Service History 577

We serviced a
WHIRLPOOL DRYER
Model CEM2743BQ0
Near Geneva Township, OH 44041
Arthur V
Job Details: 08/03/2018
Trued to straighten out cabinet No good. Unit needs outer cabinet replaced. Est = 89.95 sc. 140.00 in additional labor ( cust paid 98.00 the first trip). 60.00 shipping (extra lg pkg.) 323.59 parts. Total est=584.42. Parts needed are 1- w10547697 (240.20). And 4-49621. Extra time involved. Customer does not want repaired.
We serviced a
WFE540H0AS0 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/03/2018
Replaced main control. Oven heating properly now. All tested ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 08/03/2018
Customer could not make the time slot. Please schedule for next friday in the morning. ; schdld next appmnt for 8/10 FRI 8-12,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 08/03/2018
Customer could not make the time slot. Please schedule for next friday in the morning. ; schdld next appmnt for 8/10 FRI 8-12,
We serviced a
AMANA RANGE
Model AGR6603SFS0
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/03/2018
Found trim on front of oven door loose. Letting air out and unit has sharp edges that could cut customer. ; ordrng 1 W10907141 (GLASS DOOR ), schdld next appmnt for 8/9 THU !
We serviced a
WTW7040DW0 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 08/03/2018
Found unit stored sereral faults for communications fault and o.b. Fault. Unit is level. Drive checks good. White residue complaint on clothing when unit does complete a cycle. Needs control kit installed and calibrated. ; ordrng 1 W11111456 (CONTROL KIT)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 08/03/2018
Arrived to find unit has recovered and is cooling correctly at this time. Ran diagnostics. No faults. Changed defrost to standard. Advised to monitor and use as normal
We serviced a
JGD8430ADB JENN-AIR
Model RANGE
Near Brecksville, OH 44141
Corina B
Job Details: 08/03/2018
Replaced the parts listed. Optest ng. The one burner does not spark. Will need a spark module. ; ordrng 1 WP74009336 (igntr-surf) and 1 WP74010766 (module- sp)
We serviced a
WHIRLPOOL WASHE
Model WTW4816FW2
Near Edgewood, OH 44004
Arthur V
Job Details: 08/03/2018
Ran diagnostics no errors. Ran manual test passed. Found water valve hot water side stripped. Replaced with truck stock op test good ; used 1 W11210459 (VALVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Jefferson, OH 44047
Arthur V
Job Details: 08/03/2018
Replaced washplate. Op test good Advised cust to clean washer with affresh ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 08/03/2018
Customer complaint of things not cold enough in fresh food at recommended settings. Found cust has food pushed all the way back against the back wall cutting off air circulation in the fresh food area. Advised cust to keep the area between the shelf and back wall clear for proper air flow. Customer called for a pop from lowes but they could not find the information Broken shelf is considered a cosmetic issue. Quote to customer 30.61 parts. 18.99 shipping. 50.00 labor. Total est = 106.32. Pop is actual goods issue date Customer to call wlp to attempt to get them to cover part needed. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Mogadore, OH 44260
Robert A.
Job Details: 08/03/2018
Found no water in mold, cycled, not moving, needs i/m and valve; ordrng 1 242253002 (VALVE) and 1 243297606 (I/M), schdld next appmnt for 8/8 WED ! [**],
We serviced a
ROPER OTR MICROWAVE
Model MHE14XMB0
Near Kent, OH 44240
Robert A.
Job Details: 08/03/2018
Found outer frame and handle broken, needs inner, outer frames and handle; ordrng 1 4393782 (HANDLE BLACK) and 1 8169545 (INNER FRAME BLACK) and 1 8185217 (FRAME BLACK OUTER), schdld next appmnt for 8/8 WED ! [**],
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Brecksville, OH 44141
Robert A.
Job Details: 08/03/2018
Ran diognostic cycle, 7-1 no heat, 6-4 open triac on cb, watched cycle,, wash motor recieving power, not running, diverter not finding possition, needs sumpCust to talk w/lowes and wpl; ordrng 1 WPW10605057 (SUMP15645), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ETWH00
Near Aurora, OH 44202
Robert A.
Job Details: 08/03/2018
Cc water leaking from under unit, checked evap drain, some ice by drain, not clogged, but no ice in frz, checked drain pan, added water, no leak found, no water hooked up to unit, no signs of a leak from unit, op test ok, cust to watchNo damage to floor notedSee pics; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Bainbridge, OH 44023
Robert A.
Job Details: 08/03/2018
Unit has a vibration noise, tightened cab screws, op test ok; Job Cmpltd,
We serviced a
WRB322DMBW00 Whirlpool
Model Refrigerator
Near Maple Heights, OH 44137
Brian M
Job Details: 08/03/2018
Cc that ice stopped Found ice maker mid harvest and not rotating Ice maker getting power Needs ice maker Replaced using truck stock OP TEST OK ; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
KBFS25EWMS1 Whirlpool
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 08/03/2018
Customer complaint ice on freezer floor, ff gasket torn, and deli endcap pin broke, confirmed found tear on bottom left corner of left door, and endcap pin holding crisper lid broke, found unit has duck bill style dtube, quoted for repairs, ok, replaced with truck stock, bill dtube using S38253; ordrng 1 W10571956 (gasket-fip 111.67) and 1 W10874836 (endcap 17.47),
We serviced a
GBS307PDB12 Whirlpool
Model Range
Near Avon, OH 44011
Gabriel P
Job Details: 08/03/2018
Replace part listed,bake to temp 350 degrees opt test ok ; Job Cmpltd
We serviced a
KDTM354DSS5 Kitchenaid
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 08/03/2018
Cc that unit leaks at valve Found rubber gasket ripped Replaced from stock OP TEST OK
We serviced a
WED8200YW2 Whirlpool
Model Dryer
Near Westlake, OH 44145
Paul P.
Job Details: 08/03/2018
Checked dryer, no heat. Checked incoming power, 240v between L1 and L2, L1 and L2 to ground 120v=normal. Checked control panel, all ok. Checked connections, found open thermal cutoff. Office to order thermal cutoff.; ordrng 1 279973 (cutoff-tml)
We serviced a
MFI2569YEM0 Whirlpool
Model Refrigerator
Near Rocky River, OH 44116
Corey L.
Job Details: 08/03/2018
Customer complaint of frost in freezer, confirmed chucks of ice on bottom and top of door preventing it to close, the left side rail barely springs back when there’s no food in drawers, rails wearing out, suggested replacement, customer wants to clean ice out and monitor the door closing all the time now that he knows it springs back and that warm air is causing the frost build up, seals were good
We serviced a
WED4815EW1 whirlpool
Model dryer
Near Newbury Township, OH 44065
Dan H
Job Details: 08/03/2018
Customer complaint of squeaking and rattling sounds, unit needs new rollers and idler pulley
We serviced a
WDTA50SAHZ0 whirlpool
Model dishwasher
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/03/2018
Replaced sump and motor assembly. Tested ok. No leaks. Put mitigation mat under dishwasher.; Job Cmpltd
We serviced a
WDP370PAHB0 whirlpool
Model dishwasher
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 08/03/2018
Replaced valve. All tested ok. No leaks. Did not put down mitigation mat. Unit is portable.; Job Cmpltd
We serviced a
ABB1921BRB00 amana
Model refrigerator
Near Parma Heights, OH 44130
Maddie Pasek
Job Details: 08/03/2018
Installed control. Op test ok. ; Job Cmpltd
We serviced a
MFI2570FEZ05 maytag
Model refrigerator
Near Parma Heights, OH 44130
Chad P.
Job Details: 08/03/2018
Appears cube jammed I.m. Unit returned to cycling. Went over settings and options. Op test ok. ; Job Cmpltd
We serviced a
WFG540H0ES whirlpool
Model range
Near Cleveland, OH 44144
Chad P.
Job Details: 08/03/2018
Installed cap and burner. Lit several times. Op test ok. ; Job Cmpltd
We serviced a
WRS321SDHW00 whirlpool
Model refrigerator
Near Shaker Heights, OH 44122
Corina B
Job Details: 08/03/2018
Replaced the housing. Optest ok. ; Job Cmpltd
We serviced a
WFW8540FW Whirlpool
Model Washer
Near Cleveland, OH 44109
Brian M
Job Details: 08/03/2018
Cc of unit grinding Ran test cycle no clothes Ran high speed spin with clothes in washer could not hear a grinding Could not duplicate issue OP TEST OK
We serviced a
106.72293201 Kenmore
Model Refrigerator
Near Cleveland, OH 44102
Brian M
Job Details: 08/03/2018
Cc that’s it not staying coldFf47Fr8Found evap fan getting power but not running Needs evap fan Replaced using truck stock OP TEST OK ; used 1 12002744 (EVAP MOTOR8452)
We serviced a
FGUS2645LF3 Frigidaire
Model Refrigerator
Near Cleveland, OH 44113
Corey L.
Job Details: 08/03/2018
Replaced ice maker, cycled, im filled, op test good
We serviced a
ED2SHAXMB10 Whirlpool
Model Refrigerator
Near Cleveland, OH 44105
Corey L.
Job Details: 08/03/2018
Customer complaint water leak came back, found drip pan filled from water filter housing, filter housing is cracked in the rear, needs replaced, quoted, ok, vacuumed water from drip pan and shut water supply to fridge off under the sink; ordrng 1 WP2186443 (housing 72.01),
We serviced a
MMV4205FZ3 Maytag
Model Microwave
Near Avon, OH 44011
Gabriel P
Job Details: 08/03/2018
Replace door,cc that they didn’t deliver him the grill vent peace it was also crack every thing opt test ok ; ordrng 1 W10701697 (grill-vent)
We serviced a
318279621A ELECTROLUX
Model MICROWAVE
Near Westlake, OH 44145
Gabriel P
Job Details: 08/03/2018
Cc door not opening the latch broke; ordrng 1 5304485407 (lever3033) and 1 5304503439 (latch hook)
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Corey L.
Job Details: 08/03/2018
Installed parts
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near North Madison, OH 44057
Dan H
Job Details: 08/03/2018
Customer complaint that unit is not starting, found unit paused on wash cycle, unpaused unit continued cycle, Cancelled and started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed
We serviced a
MVWB766FW1 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 08/03/2018
Replaced water valve housing assembly. All tested ok. No leaks. Put mitigation mat under washer.; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBW3
Near North Olmsted, OH 44070
Brian B
Job Details: 08/03/2018
Replaced panel. Ran calibration cycle. Op test ok.; Job Cmpltd,
We serviced a
MGDB850WQ0 MAYTAG
Model DRYER
Near Shaker Heights, OH 44120
Corina B
Job Details: 08/03/2018
C that there is a noise when running. Found the idler pulley and the supports are making the noise. Replaced the idler and rollers from t/s. Optest ok. ; used 1 279640 (PULLEY-IDLER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Mentor, OH 44060
Brian B
Job Details: 08/03/2018
Did not install new parts. When tech arrived, found freezer temp at 35 and ff temp at 49. Removed evap cover . Only first coil on evap is frosted. Can see signs of leaking from evap. Machine has a leak in sealed system. Will now need evap and compressor. Called SM, he said to bring control back. Will still install thermisters if machine is to be fixed. Allow 4 hrs for return visit.; ordrng 1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRIER) and 1 W11092625 (COMPRESSOR), schdld next appmnt for 8/7 TUE ! [****],
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Painesville, OH 44077
Jeff M
Job Details: 08/03/2018
The units door will not stay closed. There is no physical damage. The unit needs a new catch ; ordrng 1 W10675495 (strike) and 1 WP3389441 (CATCH), schdld next appmnt for 8/7 TUE 8-12,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/03/2018
Found ice blocking the icemaker bail arm unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model NTW4605EW
Near Mentor, OH 44060
Jeff M
Job Details: 08/03/2018
One of the unit ps lights where flashing I held the cancel button unit op tested good ; Job Cmpltd,
We serviced a
whirpool WASHER
Model MVWB855DC
Near Mentor, OH 44060
Jeff M
Job Details: 08/03/2018
The unit had a off balance code. I cleared the code recalibrated the machine unit tested good; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW7000XW2
Near Willoughby, OH 44094
Jeff M
Job Details: 08/03/2018
The unit has a f6e3 Communications error between main control and user interface. EST only cust will call wp ; ordrng 1 W10604655 (cntrl-elec) and 1 WPW10442139 (CCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MVWB835DW2 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 08/02/2018
F6-E2 error for communication between panel and board. Panel is responsive in diagnostics but not in normal functions. In diagnostics, control will not run auto test.; ordrng 1 W11112658 (cntrl-elec) and 1 W11115285 (panel-cntl)
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/02/2018
Upon arrival, evap fans were running but compressor was not. Put into diagnostics on test 4, all tested ok. Compressor ran and so did all of the fans. Step 5 also passed. Took out of diagnostics and compressor started immediately. Watched for about 20 minutes to ensure that temperatures were cooling. Advised to watch before putting food back in refrigerator. Three way valve never changed positions during step 4.; ordrng 1 W11036448 (solenoid) and 1 WPW10675033 (cntrl-elec)
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Perry Township, OH 44057
Dan H
Job Details: 08/02/2018
Installed new control, op test good
We serviced a
MFD2561HEW Whirlpool
Model Refrigerator
Near Brook Park, OH 44142
Paul P.
Job Details: 08/02/2018
Replaced head plate and water filter head. Tested refrigerator and checked water flow with filter, refrigerator is working properly. Set down mitigation mat.; Job Cmpltd
We serviced a
MVWB765FW2 Maytag
Model Washer
Near Concord Township, OH 44077
Brian M
Job Details: 08/02/2018
Cc that unit will not start Ran diagnostics found error for mismatched Ui and controlWent to start a test cycle soil level light was on running and beeping and would not stop Could not get unit to power off unless unplugging it Needs Ui and control ; ordrng 1 W11135391 (UI) and 1 W11195970 (CONTROL )
We serviced a
WTW5000DW0 Whirlpool
Model Washer
Near Avon Lake, OH 44012
Corey L.
Job Details: 08/02/2018
Installed new washplate, started a quick wash cycle, unit sensed and filled, unit advanced to wash, op test good,
We serviced a
KUDS35FXBLA Kitchenaid
Model Dishwasher
Near Westlake, OH 44145
Gabriel P
Job Details: 08/02/2018
Replace tracks,opt test ok ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Mentor, OH 44060
Jeff M
Job Details: 08/02/2018
The unit had a off balance code. I cleared the code recalibrated the machine unit tested good; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Eastlake, OH 44095
Jeff M
Job Details: 08/02/2018
The unit is leaking b/c the bearings are shot . The unit has a 10yr warranty on the motor. Unit needs a gearcase n motor mfvg100ep1 customer called Whirlpool talk to someone right away and was able to get an authorization number for parts only; ordrng 1 W10721967 (cam) and 1 W10832724 (MOTOR ) and 1 W10913953 (ACTUATOR ) and 1 W11035747 (GEARCASE ) and 1 WPW10006384 (BELT), schdld next appmnt for 8/7 TUE 12-5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Lyndhurst, OH 44124
Robert A.
Job Details: 08/02/2018
Installed t stat and control, op test okCust to watch; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Cleveland, OH 44123
Jeff M
Job Details: 08/02/2018
The vent was plugged ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Lyndhurst, OH 44124
Robert A.
Job Details: 08/02/2018
Installed t stat and control, op test okCust to watch; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850WQ1
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 08/02/2018
Found ul on disp, load in unit, bearings loud, hub warn, talked w/laCust to let us know; ordrng 1 W10435302 (BEARING KIT105.51) and 1 W10820039 (HUB26.47), used 1 SENIORDISCOUNT
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Oakwood Village, OH 44146
Robert A.
Job Details: 08/02/2018
Control recieving 120vac, no response from ui, disconnected, closed door, not draining, disconnected all loads, ng, needs control and panel; ordrng 1 W10737607 (CONTROL) and 1 WPW10562079 (PANEL), schdld next appmnt for 8/7 TUE !, s
We serviced a
JXD7036YS2 jenn-air
Model downdraftvent
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/02/2018
Installed new motor and arms, op test good ; Job Cmpltd
We serviced a
WDT780SAEM whirlpool
Model dishwasher
Near Bedford Heights, OH 44146
Dan H
Job Details: 08/02/2018
Customer complaint that unit is not drying dishes and has burning smell, unit was at drying part of cycle when tech arrived, heater is working, burning smell is plastic coffee cup lid melting on heater, advised customer to run hot water in sink before starting unit and to use a rinse aid, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM03
Near Avon, OH 44011
Brian B
Job Details: 08/02/2018
Found freezer coil not defrosting. Ran diag, step 6. Bimetal closed, heater on at 410 watts. Defrost system working. Called whirl TL, RIch, 7722615826. He said brain is in UI and that is what should be replaced. New door came with new UI. Removed UI from extra door and installed on machine. Advised customer to monitor and call back if not working.; Job Cmpltd,
We serviced a
WDF520PADB5 whirlpool
Model dishwasher
Near Maple Heights, OH 44137
Dan H
Job Details: 08/02/2018
Customer complaint that unit is not cleaning dishes, started normal wash cycle with upright glasses in racks , unit filled, incoming water temperature at 95 degrees, wash motor never started, unit needs new sump assembly
We serviced a
MEDC215EW1 whirlpool
Model dryer
Near Bedford, OH 44146
Dan H
Job Details: 08/02/2018
Customer complaint that unit will not shut off, started timed dry for 10 minutes, found unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
WDF560SAFT1 whirlpool
Model dishwasher
Near Parma, OH 44134
Corina B
Job Details: 08/02/2018
CC that there is a loud noise when it is running. Started unit ran for 15 minutes. Could not duplicate the problem. Optest ok. ; Job Cmpltd,
We serviced a
KRFC604FSS00 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 08/02/2018
Installed evap cover OP TEST OK Advised to let sit for 24 hours to adjust temps ; Job Cmpltd,
We serviced a
WRT311FZDW00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44105
Paul P.
Job Details: 08/02/2018
Found air tower assembly blocked with ice, off center so air was blocked to fresh food section. Removed and re installed and defrosted air tower, adjusted setting on air tower. Refrigerator temperatures beginning to drop.
We serviced a
JSC24C8EAM00 JennAir
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 08/02/2018
Installed fitting, cycled ice maker, filled, op test good; Job Cmpltd
We serviced a
KRSC503ESS00 Kitchenaid
Model Refrigerator
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/02/2018
Cc not cooling fresh food section,there was lots of ice back panel took me hour to steam out the fan not turning on,can’t get to thermistor cause foam is stuck with ice ordering evap insulation fan assembly and thermistor,leave water mat ; ordrng 1 W10316760 (thermistor5163) and 1 W11098695 (fan-scroll 11672),
We serviced a
WTW7040DW0 Whirlpool
Model Washer
Near Mentor, OH 44060
Brian M
Job Details: 08/02/2018
Installed washplate OP TEST OK ; Job Cmpltd
We serviced a
NTW4605EW0 Amana
Model Washer
Near Cleveland Heights, OH 44118
Paul P.
Job Details: 08/02/2018
F9E1 long drain code, drain line clogged. Removed debris from drain line. Ran washer on automatic test mode. Washer is now operating properly
We serviced a
WRT511SZDM00 Whirlpool
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 08/02/2018
Customer complaint fridge got warm and could not feel air coming into ff section so they unplugged for a day and now it’s working fine, temps were 38 ff and 0 frz, found drip pan valve duck bill style that’s not a wpl sp clogged with debris, cleared valve, advised customer it should be remedied but to look for ice on the freezer floor if the problem reoccurs; Job Cmpltd
We serviced a
MDB4949SDM2 Whirlpool
Model Dishwasher
Near Lakewood, OH 44107
Corey L.
Job Details: 08/02/2018
ustomer complaint dishwasher or draining, found tub filled with water, started drain cycle, drain pump is humming, quoted customer for drain line clean out plus part if needed, ok, cleared drain tube and pump of build up, reinstalled drain pump, op test good
We serviced a
C301 jenn-air
Model cooktop ele
Near Solon, OH 44139
Dan H
Job Details: 08/02/2018
Installed new infinite switches, op test good ; Job Cmpltd
We serviced a
KUIA18NNJS6 kitchenaid
Model ice machine
Near Solon, OH 44139
Dan H
Job Details: 08/02/2018
Customer complaint that unit is not making ice and making a loud noise, loud noise is coming from recirculation pump, found unit leaking through cabinet, unit needs new control board and recirculating pump, advised customer that the leak trough the cabinet cannot be repaired
We serviced a
FRIGIDAIRE FREEZER
Model FFHS2611LBF
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 08/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KUIA18NNJS6 kitchenaid
Model ice machine
Near Solon, OH 44139
Maddie Pasek
Job Details: 08/02/2018
Customer complaint that unit is not making ice and making a loud noise, loud noise is coming from recirculation pump, found unit leaking through cabinet, unit needs new control board and recirculating pump, advised customer that the leak trough the cabinet cannot be repaired, customer does not want repair
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Mentor, OH 44060
Jeff M
Job Details: 08/02/2018
Communications error. Needs new main control to be bored customers calling Whirlpool to see for authorization; ordrng 1 W10427967 (cntrl-elec) and 1 WPW10374126 (SPEED BOARD ),
We serviced a
MVWX655DW1 maytag
Model washer
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/02/2018
Unit has error for long drain. And not filling completely. Pressure tube is clear. Ran calibration cycle. Still not filling properly. Office to order control. Put mitigation mat under washer.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2351HEQ
Near Mentor, OH 44060
Jeff M
Job Details: 08/02/2018
We owe them 19.50 I did not install the part that was sent because the new part was used it was sent to them used I did not install the part. And it turns out the filter is actually what’s needed the filter head assembly is cheaper than the water valve that was sent we owe them money; Job Cmpltd,
We serviced a
WDF320PADB3 whirlpool
Model dishwasher
Near Elyria, OH 44035
Macaulay G.
Job Details: 08/02/2018
Door latch strike was bent beyond repair. Used strike from truck stock for replacement. All tested ok. Put mitigation mat under dishwasher.; used 1 WP8580309 (DOOR LATCH STRIKE) from stock, Job CmpltdDoor latch strike was bent beyond repair. Used strike from truck stock for replacement. All tested ok. Put mitigation mat under dishwasher.; used 1 WP8580309 (DOOR LATCH STRIKE) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Jeff M
Job Details: 08/02/2018
The unit has signs of leaking I did put a mat on the floor the 1st time I was here there is water marked on the mat. But I can’t find a leak. Would like to replace all the common leaking parts ; ordrng 1 WPW10552116 (DISPENCER ) and 1 WPW10552206 (NOZZLE ) and 1 WPW10554110 (BLEACH ), schdld next appmnt for 8/7 TUE 8-1
We serviced a
WRS325SDHV00 whirlpool
Model refrigerator
Near Parma, OH 44129
Corina B
Job Details: 08/02/2018
CC that the ff door slams shut. Advised cust with having bottles of juice and heavy items will make the door slam. Optest ok. ; Job Cmpltd
We serviced a
MVWC565FW1 maytag
Model washer
Near Cleveland, OH 44105
Corina B
Job Details: 08/02/2018
CC that the lid lock is flashing. Unplugged unit for 30 seconds, the lid lock unlocked. Started a normal wash and a drain and spin. Checked lid lock, good. Optest ok. ; Job Cmpltd
Near Cleveland, OH 44105
Corina B
Job Details: 08/02/2018
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/02/2018
Installed gearcase, basket and adj, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH00
Near Aurora, OH 44202
Robert A.
Job Details: 08/02/2018
, Found ice uild up around adapter, per pointers needs ui and adapter; ordrng 1 W10864518 (ADAPTER) and 1 W10878993 (UI), schdld next appmnt for 8/9 THU ! [**],
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Kent, OH 44240
Robert A.
Job Details: 08/02/2018
, Ran diognostics, f32 long drain, watched cycle, drain pump humming, needs pumpCust to let us know; ordrng 1 WPW10409079 (PUMP12105), used 1
We serviced a
GE RANGE
Model PHB925ST1SS
Near Ravenna, OH 44266
Robert A.
Job Details: 08/02/2018
Cust states thet he heard a pop noise from the rt f burner, Found fa63 on displayFilter bd fault, needs gen bdCust to replace; ordrng 1 WB27X11073 (GEN MOD 1031.39),
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS1
Near Westlake, OH 44145
Brian B
Job Details: 08/02/2018
Verified pop, sent pic. Door makes scraping noises when opening. Lubricated springs and friction pads with silicone. Also, bottom of door hitting toe kick due to raised floor. Removed and trimmed toe kick. Door now operating properly. Ran test cycle, op test ok.; Job Cmpltd,
We serviced a
G DRYER
Model GTD42EASJ0WW
Near Westlake, OH 44145
Brian B
Job Details: 08/02/2018
Machine won’t start. Found open high limit tstat. Jumped with circuit breaker device. Machine runs and heats rrr out blower housing. Will give est. paid dep, office to order part. customer needs later time frame if poss. Office to call Cheryl with time frame, Husband out of town. 440-263-3713. ; ordrng 1 WE04X26139 (HIGH LIMIT 468), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 9/1 SAT 2-5,
We serviced a
MAYTAG DISHWASHER
Model MDB7600AWB
Near Rocky River, OH 44116
Brian B
Job Details: 08/02/2018
C that dishes are not getting clean. Found middle spray arm and main arms calcified and not turning. Also, door hinges are bent, causing door to drop below 90 deg position. Also, door gasket worn. Ran machine, pump operating properly. Will due lookup. Customer wants warr co to contact her before ordering any parts.; ordrng 1 99002624 (arm, wash (upr)) and 1 WP6-917642 (WASH ARM) and 1 WP99002588 (DOOR SEAL) and 1 WP99002669 (WASH ARM BRACKET) and 1 WPW10118637 (HINGE BRACKET) and 1 WPW10118638 (HINGE BRACKET),
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR109ESS00
Near Rocky River, OH 44116
Brian B
Job Details: 08/02/2018
ound freezer drawer not closing good. Glides are sticking. Will need new glides and door brackets. Office to order parts.; ordrng 2 WPW10120018 (SLIDE)s and 1 WPW10330991 (DOOR BRACKET) and 1 WPW10330993 (DOOR BRACKET), schdld next appmnt for 8/8
We serviced a
MCE8000AYW Maytag
Model Dryer
Near Chardon Township, OH 44024
Brian M
Job Details: 08/02/2018
Cc of hp error Ran error diagnostics found error of 2 States to check venting Back of dryer vent clear and making good heat Checked thermistor needs out of value Was advised to replace both thermal fuse and thermistor Advised customer to have duct work looked at as well need a thermistor and thermal fuse ; ordrng 1 WP31001590 (thermistor38.21) and 1 WP31001690 (fuse- ther29.60)
We serviced a
KUDS30FXSS5 Kitchenaid
Model Dishwasher
Near Kirtland, OH 44094
Holly Butcher
Job Details: 08/02/2018
Cc of unit not cleaning Ran test cycle unit filled and ran as it should Found unit to be over suds With not soap added there was a ton of suds still in tub Ask customer for 4 cups, put them on top rack showed her that the wash arms are working OP TEST OK ; Job Cmpltd
Near Beachwood, OH 44122
Brian M
Job Details: 08/02/2018
WDF120PAFB0 Whirlpool Dishwasher
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 08/02/2018
DU850SWPS4 Whirlpool Dishwasher Cc that unit is not washing right and is not draining Found hose coming out of disposal caked in grease Washer is running and filling as it should Bad smell coming from dishwasher due to drain hose being bad Advised customer to have hose replaced ; Job Cm
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Munson Township, OH 44024
Brian M
Job Details: 08/02/2018
Cc that unit will not agitate Ran manual test could not get unit to agitate only spun Found error for f7 e5 shifter Needs shifter Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10913953 (ACTUATOR5814)
We serviced a
KUDS30IXWH7 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44106
Paul P.
Job Details: 08/02/2018
Found wires damaged going to fill valve connector, not receiving full voltage from control board. Replaced connector and wiring to fill valve, tested dishwasher, now working properly. Set down mitigation mat.; Job Cmpltd