Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Joe O.

Joe O.

DRYER GE GTDP220GF4WW Installed listed parts. Ran test cycle. Op test ok

Near N Ridge Rd, Madison, OH 44057
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "CC that the unit will not start. Ran diag F7E5 – SHIFTER FAULT. Started an agitate and spin. Found the cam and the gearcase are worn. Will need a shifter, gearcase and cam. ; ordrng 1 W11255272 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Shifter)"

Near Pearl Rd, Cleveland, OH 44109
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Top pics of POP. Cc that the unit is not heating. Found a loose connection on control. Plugged connection all the way. Put a cup of water and tested the microwave, pass. Op test ok"

Near W 21st St, Lorain, OH 44052
Corina B.

Corina B.

WASHER MAYTAG MVWB865GC0 "CC that there is a grinding noise in agitate and there was water on the lid. Advised cust the water was from me lifting the washer. Ran diag on agitate no noise, started a clean washer found the rotor is hitting the drain pan causing the noise. Raised the feet all the way done. Advised cust if it happens to still have the noise to get pads for the feet. Optest ok"

Near Glen Park Dr, Bay Village, OH 44140
Joe O.

Joe O.

WASHER MAYTAG MVW6230HW0 "I spoke lid and strike. Found close lid message still showing up. Entered diagnostics. Found no stored error codes. Tested lid lock. Lid not locking. Ran diagnostics test cycle. Unit will not go through diagnostics test. Needs lid lock and controlControl shows out of stock, office to reschedule; ordrng 1 W11394572 (LID LOCK) and 1 W11419173 (CONTROL)"

Near Sebring Ave, Madison, OH 44057
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint machine did not start after pressing start once so it was unplugged and plugged back in now seems to be working ok, confirmed, ran diagnostics no errors, calibrated, unit is operating as designed"

Near Jeanne Dr, Parma, OH 44134
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Evaporator was frozen with ice found bi metal open will need motor fan with harness will steam ice when part arrives advise customer to leave unplug it will help she said she has a backup fridge rescheduling she paid in full ; ordrng 1 W11224591 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Oberlin Rd, Oberlin, OH 44074
Dan H.

Dan H.

B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Edgewood Ct, Chagrin Falls, OH 44022
Corina B.

Corina B.

DISHWASHER AMANA ADB1400AGS1 CC that the unit does not work. Ran diag no codes. Found the water was turned off. Turned the water on. Unit filled and started washing. Unit is not secured to the cabinets or the countertop. Advised cust to secure the dishwasher. Optest ok.

Near Babbitt Rd, Euclid, OH 44123
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc unit making weird sound and not washing clothes correctly. Found no error codes. Ran diagnostics, not agitating but will spin. As soon as I lifted to look under machine grease was on my hand. Grease dripping from gearcase and over all lower components. Actuator is not switching over to agitate. Will need gearcase, cap, actuator, belt, pulley and hub. Motor is covered under extended warranty, no charge for washplate because it might get chipped in process of replacing gearcase. Gave estimate to customer. Customer paid SVC, do not order parts ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuatoR) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11239857 (belT) and 1 W11395618 (CAP), used 1 SHIPPING (shipping and handling) from stock"

Near Russia Rd, South Amherst, OH 44001
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Attempted to install freezer led module kit. Could not get enough of the harness to get the connectors on. Called whirlpool tech line spoke with Rich. He stated there was no way I would be able to get enough of the harness to put the module kit on. He stated unit is being put up for product review. Advised customer whirlpool will be contacting about where they will be going from here.

Near Orange, OH
David R.

David R.

DRYER MAYTAG MEDX655DW1 "Cc timer not moving, customer tried sensor and timed dry, both not moving. Tested out on timed, made sure airflow is good outside, good. Heating up and cycling off. Power good coming into unit, Timer getting power just not advancing. Checked over heater circuit, good. Gave estimate to customer, do not order parts ; ordrng 1 WPW10642928 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Bradgate Ln, Strongsville, OH 44149
David R.

David R.

WASHER MAYTAG MHW3505FW1 "From notes, Cc not changing cycles or temp. Unit was unplugged. Plugged in and went to diagnostics. F6E3, F5E4e error codes. Ran diagnostics, temp is changing when its suppose to. Ran through diagnostics test, all components working correctly. Ran a normal cycle for 10 mins, everything seems to be working correctly. Took off top and blew through pressure hose, good. Unplugging it could of reset unit. Advise if happens again then would order out control and UI. W11201284 control, W10911040 UI"

Near S State St, Rochester, OH 44090
Joe O.

Joe O.

WASHER MAYTAG WTW5520SQ0 Installed drain hose. Ran test cycle. Op test ok

Near Scottsdale Blvd, Shaker Heights, OH 44122
Joe O.

Joe O.

DRYER WHIRLPOOL CEM2745FQ0 Installed coin slide. Ran test cycle. Op test ok

Near Hathaway Rd, Valley View, OH 44125
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDJ230Y0 "Cc: not cleaning properlyFound upper tracks falling. Found upper wash arm clogged. Found upper rack is rotted(advised customer rack are not covered under extended warranty). Needs upper tracks, rollers, and rack.Parts show no longer available.; ordrng 1 4171288 (ROLLERS) and 1 4171288 (RACK) and 1 4171289 (track-lh) and 1 4171290 (track-rh)"

Near Mayfield Rd, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706EBS01 One of brackets damaged. Core is NOT HERE. Looked around and cannot find part. Re ordering bracket.; ordrng 1 W106252069 (BRACKET )

Near Pearl Rd, Strongsville, OH 44136
Joe O.

Joe O.

DISHWASHER GE GDT580SSF6SS Installed drain pump kit. Ran test cycle. Op test ok

Near Harcourt Dr, Cleveland Heights, OH 44106
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "New part too big. Old part too small. Ordering FZ door handle and asking customer to take out box and look over to make sure it can fit. Customer will call us if they cannot put part on. Do not schedule return; ordrng 1 W10827046 (handle,door (ss))"

Near Byron Dr, North Olmsted, OH 44070
David R.

David R.

RANGE MAYTAG MER6600FZ2 "Replaced parts. Checked out everything else, function wise test good. Put bake on 350* tested, took 13 mins to pre heat. Good. Op test ok"

Near Rosebelle Ave, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR KITCHENAID KSCS25INBL00 Replaced parts. Tested. Good. Called for water and cycled. Op test ok

Near Squirrel Run Dr, Middleburg Heights, OH 44130
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Cc: not coolingFound temps at 58 degrees both sections. Found no frost pattern. Found low side pressure resting at 49psi. Running pressure only drops to 35. Needs compressor and drier. ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Woodhawk Dr, Mayfield Heights, OH 44124
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5640XW0 "Cc: not agitating, not ringing clothes outFound error code f7e1(basket speed fault) f7e7(motor unable to reach target rpm). Found unit is not sending basket speed. Found bearings extremely loud in hand spin. Needs actuator and gearcaseCustomer does not want to repair at this time"

Near Edgehill Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL WFC7500VW2 "Installed new control and motor control, op test no good , new control does nothing , reordering control; ordrng 1 W10192966 (Cntrl)"

Near Severn Ln, Wickliffe, OH 44092
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Cc buzzing noise. Could hear it as soon as I walked in house. Coming from condenser area. Moved coils around , added styrofoam/cardboard. Let sit for a couple of mins. Good, no noise, op test ok"

Near Sugar Creek Ln, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Installed ice maker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near OH-307, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSP42QFS05 "Cc unit not cooling properly Found temps in freezer to be 15 and fridge around 40 Found evap to have partial frost pattern Found coils to be packed with dust Cleaned out dust advised customer that it could be he issue or we may have a sealed system issue gave quote for sealed system ; ordrng 1 2003002 (exchanger) and 1 4388574 (evaporator) and 1 W10309994 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Pinebrook Ln, Pepper Pike, OH 44124
Corina B.

Corina B.

WASHER WHIRLPOOL CHW9160GW0 "CC that the unit will not start. F26 DOOR SWITCH ERROR. Checked the connections at the control, good. Ran diag passed. A lot of soap suds. Advised cust to use 1-2 tablespoons of he detergent. Started a load of towels watched load finish. Optest ok."

Near Detroit Ave, Cleveland, OH 44102
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHW0 Cc unit starting by itself Found error for stuck key Replaced UI Ran test cycle OP Test Ok

Near Penshurst Dr, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc of humming noise Found ff evap fan not spinning just humming like it wants to run but isn’t Needs fan kit ; ordrng 1 W11033168 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

Near Som Center Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new control and thermistor, defrosted again, op test good ; O-emld tckt"

Near E 270th St, Euclid, OH 44132
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Replaced control, op test good, took control and console W11319991 cores"

Near W 48th St, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint of frost build up in freezer section and unit is not making ice, found ice maker off, turned on ice maker cycled, found a phone cord ran in front of unit that got in freezer section door seal causing the frost build up, door gaskets are sealing, unit is operating as designed"

Near E 236th St, Euclid, OH 44123
Dan H.

Dan H.

WASHER GE GTW460ASJ6WW "Customer complaint that unit stopped working, found water in tub, ran drain and spin, drain pump is working, water drained out, unit spun, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem , unit is operating as designed"

Near Edgemont Rd, Richmond Heights, OH 44143
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFM04 "Customer complaint of loud humming noise when ice maker fills, cycled ice maker , ice maker cycled and filled, no unusual noises heard, fans and compressor are running, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"

Near Lownesdale Rd, Cleveland Heights, OH 44112
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRB25FHBT05 "Cc: frosting around vents, grinding noise in vent, warm tempsFound temps in ff section at 48 degrees. Found temps in freezer at 15 degrees. Frost is building up around the damper. Found gasket not sealing completely, door cams are worn out and not functioning. Found gasket ripped and not sealing properly. Needs ff door cams, gasket, and damper.; ordrng 1 2159075 (gasket,door ff (bei)16163) and 1 WP2182179 (cam-door433) and 1 WP2209751 (diffuser12884) and 1 WPW10329686 (cam-door433), used 1 SHIPPING (shipping and handling) from stock"

Near Wilson Mills Rd, Chesterland, OH 44026
Dan H.

Dan H.

WASHER WHIRLPOOL n/a "Tenant at home said that there is nothing wrong with his washer, tech never saw unit or entered home"

Near Warrensville Center Rd, University Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed damper. Tested. Op test ok

Near Wilson Mills Rd, Chesterland, OH 44026
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Customer complaint of chirping noise, noise is refrigerant running through condenser, unit is operating as designed"

Near Edgerton Rd, University Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replace all parts. Op test ok

Near Jaycox Rd, Avon, OH 44011
Corina B.

Corina B.

DISHWASHER MAYTAG MDBH979AWW3 Replaced the ui. Started a cycle. Optest ok. ; used 1 Shipping from stock

Near Lake Ave, Lakewood, OH 44107
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WMH76719CS0 "Customer complaint mw does not start all the time and the light inside fails to turn on at times, confirmed light not illuminating every time the door is open, replaced interlock switches with ts, op test good ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Denver Dr, Parma, OH 44130
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE104DSS0 "Cc that the unit is not draining. She cleaned the hoses. Drain pump checked good. Hose is clear. Found drain hose on the floor. Connected drain hose properly. Explain cust on why drain hose needs to be higher than what it was. Drain unit 3 times, pass. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Silveridge Trail, Westlake, OH 44145
Jason N.

Jason N.

WASHER MAYTAG MVWC200XW0 "Cc not jumping around and banging in final spinChecked suspension springs, found suspension weak, tub bouncing around. Unit needs suspension springs. ; ordrng 1 W10780048 (suspension7183), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near E 30th St, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW5 CC that the unit is not putting water in. Replaced the water valve. Ran a calibration. Optest ok.

Near W 159th St, Cleveland, OH 44111
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint gaskets still wavy, confirmed both gaskets still had a waves, no condensation found on gasket or in ff, used heat gun to reform gasket, op test good"

Near N Miami Dr, Parma, OH 44134
Brian M.

Brian M.

DRYER WHIRLPOOL WED8500DC3 "Cc unit seems to struggle to run a big load Found motor to be weak when running a bulky load takes few extra times for motor to start running Needs motor and blower wheel and suggest to replace the idler pulley ; ordrng 1 W11105178 (motor-drve) and 1 279640 (pulley,idler) and 1 WP697772 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"

Near Lakesedge Trail, Chagrin Falls, OH 44023
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint door switch doesn’t work so tape was put on, confirmed door not making contact with switch enough to turn off, found right side door sagging, corrected and leveled doors, op test good"

Near W Sprague Rd, Cleveland, OH 44134
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL NED4655EW1 "Found blower housing fuse open,replace from t/s ,opt test ok also customer has a fire hazard flex foil advise her to change it,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Weymouth Cir, Westlake, OH 44145
Gabriel P.

Gabriel P.

WALL OVEN KITCHENAID KEBS207DBL7 "Found fuse open front behind console ordering part ; ordrng 1 WP4456654 (fuse-thrml), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near S Hampton Cir, Rocky River, OH 44116
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW3 "Customer complaint clothing stuck under agitator, confirmed silk shirt had made its way under agitator and wrapped around drive shaft, removed and replaced agitator with part sent, gap looks the same between basket and agitator, advised customer not to wash silk in this unit would be best hand washed"

Near Mayapple Pl, Broadview Heights, OH 44147
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW2 "Cc unit not draining or spinningRan diagnostics, found code f9e1 for long drain. Ran manual drain tests, drain pump not turning on. Good power to pump @119v. Replaced drain pump using a customer supplied pre Id part. Ran auto test and calibration. Op test good."

Near Amelia Ave, Ashtabula, OH 44004
Jason N.

Jason N.

RANGE WHIRLPOOL KGRS206XBL2 "Cc unit not preheating or slow to preheatRan bake test, ignitor only drawing 2.1a. Ignitor is weak. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Preheat good. Operation test good.; used 1 12400035 (IGNITER) from stock"

Near Kellogg Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

RANGE MAYTAG MGT8655XS01 "Found right front valve burner defective ordering parts,opt test ok advise to leave gas off ; ordrng 1 WPW10206288 (valve-brnr), used 1 SHIPPING (shipping and handling) from stock"

Near Westway Dr, Rocky River, OH 44116
Corina B.

Corina B.

DRYER SAMSUNG DV5451AEWXAA01 "CC that the unit is not heating. Checked the power, good. Found the heater is open. Will need a new heater. ; ordrng 1 DC97-14486A (Heater), used 1 Shipping from stock"

Near Erie Rd, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Cc: not making iceFound optics are functioning. Found ice maker is receiving proper power, ice maker is not cycling. Needs ice maker.; ordrng 1 2198597 (icemaker assy15445), used 1 SHIPPING (shipping and handling) from stock"

Near Ferry Rd, Chesterland, OH 44026
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JF42NXFXDE01 "Replace control and thermister also steam evaporator,turn power on opt test ok"

Near Lake Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM404ESS2 "Cc that the unit is leaking and it looks like is coming from the door. Started a normal cycle, no leaks detected ran for 30 minutes"

Near Windward Way, Avon Lake, OH 44012
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF760SADB1 "Customer complaint dw doesn’t dry and spray arm is missing, confirmed middle spray arm is missing, unit needs spray arm, no rinse aid in dispenser, advised customer to use a rinse aid in order to aid the drying ; ordrng 1 WPW10498900 (spray arm), used 1 SHIPPING (shipping and handling) from stock"

Near Glenallen Ave, Solon, OH 44139
Dan H.

Dan H.

RANGE WHIRLPOOL WFG550S0HZ1 "Installed new hinges, op test good"

Near Huntington Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint Leeds in ff and frz not working, confirmed ff ceiling leds and frz led out, found frz led failed, replaced with part sent, op test good"

Near Glenshire Rd, Bedford, OH 44146
Dan H.

Dan H.

WASHER WHIRLPOOL WTW57ESVW1 "Customer complaint that it washes but water is not coming out of clothes, found unit not spinning properly, found pieces of clutch and brake under unit , unit needs new brake assembly and clutch, customer does not want repair ; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch), used 1 SHIPPING (shipping and handling) from stock"

Near Chelton Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint drawer is uneven like it’s not sitting right, confirmed drawer tapers down to the right, attempting adjusting sheet metal to prevent metal from moving, unable to get drawer in straight ordering drawer parts ; ordrng 1 W10462909 (brkt-mntg) and 1 W10813962 (drawr-util) and 1 W11252164 (panel-drwr) and 1 W11252164 (panel-drwr)"

Near Logan St, Bedford, OH 44146
Jason N.

Jason N.

RANGE WHIRLPOOL WFE525S0HT0 "Cc unit smoked and error code presentCustomer stated she was using unit oven, when smoke detectors in house went off, error code on display of f6e1 for oven overtemp when heating. Verified f6e1 in diagnostics. Checked resistance reading on temp probe, at room temperature reading is 1169ohms, within spec range. Checked connectors on temp probe and control board. Ran bake test to 350, unit preheated and regulated at temp for 15 min after preheat. Temps stable. Ordering control board and temp probe to cover all bases for what could be an intermittent issue.; ordrng 1 W11158177 (cntrl-elec) and 1 WPW10181986 (sensor)"

Near Kenyon Ct, Mentor, OH 44060
Jason N.

Jason N.

DRYER MAYTAG MED6230HW0 "Cc unit will squeak when in useConfirmed light squeak intermittently during cycle. Pulled unit apart, lubricated all rollers, idler pulley. Checked for any loose panels/screws. Reassembled, reran test cycle, squeak still intermittently present. Ordering motor and dryer kit at this time to replace all drive parts.; ordrng 1 279787 (motor) and 1 4392067 (dryer repair kit)"

Near Monterey Bay Dr, Mentor-on-the-Lake, OH 44060
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4850HW0 "Cc unit making a chattering noise when in useRan dryer test cycle, noise starting about 5 min into cycle. Sounds like idler pulley bracket. Replaced idler pulley using customer supplied pre Id dryer kit. Ran op test for 10 min. No abnormal sound present. Op test good."

Near Daisy Ct, Mentor, OH 44060
Brian M.

Brian M.

RANGE WHIRLPOOL WOC75EC0HS01 Installed UI Walked customer through setting up WiFi

Near Morgan Trail, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc unit stopped cooling for 9 days and then it started cooling and making ice on Friday and has been cooling Found ice bucket full and temps in freezer to be at 5 and fridge at 40 These are normal operation temps Called whirlpool suggested to replace deli board and the three way valve coil; ordrng 1 WPW10364560 (solenoid) and 1 WPW10732682 (cover)

Near Kingston Dr, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced the evap cover and control. Brought core back for return. Steamed out the evap. Optest ok

Near Graystone Dr, Westlake, OH 44145
Jason N.

Jason N.

REFRIGERATOR MAYTAG MBFI953YEW3 "Cc unit ice buildup in freezer, temps not consistent, and a fan noise from ff sectionConfirmed ice sheer on bottom on freezer, evap drain is clogged. Unit still using duckbill drain, needs updated p-trap drain tube kit. Ran diagnostics, found damper making a loud squeaking noise when opening or closing. Unit needs damper control. Customer stated it will also buildup frost in freezer and temps will fluctuate. Adding jazz board. ; ordrng 1 W10619951 (drain tube) and 1 WPW10196393 (damper control assy) and 1 WPW10503278 (refer elect cont brd)"

Near E 307th St, Willowick, OH 44095
Brian M.

Brian M.

DRYER WHIRLPOOL WGD8000DW4 Customer showed pop took pic Cc unit is scorching cloths Found unit to be operating properly But unit has a stored code of air flow Went and checked out side vent unit is venting but does not have a good air flow Possibly a vent restriction or vent is to far of run and needs a booster installed Advised customer on possible solutions but advised to start with a vent clean out

Near Kingston Dr, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2569YEM0 CC that the ice or the water are not dispensing. Found the pad back is broke. ; ordrng 1 WPW10185233 (Pad)

Near Graystone Dr, Westlake, OH 44145
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WML55011HB2 Cc unit door trim cracked.Confirmed bottom on unit door trim broken away. Replaced using customer supplied pre Id part. Op test good.

Near E 345th St, Eastlake, OH 44095
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit still not making ice Found ice tray empty Ran several test harvest cycles they all work properly and has good water pressure when filling Advised on dropping temps in freezer to help with ice production It may be that thermistor isn’t reading proper temps due to temps Advised to watch but it may need a control

Near Fairview Dr, Kent, OH 44240
Corey L.

Corey L.

WASHER MAYTAG MVWC465HW2 "Customer complaint washer not starting, confirmed, found shifter fault code found gearcase and components muddy and corroded from a basement flood, flood damage not covered under warranty, quoted to repair, customer does not want repair, took control with for return; used 1 SHIPPING (shipping and handling) from stock"

Near Green Rd, Warrensville Heights, OH 44128
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS315SNHM03 Replaced parts. Leveled out as best as possible. Good. Op test ok

Near S Logan St, Elyria, OH 44035
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc sheet stuck under plate again Found screw to have backed out leaving play in agitator Replaced agitator and screw made sure bolt was tight OP Test Ok

Near Bird Dr, Ravenna, OH 44266
Jason N.

Jason N.

WASHER HOT POINT HSWP1000M4WW "Cc unit making noise when in cycle, also tub not centeredCustomer states unit has not been right since he moved. Confirmed tub not centered in unit. Found tub assembly shifted over to right, motor mounting stuck behind base plate brackets. Lifted tub assembly up and pulled out from bracket. Ran wash test then drain and spin. Op test good."

Near Caves Rd, Novelty, OH 44072
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB835DW4 "Replaced the ui, control and latch. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok"

Near Turney Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHV04 "Customer complaint that unit is not dispensing ice, found ice in bin frosted together jamming auger motor, cleared ice , auger motor and auger are working, ice door is sealing, unit is operating as designed"

Near Scottsdale Blvd, Shaker Heights, OH 44120
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit coding f6e3 again.Ran diagnostics, confirmed f6e3 and also f6e2. Called wp techline, Leon, nothing else to be done based on previous repairs that did not remedy the issue. Unit designated as non repairable, advised customer WP will be contacting them within a few days."

Near Dines Rd, Novelty, OH 44072
Corina B.

Corina B.

REFRIGERATOR KITCHENAID n/a CC that the ff section is not cooling. Found a lost of frost on the evap cover. Steamed out the evap. Replaced the thermistor from t/s. Optest ok. ; used 1 WPW10384183 (Thermistor) from stock

Near Hidden Woods Trail, Mayfield Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC300EWH03 Wrong compressor. Reconnected the line at the condenser. ; ordrng 1 W10507884 (Compressor)

Near E Groveland Rd, Beachwood, OH 44122
Jason N.

Jason N.

RANGE WHIRLPOOL WFE550S0HZ1 "Cc unit front damagedConfirmed unit oven door damaged. Unit needs handle, door top trim and front glass/trim panel.; ordrng 2 W10831019 (screw)s and 1 W11249559 (glass-door) and 1 W11449263 (HANDLE TRIM)"

Near Dillon Dr, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER WHIRLPOOL WFW95HEXW0 "F6e1 COMMUNICATION ERROR BETWEEN CCU AND MCU,F8e1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED. Dcs3-1 and 3-2 good, dl3-1 and 2 54 ohms dl3-2 and 3 54 ohms. Dls2-1 and 2 open for closed and open. Will need a new door latch and main control ; ordrng 1 WPW10306374 (Lock) and 1 W10406633 (Control), used 1 Shipping from stock"

Near Traymore Rd, University Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Replaced the ice maker. Cycled ice maker. Optest ok.

Near Scottsdale Blvd, Shaker Heights, OH 44122
Jason N.

Jason N.

RANGE AMANA AER6603SFW2 Installed LF infinite switch. Tested burner op. Op test good.

Near Lake Rd, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR GE DFE28JSHCSS "Cc little stream of water coming from dispenser. Customer just replaced water filter about a month ago. Pulled unit out. Took off water line. Found the water pressure low, also found little kinks in the copper line itself. Customer has old style shut off water valve. Suggested having a plumber come look at the shut off valve and the copper line if needed to be replaced. Unit test good as of now. Op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Hawke Rd, Columbia Station, OH 44028
David R.

David R.

REFRIGERATOR AMANA ASI2575GRS01 "Cc of leveling. Went through manual and Lund only leveling for door, unit. Door open all the way and stopper stops it, showed customer. Tested out. Good. Op test ok"

Near W River Rd, Columbia Station, OH 44028
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced parts, also found dent where door meets the door switch, added door spacer from t/s. Customer threw away core return boxes, so will have to put into a different box. Tested multiple times, good op test ok; used 1 WP2177331 (DOOR SPACER) from stock"

Near Park Ln Dr, Strongsville, OH 44136
David R.

David R.

WASHER MAYTAG MHW6630HW0 "Cc LOC error code. Customer had control lock on and didn’t notice. Let customer know. Showed them. Went through diagnostics, good. Op test ok"

Near Baldwin Ct, Broadview Heights, OH 44147
Corina B.

Corina B.

DRYER WHIRLPOOL WED5000DW2 CC that the unit does not turn on. Confirmed. Found the black wire in the terminal block burnt. The wrong screws were used. Will need a new terminal block with wires. ; ordrng 1 279318 (Wires)

Near Drakefield Ave, Euclid, OH 44132
David R.

David R.

LAUNDRY CENTER WHIRLPOOL MGDB765FW0 "Cc “check lint screen” light on all the time when starting unit, stricker caught clothes, fabric sheets sometimes get caught on lint grille. Check lint screen light is more so a safety feature to let you know to check it, per owners manual will come on until you open door or start cycle. Stricker and lint grille are in correctly. Checked with hand to make sure not rips or anything can be felt, good. Upped customers dryness level from 2 to 3. Went over temp and dryness level options per owners manual. Had customer try a couple times and every time it worked every time. Op test ok."

Near Falls Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH31017HS2 Replaced the control. Brought core back for return. Heated a cup of water. Optest ok.

Near Wildwood Ln, Cleveland, OH 44119
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Did not replace new control found a bad issue one of wire snap and burn connecter the wire that snap comes from the cabinet calling whirlpool tech line spoke to dave, whirlpool will replace unit can’t no longer be repairable

Near Bowling Green Cir, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC300ESS01 Replace parts but the right door has a dent at the top. Reordering door.; ordrng 1 13107887SQ (dor-fip ss)

Near Shaw Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC465HW2 "Cc that the unit does not advance and stays in sensing or wash. Ran diag found F8E1 – NO FILL, LONG FILL. Found drain hose on the floor. Explain cust on how to properly install the drain hose. Showed her on the owners manual. Ran calibration and auto test . Op test ok. Took pics"

Near G St, Lorain, OH 44052
Gabriel P.

Gabriel P.

RANGE AMANA AER6303MFS2 Replace parts. Preheat oven to 350*degrees . Op test ok

Near Windmill Way S, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER GE GDT535PSJ2SS "Cc that the unit is not dispensing all the soap, and dishes are not getting clean. Put a pod of detergent on unit, press star for a normal cycle. Unit control started clicking, after 2 min started the cycle and it will work for 10 seconds and stops following that clicking sound that comes from relay on control. It was sparking from the relay. Gave estimate to cust. They will not fix."

Near Rebecca Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Found ice on the door switch. Advice cust to keep an eye on the child lock, because it will get stuck in between the door and cabinet and it will creat condensation inside freezer and on the door switch and stays stuck close. Cleared out the ice. Op test ok"

Near Frazier Dr, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR AMANA BR18VW CC that the ff is no cooling. Confirmed. Unit went into a defrost. Heater did not turn on. Checked heater has continuity. ?Found the defrost thermostat open. Steamed out the evap. Replaced the thermostat from t/s. Optest ok. ; used 1 WP10442411 (Thermostat) from stock

Near Buckhurst Pl, Mentor, OH 44060
Dan H.

Dan H.

B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at at 26 degrees, fans are running , compressor is running , partial frost pattern on evaporator, found system in a 10” vacuum, added refrigerant, frost pattern did not improve, unit has a restriction, unit needs new filter drier; ordrng 1 W10143759 (Drier)"

Near Edgewood Ct, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 Installed gearcase and agitator. Ran auto test and calibration. Op test good. Gap around agitator base seems more even then prior to parts replacement.

Near W Main Rd, Conneaut, OH 44030
Dan H.

Dan H.

WASHER GE GTW485ASJ1WS "Customer complaint that unit is not cycling, confirmed, found speed sensor ripped off and belt shredded; ordrng 1 WH12X26329 (Speed sensor) and 1 WH01X24180 (Belt), used 1 SHIPPING (shipping and handling) from stock"

Near Bell St, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Cc that the unit is making ice slowly and started leaking again. Removed the drain hose , found dirt , debris. Cleared out. Steamed the drain hole and hose as well. Checked ice maker. Harvested the ice maker and It cycle. Explain cust that the ice maker makes 8 cubes of ice every 4 hours."

Near Northland Ave, Lakewood, OH 44107
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8000BWD "CC that the unit is making noise and black stuff on the floor. Found the bearings are leaking oil. Will need a rotor,stator,bearings and rps sensor. ; ordrng 1 W10435302 (Bearings) and 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps), used 1 Shipping from stock"

Near Bartley Ln, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4800XQ4 "Installed suspension spring, ran auto test. Op test good."

Near Magnolia Dr, Cleveland, OH 44106
Corina B.

Corina B.

RANGE JENN-AIR JGRP430HM00 CC that the burner cover is missing. Confirmed. Part is not in look up with service matters or marcone. Will need to research part. Took pic of the missing part

Near Michael Dr, Mentor, OH 44060
Joe O.

Joe O.

WASHER WHIRLPOOL WFW6620HW0 "Cc: not drainingFound standing water in unit. Ran drain and spin to clear water. Entered diagnostics. Found no stored error codes. Ran quick test cycle. Ran normal cycle. Ran drain and spin. Found hot and cold reversed. Corrected, ran normal cycle. Ran drain and spin. Ui intermittently not allowing selections. Needs ui; ordrng 1 W11319991 (cntrl-elec)"

Near Deermont Ave, Madison, OH 44057
Joe O.

Joe O.

WASHER MAYTAG MHW5630HW0 Installed tub. Ran test cycle. Op test ok

Near Lake Rd E, Madison, OH 44057
Joe O.

Joe O.

DRYER SAMSUNG DV45K6200EWA3 "Cc: long dry timesFound temps at rear vet of unit only reaching 130 degrees. Spoke with BJ. Ohmed out thermistor, checked good. Found relay on control shutting down after heating for a min. Shutting down heat to one element. Needs control; ordrng 1 DC92-01896A (CONTROL16080), used 1 SHIPPING (shipping and handling) from stock"

Near Spruce Ln, Painesville, OH 44077
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4850HW1 "Installed gearcase and hub. Ran auto test. Op test no good. Replaced cam. Ran auto test. Unit still not testing good. Called whirlpool tech line, whirlpool has training going and could not be reached; used 1 W10721967 (PULLEY) from stock"

Near Mayfield Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Installed new dispenser, op test good"

Near Harvest Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Installed new fill tube heater and control, op test good"

Near Parker Rd, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFF2055DRH00 Cc unit not cooling properly and right door broken Found right door lower door hinge to be damaged when door opens it’s falls off also damaged upper portion of freezer door Found evap fan not running but getting power Needs door right ff door and freezer door and fan ; ordrng 1 LW10721540 (dor-fip) and 1 WPW10464673 (motor-evap) and 1 LW10353182 (dor-fip wh)

Near Fairchild Ave, Kent, OH 44240
Brian M.

Brian M.

WALL OVEN WHIRLPOOL KEBS207DBL4 Installed customer supplied board Ran test bake on upper and lower oven OP Test Ok

Near Lander Rd, Chagrin Falls, OH 44022
David R.

David R.

REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc door handle loose, top freezer sliding and rubbing when closed, deli drawer falling. Tightened handle, corrected door at hinge and also added a shim to help raise it. Inspected. Found drawer cracked, went over not having a lot of weight on top. Ordering drawer, customer can put in themselves , no need to return and also make sure drawer is completely pushed in. ; ordrng 1 WPW10308849 (pan-meat)"

Near Gessner Rd, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed icemaker Ran test harvest OP Test Ok

Near Whisperwood Ln, Aurora, OH 44202
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4949SDZ0 "Customer complaint dw making loud noise, confirmed noise is coming from chopper area, removed all removable pieces from top of sump, nothing found, unit needs new sump asm, part covered per MR0OI00FP1 ; ordrng 1 WPW10591570 (pump&motor)"

Near Belmere Dr, Parma, OH 44129
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH53521HW4 "Customer complaint that unit jumps from standard to military time on its own, outlet is good, set clock to 12 hour mode, unit is operating as designed, if problem should reoccur unit will need a control"

Near Hampton Cir, Aurora, OH 44202
Brian M.

Brian M.

MICROWAVE KITCHENAID KMLS311HWH1 Cc buttons are worn off and bottom button just fell off Found buttons to be worn. And bottom button is missing cover Needs control panel ; ordrng 1 W11226994 (panl-cntrl)

Near Sunnybrook Rd, Kent, OH 44240
Brian M.

Brian M.

RANGE WHIRLPOOL WFG550S0HZ1 Installed control dsi and gas valve ran test bake unit ignited right away and heated to pre heat temps Opened door to trigger unit to re ignite OP Test Ok

Near Fairview Dr, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF606ESS01 Installed both controls Found unit still in same condition Removed deli board no corrosion on board but removed board and lights and ice dispenser started to work Called and spoke to BJ he advised to replaced UI and deli UI board ; ordrng 1 W11330971 (Control) and 1 WPW10769076 (cntrl-elec)

Near Wilkes Rd, Atwater, OH 44201
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found evap frozen with ice steam evaporator then replace thermistor and control,opt test ok"

Near Salem Pkwy, Westlake, OH 44145
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer not filling with cold only hot, found water lines switched cold on hot and hot on cold, corrected, op test good"

Near W 85th St, Cleveland, OH 44102
Corey L.

Corey L.

DRYER MAYTAG MED5630HW1 "Customer complaint dryer seal on back keeps falling out after pushed back in, confirmed about 1 foot of the back felt is disconnected from drum, found unit heavily leaning forward, leveled unit, re-glued disconnected felt to drum, op test good"

Near Newkirk Dr, Parma Heights, OH 44130
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFIS29BBBL03 Installed ui. Op test ok

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not sensing water level properly, Ran diagnostics no error codes found, started normal wash cycle, unit over filled,until needs new control; ordrng 1 W11170319 (Cntrl)"

Near Wheeler Rd, Garrettsville, OH 44231
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Parts not needed, got here and water is working fine, customer complaint was about the Icemaker not working, but customer said it started working and giving a lot of ice. Got here customer had arm up, put down and started cycling on it’s own. Pushed out ice and called for water. Op test ok. If happens in future would suggest ordering Icemaker."

Near Willow Way, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHB04 Replaced part. Tested. Good. Op test ok

Near Meister Rd, Lorain, OH 44052
Brian M.

Brian M.

REFRIGERATOR KENMORE 10662152111 "Cc unit not cooling Found ice ball on suction line and no frost pattern Unit has a leak or restrictionAdvised it will needs a sealed system repair Evap and compressor ; ordrng 1 WPW10314205 (evaporator) and 1 W10507884 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Heron Creek Dr, Rootstown, OH 44272
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWX655DW1 "Cc that the unit is leaking. Couldn’t find any leaks from the unit. Ran manual diag , ran cold water and then drain the water out, nothing. Checked drain pump , drain hose , hosing valve, but no sign of leaks. But did notice that the valve from the cust home is leaking a drop every 10 seconds. Advice cust to move the unit forward and run unit like that to see how much water puddle is creating over night."

Near Laurell Ln, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GX5FHTXVY05 "Checked temp found 75 * on fresh food section and -7on freezer. Found evap frozen. Force unit into a defrost, pass. By metal is good. Giving estimate on control customer will fix steam ice on evap and replace control and program opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10503278 (CNTRL-ELEC 156.77) from stock"

Near Hickory Trail, North Ridgeville, OH 44039
Jason N.

Jason N.

WALL OVEN KITCHENAID KEBS107SSS04 Installed hidden bake element. Ran bake test to 300 degrees. Op test good.

Near Ainsworth Dr, Pepper Pike, OH 44124
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED2KHAXV001 Installed evap drain tray. Op test good.

Near Gates Mills Blvd, Cleveland, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint ff section not cooling, confirmed ff temp was 70 and frz was -20, frost build up on evap but not on evap, evap had food airflow, fan is blowing in the right direction, unit would not go into diagnostics, unit needs new control; ordrng 1 W11371382 (CNTRL)"

Near Lori Dr, Bedford Heights, OH 44146
Corey L.

Corey L.

WASHER WHIRLPOOL MHW5630HW0 "Showed pop, Customer complaint washer leaks a few drops in the front after heavy loads only, found dog hair on door gasket and evidence of water dripping down the outside of the front panel around Maytag label, started wash cycle and let unit fill, seen drip starting to accumulate under gasket, advised customer wipe face of gasket and around door every cycle with dogs to prevent leaking, placed water mit mat"

Near Newkirk Dr, Parma Heights, OH 44130
Corey L.

Corey L.

RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint cooktop flames are too hi on low and she cannot simmer, confirmed 4 of he 5 flames did not turn to simmer on lo setting, adjusted flame size on 4 burners set too high, op test good"

Near Andras Dr, Walton Hills, OH 44146
Joe O.

Joe O.

RANGE GE JS968SK6SS Pulled door apart. Replaced gasket. Customer cleaned glass. Reassembled door. Op test ok; used 1 SHIPPING (shipping and handling) from stock

Near Brentwood Ln, Chardon, OH 44024
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit will not drain Found glass in drain Removed glass Ran test Cycle OP Test Ok

Near Heron Creek Dr, Rootstown, OH 44272
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 customer complaint is water is accumulating in frz and dripping into ff, confirmed found plastic clip blocking evap drain hole, removed and removed ice clog, op test good"

Near Rockside Rd, Seven Hills, OH 44131
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Customer complaint food freezes on middle shelves of ff, temps were 40 in ff and -8 in frz, set at recommended, thermistors checks pass, installed foil tape on half of cold air return, adjusted temps up 3 for frz and one for ff advised to monitor"

Near Stockton Ave, Maple Heights, OH 44137
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW3 Installed water valve. Ran auto test and calibration. Op test ok

Near Leroy Thompson Rd, Thompson, OH 44086
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MDB4949SHZ0 "Cc: not completing full cycleCustomer states unit only runs for roughly 15 mins. Ran test cycle. Ran diagnostics test cycle, found error code f6e4(float switch open). Found float switch to be functioning. Unit has good drain loop. Unit is not back filling. Found unit is not leveled properly. Leveled unit. Op test ok"

Near South Ridge Rd E, Geneva, OH 44041
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW4 "Customer complaint washer not working, confirmed, power to unit is ok, found water leaking from shut off valve above unit in basement dripping onto back of console onto main control puddling up shorting control, advised customer this is not covered under warranty and quoted for self pay without shipping, ok, replaced control, op test good, pulled unit a foot or so away from wall preventing leak from hitting unit, advised to have valve replaced by a certified plumber"

Near Marian Dr, Lyndhurst, OH 44124
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFC150M0EW3 The upper oven lid hangers were in the wrong spot op tested good

Near Chestnut Hill Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

RANGE WHIRLPOOL KSDB900ESS The burner caps where not on the correct burners. Op tested good

Near Hemlock Ridge Dr, Kirtland, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFS20EVBL2 I remove the old filter installed a new one unit tested good

Near Beaumont Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Part of the tray was still frozen and the drain was clear I steamed out the drain thoroughly there is no ice left inside the freezer and it will work properly now

Near Walnut St, Conneaut, OH 44030
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced the control and valve. Brought the core back for return. Optest ok

Near Edgecliff Dr, Euclid, OH 44119
Joe O.

Joe O.

MICROWAVE GE JVM6175EF1ES Installed door. Op test ok

Near Fairgate Blvd, Newbury Township, OH 44065
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSO48QTX03 Installed control and auger motor. Tested. Op test ok

Near Flanders Dr, Solon, OH 44139
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC36FTS00 "Cc: not coolingFound lights flickering on and off. Compressor kicking on and off. Unit will not continue to run. Found unit is receiving constant 120v. Relay on control buzzing, and continuously opening and closing. Needs control kitCustomer does not want to repair at this time. Need 2nd tech to assist if customer decides to repair."

Near Westchester Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Cc: not making iceFound bail arm not fully inserted into ice maker. Re seated bail arm. Cycled ice maker. Op test ok

Near Timberline Trail, Cleveland, OH 44143
David R.

David R.

DRYER WHIRLPOOL WGD5000DW3 Replaced part. Let sit so adhesive can stick. Good. Op test ok

Near Erie St, South Amherst, OH 44001
Corina B.

Corina B.

RANGE AMANA AGR5330BAW3 CC that the control can not set the bake. Found the control has malfunction. Replaced the control. Heater oven to 350*. Optest ok

Near E Derbyshire Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

STACK W/D KENMORE 417.927022 "The rear main bearing is completely sheared and half needs a new bearing; ordrng 1 5303281153 (bearing kit-rear), used 1 SHIPPING (shipping and handling) from stock"

Near Village Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER MAYTAG MVWC200XW0 "The units suspension is worn out and needs to be replaced ; ordrng 1 W10780048 (suspension), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Britton Dr, Geneva, OH 44041
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Cc unit not making ice.Ran manual ice maker harvest, ice maker indexed, did not fill with water, Valve buzzing. Checked water source at unit rear. No water in. Had customer check water tap connection in basement. Confirmed valve is open, valve in question is a saddle tap valve. Advised customer to have a plumber replace valve."

Near Norwood Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GR2FHMXPS03 "Customer complaint back wall in frz has ice, confirmed excessive ice build up over evap, temps were 1 in frz and 43 in ff, unit seems to not be fully defrosting, removed resistor"

Near Regency Dr, Parma, OH 44129
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint water remaining in dw, confirmed, garbage disposal is new, found plug still in, knocked drain plug out, op test good, advised customer to run clean cycle following user guide"

Near Yorkshire Ave, Cleveland, OH 44134
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Recovered refrigerant, installed new evaporator and uv dye drier. Pulled vacuum on system to 29in/hg for 15 min. Shut off vacuum, held pressure for 15min, no change to gauges. Recharged system with 4.16oz of r134a. Good frost pattern starting on evaporator. Advised customer to allow 24hrs for unit to return to desired temperature."

Near Northland Ave, Lakewood, OH 44107
Joe O.

Joe O.

REFRIGERATOR GE PSS26LSRASS Installed water valve and evap fan. Evap fan still not functioning. Spoke with ge techline. Tested voltage. Found unit is not receiving proper signal voltage. Needs control.Customer does not want to go through with electing control; saved tckt

Near Laskey Rd, Rome, OH 44085
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYB00 Cc: ice build up in freezerFound drain tube plugged up. Needs p trap(already cleared drain); ordrng 1 W11190084 (tube-drain)

Near Heath Rd, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Installed thermostat. Set temp on recommended. Advised customer to allow 24 hrs for unit temps to return to desired.

Near Daleford Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FD6520RHB2 "The motor is failing needs replaced ; ordrng 1 154844301 (motor & pump assy), used 1 SHIPPING (shipping and handling) from stock"

Near Center Rd, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed bracket, op test good"

Near W Pleasant Valley Rd, Parma, OH 44134
David R.

David R.

RANGE GE JBP64B0B2CT "Cc oven not getting up to temp or taking long time to. Found crack on back on bake element. Went to back of unit, correct power coming into unit, 240 going down to bake element. Element test open. New element needed. Ordering part.; ordrng 1 WB44T10010 (range oven bake elem), used 1 SHIPPING (shipping and handling) from stock"

Near Betts Rd, Wellington, OH 44090
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer on extended warranty through New Leaf. Cc not cooling in FF section, customer did a hard r set, now drawer UI not working. Found FF evap covered with ice, drawer UI no display, harness to it is a little failed. Fan is not working, checked and not getting correct voltage from control. Will need to steam off all ice and replace part. 3 count job,; ordrng 1 W11087438 (motor-evap) and 1 W11170612 (harns-wire) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"

Near Tree Top Pl, North Ridgeville, OH 44039
Jason N.

Jason N.

DISHWASHER WHIRLPOOL DU1055XTPT4 "Cc unit not draining Found standing water in tub Ran cancel drain, pump, only humming. Checked drain line, found disposal drain plug was not knocked out. Called landlord, he said to go ahead and do it. Knocked out disposal drain plug. Ran wash test then cancel drain. Unit draining normally. Op test good."

Near Lancaster Rd, South Euclid, OH 44121
David R.

David R.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Cc no ice, and temp rising both sections. Temp in FZ about 25*, temp in FF about 45*. Customer has non coated evap in FF. Found Service Pointer, Sealed system repair. Ordering compressor if process tube too short then replace. ***3 job count *** sealed system tech; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 2 WPW10143759 (dryer)s and 1 WPW10501260 (cover-evap) and 1 WPW10537710 (pan-drip)"

Near Brighton Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced diffuser. Also put 100% silicone at the bottom of the cabinet on freezer section to seal the gap.,also customer accidentally send part to her work so had to wait 15 minutes for one of her employees to bring part but during that time we start steaming frost from freezer,then installed parts. Op test ok"

Near Tomahawk Dr, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc no ice. Found Icemaker was not cycling on its own. Valve checked good. Will need Icemaker, did not want fixed at this time. ; used 1 W10884390 (ICE MAKER ASS) from stock"

Near Albert Ave, North Ridgeville, OH 44039
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW5 "Cc: not draining, making clicking noiseFound error code f0e3(overload). Advised customer on loading. Ran auto test and calibration. Op test ok"

Near Sperry Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBE00 "Cc unit not coming on, customer had a different company come out before us, also prior to issue Icemaker not working. Plugged unit in, PO keep coming up on UI and within 2-3 seconds will cut the unit off and keep trying but will not actually turn on. Power is good at outlet. Looked at all wires, good. Ordering controls and Icemaker; ordrng 1 W10882923 (icemaker) and 1 W11029433 (harns-wire) and 1 W11035835 (cntrl-elec) and 1 WPW10226427 (cntrl-elec) and 1 WPW10521642 (cntrl-elec)"

Near Springbrook Cir, Elyria, OH 44035
David R.

David R.

FREEZER WHIRLPOOL WZF34X18DW03 "Gasket fit but door is bowed at top, not allowing gasket to sit properly. Ordering gasket and door. If need be use a shim on bottom hinge. ; ordrng 1 W10746783 (dor-fmd) and 1 W10856583 (gasket-dor) and 1 WPW10481434 (nameplate)"

Near Hickory Dr, Berea, OH 44017
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Ran diag found no error codes. Ran a rinse and spin cycle with towels. Explain cust how new energy efficient top load washer works. Everything seems normal is working as design,opt test ok"

Near E 33rd St, Lorain, OH 44055
Brian M.

Brian M.

DISHWASHER FRIGIDAIRE FDB421RFS3 C unit not turning on Verified timer getting power Timer not functioning Needs timer #154294401 is NLA ; ordrng 1 154294401 (timer)

Near S Main St, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

DISHWASHER PORT KITCHENAID KUDS30FXSS1 Replace all parts. Drain pump is clear. Ran auto test. Op test ok

Near Plymouth Dr, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cust showed pop, sent pic. CC that the ice maker does not work.ran diag step 56 no error codes. Ran step 57 and step 45. Cycled and filled. Optest ok"

Near Hampton Rd, Cleveland, OH 44120
Corina B.

Corina B.

WASHER WHIRLPOOL WFW72HEDW0 "CC that the unit does not drain. Checked drain pump, clear. Replaced the drain pump. Started a rinse and spin. Optest ok. Advised cust to use 1-2 tablespoons of detergent."

Near Lincoln Ave, Parma, OH 44134
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5SHAXML10 "Installed bracket, ice door chute and pin/spring. Tested ice dispense. Ice dispense good. Op test good."

Near Chardon Rd, Willoughby Hills, OH 44094
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL WCG77US0HS00 Cc unit won’t stop clicking Found right rear burner switch stuck in the down position Replaced switches Ran test OP Test Ok

Near W Parkway Blvd, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSF26C4XYY04 "Cc unit not cooling Found unit to have Normal frost pattern on evap not a sealed system issue Found fan not running or receiving power checked rear control found no voltage going to fan Unplugged unit for 30 sec then plugged back in Normal operation returned Advised to replace main power board ; ordrng 1 W11088499 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Tayport Dr, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ATF2110DRW "Cc unit still leaking in ff Customer states still finding small puddles on bottom of ff section. Rechecked drain cup and drain line. Both clear and look good. Poured water down drain, good flow down through tube. Noticed condensation on back wall of ff section. Droplets flowing to the bottom and collecting. Talked to BJ, sounds like insulation deterioration in the cabinet due to age of unit, not repairable. Advised customer."

Near Abby Ave, Euclid, OH 44119
Brian M.

Brian M.

HOOD WHIRLPOOL GXW7336DXS2 Cc unit will not go on high Found switch to be malfunctioning Needs switch ; ordrng 1 W11245985 (switch-pb)

Near Chagrin Falls, OH 44022
David R.

David R.

WASHER MAYTAG MVWB855DC3 "Spin is working. Tested diagnostics, no error code. Manually went into spin/agitate, good both working. Went through a couple of mins of rinse/spin cycle. Working correctly. Op test ok"

Near Pearl Rd, Strongsville, OH 44136
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7040DW0 "Customer complaint seems only in bulky cycle it will shut off mid cycle sometimes, no errors, unit is connected to gfi, amp draw with weight on bulky cycle could be cutting power to unit stopping cycle, advised to have gfi removed before replacing control W10812423 for intermittent issues, customer will call back to order control after trying these fixes; used 1 SHIPPING (shipping and handling) from stock"

Near Huntington Park Dr, Strongsville, OH 44136
Jason N.

Jason N.

REFRIGERATOR GE ZISS480DRCS "Cc unit not dispensing water.Customer stated he tried it earlier today and now it’s working, it didn’t work for 2 days. Ran dispense test multiple times. Water dispensing normally at this time. Advised customer to monitor, possibly frozen line in freezer door. Advised if dispense issue returns increase freezer temps slightly and wait 24 hrs."

Near Gretna Green Dr, Highland Heights, OH 44143
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW3 "Customer complaint washer knot working but outlet was tested with a hairdryer and worked, found unit plugged into gfi, advised gfi needs changed for unit, confirmed unit not responding at all, unable to open lid for ms as it’s locked will get on return, unit needs both console and control; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"

Near Beresford Ave, Parma Heights, OH 44130
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4800XQ4 "Cc unit off balanceFound unit front right suspension spring broken away from suspension bushing ball. Other spring bushings showing signs of damage as well. Unit needs suspension springs.; ordrng 1 W10780048 (suspension7103), used 1 SHIPPING (shipping and handling) from stock"

Near Magnolia Dr, Cleveland, OH 44106
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GBS0 "Took pictures of POP. unit is not level. Notice that the unit does not have enough space at the top to raise the front and lower the back. The counter top is granite so they put a bracket on top of DW to hold unit. Explain cust that the side of the unit has holes were you can install unit that way and then remove bracket so the unit can fit properly. We still raise the front about a 3/8 of and inch But top rack still comes forward. There is no more space senior tech bj said they going to have to cut wood floor underneath so the back wheels can drop down this was a bad install ,there is nothing we can’t do in our end,Op test ok ,customer also said that she didn’t request us she request Home Depot installers"

Near Winfield Ave, Rocky River, OH 44116
Brian M.

Brian M.

DRYER MAYTAG MED4200BW0 Installed control Tested each cycle OP Test Ok

Near Antler Point, Aurora, OH 44202
Corey L.

Corey L.

RANGE WHIRLPOOL WFE535S0JZ0 "Customer complaint oven takes too long to preheat timing cycles it seems to take 10 or so min to about 350 then another 20 to get to 450, ran diagnostics no errors, started bake for 450, unit preheated to 350 in 15 minutes, then to 440 in another 10, then stuck at 440 for 15 minutes before temping at 480-500, ordering control and sensor; ordrng 1 W11295998 (cntrl-elec) and 1 WPW10181986 (sensor)"

Near Basswood Cir, Strongsville, OH 44136
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC465HW2 "Took pictures of POP. Ran diag found error code F5E2 – LID LOCK FAULT. Replace from T/S. Ran calibration and auto test, pass. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"

Near Whittlesay Ln, Rocky River, OH 44116
Corina B.

Corina B.

WASHER MAYTAG MET3800TW2 "Replaced the timer. Optest ng. Checked the temperature switch pin 1 and 7 120 volts. Pins 1 and 6 0 volts. Will need a new switch. ; ordrng 1 W10114118 (Switch), used 1 Shipping from stock"

Near Van Aken Blvd, Shaker Heights, OH 44120
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Installed door. Op test ok

Near S Meadow Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR GE PSCS3RGXGFSS "Cc: not making ice, loud noiseCycled ice maker, ice maker cycles but does not call for water. Needs ice maker; ordrng 1 WR30X10093 (icemaker asm19605), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Easton Way W, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Replaced the freezer handle. Optest ok.; used 1 Shipping from stock

Near Westbrook Dr, Brooklyn, OH 44144
Brian M.

Brian M.

HOOD MAYTAG UXT4230ADB2 Installed switch OP Test Ok

Near Waterloo, Atwater, OH 44201

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