Near Lakewood, OH 44107
Dan H
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees , no frost pattern on evaporator, evaporator fan is running, condenser fan and compressor are running , found leak at
Near Lakewood, OH 44107
Dan H
Job Details: 06/11/2019
OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, placed glass of water in unit, started for 1 minute, unit heated, repeated several times with same result, unable to duplicate the problem , unit is operating as designed"
Near Brooklyn, OH 44144
Dan H
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Installed new deli control and harness, op test good"
Near Cleveland, OH 44135
Dan H
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer complaint that unit is not making ice, confirmed, ice did not cycle, ice maker is recieving 120vac, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"
Near Strongsville, OH 44136
Corina B
Job Details: 06/11/2019
RANGE JENN-AIR JJW9630DDS "CC that the light does not turn off and the self clean will not turn on. Found the screws to the door switch back out. Re mounted the screws. The bottom door will not go back in. The hinges will not release straight. Replace the hinges. ; ordrng 2 WP7401
Near Strongsville, OH 44136
Corina B
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "CC that the unit is not cooling. Checked the evaporations no frost patterns. Checked for a leak on the ff evap at the suction line. Checked the pressures 220 psi high and low 40 psi. Air has sucked in. Will need a new compressor and ff evap. The compress
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL MDB6601AWB "Replaced door latch with handle, op test good"
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/11/2019
COMPACTOR KITCHENAID KTTS505ESS0 "Cc unit defective, drawer door wobblesCustomer showed popFound multiple broken tack welds on inner door panel that is attached to container assembly. Called WP techline, Chris, stated parts are replaceable, techline will not replace entire unit. sr#. Ord
Near Strongsville, OH 44136
Corina B
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFF302EWH01 "Replaced the handle, door and nameplate. Optest ok."
Near Cleveland, OH 44128
Jason N
Job Details: 06/11/2019
DRYER WHIRLPOOL WED5000DW2 "Cc unit not turning onFound various objects lodges in blower wheel and blower housing. Checked thermals, found thermal cutoff and thermal fuse both open. Unit needs thermal fuse and cutoff, still do not have truck stock fuse yet.; ordrng 1 279816 (therma
Near Austinburg Township, OH 44084
Joe O
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Cc: no iceFound ice maker in off positionRan ice maker harvest test and fill testOp test ok
Near Strongsville, OH 44149
Corina B
Job Details: 06/11/2019
WASHER WHIRLPOOL MAH6500AWW CC that the unit over filled and lr comes up on the ui. Lr = Locked Rotor: The machine has repeatedly tried to turn the motor but cannot. Started a load with towels unit agitates and ran a drain and spin. Working as designed. Advised cust to get a video o
Near Elyria, OH 44035
David R
Job Details: 06/11/2019
REFRIGERATOR AMANA ART318FFDS03 "Replaced parts, tested, frost pattern on Evap. Op test ok."
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 06/11/2019
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 "Cc customer tried changing hood bulb, unit sparked then nothing workedFound transistor blown on control board. Unit needs control board.; ordrng 1 W10210871 (holder,lamp446) and 1 W11342846 (CONTROL15107), used 1 SHIPPING (SHIPPING AND HANDLING) from sto
Near Brownhelm Township, OH 44001
David R
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW7500GW2 "F7E0 loss of power. Customer has unit to an outlet that is in series with GFI, whenever unit is about to go into spin it will trip the GFI. Needs to either hook up to outlet without GFI or call electrician. Op test ok"
Near Amherst, OH 44001
David R
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc of not drying. 7-1 no heat error code. Following notes from BJ, letting it run completely through diag cycle. Heater is working. Found dispenser shut close, replaced from t/s. Advised cus Omer to use Rinse Aid, High Temp Wash and Heated Dry for best d
Near Geneva Township, OH 44041
Jason N
Job Details: 06/11/2019
REFRIGERATOR GE GNS23GGHBFWW "Cc unit not coolingFound ff compartment at 60 degrees. Freezer at 2 degrees. Evap fan not running, checked voltage out to fan, good at 13.2v. Unit needs evap fan, noticed compressor also not running. Checked voltage out to compressor, 0volts, found burnt
Near Lorain, OH 44052
Gabriel P
Job Details: 06/11/2019
WASHER MAYTAG MVWC565FW1 Replace control took old one with me for return also let customer know she can’t have her drain tube laying down on the ground other wise is goin to drain water out
Near North Olmsted, OH 44070
David R
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Replaced all parts. Door with UI is sitting lower than other door. No adjustments underneath. Door will not adjust by legs. Ordering door cam**** research ordering shims for door. Will need those also. 3-4 of them.; ordrng 1 WPW10470155 (cam-door)
Near Westlake, OH 44145
Dan H
Job Details: 06/11/2019
WASHER WHIRLPOOL LSR8244DZ0 "Customer complaint that extra rinse cycle is not working and unit gets off balance every load, unit needs extra rinse switch and springs, Switch is no longer available , customer does not want repair ; ordrng 1 3354281 (cycle select switch) and 3 WP63
Near Eastlake, OH 44095
Jason N
Job Details: 06/11/2019
REFRIGERATOR MAYTAG MFI2570FEZ00 "Cc unit not making enough iceCustomer showed popCustomer said only produced a few ice cubes since they bought itRan manual harvest, ice cubes in mold, completed harvest, and water filled mold. Checked bail arm switch. Advised customer to allow 24 hrs. Op
Near Cleveland, OH 44102
Dan H
Job Details: 06/11/2019
RANGE KITCHENAID KSGG700ESS1 "Door recieved is black, unit is stainless steel, need to reorder door, customer also has a humming sound when cooktop is on, confirmed, noise is coming from regulator; ordrng 1 30-48kitrc (connector) and 1 W10861656 (regulator) and 1 WPW10634271 (glass-d
Near Strongsville, OH 44136
Corina B
Job Details: 06/11/2019
RANGE WHIRLPOOL WFG550S0HZ0 "CC that she smells gas when preheating and a knob is missing the words. Turned oven to 350*, smelled gas at the start of heating. Advised cust the smell of gas is normal when starting the preheat. Optest ok."
Near Rocky River, OH 44116
Corey L.
Job Details: 06/11/2019
RANGE JENN-AIR JDS1450DS0 "Replaced control, op test no good, same issue no keys except cook time work, I have another keyboard in work truck, since control and harness wasn’t the fix the keyboard sent was bad, after this repair is issue remains techline will be contacted; schdld
Near North Ridgeville, OH 44039
David R
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW5800BW0 "Cc unit not going through cycle, not spinning out all the way. F7E1 Basket speed fault, F7E7 motor not reaching RPM. Put into service mode, loud grinding sound and will not spin but will agitate. Ordering gearcase, motor, cam and cap.; ordrng 1 W10721967
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/11/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Control not sending voltage to valve and control panel button not working ordering both customer has 5 year warranty on electronic control not cover labor or service call ; ordrng 1 W10803367 (panel-cntl) and 1 W10854216 (cntrl-elec), used 1 SHIPPING (SH
Near Maple Heights, OH 44137
Jason N
Job Details: 06/11/2019
RANGE KITCHENAID KSGG700ESS0 "Cc unit display flickers and sometimes oven locks upRan diagnostics display functions, noticed several led characters flickering randomly, possible loose connection on board. Also found oven door top trim cracked. ; ordrng 1 W10909669 (panl-cntrl) and 1
Near North Ridgeville, OH 44039
David R
Job Details: 06/11/2019
DRYER WHIRLPOOL WGD7500GW0 "Cc that clothes aren’t drying other than timed dry. Explained that if the sensor isn’t sensing the clothes/clothes not coming into contact with sensor it will put less time on there, especially with a smaller loads. No error codes, checked and sensor and
Near Cleveland, OH 44102
Corina B
Job Details: 06/11/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "CC that the unit is not cooling. Found a leak on the evap. In the same spot as previous time. Recovered refrigerant, re-solder the evap. pulled 28"vac w/ pump, watched, good, charged 4.75oz r134a, unit cooling, pressures good, op test"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 06/11/2019
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 "Customer complaint that unit is not working, unit stuck in continuous drain,unable to cancel it,called whirlpool techline spoke to Ed, suggested replacing the pressure sensor, ; ordrng 1 W10192975 (switch-wl)"
Near Painesville, OH 44077
Jeff M
Job Details: 06/11/2019
WASHER GE GTW460ASJ7WW Agitator is extremely loose I cannot remove the agitator without breaking it. Also the unit is going off balance there is a software update to correct this issue; ordrng 1 WH43X25447 (AGITATOR BASE) and 1 WH43X25448 (AGITATOR TOWER) and 1 WH98R23015001 (S
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/11/2019
RANGE WHIRLPOOL WFE975H0HZ1 Bake botton not working I believe this was issue from before but when I put new control it work for me now the bake and frozen bake and broil and convect button not working but every other button work ; ordrng 1 W11178664 (CNTRL PANEL )
Near North Madison, OH 44057
Joe O
Job Details: 06/10/2019
WASHER ESTATE TAWS750PQ1 "Cc: not draining in spin cycleFound drain hose pushed about a foot and a half into the drain pipeStarted normal cycle, unit filledStarted a spin cycle, unit drains and spinsAdvised customer thatdrain hose should only be about 4 inches into drain pipeOp t
Near Strongsville, OH 44136
David R
Job Details: 06/10/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 "Replaced valve, icemaker and fan kit. Tested. Water is called. Op tested ok"
Near Warrensville Heights, OH 44128
Corey L.
Job Details: 06/10/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer complaint of cooling loss, items were in a big cooler and unit was unplugged, plugged unit in and went to another call in between, returned 45 min later to frz at 13 and ff at 38, evap had perfect frost pattern, unit is operating as designed, un
Near Maple Heights, OH 44137
Corey L.
Job Details: 06/10/2019
WASHER MAYTAG MAV2757AWW "Customer complaint washer not spinning, confirmed, transmission is bound up preventing motor from turning, unit needs transmission, customer does not want repair; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 06/10/2019
WALL OVEN JENN-AIR JJW9630DDS "Bottom door hinges are wearing out and latch broken not moving and staying open need latch and hinges giving estimate ; ordrng 1 12002489 (hinge 44.16) and 1 WPW10186996 (latch-door 159.96), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPI
Near Maple Heights, OH 44137
Corey L.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Customer complaint cooling loss, found four screw holes on each section, looks like a padlock was installed, holes damages Yoder loop, voided warranty for replacement, unit is unrepairable"
Near Chester Township, OH 44026
Jason N
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL KSSS42QHT00 Cc ice doesn’t come out well and squeak noiseFound ice dispenser door mechanism worn out. Unit needs ice door assembly.; ordrng 1 W10823377 (mechanism delay) and 1 WP2180224 (guide-ice) and 1 WP2180259 (arm-dispsr) and 1 WP2196195 (pin-door) and 1 WPW1022
Near Brecksville, OH 44141
Corey L.
Job Details: 06/10/2019
WASHER MAYTAG MHW5100DW0 "Replaced parts, op test good, took core for return"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 06/10/2019
BEVERAGE CENTER JENN-AIR JUB24FRERS00 "Customer complaint of a rattling noise, customer played a video of the sound, still could be any one of the fans or compressor, cycled unit 4 times to try to repeat sound to narrow down, everything is normal operating sounds right now, leaning towards co
Near Parma, OH 44134
Corey L.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint only dispensing crushed ice, confirmed found solenoid failed, replaced with pre I’d part, op test good"
Near Mentor, OH 44060
Joe O
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 Installed controlRan auto test and calibrationOp test ok
Near Elyria, OH 44035
David R
Job Details: 06/10/2019
REFRIGERATOR MAYTAG MFW2055DRM00 "Cc of door dropping and noise when water dispensed. Found the customer changed filter about 3/4 months ago and it’s the wrong filter, took it out and the water flowed evenly and no noise. Door is dropping because at the bottom hinge there are pieces brok
Near Elyria, OH 44035
Gabriel P
Job Details: 06/10/2019
WASHER MAYTAG MVWC565FW1 Replace control ran calibration and auto test pass also ran normal cycle to make sure it fill and wash clothes pass customer only receive one of the control boards not the other one taking one with for return
Near Lorain, OH 44055
David R
Job Details: 06/10/2019
WASHER MAYTAG MVWC565FW0 "Put new parts in, unit still will not agitate but it will spin. Checked old parts, windings on motor are bad, new motor is good. Followed tech sheet for control. Step 7 12vdc is not showing, less than 2 vdc coming from control. Ordering control and harne
Near Westlake, OH 44145
David R
Job Details: 06/10/2019
WASHER MAYTAG LA612 "Cc of water leaking. Took off front panel and top panel, found the nozzle piece that the hoses hook up to was leaking. Ordering valve inlt, nozzle and sleeve.; ordrng 1 WP213015 (nozzle 4.46) and 1 WP215447 (sleeve for 4.46) and 1 WP216201 (valve-inlt 11
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of no ice dispensing Found ice bin not positioned correctly in unit and not sitting all the way back Removed and reinstalled ice bin Ran ice dispenser test for cubed and crushed OP TEST OK
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/10/2019
DRYER WHIRLPOOL NED4655EW Cc of clanking noise Found rear pulley not spinning freely Replaced Using pulley kit from truck Ran test cycle OP TEST OK ; used 1 4392065 (DRYER KIT ) from stock
Near Brecksville, OH 44141
Brian M
Job Details: 06/10/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 Installed gasket and tape OP TEST OK
Near Cleveland, OH 44124
Jason N
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not lockingCustomer showed popRan diagnostics, found codes f5e3 lid lock fault, f5e2 for lid unlock fault.Ran manual lid lock test, no response from control or lock. Ordering lid lock assembly ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (la
Near Avon, OH 44011
David R
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced dispenser. Ran through service mod. Op test ok.
Near North Ridgeville, OH 44039
David R
Job Details: 06/10/2019
WASHER MAYTAG MVWB865GW0 "Cc of LF code and when water is coming in comes in slow. F8E1 Long fill. Replaced from t/s. Tested, and ran load size calibration. Op test ok.; used 1 W11165546 (VALVE) from stock"
Near Cleveland, OH 44118
Jason N
Job Details: 06/10/2019
DRYER WHIRLPOOL MEDE500VW1 "Cc unit not startingConfirmed unit power on but does not start. Checked thermals, found thermal fuse open. Unit needs thermal fuse.; ordrng 1 WP3392519 (thermal fuse1540), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Middleburg Heights, OH 44130
David R
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL SMD22TBW "Cc that items in the FF crisper drawer were freezing, then the other day noticed that ice was melting and a little warm in Fz. Customer had refrigerator unplugged for a couple hours before I arrived at least 6-8 hours. All fans are working, Evap is gett
Near North Olmsted, OH 44070
David R
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc of drain not working. Found build of of debris in hose and fan blade on drain pump broke off. Cleared debris and replaced pump from t/s. Tested. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock
Near Shaker Heights, OH 44122
Dan H
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Customer complaint that unit is not dispensing water or ice, confirmed, user interface was never changed out from previous visit with ra, unit needs new user interface and dispenser control board, dispenser control is still cover under 1 year parts war
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/10/2019
KITCHEN WHIRLPOOL WDT970SAHZ0 "Customer middle spray arm keeps falling off, arm not attached to lock nut for installation, replaced mid arm, op test good"
Near Parma, OH 44129
Corey L.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ff lost cooling, unit had been plugged in and rubber banded shut with a note DO NOT OPEN on door, temps were 0 frz and 39 ff with nothing in either section, settings at recommended, unit is operating as designed"
Near Berea, OH 44017
David R
Job Details: 06/10/2019
WASHER WHIRLPOOL WFW9150WW00 "Replaced bellow, tested. No leaks. Op test ok"
Near Cleveland, OH 44104
Jason N
Job Details: 06/10/2019
WASHER MAYTAG MVWC565FW1 Cc not enough water coming inCustomer showed popRan auto cycle and calibration. All functions passed. Advised customer to use bulky/sheets option if more water is required.
Near Mentor, OH 44060
Joe O
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc: frosting in freezerFound door gasket not sealing properlyFound parts of the magnet strip in the gasket to have moved inside the gasket causing unit to have air leaksNeeds door gasket; ordrng 1 W10407216 (gasket-fip)
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc water not going into ice makerRan diagnostics step 44. bail arm sensing ice in container, no ice in container. Replaced ice maker using truck stock. Ran manual harvest test to test functionality. Op test good."
Near Shaker Heights, OH 44122
Dan H
Job Details: 06/10/2019
WASHER AMANA NTW4611BQ1 "Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault), f7e7(motor unable to reach target rpm) and f1e1(main control fault) error codes, unit is missing belt and pulley shield, missing parts are not covered under
Near Cleveland, OH 44120
Dan H
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Installed new control, op test good"
Near Westlake, OH 44145
Corina B
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that there is a noise in between rinse and spin. Started a rinse and spin. Found the gearcase is leaking oil. Will need a gearcase, motor, capacitor, cam, shifter and belt. Office to order parts. ; ordrng 1 W10721967 (drive
Near Cleveland, OH 44111
Dan H
Job Details: 06/10/2019
RANGE WHIRLPOOL WFG505M0BW2 "Installed new outer door glass, op test good"
Near Cleveland, OH 44102
Dan H
Job Details: 06/10/2019
RANGE FRIGIDAIRE FGF366ECB "Customer complaint of high pitch whistle coming from broiler and burners, no whistling noticed out of broiler or burners, unit is operating as designed"
Near Cleveland, OH 44111
Dan H
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is stuck in sensing, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (LID LOCK ) from stock"
Near Brooklyn, OH 44144
Dan H
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint that unit get wet and foggy, no frost or condensation in fresh food section or freezer section, doors are sealing, liner and cabinet have already been sealed with silicone, called whirlpool techline spoke to Scott , suggested insta
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: stopping after rinse cycleFound no stored error codesRan auto test and calibrationRan manual water valve testRan drain and spinLid locks unit is spinningOp test ok
Near Seven Hills, OH 44131
Dan H
Job Details: 06/10/2019
RANGE JENN-AIR JGD8130ADS "Installed igniter, op test good"
Near Brecksville, OH 44141
Dan H
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Customer complaint that unit is not making ice, found ice box fan not running, found frost build up jamming fan blade , cleared fan is working, op test good"
Near Lakewood, OH 44107
Corina B
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDP340PAFB0 Replaced the pump and motor. Optest ok.
Near Lakewood, OH 44107
Corina B
Job Details: 06/10/2019
RANGE WHIRLPOOL WFG510S0AS1 Replaced the burner valve. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Concord Township, OH 44077
Joe O
Job Details: 06/10/2019
WASHER WHIRLPOOL WDT750SAHB0 Cc: door panel damagedFound dent in door panelWent to replace part with new panelNew panel had a huge dent in itReordering door panelParts showing out of stock office to reschedule; ordrng 1 W11087372 (panel)
Near Fairview Park, OH 44126
Corina B
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Entitlement came up date is good. CC that the unit is not filling with water. Checked the water supply, no pressure. Advised cust they will need a plumber. Also, told the customer to check the water line connections to the dishwasher to make sure they ar
Near Westlake, OH 44145
Corina B
Job Details: 06/10/2019
KITCHEN WHIRLPOOL KUWL304ESS00 "Cust showed pop, sent pic. CC that there is a rattling noise. Found the condenser is rattling in the frame. Raised the left hand side up. No noise. Optest ok."
Near Avon Lake, OH 44012
Corina B
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW5000DW0 CC that there is a noise in a washer cycle. Found the washplate is stripped. Will need a new washplate.
Near Lorain, OH 44055
Gabriel P
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Temp on freezer was 6 degrees and fresh food section 37 show customer of how to load frigde he was covering ventilation on freezer and fresh food section customer also said about 12 hour or 8 hour it turn off explain to the is going into a defrost mode
Near Cleveland, OH 44111
Corina B
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM Replaced the door. Condenser is rattling adjusted the condenser to stop rattling. Optest ok. No water to unit
Near Avon Lake, OH 44012
Corina B
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 CC that there is a noise coming from a fan in the freezer. Found ice around the freezer fan. Steamed out the fan. Optest ok.
Near Chardon Township, OH 44024
Jason N
Job Details: 06/10/2019
DRYER SAMSUNG DV48H7400EWA2 "Cc unit not startingConfirmed power on, but not startingRemoved front, found belt slack, idler pulley came off shaft. Pulley worn, need idler pulley. ; ordrng 1 DC97-07509B (PULLEY10.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lorain, OH 44055
Gabriel P
Job Details: 06/10/2019
VERTICAL FREEZER MAYTAG MZF34X16DW00 "Found freezer temp on 57 degrees also found evaporator frozen with ice,steam completely,also found thermister open replace from truck stock ,opt test ok ; used 1 W10902214 (THERMISTOR) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 06/10/2019
DISHWASHER KITCHENAID KUDE20IXWH9 "Replace both controls and control panel,opt test ok,ran test pass also notice theres is no core return on my pvr"
Near Brimfield, OH 44240
Brian M
Job Details: 06/10/2019
RANGE WHIRLPOOL WFG320M0BW2 "Cc that front glass is getting hot Found specs for gas range Ran test bake at 425 and glass was at 144 degrees after reaching temps of 425 According to temps chart the glass temps are within normal specs Side Panel, Painted 152°F (67°C)Side Panel, Porcel
Near Olmsted Falls, OH 44138
David R
Job Details: 06/10/2019
DRYER WHIRLPOOL WGD8500BW0 "Cc not drying. Turned on, airflow outside is good. F3E6 moisture sensor open. Found a lot of debris in cabinet of unit, and checked all components, found fame sensor open. Will need moisture sensor and flame sensor.**** do not order parts, customer paid
Near Kirtland, OH 44094
Joe O
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS01 "Cc: could not remove water filter, water not dispensing properlyWater dispenser had a delay in dispensing waterWater filter was extremely difficult to removeRemoved water filter re installed water filter became easier to remove and water pressure and dis
Near Geneva, OH 44041
Joe O
Job Details: 06/10/2019
DISHWASHER MAYTAG MDB4949SDZ0 Cc: not latchingFound sprayer assembly going to top rack sitting outside the clipsAdjusted sprayer tubeOp test ok
Near Cleveland, OH 44102
Corey L.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint of cooling issues, confirmed ff temp was 60, frz temp was 30, found evap cover badly frosted over, unit is sealing good, evap fan is slow creating build up, unit needs new evap fan; ordrng 1 2315549 (motor evaporator)"
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/10/2019
DRYER WHIRLPOOL WED7500GC0 "Customer complaint of l2 error code, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer has plastic style vent tube connected to dryer, advised customer that this is a potent
Near Conneaut, OH 44030
Joe O
Job Details: 06/10/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Cc: door switchesFound unit to have no power and customer states he pushed in one of the door switchesFound microwave fuse blown and door switch openNeeds microwave fuse and interlock switchesCustomer does not want to repair at this time
Near Garrettsville, OH 44231
Brian M
Job Details: 06/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 Dispenser was not needed spring popped off flap and I was able to put it back together OP TEST OK
Near Mentor, OH 44060
Jason N
Job Details: 06/10/2019
WASHER WHIRLPOOL NTW4516FW2 Installed drain pump wpw10661045. Ran auto test and calibration. Op test good.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRT111SFDB03 Found drain pan clog with ice steam it out completely and clear drain tube also thermister was loose and frozen correct issue and steam opt test ok
Near Cleveland, OH 44102
Corina B
Job Details: 06/10/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "CC that the unit is not cooling. Found a leak on the evap. Recovered refrigerant, re-solder the evap. pulled 28"vac w/ pump, watched, good, charged 4.75oz r134a, unit cooling, pressures good, op test ok"
Near Painesville Township, OH 44077
Jeff M
Job Details: 06/07/2019
WASHER WHIRLPOOL WFW92HEFW In the process of disassembling the motor the bolt that holds on the road or broke in the shaft. Needs new bolts. I drilled the old bolt out Threads will need to be tapped died to clean the threads up.; ordrng 1 W11253212 (BOLT)
Near Newbury Township, OH 44065
Joe O
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc: leaking, ice build up in freezerFound evap drain tube pluggedCleared debris and ice from drain tubeFound service pointer pertaining to this issueNeeds drain tube; ordrng 1 W10619951 (drain tube)"
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/07/2019
REFRIGERATOR GE GTS16GSHJRSS "Cc: evap fan noiseFound evap fan to have a lot of shaft playNeeds evap fan motor; ordrng 1 WR60X23584 (motor ac/dc evap fan5808), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Walton Hills, OH 44146
Corey L.
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint lights are dimmer than before, found a light out on the led module board, replaced with part sent, op test good"