Local Reviews
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Corey L.
DRYER MAYTAG MEDB200VQ0 "Replaced parts in kit, op test good"
Macaulay G.
WASHER MAYTAG MVWC360AW0 Unit not shifting into spin. Found teeth of cam were worn. Replaced cam assembly from truck stock. All tested ok.; used 1 W10721967 (PULLEY) from stock
Jeff M.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit op tested good
Jeff M.
WASHER MAYTAG MVWX655DW I ran the unit empty all the noises were normal I ran the unit with a full load of towels in his drain and spin cycle unit tested good could not find a noise
Dan H.
STACK W/D GE GUD27ESSJ0WW "Customer complaint that unit does not spin out sometimes, found gear oil all over underneath unit, very loud grinding noise during spin cycle, unit needs new transmission and hub nut, customer does not want repair at this time ; ordrng 1 WH01X10618 (nut hub 11.36) and 1 WH01X22787 (washer hub 4.35) and 1 WH09X22745 (o-ring 1.01) and 1 WH16X22784 (supports assembly 124.13), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Customer complaint that freezer section is not cooling, freezer section temperature at 46 degrees, fresh food section temperature at 49 degrees, no frost pattern on freezer section evaporator, ran test 4, no frost pattern formed on freezer section evaporator, unit still has uncoated silver fresh food section evaporator , unit needs new fresh food section evaporator and compressor, parts and labor covered per Special Project S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator)"
Dan H.
REFRIGERATOR KITCHENAID KFIS29BBBL00 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Installed new water valve, op test good"
David R.
RANGE WHIRLPOOL WFG550S0HZ "Hinges not allowing door to close all the way, leaving wide gap for heat to come out. Ordering hinges. *cwow; ordrng 1 WPW10299224 (hinge-door, RIGHT) and 1 WPW10299227 (hinge-door)"
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Cyst talked of frost couple weeks ago. Hasn’t been since. Steamed the gasket on the freezer and the FF right side door. Advised customer of the mullion grabbing the one side of the door closer to the cabinet. Steamed, op test ok."
David R.
DRYER WHIRLPOOL WED4815EW Heat working. Cycling and 187F. Op test ok.
David R.
DRYER MAYTAG MEDX655DW1 "Tested out unit. Heat is working, specs check out fine. Op test ok."
Brian M.
RANGE GE PB930SJ1SS Installed cooktop Found front right burner damaged Needs burner replaced Found handle damaged Needs handle replaced ; ordrng 1 WB15X25580 (handle and end cap a) and 1 WB30T10155 (element haliant 12 t)
David R.
DRYER WHIRLPOOL WED7600XW0 Replaced belt and pulled. Tested. Op test ok.
Paul P.
RANGE GE JGBP40WEC2WW "Oven igniter has low resistance, not lighting oven. Customer not repairing at this time, estimate only. Collected for service only $97.15. ; ordrng 1 WB2X9154 (IGNITOR. 118.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER GE GTW330ASK0WW "Replaced lid lock, cap, water valve, and valve harness. Ran cycle. Op test ok."
Paul P.
WASHER MAYTAG MVWC565FW0 "Found gear case had lost seal and leaked oil all over bottom components. Office to order gear case, drive pulley splotch kit, actuator,and drive belt.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Paul P.
RANGE WHIRLPOOL WFG505M0BS3 "Right side panel damaged, only damage noted. Office to order panel.; ordrng 1 W10816993 (panel-side)"
Paul P.
WASHER WHIRLPOOL WFW9550WW00 "Replaced damaged washer bellow. Tested operation, operating properly now. Did not set down mitigation mat, washer is on pedestal over floor drain."
Paul P.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed pump assembly, tested dishwasher, ops test good."
Paul P.
WASHER WHIRLPOOL LSQ9645KQ1 "Tested washer, found capacitor failed, office to order motor capacitor. Did not set down mitigation mat, washer is not currently operating.; ordrng 1 WP8572720 (capacitor)"
Robert A.
WASHER GE GTW485ASJ1WS "Unable to remove adj without breaking adj, needs top; ordrng 1 WH43X25448 (ADJ 31.81)"
Paul P.
WASHER WHIRLPOOL WFW9151YW00 "Found bellow torn, replaced bellow and tested washer, working properly. Did not set down mitigation mat, washer is in basement near floor drain.; used 1 WPW10381562 (BELLOW. 130.16) from stock"
Robert A.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Cc no ice upper or lower i/ms found no water in i/ms, cycled frz no call for water, cycled upper i/m, no caal for water, went to fill test, water filled, needs i/ms; ordrng 1 243297606 (I/M UPPER) and 1 5303918493 (ICE MAKER FRZ)"
Paul P.
DISHWASHER KITCHENAID KDFE104DSS5 "Replaced dispenser in dishwasher, now operating properly."
Robert A.
WASHER WHIRLPOOL WTW8500DC5 "Installed gearcase, clutch and rotor, ran test 51, op test ok"
Robert A.
REFRIGERATOR WHIRLPOOL MFX2676FRZ00 "Found ff set at 42, temp at 44, changed to 36, frz set at 0, temp4, ran diognostics, sensors and fans good, working as designed, op test okExplained how to use ui"
Arthur V.
WASHER WHIRLPOOL WTW8900BC0 Replaced tub assembly. Could not test in customer garage.
Jeff M.
DRYER GENERAL ELEC GTD75GCPL29G Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WFC7500VW2 Customer just want me to push the stack unit back further and reattach the dryer vent all tested good
Jeff M.
RANGE MAYTAG CWG3600AAB26 The old ignitor was burned out installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock
Jeff M.
REFRIGERATOR MAYTAG MBF2258XEW6 The old ice maker was not working installed new part unit op tested good ; used 1 W10884390 (ICE MAKER ASSY) from stock
Gabriel P.
REFRIGERATOR KITCHENAID KRSC503ESS00 Found fresh food section froze up again ohm out thermister from the board from p5-3 to p5-4 8.k ohms and p5 and p5-2 to p5-1 9.5 k explain each detail of what I check and what’s happening to bj and DH they both agree for me to replace UI and control ordering; ordrng 1 W11130211 (UI) and 1 WPW10226427 (cntrl-elec)
Gabriel P.
MICROWAVE MAYTAG MMV4205F23 "Turn microwave on no heat magnetron not turning ordering manectron capacitor,diode and fuse I was checking interlock switches and it trip the fuse,customer has manufacture and extended warranty she send email to service@fredsappliance.com; ordrng 1 W10138793 (fuse) and 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W11256462 (DIODE)"
Gabriel P.
RANGE MAYTAG MER6600FB1 "Customer not very happy with brand he said it took him 11 hours to make a turkey on temp 325,I preheated temp to 350 ,read 341 adjust temp to 10 f temperature read 380 degrees explain customer to wait 10 minutes after preheat so heat can circulate around"
Gabriel P.
RANGE KITCHENAID KDSS907XSP01 "Cc broil not turning on,found loose connecter in the back turn broil on,took picture for prove that is working,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Customer very upset another technician for another company show up and said that it need a new door but lowes send a gasket this gasket doesn’t snap in to fridge door they need new door that come with gasket customer wants the latest appointment if posible ; ordrng 1 LW10599404 (dor-fip)
Brian B.
WASHER MAYTAG MVWX700XW2 "CC that machine is not spinning. Ran diag, F7E1 code, basket speed fault, and F8E5, hot and cold reversed. Checked for friction on drive train, gearcase Bearings have failed. Will give est on new gearcase. Customer does not want to repair. Paid sc, good for 30 days. Do not order part.."
Brian B.
WASHER MAYTAG MVWB765FW2 Replaced console. Ran calibration and auto test and drain and spin. All functions normal. Op test ok.
Brian B.
DISHWASHER WHIRLPOOL KDTM354DSS5 Replaced sump assembly. Ran diag test cycle. Op test ok.
Brian B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Used steamer to clear massive ice buildup on both evaporators. This took 3 hrs. Replaced listed parts. Also, found freezer evap not defrosting. Entered diag , step 6 and turned on freezer defrost heater. Heater came on. The parts installed were for ff evap, but control boards may correct freezer defrost issue as well. If freezer evap problem returns, office to pre ID freezer evap thermister. Op test ok. Brought back cores for return."
Brian B.
DISHWASHER MAYTAG MDB8969SDM3 "Found broken soap dispenser, and also, melted plastic on heater element. Customer wants to replace heater element.as well. Will give est. customer does not want to repair at this time. Paid sc, good for 30 days.. do not order parts."
Brian B.
DRYER WHIRLPOOL WGD4815EW2 Verified pop and updated date of purchase. CC that door is hard to close . Adjusted strike and lubricated door latch. Ran test cycle. Op test ok.
Paul P.
DISHWASHER KITCHENAID KUDS35FXSSA "Found excessive sudsing from soap. Suggest customer run a couple of times a wash cycle, then using different soap with no Dawn."
Brian M.
DISHWASHER KITCHENAID KDFE104DWH2 Cc of unit not starting Found ui dead Had customer shut breaker off to dishwasher Hooked up test box unit powered on Reattached to customer power line Turned breaker back on Ran test cycle OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Installed Ui controlTested functionality on buttons, ice and water dispensing normalOp test ok"
Robert A.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cucled i/m, not calling for water, needs i/m, replaced, cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY103.59) from stock"
Brian M.
WASHER MAYTAG MVWX655DW1 Cc that just sits and drains out Found unit flashing spin light Held start button for 10 sec to reset Found unit not calibrated sensing taking to long and timing out Ran auto test and calibration OP TEST OK
Robert A.
STACK W/D GENERAL ELEC GTUP270EM5WW "Installed parts listed, ran unit, op test ok"
Brian M.
DISHWASHER MAYTAG MDB7749SBM2 Installed fill valve Ran test cycle OP TEST OK
Macaulay G.
WASHER MAYTAG MHW8200FW0 "Ran diagnostics on unit. Found F5E4 error for unit not opened between cycles. Also, no advancing properly in Affresh cycle. Office to order ACU.; ordrng 1 W11201292 (ACU)"
Brian M.
RANGE KITCHENAID KCGS356ESS00 Cc of gas smell when opening drawer Found small gas leak on the connector going to range Reseated connector Tested for leak again No leak OP TEST OK
Macaulay G.
REFRIGERATOR MAYTAG MRT711SMFZ00 "Unit is leaking air around doors, causing frost to build up in freezer and refrigerator. Office to order kit and adhesive.; ordrng 1 482338 (adhesive) and 1 W10916494 (blade-fan)"
Brian M.
WASHER MAYTAG MVWC415EW0 Installed gearcase Ran auto test and calibration OP TEST OK
Macaulay G.
WASHER WHIRLPOOL WTW4616FW2 Replaced gear case. Ran calibration and test cycles ok.
Macaulay G.
WASHER WHIRLPOOL WTW8500DC5 Not shifting into spin. Found metal sleeve sheered off of gear case and metal shavings from it have damaged the clutch. Office to order gear case and clutch.; ordrng 1 W10754448 (clutch) and 1 W10811956 (gear case)
Macaulay G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit not drying. Had error for open heating circuit. Found wire barely making connection to thermal fuse. Reconnected properly. All tested ok.
Macaulay G.
DRYER MAYTAG MEDB835DW4 "Replaced bezel, strike, and catch. All tested ok."
Macaulay G.
RANGE WHIRLPOOL WOS92EC0AS01 "Communication lost at MRC board. Resetting breaker fixed issue. If it occurs again, order MRC2 board."
Macaulay G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Fresh food evaporator not defrosting. Replaced defrost thermistor from truck stock. All tested ok.; used 1 W10902214 (THERMISTOR) from stock
Jeff M.
WASHER WHIRLPOOL NTW4650YQ0 "The gearcase shaft has lowered causing the drive gear disengage with the main gear the unit needs a new gearcase ; ordrng 1 W11255272 (TRAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Defrosted unit and corrected connection issue. All tested and defrosted ok.
Corey L.
WASHER WHIRLPOOL WTW8500DC4 "Installed new housing, op test good"
Corey L.
WASHER MAYTAG MVWB765FW1 "Customer complaint washer was stuck on rapid wash would let her change cycles now has been working several days, ran diagnostics, no codes found, calibrated unit, found a quarter between wash plate and basket, removed, found unit plugged into an older gfci adapter, advised customer to remove adapter as this is a potential cause, unable to duplicate the problem, unit is operating as designed"
Corey L.
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 "Customer complaint frz light not working and condensation on frz top, found evap drain clogged, ice build up on frz floor, unit has duck bill style drain valve, replaced with ts, cleared ice, op test good; used 1 W10619951 (TUBE-DRAIN) from stock"
Corey L.
WASHER AMANA NTW4516FW1 "Installed new control, calibrated, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL PTB21BBGRQ "Customer complaint freezer can’t keep ice cream cold, temps were 20 frz and 44 ff section, fans and compressor are running, evap has a weak frost pattern, charged the unit with about 1oz r134, frost pattern improved, unit has a slow leak on the sealed system, compressor was extremely hot to the touch, unit needs new evap, compressor and drier, also found ff door seal torn at the top, evap is coming up unavailable, advised customer ahs and or our office will be in contact with them within a few days to determine next steps; ordrng 1 W10160407 (COMPRESSOR) and 1 WP61004010 (FF DR SEAL)"
Corey L.
DBL WALL OVEN JENN-AIR JJW3830WS00 "Installed new upper blower, cleared error codes, op test good"
Corey L.
RANGE WHIRLPOOL GY397LXUQ04 "Installed new membrane switch, op test good"
Corey L.
WASHER WHIRLPOOL NTW4516FW2 "Customer complaint can’t stalwart a cycle lid lock light is on, ran diagnostics found f2 e1 stuck key, f5e3 lid unlock fault f5e2 lid lock fault , found lid latch failed, replaced latch with ts, cleared codes, calibrated, op test good ; used 1 W10838613 (LATCH) from stock"
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint oven not working, confirmed burner not lighting, ignitor has faint glow, replaced ignitor with pre id part, op test good"
Macaulay G.
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 "Replaced door hinge, and there door cams. All tested ok."
Dan H.
RANGE WHIRLPOOL WFE320M0ES0 "Customer complaint that hot surface light stayed on after cooktop use, explained to customer that the hot surface light will stay on until cooktop surface is no longer hot to touch, unit is operating as designed"
Arthur V.
WASHER MAYTAG MVWX655DW1 Replaces broken lid. Lid broke not the glass.
Arthur V.
DRYER KENMORE 110.698228 Found noise complaint was about had dissipated and was no longer making noise. Lubricated idler pulley and all four drum rollers. Unit op test good. Cleaned out blower housing
Arthur V.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Replaced user interface. Op test good
Arthur V.
DRYER WHIRLPOOL WED5600SQ0 "Found idler pulley seizing up and belt worn in one spot. Replaced with truck stock. Op test good ; used 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE) from stock"
Arthur V.
RANGE FRIGIDAIRE LFGS3025PFA Replaced manifold tube. No gas smell. Op test good Advised customer if they smell gas to get out of the house and call the fire department. Lit all burners and oven. No gas smell.
Dan H.
RANGE KITCHENAID KSEG700ESS3 "Customer complaint of pitting on cooktop surface, surface is not pitted, surface has burnt stuff on top of burner area, advised customer to use ceramic cooktop cleaner to remove, took cook top with me"
Jeff M.
WASHER WHIRLPOOL WFW70HEBW1 Incorrect parts ordered. Reorder part W11266654; ordrng 1 W11266654 (CLAMP)
Dan H.
WASHER WHIRLPOOL WTW8200YW0 "Customer complaint of squeaking noise, noise is coming from bearings, installed new bearings, op test good ; used 1 W10435302 (BEARING) from stock"
Jeff M.
DISHWASHER KITCHENAID KDTE254ESS Impeller is chewed up by glass the drain pump needs replaced ; ordrng 1 WPW10531320 (PUMP)
Jeff M.
DRYER ELE WHIRLPOOL WED7000DW1 "The units heating element was grounding out in the cabinet. I replaced the ele and thermal. I also strongly recommend to have the vent property cleaned ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
Jeff M.
M/W CONVECTION WHIRLPOOL WML75011HW0 Installed new part unit op tested good
Gabriel P.
WASHER AMANA NTW4516FW2 Found basket banging the same way before me and my tech advisor found out that the inner basket is separating from outer ordering inner basket call tech line cause asking me to ref 7723364774 dave explain him what I found and he said to go with inner basket ; ordrng 1 W10554251 (spin basket)
Arthur V.
DRYER MAYTAG MEDZ400TQ2 Replaced panel with switch assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
REFRIGERATOR GE GNE26GSDDSS Took off ice maker to make sure connection was good. Everything with icemaker checks out good. Ice maker button on. Went and found water not turned on to unit. Turned on. Went into service mode and went through cycle for icemaker. Did call for water. Op test ok.
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Left side of handle loose. Tightened both sides. Op test ok.
Paul P.
B/IN REFRIGERATO KITCHENAID KSSC48FMS03 "T.l. Dave. We received wrong part. Installed evaporator motor, control, FF thermistor, etc. Refrigerator is now powering up properly, and starting to cool."
Paul P.
REFRIGERATOR KITCHENAID KRFC300EBS00 "Vibration noise, was able to do shim repair on condenser area to reduce vibration and noise."
Brian M.
DISHWASHER WHIRLPOOL DU1100XTPQ7 Cc of unit not cleaning Found fill valve not opening all the way to allow water to enter as normal Found switch on dispenser weak Needs valve and dispenser Customer does not want to repair EST only Customer paid svc 96.25
Brian M.
WASHER WHIRLPOOL WTW8500DR0 Cc that unit won’t work Found board jammed under unit Destroying rotor and damaged stator and clutch Needs rotor stator and clutch Customer wants to repair but does not have credit card at the moment will call in to pay remainder Customer paid svc
Brian M.
WALL OVEN WHIRLPOOL WOD93EC7AS03 Cc of unit not pre heating quickly Ran test bake in upper oven of 350 unit reached 353 in a 11 min period That is a normal preheat time Upper oven at 350 ran test bake in lower oven for 350 and that reached temp at 10 min While lower oven was preheating I set upper oven to 450 that reached 150 extra degrees in 5 min Unit is baking and preheating as design Let ovens cool down to 200 Ran broil test on upper and lower at the same time they reach temps of 500 within 4 min
Brian M.
REFRIGERATOR KITCHENAID KTRS21KDAL04 Cc of noise Found feet of compressor loose Tightened feet Could not get unit to duplicate a noise
Brian M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc of unit shutting off during wash Ran diagnostics and test cycle no stored errors Unit finished auto test without error Could not duplicate and issue OP TEST OK
Dan H.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed new fresh food section evaporator fan and thermistors, op test good"
David R.
WASHER WHIRLPOOL WFW92HEFC0 "Ran through service mode. Everything checks fine, no error codes. Leveled. Took off top cover. Everything looks good, suspension set looks good. Advised of heavy loads being put in. Op test ok."
Paul P.
RANGE JENN-AIR JES1750ES1 "Tested oven, running a little cool. Modulated up 15 degrees, then tested, ops test good."
Paul P.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced drain tube and drain grommet. Refrigerator now operating properly.
Paul P.
DRYER WHIRLPOOL WED92HEFW0 "Took picture of proof of purchase. Tested dryer, found noise from blower housing against base. Shim padded bottom of blower housing, now running quieter."
Gabriel P.
DRYER GE GTDP400EM1WS "Found out element was shorted to ground,took picture it only heats up to 94 to 100 degrees is not heating enough to turn on sensor so timer can move estimate only customer will not fix"
Gabriel P.
REFRIGERATOR GE PGSS5PJXCSS "Found floor build with ice,check drain pan it was good,found icemaker fill cup build with ice steam floor and ice fill cup and clear everything out jump start icemaker opt test ok"
Gabriel P.
DRYER WHIRLPOOL WED5000DW2 Found out let l1 to l2 240 vfrom l1 to neutral 0 v an from l2 to neutral 0v call whirlpool they said hes going to need an electrician for futher investigation on hes dryer he doesn’t have the proper voltage
Gabriel P.
WASHER WHIRLPOOL WTW8500BW0 "Replace all parts opt test ok ran auto test,pass"
Robert A.
REFRIGERATOR WHIRLPOOL GX2FHDXVB02 "Installed door ff door seals, steamed into place, op test ok"
Dan H.
DRYER WHIRLPOOL WED4800XQ3 "Customer complaint that unit is not starting , confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 3392519 ("
Dan H.
REFRIGERATOR WHIRLPOOL AFD2535DEQ "Installed new mullion and pivot, op test good"
Dan H.
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Customer complaint of frost build up behind deli drawer, found fresh food section evaporator frozen solid, found evaporator thermistor corroded and installed in wrong position, cleared ice from evaporator , installed new thermistor in the correct position, op test good ; used 1 W10902214 (THERMISTOR) from stock"
Brian M.
DISHWASHER KITCHENAID KDTE404DSS0 Spoke to Techline tech showed error of 3-1 and 3-4 ... 3-4 is an unknown error and that Techline has no idea what it is but they advised me that an OWI also will act like a bad fan and overload the power on control and shut it down My previous diagnosis Wasa miss and I should have Office to credit the difference between fan and owi sensor ; ordrng 1 WPW10705575 (sensor)
Brian M.
REFRIGERATOR KITCHENAID KRFC300ESS01 Cc fridge freezing food in fridge Ff 35 fc at -2 Controls set to 40 and 0 Check to make sure diffuser is functioning properly (OP TEST OK) Needs thermistors replaced in fridge and freezer ; ordrng 1 W10316760 (thermistor) and 1 WPW10224292 (harns-wire)
Brian B.
RANGE MAYTAG MER6600FZ0 Replaced control. Heated oven to 350. Op test ok. Brought back core for return.
Brian M.
REFRIGERATOR GE ZIS42NYB "Cc that freezer is not cold enough Found door switch wires wired incorrectly Found doors not hitting switches properly Found fan thermostat open Needs fan Thermostate replaced ; ordrng 1 WR50X45 (thermostat,defrost30.75), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL WFW9150WW01 "Cc that unit does not always start or end cycle properly Ran auto test multiple times found error for long drain Did not find issue with drain Advised customer that they may have a board failing Customer wants board replaced ; ordrng 1 WPW10525369 (cntrl-elec25341), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
WASHER WHIRLPOOL WTW4800XQ2 "Ran diognostics, 5-1 lid lock failure, tested lock, ng, replaced lid lock, ran recal cycle, good, ran drain and spin, good, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10404050 (LATCH5323) from stock"
Dan H.
DISHWASHER KITCHENAID KDTE404DSS0 See bm pvr; saved tckt
Corina B.
REFRIGERATOR WHIRLPOOL WRS325FDAB01 Replaced the led module. Optest ok.
David R.
DRYER WHIRLPOOL PDGT910AWW "Skirt assembly behind timer knob is broke, so customer not able to correctly tell which cycle is being used. Lint screen broke. Order timer knob and lint screen.; ordrng 1 WP37001142 (filter- li) and 1 WP37001184 (timer knob)"
David R.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 "Ice bottom freezer. Needs to be steamed and new drain tube. Ordering drain tube.S codeS38253 no charge for part just labor. Ordrng 1 W10619951 (drain tube), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cust showed pop, sent pic. CC that the unit is leaking. Found the tub leaning forward. Raised the feet. Optest ok."
Macaulay G.
WASHER MAYTAG MVWX655DW1 All tested ok. Ran calibration and automatic test. Advised to only do between 8-10 bath towels or to top of clothes basket.
Paul P.
DBL WALL OVEN JENN-AIR JJW9630DDS "Set top oven temperature to 350 degrees. After preheat, took reading off pan, temperature 1 at 349, within a minute, temperature 2 at 358, ok. Bottom oven, took readings, within range. Upper fan will make noise intermittent, office to order upper tangential fan.; ordrng 1 WP74008383 (fan- tange)"
Macaulay G.
WASHER MAYTAG MVWB850YW0 Replaced bearing assembly. All tested ok.
Macaulay G.
WASHER WHIRLPOOL WTW8500DC0 Lid is broken near hinge slot and lid lock causing error code. Need lid and latch. Customer to advise.
Arthur V.
WASHER WHIRLPOOL WTW5000DW1 Ran diagnostics no errors. Cust complaint of unit stopping mid cycle. Found unit with excessive sudsing. ( customer is 90 and taking care of a sick wife ) Cust said he is using two full capfuls of soap per load. ( see pic) Ran several cycles to fill with hot water and dilute suds Customer is using he detergent but way too much Also found unit with presoak on confusing cust. Cleared suds. Op test good
Arthur V.
DISHWASHER WHIRLPOOL WDF520PADB7 Found clog in drain line Freed clog and tested unit. Op test good.
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced grille and separator. Op test ok.
Corey L.
WASHER MAYTAG MVWB835DW4 "Customer complaint unit won’t start all the time, ran diagnostics found f2e1 stuck key, cleared code, asked customer to demonstrate starting a load, she asked how to add more clothes after starting a load using the delay button, explained how each function worked on every cycle, advised also looking through owners manual, said it was hard to understand, unit is operating as designed"
Arthur V.
DRYER WHIRLPOOL WGD5000DW3 Found timer not syncing with selector knob. Needs timer and knob ; ordrng 1 W10756270 (knob) and 1 WPW10185992 (timer)
Corey L.
WASHER WHIRLPOOL WTW7000DW3 "Customer complaint washer not spinning or draining just makes a sound, found drain hose lying on floor, drain hose is a rubber hose, customer did not know where hose that came with unit is, hose was pinched behind washer, rubber hose with no elbow, unit only a few inches from wall, customer looking for hose and will install, showed customer installation instructions for drain hose, customer says will add 39” tall standing pipe"
Corey L.
DRYER MAYTAG MDG400BWW "Customer complaint dryer not dryer well takes two cycles to dry, found customer using foil style vent attached to plastic style on a 16” run with several unneeded bends, noticed customer has both plastic and foil style vents, advised these are a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, quoted to remove plastic line to attach the 8’ foil vent from unit to wall to use until vent is replaced customer says this weekend, removed plastic vent, air flow is much better plastic vent was restricting air flow, op test good"
Dan H.
M/W CONVECTION WHIRLPOOL WMH31017HS0 "Customer complaint that unit was sparking, found burn marks on control board, unit needs new control ; ordrng 1 W10892389 (cntrl-elec)"
Paul P.
WASHER WHIRLPOOL WTW4616FW0 "Found long fill/no fill error code. Cold water supply valve was only open a slight amount. Opened valve fully, ran diagnostic mode, now no error codes. Ran washer on regular wash cycle on warm wash, running through each cycle properly, good cold and hot water pressure. Did not set down mitigation mat, washer is on pedestal over drain."
Corey L.
WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint washer start button blinking at end of cycle until door is opened, also had questions about correct soap and bleach amounts, customer is using a tbs measurer for detergent and a 1/2 tbs measurer for bleach and softener but washing with bleach in cold water, advised using hot water cycles when using bleach, ran diagnostics no codes found, unit is operating as designed"
Dan H.
REFRIGERATOR MAYTAG MRT711BZDE00 "Customer complaint of frost build up in freezer section, freezer section door is not sealing, lower left side of door is warped, unable to adjusted door gasket enough to seal, unit needs new freezer section door; ordrng 1 LW10651928 (dor-fip)"
David R.
REFRIGERATOR GE GNE26GSDDSS "Ice maker was turned off via control up top on FF door. Turned on, and saw Icemaker cycle. Op test ok."
Dan H.
REFRIGERATOR WHIRLPOOL WRT108FZDT02 "Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 44 degrees, freezer section temperature at 32 degrees, unit set to warmest setting, unit needs new control ; ordrng 1 W10884375 (contrl-box)"
Corina B.
WASHER WHIRLPOOL NTW4516FW1 "CC that it does not finish a cycle. Ran diag F8e1 long fill no fill, f5e4 lid not open between cycles. Started a drain and spin the lock is not locking. Checked the latch pins 1 and 2 95ohms when closed. Pins 2 and 3 open circuit. Pins 1 and 2 open circuit when the lid is open. Advised cust to replace the water hoses due to the hose on the hot water is swollen and will burst. Will need a main control and hoses. This is an eagle rental. Called office after looking at unit. Cust was not going to pay service call."
Dan H.
REFRIGERATOR WHIRLPOOL GR2FHTXTL00 "Customer complaint that brown string stuff is coming out of dispenser after filter change, ran 8 24oz cups of water through system, no brown stringy stuff observed , quoted customer to replace water reservoir , customer does not want water reservoir changed at this time; ordrng 1 WP2320316 (reservoir 59.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER KENMORE 110.670326 "CC that the unit is not heating.. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked the voltage, good. Found the heater is open. Will need to vacuum out dryer"
Dan H.
WASHER MAYTAG MHWC7500YW0 "Customer complaint that unit is not spinning out clothes, Previously spoke to ra about this unit, ordering a drain pump and pressure switch; ordrng 1 WPW10192975 (switch-wl ) and 1 WPW10465252 (pump-water)"
Gabriel P.
DRYER WHIRLPOOL NED4655EW "Call tech line,7723348334 dave said for customer to change flex foil to a semi regit metal and he will have better air flow coming out check temp on dryer 336 an rising"
Brian B.
DISHWASHER MAYTAG MDB7749AWM2 "Panel not responding. Ran panel test, failed. Will need new panel. Customer paid in full, office to order part.; ordrng 1 W10811151 (CONSOLE 15195), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDF510PAYSA "Customer complaint unit not draining well takes several attempts to drain, customer replaced drain hose and pump, advised customer install drain loop and go through cabinet at least a foot of the floor, referred to installation instructions, husband not home, he might have questions, advised customer to call with any questions"
Brian B.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Found everything at top of ff section is freezing. Checked sealed system, working properly good frost pattern on freezer evap. Ohmed out ff thermister from main board. 5.14k ohms, Out of range. Will need new fan harness with thermisters. Also, cold air leaking from rear ice box seal . Will need new rear adapter and Valero seal. Also, due to freezing, filter head leaking. Called AB, order all parts, no charge to customer. ; ordrng 1 W10612142 (adapter) and 1 W10739629 (gasket) and 1 W11194438 (FILTER HOUSING) and 1 WPW10277799 (HARNESS)"
Paul P.
RANGE KITCHENAID KSGB900ESS2 "Re aligned feed orifice with main oven burner tube, now igniting properly, preheating properly."
Robert A.
OTR MICROWAVE WHIRLPOOL KMHS120ESS4 "Found relay to light stuck, needs control and bulb; ordrng 1 8206232A (LIGHT BULB) and 1 W10881539 (CONTROL)"
Robert A.
WASHER MAYTAG MVWB765FW1 "Ran diognostics, 6-2, 6-2 comm errors, reset connections, ran test cycle, ng needs control and ui; ordrng 1 W11135391 (CONSOL) and 1 W11135392 (COMTROL)"
Corey L.
REFRIGERATOR WHIRLPOOL ABB1924WEW1 "Installed new rails, also siliconed gaps around door, op test good"
Robert A.
REFRIGERATOR GE DSD26DGWABG "Found i/m stuck at 6 oclock, needs i/m; ordrng 1 WR30X10081 (ICE MAKER176.11)"
Corina B.
WASHER WHIRLPOOL LSB6400LW1 CC that there is water leaking when it’s filling. Found the tub and basket leaning forward and water is hitting the tub ring. Found the spring that levels the unit is rusted and broken. Will need a new spring. ; ordrng 1 8316845 (spring)
Macaulay G.
WASHER WHIRLPOOL WTW5800BW0 Found that drive hub is stripped. Needs to be replaced. Customer advising on repair.
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker not cycling on its own. Replaced with ice maker from t/s. Watched it cycle and call for water. Op test ok.; used 1 W10882923 (ICE MAKER ASSY 92.80) from stock
Robert A.
DISHWASHER MAYTAG MDB8979SFZ2 "Installed panel sent to cust, ran diognostic cycle, op test ok"
Robert A.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found ff evap frozen, cleared ice, replaced evap fan asm and cover, op test ok"
Robert A.
DISHWASHER KITCHENAID KDTE104DSS0 "Ran diognostics, cold water code, no heat code, wash motor not running, but recieving power, needs sump asm, replaced, ran diognostic cycle, op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Macaulay G.
RANGE WHIRLPOOL WFG550S0HZ0 "Tried to put new gas orifices in, but orifice holders are stripped from LP orifices being put in. Office to order all orifice holders.; ordrng 1 W10473932 (holder-orf LR) and 1 W10474162 (holder-orf RR) and 1 W10836764 (holder-orf CENTER) and 1 W11197500 (ORFICE HOLDER LF ) and 1 W11234417 (ORF FOLDER RF )"
Arthur V.
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint unit leaking randomly sometimes after not using it for a couple of days Cycled with and without a load no leaks Customer using correct amount of detergent. After 40 min of cycling still noleaks. Left leak mat and advised customer to call wlp back if she finds any wet marks on paper but to leave paper so we can determine where leak could be coming from Could not duplicate leak
Arthur V.
REFRIGERATOR MAYTAG MSB27C2XAW00 Cust explains water hammer when using dispenser —- did not occur while diagnosing. Advised cust talk to a plumber about water hammer.
Arthur V.
DISHWASHER KITCHENAID KDPE234GPS0 Found leak coming from cracked sump assy. Needs motor ans sump assy ; ordrng 1 W11085683 (MOTOR SUMP ASSY )
Robert A.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found link broken, replaced, op test ok; used 1 8194001 (LINK) from stock"
Dan H.
WASHER WHIRLPOOL WTW7600XW2 "Customer complaint of f51 error, ran diagnostics found f51(motor reps sensor failure ) and f80(lid lock failure) error codes , lid locks and unlocks, found rotor loose, tightened, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDT750SAHV0 "Customer complaint dishwasher not working, display is not responding, there is no ground to the unit so a power surge would easily fry the board, unit needs new board and ui; ordrng 1 W11302464 (CONSOLE) and 1 W11305297 (CNTRL)"
Brian B.
DRYER ELE GENERAL ELEC GHDP490EF5WW Dryer making metal scraping noise. Front bearing ring worn. Will need ring and glides. Office to order parts.; ordrng 1 WE03X20570 (BEARING RING) and 2 WE3M51 (bearing slide)s and 2 WE3M52 (bearing slide)s
Corey L.
WASHER MAYTAG MTW6500TQ0 "Customer complaint washer not spinning correctly says out of balance too often, found suspension worn out bad tub real sloppy, started high speed spin, unit spun quietly, bearings are good, unit needs suspension kit, after receipt customer said water makes a noise when filling, said tech will also look at screens at water valve connections and clear any obstructions, advised if screens are clear will need new inlet valve to remedy the noise; ordrng 1 W10820048 (SUSPENSION, 73.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint fridge section not cooling and frz ice maker is not working, temps were at 56 in ff, and 11 in frz, found ff evap with ice built up, unit will need evap cover ice cleared and thermistor optimized, also frz section ice maker; ordrng 1 W10886939 (ICE MAKER) and 1 WPW10501260 (EVAP COVER)"
Corey L.
WASHER MAYTAG A9700 "Customer complaint of a slow leak every wash, found both hoses to and from drain pump slowly dripping, hoses cracked at clamps, unit needs new drain hose and hose from pump to syphon break; ordrng 1 WP213045 (DRAIN HOSE 21.22) and 1 WP22001448 (HOSE 28.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
WASHER WHIRLPOOL WTW5000DW1 "Unit not shifting to spin. Replace actuator from truck stock. Shifts now. But drive hub is stripped. Office to order drive hub kit.; ordrng 1 W10528947 (drive hub kit), used 1 W10913953 (ACTUATOR) from stock"
Robert A.
WASHER MAYTAG MVWB835DW3 "Ran diognostics 6-2 , 6-3 comm error, reset connections, ng, needs control and ui; ordrng 1 W11112656 (CONSOL) and 1 W11170706 (CONTROL)"
Arthur V.
REFRIGERATOR GE GTS22JBPBRWW "Found evap fan motor not running. Needs replaced After 300 pm only ; ordrng 1 WR60X10257 (motor ac/dc fan.), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
WASHER WHIRLPOOL WTW5000DW2 "Machine won’t go through cycle. Ran diag, F7E6, motor fault and F7E1 basket speed fault. Checked for friction on drive train, none found. Checked lower components. Found open capacitor. Replaced from surplus stock. Ran calibration and auto test and drain and spin. Op test ok.; used 1 W11158831 (CAPACITOR ) from stock"
Brian B.
RANGE WHIRLPOOL SF365PEGN1 "Range approx 20 yrs old. F3E2 fault code. Per tech sheet, Ohmed out oven sensor. 1085 ohms, this is correct. Per tech sheet, replace oven control. Contro # 3196970 is NLA. Cannot repair. Customer paid sc."
Robert A.
RANGE MAYTAG MER8674AS0 "Cc bake not heating, found bake element broken, but recieving 220vac, needs element; ordrng 1 W10779716 (ELEMENT5577), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Door bottom has collapsed inward, door will need replaced. Did temporary fix to help hold door on until replacement arrives. Did not set down mitigation mat, refrigerator will need new right hand stainless door and nameplate.; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10481433 (nameplate)"
Brian B.
DRYER WHIRLPOOL WGD85HEFW1 "Ran entitlement, verified pop. Machine making thumping noise and vibrating noise. Replaced drum rollers and removed piece of styrofoam from blower. Ran test cycle. Op test ok."
Brian B.
DRYER WHIRLPOOL WED5000DW2 "CC that rear seal was off. Removed drum, seal was just folded under. Repositioned seal. Op test ok. There are no defects in seal. Put replacement seal into surplus stock."
Brian B.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Found ff door not closing and large ice and frost buildup in freezer and ff sections around air shafts. Used steamer to clear ice. Shimmed and adjusted doors. Ff gasket is torn. Will need new gasket. Office to order part. R/s per customer req. needs early appt.; ordrng 1 242193212 (gasket-ref door)
Brian B.
LAUNDRY CENTER WHIRLPOOL WTW8500DC5 Replaced lid lock assembly. Ran auto test and drain and spin. Lid lock working properly. Op test ok.
Arthur V.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced noisy diffuser. Op test good This was not freezing things it was replaced because it was loud when opening or closing
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM3 "Installed new drain hose, op test good , no water mitigation mat left due to installation of unit(floor is too high)"
Dan H.
DISHWASHER MAYTAG MDB8959SFZ4 "Installed new tracks, op test good"
Dan H.
WASH/DRY STACK WHIRLPOOL LSE7806ACE "Installed new switches, op test no good , unit needs new timer, customer is going to contact office about payment for parts; ordrng 1 WP22001924 (timer- was 169.01)"
Macaulay G.
REFRIGERATOR KITCHENAID KBFC42FSS00 Assisted with repair.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced inverter board and light board. All tested ok.
Macaulay G.
WASHER MAYTAG MVWC360AW0 Unit not shifting to spin cycle. Found shifter error. Replaced shifter from truck stock. Ran calibration and automatic test cycles. All tested ok.; used 1 WPW10006355 (ACTUATOR) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not cooling, nothing is running, fresh food section and freezer section at room temperature, unit needs new control and user interface ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (user interface )"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Defrosted ice maker. All tested ok.
Macaulay G.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Replaced ice maker. All tested ok.
David R.
REFRIGERATOR KITCHENAID KBFC42FSS00 "Replaced both diffusers, replaced thermistor, replaced ice maker. Cleared out all ice and cleared debris from drain tube. Op test ok."
David R.
WASHER ROPER RTW4516FW "Replaced power cord on 10/31/18. Tested, checks are good. Op test ok."
David R.
WASHER MAYTAG WTW5000DW2 "Plugged in unit. Came on no spinning. Went through service test mode, no error codes. Op test ok."
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Installed water valve Ran test cycle OP TEST OK
David R.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Customer hearing high pitched noise. Noise went away when ice maker stopped working. Tested out, water coming to unit. Ordering ice maker.; ordrng 1 243297606 (ice maker)"
Brian M.
WASHER MAYTAG MVWC415EW0 Customer complaint jet engine in washer Found gearcase bearings bad Need gearcase replaced Customer does not want to repair Customer paid svc
David R.
DRYER WHIRLPOOL WED8500DC4 "Put in new lint housing assembly. Took off back cover and tried to put new air duct on. Not the right part. Old part hooked over, new part doesn’t. Customer still getting AF( restricted Air Flow) code. Checked lint screen, exhaust duct and exhaust fan. All clear from debris. Went outside while dryer on, good air flow. Need to order new air duct and control; ordrng 1 W11104017 (AIR DUCT) and 1 W11158453 (CONTROL ) and 1 W11165874 (HEATER BOX)"
Brian M.
RANGE KITCHENAID KGSS907SSS03 Cc of unit not turning on after self clean Found transformer getting 120 but not supply voltage to ui Found Appliance manager getting 120 but not sending signal to lights or switch Needs transformer and control board Customer does not want to repair EST only
Brian M.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Cc of no cool In fridge Fc 8 Rc 48Found drain pan full of ice and air ports filled over not allowing air to go fridge section Steamed out drain pan and steamed drain OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Cc Ice maker not making ice and freezer not freezing all the timeFound frost and ice build up on back freezer panelFound evap fan not running. Checked continuity of fan but could not verify if fan is actually good Checked power to fan, no power coming to fan from control boardNeed control, power boards and evap fan ; ordrng 1 W11035752 (BOARD CONTROL) and 1 WPW10276647 (motor-evap) and 1 WPW10356039 (cntrl-elec)"
Brian M.
WASHER MAYTAG MVWX655DW1 Cc of no water entering Found unit unplug Plugged unit in Ran test cycle and calibration OP TEST OK
Dan H.
M/W CONVECTION WHIRLPOOL WMH31017FS0 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Dan H.
DISHWASHER KITCHENAID KUDC03IVWH3 "Customer complaint that unit is not working and a light is flashing on control panel, confirmed, stuck key test shows control is good, unit needs new user interface, customer does not want repair ; ordrng 1 WPW10250008 (panel-cntl 159.65)"