Service History 574 | Freds Appliance

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Olmsted, Ohio 44070

David R

Job Details: 06/22/2023

"Cc unit sparked, no power. Unit in garage. Customer just moved in and came from out of state. Dryer power cord arched, burned wires. Gave estimate for repair with new dryer cord, harness, terminal block ; ordrng 1 279320 (Terminal block kit) and 1 PT600L (4 prong dryer cord) and 1 W10901572 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GNW128SSM0WW

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 06/22/2023

"Cc: not spinningCustomer stated unit gets to spin cycle, then time jumps up and unit starts adding more water. Found error codes ue(unbalanced load) fe(overflow) de(lid switch failure) e2(lid micro switch defective). Found lid switch is functioning. Found ub load switch is not functioning. Unit thinks its off balance. Found switch not seated correctly. Reseated. Op test ok"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Highland Heights, Ohio 44143

Jason N

Job Details: 06/22/2023

"Cc unit not working/washing dishes Ran diagnostics, found code 4-3 for motor not running. Wash motor did not turn on during cycle test. Unit will need wash motor/pump replaced. Customer does not want to repair."

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Euclid, Ohio 44123

Dan

Job Details: 06/22/2023

"Installed new drain pump, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYM3

Near Chardon, Ohio 44024

Dan

Job Details: 06/22/2023

"Installed new drain hose, found impeller on drain pump broken, installed new drain pump, op test good ; used 1 W10348269 () from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Parma, Ohio 44129

Corina H

Job Details: 06/22/2023

Replaced the door. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Maple Heights, Ohio 44137

Manny

Job Details: 06/22/2023

"Cc unit not making ice, verify and ice in bin, ran harvest test icemaker homes and filled, and bail arm was out, unit working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB01

Near Shaker Heights, Ohio 44122

Manny

Job Details: 06/22/2023

"Cc unit not cooling, verified and Ff warm, found frost buildup on evap, by metal is open, customer will contact wpl and ask them to cover the repair.; ordrng 1 W11551372 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Willoughby, Ohio 44094

Jason N

Job Details: 06/22/2023

"Cc unit stopped in ff section then freezer sectionFound both sections barely cool. Compressor running, no frost pattern on either evaporator, coils only cool. Tapped system, low side in 13 in/ hg vacuum. Shut down cooling, let system equalize, equalized pressure at 4 psi. Ran test 4 to home 3 way valve. Pressurized system with 140 psi of nitrogen, bubble tested all connections in rear compartment and both evaporators. No bubbles found. Called wp techline, Austin, suggestion at this point from lead is to replace both evaporators and recharge system and have customer monitor.. FF evaporator is not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11566897 (Evaporator freezer) and 1 W11595221 (Evaporator FF) and 1 W11557671 (Compressor)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS0

Near Willoughby, Ohio 44094

Jason N

Job Details: 06/22/2023

"Cc unit not dispensing waterConfirmed no water dispense, unit is making ice. Checked pressure from valve. Good pressure all the way up to the door. Water tube is frozen up inside freezer door. Tried to run hot water through door tube. No good, unable to clear frozen tube. Advised customer they would have to shut unit down and leave door open for at least 24 hrs to allow tube to thaw naturally."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Broadview Heights, Ohio 44147

Bill

Job Details: 06/22/2023

"Cc noise while spinning, confirmed cc spun drum by hand could hear a grinding sound. Pulled agitator out and found bra wire stuck in one of the holes. Removed object. Tested unit op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Seven Hills, Ohio 44131

Corina H

Job Details: 06/22/2023

CC that the unit is leaking in the ff section. Confirmed. Found the drain blocked with sediment. Cleared the drain. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, Ohio 44105

Manny

Job Details: 06/22/2023

"Cc u it not locking, verified and unit wont lock, replaced latch, ran test cycle, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ07

Near Eastlake, Ohio 44095

Joe O

Job Details: 06/22/2023

Replaced doors. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, Ohio 44060

Joe O

Job Details: 06/22/2023

Cycled ice maker. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE0

Near Mentor, Ohio 44060

Jason N

Job Details: 06/22/2023

Cc unit leaking waterWater leak originating from freezer section. Found defrost drain tray iced over. Cleared ice buildup in freezer section. Steamed out defrost drain and ensured good water flow through drain tube. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Orwell, Ohio 44076

Dan

Job Details: 06/22/2023

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.98oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

FRIGIDAIRE BUILT IN FRIDGE

Model FPRU19F8RFE

Near Aurora, Ohio 44202

Corina H

Job Details: 06/22/2023

CC that the unit is not cooling. Confirmed. Found a ball of ice on the evaporator. Used nitrogen found a leak on the evap. Cust does not want to repair at this time. ; ordrng 1 297414901 (Evaporator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/22/2023

Cc unit not cooling properly Found unit not defrosting properly Ran test defrost defrost bi metal open Needs bi metal and jazz board ; ordrng 1 WPW10290745 (harns-wire) and 1 WPW10503278 (refer elect cont brd)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Cleveland, Ohio 44111

Marie V

Job Details: 06/22/2023

"Cc that unit is leaking. Confirmed, found fill hose leaking. Cust will buy new ones. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS01

Near North Olmsted, Ohio 44070

David R

Job Details: 06/22/2023

"Replaced FZ door. Tested and leveled, good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bay Village, Ohio 44140

David R

Job Details: 06/22/2023

"Cc unit when pressing the start button, will not run unless you hold the start button down, if you let go, the cycle will stop. No loose connections. Correct power. The switch isnt closing to keep power running through. Ordering start switch, timer and motor if needed. ; ordrng 1 WPW10117655 (Relay) and 1 WPW10185982 (Timer) and 1 WPL279827 (Motor) and 1 3387134 (Thermostat fix)"

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Cleveland, Ohio 44130

Marie V

Job Details: 06/22/2023

"Cc that unit is taking too long to dry. Confirmed, found vent clogged up outside. Cleared all out. Op test ok"

We serviced a

GE DISHWASHER

Model GDT605PSM4SS

Near North Ridgeville, Ohio 44039

David R

Job Details: 06/22/2023

"Cc unit is stopping halfway through cycle. All components working. Went through diagnostics. All components activating and working. No voltage short. Called and talked to techline. Possible sensor and control issue.Customer will contact if he wants to proceed. ; ordrng 1 WD21X26439 (Control) and 1 WD21X22830 (Sensor) and 1 WD12X25476 (Check valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, Ohio 44147

Bill

Job Details: 06/22/2023

"Cc no ice and evap freezing, confirmed cc last visit, changed Ui again per whirlpool tech line. Customer to monitor."

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Conneaut, Ohio 44030

Dan

Job Details: 06/22/2023

"Installed new capacitor, op test no good , unit needs new harness; ordrng 1 W11569161 (Harness)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2126PB0

Near Geneva, Ohio 44041

Dan

Job Details: 06/22/2023

"Cleared evaporator , installed new defrost thermostat, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Rocky River, Ohio 44116

Manny

Job Details: 06/22/2023

Replaced ice door opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Cleveland, Ohio 44124

Brian M

Job Details: 06/22/2023

"Cc unit runs forever Ran auto test no error codesRan run test and no issues present, can not duplicate abnormal functions advised to watch"

We serviced a

GE REFRIGERATOR

Model PYE22PSHISS

Near Elyria, Ohio 44035

Angel

Job Details: 06/22/2023

Cc that unit is still leaking from unit. Verified all lines drip pan freezer and everything was good even tried filling up drain pan to see if it would leak and nothing. Kept verifying and found that the water was coming from a plant that the customer has in the kitchen every time she would water the plant it would leak on the floor and flow all the way to the front of the refrigerator thinking it was the refrigerator still unit is working fine opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Avon Lake, Ohio 44012

Marie V

Job Details: 06/21/2023

"Cc that unit is not cooling. Confirmed, found fresh food section evaporator leaking oil from factory weld, will need sealed system repair ; ordrng 1 W11505166 (Evaporator) and 1 W10779331 (Compressor) and 1 WPW10143759 (Drier) and 1 TJ90BPV31 (Piercing valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHMXKQ02

Near Wickliffe, Ohio 44092

Joe O

Job Details: 06/21/2023

Recovered refrigerant.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ12

Near Cleveland, Ohio 44105

Manny

Job Details: 06/21/2023

"Cc unit doing the same thing, verified and some ice in the bin but a bunch of it stuck between the bail arm and icemaker, unit needs icemaker, customer stated pantry drawer no going in all the way, verified and pantry drawer not sitting on the tracks and kept falling, end caps warped, ordering end caps drawer and slides; ordrng 1 W11548540 (Ice maker) and 1 W10874836 (endcap) and 2 WPW10235370 (glide)s and 1 WP67003531 (drawer- pa)"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Chardon, Ohio 44024

Brian M

Job Details: 06/21/2023

"Cc unit wont run Found belt broken Needs belt ; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Painesville, Ohio 44077

Jason N

Job Details: 06/21/2023

"Cc unit dryer not tumbling Pulled front dryer panel. Found belt shredded and broken, looks to have been installed incorrectly. Ordering replacement belt. ; ordrng 1 3394652 (Belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB02

Near Burton, Ohio 44021

Brian M

Job Details: 06/21/2023

Cc fridge had noiseCustomer showed recording of noise Noise is normal its sizzle sound from the defrost cycle

We serviced a

WHIRLPOOL REFRIGERATOR

Model G2IXEFMWS02

Near Mentor-on-the-Lake, Ohio 44060

Jason N

Job Details: 06/21/2023

Installed filter housing. Turns water on. Checked for leaks. Ran water dispense test to purge air from system. Op test good.

We serviced a

MAYTAG WASHER

Model MHWE301YW00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/21/2023

"Cc unit kit spinning out Found unit to have bearing play and possibly an issue with motor Motor is NLA Quoted for bearing ; ordrng 1 W11239041 (tub-outer) and 1 WPW10111158 (gasket), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW

Near Aurora, Ohio 44202

Brian M

Job Details: 06/21/2023

Cc of vibration and walking Found unit not installed on proper pedestal They used old one and a section hangs off Checked suspension and ran tear cycle could not get unit to vibrate or walk

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO42QMB01

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 06/21/2023

"Installed condenser fan motor. Power unit on, unit starting to cool. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Solon, Ohio 44139

Brian M

Job Details: 06/21/2023

Cc leak Found over suds Advised on soap usage

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Willoughby, Ohio 44094

Jason N

Job Details: 06/21/2023

"Cc unit stopped making ice. Customer stated unit stopped making ice for several days, unit has since started producing ice again. Found ice container full of ice. Water is present in ice maker, ice maker recently harvested. Ran test 3 fan tests, all fans working properly. Ran test 16/17, door switches reading closed. Ran test 37 ice box thermistor, reported back as passed. No issues found at this time, ice maker is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 06/21/2023

"Cc unit ice maker making gurgling noise occasionally and lights in refrigerator section having issuesFound FF module dim, 1 LED in module is out. Module will need replaced. Customer stated he wants to try installing module himself. Ran functionality tests, found noise in question is the damper control. Damper is working correctly, but is making some noise. Customer does not want to replace damper. Ordering module only, and no return visit. ; ordrng 1 W11527432 (Module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 06/21/2023

Cc unit making iceFound no ice in container. Found ice maker switch turned off. Turned switch on and ran manual ice maker cycle test. Ice maker indexed properly and filled mold with water. Op test good.

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near South Euclid, Ohio 44121

Manny

Job Details: 06/21/2023

"Cc unit not starting, and that her husband the breaker tripped, breaker was off turned on and ran dryer, breaker tripped, reset and ran again,breaker is weak, advise customer to have an electrician replace breaker. Unit working as designed"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC1

Near Cleveland Heights, Ohio 44112

Manny

Job Details: 06/21/2023

"Cc unit not heating, verified and flame comes on for about 3 mins then go off, notice the vent crushed on top and bottom and prevents flame from staying on, removed vent and flame stays on, unit need new vent"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Cleveland, Ohio 44102

Manny

Job Details: 06/21/2023

"Cc unit not working, verified and ran diagnostics and f2e1 for key stuck on keypad, ran test cycle unit working properly, test cycle finished and ran normal cycle unit comes on, unit working as designed advise customer to monitor the unit and if he see the issue again to let us know and we can take another look."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Lakewood, Ohio 44107

Manny

Job Details: 06/21/2023

"Replaced, door seal and gasket, ran test no leaks, theres is tons of calcium buildup advise customer to run clean cycle with white vinegar to prevent buildup and unit leaking again. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Willowick, Ohio 44095

Jason N

Job Details: 06/21/2023

Recovered refrigerant. Installed ff evaporator. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.5oz of r134a. Good frost pattern on evaporator.Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good.

We serviced a

SAMSUNG DRYER

Model DV45H7000GW/A2

Near Cleveland, Ohio 44119

Corina H

Job Details: 06/21/2023

"CC that the unit will run for 20 or less seconds and shuts off. Confirmed. Found the idler pulley cracked. Replaced the pulley from t/s. Opt test ng. Found the motor is burnt. Will need a new motor and wheel. ; ordrng 1 DC31-00055G (Motor) and 1 DC67-00180B (Wheel), used 1 DC93-00634AXXX (XXNO REODERIDLER PULLEY), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Elyria, Ohio 44035

David R

Job Details: 06/21/2023

"Cc unit will not turn on when pressing power button. Confirmed, on button will not work or pressing any other option as well. Knob will turn and then all lights will come on. Unplugged, took about control panel. Found the board must of never sit correctly in spot or just came out of place, was just sitting there. Corrected placement. Tested, did not advance in diagnostics, replaced capacitor from t/s. tested again. Good. All components working. Op Test Ok.; used 1 W11428524 (CAPACTIOR) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lorain, Ohio 44055

Angel

Job Details: 06/21/2023

Cc that inlet valve is making a sound when filling. Confirmed inlet valve squealing when filling will need valve replaced. Replaced inlet valve with surplus stock I had tested unit opt test good.; used 1 W11210463 (Valve) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Madison, Ohio 44057

Dan

Job Details: 06/21/2023

"Customer complaint of frost build up in freezer section causing unit not to cool, found evaporator freezing up, unit needs new defrost heater/harness ; ordrng 1 W11650661 (Heater)"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Avon, Ohio 44011

Angel

Job Details: 06/21/2023

Installed lid and recommended customer to try to not force the lid back any further than what it goes already because it can break again opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS01

Near Shaker Heights, Ohio 44122

Bill

Job Details: 06/21/2023

"Cc water leaking, could not confirm. Floor was dry, drip tray was dry. Tried the drain, clear no clogs. Had customer run the water dispenser, while I monitored the water lines. No leaks, unit operating as intended. Can only guess that the drip pan over filled during a power outage."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Shaker Heights, Ohio 44120

Bill

Job Details: 06/21/2023

"Cc not enough water, could not confirm. Did find hot supply partially open. Ran diagnostics no error codes found, ran auto test unit passed. Ran calibration, tested unit with quick wash. Opt test good."

We serviced a

GE DISHWASHER

Model ZDT800SIF5II

Near Perry, Ohio 44081

Dan

Job Details: 06/21/2023

"Customer complaint that start button is not working, confirmed, button is pressed into user interface and not popping back up, unit needs new silicon buttons and start button ; ordrng 1 WD21X20299 (Silicon buttons) and 1 WD09X20394 (Button), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Avon, Ohio 44011

David R

Job Details: 06/21/2023

"Cc plastic burning smell at end of cycle. Found burned plastic stuck under the heater, took pics. Customer already know bottom rack wheels are falling off. Ordering wheels, let customer know to make sure there are 4 of them. ; ordrng 1 WPW10195417 (Lower rack wheels), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Westlake, Ohio 44145

David R

Job Details: 06/21/2023

"Cc unit still vibrates, out of place. Replaced shock absorbers from surplus. Also crushed vibration pads. Put all 4 underneath. Ran with load of towels, quick wash. Good. Op Test Ok. * advise of no over loading and putting on correct cycles and spins. ; used 4 W11545322 ( Shock absorbers) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Westlake, Ohio 44145

Angel

Job Details: 06/21/2023

"Cc that unit will not cool properly and it completely shut off on them no lights no nothing and when they flipped the breaker to reset it, it came back on and it happened about 3 times. Verified and found that evaporator is frosting over will need evap thermistor replaced and control board. Verified parts and control board is discontinued tried verifying in service matters and service pointer came up but its discontinued can not repair unit. ; ordrng 1 WPW10219462 (Discontinued) and 1 WP2188820 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Cleveland, Ohio 44115

Corina H

Job Details: 06/21/2023

"CC that there is water leaking on the freezer into the ff section. Confirmed. Found the drain hole blocked with ice. Steamed out the drain hole. Checked the drain in back, water filling into the drain pan. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Avon Lake, Ohio 44012

Marie V

Job Details: 06/21/2023

"Cc unit wtill shutting off, confirmed replace overlay, set to recommended temp, allow 24 hours to reach normal temps."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Avon Lake, Ohio 44012

Marie V

Job Details: 06/21/2023

"Cc that when running normal and towels sometimes unit does not spin the clothes out and they are soaking wet. Ran diag found error code F0e2 , f0e5 . Ran auto test, spin is good. Explain cust error codes, unit is working properly at this point. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH78019HV0

Near Lyndhurst, Ohio 44124

Bill

Job Details: 06/21/2023

"Cc intermittent warning to close door after door is closed, could not confirm, unit was acting normal while testing. Went and ordered new switches for door, and charcoal filters at customers request. Scheduled follow up for 6/23; ordrng 2 W10211974 (Micro switch)s and 2 8206230A (Charcoal filter)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Painesville, Ohio 44077

Dan

Job Details: 06/21/2023

"Customer complaint of d5 error, ran diagnostics no error codes found, started normal wash cycle, door locked, unit filled and began washing, canceled and ran drain and spin, drain pump is working, unit spins, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Westlake, Ohio 44145

Marie V

Job Details: 06/21/2023

"Cc that unit stopped working. Confirmed, theres water at the tub. Control is getting 120V but no operating, verify ohms on drain pump is over the limit,. Unit will need new control and drain pump. Cust will call back if they want to continue ; ordrng 1 W11396717 (Drain pump) and 1 W11419171 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model LAT2600AAE

Near Cleveland, Ohio 44102

Angel

Job Details: 06/21/2023

Cc that washer is not turning on. Confirmed theres no power to outlet checked breaker box for her but everything was on made sure the fuses she has were good and they were so I used an extension cord to test unit on another outlet and worked she will need an electrician to verify issue with outlet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near Montville, Ohio 44064

Dan

Job Details: 06/21/2023

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at-14 degrees, found evaporator fan not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 WPW10128551 (Fan motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Cleveland, Ohio 44113

Corina H

Job Details: 06/21/2023

Replaced the hinges. Tested. Door closing. No leaks. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Cleveland, Ohio 44111

Marie V

Job Details: 06/21/2023

"Cc that unit has an error code. Confirmed, found drain pump catch was clogged, corrected and tested unit. Will need new drain pump as well.; ordrng 1 WPW10605427 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Rocky River, Ohio 44116

Marie V

Job Details: 06/21/2023

"Cc that the unit is not spinning the clothes out. Ran drain and spin, pass, ran diag F0E2 oversuds conditions detected, f7e1 speed basket fault, f0e5 off balance load. replaced latch and shifter from T/S. Ran calibration, op test ok; ordrng 1 W10404050 (Latch), used 1 WPW10006355XXX (XXNO REORDERACTUATOR), from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Fairview Park, Ohio 44126

Marie V

Job Details: 06/21/2023

"Cc that the unit is not draining the clothes out at the end of the cycle and that the unit is hot. Ran diag, no error codes, stared a cycle unit stuck in 10 min, canceled cycle and found hot and cold water reversed, corrected issue and ran quick cycled again. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 06/21/2023

"Installed control, and drain pump. Ran auto test. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Mayfield Heights, Ohio 44143

Joe O

Job Details: 06/21/2023

"Cc: left door not self closing, door alarm not going offAdvised customer the refrigerator does not come with automatic self closers. Customer showed in manual the article where on some models they come with automatic self closers. Left door open. Found door alarm went off after about 10 mins. Customer stated door alarm not going off when door is just sitting on the mullion rail. Customer had to find the location to get door to stay in that position. Door just slightly pushing door switch. Called whirlpool tech line to document spoke with Andrew. Advised no issues found. Unit functioning as designed. Op test ok"

We serviced a

AMANA WASHER

Model NED4655EW1

Near Bedford, Ohio 44146

Joe O

Job Details: 06/21/2023

Cc: does not workConnected. Tested. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Brooklyn, Ohio 44144

David R

Job Details: 06/21/2023

"Cc unit not washing. By passed door and started a normal cycle, water entered and wash motor started working, spray arms turning. Excess Suds. Ran diagnostics, suds error. Let run through diagnostics, all components working and spray arms moving. Checked all components. Found wash sensor chipped and broken under filter, replaced from surplus. All spray arm holes are cleared. Tested, put load in. Good. Op Test Ok. ; used 1 W11084121 ( Sensor) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Garfield Heights, Ohio 44125

David R

Job Details: 06/21/2023

"Door switch broken as well, moving around by itself and noise from it. Ordering door switch and replace other parts on return with it. ; ordrng 1 W11551763 (Door switch)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 06/21/2023

Installed heater OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Beachwood, Ohio 44122

Brian M

Job Details: 06/21/2023

Cc unit my draining Found clog at sink Unclogged Ran fill and drains OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF04

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 06/21/2023

Replaced the valve. Tested the valve and ice maker. No leaks. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near South Euclid, Ohio 44121

Joe O

Job Details: 06/21/2023

Cc: not heatingFound thermal cut off open. Replaced thermal cut off. Tested. Unit is heating. Minimal heat transfer through venting. Advised customer to have venting cleaned. Op test ok ; used 1 279816 (CUTOFF) from stock

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Parma, Ohio 44134

Bill

Job Details: 06/21/2023

"Cc would start filling stop, then cycle again. Confirmed cc found drain hose laying flat on the ground. Explained to customer what the system is doing and demonstrated what I was saying. Told customers that when I pull up diagnostic that I would get a long fill code. Pulled diagnostics code, had code f8e1 long fill. Hung hose over valve. Ran unit unit operated as intended. Recommend to customer to mount hose at that level and to get an extension kit for hose."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Brecksville, Ohio 44141

David R

Job Details: 06/21/2023

"Cc unit not cooling correctly in FZ. Temp sensor 19* FZ, 40* FF. All fans working, no frost build up on evaps. 0 Low, 150 High while running. Resting 45 Low, 50 high. Called whirlpool,. Went over what was replaced, went over pressure readings, good. Tried test 40 for 3 way valve. Frost forming on FZ evap. Control issue. Control about dispenser controls all temp functions. Ordering control and 3 way solenoid. ; ordrng 1 W11533211 (Control) and 1 W11429989 (Solenoid)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Strongsville, Ohio 44149

David R

Job Details: 06/21/2023

"Cc unit not making ice. Door wires cut through. Will need new door. ; ordrng 1 LW10744163 (Door (stainless)), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Wellington, Ohio 44090

David R

Job Details: 06/21/2023

"Cc unit not draining water or finishing cycle. Found broken wires by drain pump. Spliced, corrected. Good. All water drained, ran diagnostics, good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HV

Near Novelty, Ohio 44072

Brian M

Job Details: 06/21/2023

Ui keeps backing out Error f6e0 Needs ui ; ordrng 1 W11335275 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Chesterland, Ohio 44026

Brian M

Job Details: 06/21/2023

Installed icemaker Cycled icemaker Advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBL00

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 06/21/2023

Replaced the upper and lower blower fans. Tested. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Parma, Ohio 44134

Angel

Job Details: 06/21/2023

"Cc that washers stopped and there was still water in it. Confirmed cc, unit was flashing F9E1 long drain looked underneath unit and found drain pump wires came off connector probably from an off balance load. Reconnected wires with connector tested unit opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma Heights, Ohio 44130

Angel

Job Details: 06/21/2023

"Cc that agitator is making a loud noise. Verified and confirmed agitator was loose. Removed it from shaft and it had dome shavings around splines but gearcase shaft was kind of worn too so I tightened bolt and tested unit with clothes in it because by hand it was working fine and with weight it will not agitate Unit will need gearcase, agitator, belt and cam gave customer estimate and decided not to continue with repair.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WP3951744 (Agitator), used 1 WPW10006384 (BELT) from stock"

We serviced a

GE REFRIGERATOR

Model GFE24JGKGFBB

Near Austinburg, Ohio 44010

Dan

Job Details: 06/21/2023

"Customer complaint that unit is not making ice, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair at this time ; ordrng 1 WR30X35286 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrs321sdhz08

Near Rocky River, Ohio 44116

Manny

Job Details: 06/21/2023

"Cc unit not cooling, verified and temperatures in Fz at 29 and Ff at 52, evap is covered is frost, heater is open and not power from control to heater, ordering control and heater.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control)"

We serviced a

WHIRLPOOL WASHER

Model LSN1000LW0

Near Parma, Ohio 44129

Bill

Job Details: 06/21/2023

"Cc not working as it should, confirmed cc last visit. Ordered new motor, timer, cam, and coupling. Scheduled follow up for 6/23.; ordrng 1 WP8529935 (Motor) and 1 WP3954071 (Timer) and 1 285753A (Coupling) and 1 285809 (Cam)"

We serviced a

GE REFRIGERATOR

Model DSHS6VGBBCSS

Near Euclid, Ohio 44117

Joe O

Job Details: 06/21/2023

Cc: vibration noiseInstalled new evap fan motor. No vibration. Op test ok

We serviced a

KITCHENAID ICEMAKER

Model KUID308ESS2

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 06/21/2023

"CC that the unit is not making ice. Confirmed. Ran diag no water going in. Checked the water coming out, good pressure. Valve is humming. Will need a new valve. ; ordrng 1 W10897719 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JSC24C8EAM00

Near Avon, Ohio 44011

Marie V

Job Details: 06/21/2023

"Cc that unit is not cooling properly or making ice. Confirmed, took temps over 40* freezer and almost 50* fresh food section,. Took evaporator cover off and found theres no frost just a small line. Verify with UV light on both evaporator and back of unit, found die on fresh food section evaporator coming in from wall. Took pics and showed cust, no die nowhere else on unit. Has internal leak. It cannot be repaired."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Seven Hills, Ohio 44131

Bill

Job Details: 06/21/2023

"Cc no lights, confirmed cc last visit, changed board and harness. Tested opt test good"

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Brooklyn Heights, Ohio 44131

Angel

Job Details: 06/21/2023

Cc that washer was not locking and would not start cycle. Found latch broken replaced latch tested unit opt test good.

We serviced a

WHIRLPOOL WALL OVEN

Model n/a

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 06/21/2023

"CC that the unit is not working. Confirmed. Found the thermal fuse is open. Will need a new fuse. Cust can install; ordrng 1 WPW10545291 (Thermal fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PF7A

Near Ashtabula, Ohio 44004

Dan

Job Details: 06/21/2023

"Customer complaint that unit is freezing evaporator solid and customer has had to defrost several times and has replaced defrost thermostat , defrost heater is working, unit needs new control, customer does not want repair ; ordrng 1 5304502779 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

Our Service

Our Training