Near Solon, OH 44139
Dan H
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL GU2400XTPS3 "Customer complaint that unit is leaking, started normal wash cycle, found unit leaking through crack in tub(see pic), unit needs new tub; ordrng 1 W10413848 (tub)"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRS950SIAM00 "Installed dispenser pad, op test good"
Near Cleveland, OH 44123
Corina B
Job Details: 06/05/2019
DRYER WHIRLPOOL WED4815EW1 CC that the unit is not heating. Checked the power L1-n 120 volts. L2-n 0 volts L1-l-2 0 volts. Will need a fuse. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok.
Near Strongsville, OH 44149
David R
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc of noise, said it hasn’t been making noise past couple of days. Arrived and found normal noises, fan is running and no ice build up. Checked by compressor and made sure nothing was hitting or humming back there. Turned unit off and on, no out of the n
Near Strongsville, OH 44136
Corey L.
Job Details: 06/05/2019
DRYER MAYTAG MEDC465HW0 "Installed thermostat, op test good"
Near North Ridgeville, OH 44039
Corey L.
Job Details: 06/05/2019
OTR MICROWAVE KITCHENAID KMHS120ESS2 "Customer complaint damage to mw and cupboard, took pics of areas concerned, found mw left side channel on panel not attached to mw frame, attached mw panel to frame, spoke with office, damage to be reviewed by owner"
Near Painesville Township, OH 44077
Jason N
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDF530PAYB7 "Installed listed drain hose, op test no good. Unit not draining, disconnected drain hose sections, ran drain through first section, no water movement. Found unit drain pump and drain pump housing on sump very chewed up from hard debris. Talked with BJ, U
Near Painesville, OH 44077
Jason N
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Installed listed control. Op test good.
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/05/2019
DRYER MAYTAG MEDB835DW4 "Took core with me for return,replace contro and UI opt test ok"
Near Concord Township, OH 44077
Jason N
Job Details: 06/05/2019
DRYER SAMSUNG DV350AERXAA04 "Installed listed heater element. Ran dry cycle, good heat, op test good."
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/05/2019
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint oven light will not turn on every time while cooking once temps get around 350 or above usually works when loading food but when it’s time to check on food the light doesn’t work, light operating normally, started bake cycle for 400 ov
Near Parma, OH 44129
Corey L.
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "Installed sump and motor asm, op test good"
Near Concord Township, OH 44077
Joe O
Job Details: 06/05/2019
OTR MICROWAVE WHIRLPOOL WMH32519HB0 Cc: burning food if it cooks over 3 mins and burning smellFound unit to be heating properlyChecked over unit No shorted wires no burn markingRan unit for 4 mins with a burger patty unit cooked pattyDid not smell any burningOp test ok
Near Wickliffe, OH 44092
Jason N
Job Details: 06/04/2019
DRYER MAYTAG MEDX655DW1 "Cc unit heats but does not runVerified no tumble but does hearChecked thermals, found thermal fuse open, and heater element shorted to ground. Unit needs thermal fuse and heater element.; ordrng 1 279838 (element,heater) and 1 WP3392519 (thermal fuse)"
Near Euclid, OH 44132
Jason N
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Marcone package was opened and box control came in was opened, when customers retrieved from their doorstop, installed listed control , op test no good, wash motor not running. Reordering control ; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&mo
Near Hiram, OH 44234
Joe O
Job Details: 06/04/2019
WASHER MAYTAG MVWX655DW1 Cc: leaking and not filling properlyFound customers water line into unit leakingFound a open water line above unit slowly dripping onto unitRan auto testRan normal cycle and deep water wash cycleUnit not sensing properlyNeeds control board; ordrng 1 W1111
Near Broadview Heights, OH 44147
Corey L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Customer complaint temperatures are set to max and temps are too high, Customer has both compartments on max and temps are -1 to 7 frz and 32 ff, unit was in garage all winter and now has a shorter defrost cycle, Customer has moved unit to the basement f
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/04/2019
WALL OVEN KITCHENAID KEBC247VSS02 Installed membraneOp test ok
Near Mentor, OH 44060
Jason N
Job Details: 06/04/2019
WASHER MAYTAG MVWB835DW3 "Cc customer has to unplug unit before they can run a cycle.Customer showed popRan diagnostics, found codes f5e1 for lid switch fault-lid is upRan auto test and calibration. All functions passed. Test lid lock manually, lid lock functioning normally, chec
Near Eastlake, OH 44095
Jason N
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM0 "Cc unit not coolingCustomer showed pop, no model or serial number on receipt, called SM to okFound ff compartment at 55 degrees, found frost buildup on freezer back wall and evap. Ran force defrost on control board, unit would not enter defrost, compress
Near Eastlake, OH 44095
Jason N
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Installed listed led modules. Op test good.
Near Willowick, OH 44095
Jason N
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Cc unit door makes sound when closingCustomer states sometimes her ff door making a scraping sound when it’s almost closed. Lubricated both door latches. Op test good.
Near Parma, OH 44134
Dan H
Job Details: 06/04/2019
RANGE WHIRLPOOL WFE515S0EW1 "Customer complaint that hot surface light stays on, confirmed, right front element is sending power to indicator light, unit needs new right front element; ordrng 1 W11047722 (elmnt-surf)"
Near Streetsboro, OH 44241
Joe O
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: cooling vent for ice maker fallingFound vent for ice maker hangingReinstalled ventOp test ok
Near Solon, OH 44139
Joe O
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Cc: not cooling in freezerCustomer advised He didn’t hear the freezer evap fan when it wasn’t cooling and that unit started cooling again after the callEntered diagnosticsTested fans, compressor, evaporator fans, and thermistorsOp test ok"
Near Kirtland, OH 44094
Corey L.
Job Details: 06/04/2019
DBL WALL OVEN WHIRLPOOL WOD77EC7HV01 "Customer complaint there is a scratch on bottom left corner of top oven door, confirmed, replaced with part sent, op test good"
Near Lorain, OH 44052
Gabriel P
Job Details: 06/04/2019
DRYER FRIGIDAIRE FARG4044MW0 "Install limiter,opt test ok customer has a foil vent advised customer to replace with a semi rigid or rigid vent. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Show customer about cleaning filter took drain pump apart found nothing,ran calibration pass I believe one of reason it stops some thing had to be underneath float to make the machine stops but it might of flush out everything working properly ,opt test
Near Westlake, OH 44145
Gabriel P
Job Details: 06/04/2019
LAUNDRY CENTER MAYTAG MEDX500BW0 "Found lints clogging the out side vent clear out,opt test ok heat coming out was 180 and heat inside was 181 ,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW5000DW2 "Found error code f7e5 shifter fault delete codes replace shifter ran calibration and auto test and still not shifting check control and found shifter connector not plug in correct issue ran both test,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
Near Brook Park, OH 44142
Corina B
Job Details: 06/04/2019
WASHER MAYTAG MVWB750YW0 "CC that the f51 comes up on the ui. Ran diag f51 Motor RPS Failure, checked the rps sensor out of range. Will need a new sensor. Office to order part. ; ordrng 1 WPW10178988 (sensor)"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF760SADM3 "Replace link and hinge,optest ok took me a long time cause couldn’t take dishwasher out so had to work underneath"
Near Moreland Hills, OH 44022
Corey L.
Job Details: 06/04/2019
WASHER MAYTAG MVWB835DW4 "Installed part, op test good,"
Near Bedford Heights, OH 44146
Corey L.
Job Details: 06/04/2019
WASHER WHIRLPOOL GHW9100LW2 "Customer complaint washer is not draining and their was an error code f02, confirmed, found drain pump clogged, cleared obstructions from drain filter and cleaning drain system, op test good"
Near Maple Heights, OH 44137
Corey L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint freezer drawer won’t move and unsure how to move shelves in fridge, confirmed freezer top drawer inside freezer stuck, customer had a container blocking drawer from underneath, corrected, adjusted shelves to customers satisfaction"
Near Bedford, OH 44146
Corey L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaints are both drawers in fridge are too small a head of lettuce will not fit and freezes on shelf, the shelves over all are set up so nothing fits and water comes out really slow and overall dissatisfied with the whole fridge, temp in ff w
Near Strongsville, OH 44149
David R
Job Details: 06/04/2019
RANGE WHIRLPOOL WGE745C0FS01 "Cc of top oven not getting as hot/or hot as pre set temp, problem with top burners. Range is getting 240v. Checked all burners, all are lighting up and working on low, med, high settings. For oven, checked both temp sensors, both in range 1080 at room te
Near Chardon Township, OH 44024
Dan H
Job Details: 06/04/2019
WASHER MAYTAG MVWB765FW0 "Installed new control, user interface , clutch, and gearcase, op test good"
Near Strongsville, OH 44149
David R
Job Details: 06/04/2019
DISHWASHER MAYTAG MDB7749SAM0 "Cc some buttons are lighting up, or not being able to change the ones that are lighting up. Checked and found silver migration/ brown marks on UI per service pointer. Ordering consoleTechline JoelS code for part, ; ordrng 1 W10811169 (panel-cntl 180.16),
Near University Heights, OH 44118
Dan H
Job Details: 06/04/2019
WALL OVEN WHIRLPOOL WOS51ES4ES00 "Customer complaint that unit gets too hot, started bake for 350 degrees , temperature after preheat at 352 degrees , unit is operating as designed"
Near Geneva, OH 44041
Jeff M
Job Details: 06/04/2019
WASHER MAYTAG MVWB835DW3 The unit has a miss communication error the unit needs a ui n main control ; ordrng 1 W11112656 (UI) and 1 W11170706 (CONTROL )
Near Cleveland, OH 44109
Dan H
Job Details: 06/04/2019
DRYER MAYTAG DG312 "Installed new belt, op test good"
Near Seven Hills, OH 44131
Dan H
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL EC3JHAXRL13 "Customer complaint that water filter is stuck, popped filter out, replace filter, op test good"
Near Parma, OH 44134
Dan H
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill error code, ran manual test cycle , hot and cold valve open and close, found pressure hose popped off of control, secured, started normal wash cycle, unit filled and
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/04/2019
FRONT LOAD WASH MAYTAG MAH5500BWW This is suspension is completely shot. .After running a diagnostic test cycle the unit came back with a 05 code which is continuous off-balance during spin cycle. Unit needs new shocks they are discontinued plus I can only find the rear sets I cannot find
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MFX2570AEM4 "Installed new door gasket, op test good"
Near South Euclid, OH 44121
Dan H
Job Details: 06/04/2019
MICROWAVE MAYTAG MMV1174DE4 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Near Cleveland, OH 44123
Jason N
Job Details: 06/04/2019
REFRIGERATOR GE CFSP5RKBCSS "Installed listed damper assembly. Air flow returned to ff compartment, op test good."
Near Chardon, OH 44024
Brian M
Job Details: 06/04/2019
RANGE WHIRLPOOL JDS9860AAP Installed wires and igniters and oven gasket OP TEST OK When checking other burners front right burner is only going on low Found spider web in ORFICE cleared out OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Newbury Township, OH 44065
Brian M
Job Details: 06/04/2019
DRYER WHIRLPOOL ALE866SAW Installed fuse Ran test cycle OP TEST OK
Near Bainbridge Township, OH 44023
Brian M
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MSD2756GES Cc of leak from freezer Found drain pan ice over and ice on bottom of freezer Cleared out Ice and made sure drain was clear OP TEST OK
Near Brooklyn, OH 44144
Corina B
Job Details: 06/04/2019
WASHER AMANA NTW4516FW2 "Cust is having a copy emailed over to us for pop. CC that the unit is not working. Ran diag F8E1 – NO FILL, LONG FILL. Hooked up the washer. Started a normal load and a drain and spin. Working as designed. Optest ok."
Near Cleveland, OH 44111
Corina B
Job Details: 06/04/2019
WASHER CROSLEY VAW3584GW1 CC that the unit is making a loud noise. Found the drain pump is on. Held the start button in to reboot the control. Started a normal cycle and a drain and spin. Optest ok.
Near Lakewood, OH 44107
Corina B
Job Details: 06/04/2019
WASHER AMANA NTW4516FW1 "CC that the unit will not agitate. Ran diag F8E3 – OVERFLOW CONDITION, F7E5 – SHIFTER FAULT, found the gearcase, shifter, capacitor is rusted out. Will need a new gearcase, capacitor, motor, shifter cam. Cust does not want to repair."
Near Cleveland, OH 44102
Corina B
Job Details: 06/04/2019
RANGE HOTPOINT RGB526DET1BB CC that the oven is not working. Checked the amp draw 0 amps. Checked the voltage 120 volts. Will need a need igniter. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER 5299) from stock
Near Parma Heights, OH 44130
David R
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MRT118FFFE01 "Cc of fridge not cooling, customer showed me ice all on the back cover of Evap. Defrost issue. Evap cover is cracked on both sides. And air duct is broken. Found Evap dan motor open. Heater is good but not receiving correct power. Ordering Evap cover, ai
Near Cleveland, OH 44109
Corina B
Job Details: 06/04/2019
WASHER GE GTW220ACK5WW Unit is a Ge washer. Advise customer to call AIG back to have a GE authorized technician to come out
Near Elyria, OH 44035
Gabriel P
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Call tech line andy thermister on freezer test it good and fresh food section was off ordering W10884720; ordrng 1 W10884720 (harns-wire)
Near Strongsville, OH 44136
David R
Job Details: 06/04/2019
WASHER MAYTAG MHW5630HC0 "Replaced console control, tested, came on and components are working. Op test ok"
Near Cleveland, OH 44113
Corina B
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "CC that the unit is not cooling. Checked the evap no frost pattern. Fans are running, compressor is running. Will need a new evap and drier. Cust does not want to repair. Cust is going to call whirlpool to see if they will cover the refrigerator. Will ne
Near Cleveland, OH 44108
Corina B
Job Details: 06/04/2019
RANGE MAYTAG MGR5752BDW CC that there is a popping noise when the oven turns on. Checked the amp draw 2.66 amps. Will need a new igniter. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 06/04/2019
WASHER AMANA NTW4516FW There was a metal wire in the drain pump
Near Mentor, OH 44060
Jeff M
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW4850HW1 I was unable to find an issue unit shakes a normal amount.
Near Mentor, OH 44060
Jeff M
Job Details: 06/04/2019
WASHER GE GTW460ASJ0WW Updated the unit.
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 06/04/2019
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 Replaced the ui. Optest ng. Called t/l Ed checked the dc voltage at the ui 0 volts. Checked the power to the control 120 volts. Will need a new control. Brought ui back for return ; ordrng 1 WPW10192966 (cntrl-elec)
Near Perry Township, OH 44081
Jeff M
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL GI5SVAXVL00 The start device failed replaced with truck stock; used 1 8201786 (STARTER) from stock
Near Saybrook Township, OH 44004
Jeff M
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer was hearing the fans running the unit is not in the built-in space. Unit op tested good
Near Cleveland, OH 44109
Corey L.
Job Details: 06/04/2019
REFRIGERATOR FRIGIDAIRE LGHT1837NF1 "Customer complaint ice maker not working and fridge is not cooling freezer is ok, confirmed ff temp was 60, frz was -10, found frost build up in air channel, found a puncture spot on the liner on fridge floor, quoted to clear frost build up, seal punctur
Near Ravenna, OH 44266
Brian M
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MSF25C2EXW00 Cc of temps High in fridge Found freezer to be at 9 and fridge at 40 Found compressor running hot Found condenser to be covered in the middle Customer has rear and front pretty clean but middle was really thickHelped customer clean condenser Advised custo
Near Rootstown, OH 44266
Brian M
Job Details: 06/04/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Installed ice maker Advised it make takes up to 48 hours to fill bin
Near Mentor, OH 44060
Jason N
Job Details: 06/04/2019
WASHER AMANA NTW4516FW2 "Cc flooding her floorActual complaint was not draining, same as it was when previous tech was out. Emptied tub, checked drain pump for debris, no debris. Unit needs drain pump.; ordrng 1 W10919003 (pump-water)"
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 06/04/2019
WASHER MAYTAG MVWP575GW0 Installed new part unit op tested good
Near Munson Township, OH 44024
Jason N
Job Details: 06/04/2019
DRYER WHIRLPOOL WED5000DW2 "Cc squealing noise during operation, always not heating wellConfirmed squeak noise, used dryer repair kit from truck stock. Checked venting, air flow from vent outlet low, checked vent tube, cleaning out vent housing. Advised customer vent tube and venti
Near Rootstown Township, OH 44266
Brian M
Job Details: 06/04/2019
RANGE KITCHENAID KFGD500EBS00 Cc that burners not working Found debris in ORFICE Cleared ORFICE OP TEST OK
Near Brimfield, OH 44240
Brian M
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Cc of frost on upper portion of freezer Found door to be sagging a little low and leveling a gap Added 2 washer shims And repositioned door Also filled in cabinet gaps with silicone OP TEST OK ; used 1 WP482338 (ADHESIVE ), and 2 WP487576 (NYLON SHIMMIN
Near Solon, OH 44139
Joe O
Job Details: 06/04/2019
WASHER MAYTAG MVWB835DW4 Cc: squeaking during spinFound panel on rear of unit to be looseTightened panelRan test cycleOp test ok
Near Solon, OH 44139
Joe O
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTM354DSS5 Installed uiRan test cycleOp test ok
Near Strongsville, OH 44149
David R
Job Details: 06/04/2019
REFRIGERATOR KENMORE 253.6882401 "Frost all over in FZ, door/food/Evap. Found gap in FF seal on bottom. Took off Evap cover and found fan is blowing. Nice frost pattern on Evap. Heater and defrost thermostat check good. Steamed gaskets out. Advised customer of over stuffing FZ door, so d
Near Broadview Heights, OH 44147
David R
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Replaced pantry UI. Turned power off and on to reset all boards. Tested water. Op test ok.
Near North Olmsted, OH 44070
David R
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced all parts. Icemaker was broke were the arm goes into, replaced from t/s. Right part number but had wrong fan inside. Old fan is good just was blocked by ice. All water is working and Evap good frost pattern. Op test ok.; used 1 4317943 (ICEMAKER
Near Lorain, OH 44053
Gabriel P
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW8500BW0 Customer said she bought and extended warranty on 5 year old washer machine from whirlpool they contacting whirlpool for dispatch they will not paid service call anyway ran auto test twice and no leak happen customer said before I arrive they use washer m
Near Olmsted Township, OH 44138
David R
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW8500DC2 Cc of large loads with comforters still having water left in them and washer banging side to side, not draining.Suspensions check good. F0E3 overload error code. Went through service mode, drain working perfectly, drain all water. In spin washer didn’t sh
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc ice maker not making iceCustomer showed popFound ice maker bail arm in off position, showed customer, explained how ice maker works. Turned ice maker on, let it cycle. Op test good."
Near Chesterland, OH 44026
Jason N
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Cc frosting in unitFound door gaskets not sealing on ff and freezer doors. Condensation on both compartments. Steamed gaskets, set back into proper shape, advised to allow a few hours to cool into shape. Op test good."
Near Beachwood, OH 44122
Joe O
Job Details: 06/04/2019
REFRIGERATOR JENN-AIR MBF1958FEZ01 Installed water valveOp test ok
Near Parma, OH 44134
Corey L.
Job Details: 06/04/2019
WASHER MAYTAG MVWB765FW3 "Customer complaint washer keeps saying off balance, confirmed ran diagnostics found f0e5 obL, unit is leveled, spin test passed, switching to agitation basket shook around aggressively for a few seconds before switching to agitate then agitated normally,
Near Cleveland, OH 44135
Corey L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint lights are not working in any part of the fridge, confirmed, cycled power to the unit and lights came on, replaced led board with pre-id part, op test good"
Near Ravenna, OH 44266
Brian M
Job Details: 06/04/2019
WASHER MAYTAG MVWB835DW0 Cc unit made a noise and flashed f5 Found error for off balance over suds and lid lock Ran auto test finished with no issues Ran calibration OP TEST OK Advised customer on soap usage
Near Cleveland Heights, OH 44112
Joe O
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL M1TXEGMYW Cc: door was not closingWhen I arrived the customer stated the door would not close all the way but is nowI checked the door gasket it looks and seems to be sealing properly checked hinges seem tightAdvised customer on loading refrigerator and how somethi
Near Cleveland, OH 44121
Joe O
Job Details: 06/04/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Cc: frost in freezerFound freezer full of frost and door not closing properlyFound top shelf in freezer pulled out too far causing it to push the freezer door open and not allow it to sealPushed shelf back in Op test ok
Near Lorain, OH 44055
Gabriel P
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW5000DW2 Part never arrive to customer house using truck stock parts opt test ok ran calibration and auto test pass ; used 1 W11307244 (LATCH) from stock
Near Cleveland, OH 44105
Corey L.
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Customer complaint fridge losing cooling, confirmed temps were 33 in frz and 46 in ff, compressor and fans are running, found ball of ice on top right corner of evap and no frost pattern, added ref, frost improved, unit needs evap; ordrng 1 W10836706 (ev
Near Seven Hills, OH 44131
Corey L.
Job Details: 06/03/2019
DRYER WHIRLPOOL 110.639541 "Customer complaint dryer is not heating, confirmed, found thermistor open, dryer is loud and thumping, quoted for dryer repair kit as well, customer does not want dryer repair kit, only thermistor at this time; ordrng 1 WP8577274 (thermistor 32.12), used
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Customer here the fan making loud noise again he unplug unit when to store them when he came back plug unit back up and started working first time I arrive it wasn’t going to a defrost mode when I reboot the computer it when into defrost ordering user int
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/03/2019
WASHER MAYTAG MHW5100DW0 "Check power on outlet 124 v,check power to filter 123 v check voltage to control 123 v check for 5 vdc for connector UI to control no v dc needs a control and probably user interface spoke to one of my senior technician and advise me to order control pan
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/03/2019
REFRIGERATOR FRIGIDAIRE LFHT2131QP0 Temp on freezer 2 degrees and 6 degrees some areas is good icemaker not cycling ordering read stick note ; ordrng 1 241798231 (ICEMAKER )
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 06/03/2019
WASHER AMANA NTW4516FW2 I was there a few days ago the greenlight on the controls that needs a new main control I called the customer she is OK with me ordering the part not showing up. She selling me a picture of the proof of purchase; ordrng 1 W11170317 (CONTROL )
Near Mentor, OH 44060
Jeff M
Job Details: 06/03/2019
DISHWASHER MAYTAG MDB4949SHZ0 The sump is leaking the unit needs the assy; ordrng 1 WPW10591570 (SUMP)
Near Lakewood, OH 44107
Jeff M
Job Details: 06/03/2019
OTR MICROWAVE WHIRLPOOL MMV4205FZ3 Customer was not home at that time went to my next appointment. The unit is not heating I found the mag producing heat. The Mag is under warranty for 10 years
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL KSRG22FKWH04 "Customer complaint that ice maker will not turn off and of ice building up on freezer section door, found fill tube frozen, found switch mounts broken, unit needs new valve and switch cover, switch cover is no longer available, customer does want valve