We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Cleveland, OH 44128
Manny
Job Details:
11/13/2023
"Cc unit bouncing around and not completing cycle, verified and found off balance code(f0e2) tub is unleveled, unit needs suspension rods ; ordrng 1 W11396716 (Suspension)"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Shaker Heights, OH 44122
Manny
Job Details:
11/13/2023
"Replace control harness and pump, ran test cycle, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Manny
Job Details:
11/13/2023
"Replace control and UI, let customer know to monitor the unit and to allow at least 72 hours for temps to equalize; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER8650FZ0
Near Richmond Heights, OH 44143
Manny
Job Details:
11/13/2023
"Replaced bake element, ran test at 350 and good, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Cleveland, OH 44102
Manny
Job Details:
11/13/2023
"Cc that dispenser is broken, verified and dispenser facade is cracked, ordering facade. ; ordrng 1 W11519867 (Facade-dispnsr)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Cleveland, OH 44102
Manny
Job Details:
11/13/2023
"Cc unit frosting up again, verified and fz frosting and ff has lots of humidity, components checked out good, calling TL spoke to Nate Unit deemed not repairable and send for review for exchange.; saved tckt"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GS00
Near Rocky River, OH 44116
Angel
Job Details:
11/13/2023
Cc that left front burner was not functioning and one of the bezels on knob was loose; ordrng 1 W11690659 (Left front ignitor) and 1 W11084064 (Left front burner) and 1 WPW10559494 (Bezel stainless)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Rocky River, OH 44116
Angel
Job Details:
11/13/2023
Cc unit is not spinning as it should. Ran diagnostics and got error code F0E5. Ran test spin and found that the hub was stripped. Gave customer estimate continued with repair. Replaced hub tested unit opt test good.; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Bay Village, OH 44140
Angel
Job Details:
11/13/2023
Cc the fresh food section is freezing their food. Ran diagnostics and thermistor test and showed that fresh food section temperature was at 40 degrees which is where it should. Advised customer to keep middle area clear to improve air flow. Replaced control board.
We serviced a
MAYTAG DRYER
Model MGT3800XW1
Near Westlake, OH 44145
Angel
Job Details:
11/13/2023
"Cc unit will turn on then stop the cycle. When testing the unit it would not spin the drum and the motor would stop. We discovered and let the customer know the unit needs a new motor. ; ordrng 1 279811 (Drive motor) and 1 661570V (Drive belt) and 1 WP697772 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS00
Near Bratenahl, OH 44108
Marie V
Job Details:
11/13/2023
"Installed left and right duct , and replaced thermistor. Took oanle of freezer and evaporator is at -10*. Freezer is working properly, advise cust to allow 24 hours for refrigerator to reach temps.Called whirlpool tech line spoke with Adrian he said if those 2 parts where missing is not going to cool properly. Those where install today. Have cust monitor. ; schdld next appmnt for 11/16 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Berea, OH 44017
David R
Job Details:
11/13/2023
"Replaced top FF LED module, tested. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Shaker Heights, OH 44122
Marie V
Job Details:
11/13/2023
"Cc of a noise that unit is making and gets loud. When arrived unit was quiet, ran diag turned compressor on and condenser fan, sounds good, verify evaporator fan, is rattling a little, while working on it broke blade fan, replaced from surplus. Used masking tape behind fan to quiet down vibration from fan. Advice cust to take a video if noise comes back. Also found some frost on white fan cover, that when fdoor is open or warm air entering, if ice gets back there will make a loud noise as well. Op test ok; used 1 WP2169142 (Fan) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Shaker Heights, OH 44120
Marie V
Job Details:
11/13/2023
Replace bottom door. Optest ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Berea, OH 44017
David R
Job Details:
11/13/2023
"Cc unit control display, lights not turning off, just staying on. Verified, sensing light on and wont turn on. Ran diagnostics, gave F2E1 Stuck key, F2E3 switch mismatch, F1E1 main control fault, F7E1 basket speed fault. Order and replace control and motor. ; ordrng 1 W11170319 (Control) and 1 W10890624 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Middleburg Heights, OH 44130
David R
Job Details:
11/13/2023
"Old damper control was malfunctioning, when opening was making a loud screeching noise. Replaced with new damper control. Tested. Good. Quiet. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Strongsville, OH 44136
David R
Job Details:
11/13/2023
"Replaced wash motor assembly. Ran diagnostics, all components good. Ran normal cycle, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Strongsville, OH 44149
David R
Job Details:
11/13/2023
"Ccnunit making loud noise in spin, sounds like a train. Verified, loud in spin. Will need gearcase, belt, pulley and hub. Gave estimate for repair; ordrng 1 W10528947 (Hub) and 1 W11454372 (Gearcase) and 1 W10721967 (Can pulley) and 1 WPW10006384 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Columbia Station, OH 44028
David R
Job Details:
11/13/2023
"Cc unit making noise while filling up, seems like dispenser isnt working, still detergent. Went through error codes, F8E1 long fill. Found one of valves of dual cold is not working and when cold water is being called, making loud screeching noise. Would suggest replacing valves. Also suggest cleaning between the gasket every load, found animal hair blocking the holes. Suggest cleaning the drain pump housing 1-2 times a month as needed, also suggest clean washer with cleaning pod/washer cleaner once a month to help keep unit clean as possible. Gave estimate for repair ; ordrng 1 W11316255 (Hot water valve) and 1 W11316256 (Cold dual Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Garfield Heights, OH 44125
Corina B
Job Details:
11/13/2023
CC that there is frost in the freezer. Confirmed. Found the door sagging. Raised the door. Steamed out the evaporator. Opt test ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW07
Near Seven Hills, OH 44131
Corina B
Job Details:
11/13/2023
Replaced the door. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mogadore, OH 44260
Corina B
Job Details:
11/13/2023
CC that the unit is not making a lot of ice. Confirmed. Ice maker did not cycle. Will need a new ice maker. ; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Streetsboro, OH 44241
Corina B
Job Details:
11/13/2023
"CC the unit is not dispensing water.Confirmed. Ice will dispense. Ran diag water comes out. Will need a control ui and valve, ; ordrng 1 W10843055 (Control) and 1 W11482383 (Valve) and 1 W11634312 (Ui)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277DWH2
Near Aurora, OH 44202
Corina B
Job Details:
11/13/2023
Replaced the fuse. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Aurora, OH 44202
Corina B
Job Details:
11/13/2023
Replaced the cover. Opt test n/g. When raising the door the noise stops. Will need the door. Office to reschedule ; ordrng 1 W11644055 (Door)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM01
Near Solon, OH 44139
Corina B
Job Details:
11/13/2023
Cleaned the condenser coils. Opt test ok.
We serviced a
MAYTAG DRYER
Model LDG7600AAW
Near Cleveland, OH 44125
Marie V
Job Details:
11/13/2023
"Replaced rollers , belt, pulley and bearing. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Parma, OH 44134
Marie V
Job Details:
11/13/2023
"Cc that the unit is not spinning the clothes out but if using drain and spin it works and sometimes door lock does not seems ti be working. Found drain hose on floor. Corrected issue, ran diag found error codes F8E1 long fill no fill, f5e3 door latch , f2e1 ui stuck button. Corrected drain hose, explain why unit would not continue to run the cycle. Replaced latch from T/S. Ran a calibration and stared a cycle. Op test ok; used 1 W10404050XXX (XXNO REORDERXXLATCH)"
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Ashtabula, OH 44004
Dan H
Job Details:
11/13/2023
"Customer complaint that drum is not turning, confirmed, found belt snapped , installed new belt from truck stock surplus, op test good ; used 1 W11025122 (Belt) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Parma, OH 44134
Bill
Job Details:
11/13/2023
"Cc drum not turning, confirmed cc. Belt broken, changed belt, rollers, and pulley. Opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Chagrin Falls, OH 44023
Bill
Job Details:
11/13/2023
"Cc noise at random times, confirmed cc via video recording. Changed damper opt test good."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Chardon, OH 44024
Corina B
Job Details:
11/13/2023
"Replaced the valve, cord, spark module, harness. Tested the burners and oven.Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44111
Marie V
Job Details:
11/13/2023
"Cc that unit is making a loud noise and is not spinnig fast enough. Ran fiag found error code f0e2, f7e5 shifter fault. Ran auto test, unit is grinding while spinning. Tilted unit found gearcase seal is broken and is leaking water into shifter as well. Unit will need new gearcase, belt, cam agitator. Cust will not fix. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10913953 (Shifter) and 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/13/2023
"Cc that then the unit is spinning makes an horrific noise and is shaking. Theres a load to test. Ran diag no error codes, stared a drain and spin cycle with clothes in it. Tested unit, while shaking is bagging, found drain hose is bagging against the wall and back wall of unit, will need to adjust, also unit is squeaky while spinning noise comes from gearcase. Ordering gearcase, belt and cam.; ordrng 1 W11449840 (Gearcse) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL DRYER
Model WED6600WL0
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/13/2023
"Replaced rollers, pulley and belt. Tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lakewood, OH 44107
Manny
Job Details:
11/13/2023
"Cc unit tool cold in the pantry drawer, too warm in the ff, making noise from ice dispenser and too dark, verified and dispenser motor is loud, LED are out and drain pan warped causing evap to freeze over, ordering pan, motor and Led; ordrng 1 W11683244 (Led) and 1 W11457241 (Drain pan) and 1 W10822606 (motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Lakewood, OH 44107
Manny
Job Details:
11/13/2023
"Cc unit not making ice, verified and ice maker tray is not homed, checked temps and good, replaced icemaker with pre Id, ran harvest test and passed ran fill test and passed, advised customer to allow 24 to 48 hours for proper ice production, and up to 72 for a full bin, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44102
Manny
Job Details:
11/13/2023
"Cc that the unit doesnt pass 260, verified and unit on Celsius, switched back to F option test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEMS308SSS00
Near Brecksville, OH 44141
Bill
Job Details:
11/13/2023
"Cc unit displaying error codes f6e0. Confirmed cc, unit displaying codes on both Ui. Found service pointer 4317464 on error codes. Followed service pointer and checked wires. All wires where connected, went to pull up parts to order and found that. W10118735 discontinued, 9760210 discontinued. Flipped breaker off for about a min and then back on, codes where gone and unit started working. Explained to customer that parts are unavailable and that it will most likely happen again.; ordrng 1 WPW10312206 (Oven ui) and 1 W10118735 (Microwave Ui discontinued) and 1 9760210 (Main control discontinued)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Brecksville, OH 44141
Bill
Job Details:
11/13/2023
"Cc unit not draining, confirmed cc. Changed drain pump, tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Bill
Job Details:
11/13/2023
Changed Ui board. Opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Solon, OH 44139
Bill
Job Details:
11/13/2023
"Changed led Module, took halogen bulb with me"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Bill
Job Details:
11/13/2023
"Cc unit not working, confirmed cc. Found error code 8 1 and 8 4, solved 8 4 by leveling unit and changing gasket. Ordered new inlet and control board. Follow up scheduled for 11/16; ordrng 1 W11410066 (Control) and 1 W11535094 (Inlet)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS20
Near Bedford, OH 44146
Bill
Job Details:
11/13/2023
"Changed vent, customer stated that since I changed the tstat the unit has been operating properly"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB01
Near Shaker Heights, OH 44120
Joe O
Job Details:
11/13/2023
Cc: intermittently not making iceReplaced ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44120
Joe O
Job Details:
11/13/2023
Cc: oven not heatingFound igniter only pulling 2.6 amps. Needs igniter. Installed igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Beachwood, OH 44122
Joe O
Job Details:
11/13/2023
Installed sump assembly. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Euclid, OH 44123
Joe O
Job Details:
11/13/2023
Installed timer and knob. Op test ok
We serviced a
KENMORE RANGE
Model 790.75443413
Near Wickliffe, OH 44092
Joe O
Job Details:
11/13/2023
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JW1
Near Conneaut, OH 44030
Joe O
Job Details:
11/13/2023
Installed control and dsi. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Roaming Shores, OH 44084
Dan H
Job Details:
11/13/2023
"Installed new door gaskets and user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Eastlake, OH 44095
Dan H
Job Details:
11/13/2023
"Customer complaint of frost build up in freezer section , fresh food section temperature at 56 degrees, freezer section temperature at-15 degrees, found evaporator frozen solid , defrost heater and thermostat are good, unit needs new control ; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Willoughby, OH 44094
Dan H
Job Details:
11/13/2023
"Customer complaint of grinding noise, heard squealing noise from belt, installed new belt and pulley, op test good ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willoughby, OH 44094
Dan H
Job Details:
11/13/2023
"Customer complaint that unit is not heating, confirmed, found thermal cut off open, installed new thermal cut off and thermostat , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mentor, OH 44060
Dan H
Job Details:
11/13/2023
"Customer complaint that drawer is falling off, no damage to tracks or drawer, reinstalled drawer, op test good"
We serviced a
GE REFRIGERATOR
Model GTS22KBPBRCC
Near Mentor, OH 44060
Dan H
Job Details:
11/13/2023
"Customer complaint of noise, noise is air damper door, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Mentor, OH 44060
Dan H
Job Details:
11/13/2023
"Customer complaint of grinding noise and unit was smoking, found control and user interface burned, likely from drain pump short, unit needs new control and user interface, will install new drain pump with new control and user interface ; ordrng 1 W11543997 (Cntrl) and 1 W11478519 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Painesville, OH 44077
Dan H
Job Details:
11/13/2023
"Customer complaint that water dispenser button is not working, confirmed, found plastic tabs that hold switch in place warped and not holding switch properly in , unit needs new switch assembly ; ordrng 1 W11519867 (Cover) and 1 W11515355 (Switch plate)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details:
11/10/2023
"Installed new suspension, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Painesville, OH 44077
Dan H
Job Details:
11/10/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Jason N
Job Details:
11/10/2023
"Installed damper control. Ran damper functionality test, no abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near North Olmsted, OH 44070
Marie V
Job Details:
11/10/2023
"Cc that theres moisture on refrigerator section and that the door seal is not sealing all the way. Confirmed, unit not leveled, causing door to warp a little and not shut all the way. Leveled and used steamer to readjust door seal. Tested it. Cleaned out frost and moisture. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Cleveland, OH 44143
Jason N
Job Details:
11/10/2023
"Cc unit not making ice Customer stated unit stopped making ice for several days, then started making ice again. Found ice container is full of ice. Possible ice cube jammed in mold or bail arm. Cycled ice maker, indexed and filled mold with water. No issues found at this time. Op test good."
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Cleveland, OH 44135
Marie V
Job Details:
11/10/2023
"Cc that unit is not heating and is getting louder. Confirmed both, found getting 244V to heater. Heater is open. Cust will buy new.; ordrng 1 DC97-14486D (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Maple Heights, OH 44137
Marie V
Job Details:
11/10/2023
"Cc that the unit is not working. Comes on but does not start. Confirmed ran diag found 815 error software issue needs new control. Ordering control; ordrng 1 WD21X24900C (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Brecksville, OH 44141
Marie V
Job Details:
11/10/2023
"Cc of unit not working and unplugged unit and still had power. Confirmed , unplugged unit for 2 min, rebooted control ran diag, found error code f0e5 off balance, f2e1 ui stuck button and f0e7 clothes detected on clean washer. Ran calibration and stared a cycle, leveled unit, explain when cancel cycle unit can freeze, do not recommend canceling cycle but if it freezes, will have to reboot unit and unplugged from wall for 2 min at least, unit working properly Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFU1764FW5
Near Mentor, OH 44060
Dan H
Job Details:
11/10/2023
"Customer complaint that unit is leaking, confirmed, found evaporator drain tube clogged , cleared, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Parma, OH 44134
Bill
Job Details:
11/10/2023
"Changed sump pump and spray arms, lowered rear of unit. Opt test good."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44105
Bill
Job Details:
11/10/2023
"Cc timer broken, confirmed cc.changed timer and placed new knobs. Opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/10/2023
CC that there is a noise. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Avon Lake, OH 44012
Angel
Job Details:
11/10/2023
Cc washer will not drain. F9E1 error. Customer had an issue with the unit leaking. Customer had a handy many look and discover a hole in the original drain hose. Customer had handy man replace original drain hose with rubber hose. There were multiple kinks in the rubber drain hose. Once unkinking the drain hose the unit drained as it should. Ordering proper drain hose. ; ordrng 1 W11244231 (Drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Westlake, OH 44145
Angel
Job Details:
11/10/2023
Cc ice maker is not making ice. When taking out ice bin we discovered that the ice maker was turned off. We showed the customer where the switch was and how to take off and on the ice bin and where the switch is.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Angel
Job Details:
11/10/2023
Cc dishwasher is not cleaning as it should. Ran diagnostics and no error codes. Tested unit to see function of pump assembly. Pump assembly seems weak. Ordering pump assembly as well as both upper and lower spray arms. ; ordrng 1 W11087376 (Pump assembly) and 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Upper spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW5
Near Bay Village, OH 44140
Angel
Job Details:
11/10/2023
"Cc unit does not dispense soap. Checked filters and filters need to be cleaned. Sprayer arm ports are also clogged. When opening detergent compartment, it would not open. Had to pry open and discovered a lot of detergent still in compartment. Emptied compartment and cleaned out. Compartment now opens. Also cleaned out the sprayer arm ports. Ran diagnostics and no error codes. Running a test on unit. Found soap dispenser door opens as it should. All opt tests good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Lakewood, OH 44107
Angel
Job Details:
11/10/2023
"Cc ice maker is not making ice. Checked temperatures. Freezer was at 5 degrees. Ran diagnostics for ice maker and no error codes. Running test cycle on ice maker. Cycle test passed. Running a fill test. Fill test failed. Removed all panel on ceiling to get to the ice maker fill tube and it was frozen ohmed out heater and it was opened also made sure control board was sending voltage to heater which it was unit will need heater replaced.; ordrng 1 W11087201 (Heater) and 1 W11637688 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Westlake, OH 44145
Manny
Job Details:
11/10/2023
"Replace control, cam, belt and suspension, opt test ok took core for return"
We serviced a
KITCHENAID RANGE
Model KODE500ESS20
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/10/2023
Replaced the harness and controls. Tested. Both ovens heated. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Strongsville, OH 44136
David R
Job Details:
11/10/2023
"Customer said nothing defrosting. Replaced control and fan. All running correctly. Frost on Evap, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Euclid, OH 44117
Jason N
Job Details:
11/10/2023
"Cc unit not rinsing/spinning outCustomer states unit does not put water in for rinse and its never spins. Ran diagnostics, found code f8e1 for no/low fill. Customer states she turns the valves off when unit is not in use due to leaking pipes. Turned valves on, also found lower valves are not fully open. Opened all valves fully. Ensured hot and cold are correctly connected. Ran auto cycle test, all functions passed. Customer not convinced it was the valves. Ran rinse and spin cycle. Unit filled with water, rinsed/agitated then advanced to drain out and spin. No issues found with unit. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Bratenahl, OH 44108
Jason N
Job Details:
11/10/2023
"Cc unit only made a few ice cubesRan ice maker cycle test, ice maker indexed, but did not fill with water. Found water supply valve closed under sink. Opened and reran ice maker cycle test. Ice maker indexed and filled with water. Op test good."
We serviced a
AMANA RANGE
Model AGR6603SFW7
Near Cleveland, OH 44110
Jason N
Job Details:
11/10/2023
"Cc unit no power to clock and oven Found unit is unresponsive. Pulled unit out from cabinet space, unit powered on. Found receptacle that unit is plugged into has no terminal tension, plug falls out. Switched plug to next receptacle. Unit powered on, set clock and ran bake test. All functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGBT02
Near Cleveland, OH 44119
Jason N
Job Details:
11/10/2023
"Cc unit not cooling Plugged in unit, found compressor will not start, overload opening after several seconds. Amp draw on compressor reading 8.5A when trying to start. Compressor is locked, will need replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W10309994 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Cleveland, OH 44119
Jason N
Job Details:
11/10/2023
"Cc unit takes too long to cycle.Customer states unit was taking more then an hour washing, she had to cancel and run a rinse and spin. Ran diagnostics, no codes stored. Advised customer on various cycle times and that some cycles will take an hour or more depending which cycle is chosen and extra wash options that are on. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44111
Angel
Job Details:
11/10/2023
"Cc the refrigerator is not cooling and the freezer keeps frosting. Upon inspection we found a significant amount of ice on the front top right corner of the freezer section. Due to the frost the vents to the fresh food section have been blocked and also found drain tube completely clogged up we steamed out the ice. We also made sure that the drain hose on the back of the unit was installed properly to avoid warm air getting into freezer, also explained to customer that if they keep getting frost in freezer will need new freezer door installed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Lyndhurst, OH 44124
Joe O
Job Details:
11/10/2023
"Cc: not dispensing water, not making iceFound unit is receiving water. Filter stuck in unit, not popping out. Has pressure from inlet valve. No water from reservoir. Reservoir frozen. Needs reservoir , seals, and filter head; ordrng 1 WPW10394053 (housing) and 1 W11204869 (reservoir) and 4 W11573592 (Seal)s"
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Pepper Pike, OH 44124
Joe O
Job Details:
11/10/2023
Installed drain pump and harness. Ran auto test. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chagrin Falls, OH 44022
Joe O
Job Details:
11/10/2023
Cc: not startingFound start button is not functioning. Needs controlControl shows limited stock. Office to reschedule; ordrng 1 W11603810 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Solon, OH 44139
Joe O
Job Details:
11/10/2023
"Cc: not washing properlyRan test cycle. Found upper spray arm filled with debris. Found error code f6e4(float switch open). Ran diagnostics test cycle. Found low pressure from sump. Needs upper spray arm, and sump assembly ordrng 1 WPW10605345 (arm-spray) and 1 WPW10591570 (pump&motor)"
We serviced a
JENN-AIR RANGE
Model JGRP436HM01
Near Moreland Hills, OH 44022
Joe O
Job Details:
11/10/2023
Customer showed spots on right cooktop that will not come off. Needs right cooktop panel as wellRight cooktop panel shows limited stock. Office to reschedule; ordrng 1 W11328008 (cooktop)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Mentor, OH 44060
Dan H
Job Details:
11/10/2023
"Customer complaint that oven temperature is not right, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 348 degrees, unit is operating as designed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Willoughby, OH 44094
Dan H
Job Details:
11/10/2023
"Customer complaint that unit is not spinning and making noise, confirmed, found cover for power cord lodged in blower wheel housing, removed, unable to test cause there is no power near unit and no power cord"
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Willoughby, OH 44094
Dan H
Job Details:
11/10/2023
"Installed new belt, op test good "
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC6LS0
Near Concord Township, OH 44077
Dan H
Job Details:
11/10/2023
"Customer complaint that vent cover is crooked and drywall at the top doesnt look good, unit itself is mounted too low for chimney to sit properly, all screws are in, unit is mounted correctly, unit is operating as designed, advised customer that they need to have the builder correct the hood height so that chimney sits correctly"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Burton, OH 44021
Dan H
Job Details:
11/10/2023
"Installed new drain pump, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44136
David R
Job Details:
11/10/2023
Cc unit UI buttons not working properly. Unit will clean but UI will not take command. Ordering door with Ui assembly. ; ordrng 1 W11416788 (Door with UI assembly)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near North Royalton, OH 44133
David R
Job Details:
11/10/2023
"Replaced bake ignitor and module. Found nothing was wrong with oven. Customer didnt know that the igniter cycles on and off while heating. Good. Ran 350* cycle on/off, took temps. Good. Back Right burner had problems turning on, found electrode knocked out of place. Corrected and now comes on every time. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44130
David R
Job Details:
11/10/2023
Will need right door hinge. Ordering a; ordrng 1 W11505710 (Right door hinge)
We serviced a
WHIRLPOOL DISHWASHER
Model DP940PWPQ2
Near Parma, OH 44134
David R
Job Details:
11/10/2023
"Cc unit console buttons not all working, unit 17/18 years old, lost parts discontinued. UI Console 8535164 discontinued, Main Control 8546514 discontinued. Customer going ahead and getting new portable dishwasher.."
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near Parma, OH 44129
David R
Job Details:
11/10/2023
"Replaced gearcase, shield. Tested. Ran diagnostics and drain/spin. All components good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Parma Heights, OH 44130
David R
Job Details:
11/10/2023
Cc insulation slightly coming out hinge area. Tucked back in. Tightened up hinges. Good. Op Test Ok.