Service History 59 - Fred's Appliance

We serviced a

KITCHENAID RANGE

Model KESK901SSS05

Near South Euclid, OH 44118

Jason N

Job Details: 05/20/2021

Installed control transformer and thermostat. Unit powered on. Ran bake test to 300 degrees. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS3

Near University Heights, OH 44118

Jason N

Job Details: 05/20/2021

"Cc unit door spring came off, door falls down.Confirmed right side door link cable snapped. Replaced both side cable links using customer supplied part. Door op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Strongsville, OH 44136

David R

Job Details: 05/20/2021

Replaced nameplate. Tested. Good. Answered questions from customer about temp. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Wellington, OH 44090

David R

Job Details: 05/20/2021

Replaced parts. Tested. Good. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Parma Heights, OH 44130

Marie V

Job Details: 05/20/2021

"Cc that the ice maker still not working. Took temps 45* o fresh food section and 19* on freezer. Check for power coming in to ice maker 0v unplugged unit and plugged back in ice maker cycled on its own and filled with water. Check frost pattern on evaporator it was good. Called Senior tech BJ, told me to let unit run for at least 10 min and check for temp. Called Whirlpool tech line they said to replace control board and thermistors. ; ordrng 1 WPW10312695 (Control) and 1 12952005 (Freezer light incl thermistor) and 1 W10884713 (Ice maker harness)"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Streetsboro, OH 44241

Brian M

Job Details: 05/20/2021

Complaint wont spin Ran manual spin test OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/20/2021

Cc of no drain Found grease in drain tube Cleared clog OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma, OH 44134

Corina B

Job Details: 05/20/2021

"CC that the unit is stuck in a wash cycle. Ran diag f2e1 stuck key. Ran a manual agitate and spin, also did a calibration. Ran a heavy duty cycle with towels and waited until it advanced to the rinse unit is working as designed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near University Heights, OH 44118

Jason N

Job Details: 05/20/2021

"Installed filter head. Purged water system of air. Tested water dispense. Good pressure, no abnormal noise."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Cleveland, OH 44109

Jason N

Job Details: 05/19/2021

"Swapped parts over to new door, installed new door. Tested dispense functions. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Jefferson, OH 44047

Brian M

Job Details: 05/19/2021

Installed wiring harness Ran several test to verify everything functioning Ran quick was with customer There was a ton of soap left in system advised to run quick was another time to help rinse out the soap in the tub

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rootstown, OH 44272

Brian M

Job Details: 05/19/2021

Cc of noise and unit not blowing Found blower blade stripped out Replaced using back truck stock OP Test Ok ; used 1 Wp6954089 (Blower) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/19/2021

Cc that the freezer light is not working and that the right hand side door opens up too quick and it bounce back.replaced freezer light and leveled unit to avoid that problem . Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Amherst, OH 44001

David R

Job Details: 05/19/2021

Replaced parts. Tested. Called for water. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, OH 44077

Dan H

Job Details: 05/19/2021

"No adult home at house, customer will need to be rescheduled ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Amherst, OH 44001

David R

Job Details: 05/19/2021

"Found filter not positioned all the way in, causing no water to come out dispenser or to ice. Corrected, tested, good water flow from dispenser and Icemaker cycled and called for water. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS01

Near Cleveland, OH 44124

Dan H

Job Details: 05/19/2021

"Installed new closer and ice maker , op test good"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44102

Corina B

Job Details: 05/19/2021

"CC that the unit is humming. Found the drain pump running. Held the start button in for 10 seconds. Ran diag F8e1 long fill no fill. Checked the hot and cold valves, were turned off. Correct. Ran a calibration. Optest ok."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44109

Corina B

Job Details: 05/19/2021

"CC that there is a thumping noise. Replaced the dryer repair kit. Optest ng. Checked the blower wheel, clear. Checked the felt. Found a piece of felt riding on the support rollers. Remote excessive felt. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."

We serviced a

WHIRLPOOL DRYER

Model WGD4850XQ1

Near Bay Village, OH 44140

Corina B

Job Details: 05/19/2021

CC that the unit is not heating. Found the thermal fuse is open. Will need a new fuse. Replaced the thermal fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Avon, OH 44011

Corina B

Job Details: 05/19/2021

"CC that the unit is not cooling. Unit was unplugged. Ran diag thermistors passed. The evap fan compressor and condenser fan turns on,good frost pattern on the evap. Optest ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Elyria, OH 44035

Gabriel P

Job Details: 05/19/2021

"Gearcase leaking lots of oil gave estimate customer not fixing ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Amherst, OH 44001

Gabriel P

Job Details: 05/19/2021

Found Freon bubbleling inside lines explain customer is a normal sound

We serviced a

WHIRLPOOL ICEMAKER

Model GI15NDXZS0

Near Strongsville, OH 44149

David R

Job Details: 05/19/2021

Replaced part. Tested. Good. Running clean cycle with cleaning in it. Op test ok

We serviced a

KENMORE RANGE

Model 79074333310

Near Streetsboro, OH 44241

Brian M

Job Details: 05/19/2021

Installed igniterOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, OH 44136

David R

Job Details: 05/19/2021

"Cc unit will sometimes cut off midway through or at beginning off cycle. Clothes still wet. Put watt meter on ran a diagnostics, power did not drop. Ran a high spin. Tested good. F0E3, F1E2. Did a factory reset and calibration. Order control. ; ordrng 1 W11419171 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near North Olmsted, OH 44070

Marie V

Job Details: 05/19/2021

"Cc that the unit is not always spinning the cloth out. Got error code of F7E6 motor fault and that sometimes it shakes a lot. Took a look underneath unit. Found shifter off place. Replaced from T/S , ran calibration and auto test, pass. Told cust how to load washer because now is a little different from what weareuse to. If it goes off balance to press start and rearrange clothes and press start to continue. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near North Royalton, OH 44133

David R

Job Details: 05/19/2021

"Cc unit sounds loud when locking and when cycle is over no noise. Confirmed that the End Beep options was turned off. Let customer know the different levels it can turn up to. Can also refer back to owners manual as well. Went through diagnostics, no error codes. Locking sound is normal. Unit test good. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/19/2021

Cc unit loud while microwaving Found microwave fan damaged and making noise Needs fan housing assembly ; ordrng 1 W11344874 (Fan)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Shaker Heights, OH 44120

Jason N

Job Details: 05/19/2021

"Cc lid lock not working, light flashing.Ran manual lid lock test, confirmed lid will not lock. Replaced lid lock using customer supplied pre Id part. Ran auto test and calibration. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS4

Near Moreland Hills, OH 44022

Dan H

Job Details: 05/19/2021

"Installed new drain hose, op test good"

We serviced a

WHIRLPOOL DRYER

Model LDE9806ACE

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/19/2021

"Cc unit has a burning smell and not drying clothes.Inspected unit, found nothing unusual with wiring or element. All thermals tested good. Ran dryer op test, found unit making loud rattling noise. Found blower wheel loose and free spinning on motor shaft. Unit needs blower wheel. ; ordrng 1 Y303836 (Blower wheel) and 1 WP9703438 (Retaining ring)"

We serviced a

N/A N/A

Model LDE7304ACE

Near University Heights, OH 44118

Jason N

Job Details: 05/19/2021

"Cc unit making dark marks on clothing Found drum is hanging down on rear bulkhead, lot of movement. Pulled unit apart, found one rear roller completely missing, broken. Clothing is getting caught between bulkhead and drum during cycle. Unit needs rear rollers replaced. ; ordrng 2 12001541 (Drum roller)s and 2 WP9703438 (Clip)s"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Solon, OH 44139

Dan H

Job Details: 05/19/2021

"Customer complaint that unit is not spinning enough moisture out of clothes, customer hand me a damp towel from a load she had ran early today, towel was as damp as any other comparable unit would have left it, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins , ran low speed spin, unit spun slower, called whirlpool techline drew, all components check good, motor windings at 6.6ohms, unit is operating as designed"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Maple Heights, OH 44137

Dan H

Job Details: 05/19/2021

"Installed new felt, unit is not installed, cannot test"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Olmsted Falls, OH 44138

Marie V

Job Details: 05/19/2021

"Replaced gearcase, Cali unit and ran auto test.op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM02

Near Brecksville, OH 44141

Dan H

Job Details: 05/19/2021

"Installed new door stop, op test good"

We serviced a

GE REFRIGERATOR

Model n/a

Near Parma, OH 44129

Marie V

Job Details: 05/19/2021

"Cc that she cant open the freezer door. Confirmed took pics of unit but is missing the mod and serial, without it we cant get any parts, Called senior tech Brian and ask him what should I do, he told me to tell the cust to leave unit unplugged so it can defrost and that without mod and serial we cant get parts for unit so just let her now if she finds it give us a call back when unit is defrosted so we can diag and get the proper parts for it"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/19/2021

Installed old control Installed UI Unit started up and was cooling Advised to watch for 48 hours

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH

Near Lyndhurst, OH 44124

Dan H

Job Details: 05/19/2021

"Installed new sump assembly and screen, op test good"

We serviced a

KENMORE DRYER

Model 11070222512

Near Middlefield, OH 44062

Brian M

Job Details: 05/19/2021

Cc of noise Found noise to be a roller Replaced using dryer repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS6

Near Highland Heights, OH 44143

Dan H

Job Details: 05/19/2021

"Part recieved was loose in package, antenna is damaged (see pics), reordering magnetron ; ordrng 1 W11402082 (Magnetron)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Huntsburg, OH 44046

Brian M

Job Details: 05/19/2021

Cc of spark Checked over unit didnt see any sign of a ark or spark Plugged unit in getting 250v Unit started no issue found at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Amherst, OH 44001

Gabriel P

Job Details: 05/19/2021

Found ice clumping together gave customer some advise on what to prevent that from happening everything working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 05/19/2021

"Found belt stretch and pulley strip also shifter stuck not shifter time to time replaced parts from truck stock,opt test ok ; used 1 Wpw10006384 (Belt drive), 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJV00

Near Ashtabula, OH 44004

Jeff M

Job Details: 05/19/2021

The unit is leaking from the rear I found one of the Freon lines on the compressor is heavily frosted over indicating that the unit is overcharged with butane. This is a 600 a machine I talked with Brian we determined that it needs a compressor and a dye dryer along with a CFC tech that is caring butane; ordrng 1 W11370574 (Compressor)

We serviced a

MAYTAG WASHER

Model MVWC416FW

Near Ashtabula, OH 44004

Jeff M

Job Details: 05/19/2021

The bearings in the transmission case it failed the unit is leaking needs a new belt splotch and transmission; ordrng 1 W11454372 (Gear case) and 1 W11239857 (Belt) and 1 W10721967 (Splutch kit)

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Avon, OH 44011

Corina B

Job Details: 05/19/2021

"CC that the unit does not spin. Ran diag no codes. Ran a manual agitate and spin,, both working. Ran a calibration. Started a drain and spin. Optest ok."

We serviced a

MAYTAG WALL OVEN

Model CWG3100AAE29

Near Beachwood, OH 44122

Jason N

Job Details: 05/19/2021

"Cc unit oven not workingRan bake test, ignitor not glowing. Checked voltage into ignitor on bake, good at 122v. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Good ignition and preheat. Op test good.; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pepper Pike, OH 44124

Jason N

Job Details: 05/19/2021

"Cc unit not adding hot water.Ran diagnostics, no codes stored. Ran auto test, unit valves functioning properly, both hot and cold are flowing into unit. Ran normal wash test, water temperature in tub reaching 80 degrees on hot setting. Called wp techline, Joel, normal operation, units will not achieve a true hot setting, will always mix with cold water. No true measurable water temperature for any setting. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Brooklyn, OH 44144

David R

Job Details: 05/19/2021

"Cc ice on back wall, FZ making noise, door has been closed. Today fan has stopped working, defrost issue as well. Also ice buildup under evap tray as well. S38253 covers part for tube drain. Checked and getting voltage to fan. Customer paid SVC, do not order parts ; ordrng 1 WPW10464673 (FZ fan) and 1 WPW10383615 (Thermistor) and 1 W11190084 (Tube drain), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Seven Hills, OH 44131

Corina B

Job Details: 05/19/2021

"CC that the unit does not turn on. Ran diag f6e2 Communication Error: UI Cannot Hear ACU, ran test 1 main control has 120 volts, led light is flashing. Has the dc volt. Will need a main control and ui; ordrng 1 W11170706 (Control) and 1 W11112656 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Rocky River, OH 44116

Gabriel P

Job Details: 05/19/2021

Temperature was 16 degrees on freezer not to cold but there was frost on evaporator and defrost is working did not feel enough air going to fridge call bj senior tech he said it may not be running longer had me check few things it will need control and thermistor and fan ; ordrng 1 W11190849 (Control) and 1 WPW10384183 (Thermister) and 1 WP2315549 (Fan)

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

Corina B

Job Details: 05/19/2021

CC that the lower oven is not working. Confirmed. Checked the thermal fuse on the lower oven open. Will need a new fuse. ; ordrng 1 WP3196548 (Thermal fuse)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Painesville, OH 44077

Jeff M

Job Details: 05/19/2021

The unit is leaking from the drain pump and pulled the pump out the seals all looked good there is some damage from the previous pump on the assembly itself ordering a new sump motor and drain pump; ordrng 1 W11416363 (Pump) and 1 W11497943 (Drain pump)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW

Near Wickliffe, OH 44092

Jeff M

Job Details: 05/19/2021

Customer was hearing the centrifugal switch open and close she states she did not hear the noise before but I insured her that that noise was and is completely normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Willoughby, OH 44094

Jeff M

Job Details: 05/19/2021

Installed the new part op tested good.

We serviced a

SAMSUNG DRYER

Model DV393GTPAWR/A1

Near Mentor-on-the-Lake, OH 44060

Jeff M

Job Details: 05/19/2021

pulley failed estimate only; ordrng 1 DC93-00634A (Pulley) and 1 S (S)

We serviced a

WHIRLPOOL WASHER

Model WTW8500BR0

Near Rocky River, OH 44116

Marie V

Job Details: 05/19/2021

"Cc that on any load they press start, unit will add water and from 55 min drops down to 5 and get a error code of Overload and it drains the water out but not all the way then they have to run drain and spin in low. Ran diag no error codes shown, unit when straight to test cycle. When unit was doing the test cycle it got stuck in C1 witch it says that it will fill to min water lever, unit just kept filling and filling so I pass that step to continue. Check the pressure hose not clogged. Called senior tech BJ to confirm diag, unit will need main control. ; ordrng 1 W10761028 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Mentor, OH 44060

Jeff M

Job Details: 05/19/2021

The screws in the door keep getting loose screws mounted in the door the holes are stripped out needs a new door. No eta ; ordrng 1 12977880SQ (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Mentor, OH 44060

Dan H

Job Details: 05/19/2021

"Customer complaint that unit is not making ice, found wires broken in door harness, unit needs new door; ordrng 1 LW11089011 (Frz door)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Avon Lake, OH 44012

Marie V

Job Details: 05/19/2021

"Cc that the unit shakes a lot. Ran diag found f8e5 hot and cold reverse. Push down on suspension and they were bad. They will need to be replaced, also check the unit on high speed spin and when lock the door notice that the lid lock was also bad, cust said that shes been having problems with that too as well. When put unit on high speed spin it was going everywhere unit will need suspension and lid lock.; ordrng 1 W10404050 (Lidlock) and 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9600TA01

Near Madison, OH 44057

Jeff M

Job Details: 05/19/2021

The units not draining out the drain pump is not plugged it has failed needs a new drain pump estimate only; ordrng 1 280187 (Pump) and 1 S (S)

We serviced a

GE RANGE

Model JBP66E0H1BB

Near Madison, OH 44057

Jeff M

Job Details: 05/19/2021

The bake element is open needs replaced ; ordrng 1 WB44T10011 (Element) and 1 S (S)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Brecksville, OH 44141

David R

Job Details: 05/19/2021

Cc unit not working. Found broken pulley and belt. Replaced from t/s. Tested. Good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Beachwood, OH 44122

Jason N

Job Details: 05/19/2021

"Cc unit not washing dishes, detergent left inside. Ran diagnostics, found codes 7-1 for no heat, 8-1 for slow drain, and 6-1 for no/low water flow. Wash motor did not turn on in diagnostic cycle. Checked power to wash motor from control board, good at 122v. Unit needs wash motor. Customer not repairing at this time, estimate only.; ordrng 1 W10805015 (Motor/pump assembly)"

We serviced a

MAYTAG RANGE

Model MEW9530FZ04

Near Rocky River, OH 44116

Gabriel P

Job Details: 05/19/2021

"Customer complaints of smelling oil from manufacture and oil not burning away preheat to 500 degrees and smell it ,advise then to continue to burn it cause sometimes it could take weeks calling whirlpool to document it spoke to bruce, he said to have customer run self clean without the racks,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB0

Near Chardon, OH 44024

Brian M

Job Details: 05/19/2021

Installed gasket dispenser and and seal Ran auto test No leak at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Brecksville, OH 44141

David R

Job Details: 05/19/2021

"Cc FZ door not closing. Found rails not closing or opening. Will need rails. Broke Icemaker trying to open and diagnose. No charge for that. Ordering. ; ordrng 1 4317943 (Icemaker) and 1 WPW10397636 (Left slide) and 1 WPW10397635 (Right slide), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Avon Lake, OH 44012

Marie V

Job Details: 05/19/2021

"Replaced part, tested unit for leaks. Op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HV

Near Broadview Heights, OH 44147

David R

Job Details: 05/19/2021

Replaced part. Tested. Good. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 05/19/2021

"Customer complaint that mullion does not catch on mullion opener, confirmed, leveled unit, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Chardon, OH 44024

Jason N

Job Details: 05/19/2021

Installed drive parts. Ran auto test and calibration. No abnormal sounds heard. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Chesterland, OH 44026

Jason N

Job Details: 05/19/2021

"Cc unit making clunking sound when in wash cycle.Customer states unit is making noise when agitating, never made noise before. Ran auto test, noticed agitation is noisier the normal. Checked agitator for tightness, good. Checked components under unit. Found oil leaking from gearcase. Unit needs gearcase, shifter is also saturated with oil, will replace as well. Parts not showing in stock on Marcone, office to contact customer for next service date. ; ordrng 1 W11423758 (Gearcase) and 1 W10913953 (Actuator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Wellington, OH 44090

David R

Job Details: 05/19/2021

"Cc unit locked up at controls and could not press any options. Went over owners manual with customer about being able to lock unit and no other options can be selected. Ran diagnostics, no error codes. All components working. Op test ok"

We serviced a

SAMSUNG DRYER

Model DV405ETPASUAA

Near Ashtabula, OH 44004

Brian M

Job Details: 05/19/2021

Installed thermostats OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Willoughby, OH 44094

Corina B

Job Details: 05/19/2021

CC that the unit is leaking water. Door seal is good. The drain pump is good. Door closes tight. No damage to the cabinet. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Avon, OH 44011

Gabriel P

Job Details: 05/19/2021

"Freezer light was dim replace,opt test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH78019HZ3

Near Avon, OH 44011

Gabriel P

Job Details: 05/19/2021

Hinges needed some grease correct issue opt test ok

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Willoughby, OH 44094

Corina B

Job Details: 05/19/2021

"CC that the door does not close correctly. Opened the door, opens and closes properly. Door is straight when the door is opened. Hinges are good. Optest ok."

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFW3

Near Eastlake, OH 44095

Corina B

Job Details: 05/19/2021

"Replaced the turntable, control and support. Tested the turntable. Optest ok"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Amherst, OH 44001

Marie V

Job Details: 05/19/2021

"Replaced dispenser and valves, ran step 12, pass. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS4

Near Beachwood, OH 44122

Dan H

Job Details: 05/18/2021

"Customer complaint that unit is not cooling properly and not making ice, fresh food section temperature at 37 degrees, freezer section temperature at 14 degrees , found freezer section door not sealing, air damper is loud and clicking, ice maker is not cycling, ice maker is receiving 120vac , unit new freezer section door tracks, air damper, and ice maker , customer does not want repair at this time ; ordrng 1 WPW10594329 (Damper) and 1 WP13055901 (Tracks) and 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/18/2021

"Control not sending 120 voltage to icemaker also for cooling freezing food senior tech request to replace ice maker with harness customer will call whirlpool for coverage ; ordrng 1 W11043763 (Control) and 1 W10882923 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Parma, OH 44129

David R

Job Details: 05/18/2021

"Cc unit making noise. Found damper making noise either opening/closing. Ordering. ; ordrng 1 WPW10479155 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY REFRIGERATOR

Model CRSE233TB0

Near Geneva, OH 44041

Jeff M

Job Details: 05/18/2021

The drain was frozen I steamed out the drain unit tested good

We serviced a

AMANA RANGE

Model AGR 4230BAW3

Near Conneaut, OH 44030

Jeff M

Job Details: 05/18/2021

I adjuster the gas valves op tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Parma, OH 44134

David R

Job Details: 05/18/2021

"Found door water line was not connected all the way in, corrected. Tested. Good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44144

Corina B

Job Details: 05/18/2021

CC that the clothes are coming out wet. Found the shifter came out of cam. Replaced the shifter from t/s. Started a cycle. Optest ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT6

Near North Royalton, OH 44133

David R

Job Details: 05/18/2021

Replaced stop. Tested. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Conneaut, OH 44030

Jeff M

Job Details: 05/18/2021

The icemaker has stalled out its receiving power needs a new icemaker and I found the bin where the ice comes out of is all chewed up. No eta cust will call ; ordrng 1 WPW10300024 (Ice maker) and 1 W11185686 (Bin)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Lorain, OH 44052

Marie V

Job Details: 05/18/2021

"Took POP.Cc that the unit is leaking from main water valve. Confirmed. Unit is leaking from the main valve. Replaced water valve and tested unit to make sure that the was no leaks. Showed cust and also showed were to put the air filter for unit. Op test ok"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Elyria, OH 44035

Marie V

Job Details: 05/18/2021

Cc that the unit is not draining all the way. Found water at the bottom were the filter goes. Press cancel and unit drained water out. Look at the drain hose and to the sink it didnt had a loop. If the look is no theres unit will not properly drain and when you use the sink water can siphon back to the unit. Got the sip tied that was there and adjusted it. Tested unit twice it worked good. op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Columbia Station, OH 44028

Corina B

Job Details: 05/18/2021

Cc that dishwasher was still leaking. Verified and found that it was leaking along side the left side of the door. We removed door and it was not wet inside so we removed dishwasher from cabinet and stopped leaking so we removed the trim from the left hand side because of being so tight in place causing it to tweak door off place. Opt test ok.

We serviced a

GENERAL ELEC DISHWASHER/B-IN

Model GDT580SMF4ES

Near Columbia Station, OH 44028

Corina B

Job Details: 05/18/2021

We serviced a

MAYTAG FREEZER

Model MQF1656TEW00

Near Garfield Heights, OH 44125

Corina B

Job Details: 05/18/2021

"Cc that top shelfs on freezer were not cooling. Verified and found fan not running also was receiving 120vac. Ordering fan customer will install part. ; ordrng 1 WP3-60336-001 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FSS01

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/18/2021

"Cc that the unit is not making ice. Confirmed ran step 120 icemaker self diag, pass. Found fill tube heater wire broken unit will need new. Plugged the wire back in , and tested, it started working but is not a permanent fix. Advice cust that if she has more problems with the ice maker that she can give us a call. Gave estimate to cust. Op test ok; ordrng 1 W11366500 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV02

Near Strongsville, OH 44149

David R

Job Details: 05/18/2021

"Cc of noise from unit, brand new. Unit might be making normal noises. I did vibe the unit vibrating so I moved the placement back a little, stopped it. Tested fans and damper, both sound normal. Turned unit off for a couple of mins, started back up. Compressor kicked on, sounds normal. Unit sounds good, normal sounds. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Columbia Station, OH 44028

David R

Job Details: 05/18/2021

"Replaced all parts. Ran diagnostics, good. Ran drain and spin with load. Good. Op test ok; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG RANGE

Model MGR6875ADB

Near Warrensville Heights, OH 44128

Jason N

Job Details: 05/18/2021

"Cc unit lower oven not workingRan bake test, ignitor not glowing. Checked power to ignitor, good at 121v. Unit needs ignitor. Replaced using truck stock. Ran bake test to 300 degrees, good ignition and preheat. Op test good.; used 1 12400035 (IGNITER) from stock"