We serviced a
GE WASHER
Model GFW650SPN0SN
Near Willoughby, Ohio 44094
Dan
Job Details:
06/07/2023
"Installed new valves, op test good"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near North Royalton, Ohio 44133
David R
Job Details:
06/07/2023
"Brand new, cc unit not starting. Found customer isnt pressing start button hard enough for it to activate and start cycle. I showed customer how to do it. All components working, heating and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Cleveland, Ohio 44135
Marie V
Job Details:
06/07/2023
"Replaced gearcase, Washplate, belt and cam. Ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Parma, Ohio 44129
Corina H
Job Details:
06/07/2023
CC that the door is coming loose. Confirmed. Found the adhesive not sticking. Will need a door. Door is out of stock. Office to reschedule appointments ; ordrng 1 W11176456 (Door) and 1 W11178521 (Name tag)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, Ohio 44141
Bill
Job Details:
06/07/2023
"Cc still leaking, could not confirm. Ran unit for 40 min with front panel off, could not find any leak. Instructed customer to reduce the amount of detergent used."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Aurora, Ohio 44202
Brian M
Job Details:
06/07/2023
Installed valve Cycled icemaker OP Test Ok Advised to let run for 3 days for ice to produce and fill bin ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Fairview Park, Ohio 44126
Angel
Job Details:
06/07/2023
Cc that ice maker stopped making ice and the arm was jammed up after they tried fixing it. Tested icemaker it cycled but didnt want to drop arm looks like from them trying to install arm jammed it up replaced ice maker tested again opt test good.; used 1 4317943XXX (XX NO REORDERXXICEMAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willowick, Ohio 44095
Dan
Job Details:
06/07/2023
"Customer complaint that unit is not working or draining, unit is flashing f9e1(long drain) error, found wires ripped out of drain pump connection, unit needs new harness , part is out of stock so not scheduling return appointment ; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Cleveland, Ohio 44134
David R
Job Details:
06/07/2023
"Replaced control panel, UI display, filters. Called techline, All components working. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, Ohio 44141
Bill
Job Details:
06/07/2023
"Cc water leaking, confirmed cc ran unit for 5 min water started to dump from front of tub. Pulled front panel off to watch where it was coming from, found water to be over flowing the tub. Checked spray arms, found them to be clogged and the lower to be cracked. Gave estimate to customer for repairs.; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10327455 (Upper spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Garfield Heights, Ohio 44125
Marie V
Job Details:
06/07/2023
"Use nitrogen on unit, found the leak. Called whirlpool techline spoke to ritch. Unit has internal leak, cant be repaired. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Seven Hills, Ohio 44131
Corina H
Job Details:
06/07/2023
"Replaced the regulator. Tested, no leaks. Opt test ok."
We serviced a
GE REFRIGERATOR
Model GSH25JSDESS
Near Warrensville Heights, Ohio 44122
Joe O
Job Details:
06/07/2023
"Cc: intermittently not holding temp in freezer, leaking(ice build up on freezer floorFound temps in freezer at 5 degrees, ff at 42 degrees. Found evap fan is functioning. Found no actual adjustment is changing on temp reading. Control not reading temp correctly. Drain tube plugged. Needs control freezer thermistor, and drain clearedCustomer does not want to repair at this time ; ordrng 1 WR55X11072 (elec cont bd) and 1 WR55X10025 (sensor,temp ff), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near University Heights, Ohio 44118
Joe O
Job Details:
06/07/2023
Cc: not heatingFound belt snapped. Replaced dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near South Euclid, Ohio 44121
Jason N
Job Details:
06/07/2023
"Cc unit not heating Found power disconnect to unit turned off. Turned on disconnect and checked voltage, found L2 missing. Fuse checked good. Reinstalled fuse and turned disconnect back on. Power now checks good at 243v L to L. Ran dryer op test on timed dry. Unit heating properly. Advised customer of possible loose/inadequate connection in his power disconnect box, he will need an electrician if issues persist. Unit op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Eastlake, Ohio 44095
Joe O
Job Details:
06/07/2023
"Recovered refrigerant, installed compressor and Evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near South Euclid, Ohio 44121
Jason N
Job Details:
06/07/2023
"Cc unit not drying properly Could not access vent outlet, but customer stated a vent outlet cover was just installed from the basement side recently. Pulled vent tube from outlet cover. Found cover was installed incorrectly, flap style, installation was reversed. Correct vent cover installation. Verified good heat and airflow from unit. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Parma Heights, Ohio 44130
Angel
Job Details:
06/07/2023
Cc that unit is making a loud vibrating sound. Showed me a video and it sounds like the condenser vibrating when compressor is on high speed. Tried duplicating sound by going into diagnostics and running compressor but it sounded perfect but from the noise on the video it sounds like the condenser when compressor is running in high speed so placed some foam insulation underneath the condenser to see if it will fix the issue explained to customer and to monitor for now opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Euclid, Ohio 44119
Dan
Job Details:
06/07/2023
"Customer complaint of grinding noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 W11236851 (Air damper)"
We serviced a
GE DRYER
Model PTDN600EM0WT
Near Parma, Ohio 44134
David R
Job Details:
06/07/2023
"Cc noise. Worn pulley and belt. Will need pulley and belt, gave estimate.; ordrng 1 WE03X29897 (Belt) and 1 WE12X83 (Idler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near North Ridgeville, Ohio 44039
Manny
Job Details:
06/07/2023
"Cc unit not cooling, verified and found FF evap cover in frost, found service pointer that call for control kit replacement, ordering control, customer paid the difference for the control, and ordering harness, and control kit; ordrng 1 W11087438 (motor-evap harness) and 1 W10862814 (cntrl-elec, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Columbia Station, Ohio 44028
Angel
Job Details:
06/07/2023
Cc that unit was better but still having issues with igniting sometimes. Replaced ignitor and harness dsi board sent was damaged installed old one again tested unit and it worked perfect it would click once and ignite immediately also made sure ground on outlet was good which it was had customer test it out himself as of now working as should opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Lorain, Ohio 44055
Manny
Job Details:
06/07/2023
"Cc unit not cooling, verified and evap cover frosted, defrosted and checked component all pass, heater working, found 2 Popsicle In the ice chute, and ice door was open, advise customer to avoid putting any item in the ice chute"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chardon, Ohio 44024
Dan
Job Details:
06/07/2023
"Customer complaint that unit is not completing cycles, ran diagnostics found f9e1(long drain) error code, found broken wire to drain pump, repaired wire, op test good"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Windsor, Ohio 44099
Dan
Job Details:
06/07/2023
"Customer complaint that unit is not agitating, ran diagnostics no error codes found, motor is just humming, capacitor is reading 13 microfarads, should be 60 microfarads, unit needs new capacitor; ordrng 1 W11227944 (Cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Elyria, Ohio 44035
Angel
Job Details:
06/07/2023
"Cc that the seals are coming off. Confirmed cc, replaced freezer gasket because it was torn in one corner but also used some adhesive to make sure it would not come off used adhesive for bottom seal as well and recommended customer not to open door for a couple of hours until adhesive drys opt test good."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Brecksville, Ohio 44141
David R
Job Details:
06/07/2023
"Cc unit making loud scraping. Found slider broken and damaged rotor. Rotor surplus and slider from t/s. Replaced. Tested test 51/52. Good. All parts and components good. Op Test Ok.; used 1 W10734521 (SLIDER), and 1 W10915701 ( Rotor) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Broadview Heights, Ohio 44147
Bill
Job Details:
06/07/2023
"Cc scratched panel, confirmed cc. Changed front panel."
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Brecksville, Ohio 44141
Corina H
Job Details:
06/07/2023
CC that there is a smell of gas when running and a noise when it first starts up. Confirmed. Let dry run on high for 30 minutes. Good blue flame. The gas valve is turning on and off. Opened the door several times no gas smells. Called safety. Noises when starting is the idler pulley. Cust does not want to repair.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Aurora, Ohio 44202
Brian M
Job Details:
06/07/2023
Customer using wrong burner caps Needs caps Customer can install ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Orange, Ohio 44022
Corina H
Job Details:
06/07/2023
"CC that the ice maker is not working. Confirmed the optic eyes are flashing twice when the door is closed. Will need a new optic eye. Unplugged the optic board. Ice maker cycled. Advised Cust to monitor. If the boards are not needed will pick boards up for return ; ordrng 1 W10757851 (Optic eye), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Pepper Pike, Ohio 44124
Corina H
Job Details:
06/07/2023
Replaced the control. Opt test ok. Brought core back for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mayfield, Ohio 44143
Jason N
Job Details:
06/07/2023
"Cc unit water dispense dripping Customer stated after water is dispensed, several drops of water will drip from dispense opening. Replaced inlet valve to ensure water system is closing up properly when water is not being dispensed. Ran gallon of water to purge air from system. Tested water dispense, 1-2 droplets are still falling from dispense housing directly after dispense, no dripping afterwards. Advised customer that this is normal for these models. Unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL2
Near Painesville, Ohio 44077
Jason N
Job Details:
06/07/2023
"Installed thermal fuse. Ran wash test, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS00
Near Beachwood, Ohio 44122
Corina H
Job Details:
06/07/2023
Replaced the gasket. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Madison, Ohio 44057
Dan
Job Details:
06/07/2023
"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Lorain, Ohio 44053
Angel
Job Details:
06/07/2023
"Cc that the console on the right hand side get hot to the touch and glass gets warm when using. Explained to customer that the glass is going to get hot be suse the oven is in use thats normal and the console gets hot on the right hand side because the vent is right under it and it unavoidable for it to get hot when in use, I still installed insulation on door opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Walton Hills, Ohio 44146
Bill
Job Details:
06/07/2023
"Cc no ice dispensing, confirmed cc. Changed the switch to the new switch, tested dispenser opt test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon, Ohio 44011
Manny
Job Details:
06/07/2023
"Cc unit skipping cycles, verified and found codes F6E3 for ui cannot hear acu, F7E4 for basket re-engagement fault, and F0e7 for load during clean cycle, gearcase making a grinding noise and slide metal ring came off and was grinding on the rotor, unit needs control, motor, clutch and gearcase, ; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor(under 10yrs warranty )) and 1 W11419171 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
06/07/2023
Installed gasket OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Middleburg Heights, Ohio 44130
Marie V
Job Details:
06/07/2023
"Cc that the right front burner only has one setting and is high. Confirmed, unit will need infinite switch. ; ordrng 1 WP3149400 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Strongsville, Ohio 44136
David R
Job Details:
06/07/2023
Replaced heater with harness and thermistor. Tested. Good all components working. Op Test Ok.
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWC
Near Avon Lake, Ohio 44012
Marie V
Job Details:
06/06/2023
"Cc that unit is not cooling. Confirmed, is room temperature. Thermostat getting 120V. Defrost thermostat is ok. Comoressor not getting voltage. Unit will need new thermostat.; ordrng 1 5304513033 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Painesville, Ohio 44077
Jason N
Job Details:
06/06/2023
"Cc unit door not sealing Found several inch gap on lower left corner of ff door, condensation appearing inside ff section. Heated gasket and stretched to ensure proper seal to cabinet. Levels unit. Advised customer to avoid opening door for several hours to allow gasket to cool and stay in place. Op test good."
We serviced a
MAYTAG WASHER
Model MAV7600AWW
Near Painesville, Ohio 44077
Jason N
Job Details:
06/06/2023
"Cc unit does not rinse/spin during the cycleCustomer states the unit not longer rinses and spin during a cycle, they have to manually turn timer back to rinse and spin to get load finished. Ran wash cycle then advanced to just before rinse, timer hanging up in some spots then eventually advances. Unit will need timer replaced. ; ordrng 1 WP22003499 (Timer)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Jefferson, Ohio 44047
Dan
Job Details:
06/06/2023
"Customer complaint that unit is taking too long to dry, unit is heating, found no air flow to outside vent, advised customer to contact vent cleaning service clean the vent, unit is operating as designed"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDQ8
Near East Cleveland, Ohio 44112
Corina H
Job Details:
06/06/2023
Replaced the bake and broil element. Heated the oven to 350*. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Cleveland, Ohio 44102
Manny
Job Details:
06/06/2023
"Cc unit making the same noise, verified and its in fact the same noise, too, apart and wheel broken again, cant find whats causing the wheel to break, but housing look bent, will replace housing and wheel.; ordrng 1 WPW10128606 (duct-lint) and 1 WP697772 (blower wheel) and 1 W11596046 (Housing seal) and 1 W10888146 (housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, Ohio 44053
Angel
Job Details:
06/06/2023
"Reclaimed refrigerant, replaced compressor and drier filter made sure with nitrogen that there were no leaks put unit into a 30 vacuum waited 10mins to make sure it would hold and recharged with 4.27oz of R134a. Recommended customer to wait 24hrs for proper cooling."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GBS0
Near Shaker Heights, Ohio 44120
Manny
Job Details:
06/06/2023
Replaced parts ordered ran test opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF1953YEW0
Near Cleveland, Ohio 44125
Manny
Job Details:
06/06/2023
"Cc unit not cooling, verified and found fros build up in fz, ran force defrost no heat, unit needs harness and heater; ordrng 1 W11260592 (harns-wire) and 1 WP12729127 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma Heights, Ohio 44130
Manny
Job Details:
06/06/2023
"Cc unit keeps running and ice clumping up, verified and all I hear is the evap fan running explain to customer thats normal operation, as for the ice clumping ran the 2 table spoons of water on ice chute water comes right out unit needs ice door; ordrng 1 W11423781 (Ice door)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Jefferson, Ohio 44047
Dan
Job Details:
06/06/2023
"Customer complaint of squealing noise, confirmed, found idler pulley squealing, installed new dryer repair kit, op test good ; used 1 4392067 (Dryer kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cleveland, Ohio 44102
Corina H
Job Details:
06/06/2023
CC that the unit is not getting hot. Confirmed. Checked the power at the terminal block l1 to n 32 volts l2 to n 120 volts l1 to l2 77 volts. Will need an electrician. Opt test ok.
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Rocky River, Ohio 44116
Marie V
Job Details:
06/06/2023
Replaced thermostat and fuse. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Ashtabula, Ohio 44004
Dan
Job Details:
06/06/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at -8 degrees, fresh food section temperature at 54 degrees, found evaporator fan not running, evaporator fan is receiving 120vac , installed new evaporator fan motor, op test good , advised customer to allow 24 hours to reach normal operating temperatures ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, Ohio 44030
Dan
Job Details:
06/06/2023
"Installed new control, op test no good , found drain pump harness broken, unit needs new harness; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44102
Corina H
Job Details:
06/06/2023
"CC that the ff section is not cooling. Confirmed. Ff 57 fz 2. Found a lot of frost and ice on the back wall and evaporator. Ran diag the heater turned on. Will need a new control. Advised Cust to monitor the cooling. ; ordrng 1 W11446726 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Avon, Ohio 44011
Angel
Job Details:
06/06/2023
Replaced tub wheels opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Broadview Heights, Ohio 44147
Manny
Job Details:
06/06/2023
"Cc unit has no power and its lock, verified and unit is dead check wall outlet good voltage,remove console and check power to control good, but no status LED on control, control is burnt out, unit needs control and drain pump.; ordrng 1 W11419051 (Control) and 1 W11396717 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rocky River, Ohio 44116
Marie V
Job Details:
06/06/2023
"Cc that unit will not work. Just showing power off. Confirmed found control is sending 12VDC to panel. Control panel has about 3 buttons that dont work. Will need new. Cust got the part but he will install himself. Op test ok; ordrng 1 W11478524 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Conneaut, Ohio 44030
Dan
Job Details:
06/06/2023
"Installed new ice maker and filter housing, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Avon, Ohio 44011
Angel
Job Details:
06/06/2023
Cc that unit is leaking causing it to leak to basement. Customer had unit out already Verified and found drain tube was clogged up with debris took off flushed it and reinstalled made sure it was flowing opt test good.
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Conneaut, Ohio 44030
Dan
Job Details:
06/06/2023
"Customer complaint that unit is not spinning, ran drain and spin cycle, lid locked, drain pump is working, unit just fills and does not spin, ran test mode, unit spins in test mode, unit needs new control, customer does not want repair at this time; ordrng 1 WH22X35597 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Avon, Ohio 44011
Angel
Job Details:
06/06/2023
Cc that unit will not pass the sensing. Had customer demonstrate what he is doing and found that the hot and cold valve were closed turned them on opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Westlake, Ohio 44145
Angel
Job Details:
06/06/2023
Cc that unit was vibrating during the day. Verified in diagnostics the different functions and found that when the compressor kicks on the evaporator panel vibrates so I took apart freezer to get to panel adjusted it and tried running the compressor again to see if the vibration would stop and it did opt test good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD3A
Near Andover, Ohio 44003
Dan
Job Details:
06/06/2023
"Customer complaint that unit fills but doesnt wash, Started normal wash cycle, unit filled wash motor never started, wash motor is receiving 120vac, unit needs new wash motor , customer does not want repair ; ordrng 1 5304519906 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW04
Near Olmsted Falls, Ohio 44138
Angel
Job Details:
06/06/2023
Cc that unit is making a rattling sound. Unit was off when I arrived waited for it to start up to see if the vibration would start to pin point where it was coming from and when it kicked on it was coming from pan and drip pan compressor is a variable speed compressor so when it kicks on high speed it will vibrate tried to adjust pan and meta piece in front stopped making the sound but customer was more worried of it being a functional problem which is not opt test good.
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW0
Near Cleveland, Ohio 44111
Marie V
Job Details:
06/06/2023
"Cc that unit will not start. Confirmed, found thermal fuse open. Verify airflow is good. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS00
Near Bentleyville, Ohio 44022
Brian M
Job Details:
06/06/2023
Installed door OP Test Ok Customer would like icemaker to be replaced ; ordrng 1 W11126009 (icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KENMORE RANGE
Model 79073433314
Near Cleveland, Ohio 44104
Bill
Job Details:
06/06/2023
"Cc oven not turning on, confirmed cc at last visit. Installed new igniter, tested in front of customer. Opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
06/06/2023
Cc unit leaking front right corner Customer had started a tough wash Got here at almost end of cycle no visible leak Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Mentor, Ohio 44060
Jason N
Job Details:
06/06/2023
"Cc unit door will not latchFound door strike is broken, will need replaced. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Mentor, Ohio 44060
Jason N
Job Details:
06/06/2023
"Cc unit not powering onChecked power in to main control, good at 118v. No status LED on board. Checked drain pump resistance for possible short. Drain pump reading 19.6ohms, checks good. Unit will need main control replaced. ; ordrng 1 W11419171 (Control-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Lakewood, Ohio 44107
Bill
Job Details:
06/06/2023
"Cc not cooling, could not confirm last visit. Changed thermistor, opt test good"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW0
Near Chagrin Falls, Ohio 44023
Bill
Job Details:
06/06/2023
"Cc burner would come on then go off, go on then go off. Confirmed cc, at first inspection the unit was operating as it should, then I noticed that the on off was not constant. As well as heard and electrical ark coming from the back of unit. Pulled back panel, found infinity switch for burner shorting out. Had switch in surplus stock, Changed switch, tested unit opt test good.; used 1 Wp3149400 (Infinity switch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Broadview Heights, Ohio 44147
Manny
Job Details:
06/06/2023
"Cc unit freezing up in the fz, verified and evap cover frosted, bymetal is open, unit needs bymetal,customer stated that they are have a leak from the unit, pull it out and valve and line damaged, unit needs reservoir and valve.; ordrng 1 W11334745 (Evap harness) and 1 WPW10498990 (valve-inlt) and 1 W10502642 (reservoir), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Solon, Ohio 44139
Marie V
Job Details:
06/06/2023
Cc that unit is oeaking. Confirmed will need new seal. ; ordrng 1 W11483553 (Door seal)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, Ohio 44145
Marie V
Job Details:
06/06/2023
"Replaced sensors, tested unit, works good. Verify resistance on new parts are good. Explain cust that if not enough clothes or mix clothes unit will not work properly on sensor dry, advise to use timedry. . Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, Ohio 44141
Bill
Job Details:
06/06/2023
"Cc Water leaking from front, confirmed cc last visit. Changed door gasket, started unit and let run for 10 min. No leaks spotted, opt test good."
We serviced a
KENMORE WASHER
Model 110.26852504
Near Beachwood, Ohio 44122
Joe O
Job Details:
06/06/2023
Installed lid switch. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Euclid, Ohio 44123
Jason N
Job Details:
06/06/2023
"Cc unit not finishing cyclesRan diagnostics, found codes f0e3 for overload and f2e2 for keypad disconnected. Unit displays f2e2 during test cycle. Unit will need UI console replaced. ; ordrng 1 W11478526 (Panel-ui)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Solon, Ohio 44139
Brian M
Job Details:
06/06/2023
Installed panel ui OP Test Ok Ran calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near University Heights, Ohio 44118
Joe O
Job Details:
06/06/2023
"Cc: not workingFound control is receiving and sending out correct power. Needs uiCustomer does not want to repair at this time ; ordrng 1 W11218376 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Highland Heights, Ohio 44143
Joe O
Job Details:
06/06/2023
"Cc: not washingFound loose connection on control. Re seated connection. Taped wires together, and flipped foam insulation on cover. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs325sdhw08
Near Cleveland, Ohio 44119
Jason N
Job Details:
06/06/2023
Cc unit frosting in freezer sectionFound small amount of frost buildup on lower shelving of door. Checked gasket seal on freezer door. Found bottom side of door gasket is not sealing to cabinet. Heated gasket and stretched to ensure proper mate to cabinet. Cleared frost from freezer section. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVAXVI01
Near Aurora, Ohio 44202
Brian M
Job Details:
06/06/2023
Cc unit not cooling again Found thermostat faulty, Customer said they can install again ; ordrng 1 WP2315562 (thermostat)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mayfield, Ohio 44143
Joe O
Job Details:
06/06/2023
Installed door. Op test ok
We serviced a
WHIRLPOOL DRYER
Model MED8630HC2
Near Chardon, Ohio 44024
Joe O
Job Details:
06/06/2023
Installed door seal. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, Ohio 44110
Jason N
Job Details:
06/06/2023
"Cc unit oven not working. Cooktop is workingRan bake test, ignitor is not glowing. Checked power into ignitor on bake. Checked good at 127v. Unit needs ignitor replaced. Replaced ignitor using truck stock part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Aurora, Ohio 44202
Brian M
Job Details:
06/06/2023
Cc fridge not running Found jazz board not responding or programming Replaced using truck stock OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Streetsboro, Ohio 44241
Brian M
Job Details:
06/06/2023
Installed filter Still no good Needs control ; ordrng 1 W11552021 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Strongsville, Ohio 44136
Manny
Job Details:
06/06/2023
"Cc that both ice maker are not working, took temps and 51 in ff and 35 in Fz, took evap cover off and only a partial frost pattern, pulled unit out and compressor pulling 0.42 amps when running and sound weak, u it needs a seal system repair, customer will not proceed with the repair.; ordrng 1 W10779331 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Cleveland, Ohio 44108
Jason N
Job Details:
06/06/2023
"Cc unit not cooling in ff sectionFound excessive frost buildup in freezer section, no airflow to ff section. All gaskets/door checks good for sealing properly. Pulled evaporator cover, found defrost drain iced up. Cleared ice and frost from freezer, steamed down defrost drain, found small bits of styrofoam in drain. Reassembled, good airflow to ff section. Advised customer to allow several hours for unit to return to desired temperature. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Parma, Ohio 44134
Corina H
Job Details:
06/06/2023
Replaced the tub. Tested. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Chardon, Ohio 44024
Dan
Job Details:
06/06/2023
"Customer complaint that ice tastes funny, temperatures are good, Customer has uncover citrus in fresh food section section, advised customer to cover fruits and vegetables in a container or bag, unit is operating as designed"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RFC
Near Amherst, Ohio 44001
Marie V
Job Details:
06/06/2023
Replaced water valve. No leaks. Cycled ice maker. Op test ok
We serviced a
GE DRYER ELE
Model GTDP490ED0WS
Near Thompson, Ohio 44086
Dan
Job Details:
06/06/2023
"Customer complaint that unit squeaks, confirmed, found slide bearings worn, unit needs top bearing kit; ordrng 1 WE49X20697 (Bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVD01
Near Kent, Ohio 44240
Brian M
Job Details:
06/06/2023
"Cc no ice Found icemaker to have power but not rotating Needs ice maker ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, Ohio 44147
Bill
Job Details:
06/06/2023
"Cc ice maker not working, confirmed cc at last visit. Took evap panel off, steamed all the ice off of evaporator. Replaced heater and wiring harness. Tested bi metal and heater, opt test good."





