We serviced a
WED75HEFW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44110
Dan H
Job Details: 03/05/2018
Customer complaint that unit does not heat on normal dry medium temperature, started normal dry on medium heat, unit heated, repeated several times, unit heated every time, customer states clothes are hotter to the touch on timed dry than on normal dry, ran both cycles, temperature at outlet at around 135 degrees in both cycles, Ran diagnostics no error codes found, Switched between two cycles several times, exhaust temperature remains consistent temperature no matter which cycle, found after unit was able to run for more than a minute that heater was not coming back on after initial heat up, outlet thermistor tests good, unit needs new control, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10875486 (cntrl-elec), schdld next appmnt for 3/14 WED
We serviced a
MVWB750WQ1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/05/2018
Replaced bearing, RPS sensor, and stator. Ran automatic test cycle. All tested ok.; Job Cmpltd
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/05/2018
Replace control board and user interface ran diagnostics test all good no errors ; Job Cmpltd
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/05/2018
Parts did not arrive at customers house yet. Customer will have to call their warranty company in order to receive tracking information and get back to us before we will reschedule
We serviced a
MGR6875ADS WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 03/05/2018
Installed control. Now has power but ignitor still not lighting. Found valve open. Needs valve assy replaced. ; ordrng 1 WP74011290 (BAKE VALVE ), schdld next appmnt for 3/8 THU
We serviced a
GI0FSAXVY06 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 03/05/2018
Installed control and membrane. Op test ok. ; Job Cmpltd
We serviced a
KDTM404EWH KITCHENAID
Model DISHWASHER
Near Bedford, OH 44146
Chad P.
Job Details: 03/05/2018
Cc complaint that unit worked two times and did not seem to run or dry correctly there after. Ran diagnostics mode 3 x. Fund a.c. Fan intermittently running through service mode though service diagnostics guide shows it should run only in the beginning in step 3. Techline. Andrew. Fan should not run at any time other then step 3. To replace board. Sr#7721418229; ordrng 1 W11087215 (CONTROL)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Mentor, OH 44060
Jeff M
Job Details: 03/05/2018
The upper element is open and the control isn’t sending power the unit needs a element n control ; ordrng 1 W10871200 (CONTROL ) and 1 WPW10544951 (ELEMENT ), schdld next appmnt for 3/9 FRI 8-12,
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Mentor, OH 44060
Jeff M
Job Details: 03/05/2018
ust was having drying issue on sensor dry. I explained to here the unit has 1 moisture sensor located in the rear of the unit and once a year to have the vents cleaned.; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Painesville, OH 44077
Jeff M
Job Details: 03/05/2018
Installed new part unit op tested good. Customer is not satisfied he wants the machine to put straight hot water in the unit ; Job Cmpltd,
We serviced a
GENERAL ELEC REFRIGERATOR
Model GFE29HMEIES
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 03/05/2018
, Installed fresh food fan motor ,cleared ice from drain . Ran software update kit. Op test good ; Job Cmpltd,
We serviced a
JENN-AIR COOKTOP ELE
Model JEC9530BDB
Near Bainbridge, OH 44023
Robert A.
Job Details: 03/05/2018
, Installed left rear element, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW0
Near Gates Mills, OH 44040
Robert A.
Job Details: 03/05/2018
Installed wash plate, ran recal, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Moreland Hills, OH 44022
Robert A.
Job Details: 03/05/2018
Checked over unit, no sign of a leak, ran diognastic cycle, no leak found, suggest keeping glass clean, op test ok ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Mentor, OH 44060
Brian B
Job Details: 03/05/2018
Machine will not start. Do not have correct voltage to machine. Found fuse box on wall burned. Will need electrician to repair house electric.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSF25JGCBWW
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 03/05/2018
Found drain frozen and this caused drain tube to lift out of tray——cleared all ice and pushed drain back into place. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Berea, OH 44017
Macaulay G.
Job Details: 03/05/2018
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Independence, OH 44131
Corey L.
Job Details: 03/05/2018
Switched wires per whirlpool techline, still f8e0 fault, retested blower for resistance, and the control for power to the hall sensor, called techline spoke with Leon case # 7721411914, techline says maybe try switching the red with black at the other side of the quick connect, tested whirlpool hung up while it was preheating, 15 min after techline hung up it faulted f8e0 again, replaced cooling fan, tested, still f8e0 getting late; schdld next appmnt for 3/6 TUE
We serviced a
MVWB300WQ1 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Corey L.
Job Details: 03/05/2018
Installed updated bleach dispenser, customer complaint of ol when there is not much in basket, no fault codes stored, it’s after 5 will call techline on this issue Monday morning; Job Cmpltd
We serviced a
ED2FHAXSQ04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corey L.
Job Details: 03/05/2018
Replaced control and ice maker, op test good; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44121
Corey L.
Job Details: 03/05/2018
Water was not entering ice maker, took Ice maker down and blew through water line, dislodged the obstruction and put back together, water filled in ice maker, ran all the diagnostics tests on the ice maker all passed, op test good; Job Cmpltd
We serviced a
JGD8430ADS JENN-AIR
Model COOKTOP
Near Hambden Township, OH 44024
Corina B
Job Details: 03/05/2018
Replaced the parts listed. The screws are not the right length. Will need new screws. Called SM to order parts and do research ; ordrng 1 WP74010783 (switch- ro), schdld next appmnt for 3/7 WED
We serviced a
WFC7500VW2 WHIRLPOOL
Model WASHER
Near Chardon, OH 44024
Corina B
Job Details: 03/05/2018
C that the unit will not drain and has an error code. Clean drain pump out. Ran a normal load and a drain and spin, nothing. Checked the error code a10. Did the steps need to replace the drain pump. Called SM to order part. ; ordrng 1 WPW10465252 (pump-water), schdld next appmnt for 3/8 THU
We serviced a
KDTM404ESS3 KITCHENAID
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 03/02/2018
Found low water pressure from sump. Also upper adjusters are broken and lower sprayer locked up. Needs all replaced. ; ordrng 1 W10860176 (LOWER SPRAY ARM) and 1 W10861526 (SUMP ASSY) and 2 WPW10546503 (ADJUSTERS)s, schdld next appmnt for 3/8 THU
We serviced a
KUWS24LSBS01 KITCHENAID
Model WINE COOLER
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 03/02/2018
Unit has refrigerant leak. Evaporator is not available but drier is. There is a chance that replacing the drier may fix issue. Job Cmpltd
We serviced a
KITCHENAID HOOD DOWN DRAFT
Model KWCU265HSS0
Near Lakewood, OH 44107
Brian B
Job Details: 03/02/2018
Found light not working. Found open ballast transformer. Part is NLA. Cust paid sc. did not repair.; , Job Compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chardon, OH 44024
Jeff M
Job Details: 03/02/2018
Installed new part unit op tested good. I forgot to also order the freezer rails. Door is ajar there’s nothing blocking the path for the door to shut all the way needs new railings; ordrng 1 W11129400 (RAIL) and 1 W11129907 (RIGHT RAIL), schdld next appmnt for 3/7 WED 8-12,
We serviced a
WRF535SMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 03/02/2018
Handle set screws are damaged need new handle,ordering , customer to install no visit needed; ordrng 1 W10830089 (handle),
We serviced a
KSRG25FVWH02 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details: 03/02/2018
Replaced the parts listed. Used a fitting from t/s. Optest ok. ; 1 WR02X10471 ([Alt for WR02X1133) Job Cmpltd,
We serviced a
KBFC42FTS00 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 03/02/2018
Adjusted level of unit, unit was chafing on cabinet, tested again after level, good to go.; Job Cmpltd
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Macaulay G.
Job Details: 03/02/2018
Could not find any issues. Flash may have been from a loose light bulb.; Job Cmpltd,
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details: 03/02/2018
Could not get issue to duplicate. But if it occurs again, order WP694089 blower wheel. ; Job Cmpltd
We serviced a
WFG505M0BS2 WHIRLPOOL
Model RANGE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 03/02/2018
Replaced oven igniter and control board. Tested ok. Work completed.; Job Cmpltd,
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/02/2018
Installed Lower Rack Wheels, installed sump assy... OP test OK; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/02/2018
Installed control. Op test no good. Same issue. Followed tech sheet through all the steps completely and all indications point to the board. No power out at board or at shifter. Meter does rapidly spike but it is such a short duration it cannot be measured. Shifter cannot be tested directly. Possible load failure on shifter taking out control power supply to shifter. Needs control and shifter replaced at the same time before energizing. ; ordrng 1 W10754448 (clutch) and 1 W10920541 (CONTROL), schdld next appmnt for 3/7 WED
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL0
Near Fairview Park, OH 44126
Brian B
Job Details: 03/02/2018
, Machine will not start. Ran diag, f1e2, control fault and f7e6, motor fault. Could smell burning on motor windings. Will need control and motor. Will give est. Cust does not want to repair. Paid sc. do not order parts.; Cllctd $97.15 CC Ref # 1007859818, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Avon Lake, OH 44012
Brian B
Job Details: 03/02/2018
Replaced led module. Set controls. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Hambden Township, OH 44024
Jeff M
Job Details: 03/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
RANGE WHIRLPOOL
Model WFG505M0BS3
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 03/02/2018
I took the cook top back off. The right end cap wasn’t in the correct spot. I reassemble the unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/02/2018
The terminal wires are all melted need a terminal kit; ordrng 1 279318 (terminal), schdld next appmnt for 3/7 WED !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS67EHSB2
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/02/2018
nit needs ice plunger selenoid Est = 89.95 sc. with a senior discount 121.00labor. 63.21 parts. Total est = 292.67. Part needed is 1 241675704. Cust does not want repaired. Advised cust that coils need to be cleaned and she said she would have her children do it for her. Unit in a very tight area on carpet. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , Job Cmpltd
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Edgewood, OH 44004
Arthur V
Job Details: 03/02/2018
Replaced water valve. Op test good ; Job Cmpltd,
We serviced a
417.81102003 KENMORE
Model WASHER/DRYER
Near Bay Village, OH 44140
Paul H.
Job Details: 03/02/2018
Issue is in the user interface, has a “stuck key”, needs replaced, customer wants to leave ticket open to think about it
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Corey L.
Job Details: 03/02/2018
Replaced dishwasher tub, op test good; Job Cmpltd
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Macaulay G.
Job Details: 03/02/2018
User interface receiving 5 vdc. User interface will need replaced. Office to order UI. ; ordrng 1 W10838672 (console), schdld next appmnt for 3/7 WED
We serviced a
KUDC03IVBS2 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 03/02/2018
Installed Console, cleared stored error , OP Test Ok ; Job Cmpltd
We serviced a
JEC0530ADB JENN-AIR
Model COOKTOP
Near Avon Lake, OH 44012
Paul H.
Job Details: 03/02/2018
RF burner is not powering on, traced issue to main control, part is no longer available, did nationwide search on my parts help, nothing, unable to repair
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 03/02/2018
C when getting water the water dispenser stays on when done getting water. The water does not shut off when getting water. Will need a new switch and cover. Called SM to order parts.; ordrng 1 WP12575502 (switch) and 1 WPW10386345 (cover), schdld next appmnt for 3/6 TUE
We serviced a
KDTM404EBL1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44111
Corina B
Job Details: 03/02/2018
CC that the wash arm fell off. And the kick plate did not come with insulation . Re attached the wash arm. And order the insulation. Called SM to order part. Optest ok. Cust can install part. ; ordrng 1 W11223838 (INSULATION)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Independence, OH 44131
Corey L.
Job Details: 03/02/2018
Customer complaint unit does nothing, confirmed won’t even let me in service mode, unit receiving 120vdc, needs new control; ordrng 1 W10913953 (actuator) and 1 W11116594 (cntrl-elec), schdld next appmnt for 3/7 WED
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 03/02/2018
RC not cooling effectively, FC is fine, checked RC Evap, has defrost is, needs fan and thermistors replaced, will follow pointer procedures for thermistor placement, at time of repair; ordrng 1 W11033168 (HARNESS BLOWER FAN), schdld next appmnt for 3/14 WED
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Paul H.
Job Details: 03/02/2018
F8E0 cooling fan speed error, will need cooling fan assembly,
We serviced a
WSF26C3EXF01 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 03/02/2018
No ice, recently had optics and IM changed, IM is defective, however unit also fits pointer W10787876A, ordering fill tube heater kit and IM; ordrng 1 W10347267 (fitting) and 1 WPW10251076 (icemaker), schdld next appmnt for 3/7 WED
We serviced a
MVWB980BG0 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/02/2018
Water has leaked from bearing. Bearing will need replaced. Also washer has f51 error for failed RPS sensor. Office to order RPS sensor and bearing so both can be done at the same time.; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor), schdld next appmnt for 3/9 FRI
We serviced a
KUDS01FLSS6 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details: 03/02/2018
Replaced the parts listed. Brought cores for return. Optest ok.; Job Cmpltd
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 03/02/2018
CC that the unit does not get cold. Unit was unplugged when I arrived. Waited 15 minutes to check the frost pattern on the evap. Compressor is running 2.97 Amps. the cond fan and evap fan are running. There is no frost pattern on the evap. Will need a new evap and drier filter. Cust does not want to repair
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Cleveland, OH 44105
Corina B
Job Details: 03/02/2018
C that the unit does not turn on.ran diag F5E1 – LID SWITCH FAULT, F1E1 – MAIN CONTROL FAULT, F5E2 – LID LOCK FAULT, F5E3 – LID UNLOCK FAULT.ohmed out the lid switch. 0ohms. Will need a new lid switch. Replaced lid switch from t/s. Ran a normal load and a drain and spin. Optest ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WTW8240YW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 03/02/2018
Water damage to bearing and stator WPW10419333 stator, W10435302 customer will replace unit: Job Cmpltd,
We serviced a
WGD6600VW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Macaulay G.
Job Details: 03/02/2018
Noise coming from blower wheel. Found eye liner pen in blower. Removed pen and debris. Tested ok.; Job Cmpltd
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/02/2018
Replaced sump and motor assembly. Tested ok.; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 03/02/2018
Replaced thermal cutoff, heating element, harness, fixed thermostat, and thermal fuse. Tested and heated ok.; Job Cmpltd
We serviced a
KFGG500ESS2 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 03/02/2018
Adjusted cooktop burners to Cust preferred simmer settings. Ran bake at 350f and let unit cycle heat. Temp off by about 15-20. Calibrated and ran bake again at 350. Temps much closer now. Advised on calibration to Cust and how to adjusted temps further if needed. Op test ok. ; Job Cmpltd
We serviced a
JES9900BAB WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/02/2018
Installed control panel. Op test ok. ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 03/02/2018
Installed timer, op test ok ; Job Cmpltd
We serviced a
KUDS30IXBLA KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 03/02/2018
Installed dispenser and ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Avon Lake, OH 44012
Brian B
Job Details: 03/02/2018
CC that sometimes when she starts machine, lid will lock, sensing light will come on, but motor will not start and then sensing light will just keep blinking. Then, if she holds start button in to cancel cycle, she can start a new cycle and it will work. Ran diag, F7E1, speed fault, removed basket, checked for friction on drive train, none found. Ran tach mode, manual mode, and auto test, all completed successfully. Cleared code. Called TL, Dave, 7721405495. Checked capacitor with meter, 50uf. Checked outlet, voltage, polarity, and ground correct. Per Dave, try replacing control. Office to order part.; ordrng 1 W10480274 (cntrl-elec), schdld next appmnt for 3/7 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Mentor, OH 44060
Jeff M
Job Details: 03/02/2018
he unit was not lvled and it was causing the compressor to vibrate against tubing. Re-leveled the unit tested good.; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Eastlake, OH 44095
Jeff M
Job Details: 03/02/2018
The unit had a lid like error code. I cleared the code recalibrated machine unit tested good; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDH1
Near North Madison, OH 44057
Arthur V
Job Details: 03/02/2018
ound drain pump not running. 120 v to pump. Replaced pump. No good. Pump is now running but water just trickles out of hose. Cleared drain hose of pumpkin seeds and now op test is good ; used 1 W10348269 ([Alt for WPW103482) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 03/02/2018
Replaced air diffuser. Op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Rocky River, OH 44116
Brian B
Job Details: 03/02/2018
CC that machine shuts off in middle of cycle. Checked outlet and voltage into machine, correct. Ran diag, fault code for shifter failure. Per tech sheet, ran manual ser diag and switched between spin and agitate. Shifter coil and slider mechanism working at this time. Checked wiring between control and shifter, checks good. Will need to replace shifter coil, slider, control and rotor to be sure we get this fixed on next visit. Office to order parts.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (ROTOR) and 1 W11112664 (CONTROL ), schdld next appmnt for 3/7 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Jeff M
Job Details: 03/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/02/2018
Found unit icing up. Needs new style gasket kit. Extra time ; ordrng 1 5303918784 (GASKET KIT), schdld next appmnt for 3/7 WED ! [**],
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/02/2018
Heater is cracked which is what caused the odor. Office to order heating element.; ordrng 1 W10703867 (heater), schdld next appmnt for 3/7 WED
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 03/02/2018
Control needed reset. Times were not exact. After reset, tested ok. ; Job Cmpltd
We serviced a
LWC302 MAYTAG
Model DISHWASHER
Near Euclid, OH 44117
Corey L.
Job Details: 03/02/2018
Customer complaint dishwasher is leaking, confirmed unit is leaking from drain pump, very old model Maytag no parts or model found on web anywhere, offered a temporary fix of silicone around the housing, no seal was apparent to ever be there, customer approved the fix they sold the house and don’t want to turn it on even for a test, unable to op test; Job Cmpltd
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 03/02/2018
CC that the clothes come out wet when done washing. Found the cust is not using he detergent. Advised cust to use he detergent and 1/2-1 tablespoons of he detergent due to have well water. Also, advised putting in screens on the water lines to avoid the water valves to get clogged and 6-8 bath towels equals a full load. Found the tub is not centered, centered the washer. Ran a normal load and a drain and spin. Blankets came out damp. Optest ok. ; Job Cmpltd
We serviced a
IUD8555DX3 IKEA
Model DISHWASHER
Near Cleveland, OH 44102
Chad P.
Job Details: 03/01/2018
Missing top rack stops office to order part..... Installed control and drain pump , op test okCust will install stops. No need to return. ; ordrng 2 WP8565925 (STOP)s
We serviced a
WHIRLPOOL RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Brian B
Job Details: 03/01/2018
Replaced listed parts. Tested unit. Found burning on other 8” burner switch. Will also need to order another large switch. Office to order. Will r/s customer. Paid in full. Customer going out of town. Do not order part until 3/9/18.; ordrng 1 WP7403P239-60 (SWITCH 5069), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/13 TUE 8-11
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model GLTF2940FS1
Near Mentor, OH 44060
Jeff M
Job Details: 03/01/2018
, The unit has a ede code ccu failure. Needs a new control est only ; ordrng 1 137006000 (control-electrical), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Mentor, OH 44060
Jeff M
Job Details: 03/01/2018
The dispenser water hoses deformed at the end which is breaking the meniscus of the water causing it to drip one time after getting a glass of water hose needs replaced; ordrng 1 W11163765 (WATER HOSE), schdld next appmnt for 3/6 TUE
We serviced a
WHIRLPOOL DRYER
Model LE5770XWW0
Near Cleveland, OH 44119
Jeff M
Job Details: 03/01/2018
Do unit will not spin. Motor seized up estimate only; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
GE DRYER
Model DHDVH52EF0WW
Near North Kingsville, OH 44004
Arthur V
Job Details: 03/01/2018
Installed dryer rebuild kit. Op test good Cleaned out lint from inside cabinet ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MHW5500FW0 MAYTAG
Model WASHER
Near Chardon, OH 44024
Corina B
Job Details: 03/01/2018
Replaced the control and the lid latch. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
KENMORE WASHER
Model 110.26901691
Near Chardon, OH 44024
Robert A.
Job Details: 03/01/2018
Leveled unit, Started normal wash, good, unit filled, ran spin, good, op test ok; Job Cmpltd,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Chad P.
Job Details: 03/01/2018
Cc that unit will not start/ fill with water or complete the cycle. Found unit stored lid lock error code. Fired lid lock several times. It did not fail. Found water turned half way off. Turned on. Ran service test mode and calibration. No faults. Reset control. Advised to use as normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBL01
Near Munson Township, OH 44024
Robert A.
Job Details: 03/01/2018
Checked damper and thermistors, good, prodect pushed all the wat to the back, no air flow, corrected, cust to watch, op test ok; , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36FTX00
Near Chardon, OH 44024
Robert A.
Job Details: 03/01/2018
Found relay on bd getting warm, clicking on and off, needs cb; ordrng 1 W10789107 (CONTROL KIT300.79), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 3/6 TUE ! [**],
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Chesterland, OH 44026
Robert A.
Job Details: 03/01/2018
nspected unit, drain hose is wrong, no airgap, and does not go highenough, Ran diognastics, no codes, ran test 52, 5, 6, 18failed, ran spin cuycle, gearcase making noise, needs control, water valve and gearcase; ordrng 1 W10811956 (GEARCASE) and 1 W11024149 (CONTROL) and 1 W11165546 (VALVE), schdld next appmnt for 3/7 WED ! [***],
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Gates Mills, OH 44040
Corina B
Job Details: 03/01/2018
The humidity sensor that was order was the wrong one. Order the correct sensor and main control. Called SM to order parts. ; ordrng 1 W10833858 (HUMIDITY SENSOR) and 1 W11100597 (CONTROL), schdld next appmnt for 3/6 TUE
We serviced a
GEW9868KL1 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 03/01/2018
Found thermal fuse open, replaced from t/s, tested, op test ok.; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MIR8890AS0 MAYTAG
Model RANGE
Near Avon, OH 44011
Paul H.
Job Details: 03/01/2018
Bake element has bursted, will need replaced; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 3/8 THU
We serviced a
WDTA50SAHV0 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/01/2018
Replaced water inlet valve. Tested by starting a cycle. No leaks. Work completed.; Job Cmpltd
We serviced a
MED4200BW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44111
Chad P.
Job Details: 03/01/2018
Found no faults in operation. Advised th check filter light comes on any time the unit is woken up to select or start a cycle. Advise to use as normal. ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model GSS25GGHBCBB
Near Auburn Township, OH 44023
Tim G.
Job Details: 03/01/2018
Installed ice maker, op test good. ; Job Cmpltd,
We serviced a
CROSLEY DRYER
Model ZGD7009GW0
Near Mantua, OH 44255
Tim G.
Job Details: 03/01/2018
Checked ordered part and found not a whole asm as it usually comes. Unit missing the overlay. Reordering. ; ordrng 1 W11158459 (OVERLAY), schdld next appmnt for 3/8 THU !,
We serviced a
MAYTAG DISHWASHER
Model MDB5100AWW
Near Bedford, OH 44146
Tim G.
Job Details: 03/01/2018
omplaint is that the unit will not start. Checked and found the door hard to latch due to it hitting the mounting brackets and the control panel membrane bubbling causing the issue. Unit needs control panel. Checked and found the control panel NLA. Advised the customer that someone would be in contact with her in the next 3 business days. ; ordrng 1 99002283 (PANEL NLA),
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 03/01/2018
Harness did not come with Thermistor. Used Thermistor from t.s. Op test ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Avon, OH 44011
Macaulay G.
Job Details: 03/01/2018
Replaced timer. Timer does advance. Heats ok. Tested ok.; Job Cmpltd
We serviced a
AER6303MFW1 WHIRLPOOL
Model RANGE
Near Avon, OH 44011
Paul H.
Job Details: 03/01/2018
, Preheated to 350, oven is definitely squeaking, trying to determine exact location, seems to be coming from back where burner meets cavity, called Techline, spoke with Andrew, Sr #7721400569,sending a master tech, Dustin, told me that with unit being within 30 days to call TSC, there is a flare inward at the cavity liner where the frame meets, took picture, Dustin deemed non repairable, called TSC, product exchange department will contact customer within 48 business hours, SR# 7721361330.; Job Cmpltd