We serviced a
AMANA RANGE
Model AGR5844VDW5
Near Lakewood, OH 44107
Brian B
Job Details: 02/02/2018
Oven lighting intermittently. Checked outlet. Outlet has an open ground. Checked burner, burner not grounded. Added ground to burner. Plugged unit into another grounded outlet. Now working properly. Advised customer she will need qualified electrician to repair outlet. Customer paid both jobs with one check... check #8101 ;, Job Cmpltd,
We serviced a
GE DISHWASHER
Model GLDA690MWW
Near Lakewood, OH 44107
Brian B
Job Details: 02/02/2018
Found dispenser not opening every time. Would need new disp. Customer does not want to fix at this time. Do not order part. Customer paid both jobs on one check #8101; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Lakewood, OH 44107
Brian B
Job Details: 02/02/2018
Cc that dishwasher was not working properly, ran diag found error code F4E4 wash motor, motor failure. Ohmed out motor phases from control. 6 to 10 on each winding, correct. Does not prove that motor is good. Will have to replace sump and control. Office to order parts.Customer needs 8am-11am time slot ; ordrng 1 W10866124 (CONTROL BOARD) and 1 W10902372 (WashPUMP), schdld next appmnt for 2/8 THU 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS2
Near Auburn Township, OH 44023
Robert A.
Job Details: 02/02/2018
Installed seal and clip, ran unit, op test ok; Job Cmpltd,
We serviced a
AER5630BAS0 amana
Model range
Near Austinburg Township, OH 44010
Jeff M
Job Details: 02/02/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near Madison, OH 44057
Jeff M
Job Details: 02/02/2018
, I was unable to find an issue with the fill valve’s. The washer had no saved codes I did run a calibration cycle unit tested good; Job Cmpltd
We serviced a
KUDS30IXBT4 KITCHENAID
Model DISHWASHER
Near MAYFIELD VILLAGE, OH 44143
Corina B
Job Details: 02/02/2018
CC that the top was harm is not moving and the unit does not wash the dishes. Advised cust to run the hot water in the sink before starting the dw. Started the unit and the water is barely going threw the arm. The top rack the wheels are falling off. Will need a new pump and motor, and the top adjusters. Called SM to order parts. ; ordrng 1 W10712394 (adjuster) and 1 WPW10780877 (pump&motor), schdld next appmnt for 2/9 FR
We serviced a
FPHD2491KF0 FRIGIDAIRE
Model DISHWASHER
Near Seven Hills, OH 44131
Dan H
Job Details: 02/02/2018
Customer complaint of clicking sound, started normal wash cycle, unit filled and advanced to wash cycle, no unusual noises heard, cancelled cycle, unit drained, no unusual noises heard, started wash cycle again, still no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan H
Job Details: 02/02/2018
Customer complaint that unit is leaking from top of fresh food section, confirmed, found unit leaking at cracked angle fitting from water reservoir connection, removed angle fitting connected new piece of water line, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT ) Job Cmpltd,
We serviced a
MDB8969SDE0 MAYTAG
Model DISHWASHER
Near North Royalton, OH 44133
Macaulay G.
Job Details: 02/02/2018
Replaced all 4 lower rack wheels and both top rack tracks. Tested ok.; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details: 02/02/2018
CC that the unit is not making ice. Fz 15 ff 47 ff evap is good. Ran diag for ice maker, good. Service pointer W11033419B. Will need a new evap cover and control. Called SM to order parts. ; ordrng 1 W10815735 (EVAP COVER) and 1 W10918848 (CONTROL), schdld next appmnt for 2/8 THU
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Lakewood, OH 44107
Brian B
Job Details: 02/02/2018
Cc that dishwasher was not working properly, ran diag found error code F4E4 wash motor, motor failure. Ohmed out motor phases from control. 6 to 10 on each winding, correct. Does not prove that motor is good. Will have to replace sump and control. Office to order parts.Customer needs 8am-11am time slot ; ordrng 1 W10866124 (CONTROL BOARD) and 1 W10902372 (WashPUMP), schdld next appmnt for 2/8 THU 8-11,
We serviced a
WTW8000DW2 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 02/02/2018
Customer complaint that unit is not spinning out clothes, ran diagnostics found f0e5(off balance ), and f0e3(over loaded) error codes, ran high speed spin in manual test cycle, unit spins, drain pump is working, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Ravenna, OH 44266
Robert A.
Job Details: 02/02/2018
Good water flow through door, checked upper i/m bin 1/2full, mold full, cust states that unit started making ice yesterday, poss air in line, cust to watch; Job Cmpltd,
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Macaulay G.
Job Details: 02/02/2018
Replaced ice maker water inlet tube. Filled ok.; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Ravenna, OH 44266
Robert A.
Job Details: 02/02/2018
Good water flow through door, checked upper i/m bin 1/2full, mold full, cust states that unit started making ice yesterday, poss air in line, cust to watch; Job Cmpltd,
We serviced a
WRF989SDAE01 whirlpool
Model refrigerator
Near Lorain, OH 44055
Paul H.
Job Details: 02/02/2018
FC temps 3F, RC temps upper 40s, airflow is good, no ice buildup, has bad RC thermistors, ordering, ; ordrng 1 WPW10277799 (harns-wire
We serviced a
MEDC215EW1 maytag
Model dryer
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 02/02/2018
The unit is a electric dry. It is producing heat. I took a picture of the exiting vent for the dryer was on. The vent needs claim they gave him dryer vent Wizard‘s number; Job Cmpltd,
We serviced a
MDB8949SBM3 maytag
Model dishwasher
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 02/02/2018
I had the customer turn the breaker back on. I took the front panel off inspected the user interface found damage on the ribbon cable. Inspected the main control for signs of heat I could not find any. i took the bottom panel off inspected all the connections the wiring harness and the L1 in neutral line that comes in from the hardwire everything tested good needs a new user interface; ordrng 1 W10811169 (UI)
We serviced a
WRF540CWHW00 WHIRLPOOL
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details: 02/02/2018
Replaced ice maker. Filled and tested ok.; Job Cmpltd
We serviced a
WTW6600SW2 WHIRLPOOL
Model WASHER
Near Gates Mills, OH 44040
Corina B
Job Details: 02/02/2018
CC that the unit has error code ul. Pushed down on the basket, basket kept bouncing. It needs the suspension rods. Replaced the rods from t/s. Started a normal load with bath towels and then a drain and spin. Optest ok. ; used 1 W10820048 (SUSPENSION) Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 02/02/2018
Customer complaint that unit is not filling, found water valves closed, opened water valves, found drain hose not installed, installed drain hose, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KUDS01FLSS6 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44106
Dan H
Job Details: 02/02/2018
Installed new hinges and seal, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL COOKTOP ELE
Model CCGP2820P
Near Westlake, OH 44145
Brian B
Job Details: 02/02/2018
Cc that burners kept clicking while in use... found burner caps to be miss aligned. Showed customer how to reposition them when he needs to clean top again.. customer paid svc; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/02/2018
Cc blue fab softener stains on clothes, Ran diagnostics, no codes, ran recal, started cycle, good, unit working correct, op test ok; Job Cmpltd,
We serviced a
KRFC704FPS00 WHIRLPOOL
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Corina B
Job Details: 02/02/2018
Cust has plastic waterline advised the cust to install a copper or braided flex line. CC that the water gushes out from the filter. Damage to the Removed the filter and re installed the filter. Turned the water on, count not find any water leaks. Checked the connection. Optest ok. ; Job Cmpltd
We serviced a
JMW2430WW00 JENN-AIR
Model MICRO/OVEN
Near Solon, OH 44139
Corina B
Job Details: 02/02/2018
The parts were never order. ordrng 1 W10217711 (inverter) and 1 W11098747 (MAGNETRON), schdld next appmnt for 2/8 THU
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Euclid, OH 44132
Corina B
Job Details: 02/02/2018
CC that the water valves are leaking. Unit is in the garage. Found the cold water line is frozen and the fill valve has broken off. Advised cust to install insulation around the waterline so this doesn't happen again. Will need a new water valve. Called SM to order part ; ordrng 1 WPW10435242 (valve), schdld next appmnt for 2/8 THU
We serviced a
LSQ9200LQ0 WESTINGHOUSE
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 02/02/2018
Customer complaint that unit is not draining, confirmed, found dead spot in timer, unit spins and drains on casual wash cycle but not normal wash cycle, also found lid switch physically broken, unit needs new timer and lid switch; ordrng 1 3949247V (switch-plg) and 1 WP3951702 (timer), schdld next appmnt for 2/8 THU
We serviced a
MDE9357AYW MAYTAG
Model DRYER
Near North Madison, OH 44057
Dan H
Job Details: 02/02/2018
Customer complaint that unit is not starting, confirmed, found motor not turning on, motor coils are rusted, motor started to smoke when attempting to turn on, unit needs new motor, customer does not want repair
We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/02/2018
Customer had ran a rubber back rug through washer. Did not find any debris from rub in pump. No clocks on pump or drain line. Cleared excess soap from wash tub. Ran normal cycle several times to test. Tested ok. Cleared error codes and ran through diagnostics test cycle. All tested ok. Job Cmpltd
We serviced a
MRT118FFFE01 MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/02/2018
Temperatures in refrigerator are less that 30 degrees and refrigerator is still turning on and running. Office to order control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W10912400 (cntrl-elec), schdld next appmnt for 2/9 FRI
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/02/2018
Replaced ed back feet. Also missing one front foot. Office to order front foot assembly.; ordrng 1 WPW10341186 (foot-level), schdld next appmnt for 2/9 FR
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Robert A.
Job Details: 02/02/2018
checked door seals, good, found both door closers broke, frost at rear of adapter, needs kit per pointer and closers; ordrng 1 W10864519 (ADAPTER KIT) and 1 W11163783 (CLOSER L) and 1 W11188796 (R CLOSER), schdld next appmnt for 2/8 THU ! [**],
We serviced a
WED7000DW1 whirlpool
Model dryer
Near Lorain, OH 44053
Paul H.
Job Details: 02/02/2018
Replace control board,opt test good ; Job Cmpltd
We serviced a
KDTE254ESS2 kitchenaid
Model dishwasher
Near Lorain, OH 44053
Paul H.
Job Details: 02/02/2018
Replace valve,ran diagnostics test,all good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Solon, OH 44139
Robert A.
Job Details: 02/02/2018
c clothes not clean, white streeks,Ran diagnostics, off bal load, ran diagnostic cycle, per pointer needs service kitTalked w/sm; ordrng 1 W11111459 (SERVICE KIT), schdld next appmnt for 2/8 THR
We serviced a
WMH78019HZ0 whirlpool
Model microwave
Near Lorain, OH 44053
Paul H.
Job Details: 02/02/2018
Replace new door,opt test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM
Near Westlake, OH 44145
Brian B
Job Details: 02/02/2018
Found top led lights dim and freezer led light not working. Removed freezer led and found moles connector too far back to reconnect wires. Tried to pull out, connector broken off back in insulation.. called whirl TL, Tebor, 7721200402. He said cannot be repaired, customer will be notified by whirl as to replacing machine.; Job Cmpltd,
We serviced a
GDWT368V55SS ge
Model dishwasher
Near Painesville, OH 44077
Jeff M
Job Details: 02/02/2018
he part was damaged. Reorder part ; ordrng 1 WD15X10014 (water valve),
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near North Olmsted, OH 44070
Brian B
Job Details: 02/02/2018
achine not heating. Found blown house fuse. Replaced fuse, ran test cycle. Op test ok.; , Job Cmpltd,
We serviced a
DFE28JMHEES ge
Model refrigerator
Near Thompson, OH 44086
Jeff M
Job Details: 02/02/2018
The incorrect water valve was ordered. ; ordrng 1 WR55X11146 (valve im water asm),
We serviced a
110.76742500 kenmore
Model dryer
Near Geneva, OH 44041
Jeff M
Job Details: 02/02/2018
Timer sticking overheating machine caused the thermal fuse and the high cut off fuses to blow est only ; ordrng 1 W10480709 (cutoff-tml) and 1 WP3392519 (FUSE) and 1 WP3976577 (TIMER),
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Cleveland, OH 44111
Brian B
Job Details: 02/02/2018
Found freezer door cam worn. Will need new hinge and cam parts. Office to order. Will need 2 people for return visit as water lines and wiring run through bottom hinge and one person needed to hold door up. Customer needs early time slot if poss.; ordrng 1 W10876191 (CAM LOWER) and 1 WPW10249943 (HINGE LOWER) and 1 WPW10257206 (UPPER CAM), schdld next appmnt for 2/9 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QDW04
Near Willoughby, OH 44094
Robert A.
Job Details: 02/02/2018
found valve in drier leaking, lock ring fitting on lowside of comp loose, leaking, needs comp kitNeed 2 techs for repair, unit needs pulled; ordrng 1 W10309990 (COMP KIT), schdld next appmnt for 2/5 MON ! [***],
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0AB01
Near Highland Heights, OH 44143
Robert A.
Job Details: 02/02/2018
Removed unit, reset, replaced grommet, op test ok; Job Cmpltd,
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 02/02/2018
Customer complaint that control panel is not working, confirmed, found no power to unit, found plug not pushed all the way into outlet, unit is recieving power now, started normal wash cycle, unit filled and began washing, unit is operating as designed ; Job Cmpltd
We serviced a
WTW57ESVW1 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 02/02/2018
Customer complaint of lint on clothes, no sharp edges found in basket, found agitator dogs worn out, installed new agitator dogs, started normal wash unit filled and agitated, op test good advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 80040 (DOGS) from stock, Job Cmpltd
We serviced a
MVWC450XW1 MAYTAG
Model WASHER
Near Cleveland, OH 44135
Macaulay G.
Job Details: 02/02/2018
2.5 to 6 k, but getting 15 k on cw winding. Needs motor replaced. Customer to advise
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44132
Corina B
Job Details: 02/02/2018
CC that the oven door is falling out. Found there are no clips on the door. The gasket around the door is falling apart. Found a service pointer W10878790 to install the brackets, ordrng 1 W10883496 (BRACKETS) and 1 WPW10535778 (gaskt-door), schdld next appmnt for 2/8 THU
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Lakewood, OH 44107
Brian B
Job Details: 02/01/2018
Cc dishwasher not heating. Ran diag fault code F7E1 no heat, Ohmed out Heater and it’s open . Needs new heater element Office to order parts ; ordrng 1 W10518394 (heater), schdld next appmnt for 2/8 THU !,
We serviced a
WFG320MOBW2 WHIRLPOOL
Model RANGE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/01/2018
Found spark wire disconnected from igniter. Reconnected wire. Tested ok.; Job Cmpltd
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Madison Township, OH 44057
Corina B
Job Details: 02/01/2018
CC that the unit is leaking. Found the valve is cross threaded with the water line. Will need a new water valve. Called SM to order the parts ; ordrng 1 W10872255 (valve), schdld next appmnt for 2/8 THU
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS
Near Cleveland, OH 44107
Brian B
Job Details: 02/01/2018
Cc that fridge was running hot. Temp of freezer 65 ff 74, Ohmed out whining in compressor was within range, found compressor starter box found failed start device. Needs Starter Replaced. Replaced Start device from T/S temps in freezer and fresh food are dropping. OP TEST OK ; used 1 8201786 (STARTER 7155) from stock,, Job Cmpltd,
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWB
Near Hambden Township, OH 44024
Robert A.
Job Details: 02/01/2018
Installed panel, ran unit, op test ok; Job Cmpltd,
We serviced a
MVWB865GW0 maytag
Model washer
Near Strongsville, OH 44136
Paul H.
Job Details: 02/01/2018
Item stuck in between agitator and basket, removed agitator, removed item, reinstalled agitator, ran test 51, op test ok.; Job Cmpltd,
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 02/01/2018
Bulb not lighting up. 120vac to socket. Office to order light socket.; ordrng 1 W10210871 (holder,lamp), schdld next appmnt for 2/14 WED
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44128
Dan H
Job Details: 02/01/2018
Installed new gas valve and ignitor, op test good ; Job Cmpltd
We serviced a
UMV1160CS3 whirlpool
Model microwave
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 02/01/2018
, Replace harness,boil cup of water to make sure it was heating,opt test good ; Job Cmpltd
We serviced a
GFE461LVS whirlpool
Model range
Near Geneva, OH 44041
Jeff M
Job Details: 02/01/2018
The unit has 8 counts of over temp I tested the temp sensor witch tested good the unit needs a new control.; ordrng 1 WPW10308315 (CONTROL )
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 02/01/2018
CC the ice maker is not making ice. Gasket has not arrived to cust house. Checked the door switch and the door is turning the light off but is not cycling the im. Held the light switch in and it cycled. Called tl Brian file # 7721195998. Wants to shim the fz door. The door gasket is not here. Will need to reorder the gasket. ; ordrng 4 2177331 (plastic-sq)s and 1 W10830162 (gasket-fip), schdld next appmnt for 2/8 THU
We serviced a
WTW4815EW1 whirlpool
Model washer
Near Willowick, OH 44095
Chad P.
Job Details: 02/01/2018
Plugged unit in and started normal wash. Unit did fill and agitate. Canceled cycle and ran diagnostics. No stored faults. Ran service test mode and calibrated. No faults. Advised Cust to not hold button down to start the cycle. Only give it a quick press. Op test ok. ; Job Cmpltd,
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 02/01/2018
Found that dishwasher was not receiving water from supply line. Supply line is an anti burst line. Valve in line was tripped. Reset line and tested ok. Once dishwasher called for water a second time, valve shut off again. Supply line needs to be replaced with standard stainless steel supply line.; Job Cmpltd
We serviced a
KBFS20EVMS1 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 02/01/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Fairview Park, OH 44126
Brian B
Job Details: 02/01/2018
Cc dishwasher not draining . Replaced pump and control , ran test cycle OP TEST OK; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB1
Near Chardon, OH 44024
Robert A.
Job Details: 02/01/2018
Inspected unit, found vent leaking, needs vent asm, also per svc pntr needs seal and striker kit; ordrng 1 W10542314 (DOOR SEAL/STRIKER) and 1 WP8269259 (GASKET) and 1 WPW10329609 (VENT) and 1 WPW10334900 (BEZEL), schdld next appmnt for 2/8 THU !,
We serviced a
WRS322FDAM04 whirlpool
Model refrigerator
Near Brecksville, OH 44141
Chad P.
Job Details: 02/01/2018
Found condenser vibrating. Added shims to stop vibration. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Gates Mills, OH 44040
Tim G.
Job Details: 02/01/2018
Complaint that the unit will not drain. Checked and found the unit full of water. Found the drain pump to run but the unit not draining. Checked and found the drain hose blocked. Snaked drain and found unit to drain. ; Job Cmpltd,
We serviced a
MVWX655DW1 whirlpool
Model washer
Near Westlake, OH 44145
Paul H.
Job Details: 02/01/2018
No prove of purchase,look it up in sd web nothing pop up ,told customer to provide prove of purchase to Whirlpool,to get us back out
We serviced a
WDF560SAFM1 whirlpool
Model dishwasher
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/01/2018
Replace the CNTRL elect,CNTRL core,and sump motor,ran diagnostics test, op test ok. No leaks!; Job Cmpltd
We serviced a
FGHB2866PFJA frigidaire
Model refrigerator
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/01/2018
The unit is freezing in the rear again. When I install the previous gasket kit I must’ve done it incorrectly somewhere. Re-order the gasket kit; ordrng 1 5303918784 (GASKET KIT),
We serviced a
NTW4600YQ1 amana
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/01/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KFIS29PBMS03 KITCHENAID
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina B
Job Details: 02/01/2018
CC that the im is not working. Ff 39 fz 5 im 15. Ran test 56 no codes, test 57 found home position, test 59 fan motor is running, test 31 thermistor passed, test 45 filled. The ff evap is good. Called tl Joel file # 7721194477. Had me run test 15, bin full. Bin does not have any ice in the bin. Had me pull the UI out and check connection j5 red/black and black/green found the connection was not plugged into the unit. Plugged the connection into the UI. Ran test 15 bin empty then when turning off the im bin full. Optest ok. ; Job Cmpltd
We serviced a
JENN-AIR WALL OVEN
Model JJW2730WS02
Near Westlake, OH 44145
Brian B
Job Details: 02/01/2018
Replaced control panel. Tested ovens. Op test ok.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Brian B
Job Details: 02/01/2018
Removed left hand door, swapped over all components, Installed new door, Op Test Ok ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7590FW0
Near Cleveland, OH 44102
Brian B
Job Details: 02/01/2018
Dryer will not start checked line voltage 240v at terminal, Ohmed out motor circuit per tech sheet, will need control board. Part is showing as discontinued office to research and contact customer to R/S. Will also need to replace console as tech cannot be sure if it is good. Will need control and console.; ordrng 1 W10625544 (cntrl-elec) and 1 W10919209 (CONSOLE), saved tckt [SdLink\304030a.png
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Auburn Township, OH 44023
Robert A.
Job Details: 02/01/2018
Cc ui will go off unit shuts down, then disp flashes, unit came on 2 days later and has been fineTemps good, ran diognastics, tested fans damper, comp ect, all tested good, Outlet correct, power correct, cycled power to unit, unit turned back on, good, unit is plugged into a surg protector, poss that was the issue, Unable to duplicate, op test ok; Cllctd $96.02 Check # 1165, Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Aurora, OH 44202
Robert A.
Job Details: 02/01/2018
Ran diagnostics stuck key, replaced ui, tested unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/01/2018
Found drain pump broken Off 1606002382; ordrng 1 W10876537 (DRAIN PUMP), schdld next appmnt for 2/7 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44120
Tim G.
Job Details: 02/01/2018
Complaint that the unit is not spinning the clothing out. Checked unit for errors and found a F0E5 out of balance load detected. Tested unit in auto test mode and found the unit was was very un level causing the out of balance errors. Leveled the unit and found a better spin to the unit. Advised the customer to use no more than 2tbls of detergent (tech found excessive suds when testing the unit). Customer also has unit plugged into a power strip that also has a cable amplifier plugged into as well that could cause feed back causing the unit to not work correctly. Customer to contact a electrician. ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.29522801
Near Cleveland Heights, OH 44106
Tim G.
Job Details: 02/01/2018
Complaint that the unit is leaking when spin. Checked and found the units drain hose to have a pin hole. Unit needs a drain hose. Quoted customer for repair and they declined at this time and will let us know if they want it repaired. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44120
Tim G.
Job Details: 02/01/2018
Complaint that the unit has long dry times that the customer needs to run back to back cycles. Checked unit and found over a 20’ foil style vent on unit. Tech explained to the customer that the type of venting they are using is not only a potential fire risk it will also cause long dry times. Tech also for the lint screen to be covered in fabric softener after running it under water and found the water to not drain. Tech advised the customer that if they choose to continue the use of fabric softener they need to scrub the lint screen once a week. Unit working at normal op. ; Job Cmpltd,
We serviced a
MAV7600AWW whirlpool
Model washer
Near Independence, OH 44131
Chad P.
Job Details: 02/01/2018
Installed hose and clamps. Op test ok. ; Job Cmpltd,
We serviced a
WTW5600XW0 whirlpool
Model washer
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/01/2018
Ran diagnostics f7e5 shifter fault, however unit has bearing noise as well, needs a gearcase, quoted, gearcase W11132267
We serviced a
JMW2427DS00 whirlpool
Model microwave
Near Concord Township, OH 44077
Jeff M
Job Details: 02/01/2018
Unfortunately theblack ui was ordered the stainless steel one is what was needed I have the incorrect user interface for return; ordrng 1 W10887862 (UI SS),
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Macaulay G.
Job Details: 02/01/2018
Found frost built up from not defrosting. Defrosted fresh food evaporator and put thermistor in proper spot. All functions are normal.; Job Cmpltd
We serviced a
665.13255K114 kenmore
Model dishwasher
Near Painesville, OH 44077
Jeff M
Job Details: 02/01/2018
, Installed new part unit op tested good
We serviced a
MDB7749AWW2 MAYTAG
Model DISHWASHER
Near Orange, OH 44022
Dan H
Job Details: 02/01/2018
Installed new user interface, op test good ; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 02/01/2018
Replaced the parts listed. Optest ng. Found the waterline going to the water dispenser is leaking. Had water coming down the back of the unit. Checked the connection and has air bubbles in the waterline. ordrng 1 8201537 (fitting), schdld next appmnt for 2/7 WED
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Dan H
Job Details: 02/01/2018
Installed new compressor, op test no good, can hear unit leaking r134a from back panel as fast as it is going in, called whirlpool techline spoke Bruce, sent for review for possible non repairable, file number 7721192044; Job Cmpltd
We serviced a
WRF736SDAM10 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 02/01/2018
Arrived to find unit has completely recovered from frost on evap. Possible Door was being left open or changing defrost to timed corrected the issue. Cust states that ice maker seems to be leaking. Replaced filter for Cust and purged line. Turned on ice maker and let cycle. No noises and I.m. Cycled correctly. Op test ok. ; Job Cmpltd,
We serviced a
MER6875AAN MAYTAG
Model RANGE
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 02/01/2018
Both ovens having runaway temps, probes are good, only commonality is board, ordering; ordrng 1 WP5701M799-60 (cntrl-elec)
We serviced a
KBFS25EWBL7 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Jeff M
Job Details: 02/01/2018
Installed new part unit op tested good. The old units heating element was not working so it was. Binding up as it try to dump the ice; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 02/01/2018
Customer showed a video of the washer making the high pitched noise. Found no physical damage that would cause the issue. Office to order gear case and thrust washer.; ordrng 1 W10811956 (drum assy) and 1 W11032711 (washer), schdld next appmnt for 2/8 THU
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Eastlake, OH 44095
Corina B
Job Details: 02/01/2018
Replaced the door cams. Optest ok. ; Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICRO OVEN
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/01/2018
Based on symptoms, appears to be an interlock issue, intermittent, could not find harness in t/s at this time, will investigate at end of day, ordering; ordrng 1 W10450407 (harns-wire),
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Mogadore, OH 44260
Robert A.
Job Details: 02/01/2018
Found rust spote on front panel, replaced, op test ok; Job Cmpltd,
We serviced a
KUDS35FXSS8 KITCHENAID
Model DISHWASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 02/01/2018
Verified power to unit, no response from UI, UI and main board not communicating, both covered under entitlement, ordering.; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10481125 (panel-cntl)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF120PAFS0
Near Kent, OH 44240
Robert A.
Job Details: 02/01/2018
Found bottom spray arm came off, landed on heater, needs spray arm Cust to install; ordrng 1 WPW10340527 (LOWER SPRAY ARM),
We serviced a
JVM1540DN1WW GE
Model MICROWAVE
Near Mentor, OH 44060
Jeff M
Job Details: 02/01/2018
Installed new part unit op tested good ; Job Cmpltd