We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Ashtabula, OH 44004
Dan H
Job Details:
11/29/2022
"Customer complaint that light stays on all the time, confirmed, control is sending a constant 120vac to socket, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11552018 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Olmsted Falls, OH 44138
David R
Job Details:
11/29/2022
"Replaced deli drawer, still no lights on deli UI. Replaced harness. Cycled power. Good. Op Test Ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Cleveland, OH 44102
Angel
Job Details:
11/29/2022
Cc that unit washes perfectly but at the end of the cycle unit will not drain but if they cancel it later on it will drain. Drain pump has to be overheating causing the issue so I made sure that the wiring to the drain pump was good and it was unit will need drain pump replaced. ; ordrng 1 A00126401 (Drain pump)
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS0
Near Pepper Pike, OH 44124
Joe O
Job Details:
11/29/2022
"Installed element. Ran diagnostics test cycle. Found unit still not heating. Checked fuse. Fuse checks good. Found harness and control burnt out on element circuit. Needs control and harnessHarness is discontinued,; ordrng 1 W10392487 (harns-wire(discontinued)) and 1 W10473197 (cntrl-elec)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44110
Jason N
Job Details:
11/29/2022
"Cc unit door came apart, missing screws Found outer door glass loose on bottom of oven door. Found screw missing from mounting. Replaced screw. Op test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Royalton, OH 44133
Marie V
Job Details:
11/29/2022
"Cc that last time that used unit lights where flashing. Ran diag n found error code f8e1 long fill. Stared normal cycle, pass. Cust said that 7nit was banging as well. Verify damper pass. Explain cust what to do if unit goes off balance. Unit is operating as designed at this point. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Olmsted Falls, OH 44138
David R
Job Details:
11/29/2022
Cc unit is making noise. Found damper is opening and closing and making noise. Ordering. ; ordrng 1 WPW10594329 (Damper)
We serviced a
WHIRLPOOL WASHER
Model Cae2745fq0
Near Lakewood, OH 44107
Corina B
Job Details:
11/29/2022
Replaced the shifter. Ran a calibration. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Euclid, OH 44123
Joe O
Job Details:
11/29/2022
"Cc: intermittently not coolingCustomer stated unit will cool fine then shut off and stop cooling. Found temps in ff at 37 degrees, freezer at 3 degrees. Found compressor wattage is good. Unit cooling. Unable to duplicate issue at this time. Op test ok"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Mentor, OH 44060
Jason N
Job Details:
11/29/2022
Cc unit oven temperatures too cold Customer stated the oven temperatures seem be lower then what the oven is set for. Ran bake test to 350 degrees. Unit reading 335 degrees after preheat and cycle. Calibrated temperatures up +15 degrees. Unit is preheating properly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near North Ridgeville, OH 44039
David R
Job Details:
11/29/2022
"Cc unit not cooling correctly. FZ is 10* and FF is 42*. Found that the FF evap is frost over, also found unit keeps on cutting on and off by itself. Looked up and found service pointer W11092686, S code S16360 covers labor. Frost building up on FF evap, tray underneath is warped as well. Also FZ light and top lights in FF out. Ordering fan with harness, main control, tray kit and lights. ** setting as a 2 count ** ; ordrng 1 W10633627 (Motor) and 1 WPW10389152 (Fan support) and 1 W10837236 (Harness) and 1 W11457241 (Tray kit) and 1 W10807590 (Control) and 1 W11203918 (Led) and 1 W11130208 (Led), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Jefferson, OH 44047
Joe O
Job Details:
11/29/2022
Cc: leaks when dispensing fabric softenerTested fabric softener dispenser. Found unit leaking when dispensing. Per service pointer W11651001 Needs tub ring; ordrng 1 W11590590 (Tub ring)
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Painesville, OH 44077
Jason N
Job Details:
11/29/2022
"Cc unit not letting water in Found float for flood switch broken, stem is missing. Customer stated they found a piece of plastic in unit before it quit working. Bypassed switch and started cycle, unit starting filling with water. Unit will only need float replaced, everything else checks good. ; ordrng 1 WD21X22822 (Float)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Lakewood, OH 44107
Angel
Job Details:
11/29/2022
"Cc that unit is not making sufficient ice. Verified bin and it had ice but not sufficient ice ran diagnostics and ran ice maker diagnostic and had an E5 error code thermistor fault unit will need ice maker, ui, valve and main control board replaced. Office to reschedule ice maker out of stock; ordrng 1 W11579560 (Ice maker) and 1 W11405309 (Ui) and 1 W11224256 (Control board) and 1 W11482383 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Ravenna, OH 44266
Brian M
Job Details:
11/29/2022
Cc of noise Found factory had dropped 2screws in motor cover Removed screws OP Test Ok
We serviced a
KENMORE DRYER
Model 110.66132411
Near Parma, OH 44134
Gabriel P
Job Details:
11/29/2022
"Found heater open replace from t/s ,opt test ok ; used 1 279838 (Element),"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS1
Near Warrensville Heights, OH 44128
Manny
Job Details:
11/29/2022
"Cc that unit wasnt heating but started again, ran broil and comes on by the 3rd click, ran bake test igniter clicking but no ignition, pulled out warmer drawer and found bake pan really close to bake igniter causing it to spark on the pan instead of the burner, removed pan and ran bake oven comes on on the first click, unit working as designed, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44109
Gabriel P
Job Details:
11/29/2022
Found hot water turn off correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44120
Gabriel P
Job Details:
11/29/2022
Found arm not seated properly correct issue opt test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Strongsville, OH 44136
Marie V
Job Details:
11/29/2022
"Replaced fan , blades, thermistor and harness. Advice cust to monitor. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model krsc500ess00
Near Hiram, OH 44234
Brian M
Job Details:
11/29/2022
Cc of drip in fridge Found drain tube clogged Removed clog OP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near South Euclid, OH 44121
Corina B
Job Details:
11/29/2022
Replaced the control. Opt test ok
We serviced a
WHIRLPOOL SANDER
Model WMH53521HZ4
Near Avon Lake, OH 44012
Angel
Job Details:
11/29/2022
"Cc that unit was no heating. Tested unit with a mug of water and unit is not heating at all and magnetron sounds real weak tried resetting unit but no luck Unit will need magnetron, diode and capacitor gave customer the estimate and stated there not going to continue with the repair they will just buy a new unit; ordrng 1 W10850446 (Capacitor) and 1 W10818686 (Magnetron) and 1 W11256462 (Diode)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Cleveland, OH 44128
Manny
Job Details:
11/29/2022
"Cc unit not cooling, verified unit was unplugged, plugged in the killawatt and compressor pulling 1.52amps, checked frost pattern and good frost on evap, unit working as designed, advise customer to keep it plugged in and if there still have cooling issues give us a call back."
We serviced a
AMANA WASHER
Model NFW7200T
Near Garrettsville, OH 44231
Brian M
Job Details:
11/29/2022
"Cc unit not running wont drain Found in diagnostics unit giving several errors Found drain pump humming and door latch not locking Needs control, drain pump and latch mechanism ; ordrng 1 WPW10175948 (pump-water) and 1 WP8182634 (latch) and 1 SHIPPING (shipping and handling) and 1 34001499 (Control NLA)"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS1
Near Eastlake, OH 44095
Corina B
Job Details:
11/29/2022
"CC that there was a squealing noise when the oven is on. Confirmed. When the cooling fan turns on there is a vibration. Cust does not want to repair. Cust Thinks its the convention fan. Had the convect bake running, no noise. ; ordrng 1 W11107275 (Cooling fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/29/2022
"Cc that the unit stopped cooling all the way and it has been loud for the last 2 to 3 days. Took temps inside 55* inside freezer and 64* in fresh food section. Found fresh food section evaporator frosted over. But freezer evaporator does not have any frost . Ran step 4 and watched it, pass, found freezer evaporator still does not have a good frost pattern. Unit will need filter drier installed to find leak, also evaporator in fresh food is coated. Sealed system job are covered under 10year warranty . Showed cust that is has on the part but not labor. Will be paying labor to install filter drier; ordrng 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near South Amherst, OH 44001
Gabriel P
Job Details:
11/28/2022
"Replace harness and fan,and steam all evaporator,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEB3
Near Chardon, OH 44024
Brian M
Job Details:
11/28/2022
Cc unit will not power on after power outage Found front panel receiving power but not full voltage Needs board kit ; ordrng 1 W10776981 (cntrl-elec) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krff507hps03
Near Rocky River, OH 44116
Manny
Job Details:
11/28/2022
"Cc unit making noise like if is trying to start, verified and compressor is locked up, unit needs compressor kit per service pointer W11634348, ordering compressor filter and lockring, let customer know unit needs compressor, she asked isnt the compressor the heart of the unit, told her yeah, she is going to try calling kitchenaid and get the unit replaced.; ordrng 1 W11574734 (Compressor kit) and 2 W11109499 (drier-tube)s and 2 W11504445 (Coupler)s and 2 W11504447 (Coupler)s and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler with valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Fairport Harbor, OH 44077
Jason N
Job Details:
11/28/2022
"Cc unit leaking from underneath Turned water on to unit, found small drip coming from filter main water line to inlet valve connect. Unable to seal. unit will need new inlet valve. ; ordrng 1 W11546685 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Fairport Harbor, OH 44077
Dan H
Job Details:
11/28/2022
"Customer complaint that unit is not starting, unit just says its done after a minute, unit needs new harness and capacitor, unit is stacked up on bricks, the underside of the unit is pretty badly beat up, advised customer that unit should be sitting on a solid level surface, part is out of stock so not scheduling return appointment ; ordrng 1 W11590868 (Harness) and 1 W11395618 (Cap)"
We serviced a
GE REFRIGERATOR
Model GYE22HSKLSS
Near Lorain, OH 44053
Angel
Job Details:
11/28/2022
"Cc that unit keeps getting frosted up in the freezer and he changed the fan twice already but still doing the same thing. Explained to customer that as long as the fan is running its not the fan. So heater has continuity and has power coming in units problem is the thermistor also will need main board since they work together. Gave customer estimate and stated he will rather do it himself since he knows how to take it apart already.; ordrng 1 WR55X10025 (Thermistor) and 1 WR55X38248 (Main board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lorain, OH 44052
Angel
Job Details:
11/28/2022
Installed drip tray and i e maker. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Oberlin, OH 44074
David R
Job Details:
11/28/2022
"Took pop. Brand new unit. Cc unit not draining. Found knock out plug on disposal never removed. Removed, tested, good. Draining properly. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon, OH 44011
Marie V
Job Details:
11/28/2022
Cc that unit is squeaking. Confirmed. Found rollers and pulley needed replaced. Replaced from T/S. Tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Avon, OH 44011
Marie V
Job Details:
11/28/2022
"Cc that the strike broke, confirmed. Replaced it. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KWO
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/28/2022
"Found bad capacitor and shifter replace from t/s opt test ok ; used 1 W10913953 (Actuator), 1 W11395618 (CAPACITOR)"
We serviced a
KITCHENAID RANGE
Model KDRU783VSS03
Near Strongsville, OH 44149
Gabriel P
Job Details:
11/28/2022
"Found error f6e0 lost communication from KITCHENAID we need to replace the left appliance manager and user board but the user board is discontinued no longer available so it cannot be repairable ; ordrng 1 WPW10116105 (Ui) and 1 W10876298 (Control), used 1 SHIPPING (shipping and handling),"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ06
Near Eastlake, OH 44095
Dan H
Job Details:
11/28/2022
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 68g of r600 , good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Shaker Heights, OH 44120
Manny
Job Details:
11/28/2022
"Cc that one of the fz LEDs is out, verified and replaced modules with the pre id, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25IVSS00
Near Shaker Heights, OH 44122
Corina B
Job Details:
11/28/2022
"Replaced the optic eyes. Opt test ng. Called BJ ohmed out the wires to the optic eyes, good. The light is flashing twice then pause. The door switch turns the light off. Called t/l Dave checked the power at both boards 120 volts jumped the board 120 volts to the ice maker. Will need to order optic eyes from Plainfield. Office to reschedule appointment. I have both optic eyes boards for return ; ordrng 1 W10757851 (Optic eyes)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Joe O
Job Details:
11/28/2022
Cc: not washingFound sump receiving proper power. Not washing. Needs sump assemblySump out of stock. Office to reschedule; ordrng 1 W11416363 (Sump assembly)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44102
Corina B
Job Details:
11/28/2022
Replaced the ui. Brought core back for return. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brook Park, OH 44142
Marie V
Job Details:
11/28/2022
"Cc that the unit is not drying dishes all the way, he showed me plastic lids that still had water in it and whirlpool told him to use sani rinse, extended dry , it helped a little, . Ran auto test no error codes, verify old heater has 13 ohms, new heater as well. Replaced control board and advice cust to run hot water before starting unit and use rinse aid. Cust is using rinse aid. Also when select normal also add hi temp, sani rinse and extended dry. Brought core for return"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Berea, OH 44017
Marie V
Job Details:
11/28/2022
"Cc that the unit makes a noise while using it. Confirmed, sounds like a vibration, noise comes from high side components, ordering parts needed. ; ordrng 1 W11628655 (Transformer) and 1 W11402082 (Magnetron) and 1 W11213318 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Cleveland, OH 44109
Corina B
Job Details:
11/28/2022
CC that the unit vibrates. Confirmed. Leveled the washer. Did advised cust some vibrating and shaking is normal. Opt test ok
We serviced a
GE REFRIGERATOR
Model GFE29HSDESS
Near Cleveland, OH 44109
Corina B
Job Details:
11/28/2022
CC that there is a noise in the freezer. Confirmed. Cust had a video of noise. No noise. Unit is empty. Advised cust to keep the food in the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Parma, OH 44134
Corina B
Job Details:
11/28/2022
CC that the light does not work. Confirmed. Found the door switched broken. Replaced the door switch. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brooklyn, OH 44144
Marie V
Job Details:
11/28/2022
"Cc that tried doing a normal big and small load and machine will have done, lock and sense on. Found unit had drain hose on the floor. Corrected issue stared a load it stared washing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Brecksville, OH 44141
Corina B
Job Details:
11/28/2022
CC that the unit is leaking and the cap for the filter is not coming off. Confirmed. Removed the cap. Found a hole in the water line for the ice maker. Will need a new line. ; ordrng 1 W11415785 (Hose)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44135
Marie V
Job Details:
11/28/2022
"Unit is making a loud noise and is leaking oil. Confirmed, Oil underneath. Unit will need gearcase, belt , motor, cam . Motor is under 10year warranty. Cust will contact Maytag. Op test ok; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Clutch) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Fairview Park, OH 44126
Marie V
Job Details:
11/28/2022
"Cc that unit is taking a long time to get to temp and is not holding temp. Confirmed. Found bake element shorted . Verify power going to element 247V. Unit needs new element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Maple Heights, OH 44137
Corina B
Job Details:
11/28/2022
"Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 50 grams of r600 unit cooling, pressures good, op test ok ; used 2 L13000619, and 1 WPW10143759 (DRIER) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFD2589KES
Near Mentor, OH 44060
Joe O
Job Details:
11/28/2022
"Cc: ice clumping, not making ice properlyFound leaking from ice mold. Needs ice maker; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Joe O
Job Details:
11/28/2022
Installed lid. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
11/28/2022
Found no voltage going to unit customer need electrician
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Middlefield, OH 44062
Brian M
Job Details:
11/28/2022
Installed adjustersOP Test Ok
We serviced a
KENMORE WASHER
Model 11026132410
Near Mentor, OH 44060
Joe O
Job Details:
11/28/2022
Installed drain pump. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near University Heights, OH 44118
Jason N
Job Details:
11/28/2022
"Cc unit making squealing noise in final spin and unit odorsCustomer stated the unit will making a squealing noise during the final spin. The unit also has an odor internally and comes out into the drain water. Advised customer to run clean cycle with Affresh or bleach to reduce drain system odors, may need to run several times to achieve results. Ran spin test, found rear tub bearing squealing during high speed spin. Unit will need tub assembly replaced. Part not showing in stock at Marcone. ; ordrng 1 W10901030 (Tub assembly)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near University Heights, OH 44118
Jason N
Job Details:
11/28/2022
"Cc unit not drying clothes all the time Ran dryer op test, timed dry on high heat. Let cycle several times. Flame is cycling on and off, but valve coil is shuttering when opening. There is also vibration within unit, found no leveling feet installed on unit. Even when isolating off the floor, the unit is still vibrating, sounds to be from the blower wheel area. ; ordrng 1 WPW10328463 (Valve coil) and 4 W11444912 (Leveling feet)s and 1 WP697772 (Blower wheel)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Kent, OH 44240
Brian M
Job Details:
11/28/2022
"Cc of f8e1 Needs cold valve ; ordrng 1 W11316256 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Dorset, OH 44032
Dan H
Job Details:
11/28/2022
"Installed new control and cleared evaporator, op test good, advised customer to allow 24 hours to reach correct temperature"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Ashtabula, OH 44004
Dan H
Job Details:
11/28/2022
"Customer complaint that unit is leaking, found door latch broken and stuck in closed position so dishwasher could start without door being closed, installed new door latch, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Avon, OH 44011
Gabriel P
Job Details:
11/28/2022
"Replace icemaker,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Wickliffe, OH 44092
Joe O
Job Details:
11/28/2022
Cc: not spinning and draining out properly in normal cycleFound no stored error codes. Found spin shut off on normal cycle. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44105
Jason N
Job Details:
11/28/2022
"Cc unit displays f8e1 and not starting cyclesFound hot water line disconnected from unit, valve turned off, also found drain hose laying on floor draining into floor drain. Hooked drain line up to wash tub next to unit. Connected hot water line to unit, turned valve on for hot water, checked for flow. Good flow on both hot and cold. Cleared codes. Ran auto test cycle, all functions passed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near Elyria, OH 44035
David R
Job Details:
11/28/2022
Replaced updated icemaker. Icemaker cycled and called for water. Good. Op Test Ok.
We serviced a
AMANA DRYER
Model LEA30AW
Near University Heights, OH 44118
Manny
Job Details:
11/28/2022
"Replaced parts ordered, ran cycle and good heat. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details:
11/28/2022
"Cc: not making ice, not cooling properlyFound temps in ff section at 55 degrees, freezer at 29 degrees. Found evap completely frosted over. Ohmed out heater circuit from control. Heater checked good. Ohmed out thermistor. Needs control and harnessParts show out of stock. Office to reschedule ; ordrng 1 W11566851 (Control) and 1 W11581973 (Evap harness)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Columbia Station, OH 44028
David R
Job Details:
11/28/2022
"Cc her husband was heating unit make grinding noises in spin. Wife was downstairs with me the entire time willI was going over unit. Ran diagnostics test, no noise in spin or agitate, good. Ran a rapid wash with load of towels inside to give some weight. Agitate sounds good. Drained and ran a drain/spin on max spin. Good, ran entire 15 mins. No noises. Unit is working good today. Advised customer to try and record any sounds in future if possible. Unit is good as of today. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44023
Brian M
Job Details:
11/28/2022
Customer had recording of noise but can not duplicate noise According to customer it stays on for about 5 min I can not determine issue Manually ran diagnostics of running compressor and condenser fan And ran freezer fan and icemaker fan Can not get unit to make noise
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
11/28/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/28/2022
"Replace led,opt test ok"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GB00
Near Chagrin Falls, OH 44023
Brian M
Job Details:
11/28/2022
Cc unit not igniting Found burner cap damaged Needs tops Customer can install no need for return visit ; ordrng 1 W11379294 (Caps)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Jefferson, OH 44047
Dan H
Job Details:
11/28/2022
"Customer complaint that lights are not working, lights are all working, switches are good, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Wickliffe, OH 44092
Jason N
Job Details:
11/28/2022
Installed auger parts. Ran ice dispense test. Good dispense. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Manny
Job Details:
11/28/2022
Replaced bot fans opt test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV7
Near Parma, OH 44130
David R
Job Details:
11/28/2022
"Cc this is a new unit replaced the other newer microwave recently, customer contacted whirlpool for same problem with other one. Unit turntable not working. Verified, turntable is on but not turning. Followed tech sheet. Took pics of pages to check, followed. Would replace control and turntable motor at same time. Also advised customer that the microwave might be two low and too close to the cooktop. Steam or heat from cooktop could be causing unit to short. Calling techline. Was on phone 45 mins. Techline said it is possible for unit to be too close. Recommended finding failure, replacing parts and advising customer to install properly. parts research. Marcone and service matters not bringing up parts for this model. Will need main control and turn table motor. ; schdld next appmnt for 12/2 FRI !"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Ashtabula, OH 44004
Dan H
Job Details:
11/28/2022
"Customer complaint that unit is shaking, suspension is good, ran drain and spin cycle, no, unusual shaking observed, unit is operating as designed ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Jason N
Job Details:
11/28/2022
"Cc unit making a noise and no water coming inRan auto test cycle, found cold water side of valve buzzing and not letting water in. Checked pressure from house source, good psi. Replaced inlet valve using truck stock part. Reran test cycle, good water flow in, test passed. Op test good. ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Brian M
Job Details:
11/28/2022
Cc unit not cooling Found unit at temp and ice is frozen in freezer Advised to watch
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Newbury Township, OH 44065
Brian M
Job Details:
11/28/2022
Cc cold water leaking Found valve stuck open Advised on replacing both Needs valves ; ordrng 1 W11127357 (housing) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Painesville, OH 44077
Jason N
Job Details:
11/28/2022
"Cc unit making a weird noise during spinCustomer stated the unit is making a weird rattling during the spin cycle, but not all the time. Ran spin and drain test, no abnormal noise heard. Used 4 large wet towels for a load test, then reran spin and drain. Pulled top panel off and observed. Could not duplicate noise complaint at this time. Unit is operating as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Madison, OH 44057
Dan H
Job Details:
11/28/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at -7 degrees, customer unplugged unit and allowed to thaw, found evidence of fresh food section evaporator freezing solid, unit need new thermistor and control , customer does not want repair at this time; ordrng 1 W11087438 (Evap/thermistor) and 1 W10843055 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFW650SSN0WWBB
Near Avon Lake, OH 44012
Marie V
Job Details:
11/28/2022
"Updated control, also dispenser is wrong. The part number shows is good but the part is different, has a valve less than the unit does. Called BJ we will order another dispenser and bring the part for return. Office will contact once they have eta on the part."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Jason N
Job Details:
11/28/2022
"Cc unit freezing food occasionally in ff section. Replaced thermistor and damper control using customer supplied parts. Noticed air vent was being blocked by product. Advised customer to ensure no product is sitting in front of vent, this will allow proper airflow in ff section and keep unit from running too long and overcooling. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2087HRS
Near Cleveland, OH 44113
Joe O
Job Details:
11/28/2022
"Cc: leakingFound unit leaking from water valve. Water line rotted. Needs water valve and water filter housing; ordrng 1 WP67005154 (valve-inlt) and 1 WP67004106 (head- wate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near University Heights, OH 44118
Joe O
Job Details:
11/28/2022
Cc: not heatingFound contacts in timer open. Needs timerCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. ; ordrng 1 WPW10185982 (timer)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, OH 44094
Joe O
Job Details:
11/28/2022
Installed gearcase and slider. Ran auto test and calibration p. Op test ok
We serviced a
GE RANGE
Model JGBS66DEK3WW
Near Willoughby, OH 44094
Corina B
Job Details:
11/28/2022
Replaced the gas valve. Heated the oven. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH08
Near Cleveland, OH 44102
Angel
Job Details:
11/28/2022
Tapped system and evacuated refrigerant unit was still full in refrigerant so I added nitrogen to see if unit had a leak or if it was just a restriction since it still had refrigerant in the system and I could not detect any leaks I replaced the filter drier and compressor put unit into a 29 vacuum and recharged unit with 50g of R600. Explained to customer to wait at least 24hrs for proper cooling. Opt test ok.; used 1 W11504447 (Coupler) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Mayfield Heights, OH 44124
Manny
Job Details:
11/28/2022
"Cc unit has grease in drum, verified and drum have something black smeared on it, cux stated that the u it is damaging her clothing, explain that this is no grease but more like something was left in someones pocket, took apart and found black crayon in the wheel housing, removed, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
Angel
Job Details:
11/28/2022
Cc that unit was rinsing for a long time. Ran diagnostics and no error codes ran a auto test and passed as well but did notice that unit was set to 2 rinses with deep water wash and she was using bulky items. Explained to her that the washer will run even longer when she sets the unit that way but i still replaced the valve and ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Lorain, OH 44053
Gabriel P
Job Details:
11/28/2022
"Replace agitator,gearcase,motor,screw ,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44103
Manny
Job Details:
11/28/2022
"Cc unit have f6e1 code, verify and unit have f6e1, for control and ui issues, replaced control and UI, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model LGR4634DQ0
Near Lakewood, OH 44107
Angel
Job Details:
11/28/2022
"Cc that unit will not start. Verified and found that the actuator for the switch broke off unit will need actuator. Gave customer estimate and stated he will try to fix himself because he can find the part for cheap. Charged service call.; ordrng 1 WP691581 (Actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Angel
Job Details:
11/28/2022
Cc that unit was smelling bad when going into a spin. Tested unit by putting it into a spin but couldnt smell anything so I looked underneath and everything looked good went to take off wash plate and noticed that the screw was loose so I took off the wash plate and I could smell something so I let the customer smell and said yes thats the smell so we cleaned off everything with bleach reinstall the wash plate and added loctite to the screw. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Amherst, OH 44001
Gabriel P
Job Details:
11/28/2022
There was no switch broken it was the track for shelve that broke ordering ; ordrng 1 W10827015 (Pantry) and 1 WPW10326469 (Rail center)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44119
Manny
Job Details:
11/28/2022
"Cc unit making a loud noise, verified and noise when unit is filling, ran valve test and cold valve defective, replaced using TS# W11210459, opt test ok; used 1 W11210459 (VALVE) from stock"
