Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc: door swings open too fastAdjusted wheels. Raised the front of the unit. Door still swings but ver slowly. Op test ok
Near South Euclid, OH 44121
Corina B
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cust showed pop, sent pic. CC leaking from bottom. Checked water line. Advised cust to replace the saddle valve with an inline valve. Found John guest fitting not installed properly. Reconnected the fitting. Optest okay."
Near Strongsville, OH 44149
David R
Job Details: 02/10/2021
FREEZER WHIRLPOOL WSZ57L18DM00 Replaced all parts. Tested. Good. Op test ok
Near Solon, OH 44139
Brian M
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed sump assembly OP Test Ok
Near Chagrin Falls, OH 44022
Corina B
Job Details: 02/10/2021
DRYER WHIRLPOOL WED4800XQ3 "CC that there is a ticking sound. Found the support roller seized. Replaced the dryer repair kit from t/s. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT), and 1 TJ93240 (ZOOM SPOUT) from stock"
Near Euclid, OH 44143
Corina B
Job Details: 02/10/2021
RANGE GE JSS28DN2BB Replaced the control. Heated oven 350*. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/10/2021
WALL OVEN KITCHENAID KEBS107SBL04 Installed hidden bake element. Ran bake test 300 degrees.
Near Bedford Heights, OH 44146
Brian M
Job Details: 02/10/2021
DRYER WHIRLPOOL WED6620HC1 Cc some clothes come out damp Found settings for dryness level to be offAdvised on settings and materials OP Test Ok
Near Bay Village, OH 44140
Marie V
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Replaced main control, unit started working right away. Op test ok. Advice cust to allow unit 24 hours to reach normal temp. Brought core for return"
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/10/2021
RANGE AMANA AGR5330BAS3 Replaced parts. Op test ok
Near North Royalton, OH 44133
David R
Job Details: 02/10/2021
RANGE WHIRLPOOL WOD51EC0HS01 "Cc when touching the UI light button, it would turn the lights on, when going to the options and hitting lights, working correctly. Reset power for 2 mins. Turned on, tested, UI light button is now working. Could of been stuck relay on UI. As of now, working correctly. **if happens again, suggest ordering UI W11297709"
Near Painesville, OH 44077
Joe O
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc: lights intermittently workingReplaced freezer led module. Op test ok; used 1 W10695459 (LED MODULE) from stock
Near Madison, OH 44057
Joe O
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW5620HW2 "Cc: noises, off balanceFound no stored error codes. Ran quick test cycle. Ran normal cycle, ran drain and spin. Could not duplicate issue. Op test ok"
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/10/2021
WASHER WHIRLPOOL L "Replace control them ran calibration ,opt test ok"
Near North Royalton, OH 44133
Dan H
Job Details: 02/09/2021
WALL OVEN JENN-AIR JJW2730DS01 "Customer complaint of stuck key error, unable to run diagnostics, unit needs new user interface and control, parts are covered under extended warranty ; ordrng 1 W11236888 (Ui) and 1 W11179310 (Cntrl)"
Near Parma, OH 44134
Dan H
Job Details: 02/09/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11085683 (Sump), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Dan H
Job Details: 02/09/2021
DRYER GE GTDP490ED5WS "Customer complaint that unit is not starting, confirmed, found timer knob broken, unit needs new timer knob, customer does not want new knob"
Near Newbury Township, OH 44065
Dan H
Job Details: 02/09/2021
RANGE WHIRLPOOL WFE770H0FZ2 "Customer complaint that oven is not working and left rear element is not working, found terminal block burned, unit needs new harness and terminal block; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 02/09/2021
DRYER MAYTAG MED7230HC0 The unit is making a vibrating sound due to the fan being broken throwing the balance of the machine off needs a new fan; ordrng 1 WP697772 (Fa)
Near Geneva, OH 44041
Jason N
Job Details: 02/09/2021
REFRIGERATOR GE ZIS48NYB Installed freezer icing kit. Steamed evaporator clear. Added water to drain tray to ensure good flow over to compressor tray. Op test good.
Near Aurora, OH 44202
Brian M
Job Details: 02/09/2021
WALL OVEN KITCHENAID KODE500ESS Installed UI Ran test bake OP Test Ok
Near Oberlin, OH 44074
David R
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF989SDAW03 "Replaced part. Tested. Ran test 57, then water fill test 45. Good. Give time FF TEMP to cool down then ice will be made and start dropping. Put fast ice option on. Op test ok"
Near Avon Lake, OH 44012
Marie V
Job Details: 02/09/2021
RANGE WHIRLPOOL WFG510S0AW1 "Cc that the oven wont keep temp. It will preheat to 350 but after that does not lights any more. Found igniter not igniting all the time. Replaced from T/S. Preheated unit to 350* and cycle. Op test ok; used 1 WP9758079 (Igniter oven), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Mantua, OH 44255
Brian M
Job Details: 02/09/2021
DISHWASHER FRIGIDAIRE FPID2497RF2A Installed pressure sensor Ran test cycle OP Test Ok
Near Kirtland, OH 44094
Corina B
Job Details: 02/09/2021
DRYER GE GFDS140GD0WW Replaced the glides. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Chardon, OH 44024
Brian M
Job Details: 02/09/2021
REFRIGERATOR GE ZISB42DYB Recovered refrigerant Installed compressor and evap and heater pan Ran 28 inch vac for 20 min no change Recharged woth 10.5 oz of r134a Normal frost pattern showed Advised on 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Near Painesville, OH 44077
Brian M
Job Details: 02/09/2021
MICROWAVE GE JVM3160DFBB Found fuse openJumper fuse and control is glitched out Needs fuse and control ; ordrng 1 WB27X11138 (microwave fuse) and 1 WB56X29813 (control panel asm bb)
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/09/2021
WASHER MAYTAG MVWX655DW2 Cc that the unit will not go through the cycles. Ran diag found F8E1 long fill no fill. Found water hot water valve turned off. Corrected issue started a normal cycle. Op test ok
Near Rocky River, OH 44116
Marie V
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Replaced water valve. Ice maker cycled. Found freezer set to a higher temp, advice cust that , that can freeze the water line and prevent getting water to ice maker, set back to recommended. Op test ok"
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 02/09/2021
WASHER WHIRLPOOL WTW4815EW1 Ran drain and spin no noise check underneath found cam scraping with transmission cover it made be cause by overloading or over use unit ; ordrng 1 WPW10677715 (Motor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Cover)
Near Middlefield, OH 44062
Jason N
Job Details: 02/09/2021
DISHWASHER MAYTAG MDB4949SHZ "Cc unit not draining, codes f9e1 Ran diagnostics, found codes f9e1 for drain problem. Checked drain pump, found debris stuck in impeller. Removed debris. Ran diagnostics test in entirely, op test good."
Near Brook Park, OH 44142
Marie V
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Cc that ice is building up under the ice bucket and that is leaking from left corner on freezer door. The leak from the freezer left side theres water stains that comes from ice door. Theres water marks. Will order an ice door. ; ordrng 1 WPW10577864 (Ice door)
Near Chardon, OH 44024
Jeff M
Job Details: 02/09/2021
OTR MICROWAVE WHIRLPOOL MMV1175JZ0 Installed the new part op tested good.
Near Cleveland, OH 44144
Marie V
Job Details: 02/09/2021
WASHER MAYTAG MVWX655DW2 Cc that the unit is shaking when is filling with water. Ran diag found motor unable to reach target rpm. Ran auto test everything sounds good. Cust said that the unit makes the noise when she puts a load in and starts the unit. I filled up with water and agitate unit on manual then spin and drained water out everything sounds normal. Cust got a sheet and started a normal cycle . Will order a water valve. ; ordrng 1 W11395618 (Capacitor) and 1 W11127357 (Valve)
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/09/2021
DISHWASHER GE GDT695SMJ5ES "CC that the unit does not drain. Started a cycle unit is not draining the water. Pulled unit out. Checked drain hose found a piece of plastic at the mouth of the drain hose. Removed plastic, unit drained. Optest ok"
Near Eaton Township, OH 44044
David R
Job Details: 02/09/2021
RANGE KITCHENAID KSGG700ESS1 Replaced gasket. Tested. Good. Op test ok
Near Avon Lake, OH 44012
Marie V
Job Details: 02/09/2021
WASHER MAYTAG MHW5630HW0 "Cc that the unit leaks sometimes and that it was shaking a lot. Found old version of the dispenser will need to order part. Ran diag found F8E1 valve failure , F5E2 lock failure F0E2 oversuds. Cold water valve is not operating correctly . Unit does not have shipping bolts on it , explain cust that the unit probably had an off balance load explain how to correct issue. Lock is good as well.; ordrng 1 W11465533 (Dispenser) and 1 W11316256 (Valve)"
Near Painesville, OH 44077
Joe O
Job Details: 02/09/2021
DISHWASHER MAYTAG MDB8959SKZ0 Installed drain pump. Ran test cycle. Op test ok
Near Elyria, OH 44035
Gabriel P
Job Details: 02/09/2021
RANGE WHIRLPOOL WFG320M0BS3 Customer complaints when turn oven on it will only get to 100 never go up notice glowing igniter will glow but not hot enough to start and thats probably why smell gas call safetys team explain also it was not turning on by itself file 7729938538
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc unit need freezer door handle installed Installed freezer door handle using customer supplied parts. Leveled ff doors. Op test good.
Near Solon, OH 44139
Jason N
Job Details: 02/09/2021
WASHER ELECTROLUX EFLS627UIW0 "Cc soap spills from dispenser and leaks from front.Customer stated when she fills dispenser with soap it spills all over. Checked dispenser, looks ok. Started wash cycle. Customer stated it leaks when she fills it. Had customer fill dispenser with detergent. As customer was pouring liquid detergent into dispenser, its was leaking from a hole in side of container all over front of unit and floor. Cust said, see it ran out of the dispenser. Advised customer about the hole in her container. Detergent mystery solved. Checked bellow seal for holes or cracks, no found. Ran quick wash test with 4 large towels, wipes inner glass off and bellow seal, lint stuck to glass. No leaks found after quick wash test, could not duplicate leak. Customer wanted quote for new bellow seal, estimate only. ; ordrng 1 5304505004 (Bellow seal)"
Near Strongsville, OH 44136
David R
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Actual good date per entitlement is 1-30-20. Customer scheduled before 1 year warranty. Gasket ripped on FF right door. Ordering.; ordrng 1 W10917313 (Gasket)
Near Independence, OH 44131
Corina B
Job Details: 02/09/2021
RANGE KITCHENAID KODE507ESS05 Replaced the upper door. Optest ok.
Near Strongsville, OH 44136
David R
Job Details: 02/09/2021
DRYER WHIRLPOOL WED4815EW "Machine is behind a whole bunch of equipment, havent moved yet. Rescheduling ; schdld next appmnt for 2/15 MON !"
Near Westlake, OH 44145
Gabriel P
Job Details: 02/09/2021
REFRIGERATOR JENN-AIR JFX2897DRP02 when arrive replace filter dryer and valve on compressor started doing some test with senior tech bj to verify it was not leaking but found a leak on steel line to filter had to empty refrigerant out pretent and resauder then it got clogg had to replace another filter then result were better then went add refrigerant 5.5 then it start to leak underneath cabinet took pictures were but I felt air and refrigerant coming out of there call whirlpool is not repair it has and internal leak they want me to load it on service matter.
Near Parma, OH 44130
Corina B
Job Details: 02/09/2021
DISHWASHER WHIRLPOOL WDF330PAHW4 "Cust showed pop, sent pic. Cc unit isnt starting. Checked control for pump and motor. Control is fluctuating from 73v to 120v and back down. Has 120v coming into unit. Will need pump and motor and control. ; ordrng 1 W11025157 (Pump and motor) and 1 W11087226 (Control)"
Near Broadview Heights, OH 44147
Corina B
Job Details: 02/09/2021
RANGE KITCHENAID KFDC558JSS00 CC that the meat probe does not work all the time. Called t/l wrc board. Called tech line they recommended changing the wrc board. Customer wants to hold off on that and see if meat probe will function with new piece and having cleaned connects. If they call back will need to pre Id the wrc board and order.
Near Richmond Heights, OH 44143
Joe O
Job Details: 02/09/2021
DISHWASHER KITCHENAID KDFE104HBL "Cc: loud noise, debris in unit, screwFound screw is mounting screw. Found screw ripped out of mounting hole, can not reinstall screw because hole is damaged. Debris is from counter top. Found rear roller screw hitting spring, causing a popping noise. Adjusted rear roller. Ran test cycle. Customer needs installer to fix mounting screw. Unit functioning as designed. Op test ok"
Near Madison, OH 44057
Jeff M
Job Details: 02/09/2021
REFRIGERATOR KITCHENAID KRFF507HPS02 Installed the new part op tested good.
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ01 "Cc unit doors closed but door open light still on.Customer states its doesnt happen all the time, but doors will be closed and the door open LED and door chime will sound. Could not duplicate issue at this time, door switches functionally good. Noticed warp in LF door inner liner where switch makes contact. Possible LH door switch not making full contact all the time. Added plastic shim to door liner. Advised customer to monitor. ; used 1 WP2177331 (DOOR SPACER) from stock"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/09/2021
REFRIGERATOR AMANA ASI2175GRS04 The icemaker is getting power needs a new icemaker; ordrng 1 WPW10300022 (Ice maker)
Near Cleveland, OH 44106
Joe O
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Installed ice maker kit. Cleared ice. Op test ok
Near Rock Creek, OH 44084
Jeff M
Job Details: 02/09/2021
WASHER MAYTAG MVW7230HW0 Drain hose has a small hole in it; ordrng 1 W11291620 (Hose)
Near Parma Heights, OH 44130
Gabriel P
Job Details: 02/09/2021
WASHER MAYTAG MVWC565FW2 "Replace all parts then ran diagnostics delete all error code and ran calibration,pass,opt test ok"
Near Westlake, OH 44145
Marie V
Job Details: 02/09/2021
DRYER WHIRLPOOL WGD8500DC4 "Cc that unit wont turn on. Confirmed, try to go into diagnostic no good. Replaced all parts . Op test ok check air flow outside no good. Advice cust to clear the duck for a better air flow and to prevent unit from doing the same thing. Cust will clear it out.No core for return"
Near Walton Hills, OH 44146
Jason N
Job Details: 02/09/2021
WASHER MAYTAG MVWB865GW0 "Cc unit making louder noise at end of cycle during spinCustomer showed pop.Ran diagnostics, no codes stored. Ran auto test, gearcase noise at spin cycle. Unit needs gearcase. ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM01 Found two air gaps causing frost to build in freezer and another air gap in fridge steam gasket to expand it also steam all ice ; used 1 WP2315539 (MOTOR-EVAP) from stock
Near North Royalton, OH 44133
David R
Job Details: 02/09/2021
WASHER MAYTAG MVWB765FW0 "Cc unit not locking. F7E9 locked rotor,F2E1 stuck key, F5E2 lid lid lock failure. Found lid lock malfunctioning. Replaced from t/s. Tested. Ran diagnostics, ran calibration, ran normal cycle and test. Good. Op test ok; used 1 W10810403 (LID LATCH) from stock"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/09/2021
WASHER MAYTAG WTW5000DW2 The unit has been sitting for about a month and a half without being used which caused all the parts to rust together the educator will have to be cut off. And due to the amount of gear oil that sets most likely damaged a lot of the remaining components underneath the machine.; ordrng 1 W10752283 (Wash plate) and 1 W11283592 (Motor) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)
Near Westlake, OH 44145
Corina B
Job Details: 02/09/2021
OTR MICROWAVE JENN-AIR JMV8208CS0 Cc door error code. Changed door switches. Second time these have had to be replaced.
Near Kent, OH 44240
Brian M
Job Details: 02/09/2021
WASHER WHIRLPOOL WTW5000DW1 "Cc unit just fills and never makes it to the wash cycle Found error for lid lock pressure sensor and speed sensor ran manual test and verified both lid lock and speed sensor working Needs control board ; ordrng 1 W11116590 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44128
Dan H
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Installed new thermostat, op test good"
Near Jefferson, OH 44047
Jeff M
Job Details: 02/09/2021
DRYER WHIRLPOOL VED6505GW0 Door switch is broken; ordrng 1 WPW10237959 (Door switch)
Near Kent, OH 44240
Brian M
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE FPBC2277RF5 "Cc of coolant on floor Found spot to be uv die Found leak coming from braze bubble/ joint on compressor tried to clean up and solder over but did not work Needs compressor Est only ; ordrng 1 5304475104 (compressor kit), used 1 SHIPPING (shipping and handling) from stock"
Near Kingsville, OH 44048
Jeff M
Job Details: 02/09/2021
WASHER MAYTAG MVWC465HW3 Installed the new part op tested good. That other panel is not needed
Near Maple Heights, OH 44137
Jason N
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc unit does not cool.Found compressor not running, very hot. Relay kicked on, compressor running, drawing .5a. No frost pattern on evaporator. Unit has refrigerant leak, will need evaporator and compressor. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)"
Near Cleveland, OH 44105
Jason N
Job Details: 02/09/2021
DRYER MAYTAG MEDC465HW0 "Cc unit not drying clothesRan entitlement for purchase date. Ran dryer op test, no heat from unit. Checked power in to unit. Found L1 to N at 38v. L2 to N at 123v. Missing L leg. Found single 15 breaker in panel tripped. Unit is running off 2 15a single breakers. Reset breaker. Reran op test. Unit has good heat. Advised customer if breaker continues to trip, contact electrician to inspect."
Near University Heights, OH 44118
Jason N
Job Details: 02/09/2021
WASHER DUET WHIRLPOOL WFW92HEFW0 Installed dispenser switch assembly. Ran diagnostics test. All functions passed. Started normal wash load. No faults. Op test good.
Near Westlake, OH 44145
Corina B
Job Details: 02/09/2021
REFRIGERATOR JENN-AIR JFC2290REM00 CC that there is a noise and rust on the doors. Called t/l doors will be covered due to pitting. Ran diag no unusual noise. Advised cust to get a video of the noise. ; ordrng 1 13094747SQ (Door) and 1 13094739SQ (Door) and 1 13094917SQ (Door) and 1 WPW10214168 (Nameplate)
Near Pierpont, OH 44082
Jeff M
Job Details: 02/09/2021
WASHER GE GTWN3000M1WS A test of the motor the motor is receiving power there are no lights illuminated needs a new motor customer was just looking for confirmation that it was the motor not for us to replace it
Near LaGrange, OH 44050
David R
Job Details: 02/09/2021
RANGE WHIRLPOOL WFE320M0JS0 Cc LF burner intermittently working. Ordering burner and switch; ordrng 1 W10823729 (Burner) and 1 WPW10434452 (Switch)
Near Columbia Station, OH 44028
David R
Job Details: 02/09/2021
DISHWASHER WHIRLPOOL GU1200XTLS1 "Replaced vent assembly, tested, ran for 10 mins. Good. No leaks. Op test ok"
Near Cleveland, OH 44111
Corina B
Job Details: 02/09/2021
OTR MICROWAVE AMANA AMV2307PFS0 Replaced the interlocks. Optest ok
Near Jefferson, OH 44047
Jeff M
Job Details: 02/09/2021
WASHER WHIRLPOOL MVWP575GW The nut for the main drive pulley came loose I added Loctite and crank down on the nut everything tested good
Near University Heights, OH 44118
Corina B
Job Details: 02/09/2021
DISHWASHER FRIGIDAIRE FBD2400KW9B Replaced the spray arm. Started a cycle. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Amherst, OH 44001
Marie V
Job Details: 02/09/2021
DRYER WHIRLPOOL MGDB855DC4 Cc that the sensor never reads good and clothes still wet . Ran diag found error code of F4E3 restricted air flow. Check vent outside is clear check unit without the vent on is also good. Ohm out red and black wire from control to unit had 2 continuity on both. Check sensor got a wet rag. Pass. Unit will need main control. ; ordrng 1 W11158453 (Control)
Near Cleveland, OH 44106
Joe O
Job Details: 02/09/2021
DRYER WHIRLPOOL WHD560CHW1 Cc: clothes getting stuck on top of lint screenCustomer showed pic of clothing getting stuck on top of the lint screen. Lint screen has flat surface and items getting stuck sitting on top of lint screen while running. No parts will help in this situation. Adjusted front feet to raise the front of the unit a little bit. Op test ok
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/09/2021
REFRIGERATOR MAYTAG MFI2568AES "Found chute paddle broken ordering ; ordrng 1 WPW10131124 (Chute), used 1 SHIPPING (shipping and handling) from stock"
Near Huntsburg, OH 44046
Joe O
Job Details: 02/09/2021
WASHER MAYTAG MVW6200KW0 Cc: softener dispenser not workingFound fabric softener was not selected or on. Ran auto test. Found fabric softener valve is functioning. Unit functioning as designed. Op test ok
Near Cleveland, OH 44114
Joe O
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM "Cc: intermittently tripping breakersFound temps at 6 degrees in freezer and 40 degrees in ff section. Customer has ark fault breaker. Unit pulling .82 amps. Found in defrost unit pulling 3.3 amps. Found unit receiving 117v. Found no ground faults in unit. Unit functioning as designed. Called whirlpool tech line spoke with Adrian, he stated whirlpool recommends using a standard breakers and not to use gfi or arkfaults due varying amp draw. Op test ok
Near Madison, OH 44057
Joe O
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE FRS26R4CBC "Cc: not coolingFound temps in ff section at 54 degrees, freezer at 18 degrees. Found good frost pattern on evap. Found evap fan not running. Found evap fan is receiving proper power. Needs evap fanCustomer does not want to repair at this time; ordrng 1 5303918549 (evap motor service), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Corina B
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced the led lights. Optest ok. ; ordrng 1 W10695459 (Module)
Near Westlake, OH 44145
Marie V
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL KDTM354DSS5 Replaced User interface . Op test okCust still wants main control to be replaced ; O-emld tckt
Near Painesville, OH 44077
Joe O
Job Details: 02/08/2021
WASHER MAYTAG MVWX655DW2 "Cc: noisesFound no stored error codes. Found belt slipping, gear case leaking oil. Found cam slipping. Needs gear case, cam and beltBelt shows out of stock, office to reschedule; ordrng 1 W11454734 (Gear case) and 1 W11239857 (belt) and 1 W10721967 (drive pulley)"
Near Cleveland, OH 44109
Marie V
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KFXS25RYWH2 Called whirlpool tech line spoke Joel. ask me to order the bail arm on ice maker and user interface if is not reading the finger. Will order parts. ; ordrng 1 WPW10378254 (Arm-shut) and 1 WPW10351019 (Extension) and 1 WPW10434052 (Ui)
Near Mentor, OH 44060
Jason N
Job Details: 02/08/2021
REFRIGERATOR MAYTAG MRT118FFFZ05 "Cc unit not coolingFound ff section at 40 degrees, freezer reading 25 degrees. Checked frost pattern on evaporator. Found ice ball on cap tube, coils bare. Unit has refrigerant leak. Unit needs sealed system repair. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor) and 1 Wpw10143759 (Uv drier)"
Near Madison, OH 44057
Joe O
Job Details: 02/08/2021
DRYER WHIRLPOOL WED4616FW0 Installed timer. Ran test cycle. Op test ok
Near Kent, OH 44240
Brian M
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 "Installed ice maker and bin OP Test Ok Customer wanted to order a new door bin No need for return visit ; ordrng 1 242126602 (Door bin), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW8000DW2 Cc unit is loud during spin Found gearcase can not get washplate off Needs gearcase and washplate ; ordrng 1 W10752283 (washplate) and 1 W11455453 (Gearcase)
Near Mentor, OH 44060
Jason N
Job Details: 02/08/2021
WASHER GE GTW720BSN0WS "Cc unit still off balance.Ran diagnostics, found codes 26 for out of balance in final spin. Checked suspension springs install. Checked basket balance ring location marks. Balance marks in proper location. Unit is level. Ran drain and spin test with 4 large wet towels. Spin and drain test passed. Basket speed and balance normal. Could not duplicate an off balance issue at this time. Advised customer about load sizing and redistribution of load during spin cycle if out of balance conditions occur."
Near University Heights, OH 44118
Dan H
Job Details: 02/08/2021
DRYER MAYTAG MED7230HW1 "Customer complaint that it dont work, started normal dry cycle, unit hummed then shut off, found 240vac from L2- N, 120vac from L1-L2, and 120vac from L1-N, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is operating as designed"
Near Lyndhurst, OH 44124
Dan H
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL KRFF507HPS "Customer complaint that doors are uneven, leveled unit, op test good"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT730PAHZ The neutral wire was loose op tested good
Near Ravenna, OH 44266
Brian M
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW4955HW1 Cc of noise still Ran test load with exactly what he had in it from when he heard the noise Let run for 22 min found clutch kit not engaging properly Needs shifter and cam kit ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
Near Bay Village, OH 44140
Marie V
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc that the unit is not working. Took temp found 52* fresh food section and 58 * on freezer. Nothing is working but the lights. Unit will need main control; ordrng 1 W11035836 (Control)
Near Westlake, OH 44145
Marie V
Job Details: 02/08/2021
REFRIGERATOR GE n/a "Cc that the temp on unit changes and does not keep temp. Took temp on freezer found 5* and 49 on fresh food section unit is set at the coldest temp. 4404136534. Check evaporator has frost pattern more than halfway. Condenser fan is running, evaporator fan is running ; ordrng 1 WR49X10273 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Cc of temps in fridge are high Found temps in freezer to be at 3 with product in it found fridge section at 42 with no product in it Advised that this is normal and to put some bottles of water in and let cool for 48 hours
Near Middlefield, OH 44062
Brian M
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Cc unit not cooling properly Found unit to be in a garage that is not temp controlled Found bottles of water frozen in freezer Advised that unit will not run properly due to temps in the garage Advised to watch and let us know when outside temps warm
Near Aurora, OH 44202
Brian M
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed leds OP Test Ok
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/08/2021
DISHWASHER JENN-AIR JDTSS244GS0 Installed clips OP Test Ok