We serviced a
ED2FHAXSO04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corey L.
Job Details: 02/27/2018
Customer complaint unit is not making ice, confirmed ice maker not getting power, found burn marks on control board at ice maker pins needs control; ordrng 1 WPW10190961 (icemaker) and 1 WPW10366605 (cntrl-elec), schdld next appmnt for 3/2 FRI
We serviced a
FGHS2631PF2 FRIGIDAIRE
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details: 02/27/2018
Pressed defrost thermostat against ice pack and checked, open, checked heater to be sure, heater is fine, needs thermostat, took a while for compressor to kick on, once it did I wasn’t getting a frost pattern on the evaporator, tapped low side, in a 20” vacuum, leak in the evaporator
We serviced a
WRS571CIDW01 WHIRLPOOL
Model REFRIGERATOR
Near South Amherst, OH 44001
Paul H.
Job Details: 02/27/2018
Replaced damper assembly, cycled, nice and quiet, op test ok.; Job Cmpltd
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 02/27/2018
Installed actuator and screws. Op test ok. ; Job Cmpltd
We serviced a
MRT311FFFZ00 MAYTAG
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 02/27/2018
Cust unhappy with quality of frig. Documented issues and concerns. Advised nothing can be done on our side. Unit is working correctly. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW9400SB00
Near Trumbull Township, OH 44084
Arthur V
Job Details: 02/27/2018
Cust was washing and a jacket got caught between gasket and door glass and pulled gasket loose from front of machine. Reinstalled front of bellows to frame and reinstalled wire retainer. Tested unit no leaks. Op test good ; Job Cmpl
We serviced a
GENERAL ELEC REFRIGERATOR
Model GFE29HMEIES
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 02/27/2018
Customer complaint of freezing in fresh food area. Found unit needs fresh food evap fan motor and software update. Fan motor not running. ; ordrng 1 WR49X25197 (FRESH FOOD FAN AND SOFTWARE UPDATE), schdld next appmnt for 3/2 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Aurora, OH 44202
Gail V.
Job Details: 02/27/2018
found ice door not sealing, corrected, cleared ice build up, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ6
Near Solon, OH 44139
Tim G.
Job Details: 02/27/2018
Customer complained basket was not closing properly. Arrived and found release sticking out. Adjusted release for proper closing. Tested unit, closing and operating properly.; Job Cmpltd,
We serviced a
ELECTROLUX REFRIGERATOR
Model E23CS78HPS3
Near Chester Township, OH 44026
Tim G.
Job Details: 02/27/2018
Rechecked unit and found unit temps ok. Tested the auto defrost cycle and found to work. Advised the customer that if the unit should have the issue again to leave the unit plugged in. Advised the customer that the SC has a 30 day warranty. Unit at good op. ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 02/27/2018
Replaced gear case assembly. Calibrated unit. Put into spin cycle. No squeaking or irregular noises. Tested ok.; Job Cmpltd
We serviced a
KEBS107DWH4 WHIRLPOOL
Model WALL OVEN
Near Cleveland, OH 44118
Corey L.
Job Details: 02/27/2018
Confirmed glass broken, replaced inner glass op test good; Job Cmpltd,
We serviced a
GI6FARXXY07 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 02/27/2018
CC that the unit is leaking water from the fz. Service pointer W10632338B, Special Project S38253 parts are covered by whirlpool. Replaced the drain tube from t/s. Cleared the drain hole with the steamer. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) Job Cmpltd
We serviced a
ED5FTGXKQ01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 02/27/2018
CC that they hear water dripping. Advised the cust the evap is in a defrost and there is a heater the melts the frost on the evap. Removed the evap cover, good frost pattern the drain hole is clear. Running as designed. Optest ok. ; Job Cmpltd,
We serviced a
MFF2558VEW2 MAYTAG
Model REFRIGERATOR
Near South Russell, OH 44022
Corina B
Job Details: 02/27/2018
We serviced a
WDT750SAHB0 WHIRLPOOL
Model DISHWASHER
Near South Russell, OH 44022
Corina B
Job Details: 02/27/2018
Removed the drain pump and found a broken piece of glass. Removed the glass. Ran unit it drained. Optest ok. ; Job Cmpltd,
We serviced a
MDC4809AWW4 MAYTAG
Model DISHWASHER
Near Painesville Township, OH 44077
Dan H
Job Details: 02/26/2018
, Customer complaint that unit is not starting, confirmed, no buttons working on user interface , found bimetal open, installed new bimetal, op test good ; used 1 W10258275 (BIMETAL) Job Cmpltd
We serviced a
KGRT607HWH4 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 02/26/2018
Customer complaint unit is not heating during bake, igniter failed, ordering igniter ; ordrng 1 WP9753108 (igntr-oven), schdld next appmnt for 3/1 THU
We serviced a
WGE745C07S00 WHIRLPOOL
Model WALL OVEN
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 02/26/2018
Preheated to 350 with a cast iron pan in oven. Showed customer what actual temperatures were. Instructed to wait 10 to 15 minutes after preheat to put food in. Ran self diagnostics test. All components tested ok. Work completed.; Job Cmpltd
We serviced a
MMV5220FZ2 MAYTAG
Model MICRO OVEN
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/26/2018
CC that the unit turned back on over the weekend. Called SM he said install parts. Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44094
Dan H
Job Details: 02/26/2018
Customer complaint that oven is not heating. Found display blank, control is recieving 120vac, unit needs new control board; ordrng 1 W11122551 (cntrl-elec)
We serviced a
MDE9606AYW MAYTAG
Model DRYER
Near Willoughby, OH 44094
Dan H
Job Details: 02/26/2018
Customer complaint of loud squealing noise, found rollers seizing, idler pulley is also worn, drive belt is dry rotted, unit needs new dive belt, rollers, and idler pulley; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s and 1 WP33002535 (belt), schdld next appmnt for 3/7 WED
We serviced a
KSRG25FVWH02 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/26/2018
CC that the ff is freezing foods. Found there is food and drinks are freezing threw out the ff. The damper door is opening and closing. The ff temp is at the warmest setting. Will need a new thermostat. The reservoir has a crack in it, where water is leaking out into the bottom of the unit. ; ordrng 1 W11088945 (THERMOSTAT) and 1 WPW10276792 (reservoir) schdld next appmnt for 3/2 FRI
We serviced a
WED9200SQO WHIRLPOOL
Model DRYER
Near Newburgh Heights, OH 44105
Corey L.
Job Details: 02/26/2018
Customer complaint unit not heating, confirmed, found thermal cutoff open, reordering thermal cutoff kit; ordrng 1 280148 (cutoff-tml), schdld next appmnt for 3/1 THU
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 02/26/2018
Refrigerator is not cooling at all. Could not hear compressor running. Found connector to start device was arcing due to being connected backwards.Replaced start device from truck stock. Tested and started ok. Cooling properly now. Work completed.; used 1 8201786 (STARTER) from stock, Job Cmpltd
We serviced a
WMH32519FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44109
Chad P.
Job Details: 02/26/2018
Installed interlock harness. Op test ok. ; Job Cmpltd
We serviced a
MER6772BAW MAYTAG
Model WALL OVEN
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 02/26/2018
Confirmed broil is staying on. Relay on control is stuck closed. Needs control replaced. Cust will be replacing unit. Office to not order parts
We serviced a
IBS550PWS00 IKEA
Model WALL OVEN
Near Cleveland, OH 44132
Dan H
Job Details: 02/26/2018
Installed new control and oven temperature sensor, op test good ; Job Cmpltd
We serviced a
KRFC704FSS00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn Heights, OH 44131
Corey L.
Job Details: 02/26/2018
Replaced ice maker fill tube and heater, unit filled, op test good; Job Cmpltd
We serviced a
FGHB2866PFMA FRIGIDIARE
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 02/26/2018
, Issue is related to a bulletin, spoke with SM, will need to be dispatched to a Electrolux service provider, SM to handle, has to due with insulation failure behind IM and will require specialty “pad kit
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Avon, OH 44011
Macaulay G.
Job Details: 02/26/2018
Found cutoff was open again. Replaced cutoff from truck stock. Instructed customer to have maintenance clean venting. Also, timer not advancing in timed dry cycle. Office to order timer.; ordrng 1 WPW10185982 (timer), used 1 279816 (CUTOFF) from stock, schdld next appmnt for 3/1 THU
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 02/26/2018
Found unit not completely defrosting. Heater and control check good. Needs evap harness assy. ; ordrng 1 WPW10487766 (HARNESS ASSY), schdld next appmnt for 3/1 THU
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 02/26/2018
Ran auto test,hot and cold water working correctly,opt test good,; Job Cmpltd
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 02/26/2018
Ran auto test,washer stop filling it wasn’t continuously filling,opt test was good ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 02/26/2018
Ran auto test,all good,there was no leaks on water line,hot and cold water valve working correctly,no issues no error,; Job Cmpltd
We serviced a
WFE540H0AE0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/26/2018
Part not delivered yet, rescheduled for Wednesday ; schdld next appmnt for 2/28 WED
We serviced a
KRSC503ESS01 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Dan H
Job Details: 02/26/2018
Evaporator fan motor, op test good, customer stated that ice melted and leaked onto floor which caused floor to warp, (see pics); Job Cmpltd
We serviced a
E23CS78HPS3 ELECTROLUX
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 02/26/2018
CC that the unit is not cooling, the control was telling cust high temp. Unit was plugged in for a few hrs before arriving. Ff 37 fz 27 checked the evap good frost pattern. Evap fan is running. Tried diag would not go into defrost. Bimetal looks good. Will need to reschedule to check the defrost system. ; schdld next appmnt for 2/27 TUE
We serviced a
KDTE254ESS2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/26/2018
Replaced sump & motor assembly, leveled unit, tested, no leaks, good pressure, op test ok.; Job Cmpltd
We serviced a
WDTA50SAHV0 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 02/26/2018
Inlet valve threads are stripped from installation. Office to order valve.; ordrng 1 WPW10327249 (water intake valve), schdld next appmnt for 3/1 THU
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 02/26/2018
Found wheels on lower rack coming off and got into chopper. Wash motor now loud. Needs wheels and sump assy replaced. ; ordrng 4 W10195416V (WHEEL)s and 1 WPW10591570 (SUMP ASSY), schdld next appmnt for 3/2 FR
We serviced a
WRF560SMYE02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 02/26/2018
Customer complaint that bail arm fell off of ice maker, confirmed no damage to bail arm mounts, reinstalled, op test good ; Job Cmpltd,
We serviced a
MDB4949SDM2 MAYTAG
Model DISHWASHER
Near Richmond Heights, OH 44143
Dan H
Job Details: 02/26/2018
Customer complaint that unit is not draining, confirmed, found knock out plug on garbage disposal still in, removed knock out plug, unit drained, op test good ; Job Cmpltd,
We serviced a
GEW9250PW0 WHIRLPOOL
Model DRYER
Near Concord Township, OH 44077
Dan H
Job Details: 02/26/2018
Customer complaint that unit is not heating, confirmed, found heating element open , installed new heating element, op test good ; used 1 WP3387747XXX (HEATING) Job Cmpltd
We serviced a
DU930PWSS0 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/26/2018
CC that there is no water going into the unit. Checked the water valve 1050ohms. Checked the voltage to the water valve 0volts. Will need a new control. Called SM to order part. ; ordrng 1 W10039780 (cntrl-elec), schdld next appmnt for 3/2 FRI
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Chester Township, OH 44026
Corina B
Job Details: 02/26/2018
No model and serial tag. CC that the unit makes a loud noise when in a spin. Ran a normal load and a drain spin with bath towels. Found the bearings are bad. Will need new bearings. Cust does not want to repair.
We serviced a
ADB1700ADS2 AMANA
Model DISHWASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/26/2018
CC that the unit is not draining. Removed the drain pump found a piece of glass inside the pump. Filled dw and it did not drain. Checked the garage disposal and found the tab was still in the garbage disposal, removed the tab. Optest ok.; Job Cmpltd
We serviced a
FFHI1817LWB FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Corina B
Job Details: 02/26/2018
Replaced the temp control. Advised cust to wait 24hrs before inserting food in the ff. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Corey L.
Job Details: 02/26/2018
Replaced detergent trey, op test good; Job Cmpltd
We serviced a
FFSC2323LPA FRIGIDAIRE
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Corey L.
Job Details: 02/26/2018
Customer complaint door handle is loose, confirmed ff section dr handle screws backed out of the door, removed handle and tightened mounting screws, handle is tight; Job Cmpltd
We serviced a
MVWC300VW1 MAYTAG
Model WASHER
Near Cleveland, OH 44128
Corey L.
Job Details: 02/26/2018
Customer complaint unit is not draining clothes out, started normal wash cycle, unit filled and agitated, unit did not spin, gearcase failed, customer does not want repair
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44121
Corey L.
Job Details: 02/26/2018
Replaced ice maker, ice maker filled and cycled, temps 3fz & 38ff, op test good; Job Cmpltd
We serviced a
KUDS24SEBL1 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44052
Paul H.
Job Details: 02/26/2018
No wash motor sound,no drain pump sound,wash motor not working need replace, not available
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 02/26/2018
Replace CNTRL elec board,Ran diagnostics test,opt test good ,ran test 51 ; Job Cmpltd
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Rocky River, OH 44116
Macaulay G.
Job Details: 02/26/2018
Replaced cooling fan. Preheated to test. Fan turned on when oven preheat hit 170 degrees. All tested ok.; Job Cmpl
We serviced a
MVWB980BW0 MAYTAG
Model WASHER
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 02/26/2018
Replaced suspension assembly and valve. All tested ok. No leaks.; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 02/26/2018
Another company was out prior and replaced many parts that do not belong on unit. Wiring harness is damaged due to over heating. Office to order thermal cut off, wiring harness, fixed thermostat, thermal fuse, and heating element.; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 W10704067 (harns-wire) and 1 WP3387134 (thrmst-fix) and 1 WP3392519 (fuse-thrml), schdld next appmnt for 3/2 FRI
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 02/26/2018
, Found unit not shifting. Unit stored fault for shifter failure. Per tech sheet Ohmed wiring from control checks good. No 120 from board to shifter. Shifter is moving freely. Needs control replaced. ; ordrng 1 W10920541 (CONTROL), schdld next appmnt for 3/2 FRI
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 02/26/2018
Found unt giving stuck key error code and heart beat failure. Unit is working intermittently. Needs control and console replaced at same time. ; ordrng 1 W10812423 (CONTROL) and 1 W10860738 (CONSOLE), schdld next appmnt for 3/1 THU
We serviced a
KBFS22EWWH2 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 02/26/2018
Found two different areas on unit with dye leaking. Upper right hand side of evap leaking dye and forming ice call. Also, braze on condenser in machine compartment on Rh side is leaking. Will need evap and braze repaired. Cust will be thinking on repair.
We serviced a
WRS325SDHW0 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 02/26/2018
Installed control. Tested cubed and crushed. Op test ok. ; Job Cmpltd
We serviced a
ETW4400SQ0 ESTATE
Model WASHER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 02/26/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 02/26/2018
he cust had racks. But there where the wrong ones reording the correct ones ; ordrng 2 WPW10554526 (RACKS)s, schdld next appmnt for 2/23
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXEMFWQ02
Near Avon Lake, OH 44012
Brian B
Job Details: 02/26/2018
CC that temp in ff section not cold enough. Checked temps. 0 frz, 39 ff. Temps are correct. Doors and gaskets sealing good, compressor and fans check ok. Defrost system working. Op test ok. Advised Cust to monitor and call back if there is a problem. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXEMMWQ04
Near Avon Lake, OH 44012
Brian B
Job Details: 02/26/2018
Cc of noise coming from condenser fan. Cleaned fan blade and checked motor. No vibration at this time. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Brian B
Job Details: 02/26/2018
Found 2 large burners and receptacles are burned and also RF burner switch shorted. Will give est. r/s per Cust req. ; ordrng 1 12001676 (receptacle assy 1468) and 1 WP7403P239-60 (SWITCH 5069) and 2 WPW10345410 (8” BURNER 6991)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $330.00 Check # 8391, schdld next appmnt for 3/1 THUR
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01DLBL6
Near Mentor, OH 44060
Brian B
Job Details: 02/26/2018
Replaced listed parts. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon, OH 44011
Brian B
Job Details: 02/26/2018
Entered diag and tested door switches. Switches check good. wiring to light board checks good. Replaced led board. All lights now working. Op test ok.; Job Cmpltd,
We serviced a
NED4655EW0 AMANA
Model DRYER
Near Mentor, OH 44060
Corina B
Job Details: 02/26/2018
CC that the unit will not start. Checked voltage at term block, good. Checked the fuses, good. Checked the motor, good. Found the door switch was broken. Replaced the door switch from t/s. Optest ok; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd
We serviced a
WDT710PAYM6 WHIRLPOOL
Model DISHWASHER
Near Bratenahl, OH 44108
Corina B
Job Details: 02/26/2018
Replaced the parts listed. Optest ok; Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Corey L.
Job Details: 02/26/2018
Customer complaint unit is not washing properly, ran diagnostics no fault codes, customer has a insertable det. Tray holding detergent for multiple loads, advised customer to try putting soap in every wash and 1-2 tbsp only; Job Cmpltd
We serviced a
UMV1160CS WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Corey L.
Job Details: 02/26/2018
Customer complaint microwave interior light flickers when opening and shutting door, confirmed light blinks and display reads door while closed, replaced interlock switches, op test good ; Job Cmpltd
We serviced a
MGS5752BDB WHIRLPOOL
Model COOK TOP
Near Parma, OH 44134
Corey L.
Job Details: 02/26/2018
Customer complaint unit smoking and smells, confirmed found dog food in the side of the unit, will need cavity pulled to vacuum out dog food that was in the insulation; schdld next appmnt for 3/6 TUE
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Macaulay G.
Job Details: 02/26/2018
This diagnosis needs to be sent to the warranty company. Ice maker continues to leak after several repairs that have been done. There are no other solutions to this issue.
We serviced a
JGC8536ADS WHIRLPOOL
Model COOK TOP
Near Brecksville, OH 44141
Macaulay G.
Job Details: 02/26/2018
2 orfice holders 7527P003-60 and 1 burner assembly 74007736, are not being used and need returned. Used screws and other 2 burner assemblies. Charged for labor of putting parts in. Called office and they instructed that this case will need discussed with management
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Ravenna, OH 44266
Jeff M
Job Details: 02/23/2018
The unit had a target speed failure. I cleared the code op tested good ; Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Dan H
Job Details: 02/23/2018
Customer complaint that unit is leaking, found unit leaking from valve that was just installed, unit needs new valve; ordrng 1 WPW10341329 (water valve assy), schdld next appmnt for 2/27 TUE
We serviced a
WDF520PADM WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 02/23/2018
Control panel recieved has no electronics on it, this model has user interface light built into control, unit needs new control, brought incorrect part with me for return; ordrng 1 W10804115 (cntrl-elec), schdld next appmnt for 2/28 WED
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 02/23/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
MRT118FFFM01 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 02/23/2018
Installed new control, advised customer to allow 24 hours for temperatures to reach normal operating temperatures ; Job Cmpltd,
We serviced a
WFG320M0BS WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Corina B
Job Details: 02/23/2018
he part is not the correct part found the control caught on fire. Will need a control. Called SM to order the correct part. ; ordrng 1 W11126814 (CONTROL BOARD), schdld next appmnt for 2/27 TUE
We serviced a
MEDE500VW1 MAYTAG
Model DRYER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/23/2018
CC that the unit will start. Found the belt, pulley, thermistor aNd the motor pulley is broken off. SM to order parts. Cust does not want to repair
We serviced a
KEBS208SWH04 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/23/2018
Replaced the parts listed. Optest ok; Job Cmpltd
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Independence, OH 44131
Corey L.
Job Details: 02/23/2018
Customer complaint unit unit not working, ran diagnostics, found fault codes f8e0 cooling fan speed too low f2e0 keypad disconnected & f2e1 stuck key, cooling fan getting 103 ohms supposed to get 105, replaced cooling fan assembly, op test good; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 02/23/2018
Washer rotor was stuck to drain pan. Raised up washer to keep from happening. If Thais occurs again, customer will need to get a small drain pan or to get rid of pan. ; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 02/23/2018
Reclaimed refrigerant from unit. Removed compressor, evaporator, and drier. Cleaned line and installed new compressor, evaporator, and uv drier. Pulled system into 28 inch vacuum and held for 15 minutes. Charged system with 5.5 ounces of r134a. Tested and cooling ok. Customer said that water from refrigerator is cloudy. Could not find any leaks where unit is pulling air. Tech line said that cause is the customer water supply. Tried water dispenser with new filter and was still cloudy. This issue did not start until filter was replaced with new drop style filter. Filters do not fit correctly. Office to order reservoir. ; ordrng 1 W10821719 (water reservoir), schdld next appmnt for 2/28 WED
We serviced a
KFGD500ESS04 WHIRLPOOL
Model WALL OVEN
Near Strongsville, OH 44149
Chad P.
Job Details: 02/23/2018
Installed liner and used touch up. Op test no good. After several coats of touch up it does not match oven liner at all. Please see photos. Cust will be calling whirlpool on Monday to take up with customer service.
We serviced a
KRFC302ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Township, OH 44028
Chad P.
Job Details: 02/23/2018
Found door stop missing. Needs door stop installed. ; ordrng 1 WPW10120097 (DOOR STOP), schdld next appmnt for 3/6 TUE
We serviced a
MAYTAG DRYER
Model MDE16CSAYW
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 02/23/2018
ound switch in this unit faulty also. Needs replaced. No charge for service call or shipping since unit worked before i touched it. LS. Tax exempt ; ordrng 1 WPY305799 (switch), schdld next appmnt for 3/1 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW00
Near Conneaut, OH 44030
Arthur V
Job Details: 02/23/2018
Replaced parts listed. Op test good ; Job Cmpltd, saved tckt [SdLink
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 02/23/2018
Found comp humming, but not starting, tapped system in 28”vac on bothsides, added r134a, found drier valve leaking, needs comp kit; ordrng 1 W11025999 (COMP KIT), schdld next appmnt for 3/1 THU ! [****],
We serviced a
MAYTAG REFRIGERATOR
Model MSD2354FRW
Near Aurora, OH 44202
Jeff M
Job Details: 02/23/2018
The automatic dampener control cannot find home position. It is cycling open and closed constantly the part is not available; ordrng 1 61004376 (housing as),
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Solon, OH 44139
Jeff M
Job Details: 02/23/2018
The unit had a f8 e0 steam valve is not working needs new set of valves. Customer is also complaining that the time was higher than normal. I did tell her it is a est time only and depending on what kind of features she has active on the washer considerably change that time; ordrng 1 WPW10435242 (WATER VALVE), schdld next appmnt for 3/19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Bedford Heights, OH 44146
Jeff M
Job Details: 02/23/2018
he sound the customer was hearing was the compressor running. the temperatures in the unit tested good I did re-level the fridge.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4930XW1
Near Cleveland, OH 44124
Jeff M
Job Details: 02/23/2018
The units water supply was shut off and it had a off balance Cade I cleared the code op tested good.; , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW3
Near Andover Township, OH 44003
Arthur V
Job Details: 02/23/2018
Found that customer installed a shut off valve right at rear of dryer gas inlet instead of at beginning of gas supply line. After removing shut off valve unit lighting every time advised cust to install valve at beginning of flex line not at the dryer ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDT530PSD1SS
Near Painesville, OH 44077
Arthur V
Job Details: 02/23/2018
Replaced main bd. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC200XW2
Near Kent, OH 44240
Robert A.
Job Details: 02/23/2018
Started timed cycle, watched burner cycle several times, good air flow, tested auto cycle, no heat, ohmed timer found c to h closed, should be open needs timer; ordrng 1 W11043385 (TIMER), schdld next appmnt for 2/28 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/23/2018
Ran diagnostics, off bal load, overloaded, ran test 51, good, found squeak caused by damper on drain hose, corrected, leveled unit, tested drain pump, good, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
KUDS35FXSS5 WHIRLPOOL
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 02/23/2018
Customer complaint that unit is leaking, confirmed, adjusted door seal, op test good ; Job Cmpltd