Local Reviews
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Dan H.
RANGE WHIRLPOOL WFG550S0HZ1 "Installed new hinges, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint Leeds in ff and frz not working, confirmed ff ceiling leds and frz led out, found frz led failed, replaced with part sent, op test good"
Dan H.
WASHER WHIRLPOOL WTW57ESVW1 "Customer complaint that it washes but water is not coming out of clothes, found unit not spinning properly, found pieces of clutch and brake under unit , unit needs new brake assembly and clutch, customer does not want repair ; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint drawer is uneven like it’s not sitting right, confirmed drawer tapers down to the right, attempting adjusting sheet metal to prevent metal from moving, unable to get drawer in straight ordering drawer parts ; ordrng 1 W10462909 (brkt-mntg) and 1 W10813962 (drawr-util) and 1 W11252164 (panel-drwr) and 1 W11252164 (panel-drwr)"
Jason N.
RANGE WHIRLPOOL WFE525S0HT0 "Cc unit smoked and error code presentCustomer stated she was using unit oven, when smoke detectors in house went off, error code on display of f6e1 for oven overtemp when heating. Verified f6e1 in diagnostics. Checked resistance reading on temp probe, at room temperature reading is 1169ohms, within spec range. Checked connectors on temp probe and control board. Ran bake test to 350, unit preheated and regulated at temp for 15 min after preheat. Temps stable. Ordering control board and temp probe to cover all bases for what could be an intermittent issue.; ordrng 1 W11158177 (cntrl-elec) and 1 WPW10181986 (sensor)"
Jason N.
DRYER MAYTAG MED6230HW0 "Cc unit will squeak when in useConfirmed light squeak intermittently during cycle. Pulled unit apart, lubricated all rollers, idler pulley. Checked for any loose panels/screws. Reassembled, reran test cycle, squeak still intermittently present. Ordering motor and dryer kit at this time to replace all drive parts.; ordrng 1 279787 (motor) and 1 4392067 (dryer repair kit)"
Jason N.
DRYER WHIRLPOOL WGD4850HW0 "Cc unit making a chattering noise when in useRan dryer test cycle, noise starting about 5 min into cycle. Sounds like idler pulley bracket. Replaced idler pulley using customer supplied pre Id dryer kit. Ran op test for 10 min. No abnormal sound present. Op test good."
Brian M.
RANGE WHIRLPOOL WOC75EC0HS01 Installed UI Walked customer through setting up WiFi
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc unit stopped cooling for 9 days and then it started cooling and making ice on Friday and has been cooling Found ice bucket full and temps in freezer to be at 5 and fridge at 40 These are normal operation temps Called whirlpool suggested to replace deli board and the three way valve coil; ordrng 1 WPW10364560 (solenoid) and 1 WPW10732682 (cover)
Corina B.
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced the evap cover and control. Brought core back for return. Steamed out the evap. Optest ok
Jason N.
REFRIGERATOR MAYTAG MBFI953YEW3 "Cc unit ice buildup in freezer, temps not consistent, and a fan noise from ff sectionConfirmed ice sheer on bottom on freezer, evap drain is clogged. Unit still using duckbill drain, needs updated p-trap drain tube kit. Ran diagnostics, found damper making a loud squeaking noise when opening or closing. Unit needs damper control. Customer stated it will also buildup frost in freezer and temps will fluctuate. Adding jazz board. ; ordrng 1 W10619951 (drain tube) and 1 WPW10196393 (damper control assy) and 1 WPW10503278 (refer elect cont brd)"
Brian M.
DRYER WHIRLPOOL WGD8000DW4 Customer showed pop took pic Cc unit is scorching cloths Found unit to be operating properly But unit has a stored code of air flow Went and checked out side vent unit is venting but does not have a good air flow Possibly a vent restriction or vent is to far of run and needs a booster installed Advised customer on possible solutions but advised to start with a vent clean out
Corina B.
REFRIGERATOR MAYTAG MFI2569YEM0 CC that the ice or the water are not dispensing. Found the pad back is broke. ; ordrng 1 WPW10185233 (Pad)
Jason N.
OTR MICROWAVE WHIRLPOOL WML55011HB2 Cc unit door trim cracked.Confirmed bottom on unit door trim broken away. Replaced using customer supplied pre Id part. Op test good.
Brian M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit still not making ice Found ice tray empty Ran several test harvest cycles they all work properly and has good water pressure when filling Advised on dropping temps in freezer to help with ice production It may be that thermistor isn’t reading proper temps due to temps Advised to watch but it may need a control
Corey L.
WASHER MAYTAG MVWC465HW2 "Customer complaint washer not starting, confirmed, found shifter fault code found gearcase and components muddy and corroded from a basement flood, flood damage not covered under warranty, quoted to repair, customer does not want repair, took control with for return; used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Replaced parts. Leveled out as best as possible. Good. Op test ok
Brian M.
WASHER MAYTAG MVWB765FW3 Cc sheet stuck under plate again Found screw to have backed out leaving play in agitator Replaced agitator and screw made sure bolt was tight OP Test Ok
Jason N.
WASHER HOT POINT HSWP1000M4WW "Cc unit making noise when in cycle, also tub not centeredCustomer states unit has not been right since he moved. Confirmed tub not centered in unit. Found tub assembly shifted over to right, motor mounting stuck behind base plate brackets. Lifted tub assembly up and pulled out from bracket. Ran wash test then drain and spin. Op test good."
Corina B.
WASHER WHIRLPOOL MVWB835DW4 "Replaced the ui, control and latch. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok"
Dan H.
REFRIGERATOR WHIRLPOOL WRS321SDHV04 "Customer complaint that unit is not dispensing ice, found ice in bin frosted together jamming auger motor, cleared ice , auger motor and auger are working, ice door is sealing, unit is operating as designed"
Jason N.
DRYER MAYTAG MEDB765FW0 "Cc unit coding f6e3 again.Ran diagnostics, confirmed f6e3 and also f6e2. Called wp techline, Leon, nothing else to be done based on previous repairs that did not remedy the issue. Unit designated as non repairable, advised customer WP will be contacting them within a few days."
Corina B.
REFRIGERATOR KITCHENAID n/a CC that the ff section is not cooling. Found a lost of frost on the evap cover. Steamed out the evap. Replaced the thermistor from t/s. Optest ok. ; used 1 WPW10384183 (Thermistor) from stock
Corina B.
REFRIGERATOR KITCHENAID KRFC300EWH03 Wrong compressor. Reconnected the line at the condenser. ; ordrng 1 W10507884 (Compressor)
Jason N.
RANGE WHIRLPOOL WFE550S0HZ1 "Cc unit front damagedConfirmed unit oven door damaged. Unit needs handle, door top trim and front glass/trim panel.; ordrng 2 W10831019 (screw)s and 1 W11249559 (glass-door) and 1 W11449263 (HANDLE TRIM)"
Corina B.
WASHER WHIRLPOOL WFW95HEXW0 "F6e1 COMMUNICATION ERROR BETWEEN CCU AND MCU,F8e1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED. Dcs3-1 and 3-2 good, dl3-1 and 2 54 ohms dl3-2 and 3 54 ohms. Dls2-1 and 2 open for closed and open. Will need a new door latch and main control ; ordrng 1 WPW10306374 (Lock) and 1 W10406633 (Control), used 1 Shipping from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Replaced the ice maker. Cycled ice maker. Optest ok.
Jason N.
RANGE AMANA AER6603SFW2 Installed LF infinite switch. Tested burner op. Op test good.
David R.
REFRIGERATOR GE DFE28JSHCSS "Cc little stream of water coming from dispenser. Customer just replaced water filter about a month ago. Pulled unit out. Took off water line. Found the water pressure low, also found little kinks in the copper line itself. Customer has old style shut off water valve. Suggested having a plumber come look at the shut off valve and the copper line if needed to be replaced. Unit test good as of now. Op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock"
David R.
REFRIGERATOR AMANA ASI2575GRS01 "Cc of leveling. Went through manual and Lund only leveling for door, unit. Door open all the way and stopper stops it, showed customer. Tested out. Good. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced parts, also found dent where door meets the door switch, added door spacer from t/s. Customer threw away core return boxes, so will have to put into a different box. Tested multiple times, good op test ok; used 1 WP2177331 (DOOR SPACER) from stock"
David R.
WASHER MAYTAG MHW6630HW0 "Cc LOC error code. Customer had control lock on and didn’t notice. Let customer know. Showed them. Went through diagnostics, good. Op test ok"
Corina B.
DRYER WHIRLPOOL WED5000DW2 CC that the unit does not turn on. Confirmed. Found the black wire in the terminal block burnt. The wrong screws were used. Will need a new terminal block with wires. ; ordrng 1 279318 (Wires)
David R.
LAUNDRY CENTER WHIRLPOOL MGDB765FW0 "Cc “check lint screen” light on all the time when starting unit, stricker caught clothes, fabric sheets sometimes get caught on lint grille. Check lint screen light is more so a safety feature to let you know to check it, per owners manual will come on until you open door or start cycle. Stricker and lint grille are in correctly. Checked with hand to make sure not rips or anything can be felt, good. Upped customers dryness level from 2 to 3. Went over temp and dryness level options per owners manual. Had customer try a couple times and every time it worked every time. Op test ok."
Corina B.
OTR MICROWAVE WHIRLPOOL WMH31017HS2 Replaced the control. Brought core back for return. Heated a cup of water. Optest ok.
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Did not replace new control found a bad issue one of wire snap and burn connecter the wire that snap comes from the cabinet calling whirlpool tech line spoke to dave, whirlpool will replace unit can’t no longer be repairable
Gabriel P.
REFRIGERATOR KITCHENAID KRFC300ESS01 Replace parts but the right door has a dent at the top. Reordering door.; ordrng 1 13107887SQ (dor-fip ss)
Gabriel P.
WASHER WHIRLPOOL MVWC465HW2 "Cc that the unit does not advance and stays in sensing or wash. Ran diag found F8E1 – NO FILL, LONG FILL. Found drain hose on the floor. Explain cust on how to properly install the drain hose. Showed her on the owners manual. Ran calibration and auto test . Op test ok. Took pics"
Gabriel P.
RANGE AMANA AER6303MFS2 Replace parts. Preheat oven to 350*degrees . Op test ok
Gabriel P.
DISHWASHER GE GDT535PSJ2SS "Cc that the unit is not dispensing all the soap, and dishes are not getting clean. Put a pod of detergent on unit, press star for a normal cycle. Unit control started clicking, after 2 min started the cycle and it will work for 10 seconds and stops following that clicking sound that comes from relay on control. It was sparking from the relay. Gave estimate to cust. They will not fix."
Gabriel P.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Found ice on the door switch. Advice cust to keep an eye on the child lock, because it will get stuck in between the door and cabinet and it will creat condensation inside freezer and on the door switch and stays stuck close. Cleared out the ice. Op test ok"
Corina B.
REFRIGERATOR AMANA BR18VW CC that the ff is no cooling. Confirmed. Unit went into a defrost. Heater did not turn on. Checked heater has continuity. ?Found the defrost thermostat open. Steamed out the evap. Replaced the thermostat from t/s. Optest ok. ; used 1 WP10442411 (Thermostat) from stock
Dan H.
B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at at 26 degrees, fans are running , compressor is running , partial frost pattern on evaporator, found system in a 10” vacuum, added refrigerant, frost pattern did not improve, unit has a restriction, unit needs new filter drier; ordrng 1 W10143759 (Drier)"
Jason N.
WASHER WHIRLPOOL WTW4816FW2 Installed gearcase and agitator. Ran auto test and calibration. Op test good. Gap around agitator base seems more even then prior to parts replacement.
Dan H.
WASHER GE GTW485ASJ1WS "Customer complaint that unit is not cycling, confirmed, found speed sensor ripped off and belt shredded; ordrng 1 WH12X26329 (Speed sensor) and 1 WH01X24180 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Cc that the unit is making ice slowly and started leaking again. Removed the drain hose , found dirt , debris. Cleared out. Steamed the drain hole and hose as well. Checked ice maker. Harvested the ice maker and It cycle. Explain cust that the ice maker makes 8 cubes of ice every 4 hours."
Corina B.
WASHER WHIRLPOOL WTW8000BWD "CC that the unit is making noise and black stuff on the floor. Found the bearings are leaking oil. Will need a rotor,stator,bearings and rps sensor. ; ordrng 1 W10435302 (Bearings) and 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps), used 1 Shipping from stock"
Jason N.
WASHER WHIRLPOOL WTW4800XQ4 "Installed suspension spring, ran auto test. Op test good."
Corina B.
RANGE JENN-AIR JGRP430HM00 CC that the burner cover is missing. Confirmed. Part is not in look up with service matters or marcone. Will need to research part. Took pic of the missing part
Joe O.
WASHER WHIRLPOOL WFW6620HW0 "Cc: not drainingFound standing water in unit. Ran drain and spin to clear water. Entered diagnostics. Found no stored error codes. Ran quick test cycle. Ran normal cycle. Ran drain and spin. Found hot and cold reversed. Corrected, ran normal cycle. Ran drain and spin. Ui intermittently not allowing selections. Needs ui; ordrng 1 W11319991 (cntrl-elec)"
Joe O.
WASHER MAYTAG MHW5630HW0 Installed tub. Ran test cycle. Op test ok
Joe O.
DRYER SAMSUNG DV45K6200EWA3 "Cc: long dry timesFound temps at rear vet of unit only reaching 130 degrees. Spoke with BJ. Ohmed out thermistor, checked good. Found relay on control shutting down after heating for a min. Shutting down heat to one element. Needs control; ordrng 1 DC92-01896A (CONTROL16080), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
WASHER WHIRLPOOL WTW4850HW1 "Installed gearcase and hub. Ran auto test. Op test no good. Replaced cam. Ran auto test. Unit still not testing good. Called whirlpool tech line, whirlpool has training going and could not be reached; used 1 W10721967 (PULLEY) from stock"
Dan H.
DISHWASHER WHIRLPOOL WDF590SAJM0 "Installed new dispenser, op test good"
Dan H.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Installed new fill tube heater and control, op test good"
Brian M.
REFRIGERATOR MAYTAG MFF2055DRH00 Cc unit not cooling properly and right door broken Found right door lower door hinge to be damaged when door opens it’s falls off also damaged upper portion of freezer door Found evap fan not running but getting power Needs door right ff door and freezer door and fan ; ordrng 1 LW10721540 (dor-fip) and 1 WPW10464673 (motor-evap) and 1 LW10353182 (dor-fip wh)
Brian M.
WALL OVEN WHIRLPOOL KEBS207DBL4 Installed customer supplied board Ran test bake on upper and lower oven OP Test Ok
David R.
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc door handle loose, top freezer sliding and rubbing when closed, deli drawer falling. Tightened handle, corrected door at hinge and also added a shim to help raise it. Inspected. Found drawer cracked, went over not having a lot of weight on top. Ordering drawer, customer can put in themselves , no need to return and also make sure drawer is completely pushed in. ; ordrng 1 WPW10308849 (pan-meat)"
Brian M.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed icemaker Ran test harvest OP Test Ok
Corey L.
DISHWASHER MAYTAG MDB4949SDZ0 "Customer complaint dw making loud noise, confirmed noise is coming from chopper area, removed all removable pieces from top of sump, nothing found, unit needs new sump asm, part covered per MR0OI00FP1 ; ordrng 1 WPW10591570 (pump&motor)"
Dan H.
OTR MICROWAVE WHIRLPOOL WMH53521HW4 "Customer complaint that unit jumps from standard to military time on its own, outlet is good, set clock to 12 hour mode, unit is operating as designed, if problem should reoccur unit will need a control"
Brian M.
MICROWAVE KITCHENAID KMLS311HWH1 Cc buttons are worn off and bottom button just fell off Found buttons to be worn. And bottom button is missing cover Needs control panel ; ordrng 1 W11226994 (panl-cntrl)
Brian M.
RANGE WHIRLPOOL WFG550S0HZ1 Installed control dsi and gas valve ran test bake unit ignited right away and heated to pre heat temps Opened door to trigger unit to re ignite OP Test Ok
Brian M.
REFRIGERATOR KITCHENAID KRMF606ESS01 Installed both controls Found unit still in same condition Removed deli board no corrosion on board but removed board and lights and ice dispenser started to work Called and spoke to BJ he advised to replaced UI and deli UI board ; ordrng 1 W11330971 (Control) and 1 WPW10769076 (cntrl-elec)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found evap frozen with ice steam evaporator then replace thermistor and control,opt test ok"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer not filling with cold only hot, found water lines switched cold on hot and hot on cold, corrected, op test good"
Corey L.
DRYER MAYTAG MED5630HW1 "Customer complaint dryer seal on back keeps falling out after pushed back in, confirmed about 1 foot of the back felt is disconnected from drum, found unit heavily leaning forward, leveled unit, re-glued disconnected felt to drum, op test good"
Joe O.
REFRIGERATOR KITCHENAID KFIS29BBBL03 Installed ui. Op test ok
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not sensing water level properly, Ran diagnostics no error codes found, started normal wash cycle, unit over filled,until needs new control; ordrng 1 W11170319 (Cntrl)"
David R.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Parts not needed, got here and water is working fine, customer complaint was about the Icemaker not working, but customer said it started working and giving a lot of ice. Got here customer had arm up, put down and started cycling on it’s own. Pushed out ice and called for water. Op test ok. If happens in future would suggest ordering Icemaker."
David R.
REFRIGERATOR WHIRLPOOL WRS321SDHB04 Replaced part. Tested. Good. Op test ok
Brian M.
REFRIGERATOR KENMORE 10662152111 "Cc unit not cooling Found ice ball on suction line and no frost pattern Unit has a leak or restrictionAdvised it will needs a sealed system repair Evap and compressor ; ordrng 1 WPW10314205 (evaporator) and 1 W10507884 (compressor), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
WASHER WHIRLPOOL MVWX655DW1 "Cc that the unit is leaking. Couldn’t find any leaks from the unit. Ran manual diag , ran cold water and then drain the water out, nothing. Checked drain pump , drain hose , hosing valve, but no sign of leaks. But did notice that the valve from the cust home is leaking a drop every 10 seconds. Advice cust to move the unit forward and run unit like that to see how much water puddle is creating over night."
Gabriel P.
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 "Checked temp found 75 * on fresh food section and -7on freezer. Found evap frozen. Force unit into a defrost, pass. By metal is good. Giving estimate on control customer will fix steam ice on evap and replace control and program opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10503278 (CNTRL-ELEC 156.77) from stock"
Jason N.
WALL OVEN KITCHENAID KEBS107SSS04 Installed hidden bake element. Ran bake test to 300 degrees. Op test good.
Jason N.
REFRIGERATOR WHIRLPOOL ED2KHAXV001 Installed evap drain tray. Op test good.
Corey L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint ff section not cooling, confirmed ff temp was 70 and frz was -20, frost build up on evap but not on evap, evap had food airflow, fan is blowing in the right direction, unit would not go into diagnostics, unit needs new control; ordrng 1 W11371382 (CNTRL)"
Corey L.
WASHER WHIRLPOOL MHW5630HW0 "Showed pop, Customer complaint washer leaks a few drops in the front after heavy loads only, found dog hair on door gasket and evidence of water dripping down the outside of the front panel around Maytag label, started wash cycle and let unit fill, seen drip starting to accumulate under gasket, advised customer wipe face of gasket and around door every cycle with dogs to prevent leaking, placed water mit mat"
Corey L.
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint cooktop flames are too hi on low and she cannot simmer, confirmed 4 of he 5 flames did not turn to simmer on lo setting, adjusted flame size on 4 burners set too high, op test good"
Joe O.
RANGE GE JS968SK6SS Pulled door apart. Replaced gasket. Customer cleaned glass. Reassembled door. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Brian M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit will not drain Found glass in drain Removed glass Ran test Cycle OP Test Ok
Corey L.
REFRIGERATOR WHIRLPOOL WRT519SZDB05 customer complaint is water is accumulating in frz and dripping into ff, confirmed found plastic clip blocking evap drain hole, removed and removed ice clog, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Customer complaint food freezes on middle shelves of ff, temps were 40 in ff and -8 in frz, set at recommended, thermistors checks pass, installed foil tape on half of cold air return, adjusted temps up 3 for frz and one for ff advised to monitor"
Joe O.
WASHER WHIRLPOOL WTW5000DW3 Installed water valve. Ran auto test and calibration. Op test ok
Joe O.
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Cc: not completing full cycleCustomer states unit only runs for roughly 15 mins. Ran test cycle. Ran diagnostics test cycle, found error code f6e4(float switch open). Found float switch to be functioning. Unit has good drain loop. Unit is not back filling. Found unit is not leveled properly. Leveled unit. Op test ok"
Corey L.
WASHER MAYTAG MVWB835DW4 "Customer complaint washer not working, confirmed, power to unit is ok, found water leaking from shut off valve above unit in basement dripping onto back of console onto main control puddling up shorting control, advised customer this is not covered under warranty and quoted for self pay without shipping, ok, replaced control, op test good, pulled unit a foot or so away from wall preventing leak from hitting unit, advised to have valve replaced by a certified plumber"
Jeff M.
RANGE WHIRLPOOL WFC150M0EW3 The upper oven lid hangers were in the wrong spot op tested good
Jeff M.
RANGE WHIRLPOOL KSDB900ESS The burner caps where not on the correct burners. Op tested good
Jeff M.
REFRIGERATOR KITCHENAID KBFS20EVBL2 I remove the old filter installed a new one unit tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Part of the tray was still frozen and the drain was clear I steamed out the drain thoroughly there is no ice left inside the freezer and it will work properly now
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced the control and valve. Brought the core back for return. Optest ok
Joe O.
MICROWAVE GE JVM6175EF1ES Installed door. Op test ok
Joe O.
REFRIGERATOR KITCHENAID KSSO48QTX03 Installed control and auger motor. Tested. Op test ok
Joe O.
REFRIGERATOR KITCHENAID KSSC36FTS00 "Cc: not coolingFound lights flickering on and off. Compressor kicking on and off. Unit will not continue to run. Found unit is receiving constant 120v. Relay on control buzzing, and continuously opening and closing. Needs control kitCustomer does not want to repair at this time. Need 2nd tech to assist if customer decides to repair."
Joe O.
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Cc: not making iceFound bail arm not fully inserted into ice maker. Re seated bail arm. Cycled ice maker. Op test ok
David R.
DRYER WHIRLPOOL WGD5000DW3 Replaced part. Let sit so adhesive can stick. Good. Op test ok
Corina B.
RANGE AMANA AGR5330BAW3 CC that the control can not set the bake. Found the control has malfunction. Replaced the control. Heater oven to 350*. Optest ok
Jeff M.
STACK W/D KENMORE 417.927022 "The rear main bearing is completely sheared and half needs a new bearing; ordrng 1 5303281153 (bearing kit-rear), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER MAYTAG MVWC200XW0 "The units suspension is worn out and needs to be replaced ; ordrng 1 W10780048 (suspension), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Cc unit not making ice.Ran manual ice maker harvest, ice maker indexed, did not fill with water, Valve buzzing. Checked water source at unit rear. No water in. Had customer check water tap connection in basement. Confirmed valve is open, valve in question is a saddle tap valve. Advised customer to have a plumber replace valve."
Corey L.
REFRIGERATOR WHIRLPOOL GR2FHMXPS03 "Customer complaint back wall in frz has ice, confirmed excessive ice build up over evap, temps were 1 in frz and 43 in ff, unit seems to not be fully defrosting, removed resistor"
Corey L.
DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint water remaining in dw, confirmed, garbage disposal is new, found plug still in, knocked drain plug out, op test good, advised customer to run clean cycle following user guide"
Jason N.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Recovered refrigerant, installed new evaporator and uv dye drier. Pulled vacuum on system to 29in/hg for 15 min. Shut off vacuum, held pressure for 15min, no change to gauges. Recharged system with 4.16oz of r134a. Good frost pattern starting on evaporator. Advised customer to allow 24hrs for unit to return to desired temperature."
Joe O.
REFRIGERATOR GE PSS26LSRASS Installed water valve and evap fan. Evap fan still not functioning. Spoke with ge techline. Tested voltage. Found unit is not receiving proper signal voltage. Needs control.Customer does not want to go through with electing control; saved tckt
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEYB00 Cc: ice build up in freezerFound drain tube plugged up. Needs p trap(already cleared drain); ordrng 1 W11190084 (tube-drain)
Jason N.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Installed thermostat. Set temp on recommended. Advised customer to allow 24 hrs for unit temps to return to desired.
Jeff M.
DISHWASHER FRIGIDAIRE FD6520RHB2 "The motor is failing needs replaced ; ordrng 1 154844301 (motor & pump assy), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed bracket, op test good"
David R.
RANGE GE JBP64B0B2CT "Cc oven not getting up to temp or taking long time to. Found crack on back on bake element. Went to back of unit, correct power coming into unit, 240 going down to bake element. Element test open. New element needed. Ordering part.; ordrng 1 WB44T10010 (range oven bake elem), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer on extended warranty through New Leaf. Cc not cooling in FF section, customer did a hard r set, now drawer UI not working. Found FF evap covered with ice, drawer UI no display, harness to it is a little failed. Fan is not working, checked and not getting correct voltage from control. Will need to steam off all ice and replace part. 3 count job,; ordrng 1 W11087438 (motor-evap) and 1 W11170612 (harns-wire) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Jason N.
DISHWASHER WHIRLPOOL DU1055XTPT4 "Cc unit not draining Found standing water in tub Ran cancel drain, pump, only humming. Checked drain line, found disposal drain plug was not knocked out. Called landlord, he said to go ahead and do it. Knocked out disposal drain plug. Ran wash test then cancel drain. Unit draining normally. Op test good."
David R.
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Cc no ice, and temp rising both sections. Temp in FZ about 25*, temp in FF about 45*. Customer has non coated evap in FF. Found Service Pointer, Sealed system repair. Ordering compressor if process tube too short then replace. ***3 job count *** sealed system tech; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 2 WPW10143759 (dryer)s and 1 WPW10501260 (cover-evap) and 1 WPW10537710 (pan-drip)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced diffuser. Also put 100% silicone at the bottom of the cabinet on freezer section to seal the gap.,also customer accidentally send part to her work so had to wait 15 minutes for one of her employees to bring part but during that time we start steaming frost from freezer,then installed parts. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc no ice. Found Icemaker was not cycling on its own. Valve checked good. Will need Icemaker, did not want fixed at this time. ; used 1 W10884390 (ICE MAKER ASS) from stock"
Joe O.
WASHER MAYTAG MVWB835DW5 "Cc: not draining, making clicking noiseFound error code f0e3(overload). Advised customer on loading. Ran auto test and calibration. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBE00 "Cc unit not coming on, customer had a different company come out before us, also prior to issue Icemaker not working. Plugged unit in, PO keep coming up on UI and within 2-3 seconds will cut the unit off and keep trying but will not actually turn on. Power is good at outlet. Looked at all wires, good. Ordering controls and Icemaker; ordrng 1 W10882923 (icemaker) and 1 W11029433 (harns-wire) and 1 W11035835 (cntrl-elec) and 1 WPW10226427 (cntrl-elec) and 1 WPW10521642 (cntrl-elec)"
David R.
FREEZER WHIRLPOOL WZF34X18DW03 "Gasket fit but door is bowed at top, not allowing gasket to sit properly. Ordering gasket and door. If need be use a shim on bottom hinge. ; ordrng 1 W10746783 (dor-fmd) and 1 W10856583 (gasket-dor) and 1 WPW10481434 (nameplate)"
Gabriel P.
WASHER AMANA NTW4516FW3 "Ran diag found no error codes. Ran a rinse and spin cycle with towels. Explain cust how new energy efficient top load washer works. Everything seems normal is working as design,opt test ok"
Brian M.
DISHWASHER FRIGIDAIRE FDB421RFS3 C unit not turning on Verified timer getting power Timer not functioning Needs timer #154294401 is NLA ; ordrng 1 154294401 (timer)
Gabriel P.
DISHWASHER PORT KITCHENAID KUDS30FXSS1 Replace all parts. Drain pump is clear. Ran auto test. Op test ok
Corina B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cust showed pop, sent pic. CC that the ice maker does not work.ran diag step 56 no error codes. Ran step 57 and step 45. Cycled and filled. Optest ok"
Corina B.
WASHER WHIRLPOOL WFW72HEDW0 "CC that the unit does not drain. Checked drain pump, clear. Replaced the drain pump. Started a rinse and spin. Optest ok. Advised cust to use 1-2 tablespoons of detergent."
Jason N.
REFRIGERATOR WHIRLPOOL ED5SHAXML10 "Installed bracket, ice door chute and pin/spring. Tested ice dispense. Ice dispense good. Op test good."
Brian M.
COOKTOP ELE WHIRLPOOL WCG77US0HS00 Cc unit won’t stop clicking Found right rear burner switch stuck in the down position Replaced switches Ran test OP Test Ok
Brian M.
REFRIGERATOR KITCHENAID KSF26C4XYY04 "Cc unit not cooling Found unit to have Normal frost pattern on evap not a sealed system issue Found fan not running or receiving power checked rear control found no voltage going to fan Unplugged unit for 30 sec then plugged back in Normal operation returned Advised to replace main power board ; ordrng 1 W11088499 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL ATF2110DRW "Cc unit still leaking in ff Customer states still finding small puddles on bottom of ff section. Rechecked drain cup and drain line. Both clear and look good. Poured water down drain, good flow down through tube. Noticed condensation on back wall of ff section. Droplets flowing to the bottom and collecting. Talked to BJ, sounds like insulation deterioration in the cabinet due to age of unit, not repairable. Advised customer."
Brian M.
HOOD WHIRLPOOL GXW7336DXS2 Cc unit will not go on high Found switch to be malfunctioning Needs switch ; ordrng 1 W11245985 (switch-pb)
David R.
WASHER MAYTAG MVWB855DC3 "Spin is working. Tested diagnostics, no error code. Manually went into spin/agitate, good both working. Went through a couple of mins of rinse/spin cycle. Working correctly. Op test ok"
Corey L.
WASHER WHIRLPOOL WTW7040DW0 "Customer complaint seems only in bulky cycle it will shut off mid cycle sometimes, no errors, unit is connected to gfi, amp draw with weight on bulky cycle could be cutting power to unit stopping cycle, advised to have gfi removed before replacing control W10812423 for intermittent issues, customer will call back to order control after trying these fixes; used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR GE ZISS480DRCS "Cc unit not dispensing water.Customer stated he tried it earlier today and now it’s working, it didn’t work for 2 days. Ran dispense test multiple times. Water dispensing normally at this time. Advised customer to monitor, possibly frozen line in freezer door. Advised if dispense issue returns increase freezer temps slightly and wait 24 hrs."
Corey L.
WASHER MAYTAG MVWB765FW3 "Customer complaint washer knot working but outlet was tested with a hairdryer and worked, found unit plugged into gfi, advised gfi needs changed for unit, confirmed unit not responding at all, unable to open lid for ms as it’s locked will get on return, unit needs both console and control; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
Jason N.
WASHER WHIRLPOOL WTW4800XQ4 "Cc unit off balanceFound unit front right suspension spring broken away from suspension bushing ball. Other spring bushings showing signs of damage as well. Unit needs suspension springs.; ordrng 1 W10780048 (suspension7103), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DISHWASHER KITCHENAID KDTE334GBS0 "Took pictures of POP. unit is not level. Notice that the unit does not have enough space at the top to raise the front and lower the back. The counter top is granite so they put a bracket on top of DW to hold unit. Explain cust that the side of the unit has holes were you can install unit that way and then remove bracket so the unit can fit properly. We still raise the front about a 3/8 of and inch But top rack still comes forward. There is no more space senior tech bj said they going to have to cut wood floor underneath so the back wheels can drop down this was a bad install ,there is nothing we can’t do in our end,Op test ok ,customer also said that she didn’t request us she request Home Depot installers"
Brian M.
DRYER MAYTAG MED4200BW0 Installed control Tested each cycle OP Test Ok
Corey L.
RANGE WHIRLPOOL WFE535S0JZ0 "Customer complaint oven takes too long to preheat timing cycles it seems to take 10 or so min to about 350 then another 20 to get to 450, ran diagnostics no errors, started bake for 450, unit preheated to 350 in 15 minutes, then to 440 in another 10, then stuck at 440 for 15 minutes before temping at 480-500, ordering control and sensor; ordrng 1 W11295998 (cntrl-elec) and 1 WPW10181986 (sensor)"
Gabriel P.
WASHER WHIRLPOOL MVWC465HW2 "Took pictures of POP. Ran diag found error code F5E2 – LID LOCK FAULT. Replace from T/S. Ran calibration and auto test, pass. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
Corina B.
WASHER MAYTAG MET3800TW2 "Replaced the timer. Optest ng. Checked the temperature switch pin 1 and 7 120 volts. Pins 1 and 6 0 volts. Will need a new switch. ; ordrng 1 W10114118 (Switch), used 1 Shipping from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Installed door. Op test ok
Joe O.
REFRIGERATOR GE PSCS3RGXGFSS "Cc: not making ice, loud noiseCycled ice maker, ice maker cycles but does not call for water. Needs ice maker; ordrng 1 WR30X10093 (icemaker asm19605), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Replaced the freezer handle. Optest ok.; used 1 Shipping from stock
Brian M.
HOOD MAYTAG UXT4230ADB2 Installed switch OP Test Ok
Corina B.
WASHER MAYTAG MVWB835DC3 "Replaced the gearcase, drain pump, control, rotor, stator, wire Harness, clutch, cam. Ran a calibration. Started a normal cycle, optest ok. Brought core back for return ; used 1 W10811956 (Gearcase) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Cc wasn’t cooling but a day later was working correctly, said was frost in FZ all over. Tested temps, normal, looked in both sections no frost or anything out of the normal, no water line hooked up. Temps were 40* in FF, 3* in FZ, in defrost mode right now. As of now everything checks good, just wanted to document everything just Incase it happens it the future. Op test ok"
Corey L.
DISHWASHER WHIRLPOOL WDF760SADT2 "Customer complaint when the cycle is finished sometimes it stats a new one automatically and then it needs canceled to open, had customer demonstrate what happens when this occurs, when the cycle is complete she thought she had been told to press the start/cancel button before opening door to unload dishes, advised the cycle with complete at finish and no further actions are needed to end the cycle, unit is operating as designed, took part with for return if needed"
Corey L.
WASHER MAYTAG MHW6630HC0 "Customer complaint of a dent on lower left side of wall, unit is a front load two techs needed to transfer suspension and drum, rescheduling to have another tech with;
Brian M.
RANGE MAYTAG MER8600DE0 Cc unit not heating Found bake element open Needs bake element Found element to be under a 10 year warranty Part is covered ; ordrng 1 W10779716 (elmnt-bake)
Brian M.
DRYER MAYTAG MED5630HC1 Cc unit not drying well on sensor mode Tried to test sensors but control board keeps shutting down on test cycle Needs control board ; ordrng 1 W11388032 (Control)
Corina B.
WASHER WHIRLPOOL WTW7300XW0 "Replaced the hub. Optest ng. Found the basket is seized to the bearing. Will need a new bearings. Basket does not come off of the tub. Will need a new tub, basket. Cust does not want to repair. ; ordrng 1 W10193886 (Tub) and 1 W10310957 (Basket), used 1 Oversized from stock"
David R.
RANGE WHIRLPOOL WFE540H0ES0 "Cc of spark in oven and spark at control. Found element broke in half. Getting 240vc from outlet, control is not sending out 240 down to element, less than 1vAC. Will need control and element. Customer paid SVC, do not order parts ; ordrng 1 W10779716 (elmnt-bake) and 1 WP3196548 (fuse-thrml) and 1 WPW10586737 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
RANGE AMANA AGR5330BAS3 Door frame came on will need part listed took pic of pop ; ordrng 1 WPW10535793 (glass-door)
Gabriel P.
REFRIGERATOR WHIRLPOOL GI5SVAXVB00 "Replace seal,opt test ok"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The water line in the rear was kinked
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc of no water being dispense Found water line frozen Removed water line and cleared clogged Advised to move temp up also because he stated his veggies was freezing sometimes
Brian M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc of no water Found bladder frozen Defrosted bladder and adjusted temps OP Test Ok
Brian M.
DRYER AMANA NGD4655EW2 Cc unit not drying properly Found dryer to be functioning as design but she has a clog in vent going to roof Advised her to contact maintenance to have it cleaned
Brian M.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Installed water valve and lines Ran several cups of water OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 Installed new part unit tested good. I replaced the filter and still having slow water dispenser with the filter without a filter everything works fine needs a filter housing; ordrng 1 WPW10121138 (housing)
Brian M.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Cc unit changing time and sound is fuzzy Found when timer goes off units speaker sounds like it is blown Also found communication errors Needs UI board replaced ; ordrng 1 W11428561 (UI control)
Jeff M.
DRYER MAYTAG MEDC465HW0 "Timer is not working est only ; ordrng 1 WPW10185992 (timer), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 drain part covered, customer wants to install it himself; ordrng 1 W10619951 (drain tube)
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Customer has the unit turned all the way up there is a service pointer talking about in adequate temperatures and rerouting the thermostat sensor most the time when I run into these the thermostat needs replaced; ordrng 1 W10866230 (thermostat)
Brian M.
REFRIGERATOR MAYTAG MSD2650KES "Cc unit leaking water into ice bin Found ice maker to have a crack in mold Needs icemaker assembly, cover wire harness and cover ; ordrng 1 D7824706Q (ice maker) and 1 67001489 (harns-wire) and 1 67004816 (cover-frnt) and 1 10884401 (arm-shut)"
Jeff M.
REFRIGERATOR MAYTAG MRT118FFFM01 The temperatures inside the unit tested good customers just nervous
Jason N.
REFRIGERATOR ELECTROLUX FRS3R4EB4 "Installed condenser fan assembly. No abnormal noise, op test good."
Joe O.
REFRIGERATOR MAYTAG MRT311FFFH00 Cc: frost build up in freezerFound freezer door gasket is not sealing correctly. Steamed gasket. Gasket sealing after steaming it out. Customer also had freezer over stocked. Advised customer on loading and how having too much in the freezer it can push on the door and not allow it to close properly. Removed items. Op test ok Documented with tech line on service matters.
Joe O.
REFRIGERATOR MAYTAG MTF2142EEQ01 Cc: not cooling properlyFound temps in ff section at 60 degrees and freezer at 25 degrees. evap fan is not running. Needs evap fan motor.Customer does not want to repair at this time
Joe O.
DISHWASHER FRIGIDAIRE PLD2855RFC3 "Cc: Heating element not heating upOhmed out element, has 17 ohms. Ohmed out high limit thermostat, checked good. Ran diagnostics test. Found control is not sending power to element. Found unit not draining. Drain pump is receiving 120v. Needs control and drain pump. Compressor does not want to repair at this time"
David R.
RANGE WHIRLPOOL WFE525S0HV1 "Cc unit display and oven not working, Top burners are good. Went to back to look at terminal block. Burned up. Found ground wire from power cord not in correct spot. Correct and replaced terminal block, spliced burnt wires. Tested. Good. Display came back on, oven now working, put bake on 350, heated, good. Op test ok; used 1 W11432194 (HARNESS) from stock"
Corey L.
WASHER WHIRLPOOL WTW7300DW1 "Replaced rotor, calibrated, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced the gasket. The bottom of the gasket keeps popping out of the liner. Will need a new door. ; ordrng 1 LW10858417 (Door)
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the freezer handle is loose and freezer light does not work. Found the shoulder bolt was crooked. Readjust the bolt and tightened the handle. Replaced the freezer switch from surplus t/s. Optest ok; used 1 W11396033 (Switch) from stock
David R.
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 "Cc Icemaker no working. Found Icemaker stuck mid cycle with ice sticking out of it. Found ice in line. Icemaker not cycling. Test 15, ice level sensor is good. Will need heater fitting tube, and Icemaker.; ordrng 1 W10347267 (fitting) and 1 WPW10251076 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
DISHWASHER KITCHENAID KDTE104ESS1 Installed sump assembly Ran test cycle OP Test Ok
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc Icemaker in FF not working. Went into diagnostics step 56, E5 error code, Icemaker thermistor is bad. Icemaker is cycling and water is good. Error code indicates new Icemaker needs to be replaced. Advised customer of non warranty. Customer to call whirlpool and go from there.; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
DISHWASHER WHIRLPOOL WDT720PADM2 Cc: no waterFound unit not filling with water. Found a piece of glass under float switch. Ran test cycle. Op test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed new part unit tested good
Jeff M.
DRYER SAMSUNG DD48J7700EWA2 The vent inside the unit came apart I reassembled the venting with aluminum foil tape unit tested good
Jeff M.
WASHER WHIRLPOOL WTW5000DW2 Do unit was off balance and re-calibrated machine unit tested good
Corina B.
WASHER WHIRLPOOL WTW7500GC0 "Cust called rent a center, they said they are paying for the repair. Called office GH said we do not bill rent a center. Advised cust to call rent a center back to have them sent payment up with us"
Gabriel P.
WALL OVEN WHIRLPOOL RBS305PDB16 Cust complaint oven stay on and doesn’t turn off she has to turn breaker off call bj explain she will need control and ui but one part was discontinued she will get new
Gabriel P.
REFRIGERATOR GE PSS26MGPACC Ui had stuck button intermittently it locked it self gave estimate on ui is discontinued cannot be fix
Corey L.
REFRIGERATOR WHIRLPOOL KFXS25RYMS2 "Installed valve, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRT111SFDB04 CC that the freezer door is stripped. Found the screw holes are stripped. Took pic. Called t/l Bryan unit is non repairable.
Jason N.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Cc unit leaking from housing and filter not staying inReplaced filter housing using customer supplied pre Id part. Reinstalled filter, no leaks. Showed customer how to install new filters. Tested dispense, Op test good."
Brian M.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed water valve OP Test Ok
Corey L.
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer turning on by itself some times not tumbling but display turns on, unit had moisture on it from dripping pipe above in basement, water drops can mimic a finger press, advised to have leak taken care of and protect dryer from excess moisture"
Jason N.
RANGE WHIRLPOOL WFE505W0HS0 Installed bake element. Ran test bake to 300 degrees. Op test good.
Jason N.
WASHER MAYTAG MVWB765FC2 "Cc unit not starting wash cycle all the timeRan diagnostics, found codes f5e1 for lid switch fault, lid is up, and f7e9 for locked rotor. Ran auto test, all functions passed. Ran manual lid lock test several times. No physical obstruction on basket. Agitation and spin tests normal. Replaced lid lock based on code and customer compliant. Ran auto test. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit not filling or cyclingRan diagnostics, found code f8e1 for long fill, no fill, and f5e2 for lid lock fault.Ran manual lid lock test, unit will not lock. Unit needs lid lock. Replaced using truck stock. Ran auto test and manual lid lock test. Unit locking normally. Op test good.; used 1 W11307244 (DOOR LOCK) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced parts listed, op test good"
Corina B.
DISHWASHER WHIRLPOOL WDF550SAHB Replaced the ui. The control is for a refrigerator not a dishwasher. Will need to order the correct part. ; ordrng 1 W11230457 (Control)
David R.
WASHER MAYTAG MAV6300AWW "Cc black spots on clothes. Found grease coming up from seal, through middle of agitator. Also found grease on lower components, belts are worn down and greasy. Splines on transmission to agitator worn down and corroded, will have to break agitator off. All parts are listed.; ordrng 1 12001561 (bearing/seal housing) and 1 12002213 (cam pulley kit) and 1 35-6615 (ht trans s) and 1 W10219156 (seal-tub) and 1 WP22003483 (belt) and 1 WP22004042 (agitator)"
David R.
DRYER WHIRLPOOL WGD5100HW0 "Replaced part. Found motor piece broken off that connects belt. Replaced belt from t/s. Harness wire damaged when putting unit back together. Ordering motor, wheel if it gets damaged, harness.*** put on cancellation list ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel) and 1 WPW10298258 (harns-wire), used 1 4392067 (DRYER REPAIR KIT) from stock"
Jason N.
WASHER MAYTAG MVWC465HW2 "Cc unit not completing cyclesRan diagnostics, found codes f5e2 for lid lock fault, f5e3 for lid unlock fault, and f2e1 for stuck key. Unit needs lid lock. Replaced using truck stock. Ran auto test and manual lid lock test. Lid locking normally. Op test good.; used 1 W11307244 (DOOR LOCK) from stock"
Jeff M.
REFRIGERATOR MAYTAG MHE2651HEQ The start device was tripping I installed a new start device one that I had in my bag. It tripped the new start device the compressor is seized needs a new compressor the unit is like 20 years old customer will just buy a new one
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc lights out. Found wire on FZ bend and open. Replaced from t/s. Tested. Good. Op test ok; used 1 W11205083 (MODULE) from stock
Gabriel P.
DISHWASHER GE GDF610PSJ5SS "Cc that unit does not turn on. Check power going to main control , found 140Volts. Control not responding will part listed,will not repair"
Gabriel P.
DISHWASHER WHIRLPOOL MDB8989SHZ0 "Ran diag found error code 2-1 stuck key, causing unit to start on its own. Replacing UI and harness. Top pick of POP; ordrng 1 W10566919 (jumper) and 1 W11403919 (UI )"
Jason N.
WALL OVEN WHIRLPOOL WOCA7EC0HZ00 "Cc unit still not keeping time/date Ran diagnostics, found code history with multiple f6e0 codes for communication error. Unit is connected to WiFi. Called wp techline, Dustin, if connected to WiFi, should be updating and keeping current. Had me check customer app, she did not have unit model registered to her app. Registered unit on her app for her, techline verified that the unit was registered on their database, pushed the update to unit. Verified unit updated and rebooted. Unit time and date set to current. Op test good"
Gabriel P.
WINE COOLER KITCHENAID KURL304ESS01 Door never arrive took pictures of pop is under one year ordering door also took pictures of damage ; ordrng 1 W11431159 (DOOR )