Service History 589 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mentor, Ohio 44060

Joe O

Job Details: 06/06/2023

"Installed pump, and harness. Ran auto test. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Ravenna, Ohio 44266

Brian M

Job Details: 06/06/2023

Cc of noise After a long wash test finally heard noise Sounds internal possibly a gearcase ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (belt) and 1 W11026785 (motor-drve) and 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Strongsville, Ohio 44149

Manny

Job Details: 06/06/2023

"Cc unit middle rack difficult to pull in and out, verified and adjusters broken, replaced with TS#w10712394, opt test ok; used 1 W10712394XXX (XXNO REORDERADJUSTER) from stock"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 06/06/2023

"Cc unit not powering onChecked power in to unit at terminal block, good at 244 L to L and 117 L to N, found neutral screw loose on terminal block and ground is connected to neutral from power cord. Corrected power cord installation, connected ground wire to ground screw and connected chassis neutral to terminal block. Ensured all screws tight on terminal block. Unit powered on. Ran test cycle. All functions working properly. Op test good."

We serviced a

KITCHENAID RANGE

Model KGRS505XSS00

Near Strongsville, Ohio 44149

Angel

Job Details: 06/06/2023

"Cc that both ovens on unit were not preheating. Confirmed tried preheating and nothing checked igniter and bottom one was weak at 2.76amps but top one was good at 3.36amps but would still not preheat checked valve to make sure it was on and it was top is working fine so theres gas getting to unit. Gave customer estimate and decided just to buy new.; ordrng 1 WPW10518493 (Valve) and 1 WPW10324738 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Strongsville, Ohio 44136

Manny

Job Details: 06/06/2023

"Cc unit has no power verified and unit not turning on but lets me in diagnostics; ordrng 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model TBX22VIBLRWW

Near Perry, Ohio 44081

Dan

Job Details: 06/06/2023

"Customer complaint that unit is not cooling, freezer section temperature at 12 degrees, fresh food section temperature at 63 degrees, found evaporator frozen solid, found defrost thermostat open, I would advise that they do not repair though, compressor sounds like its full of gravel; ordrng 1 WR50X10010 (Def tstat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Painesville, Ohio 44077

Joe O

Job Details: 06/06/2023

Cc: freezer door seal not staying in doorFound the door does not have a deep enough grove to hold the gasket. Needs freezer doorOffice to reschedule ; ordrng 1 LW10638683 (dor-fip)

We serviced a

JENN-AIR RANGE

Model JES1450FB0

Near Oberlin, Ohio 44074

Angel

Job Details: 06/06/2023

"Cc that unit is not passing 310* when preheating. Verified and found bake element shorted will need element replaced ordering part.; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE RANGE

Model 79073433314

Near Cleveland, Ohio 44104

Bill

Job Details: 06/06/2023

"Cc oven not turning on, confirmed cc at last visit. Installed new igniter, tested in front of customer. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Mentor, Ohio 44060

Corina H

Job Details: 06/06/2023

CC that the ff section is not cooling. Confirmed. Ff 55* fz -2*. A lot of ice and frost build up on the evaporator cover and evaporator. Will need a new control. Replaced the control from t/s. Programmed the control. Steamed out the evaporator. Turned the defrost on. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

KITCHENAID RANGE

Model KODE900HSS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 06/05/2023

Installed controls and ui Ran test bake upper and lower seems to be functioning properly now

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near Strongsville, Ohio 44136

Manny

Job Details: 06/05/2023

"Cc unit not running, verified and unit has power but wont running, took apart and belt broken, 2 of the rollers are shattered, bulkhead is worn out were drum was grinding, unit needs, bulkhead, shaft, repair kit and possibly motor since its hard to spin by hand, customer will not proceed with the repair.; ordrng 1 8565061 (bulkhead) and 1 WPW10359272 (shaft) and 1 WPW10359271 (roller shaft) and 1 4392067 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW02

Near East Cleveland, Ohio 44118

Corina H

Job Details: 06/05/2023

"CC that the unit does not get cold, freezer over freezes. Confirmed. Fz -3 ff 42. Found a gap on the bottom of the ff section, took a picture. Called t/l Chris. Unit is not repairable."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Avon, Ohio 44011

Angel

Job Details: 06/05/2023

"Cc that ice maker was not making ice but now it is after he unplugged unit and plugged it back in. Verified and ice bin is full of ice and everything is working fine. This unit has the small board on deli drawer which give a lot of issues I explained to them about it and we decided to leave it unplugged to see if it would solve there problem and if not they will need main board and ui replaced because ice maker did not have any error codes or anything wrong showing.; ordrng 1 W10843055 (Control board.) and 1 W10848301 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Solon, Ohio 44139

Brian M

Job Details: 06/05/2023

Installed thermistor Advised to watch. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Fairview Park, Ohio 44126

Angel

Job Details: 06/05/2023

"Cc that unit would not start. Verified and the problem is the latch will need latch replaced, still looked underneath unit and found gearcase leaking as well. Will need gearcase, slider, clutch and latch replaced, gave customer estimate and decided not to proceed with repair. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch), used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS0

Near Columbia Station, Ohio 44028

David R

Job Details: 06/05/2023

"Cc unit over heating and convection not working. Tested Convect fan motor, out of range and not getting 120 vAC from control. Sensor is testing at 1072, following tech sheet. Customer will need main control, convection fan motor, fuse and sensor. ; ordrng 1 WPW10453975 (Main control) and 1 W11414552 (Convect fan) and 1 W10833885 (Sensor) and 1 WP3196548 (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Avon Lake, Ohio 44012

Angel

Job Details: 06/05/2023

Replaced ice door and chute also replaced ice tested unit opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Strongsville, Ohio 44149

David R

Job Details: 06/05/2023

"Valves housing replaced, good. Ran through diagnostics, tested detergent pump, good. Found customer turned detergent dispenser off. Let customer know to check options before starting cycle. Unit its good, Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MB0

Near Parma, Ohio 44134

David R

Job Details: 06/05/2023

Replaced both igniter and valve. Tested. Good. Cycling at 350. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, Ohio 44115

Corina H

Job Details: 06/05/2023

"CC that the unit is not turning on, freezer light is out. Confirmed. No fans or the compressor are running. Found water in the pantry deli control. Disconnected the ui from the pantry. Unplugged unit for 30 seconds and turned on. Will need a control, door, harness and ui. S code S191AQ for the led light in The freezer. Cust knows door takes 6-8 weeks. Still want to replace the control, ui and led light before door comes in. ; ordrng 1 W10815669 (Door) and 1 W11170612 (Harness) and 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11601311 (Led)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X18DW07

Near Bedford, Ohio 44146

Manny

Job Details: 06/05/2023

"Cc that unit is leaking, verified and unit is not hooked to water, customer explained that her husband saw water on the air tower, verified and no water, explained to customer that could have been the door left open or maybe something in between the door and gasket causing the unit to frost up inside, she stated that yes he husband had been putting his hats on top of the units and a couple times she found the hats wedged between the door, unit was in a defrost cycle when I arrive, advise customer to check that nothing is in between the gasket and the door, and if she sees any issues she can contact wpl and well take another look."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Westlake, Ohio 44145

Marie V

Job Details: 06/05/2023

"Replaced water valve, tested and filled up ice maker. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Painesville, Ohio 44077

Jason N

Job Details: 06/05/2023

"Cc unit making noises during cycle like a belt is about to goRan auto test cycle, slight rumbling noise during spin. Ran manual high speed spin test, found low rumble as well as high pitched squealing at higher rpms. Unit will need gearcase replaced. Customer declined repair. Estimate only.; ordrng 1 W11393685 (Gearcase)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Lakewood, Ohio 44107

Marie V

Job Details: 06/05/2023

"Replaced ignitor first, tested oven working as designed. Will bring dsi board for return. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Eastlake, Ohio 44095

Joe O

Job Details: 06/05/2023

"Installed convent fan assembly. Ran test convect bake. Unit preheated. Oven probe and thermal coupler within 10 degrees. Monitored, temps dropped over 100 degrees and did not re ignite. Cancelled convect, restarted convect reading 260 degrees on display thermal coupler reading 186 degrees. Unit reheated after restarting convect. Called whirlpool tech line spoke with rob. He stated sounds like a bad ground on bake circuit. He stated could also be a bad dsi board, or harness. He also stated to ensure unit is on its own dedicated circuit. Customer believes unit is on its own dedicated circuit. Installed grounding strap on burner. Needs dsi board, temp probe, and harness; ordrng 1 W10833885 (sensor) and 1 W10860916 (module-spk) and 1 W11198972 (harns-wire) and 1 W11465340 (Harness)"

We serviced a

GE REFRIGERATOR

Model GTS17DTNJRWW

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/05/2023

Cc fridge not cold Found evap fan getting power but not spinning Needs fan motor ; ordrng 1 WR60X31522 (Fan motor) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Wickliffe, Ohio 44092

Joe O

Job Details: 06/05/2023

"Cc: led out, frosting on ff evapFound left rear led out. Needs evap fan assembly, ff led, and defrosted ; ordrng 1 W11087438 (motor-evap) and 1 W10695459 (module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Aurora, Ohio 44202

Brian M

Job Details: 06/05/2023

"Cc unit not making ice Found valve not letting water flow to ice maker Needs valve ; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Aurora, Ohio 44202

Brian M

Job Details: 06/05/2023

Cc unit cuts out and flashes and drains Found float switch to have water in pan Found unit to be over suds Advised customer on soap usage

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Lakewood, Ohio 44107

Marie V

Job Details: 06/05/2023

"Cc that unit is not heating. Confirmed, unit motor is loud as well. Took unit apart and found heater open, getting 241V. Unit will need new heater and motor. Cust will not fix.; ordrng 1 DC97-14486A (Heater) and 1 DC31-00055G (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Lakewood, Ohio 44107

Marie V

Job Details: 06/05/2023

"Cc of unit not heating. Confirmed, found l2 burned out. Replaced power cord and terminal block from T/S. Tested unit. Op test ok ; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Lakewood, Ohio 44107

Marie V

Job Details: 06/05/2023

"Cc that unit is nor running cycles and that it did not drain . Cust removed water. Ran diag, error code f9e1 product not draining. Removed drain pump. Found some rice, also ran diag cycle. Pass. Unit will need new drain pump, could be overheating, ; ordrng 1 W11462456 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Cleveland, Ohio 44109

Corina H

Job Details: 06/05/2023

CC that the clothes are wet at the end of the cycle. Confirmed. Ran diag. F8e1 long fill. F2e1 stuck key. Tested the hot and cold. Found the hot water valve was turned off. Ran a calibration. Started a rinse and spin cycle with towels. Spun the towels out. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model LSQ9560PW2

Near Euclid, Ohio 44117

Joe O

Job Details: 06/05/2023

Installed lid switch. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Warrensville Heights, Ohio 44128

Joe O

Job Details: 06/05/2023

"Cc: screeching noiseFound no stored error codes. Ran auto test. Found screeching during spin. Replaced belt and cam. Ran drain and spin. No screeching. Op test okCustomer showed pop.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Solon, Ohio 44139

Joe O

Job Details: 06/05/2023

Cc: intermittently not finishing cycleFound error codes f9e1(long drain). Found drain hose installed incorrectly. Customer has no mounting hardware in unit. Pulled unit reseated drain hose. Tested.

We serviced a

WHIRLPOOL COOKTOP ELE

Model WFE535S0LZ0

Near Avon Lake, Ohio 44012

Angel

Job Details: 06/05/2023

"Cc that left front burner was staying on high. Confirmed cc, so I replaced switch tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, Ohio 44134

David R

Job Details: 06/05/2023

Leveled unit out. Had customer check. Good. Op Test Ok.

We serviced a

MAYTAG DRYER

Model Medc465hw0

Near Cleveland, Ohio 44109

David R

Job Details: 06/05/2023

"Cc unit not heating. Customer already replaced heater. Found open thermal cutoff. Will need cutoff kit.. ; used 1 279769 (THERMAL CUTOF) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, Ohio 44108

Marie V

Job Details: 06/05/2023

"Installed nuts, tested unit, no leaks. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Westlake, Ohio 44145

David R

Job Details: 06/05/2023

"Cc unit not leveled/walking. Found RF foot is unleveled, causing unit to tilt and walk. Corrected. Levels. Also advised anti vibration pads as well if needed. All functions good, Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Independence, Ohio 44131

Corina H

Job Details: 06/05/2023

"CC that there is a noise, ice and water do not work. Confirmed. Fz and ff 42*. Checked the the evaporators. Freezer no frost pattern. Ff evaporator is wet. Ran step 4 3 way valve opens up. Found the water filter not seated properly. Will need a compressor and evaporator ; ordrng 1 W11578026 (Evaporator) and 1 W10625070 (Rail) and 1 W11578205 (Compressor) and 1 W11109499 (Drier)"

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KEMS379BBL01

Near Solon, Ohio 44139

Joe O

Job Details: 06/05/2023

Cc: microwave not workingFound when trying to start the unit will click then display start?. Unit acting as if there is a stuck key on ui. Immediately shuts off. Found door switches not engaging in left side of mw door. Needs ui board and interlock switches. ; ordrng 1 W11033422 (interlock) and 1 WPW10317350 (cntrl-elec)

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Brecksville, Ohio 44141

Corina H

Job Details: 06/05/2023

"CC that the unit is not turning on. Confirmed. Checked power at terminal block, good. Found the thermal fuse, open. Replaced the thermal fuse and t stat. Tested heater cycling properly. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Bedford, Ohio 44146

Corina H

Job Details: 06/05/2023

CC that there is a squeak. Confirmed. Found the support rollers worn. Replaced the dryer repair kit. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

GE WASHER

Model GFW430SSM1WW

Near Avon Lake, Ohio 44012

Angel

Job Details: 06/05/2023

"Cc that unit will not spin out clothes. Tested unit and confirmed could not get unit to spin; ordrng 1 WH12X27296 (Ui) and 1 WH12X20898 (Pressure switch) and 1 WH12X27941 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS00

Near Cleveland, Ohio 44108

Marie V

Job Details: 06/05/2023

"Cc that unit makes a loud noise. Cycled ice maker, compressor is running . But fan is not. Took evaporator cover off and found since unit is not leveled, the wayer is rushing down the back wall and froze the fan, causing loud noise while spinning. Corrected issue, now fan is running, try to level unit but explain he will need shim at the back of unit, floor is not level. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Middlefield, Ohio 44062

Brian M

Job Details: 06/05/2023

Cc of leak Found water line with cracks in it Spliced in 5/16th connections OP Test Ok ; used 2 WR02X11330 (5/16 UNION) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Westlake, Ohio 44145

David R

Job Details: 06/05/2023

"Cc unit not cleaning. Found wash motor error. Water and draining good. Just not washing. Good voltage from control. Will need wash motor pump assembly. ; used 1 WPW10605057XXX (XX NO ORDPUMP AND MOTOR ASSY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Garfield Heights, Ohio 44105

Corina H

Job Details: 06/05/2023

"Cust showed pop, sent pic. CC that the filter will not stay in. Confirmed. Found the wrong brand of a filter being is being used. Filter does stay in.Cust provided the correct filter. Filter stays in and does not pop open. Cycled the ice maker, cycles and filled. Advised Cust the ice bin takes 72 hrs to be full, without anyone removing any ice. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 06/05/2023

"Cc that unit is not making ice and making a rattling noise. Verified and freezers evaporator is frosted over will need harness, ui and main board gave customer estimate and decided not to continue.; ordrng 1 WPW10675033 (Control board) and 1 W11109595 (Harness) and 1 W11387384 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Oakwood Village, Ohio 44146

Joe O

Job Details: 06/05/2023

"Cc: leaking top of ff section, not making iceFound water valve frozen and burst. Found temps set to 33 in ff section and -2 in freezer. Advised customer on temp setting. ; ordrng 1 W11482383 (Valve)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Andover, Ohio 44003

Brian M

Job Details: 06/05/2023

"Installed tsat and fuse, test no good Needs motor and timer ; ordrng 1 WP694089 (wheel) and 1 279827 (motor!dryer) and 1 W11566735 (Timer)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS0

Near Painesville, Ohio 44077

Jason N

Job Details: 06/05/2023

"Installed keypad control. Tested functionality, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near East Cleveland, Ohio 44112

Jason N

Job Details: 06/05/2023

"Cc unit hinge cover broken and filter door doesnt stay shutReplaced hinge cover using customer supplied pre Id parts. Confirmed filter door will not latch properly. Unit will need filter door housing replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11347066 (Filter housing)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Cleveland, Ohio 44106

Jason N

Job Details: 06/05/2023

Installed latch. Ran test cycle. Canceled to drain. Found water leaking from underneath unit. Found drain hose was installed incorrectly. Corrected drain hose install and retested. Op test good.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS8

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 06/05/2023

Cc unit door frame off/not assembled correctlyVerified outer door is mis assembled to inner door. Unable to adjust to satisfactory condition. Replaced outer door frame using customer supplied pre Id part. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Bedford, Ohio 44146

Manny

Job Details: 06/05/2023

"Cc that unit has a leveler broken, verified and LF leveling foot missing, unit needs leveling feet, she asked why does leak, explained that the because the unit is missing the front left foot its leaning forward and some of the water is splashing on the tub ring causing the leak.; ordrng 1 W11213957 (feet-lvlng)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Lyndhurst, Ohio 44124

Manny

Job Details: 06/05/2023

"Cc that unit is making the vibration sound again, verified and heard the vibration, took cover off and noticed the insulation I put last time had moved, fixed insulation and secured it with zip tie no noise but customer is upset and wants the unit replaced, Calling techline spoke to Chris, explain the issue and he said if there is no noise at the moment, he advice to tell customers to contact customer service"

We serviced a

AMANA REFRIGERATOR

Model ABB1922FEQ1

Near Mayfield Heights, Ohio 44124

Jason N

Job Details: 06/05/2023

"Cc unit lights in ff section not workingCustomer she tried to change the bulb on the ff section yet lights are still not working. Checked power in to bulb sockets, good at 119v. Found new bulb customer installed is no good, reading open. Customer had another new bulb to install. Installed 2nd bulb, light working. Used truck stock bulb to replace defective customer bulb. All lights now working in unit. ; used 1 8009 (APPLIANCE BULB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Brook Park, Ohio 44142

Marie V

Job Details: 06/05/2023

"Replaced motor, tested it. Op test ok"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 06/05/2023

"Cc of unit is not heating. Confirmed, found one of the coils disconnected. Corrected issue. Unit heats up . Op test ok."

We serviced a

GE WASHER

Model GTWN5650F1WS

Near Mayfield Heights, Ohio 44124

Jason N

Job Details: 06/05/2023

"Cc unit making noises and shifting during agitationRan wash test, found drive shaft and pulley not coupling properly, teeth are worn on both shaft and pulley causing excessive agitation noise and movement in tub. Unit will need drive tube and pulley replaced. Customer declined repair at this time, estimate only.; ordrng 1 WH38X10019 (Drive tube) and 1 WH07X10019 (Pulley)"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Lorain, Ohio 44053

Angel

Job Details: 06/05/2023

"Replaced gearcase, capacitor and actuator tested unit opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Cleveland, Ohio 44128

Manny

Job Details: 06/05/2023

"Cc unit not locking, verified and ran diagnostics, found code F5e4 for lid no unlocked between cycles, lif the lid and noticed strike broken, replaced with TS#W11457841, ran test cycle unit working properly, opt test ok; used 1 W11457841 (Strike) from stock"

We serviced a

KITCHENAID RANGE

Model KFGC500JSS05

Near Aurora, Ohio 44202

Joe O

Job Details: 06/05/2023

Cc: burners clicking after ignitingFound outlet has a hot neutral reversed. Plugged into correct outlet. Unit stopped clicking. Need outlet corrected.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Jefferson, Ohio 44047

Brian M

Job Details: 06/05/2023

Installed control and ui OP Test Ok Found lid latch broken needs latch Customer can install ; ordrng 1 W11457841 (Strike)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Kirtland, Ohio 44094

Joe O

Job Details: 06/05/2023

Installed control. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C4EYB02

Near Highland Heights, Ohio 44143

Jason N

Job Details: 06/05/2023

"Installed inlet valve. Turned water back in, no leaks. Ran dispense tests, test good, no leaks. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, Ohio 44060

Jason N

Job Details: 06/05/2023

"Cc unit making noise during spinRan auto test cycle, found gearcase very loud in spin. Checked under unit found oil leaking from gearcase. Unit will need gearcase replaced. Attempted to pull washplate off to check if seized. Washplate is seized to shaft, will possibly need to be cut off.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate)"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL2

Near Painesville, Ohio 44077

Jason N

Job Details: 06/05/2023

"Cc unit not powering on after handle replacementCustomer stated he replaced the broken door handle several days ago and it worked then unit stopped powering on. Checked power into unit from control thermal fuse, good at 122v, but fuse is reading open. Unit will need thermal fuse replaced; ordrng 1 8193762 (Fuse-kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near North Ridgeville, Ohio 44039

David R

Job Details: 06/05/2023

"Cc unit leaking. Turned on water, tightened hoses. Checked underneath and side and back. Good. No leaks. Advised customer that hot water tank next to washer, the pan is full of water, might of had leaks from there. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Elyria, Ohio 44035

Angel

Job Details: 06/05/2023

"Cc that unit will not make ice. Took temps and freezer was at 1* and ff section at 37*, Ran diagnostics and it had an E5 error for the ice maker thermistor. Took apart ice maker and found heater not on correctly on water line causing the line to be frozen so I installed it correctly and replaced fan in icebox, ice maker was not the correct one sent but the one installed was cycling fine than I and reseted unit. Ran test to make sure it will fill and and finish cycle and also customer has low water pressure in home which I explained to them that could cause problems with water valve whipping water because of the low pressure asked them to monitor it for now to see how it works out with the heater properly installed."

We serviced a

WHIRLPOOL RANGE

Model JES9800CAS02

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 06/05/2023

"CC that the front left burner is not working. Confirmed. Found the burner not turning on. Will need a new burner and switch. ; ordrng 1 W11171119 (Burner) and 1 WP74008940 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSN2000LW0

Near Perry, Ohio 44081

Joe O

Job Details: 06/05/2023

Installed agitator dogs. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ12

Near Cleveland, Ohio 44105

Manny

Job Details: 06/05/2023

"Replaced icemaker, customer had installed the cover, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, Ohio 44145

Manny

Job Details: 06/05/2023

"Cc unit leaking from the line and also from underneath the pantry drawers, verified and evap cover is warped and drip pan is bowed, unit needs evap cover and drip pan, asked customer to turn the water on to see where is leaking from, water line has a pin hole, needs a fitting, gave customer estimate, no proceeding with the repair.; ordrng 1 W11457241 (Drip pan) and 1 W11256332 (cover-evap), used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PYE22KYNFFS

Near Beachwood, Ohio 44122

Manny

Job Details: 06/02/2023

"Cc unit has white stuff on dispenser , verified and unit has calcium buildup up on the water spout due to city hard water, unit is working as designed, advise customer that he can contact his water company and they can provide information about the water hardness, and one way to prevent this is with a ROC system, but he can clean it with water and white vinegar, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTF2142MEB00

Near Cleveland, Ohio 44104

Manny

Job Details: 06/02/2023

"Cc unit not cooling in the Ff, verified and evap fan not running, replaced fan with TS#WP2315539, good airflow, advise customer to allow 24 hours for temps to equalize.; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Madison, Ohio 44057

Jason N

Job Details: 06/02/2023

Installed dispenser module. Tested water dispense. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Madison, Ohio 44057

Jason N

Job Details: 06/02/2023

"Cc unit not allowing cycle selectionFound unit console controls unresponsive, only chiming. Lid latch reading lid is up. Unit will need lid latch replaced. Replaced lid latch using truck stock part. Ran wash test, functionality restored. Op test good. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL RANGE

Model wfg320mobb2

Near Painesville, Ohio 44077

Jason N

Job Details: 06/02/2023

"Cc unit oven not working/not heating up properlyRan bake test, found amp draw on ignitor reading 2.7A. Ignitor is weak and will need replaced. Replaced ignitor using truck stock part. Ran bake test to 300 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

ROPER WASHER

Model RTW4640YQ1

Near Olmsted Falls, Ohio 44138

David R

Job Details: 06/02/2023

"Unit over 10 years old. Cc unit is filling up, run about 15-20 secs and drain. Ran diagnostics, F1E1 main control error, F8E3 overflow error. Blew through pressure hose, good, no blockage. Tried to run a calibration but just lighting up and not actually going through a calibration. Found basket bouncing up and down, suspensions are bad. Will need main control and suspensions.; ordrng 1 W10780048 (Suspensions) and 1 W10484681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon, Ohio 44011

Marie V

Job Details: 06/02/2023

"Cc unit is not making ice. Confirmed. Took temps are perfect. Verify error codes E0 no issues. Found line frozen. Explain cust when this happens usually is control not sending voltage while ice maker is cycling. Asked to monitor but if does not continues to make ice , would recommend replacing control; ordrng 1 W10843055 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Westlake, Ohio 44145

Angel

Job Details: 06/02/2023

"Tapped system and pressurized it with 140psi of nitrogen to see if I could find a leak and found leak at drier from lock ring fitting had oil around it discharge all freon and nitrogen and cut out drier and flushed system with nitrogen than replaced drier filter, pressurized the system again with nitrogen to make sure there were no leaks and none found, So I put unit into a 30 vacuum and made sure it held than recharged unit with 1.94oz of R600a recommended customer to wait at least 24hrs for proper cooling.; used 1 W10843121 (Drier) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Jefferson, Ohio 44047

Brian M

Job Details: 06/02/2023

Installed ui Ran test cycles OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Olmsted Township, Ohio 44138

David R

Job Details: 06/02/2023

" Cc unit banging noise. F0E5 off balance error code. Raised feet and leveled. Also found drain hose when in spin mode and heavier loads is hitting up again the wall and back of unit. Zip tied. All components check good, basket is good, underneath is good. Advised customer they can zip tie hose or use styrofoam if needed to brace drain hose. Good. Op Test Ok."

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Ashtabula, Ohio 44004

Dan

Job Details: 06/02/2023

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, incoming water temperature at 80 degrees, heater is working, advised customer to run hot water in sink before starting and to use rinse aid, unit is operating as designed"

We serviced a

GE DISHWASHER

Model GDT545PSJ2SS

Near Austinburg, Ohio 44010

Dan

Job Details: 06/02/2023

"Customer complaint that unit is not working just clicks, confirmed, diagnostic led is solid indicating software error, unit needs new control, customer does not want repair at this time; ordrng 1 WD21X24900C (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willoughby, Ohio 44094

Jason N

Job Details: 06/02/2023

"Cc unit making a grinding/knocking noise Ran diagnostics, no code stored. Ran auto test cycle, noise is present during the spin cycle while unloaded. Noise is originating in the gearcase. Ordering gearcse for replacement. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Garrettsville, Ohio 44231

Brian M

Job Details: 06/02/2023

Installed filter housing OP Test Ok

We serviced a

GE WASHER

Model GTW680BPL1DG

Near Jefferson, Ohio 44047

Dan

Job Details: 06/02/2023

"Customer complaint of h20 supply error, found pressure hose popped off of control reinstalled, op test good"

We serviced a

GE DISHWASHER

Model GDT655SMJ2ES

Near Madison, Ohio 44057

Dan

Job Details: 06/02/2023

"Installed new fill valve, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Mentor, Ohio 44060

Dan

Job Details: 06/02/2023

"Customer complaint that unit is not cooling properly, freezer section temperature at 30 degrees, fresh food section temperature at 50 degrees, low side pressure at -20psi, high side pressure at 40psi, recovered refrigerant, nitrogen tested, can here leak in evaporator compartment, sprayed with soapy water no leaks found, unit is leaking in cabinet, called whirlpool techline spoke to Bruce, product sent to review"

We serviced a

GE REFRIGERATOR

Model GFSS2HCYCSS

Near Willoughby, Ohio 44094

Dan

Job Details: 06/02/2023

"Installed new ice maker , op test good"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Mentor, Ohio 44060

Dan

Job Details: 06/02/2023

"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, installed new element, op test good ; used 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HB06

Near Mentor, Ohio 44060

Dan

Job Details: 06/02/2023

"Installed new door, op test good"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Bay Village, Ohio 44140

Marie V

Job Details: 06/02/2023

"Cc that unit will not start. Confirmed, found capacitor not good. Replaced part, tested unit. Op test ok"

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