Near Pepper Pike, OH 44124
Brian M
Job Details: 02/16/2021
REFRIGERATOR KITCHENAID KRFC300ESS03 Leveled unit OP Test Ok
Near Cleveland, OH 44144
Marie V
Job Details: 02/16/2021
WASHER MAYTAG MVWX655DW2 "Replaced parts. Ran calibration. Op test ok, cust filled a load and tested unit."
Near Lakewood, OH 44107
Marie V
Job Details: 02/16/2021
RANGE KITCHENAID KSGG700ESS1 Cc that the unit has burners not even. Confirmed all burners are flickering on the righ side where the gap is . I saw this same complaint before and ordering caps and burners fix the issue. Ordering parts. Cust can put himself. ; ordrng 1 W10876582 (Caps) and 1 W11106799 (Burner) and 1 WPW10256028 (Right front) and 1 WPW10256025 (Burner right and rear) and 1 W10836467 (Burner)
Near Solon, OH 44139
Jason N
Job Details: 02/16/2021
DISHWASHER WHIRLPOOL JDB3600AWS5 Cc unit door binding when opening to loadFound side insulation caught in LH door cable and pulleys. Removed insulation from cable/pulley. Door operation test good. Leveled unit using leveling feet. Op test good.
Near Solon, OH 44139
Jason N
Job Details: 02/16/2021
REFRIGERATOR WHIRLPOOL WRS315SNHW03 Cc unit doors not level. Customer stated unit was not installed correctly and is not level. Pulled unit from cabinet space. Very tight fit. Floor was already scrapped prior. Snapped pics. Verified unit will fir into cabinet space. Pushed back into space and leveled unit/doors. Customer satisfied with level and install into space.
Near Rocky River, OH 44116
Marie V
Job Details: 02/16/2021
DRYER GE GTD33EASK0WW "Cc that the unit is not heating and thinks that is not rotating that you have to keep start press in order to hear motor run.. Check for power is good. Found drive belt broken. Unit will not run with out the belt. Cus will call back if they want to continue whittle repair ; ordrng 1 WE12M29 (Drive belt) and 1 WE12X20395 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby Hills, OH 44094
Jason N
Job Details: 02/16/2021
COOK TOP WHIRLPOOL W3CG3014XB02 Installed cooktop control plate. Op test good.
Near Bedford Heights, OH 44146
Jason N
Job Details: 02/16/2021
DRYER MAYTAG MEDX655DW1 "Cc unit not heating Customer stated start button came apart. Confirmed start push button pushed back into console. Start button not damaged, came detached from console holder. Reinstalled. Ran dryer op test, notice timer is not advancing. Checked power to timer motor. Good at 116v. Customer stated its been like that for awhile, just never called about it. Quoted customer timer replacement. ; ordrng 1 WPW10642928 (Timer)"
Near Mayfield, OH 44143
Jason N
Job Details: 02/16/2021
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Cc ice container jammed upCustomer stated ice container is unable to be removed. Confirmed ice container is stuck in door, unable to be removed. Tried to pry out and away. Concerned will damage ice container. Advised customer may have to break ice container in order to be removed. Quoted new ice container. ; ordrng 1 W11033825 (Ice container)"
Near Mayfield, OH 44143
Jason N
Job Details: 02/16/2021
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc unit not cooling Found ff evaporator frozen over. Checked functions per service pointer W11033419D. Control version is correct 7.0.0. Checked thermistors functions. Found ff evaporator thermistor reading 78 degrees, out of range. Unit needs ff evap thermistor, which is part of the evaporator cover. Customer stated they cant get a hold of their warranty company. Quoted repair.; ordrng 1 W10889841 (Evap cover w/ thermistor)"
Near Madison, OH 44057
Joe O
Job Details: 02/16/2021
WASHER WHIRLPOOL ??????? "Did not look at unit, customer stated leaking behind the wall. Need a plumber. Advised maintenance"
Near Geneva, OH 44041
Joe O
Job Details: 02/16/2021
WASHER MAYTAG MVWB835DC4 Installed control and ui. Ran auto test and calibration. Op test ok
Near Painesville, OH 44077
Jeff M
Job Details: 02/16/2021
STACK W/D WHIRLPOOL WET4024HW0 I installed the new part it did not work I called Tech Line he told me to re-order main control board their servers are down he could not document any of the information; ordrng 1 W11189137 (Control)
Near Kirtland, OH 44094
Joe O
Job Details: 02/16/2021
DRYER WHIRLPOOL WED7500GC0 Installed latch and strike. Tested. Op test ok
Near Painesville, OH 44077
Jeff M
Job Details: 02/16/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 I installed the chec valve no change the unit still drips it seems to be dripping faster now. Needs a water valve; ordrng 1 WPW10341329 (Valve)
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 02/16/2021
WASHER WHIRLPOOL WTW4815EW1 "Replace motor,cam,cover,belt ran calibration and auto test pass .opt test ok"
Near Cleveland, OH 44119
Joe O
Job Details: 02/16/2021
WASHER WHIRLPOOL MVW6230RHW Cc: noiseCustomer stated she has not had a top load washer in years so shes unsure if the noises are normal. Found no stored error codes. Ran quick test cycle. Did not hear any abnormal sounds. Unit is functioning as designed. Op test ok
Near Cleveland, OH 44143
Joe O
Job Details: 02/16/2021
DISHWASHER KITCHENAID KDTE204KPS "Cc: not workingChecked power at terminal block, found unit was receiving 0v. Unplugged unit. While unplugging unit started. Checked outlet, found outlet has proper power but looking inside outlet see some corrosion took pic. Advised customer unit may be loosing connection in outlet. Plugged unit back in, ran test cycle. Found unit is functioning as designed. Customer Needs outlet replaced. Op test ok"
Near Cleveland, OH 44102
Corina B
Job Details: 02/16/2021
WASHER AMANA NTW4516FW3 Cc filling then stopping. Checked error codes. Long fill no fill. Leveled and readjusted door lock. Ran rinse and spin cycle. Optest ok.
Near South Euclid, OH 44121
Joe O
Job Details: 02/16/2021
WASHER WHIRLPOOL WFW5620HW0 Installed control. Ran quick test cycle. Op test ok
Near Aurora, OH 44202
Brian M
Job Details: 02/16/2021
DRYER WHIRLPOOL MEDC465HW0 "Cc unit heated for a week then stopped Verified unit not heating, checked power checked fuses, pulled drum out and ran with out drum unit started to heat Put back together and unit is heating up properly Can not determine what the cause was"
Near North Ridgeville, OH 44039
David R
Job Details: 02/16/2021
OTR MICROWAVE WHIRLPOOL WOC54EC0AS00 "Replaced parts, tested. Heating properly and lights are working. Good. Op test ok"
Near Aurora, OH 44202
Brian M
Job Details: 02/16/2021
DISHWASHER GE GDT635HSJ2SS Cc of a noise when washing Ran several test cycles and waited for it to switch from upper and lower a few times Could not duplicate a abnormal noise at this time
Near Avon, OH 44011
Marie V
Job Details: 02/16/2021
REFRIGERATOR KITCHENAID KRSF705HPS00 "Defrosted the evap. Replaced evaporator cover , thermistor and control. Advice cust to allow unit 24 hours to reach its normal temps. Brought core for return. Op test ok"
Near Kent, OH 44240
Brian M
Job Details: 02/16/2021
RANGE WHIRLPOOL WFG320M0BS Complaint UI not turning on Found wire not connected to board Plugged wire in OP Test Ok
Near Solon, OH 44139
Joe O
Job Details: 02/16/2021
DISHWASHER MAYTAG MDB4949SHZ Cc: not dryingFound heater wire disconnected. Re connected heater wire. Ran test cycle. Op test ok
Near Avon Lake, OH 44012
Marie V
Job Details: 02/16/2021
DRYER KENMORE 110.6613241 "Cc that the unit died. Check for power L1 to N 120 fromL2 to N 1#0 and from L1 to L2 240v. Found motor not moving at all, motor is Ceased and rollers and pulley as wheel. Motor is receiving 120 volts, centrifugal switch on motor cannot be moved by hand. Also cust has foil vent on dryer , explain that thats a fire hazard that it will need to be a semi rigid or flexible metal vent. Cust will not fix. ; ordrng 1 279827 (Motor) and 1 WP691366 (Pulley) and 2 349241T (Rollers)s, used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Corina B
Job Details: 02/16/2021
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
Near Solon, OH 44139
Joe O
Job Details: 02/16/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: right side ff door not level, ice door not opening, freezing food in ff section, replace filter light keeps coming on every month, low water pressureFound temps in ff section at 37 degrees. Advised customer on loading unit. Found ice chute full of ice. Found unit has a Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Cleared ice from dispenser chute. Ice door is functioning. Unsure of how the ice buildup in chute. Adjusted door. Advised customer with low water pressure at dispenser the unit is going to think its using much more water and will continue to give the order filter light. Op test ok"
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed new door panel , op test good"
Near Atwater, OH 44201
Brian M
Job Details: 02/16/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Cc of no cool Found compressor on and running no frost pattern Unit has refrigerant leak Needs compressor and Evap ; ordrng 1 5303918274 (evaporator kit) and 1 240550946 (Compressor)
Near Amherst, OH 44001
Marie V
Job Details: 02/16/2021
WASHER MAYTAG MHW6630HW0 "Cc that the unit was giving them an error code and that is leaking. Unit has old dispenser , ran diag found F5E4 unlocked failure F8E1 long fill F0E5 of balance load. Ran a rinse cycle. No leaks. Tilted unit check hoses and clamps at bottom of unit they were all in placed, no holes on hoses. Drain hose is not tight on the drain hole. Advice cust to correct that issue. Cust will try to call Maytag to see if they help with repair.; ordrng 1 W11465533 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
Near Geneva, OH 44041
Brian M
Job Details: 02/16/2021
DISHWASHER WHIRLPOOL WDF330PAHW2 Customer showed pop took pic Cc unit not washing Found sump assembly running but not creating pressure Needs sump assembly ; ordrng 1 W11025157 (pump&motor)
Near Geneva, OH 44041
Jeff M
Job Details: 02/15/2021
WASHER WHIRLPOOL WFW9050XWOO There is a hole in the bellow needs replaced estimate ; ordrng 1 WPW10381562 (Bellow) and 1 Ship
Near Lorain, OH 44052
Gabriel P
Job Details: 02/15/2021
DRYER WHIRLPOOL WED5100HC0 "Found error f3e2 moister sensor shorted or open comfirn,ordering parts ; ordrng 1 WPW10298258 (Harness sensor) and 2 WP3387223 (Sensor)s"
Near Bay Village, OH 44140
Gabriel P
Job Details: 02/15/2021
RANGE WHIRLPOOL WGG745S0FS02 "Found ui keys shorted,ordering controls ; ordrng 1 W10879583 (Control panel) and 1 W10878844 (Control)"
Near Columbia Station, OH 44028
David R
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced part. Tested. Good. Op test ok
Near Geneva, OH 44041
Jeff M
Job Details: 02/15/2021
DISHWASHER FRIGIDAIRE FFID2426TTT The drain hose had a small blockage I cleared the blockage op tested good
Near Elyria, OH 44035
Gabriel P
Job Details: 02/15/2021
DRYER WHIRLPOOL WGD5100HW0 "Replace burner assembly,opt test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 02/15/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Did not receive the control. Pump and motor is here.; schdld next appmnt for 2/19 FRI !
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRT314TFDW00 The vibrating was coming from the static condenser along the back of the fridge. Customer purchased the fridge online she does not have a Receipts she was never told that she needed to Receipts. She was told by Whirlpool that we would just look up the information. I told her she needs a proof of purchase once she gets the proof of purchase to email it to our company
Near North Ridgeville, OH 44039
David R
Job Details: 02/15/2021
WASHER WHIRLPOOL WTW5105HW0 "Cc of noise in spin, showed video. Found capacitor screw was stripped, cap hanging down hitting cam in spin. Put in a bigger screw to hold in, tested. Good. Op test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 02/15/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replace racks,but they needed the two clip stoper for the end of track they were missing,ordering no need to schedule appointment customer will install ; ordrng 2 W10508950 (Stopper)s"
Near Painesville, OH 44077
Jeff M
Job Details: 02/15/2021
RANGE WHIRLPOOL WEG750H0HZ0 The unit was in demo mode I removed it from demo mode the unit works properly now I have a new part for return
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/15/2021
WASHER MAYTAG MVW6230RHW0 "Replace panel,opt test ok"
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Cc ice not dispensing Found auger motor locked up Needs motor ; ordrng 1 W10822606 (motor)
Near Painesville, OH 44077
Jeff M
Job Details: 02/15/2021
DRYER GE DWSR463EG70 The door attach was broken this machine has a reversible door I remove the door attached that was not being used and put it in the side that is being used unit tested good. Service call and labor charge is applied to the washer PVR
Near Mentor, OH 44060
Dan H
Job Details: 02/15/2021
WASHER WHIRLPOOL WTW5000DW3 "Installed new gearcase, cam kit, and belt, op test good"
Near Strongsville, OH 44149
David R
Job Details: 02/15/2021
DRYER WHIRLPOOL WED8500DC2 Cc squeaky noise. Found idler bad. Replaced with bracket that had idler. Tested. Good. Op test ok; used 1 W10837240 (Bracket with idler) from stock
Near Strongsville, OH 44136
David R
Job Details: 02/15/2021
WALL OVEN KITCHENAID KODE500ESS04 "Cc of oven cavity. Some of the finish is chipping off. Contacting tech line, Rich. Documented. Marked as non repairable item on his end. Advised customer to call customer support or relations to see if anything can be done further."
Near Rocky River, OH 44116
Corina B
Job Details: 02/15/2021
MICROWAVE WHIRLPOOL WML55011HS6 Parts have not arrived.; saved tckt
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc valve on back on unit is leakingConfirmed inlet valve has cracked plastic housing. Replaced using misc. truck stock. Turned water on, checked for leaks, no leaks. Tested dispense. Water dispense test good. Op test good.; used 1 Wpw10498976 (Valve) from stock"
Near Westlake, OH 44145
Gabriel P
Job Details: 02/15/2021
WASHER WHIRLPOOL WTW7120HW0 Did not find no errors on unit ran test pass is working as designed cannot duplicate unit
Near Strongsville, OH 44136
David R
Job Details: 02/15/2021
OTR MICROWAVE KITCHENAID KMHS120EBS5 "Cc unit not coming on. Found switches shorted fuse. Replaced from t/s. Tested. Unit heated. Op test ok; used 1 W10138793 (FUSE, MICROWAVE), and 1 W11244490 (INTERLOCK SW KIT) from stock"
Near Mentor, OH 44060
Joe O
Job Details: 02/15/2021
RANGE WHIRLPOOL GE397LXUS06 "Cc: not heating properlyCustomer stated her thermometer does not read the same temps as unit. Advised customer the bi metal oven thermometers lose Calibration and are not the most accurate way to read temps. Ran test bake to 400, let unit cycle. found average temp of unit is 416 degrees. Customer does not want unit calibrated. Op test ok"
Near Westlake, OH 44145
Marie V
Job Details: 02/15/2021
REFRIGERATOR GE GTS21KCXAWW Replaced thermostat. Advice cust to allow 24 hours for unit to reach temperature. Also if change the settings on freezer to 7 it will not get enough air on fresh food section . Op test ok
Near Mentor, OH 44060
Jeff M
Job Details: 02/15/2021
OTR MICROWAVE GE JVM6175EF1ES When you press start on the microwave only the time starts the countdown. The text she has a flow chart and following the flow chart indicates that it needs a new main control estimate only.; ordrng 1 WB27X11080 (Control) and 1 Ship
Near Cleveland, OH 44102
Dan H
Job Details: 02/15/2021
REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new fresh food section evaporator drain pan, op test good"
Near Berea, OH 44017
David R
Job Details: 02/15/2021
REFRIGERATOR MAYTAG MFI2269VEW5 "Replaced part, programmed. Op test."
Near Streetsboro, OH 44241
Brian M
Job Details: 02/15/2021
DRYER WHIRLPOOL WED7120HW Installed motor and blower Had heat for 3 min then cut out Heater had grounded out and popped Needs heater ; ordrng 1 WP3387747 (element)
Near Willoughby, OH 44094
Brian M
Job Details: 02/15/2021
DRYER MAYTAG MEDB765FW0 Cc unit not running Found thermal fuse open Replaced using truck stock Advised on having vent cleaned ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/15/2021
DISHWASHER MAYTAG MDB4949SDH2 "Cc unit not draining and needs parts Customer stated unit does not drain and she pulled a part out from the inside and cant get it back on, thinks she broke it. Part in question is the inlet protector cover. Advised her that its made to be removed and I can reinstall it. Ran cancel drain, drain pump humming. Checked for clog in drain hose. Customer has extension hose running to sink plumbing. Tried to removed hose to checked for clog, metal nipple broke away from tail pipe. Advised customer she will need to contact plumber. Replaced drain pump and ran wash test then cancel drain. Unit draining normally. Op test good.; O-emld tckt"
Near Eastlake, OH 44095
Joe O
Job Details: 02/15/2021
OTR MICROWAVE WHIRLPOOL WMH31017HW6 Installed control. Tested. Op test ok
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/15/2021
DRYER WHIRLPOOL WED4800XQ0 "Cc unit start button not workingChecked all thermals, found thermal fuse open, unit needs thermal fuse. Replaced using truck stock. Ran dryer op test. Good heat. Checked venting for airflow. Good airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Parma, OH 44134
Dan H
Job Details: 02/15/2021
WASHER WHIRLPOOL WTW6120HW0 "Customer complaint of loud noise, ran high speed spin and heavy agitate, ran low speed spin and slow agitate, no unusual noises heard, unit is operating as designed"
Near Mentor, OH 44060
Jeff M
Job Details: 02/15/2021
WASHER MAYTAG MHW5630HW0 When the unit fills with water it has a high pitch squealing sound which is caused by a water valve filling. The softener dispenser is not open emptying properly. Needs water valves and a dispenser second tech is required; ordrng 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve) and 1 W11465533 (Dispenser)
Near Streetsboro, OH 44241
Brian M
Job Details: 02/15/2021
WASHER MAYTAG MVWB765FW3 Cc unit not powering on Found unit locked and UI completely unresponsive Unit was plugged in had indicator light unplugged to reset and no light came back Needs UI and control. ; ordrng 1 W11195970 (cntrl-elec) and 1 W11135391 (console)
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc was there was no cubed ice dispensing from ice box found gasket crooked inside door where ice come out of which it was causing warmer air to come in to ice box causing the ice to create moisture and melting together making it hard to dispense and coming out crushed or in pieces. Recommended customer to verify gasket if same issue happens to make sure gasket is not out of place. Also he was not please that I did a bandage he was angry explain him there is no adjustment to make gasket not to move.Fixed issue tested the dispenser working as designed. Opt test ok. AT
Near Olmsted Township, OH 44138
David R
Job Details: 02/15/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced dispenser. Tested. Good. Op test ok
Near Rocky River, OH 44116
Corina B
Job Details: 02/15/2021
MICROWAVE WHIRLPOOL WMH31017HZ "CC that there is no power. Plugged unit in, heated water. Optest ok."
Near Moreland Hills, OH 44022
Brian M
Job Details: 02/15/2021
DRYER WHIRLPOOL WED49STBW1 Cc unit not working Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 3392519 () from stock
Near Parma, OH 44129
Dan H
Job Details: 02/15/2021
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit does not complete the cycle, ran diagnostics found f8e1(long/no fill) error code, found drain hose inserted approximately 15 into drain stack , corrected, started normal wash cycle, unit filled and began washing"
Near Cleveland, OH 44144
Joe O
Job Details: 02/15/2021
DISHWASHER WHIRLPOOL DU1055XTSS2 Cc: continuously runningCustomer stated they will start the unit and it will just continue to run. Will not drain and or switch to any part of the cycle other then wash. Ran test cycle. Unit filled. Found cold water at start of cycle. Unit started washing. Unit started to drain. Advised customer to run hot water at the sink prior to starting the unit. Unit is heating. Needs owi and controlOwi shows out of stock. Office to reschedule; ordrng 1 WPW10705575 (sensor) and 1 WPW10084141 (cntrl-elec)
Near Solon, OH 44139
Jason N
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL KSSS42QTB04 "Cc unit ice container button broke, cannot remove ice containerConfirmed button ear broke off inside, button loose. Replaced button and latch arm using customer supplied parts. Tested ice container removal, op test good."
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/15/2021
WALL OVEN GE JGSP42SET1SS Installed igniter ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Installed water valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Upon my arrival the unit was working correctly it wasnt making any noise customer told me that it has not made a noise since I was there last. All the temperatures are normal all the sounds that the fan are making our normal now I have the new parts to return.
Near Mentor, OH 44060
Jeff M
Job Details: 02/15/2021
REFRIGERATOR KITCHENAID KRFC704FBS03 Upon my arrival the unit was not making any noise. The temperatures were all good all the fans were running p tested good Customer had a video of the noise the noise was there it was very loud it almost sound like a fan was chipping on ice. Theres no frost inside the freezer and the noise is gone
Near Avon, OH 44011
Marie V
Job Details: 02/15/2021
RANGE WHIRLPOOL WFG550S0HZ1 Replaced control and oven sensor. Preheated unit to 350* and waited to cycle. Op test okBrought core for return
Near Cleveland Heights, OH 44121
Corina B
Job Details: 02/15/2021
WASHER WHIRLPOOL WFW5620HW2 "Cc that unit does not turn on. Checked voltage at outlet correct and properly polarized. Checked voltage at incoming and outgoing power. 120 volts. Checked control voltage 120 v. No blinking light. Will need control, ui, and door switch. ; ordrng 1 W11319991 (Ui) and 1 W11322903 (Control) and 1 W11316250 (Latch)"
Near Broadview Heights, OH 44147
Dan H
Job Details: 02/15/2021
DRYER ELECTROLUX EIMGD60JIW2 "Customer complaint of noise, started timed dry cycle, noise is vent rattling, unit is operating as designed"
Near Brooklyn, OH 44144
Corina B
Job Details: 02/15/2021
WASHER MAYTAG MVWC465HW2 Cust does not have a receipt. Trying to get a receipt from Lowes.
Near North Ridgeville, OH 44039
David R
Job Details: 02/15/2021
WASHER MAYTAG MVWB835DW4 Replaced part. Tested. Good. Op test ok
Near Cleveland, OH 44110
Jason N
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc freezer door not shutting all the way.Found freezer door sagging on left side, left side bracket slide completely broken away from mount. Pieces of slide sitting behind bottom drawer, not allowing door to close completely. Unit needs LH slide bracket. ; ordrng 1 W10625067 (Slide bracket(LH))"
Near Cleveland, OH 44111
Corina B
Job Details: 02/15/2021
WASHER CROSLEY CAW35114GW1 Store faxed a receipt. CC that the unit does not work. Ran diag no codes. Found the hot and cold reversed. Switched the water lines. Optest ok.
Near Ravenna, OH 44266
Brian M
Job Details: 02/15/2021
RANGE WHIRLPOOL WFE320M0ES2 Cc stove top light is on Found front right switch and burner shorted needs Burner and switch ; ordrng 1 W11047722 (elmnt-surf) and 1 WP3149400 (switch-inf)
Near Deerfield, OH 44411
Brian M
Job Details: 02/15/2021
RANGE WHIRLPOOL WFE540H0AS1 Cc burner not working Found wire burnt Had to splice in new section of wiring to burner Replaced burner abs switch OP Test Ok
Near Brecksville, OH 44141
Dan H
Job Details: 02/15/2021
WASHER MAYTAG MVWB835DW5 "Customer complaint of off balance loads, found unit leaning to the right, leveled, op test good"
Near Willoughby Hills, OH 44092
Joe O
Job Details: 02/15/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc: freezer light and upper flights not workingNeeds freezer led. Installed freezer led. Op test okCollected svc for job 366171; used 1 W10695459 (LED MODULE) from stock
Near East Cleveland, OH 44112
Corina B
Job Details: 02/15/2021
DISHWASHER KITCHENAID KDTE104EBS2 Replaced the dispenser. Optest ok.
Near Garfield Heights, OH 44125
Jason N
Job Details: 02/15/2021
WASHER MAYTAG MHW3505FW1 "Cc unit not finishing cycles. Ran diagsnostics, found codes f3e1 for water level system error, f9e1 for long drain, f0e1 for load detected during cleaning cycle, and f5e4 for door not opened between cycles. Ran diagnostics cycle, water not draining out during drain out cycle. Unit coded f9e1. Pulled drain filter basket, found to be 100 percent clogged with debris. Cleaned out then retested. All functions passed, no codes at end. Op test good."
Near Mentor, OH 44060
Jason N
Job Details: 02/15/2021
REFRIGERATOR MAYTAG MRT118FFFZ01 "Could not complete job, evaporator sent out is incorrect for the model. Checked part number against model. Found model number provided is incorrect, last digits were 05 which, on the parts breakdown, is an all aluminum cooling system. Actual model last digits are 01. Ordering correct evaporator. Rescheduled. ; ordrng 1 W10836706 (Evaporator)"
Near Cleveland, OH 44109
Jason N
Job Details: 02/15/2021
DISHWASHER WHIRLPOOL WDF330PAHB2 "Installed pump/motor assembly. Ran wash test, checked for leaks. Canceled and drained. Op test good."
Near Kent, OH 44240
Brian M
Job Details: 02/15/2021
DRYER MAYTAG MEDB835DW Cc unit not drying properly Found vent smashed into wall and not much can be done with that style of ventilation Advised on a sliding vent to help with issue
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/15/2021
RANGE WHIRLPOOL XFG361LVS1 "Cc that the oven is just clicking and does not work. When arrive cust tries the oven and it worked he said that it happened last year so he didnt call for service but it happened again I diag cust that he is going to need a igniter. Ordering part. ; ordrng 1 WP9758079 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Jeff M
Job Details: 02/15/2021
REFRIGERATOR GE GTS18XCRERWW Installed the new part op tested good. I took the old temp controller apart so you can visually see the score marks inside I took a picture
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Recovered r134a , blew some nitrogen on the unit to clear any restrictions if they had any. Replaced all parts. Put unit into a vacuum 29 waited 15 min no changes on gage. Filled unit back with R134a 5.5 oz. good frost pattern on freezer and fresh food section. Op test ok advice cust to allow unit 24 hours to reach normal temps."
Near Independence, OH 44131
Dan H
Job Details: 02/15/2021
RANGE KITCHENAID KFGD500ESS04 "Customer complaint that bottom oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Chagrin Falls, OH 44022
Dan H
Job Details: 02/15/2021
COOKTOP GAS JENN-AIR CVG4280W "Installed new igniter, op test good"
Near Lakewood, OH 44107
Joe O
Job Details: 02/15/2021
DISHWASHER/B-IN WHIRLPOOL GU2300XTVQ1 Installed sump assembly and