Near Mentor, OH 44060
Joe O
Job Details:
06/19/2020
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 "Cc: not making iceFound fill tube frozen. Unit has good water pressure, ice maker is cycling. Needs water valve and fill tube steamed out; ordrng 1 242253002 (valve-water11372), used 1 SHIPPING (shipping and handling) from stock"
Near North Madison, OH 44057
Jeff M
Job Details:
06/19/2020
WASHER GE WJRE5550K2WW Took the agitator off added a washer to raise the escalator up like a 16th of an inch unit tested good the only rattling noise is coming from the transmission which on GE model wash machines that is normal the drive gear is made of metal
Near Avon, OH 44011
Gabriel P
Job Details:
06/19/2020
WASHER WHIRLPOOL WFW5620HW0 Call whirlpool they said you supposed to not be fixing it cause in the system show a scrap unit lowes was supposed to scrap it
Near Solon, OH 44139
Brian M
Job Details:
06/19/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 Wrong color door was ordered ; ordrng 1 W11395841 (Right door ss)
Near Lakewood, OH 44107
Corina B
Job Details:
06/19/2020
DISHWASHER KITCHENAID KDPM354GPS0 Replaced the dispenser. Ran a calibration. Optest ok. ; used 1 Shipping from stock
Near Euclid, OH 44119
Jason N
Job Details:
06/19/2020
RANGE WHIRLPOOL WFG775H0HV0 Cc unit right side burner knobs not lining up straightConfirmed burner knobs angled over to the left. Found valve stems slightly bent and bezels out of place. Straightened out valve stems and removed and repositioned bezels. Customer satisfied with how it
Near Brooklyn, OH 44144
Corey L.
Job Details:
06/19/2020
WASHER ROPER RTW4516FW2 "Customer complaint washer bouncing and shaking a lot, customer had floor being replaced since plywood was warped, found unit operating as designed when level, advised unit must be level and have an even amount of clothing around basket, no errors, calibr
Near Aurora, OH 44202
Brian M
Job Details:
06/19/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not cooling properly Found rear ff evap wall frosted over Found fresh food thermistor open Advised to replace thermistor and fan ; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Corina B
Job Details:
06/19/2020
WASHER ROPER RTW4516FW2 CC that it will not start a cycle. Found the drain hose is laying on the ground. Raised the drain hose and secured it to a pipe. Started a normal cycle. Optest ok.
Near Willoughby Hills, OH 44092
Jason N
Job Details:
06/19/2020
RANGE WHIRLPOOL WFE525S0HZ1 Cc unit door not closing correctlyFound outer door trim separating from glass on both upper corners. Trim panel is slightly bent. Unit needs outer door glass assembly.; ordrng 1 W11249559 (glass-door)
Near Parma, OH 44129
Corey L.
Job Details:
06/19/2020
WASHER MAYTAG MVWX655DW2 "Customer complaint washer leaking into basket had to shut off water at valves, confirmed found cold water valve failed allowing water to leak past into tub, found overflow error, cleared, replaced with valve and housing sent, op test good"
Near Cleveland, OH 44106
Dan H
Job Details:
06/19/2020
WASHER WHIRLPOOL WET4024HW0 "Customer complaint that unit is not working, started normal wash cycle, unit filled and began agitating, customer said it didn’t do anything when she ran heavy duty cycle, started heavy duty cycle, unit flashed e1(long/no fill) error code, unit is con
Near Parma, OH 44134
Corey L.
Job Details:
06/19/2020
DRYER MAYTAG HYG3657AWW "Customer complaint dryer not starting, found dial in extended tumble section and extended tumble is switched off, unit operating as designed, unable to duplicate the issue, instructed on cycles for this unit"
Near Cleveland, OH 44103
Dan H
Job Details:
06/19/2020
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not draining, Confirmed, drain pump is receiving 120vac , installed new drain pump, op test good"
Near Cleveland, OH 44109
Dan H
Job Details:
06/19/2020
WASHER AMANA NTW4516FW3 "Installed new gearcase, belt, pulley, and shield, op test good"
Near Cleveland, OH 44128
Dan H
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Customer complaint that unit is not making ice or dispensing water, found water filter not installed properly, no damage, reinstalled, ice maker would not cycle, ice maker is receiving 120vac , unit needs new ice maker and harness, customer does not wa
Near Maple Heights, OH 44137
Dan H
Job Details:
06/19/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Unit has the wrong serial number; saved tckt
Near Highland Heights, OH 44143
Jason N
Job Details:
06/19/2020
DRYER MAYTAG MEDP575GW0 "Cc unit not startingCustomer stated husband replaced start switch, to no avail. Had another company out who quoted a motor. Checked all thermals, all checked good, door switch checked good. Found belt switch momentary button broken inside switch housing,
Near Highland Heights, OH 44143
Jason N
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Cc unit not coolingCustomer states it been slowly getting warmer and ice is melting. Unit is unplugged. Plugged unit in, installed piercing valve, let run for 10 min, low side reading a 12in/hg vacuum, no heat on the high side. Unit has a refrigerant lea
Near Eastlake, OH 44095
Joe O
Job Details:
06/19/2020
WASHER MAYTAG MVWX655DW1 "Cc: Not spinningFound error code f7e1(basket speed fault). Ran tach test. Basket spins freely. Actuator is sensing basket speed. Ran auto test. Found unit not agitating or spinning. Found gear case leaking oil, and belt slipped off cam. Could not remove
Near North Olmsted, OH 44070
David R
Job Details:
06/19/2020
RANGE WHIRLPOOL WFG540H0ES0 "Replaced part. Tested bake, let customer see. Op test ok"
Near Highland Heights, OH 44143
Jason N
Job Details:
06/19/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 "Cc unit not responding and codesCustomer states a code kept popping up on the display, now unit does not respond at all. Could not enter diagnostics. Replaced main control, and ui control panel. Ran diagnostics cycle. No codes at end, op test good."
Near Independence, OH 44131
Corey L.
Job Details:
06/19/2020
DISHWASHER MAYTAG MDBH979SAM1 "Customer complaint dishwasher leaks sometimes out of the door in front, found evidence of water on insulation, found detergent built up on door gasket in chunks, advised wiping bi weekly of door gasket and wiped gasket off, found unit easily sliding on t
Near Mayfield Heights, OH 44124
Jason N
Job Details:
06/19/2020
WASHER WHIRLPOOL MTW5700TQ0 "Cc unit will not cycle or drain water Confirmed tub full of water.. found lid switch not making contact, reading open. Bypassed lid switch to drain water from tub. Unit needs lid switch. Customer has to call home warranty company to see if repair will be
Near Cleveland Heights, OH 44121
Jason N
Job Details:
06/19/2020
REFRIGERATOR GE GSS23GSKJCSS "Cc unit needs ff door gasket replaced and doors alignedCould not get gasket to install correctly, gasket too flat. Steaming gasket is not working. Advised customer she will have to lay the gasket out flat for awhile to see if gasket relaxes back into sha
Near Solon, OH 44139
Dan H
Job Details:
06/19/2020
RANGE GE JBP80W0K1WW "Customer complaint that you cannot adjust temperature on the control, confirmed, unit needs new control; ordrng 1 WB27T11311 (CNTRL), used 1 undefined (Shipping) from stock"
Near Solon, OH 44139
Dan H
Job Details:
06/19/2020
DRYER MAYTAG MEDB955FW1 "Customer complaint of rattle/ rumble noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
Near Aurora, OH 44202
Brian M
Job Details:
06/19/2020
WALL OVEN KITCHENAID KEBS107SSS00 "Cc unit will not heat after self clean Found thermal cutoff open Needs thermal fuse and thermostat ; ordrng 1 WP8304452 (fuse-thrml) and 1 WPW10131825 (sensor), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRF560SEHW00 Installed water filter and carbon filter ; used 1 SHIPPING (shipping and handling) from stock
Near Westlake, OH 44145
Corina B
Job Details:
06/19/2020
REFRIGERATOR HOT POINT HTS17GBSERWW CC that they had a brownout and the unit is not cooling. Checked freezer 0-5* ff 36* to 42*. Unit working as designed. Optest ok; used 1 Senior discount from stock
Near Cleveland, OH 44120
Joe O
Job Details:
06/19/2020
DISHWASHER KITCHENAID KDTM354DSS5 Installed element and control. Ran diagnostics test cycle. Op test ok
Near Kent, OH 44240
Brian M
Job Details:
06/19/2020
RANGE JENN-AIR JGRP430WP00 Wrong parts shipped customer received dishwasher adjuster kit instead of the controlsNeeds to reorder parts ; schdld next appmnt for 6/29 MON !
Near Kirtland, OH 44094
Joe O
Job Details:
06/19/2020
REFRIGERATOR KITCHENAID KSRS25FTBL00 "Installed optics. Cycled ice maker. Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Mogadore, OH 44260
Brian M
Job Details:
06/19/2020
WASHER MAYTAG MVWB855DC3 Installed control and UI Ran auto test and calibration OP Test Ok
Near North Olmsted, OH 44070
David R
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Replaced part. Tested, op test ok"
Near Seven Hills, OH 44131
Corey L.
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW05 "Customer complaint there is moisture in frz on door seal, confirmed, did find a little water built up in bottom door gasket, found top ff gasket not fully inserted into channel on door, corrected gasket, advised a little condensation with these drastic t
Near Atwater, OH 44201
Brian M
Job Details:
06/19/2020
WASHER MAYTAG MHW5630HC0 Cc unit shakes and bangs side wall Checked suspension and made sure unit is leveled Per service bulletin needs control board replaced ; ordrng 1 W11322901 (cntrl-elec)
Near Chardon Township, OH 44024
Joe O
Job Details:
06/19/2020
WALL OVEN JENN-AIR JJW3430DS02 Cc: f2e1 errorFound error code f2e1(stuck/shorted key). Connections on unit are good. Needs uiUi shows under 5 year parts warranty; ordrng 1 W11087468 (console)
Near Beachwood, OH 44122
Jason N
Job Details:
06/19/2020
MICROWAVE WHIRLPOOL WMH31017HS "Cc unit not operatingRan op test, unit flashing f1e4 for Mw relay. Checked wiring to 4903 relay on board, good connections. Unit needs control board.; ordrng 1 W10892389 (cntrl-elec)"
Near Lorain, OH 44053
Gabriel P
Job Details:
06/19/2020
RANGE KENMORE 790.7433931 "Cc that the oven is taking too long to reach the temp and sometimes it will stay in 250 and it doesn’t go any higher. Sensor probe checked good. Igniter took 2 min to light. Explain cust Replaced igniter from truck stock,opt test ok ; used 1 12400035 (IG
Near Gates Mills, OH 44040
Jason N
Job Details:
06/19/2020
REFRIGERATOR JENN-AIR JFC2089WEM9 "Cc unit won’t stop making ice, bail arm brokeFound bail arm popped out of switch hole. Reinserted. Ice maker will now stop making ice when container is full."
Near Strongsville, OH 44136
Corey L.
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "Customer complaint water leaking onto floor, confirmed, found sheet of ice on bottom of frz, found evap drain clogged, unit has old dick bill style drain tube, unit is over 5 yrs parts only covered with S38253, quoted to replace, ok, replaced drain tube
Near Chardon Township, OH 44024
Joe O
Job Details:
06/19/2020
DISHWASHER GE PDT715SYN0FS "Cc: leaking under cabinets, not spraying, dispenser lid fell offFound unit leaking from sump area. Found leaking from around the sump housing and sump hose. Needs sump mold, sump kit, and dispenserSump mold shows out of stock. Office to reschedule; ordrn
Near Parma, OH 44134
Corey L.
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint fridge door baskets torn and doors uneven, confirmed torn ff door baskets, two corners on right and one on the left are showing magnetic strip, ordering gaskets, leveled unit with feet; ordrng 2 W10830162 (gasket-fip)s"
Near Westlake, OH 44145
Corina B
Job Details:
06/19/2020
REFRIGERATOR KITCHENAID KSSO36QMB01 "CC that the freezer is not keeping temp. Checked the Fz thermistor 13k ohms for 17*. Cathy t/l checked the evap frost pattern partial frost. Will need a compressor,evap, heat exchanger and filter. Cust does not want to repair. ; ordrng 1 W10841139 (Compr
Near Concord Township, OH 44077
Joe O
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Cc: frost build up in freezerCustomer states it happened for a couple weeks. All gaskets are sealing. Advised customer on loading to avoid the door sticking open. Raised wheels to help door close. Could not locate the cause. Op test ok
Near Maple Heights, OH 44137
Corina B
Job Details:
06/19/2020
WASHER CROSLEY CAW42114GW2 CC that the unit is not putting enough water in and isn’t finish a cycle. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Cust was washing one rug when it didn’t finish a cycle. Advised cust to have 6-8 bath towels equals a full load. Ran a rinse and spin with
Near North Ridgeville, OH 44035
David R
Job Details:
06/19/2020
WASHER MAYTAG MVWC555DW1 "Cc won’t agitate/spin. Ran diagnostics error codes. F7E5 Shifter error ode. Tested and found band shifter not shifter from agitate to spin. Replaced with t/s tested. Ran diagnostics test, good. All components working. Op test ok; used 1 W10913953 (ACTUAT
Near Brecksville, OH 44141
Corey L.
Job Details:
06/19/2020
WASHER MAYTAG MVWB855DC2 "Customer complaint washer not working, confirmed washer not turning on, ran diagnostics found f6e1 and f6e2, connections good, unit is sharing outlet with alarm system, advised to have unit installed on a dedicated outlet, quoted to replace both boards W
Near Moreland Hills, OH 44022
Dan H
Job Details:
06/19/2020
DRYER MAYTAG MDG9606AWW "Customer complaint that unit makes loud thumping noise, confirmed , found a screw on the drum fins backed out, tightened, op test good"
Near Chardon, OH 44024
Corina B
Job Details:
06/19/2020
DRYER ROPER RED4440SQ0 CC that there is noise when running. Found the support rollers and idler pulley are worn. Replaced the Ryder repair kit from t/s.optest ok. ; used 1 4392065 (Repair kit) from stock
Near Parma, OH 44134
Corey L.
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVS03 "Customer complaint ice maker not working, confirmed, jumped ice maker, ice maker started to cycle and stopped after only 1 second, im failed, unit needs im asm; ordrng 1 ED2KHAXVS03 (IM), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping
Near Independence, OH 44131
Corina B
Job Details:
06/18/2020
ICEMAKER WHIRLPOOL WUI75X15HZ00 CC that the unit does not turn on. Checked outlet good. Checked power at p1 bl and wh 0 volts. Will need a new cord; ordrng 1 W11123917 (Harness)
Near Painesville, OH 44077
Joe O
Job Details:
06/18/2020
WASHER MAYTAG MVWB835DW4 "Cc: unit will not power on, lid brokenFound error codes f6e2(communication error) f6e3(communication error) and f5e2(lid will not lock). Needs control and ui; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
06/18/2020
WASHER GE GUD27ESSJ0WW "Unable to remove basket from gearcase shaft, unit needs new tub, hub washer, and spaner nut ; ordrng 1 Wh45x21995 (Tub) and 1 Wh01x22787 (Hub washer) and 1 Wh01x10618 (Spaner nut)"
Near North Madison, OH 44057
Jeff M
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Sump is seized needs a new pump est only; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
06/18/2020
WASHER GE GUD27ESSJ0WW "Unit needs new tub, basket, and hub washer ; ordrng 1 Wh45x21995 (Tub) and 1 Wh01x22787 (Washer hub) and 1 Wh45x23154 (Basket)"
Near Rocky River, OH 44116
Corey L.
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 "Installed parts listed, op test good"
Near Parma, OH 44134
Corey L.
Job Details:
06/18/2020
WASHER MAYTAG MVWB300WQ1 "Customer complaint washer makes very loud noise when in spin, confirmed, bearings failed, quoted to replace with ts part, ok replaced bearings with kit, op test good; used 1 SENIORDISCOUNT (senior discount), and 1 W10435302 (BEARING) from stock"
Near North Ridgeville, OH 44039
David R
Job Details:
06/18/2020
WASHER MAYTAG MVWC555DW1 "Customer had part, was control, had a different company out. Hacked over everything , found Lid Lock error code. Replaced control and lid lock from t/s. Ran diagnostics test. Washplate making noise. Found washplate stripped. Ordering washplate out. ; or
Near Rocky River, OH 44116
Corina B
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 Replaced the hinge and spring. Optest ok
Near Parma, OH 44134
Corey L.
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint frz light is out, confirmed found frz led and ff ceiling leds out, found frz module failed, harness came apart from wires when removing led, used splicing kit supplied with module to re-wire, op test good"
Near Independence, OH 44131
Corina B
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXB00 CC that the unit is leaking on the right side. Found the waterline that comes from the the supply is cracked. Part is no longer available. Can buy waterline from the store to repair. ; used 1 W10290356 (Waterline) from stock
Near Mayfield Heights, OH 44124
Dan H
Job Details:
06/18/2020
REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that unit is freezing milk and eggs in fresh food section , called whirlpool techline spoke to tj, advised to set freezer to max, lower temp setting one notch and to block off half the air flow from freezer section."
Near Elyria, OH 44035
David R
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW4816FW2 "Basket not needed, customer has. Explained to customer how baker sits. Customer said at one point heard a weird noise and smelled like something burning. Customers only ran once. No error codes but did find that the hot water was turned off to it, correc
Near Cleveland, OH 44139
Brian M
Job Details:
06/18/2020
DISHWASHER KITCHENAID KUDI01ILBL6 "Cc unit has several issues , motor is really loud on start ups, top rack is falling apart , and door is really squeaky when opening and shutting Found wash motor to be extremely loud like a bearing inside is bad, found upper wash rack and tracks to be cr
Near Middlefield, OH 44062
Brian M
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 Installed clip from control OP Test Ok
Near Solon, OH 44139
Brian M
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit not making ice Found ice maker motor to be damaged Needs ice maker ; ordrng 1 W10873791 (icemaker)
Near Elyria, OH 44035
David R
Job Details:
06/18/2020
WASHER AMANA NTW4516FW3 "Cc water leaking from valves. Leaking from house valve, with new and old hoses on. Let customer know we don’t handle anything along the lines of that. Will need to contact a plumber. Checked over unit, op test ok. No error codes. Let customer know to run
Near Mentor, OH 44060
Jason N
Job Details:
06/18/2020
DRYER GE GTD42GASJ1WW "Cc unit not heating againRan dryer cycle test, no heat, no ignition of ignitor. Checked power to ignitor, 0v. Checked all thermals. Found outlet thermistor open, jumped out to verify. Ignitor receiving 120v. Unit needs outlet thermistor. ; ordrng 1 WE04X
Near Elyria, OH 44035
David R
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW4816FW2 "Plugged in. Started a diagnostics cycle, no error codes. All components working, ran manual cycle. All components working. Op test ok"
Near Wickliffe, OH 44092
Jason N
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW8900BC0 "Cc unit stopped working, water in tubFound unit stuck in drain mode, canceled, drained water from tub, pulled pump. No debris found in hoses or impeller. Unit needs drain pump. ; ordrng 1 WPW10409079 (pump-water12105), used 1 SHIPPING (shipping and handl
Near Euclid, OH 44123
Jason N
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Cc unit water dispense slowDispense test verified slow water dispense. Checked pressure at filter head inlet from water source, good psi. Asked customer how recently filter has been changed, about 4 mo. Ago and it didn’t help. Checked reservoir, not froz
Near Madison Township, OH 44057
Jeff M
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new part unit tested good
Near North Madison, OH 44057
Jeff M
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 called tl a 3rd time in order to force the incorrect larger size bolt into the striped out cabinet nuts the hinge needs to be drilled out unfortunately it’s eight gauge hardened steel which would require very specific drillbits and oil feedline and a smal
Near North Ridgeville, OH 44039
David R
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc wasn’t spinning clothes out are much as she thought they would, noises, moved by itself. Ran diagnostics, no error codes. Ran diagnostics cycle, all components working. Ran calibration. Looked underneath unit and nothing loose or anything. Suspensions
Near Moreland Hills, OH 44022
Brian M
Job Details:
06/18/2020
WALL OVEN WHIRLPOOL KEBS287DBL4 Cc unit shut off and gave PF error and then also screen went blank and oven was still on Could not duplicate a issue but sounds like a micro computer issue Needs control board Board is NLA 4448871; ordrng 1 4448871 (cntrl/mcrosw)
Near Perry Township, OH 44057
Jeff M
Job Details:
06/18/2020
WASHER MAYTAG MAV6000AWW So the drum is spinning free the machine still works. The brakes are gone there is no brake assembly left it’s also discontinued so I cannot be fixed. The units over 25 years old
Near Painesville, OH 44077
Jeff M
Job Details:
06/18/2020
SXS REFRIGERATOR FRIGIDAIRE GLRS267ZAW4 Installed new part unit tested good
Near Painesville, OH 44077
Jeff M
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Installed new part unit tested good
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW4816FW2 Parts were not needed. I pressed and held the cancel button canceled everything out customer was using too much soap I explain to him how to properly use and load the machine
Near Painesville, OH 44077
Joe O
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc: ice cubes sticking together, not dispensingFound cubes sticking together in ice bin. Found ice maker slanted slightly slanted forward. Making small cubes towards the rear of unit, larger cubes to the front. Advised customer the unit needed leveled. O
Near Olmsted Falls, OH 44138
David R
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc ice build up, alr day defrosted themselves a couple of times, FZ Icemaker not working. Found Service Pointer. Read through everything and followed directions. Control board is not up to date reading 6.0.0. FZ Icemaker is prior to the date it needs to
Near Bedford, OH 44146
Dan H
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDC-17A "customer complaint that unit is leaking and not draining, found lower door seal worn out , unit drains when drain hose is removed from house plumbing, advised customer that they need a plumber to correct+t, unit need new lower door seal, part is no long
Near Warrensville Heights, OH 44128
Brian M
Job Details:
06/18/2020
DISHWASHER AMANA ADB1400AGS1 Cc spray arm fell off and burnt on heater Found lower spray damaged Needs spray arm Customer to install ; ordrng 1 WPW10319027 (spray arm)
Near Euclid, OH 44123
Jason N
Job Details:
06/18/2020
DISHWASHER MAYTAG MDB7749SBM2 Cc lower rack wheels fallingConfirmed lower rack transport wheels are absent save for one. Replaced all wheel assemblies using customer supplied pre Id parts. Lower rack transport test good.
Near Euclid, OH 44117
Jason N
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit not powering onChecked power at outlet, good at 123v, but hot and neutral reversed.Able to run diagnostics, found codes f0e5 for offbalance load, f8e1 for valve failure, f0e2 for oversuds, f5e2 for lock failure, and f0e1 for load in unit while in
Near Westlake, OH 44145
Gabriel P
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced parts . Op test ok
Near Rocky River, OH 44116
Gabriel P
Job Details:
06/18/2020
DISHWASHER KITCHENAID KUDE48FXSS5 "Replace pump and ran calibration test,opt test ok ,no leaks"
Near Westlake, OH 44145
Gabriel P
Job Details:
06/18/2020
REFRIGERATOR JENN-AIR JFD2589KES Found temperature setting going up and down by itself to customer that they will need control spoke to senior tech Brian and say same thing also found water tank frozen not allowing water to come on remove ice frozen water started working and coming out c
Near Richmond Heights, OH 44143
Joe O
Job Details:
06/18/2020
REFRIGERATOR AMANA A8RXNGFBS02 "Cc: not cooling properly in ff sectionFound ff temps at 50 degrees. Freezer temps at 18 degrees. Customer states if items are in the rear of ff section they sometimes freeze. Found freezer is over stocked. Found unit has a good frost pattern. Good air fl
Near Beachwood, OH 44122
Jason N
Job Details:
06/18/2020
WALL OVEN KITCHENAID KEBS177DSS7 "Cc unit oven door not closing tightConfirmed oven door springs weak again, not holding door tight in closed position, falling rapidly when opening. Replaced hinges using customer supplied pre Id parts. Door op test good."
Near Cleveland, OH 44109
Dan H
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW4900BW0 "Customer complaint that unit is not cycling, ran diagnostics found f7e1(basket speed fault sensor), and f7e7(motor unable to reach target rpm) error codes, unit passed tachometer test, bearings in gearcase are worn, unit needs new gearcase, customer do
Near Strongsville, OH 44136
David R
Job Details:
06/18/2020
WASHER WHIRLPOOL NTW4516FW3 "Customer had POP. Cc of noise, when filling, spin/agitate. Moved basket by hand, no scraping or anything. Ran diagnostics, no codes. Looked under unit, good, nothing loose. Ran diagnostics cycle, good, all components working. Ran a normal cycle with a lo
Near Cleveland, OH 44120
Corina B
Job Details:
06/18/2020
WASHER MAYTAG MET3800TW2 "CC that the unit does not put enough water in. Found the timer not engaging. Will need a new timer. ; ordrng 1 WPW10124193 (Timer), used 1 Shipping from stock"
Near Rocky River, OH 44116
Gabriel P
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 Cannot find the noise try doing different things but did not here it
Near Lakewood, OH 44107
Gabriel P
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW72HEDW0 Replace parts. Ran calibration and auto test. Op test ok
Near Olmsted Falls, OH 44138
David R
Job Details:
06/18/2020
WASHER MAYTAG MVWB765FW0 "Cc unit when you start up will switch back and forth between sensing and wash, agitator will rotate slowly. Correct power coming into unit. F7E5, F5E2 erorr codes. Can move basket freely. When going through diagnostics test, it keep going back and forth
Near Lakewood, OH 44107
Gabriel P
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc that the unit is leaking from the bottom. Checked the valve , is completely dry. No water leaks from drain pan. Found a pin hole on main water line, the one that come about from the wall to the unit no leaks on uni. Op test ok.also unit is only 3 mont
Near Garfield Heights, OH 44105
Dan H
Job Details:
06/18/2020
RANGE MAYTAG MGR6600FZ1 "Installed new oven temperature sensor , op test no good , unit needs new control; ordrng 1 W11323275 (Cntrl)"
