Service History 582

We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Solon, OH 44139
Corina B
Job Details: 08/01/2018
CC that the unit in not cleaning the dishes. Started a normal was no water went into unit ran diag f6e4 float switch. F6e1. Low water. Found the float switch open. Reset the float switch. Started a normal cycle. Optest ok. Advised cust to put brackets for the dishwasher to be secured. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Mentor, OH 44060
Jeff M
Job Details: 08/01/2018
, Installed new part unit still needs the frame support for the glass ; ordrng 1 WPW10326469 (RAIL) and 1 WPW10329866 (FRAME),
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL3
Near Kirtland, OH 44094
Arthur V
Job Details: 08/01/2018
Found ui panel erratic. Needs replaced ; ordrng 1 WPW10250015 (panel-cntl), schdld next appmnt for 8/6 MON !,
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW
Near Geneva Township, OH 44041
Arthur V
Job Details: 08/01/2018
Unit apart upon arrival. Hinge broken on door. Lock in locked position where customer manually tried locking the door. Front panel hanging off and i can not get unit into diagnostics. Customer would have to fix door hinge and door lock before i could start to diagnose. Unit is not worth repairing—— unit has been apart for at least 3 months per customer. ;, Job Cmpltd,
We serviced a
LEC7848DQ0 WHIRLPOOL
Model Dryer
Near Bay Village, OH 44140
Chad P.
Job Details: 08/01/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
WRX988SIBM00 Whirlpool
Model Refrigerator
Near Eaton Township, OH 44044
Macaulay G.
Job Details: 08/01/2018
Replaced icemaker, valve, and door gasket. All tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
We serviced a
NED4655EW1 Whirlpool
Model Dryer
Near Garfield Heights, OH 44125
Brian M
Job Details: 08/01/2018
Cc of thump noise when drying and long dry times Found unit making good heat Found wood screw stuck in felt ring Removed ran test cycle OP TEST OK
We serviced a
MVWB835DW0 Maytag
Model Washer
Near Warrensville Heights, OH 44128
Dan H
Job Details: 08/01/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
WRT311FZDW01 Whirlpool
Model Refrigerator
Near Parma Heights, OH 44130
Paul P.
Job Details: 08/01/2018
Installed new FZ door. Tested fit and seal, all working properly. No mitigation mat, no water running to refrigerator.; Job Cmpltd,
We serviced a
MTW5600TQ1 Maytag
Model Washer
Near Euclid, OH 44117
Corey L.
Job Details: 08/01/2018
Customer complaint unit spins sometimes, confirmed unit will spin for a little then bind up, unit needs new gearcase, quoted, customer does not want repair
We serviced a
LFHB2741PF8A Frigidaire
Model refrigerator
Near Maple Heights, OH 44137
Dan H
Job Details: 08/01/2018
Customer complaint that unit is not dispensing ice, unit dispenses cubed ice and crushed ice very slowly, auger motor is working and spinning in correct direction, solenoid is working, no damage to ice bin, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WRX735SDBM02 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44112
Corey L.
Job Details: 08/01/2018
New Ice maker does not work with supplied wire harness, called wpl techline, they said the model of the fridge ends in “02” so this should have had the updated ice maker, after reading part number of old ice maker techline said this subs to im kit W10882923, needs this kit; ordrng 1 W10882923 (icemaker)
We serviced a
JCD2289AEB JennAir
Model Refrigerator
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/01/2018
Replace part listed,opt test ok,leave water mat ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 08/01/2018
Cust is using a little over 2/3 a cup of softener. I recommend for them to cust back to 2 t spoon per wash. And run the clean washer cycle more till the issue goes away ; Job Cmpltd
We serviced a
MVWB850WQ1 Maytag
Model Washer
Near Warrensville Heights, OH 44128
Brian M
Job Details: 08/01/2018
Cc that unit not working Ran auto test and manual test Everything is working as it should OP TEST OK
We serviced a
WRX735SDBM00 Whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/01/2018
Cc put a new filter and ice maker stop working,jump start ice maker,did not fill,check voltage to icemaker 120v bad ice maker replace from truck stock jump started again it didn’t fill,ohm out back bottom fridge, valve 24.7 ,check water line,blow through it was clear valve inside fridge not humming not turning on when ice maker cycles ordering valve leave water mat ; ordrng 1 WPW10349187 (valve)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Euclid, OH 44117
Jeff M
Job Details: 08/01/2018
The unit is get the incorrect power needs 240vac ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Kirtland, OH 44094
Arthur V
Job Details: 08/01/2018
Found bail arm not inserted into ice maker causing issue. Reinserted properly. Extended legs to stop unit from rolling forward. Tightened freezer handle. Customer could not locate pop but sb webb shows actual goods issue date 12-14-17 Cust seen a slight blemish that is very small and i advised her there is no cosmetic warranty available ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Kirtland, OH 44094
Arthur V
Job Details: 08/01/2018
Cust complaint unit making noises in spin cycle. Ran diagnostics no errors. Ran unit in a drain and spin cycle. No noise. Customer said she did a load this morning also with no noise. Could not duplicate issue ; Job Cmpltd
We serviced a
GE WASHER
Model GTW485ASJWS
Near Eastlake, OH 44095
Arthur V
Job Details: 08/01/2018
Let unit cycle and finish on a drain cycle. After unit stopped it seemed to be responding. Called GE techline Tyler. I was told to check drain hose. Its good and to let it completly finish the drain algorithm and afterwards should function properly all cycles are working. At this time. Customer to monitor ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Eastlake, OH 44095
Gail V.
Job Details: 08/01/2018
Found items freezing in fresh food area. Need to order fresh food thermister and control ; ordrng 1 W10838965 (thermistor) and 1 W11085365 (CONTROL ), schdld next appmnt for 8/6 MON !, s
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Brimfield, OH 44240
Robert A.
Job Details: 08/01/2018
Ran diagnostics, stuck key, ran recal cycle, good, cleaned start button, op test okNote if reoccures will need control; Job Cmpltd,
We serviced a
WHIRLP RANGE
Model WFG320M0BS3
Near Ravenna, OH 44266
Robert A.
Job Details: 08/01/2018
Installed legs, op test ok; Job Cmpltd,
Near Warrensville Heights, OH 44122
Brian M
Job Details: 08/01/2018
Roper Washer Cc of unit not finishing cycle Ran diagnostics found no errors Ran auto test lid lock won’t work Replaced using truck stock ran manual test and Ran calibration OP TEST OK ; used 1 W10838613 (LATCH)
We serviced a
FGEF306TMFF Frigidaire
Model Range
Near North Royalton, OH 44133
Paul P.
Job Details: 08/01/2018
Tested right back burner, found loose connection going in to coil, tightened and tested connections to top elements. Tested bottom oven operation, went over operation with customer. Oven operating properly now.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Shalersville Township, OH 44266
Robert A.
Job Details: 08/01/2018
Found start relay clicking, comp not running, pulling over 2.5 amps, tried hard start, ng, tapped system, good pressure, needs comp kit; ordrng 1 WPW10507886 (COMP KIT), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 8/6 MON !
We serviced a
KFIS29BBBL03 Kitchenaid
Model Refrigerator
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 08/01/2018
Installed ice maker, cycled im, im filled, op test good
We serviced a
WFG505M0BS0 Whirlpool
Model Range
Near Cleveland, OH 44120
Corey L.
Job Details: 08/01/2018
We serviced a
MGDX655DW2 maytag
Model dryer
Near Cleveland, OH 44128
Dan H
Job Details: 08/01/2018
Customer complaint of rubbing sound, started timed dry cycle, noise customer is hearing is because dryer vent had fallen off of back of unit, reinstalled, no unusual noises heard, op test good ; Job Cmpltd
We serviced a
WRB322DMBW00 whirlpool
Model refrigerator
Near Beachwood, OH 44122
Dan H
Job Details: 08/01/2018
Installed new air damper, op test good ; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JGC8536ADS
Near Westlake, OH 44145
Brian B
Job Details: 08/01/2018
Removed top, found loose gas line from valve to orifice fitting. Tightened all gas lines. Flames had come through right 2 valves from under top. This melted RR and RF burner knobs. Office to ship new knobs to customer. No charge. Tested all burners and used sniffer to check for gas leaks. No leaks, op test ok; ordrng 2 WP7733P410 (KNOB)s
We serviced a
KBHS179SSS06 KITCHENAID
Model MICROCONVECTION OVEN
Near Bentleyville, OH 44022
Corina B
Job Details: 08/01/2018
CC that the unit is not heating. Ran diag f6e0 Lost communication, will need a new control and UI. Will need 2 tech to pull unit out. RA notes say it has a short pigtail ; ordrng 1 WPW10350780 (cntrl-elec) and 1 WPW10466825 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH979SAW0
Near Westlake, OH 44145
Brian B
Job Details: 08/01/2018
Replaced panel. Ran test cycle. Op test ok..; Job Cmpltd,
We serviced a
WRS325FDAB06 whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Chad P.
Job Details: 08/01/2018
Looked over unit. No issues found. Removed drawer and showed Cust water tank which is just tubing and how little it is. Advised to turn unit temp down if desired. Op test ok.
We serviced a
KRFF507ESS00 Kitchenaid
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 08/01/2018
c of no cool Found frost built up on rear evap cover Removed covered cleared ice and replaced thermistor Placed thermistor in diff location than what previous tech did OP TEST OK
We serviced a
ES5FHAXSB00 whirlpool
Model refrigerator
Near Cleveland, OH 44128
Dan H
Job Details: 08/01/2018
Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees , freezer section temperature at 4 degrees, evaporator fan is running, compressor and condenser fan are running, full frost pattern on evaporator , found a couple of spots of frost build up on evaporator, found air channel frozen over, found liner pulling away from cabinet in several spots, silicones gap between liner and cabinet, cleared air channel, op test good ; Job Cmpltd
We serviced a
WED85HEFW0 Whirlpool
Model Dryer
Near Gates Mills, OH 44040
Brian M
Job Details: 08/01/2018
Cc of no heat Found both thermal cut off and thermal fuse open as well as heater Replaced using truck stock OP TEST No goodChecked connectors Needs CCU ; ordrng 1 W10875487 (cntrl-elec), used 1 3390719 ([Alt for WP3390719), 1 3392519 ([Alt for WP3392519), and 1 WP8544771 (ELEMENT)
Near Cleveland, OH 44104
Corey L.
Job Details: 08/01/2018
GS6SHEXNB00 Whirlpool Refrigerator Customer complaint ff lights not working, confirmed all 3 lightbulbs ohm good and work in freezer but not in ff section, sockets are getting 120v, switch has been replaced by the customer but tested good, y/r and y wires to ff section switch have 5v toget
Near Madison, OH 44057
Fred's Academy
Job Details: 08/01/2018
whirlpool dryer electric hhhhhh3 dryer not heating, replaced element 279838
We serviced a
JRSD209TW JENN-AIR
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/01/2018
CC that there is ice at the bottom of the freezer. Found the drain tube is blocked with ice steamed drain tube out. Cleared drain hole. Optest ok
We serviced a
WMH32519HZ-2 Whirlpool
Model Microwave
Near Seven Hills, OH 44131
Paul P.
Job Details: 08/01/2018
User interface has intermittent operation, replaced user interface on microwave and tested microwave, operating properly.
Near Madison, OH 44057
Fred's Academy
Job Details: 08/01/2018
whirlpool dryer electric wwwwww3 dryer not heating, replaced element 279838
We serviced a
KUDE70FVSS3 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/01/2018
Found check valve stuck. Corrected. Filled and drained unit 5x. Op test ok. ; Job Cmpltd
We serviced a
GTW680BSJ0WS GE
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/01/2018
Replaced main control. Ran test cycles, all tested ok. Ran normal and whites cycles and both ended directly after starting sensing. Office to order shifter and motor.; ordrng 1 WH05X25036 (SHIFTER) and 1 WH49X25375 (1/2 hp motor and nut)
Near Madison, OH 44057
Fred's Academy
Job Details: 08/01/2018
whirlpool dryer electric wed4900xw dryer not heating, replaced element 279838
We serviced a
WRS586FLDM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Dan H
Job Details: 08/01/2018
Installed new ice maker , op test good ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/01/2018
Door has a small bow in it from not enough insulation. Office to order freezer door and seal. Put mitigation mat under refrigerator.; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10910835 (dor-fip)
We serviced a
WRT311FZDW00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/01/2018
Customer complaint of frost build up in freezer section found fresh food section door gasket not sealing at the bottom, used heat to expand gasket and petroleum jelly to help it stick, advised customer that they may have to reapply petroleum jelly, op test good
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/01/2018
Found no errors. Found that fresh food evaporator was very iced over, not defrosting. Replaced thermistor with tuck stock thermistor W10902214. Defrosted fresh food evaporator with steamer. All tested ok. Put mitigation mat under refrigerator.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
Near North Madison, OH 44057
Fred's Academy
Job Details: 08/01/2018
whirlpool washer wfw94hedw pump full of debrie, pump compromised, replaced pump
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 08/01/2018
Installed damper. Advised on temp settings. Op test ok. ; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 08/01/2018
Found freezer light out. Top ff lights dim. Ff lights run through the freezer light. Needs freezer led replaced. ; ordrng 1 W11126053 (LED FREEZER)
We serviced a
KODC304EBL00 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Corina B
Job Details: 08/01/2018
The fuse is not the same took pic for SM to investigate. Replaced the fuse. Optest ng. The upper oven the broil turns on and not the bake. Checked bake 35 ohms. Will need a new control. Called SM to order parts. ; ordrng 1 W10694995 (swtch-memb) and 1 W11165152 (THERMAL FUSE) and 1 WPW10721210 (cntrl-elec)
We serviced a
JS48PPDUDB02 REFRIGERATOR
Model WHIRLPOOL
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/01/2018
CC that the ice is not dispensing. Found the auger motor is not turning. The shaft is stripped. Will need a new motor and shaft. Called SM to order parts. ; ordrng 1 W10271509 (motor) and 1 WP2198628 (seal) and 1 WP2315559 (sleeve) and 1 WP2318082 (shaft)
We serviced a
WHIRLPOOL DRYER ELE
Model WED4815EW
Near Euclid, OH 44117
Jeff M
Job Details: 08/01/2018
The dryer was making a clicking sound I found a pistachio nuts between the drum and felt. Unit op tested good; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Euclid, OH 44117
Jeff M
Job Details: 08/01/2018
Customer was using an excessive amount of soap I explained that 2 tablespoons is what is recommended. Also when loading the washer the lid has to be closed when you press the start button. The process that was being used was clothes going into the washer letting it fill up . Then adding soap, closing the lid and let it proceed with the cycle. Unfortunately that causes the control to get confused.; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.21302013
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 08/01/2018
ound broken wire at pump. Repaired wire. And recalibrated unit. Passed. Cleared error codes F9e1. And f7e5. Tested actuator is working. Ran auto test passed. Unit op test good
Near Cleveland, OH 44127
Corey L.
Job Details: 08/01/2018
WTW5000DW1 Whirlpool Washer
Near Westlake, OH 44145
Gabriel P
Job Details: 08/01/2018
KHMS155LBL0 Kitchenaid Microwave Replace part listed,test with cup water opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near North Ridgeville, OH 44039
Brian B
Job Details: 08/01/2018
Found drain hose not in pan, reinstalled drain tube. Also , tightened water line in back if unit. Op test ok.;
We serviced a
110.76901690 Kenmore
Model Dryer
Near Waite Hill, OH 44094
Dan H
Job Details: 08/01/2018
Installed new door switch, op test good ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Aurora, OH 44202
Robert A.
Job Details: 08/01/2018
Installed control, ran diognostic cycle, good, started normal cycle, op test ok; Job Cmpltd,
Near Cleveland, OH 44113
Paul P.
Job Details: 08/01/2018
WFW86HEBW1 Whirlpool Washer F9E1 error code. Checked drain pump and air lines, found small obstruction in pressure hose/air line. Made sure lines were clear, ran quick diagnostic test. No further trouble codes, washer is draining properly. Set down mitigation mat.; Job Cmpltd
We serviced a
HAV4657EWW MAYTAG
Model WASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/01/2018
Replaced drain pump and belt. Tested and drained ok. Put mitigation mat under washer.; Job Cmpltd
We serviced a
FFFW5000QW0 FRIGIDAIRE
Model WASHER
Near Cleveland, OH 44115
Chad P.
Job Details: 08/01/2018
Replaced pump. Ran normal wash, spin and drain. No leaks. Op test ok.; Job Cmpltd
We serviced a
HAV2558AWW WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Chad P.
Job Details: 08/01/2018
Found motor pulley wore through and chewed up belt. Needs motor assy and belt replaced. ordrng 1 WP21001950 (MOTOR) and 1 WP21352320 (BELT)
Near Highland Heights, OH 44143
Brian M
Job Details: 08/01/2018
JDB3600AWX5 Jennair Dishwasher Cc that unit is not washing dishes Found glass in bottom of filter Wash pump running but not at full speed something may be in pump Needs sump assembly ; ordrng 1 WPW10234567 (pump&motor25174)
We serviced a
WRS322FDAW04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Corey L.
Job Details: 08/01/2018
Light has been installed by the customer and now working, op test good
We serviced a
ED5FVGXWS01 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 08/01/2018
CC that the water does not work not does the ice. Found a saddle valve on the waterline to the unit. Advised cust to replace the saddle valve with an inline valve. Found the ice maker fill tube frozen with water. Will need a new water valve and ice maker. Cust said im was working fine before the line was frozen. Will call later if ice cubes come out hollow
We serviced a
ACS3350AS Whirlpool
Model Range
Near Cleveland, OH 44102
Corey L.
Job Details: 08/01/2018
Installed bake ignitor, op test good, could not remove rusted screw from burner head holding ignitor, needs new screw and burner head; ordrng 1 74009538 (screw 12.97) and 1 WP7504P109-60 (burnr-head 75.71),
We serviced a
GLRS267ZAB1 FRIGIDIAIRE
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/01/2018
Freezer drain was frozen. Cleared drain. All tested ok.
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 08/01/2018
When going to replace, found that a weld was broken on the left side rail.; ordrng 1 W11259785 (LEFT RAIL) and 1 W11259786 (RIGHT RAIL)
We serviced a
WRT311FZDT00 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Chad P.
Job Details: 08/01/2018
Arrived to find unit set to minimal cooling and just above freezing at this time. Cust states unit will still rise and then going back to freezing things.
We serviced a
MVWC200BW0 MAYTAG
Model WASHER
Near North Madison, OH 44057
Corina B
Job Details: 08/01/2018
CC that the unit is leaking. Found the water hose on the cold is leaking. Replaced the hoses from t/s. Leveled washer. Optest ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558DEH00
Near Willoughby, OH 44094
Jeff M
Job Details: 08/01/2018
he freezer door was cracked open on the left side. Customer needs to open the door from the dead center of the door or the right of the door. opening the door from the left will cause the freezer drawer to shift to the side. Unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 08/01/2018
The unit had a avg temp of 35 in the fridge and the freezer was -8 unit op tested good. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Mentor, OH 44060
Jeff M
Job Details: 08/01/2018
he units diverter motor was unplugged. I plugged the motor in unit op tested good ; Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 253.54703402
Near Geneva, OH 44041
Arthur V
Job Details: 08/01/2018
Found unit needs a evap fan motor 120 v to motor ; ordrng 1 5303918549 (evap motor service), used 1 SHIPPING (SHIPPING AND HANDLING
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Solon, OH 44139
Robert A.
Job Details: 08/01/2018
Installed ice door asm, op test ok; Job Cmpltd,
We serviced a
ELECTROLUX DRYER
Model EFME617STT0
Near Cleveland, OH 44102
Brian B
Job Details: 08/01/2018
CC of noises. Pulled dryer out and removed top and front. Cleaned out blower housing and lubricated drum rollers. Advised customer that he will need a vent cleaning co. To check vent. Could not reconnect vent hose as it was too short. Ran test cycle, op test ok..;
We serviced a
A882 Whirlpool
Model Washer
Near Willoughby Hills, OH 44094
Brian M
Job Details: 08/01/2018
Cc that unit will not wash all the time and hardly drains Found grease blown all over customers floor and brake engaging while spinning Needs Transmission assy Parts are no longer available to order
We serviced a
FFHB2740PP8A Frigidaire
Model Refrigerator
Near Brooklyn, OH 44144
Paul P.
Job Details: 08/01/2018
Some ice build up by defrost fan. Replaced defrost heater and ice maker.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Bainbridge, OH 44023
Robert A.
Job Details: 08/01/2018
Found unit unplugged and warm, checked ff evap, found sensor has been replaced, but in wrong place, also corroded, replaced, put in correct place on evap, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WED9470WW1 Whirlpool
Model Dryer
Near Willoughby, OH 44094
Holly Butcher
Job Details: 08/01/2018
Installed belt and pulley OP TEST OK
We serviced a
FGHC2331PFAA Frigidaire
Model Refrigerator
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/01/2018
Cc door not sealing properly,found little air leak on top right fridge,cc also having moisture on carrots,lettuce,etc,show them the air control on left fridge wall Lowe’s never explain then how to use it,level fridge leave water mat opt test ok
We serviced a
ge REFRIGERATOR
Model GSS25GSHJCSS
Near Kirtland, OH 44094
Robert A.
Job Details: 08/01/2018
Found ui receiving 13vac, no display, connections good, needs ui; ordrng 1 WR55X20464 (UI11139), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/6 MON 8-9
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB00
Near Cleveland, OH 44111
Brian B
Job Details: 08/01/2018
Verified pop, sent pic. Customer called whirlpool and got authorization # WFU2Q000DPL1. Found large frost buildup in freezer and ff door not closing good. Used steamer to clear ice. Removed doors and shimmed ff door. Steamed ff gasket to form. Doors now closing properly. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW3
Near Saybrook Township, OH 44004
Arthur V
Job Details: 08/01/2018
Found issue is with newly installed disposal. Plug was not removed therefore no drain. Unit drained into bucket. . Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Willowick, OH 44095
Jeff M
Job Details: 08/01/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model LDG7334AAE
Near Euclid, OH 44123
Jeff M
Job Details: 08/01/2018
installed new part unit op tested good ; Job Cmpltd,
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Corey L.
Job Details: 07/31/2018
, Installed parts, started bake for 350, burner lit off of first spark, let unit cycle several times, burner lit on one spark every time, customer wanted to test now started bake for 250, open door to cycle four times, customer satisfied, op test good; Job Cmpltd
We serviced a
KESC300HXH1 KITCHENAID
Model RANGE
Near Cleveland, OH 44107
Corey L.
Job Details: 07/31/2018
Customer complaint LF burner not working light says on all the time, confirmed light is on burner is not on, turned dial to high, burner turned on then cut off, when turned back to the off position burner turned on and was cycling on and off, customer said she did that then had to wiggle it a few times until it felt like it turned off but her electric bill was a lot higher this month, found infinite switch failed, unit needs LF infinite switch, suggested we unplug the unit until part is replaced, ok, unplugged unit; ordrng 1 8203536 (switch-inf)
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Perry Township, OH 44057
Dan H
Job Details: 07/31/2018
Customer complaint that unit is not cooling, fresh food section at 56 degrees, freezer section temperature at 7 degrees, fresh food section evaporator fan is running, freezer section evaporator fan is running, good frost pattern on freezer section evaporator , compressor and condenser fan are running, thermistors test good, unit needs new control board; ordrng 1 W10843055 (CNTRL)
We serviced a
WFG525S0HW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44109
Corey L.
Job Details: 07/31/2018
Customer complaint of steam built up between the door glass, explained that the unit vents out to through the door and when clashing with colder temps like ac or the fridge door being open that is right next to the unit will create more condensation when the oven is venting out but it will dissipate and it does not affect the functionality of the unit, started bake for 350, unit heated to 350, room temp was 74, unit did condensate but went away 30 seconds after opening door, unit is operating as designed ; Job Cmpltd
We serviced a
WFC7500VW2 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Corey L.
Job Details: 07/31/2018
, Customer complaint washer won’t drain, started drain and spin, confirmed unit won’t drain, turned filter to open a tiny bit while unit was still in drain, unit started to drain, let water drain out then stopped cycle and opened drain filter all the way and found a dryer sheet stuck to propeller, cleared, unit drained, op test good, instructed customer on how to access with the two clips on front access panel, customer called whpl, lady asked to speak with tech to verify ser#, bill with #wfu1u00dpl1; Job Cmpltd
We serviced a
ED2SHAXMB10 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Corey L.
Job Details: 07/31/2018
Customer complaint of water leaking onto floor, confirmed customer has four bath towels sopping wet in front of the unit, found water filter not installed all the way, installed filter, purged the lines
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Reminderville, OH 44202
Brian M
Job Details: 07/31/2018
Cc that water is leaking from back Ff45 Fr4Wise motion compressor Found ice frost built up on suction line on compressor
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44128
Brian M
Job Details: 07/31/2018
Cc that unit is leaking Could not get unit to leak Ran ex light normal load Whole tub filled all the way up would not shut off Pressure sensor in control not working properly Needs control replaced ; ordrng 1 W11170319 (CONTROL BOARD)
We serviced a
MFI2269FRZ02 MAYTAG
Model REFRIGERATOR
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/31/2018
Customer showed pop took pic Cc that ice was not being madeFound ice bin full at this time Removed bin ran harvest and fill test OP TEST OK If issue arises please order ice maker ; Job Cmpltd
We serviced a
DWU9200AAX MAYTAG
Model DISHWASHER
Near Solon, OH 44139
Brian M
Job Details: 07/31/2018
Installed spray arms and retainer ran test cycle OP TEST OK ; Job Cmpltd