Service History 59 - Fred's Appliance

We serviced a

KITCHENAID COOK TOP

Model KICU569XBL0

Near North Olmsted, OH 44070

Marie V

Job Details: 01/31/2023

"Cc that the unit made a noise and right hand side stopped working. Confirmed f47 error code. Replaced controls, try doing configuration unit fails, wont stop beeping once cooktop is on. Unit will need harness and control panel. ; ordrng 1 WPW10396615 (Control) and 1 W10409868 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS30C7EYB00

Near North Olmsted, OH 44070

Marie V

Job Details: 01/31/2023

Cc that the unit had the wires broken at the left door and it stared smoking. Verify wires. Wires where broken. To fix unit. Will need new door. Took picks and called safety . David. Nothing they can do at this point. Also door is discontinued. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Aurora, OH 44202

Brian M

Job Details: 01/31/2023

Installed harnesses control and thermostat and bulb Ran test cycle OP Test Ok

We serviced a

GE REFRIGERATOR

Model PYE23KSDCSS

Near Bay Village, OH 44140

Angel

Job Details: 01/31/2023

"Cc that ff section is not cooling properly. Took temperatures and freezer was at 1* and ff section at 53*. Removed evaporator cover and had good frost found that the fan was jammed up causing the unit not to cool properly. Will need fan replaced ordering fan kit to be replaced.; ordrng 1 WR49X26666 (Fan kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Royalton, OH 44133

David R

Job Details: 01/31/2023

"Cc unit sound, not spinning or agitating. Service Pointer #: W11632927, found capacitor leaking. Replaced from t/s. Also found Hot water not turned on. Corrected. Ran a normal wash. Unit still making noise in agitate like it doesnt want to come back around like it should. Ordering motor, harness, control and actuator ; ordrng 1 W11513246 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator) and 1 W11643701 (Harness), used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6120HW1

Near North Royalton, OH 44133

David R

Job Details: 01/31/2023

Replaced blower motor wheel. Ran. Tightened up loose leveling legs. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Shaker Heights, OH 44122

Corina B

Job Details: 01/31/2023

"Cust showed pop, sent pic CC that the unit is not turning on. Confirmed. Found the plug is not secured into the outlet. Started a cycle. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Bay Village, OH 44140

Gabriel P

Job Details: 01/31/2023

"Gearcase sound loud and leaking oil giving estimate customer will not repair ; ordrng 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rocky River, OH 44116

Manny

Job Details: 01/31/2023

"Cc unit making a weird noise when dispensing water, stated started after filter was replaced, verified and unit making a vibration noise when dispensing, took valve cover off dispensed without cover and still making the noise, noticed a jar of sauce against the back cover removed jar and no noise. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Avon Lake, OH 44012

Angel

Job Details: 01/31/2023

Cc that unit is only filling up with hot water. Verified and found that the hot and cold hoses are reversed switched them up to the correct location tested unit again opt test ok.

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS07

Near Cleveland, OH 44109

David R

Job Details: 01/31/2023

"Replaced cap, mag, diode, tested. Unit is heating. Good. Op Test Ok"

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Shaker Heights, OH 44122

Corina B

Job Details: 01/31/2023

Cc That the unit does not start. Ran diag F70 No Communication Between Electronic. Checked the connection to the ui and the control. Are good. Will need a new control. Part is nla. Unit is working now. ; ordrng 1 W10256719 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Columbia Station, OH 44028

Marie V

Job Details: 01/31/2023

Cc of front right burner is not working. Confirmed. Found ignitor not working. Replaced it ignitor that was sent. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 01/31/2023

Found drain hose on floor correct issue advise customer to follow manual instructions otherwise unit will not work opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Fairview Park, OH 44126

Manny

Job Details: 01/31/2023

"Replaced motor, belt and cam, ran test cycle, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Avon, OH 44011

Gabriel P

Job Details: 01/31/2023

Replace gasket and steam opt test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Avon Lake, OH 44012

Angel

Job Details: 01/31/2023

Cc that the top oven seems to not be baking correctly one side will be cooked and the other will not. Ran diagnostics to check error codes and no error codes so I ran unit to preheat to 350* and unit preheated perfectly also waited about 15mins to check the temperature again and the temperature was at 352* unit is heating as should. Explained to customer that depending on what there cooking they have to make sure the racks are at the proper setting also to try the convection cooking for cooking evenly because he states its only stuff that are big smaller stuff are fine opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW2

Near Parma, OH 44134

David R

Job Details: 01/31/2023

Replaced cutoff kit. Still not heat. Found harness on motor was not completely on. Corrected. Tested. Good. Heating and cycling. Op Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Solon, OH 44139

Brian M

Job Details: 01/31/2023

Installed led OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Avon, OH 44011

Gabriel P

Job Details: 01/31/2023

"Found gearcase leaking lots of oil and it got to motor,pulley,belt,and capacitor giving estimate she will not fix ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Pulley) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 WPW10427633 (Shield) and 1 W10528947 (Hub)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Independence, OH 44131

David R

Job Details: 01/31/2023

"Replaced slider. Ran diagnostics mode. Good, Ran drain and spin with load of towels, good. Customer to monitor. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Avon Lake, OH 44012

Angel

Job Details: 01/31/2023

Cc that unit is not dispensing ice and he had another company come out to fix it but it stopped working again. Verified and found that the other company instead ordering door which thats what it needs they rejoined every wire on the harness to make it longer and to try to fix the issue. Unit will need door replaced. Office to reschedule with customer ; ordrng 1 LW10691266 (Freezer door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Seven Hills, OH 44131

David R

Job Details: 01/31/2023

Cc unit FZ door making noise when closing. Found a little extra molding on bin. Took off and corrected. Tested and had customer test. Good. No noise. Op Test Ok

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Avon Lake, OH 44012

Angel

Job Details: 01/31/2023

Replaced all orifice holders with ignitors cooling fan and screws tested unit to make sure it would preheat opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWHO

Near Solon, OH 44139

Brian M

Job Details: 01/31/2023

Cc unit not washing Found sump just humming Needs sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

MAYTAG SXS REFRIGERATOR

Model MSF25C2EXM00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/31/2023

"Cc unit filter stuck, gray cap for end of filter missingFound filter not fully seated into housing. Advised customer filter must be fully inserted for release button to work properly. Showed customer how to install filter. Ordering filter end cap. Customer to install cap, no return visit. ; ordrng 1 WP2260518MG (Filter cap)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE900HBS02

Near Cleveland, OH 44121

Jason N

Job Details: 01/31/2023

"Installed new console. Unit now displays f6e9 Lower ACU communication error. Unit will need lower ACU replaced. Found microwave door is slightly warped causing right side interlock switch to not be fully actuated. Ordering outer door assembly. Door is not showing in stock from Marcone, but customer wants scheduled to have us replace ACU board to restore unit functionality. ; ordrng 1 W10775494 (Door) and 1 W11294388 (ACU lower)"

We serviced a

WHIRLPOOL DRYER

Model WET4124HW0

Near South Euclid, OH 44121

Jason N

Job Details: 01/31/2023

Installed harness. Ran auto dry cycle. Timer is now advancing with no load. Op test good.

We serviced a

KENMORE WASHER

Model 110.922831

Near Garfield Heights, OH 44125

Joe O

Job Details: 01/31/2023

Installed gear case. Ran wash and spin. Unit agitating and spinning. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Garfield Heights, OH 44125

Jason N

Job Details: 01/31/2023

"Cc unit not heatingFound no power to ignitor, no flame. Checked all thermals. Found ignitor physically open. Replaced ignitor using customer supplied pre Id part. Ran dryer op test, good ignition and flame. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED8300SW1

Near Cleveland, OH 44105

Joe O

Job Details: 01/31/2023

Installed thermal cut off. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44125

Jason N

Job Details: 01/31/2023

"Cc unit not starting or completing cycles Ran auto test. Found unit is not agitating or spinning. Checked under unit, found belt had come off pulley and motor. Belt, belt guard and pulley are saturated with oil. Unit will need gearcase replaced due to failed main seal. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10006384 (Belt)"

We serviced a

WHIRLPOOL DRYER

Model LEN2000PW0

Near Cleveland, OH 44105

Joe O

Job Details: 01/31/2023

Cc: not heatingFound terminal wire shorted to terminal block cover. No damage to wires. Unit is receiving proper power. Checked element. Element open. Needs element. Replaced element. Ran test cycle. Op test ok Cust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; used 1 279838 (ELEMENT) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Chesterland, OH 44026

Jason N

Job Details: 01/31/2023

"Cc unit stopped working in cyclePlugged in unit, found unit lid locked. Ran diagnostics, found codes f2e1 for stuck button and f7e1 for basket speed fault. Ran auto test, found unit motor humming in agitation and spin. Replaced capacitor using truck stock part. Cleared codes and reran auto test. All functions passed. Op test good. ; used 1 W11428524 (Capacitor) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lyndhurst, OH 44124

Joe O

Job Details: 01/31/2023

Cc: not heatingFound venting kinked. Found water inside unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found element open. Needs element. Replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock

We serviced a

FRIGIDAIRE STACK W/D

Model FLCG7522AW3

Near Westlake, OH 44145

Manny

Job Details: 01/31/2023

"Cc unit not heating, verified and no flame, ignition good check components and pass, checked valve coils and out of range, unit needs gas valve replaced.; ordrng 1 5304524455 (Gas valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 1106182000

Near Shaker Heights, OH 44120

Corina B

Job Details: 01/31/2023

CC that there is a noise. Turned dryer on with clothes. No unusual noises. Working as designed opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP25FNBL00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/31/2023

Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chardon, OH 44024

Jason N

Job Details: 01/31/2023

"Cc unit not agitating Ran diagnostics no codes stored. Ran auto test. All functions passed. Found when running a load, drive hub is slipping. Pulled agitator and checked drive hub, drive hub is worn. Gearcase drive shaft splines are corroded and rounded. Unit will need drive hub and gearcase. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Lyndhurst, OH 44124

Joe O

Job Details: 01/31/2023

Installed gasket. Steamed out gasket. Unit sealing. Op test ok

We serviced a

GE WASHER

Model GTW220ACK1WW

Near Huntsburg, OH 44046

Jason N

Job Details: 01/31/2023

Installed lid lock kit. Ran spin and drain cycle. Unit lid locked and unit spun properly.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS0

Near Wickliffe, OH 44092

Joe O

Job Details: 01/31/2023

Cc: oven not lightingFound pizza pan in storage bin sliding back into igniter. Tested with drawer pulled out. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Amherst, OH 44001

Angel

Job Details: 01/31/2023

Replaced thermistor and control box set temperature and made sure everything was running correctly opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Orwell, OH 44076

Jason N

Job Details: 01/31/2023

"Cc unit not starting Checked power into unit, found L1 to L2 reading 0v. L1 to N reading 9.4v. L2 to N reading 121v. Unit is missing L1 power in. Tried resetting breaker several times, no change. Advised customer to contact and electrician to diagnose power issues."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Highland Heights, OH 44143

Brian M

Job Details: 01/31/2023

Cc unit not draining Found wire damage Fixed pump harness OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ05

Near Mentor, OH 44060

Joe O

Job Details: 01/31/2023

Cc: not making iceFound ice maker stuck mid cycle. Tested power to ice maker. Ice maker receiving proper power. Needs ice maker. Replaced ice maker. Found unit getting really low water pressure. Customer has yet to replace saddle valve and plastic line. Advised to get a plumber to replace those. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Independence, OH 44131

David R

Job Details: 01/31/2023

"Cc unit leaking from FZ. Found build up of ice across the FZ cabinet floor. Found build up of ice on FF section as well. Clogged drain tube. Steamed ice away and unclogged drain tube, tested. Good. Evap pan for FF a little bent. Corrected. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Westlake, OH 44145

Manny

Job Details: 01/31/2023

"Recover refrigerant, replaced Evaporator, filter and placed in a 29in vacuum and holding for 15 minutes, charged with 5.75OZ of R134a pressure holding at 5 psi, good frost pattern on evap, unit is cooling, advise customer to allow 24 to 48 hrs for temps to equalize and to place a water bottle in the fz once frozen they can start loading the refrigerator, took temps before leaving and FZ already came down to 42* and Ff around 56* opt test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Euclid, OH 44123

Corina B

Job Details: 01/31/2023

"CC that the unit is not draining. Confirmed. Drain hose is clear. No water coming out of the drain hose. Has a 120 volts from the control to the drain pump. Will need a new drain pump. Tried call landlord went into vm. Office to reach out to landlord ; ordrng 1 A00126401 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWBL7

Near Middleburg Heights, OH 44130

Marie V

Job Details: 01/31/2023

"Cc of frost in freezer. Confirmed, and that needs to be leveled. Leveled and no gaps or broken gasket , flipped gasket. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lorain, OH 44053

Marie V

Job Details: 01/31/2023

Cc of a squeaky noise. Confirmed. Replaced dryer kit. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FTX00

Near Brecksville, OH 44141

Angel

Job Details: 01/31/2023

Cc that unit was not making ice. Verified ice maker and it had voltage going to it but did not cycle. So i replaced ice maker made sure it would cycle and fill and it did opt test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44108

Jason N

Job Details: 01/31/2023

"Cc unit making a screeching noiseRan diagnostics, no codes stored. Ran auto test cycle. No abnormal sounds heard. Replaced belt and pulley using customer supplied pre is parts. Ran normal cycle load test on deep fill. Let cycle for several minutes. No abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Cleveland, OH 44135

Manny

Job Details: 01/31/2023

"Replaced parts ordered, ran test cycle, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lorain, OH 44052

Angel

Job Details: 01/30/2023

Cc that unit was making a grinding sound when agitating. Looked underneath washer and found that the pulley rubbed on the pulley cover because of over weight took of cover to make sure everything was good and fixed the pulley cover as well reinstalled and ran a test cycle and passed. Explained to customer to keep loads from 6 to 7 regular bath towels for a full load and 2 tablespoons of detergent should be enough to wash the clothes opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Painesville, OH 44077

Dan H

Job Details: 01/30/2023

"Customer complaint that unit is leaking, model and serial tag has been wiped off(see pic), ran test cycle, found unit leaking passed door seal, unable to look up parts because of no model number, customer says they have model number at their work and will provide it tomorrow"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 01/30/2023

"Installed new sump assembly, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311LBPA

Near Eastlake, OH 44095

Dan H

Job Details: 01/30/2023

"Installed new ice maker , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Ravenna, OH 44266

Brian M

Job Details: 01/30/2023

Customer has concerns about the ease of the freezer drawer moving Customer feels that the drawer does not glide as easy as the store model Took apart freezer inspected tracks No issues found Advised on contacting kitchenaid consumer line Called tech line to document No functional failure unit working properly

We serviced a

WHIRLPOOL OTR MICROWAVE

Model KMHS120ESS9

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/30/2023

"Cc unit not heating Found transformer winding open Recommend transformer and mag replacement Mag has 60 month warranty ; ordrng 1 W11371266 (Transformer) and 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED6230HW2

Near Avon Lake, OH 44012

David R

Job Details: 01/30/2023

Replaced sensors and harness. Tested. Good. Followed tech sheet. Tested sensors in diagnostics. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Elyria, OH 44035

Gabriel P

Job Details: 01/30/2023

"Belt came loose from off balance load or overload,correct issue,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Jason N

Job Details: 01/30/2023

"Cc unit not powering on Customer showed closing documents pertaining to move in date for warranty purposes. Checked voltage to control board from receptacle. 0v. No voltage are outlet. Checked another outlet in the room, also 0v. Checked breaker in breaker panel. Found breaker is tripped. Reset breaker. Ran diagnostics, no code stored. Ran auto test cycle, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near University Heights, OH 44118

Jason N

Job Details: 01/30/2023

Installed log valve assembly. Ran auto test cycle. All functions passed. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44121

Jason N

Job Details: 01/30/2023

Cc unit displays close when when lid is closedFound unit lid lock not reading strike. Resolved lid latch assembly using customer supplied pre Id part. Ran spin and drain cycle test. Lid locked and unit spin out. Op test good.

We serviced a

GE MICROWAVE

Model PSB9120SF1SS

Near Mentor, OH 44060

Dan H

Job Details: 01/30/2023

"Installed new relay board, op test no good, cant diagnose any further without pulling unit, will need second tech to help remove unit; schdld next appmnt for 2/3 FRI !"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near North Ridgeville, OH 44039

Angel

Job Details: 01/30/2023

Cc that unit is leaking and he pulled it out to verify and it was leaking from the heater. Looked inside tub and both bushings were rusted out completely unit had service pointer issue on it ordering part and not charging labor since its covered by service pointer# W11540964.; ordrng 1 W11537778 (Heater)

We serviced a

KENMORE REFRIGERATOR

Model 596.72003014

Near North Olmsted, OH 44070

Angel

Job Details: 01/30/2023

Cc that he has a sheet of ice on bottom of freezer and it keeps leaking on floor. Verified and drain tube is clogged up removed unit from spot took out drain tube and cleaned it out which was full of hair reinstalled and steamed out ice in freezer unit draining as should opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW01

Near Westlake, OH 44145

Angel

Job Details: 01/30/2023

"Cc that unit is not cooling correctly in the ff section area. Checked freezer and it was at 8* bit it was in defrost mode. So I took apart freezer to verify the evaporator and it was perfect fan is working as should as well. Did notice that the ff section damper was closed and temperature was at about 47* ran diagnostics and it opens and closes but not closing or opening when it should. Ordering control board, thermistor and damper assembly. ; ordrng 1 WPW10503278 (Control board) and 1 WPW10594330 (Damper) and 1 WPW10422363 (Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/30/2023

Cc stated it was drying poorly but after adding rinse aid its been better Ran diagnostics no errors Ran auto test no issue found

We serviced a

WHIRLPOOL WASHER

Model WTW5900SW0

Near North Olmsted, OH 44070

David R

Job Details: 01/30/2023

"Replaced hoses and clamps, tested. No leaks. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Elyria, OH 44035

Gabriel P

Job Details: 01/30/2023

Found a squeal took rotor out found little oil leaking and check stator and shifter and slider it looks good it may need a gearcase customer will not repair

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near South Euclid, OH 44121

Jason N

Job Details: 01/30/2023

"Cc unit not startingFound unit is sensing, but paused. Hit start button again, unit resumed sensing cycle. Canceled cycle and ran diagnostics. No codes stored. Ran auto test cycle. All functions passed. Had customer start a normal cycle with clothing. Found customer may be pushing start button too long and inadvertently putting unit into a pause. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5110LW0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/30/2023

"Replace latch,opt test ok"

We serviced a

GE REFRIGERATOR

Model GTS22JCPDRWW

Near North Royalton, OH 44133

David R

Job Details: 01/30/2023

"Replaced thermostat, fan, blade. Tested, fan working and blowing cold air, good. Give 24 hrs to return to normal temps. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS0

Near Aurora, OH 44202

Brian M

Job Details: 01/30/2023

Customer complaint tha5 at 208 time left unit shuts down and trips breaker Took unit apart found no issues with wiring Ran test cycle No issue present Advised to call whirlpool consumer line

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Willoughby, OH 44094

Joe O

Job Details: 01/30/2023

"Installed control. Ran auto test and calibration. Ran drain and spin. Unit still washing in drain and spin. Called whirlpool tech line spoke with Steve. Stated to ensure unit is on dedicated circuit. Unit is on dedicated circuit, has proper polarity. Ohmed out control. Checked capacitor. Capacitor checked good. Ohmed out harness between capacitor and motor. Checked good. Ran quick wash. Unit filling and washing. Unit keeps cycling between fill and wash and drain. He stated one of the product leads stated it sounds like the unit is fighting a suds issue. Found error code f0e9(off balance pause). Checked harness. He stated at this point its either friction on the motor and or harness. He stated to replace the motor and harness.; ordrng 1 W11643701 (Harness) and 1 W11026785 (motor-drve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Avon Lake, OH 44012

Manny

Job Details: 01/30/2023

"Replaced icemaker ran test, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Shaker Heights, OH 44122

Joe O

Job Details: 01/30/2023

Cc: shakingRan drain and spin. Basket very well balanced. No abnormal shaking. Found error codes f0e5(off balance) f0e2(over suds). Ran quick test cycle. Could not duplicate issue. Advised customer on loading. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA

Near Shaker Heights, OH 44122

Joe O

Job Details: 01/30/2023

Installed sump assembly. Ran diagnostics test cycle. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Madison, OH 44057

Dan H

Job Details: 01/30/2023

"Installed new bulb, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Broadview Heights, OH 44147

David R

Job Details: 01/30/2023

"Replaced main control, cap, motor. Harness test good, leaking from old cap. Ran diagnostics, no error codes. Ran diagnostics test mode. Good all components working. Ran calibration. Good. Op Test Ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS4

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 01/30/2023

Found relay on control stay close ordering control ; ordrng 1 W11443147 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near University Heights, OH 44118

Jason N

Job Details: 01/30/2023

Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen. Found pressure is not holding. Found leak on freezer evaporator coils. Unit will need evaporator replaced. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11546692 (Evaporator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Brecksville, OH 44141

David R

Job Details: 01/30/2023

"Cc unit low ice/takes a good while for ice to be made or non to fill up, slow water to dispenser. Took off water line to house, slow water coming into unit, shut off valve is open all the way. Slow water causing slow ice production and slow water to dispenser. Also causing slow Measured Fill. Customer to have plumber look at shut off valve and water pressure to unit. Unit itself is working correctly."

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Aurora, OH 44202

Brian M

Job Details: 01/30/2023

Cc unit not starting Found several issues Thermal fuse open Thermistor open And motor winding open ; ordrng 1 279827 (motor!dryer) and 1 SHIPPING (shipping and handling) and 1 WP8577274 (Thermistor) and 1 WP3392519 (THERMAL FUSE)

We serviced a

KENMORE REFRIGERATOR

Model 10659502990

Near Solon, OH 44139

Brian M

Job Details: 01/30/2023

Cc unit leaking Found drip pan frozen Cleaned tube and pan OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Cleveland, OH 44120

Jason N

Job Details: 01/30/2023

"Installed main control. Op test no good. UI panel board is also dead, will need replaced. Checked power to unit, found 241v from L to ground. This will be why touching connector from float to water line caused arc and consequently the board failures. Advised customer to contact an electrician to remedy power issue before we return to install UI board. Customer will call us to schedule once electrical work is complete. ; ordrng 1 W11460961 (Panel UI)"

We serviced a

JENN-AIR COOKTOP ELE

Model JED3430GB01

Near Westlake, OH 44145

Angel

Job Details: 01/30/2023

Cc that hot surface indicator stays on and left rear element does not turn on. But customer stated that if unit has to be taking apart to fix which it does he doesnt want that because out of the box it had issues already and he wants it replaced. So I explained to him he will have to call the store or warranty to see what they will do for him and if anything to call us back. If we have to return please make call a 2 tech job its a downdraft cooktop.

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Moreland Hills, OH 44022

Brian M

Job Details: 01/30/2023

Cc unit wont stop running Found foot switch bent Fixed switch OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAH01

Near Richmond Heights, OH 44143

Jason N

Job Details: 01/30/2023

Installed freezer LED module. Illumination restored to entire unit. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/30/2023

"Cc unit leaking Found icemaker seal leaking Found service pointer W10545061d Needs seal kit ; ordrng 1 W10619962 (heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DS02

Near Highland Heights, OH 44143

Jason N

Job Details: 01/30/2023

"Installed console control. Programmed to correct model#. Ran functionality tests, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW04

Near Strongsville, OH 44149

David R

Job Details: 01/30/2023

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 57g of R600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Beachwood, OH 44122

Brian M

Job Details: 01/30/2023

"Removed dryer from washerInstalled bellow, sensor and control Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Novelty, OH 44072

Brian M

Job Details: 01/30/2023

Cc unit leaking from middle of door Inspected unit Could not find a cause Ran test cycle no issue found Advised to watch

We serviced a

GE DISHWASHER

Model DDT595SSJ5SS

Near Chardon, OH 44024

Brian M

Job Details: 01/30/2023

"Cc unit not turning on Found unit getting power and control not lighting up Suspect control and ui replacement ; ordrng 1 WD21X31910 (Ui) and 1 WD21X32163 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model AGR6603SFS4

Near Willoughby, OH 44094

Jason N

Job Details: 01/30/2023

"Cc unit top is unlevel and back burner flame shoots out Customer stated that things are not cooking correctly due to the top not being level and sometimes the LR burner flame shoots out in one spot. Found unit itself is not level. Adjusted level using leveling feet. Tested all burners for proper flame. All burners working correctly, could not duplicate flame issue from LR burner. Unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Chardon, OH 44024

Jason N

Job Details: 01/30/2023

Cc door opening with no tension Found right side door hinge friction pad broken off on floor. Replaced pads using misc. truck stock part. Door now has good tension on open and close. Op test good.; used 1 WP8268961 (Friction pad) from stock

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/30/2023

Replaced spark modules and switches opt n/g. We had to remove unit from spot and we tested the outlet and it has neutral and hot reversed so we tested the unit in a good outlet with an extension and unit worked as should stopped ticking. Customer was not home they left when we arrived and we called them to explain the issue and stated to see if we can leave the unit out so he can fix issue. Opt test ok. Customer was not home to sign.

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