We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Lakewood, OH 44107
Marie V
Job Details: 03/10/2022
Replaced seal and spray arms one of the seals got delivered wrong. They sent a bellow. Took pics. Ordering seal again ; ordrng 1 WP8269259 (Seal)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Cleveland, OH 44111
Angel
Job Details: 03/10/2022
Replaced ui. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Parma, OH 44130
David R
Job Details: 03/10/2022
"Cc unit not heating or timer not moving. Tested power, getting 120 from L1-N and L2-N but not 240 from L1-L2. Fuse box above dryer. 2 30 amp fuses, looks like 1 is blown. Recommend to customer to replace both of them. Unit components are good. Unit is working properly, customer to change fuses to get correct power to unit, op test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Highland Heights, OH 44143
Joe O
Job Details: 03/10/2022
"Cc: not draining, error codesFound error codes f9e1(long drain) f3e1(water level system error) f8e0(steam valve error). Ran quick cycle. Found unit pressure system functioning. Found unit has long drain. Drain plugged. Needs drain clear. Cleared drain. Tested. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKXABB
Near Painesville, OH 44077
Joe O
Job Details: 03/10/2022
"Installed water valve. Tested. Still getting no water to dispenser. Found water tank heater is not receiving power under load. Needs control. Customer does not want to continue.; ordrng 1 WR55X10856 (main circuit board323.15), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
David R
Job Details: 03/10/2022
"Before replacing door, took pics of ice build up by door, warm air getting in causing unit to not cool properly, Replaced FZ door. Steamed all ice out. Ran icemaker diagnostics, good. Cycled and filled with water. Give 24 to cool and 24-48 for full bin of ice."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rocky River, OH 44116
Angel
Job Details: 03/10/2022
Cc that unit was working fine and it popped up with a F4E1 and he unplugged the unit and plugged it back up and its been working since. HV and I verified harness to heater sensor and harness was good also tested heater and sensor and they were both in range. Still replaced heater ran auto test in diagnostics and passed. Called BJ to ask what he thinks and said that if its working and everything is checking out good ask customer to monitor for now and if anything to call us back. But unit is working as should as of now. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDB950YG0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 03/10/2022
"CC that the unit will not turn on. Confirmed. Found the thermal fuse is open. Will need a thermal fuse. Cust can install part. Customer insisted unit to be left apart. Left the dryer unplugged. Advised cust to not plug the dryer in. ; ordrng 1 WP3390719 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFD28GELCDS
Near Ashtabula, OH 44004
Dan H
Job Details: 03/10/2022
"Customer complaint that water is building up on fresh food section floor, confirmed, found a crack in the water filter housing, unit needs new water filter housing ; ordrng 1 WR02X13684 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Madison, OH 44057
Dan H
Job Details: 03/10/2022
"Installed new water filter housing, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Mentor, OH 44060
Joe O
Job Details: 03/10/2022
Installed drawer. Op test ok
We serviced a
GE RANGE
Model JBP78W0B2WW
Near Euclid, OH 44119
Jason N
Job Details: 03/10/2022
"Cc unit oven not workingRan bake test, bake element not getting hot. Checked resistance on element, reading open. Unit will need bake element replaced. Quoted customer. ; ordrng 1 WB44T10011 (Bake element)"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Aurora, OH 44202
Brian M
Job Details: 03/10/2022
Cc no power Found unit not getting proper voltage coming to unit Missing voltage on line 1 Needs electrician
We serviced a
HOT POINT WALL OVEN
Model RK767G0J4BG
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/10/2022
Cc unit not heating Found knobs not in correct location Ran test bake no issue found But did advise that there is no parts available for this unit and in the future it will not be repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Mentor, OH 44060
Jason N
Job Details: 03/10/2022
"Cc unit dispense is too slowCustomer stated they just changed the filter and started having issues. Confirmed dispenser pressure is reduced and shuttering noise from filter. Removed and reinstalled filter, same result. Unit needs filter head. ; ordrng 1 W11346623 (Filter head)"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Cleveland, OH 44128
Manny
Job Details: 03/10/2022
"Cc unit not draining, unit has water and clothing inside unit starts but door is lock, ran diagnostics found code f9e1 for draining issue, heard pump just humming, removed front cover and removed drain pump catch and found a piece of electrical wire all the way in the impeller and found a piece of plastic bag, removed and reassembled ran diagnostics test pump just hums, unit will need a drain pump.; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Elyria, OH 44035
Gabriel P
Job Details: 03/10/2022
Replace cooktop even if it was buried opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/10/2022
Cc unit not draining Found drain pump to have debris in it cleaned pump OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV50F9A6GVW/A2
Near Middleburg Heights, OH 44130
David R
Job Details: 03/09/2022
"Cc unit was making a loud screeching noise while running. Screeching noise has stopped but grinding still coming when drum is being stopped. Rollers are shaving down in back and idler also small noise. Gave estimate for repair, customer paid SVC only. Do not order parts at this time. ; ordrng 2 DC97-16782A (Roller assembly)s and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austinburg, OH 44010
Dan H
Job Details: 03/09/2022
"Customer complaint that unit is shaking, suspension is good, ran diagnostics no error codes found, unit is not leveled, leveled unit, shaking is normal, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ravenna, OH 44266
Brian M
Job Details: 03/09/2022
"Cc unit not starting Found unit able to start but will not spin Found gearcase leaking oil Needs gearcase, slide, stator and clutch Office to schedule parts not in stock ; ordrng 1 W11423759 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW
Near Avon, OH 44011
Angel
Job Details: 03/09/2022
Cc that unit was leaking in between of bottom of door. Verified and did see water stains on insulation padding and on bottom of door. Checked all door seals and noticed that the seal on bottom of door was getting stuck towards the outside of tub fixed seal to where the seal will seal properly. Opt test ok.
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Bay Village, OH 44140
Angel
Job Details: 03/09/2022
Cc that unit was not draining. Tried to drain and it would not drain. Had to take apart unit and pump assembly in bottom to verify everything and found that unit somebody tried to take it apart for her to check and left the filter ball out as well reinstalled everything and cleared out trap tested unit and started washing and draining as should. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDC555DW1
Near Westlake, OH 44145
Angel
Job Details: 03/09/2022
Cc that unit squealing. Tested unit and started making the squeal they will need pulley replaced. Gave customer estimate for repair kit checked in truck and the kit did nit have the pulley only rollers and belt. Ordering kit ; ordrng 1 4392065 (Repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44103
Angel
Job Details: 03/09/2022
Customer called RAC and they sent POP took pic of it. Cc that units icemaker was hanging. Verified and found that icemaker fell off the screws reinstalled and tightened screws. Left handle up because customer is not using icemaker does not have water hooked up to unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
Gabriel P
Job Details: 03/09/2022
"Replace gearcase, and still not starting call bj he help diagnose appliance we notice clutch coil not engaging check voltage on control show 118 voltage check on clutch coil shows 13 volt it seems is not getting proper voltage explain customer he puts whirlpool corporate on the phone on speaker for me to explain what have i replace and why explain whirlpool corporate that unit be throwing a new error every time we visit and parts been replace from does error on what we found and we seems to be getting close by ordering a harness but whirlpool corporate said that they will replace customer unit cause they have a similar issue with another customer and the harness did not fix issue so he ask to not order part that they will take care customer from here,opt test ok"
We serviced a
GE WASHER
Model GFWS1700H0WW
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/09/2022
"Cc unit leaking from under unitRan quick wash test, pulled lower panel off and observed. No leaks when filling or washing. Switched to spin and drain cycle. Found water spraying out from inner drain hose, found there is a split in the hose. Inner drain hose will need replaced. ; ordrng 1 WH41X10127 (Inner drain hose)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Wickliffe, OH 44092
Joe O
Job Details: 03/09/2022
"Cc: Not dispensing rinse aidCustomer stated when adding rinse aid it will not fill, and just sits where its at during load. Found rinse aid is full. Advised customer when rinse aid is empty sight glass will turn silver. Advised customer unit only dispenses a little bit of rinse aid during a load. Op test okCustomer showed pop"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf736sdam13
Near Mentor, OH 44060
Joe O
Job Details: 03/09/2022
"Cc: not cooling, humming noiseCustomer stated unit showed unit not cooling and beeping. Customer stated ff section was warm freezer was still frozen. Customer had unit unplugged upon arrival. Plugged unit in. Found unit set to recommend temps. Ran compressor and evap fan tests. Compressor sounds healthy, is running pulling 1.2 amps. Condenser fan running. Evap fan running. Damper is opening. Unable to duplicate issue. Advised customer to leave unit plugged in if issue happens again. Unit functioning as designed. Op test ok"
We serviced a
ELECTROLUX REFRIGERATOR
Model E32AR85PQSC
Near Painesville, OH 44077
Corina B
Job Details: 03/09/2022
"Used nitrogen Found a leak on the compressor. pulled 28vac w/ pump, watched, good, charged 3.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
JENN-AIR RANGE
Model JDS9860CDB00
Near Amherst, OH 44001
Gabriel P
Job Details: 03/09/2022
Move unit and Replace control then preheat to 350 opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austinburg, OH 44010
Dan H
Job Details: 03/09/2022
"Customer complaint that unit is not starting, found unit in continuous drain, canceled cycle, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Ravenna, OH 44266
Brian M
Job Details: 03/09/2022
Cc unit not spinning Found tub hub damaged Replaced using truck stock OP Test Ok ; ordrng 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Aurora, OH 44202
Brian M
Job Details: 03/09/2022
Cc unit not drying Ran diagnostics found no stored errors Ran auto test heater is functioning Could not duplicate a non heating issue
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Conneaut, OH 44030
Dan H
Job Details: 03/09/2022
"Customer complaint of squealing noise, confirmed, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Hiram, OH 44234
Brian M
Job Details: 03/09/2022
Cc unit not working Found drain pump black wire disconnect from pump Reinstalled wire Ran auto test OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Ashtabula, OH 44004
Dan H
Job Details: 03/09/2022
"Installed new water inlet , op test good ; saved tckt"
We serviced a
KENMORE WASHER
Model 11022352510
Near Madison, OH 44057
Dan H
Job Details: 03/09/2022
"Installed new hub, op test good"
We serviced a
KENMORE REFRIGERATOR
Model 106.74254402
Near Jefferson, OH 44047
Brian M
Job Details: 03/09/2022
"Cc unit stopped cooling after letting it defrost Found defrost module clicking relay stuck in closed position ; ordrng 1 WP2304099 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Mentor, OH 44060
Joe O
Job Details: 03/09/2022
Installed control and ui. Ran test cycle. Op test ok
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Cleveland, OH 44108
Jason N
Job Details: 03/09/2022
"Cc unit not powering on Checked power to unit, 0v from outlet. Checked breaker, found breaker was tripped. Tried to reset, tripped again. Checked unit for shorts. Found L1 black on terminal block shorted to chassis ground. Pulled all connectors apart to see if short went away. Pulled p2 on control board caused short to go away. P2 controls power to latch and oven lamp. Checked both, found black wire terminal on bulb socket welded to chassis due to how it was mounted. Pulled socket back and way from chassis. Reconnected wires, no short. Reset breaker, unit powered on. Ran bake and broil test. All functions tested good. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model DU8700XY1
Near Euclid, OH 44117
Jason N
Job Details: 03/09/2022
"Cc unit not washing dishesCustomer stated dishes are not getting clean. Ran operation test, unit fills with water, washes, heats and drains. Customer then stated the pods get stuck in the dispenser. Verified that the dispenser is working correctly in cycle, latch is opening. Advised pods customer is using are too large for dispenser opening and will not drop out during cycle. Can try using liquid or power or alternately drop the pod directly in the bottom of the unit before cycle starts. Unit is working normally, no issues found."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland Heights, OH 44112
Manny
Job Details: 03/09/2022
"Cc unit no working, found up unit with no power unplugged unit and checked power at the outlet have 122Vac, plugged in unit and unit turned on ran diagnostics no error codes ran test cycle, unit finished with no errors op test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near South Euclid, OH 44121
Manny
Job Details: 03/09/2022
"Replaced motor, harness and belt, ran diagnostics cycle op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Garfield Heights, OH 44125
Marie V
Job Details: 03/09/2022
Cc that the unit is not cooking the bread properly. Started preheating unit to 350* and waited 15 min and took temps. In range. Cust ask about the clicking noise. Explain that the unit turns on and off while cooking. Thats normal operations. Explain cust to allow 15 min after preheat if cooking food that takes less than 1 hour. Unit is working as des at this point. Op test ok.
We serviced a
KENMORE DRYER
Model 11084834200
Near Highland Heights, OH 44143
Manny
Job Details: 03/09/2022
"Cc unit tumbles but no heat, tested all components and heating element is open, have 241VAC coming to heating element and no heat unit need a heating element ; rqstng P&A on 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Warrensville Heights, OH 44128
Marie V
Job Details: 03/09/2022
"Cc that the unit is making a clicking noise. Ran auto test confirmed noise, unit is not agitating. Found shifter off place, replaced shifter. Deleted error codes F7E6 motor fault and calibrated unit. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36DBX00
Near Mayfield Heights, OH 44124
Manny
Job Details: 03/09/2022
"Installed order parts, opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Beachwood, OH 44122
Marie V
Job Details: 03/09/2022
"Cc that the unit will not run a few loads in a row without stopping the cycle and showing an error code. Ran diag found error code F3E3 inlet thermistor open. While in diag showing the error code unit was making a beeping noise non stop. Canceled and started a cycle. Verify air flow outside. Pass. Ohms on thermistor is52 kohms, pass. Unit will need control and UI .; ordrng 1 W11417084 (Control kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Pepper Pike, OH 44124
Marie V
Job Details: 03/09/2022
Cc that the unit was making a noise and than youll hear the water running. Noise is a humming noise. Confirmed. Noise came from water valve. It was touching the body of the unit making a humming noise. Adjusted valve. Noise stopped. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Bedford Heights, OH 44146
Marie V
Job Details: 03/09/2022
"Cc that the unit sparks. Added a cup with water to test rack and tested unit. No sparks. With or without the rack. Called whirlpool tech line spoke with Austin, use touch up paint to pain the corner 8212473. That can be cause if it was used with the rack and nothing on it will spark, use touch up paint to paint that corner. Rack has a little ruft part on the corner. Will order rack, touch up paint and the support.; ordrng 1 8212473 (Touch up paint) and 1 W10803366 (Rack) and 1 W10749119 (Supports)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM00
Near Chagrin Falls, OH 44022
Manny
Job Details: 03/09/2022
"Cc unit is not cooling enough in the freezer, refrigerator is sitting in the garage and not heated. Took temp FC 34 RC 36, garage ambient temp 40. Explain to customer that the unit is not designed to work in a non heated garage, she stated that the kitchen is being remodeled and unit is in the garage temporarily. Outside temp too cold for unit to cool, outside temp matching unit temp, advise customer that if after they move the unit back to the kitchen, they still have cooling issues to call warranty company and we can come back and take another look."
We serviced a
GE RANGE
Model JB625DK1BB
Near Beachwood, OH 44122
Manny
Job Details: 03/09/2022
"Cc front right burner not working, verified and element wont glow, removed top and checked for incoming voltage to element have 241VAC, unit will need and new FR element. Tried contacting customer no answer left VM to call office to pay for parts and labor if we are proceeding with the repair.; ordrng 1 WB30T10136 (element haliant 8 in), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Beachwood, OH 44122
Angel
Job Details: 03/09/2022
Cc that unit is dispensing water warm. Verified temps in ff section and was 36* and freezer at 4* unit is cooling properly also water is hooked up to cold water. Took off crisper door in ff section to show the customer the small coil that holds the water that he dispenses and that the water is not going to come out really cold specially after he used it once he has to wait a couple of hours for it cool a little again. Unit is working as designed and explained to him also that it does not have a separate setting for the water dispenser. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Solon, OH 44139
Marie V
Job Details: 03/09/2022
"Replaced water valve. Ran auto test, op test ok"
We serviced a
GE RANGE
Model J486B1WH
Near University Heights, OH 44118
Manny
Job Details: 03/09/2022
"Cc that front burner stopped working after I left, found burner wire disconnected, removed burner and reconnected wires, put burner back on. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Independence, OH 44131
Marie V
Job Details: 03/09/2022
"Cc that the freezer is working but the fresh food is not. Took temps 15* on freezer and 54* fresh food. Found fresh food evapo frosted over. Verify ohms at the control board 4.7kohms . Reading about 40* when is under ice. Unit will need new evaporator thermistor and fan. ; ordrng 1 W10316760 (Thermistor) and 1 WPW10451893 (Evap cover , fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland Heights, OH 44118
Manny
Job Details: 03/09/2022
"Cc unit making a clicking noise, ran diagnostics no error codes, ran test cycle unit wont agitate, found shifter with broken lever. Replaced shifter with T/S w10913953, ran calibration op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXF05
Near Avon, OH 44011
Angel
Job Details: 03/09/2022
"Cc that unit was fine and stopped cooling so they unplugged it. Customer plugged in unit and as soon as unit started compressor humming real bad checked Amps and was pulling 9amps unit will need compressor and filter drier replaced. Gave customer estimate and decided just to get a new unit since its a older unit already. Charged service call.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 03/09/2022
"Found pulley and belt squeaking replace from t/s also legs are broken customer wants me to order and he will install himself ordering legs ; ordrng 1 W11213957 (Legs), used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MHW5620HW0
Near Rock Creek, OH 44084
Brian M
Job Details: 03/09/2022
Cc unit just draining Found unit to have pressure sensor fault Reset control test pressure sensor no issue Ran auto OP Test Ok Advised to watch
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Oberlin, OH 44074
David R
Job Details: 03/09/2022
Called customer. Ordering extra part and will also call whirlpool and document if needed. ; ordrng 1 W10734532 (Overfill switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Painesville, OH 44077
Jason N
Job Details: 03/09/2022
"Cc unit door is damaged and needs replaced Customer was confused why we came out without a door, they were told by Bloom bro. we would be bringing a door. Advised customer we do not bring doors, we have to order them. Confirmed damage to upper corner of LH French door. Let customer know 4-8 weeks for new doors and will be delivered to the customer, check new door for possible shipping damage and call office to schedule follow up appt for install.; ordrng 1 W11435334 (LH door fip)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Madison, OH 44057
Joe O
Job Details: 03/09/2022
Installed clutch and slider. Ran auto test. Op test ok
We serviced a
KITCHENAID DRYER
Model KGYS850GQ1
Near Painesville, OH 44077
Joe O
Job Details: 03/09/2022
Cc: not heatingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Op test ok; used 1 3392519 () from stock
We serviced a
MAYTAG WASHER
Model MHW7000AW2
Near Mentor, OH 44060
Jason N
Job Details: 03/09/2022
"Cc unit door not locking, clicking and fault codeRan diagnostics, found code f5e2 for door lock error. Ran auto test, door lock clicking but not latching then faults to f5e2. Unit needs door lock assembly. ; ordrng 1 WPW10443885 (Lid lock)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ
Near Garrettsville, OH 44231
Brian M
Job Details: 03/09/2022
Cc icemaker not working properly Found icemaker leaking Needs icemaker ; ordrng 1 WPW10300024 (icemaker)
We serviced a
AMANA DRYER
Model NED4600YQ0
Near Perry, OH 44081
Dan H
Job Details: 03/09/2022
"Customer complaint that unit is not heating, started timed dry cycle, unit heated, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Oberlin, OH 44074
David R
Job Details: 03/09/2022
"Customer said she is still underneath a lowes extended warranty. Advised that I will be calling whirlpool techline and safety to document and will give her a file number as well. Cc saw fire coming from FZ. Took pics of icemaker burned up and coming apart. Burned hose in the side cabinet that cannot be repaired. Unrepairable. Documented with whirlpool, agreed unrepairable. Sent pics to whirlpool to attach to document. Techline told me for customer to give it about a day or two and customer will need to document safety number and whirlpool will take it from there. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Madison, OH 44057
Dan H
Job Details: 03/09/2022
"Customer complaint that unit is not making ice, found ice bin full, cycled ice maker , ice maker ejected ice and filled, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model SF315PEEN0
Near Fairport Harbor, OH 44077
Dan H
Job Details: 03/09/2022
"Customer complaint that oven is not heating, confirmed, igniter is not glowing, igniter is receiving 120vac, unit needs new igniter ; ordrng 1 4342528 (Igniter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Marie V
Job Details: 03/09/2022
"Cc that the unit is not dispensing water or making ice. Confirmed, water comes very slow and just a little bit. Verify water pressure by removing the water line of the refrigerator, pass. Found that water was connected too tight. Corrected issue. Optest ok."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Avon Lake, OH 44012
Angel
Job Details: 03/09/2022
Cc that when unit goes into a spin you can hear a squealing sound. Tested unit in diagnostics on a spin and started to hear the sound. Sound is coming from gearcase seems like the seal is rubbing on plastic will need gearcase replaced. Also ordering shifter because it has the service pointer one installed will need to be replaced. Ordering parts.; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/09/2022
"Customer complaint of drain hose rattling when on spin advise him to use zip ties to hold the hose with water line that should help,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Painesville, OH 44077
Jason N
Job Details: 03/09/2022
"Cc unit making strange noisesCustomer showed popRan diagnostics, no codes stored. Ran auto test, all functions passed but when unit went into spin brake at end of test, loud grinding noise occurred. Checked under unit, found plastic powder from splutch. Splutch teeth wore down, unit will need splutch replaced. Replaced using truck stock part. Reran auto test, no abnormal sounds heard. Op test good. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Mentor, OH 44060
Dan H
Job Details: 03/09/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 14 degrees, compressor and condenser fan are running, evaporator fans are running, partial frost pattern on evaporators unit needs new fresh food section evaporator and filter drier, customer does not want repair at this time ; ordrng 1 W11492867 (Ff evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Dan H
Job Details: 03/09/2022
"Customer complaint that unit does not fill it just goes to cycle complete, confirmed, ran diagnostics found f7e4(basket reengagement failure) error code, Ran manual test cycle, unit agitates, unit started to spin then displayed f6e3(acu cannot here mcu) error, motor is good, shifter is working, unit needs new control, customer does not want repair at this time; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near Painesville, OH 44077
Joe O
Job Details: 03/09/2022
"Cc: power cord shorted outFound power cord shorted out. Replaced terminal block kit and power cord. Tested. Op test ok ; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WETLV27HW0
Near Painesville, OH 44077
Jason N
Job Details: 03/09/2022
"Cc unit not starting cycle making noiseCustomer stated she was soaking a load in the washer, when she closed the lid, it drained out was making a loud noise. The noise wouldnt stop and she couldnt select anything on the control. Plugged in unit, found unit stuck in drain out mode. Canceled drain out mode. Ran diagnostics, no codes stored. Ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Strongsville, OH 44136
David R
Job Details: 03/09/2022
"Replaced drain pump. Ran test diagnostics, good. Draining and other components working. Op test ok."
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Broadview Heights, OH 44147
David R
Job Details: 03/09/2022
"Cc unit taking long to dry. Turned dryer on, went outside, no air circulation coming through vent. Looked behind dryer, vent is bunched up and air cannot properly get through. Let customer know I will be moving unit a couple inches forward and pulling vent to side so that air can properly flow outside, agreed. Tested dryer in new spot, outside vent cover flaps are moving. Let customer know should see a better drying in closet. If needed customer will need to get a smaller vent hose to go behind dryer. Heat is cycling on and off properly. Op test ok."
We serviced a
AMANA WASHER
Model NFW7200TW
Near Chardon, OH 44024
Jason N
Job Details: 03/09/2022
"Cc unit not draining Found unit has standing water in tub. Ran spin and drain, pump is humming but not draining. Pulled unit apart, and checked drain pump for debris. Found stone stuck in impeller. Removed drain pump and retrieved stone. Reinstalled and tested drain pump. Unit draining out properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Mentor, OH 44060
Dan H
Job Details: 03/09/2022
"Customer complaint that unit is not making ice, found ice bin full, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Corina B
Job Details: 03/09/2022
"The box that has the control in it has no part number on it. The control has no part number on it. Tried 2 different control, unit not powering. Called t/l for a previous job. Will need o order control. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Avon Lake, OH 44012
Angel
Job Details: 03/09/2022
Cc that unit was not working unit would start to sense and shut off. Tested unit on a quick wash and unit started fine but when i went to cancel it to drain noticed it was draining really slow. Took off front panel to check drain trap and was full of debris and also had bra pads. Cleared out cleaned with shop vac and reinstalled all parts. Tested unit and started working and draining as should working as should opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Joe O
Job Details: 03/09/2022
"Cc: unit shut off, no lights, not coolingCustomer stated they cycled power to the unit and it started functioning again. Found temps at 42 in ff section, 0 in freezer. Found no stored error codes. Unit is running at this time. Advised customer could have been a glitch on the main board. Cycling power could have reset board. Could not duplicate issue. Unit functioning as designed. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ABR2222FES
Near Parma, OH 44134
Marie V
Job Details: 03/09/2022
"Cc that the unit is not cooling. Confirmed. Took temps 62* in both sections. Compressor, evaporator fan and condenser fan are running. Called bj told me to add nitrogen to find the leak. I did and found that leak at the suction line of the compressor where the drain pan is. Unit will need new compressor and replaced the copper line. Cust will not fix. She will contact office.; ordrng 1 W10170276 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYB3
Near Brook Park, OH 44142
Gabriel P
Job Details: 03/09/2022
"Replace drain pump,opt tes ok"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Ravenna, OH 44266
Brian M
Job Details: 03/09/2022
Cc unit not cooling and water build up on freezer Replaced drain tube OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 03/09/2022
Replace harness from t/s opt test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details: 03/09/2022
Installed doors. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Ravenna, OH 44266
Brian M
Job Details: 03/09/2022
Cc no cool Could not see any dye, Going for review
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brook Park, OH 44142
David R
Job Details: 03/09/2022
"Cc unit not turning on, no power on display. Found 120v not going into unit. Breaker is on. Found unit in series with a GFI breaker. Unit should be on dedicated circuit, pressed outlet in, dishwasher display came right on. Ran diagnostics, good. All components working, op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Euclid, OH 44123
Joe O
Job Details: 03/09/2022
"Cc: freezer light only comes on when ff door is openFound switch not energizing lights. Removed switch, found no visible wire in unit for switch. Called whirlpool tech line spoke with Orlando, sent pic to whirlpool. Unit sent for product review."
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW04
Near Willoughby, OH 44094
Joe O
Job Details: 03/09/2022
"Cc: not coolingCustomer stated she had unit open to clean it and after closing unit up it wasnt cooling for a couple day. Stated temps just started to come down. Found frost build up on top of evap. Unit has good frost pattern. Unit pulled in warm air when unit was open for cleaning. Drain is clear. Advised customer to unplug unit 24 hours then plug back in, should be normal cooling after 24 hours of plugging unit back in. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Manny
Job Details: 03/08/2022
"Cc unit is shaking violently, ran diagnostics and found code F0E5 for off balance load, cleared code and ran diagnostics cycle, noticed unit started to shake a lot on spin, stop cycle leveled unit an restart cycle unit still shaking, checked suspension and its good, moved the unit to the left of were it was and ran cycle with 4 lrg towels unit has a little bit of vibration, but normal. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Rocky River, OH 44116
Marie V
Job Details: 03/08/2022
Cc that the unit is not drying good and that is making a noise. Confirmed unit needed dryer kit replaced. Replaced from T/S. And cleared out the vent. Op test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRW01
Near Lorain, OH 44053
Angel
Job Details: 03/08/2022
"Cc that unit was not cooling on top compartment and bottom compartment was at -0 degrees. Checked temperatures and temperatures were at 3* at freezer and 32* in ff section but customer had temperature in ff section at the maximum. Removed evaporator cover and all the coils on evaporator were perfect with frost all around. Looks like customer had a frost issue so i tested heater to make sure it was turning on and passed. Explained to customer that i cant find any issue with unit that probably from them turning unit off and than plugging it back in it reseted the control and started working as should again, also explained that if they have the issue again for them not to unplug unit so we can see what the issue is. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 03/08/2022
"Installed pump/motor assembly. Found old pump motor rusted out. Heater element is loose in mount holes, leaking water under unit onto pump motor. Both heater element bushings are completely deteriorated. Unit will need updated heater element to finish repair. Did not install control, not needed, retrieved for return. ; ordrng 1 W11537778 (Heater element)"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Eastlake, OH 44095
Jason N
Job Details: 03/08/2022
"Cc unit making clicking noise, not starting a cycle.Ran diagnostics, found codes f7e6 for motor fault and f7e5 for shifter fault. Ran auto test, shifter not shifting into spin, can hear actuator clicking. Unit needs shift actuator. Customer not repairing at this time, estimate only. ; used 1 WPW10006355 (Actuator) from stock"