Service History 59 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garfield Heights, OH 44125

Marie V

Job Details: 08/11/2022

"No adult inside home. Guys told me mom just left, called office, tagged door."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Rocky River, OH 44116

David R

Job Details: 08/11/2022

"Cc unit pack adjusters broken. No kit, have to order out everything separately. Ordering parts for adjusters and slide rails.; ordrng 1 W11259786 (Right track) and 1 W11259785 (Left track) and 1 WPW10195372 (Left housing) and 1 WPW10195373 (Right housing) and 2 WPW10250162 (Adjusters)s and 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 4 WPW10195839 (Adjuster)s and 4 WPW10195840 (Positioner)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Aurora, OH 44202

Brian M

Job Details: 08/11/2022

Leveled unit and raised door OP Test Ok

We serviced a

MAYTAG WASHER

Model LAT9806AAM

Near Olmsted Falls, OH 44138

David R

Job Details: 08/11/2022

"Customer unit over/about 25 years old. Cc unit making loud noise and banging. Found broken damper base, coming apart. A lot of parts are discontinued and customer doesnt want to put money into unit. 203725 Damper Bolt NLA discontinued, 213053 Brace, NLA discontinued, 22002431 Pulley NLA discontinued, WP6-2011900 Brake kit"

We serviced a

MAYTAG FREEZER

Model MZF34X16DW06

Near Maple Heights, OH 44137

Gabriel P

Job Details: 08/11/2022

Found control not responding and wants it did it seems to turn off by it self will need control also it seems to had issue defrosting told by customer ordering parts needed but parts are out of stock ; ordrng 1 W11496870 (Control) and 1 W11324678 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Westlake, OH 44145

Gabriel P

Job Details: 08/11/2022

User start button not working ordering user and console also customer found receipt of unit took pictures is under one year ; ordrng 1 W10918487 (User) and 1 W11116422 (Panel)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Strongsville, OH 44149

David R

Job Details: 08/11/2022

"Cc unit wasnt heating since delivered. Found wires disconnected on temp switch. Corrected, tested. Good. Heating, Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near South Euclid, OH 44121

Jason N

Job Details: 08/11/2022

"Cc unit not cooling in ff section and lights are outFound top LED module failed and freezer LEDs dim. Found service pointer W11606409 and s code S84638 for replacement of all 12 LED modules. Ran diagnostics, all functions passed, temperatures are reading correct. Found some condensation buildup in ff section. Checked door gaskets, all sealing properly. Ordering fan for possible airflow circulation issue. LEDs are not in stock at Marcone, office to contact customer with next service date. ; ordrng 4 W11632139 (LED module kit)s and 1 W10683015 (Fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Broadview Heights, OH 44147

David R

Job Details: 08/11/2022

Replaced back cover. Good. Op Test Ok.

We serviced a

WHIRLPOOL STACK W/D

Model WHD5090GW0

Near Cleveland, OH 44120

Marie V

Job Details: 08/11/2022

"Cc that the unit shows an error code when press start. Confirmed f01. Main relay , rebooted unit, still did not worked. Unit will need main control. See notes. ; ordrng 1 W11239098 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Aurora, OH 44202

Brian M

Job Details: 08/11/2022

Cc unit not heating Found heater open Advised on heater and thermal cut offs ; ordrng 1 WP3387747 (element) and 1 279973 (cutoff-tml) and 1 SHIPPING (shipping and handling)

We serviced a

ROPER WASHER

Model RAS7133RQ4

Near Bedford Heights, OH 44146

Brian M

Job Details: 08/11/2022

"Cc noise and no spin Found motor coupler broken Needs coupler ; ordrng 1 285753A (coupling,motor) and 1 SHIPPING (shipping and handling)"

We serviced a

JENN-AIR SXS REFRIGERATOR

Model JSC24C8EAM00

Near Lakewood, OH 44107

Marie V

Job Details: 08/11/2022

"No refrigerant on u it. Replaced evaporator and filter drier. Set unit into 28 vacc. Filled back up with r134a 5.3 oz. Full frost pattern on evaporator. Started hearing a leak. Found out unit is also leaking from evaporator cap tube in the wall. Called whirlpool tech line spoke with Adrian, Explain cust that unit cant be repair, call whirlpool and provide file number."

We serviced a

MAYTAG WASHER

Model MVWB766FW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/11/2022

Installed console and main control. Ran auto test and calibration. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW200DQ2

Near Bedford Heights, OH 44146

Brian M

Job Details: 08/11/2022

"Cc unit not spinning out properly Found unit to be functioning but could possibly have a bad timer or overheating motor depending on load size Found suspension springs rusted out Recommend motor, timer and spring replacement ; ordrng 3 8316845 (spring)s and 1 WPW10175553 (timer) and 1 WP661600 (drive motor) and 3 WPW10250667 (spring)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Highland Heights, OH 44143

Jason N

Job Details: 08/11/2022

"Cc unit not making iceRan ice maker diagnostics, found code e5 for thermistor bad. Replaced ice maker using misc. truck stock part. Power cycled unit to clear fault code. Ran manual harvest test to ensure all functions working properly. Advised customer to allow up to 24 hrs for ice maker to resume ice production. Op test good.; used 1 W11579560 (Icemaker) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near North Royalton, OH 44133

David R

Job Details: 08/11/2022

"Replaced door, right FF. Leveled. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Warrensville Heights, OH 44128

Brian M

Job Details: 08/11/2022

"Cc light out , fridge handle loose and filter will not come out Found frost in freezer light switch cleared up, tightened handles and replaced filter with customer supplied filter OP Test Ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Shaker Heights, OH 44120

Joe O

Job Details: 08/11/2022

"Installed control and ui. Found ui tabs broken, ui separating. Re ordering ui; ordrng 1 W11135391 (console)"

We serviced a

GE WASHER

Model GTW330ASK2WW

Near Mentor, OH 44060

Joe O

Job Details: 08/11/2022

Installed drain pump. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Madison, OH 44057

Jason N

Job Details: 08/11/2022

Installed control. Ensured all functions working properly. Op test good.

We serviced a

KENMORE WALL OVEN

Model 790.413994

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/11/2022

"Installed thermal cut off Still not working properly Found relay on power board not sending power Needs control ; ordrng 1 316429800 (board), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Dan H

Job Details: 08/11/2022

"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, found very little flow from cold water valve, good flow from cold water supply, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (Valve) from stock"

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Strongsville, OH 44136

David R

Job Details: 08/11/2022

"Cc unit not spinning good and noise when spinning, lid is falling down F51 motor rod sensor. Customer only wants RPS sensor repair looking at, gave estimate. Customer paying SVC only. Do not order parts. ; ordrng 1 WPW10178988 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Elyria, OH 44035

Gabriel P

Job Details: 08/10/2022

Replace valve but still no cold water pressure going to unit disconnect hose use bucket and find out house valve does not have enough pressure need plumber

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Grafton, OH 44044

David R

Job Details: 08/10/2022

"Not plugged in when arrived. Inside RV. Customer said the FF was not cooling but the FZ was fine. Might be a defrost issue. Plugged in, waited 15-20 mins. Good frost pattern. Would suggest replacing harness with bi metal and control first and customer to monitor. Ordering harness and control ; ordrng 1 W11566475 (Harness) and 1 W11567495 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, OH 44142

Marie V

Job Details: 08/10/2022

"Cc that the unit is not cooling and theres a lot of water dripping. Water dripping is from ice melting. Removed all ice. Tooktemps 60* fresh food and freezer 25*. Found unit not defrosting. Ran diag, for heater, getting 117V. Found connections for heater frozen. Preventing from getting the proper Volta. Corrected issue. While heater on, defrosted all ice fron evaporator. Set unit back to recommended temps. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHV

Near Painesville, OH 44077

Dan H

Job Details: 08/10/2022

"Installed new freezer section door handle , op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD5600XW1

Near Elyria, OH 44035

Gabriel P

Job Details: 08/10/2022

"Found pulley squeaking replace from t/s opt test ok ; used 1 279640 (Pulley), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near North Royalton, OH 44133

Marie V

Job Details: 08/10/2022

"Replaced contro, latch and drain pump. Ran calibration and auto test, pass. Cust started a normal cycle. Op test okBrought core for return"

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Mentor, OH 44060

Dan H

Job Details: 08/10/2022

"Customer complaint that unit would not stop spinning, unit is not spinning continuously now, confirmed noise with customer the drain pump was running, ran diagnostics no error codes found, unit spins and agitates, valves open and close, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, OH 44139

Marie V

Job Details: 08/10/2022

"Special Project S17304 . Replaced heater, tested unit. No leaks. Op test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2408NW8C

Near Lorain, OH 44053

Angel

Job Details: 08/10/2022

"Cc that unit is not draining. Verified by testing unit on a normal cycle and cancelled it and unit started draining but customer said its at the end of the cycle when it wont drain explained to the customer that the drain pump has to be overheating he will need the drain pump replaced. Ordering part.; ordrng 1 A00126401 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Columbia Station, OH 44028

David R

Job Details: 08/10/2022

"Replaced heater. Ran diagnostics, good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Willowick, OH 44095

Dan H

Job Details: 08/10/2022

"Customer complaint that unit is not spinning, ran diagnostics found f9e1(long drain), f3e1(pressure system fault), f2e1(stuck key), and f0e2(oversuds) error codes, unit drains , unit spins , unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MEDC500VW0

Near Kirtland, OH 44094

Jason N

Job Details: 08/10/2022

"Cc unit taking too long to dry clothesRan cycle test, unit heating and cycling properly. No issues found with unit. Could not check venting through house to outlet. Advised customer that most likely issue lies with the washer not extracting enough water from clothing. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Lorain, OH 44055

Angel

Job Details: 08/10/2022

Cc that unit was not cooling properly and lights on display would not shut off also that ice maker was not making ice. Verified temperatures and freezer was at 4* and ff section was at 36* and the display I explained to customer that once you use the display the lights stay on but will timeout on there own after about a minute or so. I can not find any issues with unit customer stated that she likes her stuff real cold but already had it set to the coldest thats why her temperature was at 36* customer had bottles of water in fridge and they were pretty cold. The ice maker had a full bin of ice and while at the home ice maker was dropping ice. Explained to them that if they have a lot of people at home using the ice the ice maker will not keep up with them will have to give it time to make ice. Unit working as designed at the moment. Opt test ok..

We serviced a

KITCHENAID DISHWASHER

Model KUDI230BWH0

Near Warrensville Heights, OH 44128

Marie V

Job Details: 08/10/2022

Cc that the unit does not works. Confirmed. Unit is getting proper voltage. Unit does not fills up or runs motor. Just drain portion of unit works. It will need new timer. Not longer available. ; ordrng 1 9741693 (Timer discontinued)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Amherst, OH 44001

Gabriel P

Job Details: 08/10/2022

Replace heater opt test ok

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS01

Near Westlake, OH 44145

Angel

Job Details: 08/10/2022

Replaced thermal fix tested unit. Opt test ok.

We serviced a

GE DISHWASHER

Model PDT715SMN0ES

Near Amherst, OH 44001

Gabriel P

Job Details: 08/10/2022

Put my phone inside of a slip lock bag to see ; ordrng 1 WD19X25700 (Pump)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Burton, OH 44021

Brian M

Job Details: 08/10/2022

Installed heater OP Test Ok

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near Chesterland, OH 44026

Brian M

Job Details: 08/10/2022

Cc of wash performance Found upper wash arm bracket welds has let go and wash arm will no longer stay in place

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Aurora, OH 44202

Brian M

Job Details: 08/10/2022

Cc unit not making selections Found ui not responding expect for one button needs panel and ui ; ordrng 1 W11413965 (Panel) and 1 W11414079 (Ui)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Aurora, OH 44202

Brian M

Job Details: 08/10/2022

Customer showed pop took pic Cc no heat Found thermal cutoff open Replaced using truck stock OP Test Ok ; used 1 279816 (CUTOFF) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model MMV4205DS1

Near Eastlake, OH 44095

Dan H

Job Details: 08/10/2022

"Customer complaint that several buttons are not working, confirmed , unit needs new control panel, customer does not want repair, customer refuses to pay service charge ; ordrng 1 W10593885 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Lakewood, OH 44107

Marie V

Job Details: 08/10/2022

Replaced control and switch. Op test no good. Unit will need UI as well. No core for return ; ordrng 1 W11460962 (Ui)

We serviced a

AMANA REFRIGERATOR

Model ABB2221FEZ

Near Streetsboro, OH 44241

Brian M

Job Details: 08/10/2022

"Cc no ice Found icemaker buzzing and not rotating ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Berea, OH 44017

David R

Job Details: 08/10/2022

Replaced heater element. Good. Tested. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WED4900XW2

Near North Olmsted, OH 44070

Angel

Job Details: 08/10/2022

"Cc that unit will not start. Verified and motor is just humming wont turn tried turning by hand but no luck took apart unit and motor was completely jammed checked blower wheel just in case it wasnt jammed but it wasnt unit will need drive motor. Ordering parts. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Brook Park, OH 44142

David R

Job Details: 08/10/2022

Replaced heater. Ran diagnostics. Good. Op Test Ok.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Rocky River, OH 44116

Angel

Job Details: 08/10/2022

Replaced interlocks and left hinge tested unit and started functioning as should also explained to customer that when shes closing the door she doesnt want to hold the door back like hesitating because it wont trigger the switch correctly causing issue as well. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Parma Heights, OH 44130

David R

Job Details: 08/10/2022

"Replaced heater. Ran diagnostics, good. When installed drain hose pinched. Corrected, good, Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Parma, OH 44130

David R

Job Details: 08/10/2022

"Replaced fan and blade, found ace was hitting a parts sticker on harness. Removed. Tested. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, OH 44109

Angel

Job Details: 08/10/2022

"Replaced gearcase, belt, cam, shifter, wash plate, screw, capacitor and latch. Ran a calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Bedford, OH 44146

Angel

Job Details: 08/10/2022

Cc that unit would stay in sensing and it would just shut off and no water coming in. Verified started a normal cycle and unit started working perfectly. Ran diagnostics to check for error codes and no error codes were stored ran a calibration and a auto test and passed. From having the customer test it herself it seems like she hit the button twice causing it to stay paused and than the unit would just cancel out after 5mins. Can not find any issues with unit working as designed at the moment. Opt test ok.

We serviced a

GE REFRIGERATOR

Model n/a

Near Cleveland, OH 44103

David R

Job Details: 08/10/2022

"Customer did not want looked at, icemaker started working for him. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Parma, OH 44129

Angel

Job Details: 08/10/2022

Cc that unit is not locking. Confirmed found strike broken replaced with new one tested unit. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKW0

Near Mentor, OH 44060

Dan H

Job Details: 08/10/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Newbury Township, OH 44065

Jason N

Job Details: 08/10/2022

Cc unit center burner not workingRan burner flame tests. Confirmed middle burner not lighting all the way around head. Pulled burner cap and cleaned grease from gas port holes. Reassembled and retested. Good ignition and flame all the way around head. Adjusted gas valves on middle and large burners. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS

Near Kent, OH 44240

Brian M

Job Details: 08/10/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Dan H

Job Details: 08/10/2022

"Installed new led module, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS0

Near Aurora, OH 44202

Jason N

Job Details: 08/10/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP bulletin W11540964 and s code S17304. Ran auto test, checked for leaks. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HV1

Near Chagrin Falls, OH 44023

Jason N

Job Details: 08/10/2022

"Cc unit oven door hinge came off on one sideFound right side oven door hinge bent, will no longer fit into receiver, will need replaced. ; ordrng 1 WPW10299224 (Hinge)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near University Heights, OH 44118

Jason N

Job Details: 08/10/2022

"Cc unit emission of CO concernsCustomer stated she had a gas company out to investigate a gas smell concern on the unit. They found no issue but told her that when using the oven the unit was emitting CO and needs to be looked at by a service company. Checked all flames for proper size and gas/air mix. All burners and oven burner test good for proper spark and flame, all flames blue in color. Advised customer that any gas appliance will emit a small amount of CO while in use and this is normal operation. No issues found with unit."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Lakewood, OH 44107

Marie V

Job Details: 08/10/2022

"Special Project S17304 . Replaced heater tested unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Mentor, OH 44060

Dan H

Job Details: 08/10/2022

"Customer complaint that unit is not dispensing water or making ice, and light are flickering, found dead led on freezer section module, found ice maker fill tube frozen, unit needs new led module and valve, customer does not want repair at this time; ordrng 1 WPW10179146 (Valve) and 1 WPW10515057 (Led module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model PYE2200AYW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/10/2022

"Cc unit not startingChecked power into unit, good at 244 L to L and 123v L to N. Checked all thermals, all checked good. Checked door switch, good continuity. Ordering timer and motor. ; ordrng 1 WP53-1810 (Timer) and 1 W10410996 (Motor) and 1 W11497304 (Blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/10/2022

"Steam all ice and replace harness,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Cleveland, OH 44120

Jason N

Job Details: 08/10/2022

Installed RH ff door. Op test good.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Rocky River, OH 44116

Marie V

Job Details: 08/10/2022

"Replaced motor and blower wheel. Tested unit, cust added clothes. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Atwater, OH 44201

Brian M

Job Details: 08/10/2022

Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.5oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Advised to watch OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, OH 44149

David R

Job Details: 08/10/2022

"Replaced heater, ran diagnostics, good. Tightened handle as well. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Hiram, OH 44234

Brian M

Job Details: 08/10/2022

Cc food freezing in fridge Found damper stuck open will not close Needs damper ; ordrng 1 W11317276 (diffuser) and 1 SHIPPING (shipping and handling)

We serviced a

MAYTAG DISHWASHER

Model KDPE234GPS0

Near Ashtabula, OH 44004

Dan H

Job Details: 08/10/2022

"Customer complaint that unit is not filling with water, ran test cycle, unit filled, wash motor started, unit completed test cycle, unit is operating as designed"

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Cleveland, OH 44108

Jason N

Job Details: 08/10/2022

"Installed burner head and oven ignition parts. Tested burner operation, good spark and flame. Ran bake test, good spark, ignition and preheat. Op test good."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Conneaut, OH 44030

Dan H

Job Details: 08/10/2022

"Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill) error code, cold and hot valves open and close, started quick wash cycle, unit filled and began washing, unit drained unit spun, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FVMS01

Near Pepper Pike, OH 44124

Manny

Job Details: 08/10/2022

"Replaced ice maker and it lost power, called Bj and we ran some test to see why IM doesnt have power, found optics not seeing each other, unit will need optics. Ordering optics. ; ordrng 1 W10757851 (optic bd set ref)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44108

Jason N

Job Details: 08/10/2022

Installed freezer door slides. Door pulling in and sealing properly. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Hiram, OH 44234

Brian M

Job Details: 08/10/2022

Cc unit not cooling in the fridge ; ordrng 1 W11087438 (motor-evap) and 1 W10843055 (cntrl-elec) and 1 W11457241 (Service kit)

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Ashtabula, OH 44004

Dan H

Job Details: 08/10/2022

"Customer complaint that light stays on all the time, confirmed, control is sending a constant 120vac to light socket, unit needs new control ; ordrng 1 W11552021 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Willoughby Hills, OH 44092

Jason N

Job Details: 08/10/2022

Cc unit freezer light not working Customer stated switch didnt work for awhile but seems to be working now. Found switch has light frosting which would cause switch to stick closed. Replaced freezer light switch using customer supplied pre Id part. Sprayed a light coat of food grade silicone on new switch to prevent moisture from sticking and freezing. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Rocky River, OH 44116

Gabriel P

Job Details: 08/10/2022

"Found condensation and frost on freezer cause by door not close all the way steam ice and unclog vents,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Westlake, OH 44145

Marie V

Job Details: 08/10/2022

"Cc that the unit is taking a long time to dry. Started unit, unit is set to high. Took temps coming out of appliance. Between 135* and 175* on high heat. Unit is working properly. Found vent was clogged. Maintenance guy is cleaning vent outside. And Calle company to come and clean up all vent. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Strongsville, OH 44149

David R

Job Details: 08/10/2022

"Cc unit leaking from dispenser. Verified, water still dripping when cycled. F3E2 water valve error , F2E1 stuck key. Replaced water valves from t/s. Tested. Good. I did advise customer that water will still remain in dispenser area after wash, showed customer drain port height on dispenser tray. Advised good idea after wash to empty trash and wipe dispenser area. Unit is good. Op Test Ok.; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Westlake, OH 44145

Marie V

Job Details: 08/10/2022

Cc that unit is showing that it needs service and to add detergent and a error code. Ran diag found error code f3e5 BulkSystemError . Followed step on tech sheet. Unit will need main control and sensor. Office will contact once they have eta on the parts. ; ordrng 1 W11419051 (Control)

We serviced a

KENMORE RANGE

Model 790.77513808

Near Westlake, OH 44145

Angel

Job Details: 08/10/2022

Cc that oven is taking to long to heat up. Ran a bake with my watt meter to verify amperage on igniter and it was only pulling 2.70amps igniter is weak replaced igniter tested unit again. Opt test ok.; ordrng 1 W11590294 (Igniter)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Avon, OH 44011

Marie V

Job Details: 08/10/2022

"Replaced gearcase, slider , ran calibration and auto test. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Shaker Heights, OH 44122

Manny

Job Details: 08/10/2022

"Cc that unit still have lots of condensation, verified and condensation forming in the same spots as last time wpl tl said if the rtv didnt fix the issue to call back. Calling TL spoke to Leon, explained wha Rob had me do and that didnt fix the issue. Advise customer that wpl is sending the unit for review to see if it can be exchanged and that they will contact them with the next steps; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Fairview Park, OH 44126

Gabriel P

Job Details: 08/10/2022

"Found unit not responding also found 124 voltage going to control but control is out giving estimate customer will not fix ; ordrng 1 W11116590 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Westlake, OH 44145

Gabriel P

Job Details: 08/10/2022

Found gasket not sealing steam gasket and use pretoleum gel also when doors where swap they were not correct but fix issue

We serviced a

KITCHENAID OTR MICROWAVE

Model KMLS311HSS09

Near Seven Hills, OH 44131

Gabriel P

Job Details: 08/09/2022

Customer complaint that when unit complete time it does not sound loud enough th alarm I could hear it and my senior technician can hear it as well so we are going to replace sound board if it still sound the same then is the way is design ; ordrng 1 W11363946 (Control)

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Chardon, OH 44024

Jason N

Job Details: 08/09/2022

Installed gearcase. Ran auto test and calibration. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED7120HW0

Near Mantua, OH 44255

Brian M

Job Details: 08/09/2022

Customer showed pop from Costco took pic Cc low heat Found eco boost turned on Advised on settings and the function of that

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Conneaut, OH 44030

Dan H

Job Details: 08/09/2022

"Installed new control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEE01

Near Conneaut, OH 44030

Dan H

Job Details: 08/09/2022

"Installed new fill tube heater, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBWH02

Near Chesterland, OH 44026

Jason N

Job Details: 08/09/2022

"Cc unit not coolingCustomer stated unit has not cooling in freezer section in over a month, and now ff section is starting to warm up. Confirmed. Checked frost patterns, light frost on first coil on ff evaporator. Unit has refrigerant leak, will need sealed system repair, most likely leak on ff evaporator. Parts covered under KA 10 yr warranty. Quoted customer for repair, customer declined repair at this time. ; ordrng 1 W11492867 (Evaporator) and 1 W10276644 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/09/2022

"Cc unit not cooling in ff section. Found frost covering freezer section, no airflow too ff section. Cleared frost and ice from freezer and air passages. Airflow restored to ff section. Checked door gaskets, found large gap on lower left corner of refrigerator door gasket. Heated gasket and stretched to mate to cabinet. Advise customer to allow several hours for ff section to return to desired temperatures. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Shaker Heights, OH 44122

Joe O

Job Details: 08/09/2022

"Cc: continuously flowing water until door opened, intermittent ice productionTested water dispenser multiple times. Ran approximately 5 gallons through unit. Dispenser did not stick. Found ice bin full of ice. Unable to duplicate issues. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ABB1924DEQ

Near Seven Hills, OH 44131

David R

Job Details: 08/09/2022

"Replaced gaskets, damper and control. Customer to monitor. Good, op test ok."