We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Warrensville Heights, OH 44122
Manny
Job Details: 02/01/2022
"Cc unit giving error code and not water in it, found drain hose on the floor elevated drain hose opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2087HRP
Near Beachwood, OH 44122
Manny
Job Details: 02/01/2022
"Cc bailed arm is out of ice maker, and pantry door broken, bailed arm is in place, ice maker is functional and complete a harvest while I was diagnosing the unit, pantry door pin broke and unit will need pantry end cap, customer will not proceed with the repair, if she wants to repair shell call us back, labor and parts are due if we come back to repair.; ordrng 1 WP12656105 (endcap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/01/2022
Cc unit not working Found lid lock malfunction Replaced using truck stock OP Test Ok ; ordrng 1 W11307244 (latch)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 02/01/2022
"Replaced heater element. Tested, good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IKBL01
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/01/2022
"Found compressor not starting also found wires change need harness and compressor gave estimate,opt test ok ; ordrng 1 W10309994 (Compressor) and 1 4389205 (Harness) and 1 W10843121 (Filter dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, OH 44121
Manny
Job Details: 02/01/2022
"Cc unit fills for a long time and clothes wet at the end of the cycle, found code F8E1 for long fill no fill, found drain hose low tied up under the sink elevated drain hose, op test ok"
We serviced a
GE DRYER
Model DBXR453EA1WW
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2022
Installed rear bearing assembly. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW06
Near Solon, OH 44139
Jason N
Job Details: 02/01/2022
"Cc unit is noisyCustomer states the unit is very noisy. Found noise is question is the freezer evaporator fan, noise is typical for unit. Called wp techline, Austin, sound levels vary as long as no frost build in freezer section, unit is working as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/01/2022
"Installed fan control, and bi metal Advised to watch"
We serviced a
FRIGIDAIRE RANGE
Model FGEW3065PBD
Near Willoughby, OH 44094
Corina B
Job Details: 02/01/2022
"Replaced the ui, control, harnesses. Heated oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Cleveland, OH 44130
Marie V
Job Details: 02/01/2022
"Replaced motor, tested unit. Heats and spins properly. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Strongsville, OH 44136
Marie V
Job Details: 02/01/2022
"Replaced dampers, ran auto test ok. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, OH 44136
David R
Job Details: 02/01/2022
Replaced door gasket. Adjust feet and top rack. Rack not hitting on gasket. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lorain, OH 44053
Angel
Job Details: 02/01/2022
Cc that unit was smelling like something burning she noticed it was in high heat so she was smelling the heater so she turned it down and was good. I also had to fix her vent on back of unit because it was mot on correctly. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/01/2022
"Installed pump/motor assembly. Ran diagnostics cycle in entirety, all functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Westlake, OH 44145
Manny
Job Details: 02/01/2022
"Cc that unit has a crack on the console that cut her wrist, verify and saw a small sharp crack on the corner of the console, took pic, replaced hinges op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2022
Installed hinges. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Berea, OH 44017
Marie V
Job Details: 02/01/2022
"Cc that the unit goes through the cycle but no water coming in. Confirmed had to remove hose and open the line. No water came out. Is not the unit is the water line. Also unit has rust on the door, cust ask if it can be replaced. Door is rusted. ; ordrng 1 W11087377 (Door)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Elyria, OH 44035
Gabriel P
Job Details: 02/01/2022
Found caps and burner defective ordering also pan as well no need to schedule Customer he will install part himself ; ordrng 1 W11435570 (Caps) and 2 W11435630 (Burner fronts)s and 1 W11435659 (Rear burner) and 1 W11435659 (Rear burner) and 1 W11435660 (Middle burner) and 1 WP3195097 (Oven pan)
We serviced a
JENN-AIR RANGE
Model JGS1450DP0
Near Eastlake, OH 44095
Corina B
Job Details: 02/01/2022
Replaced the control. Checked the cord has continuity. Checked outlet properly polarized. Brought core back for return. Heated oven to 350*. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/01/2022
Installed heater OP Test Ok
We serviced a
KITCHENAID RANGE
Model KGRS807SBL01
Near Columbia Station, OH 44028
David R
Job Details: 02/01/2022
"Cc LF burner had burned plastic everywhere and got all on burner. Looked and whole burner assembly has plastic material covering it. Rusted screws, will have to drill through. Gave estimate for repair. Customer paid SVC only. Do not order parts.; ordrng 1 WP9761639 (LF orfice holder) and 1 8285250 (Closer plate) and 8 WP3400702 (Part 7 screw)s and 1 WP8285255 (Burner head) and 1 WP8285256 (Burner head) and 1 WP8285258 (Cap burner) and 1 WP9758829CB (Cap buner) and 4 WP12990527 (Part 8 screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lorain, OH 44052
Angel
Job Details: 02/01/2022
Cc that units light is not working. Confirmed will not turn on. Verified wires at socket and were good also bulb was good. Check voltage at control and was not sending voltage to light replaced control tested unit. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/31/2022
"Cc that the unit is not heating. Confirmed . Found heater open. Also vent behind unit crushed and outside a little clogged. Cleared out. Expla cust that the vent need fix. Cust paid in full for heater. ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/31/2022
Cc that the freezer is cold but not keeping things frozen. Took temps 36* fresh food and 18* freezer. Unit is on the garage. Explain cust that if garage is not climate controlled unit will not work properly in temps bellow 55* . If put unit in the basement it will work properly or when summer comes if it does not goes above 100* it will work good. Unit is working as designed. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mayfield Heights, OH 44143
Brian M
Job Details: 01/31/2022
Installed element OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ravenna, OH 44266
Brian M
Job Details: 01/31/2022
Cc unit not washing Found drain hose on floor going to sump Advised on hose placement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Rootstown, OH 44272
Brian M
Job Details: 01/31/2022
"Customer showed pop took pic Cc on,y dashes on control Control not responding Replaced using truck stock OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 01/31/2022
Installed motor and blower wheel. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 01/31/2022
"Cc: not advancing through cycle, not heatingCustomer stated unit will not advance past wash cycle and unit is not heating. Found error codes f8e1(no water). Ran diagnostics test. Unit filling, washing, draining and heating. Ran express wash. Found very slow leak on supply line. Advised customer they need a plumber or contractor to install new supply line. Unit advancing from initial wash. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Independence, OH 44131
Manny
Job Details: 01/31/2022
"Unit will not connect to wifi Found error code F6E0 for ui losses communication, called wpl tech line at 5:46pm spoke to steve he recommended to replace main board, SR#7732858025. Ordering main control ; ordrng 1 W11261165 (cntrl-elec)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon, OH 44011
Angel
Job Details: 01/31/2022
Replaced heater. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Strongsville, OH 44149
David R
Job Details: 01/31/2022
Replaced heater. Tested. Good. Op test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TS0
Near Solon, OH 44139
Manny
Job Details: 01/31/2022
Found damper stuck closed not letting air into the RC unit will need a new damper control.; ordrng 1 242303001 (damper assy)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL3
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
"Cc: not washing, not heatingFound sump assembly receiving proper power, but not washing. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. Op test ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
"Cc: not running through cycleFound drain frozen, water lines frozen. Advised customer unit will not operate with drain and fill lines frozen. Could not test unit. Advised customer to leave water off to unit until after it thaws due to potential flooding."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Solon, OH 44139
Manny
Job Details: 01/31/2022
"Cc unit just clicking when need to agitate, replaced shifter, ran diagnostics opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Strongsville, OH 44136
David R
Job Details: 01/31/2022
"Cc unit not draining. Found might have been a small blockage in hose or binding on pump. Blew through hose. Ran dishwasher, now draining properly. Left parts and prices on lbc if customer needs in future, drain pump and both drain hoses. Unit is good, SVC only."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Willoughby, OH 44094
Corina B
Job Details: 01/31/2022
"Cust showed pop, sent pic CC that the doors are not level. Confirmed. Leveled the doors. The condenser is rattling, used the dampener to quite the noise. Opt test ok ; used 2 Wp2158826 (Dampener) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Parma, OH 44129
David R
Job Details: 01/31/2022
Manifold and upper spray arm replaced. Good. Spray arm was broke from factory. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Highland Heights, OH 44143
Jason N
Job Details: 01/31/2022
"Cc unit will occasionally make a rattling noise and possible leak from the left side of unit.Customer stated sometimes it sounds like a coin rattling around in unit and leaked on left side, 3 times since unit owned. Ran auto test, no abnormal sounds heard, no leaks found on unit. Filled unit tub, no leaks found. Ran quick wash test, all functions passed, no abnormal sounds when washing or spinning. No leak found on unit. Could not duplicate issues at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Cleveland, OH 44106
Corina B
Job Details: 01/31/2022
"CC that the unit is not drying the dishes and they still come out dirty. Confirmed. No rinse aid being used and liquid detergent. Water is only 108*. Advised cust to use rinse aid, turn the water up and to use pods. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Pepper Pike, OH 44124
Corina B
Job Details: 01/31/2022
"CC that the unit is not spinning. Confirmed found the drum is not turning. Removed the back panel, drum is spinning. Started a load of clothes, spun good. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/31/2022
Replaced the ui and control. The ribbon cable was corroded. Found the lower oven not responding to cancel. Will need a new ribbon cable. ; ordrng 1 W11025616 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near North Royalton, OH 44133
Angel
Job Details: 01/31/2022
"Steamed out evaporator and replaced evap cover, ui, and main control. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
David R
Job Details: 01/31/2022
"Cc unit not cooling, all components were working fine up until 1/28, completely stop cooling. Dispenser not working, 3 way valve is clicking and compressor not starting. Replaced left deli drawer. Called techline. Had me check fans, dispenser. All lights working. Techline saying a shortage in voltage. Order and replaced UI and control. **right fridge door needs replaced but replaced controls first ; ordrng 1 WPW10675033 (Main control) and 1 W11387384 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
"Cc: not draining, bad odorCustomer stated unit will not drain, and unit has a foul odor. Found small amount of standing water. Canceled cycle. Unit drained. Found screen is plugged with food and debris. Advised customer the screen and filter require cleaning. Advised customer of debris in screen pump and drain hose. Customer stated they tried every cleaning technique to clean the unit and it still smells. Advised customer only way to clean completely at this point would be to replace all the sealed parts. Ran test cycle. Found cold water at start of cycle(advised customer to run hot water at sink). Unit continuously draining. Unit functioning as designed. Op test ok Built estimate for sump, drain hoses, and spray arms. ; ordrng 1 WPW10482480 (pump&motor) and 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm) and 1 WPW10545278 (drain hose) and 1 8269144A (drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, OH 44070
Angel
Job Details: 01/31/2022
Went to install lid and they sent the wrong part they sent a microwave door instead of the lid. Will have to order again part. ; ordrng 1 W11404468 (Lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/31/2022
Replaced UI and Ice bin. Tested crush and regular ice. Good. Tested the water. Good. Showed cust about measure fill. Unit is making ice. Op test okBrought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Seven Hills, OH 44131
Marie V
Job Details: 01/31/2022
"Replaced control, filter drier and evaporator. Put unit into a vacc 29. Filled with r600 41 grams. Good frost pattern . Advice cust to allow unit 24 hours to reach normal temps. Op test ok; used 1 L13000619 (Fitting), 1 W10896710 (Fitting), 1 Tjat1200 (Fitting), 1 W11401417 (Fitting), 1 W11401413 (Fitting), and 1 W10895723 (Fitting) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
Cc: long dry timesFound error f4e3(restricted air flow). F4e4(l2 line voltage). Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.ran test cycle. Found unit has good heat and air flow. Unit functioning as designed. Advised customer to clean venting. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model IBMS1455DS00
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/31/2022
Replaced the control. Brought the core back return. Opt out ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Kent, OH 44240
Brian M
Job Details: 01/31/2022
Cc unit door opens to far Nothing can be adjusted or replaced its just how the unit is made
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shaker Heights, OH 44122
Manny
Job Details: 01/31/2022
"Replaced pump and hose, noticed still draining slow, found garbage disposal almost clogged up with gunk, and no barely any water making it through, removed some of the gunk and grease from disposal but there is a lot remove drain hose and set unit to drain in the sink unit is draining and operational, advise customer to have someone clean out the disposal and if she still have issues afterwards to give us a call. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Kent, OH 44240
Brian M
Job Details: 01/31/2022
Installed icemaker and control OP Test Ok Advised to watch
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/31/2022
Could not assembly door. Hinge supports are missing as well as second glass support bracket. Ordering parts. ; ordrng 2 W10541883 (Hinge support)s and 1 W10541885 (Brkt glass)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Streetsboro, OH 44241
Brian M
Job Details: 01/31/2022
Cc unit not heating past 350 Ran test bake To 350 no issue ran to 400 no issueAdvised on usage OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Shaker Heights, OH 44120
Manny
Job Details: 01/31/2022
"Cc handle falling off, Replaced handle op test ok. Unit under warranty per pop in file"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Solon, OH 44139
Corina B
Job Details: 01/31/2022
Replaced the heater. Cleaned the dryer lint out. Turned dryer on cycling on and off properly. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Garfield Heights, OH 44125
David R
Job Details: 01/31/2022
Customer told me to not replace parts because they put in a return for unit. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY00
Near Fairview Park, OH 44126
Angel
Job Details: 01/31/2022
Cc that unit is leaking in bottom of freezer. Confirmed unit has drain tube clogged up will need service kit W10619951 also had to steam out and clean up all ice. Opt test ok.; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
WHIRLPOOL WASHER
Model wtw5640xw3
Near Solon, OH 44139
Corina B
Job Details: 01/31/2022
CC that the unit is not filling with water and it will overfill. Confirmed. Found the cold water valve humming. Removed the hose no water coming out of the hose. Pipes are in the garage. Advised cust the cold water line is frozen. Will need a plumber. Ran a manual spin and agitate. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Shaker Heights, OH 44122
Manny
Job Details: 01/31/2022
"Replaced parts listed, ran diagnostics cycle op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Seven Hills, OH 44131
David R
Job Details: 01/31/2022
"Customer had unit pulled out from under counter already, doesnt want me to push all the way back. Replaced heater element. Tested, good. No leaks. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/31/2022
Installed ui and control OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Westlake, OH 44145
Angel
Job Details: 01/31/2022
Arrived at home and knocked no answer noticed after i read again notes it wasnt confirmed it was just that office sent a message to confirm. Ap called but no answer.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD97EC0HZ01
Near Pepper Pike, OH 44124
Jason N
Job Details: 01/31/2022
"Cc unit has a streak in upper oven door, temperatures seems to be off in upper oven, and time/dates needs reset periodicallyAdvised customer that time/date issue is due to the unit not being connected to Wi-Fi, advised to connect unit to WiFi. Customer stated theres a streak and some spots In between upper door glass. Advised customer that may happen and is not a door defect, would require removal of door and manual cleaning, quoted customer. Customer declined. Ran bake test on both ovens to 350 degrees. Found upper oven temps reading 370-380 after preheat, calibrated -10 degrees. Temps now reading 345-360, within spec. Checked lower ovens temps after preheat, temps reading 370-375, calibrated temps -10 degrees. Lower oven temps reading 355-360. Unit is heating properly, advised customer to not place foil on oven bottom and allow an additional 10-15 minutes for preheat after chime."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, OH 44144
Gabriel P
Job Details: 01/31/2022
"Replace tube,opt test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44111
Gabriel P
Job Details: 01/31/2022
"Replace hinges,opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Pepper Pike, OH 44124
Jason N
Job Details: 01/31/2022
Installed UI control. All functions normal. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB03
Near Highland Heights, OH 44143
Joe O
Job Details: 01/31/2022
Cc: dropping ice on the floorCustomer stated after getting ice the unit will drop more ice after walking away. Found chute is sealing. Tested ice dispenser multiple times. Found no cubes sticking in chute. Advised customer to slightly press paddle again after dispensing ice to ensure all ice is out of chute. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS1
Near Highland Heights, OH 44143
Joe O
Job Details: 01/31/2022
"Cc: not washingFound motor just humming, unit not washing. Needs sump assembly; ordrng 1 W10861526 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Kirtland, OH 44094
Joe O
Job Details: 01/31/2022
"Cc: not dispensingFound dent in door not allowing switch to engage. Needs left ff doorCustomer does not want to repair at this time ; ordrng 1 W11307224 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Beachwood, OH 44122
Corina B
Job Details: 01/31/2022
CC that there is black marks on towels and the vent is burnt looking. Confirmed. found the drum seal is ripped. Advised cust the vent is normal due to thats where the heat comes from. Will need a new seal. ; ordrng 1 280114 (Seal)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Seven Hills, OH 44131
David R
Job Details: 01/31/2022
"Cc unit not baking properly. Checked power, getting 240vAc. Resistance for bake element is 23 ohms broil 18 ohms. Control sending 240 out to both elements. Temp sensor reading 1085 ohms. Calibrated unit up by 5 degrees. Showed customer, hold down arrow key 3-5 seconds. Placed on 350, read temp after preheat. Testing in range. Good. Advised customer after preheat to wait additional 10-15 mins for oven cabinet to reach temp. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Bay Village, OH 44140
Angel
Job Details: 01/31/2022
Replaced console. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/31/2022
"Cc unit needs door replaced due to damage Customer also stated unit is leaking water when trying to dispense. Replaced LH ff door using customer supplied part. Customer satisfied with appearance. Checked for source of leak, found valve to filter housing line disconnected from valve, will not stay in push connector. Unit needs inlet valve. ; ordrng 1 W11482025 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/31/2022
"Cc unit not starting cycle. Hookup unit. Ran diagnostics, no codes stored. Started normal wash cycle, unit sensed, filled with water and starting washing. Could not duplicate an issue with unit, unit is working as designed at this time."
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG77US0HS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/31/2022
"Cc unit cooktop needs replaced due to damage. Installed new cooktop using customer supplied pre Id part. Customer satisfied with appearance. Customer also wanted unit hooked up to verify operation. Found unit does not have gas regulator installed, and gas line in cabinet will be too short to connect. Ordering regulator, customer stated he will have plumber come out to install regulator and gas line. ; ordrng 1 W11087445 (Gas regulator)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Cleveland Heights, OH 44121
Manny
Job Details: 01/31/2022
replaced console and main control ran auto cycle, opt test error code F2e3 for temp sensor present at the end of test remove back cover and notice temp sends disconnected reconnected sensor opt test ok. Took cores for return."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bedford Heights, OH 44146
Brian M
Job Details: 01/31/2022
Installed tub OP Test Ok
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, OH 44112
Manny
Job Details: 01/31/2022
"Replaced belt switch, opt test ok"
We serviced a
GE REFRIGERATOR
Model GFSL6KKYBLS
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
"Cc: not making iceFound temps in ff section at 40 degrees, freezer at 1 degree. Customer has no product in unit(could cause higher temps). Cycled ice maker. Ice maker not cycling. Needs ice maker assembly; ordrng 1 WR30X10131 (ice maker asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Jason N
Job Details: 01/31/2022
"Ran ice maker diagnostics, found code e5 again for timed ice making. Installed ice box fan, power cycled unit to reset faults. Advised customer to allow up to 24 hrs for to resume ice production."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Cleveland, OH 44106
Corina B
Job Details: 01/31/2022
"CC that the unit is not drying the dishes and they still come out dirty. Confirmed. No rinse aid being used and liquid detergent. Water is only 108*. Advised cust to use rinse aid, turn the water up and to use pods. Opt test ok."
We serviced a
JENN-AIR WALL OVEN
Model JJW9630CAS
Near Brecksville, OH 44141
David R
Job Details: 01/31/2022
"Replaced hinges and door seal. Door is still not closing properly. Called techline. Said that hinges and receptacles need to be replaced. There is a service pointer going over this problem, hinges already replaced. Will need receptacles. Ordering ; ordrng 4 WP74008015 (Hinge receptacle)s"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Avon Lake, OH 44012
Angel
Job Details: 01/31/2022
"Cc that unit was smelling like natural gas. Verified every connection on back and put unit to preheat and could not smell anything. Had customer try to smell and could not smell it either. Did run diagnostics and found error code F8E0 upper fan has low speed. They will need cooling fan replaced. Gave customer estimate and said they will call whirlpool to try to get covered for at least the part. Will call us back if they get covered or if there going to continue with repair. ; ordrng 1 Fan (W11107275), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Bedford Heights, OH 44146
Brian M
Job Details: 01/31/2022
Cc led out Replaced leds OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Wickliffe, OH 44092
Jason N
Job Details: 01/31/2022
"Installed inlet water valve. Checked water pressure at sink source valve, reading 90 psi, showed customer gauge reading. Advised customer even with new valve, 90psi is too high and will potentially still cause issues."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Marie V
Job Details: 01/31/2022
Repl control board. Stated a normal cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2022
Cc: error codesFound error code f9e1(long drain) f3e1(water level system error) f5e4(door not open between cycles) f8e3(overflow conditions). Ran quick test cycle. Found unit has very slow drain flow. Needs drain cleared. Cleared drain. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Euclid, OH 44132
Corina B
Job Details: 01/31/2022
Replaced the evap fan. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Strongsville, OH 44136
David R
Job Details: 01/31/2022
"Cc unit is giving UL code. Found suspension getting weak. Bearings are leaking water under tub onto floor. In spin loud like a train. Will need suspension kit, bearing kit, sensor and hub. Customer paid SVC only. Do not order parts.**3 job count ; ordrng 1 W10435302 (Bearing kit) and 1 W10820039 (Hub) and 1 WPW10178988 (Sensor) and 1 W10247710 (Suspension kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Avon Lake, OH 44012
Angel
Job Details: 01/31/2022
Cc that unit will not do anything and will not fill with water. Ran diagnostics and found a F8E1 long fill no fill tested water valve in diagnostics and water would not come in but could not feel any water pressure coming in. I removed the cold water hose from the washer and turned it on and theres no water coming out. Asked customer if she has the water turned off and said no we checked everything to see if theres a valve closed but nothing. I felt the lines and explained to customer that they could be frozen the lines are close to the outside and the pvc line were pretty cold. Explained to customer that washer is fine she will need a plumber to verify her lines to see why she doesnt have any water coming in from the main lines. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Gabriel P
Job Details: 01/31/2022
Found drain hose not install properly correct issue for unit cause it had a drain pvc in the back of unit the lady didnt know why it was connected on wall so unplug hose and use pvc it start draining then brother got home and told the lady and me that the reason is not plugged in into the pvc cause is leaking inside wall in the basement so the sister told me to put it back how it where after we drain it i was not told it was leaking so if anything happens with the wall they told me to use pvc pipe
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Cleveland, OH 44113
Gabriel P
Job Details: 01/31/2022
"Found unit full of water empty water check voltage going to drain pump is getting 83 voltage also found outlet half correct but the other side no voltage show customer will need both drain pump and control also found a second to the fifth year warranty on control ordering ; ordrng 1 W10854225 (Control), used 1 WPW10348269 (PUMP-DRAIN), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW1
Near Cleveland Heights, OH 44106
Gabriel P
Job Details: 01/31/2022
Found faulty pump motor and arms ordering ; ordrng 1 W11025157 (Pump) and 1 W11462355 (Feed tube)
We serviced a
JENN-AIRE WALL OVEN
Model JJW8527DDS
Near Lakewood, OH 44107
Gabriel P
Job Details: 01/31/2022
Customer complaint that when her wall oven is on it makes rattling sound found the noise coming out of blower ordering ; ordrng 1 WP74008383 (Fan)
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX1
Near Westlake, OH 44145
Gabriel P
Job Details: 01/31/2022
"Replace valve ,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/31/2022
Found error f6e1 and f6e3 and f6e4 and f5e1 but unit working call senior tech advise to replace console and its cover on the second to the fifth year warranty ; ordrng 1 W11165145 (Console)