Service History 571 | Freds Appliance

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBS04

Near Walton Hills, Ohio 44146

Bill

Job Details: 07/12/2023

"Cc oven not reaching temps, confirmed on convection setting. Oven temp off by 30 to 35 deg low, found error code f2e1 stuck or shorted key. Ordered UI office to follow up as UI was out of stock. Tried to adjust calibration by 10 deg, same results.; ordrng 1 W11093253 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near Amherst, Ohio 44001

Marie V

Job Details: 07/12/2023

"Cc that the unit stopped making ice. Took temps 6* in freezer fresh food section was at 40*. Ice maker had condensation, cleaned out, will need new heater. Ordering parts. ; ordrng 1 W10815476 (Fill tube) and 1 W10846539 (Ice box fan) and 1 W11087201 (Heater) and 1 W10843055 (Control)"

We serviced a

KENMORE RANGE

Model 79074333311

Near Oberlin, Ohio 44074

David R

Job Details: 07/12/2023

"Cc bake not working, customer already has bake ignitor he purchased on his own. Replaced. Tested at 350* good, cycling. Good. Op Test Ok."

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW

Near Bedford, Ohio 44146

Bill

Job Details: 07/12/2023

"Cc problem with cord, could not confirm. Plugged cord into amp reader, no issues. Did find cover for thermostat broken, ordered cover office to follow up as cover was out of stock.; ordrng 1 W11592037 (Panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Amherst, Ohio 44001

Marie V

Job Details: 07/12/2023

"Cc that the fresh food section is not cooling. Took temps 50s* in fresh food and 5* in freezer, found evaporator frosted over. Verify defrost sensor and it shows open. Verify harness found that is broken will need new.; ordrng 1 W11650659 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Strongsville, Ohio 44136

David R

Job Details: 07/12/2023

Cc deli drawer off track. Seems customer put drawer in off tracks. Pulled out and corrected. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV04

Near North Royalton, Ohio 44133

David R

Job Details: 07/12/2023

"Replaced icemaker FZ. Tested. Called for water. No noise. Good, Op Test Ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Warrensville Heights, Ohio 44128

Bill

Job Details: 07/12/2023

Changed control opt test good

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, Ohio 44053

Marie V

Job Details: 07/12/2023

"Cc that unit is not spinning the clothes out and is making a noise. Tested unit found hub is stripped. Replaced from T/S, also tested unit on high speed spin and is shaking a lot. Will need new dampers. ; ordrng 1 W11130362 (Suspension), used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Lorain, Ohio 44053

Marie V

Job Details: 07/12/2023

"Cc that unit is not drying. Ran diag found code 2-1 ui stuck button 7-1 no heat. Allowed test to finish and took temps over 145* explain cust that needs to run hot water before starting unit, it deactivated heating element. Now is working again. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2290HES

Near Avon Lake, Ohio 44012

Marie V

Job Details: 07/12/2023

Replaced water valve and clip. Tested water and defrosted ice maker fill cup that was frozen. Ice maker cycled and filled with water. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Brecksville, Ohio 44141

David R

Job Details: 07/12/2023

"Cc she did a cycle, took clothes out and now will turn on but cannot select any settings. Plugged unit in, found the Control Lock was on, turned off. Ran diagnostics, no error codes. Ran test mode. All components working. Ran a normal cycle. Advancing and working correctly. Customer could of turned control lock on without paying attention. Unit is good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, Ohio 44109

Bill

Job Details: 07/12/2023

"Cc broken lock, confirmed cc. Lid latch broken, ordered new latch follow up scheduled for 7/17.; ordrng 1 W11394572 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Lorain, Ohio 44052

Manny

Job Details: 07/12/2023

"Cc unit Leaking underneath, verified and found unit with wrong drain hose, tested unit and no leaks, advise customer to keep the hose installed as the hose that the unit came with is a dishwasher drain hose, opt test ok"

We serviced a

GE REFRIGERATOR

Model ZIR36NMHRH

Near North Royalton, Ohio 44133

David R

Job Details: 07/12/2023

"Cc unit leaking water. Unit is almost 20 years old. Found rusted and broken evap drain tray on FF side. Also build up with ice on evap. Evap tray is discontinued WR17X10648, no stock anywhere, "

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, Ohio 44106

Jason N

Job Details: 07/12/2023

"Cc unit will not power onVerified no power condition. Checked voltage to main control P1. Good at 122v, no status LED onboard. Unit will need main control replaced. Quoted customer. Replaced main control using truck stock part. Ran auto test and calibration. All functions passed. Op test good. ; used 1 W11116592XXX (XXXNOREORDER*****CORE*CNTRL) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/12/2023

Cc unit making noise Found blower wheel cracked Replaced wheel OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Sheffield Lake, Ohio 44054

Manny

Job Details: 07/12/2023

"Cc unit not clicking, verify and unit not clicking pull the drawer out and unit comes on notice that the drawer wasnt installed properly and was really close to the electrode causing it to spark on the drawer, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, Ohio 44113

Jason N

Job Details: 07/12/2023

"Cc unit not drainingChecked under unit, found black wire on drain pump broken. Repaired wire. Ran drain and spin, unit drained out properly. Op test good."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Strongsville, Ohio 44136

David R

Job Details: 07/12/2023

"Cc unit oven light not going off. Has been on since delivered. All voltage comes from main control, ordering main control and UI display.; ordrng 1 W11034208 (Control) and 1 W11029431 (UI control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, Ohio 44102

Marie V

Job Details: 07/12/2023

"Replaced gearcase, shifter, wash-plate, belt and cam. Ran a calibration and then auto test . All working properly. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Kent, Ohio 44240

Brian M

Job Details: 07/12/2023

Cc lid not locking Found error for low flow Found cold valve shut off turned on Ran auto test OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Ravenna, Ohio 44266

Brian M

Job Details: 07/12/2023

"Cc not cooling well enough Found air duct missing from freezerNeeds parts ; ordrng 1 2203594 (duct-air) and 1 W10803597 (scoop-air) and 1 WP489478 (screw) and 1 4388500 (refer door gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIR REFRIGERATOR

Model LGHB2869TF9

Near Hiram, Ohio 44234

Brian M

Job Details: 07/12/2023

"Installed fan but found at this time light frost pattern on evap Unit has sealed system issue Will need evap and compressor ; ordrng 1 5303918411 (compressor kit) and 1 5303918569 (evaporator kit) and 1 241577505 (invertor), used 1 WPW10143759 (DRIER), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DVE52M7750VA3

Near Avon, Ohio 44011

Manny

Job Details: 07/12/2023

"Cc unit leaking water, verified and found vent disconnected reconnected and opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Chardon, Ohio 44024

Brian M

Job Details: 07/12/2023

Cc no ice and ui panel numbers are bad found error e5 Icemaker thermistor Found fill tube frozen Needs heater and icemaker Found ui panel bulbs are dim ; ordrng 1 W11087201 (heater) and 1 W11658802 (Icemaker) and 1 W11387386 (Ui)

We serviced a

WHIRLPOOL DRYER

Model whd3090gw0

Near Cleveland, Ohio 44113

Jason N

Job Details: 07/12/2023

"Cc unit not heating, running loudRan dryer op test, monitored heat after compressor started. Found noise to be loose panel in rear vibrating when compressor starts. Tightened screws. No heat in unit after 5 minutes, condenser not heating, evaporator at room temperature. Unit has a refrigerant leak, will need base unit replaced. Quoted customer. Customer declined repair. ; ordrng 1 W11095574 (Base)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Ashtabula, Ohio 44004

Joe O

Job Details: 07/12/2023

Installed element. Tested. Op test ok

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ0

Near Cleveland, Ohio 44111

Bill

Job Details: 07/12/2023

"Cc unit not heating, confirmed cc. Ran unit with a cup of water for 3 min, while connected to amp meter. Cup was still cold, unit didnt pull more then 6.7 amps. Could not hear the low tone of the magnetron operating. Ordered magnetron, mag covered for 120 months according to entitlement. Office to follow up as mag was out of stock.; ordrng 1 W11391712 (Magnetron)"

We serviced a

KITCHENAID DBL WALL OVEN

Model Kode507ess21

Near Solon, Ohio 44139

Marie V

Job Details: 07/12/2023

"Cc that the oven is not working properly. Ovens where on when arrived. Took temps with thermocouple, in range. But for cust the foot is not done at the correct time and temp. Recommended calibrating but test first with cookies before anything else. Also when cooking food that takes less than one hour allow oven 10 to 15 minutes after it preheated to insert food, this will help getting food done properly at the proper time. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW08

Near Cleveland, Ohio 44109

Jason N

Job Details: 07/12/2023

"Installed door gaskets. Ensure good seal to cabinets. Advised customer slight wrinkles in gaskets are normal and will flatten over time, but gaskets are sealing properly. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Independence, Ohio 44131

Corina H

Job Details: 07/12/2023

CC that there is moisture in the ff section. Confirmed. Found the cabinet and liner splitting. Took pictures. Call t/l Nate unit is non repairable.

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Madison, Ohio 44057

Dan

Job Details: 07/12/2023

"Customer complaint that unit is leaking, found valve not closing properly and filling tub, installed new valve , op test good ; used 1 W11210459 (VALVE) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Chesterland, Ohio 44026

Brian M

Job Details: 07/12/2023

"Cc of noise Found noise coming from cam and actuator Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Fairview Park, Ohio 44126

Marie V

Job Details: 07/12/2023

"Cc that unit was not cooling, lost all food but unit was disconnected and defrosted, 3 days later unit temps are correct. When arrived unit was defrosting, when finished , took cover off and verify frost, frost is perfect. Asking cust they had towels set on floor because of some water coming out from unit. That could be a defrost issue. Will order defrost circuit parts. Office will contact once they have eta on the part. ; ordrng 1 WPW10758681 (Ui) and 1 W11035841 (Control) and 1 W11551372 (Harness wire)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Elyria, Ohio 44035

David R

Job Details: 07/12/2023

"Frost build up in FZ. Found gap at bottom of door, liner coming away from cabinet. Too much of a gap to seal up. Non repairable. Calling techline to document, non repairable.; O-emld tckt"

We serviced a

KENMORE WASHER

Model 110.2713241

Near Lakewood, Ohio 44107

Bill

Job Details: 07/12/2023

"Cc not shifting or spinning, confirmed cc. Pulled diagnostics found code f5e2 shifter. Gave customer estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 W10754448 (Shifter coil), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTB2154DRA

Near Beachwood, Ohio 44122

Bill

Job Details: 07/12/2023

Snaked and seamed lines from both the freezer and refrigerator. Opt test good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB9

Near North Ridgeville, Ohio 44039

Manny

Job Details: 07/12/2023

"Cc unit not washing, verified and found codes 3-3 for sensor no calibrating, 7-1 for no heat, 4-3 for motor not running and 1-2 for control issues unit needs control, sensor, heater and motor ; ordrng 1 W11025157 (pump&motor) and 1 W11084121 (sensor) and 1 W10518394 (heater) and 1 W10906426 (cntrl-elec)"

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/12/2023

"Cc unit making loud noise and couldnt get it to drainPressed cancel for 3 seconds, unit drained out properly. Started wash cycle, wash motor running loud. Checked unit unit, also found pump is leaking water. Unit will need pump and motor replaced. Quoted customer for pump and motor replacement. ; ordrng 1 WD26X23258 (Pump wash kit)"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/12/2023

"Cc unit door locked and light flashing Found unit locked and lock light flashing. Ran diagnostics, found codes f5e2 for door lock error and f3e1 for water level system error. Cleared faults, door unlocked. Ran test cycle, all functions passed, no faults at end. Ran spin and drain cycle several times, door locked and unlocked properly when canceled. Op test good."

We serviced a

GE REFRIGERATOR

Model ZIRS36NMALH

Near Middlefield, Ohio 44062

Brian M

Job Details: 07/11/2023

"Cc unit not cooling Found ice chunk on evap walls Upon moving ice build up found unit to uv dye leak on evap Unit needs sealed system repair ; ordrng 2 WR50X10032 (thermodisc)s and 1 WR85X10017 (evaporator) and 1 WPW10143759 (DRIER), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676FRZ00

Near North Benton, Ohio 44449

Brian M

Job Details: 07/11/2023

Cc of leak Found ff evap pan frosted over Clean and cleared drip pan OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Geneva, Ohio 44041

Joe O

Job Details: 07/11/2023

"Cc: not spinningFound error codes f5e1(lid switch fault) f7e6(motor fault) f7e5(shifter fault) f0e5(off balance). Entered manual diagnostics. Lid Id locking. Found hub stripped. Pulled hub. Found gear case only has half its splines. Needs gear case and hubCustomer does not want to repair at this time ; ordrng 1 W11454372 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WALL OVER ELE

Model JT5500EJ6ES

Near Mentor, Ohio 44060

Jason N

Job Details: 07/11/2023

Installed lower blower fan. Ran bake test to 300 degrees. Unit preheated properly and no faults. Op test good.

We serviced a

GE REFRIGERATOR

Model PWE23KMKGES

Near Mentor, Ohio 44060

Jason N

Job Details: 07/11/2023

Cc unit leaking Found bottom of freezer section with ice sheet buildup. Found drain tray iced over and drain tube valve clogged. Ordering new drain tube.; ordrng 1 WR02X28554 (Drain tube)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Kent, Ohio 44240

Brian M

Job Details: 07/11/2023

Cc unit not starting Found slider broken Replaced using slider kit Ran auto test and calibration OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 07/11/2023

"Cc unit cycle times changed when starting up a cycleCustomer states her normal cycle times used to be just over an hour, now it says 52 min. Advised customer that cycle times may vary depending on options chosen as far as rinse type, soil level and water level. Explained several features of the unit. Unit is working as designed. Customer instruct."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near East Cleveland, Ohio 44112

Jason N

Job Details: 07/11/2023

"Cc unit not draining, water is murky. Found tub bottom full of water, pressed cancel to drain. Drain pump is running, but not pushing water. Checked drain to disposer connection. Found disposer knockout plug still in place. Knocked out disposer plug. Ran wash test then cancel drain on unit. Unit drained out properly. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26HF5AB3

Near Kent, Ohio 44240

Brian M

Job Details: 07/11/2023

"Cc no cool or ice, was off for 3 days but is back up and running on the 9th unit started to cool and is back to operating temps At this time I can not duplicate an issue but suspect a temp control failure Temp control discontinued 240375906"

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Euclid, Ohio 44132

Jason N

Job Details: 07/11/2023

"Cc unit not powering onCustomer stated unit would randomly blink and play tones, now unit will not power on. Checked power into unit at receptacle, L to L reading 244v, L to N and G, reading 120.6v. Checked power from j2 connector on main board to UI. Pin 1-4 reading 13.1vdc. Pins 2-4 reading 5.2vdc. Called wp techline, as the controls were replaced a month ago. Andrew, stated no repair to be made at this time, due to the fact this has been an ongoing issue with multiple units, suggested have customer contact an electrician to investigate power source for fluctuations or EMI."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Rocky River, Ohio 44116

Manny

Job Details: 07/11/2023

"Cc unit not making ice, verify and ran harvest no water and valves humming, unit needs inlet valve replaced.; ordrng 1 WPW10279909 (valve-inlt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Westlake, Ohio 44145

Manny

Job Details: 07/11/2023

"Cc doors not leveled, verified and right door higher, leveled doors opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Cleveland, Ohio 44104

Manny

Job Details: 07/11/2023

"Replaced parts ordered, ran test cycle opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model MEW7527AB02

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 07/11/2023

CC that the unit will not go past 177. Confirmed. Found the unit is Celsius. Pressed setting and 1 to change to Fahrenheit. Tested to 350. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near South Euclid, Ohio 44121

Corina H

Job Details: 07/11/2023

CC that the unit is not heating. Confirmed. Checked the power at the terminal good. Found the relay for the heater burnt. Will need a control and harness; ordrng 1 W11525997 (Control) and 1 W11556657 (Harness)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Beachwood, Ohio 44122

Manny

Job Details: 07/11/2023

"Cc unit not washing verified and found codes 9-1 diverter cant find position and 4-3 for motor not running, ran test cycle unit fills but not washing and diverter keeps humming trying to find position, unit will need sump+motor; ordrng 1 W11665769 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 07/11/2023

"CC that the unit is not making ice. Confirmed. Ran diag step 56 e5 ice maker thermistor is bad. Replaced the ice maker from t/s. Unplugged unit for 30 seconds. Step e0 filled ice maker. Found the supply line leaking. Tightened the line, no leaking. Opt test ok. ; used 1 W11294907 () from stock"

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW2

Near Beachwood, Ohio 44122

Manny

Job Details: 07/11/2023

"Replaced switch (provided by customer) and repair kit, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991B00M01

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 07/11/2023

"CC that there is frost in the freezer. Confirmed. Found the right side not closing. Steamed out the freezer. Reclined the rails. Door is closing. Opt test ok. ; ordrng 1 W10864518 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Eastlake, Ohio 44095

Jason N

Job Details: 07/11/2023

"Cc unit making loud squealing noise during spinRan manual spin test, confirmed noise from unit, drive belt is slipping. Checked under unit, belt is worn. Replaced drive belt using truck stock part. Reran spin test, no abnormal noise heard. Op test good. ; used 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG DRYER

Model MGDB750YW0

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 07/11/2023

CC that the unit is not heating. Checked vent outside. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. Turned dryer on let run for 30 minutes. Unit is cycling properly. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS1

Near Solon, Ohio 44139

Corina H

Job Details: 07/11/2023

"CC that the u it does not heat. Confirmed. Found the bake element has a hole in it. Will need a new element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTDN500EM1WS

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 07/11/2023

CC that the unit is not heating. Confirmed. Unit is not turning on. Checked power at the terminal block l1-to n 0 volts l2 to n 120 volts. L1- l2 80 volts. Will need an electrician.

We serviced a

WHIRLPOOL RANGE

Model WFC320MCBS0

Near Bedford, Ohio 44146

Bill

Job Details: 07/11/2023

"Cc oven and top burners not lighting, confirmed cc. Customer stated they had lifted the top of unit to clean under it. Looked under the top to find every gas line for the top burners kinked and broken. Showed customer and gave estimate. Customer chose not to continue repairs.; ordrng 1 W11028738 (Gas line) and 1 W11050487 (Gas line) and 1 W11162117 (Gas line) and 1 W11167099 (Gas line), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG STACK W/D

Model MED8630HW0

Near Elyria, Ohio 44035

David R

Job Details: 07/11/2023

"Cc unit is squeaking while running, also to level unit is needed. Will need dryer repair kit, noise coking from idler and possibly rollers. Usually t/s. Rescheduling date and will bring kit from t/s. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF8

Near Madison, Ohio 44057

Joe O

Job Details: 07/11/2023

"Cc: no ice, ball of ice in bin, doors squeaking/clicking, sticking on crushed iceFound solenoid for cube/crushed ice sticking. Found unit has ice at this time. Found small amount of ice in bottom of ice maker(potentially leaking into bin). Adjusted door, applied grease. Needs ice maker and solenoid; ordrng 1 243297613 (Ice maker) and 1 241675704 (solenoid assy)"

We serviced a

GE REFRIGERATOR

Model GWE19JGLGFWW

Near Avon Lake, Ohio 44012

Marie V

Job Details: 07/11/2023

"Cc that freezer is not cooling properly. Confirmed. Took temps 56* in freezer and 57* in fresh food section. Took evaporator cover off theres no frost pattern. Used kill a watt meter shows 0.58amps. Theres a leak in the system. Cust will not fix. ; ordrng 1 WR87X10224 (Compressor) and 1 WR87X25363 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Westlake, Ohio 44145

David R

Job Details: 07/11/2023

Replaced sleeves. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Cleveland, Ohio 44128

Bill

Job Details: 07/11/2023

"Cc not cooling, confirmed cc temps 44 deg. Tested thermistor tested with in range, took temp of compressor 122 deg. Pulled amp and watt reading, looked at evap no frost at all, just condensation. Called brian ran info past him, he agreed its a sealed system issue. Ordered comp, evap, dryer. Office to follow up as evap out of stock.; ordrng 1 W11547313 (Compressor) and 1 W11572047 (Evap) and 1 W11109499 (Air dryer)"

We serviced a

GE RANGE

Model JGBS19DEN7WW

Near Cleveland, Ohio 44111

Marie V

Job Details: 07/11/2023

Cc that top is too hot when cooking. Tested oven al is good insulation is present. Explain cust that unit is working as designed. Op test ok

We serviced a

AMANA WASHER

Model NFW5800HW3

Near Painesville, Ohio 44077

Joe O

Job Details: 07/11/2023

"Cc: when washing dog bed unit will not spin outAdvised customer the dog bed and rugs will cause unit to go off balance, and unit will continue to try to re adjust. Advised to take dogs beds and rugs to laundry mat. Ran drain and spin. Unit very well balanced. Ran auto test. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Cleveland, Ohio 44113

Marie V

Job Details: 07/11/2023

"Found leak at evaporator, replaced compressor and filter drier, when removed evaporator found back wall is melted, non reparable, called whirlpool tech line spoke with Ritch"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Avon, Ohio 44011

David R

Job Details: 07/11/2023

Customer had POP 10/19/22. Cc door dropping. Broken hinges. Ordering both Left and Right. ; ordrng 1 W11573703 (Left hinge) and 1 W11573702 (Right hinge)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mentor, Ohio 44060

Joe O

Job Details: 07/11/2023

Cc: drum not spinningFound dent in side panel rubbing belt causing belt to snap. Pushed dent out slightly to clear belt. Replaced belt and pulley. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model Mvwb765fw4

Near Cleveland, Ohio 44128

Bill

Job Details: 07/11/2023

"Cc out of balance, confirmed cc put unit into spin through diagnostic. Started banging the walls of cabinet, would need suspension. Also heard the gearcase whining. Leaned unit back found out from gear case. Would need gear case, gave customer estimate on repairs. Customer chose not to continue with repairs.; ordrng 1 W11130359 (Suspension rods) and 1 W11393685 (Gear case), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Chardon, Ohio 44024

Joe O

Job Details: 07/11/2023

"Cc: unit stopped cooling temporarily, now back to tempFound temps in unit at 40 in ff section, and 4 in freezer. Entered diagnostics. Found all fans, compressor and, damper are functioning. Could not duplicate issue. Advised customer to monitor. Op test ok"

We serviced a

GE DRYER

Model Dskp333ec5ww

Near Olmsted Falls, Ohio 44138

David R

Job Details: 07/11/2023

"Cc unit making screech/grinding noise. Coming from worn idler. Belt is good. Will need idler ordrng 1 WE12X20517 (Idler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL STACK W/D

Model WFC8090GX0

Near Cleveland Heights, Ohio 44106

Bill

Job Details: 07/11/2023

"Cc not working door not unlocking, confirmed cc released door from Manual bypass and removed clothes. Went through diagnostics and turned pump on could hear it trying to run. Vac out remaining water, and removed a large blockage from pump. Tested unit opt test good"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Aurora, Ohio 44202

Brian M

Job Details: 07/11/2023

Installed microwave door glass Unit not installed can not test

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Aurora, Ohio 44202

Brian M

Job Details: 07/11/2023

Cc unit not cooling and no lights Found unit functioning normal temps in fridge Bulbs burnt out Removed customer is self replacing bulbs 39 in fridge and -4 in freezer Can not determine issue at this time Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Bedford, Ohio 44146

Brian M

Job Details: 07/11/2023

Cc unit not cooling fridge side Found unit not defrosting properly Replaced using harness kit OP Test Ok

We serviced a

KENMORE DRYER

Model 110.66132411

Near Rock Creek, Ohio 44084

Joe O

Job Details: 07/11/2023

"Cc: lights come on but unit will not startFound customer cut thermal fuse out of machine. Jumped out thermal fuse wires. Tested. Found fuses all checked good. Found door switch was disconnected. Re connected. Found control is receiving proper power. Not sending power out. Needs control, and harnessCustomer does not want to repair at this time ; ordrng 1 W10814129 (cntrl-elec) and 1 W10706064 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Berea, Ohio 44017

David R

Job Details: 07/11/2023

"Cc unit stuck on sensing, squeak noise. Went over how to start unit with customer. Either press start twice or turn knob to desired cycle, then press start. No error codes, all components working. Squeaking noise coming from gearcase. Ordering gearcase, belt, cam. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44103

Bill

Job Details: 07/11/2023

"Cc not working, confirmed cc found error code f7e5 shifter fault, changed shifter used truck stock. Tested opt test good; used 1 W10913953 (Shifter) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/11/2023

"Removed old clamp and added new one, tested it, came off. Verify line. And adjusted again. Tested it. Pass, did not pooped out. Op test ok"

We serviced a

GE REFRIGERATOR

Model PSB48YSNBSS

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/11/2023

"Cc unit not dispensing Dispenser board not functioning no light and no power Needs ui board ; ordrng 1 WR55X32738 (Ui) and 1 WR17X32647 (Touch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Willoughby, Ohio 44094

Jason N

Job Details: 07/11/2023

"Cc unit will stop and fault f7e1 intermittently Ran diagnostics, found code f7e1 for tachometer signal missing or wrong. Replaced shift actuator using truck stock part. Ran calibration. Ran tachometer feedback test, speed sensor feedback good. ; used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Mentor, Ohio 44060

Jason N

Job Details: 07/11/2023

"Cc unit making noises Customer stated they randomly hear a sputtering noise when using water dispense and a ringing noise when doors are closed. Ran dispense test several times, no abnormal noises heard. Ran functionality tests on fans, damper. Opened and closed doors several times. No abnormal noises heard. Could not duplicate any noise complaints at this time."

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Avon, Ohio 44011

Marie V

Job Details: 07/11/2023

"Cc that unit it feels hot when it starts but is not drying. Confirmed, heat comes on. Verify air flow outside, is perfect, when came back watch the cycles and ignitor came on but it did not fire on. Unit will need new coils. ; ordrng 1 WPW10328463 (Coils), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV09

Near North Royalton, Ohio 44133

David R

Job Details: 07/11/2023

"Cc unit control will not let her make changes, intermittent. Ordering control.; ordrng 1 W11642241 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Conneaut, Ohio 44030

Joe O

Job Details: 07/11/2023

Cc: f8e4 errorFound water in float. Found gasket warped. Replaced gasket. Advised of soap usage. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Cleveland, Ohio 44114

Bill

Job Details: 07/11/2023

"Cc would just beep when trying to start unit, confirmed cc found code f5e2 door not opened between cycles. Reset unit and tested opt test good.; ordrng 1 WPW10653840 (Switch)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Ashtabula, Ohio 44004

Joe O

Job Details: 07/11/2023

Installed control. Ran test cycle. Advised customer to monitor. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Strongsville, Ohio 44136

David R

Job Details: 07/11/2023

"Cc continuous draining, no buttons lighting up. Control will not take command. Draining will not stop even holding the stop button. Ordering control, drain pump. ; ordrng 1 W11603810 (Control) and 1 W10919003 (Drain pump)"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lakewood, Ohio 44107

Bill

Job Details: 07/11/2023

Attached 4 prong cord to dryer tested opt test good

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Cleveland Heights, Ohio 44106

Manny

Job Details: 07/11/2023

"Cc unit not getting lower than 48 in the Ff, stated fz is fine now, verified and found Ff evap covered in frost, steamed and found fan disconnected, reconnected fan, and good, even frost pattern forming on evap, opt test okadvise customer to allow 24 hours, for temps to equalize."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Independence, Ohio 44131

Bill

Job Details: 07/11/2023

"Cc not making ice, confirmed cc ran diagnostics for e5 error code for ice maker, ice maker thermistor fault. Customer also complained that after getting water the unit would drip. Ordered new ice maker and water valve, office to follow up as ice maker is out of stock.; ordrng 1 W11658802 (Ice maker) and 1 W11482025 (Watervalve)"

We serviced a

KENMORE WALL OVER ELE

Model 790.42003605

Near Gates Mills, Ohio 44040

Corina H

Job Details: 07/11/2023

"CC that the oven sometimes turns off not as bad as it was before. Unit was turned on when arriving. Took temp, good. Adjusted the temperature several times, not shutting off. Working as designed. Opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44104

Manny

Job Details: 07/11/2023

"Cc unit leaking from dispenser, verified and unit has no dispenser, customer pointed to the latch and ask if that wasnt the dispenser, told her thats her door latch, unit is working as designed"

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