We serviced a
MVWC565FW1 whirlpool
Model washer
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 02/21/2018
Found lid lock failed. Replaced latch assy. Ran normal wash and drain spin. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
MH2175XSB0 whirlpool
Model micro oven
Near Parma, OH 44134
Chad P.
Job Details: 02/21/2018
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Walton Hills, OH 44146
Chad P.
Job Details: 02/21/2018
Found the agitator bolt was missing. Replaced the bolt. Optest ok. Brought parts back for return. ; Job Cmpltd
We serviced a
MVWB750WQ1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 02/21/2018
Noise was from bearing in washer leaking. Replaced bearing from truck stock. After completion of replacement, tested and heard knock noise. Will return when bearing to is sent.; used 1 W10435302 (BEARING) from stock, schdld next appmnt for 3/1 THU
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 02/21/2018
Customer complaint that unit is leaking, found unit leaking from cold water fill hose(see pics), customer needs to replace fill hose, unit is operating as designed ; Job Cmpltd
Near Moreland Hills, OH 44022
Corina B
Job Details: 02/21/2018
WHIRLPOOL RANGE Can not find a m/s. CC that the ff burner is not lighting. Removed the burner head cleaned the head. Turned the burner on several times and it would light. Optest ok. ; Job Cmpltd
We serviced a
JDB8700AWS2 JENN-AIR
Model RANGE
Near Solon, OH 44139
Corina B
Job Details: 02/21/2018
Replaced the adjusters. Ran a calibration. Optest ok. The pivot clip is broken and the rack does not stay up. ; ordrng 1 WPW10082853 (pivot-tine)
We serviced a
MAYTAG DRYER
Model MDE16CSAYW
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 02/21/2018
Replaced switch and did wire repair. Unit heating now. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEMS378BBL1
Near Fairview Park, OH 44126
Brian B
Job Details: 02/21/2018
Replaced bake element. Tested oven. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
AMANA DRYER
Model ALE565SAW
Near Windsor Township, OH 44099
Robert A.
Job Details: 02/21/2018
Found unit recieving 220vac, element open, fuse and t stat open, needs all 3; ordrng 1 R9900489 (FUSE KIT61.74) and 1 WPY503978 (ELEMENT 48.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/28 WED !,
We serviced a
MVWC425BW1 WASHER
Model MAYTAG
Near Cleveland, OH 44104
Dan H
Job Details: 02/21/2018
Customer complaint that lid does not lock, ran diagnostics found f5e1(lid switch fault) and f5e2( lid lock fault) error codes, confirmed lid is not locking, found lid switch solenoid open, unit needs new lid lock, installed new lid lock, op test good,; used 1 W10404050 (LATCH) from stock, Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 02/21/2018
Customer complaint that unit will not stop running, confirmed unit is in demo mode, turned off demo mode, op test good ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 02/21/2018
Customer complaint that unit is not heating, confirmed, found element open, found a piece of underwire from a bra welded to element case, unit needs new element, installed new element, op test good ; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Warrensville Heights, OH 44122
Corina B
Job Details: 02/21/2018
CC that the Im is not working. Jumpered t to h nothing. Checked voltage 120v to the im. Will need a new IM. called SM to order part ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 2/27 TUE
We serviced a
WED9200SQO WHIRLPOOL
Model DRYER
Near Newburgh Heights, OH 44105
Corey L.
Job Details: 02/21/2018
Customer complaint unit won’t spin drum but heats, found thermal fuse open, element it shorted to manifold, also the thermal cutoff is open, replaced element, thermal fuse, and cutoff, op test good, advised customer to replace foil vent with rigid or solid metal vent; used 1 279816 (CUTOFF), 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/21/2018
Ice maker was leaking into ice bin. Found that ice maker funnel was frozen. Cleared ice blockage and advised to change filter. Tested and filled ok.; Job Cmpltd
We serviced a
KUDS01FLSS6 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44106
Corina B
Job Details: 02/21/2018
Replaced the parts listed Optest ng. Will need a new latch and strike. Called SM to order parts. ; ordrng 1 8193830 (latch asy) and 1 WP8574157 (strike), schdld next appmnt for 2/27 TUE
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near Cleveland, OH 44135
Brian B
Job Details: 02/21/2018
CC of popping noises.heated oven to 350. Customer is hearing Ignitor relight the burner. This sound is normal. All functions are normal. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model JDS1750FS0
Near Fairview Park, OH 44126
Brian B
Job Details: 02/21/2018
Verified pop, Ran entitlement. CC that oven stays warm for 1 1/2 hrs after cooking and cooling fan stays on for that long. Heated oven to 350. Turned off. Elements turned off. Oven started cooling down. Advised customer that it is normal for cooling fan to stay on after cooking to keep electronics cool. Advised customer that downdraft blower under range is not connected to outside vent. He will call install people to install properly. Op test ok. ; Job Cmpltd,
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 02/21/2018
Searched for source of water, water is leaking from the sink fitting, not something we were involved in at all for the repair, showed customer source of leak.; Job Cmpltd,
We serviced a
MDB7609AWW2 MAYTAG
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 02/21/2018
Replace CNTRL elec board,and user interface,ran auto test ; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 02/21/2018
Replaced main control, ran test 51, op test ok.; Job Cmpltd,
We serviced a
WMH78019HZ0 WHIRLPOOL
Model MICROWAVE
Near Lorain, OH 44053
Paul H.
Job Details: 02/21/2018
Not repairable dent on corner latch speaking to Techline ,sr#7721333188; Job Cmpltd
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 02/21/2018
Ran diagnostics test no errors running good ; Job Cmpltd,
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 02/21/2018
Found actuator missing from pedal causing monitory switch to not engage. Needs actuator replaced. Screws also missing. Per a.b. No charge. ; ordrng 2 WP489478 (SCREW)s and 1 WPW10451270 (ACTUATOR),
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 02/21/2018
Auger is energizing, it or bin is stripped, hard to determine exact culprit, ordering shaft, auger, and ice bin; ordrng 1 W10822606 (motor) and 1 W11129522 (CONTAINER ) and 1 WPW10347114 (shaft),
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 02/21/2018
Damage damper is not letting air cooling to the food section,ordering ; ordrng 1 WPW10594330 (control DAMPER )
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/21/2018
Ran test cycle, tested fine, issue is intermittent timing out, needs machine control, wait for customer to call to order, leaving ticket open
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 02/21/2018
Ran diagnostics, f0e3 overload, f0e5 off balance, f2e1 stuck key, this is a combination that results from bad board, ordering ; ordrng 1 W10920541 (BOARD),
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS51IS2
Near Westlake, OH 44145
Brian B
Job Details: 02/21/2018
Found drain in freezer clogged and ice forming on bottom. Removed door and evap cover. Cleared drain trough. Pulled machine. Removed and cleared plugged drain tube. Set controls. Op test ok.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Conneaut, OH 44030
Arthur V
Job Details: 02/21/2018
Found unit water line freezing at the ice maker. Needs heater for water line. ; ordrng 1 W10815476 (tube-water) and 1 WPW10554299 (heater), schdld next appmnt for 2/28 WED !,
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 02/21/2018
Found valve stripped, replaced, op test okOfr 2500001784; Job Cmpltd,
We serviced a
MFF2258VEW6 maytag
Model refrigerator
Near Geneva, OH 44041
Jeff M
Job Details: 02/21/2018
Icemaker was not working the heating elements is not working icemaker was jamming. I installed truck stuck the unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock,
We serviced a
EI30EW45PSC electrolux
Model range
Near Painesville, OH 44077
Jeff M
Job Details: 02/21/2018
, I took the machine apart I got to the fan was unable to remove the nut holding the fan in place because one person has to hold the back of a fan while the other person works inside the oven to remove the nut. Also appears that the sound is coming from the cabinet as it flexes expands well it heats up and hits the fan blade possibly this is a two-man job on able to complete repair by myself;
We serviced a
LGUB2642LF3 frigidaire
Model refrigerator
Near Roaming Shores, OH 44084
Jeff M
Job Details: 02/21/2018
The unit had a evap fan error code. Unfortunately I was unable to duplicate an issue in my time of arrival the code was not present. But it did look up the code everything he was describing point to the fan customer also called Frigidaire they recommended the evap fan estimate only if it happens again he will call back; ordrng 1 5303918551 (evaporator kit),
We serviced a
KDFE104DSS0 kitchenaid
Model dishwasher
Near Brecksville, OH 44141
Chad P.
Job Details: 02/21/2018
Found both upper and lower sprayers clogged. Ran normal wash. All operations check normal. Needs both sprayers replaced. Cust can install. No need to return.
We serviced a
MFI2568AEQ whirlpool
Model refrigerator
Near Walton Hills, OH 44146
Chad P.
Job Details: 02/21/2018
Found filter housing not seating with filters correctly and making a loud noise when water dispensed. Needs filter housing replaced. ; ordrng 1 WP12956202 (FILTER HOUSING ASSY)
We serviced a
WRF560SEYM05 whirlpool
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details: 02/21/2018
Found hinge cover, pantry glass, pantry, drip tray, bin, rollers and end caps missing or broken. Needs all replaced. ; ordrng 1 W10465768 (cover, HINGE, LH) and 1 WPW10308869 (BIN, MED) and 2 WPW10353932 (ENDCAP)s and 1 WPW10356019 (DRIP TRAY) and 1 WPW10359255 (ROLLER RH ASSY) and 1 WPW10359256 (ROLLER ASSY) and 1 WPW10397907 (PANTRY) and 1 WPW10513681 (GLASS, PANTRY),
We serviced a
WFG540H0ES1 whirlpool
Model range
Near Bedford, OH 44146
Chad P.
Job Details: 02/21/2018
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44106
Dan H
Job Details: 02/21/2018
Customer complaint that unit does not spin, ran diagnostics found f7e1(basket speed fault), f8e1(long/no fill), f7e7(motor unable to reach target rpm) error codes, found optical sensor not reading basket, unit needs new shifter, installed new shifter, ran recalibration cycle, op test good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Kent, OH 44240
Robert A.
Job Details: 02/21/2018
Ran diognastics, excess soap in unit, heater is working, suggest using less soap, run hot water in sink before starting unit, use rinse aid, op test ok; Job Cmpltd,
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44108
Dan H
Job Details: 02/21/2018
Customer complaint that unit will not drain, confirmed, found a piece of broken glass lodged in drain pump, removed, unit drains, op test good ; Job Cmpltd
We serviced a
MVWC450XW4 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Corey L.
Job Details: 02/21/2018
Customer complaint unit does not spin, ran diagnostics, no faults found, took wash plate off and cleaned out change, put together and manually tested gentle and high agitation as well as low and high spin, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 02/21/2018
Found that paddle to water dispenser was sticking. This was due to pop or some other sugary substance being put into a glass p, then having ice to be dispensed into it and splashing up. Cleaned back of paddle and lubricated to help prevent this issue in the future. Explained to customer as to why issue had occurred. Tested ok.; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/21/2018
Found that all components on dryer tested ok. Terminal block had stripped out nuts and were missing screws. Replaced terminal block kit from truck stock. All tested ok.; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd
We serviced a
WMH32519FW1 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/21/2018
Called whirlpool tech line. They informed me that with the extensive damage that the unit has, the customer will need to contact trade customer support for final conclusions.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Bay Village, OH 44140
Brian B
Job Details: 02/21/2018
Machine not draining. Removed drain pump. Found broken impeller. Will give est on new pump. Customer does not want to repair., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Avon Lake, OH 44012
Brian B
Job Details: 02/21/2018
Replaced sump assembly. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Jefferson, OH 44047
Arthur V
Job Details: 02/21/2018
Installed all parts listed ran calibration cycle. Passed. Started unit on normal wash unit filled washed and drained spun out properly. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Chardon, OH 44024
Arthur V
Job Details: 02/21/2018
Replaced erc and oven sensor. Tested at 350 deg. Op test ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/21/2018
Ran diagnostics, no codes, ran cycle, good, found that afresh hold is on, this will keep door locked and fan running, op test ok; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model CFCP1NIZASS
Near Solon, OH 44139
Robert A.
Job Details: 02/21/2018
Found frz door not sealing at top, corrected, removed ice from fan, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model KDTM404EBL1
Near Pepper Pike, OH 44124
Robert A.
Job Details: 02/21/2018
Installed spray arm, ran unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS209BSP01
Near Gates Mills, OH 44040
Robert A.
Job Details: 02/21/2018
Installed latch, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FCED3000ES0 FRIGIDAIRE
Model DRYER
Near Cleveland, OH 44119
Dan H
Job Details: 02/21/2018
Customer complaint that drum is not turning, found belt snapped, idler pulley is free, unit needs new belt, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 134503600 (belt), schdld next appmnt for 2/28 WED
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/21/2018
CC that the fz door keeps opening. The gasket is sealing good. Used Vaseline around the gasket door, does not open when opening the ff door closes. Optest ok. Brought part back for return. ; Job Cmpltd
We serviced a
MGDB765FW0 MAYTAG
Model DRYER
Near University Heights, OH 44118
Corina B
Job Details: 02/21/2018
CC that the unit will not start. Ran diag f2e1 stuck button. Cleared code. Ran encoder test, passed. Started unit several times, heating. Checked outside vent, good. Advised cust to rub fingers together to get friction to start the unit. Optest ok. Brought parts back for return. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Corey L.
Job Details: 02/21/2018
Customer complaint detergent tray is broke, confirmed max fill indicator does not snap on, couldn’t find any witness marks of broken or stressed plastic, ordering detergent drawer assembly; ordrng 1 W11127356 (drawer 36.75), schdld next appmnt for 2/26 MON
We serviced a
MFI2665XEB7 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44119
Dan H
Job Details: 02/21/2018
Customer complaint of loud noise, ran diagnostics, turned on evaporator fan and air damper, condenser fan and compressor, and ice box fan, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 02/21/2018
CC that the is water leaking in the ff. Found the drain pan is rusted. Will need a new drain pan. Steamed the drain hole out. Cust wanted to try the foil tape before buying the drain pan. Job Cmpltd
We serviced a
WEG745H0FS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44118
Corey L.
Job Details: 02/21/2018
Installed new control, op test good; Job Cmpltd
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 02/21/2018
Dishwasher is not running motor. Connections are all ok. Motor is not receiving 120vac. From control. Office to order control.; ordrng 1 W11131683 (CONTROL ), schdld next appmnt for 2/28 WED
We serviced a
WGD7300DW2 WHIRLPOOL
Model DRYER
Near Berea, OH 44017
Macaulay G.
Job Details: 02/21/2018
Dryer is making a thumping sound when running. Installed new maintenance kit. Tested unit. Sounds normal now.; Job Cmpltd
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 02/21/2018
Customer complaint that soap remains on door, ran diagnostics, no error codes found, placed glasses in corners of racks and started normal wash, incoming water temperature at 82 degrees, glasses filled, advised customer to use a rinse aid and to run hot water in sink before starting, unit is operating as designed ; Job Cmpltd
We serviced a
MDB4949SDZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44124
Corina B
Job Details: 02/21/2018
CC that the unit is dead. Checked outlet, the outlet is bad. Plugged the dw into another plug dw start up. Optest ok ; Job Cmpltd
We serviced a
GB2FHDXWQ02 whirlpool
Model refrigerator
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 02/21/2018
Installed fan and defrosted upper later of evap. Op test ok. Advised to allow 24 hrs for normal cooling to resume.
We serviced a
WTW8040DW2 whirlpool
Model washer
Near Lorain, OH 44053
Alice M.
Job Details: 02/21/2018
Fits pointer W10828881, feet not adjusted at delivery, adjusted, some damage to pan took pictures,; Job Cmpltd,
We serviced a
WTW5840BC0 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details: 02/21/2018
All components in diagnosis check ok. All results leading back to control board. Main control error and shifter error. Shifter tested ok. Office to order main control.; ordrng 1 W10581552 (cntrl-elec), schdld next appmnt for 2/28 WED
We serviced a
KDTE334DSS1 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/21/2018
Cleared drain line. Separated all pieces of drain to do so. Tested and drain ok.; Job Cmpltd
We serviced a
PLHS238ZCB1 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Dan H
Job Details: 02/21/2018
Installed new control box, op test good ; Job Cmpltd
We serviced a
JBP66BY3WH GE
Model RANGE
Near Willoughby, OH 44094
Dan H
Job Details: 02/21/2018
Customer complaint that oven is not heating, started bake for 350 degrees, oven did not heat, bake element is good, control is not sending power to element, unit needs new control, customer does not want repair at this time
We serviced a
KDTE234GBL0 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina B
Job Details: 02/21/2018
CC that the unit is not washing the dishes. Started unit the motor did not start. Checked the control has 0 volts. The sump and motor has continuity. Will need a main control and sump and motor. Called SM to order parts ; ordrng 1 W11085683 (SUMP AND MOTOR) and 1 W11087209 (MAIN CONTROL), schdld next appmnt for 2/26 MON 1
We serviced a
MFF2558VEM4 MAYTAG
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 02/21/2018
CC that the ff is not cold and the fz is fine. Ff 74 and the fz 5. The evap cover is covered in frost. The damper door is opening and closing properly. Will need a new control. The control on my ts is bad the one relay is broken off the board. Called SM to order part. ; ordrng 1 WPW10503278 (cntrl-elec 15220),
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Cleveland, OH 44111
Brian B
Job Details: 02/21/2018
Timer was already installed. Tested dryer. Burner lights up for 2 sec and then shuts off. After that, Ignitor comes back on but burner does not light. Checked voltage to burner and flame switch. Constant 120v. Removed gas line from back of dryer. Turned on valve on wall. No gas to dryer. Customer had recently had a new gas line installed with stop flow valve on end of gas pipe. Stop flow valve shutting down and not allowing gas to dryer. Customer will have to call plumber to remove stop flow valve as this will not work with this dryer. Also, vent needs to be replaced. Plastic and foil venting is a fire hazard and can restrict airflow. job compltd
We serviced a
IBS550PWS00 IKEA
Model WALL OVEN
Near Cleveland, OH 44132
Dan H
Job Details: 02/20/2018
Installed new control and thermal fuse kit, op test no good, unit keeps flashing f01( oven temperature sensor failure) error code, oven temperature sensor reads 1100 ohms at room temperature, harness has continuity, unit needs new control and oven temperature sensor ; ordrng 1 WPW10131825 (sensor) and 1 WPW10158972 (cntrl-elec), schdld next appmnt for 2/26 MON
We serviced a
WTW4616FW2 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/20/2018
F1E1 and F1E2 errors for control faults. Ran calibration on unit. Tested ok the first time but not the second. Office to order control board.; ordrng 1 W11170645 (CONTROL ), schdld next appmnt for 2/26 MON
We serviced a
MMV1174FZ0 MAYTAG
Model MICROWAVE
Near Cleveland, OH 44139
Corey L.
Job Details: 02/20/2018
Customer complaint unit would stay on when door is open sometimes other times it would flicker the lights on and off, customer unplugged unit and plugged it in then it did nothing, thermal fuse open, replaced thermal fuse and door switches op test good; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WRT311FZDW WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 02/20/2018
CC that the unit is not cooling. Found the unit in a garage. Advised cust that the unit will not work in the garage due to the garage is not heated. The unit has to be in 60* temps before it will work. Optest ok. ; Job Cmpltd
We serviced a
ETW4400SQ0 estate
Model washer
Near Garfield Heights, OH 44125
Chad P.
Job Details: 02/20/2018
Found unit leaning to the back right. Found new springs have more tension then the two front ones causing this. Also, friction sleeves are worn out and agitator dogs are stripped. Needs sleeves, springs and dogs replaced. ; ordrng 1 285744 (pad-suspen, SET OF 3) and 1 285811 (cam driven) and 2 WP63907 (SPRING)s,
We serviced a
MDBH979AWW4 maytag
Model dishwasher
Near Parma, OH 44134
Chad P.
Job Details: 02/20/2018
Installed console. Ran service test mode and normal wash. Op test ok. ; Job Cmpltd
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Lorain, OH 44052
Paul H.
Job Details: 02/20/2018
Found water level is indeed low, checked pressure hose, good, ordering main control; ordrng 1 W11116590 (CNTRL ELEC )
We serviced a
WDT720PADM2 dishwasher
Model whirlpool
Near Avon, OH 44011
Paul H.
Job Details: 02/20/2018
Loose connections,on the wire nut ,replace wire nut and tighten, ran auto test all good ; Job Cmpltd
We serviced a
790.75503207 kenmore
Model range
Near Perry, OH 44081
Jeff M
Job Details: 02/20/2018
The unit will not heat up broiler does work. There is an in-line relay which is not working power stops at the relay does not pass through it while the oven is on main control is sending power the thermal fuse tested good heating element tested good. The relay is discontinued customer will seek the part on his own; ordrng 1 903178 (RELAY),
We serviced a
RTW4516FW roper
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 02/20/2018
The sensor light was flashing I canceled the cycle. Ran the test cycle unit op tested good ; Job Cmpltd,
We serviced a
PLHS269ZDB9 frigidaire
Model refrigerator
Near Mentor, OH 44060
Jeff M
Job Details: 02/20/2018
The unit was not making ice. I manually cycled the icemaker no water came out the backfill tube had a small ice block I remove the filter clean the ice unit tested good.
We serviced a
MAYTAG WASHER
Model PAVT244AWW
Near Ashtabula, OH 44004
Arthur V
Job Details: 02/20/2018
Issue is again with cust drain. Customer needs plumber to repair drain line. Unit op test good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Hiram, OH 44234
Robert A.
Job Details: 02/20/2018
Frz54, ff 42, frost near cap tubes only, discoloration on ff evap, comp making noise, needs ff evap, comp and drierPer sp W10666205C p&l project code S71233; ordrng 1 W10276644 (COMP KIT) and 1 W10917531 (EVAP), schdld next appmnt for 2/26 MON ! [***],
We serviced a
ED5RHEXMT00 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Corey L.
Job Details: 02/20/2018
Customer complaint unit not making ice, force cycled ice maker, did not cycle, ice maker is receiving 120v, ice maker failed, replaced ice maker, op test good; used 1 4317943 (ICEMAKER) Job Cmpltd
We serviced a
WRS325SDHW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Corey L.
Job Details: 02/20/2018
Customer complaint unit not making ice, ice bin was half full when tech arrived, force cycled ice maker, ice maker filled and cycled normally, temps at -2 to 2 in frz, 35-40 degrees in ff, unit is operating as designed; Job Cmpltd
We serviced a
WFG320M0BB2 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/20/2018
Oven not igniting at all. Igniter is not getting hot enough to open valve and ignite gas. Replaced oven igniter from truck stock. Tested ok.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY02
Near Rocky River, OH 44116
Brian B
Job Details: 02/20/2018
Found Icemaker not making ice. Cycled I/m. No water into I/m. Found fill tube frozen. Per ser pointer, jumpered fill tube heater to disp housing heater to keep heater on at 14 volts. Made wiring change. Cycled I/m, filled up. Op test ok.; Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Lakewood, OH 44107
Brian B
Job Details: 02/20/2018
Machine won’t start and start switch keeps beeping. Removed panel. Found door switch connector loose. Reseated connector. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Ashtabula, OH 44004
Arthur V
Job Details: 02/20/2018
Upon arrival interior lights blinking strobe like. Intermittent working fine then the next time blinking. Cathy. At techline. File number 7721329376. common issue is bad connection at 120 coming in. 120 steady at fresh food light. Order light assemblies ; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light), schdld next appmnt for 2/27 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Concord Township, OH 44060
Arthur V
Job Details: 02/20/2018
Found air outlet covered with food and some stuff on shelves hanging over and causing improper air flow Advised customer to keep food products on shelf and to not cover outlet where incoming air is located ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW0
Near Painesville, OH 44077
Arthur V
Job Details: 02/20/2018
Found float switch not aligned correctly. Adjusted strike making contact now. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Garrettsville, OH 44231
Robert A.
Job Details: 02/20/2018
Installed rt ff door gasket, steamed into shape, op test ok; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Deerfield Township, OH 44411
Gail V.
Job Details: 02/20/2018
Ran diagnostics, no water found cold water turned off, ran recal cycle, good, tested valves good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Atwater, OH 44201
Robert A.
Job Details: 02/20/2018
Found wheels on adj broken, replaced, op test o’; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd,
We serviced a
MTW4516FW1 maytag
Model washer
Near Cleveland, OH 44121
Alice M.
Job Details: 02/20/2018
The unit was not working I found the brain hose on the ground. Unit op tested good ; Job Cmpltd,
We serviced a
WED70HEBW0 whirlpool
Model dryer
Near Cleveland, OH 44112
Jeff M
Job Details: 02/20/2018
I was not able to copy the issue unit op tested good ; Job Cmpltd