We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, OH 44125
Marie V
Job Details: 08/11/2022
"No adult inside home. Guys told me mom just left, called office, tagged door."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, OH 44116
David R
Job Details: 08/11/2022
"Cc unit pack adjusters broken. No kit, have to order out everything separately. Ordering parts for adjusters and slide rails.; ordrng 1 W11259786 (Right track) and 1 W11259785 (Left track) and 1 WPW10195372 (Left housing) and 1 WPW10195373 (Right housing) and 2 WPW10250162 (Adjusters)s and 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 4 WPW10195839 (Adjuster)s and 4 WPW10195840 (Positioner)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Aurora, OH 44202
Brian M
Job Details: 08/11/2022
Leveled unit and raised door OP Test Ok
We serviced a
MAYTAG WASHER
Model LAT9806AAM
Near Olmsted Falls, OH 44138
David R
Job Details: 08/11/2022
"Customer unit over/about 25 years old. Cc unit making loud noise and banging. Found broken damper base, coming apart. A lot of parts are discontinued and customer doesnt want to put money into unit. 203725 Damper Bolt NLA discontinued, 213053 Brace, NLA discontinued, 22002431 Pulley NLA discontinued, WP6-2011900 Brake kit"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Maple Heights, OH 44137
Gabriel P
Job Details: 08/11/2022
Found control not responding and wants it did it seems to turn off by it self will need control also it seems to had issue defrosting told by customer ordering parts needed but parts are out of stock ; ordrng 1 W11496870 (Control) and 1 W11324678 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 08/11/2022
User start button not working ordering user and console also customer found receipt of unit took pictures is under one year ; ordrng 1 W10918487 (User) and 1 W11116422 (Panel)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Strongsville, OH 44149
David R
Job Details: 08/11/2022
"Cc unit wasnt heating since delivered. Found wires disconnected on temp switch. Corrected, tested. Good. Heating, Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near South Euclid, OH 44121
Jason N
Job Details: 08/11/2022
"Cc unit not cooling in ff section and lights are outFound top LED module failed and freezer LEDs dim. Found service pointer W11606409 and s code S84638 for replacement of all 12 LED modules. Ran diagnostics, all functions passed, temperatures are reading correct. Found some condensation buildup in ff section. Checked door gaskets, all sealing properly. Ordering fan for possible airflow circulation issue. LEDs are not in stock at Marcone, office to contact customer with next service date. ; ordrng 4 W11632139 (LED module kit)s and 1 W10683015 (Fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Broadview Heights, OH 44147
David R
Job Details: 08/11/2022
Replaced back cover. Good. Op Test Ok.
We serviced a
WHIRLPOOL STACK W/D
Model WHD5090GW0
Near Cleveland, OH 44120
Marie V
Job Details: 08/11/2022
"Cc that the unit shows an error code when press start. Confirmed f01. Main relay , rebooted unit, still did not worked. Unit will need main control. See notes. ; ordrng 1 W11239098 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Aurora, OH 44202
Brian M
Job Details: 08/11/2022
Cc unit not heating Found heater open Advised on heater and thermal cut offs ; ordrng 1 WP3387747 (element) and 1 279973 (cutoff-tml) and 1 SHIPPING (shipping and handling)
We serviced a
ROPER WASHER
Model RAS7133RQ4
Near Bedford Heights, OH 44146
Brian M
Job Details: 08/11/2022
"Cc noise and no spin Found motor coupler broken Needs coupler ; ordrng 1 285753A (coupling,motor) and 1 SHIPPING (shipping and handling)"
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JSC24C8EAM00
Near Lakewood, OH 44107
Marie V
Job Details: 08/11/2022
"No refrigerant on u it. Replaced evaporator and filter drier. Set unit into 28 vacc. Filled back up with r134a 5.3 oz. Full frost pattern on evaporator. Started hearing a leak. Found out unit is also leaking from evaporator cap tube in the wall. Called whirlpool tech line spoke with Adrian, Explain cust that unit cant be repair, call whirlpool and provide file number."
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/11/2022
Installed console and main control. Ran auto test and calibration. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW200DQ2
Near Bedford Heights, OH 44146
Brian M
Job Details: 08/11/2022
"Cc unit not spinning out properly Found unit to be functioning but could possibly have a bad timer or overheating motor depending on load size Found suspension springs rusted out Recommend motor, timer and spring replacement ; ordrng 3 8316845 (spring)s and 1 WPW10175553 (timer) and 1 WP661600 (drive motor) and 3 WPW10250667 (spring)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Highland Heights, OH 44143
Jason N
Job Details: 08/11/2022
"Cc unit not making iceRan ice maker diagnostics, found code e5 for thermistor bad. Replaced ice maker using misc. truck stock part. Power cycled unit to clear fault code. Ran manual harvest test to ensure all functions working properly. Advised customer to allow up to 24 hrs for ice maker to resume ice production. Op test good.; used 1 W11579560 (Icemaker) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near North Royalton, OH 44133
David R
Job Details: 08/11/2022
"Replaced door, right FF. Leveled. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Warrensville Heights, OH 44128
Brian M
Job Details: 08/11/2022
"Cc light out , fridge handle loose and filter will not come out Found frost in freezer light switch cleared up, tightened handles and replaced filter with customer supplied filter OP Test Ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44120
Joe O
Job Details: 08/11/2022
"Installed control and ui. Found ui tabs broken, ui separating. Re ordering ui; ordrng 1 W11135391 (console)"
We serviced a
GE WASHER
Model GTW330ASK2WW
Near Mentor, OH 44060
Joe O
Job Details: 08/11/2022
Installed drain pump. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Madison, OH 44057
Jason N
Job Details: 08/11/2022
Installed control. Ensured all functions working properly. Op test good.
We serviced a
KENMORE WALL OVEN
Model 790.413994
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/11/2022
"Installed thermal cut off Still not working properly Found relay on power board not sending power Needs control ; ordrng 1 316429800 (board), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Dan H
Job Details: 08/11/2022
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, found very little flow from cold water valve, good flow from cold water supply, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (Valve) from stock"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Strongsville, OH 44136
David R
Job Details: 08/11/2022
"Cc unit not spinning good and noise when spinning, lid is falling down F51 motor rod sensor. Customer only wants RPS sensor repair looking at, gave estimate. Customer paying SVC only. Do not order parts. ; ordrng 1 WPW10178988 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Elyria, OH 44035
Gabriel P
Job Details: 08/10/2022
Replace valve but still no cold water pressure going to unit disconnect hose use bucket and find out house valve does not have enough pressure need plumber
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Grafton, OH 44044
David R
Job Details: 08/10/2022
"Not plugged in when arrived. Inside RV. Customer said the FF was not cooling but the FZ was fine. Might be a defrost issue. Plugged in, waited 15-20 mins. Good frost pattern. Would suggest replacing harness with bi metal and control first and customer to monitor. Ordering harness and control ; ordrng 1 W11566475 (Harness) and 1 W11567495 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Marie V
Job Details: 08/10/2022
"Cc that the unit is not cooling and theres a lot of water dripping. Water dripping is from ice melting. Removed all ice. Tooktemps 60* fresh food and freezer 25*. Found unit not defrosting. Ran diag, for heater, getting 117V. Found connections for heater frozen. Preventing from getting the proper Volta. Corrected issue. While heater on, defrosted all ice fron evaporator. Set unit back to recommended temps. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHV
Near Painesville, OH 44077
Dan H
Job Details: 08/10/2022
"Installed new freezer section door handle , op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD5600XW1
Near Elyria, OH 44035
Gabriel P
Job Details: 08/10/2022
"Found pulley squeaking replace from t/s opt test ok ; used 1 279640 (Pulley), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Royalton, OH 44133
Marie V
Job Details: 08/10/2022
"Replaced contro, latch and drain pump. Ran calibration and auto test, pass. Cust started a normal cycle. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Mentor, OH 44060
Dan H
Job Details: 08/10/2022
"Customer complaint that unit would not stop spinning, unit is not spinning continuously now, confirmed noise with customer the drain pump was running, ran diagnostics no error codes found, unit spins and agitates, valves open and close, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Marie V
Job Details: 08/10/2022
"Special Project S17304 . Replaced heater, tested unit. No leaks. Op test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NW8C
Near Lorain, OH 44053
Angel
Job Details: 08/10/2022
"Cc that unit is not draining. Verified by testing unit on a normal cycle and cancelled it and unit started draining but customer said its at the end of the cycle when it wont drain explained to the customer that the drain pump has to be overheating he will need the drain pump replaced. Ordering part.; ordrng 1 A00126401 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Columbia Station, OH 44028
David R
Job Details: 08/10/2022
"Replaced heater. Ran diagnostics, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willowick, OH 44095
Dan H
Job Details: 08/10/2022
"Customer complaint that unit is not spinning, ran diagnostics found f9e1(long drain), f3e1(pressure system fault), f2e1(stuck key), and f0e2(oversuds) error codes, unit drains , unit spins , unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDC500VW0
Near Kirtland, OH 44094
Jason N
Job Details: 08/10/2022
"Cc unit taking too long to dry clothesRan cycle test, unit heating and cycling properly. No issues found with unit. Could not check venting through house to outlet. Advised customer that most likely issue lies with the washer not extracting enough water from clothing. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Lorain, OH 44055
Angel
Job Details: 08/10/2022
Cc that unit was not cooling properly and lights on display would not shut off also that ice maker was not making ice. Verified temperatures and freezer was at 4* and ff section was at 36* and the display I explained to customer that once you use the display the lights stay on but will timeout on there own after about a minute or so. I can not find any issues with unit customer stated that she likes her stuff real cold but already had it set to the coldest thats why her temperature was at 36* customer had bottles of water in fridge and they were pretty cold. The ice maker had a full bin of ice and while at the home ice maker was dropping ice. Explained to them that if they have a lot of people at home using the ice the ice maker will not keep up with them will have to give it time to make ice. Unit working as designed at the moment. Opt test ok..
We serviced a
KITCHENAID DISHWASHER
Model KUDI230BWH0
Near Warrensville Heights, OH 44128
Marie V
Job Details: 08/10/2022
Cc that the unit does not works. Confirmed. Unit is getting proper voltage. Unit does not fills up or runs motor. Just drain portion of unit works. It will need new timer. Not longer available. ; ordrng 1 9741693 (Timer discontinued)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Amherst, OH 44001
Gabriel P
Job Details: 08/10/2022
Replace heater opt test ok
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Westlake, OH 44145
Angel
Job Details: 08/10/2022
Replaced thermal fix tested unit. Opt test ok.
We serviced a
GE DISHWASHER
Model PDT715SMN0ES
Near Amherst, OH 44001
Gabriel P
Job Details: 08/10/2022
Put my phone inside of a slip lock bag to see ; ordrng 1 WD19X25700 (Pump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Burton, OH 44021
Brian M
Job Details: 08/10/2022
Installed heater OP Test Ok
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Chesterland, OH 44026
Brian M
Job Details: 08/10/2022
Cc of wash performance Found upper wash arm bracket welds has let go and wash arm will no longer stay in place
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 08/10/2022
Cc unit not making selections Found ui not responding expect for one button needs panel and ui ; ordrng 1 W11413965 (Panel) and 1 W11414079 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Aurora, OH 44202
Brian M
Job Details: 08/10/2022
Customer showed pop took pic Cc no heat Found thermal cutoff open Replaced using truck stock OP Test Ok ; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model MMV4205DS1
Near Eastlake, OH 44095
Dan H
Job Details: 08/10/2022
"Customer complaint that several buttons are not working, confirmed , unit needs new control panel, customer does not want repair, customer refuses to pay service charge ; ordrng 1 W10593885 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lakewood, OH 44107
Marie V
Job Details: 08/10/2022
Replaced control and switch. Op test no good. Unit will need UI as well. No core for return ; ordrng 1 W11460962 (Ui)
We serviced a
AMANA REFRIGERATOR
Model ABB2221FEZ
Near Streetsboro, OH 44241
Brian M
Job Details: 08/10/2022
"Cc no ice Found icemaker buzzing and not rotating ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Berea, OH 44017
David R
Job Details: 08/10/2022
Replaced heater element. Good. Tested. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near North Olmsted, OH 44070
Angel
Job Details: 08/10/2022
"Cc that unit will not start. Verified and motor is just humming wont turn tried turning by hand but no luck took apart unit and motor was completely jammed checked blower wheel just in case it wasnt jammed but it wasnt unit will need drive motor. Ordering parts. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brook Park, OH 44142
David R
Job Details: 08/10/2022
Replaced heater. Ran diagnostics. Good. Op Test Ok.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Rocky River, OH 44116
Angel
Job Details: 08/10/2022
Replaced interlocks and left hinge tested unit and started functioning as should also explained to customer that when shes closing the door she doesnt want to hold the door back like hesitating because it wont trigger the switch correctly causing issue as well. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Parma Heights, OH 44130
David R
Job Details: 08/10/2022
"Replaced heater. Ran diagnostics, good. When installed drain hose pinched. Corrected, good, Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Parma, OH 44130
David R
Job Details: 08/10/2022
"Replaced fan and blade, found ace was hitting a parts sticker on harness. Removed. Tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44109
Angel
Job Details: 08/10/2022
"Replaced gearcase, belt, cam, shifter, wash plate, screw, capacitor and latch. Ran a calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bedford, OH 44146
Angel
Job Details: 08/10/2022
Cc that unit would stay in sensing and it would just shut off and no water coming in. Verified started a normal cycle and unit started working perfectly. Ran diagnostics to check for error codes and no error codes were stored ran a calibration and a auto test and passed. From having the customer test it herself it seems like she hit the button twice causing it to stay paused and than the unit would just cancel out after 5mins. Can not find any issues with unit working as designed at the moment. Opt test ok.
We serviced a
GE REFRIGERATOR
Model n/a
Near Cleveland, OH 44103
David R
Job Details: 08/10/2022
"Customer did not want looked at, icemaker started working for him. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Parma, OH 44129
Angel
Job Details: 08/10/2022
Cc that unit is not locking. Confirmed found strike broken replaced with new one tested unit. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKW0
Near Mentor, OH 44060
Dan H
Job Details: 08/10/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Newbury Township, OH 44065
Jason N
Job Details: 08/10/2022
Cc unit center burner not workingRan burner flame tests. Confirmed middle burner not lighting all the way around head. Pulled burner cap and cleaned grease from gas port holes. Reassembled and retested. Good ignition and flame all the way around head. Adjusted gas valves on middle and large burners. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS
Near Kent, OH 44240
Brian M
Job Details: 08/10/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Dan H
Job Details: 08/10/2022
"Installed new led module, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Aurora, OH 44202
Jason N
Job Details: 08/10/2022
"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP bulletin W11540964 and s code S17304. Ran auto test, checked for leaks. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HV1
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/10/2022
"Cc unit oven door hinge came off on one sideFound right side oven door hinge bent, will no longer fit into receiver, will need replaced. ; ordrng 1 WPW10299224 (Hinge)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near University Heights, OH 44118
Jason N
Job Details: 08/10/2022
"Cc unit emission of CO concernsCustomer stated she had a gas company out to investigate a gas smell concern on the unit. They found no issue but told her that when using the oven the unit was emitting CO and needs to be looked at by a service company. Checked all flames for proper size and gas/air mix. All burners and oven burner test good for proper spark and flame, all flames blue in color. Advised customer that any gas appliance will emit a small amount of CO while in use and this is normal operation. No issues found with unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Lakewood, OH 44107
Marie V
Job Details: 08/10/2022
"Special Project S17304 . Replaced heater tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Mentor, OH 44060
Dan H
Job Details: 08/10/2022
"Customer complaint that unit is not dispensing water or making ice, and light are flickering, found dead led on freezer section module, found ice maker fill tube frozen, unit needs new led module and valve, customer does not want repair at this time; ordrng 1 WPW10179146 (Valve) and 1 WPW10515057 (Led module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model PYE2200AYW
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/10/2022
"Cc unit not startingChecked power into unit, good at 244 L to L and 123v L to N. Checked all thermals, all checked good. Checked door switch, good continuity. Ordering timer and motor. ; ordrng 1 WP53-1810 (Timer) and 1 W10410996 (Motor) and 1 W11497304 (Blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/10/2022
"Steam all ice and replace harness,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Cleveland, OH 44120
Jason N
Job Details: 08/10/2022
Installed RH ff door. Op test good.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Rocky River, OH 44116
Marie V
Job Details: 08/10/2022
"Replaced motor and blower wheel. Tested unit, cust added clothes. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Atwater, OH 44201
Brian M
Job Details: 08/10/2022
Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.5oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Advised to watch OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44149
David R
Job Details: 08/10/2022
"Replaced heater, ran diagnostics, good. Tightened handle as well. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hiram, OH 44234
Brian M
Job Details: 08/10/2022
Cc food freezing in fridge Found damper stuck open will not close Needs damper ; ordrng 1 W11317276 (diffuser) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG DISHWASHER
Model KDPE234GPS0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/10/2022
"Customer complaint that unit is not filling with water, ran test cycle, unit filled, wash motor started, unit completed test cycle, unit is operating as designed"
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Cleveland, OH 44108
Jason N
Job Details: 08/10/2022
"Installed burner head and oven ignition parts. Tested burner operation, good spark and flame. Ran bake test, good spark, ignition and preheat. Op test good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Conneaut, OH 44030
Dan H
Job Details: 08/10/2022
"Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill) error code, cold and hot valves open and close, started quick wash cycle, unit filled and began washing, unit drained unit spun, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS01
Near Pepper Pike, OH 44124
Manny
Job Details: 08/10/2022
"Replaced ice maker and it lost power, called Bj and we ran some test to see why IM doesnt have power, found optics not seeing each other, unit will need optics. Ordering optics. ; ordrng 1 W10757851 (optic bd set ref)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44108
Jason N
Job Details: 08/10/2022
Installed freezer door slides. Door pulling in and sealing properly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Hiram, OH 44234
Brian M
Job Details: 08/10/2022
Cc unit not cooling in the fridge ; ordrng 1 W11087438 (motor-evap) and 1 W10843055 (cntrl-elec) and 1 W11457241 (Service kit)
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/10/2022
"Customer complaint that light stays on all the time, confirmed, control is sending a constant 120vac to light socket, unit needs new control ; ordrng 1 W11552021 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Willoughby Hills, OH 44092
Jason N
Job Details: 08/10/2022
Cc unit freezer light not working Customer stated switch didnt work for awhile but seems to be working now. Found switch has light frosting which would cause switch to stick closed. Replaced freezer light switch using customer supplied pre Id part. Sprayed a light coat of food grade silicone on new switch to prevent moisture from sticking and freezing. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/10/2022
"Found condensation and frost on freezer cause by door not close all the way steam ice and unclog vents,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Westlake, OH 44145
Marie V
Job Details: 08/10/2022
"Cc that the unit is taking a long time to dry. Started unit, unit is set to high. Took temps coming out of appliance. Between 135* and 175* on high heat. Unit is working properly. Found vent was clogged. Maintenance guy is cleaning vent outside. And Calle company to come and clean up all vent. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Strongsville, OH 44149
David R
Job Details: 08/10/2022
"Cc unit leaking from dispenser. Verified, water still dripping when cycled. F3E2 water valve error , F2E1 stuck key. Replaced water valves from t/s. Tested. Good. I did advise customer that water will still remain in dispenser area after wash, showed customer drain port height on dispenser tray. Advised good idea after wash to empty trash and wipe dispenser area. Unit is good. Op Test Ok.; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Westlake, OH 44145
Marie V
Job Details: 08/10/2022
Cc that unit is showing that it needs service and to add detergent and a error code. Ran diag found error code f3e5 BulkSystemError . Followed step on tech sheet. Unit will need main control and sensor. Office will contact once they have eta on the parts. ; ordrng 1 W11419051 (Control)
We serviced a
KENMORE RANGE
Model 790.77513808
Near Westlake, OH 44145
Angel
Job Details: 08/10/2022
Cc that oven is taking to long to heat up. Ran a bake with my watt meter to verify amperage on igniter and it was only pulling 2.70amps igniter is weak replaced igniter tested unit again. Opt test ok.; ordrng 1 W11590294 (Igniter)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon, OH 44011
Marie V
Job Details: 08/10/2022
"Replaced gearcase, slider , ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Shaker Heights, OH 44122
Manny
Job Details: 08/10/2022
"Cc that unit still have lots of condensation, verified and condensation forming in the same spots as last time wpl tl said if the rtv didnt fix the issue to call back. Calling TL spoke to Leon, explained wha Rob had me do and that didnt fix the issue. Advise customer that wpl is sending the unit for review to see if it can be exchanged and that they will contact them with the next steps; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/10/2022
"Found unit not responding also found 124 voltage going to control but control is out giving estimate customer will not fix ; ordrng 1 W11116590 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Westlake, OH 44145
Gabriel P
Job Details: 08/10/2022
Found gasket not sealing steam gasket and use pretoleum gel also when doors where swap they were not correct but fix issue
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HSS09
Near Seven Hills, OH 44131
Gabriel P
Job Details: 08/09/2022
Customer complaint that when unit complete time it does not sound loud enough th alarm I could hear it and my senior technician can hear it as well so we are going to replace sound board if it still sound the same then is the way is design ; ordrng 1 W11363946 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Chardon, OH 44024
Jason N
Job Details: 08/09/2022
Installed gearcase. Ran auto test and calibration. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Mantua, OH 44255
Brian M
Job Details: 08/09/2022
Customer showed pop from Costco took pic Cc low heat Found eco boost turned on Advised on settings and the function of that
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Conneaut, OH 44030
Dan H
Job Details: 08/09/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEE01
Near Conneaut, OH 44030
Dan H
Job Details: 08/09/2022
"Installed new fill tube heater, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH02
Near Chesterland, OH 44026
Jason N
Job Details: 08/09/2022
"Cc unit not coolingCustomer stated unit has not cooling in freezer section in over a month, and now ff section is starting to warm up. Confirmed. Checked frost patterns, light frost on first coil on ff evaporator. Unit has refrigerant leak, will need sealed system repair, most likely leak on ff evaporator. Parts covered under KA 10 yr warranty. Quoted customer for repair, customer declined repair at this time. ; ordrng 1 W11492867 (Evaporator) and 1 W10276644 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/09/2022
"Cc unit not cooling in ff section. Found frost covering freezer section, no airflow too ff section. Cleared frost and ice from freezer and air passages. Airflow restored to ff section. Checked door gaskets, found large gap on lower left corner of refrigerator door gasket. Heated gasket and stretched to mate to cabinet. Advise customer to allow several hours for ff section to return to desired temperatures. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/09/2022
"Cc: continuously flowing water until door opened, intermittent ice productionTested water dispenser multiple times. Ran approximately 5 gallons through unit. Dispenser did not stick. Found ice bin full of ice. Unable to duplicate issues. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ABB1924DEQ
Near Seven Hills, OH 44131
David R
Job Details: 08/09/2022
"Replaced gaskets, damper and control. Customer to monitor. Good, op test ok."