Near Avon, OH 44011
David R
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Cc no cool. FF temp 80*, Fz temp 80*. Dual Evap. Looked at compressor. Customer had us out here in 2015 to replace Evap, compressor and put in UV filter. Tapped system, pressure was 30, plugged in and went into a vacuum. Talked to BB, checks all joints o
Near North Ridgeville, OH 44039
David R
Job Details: 08/14/2019
DISHWASHER MAYTAG MDB4949SDM2 Replaced dispenser. Tested to make sure it opened. Op test ok
Near Olmsted Township, OH 44138
David R
Job Details: 08/14/2019
RANGE AMANA ACF3315AK "Cc top burners aren’t working, can hear clicking but is really intermittent, been using matches to start fire up. When I tried the burners, nothing lit up. 120 going across spark module when knob turned. Ordering spark module.; ordrng 1 WP31962701 (modul
Near Kent, OH 44240
Brian M
Job Details: 08/14/2019
WASHER WHIRLPOOL WTW4816FW2 Cc unit wasn’t working but now is Ran diagnostics found error for over sudsRan auto test and calibration OP TEST OK Advised customer that it may be to much soap or fabric softener I do not have parts customer does
Near Olmsted Falls, OH 44138
David R
Job Details: 08/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc not going through cycle. F8E1 no fill long fill error. Found water valve cold bad, replaced valve from t/s. Tested. Both hot and cold working. Looked and saw customer has drain going directly into floor. Advised to look into owners manual about drain
Near Ravenna, OH 44266
Brian M
Job Details: 08/14/2019
DRYER WHIRLPOOL WED4815EW1 Cc of noise Found noise coming from idler pulley Replaced using truck stock OP TEST OK ; used 1 691366 (
Near Streetsboro, OH 44241
Brian M
Job Details: 08/14/2019
DRYER MAYTAG MEDC465HW0 "Cc of no heat Found thermal fuse thermal cutoff and heater open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279816 (CUTOFF), 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
Near Parma, OH 44130
David R
Job Details: 08/14/2019
RANGE WHIRLPOOL WFE540H0ES0 Replaced all parts. Tested cooktop and bake/broil. Op test ok
Near Parma, OH 44129
David R
Job Details: 08/14/2019
WASHER MAYTAG MVWX655DW0 "Replaced control, suspension, hub kit, washplate. Ran service test and calibration, no banging around, all components test good. Leveled feet out. Op test ok"
Near Streetsboro, OH 44241
Brian M
Job Details: 08/14/2019
RANGE WHIRLPOOL WFG525S0HV0 Installed trim pieces and screw OP TEST OK
Near Russell Center, OH 44072
Joe O
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 Cc: ice bin will not slide outCustomer states they use the freezer a lot. There is condensation building in freezer on the walls leaking into glides. Found glides are frozen in place. Replaced 1 glide notices the other glide is riveted to the support. fou
Near Mentor, OH 44060
Jeff M
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDFE104HPS0 Installed new part unit op tested good
Near Mentor, OH 44060
Jason N
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "Cc unit making ice slowly, hasn’t made in awhile nowConfirmed only a few cubes in ice bin, checked freezer temps, good at 4 degrees. Jumped t to h on ice maker, ice maker did not index. Unit needs ice maker. ; ordrng 1 2198597 (icemaker assy15445), used
Near South Russell, OH 44022
Joe O
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed tubRan test cycleOp test ok
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 08/14/2019
FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 "Cc unit not cooling or powering upCustomer showed popConfirmed no power in unit, checked voltage to outlet, good at 118v, checked voltage set power in to control box, good at 118v. Unit needs control box.; ordrng 1 W11236854 (contrl-box)"
Near North Royalton, OH 44133
Dan H
Job Details: 08/14/2019
REFRIGERATOR FRIGIDAIRE FFHT1832TS0 "Customer complaint of ice build up, no ice found, good seals on doors, unable to duplicate the problem, unit is operating as designed"
Near Cleveland, OH 44106
Dan H
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees , freezer section temperature at 24 degrees , found frost build up blocking air channels, unit needs new evaporator fan blade kit and liner sealed to cabinet, air
Near Euclid, OH 44132
Jeff M
Job Details: 08/14/2019
FREEZER MAYTAG M1TXEGMYW01 The unit is getting stuck in defrost cycle needs a new defrost control; ordrng 1 WPW10352689 (cntrl-elec)
Near Willoughby, OH 44094
Jeff M
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit op tested good
Near Saybrook Township, OH 44004
Jason N
Job Details: 08/14/2019
REFRIGERATOR FRIGIDAIRE FGUB2642LF7 "Cc unit temperatures jumpingCustomer stated that after last repair, ff temp read 56 for a few hours, freezer temps always good. It only happened that one day, it’s been good for a week now. Ran diagnostics tests for evap fan, damper op, and thermistor ch
Near Richmond Heights, OH 44143
Jason N
Job Details: 08/14/2019
DISHWASHER MAYTAG MDB7749SBM1 "Cc unit not draining/ workingRan diagnostics, found codes 10-1 for dispenser electrical problem 6-4 for float switch stuck open, 6-1 for low/ no water, 2-1 stuck button. Found drain hose with no loop under sink, corrected. Ran diagnostics cycle, unit ble
Near Willowick, OH 44095
Jeff M
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed new part unit op tested good
Near Chagrin Falls, OH 44023
Joe O
Job Details: 08/14/2019
RANGE JENN-AIR JDS1750FP0 Cc: gas smellCustomer states if burner knob is turned before igniting he smells gas. Advised customer to ensure the burners are completely off. He wanted them adjusted so it’s harder to light burners. I told him there is no adjustment to tighten the knobs
Near Strongsville, OH 44136
Dan H
Job Details: 08/14/2019
WASHER MAYTAG MVWB765FW2 "Customer complaint that unit is not starting and cannot change cycle, confirmed, ran diagnostics found f2e1(stuck key) error code, user interface test shows all keys are working, unit needs new main control, customer does not want repair at this time ; o
Near Richmond Heights, OH 44143
Jeff M
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WZF56R16DW04 Installed new part unit op tested good
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 08/14/2019
DRYER WHIRLPOOL WED4616FW0 "CC that the energy preferred timer does not move, but time dry does and door is not. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked voltage at terminal block, good. Checked the black wires to the timer
Near Garfield Heights, OH 44105
Jeff M
Job Details: 08/14/2019
FREEZER WHIRLPOOL WRB322DMBB00 The door was left open the fridge is too large for the area that it squeezed into.
Near Bedford, OH 44146
Corina B
Job Details: 08/14/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Evaporator was never delivered. Call SM reschedule appointment. ; ordrng 1 W10836706 (evaporator)
Near Cleveland, OH 44109
Dan H
Job Details: 08/14/2019
WASHER WHIRLPOOL WTW7500GC0 Installed new lid
Near Streetsboro, OH 44241
Brian M
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBE03 Defrosted evap all the way Installed evap fan motor thermistor kitChanged defrost to basic mode OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Willoughby, OH 44094
Jason N
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc unit not dispensing ice or waterConfirmed unit no dispense. Checked door switches, found Lh door with a large concave warp in plastic inner liner, not contacting door switch enough. Added shim to liner. Retested dispense of ice and water, both dispens
Near Cleveland, OH 44139
Joe O
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 Cc: frost build up in ff section behind deli drawerFound ff evap frosted up. Found service pointer (W11092686) for this model and serial. Gaskets are sealing. Found evap thermistor is located in the wrong location. Installed thermistor in correct location
Near Brecksville, OH 44141
Jeff M
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 The noise the customers hearing is the compressor kicking on and kicking off customer states the noise will last for 45 minutes to an hour and a half which is roughly how long the compressor will run to cool the fridge. Their kitchen and living room and d
Near Cleveland, OH 44102
Dan H
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new valve, op test good"
Near Cleveland, OH 44124
Jeff M
Job Details: 08/14/2019
RANGE WHIRLPOOL WOD51ES4EW00 The unit is completely dead. The thermal fuse behind the controllers open previous tech company replaced the thermal fuse the thermostat blower motor and both controls twice. I called Whirlpool Tech when I spoke with Joel he recommended a shield kit to be
Near Lakewood, OH 44107
Corey L.
Job Details: 08/14/2019
REFRIGERATOR JENN-AIR JFC2290VEM7 "Customer complaint of leaking from frz door and a sheet of ice on the frz floor, found defrost drain clogged, installed ptrap from ts, cleared ice, op test good"
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "What is solenoid is fields allowing water to seep past the solenoid causing the icemaker to overfill; ordrng 1 WPW10341320 (valve-inlt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Columbia Township, OH 44028
David R
Job Details: 08/14/2019
DRYER AMANA NED4655EW1 "Replaced all parts. Wasn’t turned off or heating super hot. Took off heater and found coils broke. Replaced heater. Replaced motor. Tested. Op test ok; used 1 279827XXX (XXXDO NOT RESTOCKXXX), and 1 279838 (ELEMENT) from stock"
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 "Cc unit not starting?Checked power in to unit good, at 122v. Unit lights work but nothing else. Unit needs control board.; ordrng 1 WPW10746274 (cntrl-elec)"
Near Beachwood, OH 44122
Joe O
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 "Cc: not heatingFound unit not heating, and making a lot of noise. Found mag looks rusted and or burned. Needs mag and diode.Customer does not want to repair at this time"
Near Lakewood, OH 44107
Corey L.
Job Details: 08/14/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of a noise on spin sometimes, customer has recording, sounds like agitator skipping, found a few worn teeth on hub, replaced with ts part, op test good; used 1 W10528947 (HUB) from stock"
Near Cleveland, OH 44102
Dan H
Job Details: 08/14/2019
DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry, started normal dry cycle, unit is heating, found outside vent very clogged, advised customer that they need to clear outside vent"
Near Pepper Pike, OH 44124
Joe O
Job Details: 08/14/2019
RANGE JENN-AIR CVG316W Cc: rear burner not ignitingFound burner is not sparking. Found igniter switch is not sending power to igniter when turned on. Needs igniter switch; ordrng 1 WPY704512 (switch- va)
Near Auburn Township, OH 44023
Corina B
Job Details: 08/14/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Cust showed pop, sent pic. CC that the water is hardly dispensing and the food is freezing on the back wall. Found the top shelf not being able to fit a gallon of milk. Advised cust to lower the shelves to be able to fit a gallon on milk. Advised cust to
Near Kirtland, OH 44094
Jeff M
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good
Near Cleveland, OH 44102
Dan H
Job Details: 08/14/2019
WASHER AMANA NTW4516FW3 "Customer complaint that unit fills up but does nothing else, ran diagnostics found f8e1(long/no fill) and f7e5(motor fault) error codes, ran manual test cycle, unit agitates, unit spins, valves open, started normal wash cycle, unit filled and began wash
Near Pepper Pike, OH 44124
Nicholas F.
Job Details: 08/14/2019
REFRIGERATOR GE PSB48YSHSS "Cc refrigerator is not cooling.customer advised that she has control replaced last year in June.nothing is running besides the lights.cycled power the compressor started up but no fans are running.unit needs new control Customer is getting repair.; ordrn
Near Mentor, OH 44060
Jason N
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Cc unit not secure after previous repairCustomer stated top rack would roll out on its own. Adjusted unit with slight tilt back and secured to cabinets. Tested top rack with dishes, rack staying in place. Op test good."
Near Cleveland, OH 44113
Dan H
Job Details: 08/14/2019
REFRIGERATOR GE GTS16GSHJRSS "Customer complaint that unit is not cooling, fresh food section temperature at 65 degrees , freezer section temperature at 24 degrees, evaporator fan motor is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng
Near Geneva, OH 44041
Jason N
Job Details: 08/14/2019
WASHER AMANA NTW4600YQ1 "Cc. Unit vibrating and moving all over when spinningUnit not level, level unit. Ran auto test and calibration. All functions passed. Ran quick wash and drain and spin w/ clothes. Vibrations normal. Op test good."
Near Newbury Township, OH 44065
Nicholas F.
Job Details: 08/14/2019
WASHER AMANA LW8203W2 Cc washer is leaking.confirmed.unit is leaking from the bottom of transmission assembly.unit needs transmission assembly part is unavailable.
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/13/2019
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Installed control and display, unit powered on then display went black.Spoke with BJ after checking unit found start and cancel buttons not functioning. Called whirlpool tech line spoke with Scott, his service matters is down and advised to check switche
Near Garfield Heights, OH 44125
Joe O
Job Details: 08/13/2019
RANGE WHIRLPOOL WFG320M0BS3 "Customer never received new panel, reordering; ordrng 1 W10816993 (panel-side)"
Near Ravenna, OH 44266
Brian M
Job Details: 08/13/2019
REFRIGERATOR GE GFE28GMKDES Cc of noise still Found noise coming from ff fan Needs fan replaced ; ordrng 1 WR24X27948 (refrigerator fresh f) and 1 WR60X29099 (refrigerator fresh f)
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/13/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Cc: dripping in rear of freezerAdvised customer it is normal. The unit goes into a defrost and is suppose to drip into drain pan. Op test ok
Near Pepper Pike, OH 44124
Joe O
Job Details: 08/13/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Cc: ice buildup/leakingFound unit has ice build up in drain pan and bottom of freezer. found service pointer for issue. Found unit has old style drain tube. Replaced drain tube, steamed out iceOp test ok; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Bedford Heights, OH 44146
Joe O
Job Details: 08/13/2019
RANGE WHIRLPOOL RBS245PDT11 "Cc: locking when in useFound error code f3e2(oven temp too high)Checked oven probe, checks good. Did not see any welded closed relays on control. Blower fan is functioning, found air vents blocked by debris not allowing proper air flow, cleared debris. R
Near Gates Mills, OH 44040
Nicholas F.
Job Details: 08/13/2019
DRYER MAYTAG MED5500FC2 Cc or rattling in dryer.dryer is in closet need step tech to. E pulled out customer must take off dryer vent before repair .rescheduling for return ; saved tckt
Near Mentor, OH 44060
Jason N
Job Details: 08/13/2019
DISHWASHER GE GDT655SMJ2ES "Installed inlet water valve, checked for leaks. Op test good."
Near Solon, OH 44139
Brian M
Job Details: 08/13/2019
DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit leaking Found unit leaking at water inlet valve Estimate only customer does not want us to repair
Near Brimfield, OH 44240
Brian M
Job Details: 08/13/2019
WASHER WHIRLPOOL WFW94HEXW2 Re ran diagnostics because I was now getting a f6e3 error and unit would not lock Called whirlpool they advised to replace the motor control board not the main control Found proper voltage going to mcu
Near Lorain, OH 44053
Gabriel P
Job Details: 08/13/2019
WASHER WHIRLPOOL WTW4950HW1 Found transmission shaft bend to the side badly ordering also cam strip ordering ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)
Near Cleveland, OH 44128
Joe O
Job Details: 08/13/2019
WASHER WHIRLPOOL WFW9151YW00 "Cc: bellow not sitting properlyChecked bellow, found bellow to be sitting properly. Ran test cycle. Op test ok"
Near Mantua Township, OH 44255
Brian M
Job Details: 08/13/2019
WASHER MAYTAG MVWC555DW0 Cc of no spin Found hub damaged Installed using truck stock Ran test cycle and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
Near Mantua, OH 44255
Brian M
Job Details: 08/13/2019
WASHER MAYTAG MVWB765FW3 Installed gear case and rotor stator with listed hardwareRan auto test and calibration OP TEST OK
Near Munson Township, OH 44024
Brian M
Job Details: 08/13/2019
DRYER KENMORE 110.7513241 Cc of noise Found idler not spinning freely Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP691366 (PULLEY1620) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/13/2019
DRYER WHIRLPOOL WED75HEFW1 Replace all parts with corina opt test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/13/2019
COOKTOP ELE WHIRLPOOL WMH53521HZ "Found bracket on right side hitting the connector making it to trip correct issue opt test ok ,also found damage in the back cabinet builders going to order new for customer"
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/13/2019
WASHER MAYTAG WFW5620HW0 "Customer complaint that unit wouldn’t stop, ran diagnostics found f8e1(valve failure ) error code, ran test cycle, unit not filling, found valves closed, both supply lines are connected to hot water, advised customer that they need a plumber to correc
Near Elyria, OH 44035
Gabriel P
Job Details: 08/13/2019
WASHER MAYTAG MVWC465HW2 Found error code F8E1 long fill no fill found drain hose laying down on floor advise customer to connect it to the tub which he did it might was emptying water when filling cause it wasn’t installed correctly delete code ran calibration and auto test pass
Near Avon, OH 44011
Gabriel P
Job Details: 08/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replace harness,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/13/2019
DRYER WHIRLPOOL WED4815EW1 Replace part opt test ok
Near Westlake, OH 44145
Corey L.
Job Details: 08/13/2019
REFRIGERATOR MAYTAG MFI2568AES "New slides are rusted and rough, they do not slide well, re-ordering slides; schdld next appmnt for 8/15 THU !"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/13/2019
REFRIGERATOR GE PFCS1RKZHSS "Replace icemaker,opt test ok"
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/13/2019
DISHWASHER WHIRLPOOL DU930PWSB1 "Customer complaint he couldn’t get it to work, started pots and pans cycle, unit filled and advanced to wash, cancel drained, started normal wash cycle, unit filled and advanced to wash, unit is operating as designed"
Near Amherst, OH 44001
David R
Job Details: 08/13/2019
WASHER MAYTAG MVWB855DC3 No operation. UI will not come on at all. 120 at outlet. 120 going into unit. Ordering UI and control.; ordrng 1 W11112662 (console) and 1 W11171748 (CONTROL )
Near Mentor, OH 44060
Jeff M
Job Details: 08/13/2019
RANGE WHIRLPOOL WFG505M0BS3 Installed new part unit op tested good
Near Painesville, OH 44077
Jason N
Job Details: 08/13/2019
DRYER GE PFDS455EL0MG "Cc unit making squeak noise and wants machine checkedConfirmed light squeak on running cycle. Pulled unit drum, checked belt, pulleys and bearing, lubed bearing and idler pulleys. Checked drum felt and glides. Checked airflow and venting. Al checked good
Near Rocky River, OH 44116
Corey L.
Job Details: 08/13/2019
REFRIGERATOR GE TBX22PRYCRWW "Customer complaint fridge is getting warmer, ff temp was 33 on top and 45 on bottom, frz was 0, customer had unit filled with food, boxes and bags had fallen behind shelves and preventing airflow to circulate, bread bags covered air return, advised custo
Near Parma, OH 44134
Corey L.
Job Details: 08/13/2019
WASH/DRY STACK WHIRLPOOL WFC7500VW2 "Customer complaint washer won’t drain, confirmed, emptied water from tub, found dryer sheet in pump, removed, op test good"
Near Painesville, OH 44077
Jason N
Job Details: 08/13/2019
WASHER GE PFWS4605LOMG "Cc wants machine checked outCustomer wants unit drain pump checked and overall machine checkup.Pulled drain pump basket, cleared some lint and a few pieces of debris. Checked water line connections and drain hose. Ran quick cycle, watched fill, spin and
Near Cleveland, OH 44120
Jeff M
Job Details: 08/13/2019
WASHER MAYTAG MVWB765FW2 The lid is broken on the left bottom corner. The unit is under a 3 yr extended.; ordrng 1 W11259006 (lid)
Near Amherst, OH 44001
David R
Job Details: 08/13/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 Replaced panel. Op test ok.
Near Avon Lake, OH 44012
Corina B
Job Details: 08/13/2019
REFRIGERATOR WHIRLPOOL WRT111SFDB03 CC that the ff is not cooling and it’s leaking. Found the drain hole blocked with ice. Steamed out the drain hole put a copper wire around the heater. Optest ok.
Near Cleveland, OH 44117
Jeff M
Job Details: 08/13/2019
WASHER MAYTAG MVWX655DW0 Customer is using too much soap I cleared the codes ran a test cycle unit tested good I explain to the customer the proper operations of her washer
Near Strongsville, OH 44136
Corey L.
Job Details: 08/13/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Customer complaint fridge not cooling so it was unplugged, advised customer unit needs to be plugged in for 24 hrs to see it in its failed state, plugged unit in, compressor and fans running, no frost, low side at 10” vac, high at 120, added about an oz
Near Westlake, OH 44145
Corey L.
Job Details: 08/13/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint ice maker bail arm fell out of hole, confirmed, nothing was broken and arm was able to be reinstalled, op test good"
Near North Olmsted, OH 44070
Corina B
Job Details: 08/13/2019
REFRIGERATOR WHIRLPOOL W8TXNGFWQ01 CC that there is a gap in the gasket and frame. Found the unit not leveled. Leveled the unit raised the doors with washers from t/s. Steamed out the top of the gasket. Used Vaseline around the gasket. Optest ok; used 2 WP487576 (NYLON SHIMMING WASHER 634)
Near Cleveland, OH 44120
Jeff M
Job Details: 08/13/2019
RANGE JENN-AIR n/a The units model and serial tag is not legible
Near Westlake, OH 44145
Corina B
Job Details: 08/13/2019
WASHER MAYTAG MAV551EEWW "CC that there was smoke coming from the washer. Found the transmission has seized. Checked the transmission for oil, good, belt, good checked control, good. When plugging the unit in the transmission is seized. Will need a new transmission. Tools are no
Near Brooklyn, OH 44144
Dan H
Job Details: 08/13/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not washing, Ran diagnostics no error code found, ran manual test cycle, valves open and close, drain pump is working, unit agitates, unit spins, ran recalibration, unit is operating as designed"
Near Willoughby, OH 44094
Jason N
Job Details: 08/13/2019
DISHWASHER GE GSD2300R20WW "Cc unit leaving water in bottomCleaned drain hose connector at garbage disposal, lot of gunk buildup. Removed drain filter housing and strainer, lot of dried detergent buildup and food debris. Pulled drain pump, checked condition. Advised customer a smal
Near Rocky River, OH 44116
Corina B
Job Details: 08/13/2019
DRYER WHIRLPOOL MCG8000AWW "CC that the unit will not turn on. Ui will not turn on. Have a 120 volts to the control. Will need a new control, logic board and ui. Ui is no longer available. ; ordrng 1 31001658 (UI) and 1 WP31001562 (cntrl-elec) and 1 WP53-4643 (cntrl-elec)"
Near WILOUGHBY HLS, OH 44092
Jason N
Job Details: 08/13/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc FF door has a nick in the plastic trim and scrape on the finish when the installers removed the plastic.Confirmed very small scrap and nick. Advised customer that this is a cosmetic issue and he is out of of 30 days for cosmetic complaints.
Near University Heights, OH 44118
Jeff M
Job Details: 08/13/2019
RANGE AMANA AGR5330BAS3 The unit main control failed needs replaced ; ordrng 1 WPW10556708 (cntrl-elec)
Near Cleveland, OH 44105
Nicholas F.
Job Details: 08/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new control cycled ice maker unit filled and cycled op test good taking core for return
Near Amherst, OH 44001
David R
Job Details: 08/13/2019
ICEMAKER WHIRLPOOL WRF736SDAW14 Replaced all parts. Tested. Give 24 hours for temp to go back to normal settings.
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 08/13/2019
WASHER ELECTROLUX EFLS527UIW0 "Cc: leakingRan quick wash. Unit fills and, washed, found unit leaking from dispenser. called Frigidaire Techline they stated they updated the dispenser tray design. Needs dispenser tray; ordrng 1 5304514792 (DISPENSER DRAWER )"
Near North Ridgeville, OH 44039
David R
Job Details: 08/13/2019
DISHWASHER KITCHENAID KDFE104DWH5 *** Did not reinstall.Replaced all parts. Ran service mode. All components working. No leaks. Customer to keep an eye on everything. Op test ok.
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 08/13/2019
WASHER CROSLEY CAW35114GW1 "Cc unit not drainingFound unit stuck in drain mode. Canceled. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Asked customer about detergent use, they said 1/2c. Advised 2 tbl spoons maximum. Also found drain hose t