Near Independence, OH 44131
Corey L.
Job Details:
06/19/2020
DISHWASHER MAYTAG MDBH979SAM1 "Customer complaint dishwasher leaks sometimes out of the door in front, found evidence of water on insulation, found detergent built up on door gasket in chunks, advised wiping bi weekly of door gasket and wiped gasket off, found unit easily sliding on t
Near Mayfield Heights, OH 44124
Jason N
Job Details:
06/19/2020
WASHER WHIRLPOOL MTW5700TQ0 "Cc unit will not cycle or drain water Confirmed tub full of water.. found lid switch not making contact, reading open. Bypassed lid switch to drain water from tub. Unit needs lid switch. Customer has to call home warranty company to see if repair will be
Near Cleveland Heights, OH 44121
Jason N
Job Details:
06/19/2020
REFRIGERATOR GE GSS23GSKJCSS "Cc unit needs ff door gasket replaced and doors alignedCould not get gasket to install correctly, gasket too flat. Steaming gasket is not working. Advised customer she will have to lay the gasket out flat for awhile to see if gasket relaxes back into sha
Near Solon, OH 44139
Dan H
Job Details:
06/19/2020
RANGE GE JBP80W0K1WW "Customer complaint that you cannot adjust temperature on the control, confirmed, unit needs new control; ordrng 1 WB27T11311 (CNTRL), used 1 undefined (Shipping) from stock"
Near Solon, OH 44139
Dan H
Job Details:
06/19/2020
DRYER MAYTAG MEDB955FW1 "Customer complaint of rattle/ rumble noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
Near Aurora, OH 44202
Brian M
Job Details:
06/19/2020
WALL OVEN KITCHENAID KEBS107SSS00 "Cc unit will not heat after self clean Found thermal cutoff open Needs thermal fuse and thermostat ; ordrng 1 WP8304452 (fuse-thrml) and 1 WPW10131825 (sensor), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRF560SEHW00 Installed water filter and carbon filter ; used 1 SHIPPING (shipping and handling) from stock
Near Westlake, OH 44145
Corina B
Job Details:
06/19/2020
REFRIGERATOR HOT POINT HTS17GBSERWW CC that they had a brownout and the unit is not cooling. Checked freezer 0-5* ff 36* to 42*. Unit working as designed. Optest ok; used 1 Senior discount from stock
Near Cleveland, OH 44120
Joe O
Job Details:
06/19/2020
DISHWASHER KITCHENAID KDTM354DSS5 Installed element and control. Ran diagnostics test cycle. Op test ok
Near Kent, OH 44240
Brian M
Job Details:
06/19/2020
RANGE JENN-AIR JGRP430WP00 Wrong parts shipped customer received dishwasher adjuster kit instead of the controlsNeeds to reorder parts ; schdld next appmnt for 6/29 MON !
Near Kirtland, OH 44094
Joe O
Job Details:
06/19/2020
REFRIGERATOR KITCHENAID KSRS25FTBL00 "Installed optics. Cycled ice maker. Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Mogadore, OH 44260
Brian M
Job Details:
06/19/2020
WASHER MAYTAG MVWB855DC3 Installed control and UI Ran auto test and calibration OP Test Ok
Near North Olmsted, OH 44070
David R
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Replaced part. Tested, op test ok"
Near Seven Hills, OH 44131
Corey L.
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW05 "Customer complaint there is moisture in frz on door seal, confirmed, did find a little water built up in bottom door gasket, found top ff gasket not fully inserted into channel on door, corrected gasket, advised a little condensation with these drastic t
Near Atwater, OH 44201
Brian M
Job Details:
06/19/2020
WASHER MAYTAG MHW5630HC0 Cc unit shakes and bangs side wall Checked suspension and made sure unit is leveled Per service bulletin needs control board replaced ; ordrng 1 W11322901 (cntrl-elec)
Near Chardon Township, OH 44024
Joe O
Job Details:
06/19/2020
WALL OVEN JENN-AIR JJW3430DS02 Cc: f2e1 errorFound error code f2e1(stuck/shorted key). Connections on unit are good. Needs uiUi shows under 5 year parts warranty; ordrng 1 W11087468 (console)
Near Beachwood, OH 44122
Jason N
Job Details:
06/19/2020
MICROWAVE WHIRLPOOL WMH31017HS "Cc unit not operatingRan op test, unit flashing f1e4 for Mw relay. Checked wiring to 4903 relay on board, good connections. Unit needs control board.; ordrng 1 W10892389 (cntrl-elec)"
Near Lorain, OH 44053
Gabriel P
Job Details:
06/19/2020
RANGE KENMORE 790.7433931 "Cc that the oven is taking too long to reach the temp and sometimes it will stay in 250 and it doesn’t go any higher. Sensor probe checked good. Igniter took 2 min to light. Explain cust Replaced igniter from truck stock,opt test ok ; used 1 12400035 (IG
Near Gates Mills, OH 44040
Jason N
Job Details:
06/19/2020
REFRIGERATOR JENN-AIR JFC2089WEM9 "Cc unit won’t stop making ice, bail arm brokeFound bail arm popped out of switch hole. Reinserted. Ice maker will now stop making ice when container is full."
Near Strongsville, OH 44136
Corey L.
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "Customer complaint water leaking onto floor, confirmed, found sheet of ice on bottom of frz, found evap drain clogged, unit has old dick bill style drain tube, unit is over 5 yrs parts only covered with S38253, quoted to replace, ok, replaced drain tube
Near Chardon Township, OH 44024
Joe O
Job Details:
06/19/2020
DISHWASHER GE PDT715SYN0FS "Cc: leaking under cabinets, not spraying, dispenser lid fell offFound unit leaking from sump area. Found leaking from around the sump housing and sump hose. Needs sump mold, sump kit, and dispenserSump mold shows out of stock. Office to reschedule; ordrn
Near Parma, OH 44134
Corey L.
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint fridge door baskets torn and doors uneven, confirmed torn ff door baskets, two corners on right and one on the left are showing magnetic strip, ordering gaskets, leveled unit with feet; ordrng 2 W10830162 (gasket-fip)s"
Near Westlake, OH 44145
Corina B
Job Details:
06/19/2020
REFRIGERATOR KITCHENAID KSSO36QMB01 "CC that the freezer is not keeping temp. Checked the Fz thermistor 13k ohms for 17*. Cathy t/l checked the evap frost pattern partial frost. Will need a compressor,evap, heat exchanger and filter. Cust does not want to repair. ; ordrng 1 W10841139 (Compr
Near Concord Township, OH 44077
Joe O
Job Details:
06/19/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Cc: frost build up in freezerCustomer states it happened for a couple weeks. All gaskets are sealing. Advised customer on loading to avoid the door sticking open. Raised wheels to help door close. Could not locate the cause. Op test ok
Near Maple Heights, OH 44137
Corina B
Job Details:
06/19/2020
WASHER CROSLEY CAW42114GW2 CC that the unit is not putting enough water in and isn’t finish a cycle. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Cust was washing one rug when it didn’t finish a cycle. Advised cust to have 6-8 bath towels equals a full load. Ran a rinse and spin with
Near North Ridgeville, OH 44035
David R
Job Details:
06/19/2020
WASHER MAYTAG MVWC555DW1 "Cc won’t agitate/spin. Ran diagnostics error codes. F7E5 Shifter error ode. Tested and found band shifter not shifter from agitate to spin. Replaced with t/s tested. Ran diagnostics test, good. All components working. Op test ok; used 1 W10913953 (ACTUAT
Near Brecksville, OH 44141
Corey L.
Job Details:
06/19/2020
WASHER MAYTAG MVWB855DC2 "Customer complaint washer not working, confirmed washer not turning on, ran diagnostics found f6e1 and f6e2, connections good, unit is sharing outlet with alarm system, advised to have unit installed on a dedicated outlet, quoted to replace both boards W
Near Moreland Hills, OH 44022
Dan H
Job Details:
06/19/2020
DRYER MAYTAG MDG9606AWW "Customer complaint that unit makes loud thumping noise, confirmed , found a screw on the drum fins backed out, tightened, op test good"
Near Chardon, OH 44024
Corina B
Job Details:
06/19/2020
DRYER ROPER RED4440SQ0 CC that there is noise when running. Found the support rollers and idler pulley are worn. Replaced the Ryder repair kit from t/s.optest ok. ; used 1 4392065 (Repair kit) from stock
Near Parma, OH 44134
Corey L.
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVS03 "Customer complaint ice maker not working, confirmed, jumped ice maker, ice maker started to cycle and stopped after only 1 second, im failed, unit needs im asm; ordrng 1 ED2KHAXVS03 (IM), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping
Near Independence, OH 44131
Corina B
Job Details:
06/18/2020
ICEMAKER WHIRLPOOL WUI75X15HZ00 CC that the unit does not turn on. Checked outlet good. Checked power at p1 bl and wh 0 volts. Will need a new cord; ordrng 1 W11123917 (Harness)
Near Painesville, OH 44077
Joe O
Job Details:
06/18/2020
WASHER MAYTAG MVWB835DW4 "Cc: unit will not power on, lid brokenFound error codes f6e2(communication error) f6e3(communication error) and f5e2(lid will not lock). Needs control and ui; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
06/18/2020
WASHER GE GUD27ESSJ0WW "Unable to remove basket from gearcase shaft, unit needs new tub, hub washer, and spaner nut ; ordrng 1 Wh45x21995 (Tub) and 1 Wh01x22787 (Hub washer) and 1 Wh01x10618 (Spaner nut)"
Near North Madison, OH 44057
Jeff M
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Sump is seized needs a new pump est only; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
06/18/2020
WASHER GE GUD27ESSJ0WW "Unit needs new tub, basket, and hub washer ; ordrng 1 Wh45x21995 (Tub) and 1 Wh01x22787 (Washer hub) and 1 Wh45x23154 (Basket)"
Near Rocky River, OH 44116
Corey L.
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 "Installed parts listed, op test good"
Near Parma, OH 44134
Corey L.
Job Details:
06/18/2020
WASHER MAYTAG MVWB300WQ1 "Customer complaint washer makes very loud noise when in spin, confirmed, bearings failed, quoted to replace with ts part, ok replaced bearings with kit, op test good; used 1 SENIORDISCOUNT (senior discount), and 1 W10435302 (BEARING) from stock"
Near North Ridgeville, OH 44039
David R
Job Details:
06/18/2020
WASHER MAYTAG MVWC555DW1 "Customer had part, was control, had a different company out. Hacked over everything , found Lid Lock error code. Replaced control and lid lock from t/s. Ran diagnostics test. Washplate making noise. Found washplate stripped. Ordering washplate out. ; or
Near Rocky River, OH 44116
Corina B
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 Replaced the hinge and spring. Optest ok
Near Parma, OH 44134
Corey L.
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint frz light is out, confirmed found frz led and ff ceiling leds out, found frz module failed, harness came apart from wires when removing led, used splicing kit supplied with module to re-wire, op test good"
Near Independence, OH 44131
Corina B
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXB00 CC that the unit is leaking on the right side. Found the waterline that comes from the the supply is cracked. Part is no longer available. Can buy waterline from the store to repair. ; used 1 W10290356 (Waterline) from stock
Near Mayfield Heights, OH 44124
Dan H
Job Details:
06/18/2020
REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that unit is freezing milk and eggs in fresh food section , called whirlpool techline spoke to tj, advised to set freezer to max, lower temp setting one notch and to block off half the air flow from freezer section."
Near Elyria, OH 44035
David R
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW4816FW2 "Basket not needed, customer has. Explained to customer how baker sits. Customer said at one point heard a weird noise and smelled like something burning. Customers only ran once. No error codes but did find that the hot water was turned off to it, correc
Near Cleveland, OH 44139
Brian M
Job Details:
06/18/2020
DISHWASHER KITCHENAID KUDI01ILBL6 "Cc unit has several issues , motor is really loud on start ups, top rack is falling apart , and door is really squeaky when opening and shutting Found wash motor to be extremely loud like a bearing inside is bad, found upper wash rack and tracks to be cr
Near Middlefield, OH 44062
Brian M
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 Installed clip from control OP Test Ok
Near Solon, OH 44139
Brian M
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit not making ice Found ice maker motor to be damaged Needs ice maker ; ordrng 1 W10873791 (icemaker)
Near Elyria, OH 44035
David R
Job Details:
06/18/2020
WASHER AMANA NTW4516FW3 "Cc water leaking from valves. Leaking from house valve, with new and old hoses on. Let customer know we don’t handle anything along the lines of that. Will need to contact a plumber. Checked over unit, op test ok. No error codes. Let customer know to run
Near Mentor, OH 44060
Jason N
Job Details:
06/18/2020
DRYER GE GTD42GASJ1WW "Cc unit not heating againRan dryer cycle test, no heat, no ignition of ignitor. Checked power to ignitor, 0v. Checked all thermals. Found outlet thermistor open, jumped out to verify. Ignitor receiving 120v. Unit needs outlet thermistor. ; ordrng 1 WE04X
Near Elyria, OH 44035
David R
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW4816FW2 "Plugged in. Started a diagnostics cycle, no error codes. All components working, ran manual cycle. All components working. Op test ok"
Near Wickliffe, OH 44092
Jason N
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW8900BC0 "Cc unit stopped working, water in tubFound unit stuck in drain mode, canceled, drained water from tub, pulled pump. No debris found in hoses or impeller. Unit needs drain pump. ; ordrng 1 WPW10409079 (pump-water12105), used 1 SHIPPING (shipping and handl
Near Euclid, OH 44123
Jason N
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Cc unit water dispense slowDispense test verified slow water dispense. Checked pressure at filter head inlet from water source, good psi. Asked customer how recently filter has been changed, about 4 mo. Ago and it didn’t help. Checked reservoir, not froz
Near Madison Township, OH 44057
Jeff M
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new part unit tested good
Near North Madison, OH 44057
Jeff M
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 called tl a 3rd time in order to force the incorrect larger size bolt into the striped out cabinet nuts the hinge needs to be drilled out unfortunately it’s eight gauge hardened steel which would require very specific drillbits and oil feedline and a smal
Near North Ridgeville, OH 44039
David R
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc wasn’t spinning clothes out are much as she thought they would, noises, moved by itself. Ran diagnostics, no error codes. Ran diagnostics cycle, all components working. Ran calibration. Looked underneath unit and nothing loose or anything. Suspensions
Near Moreland Hills, OH 44022
Brian M
Job Details:
06/18/2020
WALL OVEN WHIRLPOOL KEBS287DBL4 Cc unit shut off and gave PF error and then also screen went blank and oven was still on Could not duplicate a issue but sounds like a micro computer issue Needs control board Board is NLA 4448871; ordrng 1 4448871 (cntrl/mcrosw)
Near Perry Township, OH 44057
Jeff M
Job Details:
06/18/2020
WASHER MAYTAG MAV6000AWW So the drum is spinning free the machine still works. The brakes are gone there is no brake assembly left it’s also discontinued so I cannot be fixed. The units over 25 years old
Near Painesville, OH 44077
Jeff M
Job Details:
06/18/2020
SXS REFRIGERATOR FRIGIDAIRE GLRS267ZAW4 Installed new part unit tested good
Near Painesville, OH 44077
Jeff M
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Installed new part unit tested good
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW4816FW2 Parts were not needed. I pressed and held the cancel button canceled everything out customer was using too much soap I explain to him how to properly use and load the machine
Near Painesville, OH 44077
Joe O
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc: ice cubes sticking together, not dispensingFound cubes sticking together in ice bin. Found ice maker slanted slightly slanted forward. Making small cubes towards the rear of unit, larger cubes to the front. Advised customer the unit needed leveled. O
Near Olmsted Falls, OH 44138
David R
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc ice build up, alr day defrosted themselves a couple of times, FZ Icemaker not working. Found Service Pointer. Read through everything and followed directions. Control board is not up to date reading 6.0.0. FZ Icemaker is prior to the date it needs to
Near Bedford, OH 44146
Dan H
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDC-17A "customer complaint that unit is leaking and not draining, found lower door seal worn out , unit drains when drain hose is removed from house plumbing, advised customer that they need a plumber to correct+t, unit need new lower door seal, part is no long
Near Warrensville Heights, OH 44128
Brian M
Job Details:
06/18/2020
DISHWASHER AMANA ADB1400AGS1 Cc spray arm fell off and burnt on heater Found lower spray damaged Needs spray arm Customer to install ; ordrng 1 WPW10319027 (spray arm)
Near Euclid, OH 44123
Jason N
Job Details:
06/18/2020
DISHWASHER MAYTAG MDB7749SBM2 Cc lower rack wheels fallingConfirmed lower rack transport wheels are absent save for one. Replaced all wheel assemblies using customer supplied pre Id parts. Lower rack transport test good.
Near Euclid, OH 44117
Jason N
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit not powering onChecked power at outlet, good at 123v, but hot and neutral reversed.Able to run diagnostics, found codes f0e5 for offbalance load, f8e1 for valve failure, f0e2 for oversuds, f5e2 for lock failure, and f0e1 for load in unit while in
Near Westlake, OH 44145
Gabriel P
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced parts . Op test ok
Near Rocky River, OH 44116
Gabriel P
Job Details:
06/18/2020
DISHWASHER KITCHENAID KUDE48FXSS5 "Replace pump and ran calibration test,opt test ok ,no leaks"
Near Westlake, OH 44145
Gabriel P
Job Details:
06/18/2020
REFRIGERATOR JENN-AIR JFD2589KES Found temperature setting going up and down by itself to customer that they will need control spoke to senior tech Brian and say same thing also found water tank frozen not allowing water to come on remove ice frozen water started working and coming out c
Near Richmond Heights, OH 44143
Joe O
Job Details:
06/18/2020
REFRIGERATOR AMANA A8RXNGFBS02 "Cc: not cooling properly in ff sectionFound ff temps at 50 degrees. Freezer temps at 18 degrees. Customer states if items are in the rear of ff section they sometimes freeze. Found freezer is over stocked. Found unit has a good frost pattern. Good air fl
Near Beachwood, OH 44122
Jason N
Job Details:
06/18/2020
WALL OVEN KITCHENAID KEBS177DSS7 "Cc unit oven door not closing tightConfirmed oven door springs weak again, not holding door tight in closed position, falling rapidly when opening. Replaced hinges using customer supplied pre Id parts. Door op test good."
Near Cleveland, OH 44109
Dan H
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW4900BW0 "Customer complaint that unit is not cycling, ran diagnostics found f7e1(basket speed fault sensor), and f7e7(motor unable to reach target rpm) error codes, unit passed tachometer test, bearings in gearcase are worn, unit needs new gearcase, customer do
Near Strongsville, OH 44136
David R
Job Details:
06/18/2020
WASHER WHIRLPOOL NTW4516FW3 "Customer had POP. Cc of noise, when filling, spin/agitate. Moved basket by hand, no scraping or anything. Ran diagnostics, no codes. Looked under unit, good, nothing loose. Ran diagnostics cycle, good, all components working. Ran a normal cycle with a lo
Near Cleveland, OH 44120
Corina B
Job Details:
06/18/2020
WASHER MAYTAG MET3800TW2 "CC that the unit does not put enough water in. Found the timer not engaging. Will need a new timer. ; ordrng 1 WPW10124193 (Timer), used 1 Shipping from stock"
Near Rocky River, OH 44116
Gabriel P
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 Cannot find the noise try doing different things but did not here it
Near Lakewood, OH 44107
Gabriel P
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW72HEDW0 Replace parts. Ran calibration and auto test. Op test ok
Near Olmsted Falls, OH 44138
David R
Job Details:
06/18/2020
WASHER MAYTAG MVWB765FW0 "Cc unit when you start up will switch back and forth between sensing and wash, agitator will rotate slowly. Correct power coming into unit. F7E5, F5E2 erorr codes. Can move basket freely. When going through diagnostics test, it keep going back and forth
Near Lakewood, OH 44107
Gabriel P
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc that the unit is leaking from the bottom. Checked the valve , is completely dry. No water leaks from drain pan. Found a pin hole on main water line, the one that come about from the wall to the unit no leaks on uni. Op test ok.also unit is only 3 mont
Near Garfield Heights, OH 44105
Dan H
Job Details:
06/18/2020
RANGE MAYTAG MGR6600FZ1 "Installed new oven temperature sensor , op test no good , unit needs new control; ordrng 1 W11323275 (Cntrl)"
Near Mentor, OH 44060
Joe O
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Installed ice maker. Cycled ice maker. Op test ok
Near WARRENSVL HTS, OH 44122
Jason N
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID K2TREFFWWH00 "Installed evap fan motor, cleared frost from freezer cavity. Op test good."
Near Garfield Heights, OH 44105
Corina B
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced the ice maker and switch. Optest ok.
Near Cleveland, OH 44109
Dan H
Job Details:
06/18/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good"
Near Cleveland, OH 44120
Joe O
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL KSBP25IVSS01 Installed control. Fan running consistently. Auger motor still not functioning. Auger is receiving proper power. Needs auger motor. ; ordrng 1 W10271509 (motor15632)
Near Franklin Township, OH 44240
Brian M
Job Details:
06/18/2020
DRYER AMANA NGD7200TW Cc of unit not heating Found igniter open Replaced using truck stock Ran test cycle OP Test Ok ; used 1 279311 (IGNITOR) from stock
Near Aurora, OH 44202
Brian M
Job Details:
06/18/2020
DRYER MAYTAG MGDB880BW0 Cc unit is loud and making noise Found idler pulley damaged as well as the right rear wheel Replaced all wheels and idler pulley Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Eastlake, OH 44095
Joe O
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS526SIAE00 "Cc: freezing in ff sectionFound temps in ff at 33 degrees, and freezer at 4 degrees. Found temps set to -5 in freezer and 45 in ff. Advised customer if the unit is trying to cool the freezer to negative temperatures it may still push col air into the ff
Near Cleveland, OH 44102
Gabriel P
Job Details:
06/18/2020
MICROWAVE WHIRLPOOL CAE2745FQ0 Found error code long fill no fill. Checked the drain hose is good. But found hot water turn off. Turned back on. Op test ok
Near Conneaut, OH 44030
Jeff M
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW4816FW Installed new part unit tested good
Near Cleveland, OH 44111
Gabriel P
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW5000DW3 "Ran diag found F5E3 – LID UNLOCK FAULT , F5E4 – LID NOT OPENED BETWEEN CYCLES. Replaced from t/s. Still not working. Try to unlock on auto test still not working. Unit will need main control.; ordrng 1 W11417466 (CONTROL), used 1 W11307244 (DOOR LOCK) fr
Near Cleveland, OH 44106
Corina B
Job Details:
06/18/2020
DRYER WHIRLPOOL WGD5620HW0 "CC that there is an error code. Ran diag F3e3 Inlet Thermistor Open/Shorted. Checked the inlet thermistor, good. Checked vent had a lot of lint. Cleaned vent out. Service pointer to check the vent and inlet thermistor if error code come back to replace
Near Cleveland, OH 44120
Corina B
Job Details:
06/18/2020
WASHER MAYTAG MVWC416FW1 CC that the unit will not start. Found the drain pump on. Held the start button in cleared the code. Gave cust a senior discount ; used 1 undefined (Senior discount) from stock
Near Maple Heights, OH 44137
Brian M
Job Details:
06/18/2020
RANGE WHIRLPOOL WFG320M0BB2 Cc bulb is flickering in oven Found bulb to be partially installed Tightened bulb OP Test Ok
Near Cleveland, OH 44111
Gabriel P
Job Details:
06/18/2020
RANGE WHIRLPOOL WFE320M0EW1 "Checked power going to the unit and outlet , from L1 to N found 0V , from L2 to N found 0V, and from L1 to L2 found 0V. Ask cust to flip the breaker and checked power again had same 0Voltage. Cust will need and electrician. Took pics of terminals on SD-M
Near Cleveland, OH 44120
Corina B
Job Details:
06/18/2020
WASHER WHIRLPOOL WTW7120HW0 Replaced the drain pump. Optest ok
Near Auburn Township, OH 44023
Jason N
Job Details:
06/18/2020
COOKTOP ELE WHIRLPOOL WCG97US6HS00 "Cc unit RF burner taking too long to ignite and flame is differentFound customer using the optional melt cap on RF burner head. This is only used for the smallest burner. Proper cap was stacked on top of middle burner. Installed proper cap, ignition time
Near Parma, OH 44134
Corey L.
Job Details:
06/18/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF3 "Installed ice maker, cycled, op test good"
Near Newbury Township, OH 44065
Jason N
Job Details:
06/18/2020
REFRIGERATOR GE GFE28HMHEES "Cc unit making humming noiseCust showed me 3 videos on her phone of the noise on separate occasions. Could here a buzzing for a few seconds then silence, could not tell where the sound was originating from. Customer stated it’s not all the time and will
Near Cleveland, OH 44118
Joe O
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc: not dispensing iceFound unit is not dispensing ice. Found ice build up under ice bin. Cleared ice. op test ok
Near Cleveland, OH 44111
Gabriel P
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found dishwasher not level properly ,correct issue then ran auto test pass no leaks,opt test ok.also show video to customer that it was not leaking"
Near Cleveland, OH 44111
Gabriel P
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found ice on bin all the way full it’s showing me is working also found food in front vent from fridge advise customer how to better organize fridge to prevent other issue in feature
