Near Garfield Heights, OH 44105
Joe O
Job Details: 06/24/2020
RANGE MAYTAG MGR6600FZ1 Installed control. Ran test bake. Op test ok
Near Walton Hills, OH 44146
Corey L.
Job Details: 06/24/2020
WASHER MAYTAG MVWB835DC3 "Only one set of parts came to customer, installed console and control, op test good"
Near Cleveland Heights, OH 44106
Joe O
Job Details: 06/24/2020
DISHWASHER MAYTAG MDB4949SDM0 Cc: floodingFound water remaining in unit. Not draining. Found punch in garbage disposal never punched out. Ran test cycle. Found excessive suds in unit. Advised if over suds unit will leak from door front. Op test ok
Near Streetsboro, OH 44241
Brian M
Job Details: 06/24/2020
REFRIGERATORI MAYTAG MBF1958FEZ03 Cc unit not cooling Found unit frosted up in rear Ran force defrost heater turned on Called whirlpool Advised on replacing bi metal and jazz board ; ordrng 1 W11050973 (Bi metal) and 1 WPW10503278 (refer elect cont brd)
Near Richmond Heights, OH 44143
Joe O
Job Details: 06/24/2020
REFRIGERATOR AMANA A8RXNGFBS02 Installed thermostat. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/24/2020
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Found old ice maker with a crack on it. Replace it and cycle it. It didn’t work. Cust has sattle valve advice to replace with quarter turn valve. Checked water going to unit is good. Checked if there’s was any water coming out from the water valve check g
Near Richmond Heights, OH 44143
Joe O
Job Details: 06/24/2020
REFRIGERATOR KENMORE 596.652344 "Cc: intermittently cooling in ff sectionCustomer states they had sears out and they said it was thermostat, ordered the part and never returned. Found temps in ff section at 45 degrees. Could not get accurate temp in freezer. Found unit has good frost pa
Near Aurora, OH 44202
Corey L.
Job Details: 06/24/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint dw not cleaning, confirmed, found f4e3 wash motor not running, connections are secured, unit needs sump asm, replaced with part sent, op test good"
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/24/2020
DISHWASHER WHIRLPOOL KDFE104DSS2 "Cc that unit does not draining. Checked drain pump was clogged with a pice of plastic. Cleared out and checked drain hose as well, pass. Ran auto test , pass. Also drain hose was not installed properly under sink , it was on the floor. Fix issue. Op test
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/24/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replace parts. Op test ok
Near Highland Heights, OH 44143
Joe O
Job Details: 06/24/2020
REFRIGERATOR AMANA ???N/A Customer stated he heard a line pop and had water leaking in the basement and none behind the fridge. Customer has issue with house supply line. Needs plumber. Advised him we do not do anything the supply lines from the house to the unit. Did not diagnose
Near North Perry, OH 44081
Joe O
Job Details: 06/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Cc: not working, Compressor kicks on only when the door is open. Found unit only cools when ff door is open. Needs control. Replaced control. Unit is cooling. Advised to allow 24 hrs for unit to get to temp. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) fr
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/24/2020
DRYER WHIRLPOOL MED5100DW0 Replace inner door. Op test ok
Near Lorain, OH 44053
Gabriel P
Job Details: 06/24/2020
WASHER GE GTW330ASK0WW "Cc that unit is not draining. Found error code 16 - adaptive drain. Checked drain pump did not found anything inside, also notice the cover plate had lots off oil gearcase leaking ,landlord had to leave she did need a estimate knowing it was going to be
Near Cleveland, OH 44119
Joe O
Job Details: 06/23/2020
WASHER MAYTAG MVWC565FW2 Cc: not startingFound error code f8e1(long fill no fill). Customer shuts off house water when not in use. Found unit has low water pressure. Water pressure has to build. Found pressure from house is good. Reconnected water supply. Found water pressure ret
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW4816FW2 Installed new part unit tested good
Near Brecksville, OH 44141
Corey L.
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL KBSD612ESS01 "Customer complaint frz lights are out, confirmed, found top led module failed, replaced with part sent, op test good"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint top flap on gasket torn and door shuts too fast, found unit level using 6” long lvl unit on rollers, door has “auto close” feature without feet down, advised floor may not be lvl, door is lvl, replaced gasket, op test good"
Near Columbia Township, OH 44028
Corey L.
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint washer not working, found drain hose lying on the floor to floor drain, propped hose to utility sink, ran diagnostics found long fill no fill error, cleared, calibrated, op test good"
Near Strongsville, OH 44149
Corey L.
Job Details: 06/23/2020
RANGE FRIGIDAIRE FEF326FSC "Replaced element, op test good"
Near Strongsville, OH 44149
Corey L.
Job Details: 06/23/2020
DISHWASHER/B-IN WHIRLPOOL WDT970SAHZ0 "Customer complaint middle rack wheels broke off, confirmed, replaced adjusters with updated kit sent, op test good"
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 06/23/2020
WALL OVEN KITCHENAID KODE507ESS01 CC that the upper oven is not heating correctly. Turned both ovens to 350* took temps after 30 minutes. Temp in range. Optest ok.
Near Amherst, OH 44001
Gabriel P
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW8040DW4 "Found new error codes , F8E6 water hazard. Found a nail on drain pump and some change.Advice cust to check the clothes before starting a load. Also there was lots of water in tub use shot vac. Cleared out. Ran calibration and auto test, pass. Op test ok"
Near Conneaut, OH 44030
Jeff M
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Called tech line they had me test the power output of the main control. They want me to replace it ; ordrng 1 W11224256 (cntrl-elec)
Near Avon, OH 44011
Gabriel P
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Gasket is good, just need to be steamed. Steam the gasket and put a little bit a Vaseline on the sides. Op test ok"
Near Avon Lake, OH 44012
David R
Job Details: 06/23/2020
RANGE GE PHS930SL2SS "Replaced part. Tested on broil, cooling fan kicked right on. Checked the top burners, worked and was heating up water in pot, unit checks good. Op test ok"
Near Munson Township, OH 44024
Dan H
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 52 degrees, found a leak at the filter drier, recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, w
Near Broadview Heights, OH 44147
Corey L.
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint dishwasher spray arm fell off and touched element also wheel on upper rack broke, element was clean and functional, spray arm broke at snap connection, replaced spray arm, unit needs adjuster kit; ordrng 1 W10712395 (adjuster)"
Near North Olmsted, OH 44070
David R
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW8800YC1 "Replaced part. Ran test diagnostics, good. Ran normal cycle. Good. Op test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replace both parts. Op test ok
Near Eastlake, OH 44095
Jason N
Job Details: 06/23/2020
WASHER MAYTAG MVWP575GW0 "Cc unit making a grinding noiseCustomer stated it will make a grinding noise, she has heard it several times in the past few months, usually when it’s in the wash cycle. Ran diagnostics, no codes stored. Ran auto test, all functions passed, no abnormal n
Near Euclid, OH 44119
Jason N
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL ATF2110DRW "Cc unit leaking in ff sectionCustomer stated she will get a steam coming down and puddling on bottom on ff section. Checked console drain, clear. Found drain tube in rear clogged up with sludge, most likely causing a slow drain/overflow. Cleared drain tu
Near Cleveland, OH 44110
Jason N
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW4850HW1 "Cc unit not advancing cyclesRan diagnostics, found codes f8e1 for long fill, no fill. Ran auto test, no cold water coming in, valve buzzing. Found cold water valve turned off, customer has a t-fitting that leaks when turned on. Advised customer I will ha
Near Novelty, OH 44072
Brian M
Job Details: 06/23/2020
COOK TOP MAYTAG MET8665XS01 Cc upper oven won’t open Found door not able to open due to left hinge damaged Could not get door open and did not want to pry any harder to avoid damaging unit further Needs hinges but parts are NLA ; ordrng 1 W10274501 (hinge-door) and 1 W10274503 (Hing
Near Fairview Park, OH 44126
Dan H
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL KFIS20XVWH8 "Customer complaint that freezer door will not close, confirmed, found track off on one side, adjusted, op test good"
Near North Ridgeville, OH 44039
David R
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW8500DC0 "Cc unit squeaks, any load. Moves freely. Ran diagnostics, no error codes. Ran test. Heard scraping noise in agitate, spin good. Looked around washplate. Found 2 times stacked on top of each other. The one in front closest to the washplate, the face of it
Near Bainbridge, OH 44023
Brian M
Job Details: 06/23/2020
DRYER WHIRLPOOL WGD4850HW0 Cc unit not bowing out from vent Found blower wheel to have backed off pulley Replaced blower wheel Ran test cycle OP Test Ok
Near Ashtabula, OH 44004
Jason N
Job Details: 06/23/2020
DRYER GE DPGT650EHMG "Cc unit making thumping noiseConfirmed drum is making a thumping noisePulled unit apart, found front roller bearing wore. Unit needs front roller assembly.; ordrng 1 WE03X10008 (roller assm5548), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 06/23/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Customer had POP. Cc unit not washing, will hum when in wash but not actually wash anything. Started unit up, water is getting into unit. Wash motor humming. Ran diagnostics test, 4-3, wash motor error. Power is good. Faulty motor. Also customer was not
Near Cleveland, OH 44109
Dan H
Job Details: 06/23/2020
WASHER MAYTAG MVW8230HC0 "Part was received damaged( see pics) , reordering user interface ; ordrng 1 W11413410 (Ui)"
Near Concord Township, OH 44077
Jeff M
Job Details: 06/23/2020
REFRIGERATOR GE GYE22KMHCES The drain was clogged for the drip tube I clean the drain unit tested good
Near Bay Village, OH 44140
Gabriel P
Job Details: 06/23/2020
DRYER WHIRLPOOL WED6400SB0 "Found control , harness and UI burned. Will need parts. Cust will not fix unit."
Near Bainbridge, OH 44023
Brian M
Job Details: 06/23/2020
RANGE JENN-AIR JDS9860AAP "Cc unit takes forever to heat and rear two burners not igniting Found both rear igniters to be damaged needs igniter and terminal wires Found unit able to bake but takes a long time to pre heat bottom element keeps shutting off ; ordrng 2 74004053 (sub 7
Near Willoughby, OH 44094
Jason N
Job Details: 06/23/2020
RANGE MAYTAG MGR6600FZ1 "Cc unit burner flames not evenCustomer stated the back burners flames were different sizes, needs adjusted. Advised customer they will be different sizes as they are different size burner heads. Checked all flames, set to min simmer. Op test good."
Near Parma, OH 44134
Corey L.
Job Details: 06/23/2020
WASHER MAYTAG MHW5630HC0 "Customer complaint washer takes an extra drain cycle or two to get water out all the way, found unit leaning heavily towards floor drain, leveled unit using feet adjustments, found drain screen clogged with a penny screw and some fabric build up, cleared
Near Olmsted Falls, OH 44138
David R
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL WDP370PAHW0 Replaced. Hooked washer up and tested. All water drained out. Op test ok
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/23/2020
STACK W/D GE GUD27ESSJ1WW It is a electric dryer it does produce heat everything is functioning correctly I gave her Gary’s number to clean the vents
Near Cleveland, OH 44106
Jason N
Job Details: 06/23/2020
WASHER WHIRLPOOL WTW4850HW1 "Cc unit making loud clicking noise when in spinCalled wp techline, Scott, system is down he could not document. He stated the if issue is not present in the diagnostics cycle(which I verified it is not), there is an issue with a triac circuit on the cont
Near Shaker Heights, OH 44120
Joe O
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Called whirlpool tech line spoke with Chris. Advised freezer evap completely cut out and cannot get r134a through the suction line. Video chatted with Chris. Showing no r 134a is going through suction line. He stated unit is not repairable.
Near Painesville Township, OH 44077
Jeff M
Job Details: 06/23/2020
REFRIGERATOR GE PFS22SISCSS The filter for the icemaker was backed out of the icemaker causing it to leak I tried to reset realign the icemaker and fill to it appears that it will work fine now
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replace parts, it dispense ice. Op test ok"
Near Lakewood, OH 44107
Dan H
Job Details: 06/23/2020
DRYER MAYTAG MDE7600AYW "Customer complaint of squealing noise, confirmed, installed new rollers, op test good"
Near Solon, OH 44139
Brian M
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Cc freezer led out Replaced freezer led OP Test Ok
Near WARRENSVL HTS, OH 44128
Corina B
Job Details: 06/23/2020
WASHER AMANA NTW4516FW3 CC that the unit is not putting water in. Found the drain hose on the ground. Raised the drain hose to the sink. Started a normal cycle. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok.
Near Middleburg Heights, OH 44130
David R
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer had POP. Cc FF side is Freezing. Tested temp 27. Went into diagnostics. Damper is not closing, frost over diffuser. Drawer also cracked from being so cold inside. Doesn’t show in breakdown picture for diffuser, but can we make sure it comes with
Near Concord Township, OH 44077
Jeff M
Job Details: 06/23/2020
REFRIGERATOR MAYTAG MFX2571XEM2 "Ice maker Failed needs replaced estimate only; ordrng 1 WPW10300024 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Kent, OH 44240
Brian M
Job Details: 06/23/2020
RANGE JENN-AIR JGRP430WP00 Installed UI and control OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Seven Hills, OH 44131
Corey L.
Job Details: 06/23/2020
WASHER WHIRLPOOL MVWC360AW0 "Customer complaint washer doing wired things will lock then unlock and will not start cycle, confirmed, ran diagnostics found f7e1 and f7e7, motor faults, found motor corroded from moisture in basement, customer stated the basement did flood recently and
Near Shaker Heights, OH 44122
Corina B
Job Details: 06/23/2020
RANGE WHIRLPOOL KERS205TSS0 "CC that the oven does not heat. Found the door opening below 90*. Will need new hinges. Found the bake elements open. Will need new hinges and bake element.; ordrng 1 WPW10276482 (Bake element) and 2 74010546 (Hinge)s, used 1 Shipping from stock"
Near Lakewood, OH 44107
Dan H
Job Details: 06/23/2020
RANGE FRIGIDAIRE n/a "Customer complaint that oven is not lighting, no model/serial tag, confirmed, found switch on regulator missing, unit needs new regulator ; ordrng 1 316091706 (Regulator), used 1 undefined (Shipping) from stock"
Near Willoughby, OH 44094
Corey L.
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint frz light and ceiling ff lights are out, confirmed found led module under ice maker in back of ff failed, replaced with part sent, op test good"
Near Cleveland, OH 44139
Brian M
Job Details: 06/23/2020
DISHWASHER KITCHENAID KDTE334GPS0 Cc door won’t close Found hinges to be damaged Needs hinges ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)
Near Madison Township, OH 44057
Jeff M
Job Details: 06/23/2020
RANGE AMANA AGR6603SFB2 Installed new part unit tested good
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Cc: cannot remove water filterFound filter was improperly installed. Removed filter. Op test ok
Near Moreland Hills, OH 44022
Joe O
Job Details: 06/23/2020
DISHWASHER KITCHENAID KUDE60FXSS4 Cc: leaking under doorFound sump assembly boot coming apart. Installed sump assembly. Ran diagnostics test cycle. Placed water mat. Op test ok
Near Rocky River, OH 44116
Gabriel P
Job Details: 06/23/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Replace parts. Steamed the gasket and put a little bit of Vaseline on the sides. Op test ok
Near Aurora, OH 44202
Brian M
Job Details: 06/23/2020
DRYER MAYTAG MED4200BW0 "Cc that some settings are not drying properly Found that heavy duty and timed dry are not producing high heat when selected but on normal and rapid unit head normally Needs control board ; ordrng 1 WPW10542001 (elect control board), used 1 SHIPPING (ship
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/23/2020
WASHER MAYTAG MVWB765FW3 Cc: no powerFound unit is receiving proper power. Found error code f6e2(communication error). Could not run test cycles. Needs control and ui.Ui shows out of stock. Office to reschedule; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Westlake, OH 44145
Gabriel P
Job Details: 06/23/2020
DISHWASHER KENMORE 665.15113K216 "Cc that the unit is not draining. Found a screw inside drain pump, preventing from draining. Checked drain pump , is good. I also checked drain hose and Cust has a black rubber hose, advice to replace with a plastic hose. Drain hose was clogged as well.
Near Kent, OH 44240
Brian M
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Cc unit leaking when dispensing water Found water valve corroded and also both line cracked at valve Needs valve and water lines ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279884 (tube-water) and 1 WPW10279882 (tube-water), used 1 SHIPPING (shipping
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/23/2020
REFRIGERATOR MAYTAG MFC2062FEZ04 "Cc: not coolingFound temps at 75 degrees. Unit has no frost pattern. Compressor is running. Found unit pulling 1.1 amps. Tapped system. Found compressor low side pressure at 0. Needs compressor and drier.Customer is going to try to get the unit replaced,
Near North Olmsted, OH 44070
David R
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL KDFE104DSS2 "Cc unit will never get out of wash cycle, said times seem long, said after an hour to an hour and a half should be done. 6-4 error code. Also looked up in owners manual and showed customer the run times for each cycle. The typical time plus the maximum t
Near Lakewood, OH 44107
Dan H
Job Details: 06/23/2020
DRYER FRIGIDAIRE GLGR341AS1 "Installed new coils, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Near Lakewood, OH 44107
Dan H
Job Details: 06/23/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Customer complaint that unit is not washing dishes, ran test cycle, unit filled, wash motor never started, reset connection to control , wash motor started, op test good"
Near Wickliffe, OH 44092
Corey L.
Job Details: 06/23/2020
WALL OVEN WHIRLPOOL WOS31ES0JS00 "Customer complaint oven not working, confirmed display not on, found thermal fuse open, unit needs thermal fuse; ordrng 1 WPW10545255 (fuse-thrml)"
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/23/2020
WASHER MAYTAG MVWB765FW1 "Replace parts. Ran calibration and auto test, pass. Op test ok brought core for return."
Near Cleveland, OH 44120
Corina B
Job Details: 06/23/2020
REFRIGERATOR AMANA ART308FFDM06 CC that the unit is not cold. Ff 50* Fz 7*. Found the evap fan not running. Checked the power at the evap fan 120 volts. Replaced the fan from t/s. Optest ok. ; used 1 WP2315539 (Evap fan) from stock
Near Lakewood, OH 44107
Dan H
Job Details: 06/23/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Customer complaint that unit is leaking and not making ice, confirmed, found evaporator drain tube clogged, found ice maker gear stripped, unit needs drain tube cleared and new ice maker , ; ordrng 1 241798231 (Ice maker), used 1 undefined (Shipping) f
Near Cleveland, OH 44102
Corina B
Job Details: 06/23/2020
DISHWASHER FRIGIDAIRE FBD2406NS9B CC that the unit is leaking. Found the unit is not secured into place. Started a cycle checked to leaks. Advised cust to secure the dishwasher for it to not lean forward. Started a cycle soap suds coming out of the front of the door. Using dish soap. Advi
Near East Cleveland, OH 44112
Corina B
Job Details: 06/23/2020
WASHER MAYTAG MVWB765FW3 CC that the lid does not lock. Replaced the latch. Ran a calibration. Started a rinse and spin. Optest ok.
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/23/2020
RANGE FRIGIDAIRE FFGF3052TSA "Cc that there’s a funny smell on unit when turn on. Notice that the caps are oily and when you turn them off smoke comes from the caps. Also is not a gas smell. Ordering grate as well , they are warp not fitting correctly on cooktop. Cust has a home war
Near Ravenna, OH 44266
Brian M
Job Details: 06/23/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF8A Cc unit leaking Found drain pan clogged Cleared drain pan and hose OP Test Ok
Near Gates Mills, OH 44040
Joe O
Job Details: 06/23/2020
COOK TOP WHIRLPOOL MGC7430WW00 "Cc: sparking, smoking from igniter switchesFound unit receiving proper power. Found igniter switches shorting out. Could only remove left rear burner head. Need igniter switches, lf, rf, rr or face holders.Customer does not want to repair at this time"
Near North Olmsted, OH 44070
David R
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc Icemaker not working. Low water pressure coming to dispenser. In diagnostics says 76 days since last water filter reset. Low water going into the Icemaker as well. Let customer know about needing water filter changed. Ran Icemaker test, came back as n
Near Mentor, OH 44060
Jason N
Job Details: 06/23/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Cc unit not starting or powering onChecked power at outlet, good at 120v. Checked power at control, only reading 28v ac at control. Checked j-box connections, found hot wire burnt and melted at wire nut connection. Cut out bad spot in wire. Repaired with
Near Madison, OH 44057
Jason N
Job Details: 06/23/2020
WASHER KENMORE 417.471027 "Cc unit not draining all the way and unit is leaving black marks on clothsConfirmed unit slow drain. Boot seal is molded over, clothing is most likely rubbing on this and catching gunk. Called landlord, quoted boot seal, and drain clean out with extra la
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/23/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Cc that the ice maker works intermittently. Checked temp found 37* on fresh food section and 14* degrees on freezer. Found the freezer set on 2, recommended is 4. Changed back to recommended , advice cust to keep freezer and fresh food section on recomm
Near Concord Township, OH 44077
Dan H
Job Details: 06/23/2020
WASHER MAYTAG MVWB835DW2 "Customer complaint that unit is not turning on, confirmed, found user interface dead, installed new user interface, op test good ; used 1 W11112656 (User interface) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 06/23/2020
WASHER KENMORE 417.441023 "CC that the unit does not spin. Found both shocks broken. When spinning the tub, the spider is rattling. Will need new shocks and a tub. ; ordrng 1 5304485917 (Shocks) and 1 131618500 (Basket) and 1 131618600 (Shell) and 1 131525500 (She’ll), used 1 Over
Near Elyria, OH 44035
Corina B
Job Details: 06/23/2020
DRYER MAYTAG MED7230HW0 "Redirected the side vent. Optest ok; ordrng 1 W10470674 (Vent kit), used 1 Shipping from stock"
Near North Olmsted, OH 44070
Corina B
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 CC that there is a lot of ice build up in the back of the ice maker. Confirmed ice and frost on the ice maker. Checked the gaskets good. Checked the baskets good. Service pointer to replace the adapter to the ice maker. ; ordrng 1 W10864519 (Adapter)
Near Cleveland, OH 44102
Dan H
Job Details: 06/23/2020
WASHER AMANA NFW7200TW "Customer complaint that door is not closing, found door strike broken , unit needs new door strike; ordrng 1 WP34001260 (Strike), used 1 undefined (Shipping) from stock"
Near Painesville, OH 44077
Jason N
Job Details: 06/23/2020
REFRIGERATOR KITCHENAID KSRF22DSALY0 "Cc unit not cooling properlyTemps in unit reading 25 in freezer, 56 in ff sections. Checked compressor, running hot, found condenser fan not running. Spin motor by hand, would not start, unit needs condenser fan motor. ; ordrng 1 833697 (motor,cond.fan 2
Near Westlake, OH 44145
Gabriel P
Job Details: 06/22/2020
WASHER MAYTAG MVWC465HW2 "Replace parts, ran calibration and auto test, pass. Brought core for return. Op test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found evap frozen. Force unit into a defrost, heating element is working. Steam all ice Checked thermister good and bi-metal good spoke to bj advise me to replace control and thermistor told customer that we could reboot control it might was a glish and
Near Westlake, OH 44145
Gabriel P
Job Details: 06/22/2020
DRYER WHIRLPOOL WED94HEAW0 "Dryer pulley bearings were making loud screeching noise found pulley making replace from truck stock dryer kit ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Cleveland, OH 44109
Gabriel P
Job Details: 06/22/2020
RANGE IKEA IBS300DS01 "Replace control and console,preheat to 350 .opt test ok"
Near Cleveland, OH 44109
Gabriel P
Job Details: 06/22/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 "Cc that the freezer works but no the fresh food section. Checked temp on fresh food section 59* and 3* on freezer. Evap fan is not running. Good frost pattern on evap. The unit also was leaking water from freeer found drain hose clogged, steamed all out.
Near Strongsville, OH 44149
Gabriel P
Job Details: 06/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Put cardboard underneath the condenser. Noise when away. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/22/2020
REFRIGERATOR GE GNE26GSDGSS "Cc that the lights turned off and he flipped the breaker and it worked for a week and then it started again and that the temperature changes on UI but is good inside unit. call ge tech line they said control board is connected to the issue on ui and ligh