Near Beachwood, OH 44122
Joe O
Job Details: 01/08/2020
RANGE WHIRLPOOL JGR8890ADP "Cc: small flames, left front burner not igniting on its ownPulled burner caps. Found debris. Blew debris off. Flames are back to normal. Found igniter for left front burner broken. Needs officesCustomer does not want to repair at this time"
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc: not cooling(ff section)Found rear of freezer covered in frost. Unit not defrosting. Put unit into manual defrost. Unit defrosting. steamed unit. Needs control; ordrng 1 W11035836 (cntrl-elec)
Near Westlake, OH 44145
David R
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW7300DW1 Replaced part. Ran test 51/52. Ran normal wash with clothes in it. Op test ok.
Near Edgewood, OH 44004
Jeff M
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit op tested good
Near Brecksville, OH 44141
David R
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTM504EPA2 "Replaced parts, ran service test, good. Op test ok."
Near Conneaut, OH 44030
Arthur V
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRB322DMBB01 Replaced fresh food door handle. Op test good
Near Brecksville, OH 44141
David R
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc of detergent dispenser not opening or shutting, not cleaning. 4-3 error code. Ran normal wash, water entered unit. Bad pump and motor. Ordering dispenser and pump motor. ; ordrng 1 W10861000 (detergent dispenser) and 1 W11087376 (pump&motor)"
Near LaGrange, OH 44050
David R
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc water leaking from dispenser, said water would continue to dripped for a minute after they pulled the cup away. Looked at fittings to make sure they were tight, found loose. Corrected and made sure all were tight. Dispensed water 5 times. No extra dri
Near Chester Township, OH 44026
Joe O
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW7300DW1 "Cc: intermittently not spinning clothes outFound error code f3e2(inlet water temperature), f0e5(off balance), and f0e3(overload). Suspension checks good. Found valve thermistor out of range. Ran auto test and calibration. Ran manual spin. Unit is spinnin
Near Painesville, OH 44077
Brian M
Job Details: 01/08/2020
WASHER MAYTAG MAV8600AWW Cc unit seems not always finish cycle Found timer not always advancing Needs timer EST only customer does not want to repair at this time
Near Rome Township, OH 44085
Joe O
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Called BJ spoke with him about the ice maker leaking. He stated the ice maker be double filling. Stated that it could be either The ice maker or the control. Called customer advised them that I spoke with BJ. Advised them we are going to order a control a
Near Cleveland, OH 44102
Dan H
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint that unit is freezing everything in fresh food section , freezer section temperature at 6 degrees, fresh food section temperature at at 27 degrees, unit needs new damper control; ordrng 1 W11317276 (diffuser)"
Near Eastlake, OH 44095
Jason N
Job Details: 01/08/2020
OTR MICROWAVE WHIRLPOOL WMH32519HV3 Cc unit light not turning offCustomer showed popConfirmed unit hood light does not dim or shut off. Unit needs control board. ; ordrng 1 W11342846 (CONTROL)
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Cc unit freezer making humming sound and ff section warmConfirmed freezer evap frosted up again. Ran test 38, defrost circuit working. Defrost bimetal using bypass, ordering evap harness to replace bimetal.; ordrng 1 W11224591 (motor-evap8366), used 1 SH
Near Cleveland, OH 44110
Arthur V
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW6620HW0 Found a f5e3 error code. Door will not unlock. Can not get door lock to unlock. After manually opening door when you close the door its locked. Needs door lock. ; ordrng 1 W11316250 (latch)
Near Cleveland Heights, OH 44112
Arthur V
Job Details: 01/07/2020
B/IN REFRIGERATO KITCHENAID KSSP42QFS05 Found evap fan motor faulty and needs replaced ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP4389155 (motor-evap)
Near Lorain, OH 44053
Gabriel P
Job Details: 01/07/2020
RANGE WHIRLPOOL WFG540H0ES0 Control not lighting it barely can see letter also spark igniter sparking but not lighting ordering parts needed ; ordrng 1 W11162730 (module-spk) and 1 WPW10324262 (igntr-oven) and 1 WPW10348713 (cntrl-elec)
Near Painesville Township, OH 44077
Arthur V
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced parts listed. Op test good
Near Mentor, OH 44060
Jason N
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW Installed damper control. Op test good.
Near Mayfield, OH 44143
Arthur V
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL MMV5207BAS Found unit has no voltage from control to transformer. Needs control bd. Part no longer available. Advised customer someone would get in touch in 24-48 hrs. Part needed is w10127100. Nla at both distributors ; saved tckt
Near Lorain, OH 44055
Gabriel P
Job Details: 01/07/2020
DRYER WHIRLPOOL WED5000DW2 Replaced timer. Ran normal cycle. Optest ok.
Near Mentor, OH 44060
Arthur V
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ Replaced freezer door handle. Op test good
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 01/07/2020
WASHER MAYTAG MVWX655DW1 "Replaced gearcase, pulley, belt, motor, hub and washplate. Ran calibration. Optest ok. Gearcase ordered did not arrive on time, used gearcase from truck stock instead. ; used 1 W10528947 (HUB), and 1 W11035751 (VMW GEARCASE) from stock"
Near Mentor, OH 44060
Arthur V
Job Details: 01/07/2020
DRYER MAYTAG MEDC215EW0 Removed a ton of change from inside cabinet. Removed obstruction from blower housing. Unit op test good.
Near Parkman Township, OH 44231
Brian M
Job Details: 01/07/2020
REFRIGERATOR GE DFE29JSDASS "Cc of unit not keeping temps in freezer Found ff fan not running but getting power Needs ff fan and according to Ge also needs software update when replacing fan Needs ff fan and Update module ; ordrng 1 WR60X26866 (fan dc ff evap6419) and 1 WR98R882802
Near Cleveland, OH 44108
Jason N
Job Details: 01/07/2020
DRYER WHIRLPOOL WGD5000DW3 "Cc unit not drying clothes, only getting warmCustomer states it takes several cycles to dry a load. Ran op test, good heat at dryer on high, checked venting. Lint screen totally clogged, cleared. Checked airflow at vent outlet. No airflow at vent outlet,
Near Brooklyn, OH 44144
Jason N
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW8500DR0 "Cc unit codes drn and not drainingRan diagnostics, found code f9e1 for long drain. Ran auto test, drain pump impeller intermittent. Drained tub and inspect drain pump. Found sock stuck in impeller. Removed and retested. Op test good."
Near Cleveland, OH 44111
Jeff M
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 LED light in the freezer has a short needs a new LED light and LED board; ordrng 1 W10804160 (cntrl-elec) and 1 W11205083 (module)
Near Lorain, OH 44052
Gabriel P
Job Details: 01/07/2020
REFRIGERATOR MAYTAG MFX2876DRH00 Found auger motor defective also deli drawer wires snap on deli control also found koolaid in side deli control giving estimate for parts needed customer will call whirlpool for help do not order parts till we hear from customer or whirlpool
Near Cleveland, OH 44109
Jason N
Job Details: 01/07/2020
WASHER AMANA NTW4516FW3 "Cc unit powers on but nothing else.Plugged in unit, unit stuck in drain mode, canceled. Ran diagnostics, found codes f8e1 for long fill, no fill, f0e2 for oversuds. Cleared codes. Checked pressure hose, clear, able to blow through. Unable to fully hookup
Near Cleveland, OH 44102
Jeff M
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Left freezer door has a dent. Do you left freezer drawer is crooked. As far as the drawer goes I checked all the mounting everything appears fine except almost where the mounting brackets are screwed into the door itself or in the wrong spot I like 16th o
Near Cleveland, OH 44109
Jason N
Job Details: 01/07/2020
DISHWASHER AMANA ADB1400AGS1 "Cc unit will not turn on Customer stated it worked the first time he used it, hasn’t turned on since. Checked wiring to j-box. Found bad connection on neutral wire. Turned off breaker, fixed connections on both hot and neutral. Op test good. Unit is not
Near Garfield Heights, OH 44125
Jason N
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW8040DW4 "Cc unit not draining cut outRan diagnostics, found codes f7e0 for loss of power, f8e6 for water hazard, f9e1 for long drain, f9e2 for water ring, pump drive problem. Drained tub of water, inspect drain pump. Impeller seized, no debris present. Unit needs
Near Shaker Heights, OH 44120
Jeff M
Job Details: 01/07/2020
DISHWASHER KITCHENAID KDTM354ESS3 Installed new part unit op tested good
Near Parma, OH 44130
Corey L.
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KSSC42QTS02 "Customer complaint dispenser not dispensing but motor can be heard and the beep is still here, confirmed condenser fan motor keeps stalling out, ordering fan motor kit per pointer again and replacing main control, dispenser motor is operating but the dri
Near Parma, OH 44130
David R
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Found water leaking from underneath/back of unit. Pulled it out and heard water leaking from the supply line to refrigerator. Shut water off from down stairs. Whoever pushed the refrigerator back when hooking up ran over the line and it was stuck undernea
Near Seven Hills, OH 44131
Corey L.
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Customer complaint ice hasn’t been made, confirmed, ran im fault test, found e2 fault unable to find home position, I’m not bound up, attempted harvest, ice maker motor not rotating, ice maker failed; ordrng 1 WPW10764668 (ice maker)"
Near Parma, OH 44129
Corey L.
Job Details: 01/07/2020
DISHWASHER MAYTAG WDT720PADM2 "Customer complaint dishwasher is not dissolving detergent and sometimes the door does not even release detergent pod or liquid, ran diagnostics found f7e1 no heat, heating circuit tests pass, unit needs control; ordrng 1 W11413274 (CONTROL)"
Near North Olmsted, OH 44070
Corey L.
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint dishwasher leaving detergent on bottom water filled but didn’t spray dishes above, confirmed detergent was not fully dissolved, ran svc test, unit filled and wash motor started, unit completed test with no faults recorded, pump intermi
Near Cleveland, OH 44113
Jeff M
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW3090JW0 Installed new part unit op tested good
Near Streetsboro, OH 44241
Brian M
Job Details: 01/07/2020
WASHER KENMORE 11020272000 "Cc of unit not spinning or drainingCalled and spoke to BJ walked me through diagnostics and found gearcase to be seized Needs gearcase, coupling, and drive basket EST only"
Near Avon Lake, OH 44012
Corey L.
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL DU943PWKB0 "Customer complaint dishwasher spray arm is loose, confirmed, found locking nut broken at thread, ordering locking nut, customer to install part; ordrng 1 WP8268873 (nut)"
Near Aurora, OH 44202
Brian M
Job Details: 01/07/2020
RANGE KITCHENAID KGRA806PSS01 Cc of unit not sparking in oven or cooktop Verified complaint Found no power coming from spark module and membrane
Near Aurora, OH 44202
Brian M
Job Details: 01/07/2020
WASHER MAYTAG MVWB765FW3 Cc of noise during spinRan test spin and found noise coming from rotor Found bolt loose Tightened screw Ran another test spin Could not duplicate noise
Near South Amherst, OH 44001
Gabriel P
Job Details: 01/07/2020
DRYER MAYTAG MEDC465HW0 "Roller cheating up inside bearings making squeak sound,replaced rom truck stock opt test ok ; used 1 349241TXXX (XXXDO NOT RESTOCKXXX) from stock"
Near Cleveland, OH 44139
Brian M
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW8200YW0 Installed bearing and sensor Ran test cycle Verified no leaks OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Independence, OH 44131
Dan H
Job Details: 01/07/2020
REFRIGERATOR KENMORE 106.5113921 "Customer complaint that unit is not making ice, confirmed, freezer section temperature at 8 degrees, found no power to ice maker , unit needs new control; ordrng 1 W11088499 (cntrl-elec 296.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44139
Brian M
Job Details: 01/07/2020
DRYER WHIRLPOOL GEW9250PT0 Cc unit not heatingFound thermal cutoff open Replaced using back truck stock Ran test cycle OP TEST OK ; used 1 279973 (CUTOFF 4712) from stock
Near Cleveland, OH 44129
Dan H
Job Details: 01/07/2020
DRYER MAYTAG MGDC200XW1 "Customer complaint that unit is not heating all the time, started timed dry cycle, unit did not heat, igniter is not glowing, no power to igniter, found power to igniter when timer is jiggled, burner lit at certain points on timer, unit needs new time
Near Rocky River, OH 44116
Dan H
Job Details: 01/07/2020
RANGE GE ZGP366NR5SS "Customer complaint that oven will not go passed 100, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WB13X25264 (range igniter glowba 79.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Moreland Hills, OH 44022
Joe O
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Cc: not coolingCustomer moved unit to garage. Found temps in ff and freezer at 46 degrees. Opened doors to warm unit up. Found compressor only pulling. .5 amps. Tapped system found 7nit in a 15 inch vac. Needs compressor, evap and drier.Parts and labor s
Near Westlake, OH 44145
Corey L.
Job Details: 01/07/2020
OTR MICROWAVE KITCHENAID KHMC1857BSS "Customer complaint sparks shot out from the little cover inside mw, confirmed spark marks on wave guide cover, magnetron W10245183 failed, quoted to replace, customer does not repair, left quote"
Near Avon, OH 44011
Corey L.
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint freezer still developing ice around vent, confirmed, found a few gaps around frame of ff and frz section, siliconed gaps"
Near Strongsville, OH 44149
Dan H
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint of frost in freezer section, no frost found, doors are sealing, unit is operating as designed"
Near Strongsville, OH 44136
Corina B
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL WMH53521HZ Cc that there is steam on the door. Ran unit with a cup of water. Normal to have steam on the door. Optest ok
Near Chardon, OH 44024
Joe O
Job Details: 01/07/2020
STACK W/D WHIRLPOOL WGT4027HW0 Installed listed parts. Ran calibration. Ran normal cycle. Unit still not running through cycle. Called whirlpool tech line Spoke with Mark he advised there should be no water in the pressure port on the outer tub. He states unit needs outer tub. found pr
Near Brecksville, OH 44141
Dan H
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that door was not closing, door is latching properly, unable to duplicate the problem , unit is operating as designed"
Near Lakewood, OH 44107
Corina B
Job Details: 01/07/2020
RANGE KITCHENAID KSGG700ESS1 The rod is bent. Will need a new rod; ordrng 1 W10273192 (rod-door)
Near Rocky River, OH 44116
Corina B
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL KDTM404ESS1 CC that the unit is not working. Checked the power at the control for 120 volts to the pump and motor. Will need a pump and motor. Cust does not want to repair
Near Strongsville, OH 44136
David R
Job Details: 01/07/2020
WASHER MAYTAG MVWB850YW1 "Replaced parts, tested. Op test ok"
Near Cleveland Heights, OH 44118
Joe O
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW4850HW1 "Cc: temperatures not correctCustomer states that the temperatures are not correct on the dial. States that on cool setting the water is warm. On warm the water is really hot, and on cold the water is cold. I advised the customer that for the cool setting
Near Cleveland Heights, OH 44106
Joe O
Job Details: 01/07/2020
DISHWASHER KITCHENAID KDPE234GPS0 Cc: not closingFound someone installed screws incorrectly to unit. Removed screws. Doors still not latching correctly. Installed latch unit is latching. Ran test cycle. Op test ok
Near Fairview Park, OH 44126
Corey L.
Job Details: 01/07/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint a loud noise, had another company come and they found oil under unit, confirmed oil leaked heavily over drive components, unit needs gearcase, shield, cap, motor and shifter replaced; ordrng 1 W10913953 (actuator) and 1 W11026785 (moto
Near North Ridgeville, OH 44039
David R
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc of noise. Customers dad had video, sounded like something that was in the wash with the clothes was banging around. Took off back off unit, checked drain pump housing, good. Ran manual high spin, good no noise. Ran test mode, checked all components, n
Near Euclid, OH 44119
Jeff M
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW5000DW2 Cabinet came damaged needs to be re-ordered; ordrng 1 W10676680 (cabinet)
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL GU1200XTLT2 Cc: leaking from front(suds)Ran normal cycle. Did not see any leaking. Drained unit. Placed water mat. Unit functioning as designed. Op test ok
Near Cleveland, OH 44135
David R
Job Details: 01/07/2020
WASHER AMANA NTW4516FW3 "Cc had concerns with water level. Checked no error codes, ran manual mode, both valves check good. Blew through pressure hose, good. Advised to read owners manual for adding clothes and the cycles needed and water level for certain cycles. Ran on regular
Near Bainbridge, OH 44023
Jason N
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL KFCS22EVMS4 "Cc unit still leaking from freezerFound small ice sheet on bottom on freezer. Drain is clear, some residual ice left under drain pan, may be allowing some defrost water to roll outward. Cleared ice from drain pan. Cleared ice from freezer. Shot some wate
Near Warrensville Heights, OH 44128
Joe O
Job Details: 01/07/2020
WASHER AMANA NTW4516FW3 Cc: not spinning outFound error code f8e1(long fill no fill). Ran auto test and calibration. Found cold water has low water pressure. Pulled water line off unit. Found low water pressure from house supply. Advised customer that if the washer does not see
Near Amherst, OH 44001
David R
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW5620HW0 intermittent issue with the touch UI. Ordering console ; ordrng 1 W11319991 (cntrl-elec)"
Near Chester Township, OH 44026
Arthur V
Job Details: 01/07/2020
WASHER MAYTAG MVWB766FW1 Replaced control and console. Ran a service verification cycle and a load size verification cycle. Passed both.
Near Cleveland, OH 44113
Jeff M
Job Details: 01/07/2020
WASHER WHIRLPOOL WET4024HW0 installed new parts unit did not work. call tech line they did not have any more recommendations they deem the unit unrepairable
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW4850HW1 Used actual goods issue date for pop. Cycled unit with Customer load inside. (1 mattress cover). Advised cust how this washer needs to be loaded. Also advised customer to only use HE detergent Customer very unhappy with these new units. Customer was h
Near Lorain, OH 44053
Gabriel P
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found shredded foam pieces on the right corner but they were not touching the heating element to causing then to burn clear it out steam a little of ice that was on cap tube also on heating element steam it out as well trying to get a burn smell out of t
Near Rocky River, OH 44116
Dan H
Job Details: 01/07/2020
RANGE MAYTAG MEW9630FZ03 Installed new control and oven temperature sensor
Near Solon, OH 44139
Brian M
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRT348FMEZ00 Installed gasket OP TEST OK
Near Lorain, OH 44052
David R
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRS331SDHW00 Replaced parts. Give 24 hours to return back to normal temps. Op test ok
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 Installed fan and cover. Wired in new thermistor. Op test good. Advised customer to allow up to 24 hrs for temps to return to desired.
Near Painesville, OH 44077
Jason N
Job Details: 01/07/2020
RANGE MAYTAG MGR6600FZ1 "Cc unit baking performanceCustomer stated she thinks the top bake is too hot and making things too crispy on top. She moved the rack down and decreased temperatures. Advised customer that the only time the top oven burner is ignited is for broil purposes
Near Rome Township, OH 44085
Joe O
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed water valve and led module. Tested water and ice maker. Op test ok
Near Montville, OH 44064
Arthur V
Job Details: 01/07/2020
WASHER MAYTAG MAV8551AWW Found unit washing and spinning at the same time. Needs transmission. We do not have special tools needed for replacing transmission. Unit is unrepairable
Near Painesville Township, OH 44077
Arthur V
Job Details: 01/07/2020
RANGE GE JBP23DR2WW Found right front burner switch faulty and needs replaced. Customer does not want repaired.
Near Highland Heights, OH 44143
Corey L.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL ED25DQXDW02 "Customer complaint fridge is making a sound it did not make before but is not making it now, turned cooling up and held open drs to trick thermostat, sound still not heard, advised customer to try to record the sound if it happens again, customer wanted
Near Franklin Township, OH 44240
Jason N
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KSSO42QTX02 "Recovered refrigerant, installed compressor, evaporator, heat exchanger and uv dye drier. Pulled vacuum of 29in/hg on system for 15 min. Held vacuum for 15 min. Small leak detected, found leaking at low side charging hose. Changed hoses and pulled vacuum
Near Aurora, OH 44202
Jason N
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not making iceRan diagnostics, found e5 for ice maker time out. Ran harvest, all functions passed. Ran manual fill test, valve humming, no water. Found water line to ice maker froze up. Thawed line, good water flow. Op test good. Advised to allow
Near Elyria, OH 44035
Gabriel P
Job Details: 01/06/2020
DRYER AMANA NED4655EW1 "Found 000 voltage from l1 to neutral and l2 to neutral 000 voltage but 244 to l2 to l1 still need electrician also parts never arrive to customer ,opt test ok"
Near Cleveland, OH 44102
Corina B
Job Details: 01/06/2020
WASHER WHIRLPOOL MVWC400XW4 "CC that the unit will not finish a load. Ran diag F8e1 long fill no fill, f0e2 over suds. Ran a manual test drain, agitated. When spinning the gearcase is worn. Will need a new gearcase. Found oil leaking will need a motor, capacitor, cam, shifter and be
Near Cleveland, OH 44110
Corina B
Job Details: 01/06/2020
REFRIGERATOR MAYTAG MFX2570AEM3 CC that the unit is leaking from the right side. Checked gaskets good. Found water leaking in the bottom of the ff section. There is no water pressure to the water valve. Water valve is weeping. Will need a new water valve. Advised cust to replace the sa
Near Fairview Park, OH 44126
Corina B
Job Details: 01/06/2020
REFRIGERATOR MAYTAG MRT311FFFZ00 Cc that there is water leaking from the back of unit. Found water line not inserted into water valve all the way. Trimmed end of water line to ensure a better fit into water valve. Cycled ice maker. Optest ok.
Near Fairview Park, OH 44126
Corina B
Job Details: 01/06/2020
DRYER ADMIRAL AED4516HW0 "CC that the unit is not heating checked terminal block l1 to n 120 volts, l2 to n 120 volts. L1 to l2 0 volts. Checked cord has continuity. Checked outlet has 240 volts. Plugged unit back in, did not have 240 volts. Cust will need an electrician to repla
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 01/06/2020
RANGE KITCHENAID KODE300ESS00 I call tech line. He told me to replace the cooling fan and the thermal fuse. I asked him about possible replacement deeming it unrepairable; ordrng 1 W11245567 (blower) and 1 WPW10545291 (fuse-thrml)
Near Rocky River, OH 44116
Corina B
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replaced the gaskets. Optest ok.
Near North Olmsted, OH 44070
Corina B
Job Details: 01/06/2020
WASHER MAYTAG MVWC360AW0 "CC that the unit will not do anything and makes a loud noise. Ran diag F7E1 – BASKET SPEED FAULT, F5E4 – LID NOT OPENED BETWEEN CYCLES, F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Started a manual test with a spin test. Found the gearcase is loud. Will need
Near Parma, OH 44129
Jeff M
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW4816FW2 Lock failed The striker and lid is twisted both lock and striker needs replaced; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Near Westlake, OH 44145
Corina B
Job Details: 01/06/2020
DRYER SAMSUNG DV42H5600EP/A3 Cc that the drum would not turn and there is a burning smell after a while. Took the unit apart and removed the drum. Found the idler pulley ceased. Replaced idler pulley. Optest ng. When starting the unit would run for a second then turn off. Could smell
Near Brook Park, OH 44142
Jeff M
Job Details: 01/06/2020
WASHER MAYTAG MVWC555DW0 Hub is stripped out along with wash plate both need to be replaced; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Near Westlake, OH 44145
Corina B
Job Details: 01/06/2020
DRYER WHIRLPOOL WGD8500DW1 Cc that F3e1 comes up after you start the unit. Found F3E1 Exhaust Thermistor Open/Shorted checked the resistance from r/wh to r/wh 12.5ohms at 70* checked wires to cabinet good. Will need a new control. Cust has an extended warranty. Told them to call w
Near Lakewood, OH 44107
Corina B
Job Details: 01/06/2020
RANGE WHIRLPOOL WEG750H0HZ0 Cc that oven light does not work. Does not heat past 200. Found connector to cooling fan and light not fully connected on main control board. Reconnected connector to board. Replaced the light from t/s. Light works and oven is heating. Heated oven to 325.
Near Avon Lake, OH 44012
Corina B
Job Details: 01/06/2020
WASHER MAYTAG MVWB965HC0 "CC that there is no power to the unit. Checked outlet, good. Checked power at control 120 volts. Replaced the control and ui. Brought core back for return. Ran a calibration test. Started a normal cycle. Optest ok."
Near Parma, OH 44134
Jeff M
Job Details: 01/06/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Installed new part unit op tested good