw10178988@32.36 shipping 18.99. Total est = 638.16. Customer does not want repaired.
Near Wickliffe, OH 44092
Brian M
Job Details: 08/13/2018
PVM9179SF1SS GE Microwave Cc that unit sometimes shuts off Found door hanging to low and inner door frame cracked Door is not sitting right to hit switches the way they should Needs door replaced
We serviced a
GTD33EASK0WW Whirlpool
Model Dryer
Near Cleveland, OH 44120
Paul P.
Job Details: 08/13/2018
Checked components on dryer, tested start switch, timer and safety devices, all working. Next tested motor components, the idler belt switch is not engaging the motor, dryer will need new belt switch. Office to order belt switch.; ordrng 1 WE04X10154 (belt switch)
Near WILOUGHBY HLS, OH 44094
Corey L.
Job Details: 08/13/2018
GTK21GBEBBS GE Refrigerator Customer complaint of ice build up in freezer and frost, confirmed, found back wall frosted and an ice clump under ice maker attached to rack, found im fill tube detached from back of unit, quoted to repair, ok, installed permagum sealer a
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 08/13/2018
Drain pump seized up. Replaced drain pump from truck stock. All tested ok.; used 1 WPW10276397 (PUMP ASM, DRAIN)
We serviced a
WRF757SDEM01 whirlpool
Model refrigerator
Near Elyria, OH 44035
Gabriel P
Job Details: 08/13/2018
Cc dual evap frozen again job cmpltd
We serviced a
KRFC300ESS01 kitchenaid
Model refrigerator
Near Mentor, OH 44060
Brian B
Job Details: 08/13/2018
Ran entitlement, verified pop. Found top of freezer door liner not closing door switch.. Adjusted adjusted freezer door ( raised up ). Door now closing switch, Icemaker cycled and filled. Op test ok.; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Bedford, OH 44146
Dan H
Job Details: 08/13/2018
Customer complaint that unit is not cooling properly and display showed po, Explained to customer that po stands for power outages, customer states power did not go out, fresh food section temperature at 50 degrees, freezer section temperature at 23 degrees, Evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, unit needs new control, control is out of stock, ordrng 1 W11035835 (CNTRL)
We serviced a
FGHF2366PFBA FRIGIDAIRE
Model REFRIGERATOR
Near Bedford Heights, OH 44146
Dan H
Job Details: 08/13/2018
Customer complaint that unit makes a loud noise while ejecting ice, cycled ice maker , no unusual noise heard, unit is operating as designed. ; Job Cmpltd
We serviced a
JGBP29DEM1WW GE
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 08/13/2018
Customer complaint that oven is not heating, confirmed, found ignitor not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; used 1 4342528 (IGNITOR)
We serviced a
KDTE334GBS0 KITCHENAID
Model DISHWASHER
Near Bainbridge Township, OH 44023
Dan H
Job Details: 08/13/2018
Customer complaint that unit is not powering on, found user interface not plugged into control, plugged in user interface, op test good ; Job Cmpltd
We serviced a
FRIGIDAIRE WASHER
Model LTF6000ES0
Near Madison, OH 44057
Gail V.
Job Details: 08/13/2018
Cust washed a rudder back rug. Cleaned the pump op tested good
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Munson Township, OH 44024
Robert A.
Job Details: 08/13/2018
Installed control, ran recal, op test ok; Job Cmpltd
We serviced a
KSGG700ESS1 WHIRLPOOL
Model RANGE
Near Brecksville, OH 44141
Corina B
Job Details: 08/13/2018
Replaced the controls. Brought core back for return. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
WFG525S0HS0 WHIRLPOOL
Model RANGE
Near Mentor-on-the-Lake, OH 44060
Brian B
Job Details: 08/13/2018
Replaced burner head. Adjusted low flame setting on all burners. Op test ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Arthur V
Job Details: 08/13/2018
Found door latch faulty. Replaced with truck stock. Recalibrated. Op test good;
We serviced a
WTW7000DW3 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/13/2018
Customer having issues with going off balance. Leveled washer and ran calibration. Washer is balanced now. Showed customer how to load washer. Tested with load in it. All tested ok.; Job Cmpltd
We serviced a
MGR8775AB1 MAYTAG
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 08/13/2018
Control on range in not functioning.; ordrng 1 WPW10477078 (cntrl-elec)
We serviced a
MED5570TQ0 MAYTAG
Model DRYER
Near Avon, OH 44011
Macaulay G.
Job Details: 08/13/2018
Timer is not advancing through timed dry.; ordrng 1 WP8578906 (timer)
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Chad P.
Job Details: 08/13/2018
Found evap fan running very slow. Also gaskets on air tower coming off. Needs fan and air tower replaced. ; ordrng 1 W11126274 (AIR TOWER) and 1 WP2315539 (EVAP FAN)
We serviced a
MGDC500VW0 MAYTAG
Model DRYER
Near Brook Park, OH 44142
Chad P.
Job Details: 08/13/2018
Found blower cracked in half. Not able to remove from motor. Also belt worn. Needs all replaced. ; ordrng 1 279827 (motor) and 1 WP694089 (WHEEL) and 1 WPW10198086 (BELT )
We serviced a
MVWC565FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 08/13/2018
Unit not responding to start button or diagnostics. Led on control not lit. Power to unit and control checks good. Needs control replaced. ; ordrng 1 W11162438 (CONTROL)
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Conneaut, OH 44030
Arthur V
Job Details: 08/13/2018
Tested unit. Good heat and good air flow. Releveled for customer. Advised using a time dry on high heat for towels. Unit test good ; Job Cmpltd,
We serviced a
HOTPOINT DRYER
Model HTDX100ED6WW
Near Conneaut, OH 44030
Arthur V
Job Details: 08/13/2018
Replaced timer and knob. Op test good customer to reinstall vent etc. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model WGD8000BW0
Near Mentor, OH 44060
Arthur V
Job Details: 08/13/2018
Cycled dryer. Unit was running when I arrived and gas valves were still lighting — customer has limited air flow at outlet outside. Customer has to long a piece of venting causing unit to short cycle. Gave customer number to dryer vent wizards if needed. Unit heating and operating normally. Op test good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Mentor, OH 44060
Arthur V
Job Details: 08/13/2018
Replaced inner door assy op test good. Also replaced detergent dispenser ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd
We serviced a
CAE2745FQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Chad P.
Job Details: 08/13/2018
Found unit stored shifter fault. Found shifter unplugged. Plugged in. Removed load from unit and ran calibration mode. Op test ok. ; Job Cmpltd
We serviced a
KFIS29BBWH00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details: 08/13/2018
Installed evap and filter drier. Charged unit 5.5 oz r134@. Op test ok. 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23INSS01
Near Ravenna, OH 44266
Robert A.
Job Details: 08/13/2018
Found unit unplugged, at rm temp, plugged in, found ui going dim and beeping, needs control set and cust wants a water filterCust to let us know; ordrng 1 EDR3RXD1 (FILTER5149) and 1 W10823804 (CONTROL34151) and 1 WP2307037 (UI22579),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Kent, OH 44240
Robert A.
Job Details: 08/13/2018
Note floor is damaged, took pics, put down floor protection,Recovered refrigerant, installed ff evap and drier, pulled 28”vac w/pumo, watched, chatged 5.5oz r134a, ran test 4, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 TJAF1200 (FITTING) from stock, Job Cmpltd
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Kent, OH 44240
Robert A.
Job Details: 08/13/2018
Ran diognostics, off bal load, lid lock fault, ran unit, , found oil leaking out of gear case, motor, shifter ect covered in oil; ordrng 1 W10721967 (SPLUCH) and 1 W10838613 (LATCH) and 1 W10890624 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD), schdld next appmnt for 8/16 THU ! [**],
We serviced a
DU1055XTVD1 Whirlpool
Model Dishwasher
Near Willoughby Hills, OH 44092
Brian M
Job Details: 08/13/2018
Cc that unit has long cycle time Ran auto test test completed in allowed amount of time Advised customer that this unit does take up to 105 min maybe a few min longer ; Job Cmpltd,
We serviced a
KDSS907SSS03 Kitchenaid
Model Gas Range
Near Mentor, OH 44060
Corey L.
Job Details: 08/13/2018
Installed parts, op test good; Job Cmpltd
We serviced a
C301 Whirlpool
Model Range
Near Willoughby Hills, OH 44092
Brian M
Job Details: 08/13/2018
Cc that unit has exposed wires and blower does not workFound wire cover plate missing Found blower wheel getting power but not spinning Wire cover is no longer available to order Needs blower motor ; ordrng 1 707704K (motor net),
We serviced a
KSF26C6XYY05 kitchenaid
Model refrigerator
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/13/2018
Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 5.3oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
RF263LXTQ3 whirlpool
Model range
Near Mentor, OH 44060
Brian B
Job Details: 08/13/2018
Replaced 4 burner switches and missing screws. Tested all burners. Op test ok .; Job Cmpltd
We serviced a
MGDC215EW2 maytag
Model dryer
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/13/2018
Door latch broke,ordering new customer show me pop date 4-30-18 also took pic ; ordrng 1 WPW10569603 (switch-dor)
We serviced a
MVWB880BW0 maytag
Model washer
Near Avon, OH 44011
Gabriel P
Job Details: 08/13/2018
Cc washer leaking somewhere ,ran diagnostics,opt test ok,no error code did not see water in the pan there was old dry water with lints ran cycle no leaks told customer if she see any water to call us back did not leave water mat customer has a pan underneath washer ; Cllct
We serviced a
MEDB400VQ1 maytag
Model dryer
Near Avon, OH 44011
Gabriel P
Job Details: 08/13/2018
Cc of a squeak noise when fill with lots towels,found idler pulley shut with thick grease,replace with truck stock,opt test ok;
We serviced a
MHW8200FW0 maytag
Model washer
Near Brecksville, OH 44141
Corina B
Job Details: 08/13/2018
Cust showed pop, sent pic. CC that the dispenser empties after 2 loads when full. Ran diag no codes. Checked the dispenser motor, 1563ohms. Ran test 3 dispenser found 1 position. Found the dispenser at 3x and normal water. Set it at 6x and soft water. Ran CO test again for C3, good. Advised cust to run a load and see if the minimum comes out. Optest ok; Job Cmpltd
We serviced a
MAH4000AWW maytag
Model washer
Near Willoughby, OH 44094
Corina B
Job Details: 08/13/2018
Replaced the timer. CCthat the cold water does not flow into the unit. Checked the hose, good. Will need a new water valve.
We serviced a
WTW8240YW0 whirlpool
Model washer
Near Eastlake, OH 44095
Brian B
Job Details: 08/13/2018
CC that machine is leaking from right front corner. Ran co test cycle. Water leaking from under sub top and running down side of tub. Removed and cleaned , and sealed sub top with silicone sealant. No damage to top itself. Ran test cycle. Op test ok
We serviced a
WGD8500BW0 whirlpool
Model dryer
Near Eastlake, OH 44095
Brian B
Job Details: 08/13/2018
Found broken door latch. Replaced from t/s. Ran test cycle. Op test ok.; used 1 WPW10111905 (DOOR CATCH) from stock, Job Cmpltd
We serviced a
MFW2055DRM00 maytag
Model refrigerator
Near Eastlake, OH 44095
Brian B
Job Details: 08/13/2018
Checked temps, 2 frz, 39 ff, correct. CC that water valve makes banging noises. When water filter is installed, machine makes hammering noise from filter head. Will need new filter head. Also, damper sometimes is very noisy. Will need damper and filter head. Office to order parts.; ordrng 1 W10844267 (FILTER HEAD) and 1 W11087463 (DAMPER)
We serviced a
KUDP02SRSS1 kitchenaid
Model dishwasher
Near Willoughby Hills, OH 44094
Brian B
Job Details: 08/13/2018
Machine not draining. Removed pump, no obstructions. Pump humming. Also, door cable broken
We serviced a
GSH25JFXNCC GE
Model Refrigerator
Near Euclid, OH 44119
Corey L.
Job Details: 08/13/2018
Ice cube stuck in ice chute flap again causing frost in chute, replaced recess asm, advised customer to make sure ice gets dropped from chute that may drop after dispenser is released which is normal, op test good; Job Cmpltd
We serviced a
W8RXEGMWQ01 Whirlpool
Model Icemaker
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 08/13/2018
Cc water pouring over ice marker Found ice maker fill tube clogged with ice Cleared ice ran test harvest OP TEST OK
We serviced a
MBF1953YEW2 Maytag
Model Refrigerator
Near Cleveland, OH 44110
Corey L.
Job Details: 08/13/2018
Customer complaint of no ice production, ice bin was empty, cycled ice maker, ice maker did not cycle, ice maker failed, unit needs new ice maker assembly, used im from ts, op test good; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
KBLS36FKB00 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44108
Corey L.
Job Details: 08/13/2018
Customer complaint call for service light is on, confirmed, temps is ff were 50, frz was 0, evaporator fan not running, evap has good frost pattern, evap fan not running in service test mode either, unit needs new evap fan motor, ; ordrng 1 8201589 (fan motor)
We serviced a
MFC2062FEZ01 MAYTAG
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Dan H
Job Details: 08/13/2018
Customer complaint that door alarm is not working, found door alarm turned off on control panel, turned on door alarm, door alarm is working, op test good ; Job Cmpltd
We serviced a
WRS325SDHZ01 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Macaulay G.
Job Details: 08/13/2018
Not defrosting which is causing temperature in fresh food as well as freezer, to not be cold enough. Also, water filter is not allowing water to flow through.; ordrng 1 EDR1RXD1 (water filter) and 1 W10911770 (HARNESS) and 1 W11174836 (CONTROL )
We serviced a
WRF560SEYM02 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/13/2018
Customer complaint of loud noise, found frost build up into evaporator fan causing noise due to freezer section door not closing properly, found left side track broken, unit needs new freezer section drawer tracks and evaporator thermistor ; ordrng 1 W10902214 (THERMISTOR ) and 1 WPW10397635 (TRACK ) and 1 WPW10397636 (TRACK)
We serviced a
KEMS307GBL0 KITCHENAID
Model MICRO OVEN
Near Novelty, OH 44072
Dan H
Job Details: 08/13/2018
Customer complaint that unit shows probe error, confirmed, unit is showing probe symbol and temperature when no probe is connected, unit needs new control, part is no longer available ; ordrng 1 4452482 (CNTRL)
We serviced a
WFE505W0HZ0 Whirlpool
Model Range
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/13/2018
Cc that unit sparked Could not duplicate a spark issueRan test bake up to 250 OP TEST OK
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44106
Paul P.
Job Details: 08/13/2018
Tested refrigerator, ran through control board troubleshooting. Found FF evaporator had frosted up and thermistor was not reading temperature properly for defrost. Defrosted evaporator. Found brass thermistor, soldered in newer style thermistor with 2mm heat shrink wrap from van stock. Refrigerator is now working properly. Set down mitigation mat.; used 1 W10902214 (THERMISTOR)
We serviced a
KRMF606ESS00 Kitchenaid
Model Refrigerator
Near Kirtland, OH 44094
Brian M
Job Details: 08/13/2018
Installed fan OP TEST OK ; Job Cmpltd
We serviced a
MHW5100DW0 Maytag
Model Washer
Near Beachwood, OH 44122
Corey L.
Job Details: 08/13/2018
ustomer complaint sometimes washer doesn’t complete and beeps then flashes 1hr, unit was in mid cycle with full load when tech arrived 22 min remaining on display, canceled cycle, unit drained lots of suds trying to drain out, ran diagnostics, found f3e1 water level system error, f5e3 door unlock error, f8e3 overflow condition, f0e1 load detected during washer cleaning cycle, ran water level system test(quick wash), unit filled and sensed when to shut fill valve off, unit is operating as designed, customer using powdered detergent, advised customer only to use 1-2 tablespoons of an he detergent
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Newbury Township, OH 44065
Dan H
Job Details: 08/13/2018
Installed new hub, op test good ; Job Cmpltd
We serviced a
KFIS20XVMS2 KITCHENAID
Model REFRIGERATOR
Near Novelty, OH 44072
Dan H
Job Details: 08/13/2018
Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line
We serviced a
WMH32519HZ1 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/13/2018
Replaced main control and user interface. All tested ok.; Job Cmpltd
We serviced a
WFW70HEBW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/13/2018
Replaced bellow. All tested ok
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Chad P.
Job Details: 08/13/2018
Unit in total no cool. Comp checks good. Hi side lines checks good. Needs evap and drier. Also, doors rusting. ; ordrng 1 LW10803941 (DOOR) and 1 LW10803965 (FREEZER DOOR ) and 1 W10836706 (EVAP ) and 1 W10843121 (DRIER )
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Mentor, OH 44060
Arthur V
Job Details: 08/13/2018
Found bearing loud And evidence of it leaking. Needs shaft and bearing kit and sensor. Extra time ; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/16 THU ! [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/13/2018
Ice bin full, Ran diagnostics, tested thermistors, fan and damper, goor air flow, removed packing foam from inside unit, moved product from rear of shelves for better air flow, door seals good, op test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/13/2018
Ran diognostics, 6-4 suds in unit, watched cycle, good, ran rinse cycle 2x, cleared suds, reset owi sensor, op test ok. Cust to watch; Job Cmpltd,
We serviced a
KSSS36MDX Kitchenaid
Model Refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 08/13/2018
Installed evap fan OP TEST OK
We serviced a
110.47511701 Kenmore
Model Washer
Near Chardon, OH 44024
Brian M
Job Details: 08/13/2018
Cc that unit is showing error code Customer had bottom cover removed Ran diagnostics found error F28 mcu communication error Ran self test 2 times in a row no issues presented Ran express wash test cycle OP TEST OK
We serviced a
PDWF880R10SS GE
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 08/13/2018
Installed new door gasket and spring, op test good
We serviced a
WTW8540BW0 Whirlpool
Model Washer
Near Shaker Heights, OH 44122
Corey L.
Job Details: 08/13/2018
Customer complaint just fills a little bit then an error code, find unit unlevel leaning towards the floor drain in basement, leveled the unit, ran diagnostics found f51 motor rps failure, cleared code, basket moves by hand, started drain and spin cycle, unit sensed and spun, ran manual test high speed spin, unit had worked itself closer to the drain which made it very unlevel, nothing was damaged, unit is operating as designed ; Job Cmpltd
We serviced a
FGHS2631PF3 Frigidaire
Model Refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/13/2018
, Replace part listed,opt test ok ; Job Cmpltd
We serviced a
WRX735SDBM03 Whirlpool
Model Refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/13/2018
, Cc light doesn’t work on fridge and freezer door not having good contact with switch I’m raising door up a little so it will keep light shut,notice door bent on top so when you close door it goes under switch lock this door had to be drop when deliver fridge led light had a loose connection it started working opt test ok; ordrng 1 13107111SQ (dor-fip ss)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near MENTOR ON THE, OH 44060
Brian B
Job Details: 08/13/2018
Replaced listed parts. Found stiffener rod in front of shelf was bent, causing front of shelf to bow down in front. Straightened rod, assembled self, op test ok.