We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Chagrin Falls, OH 44022
Corey L.
Job Details: 03/12/2018
Customer complaint unit is making a loud noise when washing, ran diagnostics, found f7e6 motor fault, f0e2 over suds, the grey plastic piece on top of drive motor is out of round and causing a constant clicking while rotating making it more difficult for motor to work, unit needs new drive motor ; ordrng 1 WPW10006487 (motor-drve), schdld next appmnt for 3/16 FRI
We serviced a
WRS325SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 03/12/2018
Replaced the water hose. Filled a cup, no drips. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 03/12/2018
Found item in pizza box area causing door to not close all the way in one spot. Removed item and opened and closed door many times door sealing each time ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Willowick, OH 44095
Jeff M
Job Details: 03/12/2018
The unit was not cooling properly i found the evap fan not spinning. Installed new fan unit tested good; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Willowick, OH 44095
Arthur V
Job Details: 03/12/2018
The unit was not cooling properly i found the evap fan not spinning. Installed new fan unit tested good; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Willowick, OH 44095
Arthur V
Job Details: 03/12/2018
The unit was not cooling properly i found the evap fan not spinning. Installed new fan unit tested good; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd,
We serviced a
MDB8969SDM3 MAYTAG
Model DISHWASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 03/09/2018
Customer complaint that upper rack is falling, found welds on upper rack track broken, unit needs new upper rack tracks; ordrng 1 W11048934 (track) and 1 W11048936 (track), schdld next appmnt for 3/16 FRI
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Corey L.
Job Details: 03/09/2018
, Customer complaint unit is not heating, confirmed no heat, found element open, replaced element 279838 from truck stock, op test good; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
MAGIC CHEF RANGE
Model CGR3742ADW
Near Willoughby, OH 44094
Arthur V
Job Details: 03/09/2018
Found bake ignitor weak. Needs replaced. Replaced op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
GENERAL ELEC REFRIGERATOR
Model GFE29HMEIES
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 03/09/2018
Customer showed me where water leak came from. Leak was coming from the water valve where the plastic line goes into valve Reinstalled water line tested no leaks. Op test good. No return trip needed at this time ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Chardon, OH 44024
Robert A.
Job Details: 03/09/2018
Found where water line connects to valve, tightened line, not leaking, ran diagnostic cycle, good, no leak, op test okNote the damage from prior leak has not been repaired yet; Job Cmpltd,
We serviced a
WRX986SIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Eric M.
Job Details: 03/09/2018
Installed new led board, op test no good, found one of the led modules in ceiling shorted, ordering new led modules; ordrng 1 W10843846 (module), schdld next appmnt for 3/16 FRI
We serviced a
GFDS35OEL1WW GE
Model DRYER
Near Cleveland, OH 44107
Chad P.
Job Details: 03/09/2018
, Found power button stuck behind console. Corrected. Op test ok. Advised to only lightly push button. Job Cmpltd
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Corey L.
Job Details: 03/09/2018
Customer complaint clothes come out more wet than they used to, found drain filter covered in hair and 2 hair pins, cleared filter, ran diagnostics, no stored faults; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WOS51EC7AW
Near Cleveland, OH 44107
Brian B
Job Details: 03/09/2018
Manager phone # 216-339-0178. Call man when tech arrives. Door not delivered. Called Gail, will reorder and r/s for Tuesday. Range may not be the same one that the part was ordered for. Door that was ordered is for a wall oven. Could not find a mod plate on machine, but it might not even be a whirl product. Office to research before ordering another door.; schdld next appmnt for 3/13 TUE !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Avon Lake, OH 44012
Brian B
Job Details: 03/09/2018
CC that heater and bracket is rusted. Found something external had fallen on heater, causing some oxidation. Tank and bracket are stainless and rust did not come from tank or bracket. Cleaned off area, ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, OH 44012
Brian B
Job Details: 03/09/2018
Replaced led board. Set controls. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon Lake, OH 44012
Brian B
Job Details: 03/09/2018
Replaced broken separator and trim. Set controls. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Cleveland, OH 44113
Brian B
Job Details: 03/09/2018
, Replaced freezer door. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM02
Near Rootstown Township, OH 44272
Robert A.
Job Details: 03/09/2018
Ran diognastic cycle, water temp at fill 94deg, needs to be 120deg, run hot water in sink before starting unit, found top and middle spray arms not spinning correctly, clogged, needs spray arms gasket on disp comming out; ordrng 1 W10803178 (ARM LOW) and 1 W10861000 (DISP) and 1 WP3400918 (RETAINER) and 1 WPW10327455 (TOP ARM) and 1 WPW10605345 (ARM MID), schdld next appmnt for 3/16 FRI
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/09/2018
Installed rt rear burner head, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/09/2018
Replaced element, op test okNote vent too long, Cust Has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279838 (ELEMENT) from stock, Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Mantua, OH 44255
Robert A.
Job Details: 03/09/2018
Installed basket and tub ring, ran recal, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Mantua, OH 44255
Robert A.
Job Details: 03/09/2018
Installed basket and tub ring, ran recal, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
CROSLEY DRYER
Model ZGD7009GW0
Near Mantua, OH 44255
Robert A.
Job Details: 03/09/2018
Installed console and overlay, op test ok; Job Cmpltd,
We serviced a
WZF34X16DW01 WHIRLPOOL
Model FREEZER
Near Brook Park, OH 44142
Chad P.
Job Details: 03/09/2018
Installed control board assy op test ok ... ; Job Cmpltd,
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 03/09/2018
Cc that unit doesn’t seem to be cleaning and getting white spots on clothing. Advised on setting and mods. Also service pointer for this issue. Needs service kit. ; ordrng 1 W11111455 (SERVICE KIT), schdld next appmnt for 3/16 FRI
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Oberlin, OH 44074
Dan H
Job Details: 03/09/2018
Installed new door panel, op test good ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Corey L.
Job Details: 03/09/2018
Lights were off when tech arrived, Disconnected power to unit and reconnected, lights came back on, unit needs new led power supply, replaced led power supply, op test good ; Job Cmpltd
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Corey L.
Job Details: 03/09/2018
Customer complaint unit is leaking in ff section, confirmed 90degree connector at water reservoir is leaking at the seal, unit needs connector; ordrng 1 WPW10271543 (connector), schdld next appmnt for 3/15 THU
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/09/2018
Replaced the control. Optest ok. ; Job Cmpltd
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44112
Corina B
Job Details: 03/09/2018
Replaced the gasket. Tighten the deli door handle. Optest ok. ; Job Cmpltd
We serviced a
GDL20KCSABS GE
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 03/09/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 21 degrees, evaporator fan is running, compressor is running, condenser fan is not running, condenser fan is recieving power, relay on control is clicking on and off, unit needs new condenser fan and control
We serviced a
DU8300XT2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/09/2018
Found wash motor bearing bad. Also, lining on tub is worn out and exposing the steel and rusting through. All parts are nla
We serviced a
MVWB980BG0 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 03/09/2018
Installed new bearing and rps sensor, op test no good, unit needs new stator and rotor ; ordrng 1 280146 (rotor) and 1 WPW10419333 (stator), schdld next appmnt for 3/15 THU
We serviced a
MVWC6ESWW1 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Corey L.
Job Details: 03/09/2018
Customer complaint unit is not draining, tech could not duplicate the problem, intermittent drain and spin could be lid switch failing, customer declined repair; Job Cmpltd
We serviced a
MVWB300WQ1 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Corey L.
Job Details: 03/09/2018
Called techline, techline suggested the shaft may not be allowing basket to float, replaced bearing kit, ran normal cycle, unit filled, advanced to wash, agitated, opened all dispenser valves, continued to agitate, drain and spun, op test good; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
We serviced a
363.9550417 KENMORE
Model REFRIGERATOR
Near Cleveland, OH 44119
Corina B
Job Details: 03/09/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Painesville, OH 44077
Corina B
Job Details: 03/09/2018
CC that the unit only gives hot water on heavy. Ran diag, TEST #5: Temperature Thermistor, is good. Started a normal cycle with hot water, Luke warm. Ran a delicate and a heavy cycle, hot water came threw. Called t/l JK file # 7721463095. Said unit is running as designed. Optest ok. Customer would not sign the pvr, not happy with machine ; Job Cmpltd
We serviced a
WFE320M0AS0 WHIRLPOOL
Model RANGE
Near Painesville, OH 44077
Corina B
Job Details: 03/09/2018
CC that the back burner has an error code when turning on. Ran diag error code f2 shorted key. To replace the main control. Called SM to order part ; ordrng 1 W11032182 (CONTROL), schdld next appmnt for 3/19 MON !
We serviced a
MRT118FFFM01 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 03/09/2018
Customer complaint that unit is not cooling, fresh food section temperature at 65 degrees, freezer section temperature at 65 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, tapped the system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new evaporator and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 3/23 FRI
We serviced a
ADG7005AWW ADMRIAL
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 03/09/2018
Customer complaint of squeaking noise, found roller worn out, unit needs new rollers and idler pulley, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 2 WP37001042 (support )s and 1 WP37001287 (bracket), schdld next appmnt for 3/15 THU
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 03/09/2018
Arrived to find damage to box and GEARCASE. Need to reorder. Cust requests set date for return. ; ordrng 1 W10811956 (GEARCASE), schdld next appmnt for 3/23 FRI
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 03/09/2018
onfirmed debris in sprayers. Wash motor and filters check okay. Needs sprayers replaced. Please schedule for last call of the day. ; ordrng 1 W11101428 (SPRAYER, LOWER) and 1 WPW10448645 (SPRAYER, UPPER), schdld next appmnt for 3/16 FRI
We serviced a
MVWB765FW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/09/2018
Found intelliflow that is supplying water to unit is timing out and shutting water off to unit. Unit stored long fill no fill fault. Cleared faults and advised on intelliflow. Op test ok. ; Job Cmpltd,
We serviced a
G16FARXXYOZ07 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 03/09/2018
Found duck bill failed. Installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 03/09/2018
Found unit is suds lock. Advised how to unlock by pressing and holding start cancel button unit pump turns off and unit will resume normal op. Op test ok. ; Job Cmpltd
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Corina B
Job Details: 03/09/2018
CC the the unit will not turn on. Found the drain pump was running, cancelled the cycle out. Ran a calibration. Ram a normal load filled and washed. Advised cust to use only 1-2 tablespoons of detergent. 6-8 bath towels equals a full load. Optest ok; Job Cmpltd,
We serviced a
KDRP467KSS0 KITCHENAID
Model RANGE
Near Madison, OH 44057
Jeff M
Job Details: 03/08/2018
Bake element is fried at the connector wire needs replaced bake element needs replaced main control is not sending power to bake or broil.; ordrng 1 9760770 (elmnt-bake) and 1 WP4452163 (LENSE) and 1 WP4452164 (LIGHT) and 1 WP8300795 (CONTROL ) schdld next appmnt for 3/13 TUE
We serviced a
WFC7500VW2 WHIRLPOOL
Model WASHER
Near Chardon, OH 44024
Robert A.
Job Details: 03/08/2018
Installed drain pump, ran diognastic cycle, op test ok; Job Cmpltd
We serviced a
KBFS22EWMS7 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 03/08/2018
Customer complaint unit is leaking on bottom of freezer, confirmed ice on freezer floor and evap drain pan, found drain tube clogged with lint and or fur, replaced drain tube, steamed out ice, drain line now clear; Job Cmpltd
We serviced a
AGR6303MFB0 AMANA
Model RANGE
Near Cleveland, OH 44114
Corina B
Job Details: 03/08/2018
CC that the oven will not get to 350*. Found the control is on Celsius and not Fahrenheit. Change the setting. Heated oven to 350. Advised cust to wait 10-15 minutes after the buzzer goes off to insert the food. Optest ok. ; Job Cmpltd
We serviced a
MGS5752BDB WHIRLPOOL
Model COOK TOP
Near Parma, OH 44134
Corina B
Job Details: 03/08/2018
Cust does not want to repair. Job Cmpltd
We serviced a
RGD4516FW0 ROPER
Model DRYER
Near Parma, OH 44129
Corina B
Job Details: 03/08/2018
CC that clothes do not come out dry. Checked outside vent, good. Checked the timer continuity for the time dry, auto did not have continuity. Will need a timer and coils. Called SM to order parts.; ordrng 1 W10328463 (coil-valve) and 1 W10857611 (timer), schdld next appmnt for 3/15 THU
We serviced a
MVWB835DW0 WASHER
Model MAYTAG
Near Avon Lake, OH 44012
Brian B
Job Details: 03/08/2018
Machine leaving white streaks on clothes. Ran calibration and auto test. No codes, all functions working. Checked water hardness. 120 ppm. Advised customer on soap usage, cycles and other factors including running a cleaner through machine. Called whirl TL to document call, Mitch, 7721459307. He said that they have an updated control that adds an extra rinse. Office to order part. Will r/s.; ordrng 1 W11111453 (CONTROL), schdld next appmnt for 3/14 WED
We serviced a
MIR8890AS0 MAYTAG
Model RANGE
Near Avon, OH 44011
Brian B
Job Details: 03/08/2018
Replaced bake element. Heated oven to 350. Op test ok.; Job Cmpltd
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 03/08/2018
Dryer not drying clothes. Found wet lint and water logging up vent. Customer has metal foil vent attached. Advised Cust that this is a fire hazard and must use rigid or semi rigid metal venting. Dryer checks ok; Job Cmpltd
We serviced a
KDTM354ESS WHIRLPOOL
Model DISHWASHER
Near Valley View, OH 44125
Chad P.
Job Details: 03/08/2018
Adjusted feet to properly align the door. Ran test wash, Op test ok ; Job Cmplt
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 03/08/2018
Replaced control board, Op test ok, found dispenser holding water not draining out. Office to order part. Do not need to return customer Said he can install it ; ordrng 1 W11127356 (DRAWER)
We serviced a
AFD2535DEB WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/08/2018
Found compressor seized. Hard start failed. Needs compressor replaced. Cust will be replacing unit. Office to not order parts unless contacted
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 03/08/2018
Cc that unit is not spinning out. Ran diagnostics. No stored faults. Ran service test mode. No faults. Ran unit with load. Op test no good. Found unit will not reach high speed spin. Unit stayed at 11 min for several minutes the. Went to 1 and canceled the spin cycle. Drive system checks and suspension checks good. Needs control replaced. ; ordrng 1 W11201274 (CONTROL ), schdld next appmnt for 3/14 WED
We serviced a
MEDB855DC4 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/08/2018
Could hear noise while dryer is running. Found blower wheel cracked. Office to order blower wheel.; ordrng 1 WP697772 (wheel), schdld next appmnt for 3/14 WED
We serviced a
KMHS120ESS4 KITCHENAID
Model MICROWAVE
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/08/2018
Replaced harness,open door and close,heat up a cup of water,opt test good ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 03/08/2018
Icemaker not making ice. This is due to low water pressure to inlet valve. Customer has a self piercing valve. Advised to have quarter inch valve installed.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44055
Macaulay G.
Job Details: 03/08/2018
Replaced valves and housing. Tested ok. ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 03/08/2018
, Installed new auger motor, shaft, and ice bin, op test good ; Job Cmpltd
We serviced a
MDE6000AYW MAYTAG
Model DRYER
Near Cleveland, OH 44135
Dan H
Job Details: 03/08/2018
Customer complaint of loud noise, confirmed, noise is coming from idler pulley, ordering idler pulley and rollers, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s, schdld next appmnt for 3/14 WED
We serviced a
JJW8630DDS WHIRLPOOL
Model WALL OVEN
Near Westlake, OH 44145
Dan H
Job Details: 03/08/2018
Customer complaint that several buttons on control panel are not working, model/serial tag is worn off, unable to get numbers off of it, got model number off of pop, unit needs new user interface, part is no longer available
We serviced a
WDF320PADS3 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Dan H
Job Details: 03/08/2018
Customer complaint that unit is leaking, found unit leaking from heater mount, heater bolt is damaged, heater is broken, unit needs new heater and bolts; ordrng 1 W10518394 (heater), schdld next appmnt for 3/14 WED
We serviced a
FPUH17D7KF1 FRIGIDAIRE
Model FREEZER
Near Perry Township, OH 44057
Chad P.
Job Details: 03/08/2018
The unit is not cooling. I took the back cover off evaporator only had frost on the top. The unit has no heat transfer the compressor is drawling only .3 ordrng 1 297414900 (evaporator) and 1 5304478809 (compressor), schdld next appmnt for 3/14 WED
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 03/08/2018
nstalled the new parts at work for a few minutes and then the main light control failed at the same spot as the old on I took a picture of the new and old bored you can see at r 15 in r 17 they both turned out. Reorder part; ordrng 1 WPW10515058 (LIGHT), schdld next appmnt for 3/14 WED
We serviced a
CG31400ADW CROSLEY
Model RANGE
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/08/2018
Found bake ignitor open. Replaced with truck stock. Op test good. ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
ATF6700FS1 FRIGIDIARE
Model WASHER
Near Madison, OH 44057
Arthur V
Job Details: 03/08/2018
Tested unit not getting any motor function. Customer basement flooded and when he tried the washer he heard a couple of electrical pops and unit motor not running. Checked motor. Checks good. Needs motor control bd at a minimum Advised this bd may not be the only issue considering some wiring was soaked in water. Part needed is 1-134743500. Customer does not want repaired
We serviced a
KDTE304DSS0 KITCHENAID
Model DISHWASHER
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/08/2018
Ran diognastics, ng unit shut off, found owi sensor shorted, harness corroded, disconnected from control, ran diognastic cycle, good, needs sensor and harnessNote unit is not grounded, needs 3wire plug installed; ordrng 1 W10911101 (HARNESS) and 1 WPW10705575 (SENSOR), schdld next appmnt for 3/14 WED
We serviced a
KODE500EBL02 KITCHENAID
Model RANGE
Near Aurora, OH 44202
Robert A.
Job Details: 03/08/2018
Cleaned oven door glass, op test ok; Job Cmpltd
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 03/08/2018
Machine not draining. Found plug not removed from disposal. Removed plug, ran test cycle, op test ok.; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near East Cleveland, OH 44112
Corey L.
Job Details: 03/08/2018
Customer complaint unit is not operating, started normal cycle, unit powered down about 20 seconds into cycle, ran diagnostics found f5e2 lid lock fault, control sending correct power, unit needs lid lock assembly ; ordrng 1 W10810403 (lid lock assy), schdld next appmnt for 3/13 TUE
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Corey L.
Job Details: 03/08/2018
Customer complaint unit is leaking in ff section, found water leaking pass the water filter itself dripping down back right corner into freezer section through air vent, steamed block of ice at air vent, replaced water filter with truck stock surplus, found water line to fridge was badly kinked, nylon braided hose, customer also says the unit never made ice, jumped IM, nothing unit needs new ice maker; ordrng 1 W10300024 (icemaker), schdld next appmnt for 3/13 TUE
We serviced a
110.76677600 KENMORE
Model DRYER
Near Parma, OH 44129
Corina B
Job Details: 03/08/2018
CC that the unit caught on fire. Found the terminal block was melted. Will need a new terminal block. Advised cust to get the cord. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. ; ordrng 1 279320 (terminal block), schdld next appmnt for 3/15 THU
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Corina B
Job Details: 03/08/2018
CC that the unit does not complete a cycle. Ran diag no codes. Ran a auto test an calibration. Ran a normal load and a bulky/sheet both advanced to wash and a drain and spin with towels. Advised cust to use 1-2 tablespoons of detergent. 6-8 bath towels equals a full load. Optest ok. ; Job Cmpltd,
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 03/08/2018
Customer complaint that unit is not cooling, found no lights on, nothing is running, found 120vac to power supply board, found fuse blown on main control, unit needs new control and power supply board, ; ordrng 1 WP67001360 (supply- po) and 1 WP67006853 (cntrl-elec), schdld next appmnt for 3/14 WED
We serviced a
KMHC319EBS2 KITCHENAID
Model MICROWAVE
Near Rocky River, OH 44116
Dan H
Job Details: 03/08/2018
Installed new mounting nut, op test good ; Job Cmpltd
We serviced a
KUDC10IXWH4 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Brian B
Job Details: 03/08/2018
Found start light light blinking and panel not responding. Held control lock pad for 3 sec and then was able to cancel cycle. Ran diag and test cycle. All functions normal. Advised customer on control lock. Op test ok
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 03/08/2018
Cc rust in dispenser housing. Found too is not rusted, but dispenser rail is rusted. Removed and cleaned dispenser housing. Will need new dispenser. Customer can install. No return visit.; ordrng 1 W10919352 (DISPENSER )
We serviced a
SVE47600B WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Chad P.
Job Details: 03/08/2018
Replaced bake element, OP test ok ; Job Cmpltd,
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/08/2018
Found suspension broken. Needs replaced. No other faults found. ; ordrng 1 W11130359 (SUSPENSION ), schdld next appmnt for 3/14 WED
We serviced a
ASD2575BRS01 AMANA
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/08/2018
Inlet valve is cracked and leaking. Office to order inlet valve.; ordrng 1 WPW10179146 (valve-inlt), schdld next appmnt for 3/14 WED
We serviced a
FGHS2655PF5A FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/08/2018
Filter base is not latching when filter is put in. Office to order filter base.; ordrng 1 242009601 (base-water filter),
We serviced a
KEMS308SSS05 KITCHENAID
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/08/2018
Appliance manager board needs replaced.f6e0 error for lost communication,possible to be other boards. Shipping on this order will also be used for job# 305937. Office to order appliance manager board.; ordrng 1 WPW10119143 (cntrl-elec), schdld next appmnt for 3/15 THU
We serviced a
WRF736SDAM13 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Jeff M
Job Details: 03/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Euclid, OH 44132
Jeff M
Job Details: 03/08/2018
Customer was concerned about how much water the unit was filling with unfortunately explain to them that the washer is designed to fill with as much water as it’s sensing in the drum unit tested good; Job Cmpltd
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44119
Jeff M
Job Details: 03/08/2018
The unit is not lvl and the sump is leaking out of the motor. The unit needs a door seal, sump, and relvl; ordrng 1 W10300924V (SEAL) and 1 WPW10671942 (SUMP), schdld next appmnt for 3/14 WED
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Chardon, OH 44024
Arthur V
Job Details: 03/08/2018
Replaced main control. Op test good. Took core for return ; Job Cmpltd
We serviced a
KFIV29PCMS00 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Corina B
Job Details: 03/08/2018
CC that the fz is not cooling. Ff 37 fz 32. Service pointer W10666205C, Special project S71233 to replace the evap in the ff. Ran test 5 compressor is load when running. Called SM to order parts. ; ordrng 1 W10276644 (compressor) and 1 W10917531 (FF EVAP) and 1 WPW10143759 (drier-uv), schdld next appmnt for 3/15 THU
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44119
Jeff M
Job Details: 03/08/2018
The unit is not lvl and the sump is leaking out of the motor. The unit needs a door seal, sump, and relvl; ordrng 1 W10300924V (SEAL) and 1 WPW10671942 (SUMP), schdld next appmnt for 3/14 WED
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near Aurora, OH 44202
Robert A.
Job Details: 03/08/2018
Sm sending partsCalled cust; schdld next appmnt for 3/13 TUE
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44139
Robert A.
Job Details: 03/08/2018
Ran diognastics, no codes, floor not level, leveled unit, ran spin, good, op test ok; Job Cmpltd
We serviced a
MVWB766FW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Corina B
Job Details: 03/08/2018
CC that the unit is leaking. Found the hot water hose is leaking. Replaced the hose from t/s. Optest ok; used 1 WP89503 (HOSE) Job Cmpltd
We serviced a
KDTM404ESS3 KITCHENDAID
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 03/08/2018
Installed parts listed. Ran normal wash and observed for leaking. Op test ok. ; Job Cmpltd
We serviced a
JMW2430WW00 JENN-AIR
Model MICRO/OVEN COMBO
Near Solon, OH 44139
Robert A.
Job Details: 03/08/2018
Installed inverter, found end of new mag, see pic, need to reorder mag; ordrng 1 W11098747 (MAG), schdld next appmnt for 3/14 WED