We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Dan H
Job Details: 02/07/2018
Customer complaint of water leaking from dispenser, confirmed, found water leaking from ice chute, ice chute is filled with water, ice bin filled with a solid chunk of ice, Adjusted ice maker water level screw, ice maker started harvest cycle, ice maker ejected ice and filled, ice maker did not over fill, no water observed leaking from ice maker fill tube, unit is operating as designed, if problem continues suggest replacing fill valve; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44129
Dan H
Job Details: 02/07/2018
Customer complaint that unit shakes, ran diagnostics no error codes found, ran high speed spin, unit is shaking normally, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
KUDS30IXSS1 KITCHENAID
Model DISHWASHER
Near Bainbridge, OH 44023
Corina B
Job Details: 02/07/2018
Replaced the parts listed. Optest ok. The dogs got ahold of the UI and chewed the one corner. Took pic. UI is working as designed. ; Job Cmpltd
We serviced a
WDF760SADW0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44121
Corina B
Job Details: 02/07/2018
Called cust pre-Id. Will need a new control and UI housing. Called SM to order parts ; ordrng 1 W10751502 (elect control board) and 1 W10847890 (housing-ui), schdld next appmnt for 2/13 TUE
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/06/2018
Ran diagnostics test 56, E0, no errors, checked for ice in mold, none, ran test 45, IM filled fine, IM was just replaced, if not power cycled or was hot-swapped, can cause IM to make one batch the time out, power cycled, should correct, verified IM temp and fan operation, fan good and temp dropping to appropriate level, advised customer to monitor, if we get recalled, pre-ID IM fan and IM; Job Cmpltd
We serviced a
WDT920SADM0 WHIRLPOOL
Model DISHWASHER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 02/06/2018
Found shard of glass in drain pump. Removed glass. Drain ed ok. Diverted valve is leaking. Office to order sump and motor assembly.; ordrng 1 WPW10671942 (sump and motor assy)
We serviced a
WFE320M0EW0 WHIRLPOOL
Model RANGE
Near Parma Heights, OH 44130
Dan H
Job Details: 02/06/2018
Customer complaint that time changes and oven shuts off, started bake for 350 degrees, temp at 348 degrees, unit is recieving correct power from supply, oven never shut off, clock never changed to random incorrect time, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICRO OVEN
Near Brook Park, OH 44142
Dan H
Job Details: 02/06/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Fairview Park, OH 44126
Dan H
Job Details: 02/06/2018
Customer complaint that oven temperature is not right started bake for 350 degrees, temperature after preheat at 346 degrees, unit is operating as designed, advised customer that preheat time is 20-25 minutes ; Job Cmpltd
We serviced a
CFCP1NIZASS GE
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 02/06/2018
CC that the ff is not cooling. Fz 5 ff 64. Control set at 37 for ff 0 for the fz. Will need new thermistors and the controls. The fans are running. Called SM to order parts. ; ordrng 1 WR55X10025 (sensor,temp ff) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10684 (board asm temp) and 1 WR55X11064 (board main combined) schdld next appmnt for 2/12 MON
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 02/06/2018
Replaced the parts listed. Open ok. ; Job Cmpltd
We serviced a
KUDS35FXSS2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/06/2018
Replace pump and motor,ran diagnostics test,all good ; Job Cmpltd,
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/06/2018
Ran diagnostics test 56, E0, no errors, checked for ice in mold, none, ran test 45, IM filled fine, IM was just replaced, if not power cycled or was hot-swapped, can cause IM to make one batch the time out, power cycled, should correct, verified IM temp and fan operation, fan good and temp dropping to appropriate level, advised customer to monitor, if we get recalled, pre-ID IM fan and IM; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Paul H.
Job Details: 02/06/2018
Evacuated system, replaced compressor and drier, pulled system to a 30” vacuum for 15 minutes, held, charged with 5.25 oz of R-134A, pressure good, sealed system, waited a few minutes, FC had dropped from room temp to 44F, op test ok.; Job Cmpltd
We serviced a
KDTM404EBL KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 02/06/2018
The unit still leaking I ran a quick cycle I found that it was leaking still the unit is level has the updated racks it appears that the spray arm is not rotating and it’s locked in position to spray on the side seals of the door this is a mechanical spray arm needs replaced; ordrng 1 W10860176 (LOWER SPRAY ARM) and 1 W10871196 (SOUND PAD ), schdld next appmnt for 2/12 MON
We serviced a
EIFLS55IIW0 ELECTROLUX
Model WASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 02/06/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 02/06/2018
Replace stator,and bearing,ran a diagnostics test is all good,; Job Cmpltd
We serviced a
FFHB2740PSCA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 02/06/2018
Replacing ice maker, however flapper not sealing, ordering; ordrng 1 242270102 (module), schdld next appmnt for 2/12 MON
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 02/06/2018
Needs new door handle the right nut is stripped out will not tighten; ordrng 1 W10830683 (HANDLE ), schdld next appmnt for 2/12 MON
We serviced a
KBFS20ECMS00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Jeff M
Job Details: 02/06/2018
The fill valve for the icemaker sticking open. Customer has video proof of water pouring out of the icemaker into the ice bin. I was unable to duplicate the issue. But video evidence proves that there is an issue. Estimate only icemaker water valves customers going to call Whirlpool and see if they can cover parts
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Jeff M
Job Details: 02/06/2018
I found that the back cardboard was vibrating against a copper line I re positioned the back cardboard unit tested good; Job Cmpld
We serviced a
WFW90HEFW1 WHIRLPOOL
Model WASHER
Near University Heights, OH 44118
Jeff M
Job Details: 02/06/2018
The unit was leaking from the water hoses c pic. I recommend for the customer to replace the waterlines and also do not push the stackable unit all the way to the wall it is putting a lot of pressure against those water hoses causes them to leak ; Job Cmpltd
We serviced a
MVWB835DW3 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44106
Jeff M
Job Details: 02/06/2018
The unit is really off balanced took a picture of where the washer is sitting also took a picture of underneath the washer there are no signs of oil this particular machine doesn’t even have gear oil.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Wickliffe, OH 44092
Jeff M
Job Details: 02/06/2018
The unit was not spinning correctly. I found the hot water valve was off I tuned the valve on op tested good ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Jeff M
Job Details: 02/06/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Willoughby Hills, OH 44092
Corina B
Job Details: 02/06/2018
CC that the pipes bang when the water is filling. Checked the water 38psi. Turned unit on several times could not get the pipes to bang. Could not duplicate the problem. Optest ok; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 02/06/2018
Customer explained that washer makes noise in spin cycle. Put through spin cycle and found that gearcase is grinding. Office to order gearcase and thrust washer.; ordrng 1 W10811956 (drum assy) and 1 W11032711 (washer), schdld next appmnt for 2/12 MON
We serviced a
GS6NBEXRL00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 02/06/2018
Replaced ice maker. Op test ok.; Job Cmpltd
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 02/06/2018
Replaced water valve. Tested ok. No leaks.; Job Cmpltd
We serviced a
WRS325SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Macaulay G.
Job Details: 02/06/2018
Part that was ordered was incorrect part. Office to order inlet line W11162040.; ordrng 1 W11162040 (INLET LINE), schdld next appmnt for 2/12 MON
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 02/06/2018
Customer complaint that unit is not starting, confirmed, found start button physically broken, unit needs new user interface(ss); ordrng 1 W10910626 (panel-cntl), schdld next appmnt for 2/12 MON
We serviced a
MRT311FFFH WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 02/06/2018
Installed new freezer section door, op test good, customer would like Maytag emblem sent to him, customer will install ; ordrng 1 WPW10612925 (nameplate)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 02/06/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
WRF989SDAH00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 02/06/2018
CC that the unit is not dispensing water or ice. Ff38fz 5. Removed the waterline to the unit, .removed the top panel of the ff. Found the reservoir is frozen, steamed the lines out. Advised cust to move the top shelves to fit a gallon of milk to get proper air flow. Ran step 57 then 45 ice maker filled. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 02/06/2018
Replaced the pump and motor. Ran a calibration. Used paper to check for leaks. Optest ok. ; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 02/06/2018
CC that the unit will not keep the power on. Wired the power cord to the unit. 120 volts going to the control and the the pump and motor. There is continuity on the pump and motor. Optest ok. ; Job Cmpltd
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 02/06/2018
Installed new air damper, op test good ; Job Cmpltd
We serviced a
UMV1160CW2 WHIRLPOOL
Model MICROWAVE
Near Lakewood, OH 44107
Dan H
Job Details: 02/06/2018
Installed magnetron and diode, op test good ; Job Cmpltd
We serviced a
PFCS1RKZASS GE
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 02/06/2018
Replaced the parts listed. Advised cust to wait 24 hrs before putting food in the refrigerator. Optest ok; Job Cmpltd
We serviced a
WDF760SADM3 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 02/06/2018
Replaced interface door panel. ; Job Cmpltd
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 02/06/2018
Replaced drum. Tested ok. Customer also mentioned that dryer was taking over 2 hours to dry one load of laundry. Found lint at trap of vent to outside. Cleared vented . All functions are normal.; Job Cmpltd
We serviced a
WFE710H0AS0 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44094
Dan H
Job Details: 02/06/2018
Customer complaint of flames coming from hidden element and now oven is not heating, found bake element broken, bake element is recieving 240vac, unit needs new bake element ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 2/12 MON
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 02/05/2018
Did thorough inspection of unit and tested, no leaks found, did find latch not secure in top panel, corrected, op test ok.; Job Cmpltd
We serviced a
UMV1160CB0 WHIRLPOOL
Model MICROWAVE
Near Elyria, OH 44035
Paul H.
Job Details: 02/05/2018
Door strike is broken ordering new door; ordrng 1 W10686517 (door/mw), schdld next appmnt for 2/9 FRI
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Avon, OH 44011
Paul H.
Job Details: 02/05/2018
Hinges are broken, need replaced, for baking, all items look good, no gas hook-ups at store so unable to fully test, just ordering hinges; ordrng 2 WPW10440013 (hinge-door)s, schdld next appmnt for 2/9 FRI
We serviced a
KDTE254ESS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 02/05/2018
Replace exterior door and ordering the inner door cause is also dented pretty bad on both sides ; ordrng 1 W10919271 (INNER DOOR ), schdld next appmnt for 2/12 MON
We serviced a
WDF310PAAW3 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 02/05/2018
Replaced main control, ran diagnostics cycle, op test ok.; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 02/05/2018
Customer having same issue,calling Techline,spoke to Robert, SR# 7721218738, per Whirlpool, no further actions to take on our side.; Job Cmpltd
We serviced a
WED90HEFW0 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 02/05/2018
Disassembled unit, checked all moving parts, good, replaced seals and blower cover, reassembled, tested unit, quiet.; Job Cmpltd
We serviced a
KSSS36QDW04 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan H
Job Details: 02/05/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
AMV2307PF0 AMANA
Model MICROWAVE
Near Painesville, OH 44077
Corina B
Job Details: 02/05/2018
Replaced the harness. Open ng pulled unit down found the fuse was open. Replaced the fuse from t/s. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
JGB850DEF1WW GE
Model RANGE
Near North Royalton, OH 44133
Macaulay G.
Job Details: 02/05/2018
Replaced sensor that had been ordered. Oven heats ok. All functions are normal.; Job Cmpltd
We serviced a
MVWB855DC3 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 02/05/2018
CC that the unit squeaks when it agitates. Ran a normal load and a drain and the unit squeaks when it agitates. Will need a new rotor, stator, clutch and gear case. Called SM to order parts. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (gearcase) and 1 W10915700 (STATOR) and 1 W10915701 (ROTOR), schdld next appmnt for 2/12 MON
We serviced a
WED8500DW4 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Dan H
Job Details: 02/05/2018
Customer complaint of loud noise, confirmed, found seal for blower wheel housing fell off and was hitting blower wheel, no damage to seal or mounts, reinstalled, no noise now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
GTS18FBSARWW GE
Model REFRIGERATOR
Near Madison, OH 44057
Jeff M
Job Details: 02/05/2018
Listen to the fridge can’t locate a sound both fans and compressor were on temperatures in the freezer were -7 temperature in the fridge was 36 unit tested good; Job Cmpltd
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 02/05/2018
Replaced the control. Brought the core back for return. Optest ok. ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 02/05/2018
Dryer is heating and running properly. Needs vent cleaned. Maintenance personnel cleaned vent while I was here. Tested ok.; Job Cmpltd
We serviced a
FAFW2W1LW0 FRIGIDAIRE
Model WASHER
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 02/05/2018
EST only The inner drum is broken. There’s a lot of play either the spinner itself is broken or the bearings are extremely worn out. Again estimate only; ordrng 1 134956200 (shell) and 1 134962501 (drum assy),
We serviced a
PFSS6PKWASS GE
Model REFRIGERATOR
Near Madison, OH 44057
Jeff M
Job Details: 02/05/2018
The fridge is not cooling compressor is drawling .7 A there is no heat transfer no frost pattern. A few of the solder joints by the compressor appears as if they were leaking at one point. Needs evaporator and filter dryer estimate only
We serviced a
JJW2830WP00 JENN-AIR
Model WALL OVEN
Near Munson Township, OH 44024
Jeff M
Job Details: 02/05/2018
This does not have the recall rack it will not fit. It also has an F8E0 fan error speed needs both upper and lower fan est only
We serviced a
MHW5500FW0 MAYTAG
Model WASHER
Near Kirtland, OH 44094
Jeff M
Job Details: 02/05/2018
The unit is not locking. Needs a door lock ; ordrng 1 WPW10443885 (LOCK), schdld next appmnt for 2/9 FRI
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 02/05/2018
The freezer evaporator is covered in frost the Bi Metal is open. The vinyl comes as a harness including the fan connectors.; ordrng 1 WPW10276647 (BI METAL FAN KIT ), schdld next appmnt for 2/9 FRI
We serviced a
KDTM404EBL KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 02/05/2018
Installed new part unit op tested good. I also relvl the unit ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Perry Township, OH 44081
Jeff M
Job Details: 02/05/2018
The unit has a main control error and shifting fault needs main control and actuator ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11116592 (CONTROL ), schdld next appmnt for 2/9 FRI
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44128
Dan H
Job Details: 02/05/2018
Customer complaint that unit is not starting, Ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle on heavy agitate and high speed spin, unit shifts from agitate to spin and back, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
DU1301XTVB2 WHIRLPOOL
Model DISHWASHER
Near Willowick, OH 44095
Corina B
Job Details: 02/05/2018
CC that the unit is dead. Removed the panel and the control cover. Unit started, filled washed drained. Replaced the panel. Unit did not turn on. Removed the panel checked the connection to the control, the fuse is good and the ribbon cable is good. Will need a new wire harness. Cust does not want to repair
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 02/05/2018
Part that was shipped was damaged. It was bent to the point that it would not fit. Office to reorder WPW10463906.; ordrng 1 WPW10463906 (filter), schdld next appmnt for 2/9 FR
We serviced a
JDS9860AAP WHIRLPOOL
Model RANGE
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 02/05/2018
Customer complaint of f2 error code, customer replaced thermal couple and user interface, now no display on user interface, control is recieving 120vac, unit needs new control, customer does not want repair at this time
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 02/05/2018
Customer complaint that water is leaking from bottom, found water valve cracked, unit needs new water valve; ordrng 1 WPW10238100 (valve-inlt), schdld next appmnt for 2/9 FRI
We serviced a
MVWB766FW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Corina B
Job Details: 02/05/2018
CC that there is water leaking even when the unit is not running. Start a normal cycle filled unit. found that there was water leaking from the hot supply line. Checked unit the unit no signs of leaks. Cust did tight the hot water lines. Could not duplicate the problem. Optest ok. ; Job Cmpltd
We serviced a
WEG515S0FS WHIRLPOOL
Model RANGE
Near Cleveland, OH 44139
Corina B
Job Details: 02/05/2018
CC that the self clean came on by itself. Unit is disconnected, the fire dept was call and they moved it into the garage. Advised cust to replace the gas line and to have the unit installed before we come back. Will need a new control and oven racks. ordrng 1 W10894102 (CONTROL) and 2 WPW10268578 (rack-oven)s, schdld next appmnt for 2/12 MON
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Macaulay G.
Job Details: 02/05/2018
Dryer ignites properly. Checked venting. Found large lint build up outside. Showed and instructed customer on how to clean vent. All functions normal.; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/05/2018
Customer is doing everything correctly in regards to loading clothes and using washer. Customer has cut back on soap and clothes. Office to order kit for washer in service pointer W11042572. I had customer read through the service bulletin.; ordrng 1 W11111453 (cntrl-elec), schdld next appmnt for 2/9 FRI
We serviced a
MGR5875QDS WHIRLPOOL
Model RANGE
Near Cleveland, OH 44121
Dan H
Job Details: 02/05/2018
Customer complaint that oven is not heating sometimes , started bake for 350 degrees, burner lit, burner shut off at 185 degrees, found control not sending power constantly to ignitor, found ground on power cord broken off, unit needs new control and power cord, customer does not want repair at this time
We serviced a
KUDS30CXWH0 KITCHENAID
Model DISHWASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 02/05/2018
Customer complaint that buttons on control panel stay lit and some are not working and unit is leaking, stuck key test shows control is good, started normal wash cycle, no leaks found, unit needs new user interface ; ordrng 1 WPW10500164 (panel-cntl), schdld next appmnt for 2/9 FRI
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lyndhurst, OH 44124
Dan H
Job Details: 02/05/2018
Customer complaint that unit is not washing, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on floor, raised drain hose, started normal wash cycle, unit filled and advanced to wash cycle, advised customer that drain hose must be elevated 39” off of floor, unit is operating as designed ; Job Cmpltd
We serviced a
WCVH6800J1MR GE
Model WASHER
Near Solon, OH 44139
Corina B
Job Details: 02/05/2018
CC that the unit does not drain the water from the unit. Ran a normal load the a drain and spin. Clothes came out damp. Drain hose has a good flow of water going threw. Advised cust to use 1/2 to 1 tablespoons of detergent, has a water softener. Optest ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/05/2018
CC that the unit shakes in a drain and spin. Found the basket is hitting the front of the unit. Leveled the unit. Ran a normal load and a drain and spin with towels. Optest ok.; Job Cmpltd
We serviced a
WDT790SAYB0 WHIRLPOOL
Model DISHWASHER
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/05/2018
Replaced the parts listed. Drain was leaking replaced drain pump from t/s. Used a paper for under the dw to check for leaks. Optest ok; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
We serviced a
KDFE104DBL2 KITCHENAID
Model DISHWASHER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/05/2018
Found top rack was at bottom setting. Adjusted to top setting. Tested ok.; Job Cmpltd
We serviced a
KRFF302EBS00 KITCHENAID
Model REFRIGERATOR
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/05/2018
Ice maker still not making ice. Found ice maker had a batch of cubes ready to dispense but was not advancing through the stages. From checking door switch, ice maker did advance and drop the batch of ice and dispense water for next batch. Adjusted door to strike door switch sooner. Tested ok.; Job Cmpltd
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 02/05/2018
Unit not responsive or lighting up. No power to walk outlet. Reset breaker. Ran through automatic test cycle. Tested ok.; Job Cmpltd
We serviced a
WDT720PADB2 WHIRLPOOL
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 02/05/2018
Customer complaint that unit is not washing dishes very well, ran diagnostics no error codes found, started normal wash cycle, unit filled, wash motor never started, reset connection, wash motor started, op test good ; Job Cmpltd
We serviced a
KDRP467KSS09 KITCHENAID
Model RANGE
Near Moreland Hills, OH 44022
Dan H
Job Details: 02/05/2018
Installed new thermal fuse
We serviced a
FGHD2433KB1 FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44119
Corina B
Job Details: 02/05/2018
Replaced the parts listed. The water line going to the unit is leaking tightened the waterline up. Used a paper to make sure it's not leaking. Advised cust if it is still leaking to replace the waterline going to the unit. Optest ok
We serviced a
DE180 MAYTAG
Model DRYER
Near Chardon, OH 44024
Corina B
Job Details: 02/05/2018
CC that the unit does not heat. Removed the front panel checked the heater, open. Called SM to look up part, unit is an older unit and part is nla
We serviced a
KODE300ESS02 KITCHENAID
Model WALL OVEN
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/05/2018
Replace CNTRL board,ran diagnostics test,all good ; Job Cmpltd
We serviced a
WTW8500DC1 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Paul H.
Job Details: 02/05/2018
Replace gear case,ran diagnostics test,all functioning good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Fairview Park, OH 44126
Paul H.
Job Details: 02/05/2018
Unit was stuck on pause,Ran diagnostics test,reset control,tested fine,started normal wash to see advanced ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Paul H.
Job Details: 02/05/2018
I ran diagnostics f0e5 off balance,f7e1 basket speed sensor, ran auto test, hub is stripped, also shifter is not shifting properly or sensing speed, ordering hub and shifter; ordrng 1 W10528947 (hub) and 1 W10913953 (ACTUATOR ), schdld next appmnt for 2/9 FRI
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near LaGrange Township, OH 44050
Paul H.
Job Details: 02/05/2018
Replace cam,gear case,and actuator,I ran diagnostics test ,all good ; Job Cmpltd
We serviced a
WRS325FDAW WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 02/05/2018
Installed new part unit op tested good. I finally heard the noise the customer was talking about it turned out to be the cardboard liner that sits underneath the compressor was vibrating against compressor at times.; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4205DH1
Near Brooklyn, OH 44144
Brian B
Job Details: 02/05/2018
Unit not heating. Customer said she was having problems with light not coming on and she had to open and close door to get unit to come on. Replaced intermittant interlock harness from t/s. Tested unit. Still not working. Checked voltage to primary trans winding. 120v. Will need mag and diode. Office to order parts. Cust needs early appt if poss.; ordrng 1 W10818686 (MAGNETRON) and 1 WPW10575765 (DIODE), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 2/9 FRI !,
We serviced a
MAYTAG WASHER
Model MVWB8765FW0
Near Ravenna, OH 44266
Robert A.
Job Details: 02/05/2018
Ran diognastics, good, ran recal cycle, good, explained how to change spin speeds, ran drain and spin, good, op test ok; Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Ravenna, OH 44266
Robert A.
Job Details: 02/05/2018
, Ran diagnostics, no water entering unit, tested valves, good, ran recal op test ok; Job compltd
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Nelson Township, OH 44231
Robert A.
Job Details: 02/05/2018
Found unit in drain mode, stopped, Ran diagnostics, no codes, ran recal cycle, started normal wash, good, ran drain and spin, good, op test ok;job compltd
We serviced a
MSF25D2EAB00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Macaulay G.
Job Details: 02/02/2018
Ice maker not going through complete cycles. Could not get noise to duplicate. Office to order ice maker.; ordrng 1 WPW10190965 (icemaker), schdld next appmnt for 2/8 THU
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 02/02/2018
CC that the unit is not cooling. Ff 42 fz 5 checked the evap, good frost pattern. Pulled unit out found the cond fan not attached to the fan motor. Reattached the fan with adhesive until parts arrived. Call SM to order parts. ; ordrng 1 W10917708 (MOTOR COND) and 1 W11204896 (FAN BLADE), schdld next appmnt for 2/9 FR
We serviced a
WDT710PAYM6 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Dan H
Job Details: 02/02/2018
Installed new control, user interface , and wire harness, unable to test because unit is not installed ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Chardon, OH 44024
Robert A.
Job Details: 02/02/2018
Installed control and ui, ran test 52, good, op test ok; Job Cmpltd,