Service History 575

We serviced a
MGDC500VW0 MAYTAG
Model DRYER
Near Brook Park, OH 44142
Chad P.
Job Details: 08/13/2018
Found blower cracked in half. Not able to remove from motor. Also belt worn. Needs all replaced. ; ordrng 1 279827 (motor) and 1 WP694089 (WHEEL) and 1 WPW10198086 (BELT )
We serviced a
MVWC565FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 08/13/2018
Unit not responding to start button or diagnostics. Led on control not lit. Power to unit and control checks good. Needs control replaced. ; ordrng 1 W11162438 (CONTROL)
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Conneaut, OH 44030
Arthur V
Job Details: 08/13/2018
Tested unit. Good heat and good air flow. Releveled for customer. Advised using a time dry on high heat for towels. Unit test good ; Job Cmpltd,
We serviced a
HOTPOINT DRYER
Model HTDX100ED6WW
Near Conneaut, OH 44030
Arthur V
Job Details: 08/13/2018
Replaced timer and knob. Op test good customer to reinstall vent etc. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model WGD8000BW0
Near Mentor, OH 44060
Arthur V
Job Details: 08/13/2018
Cycled dryer. Unit was running when I arrived and gas valves were still lighting — customer has limited air flow at outlet outside. Customer has to long a piece of venting causing unit to short cycle. Gave customer number to dryer vent wizards if needed. Unit heating and operating normally. Op test good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Mentor, OH 44060
Arthur V
Job Details: 08/13/2018
Replaced inner door assy op test good. Also replaced detergent dispenser ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd
We serviced a
CAE2745FQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Chad P.
Job Details: 08/13/2018
Found unit stored shifter fault. Found shifter unplugged. Plugged in. Removed load from unit and ran calibration mode. Op test ok. ; Job Cmpltd
We serviced a
KFIS29BBWH00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details: 08/13/2018
Installed evap and filter drier. Charged unit 5.5 oz r134@. Op test ok. 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23INSS01
Near Ravenna, OH 44266
Robert A.
Job Details: 08/13/2018
Found unit unplugged, at rm temp, plugged in, found ui going dim and beeping, needs control set and cust wants a water filterCust to let us know; ordrng 1 EDR3RXD1 (FILTER5149) and 1 W10823804 (CONTROL34151) and 1 WP2307037 (UI22579),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Kent, OH 44240
Robert A.
Job Details: 08/13/2018
Note floor is damaged, took pics, put down floor protection,Recovered refrigerant, installed ff evap and drier, pulled 28”vac w/pumo, watched, chatged 5.5oz r134a, ran test 4, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 TJAF1200 (FITTING) from stock, Job Cmpltd
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Kent, OH 44240
Robert A.
Job Details: 08/13/2018
Ran diognostics, off bal load, lid lock fault, ran unit, , found oil leaking out of gear case, motor, shifter ect covered in oil; ordrng 1 W10721967 (SPLUCH) and 1 W10838613 (LATCH) and 1 W10890624 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD), schdld next appmnt for 8/16 THU ! [**],
We serviced a
DU1055XTVD1 Whirlpool
Model Dishwasher
Near Willoughby Hills, OH 44092
Brian M
Job Details: 08/13/2018
Cc that unit has long cycle time Ran auto test test completed in allowed amount of time Advised customer that this unit does take up to 105 min maybe a few min longer ; Job Cmpltd,
We serviced a
KDSS907SSS03 Kitchenaid
Model Gas Range
Near Mentor, OH 44060
Corey L.
Job Details: 08/13/2018
Installed parts, op test good; Job Cmpltd
We serviced a
C301 Whirlpool
Model Range
Near Willoughby Hills, OH 44092
Brian M
Job Details: 08/13/2018
Cc that unit has exposed wires and blower does not workFound wire cover plate missing Found blower wheel getting power but not spinning Wire cover is no longer available to order Needs blower motor ; ordrng 1 707704K (motor net),
We serviced a
KSF26C6XYY05 kitchenaid
Model refrigerator
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/13/2018
Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 5.3oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
RF263LXTQ3 whirlpool
Model range
Near Mentor, OH 44060
Brian B
Job Details: 08/13/2018
Replaced 4 burner switches and missing screws. Tested all burners. Op test ok .; Job Cmpltd
We serviced a
MGDC215EW2 maytag
Model dryer
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/13/2018
Door latch broke,ordering new customer show me pop date 4-30-18 also took pic ; ordrng 1 WPW10569603 (switch-dor)
We serviced a
MVWB880BW0 maytag
Model washer
Near Avon, OH 44011
Gabriel P
Job Details: 08/13/2018
Cc washer leaking somewhere ,ran diagnostics,opt test ok,no error code did not see water in the pan there was old dry water with lints ran cycle no leaks told customer if she see any water to call us back did not leave water mat customer has a pan underneath washer ; Cllct
We serviced a
MEDB400VQ1 maytag
Model dryer
Near Avon, OH 44011
Gabriel P
Job Details: 08/13/2018
Cc of a squeak noise when fill with lots towels,found idler pulley shut with thick grease,replace with truck stock,opt test ok;
We serviced a
MHW8200FW0 maytag
Model washer
Near Brecksville, OH 44141
Corina B
Job Details: 08/13/2018
Cust showed pop, sent pic. CC that the dispenser empties after 2 loads when full. Ran diag no codes. Checked the dispenser motor, 1563ohms. Ran test 3 dispenser found 1 position. Found the dispenser at 3x and normal water. Set it at 6x and soft water. Ran CO test again for C3, good. Advised cust to run a load and see if the minimum comes out. Optest ok; Job Cmpltd
We serviced a
MAH4000AWW maytag
Model washer
Near Willoughby, OH 44094
Corina B
Job Details: 08/13/2018
Replaced the timer. CCthat the cold water does not flow into the unit. Checked the hose, good. Will need a new water valve.
We serviced a
WTW8240YW0 whirlpool
Model washer
Near Eastlake, OH 44095
Brian B
Job Details: 08/13/2018
CC that machine is leaking from right front corner. Ran co test cycle. Water leaking from under sub top and running down side of tub. Removed and cleaned , and sealed sub top with silicone sealant. No damage to top itself. Ran test cycle. Op test ok
We serviced a
WGD8500BW0 whirlpool
Model dryer
Near Eastlake, OH 44095
Brian B
Job Details: 08/13/2018
Found broken door latch. Replaced from t/s. Ran test cycle. Op test ok.; used 1 WPW10111905 (DOOR CATCH) from stock, Job Cmpltd
We serviced a
MFW2055DRM00 maytag
Model refrigerator
Near Eastlake, OH 44095
Brian B
Job Details: 08/13/2018
Checked temps, 2 frz, 39 ff, correct. CC that water valve makes banging noises. When water filter is installed, machine makes hammering noise from filter head. Will need new filter head. Also, damper sometimes is very noisy. Will need damper and filter head. Office to order parts.; ordrng 1 W10844267 (FILTER HEAD) and 1 W11087463 (DAMPER)
We serviced a
KUDP02SRSS1 kitchenaid
Model dishwasher
Near Willoughby Hills, OH 44094
Brian B
Job Details: 08/13/2018
Machine not draining. Removed pump, no obstructions. Pump humming. Also, door cable broken
We serviced a
GSH25JFXNCC GE
Model Refrigerator
Near Euclid, OH 44119
Corey L.
Job Details: 08/13/2018
Ice cube stuck in ice chute flap again causing frost in chute, replaced recess asm, advised customer to make sure ice gets dropped from chute that may drop after dispenser is released which is normal, op test good; Job Cmpltd
We serviced a
W8RXEGMWQ01 Whirlpool
Model Icemaker
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 08/13/2018
Cc water pouring over ice marker Found ice maker fill tube clogged with ice Cleared ice ran test harvest OP TEST OK
We serviced a
MBF1953YEW2 Maytag
Model Refrigerator
Near Cleveland, OH 44110
Corey L.
Job Details: 08/13/2018
Customer complaint of no ice production, ice bin was empty, cycled ice maker, ice maker did not cycle, ice maker failed, unit needs new ice maker assembly, used im from ts, op test good; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
KBLS36FKB00 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44108
Corey L.
Job Details: 08/13/2018
Customer complaint call for service light is on, confirmed, temps is ff were 50, frz was 0, evaporator fan not running, evap has good frost pattern, evap fan not running in service test mode either, unit needs new evap fan motor, ; ordrng 1 8201589 (fan motor)
We serviced a
MFC2062FEZ01 MAYTAG
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Dan H
Job Details: 08/13/2018
Customer complaint that door alarm is not working, found door alarm turned off on control panel, turned on door alarm, door alarm is working, op test good ; Job Cmpltd
We serviced a
WRS325SDHZ01 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Macaulay G.
Job Details: 08/13/2018
Not defrosting which is causing temperature in fresh food as well as freezer, to not be cold enough. Also, water filter is not allowing water to flow through.; ordrng 1 EDR1RXD1 (water filter) and 1 W10911770 (HARNESS) and 1 W11174836 (CONTROL )
We serviced a
WRF560SEYM02 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/13/2018
Customer complaint of loud noise, found frost build up into evaporator fan causing noise due to freezer section door not closing properly, found left side track broken, unit needs new freezer section drawer tracks and evaporator thermistor ; ordrng 1 W10902214 (THERMISTOR ) and 1 WPW10397635 (TRACK ) and 1 WPW10397636 (TRACK)
We serviced a
KEMS307GBL0 KITCHENAID
Model MICRO OVEN
Near Novelty, OH 44072
Dan H
Job Details: 08/13/2018
Customer complaint that unit shows probe error, confirmed, unit is showing probe symbol and temperature when no probe is connected, unit needs new control, part is no longer available ; ordrng 1 4452482 (CNTRL)
We serviced a
WFE505W0HZ0 Whirlpool
Model Range
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/13/2018
Cc that unit sparked Could not duplicate a spark issueRan test bake up to 250 OP TEST OK
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44106
Paul P.
Job Details: 08/13/2018
Tested refrigerator, ran through control board troubleshooting. Found FF evaporator had frosted up and thermistor was not reading temperature properly for defrost. Defrosted evaporator. Found brass thermistor, soldered in newer style thermistor with 2mm heat shrink wrap from van stock. Refrigerator is now working properly. Set down mitigation mat.; used 1 W10902214 (THERMISTOR)
We serviced a
KRMF606ESS00 Kitchenaid
Model Refrigerator
Near Kirtland, OH 44094
Brian M
Job Details: 08/13/2018
Installed fan OP TEST OK ; Job Cmpltd
We serviced a
MHW5100DW0 Maytag
Model Washer
Near Beachwood, OH 44122
Corey L.
Job Details: 08/13/2018
ustomer complaint sometimes washer doesn’t complete and beeps then flashes 1hr, unit was in mid cycle with full load when tech arrived 22 min remaining on display, canceled cycle, unit drained lots of suds trying to drain out, ran diagnostics, found f3e1 water level system error, f5e3 door unlock error, f8e3 overflow condition, f0e1 load detected during washer cleaning cycle, ran water level system test(quick wash), unit filled and sensed when to shut fill valve off, unit is operating as designed, customer using powdered detergent, advised customer only to use 1-2 tablespoons of an he detergent
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Newbury Township, OH 44065
Dan H
Job Details: 08/13/2018
Installed new hub, op test good ; Job Cmpltd
We serviced a
KFIS20XVMS2 KITCHENAID
Model REFRIGERATOR
Near Novelty, OH 44072
Dan H
Job Details: 08/13/2018
Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line
We serviced a
WMH32519HZ1 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/13/2018
Replaced main control and user interface. All tested ok.; Job Cmpltd
We serviced a
WFW70HEBW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/13/2018
Replaced bellow. All tested ok
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Chad P.
Job Details: 08/13/2018
Unit in total no cool. Comp checks good. Hi side lines checks good. Needs evap and drier. Also, doors rusting. ; ordrng 1 LW10803941 (DOOR) and 1 LW10803965 (FREEZER DOOR ) and 1 W10836706 (EVAP ) and 1 W10843121 (DRIER )
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Mentor, OH 44060
Arthur V
Job Details: 08/13/2018
Found bearing loud And evidence of it leaking. Needs shaft and bearing kit and sensor. Extra time ; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/16 THU ! [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/13/2018
Ice bin full, Ran diagnostics, tested thermistors, fan and damper, goor air flow, removed packing foam from inside unit, moved product from rear of shelves for better air flow, door seals good, op test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/13/2018
Ran diognostics, 6-4 suds in unit, watched cycle, good, ran rinse cycle 2x, cleared suds, reset owi sensor, op test ok. Cust to watch; Job Cmpltd,
We serviced a
KSSS36MDX Kitchenaid
Model Refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 08/13/2018
Installed evap fan OP TEST OK
We serviced a
110.47511701 Kenmore
Model Washer
Near Chardon, OH 44024
Brian M
Job Details: 08/13/2018
Cc that unit is showing error code Customer had bottom cover removed Ran diagnostics found error F28 mcu communication error Ran self test 2 times in a row no issues presented Ran express wash test cycle OP TEST OK
We serviced a
PDWF880R10SS GE
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 08/13/2018
Installed new door gasket and spring, op test good
We serviced a
WTW8540BW0 Whirlpool
Model Washer
Near Shaker Heights, OH 44122
Corey L.
Job Details: 08/13/2018
Customer complaint just fills a little bit then an error code, find unit unlevel leaning towards the floor drain in basement, leveled the unit, ran diagnostics found f51 motor rps failure, cleared code, basket moves by hand, started drain and spin cycle, unit sensed and spun, ran manual test high speed spin, unit had worked itself closer to the drain which made it very unlevel, nothing was damaged, unit is operating as designed ; Job Cmpltd
We serviced a
FGHS2631PF3 Frigidaire
Model Refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/13/2018
, Replace part listed,opt test ok ; Job Cmpltd
We serviced a
WRX735SDBM03 Whirlpool
Model Refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/13/2018
, Cc light doesn’t work on fridge and freezer door not having good contact with switch I’m raising door up a little so it will keep light shut,notice door bent on top so when you close door it goes under switch lock this door had to be drop when deliver fridge led light had a loose connection it started working opt test ok; ordrng 1 13107111SQ (dor-fip ss)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near MENTOR ON THE, OH 44060
Brian B
Job Details: 08/13/2018
Replaced listed parts. Found stiffener rod in front of shelf was bent, causing front of shelf to bow down in front. Straightened rod, assembled self, op test ok.
We serviced a
KDFE104HPS0 kitchenaid
Model dishwasher
Near South Euclid, OH 44121
Corina B
Job Details: 08/13/2018
Wrong hose. Order the correct hose. Called SM to order part. ; ordrng 1 WPW10545278 (hose-drain)
We serviced a
NTW4516FW1 amana
Model washer
Near Warrensville Heights, OH 44128
Corina B
Job Details: 08/13/2018
Replaced the agitator. Ran a normal load. Optest ok
We serviced a
WFE710H0AE0 whirlpool
Model range
Near Cleveland, OH 44109
Corina B
Job Details: 08/13/2018
CC that the unit is off on temp. Cust has a thermometer in the oven. Advised cust they are slow reacting thermometers. Heated oven to 350* wait 20 minutes took temp. Optest ok. ; Job Cmpltd
We serviced a
WTW6700TU1 whirlpool
Model washer
Near Parma Heights, OH 44130
Corina B
Job Details: 08/13/2018
CC that the unit gets an OL code in a spin. Ran a rinse and spin filled and the drained, went into a spin with 3 minutes left. Will need a new control. Advised cust 1-2 tablespoons of he detergent
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Huntsburg, OH 44046
Dan H
Job Details: 08/13/2018
Customer complaint that unit makes squeaking noise, customer had unit running when tech arrived, no unusual noises heard , unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Chad P.
Job Details: 08/13/2018
Found no water valve stuck closed. Needs valve assy replaced. ; ordrng 1 W11127357 (FILL VALVE)
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Aurora, OH 44202
Dan H
Job Details: 08/13/2018
Customer complaint of loud squeaking noise, ran diagnostics found f0e5( off balance load) error code, ran high speed spin and heavy agitate in manual test cycle, ran normal wash cycle with load, no unusual noises heard, unable remove agitator bolt to check under basket, unit needs new agitator, tub basket, gearcase and all other parts under basket, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; ordrng 1 W10512161 (TUB) and 1 W10752187 (BOLT) and 1 W10811956 (GEARCASE ) and 1 W10811957 (BASKET) and 1 W10909670 (SCANNER NUT) and 1 W11032711 (WASHER) and 1 W11161960 (AGITATOR ) and 2 WP90767 (SCREW)s and 1 WPW10215093 (FILTER)
We serviced a
WOC54EC7AS00 WHIRLPOOL
Model MICROWAVE
Near Maple Heights, OH 44137
Dan H
Job Details: 08/13/2018
Installed screws and grommets, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Aurora, OH 44202
Dan H
Job Details: 08/13/2018
Customer complaint that unit is not starting, found unit paused, unpaused unit, unit continued cycle, ran diagnostics found f2e1(stuck key) error code, start button is functioning correct, Ran recalibration cycle, started normal wash cycle unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
JSC24C8EAM00 JENN-AIR
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/13/2018
Unit not making ice due to sealed system leak. Fresh food evaporator has a leak.; ordrng 1 W10309988 (compressor) and 1 WPW10239732 (evaporator)
We serviced a
MVWB835DW2 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 08/13/2018
Replaced user interface. All tested ok. Put mitigation mat under washer.; Job Cmplt
We serviced a
JCD2389GTB JENN-AIR
Model REFRIGERATOR
Near Parma, OH 44134
Macaulay G.
Job Details: 08/13/2018
Replaced compressor and heater. Reclaimed refrigerant and vacuumed system, held vacuum for 15 minutes. Charged with 5.5 ounces R134a. All tested ok.; Job Cmpltd
We serviced a
FFHB2740PP8A Frigidaire
Model Refrigerator
Near Brooklyn, OH 44144
Paul P.
Job Details: 08/13/2018
, Ran through diagnostics, water valve working, but no water going into ice maker tray. Removed housing, cleared thin layer of ice from fill inlet, also noticed there is still frost buildup by back of FF by ice maker heater, but heater passes test. Water looks like it is spraying randomly, and not going completely in to the ice maker tray, but too difficult to tell when assembly is put back
We serviced a
WTW5000DW0 Whirlpool
Model Washer
Near Parma, OH 44134
Paul P.
Job Details: 08/13/2018
Replaced control and suspension. Ran calibration and manual tests, washer is operating properly
We serviced a
MRT311FFFZ00 Maytag
Model Refrigerator
Near Kirtland, OH 44094
Corey L.
Job Details: 08/13/2018
Customer complaint deli drawer falling out, confirmed plastic deli drawer was not properly reinstalled onto plastic track after cleaning, correctly installed drawer, op test good, instructed customer on how to remove and reinstall properly; Job Cmpltd
We serviced a
GSC3500D51WW GE
Model Dishwasher
Near Euclid, OH 44119
Corey L.
Job Details: 08/13/2018
Customer complaint of a weird smell and the heater may be broke, found a clear plastic container lid in half under the heater, started heated dry, heater works, cleared plastic from tub, op test good; Job Cmpltd
We serviced a
KRFC604FSS00 Kitchenaid
Model Refrigerator
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 08/13/2018
Replaced parts listed, adjusted door levels, leveled unit, op test good; Job Cmpltd,
We serviced a
WRT311FZDW01 Whirlpool
Model Refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details: 08/13/2018
Cc not cooling ,check freezer found ice buildup all over inside also found air leak,took panel off vent holes that cool air flow to fridge was clog up with ice steam out everything,now it started to get cooling on fresh food section opt test okay ; Job Cmpltd
We serviced a
FGF355AUA Frigidaire
Model Range
Near Lorain, OH 44053
Gabriel P
Job Details: 08/13/2018
Cc oven not heating below 300,check ignator had 120v,ohm out sensor probe it was 1067 ohms ,put Fred’s pan middle of rack temp 426 gas functioning correctly
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 08/13/2018
Replaced parts listed. Op test good. Unit shifting and changing from spin to agitate with no issue. ; Job Cmpltd,
Near Parkman, OH 44080
Brian M
Job Details: 08/10/2018
JennAir Range Cc that unit starts on its own Found control non responsive And connector P2 1-3 .... 120 has 120 volts bake relay open Needs control ; ordrng 1 WP8507P228 (CONTROL258.95)
We serviced a
KSF26C6XYY04 KITCHENAID
Model REFRIGator
Near Avon Lake, OH 44012
Brian B
Job Details: 08/10/2018
Found Icemaker not making ice. 120v to unit. Not turning. Replaced I/m from t/s. Cycled and filled. Op test ok.; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MEDC200XW3 maytag
Model dryer
Near Concord Township, OH 44060
Brian B
Job Details: 08/10/2018
Replaced motor and blower . Ran test cycle. Op test ok. Advised customer that vent must be cleaned out. ; Job Cmpltd
We serviced a
JES9860AAW Whirlpool
Model Range
Near Mantua, OH 44255
Brian M
Job Details: 08/10/2018
Cc that unit is unresponsive Found control on but buttons are not working Only button working is cancel Needs control replaced Control board not available
We serviced a
KFGD500EWH04 Kitchenaid
Model Range
Near Mantua Township, OH 44255
Brian M
Job Details: 08/10/2018
Cc that left front burner not always igniting Found all other burners working fine Left front takes time to ignite Needs new orifice and igniter ; ordrng 1 W11208293 (IGNITER ) and 1 W11230935 (ORFICE )
We serviced a
KEBS107SSS00 Kitchenaid
Model Wall Oven
Near Bainbridge Township, OH 44023
Brian M
Job Details: 08/10/2018
Cc that broiler does not work Found broiler element OPen Needs broiler element replaced Customer said he want to install part ; ordrng 1 WP9760774 (elmnt-brol)
We serviced a
WFW94HEXW2 Whirlpool
Model Washer
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/10/2018
Installed bellow OP TEST OK
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Concord Township, OH 44060
Brian B
Job Details: 08/10/2018
Replaced motor and blower . Ran test cycle. Op test ok. Advised customer that vent must be cleaned out. ; Job Cmpltd,
We serviced a
GTW485ASJWS GE
Model washer
Near Chester Township, OH 44026
Brian M
Job Details: 08/10/2018
Cc that unit only filled won’t drain Found drain pump getting power but just humming Removed drain found lint built up inside Removed and reinstalled OP TEST OK ; Job Cmpltd
We serviced a
KGYS850JQ1 kitchenaid
Model dryer
Near Chesterland, OH 44026
Brian M
Job Details: 08/10/2018
Cc no heat Found thermal fuse open Replaced using truck stock OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WRF560SEYM05 whirlpool
Model refrigerator
Near Cleveland, OH 44113
Paul P.
Job Details: 08/10/2018
Did tests on refrigerator, FZ thermistor replaced with thermistor from van stock. Ran back through diagnostics, refrigerator operating properly. Set down mitigation mat.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near North Kingsville, OH 44030
Arthur V
Job Details: 08/10/2018
Cust complaint unit is tearing her clothing. Ran diagnostics. No errors checked for any burrs etc on agitator or in tub. None found. Advised customer to use a deep water wash like bulky items cycle to allow for more water and to wash larger loads. Her dryer is old and she’s afraid of breaking it so she washes very small loads. Unit op test good ;
We serviced a
WTW5600XW3 whirlpool
Model washer
Near Lakewood, OH 44107
Paul P.
Job Details: 08/10/2018
Replaced door strike on washer. Ran through manual and automatic tests. Also ran through regular and drain cycles. Washer is operating properly. Did not set down mitigation mat, washer is in basement next to floor drain
We serviced a
MHW5500FW1 maytag
Model washer
Near Cleveland, OH 44102
Corey L.
Job Details: 08/10/2018
Customer complaint washer only fills for a few seconds, ran diagnostics no codes found, ran quick test cycle, unit sensed and filled with water, customer wants clothes loaded to test, customer loaded clothes and started cycle unit sensed and filled with water, unit is operating as designed; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW
Near Mentor, OH 44060
Jeff M
Job Details: 08/10/2018
Coils were not igniting continuously installed truck stock; used 1 279834 (COIL) from stock, Job Cmpltd,
We serviced a
GX5FHTXVB05 whirlpool
Model refrigerator
Near Garfield Heights, OH 44105
Corey L.
Job Details: 08/10/2018
Customer complaint ice maker not working and water doesn’t dispense, confirmed, cycled ice maker ice maker called for water but did not get any, asked customer to show tech shut off valve in the basement, it was open but the copper line was kinked twice about a foot under the basement ceiling restricting water flow, showed customer and advised to replace; Job Cmpltd
We serviced a
MVWC415EW1 maytag
Model washer
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/10/2018
Customer complaint washer not filling to top, ran diagnostics found f5e1 lid switch fault, f0e2 over suds detected f7e6 motor fault, service tested unit, all components operational, calibrated unit, started normal wash cycle, unit started to fill then led switched to done, restarted cycle unit drained then started heavy agitation in sensing, pressure hose clear, unit needs new control
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Kirtland, OH 44094
Jeff M
Job Details: 08/10/2018
he unit Is receiving the correct amount of power the elements tested good the fuses on the rear tested good main control is not sending the correct power needs new main control. On the right back side show signs of the unit was dropped. Customer has pictures of before he bought it and there was no damage on the machine customer is going to contact the place of purchase and discuss this issue with them; ordrng 1 W11100622 (CONTROL ), schdld next appmnt for 8/15 WED 8-12,
We serviced a
MDB4709AWB1 maytag
Model dishwasher
Near Bedford Heights, OH 44146
Corey L.
Job Details: 08/10/2018
customer dishwasher not working only heat option button, confirmed the two buttons on either side of the heat option work, unit allowed tech into service mode, unit completed test cycle, unit needs new user interface
We serviced a
WHIRLPOOL RANGE
Model ART6121CC
Near East Cleveland, OH 44112
Jeff M
Job Details: 08/10/2018
The unit has a f4 shorted temp sensor I tested the sensor at the control tested good the unit needs a new control ; ordrng 1 WP31771301 (CONTROL ), schdld next appmnt for 8/15
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Euclid, OH 44123
Gail V.
Job Details: 08/10/2018
The units ui came in the wrong color it was white . Reording the correct part color which is stainless steel; ordrng 1 W10893964 (UI), schdld next appmnt for 8/15 WED 8-12,
We serviced a
KENMORE WASHER
Model 11025132410
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/10/2018
Installed new part unit op tested good ; used 1 W10404050 (LATCH) from stock, Check # 6455, Job Cmpltd,
We serviced a
MGDX655DW2 maytag
Model dryer
Near Elyria, OH 44035
Gabriel P
Job Details: 08/10/2018
Replace part listed,opt test ok did not leave water mat do to concrete floors basement ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model GFSS6PKBASS
Near Conneaut, OH 44030
Arthur V
Job Details: 08/10/2018
Unit temps in freezer at 46 deg. Temp in fresh food 52. Fan very loud in fresh food area. Called ge techline talked to David. Machine is known for sealed system issues related to freezer evap and compressor. Needs compressor,freezer evaporator and fresh food fan motor assy. ( Samsung made ) est= 89.95 sc. 350.00 labor. 18.99 shipping. Parts needed are 1-wr85x10149. 172.53. And 1-wr87x10185. 367.62. And1-wr13x10961 119.61. Total est = 1194.21. Cust to replace unit. Do not repair. ; , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Edgewood, OH 44004
Arthur V
Job Details: 08/10/2018
Found motor not spinning or washing. Found unit needs a motor capacitor ; ordrng 1 W11158831 (CAPACITOR ), schdld next appmnt for 8/15 WED !,
We serviced a
MFT2778EEZ00 maytag
Model refrigerator
Near Westlake, OH 44145
Gabriel P
Job Details: 08/10/2018
Cc same issue it been happen before with fresh food duel evap freezing ice ,before working on it call whirlpool tech line found a service pointer w10902214 bruce told me to make sure the thermistor is set in the right spot,check found it down in the black not touching the copper and it was open also steam ice from duel evap it was cover with ice Rf 7722678165 opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Painesville, OH 44077
Arthur V
Job Details: 08/10/2018
Found setting on 5 bars Reset to one bar Manual is wrong. One bar is lowest temp and 5 bars is highest. Unit set at two bars for freezer and one bar for fresh food. Op test Found setting on 5 bars Reset to one bar Manual is wrong. One bar is lowest temp and 5 bars is highest. Unit set at two bars for freezer and one bar for fresh food. Op test good customer to monitor ; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/10/2018
Replaced evaporator harness and evaporator fan. All tested OK. Job Cmpltd