Service History 585 | Freds Appliance

We serviced a

KENMORE DISHWASHER

Model 66513473N412

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

The unit was not draining I found both drain hoses completely caked full of calcium I remove the calcium out of both hoses unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Parma Heights, OH 44130

David R

Job Details: 08/16/2021

"Checked temp. Right now in defrost mode but showed about 2* in FZ. Ran diagnostics and tested all fans, good. Replaced control and dual valve. Found dual valve leaking water. Line was frozen a little. Removed ice. Ran icemaker test and cycled and called for water. Good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

The seal the customer is talking about is the cabinet seal the upper rack there was a limited production where the rack was not the proper dimensions unit needs a new rack in the meantime I bent the upper rack so I stopped touching on the seal customer was OK with this method. Still needs the rack; ordrng 1 WPW10350382 (Rack)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, OH 44134

David R

Job Details: 08/16/2021

"Replaced valves, found out unit not agitating. Replaced actuator. Ran calibration and test diagnostics, switching between agitate and spin. Good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Mayfield Heights, OH 44124

Dan

Job Details: 08/16/2021

"Customer complaint that lights are out, confirmed, found freezer section led module out, unit needs new led module, customer does not want repair ; ordrng 1 WPW10515057 (Led module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Westlake, OH 44145

Gabriel P

Job Details: 08/16/2021

"Found freezer evaporator icy found thermistor out of range steam all ice and replace thermistor,opt test ok ; used 1 WPW10384183 (Thermister), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 596.755024

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/16/2021

"Found 120 voltage going to fan motor but is not starting,ordering evap fan ; ordrng 1 12002744 (Fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland Heights, OH 44121

Dan

Job Details: 08/16/2021

"Installed new gearcase and belt, op test good"

We serviced a

MAYTAG WASHER

Model MVWC400XW0

Near Maple Heights, OH 44137

David R

Job Details: 08/16/2021

"Cc unit not agitating. Found basket speed fault. Cleared codes. Started diagnostics. Looked underneath, pulley came off from gearcase. Worn down cam. None on t/s. Ordering. ; ordrng 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Kent, OH 44240

Brian M

Job Details: 08/16/2021

Customer hearing noises Found noises to be normal operating noises

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

One leg of power at the terminal block is fried needs a new wiring harness and power cord; ordrng 1 W11551640 (Harness) and 1 WX09X10010 (Power cord) and 1 123 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS03

Near Streetsboro, OH 44241

Brian M

Job Details: 08/16/2021

Installed filter head OP Test Ok

We serviced a

KENMORE DRYER

Model 110.8640712

Near Cleveland, OH 44119

Jason N

Job Details: 08/16/2021

"Could finish repair, no parts available at address. Called cust. He didnt realize parts were shipped directly to address, re-ordered; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44108

Jason N

Job Details: 08/16/2021

"Cc unit not spinning out and competing cycles.Checked under unit found shift actuator arm has slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test can calibration. Op test good."

We serviced a

MAYTAG WASHER

Model LAT9704AAE

Near Willoughby Hills, OH 44094

Joe O

Job Details: 08/16/2021

"Cc: not spinningFound belt slipping on motor pulley, applied pressure to motor. Unit still slipping on motor pulley. Needs belt setCustomer does not want to repair at this time; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Beachwood, OH 44122

Jason N

Job Details: 08/16/2021

"Cc unit not spinning or cycling correctly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock part. Ran calibration and auto cycle. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW

Near Beachwood, OH 44122

Jason N

Job Details: 08/16/2021

"Cc unit door not closing Customer stated ff unit does not full gravity close and makes a squeak noise. Adjusted front left hand roller to reduce weight on right side roller. Squeak removed. Unit is sitting up at maximum height adjustment, slight tilt back verified by level. No more adjustment can be made. Advised customer may have to add shims to front of unit for more tilt back."

We serviced a

JENN-AIR WINE COOLER

Model JUWFL242HL00

Near Solon, OH 44139

Jason N

Job Details: 08/16/2021

Could not install door. Door damaged. Snapped pics. Will need to reorder. ; ordrng 1 W11360701 (Door)

We serviced a

WHIRLPOOL KITCHEN

Model WDTA50SAKZ

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

The power cord in the junction box was loose. I reconnected the wires op tested good

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Cleveland, OH 44135

Gabriel P

Job Details: 08/16/2021

"Replace belt and it stop squeaking,opt test ok ; used 1 WPW10006384 (BELT) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near University Heights, OH 44118

Dan

Job Details: 08/16/2021

"Installed new valve, unable to test, unit is not installed"

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Painesville, OH 44077

Jeff M

Job Details: 08/16/2021

The unit is not heating I found the heating element open. All other fuses tested good ; ordrng 1 WP8544771 (Heater) and 1 123 (Shipping)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUS2642LF1

Near Kingsville, OH 44048

Jeff M

Job Details: 08/16/2021

The drain was plugged I steamed it out and cleaned. Everything tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Shaker Heights, OH 44122

Dan

Job Details: 08/16/2021

"Customer complaint that unit would get to end and flash sanitize, no water , plastic on upper rack broke, placed glasses upright in rack, ran test cycle, found 4-3(motor fault) error code, unit filled and began washing, unit completed test cycle, glasses filled, no error codes found at end of cycle upper rack adjuster is broken, unit needs new adjuster , customer does not want repair ; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

Kenmore Dryer

Model n/a

Near Cleveland Heights, OH 44106

Jason N

Job Details: 08/16/2021

"Cc dryer does not shut off Customer stated unit will restart automatically after timer has reached off position. Checked timer operation, found dryer will automatically restart when timer is advanced. Checked start button for shorted contacts., verified start button is shorted. Unit will need start button replaced. Customer will repair, estimate only.; ordrng 1 WP3395382 (Start button)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Willoughby, OH 44094

Joe O

Job Details: 08/16/2021

"Found new control missing p4 connector. Correct part number. Re ordering controlTook control to returnControl out of stock, office to reschedule ; ordrng 1 W10892389 (cntrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/16/2021

Installed UI Advised to watch for 48 hours

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Kingsville, OH 44048

Jeff M

Job Details: 08/16/2021

The unit has been leaking for quite some time. I took a picture of the amount of damage thats already been done to document. I checked the water valves water lines icemaker water dispenser everything that pertains to you supplying water that all tested good I took the drain off and blew through it some gunk came out its possible it was plugged. Not able to exactly locate the leak. but I think the drain was ether plugged or not sitting correctly allowing water to leak by

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/16/2021

The cust was have issues with the unit the unit. Upon my arrival I put the unit in calibration I cleared the codes I recalibrated the units I ran a small cycle everything test good

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44123

Joe O

Job Details: 08/16/2021

"Cc: gets to washing and stops cycleFound error codes f5e2(lid lock fault) f5e3(lid unlock fault) f0e5(off balance). Found lid is not locking, needs lid lock. Replaced lid lock. Ran auto test and calibration. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

ESTATE DRYER

Model TEDX640PQ1

Near Bedford, OH 44146

David R

Job Details: 08/16/2021

"Office to bill too. Cc unit not starting up. Unplugged, checked fuses, belt, all good. Found door switch crooked and out of place. Corrected, tested. Unit is working and cycling heat. Good. All cycles starting up. Op test ok.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Cleveland, OH 44144

Gabriel P

Job Details: 08/16/2021

"Found temp on fridge on the lowest temperature also customer had too much food inside explain and advise how to properly use fridge and how much to Load it,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Bedford, OH 44146

David R

Job Details: 08/16/2021

"Replaced control and thermistor. Cleared all ice off. Fan is good, heater giving 37 ohms. Give time for unit to cool back down. 24 hours. Op test ok."

We serviced a

IKEA DISHWASHER

Model IUD7070DS0

Near Independence, OH 44131

David R

Job Details: 08/16/2021

"Cc unit not heating. Looked at heater and found right in middle, cracked in half. Tested, heater error code. Unit is sending power down to heater. Good. Will need heater element. Ordering. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near University Heights, OH 44118

Joe O

Job Details: 08/16/2021

Cc: not heatingFound element open. Needs heating elementCustomer wants added to cancellation list ; ordrng 1 WP3387747 (element)

We serviced a

GE REFRIGERATOR

Model GSE26HMEBHES

Near University Heights, OH 44118

Jason N

Job Details: 08/16/2021

"Cc unit freezing food in ff section.Customer stated certain items were freezing on middle shelves. Unit ff temps set at 35 degrees. Set to 38, advised customer this is considered recommended temperature. Checked air flow from damper/vent tower. Unit has cloth shelf covers, found top shelf covering had slid back and was covering vent opening. Advised customer this could cause all the air to be pushed into the middle vent as well as make the unit run longer as the thermistor up top will take longer to read proper temps. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/16/2021

See DH pvr for job info.; O-emld tckt

We serviced a

KENMORE WASHER

Model 11026002010

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/16/2021

Installed actuator Ran auto test and calibration test Opt; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, OH 44118

Dan

Job Details: 08/16/2021

"Found 3 COVID masks in drain pump filter, removed, op test good, user interface was scratched while removing dryer, ordering user interface ; ordrng 1 W11316623 (Ui)"

We serviced a

GE WALL OVEN

Model PEB1590DM2BB

Near Rocky River, OH 44116

Gabriel P

Job Details: 08/16/2021

"Replace control,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/16/2021

"Replace user interface,also didnt find no error codes but ran calibration and auto test pass,opt test ok"

We serviced a

MAYTAG RANGE

Model MGT8775XB00

Near Broadview Heights, OH 44147

David R

Job Details: 08/16/2021

"Found out a lot of screws are rusted out and will need to be drilled out. Found control not sending power down to bake ignitor. Some parts NLA. W10219243 panel manifold NLA, W10272357 support bracket NLA, WPW10406243 x 2 r/f rear burner, WPW10406878 l/f burner, WPW10407678 left front orfice, WPW10407679 x2 r/f rear orfice holder, WPW10407680 center, WPW10365421 control, WPY706189 x8; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/16/2021

Installed wheels OP Test Ok

We serviced a

GE DISHWASHER

Model GDT655SMJ5ES

Near North Ridgeville, OH 44039

David R

Job Details: 08/16/2021

"Taking drain pump kit with me since did not need it. Customer bought a new control board from a different source, the one we ordered he said it did not arrive"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MQG

Near Grafton, OH 44044

David R

Job Details: 08/13/2021

"Cc unit not cooling in FF side. Checked and all fans good. FZ evap good frost pattern. Found damper assy not opening. Ordering damper ; ordrng 1 242303001 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model DLG330RAW

Near Euclid, OH 44123

Dan

Job Details: 08/13/2021

"Customer complaint that unit is not heating, started timed dry cycle, burner lit, Inside of drum heated up to between 130-150 degrees, then burner shut off and coils wouldnt open again, installed new coils, op test good ; used 1 279834 (COIL) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Broadview Heights, OH 44147

Dan

Job Details: 08/13/2021

"Customer complaint that unit is not washing, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good DO NOT RESTOCK PART PLEASE!!!!; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Brian M

Job Details: 08/13/2021

Cc unit not cooling Found compressor running but no frost pattern on either evap could not see uv die Will need evap and filter drier and compressor Unit is under 10 year sealed system warranty ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Grafton, OH 44044

David R

Job Details: 08/13/2021

"Replaced control and air trap. Cleaned out drain pump as well. Tested in diagnostics, good. Put load in and watched and unit is working, spinning, tumbling. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS03

Near Mentor, OH 44060

Brian M

Job Details: 08/13/2021

Cc unit not cooling Found compressor not running Used back stock on and replaced inverter OP Test Ok ; used 1 WPW10154805 (Inverter (back stock )) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Burton, OH 44021

Brian M

Job Details: 08/13/2021

Installed valve Ran auto test and calibration test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Elyria, OH 44035

David R

Job Details: 08/13/2021

"Cc unit not spinning, other company tilde her she needed springs. Load inside unit, when trying to spin hitting the out of balance switch. The load inside is too much. Smaller tub. Took out load. Ran on spin and unit spinning correctly. Put 2 towels in and ran a normal cycle then spin and working correctly. Just advised customer to make sure load isnt too much. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Broadview Heights, OH 44147

Dan

Job Details: 08/13/2021

"Customer complaint that the spin dryer shakes all over the place is unbalanced, suspension is worn, unit needs new suspension rods; ordrng 1 W11130359 (Suspension), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Parma Heights, OH 44130

Dan

Job Details: 08/13/2021

"Customer complaint that unit is not making ice, confirmed, ice maker is receiving 120vac , ice maker will not cycle, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11284458 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000W1

Near Elyria, OH 44035

David R

Job Details: 08/13/2021

Found hub worn down again. Found the u shape Plastic piece to hold it in broken. Replaced with t/s hub. Everything tight. Good. Op test ok. ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Avon, OH 44011

David R

Job Details: 08/13/2021

"Replace dual valve. Icemaker cycle and called for water on its on. Op test ok, give time for ice to make and drop."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, OH 44145

David R

Job Details: 08/13/2021

"Cc unit leaking. Found white drain hose has pin size hole in it, leaking. Ordering drain hose. ; ordrng 1 W11551233 (Drain hose)"

We serviced a

KENMORE WASHER

Model 11D.5142511

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/13/2021

"Ring never arrive they say also replace shocks,opt test ok maintenance will install ring when arrive"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW1

Near Cleveland, OH 44113

Jason N

Job Details: 08/13/2021

"Installed motor, blower wheel. Seal kit was not delivered, ended up getting a burner grate. Op test no good, vibration noise still very present. Pulled unit apart and re diagnosed. Found vibration coming from steam valve in rear of unit. Secured valve. Retested, no abnormal vibration noise heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model LXR9245EQ1

Near Lakewood, OH 44107

Jason N

Job Details: 08/13/2021

"Cc unit making grinding noise and not spinning Customer stated unit will grind and not spring during some spin cycles. Ran wash test, filled tub and then switched over to spin and drain. All functions passed, clutch and brake working normally. Checked under unit, found motor coupler in poor shape. Rubber powder from isolator ring on floor under unit. Both couplers very loose on motor and transmission shafts. Unit needs motor coupler. Replaced using misc. truck stock. Reran both tests, op test good. ; used 1 285753A (Motor coupling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Brook Park, OH 44142

Dan

Job Details: 08/13/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 68 degrees, compressor and condenser fan are running , evaporator fan is running, no frost pattern on evaporator, unit needs new compressor and evaporator. ; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor)"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW

Near Parma, OH 44129

Dan

Job Details: 08/13/2021

"Customer complaint that door is not unlocking, ran diagnostics no error codes found, ran test cycle, unit flashed f3e1(water level system error ) error code, water system test shows control is sending 5vdc to sensor, installed new pressure sensor from truck stock surplus, op test good ; used 1 WPW10448876 (Pressure sensor) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Bay Village, OH 44140

David R

Job Details: 08/13/2021

"Replaced dispenser. Spring loaded, let customer know to firmly press and make sure dispenser door is closed. Unit test good. Op test ok."

We serviced a

KENMORE REFRIGERATOR

Model 106.4115321

Near Lakewood, OH 44107

Jason N

Job Details: 08/13/2021

Installed freezer LED module. Illumination returned to both sections. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near Aurora, OH 44202

Jason N

Job Details: 08/13/2021

"Could not install tub parts. Front tub was cracked, rear tub was not even a tub it was a laundry pedestal, wrong part shipped out. Snapped pics and reordering both. ; ordrng 1 W10305749 (Tub front)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, OH 44145

Gabriel P

Job Details: 08/13/2021

"Replace console,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/13/2021

Compressor overheating pulling 8 amps ordering ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Dryer)

We serviced a

WHIRLPOOL WASHER

Model WTW6500WW1

Near Westlake, OH 44145

Gabriel P

Job Details: 08/13/2021

Replace valve opt test ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Wickliffe, OH 44092

Dan

Job Details: 08/13/2021

"Installed new motor, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Beachwood, OH 44122

Jason N

Job Details: 08/13/2021

"Cc unit not cooling again. Customer stated unit was cooling then gradually became warm again. Confirmed. Compressor running, wattage from compressor reading 112 watts. Hooked up gauges, let system equalize, system equal at 52psi. Charged system to 140 psi with nitrogen. Checked all joints with bubbles. No bubbles found. Psi decayed to 135psi after 30 min. Called wp techline, Brian, unit has small leak internally."

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Willoughby Hills, OH 44092

Jason N

Job Details: 08/13/2021

Cc unit flames too high Customer stated all burners are too high on low. Adjusted burner valves for low flame simmer when turned to low. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44144

Gabriel P

Job Details: 08/13/2021

"Replace both ui and control CB order,opt test ok"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS3

Near Richmond Heights, OH 44143

Joe O

Job Details: 08/13/2021

"Cc: oven temp offRan test bake, found unit averaging 1 degree off set temp. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairport Harbor, OH 44077

Dan

Job Details: 08/13/2021

"Installed new shifter, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Geneva, OH 44041

Jeff M

Job Details: 08/13/2021

FileI called Tech Line theres no way to tell if the E5 code is accurate or not the machine needs to be unplugged and plugged back in order for this machine to erase the code. I did find the condenser was completely clogged and the freezer was 2? above recommended the combination of the two can cause an adequate cooling to prevent the icemaker from cycling properly The tech line did tell me that the E5 code can be displayed if there is an adequate cooling from the machine also test 58 I think it checks the thermistor in the icebox and it indicated it is too warm and cannot produce ice properly Cleaned the condenser

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near North Benton, OH 44449

Brian M

Job Details: 08/13/2021

Installed damper and thermistor OP Test Ok Advised to watch for 4 days for temps to adjust ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF355SMBB00

Near Kent, OH 44240

Brian M

Job Details: 08/13/2021

Cc unit not making ice Found motor stripped out Replaced icemaker using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

GE REFRIGERATOR

Model ZICP360NHALH

Near Solon, OH 44139

Brian M

Job Details: 08/13/2021

Installed fan Turned on OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Cleveland Heights, OH 44112

Joe O

Job Details: 08/13/2021

Cc: door gasket coming offFound gasket not seated correctly. Reseated gasket. Op test ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44104

Joe O

Job Details: 08/13/2021

Cc: long dry timesFound low air flow from outside vent. Found good heat and air flow from unit. Needs venting cleaned.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF0

Near Cleveland, OH 44110

Joe O

Job Details: 08/13/2021

"Cc: frost and condensation build up in ff section, gasket not sealingFound gasket not seated correctly. Re seated gasket. Damper not closing completely. Needs damper assembly; ordrng 1 241853801 (damper assy)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Euclid, OH 44119

Joe O

Job Details: 08/13/2021

Cc: filling by itselfFound no drain loop under sink. Unit backfilling from sink. Needs drain loop

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44127

Brian M

Job Details: 08/13/2021

Installed igniter and control Ran test bake OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44122

Brian M

Job Details: 08/13/2021

Cc unit not spinning Found shifter not on clutch Put shifter on clutch OP Test Ok

We serviced a

WHIRLPOOL STACK W/D

Model WFW94HEXW2

Near Shaker Heights, OH 44120

Brian M

Job Details: 08/13/2021

Need to reschedule with second tech Unit is stacked and sitting in a drain pan on second floor of home ; schdld next appmnt for 8/30 MON !

We serviced a

WHIRLPOOL WALL OVEN

Model KODE500ESS04

Near Shaker Heights, OH 44122

Brian M

Job Details: 08/13/2021

Cc of error Found error f2e1 Replaced UI OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kirtland, OH 44094

Brian M

Job Details: 08/13/2021

Installed freezer evap fan kit OP Test Ok

We serviced a

GE REFRIGERATOR

Model GFE28GELGDS

Near Mentor, OH 44060

Joe O

Job Details: 08/13/2021

Installed water valve. Advised customer of kinked water line. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Painesville, OH 44077

Joe O

Job Details: 08/13/2021

"Cc: condensation on mullion rail, doors not level, doors swingingAdjusted feet, advised customer on humidity sensor. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Conneaut, OH 44030

Joe O

Job Details: 08/13/2021

"Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS02

Near Painesville, OH 44077

Jeff M

Job Details: 08/13/2021

Customers complaint is the door is not closing properly not allowing it to heat unfortunately I was not able to duplicate this issue most likely causes are the switches estimate only; ordrng 2 W10727408 (Right latch)s and 4 W10211972 (Switch)s

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FBBL0

Near Mentor, OH 44060

Jeff M

Job Details: 08/13/2021

Diverter motor failed needs replaced ; ordrng 1 W10537869 (Diverter motor) and 1 123 (Shipping)

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Painesville, OH 44077

Jeff M

Job Details: 08/13/2021

I installed the water filter thats good. the lights to access the lights on this model the entire door skin Hass to come off. Requires two technicians; schdld next appmnt for 8/30 MON AM

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Jefferson, OH 44047

Jeff M

Job Details: 08/13/2021

The waterline was dripping into the drip tray causing the float trip. I tried tightening the water hose the hose is approximately 20 years old the compression filtering inside the hose has failed needs a new waterline.

We serviced a

GE DRYER

Model GFD45GSSM0WW

Near Madison, OH 44057

Jeff M

Job Details: 08/13/2021

installed the new part op tested good. Belt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Lorain, OH 44052

Gabriel P

Job Details: 08/12/2021

Found clogg drip pan and drip pan is warped like a rainbow ordering part ; ordrng 1 W11457241 (Drip pan) and 1 WPW10501260 (Evap cover)

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Geneva, OH 44041

Jeff M

Job Details: 08/12/2021

The unit is not spinning with a heavy load. I found that the belt is worn needs replaced; ordrng 1 WP22003483 (Belt) and 1 123 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Mayfield Heights, OH 44124

Jason N

Job Details: 08/12/2021

"Cc unit freezer door not sealing, not staying closed.Customer stated door not longer closes and seals, water leaks form freezer. Found excessive frost buildup in freezer due to condensation. Freezer door does not close fully due to ice dam on bottom of freezer. Evaporator drain is iced over. Cleared frost and ice drain freezer section. Found defrost heater extension not lined up with drain hole. Steamed down drain hole and rerouted heater extension. Freezer door closing properly and sealing. Door gasket is not needed. Ap. Op test good."

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Cleveland, OH 44109

Jason N

Job Details: 08/12/2021

"Cc unit not dryingCustomer stated unit runs but does not heat. Checked powering or unit, good ate 244v. Checked thermals, found heater element open. Unit need heater element. ; ordrng 1 DC97-14486A (Heater element)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, OH 44144

Jason N

Job Details: 08/12/2021

"Cc unit not powering on, has power. Customer states unit does nothing. Hooked up unit, ran diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle. Unit is working normally at this time, could not duplicate a non functional issue. Op test good."

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