Near Westlake, OH 44145
David R
Job Details: 03/09/2021
DRYER SAMSUNG DV40J3000EW/A2 Replaced part. Tested. Unit is heating and cycling. Op test ok
Near Solon, OH 44139
Brian M
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed heater Ran diagnostics test Made sure heating element was turning on OP Test Ok
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/09/2021
RANGE WHIRLPOOL WFE320MEW2 Cc unit not heating properly Found element to have loose connections Fixed wiring Ran test bake to 350 heated up on 17 min OP Test Ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/09/2021
DISHWASHER KITCHENAID KDTM354DSS4 "Cc that tracks were broken but found that the tracks were good the adjusters were the ones broken. Explained to customer that the adjuster will need to be ordered because the ones the sent were the wrong ones and that they were not covered under the service pointer; ordrng 2 WPW10546503 (Adjuster)s, used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/09/2021
WALL OVEN WHIRLPOOL WOS72EC0HS00 Cc unit needs screws installedCustomer needs lower trim installed as well and side cabinet trim. Installed both using customer supplied pre Id screws. Customer satisfied with appearance. Op test good.
Near Chesterland, OH 44026
Brian M
Job Details: 03/09/2021
WASHER WHIRLPOOL MVWP575GW Cc unit making grinding noise Found noise coming from cam Replaced using truck stock OP Test Ok ; used 1 W10721967 (PULLEY) from stock
Near Berea, OH 44017
Marie V
Job Details: 03/09/2021
DRYER WHIRLPOOL WGD7500GC0 "Cc that the dryer will stop too quickly saying that the load is done, cust said that husband removed cover from inside dryer to clear out the lint. Found sensors not plugged back in, causin the dryer not be able to read the clothes. Corrected issue and cleared out blower wheel. Op test ok"
Near Chesterland, OH 44026
Joe O
Job Details: 03/09/2021
REFRIGERATOR MAYTAG MFI2269FRZ03 Installed fan motor and harness assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/09/2021
WASHER MAYTAG MVWB835DW4 The unit had an F5E1 control is not detecting the lid lock is functioning needs a new lock; ordrng 1 W10810403 (Lock) and 1 Ship
Near Elyria, OH 44035
Marie V
Job Details: 03/09/2021
DRYER WHIRLPOOL WED4815EW1 "Cc that the unit is not drying and that the latch broke.Cust has the part . Also is not drying found heater shorted, replaced from T/S. Is not the right latch cust will buy the right one later but I try to make it work for her. ran unit op test ok; used 1 279838 (Heater) from stock"
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/09/2021
DBL WALL OVEN KITCHENAID KEBS277SSS00 Installed the new part op tested good.
Near Lorain, OH 44052
Gabriel P
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found no frost temp was 70 degrees compressor was not overheating but loud also amp reading was.41 found some dry dye leak couldnt trace it ordering parts ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W10843121 (Dryer filter)
Near Westlake, OH 44145
David R
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced part. Tested. Good, no leaks. Op test okay"
Near Elyria, OH 44035
Marie V
Job Details: 03/09/2021
WASHER AMANA NTW4516FW3 "Replaced latch, calibrated unit. Op test ok"
Near Willoughby, OH 44094
Joe O
Job Details: 03/09/2021
WASHER WHIRLPOOL WFW8620HC2 Installed led. Led functioning. Customer stated unit vibrating noise. Ran quick test cycle. Found unit not level. Adjusted leveling. Ran drain and spin. Found small vibration during drain and spin from water lines hitting on the back of the unit. Also can Hear air moving through vent. Unit functioning as designed. Op test ok
Near Willoughby, OH 44094
Joe O
Job Details: 03/09/2021
WASHER WHIRLPOOL WTW8040DW4 "Cc: off balance, walkingFound no stored error codes. Suspension checks good. Found unit not level. Level unit. Ran auto test, unit is very well balanced. Ran calibration. Ran drain and spin. Op test ok"
Near Westlake, OH 44145
David R
Job Details: 03/09/2021
WASHER WHIRLPOOL WFW5620HW0 "Replaced control. Tested, ran diagnostics. Ran a quick wash cycle. Good. Op test ok"
Near Avon, OH 44011
Marie V
Job Details: 03/09/2021
DISHWASHER GE GDT655SMJ0ES Replaced main control. Ran unit. Op test okNo core for return
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc unit not draining Customer stated unit will not drain fully. Ran wash test then cancel drain. Unit drains slowly, leaving some water at the end. Checked sink drain connection nipple. Found partially clogged with thin plastic. Removed and retested. Unit drain strong, fully drained out. Op test good."
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 03/09/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: not cooling properlyFound temps in ff section at 50 degrees, freezer at 50 degrees. Found no stored error codes. Found ff evap completely frosted over. Needs ff evap fan assembly; ordrng 1 W11087438 (motor-evap)"
Near Richmond Heights, OH 44143
Jason N
Job Details: 03/09/2021
MICROWAVE OVEN WHIRLPOOL WMH32519HB2 Installed doors door cavity thermostat. Ran heat op test. Op test good.
Near Aurora, OH 44202
Brian M
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Installed diffuser OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit not draining Found drain hose connected to wrong port under sink Moved hose OP Test Ok
Near Orwell, OH 44076
Brian M
Job Details: 03/09/2021
WASHER GE GTWN4250D2WS "Cc of noise when washing Found water sitting in bottom of pan Ran unit let unit fill and agitate Found water leaking from around shaft and bearing noise when spinning Will need shaft and basket due to age rust and corrosion ; ordrng 1 WH38X10019 (washing machine shaf) and 1 WH45X10112 (washing machine tub), used 1 1OVRSZ (oversized shipping) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 03/09/2021
DRYER MAYTAG MEDC465HW0 Cc that dryer was not operating. Verified and found wiring on outlet wrong from L1 to neutral shows no volts from L2 to neutral shows 245v and from L1 to L2 shows 245v explained to customer they will need an electrician to fix issue and proved customer the dryer operates by using a 120v test cable we have and connected the alligator clips to L1 and neutral to show him the dryer turns on and motor is working. Opt test ok. AT
Near Garrettsville, OH 44231
Brian M
Job Details: 03/09/2021
DRYER MAYTAG MED6230HW0 Installed element OP Test Ok
Near Strongsville, OH 44136
Marie V
Job Details: 03/08/2021
WASHER MAYTAG MVWC565FW2 Cc that the lid lock wont lock. Ran diag found error code F7E5 shifter fault and F8E1 no fill long fill. Tested lid lock is good also in range. Try to put unit into a spin it worked but does not shift to agitation. Unit will need shifter. ; ordrng 1 W10913953 (Shifter)
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRS321SDHW05 "Cc unit leaking from ice dispenser and ff drawers are hard to pull outFound some droplets of water forming on dispenser ice door, checked door for proper seal, looks to be only loosely sealing. Ordering ice door. Will lubricate drawers in ff section with food grade silicone spray on return. ; ordrng 1 W11423784 (Ice door assembly)"
Near Strongsville, OH 44136
David R
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit Icemaker is freezing clumps everyday. Followed service pointer. Found decompressed gasket on chute, tested Icemaker and water coming into it. Saw a couple of drips when water was called. Ordering chute, water line and Icemaker ; ordrng 1 W11448633 (Chute) and 1 W11115534 (Icemaker) and 1 W11391308 (Water line)"
Near Willoughby, OH 44094
Brian M
Job Details: 03/08/2021
DISHWASHER KITCHENAID KUDS30IXBT8 Cc unit leaking Found dispenser to be bowed out and water leaking from around soap dispenser Also found unit to be over suds Needs dispenser ; ordrng 1 W11032769 (dispenser)
Near Willoughby, OH 44094
Brian M
Job Details: 03/08/2021
DISHWASHER WHIRLPOOL WDT705PAKZ0 Cc unit not powering onFound UI dead Found no power coming in Cycle breaker still no power Hooked up power leads and unit powered on drained system Needs electrician to repair breaker
Near Berea, OH 44017
Marie V
Job Details: 03/08/2021
REFRIGERATOR GE GSH25GGCBBB "Cc that the ice maker is not working and that is leaking from the freezer. Found supply water line for ice maker is frozen will need new water valve because is not shutting all the way causing it to freeze the line and not get water to ice maker and found drain plug not all the way in causing it not to drain the water and come out to the front, adjusted the drain tube . Advice cust to monitor"
Near Cleveland, OH 44108
Dan H
Job Details: 03/08/2021
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Customer complaint that unit is not making ice, found several wires broken in door, unit needs new door; ordrng 1 LW10839911 (Frz door)"
Near South Euclid, OH 44118
Jason N
Job Details: 03/08/2021
RANGE MAYTAG MGT8775XW00 "Installed burner valve, center burner head and oven bulbs. Tested burners operation. All burners tested good, good flame. Oven lights work. Op test good."
Near Brook Park, OH 44142
Marie V
Job Details: 03/08/2021
DISHWASHER MAYTAG MDB4949SKZ0 "Cc that the unit stopped draining and had an error code. Turned drain pump on, drained all water out. Ran diag found no error codes. Removed unit and found drain hose kinked. Corrected issue started unit 4 times and drained the water out. op test ok"
Near Seven Hills, OH 44131
David R
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KRFF707ESS01 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps"
Near Lorain, OH 44053
Gabriel P
Job Details: 03/08/2021
COOK TOP KITCHENAID KGCT365BWH1 When arrive ask customer if he has parts he said no he did not receive it he thought we had it ...explain him that all parts arrive to customer home re ordering and rescheduling ; ordrng 1 WP4454392 (Spark module) and 4 WP3185830 (Switches)s and 2 Wp3185830 (Screw)s
Near Strongsville, OH 44136
David R
Job Details: 03/08/2021
WALL OVEN COMBO WHIRLPOOL WOC54EC0HS01 "Replaced all parts. Had to replaced fuse from t/s. Had cracked when I was taking it out. Tested all fans in test diagnostics. All fans sound normal. Op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Pepper Pike, OH 44124
Brian M
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRB322DMBB Cc of no cool Found uv dye coming from condenser Line all the way up the inside of cavity Verified with whirlpool live expert, Non repairable
Near Elyria, OH 44035
Gabriel P
Job Details: 03/08/2021
RANGE WHIRLPOOL WEG750H0HZ0 Cc console display was not locking properly. Replaced console and main control board. Opt test ok. AT
Near Cleveland, OH 44119
Dan H
Job Details: 03/08/2021
DRYER AMANA NED4655EW1 "Installed new motor, op test good"
Near Cleveland, OH 44103
Dan H
Job Details: 03/08/2021
DRYER WHIRLPOOL CED7006GW0 "Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KSSS42QMW01 "Recovered refrigerant, installed compressor, uv drier and evap pan heater. Pulled vacuum on system to 28 in/hg for 15 min, held vacuum, no change to gauges. Recharged system with 7.5oz of r134a. Unit starting to cool, low side pressure right at 7 in/hg, which is normal for this unit. Advised customer to allow 24-48 hrs for unit to return to desired temps."
Near Solon, OH 44139
Brian M
Job Details: 03/08/2021
DISHWASHER KITCHENAID KDTE234GPS0 Cc unit not draining Replaced drain pump OP Test No good Found sump just humming Replaced sump assembly OP Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/08/2021
DBL WALL OVEN JENN-AIR JJW2830WP00 Cc that blower motors are noisy. Replaced both blower motors on unit tested and working as designed. Opt test ok. AT
Near Cleveland, OH 44115
Dan H
Job Details: 03/08/2021
DRYER WHIRLPOOL CSP2941HQ0 "Customer complaint that upper dryer is not heating, confirmed, found coils not opening valves, installed new coils op test good ; used 1 279834 (COIL) from stock"
Near Seven Hills, OH 44131
Dan H
Job Details: 03/08/2021
WASHER MAYTAG MVWC565FW2 "Customer complaint of bleach marks on clothes, asked customer stated that they do not use bleach, ran diagnostics, no error codes found, started normal wash cycle, unit filled to normal water level and began washing, suggested customer run clean washer cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
Near Cleveland, OH 44111
Gabriel P
Job Details: 03/08/2021
WASHER WHIRLPOOL WTW5000DW3 cc when he put a small load and a medium load it shakes explain customer how to load unit ran a thin sheet with towels it spin them it felt like gearcase shaft is loose or bent .confirm shaft has a play also it damage cam and hub ordering parts needed ; ordrng 1 W11454734 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10528947 (Hub)
Near Parma Heights, OH 44130
Dan H
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KSRC25FVMS00 "Customer complaint that unit is not making ice, confirmed, found ice maker optics faulty, unit needs ice maker optic boards, installed new optics boards, op test good ; used 1 W10757851 (Optics) from stock"
Near Parma, OH 44134
Dan H
Job Details: 03/08/2021
DRYER WHIRLPOOL WED8000BW0 "Customer complaint of squealing noise, confirmed, found idler pulley seized, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Solon, OH 44139
Brian M
Job Details: 03/08/2021
DRYER MAYTAG MED6630HC1 Installed dryer kit and rollers OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KRSC500ESS01 Installed control OP Test Ok Advised to give it 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Near Streetsboro, OH 44241
Brian M
Job Details: 03/08/2021
WASHER MAYTAG MVWB835DW0 Cc unit not making it all the way through cyclesFound error for motor drive over current and over load Ran through diagnostics test according to tech sheet could not determine issue Ran auto test and calibration Advised to watch
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/08/2021
DISHWASHER KITCHENAID KDTE204GPS0 "Replace both tracks,opt test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRS321SDHW05 Cc of refrigerator not cooling. Verified issue and temperature was normal freezer at 0 to 3 degrees and fresh food section from 33 to 36 degrees he said it was shutting off and explained to him that when it turns off like that is when it goes to defrost mode and it will do it 4 times a day to make sure it defrost the evap. Called whirlpool and spoke to Joe to notify issue and was told the same thing we explained the customer it is normal to turn its self off to go on defrost mode. Opt test ok.
Near Independence, OH 44131
Dan H
Job Details: 03/08/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Installed new door gasket and vent seal, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Cc unit not dispensing ice Found bin to be clogged Removed ice clog OP Test Ok
Near Mayfield, OH 44143
Jason N
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL JFFCC72EFS00 "Removed container, container was broken in the process. Auger shaft adapter and ice container receiver were welded together, ice dispenser was being run repeatedly while iced up. Will need to order ice chute and shaft adapter due to damage. ; ordrng 1 W10793258 (Ice chute) and 1 W11228132 (Shaft coupler)"
Near Parma, OH 44134
Gabriel P
Job Details: 03/08/2021
DISHWASHER MAYTAG MDB9959SKZ0 Cc of unit not draining. Found impellers on drain pump broken off. Drain pump was replaced. Opt test ok. AT
Near Seven Hills, OH 44131
Corina B
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced the light in the freezer. Optest ok.
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ Installed the new part op tested good.
Near Garfield Heights, OH 44125
Dan H
Job Details: 03/08/2021
DISHWASHER KITCHENAID KDFE104HPS0 "Installed new tracks and adjusters, op test good"
Near Jefferson, OH 44047
Jeff M
Job Details: 03/08/2021
DISHWASHER WHIRLPOOL WDF330PAHW2 I called Tech Line and told him this machine is not repairable the amount of mold buildup is astronomical I took a lot of pictures. I called trade care team wants to provide the authorization number, there going to contact the customer with the next steps"
Near Eastlake, OH 44095
Jeff M
Job Details: 03/08/2021
WASHER AMANA NTW4605EW0 Installed the new part op tested good.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/08/2021
OTR MICROWAVE WHIRLPOOL WMH75021HZ2 "Replace control then ran a cup of water it did not heat ,show customer,check amp reading read 6.89 amps we know power going up to high side will need mag and diode ; ordrng 1 W10818686 (Magnetron) and 1 W11256462 (Diode)"
Near Cleveland, OH 44135
Marie V
Job Details: 03/08/2021
DRYER AMANA NED4655EW1 "Cc that the dryer is taking 2 or 3 load to dry clothes completely. Correct power going to unit. Turned on unit started heating. Check vent outside no air flow. Advice cuts to replace foil vent because is a fire hazard, replace it with flexible metal or rigid metal. Also left a note for maintenance in the apartment complex so they can clear out vent for them. Op test ok"
Near Mentor, OH 44060
Jeff M
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed the new part op tested good.
Near Parma, OH 44134
Corina B
Job Details: 03/08/2021
DISHWASHER WHIRLPOOL MDB9959SKZ0 Replaced the drain pump. Optest ok.
Near Wellington, OH 44090
David R
Job Details: 03/08/2021
DISHWASHER KITCHENAID KDTM404KPS0 Cc dented panel and leaking. Found leaking coming from wash motor. Looks like something is broke on motor causing leaking. Ordering motor. Replace motor and panel at same time. *** left bracket bolts in dispenser. Will need to level legs and unhook water line to get unit out ; ordrng 1 W11416362 (Wash motor)
Near Cleveland, OH 44144
Corina B
Job Details: 03/08/2021
WASHER WHIRLPOOL MVWC565FW2 "Cust showed pop, sent pic. CC that the unit stopped working in a mid of a cycle, uses 3 pods per load. Ran diag F0E2 OVER SUDS CONDITION DETECTED F0E5 OFF BALANCE LOAD DETECTED. Found the washer not level. Washer was overloaded. Started a rinse and spin with a reduced load. Leveled the washer. Advised cust to use 1-2 tablespoons of he detergent or 1 pod per load and 6-8 bath towels equals a full load. Optest ok."
Near Seven Hills, OH 44131
Corina B
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KSRV22FVSS00 "CC ice maker not working properly. Checked optic eye. Working correctly. Checked ice maker with jumper. Did not cycle. Will need new ice maker. ; ordrng 1 WPW10190961 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 03/08/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed the new part op tested good.
Near Westlake, OH 44145
David R
Job Details: 03/08/2021
DRYER MAYTAG MED6630HC1 "Replaced all parts. Tested. Good. Advise for proper load and cycle use. Let clothes follow through cycle and not to take out midway through, could possible see steam coming from clothes because cycle not complete. Make sure of option use to check temp and dryness level. Do not overload. Called techline. Documented, tested. Heated coming out back of dryer in range of temp. Tested with load. Good. Op test ok"
Near Solon, OH 44139
Jason N
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Recovered refrigerant, installed compressor and uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum, no change to gauges. Recharged system with 4.5oz of r134a. Unit starting to cool, low pressure steady at 2 psi. Advised customer to allow 24 hrs before restocking unit. Op test good."
Near Garrettsville, OH 44231
Brian M
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc water leaking Found fill tube to be positioned wrong and shooting water to far left Called whirlpool this requires a new door; ordrng 1 LW11202405 (dor-fip)
Near Solon, OH 44139
Brian M
Job Details: 03/08/2021
DISHWASHER KITCHENAID KDTM404KPS Cc unit not working Found sump getting power but will not run Needs sump assembly ; ordrng 1 W11416362 (Sump assembly)
Near Parma, OH 44129
Corina B
Job Details: 03/08/2021
DRYER WHIRLPOOL WGD4950HW0 CC that there is a gas smell when not using it. Used soap bubbles on the gas line and on the regulator no bubbles. Working as designed. Optest ok.
Near Strongsville, OH 44149
David R
Job Details: 03/08/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced parts. Tested. Good. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details: 03/08/2021
DISHWASHER GE GDF650SMJ0E Unit would not turn on theres no power getting to the dishwasher I plug the dishwasher into a different outlet unit turned on the customer needs an electrician
Near Bedford, OH 44146
Corina B
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRT311FZDM00 CC ff not cooling. Freezer at 11* ff at 62*. Found freezer back wall frozen over. Steamed ice off found evaporator fan not spinning. Replaced fan from t/s. Plugged fridge in fan spin okay. ; used 1 WP2315539 (MOTOR-EVAP) from stock
Near Solon, OH 44139
Dan H
Job Details: 03/08/2021
MICROWAVE KITCHENAID KMHS120ESS10 "Installed new control and bulb, op test good"
Near Chardon, OH 44024
Jeff M
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 I relevel the unit. I adjusted the temperature setting I showed her how the adjustments work. Unit tested good
Near Solon, OH 44139
Brian M
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 Installed gasket OP Test Ok
Near Lorain, OH 44055
Gabriel P
Job Details: 03/05/2021
WASHER MAYTAG MVWX655DW2 "Cc of washer not rinsing properly or finishing cycle. Verified issue and went to diagnostics found a F0E5 error code off balance load causing it to pause cycle and leaving the clothes soaked in water. Ran a rinse and spin with load and washer performed as designed. Called whirlpool techline and spoke to Leon and explained issue he said it is working as designed and that a off balance will make that issue happen.Recommended customer again to keep the clothes separate jeans with jeans, towels with towels, etc. and to arrange the clothes properly when loading the washer and not just tossing the clothes in the tub to keep a off balance from happening and if they do hear the washer that is going off balance to pause it rearrange the clothes and press start again to finish cycle. Opt test ok. AT"
Near Sheffield Lake, OH 44054
Marie V
Job Details: 03/05/2021
WASHER MAYTAG MHW5500FW1 "Cc that the unit h@s an error code of F9E1 long drain F1E3 water sister error. Check drain pump catch had debris and a bra pads. Cleared all out, ran auto test. Also check pressure hose no kinks or clogged. Op test ok"
Near Geneva, OH 44041
Jeff M
Job Details: 03/05/2021
REFRIGERATOR GE PFSS9PKYASS The unit is running the compressor is on there is no heat transfer. The unit is room temp. Needs a new evap est only ; ordrng 1 WR85X10109 (Evap) and 1 Ship
Near Madison, OH 44057
Jeff M
Job Details: 03/05/2021
WASHER WHIRLPOOL WFW5620HW2 Installed the new part op tested good.
Near Mentor, OH 44060
Dan H
Job Details: 03/05/2021
ICE MAKER KITCHENAID KUID508ESS "Customer complaint that unit stopped cooling, found nothing running and no lights on, unit powered on by itself and started making ice, checked for loose connections, none found, unable to duplicate the problem , unit is operating as designed"
Near Painesville, OH 44077
Dan H
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that unit stopped making ice, fresh food section temperature at 42 degrees, freezer section temperature at 8 degrees, ice maker diagnostics shows e2(motor lost position) error code, ran ice maker harvest test, ice maker did not harvest ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair ; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Gabriel P
Job Details: 03/05/2021
WASHER GE GTW330ASK2WW Found gearcase leaking lots oil and other parts are wet with oil may trigger or damage other parts from oil leaking gave estimate customer will not repair ; ordrng 1 WH38X27335 (Gearcase) and 1 WH23X28418 (Drain pump) and 1 WH01X24697 (Belt) and 1 WH05X25036 (Shifter)
Near Cleveland Heights, OH 44121
Jason N
Job Details: 03/05/2021
REFRIGERATOR FRIGIDAIRE FFHT1614QW7 Installed control board. Defrosted freezer evaporator. Good airflow to ff section. Op test good.
Near Beachwood, OH 44122
Jason N
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS "Cc unit had frost buildup in freezerCustomer stated there was frost in freezer but then It went away. Confirmed no frost in freezer at this time. Checked freezer door gasket. Sealing good, no gaps. Advised customer freezer door may have been left open slightly or product may have interfered with gasket. No issue with unit at this time."
Near Painesville, OH 44077
Jeff M
Job Details: 03/05/2021
RANGE WHIRLPOOL AER6303MFS2 Installed the new part op tested good.
Near Beachwood, OH 44122
Jason N
Job Details: 03/05/2021
OTR MICROWAVE AMANA AMV2307PFB3 Installed door interlock kit using supplied parts. Ran heat test several times with cup of water. Operation test good.
Near South Euclid, OH 44121
Dan H
Job Details: 03/05/2021
DRYER WHIRLPOOL WGD4850HW0 "Customer complaint that drum is not turning, confirmed, found belt lodged in felt slides, belt is damaged, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44121
Dan H
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KRMF606ESS "Customer complaint that unit is not cooling fresh food section temperature at 43 degrees. Freezer section temperature at 7 degrees, fans are running, compressor and condenser fan are running, good frost pattern on evaporator, unit is operating as designed"
Near Shaker Heights, OH 44120
Jason N
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5005KW0 "Cc unit not cycling Ran diagnostics, found code f7e6 for motor fault. Ran auto cycle, unit did not agitate, did spin. Checked under unit, found shift actuator arm not engaged into splutch linkage. Removed actuator and corrected. Reran auto test. All functions passed. Op test good."
Near Solon, OH 44139
Jason N
Job Details: 03/05/2021
DISHWASHER KITCHENAID KUDT03FTSS3 "Installed pump/motor assembly. Ran wash test, no leaks. Op test good."
Near Cleveland, OH 44128
Jason N
Job Details: 03/05/2021
WASHER MAYTAG MVWB835DW1 "Cc unit making grinding noiseCustomer stated it was making a noise for about 3 loads, then stoppedRan auto test, found slight noise under unit. Found mound of hardened cement under unit in basement. Rotor had started to contact this mound. Some plastic shavings on floor, very minor damage to rotor, not significant enough to replace. Relocated unit slightly to avoid contacting this mound again, leveled unit. Reran auto test. Op test good."
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/05/2021
WASHER MAYTAG MHW5630HW0 "Installed bellow gasket, ran wash test, no leaks. Op test good."