Service History 587

We serviced a
KMHC319ESS0 KITCHENAID
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 07/25/2018
Door not closing. Vent cover not installed correctly and hitting door. Corrected vent cover. Op test ok. ; Job Cmpltd
We serviced a
GX2FHDXVA03 WHIRLPOOL
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 07/25/2018
Installed ice maker. Op test oK
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Corina B
Job Details: 07/25/2018
Replaced the parts listed. Ran a normal cycle. Not leaking. Optest ok. ; Job Cmplt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near North Madison, OH 44057
Arthur V
Job Details: 07/25/2018
Customer states unit ice maker dripping water inside after filling. Cycled twice no drips. Customer to monitor ; Job Cmpltd,
We serviced a
WRF989SDAB02 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Corina B
Job Details: 07/25/2018
CC that the ff is not cooling. Ff 55 fz 1. Found the ff evap covered in frost. Found the ff evap not running. Will need a new fan. ; ordrng 1 W10633627 (motor-evap 6650)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bedford Heights, OH 44146
Robert A.
Job Details: 07/25/2018
Dop per entitlement, note hot water valve leaking, Found control receiving 120vac, no op, removed pressure hose, control working, ran diognostics, long drain, pressure sensor fault, ran drain pump, ng, needs pump, and control; ordrng 1 W10876600 (PUMP) and 1 W11116590 (CONTROL), schdld next appmnt for 7/30 MON !,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Oakwood Village, OH 44146
Robert A.
Job Details: 07/25/2018
Found good airflow and heat from unit, venting clogged, needs vent cleanedCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBL01
Near Bainbridge, OH 44023
Robert A.
Job Details: 07/25/2018
Found frz door not sealing, steamed seal, op test ok; Job Cmpltd,
We serviced a
KITCHENAID COMPACTOR
Model KUCP02IRBS1
Near Rocky River, OH 44116
Brian B
Job Details: 07/25/2018
Replaced directional switch. Tested unit, still doing same thing. Ohmed out start switch, momentary contacts fused. Will also need new start switch. Office to order part. Will r/s customer. Cust req early appt if poss.; ordrng 1 675382 (switch,on/off), schdld next appmnt for 7/31
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Cleveland, OH 44113
Brian B
Job Details: 07/25/2018
, Machine not draining. Removed coffee bean from drain pump and cleared drain hose. Ran test cycle. Op test ok. ; Job Cmpltd,
We serviced a
WRF560SMYM05 Whirlpool
Model Refrigerator
Near Brook Park, OH 44142
Corey L.
Job Details: 07/25/2018
Customer complaint ice production is slow and the frz door is hard to open over night, found frost on rails, rails not snapping back to close door everytime and when not pushed shut it creates a little condensation seems to gather at the slides, unit needs new rails; ordrng 1 WPW10397635 (slide R) and 1 WPW10397636 (slide L)
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Westlake, OH 44145
Gabriel P
Job Details: 07/25/2018
Cc leaking water on left door dispenser,and heard loud fan,and it started working fine found air leak from door,alsoevap ice up,check if defrost heater works ,opt test ok,found evap fan hitting chunk of ice,I steam ice opt test ok,ran diagnostics test 6,7,18,46,56 opt test ok leave water mat,I also relocate the thermal evap it was to far out
We serviced a
WDF120PAFB0 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Brian M
Job Details: 07/25/2018
Verified issue Needs heating element ; ordrng 1 W10518394 (heater)
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Cleveland, OH 44102
Dan H
Job Details: 07/25/2018
Installed new coils and thermostat, op test good ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Independence, OH 44131
Corina B
Job Details: 07/25/2018
CC that the water goes into the unit but nothing happens. Ran diag no codes. Started a cycle pump and motor did not start. Check voltage at control 120 v. Will need a new pump and motor ; ordrng 1 WPW10671941 (pump&motor),
We serviced a
WED7500VW WHIRLPOOL
Model DRYER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 07/25/2018
Installed new heater assembly, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; Job Cmpltd,
We serviced a
KBFS20ECMS00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Paul P.
Job Details: 07/25/2018
Ice maker and valve not working correctly, water pours out of ice maker when engaged. Office to order ice maker and valve. Note: ordering both, since valve not in truck stock, and will be installing both on the same visit. Did not set down mitigation mat (water is shut off).; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)
We serviced a
JDB3600AWX5 JENN-AIR
Model DISHWASHER
Near Highland Heights, OH 44143
Brian M
Job Details: 07/25/2018
Cc of water leaking found water coming from pump Needs clamp kit Installed using truck stock Ran test cycle looked for leaks OP TEST OK ; used 1 W10548435
We serviced a
WRT318FMDB01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44106
Dan H
Job Details: 07/25/2018
Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 60 degrees , evaporator fan is running, partial frost pattern on evaporator, tapped system,found in a 10” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator ; ordrng 1 W10507884 (compressor) and 1 W10836706 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/25/2018
Replaced wiring harness. All tested ok.; Job Cmpltd
We serviced a
ADB1400AGW1 AMANA
Model DISHWASHER
Near North Olmsted, OH 44070
Chad P.
Job Details: 07/25/2018
No fault codes. Arrived to find unit on but with the start resume key flashing to indicate a power drop. Checked power and connections. No issues at unit found. Ran service test mode. Completed with no faults. Unit not installed correctly
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/25/2018
Replaced the control and lid lock. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KESS907SSS00
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 07/25/2018
Cc lf frnt burner only puter ring heating, found inner ring open, recieving power, needs element; ordrng 1 W10823692 (ELEMENT12534), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/30 MON ! [**],
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, OH 44111
Brian B
Job Details: 07/25/2018
CC that machine not washing. Ran diag, f8e1, no fill. Ran manual diag. No cold water coming in. Removed hose, good pressure to machine, valve screen clear. Will need valve. Ran auto test, machine not agitating. Checked lower components. Found cam is broken. Replaced cam and pulley from t/s. Tested again, agitate and spin now working. Office to order water valve.; ordrng 1 W11210463 (VALVE), used 1 W10721967 (PULLEY) from stock, schdld next appmnt for 7/30 MON !,
We serviced a
WRS321SDHW00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/25/2018
CC that the food is freezing on the top shelf. Advised cust where the cold air intake comes into the top of the ff. Found the fz at 1 line moved the temp to the recommendation of 3 lines. Damper is opening and closing properly. Found the housing to the filter is broken. Will need a new housing.; ordrng 1 W11162041 (HOUSING )
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Corey L.
Job Details: 07/25/2018
Installed parts, started normal bake cycle, took 3 tries to lite, burner lit, canceled and restarted cycle, burner lit and unit heated to 350, cycled once, customer wanted to try to 400, unit heated to 400, customer then wanted to try to heat to 375, canceled and started, unit heated to 375, op test good
We serviced a
WRB322DMHV00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Chad P.
Job Details: 07/25/2018
Installed door. Op test ok. ; Job Cmpltd
We serviced a
LAT2600AAE WHIRLPOOL
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 07/25/2018
Customer complaint that agitator keeps popping off, found agitator and shaft from transmission pull right out of transmission, unit needs new transmission, this is the model that requires the special tool that is no longer available to remove transmission , unit cannot be repaired ; ordrng 1 6-2097750 (trans dee)
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 07/25/2018
Control does not fit, Part number wpw10317076 does not belong to this unit, all controls for this unit are no longer available
We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/25/2018
Replaced blower wheel. Tested ok.; Job Cmpltd
We serviced a
FGHS2631PF4A Frigidaire
Model Refrigerator
Near Montville, OH 44064
Brian M
Job Details: 07/25/2018
Cc that unit will not make ice Found ice maker calling for water and can hear valve operating Found ice build up in line to ice maker Cleared ice from water line OP TEST OK
We serviced a
WRB322DMBM00 Whirlpool
Model Refrigerator
Near Parma, OH 44134
Paul P.
Job Details: 07/25/2018
Checked top FF crisper shelf glides, rails are damaged, office to order crisper shelf glides. Refrigerator door has rust pitting across whole door, office to order stainless refrigerator door. Set down mitigation mat.; ordrng 1 13107554SQ (dor-fip ss) and 1 WP67001053 (glide rt) and 1 WP67001054 (glide lt),
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 07/25/2018
Replace fc module and rc module,leave water mat,also found loose wire,opt test ok
We serviced a
KBLC36FKS00 KITCHENAID
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 07/25/2018
CC that the water filter is leaking. Found a water line is cracked. Will need a new water line and filter.
We serviced a
JES9800AAS JENN-AIR
Model RANGE
Near Cleveland, OH 44102
Chad P.
Job Details: 07/25/2018
Installed control panel. Op test ok.; Job Cmpltd
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Mentor, OH 44060
Corina B
Job Details: 07/25/2018
Replaced the control. UI is the housing. Brought control back for return. Ran unit on time dry for 10 minutes did not turn off. Optest ok.; Job Cmpltd,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 07/25/2018
Door that was sent was not wide enough. Office to order freezer door again.; ordrng 1 LW10436760 (dor-fip ss)
Near Strongsville, OH 44136
Macaulay G.
Job Details: 07/25/2018
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 07/25/2018
Replaced door panel.; Job Cmpltd
We serviced a
WMH32517AW0 WHIRLPOOL
Model MICROWAVE
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/25/2018
Applied several coats of paint. Tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Huntsburg, OH 44046
Robert A.
Job Details: 07/25/2018
Installed motor and blower wheel, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Cleveland, OH 44103
Brian B
Job Details: 07/25/2018
C that machine made bad grinding noises when agitating. Ran diag, no codes. Ran man diag and tested hot and cold water and spin and agitate function. All seem normal. No friction on basket. Ran auto test, completed. Ran normal cycle with clothes.when full of water machine makes loud banging from gearcase. Will give est. customer does not want to repair. Paid sc. do not order part.; Job Cmpltd,
We serviced a
ATW4675YQ1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Corina B
Job Details: 07/24/2018
CC that the unit does not spin out the clothes. Ran a rinse and spin with clothes. Clothes came out damp. Advised cust 1-2 tablespoons of he detergent. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Thompson, OH 44086
Arthur V
Job Details: 07/24/2018
Found pulley had rubbed into shield ——tightened pulley which separated it from shield. Pulley no longer rubbing on shield. Advised customer not to overload washer. ; Job Cmpltd,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Painesville Township, OH 44077
Dan H
Job Details: 07/24/2018
Customer complaint that unit is not heating, started normal dry cycle, burner lit, found burner short cycling, unit needs new coils and thermostat, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP3387134 (thrmst-fix) and 1 WPW10328463 (coil-valve),
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Painesville, OH 44077
Arthur V
Job Details: 07/24/2018
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFH4'
Near Mentor, OH 44060
Arthur V
Job Details: 07/24/2018
Replaced both upper tracks. Op test good. Left leak mat ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Arthur V
Job Details: 07/24/2018
Cust states unit quit making ice for a couple of days. This morning he messed with the bail arm and its been cycling ever since. Right now there are about 30 or 40 cubes in the bucket. Could not duplicate issue. Unit making ice now ; Job Cmpltd,
Near Mentor, OH 44060
Fred's Academy
Job Details: 07/24/2018
appliance repair test
We serviced a
FFGF3023LQF FRIGIDAIRE
Model RANGE
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/24/2018
Replaced regulator. Tested for leaks. All tested ok.; Job Cmpltd
We serviced a
WDT720PADB2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44118
Corey L.
Job Details: 07/24/2018
Installed new wash motor assembly, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Concord Township, OH 44060
Arthur V
Job Details: 07/24/2018
Advised customer that his food is pushed against the back wall causing poor air flow in fresh food area. (Cust complaint his fruit is not staying good as long as it should. Customer complaint air filter light and water filter light has never flashed to indicate they need changed. Called techline Steve. File number 7722537063. Need to replace UI ; ordrng 1 W11082837 (USER INTERFACE ), schdld next appmnt for 7/31 TUE !,
We serviced a
MAYTAG RANGE
Model MGR6875ADS8
Near Painesville, OH 44077
Arthur V
Job Details: 07/24/2018
Found unit broil ignitor open and needs replaced Replaced with truck stock Op test good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Conneaut, OH 44030
Arthur V
Job Details: 07/24/2018
Found unit leaking from tub seal bearing screaming loud. Needs trans replaced. All parts under trans are covered with mud (diluted bearing grease spun out under unit. More parts may be needed.) est = 79.95 sc. 225.00 labor 243.97. Total =587.34. Customer does not want repaired. Parts needed are 1-wh16x10186. And 1-wh16x10147. Also once taken apart additional parts may be needed. ; Cllctd $85.55 cash, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/24/2018
Cc ignitors clicking, outlet correct, found l rear switch out of place, corrected, op test ok; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Kent, OH 44240
Robert A.
Job Details: 07/24/2018
Found valve dripping, ran diagnostics, no codes, needs valve; ordrng 1 W11210463 (VALVE), schdld next appmnt for 7/30 MON !,
We serviced a
MAYTAG DRYER
Model MEDE300VF2
Near Ravenna, OH 44266
Robert A.
Job Details: 07/24/2018
Found pulley making noise, replaced, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Ravenna, OH 44266
Robert A.
Job Details: 07/24/2018
Found bins do not fit in door, only 1 bin showing on look up needs door; ordrng 1 W10910854 (RT DOOR) and 1 W11223753 (NAME PLATE), schdld next appmnt for 8/17 FRI ! [**],
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ03
Near Ravenna, OH 44266
Robert A.
Job Details: 07/24/2018
Found piece of ice bin broken off. Needs bin Cust to install; ordrng 1 W11185686 job compltd
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Mantua, OH 44255
Robert A.
Job Details: 07/24/2018
Installed rt frnt, switch and element, tested, op test ok; Job Cmpltd,
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNXB1
Near Aurora, OH 44202
Robert A.
Job Details: 07/24/2018
Installed control, op test ok; Job Cmpltd, s
We serviced a
GE REFRIGERATOR
Model GTS22KHPARWW
Near Aurora, OH 44202
Robert A.
Job Details: 07/24/2018
, Replaced water valve, op test ok Note sadle valve should be replaced by an inline valve; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 07/24/2018
Ran diognostics, off bal load, ran spin, making noise, found oil leaking from gear case, basket spins free from gearcase, adj stuck on shaft, needs gearcase, basket and adj; ordrng 1 W10752283 (ADJ) and 1 W10752719 (BASKET) and 1 W11035751 (GEARCASE), schdld next appmnt for 7/27 FRI ! [**],
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44109
Brian B
Job Details: 07/24/2018
Verified dop, sent pic. Purchase date on sb web not correct. Dryer not heating. Checked line voltage . 120, 120, 0. Do not have 240v between L1 and L2. Plugged dryer into another outlet to show customer that machine is heating. All functions normal. Will need qualified electrician to repair house electric. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Lakewood, OH 44107
Brian B
Job Details: 07/24/2018
Replaced panel. Ran calibration cycle and checked under machine. Op test ok. Placed water mat. Sent pic.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW6600SB1
Near Avon Lake, OH 44012
Brian B
Job Details: 07/24/2018
Replaced suspension. Ran test cycle, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Garfield Heights, OH 44105
Corina B
Job Details: 07/24/2018
CC that the unit does not turn on. Checked the terminal block, 0 volts. Will need an electrician. Optest ok. ; Job Cmpltd
We serviced a
KBFS25EWMS10 Whirlpool
Model refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 07/24/2018
We serviced a
MGR7662XS1 Whirlpool
Model Range
Near WARRENSVL HTS, OH 44128
Corey L.
Job Details: 07/24/2018
Customer complaint self clean feature broke, started bake, bake ignited, started broil, broil ignited, selected self clean the door locked and lit burners, asked customer to demonstrate what she does to get the beep she hears when starting self clean, customer held down the start button after selecting clean, explained why it says to hold for 3 seconds underneath start button, customer asked tech to start a self clean mode for 2:30, removed racks and pans from the broiler, cleared stovetop, started self clean;
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near North Olmsted, OH 44070
Brian B
Job Details: 07/24/2018
Verified pop, sent pic. CC that heavy cycle not working. Ran diag, f8e1, no water detect entering machine. Ran co test cycle, no hot water entering. Checked voltage to hot valve coil, 120v. Ohmed out valve coil, open.. will need new water valve. Office to order part; ordrng 1 W10599356 (valve), schdld next appmnt for 7/27 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ04
Near Westlake, OH 44145
Brian B
Job Details: 07/24/2018
Pop has been verified. Freezer door not closing all the way. Adjusted door by loosening screws and raising door. Door now closing good. Op test ok.; Job Cmpltd,
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/24/2018
Cc is not heating at all ,found cutoff open replace out of truck stock,opt test ok dryer is heating,all good ; used 1 279816 (CUTOFF)
We serviced a
GMC275PRQ01 WHIRLPOOL
Model MICROWAVE
Near Seven Hills, OH 44131
Chad P.
Job Details: 07/24/2018
Found control panel membrane shorted. Needs replaced; ordrng 1 WPW10161679 (CONTROL PANEL )
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Brooklyn, OH 44144
Corina B
Job Details: 07/24/2018
CC that the unit is leaking. Started a normal load and a drain and spin. Found the drain hose to the air conditioner was laying next to the floor and not in the drain. Secured the air conditioner hose to the drain. Optest ok. ; Job Cmpltd
We serviced a
LSB6400LW1 WHIRLPOOL
Model WASHER
Near Valley View, OH 44125
Corey L.
Job Details: 07/24/2018
Customer complaint case fell off, found pin that case sits on at the back right side of the unit bent not securing the side, adjusted pin, case now fits securely; Job Cmpltd
We serviced a
KBFS25EWMS10 WHIRLPOOL
Model REFRIGERATOR
Near Chardon, OH 44024
Brian M
Job Details: 07/24/2018
Installed water valve OP TEST OK
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near Russell Center, OH 44072
Chad P.
Job Details: 07/24/2018
From the sounds of it the drive shaft and agitator is stripped. Needs GEARCASE, agitator and bolt replaced. ; ordrng 1 W10772621 (screw) and 1 W10846191 (WASH PLATE) and 1 W11035747 (GEAR CASE)
We serviced a
MVWB750WQ0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 07/24/2018
Found bearings and seal failed causing water to get into stator, rotor and rips sensor
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/24/2018
Found drain clogged. Cleared drain tube. All tested ok
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Corey L.
Job Details: 07/24/2018
Installed feed tube, op test good; Job Cmpltd
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Chardon Township, OH 44024
Brian M
Job Details: 07/24/2018
Installed water valve Ran diagnostics to clear out fault code Ran calibration OP TEST OK ; Job Cmpltd
We serviced a
KESA907PSS00 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/24/2018
Customer complaint that front elements are not working, confirmed, unit needs new right front element and left front infinite switch ; ordrng 1 W10307362 (switch-inf) and 1 W10823698 (elmnt-surf)
We serviced a
WED8500SR0 WHIRLPOOL
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/24/2018
Installed new drive belt, op test good ; Job Cmpltd
We serviced a
WRT311FZDT00 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 07/24/2018
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
MMV4205FZ1 MAYTAG
Model MICROWAVE
Near Amherst, OH 44001
Macaulay G.
Job Details: 07/24/2018
Advised that we don’t handle installation related issues. Bracket needs adjusted to height of unit.
We serviced a
MVWB765FC2 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/24/2018
Found unit making a grinding noise only when agitator moves to the left. Inspected stator rotor and shifter. All check good. No signs of rubbing. Needs gear case replaced. ; ordrng 1 W10811956 (GEARCASE)
We serviced a
MVWC400XW0 Maytag
Model Washer
Near Cleveland, OH 44122
Brian M
Job Details: 07/24/2018
Cc that unit seems to be off time This is not a timer controlled unit Ran diagnostics did not find any errors codes Ran auto test and calibration OP TEST OK
We serviced a
W8RXEGMWQ00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44122
Brian M
Job Details: 07/24/2018
Cc of no ice Ice maker calling for water,but nothing Disconnected main water, cracked open open line no water Customer needs new water line to fridge Has saddle valve installed
We serviced a
WRF991BOOM00 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44105
Brian M
Job Details: 07/24/2018
Cc of water leaking Found water valve busted on back side whole cap popped off Needs water valve replaced ; ordrng 1 WPW10394076 (water valve)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44120
Brian M
Job Details: 07/24/2018
We serviced a
KDTE254ESS1 Kitchenaid
Model Dishwasher
Near Rocky River, OH 44116
Corey L.
Job Details: 07/24/2018
Customer complaint dishwasher won’t drain standing water in tub, confirmed drain pump barely humming when activated, drain pump failed ; ordrng 1 WPW10531320 (pump-drain 66.73)
We serviced a
WDT710PAHB1 Whirlpool
Model Dishwasher
Near Cleveland, OH 44135
Corey L.
Job Details: 07/24/2018
Customer complaint dishwasher not washing, started normal wash cycle, unit filled, wash motor did not kick on, ran diagnostics found f4e3 wash motor fault, connections are good, started test cycle, wash motor did not kick on, unit needs new wash motor; ordrng 1 W11085683 (pump&motor)
We serviced a
WFG505M0BW2 Whirlpool
Model Range
Near Cleveland, OH 44135
Corey L.
Job Details: 07/24/2018
Customer complaint bake or broil not working, confirmed found bake/broil ignitor broken, replaced with truck stock, op test good; used 1 279311 (IGNITOR) from stock
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Amherst, OH 44001
Gabriel P
Job Details: 07/24/2018
Cc black residue on clothes,check underneath no leak couldn’t take out agitor bolt,spoke to tech line Austin sr number 7722534833 told me to explain customer about use of detergent and to ran diagnostics,test was ok,no issues I found dust between inner and outer basket told customer to run a cleaner for machine ,did not use water mat do to concrete basement
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Lorain, OH 44055
Macaulay G.
Job Details: 07/24/2018
Replaced motor and bleach dispenser. Calibrated unit. All tested ok.; Job Cmpltd
We serviced a
MFI2570FEZ MAYTAG
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/24/2018
Found solenoid sticking and gasket on ice chute popping out. Needs both replaced. ; ordrng 1 WPW10287601 (ICE CHUTE SEAL) and 1 WPW10309866 (SOLENOID)
We serviced a
GTW680BSJ0WS GE
Model WASHER
Near Strongsville, OH 44149
Corina B
Job Details: 07/24/2018
CC that the unit will fill with water then stops. Started a normal load and a towel load. Started both time. Ran a drain and spin. Ran diag no codes. Reset control. Started a normal load and the unit ended. Will need main control. ordrng 1 WH18X28175 (CONTROL )
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/24/2018
Replaced the washplate. Optest ok Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. ; Job Cmpltd
We serviced a
MMV4205DE1 Maytag
Model Microwave
Near Parma, OH 44130
Corey L.
Job Details: 07/24/2018
Customer complaint microwave not heating and buzzing during operation, confirmed, mag has failed, unit needs new mag and cap, mag is covered for 120 months part only; ordrng 1 W10561770 (capactr-mg 25.31) and 1 W10818686 (magnetron 149.57)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Lorain, OH 44053
Gabriel P
Job Details: 07/24/2018
Ran diagnostics,no error code,opt test ok, ,machine running correctly,didn’t hear noise