We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Chardon, OH 44024
Arthur V
Job Details: 02/07/2018
Ran a temp check on oven at 350 deg. Raised temp by 30 deg no good. Temp is 30 deg off after raising temp at control. Ordering control And sensor reschedule per customers request. DO NOT MOVE UP ; ordrng 1 W10833885 (sensor) and 1 WPW10348712 (cntrl-elec), schdld next appmnt for 2/21 WED 8-12,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Chardon, OH 44024
Arthur V
Job Details: 02/07/2018
Cust complaint unit smells like its burning. Cycled unit in spin. Op test good. Cust states clothing is coming out clean and dry. Cycled in spin again using my amp probe. Amp reading 3.7 at its highest on high spin. Did not smell any burning after twice spinning out. Ran diagnostics no errors documented. Let unit cycle in agitate. Unit working as designed. Let unit wash and then spin out for the third time no smells customer did not smell anything while diagnosing Unit op test good. Good power w/ a proper ground ; Job Cmpltd, O-emld
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chardon, OH 44024
Arthur V
Job Details: 02/07/2018
Found no 220 v at dryer. 120 on both hot wires to neutral. But no 220 across hot wires. Advised cust she needs a electrician to provide correct power to unit Customer purchased on 11 24 17. But just installed it advised cust about hazards with foil venting. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW1
Near Lakewood, OH 44107
Brian B
Job Details: 02/07/2018
CC of squeak noise when sensing and washing. Ran diag, fault codes for unbalance load, overloaded, and slow drain. Cleared codes. Ran ser test cycle. All functions normal, drain out is normal. no squeaky noise when agitating or spinning. Advised customer on soap usage and loading. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FZEM00
Near Cleveland, OH 44109
Brian B
Job Details: 02/07/2018
Removed Freon, Replaced evap and compressor and dye filter. Evac to 30”, held for 10 min. Recharge 4.2 oz freon. Closed system. Set controls and monitored temp. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
, Ran diagnostics, no codes, ran recal cycle, good, hot and cold correct, talked w/cust, using too much soap, need to use 1-2 tablespoons of soap, unit working correct, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AW2
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
7, Found no disp, not working, c/b receiving power, needs control, ribbon brittleOfr 1606002387; ordrng 1 W10468660 (PANEL) and 1 WMH31017AW2 (CONTOL), schdld next appmnt for 2/13 TUE !, saved tckt [SdLink
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
No sump received, need to reorder; ordrng 1 W11087376 (SUMP), schdld next appmnt for 2/13 TUE !,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
Installed drain pump, op test okOfr. 1606002382; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Robert A.
Job Details: 02/07/2018
Installed left ff door, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Aurora, OH 44202
Robert A.
Job Details: 02/07/2018
Ran diagnostics, 3-3 owi failure, 4-3 motor not running, found power to motor not a steady 120vac, motor not running, needs sump, owi and control.; ordrng 1 W10723295 (OWI SENSOR) and 1 W11085683 (SUMP) and 1 W11087210 (CONTROL), schdld next appmnt for 2/13 TUE !
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS05
Near Burton, OH 44021
Robert A.
Job Details: 02/07/2018
Installed deflector kit, op test ok; Job Cmpltd,
We serviced a
WW27430P JENN-AIR
Model RANGE
Near South Russell, OH 44022
Corina B
Job Details: 02/07/2018
CC that the bake element does not work, the broil does. Pulled unit out. Found the bake elements are open. There is not 240volts going to the element. Will need a new control and bake elements. Advised cust that when replacing the control if the ribbon cable splits, the part is no longer available and that they would need to replace the unit, cust is good with that. ; ordrng 1 WP71001872 (cntrl-elec) and 2 WP7406P272 (BAKE ELEMENT)s, schdld next appmnt for 2/14 WED
We serviced a
WRF535SWBM00 WHIRLPOOL
Model REFRIGERATOR
Near LaGrange, OH 44050
Macaulay G.
Job Details: 02/07/2018
Replaced freezer door and freezer door gasket. Used steamer to stretch and form gasket. Seals ok now.; Job Cmpltd
We serviced a
MVWB835DW3 maytag
Model washer
Near Avon, OH 44011
Paul H.
Job Details: 02/07/2018
Dispenser housing broken ordering new; ordrng 1 W11172234 (HOUSING )
We serviced a
GI6FDRXXY07 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/07/2018
Contact module broken ordering ice maker; ordrng 1 WPW10377151 (icemaker),
We serviced a
MDB7609AWW2 maytag
Model dishwasher
Near Avon, OH 44011
Paul H.
Job Details: 02/07/2018
No response power unit fine need main control,ordering control board and UI; ordrng 1 W10811156 (panel-cntl) and 1 W11202746 (CNTRL BOARD )
We serviced a
JDB9000CWP3 jennaire
Model dishwasher
Near Broadview Heights, OH 44147
Chad P.
Job Details: 02/07/2018
Customer complaint is that dishes are not coming clean, found debris in spray arms; ordrng 1 W11101428 (SPRAYARM LO) and 1 WPW10448645 (SPRAYARM UP),
We serviced a
MVWX655DW1 WASHER
Model MAYTAG
Near Cleveland, OH 44111
Macaulay G.
Job Details: 02/07/2018
Replaced main control board and collected core. Ran through calibration and test cycles ok. Washer does not have a hot water line run to it. This may be causing the washer to run longer if the cold water to the unit is too cold. If it is too cold, the washer will try to raise the temperature by adding hot water.; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 02/07/2018
Both thermistors test ok. Fascia heater is not operating but is receiving 120 vac. Called tech line to inform and get more information on repairs. Chris advised to get fascia and user interface. Office to order fascia and UI.; ordrng 1 W11089931 (panel-ui) and 1 WPW10553630 (escutcheon), schdld next appmnt for 2/13 TUE
We serviced a
GBD279PVQ03 GE
Model COOKTOP
Near University Heights, OH 44118
Dan H
Job Details: 02/07/2018
Customer complaint that ignitors kept lighting after water was spilled into unit, found ignitor switch harness shorted and burned, one burner knob melt ed also, unit needs ignitor harness and burner knob; ordrng 1 WB03T10241 (knob gas vlv (prf-wh) and 1 WB18T10388 (range ignitor harnes), schdld next appmnt for 2/13 TUE
We serviced a
MFI2569YEM0 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 02/07/2018
Customer complaint of ice build up on freezer section floor and of ff door falling off, evaporator drain tube is new paraphernalia style drain tube, drain is clear, found right fresh food section door mount damaged causing door to fall off, unit needs new fresh food section door,(ss) ; ordrng 1 13107810S (DOOR )
We serviced a
GU1500XTLB0 WHIRLPOOL
Model DISHWASHER
Near Bedford, OH 44146
Corina B
Job Details: 02/07/2018
CC that the unit is dead. Found the thermal fuse is open. Will need a new fuse. Called SM to order part. ; ordrng 1 8193762 (thermal fuse), schdld next appmnt for 2/13 TUE
We serviced a
KDTE204DSS1 kitchenaid
Model dishwasher
Near Avon, OH 44011
Paul H.
Job Details: 02/07/2018
CC detergent sticking to dispenser, removed dispenser gasket and cleaned, started a wash to check static fill temp, 79F, this is too low, primed line at sink and checked again, 96F, better but could still cause dissolving issues, explained to customer, unit functioning correctly though.; Job Cmpltd
We serviced a
WMH31017FS0 whirlpool
Model micro oven
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/07/2018
Replace harness,boil cup of water,open door and close door,opt test good ; Job Cmpltd
We serviced a
KUDS35FXSS8 kitchenaid
Model dishwasher
Near North Olmsted, OH 44070
Paul H.
Job Details: 02/07/2018
Replace CNTRL elec,and panel CNTRL,ran diagnostics test all good
We serviced a
WMH53520CS7 whirlpool
Model micro oven
Near Parma, OH 44134
Chad P.
Job Details: 02/07/2018
Installed control and sensor. Op test ok. ; Job Cmpltd
We serviced a
WDF560SAFM2 whirlpool
Model dishwasher
Near Cleveland, OH 44134
Chad P.
Job Details: 02/07/2018
Installed console inner door and tub assy. Op test ok. ; Job Cmpltd
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/07/2018
Replaced door glass mounting brackets and door gasket.; Job Cmpltd
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Bedford Heights, OH 44146
Corina B
Job Details: 02/07/2018
CC that the ice bin is not complete. Found the ice bin is not complete, it's just the shell for the ice bin. Unit is not hooked up to any water at this time. Will need a complete ice bin. Called SM to order part. Cust can install part. ; ordrng 1 WPW10558424 (ice-contnr)
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/07/2018
Found brown marks that could not be scrubbed off. Paint is staining. Office to order cooktop.; ordrng 1 W10457443 (cooktop), schdld next appmnt for 2/13 TUE
We serviced a
ETW4400SQ0 ESTATE
Model WASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 02/07/2018
Customer complaint of loud banging sound and basket moving around, confirmed, units leveling springs are worn out, ordering new leveling springs, ; ordrng 3 8316845 (spring)s and 1 WPW10250667 (spring), schdld next appmnt for 2/13 TUE
We serviced a
GTWN3000M2WS GE
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 02/07/2018
Replaced the shaft. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW0 maytag
Model washer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/07/2018
Replaced slider assembly and tested, no noise, ran test 51, op test ok.; Job Cmpltd
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Grafton, OH 44044
Paul H.
Job Details: 02/07/2018
Replaced freezer drawer brackets and shaft, replaced left fresh food door, no scratches, proper operation of drawers, op test ok.; Job Cmpltd,
We serviced a
KDTE104ESS4 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/07/2018
Dishwasher is not filling up with enough water to completely get the soap out of the dispenser. Float is testing ok. Dispenser is also broken at bottom edge. Office to order electronic control and detergent dispenser.; ordrng 1 W10861000 (detergent dispenser) and 1 W10909703 (cntrl-elec), schdld next appmnt for 2/13 TUE
We serviced a
KSSS48QKX00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 02/07/2018
Replaced bracket. Tested ok.; Job Cmpltd,
We serviced a
WRT518SZFM00 whirlpool
Model refrigerator
Near Valley View, OH 44125
Chad P.
Job Details: 02/07/2018
Unit in garage. Advised on operations when in garage. Op test ok. ; Job Cmpltd
We serviced a
MEDB835DW3 maytag
Model dryer
Near Wellington, OH 44090
Paul H.
Job Details: 02/07/2018
, Pre ID was a miss, is is capacitive touch related, intermittent operation, needs console, ordering; ordrng 1 W11099769 (CONSOLE)
We serviced a
WMH32519FS0 WHIRLPOOL
Model MICROWAVE
Near Berea, OH 44017
Macaulay G.
Job Details: 02/07/2018
Replaced high voltage diode, capacitor, and magnetron. Tested and heated ok.; Job Cmpltd
We serviced a
WED49STBW1 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Macaulay G.
Job Details: 02/07/2018
Tested dryer on energy preferred setting. Dryer is cycle heat on and off properly. Explained that the dryer is operating properly. Tested ok.; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Dan H
Job Details: 02/07/2018
Customer complaint of water leaking from dispenser, confirmed, found water leaking from ice chute, ice chute is filled with water, ice bin filled with a solid chunk of ice, Adjusted ice maker water level screw, ice maker started harvest cycle, ice maker ejected ice and filled, ice maker did not over fill, no water observed leaking from ice maker fill tube, unit is operating as designed, if problem continues suggest replacing fill valve; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44129
Dan H
Job Details: 02/07/2018
Customer complaint that unit shakes, ran diagnostics no error codes found, ran high speed spin, unit is shaking normally, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
KUDS30IXSS1 KITCHENAID
Model DISHWASHER
Near Bainbridge, OH 44023
Corina B
Job Details: 02/07/2018
Replaced the parts listed. Optest ok. The dogs got ahold of the UI and chewed the one corner. Took pic. UI is working as designed. ; Job Cmpltd
We serviced a
WDF760SADW0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44121
Corina B
Job Details: 02/07/2018
Called cust pre-Id. Will need a new control and UI housing. Called SM to order parts ; ordrng 1 W10751502 (elect control board) and 1 W10847890 (housing-ui), schdld next appmnt for 2/13 TUE
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/06/2018
Ran diagnostics test 56, E0, no errors, checked for ice in mold, none, ran test 45, IM filled fine, IM was just replaced, if not power cycled or was hot-swapped, can cause IM to make one batch the time out, power cycled, should correct, verified IM temp and fan operation, fan good and temp dropping to appropriate level, advised customer to monitor, if we get recalled, pre-ID IM fan and IM; Job Cmpltd
We serviced a
WDT920SADM0 WHIRLPOOL
Model DISHWASHER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 02/06/2018
Found shard of glass in drain pump. Removed glass. Drain ed ok. Diverted valve is leaking. Office to order sump and motor assembly.; ordrng 1 WPW10671942 (sump and motor assy)
We serviced a
WFE320M0EW0 WHIRLPOOL
Model RANGE
Near Parma Heights, OH 44130
Dan H
Job Details: 02/06/2018
Customer complaint that time changes and oven shuts off, started bake for 350 degrees, temp at 348 degrees, unit is recieving correct power from supply, oven never shut off, clock never changed to random incorrect time, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICRO OVEN
Near Brook Park, OH 44142
Dan H
Job Details: 02/06/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Fairview Park, OH 44126
Dan H
Job Details: 02/06/2018
Customer complaint that oven temperature is not right started bake for 350 degrees, temperature after preheat at 346 degrees, unit is operating as designed, advised customer that preheat time is 20-25 minutes ; Job Cmpltd
We serviced a
CFCP1NIZASS GE
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 02/06/2018
CC that the ff is not cooling. Fz 5 ff 64. Control set at 37 for ff 0 for the fz. Will need new thermistors and the controls. The fans are running. Called SM to order parts. ; ordrng 1 WR55X10025 (sensor,temp ff) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10684 (board asm temp) and 1 WR55X11064 (board main combined) schdld next appmnt for 2/12 MON
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 02/06/2018
Replaced the parts listed. Open ok. ; Job Cmpltd
We serviced a
KUDS35FXSS2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/06/2018
Replace pump and motor,ran diagnostics test,all good ; Job Cmpltd,
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/06/2018
Ran diagnostics test 56, E0, no errors, checked for ice in mold, none, ran test 45, IM filled fine, IM was just replaced, if not power cycled or was hot-swapped, can cause IM to make one batch the time out, power cycled, should correct, verified IM temp and fan operation, fan good and temp dropping to appropriate level, advised customer to monitor, if we get recalled, pre-ID IM fan and IM; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Paul H.
Job Details: 02/06/2018
Evacuated system, replaced compressor and drier, pulled system to a 30” vacuum for 15 minutes, held, charged with 5.25 oz of R-134A, pressure good, sealed system, waited a few minutes, FC had dropped from room temp to 44F, op test ok.; Job Cmpltd
We serviced a
KDTM404EBL KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 02/06/2018
The unit still leaking I ran a quick cycle I found that it was leaking still the unit is level has the updated racks it appears that the spray arm is not rotating and it’s locked in position to spray on the side seals of the door this is a mechanical spray arm needs replaced; ordrng 1 W10860176 (LOWER SPRAY ARM) and 1 W10871196 (SOUND PAD ), schdld next appmnt for 2/12 MON
We serviced a
EIFLS55IIW0 ELECTROLUX
Model WASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 02/06/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 02/06/2018
Replace stator,and bearing,ran a diagnostics test is all good,; Job Cmpltd
We serviced a
FFHB2740PSCA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 02/06/2018
Replacing ice maker, however flapper not sealing, ordering; ordrng 1 242270102 (module), schdld next appmnt for 2/12 MON
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 02/06/2018
Needs new door handle the right nut is stripped out will not tighten; ordrng 1 W10830683 (HANDLE ), schdld next appmnt for 2/12 MON
We serviced a
KBFS20ECMS00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Jeff M
Job Details: 02/06/2018
The fill valve for the icemaker sticking open. Customer has video proof of water pouring out of the icemaker into the ice bin. I was unable to duplicate the issue. But video evidence proves that there is an issue. Estimate only icemaker water valves customers going to call Whirlpool and see if they can cover parts
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Jeff M
Job Details: 02/06/2018
I found that the back cardboard was vibrating against a copper line I re positioned the back cardboard unit tested good; Job Cmpld
We serviced a
WFW90HEFW1 WHIRLPOOL
Model WASHER
Near University Heights, OH 44118
Jeff M
Job Details: 02/06/2018
The unit was leaking from the water hoses c pic. I recommend for the customer to replace the waterlines and also do not push the stackable unit all the way to the wall it is putting a lot of pressure against those water hoses causes them to leak ; Job Cmpltd
We serviced a
MVWB835DW3 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44106
Jeff M
Job Details: 02/06/2018
The unit is really off balanced took a picture of where the washer is sitting also took a picture of underneath the washer there are no signs of oil this particular machine doesn’t even have gear oil.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Wickliffe, OH 44092
Jeff M
Job Details: 02/06/2018
The unit was not spinning correctly. I found the hot water valve was off I tuned the valve on op tested good ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Jeff M
Job Details: 02/06/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Willoughby Hills, OH 44092
Corina B
Job Details: 02/06/2018
CC that the pipes bang when the water is filling. Checked the water 38psi. Turned unit on several times could not get the pipes to bang. Could not duplicate the problem. Optest ok; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 02/06/2018
Customer explained that washer makes noise in spin cycle. Put through spin cycle and found that gearcase is grinding. Office to order gearcase and thrust washer.; ordrng 1 W10811956 (drum assy) and 1 W11032711 (washer), schdld next appmnt for 2/12 MON
We serviced a
GS6NBEXRL00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 02/06/2018
Replaced ice maker. Op test ok.; Job Cmpltd
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 02/06/2018
Replaced water valve. Tested ok. No leaks.; Job Cmpltd
We serviced a
WRS325SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Macaulay G.
Job Details: 02/06/2018
Part that was ordered was incorrect part. Office to order inlet line W11162040.; ordrng 1 W11162040 (INLET LINE), schdld next appmnt for 2/12 MON
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 02/06/2018
Customer complaint that unit is not starting, confirmed, found start button physically broken, unit needs new user interface(ss); ordrng 1 W10910626 (panel-cntl), schdld next appmnt for 2/12 MON
We serviced a
MRT311FFFH WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 02/06/2018
Installed new freezer section door, op test good, customer would like Maytag emblem sent to him, customer will install ; ordrng 1 WPW10612925 (nameplate)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 02/06/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
WRF989SDAH00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 02/06/2018
CC that the unit is not dispensing water or ice. Ff38fz 5. Removed the waterline to the unit, .removed the top panel of the ff. Found the reservoir is frozen, steamed the lines out. Advised cust to move the top shelves to fit a gallon of milk to get proper air flow. Ran step 57 then 45 ice maker filled. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 02/06/2018
Replaced the pump and motor. Ran a calibration. Used paper to check for leaks. Optest ok. ; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 02/06/2018
CC that the unit will not keep the power on. Wired the power cord to the unit. 120 volts going to the control and the the pump and motor. There is continuity on the pump and motor. Optest ok. ; Job Cmpltd
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 02/06/2018
Installed new air damper, op test good ; Job Cmpltd
We serviced a
UMV1160CW2 WHIRLPOOL
Model MICROWAVE
Near Lakewood, OH 44107
Dan H
Job Details: 02/06/2018
Installed magnetron and diode, op test good ; Job Cmpltd
We serviced a
PFCS1RKZASS GE
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 02/06/2018
Replaced the parts listed. Advised cust to wait 24 hrs before putting food in the refrigerator. Optest ok; Job Cmpltd
We serviced a
WDF760SADM3 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 02/06/2018
Replaced interface door panel. ; Job Cmpltd
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 02/06/2018
Replaced drum. Tested ok. Customer also mentioned that dryer was taking over 2 hours to dry one load of laundry. Found lint at trap of vent to outside. Cleared vented . All functions are normal.; Job Cmpltd
We serviced a
WFE710H0AS0 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44094
Dan H
Job Details: 02/06/2018
Customer complaint of flames coming from hidden element and now oven is not heating, found bake element broken, bake element is recieving 240vac, unit needs new bake element ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 2/12 MON
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 02/05/2018
Did thorough inspection of unit and tested, no leaks found, did find latch not secure in top panel, corrected, op test ok.; Job Cmpltd
We serviced a
UMV1160CB0 WHIRLPOOL
Model MICROWAVE
Near Elyria, OH 44035
Paul H.
Job Details: 02/05/2018
Door strike is broken ordering new door; ordrng 1 W10686517 (door/mw), schdld next appmnt for 2/9 FRI
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Avon, OH 44011
Paul H.
Job Details: 02/05/2018
Hinges are broken, need replaced, for baking, all items look good, no gas hook-ups at store so unable to fully test, just ordering hinges; ordrng 2 WPW10440013 (hinge-door)s, schdld next appmnt for 2/9 FRI
We serviced a
KDTE254ESS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 02/05/2018
Replace exterior door and ordering the inner door cause is also dented pretty bad on both sides ; ordrng 1 W10919271 (INNER DOOR ), schdld next appmnt for 2/12 MON
We serviced a
WDF310PAAW3 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 02/05/2018
Replaced main control, ran diagnostics cycle, op test ok.; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 02/05/2018
Customer having same issue,calling Techline,spoke to Robert, SR# 7721218738, per Whirlpool, no further actions to take on our side.; Job Cmpltd
We serviced a
WED90HEFW0 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 02/05/2018
Disassembled unit, checked all moving parts, good, replaced seals and blower cover, reassembled, tested unit, quiet.; Job Cmpltd
We serviced a
KSSS36QDW04 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan H
Job Details: 02/05/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
AMV2307PF0 AMANA
Model MICROWAVE
Near Painesville, OH 44077
Corina B
Job Details: 02/05/2018
Replaced the harness. Open ng pulled unit down found the fuse was open. Replaced the fuse from t/s. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
JGB850DEF1WW GE
Model RANGE
Near North Royalton, OH 44133
Macaulay G.
Job Details: 02/05/2018
Replaced sensor that had been ordered. Oven heats ok. All functions are normal.; Job Cmpltd
We serviced a
MVWB855DC3 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 02/05/2018
CC that the unit squeaks when it agitates. Ran a normal load and a drain and the unit squeaks when it agitates. Will need a new rotor, stator, clutch and gear case. Called SM to order parts. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (gearcase) and 1 W10915700 (STATOR) and 1 W10915701 (ROTOR), schdld next appmnt for 2/12 MON
We serviced a
WED8500DW4 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Dan H
Job Details: 02/05/2018
Customer complaint of loud noise, confirmed, found seal for blower wheel housing fell off and was hitting blower wheel, no damage to seal or mounts, reinstalled, no noise now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
GTS18FBSARWW GE
Model REFRIGERATOR
Near Madison, OH 44057
Jeff M
Job Details: 02/05/2018
Listen to the fridge can’t locate a sound both fans and compressor were on temperatures in the freezer were -7 temperature in the fridge was 36 unit tested good; Job Cmpltd
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 02/05/2018
Replaced the control. Brought the core back for return. Optest ok. ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 02/05/2018
Dryer is heating and running properly. Needs vent cleaned. Maintenance personnel cleaned vent while I was here. Tested ok.; Job Cmpltd
We serviced a
FAFW2W1LW0 FRIGIDAIRE
Model WASHER
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 02/05/2018
EST only The inner drum is broken. There’s a lot of play either the spinner itself is broken or the bearings are extremely worn out. Again estimate only; ordrng 1 134956200 (shell) and 1 134962501 (drum assy),
We serviced a
PFSS6PKWASS GE
Model REFRIGERATOR
Near Madison, OH 44057
Jeff M
Job Details: 02/05/2018
The fridge is not cooling compressor is drawling .7 A there is no heat transfer no frost pattern. A few of the solder joints by the compressor appears as if they were leaking at one point. Needs evaporator and filter dryer estimate only