Service History 59 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW

Near Cleveland, OH 44106

Manny

Job Details: 09/29/2021

"Cc unit is freezing item on the back of top shelf, temp in freezer is 2 degrees and refrigerator at 33 degrees, recommended customer to place high humidity items away from vent. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20PKXBN00

Near Elyria, OH 44035

Angel

Job Details: 09/28/2021

Cc that still frosting up on freezer evap did a forced defrost and heater working as should and timer. New timer has a additional black wire for different settings tried a different setting but small wheel will not run when cooling only when in defrost. Will need new timer. Reordering timer.; ordrng 1 W10822278 (Timer)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Pepper Pike, OH 44124

Manny

Job Details: 09/28/2021

Convection fan start vibrating really loud at high Rpm. Ordering convection fan; ordrng 1 W10860984 (Convection fan)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Perry, OH 44081

Joe O

Job Details: 09/28/2021

Installed control. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Painesville, OH 44077

Joe O

Job Details: 09/28/2021

"Cc: unit not startingFound lid broken. Needs lidCustomer does not want to repair at this time ; ordrng 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near Cleveland, OH 44121

Joe O

Job Details: 09/28/2021

"Cc: runs for roughly 1 min then shuts offFound standing water in unit. Canceled to drain. Ran normal cycle. Found error codes F8e1(slow drain) f8e4(drain motor electrical problem) f3e3(owi failed calibration). Ran diagnostics test cycle. Ohmed out drain pump(checked good). Potentially drain pump over heating. Needs control, drain pump, and owi; ordrng 1 WPW10705575 (sensor) and 1 WPW10531320 (drain pump) and 1 W10866116 (cntrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

David R

Job Details: 09/28/2021

Replaced dual valve and icemaker. Cycled icemaker and had it called for water. Turned icemaker back on. Give time for ice to form and drop. Op test ok.

We serviced a

AMANA DRYER

Model NED5800HW0

Near Deerfield, OH 44411

Brian M

Job Details: 09/28/2021

Cc unit not turning on Plugged unit in. Front spot on UI started to get hot and has melted the plastic Checked power unit is getting power Checked over fuses found thermistor open Needs UI control and thermistor ; ordrng 1 WP8577274 (thermistor) and 1 W11378950 (Cntrl) and 1 W11459337 (Harness) and 1 W11388023 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Euclid, OH 44117

Corina B

Job Details: 09/28/2021

Replaced the float switch. Advised cust to use 1-2 tablespoons of detergent ui is coming up. . Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS2

Near Ravenna, OH 44266

Brian M

Job Details: 09/28/2021

"Cc unit not washing Found sump getting power but not running Needs sump assembly ; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 09/28/2021

"Cc unit not startingPowered unit on, started normal cycle. Let cycle for a minute. Canceled cycle and started another cycle. Cycle started normally. Had customer start a cycle with clothing load. Unit is working properly at this time. Could not duplicate a no start condition."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near South Euclid, OH 44121

Jason N

Job Details: 09/28/2021

"Cc unit not advancing cyclesCustomer stated unit fills and drains at the same time, never gets to wash. Found drain hose laying on floor. Corrected drain hose installation. Ran auto test and calibration. All functions passed. Started normal cycle, unit sensed properly, and advanced to wash cycle. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Westlake, OH 44145

Marie V

Job Details: 09/28/2021

Cc that the lid is broken. Confirmed. Replaced lid. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Maple Heights, OH 44137

Manny

Job Details: 09/28/2021

"Cc unit not operating, found error codes F2E1for stock key and F4E4 for missing L2, tested power to the unit 240VAC for L1 to L2 118VAC Form L1 to N and 115VAC from L2to N, cant duplicate issue unit working as designed right now advise customer to keep an eye on it and if anything out of the ordinary to try to record or take a picture of the issue and give us a call back.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Berea, OH 44017

David R

Job Details: 09/28/2021

Replaced fuse and door switch. Thermal cutoff good. Unit still not running. Found power from outlet wrong. Getting L1-L2 240v L2-N 240v and L1-N 1v. Customer going to contact a electrician. Unit test good as far as components go.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44135

Marie V

Job Details: 09/28/2021

Replace control and drain pump. Op test okBrought core for return

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS

Near Cleveland Heights, OH 44106

Joe O

Job Details: 09/28/2021

Installed control. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

Gabriel P

Job Details: 09/28/2021

Replace left door but lights are not coming on check connector p10 pin 1 and pin 2 no Voltage check switches they are good but when connected not working took top panel and found wire error corode and burnt call whirlpool tech line and had issue connecting but finally was able to connect spoke to rich he said is not repairable

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Shaker Heights, OH 44120

Jason N

Job Details: 09/28/2021

Installed deli drawer and pantry ui. Ran dispense tests. All functions passed. Op test good.

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 09/28/2021

Cc unit not powering on Found no power to unit Advised on electrician

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 09/28/2021

Cc unit stopped making noises and end tones beeps Found error for miscommunication error on UI Needs UI ; ordrng 1 W11428561 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Middleburg Heights, OH 44130

David R

Job Details: 09/28/2021

"Unit in garage. Went through and found gearcase leaked and splatted all over bottom components, getting inside and not able to clean off. Control green light is steady and not going on/off as normally does. Lid lid is broken. Giving all parts needed for repair. * requesting double labor ; ordrng 1 W11307244 (Latch) and 1 W11116590 (Control) and 1 W10752283 (Wash plate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W11283592 (Motor) and 1 W10721967 (Splutch) and 1 WPW10006384 (Belt) and 1 W11481722 (Actuator) and 1 W11395618 (Cap) and 1 WPW10427633 (Shield)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Independence, OH 44131

David R

Job Details: 09/28/2021

"New door is damaged, took pics. Ordering** requesting double labor, ; ordrng 1 W11465916 (Door)"

We serviced a

GE DRYER

Model GTD65EBSJ0WS

Near Shaker Heights, OH 44122

Manny

Job Details: 09/28/2021

Replaced drum belt opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Seven Hills, OH 44131

Marie V

Job Details: 09/28/2021

Cc that the unit keeps freeze in I. The fresh food section and is not cold enough. Confirmed. Took temps 48* fresh food section and -6 on freezer. Check ohms on thermistor it was on range. Unit will need main control and evap harness and fan.; ordrng 1 W10807590 (Control) and 1 W10837236 (Thermistor) and 1 W10633627 (Fan)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM0

Near Beachwood, OH 44122

Manny

Job Details: 09/28/2021

"Cc unit not cooling in both sections. Confirmed that unit is really warm, not frost pattern on evap, compressor is buzzing and really hot, unit will need seal system repair, quote customer but will not proceed with the repair.; ordrng 1 W10160407 (Compressor) and 1 W10314606 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44128

Joe O

Job Details: 09/28/2021

"Cc: not locking at start of cycle, not washingAdvised customer they are designed to lock in the rinse cycle. Installed actuator. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW02

Near Cleveland, OH 44104

Jason N

Job Details: 09/28/2021

"Cc unit not making ice, now not cooling in either compartment. Found unit cold in freezer but not freezing product. Pulled evap cover, found ice ball on cap tube. Unit has refrigerant leak. Unit will need sealed system repair. Customer not repairing, estimate only. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Filter drier)"

We serviced a

JENN-AIR REFRIGERATOR

Model JSC24C8EAM00

Near Avon, OH 44011

Angel

Job Details: 09/28/2021

"Replaced evaporator, compressor, and drier filter did a vacuum recharged with 5.3oz of r134. Opt test ok. Recommended customer to wait 24hrs for proper cooling."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Maple Heights, OH 44137

David R

Job Details: 09/28/2021

Valve not needed. Found hot water was not turned on. Corrected. Reset faults. Ran diagnostics. Good. All components working. Good. Op test ok.

We serviced a

JENN-AIR DISHWASHER

Model JDB1060AWS

Near Aurora, OH 44202

Brian M

Job Details: 09/28/2021

Cc unit not working Found control getting power but not working Ribbon cable on user interface has solder mitigation Needs control and UI UI is NLa 99003136; ordrng 1 12002709 (board control) and 1 99003136 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD612ESS01

Near Solon, OH 44139

Brian M

Job Details: 09/28/2021

"Cc unit flooded her floor Found water leaking from door hinge conduit connected to door is broken exposing wires and broke water line To replace it looks to be part of the door found 3 leds out in freezer Will need door and leds; ordrng 3 W11462342 (Led)s and 1 W10800792 (dor-fip us), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Beachwood, OH 44122

Corina B

Job Details: 09/28/2021

Replaced the drain pump. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Pepper Pike, OH 44124

Corina B

Job Details: 09/28/2021

Replaced the control and thermistors. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYWH2

Near Cleveland, OH 44109

Marie V

Job Details: 09/28/2021

"Cc that the unit stopped making ice and the water stopped coming from the dispenser. It started working good but the ice maker didnt continue, confirmed found ice stuck in ice maker preventing from cycling. Cycled ice maker tested unit, filled with water. Advice cust to monitor unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mayfield Heights, OH 44124

Joe O

Job Details: 09/28/2021

Could not remove washplate. Wash plate seized to shaft. Will need cut off. Needs wash plate; ordrng 1 W10902814 (washplate)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Chagrin Falls, OH 44022

Corina B

Job Details: 09/28/2021

Replaced the gaskets. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Cleveland, OH 44113

Marie V

Job Details: 09/28/2021

Replaced control and evap cover. Had to replace the harness from all one and put the new thermistors on it.tested fan pass. Put door back in. Op test okNo core for return

We serviced a

MAYTAG DRYER

Model DE7600

Near Shaker Heights, OH 44122

Manny

Job Details: 09/28/2021

"Replaced rollers , pulley, belt and blower wheel, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Mayfield, OH 44143

Joe O

Job Details: 09/28/2021

Customer did not receive part. Re ordering water valve; ordrng 1 W11434044 (Water valve assembly)

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Highland Heights, OH 44143

Joe O

Job Details: 09/28/2021

"Cc: after power outage display would not function properlyUnit would not turn on with power button. Entered diagnostics, Found no stored error codes. Exited diagnostics, found unit will power up after entering diagnostics. Found correct voltage and polarity at outlet. Needs control and uiSpoke with BJ, found a pre auth on parts onlyControl out of stock. Office to reschedule; ordrng 1 W11352122 (Control) and 1 W11318817 (cntrl-elec)"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Cleveland, OH 44120

Manny

Job Details: 09/28/2021

"Cc unit light wont shut off, found control sending constant voltage to light even when the turn off is pressed. Unit will need control board.; ordrng 1 W10878844 (Control board)"

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Bedford Heights, OH 44146

Corina B

Job Details: 09/28/2021

CC that as soon as it started it was cooling down. Found the gas line turned off. Turned the gas line back on. Ran diag no codes. Working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44111

Marie V

Job Details: 09/28/2021

Cc that the unit did not finish the cycle and that the unit was banging. Ran calibration and diag found error code of F0E5 off balance. Floor is not level. Very hard to tried to level. Cust wanted to add a piece of wood to try to get it level. Explain that thats not the best way .is not a permanent fix. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Manny

Job Details: 09/28/2021

"Cc unit stops mid cycle, ran diagnostics and heard metal on metal grinding noise, found oil leaking from gearcase, unit will need gear case replaced ; ordrng 1 W11454741 (Gearcase)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Bedford, OH 44146

Corina B

Job Details: 09/28/2021

Cust is not happy with how the glass has double sided tape to hold the door. Called t/l Leon file # 7731851150 nothing to do other then use the tape that comes with the door. Replaced the door. Found to screws missing on the handle. Used screws to tighten the bracket. Opt test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM7

Near Independence, OH 44131

Gabriel P

Job Details: 09/28/2021

"Customer complaint that unit some time work and some time dont he have correct temperature the it will be in 60 degrees another day then it will work again I believe is the electronic board calling whirlpool tech line to confirm it spoke to Chris 7731859211; ordrng 1 WPW10317076 (Control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM02

Near Lakewood, OH 44107

Gabriel P

Job Details: 09/28/2021

"Replace water cup fill,opt test ok"

We serviced a

MAYTAG DRYER

Model WGD5000DW1

Near Bay Village, OH 44140

Gabriel P

Job Details: 09/28/2021

Start dryer and found no noise also customer said left front leg came out put back on ran a load of towels still no noise is working as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Bay Village, OH 44140

Gabriel P

Job Details: 09/28/2021

"Replace icemaker,opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Mentor, OH 44060

Dan H

Job Details: 09/28/2021

"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, customer plugged unit in, compressor did not start, applied 120 vac to compressor compressor did not start, unit needs new compressor , part is out of stock so not scheduling return appointment ; ordrng 1 W11547126 (Compressor)"

We serviced a

WHITE-WSTINGHSE FREEZER

Model FU211LRW5

Near Willoughby, OH 44094

Dan H

Job Details: 09/28/2021

"Installed new door gasket, op test good"

We serviced a

GE REFRIGERATOR

Model GSH25JGDBBB

Near Willoughby, OH 44094

Dan H

Job Details: 09/28/2021

"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, customer plugged unit in , evaporator fan is running, compressor and condenser fan are running, frost pattern formed, unable to duplicate the problem, advised customer to monitor for 24 hours"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS00

Near Bay Village, OH 44140

Gabriel P

Job Details: 09/28/2021

"Found filter housing not releasing enough pressure gave estimate customer will call whirlpool to see if they will cover parts if not she maybe fix threw us ; ordrng 1 W11346623 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Westlake, OH 44145

Angel

Job Details: 09/28/2021

Cc that ice would not dispense found that from removing the other door the small shaft that come up from the ice motor to the ice bin to dispense it is not there will need to order.; ordrng 1 W11228132 (Shaft)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/28/2021

Cc of leak ran for 20 min did not duplicate a leak Possibly a issue with spray arms Customer to install ; ordrng 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Brecksville, OH 44141

David R

Job Details: 09/28/2021

"Replaced heater. Ran test while unit was out, good. No leaks. Tested while in under cabinet. Good. Op test ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44108

Jason N

Job Details: 09/28/2021

"Cc unit only dispensing hot waterCustomer stated the only water the comes out on may cycle is hot water. Ran manual water valve test. Found cold and hot water reversed. Switched water lines on back of unit. Ran auto test, all functions passed. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Chardon, OH 44024

Dan H

Job Details: 09/28/2021

"Customer complaint of water flowing into ice bin, confirmed, found evidence of a leaking valve, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11535162 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID COOK TOP

Model KGCP467JSS2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/28/2021

"Cc that stove front right burner valve broken Found left front valve to be free spinning will not shut off or turn on properly Needs valve 3191292 part is no longer available Unit is not safe to use at this time ; ordrng 1 3191292 (valve,top bnr sm (1))"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB2

Near Brecksville, OH 44141

David R

Job Details: 09/28/2021

Replaced FZ gasket. Leave closed for about 30 min-1 hr for seal to conform correctly to cabinet. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Chardon, OH 44024

Dan H

Job Details: 09/28/2021

"Customer complaint that strike broke, confirmed, installed new strike, op test good"

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Broadview Heights, OH 44147

David R

Job Details: 09/28/2021

"Cc unit not coming on. Found error code F6E2/F6E3. Communication error UI and Control. Will need both UI and main control. Gave estimate to customer. Customer paid SVC only. ; ordrng 1 W11112658 (Main control) and 1 W11112656 (UI console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GIE21GTHCBB

Near Madison, OH 44057

Dan H

Job Details: 09/28/2021

"Customer complaint that unit is not cooling, freezer section temperature at 76 degrees, fresh food section temperature at 75 degrees, evaporator fan is running, condenser fan is running, compressor was not running but then started and unit started cooling, unit needs new compressor; ordrng 1 WR87X25648 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Geneva, OH 44041

Dan H

Job Details: 09/28/2021

"Customer complaint that unit is not allowing cycles to be selected or to start , confirmed, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, user interface is good , unit needs new lid lock, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Westlake, OH 44145

Gabriel P

Job Details: 09/28/2021

Found unit not cooling start checking wiring connections and reboot electronic now unit is working and dropping temperature show customer office pls dont close job yet I told customer to call me tomorrow to make sure is cold in freezer

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Novelty, OH 44072

Brian M

Job Details: 09/28/2021

Installed wheels

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Strongsville, OH 44149

David R

Job Details: 09/28/2021

Replaced gasket and put a dab of silicone behind as well. Tested and had customer test top rack as well. Not hitting gasket or coming out. Good. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF3000ESS01

Near Rocky River, OH 44116

Marie V

Job Details: 09/28/2021

"Cc that the unit is not cold enough in fresh food section. Took temp -2 * on freezer and 40* and 37* on fresh food section. Check thermistor , and control. Control is not sending 10VDc to the thermistor and thermistor is not reading properly. Unit will need control board and thermistor ; ordrng 1 WPW10384183 (Thermistor) and 1 W11035836 (Control)"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4205DS1

Near Rocky River, OH 44116

Marie V

Job Details: 09/28/2021

"Cc that the unit will keep fan running, but it only happens sometimes. Took control off found grease on it. Replaced control board tested. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Strongsville, OH 44149

Manny

Job Details: 09/28/2021

"Replace glass frame, liner and inner glass. Opt test ok"

We serviced a

MAYTAG WASHER

Model MHW6630HC2

Near Middlefield, OH 44062

Brian M

Job Details: 09/28/2021

Cc unit leaking from dispenser area Verified Leak Needs dispenser Office to schedule ; ordrng 1 W11524103 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB03

Near Garfield Heights, OH 44125

Corina B

Job Details: 09/28/2021

"Replaced the door, bins. Cust does not have the nameplate. Will need a nameplate. Cust can install. Opt test ok. ; ordrng 1 W11223753 (Nameplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Elyria, OH 44035

Angel

Job Details: 09/28/2021

"Gearcase, stator, rotor, and slider were replaced ran calibration and auto test passed. Opt test ok."

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW51UC6FS2

Near Bay Village, OH 44140

Angel

Job Details: 09/28/2021

Cc that the lights are flickering. Found loose wire from connector made sure that the terminal was plugged in properly customer wiggled it around to make sure lights are working as should. Opt test ok.

We serviced a

KITCHENAID WALL OVEN

Model KODE500EBS02

Near Avon, OH 44011

Angel

Job Details: 09/28/2021

Cc that f2e1 would pop up after preheat was done and you would open the door.Replaced ui tested working as should. opt test ok. Brought core with me.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LW8

Near Cleveland, OH 44110

Jason N

Job Details: 09/28/2021

"Cc unit not cooling Customer states unit never shuts off and freezer isnt freezing product. Found freezer cold but not freezing items. Checked frost pattern on evaporator, no frost pattern on evaporator, compressor is running. Unit has refrigerant leak. Needs sealed system repair. ; ordrng 1 242067214 (Evaporator) and 1 WPW10143759 (Filter drier)"

We serviced a

SAMSUNG DRYER

Model DV363EWBEUF/A1

Near Mentor, OH 44060

Jason N

Job Details: 09/28/2021

"Cc unit not heatingVerified no heat on dryer op cycle. Checked all thermals, found heater element open. Unit needs heater assembly. ; ordrng 1 DC97-14486A (Element assy)"

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Fairport Harbor, OH 44077

Jason N

Job Details: 09/28/2021

"Cc unit coding f51Customer stated unit codes f51 when unit starts to agitate. Ran diagnostics, verified f51 for motor rps failure. Ran auto cycle, all functions passed. Checked under unit, found rotor bolt loose. Tightened rotor bolt and started normal wash. Unit filled, sensed and washed. No faults. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Painesville, OH 44077

Jason N

Job Details: 09/28/2021

"Installed damper control. Ran damper test, no abnormal sounds heard. Op test good."

We serviced a

KENMORE WASHER

Model 41761712510

Near Chardon, OH 44024

Joe O

Job Details: 09/28/2021

Installed control. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Strongsville, OH 44136

David R

Job Details: 09/28/2021

"Found thermal fuse, thermal cut off and element all open or broken. Replaced all parts from t/s. Tested. Heating and cycling. Good. Op test ok ; used 1 WP3392519 (THERMAL FUSE), 1 279769 (THERMAL CUTOF), and 1 279838 (ELEMENT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Lakewood, OH 44107

Marie V

Job Details: 09/27/2021

Cc that the touch panel is not working all the time. Confirmed. Replace UI. Tested pass. Explain cust that if fingers are wet or cold it cant detect properly when pressing . Op test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44144

Manny

Job Details: 09/27/2021

Replaced main control ran diagnostics and calibration op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Ravenna, OH 44266

Brian M

Job Details: 09/27/2021

"Found unit not cooling no frost on evap no uv die found 20 inch vac low side , 49 high Called whirlpool non repairable"

We serviced a

KENMORE RANGE

Model 790.79363402

Near Madison, OH 44057

Joe O

Job Details: 09/27/2021

Installed igniter. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Kipton, OH 44049

David R

Job Details: 09/27/2021

Cc unit make noise in spin. Went into diagnostics. Found gearcase is loud. Wash plate hard to come off. Might have to break off if needed. Ordering parts.** requesting double labor ; ordrng 1 W11455453 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Richmond Heights, OH 44143

Corina B

Job Details: 09/27/2021

Replaced the control. Pump and motor. Ran a calibration. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Oberlin, OH 44074

David R

Job Details: 09/27/2021

Replaced icemaker. Tested. Cycled and called for water. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, OH 44135

Marie V

Job Details: 09/27/2021

"Replace lid lock op test no good. Found shifter not operating, replaced from T/S. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Chagrin Falls, OH 44023

Joe O

Job Details: 09/27/2021

Correct ice maker. Installed. Still Wauting on water valve. Office to reschedule ; saved tckt

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Elyria, OH 44035

Angel

Job Details: 09/27/2021

Replaced lid lock unit started working as it should did not need to call tech line ran a auto test passed. Unit started and ran as designed. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Parma, OH 44134

Marie V

Job Details: 09/27/2021

"Cc that the unit is leaking. Turned water back on and ran unit. Unit started leaking at the valve. Unit will need water valve. Cust will call if she wants to continue ; ordrng 1 W11175771 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, OH 44266

Brian M

Job Details: 09/27/2021

Cc unit is just draining Found pressure tube to be pinched on tub Fixed hose OP Test Ok

We serviced a

GE REFRIGERATOR

Model GZS22IYNBHFS

Near Ravenna, OH 44266

Brian M

Job Details: 09/27/2021

"Cc unit not cooling Found evap fan not running Spun blade and it started to run but is choppy / surging and found freezer led out Can not determine if its a control issue or fan Control board , fan , and led needed Office to schedule ; ordrng 1 WR55X39647 (Board) and 1 WR60X10307 (mtr dc evap fan asm) and 1 WR55X26671 (refrigerator led lig)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Kent, OH 44240

Brian M

Job Details: 09/27/2021

"Installed sump Ran test cycle I am not longer getting power from control Getting error for heater circuit, dispenser, and motor errors Needs control Customer does not want to repair. ; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Ravenna, OH 44266

Brian M

Job Details: 09/27/2021

"Cc of noise when spinning Found 2 noises 1 bearings in gearcase and tub hub stripped out Needs hub and gearcase ; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Cleveland, OH 44111

Manny

Job Details: 09/27/2021

"Cc unit has power but not heating, found magnetron thermostat open, ordering thermostat and magnetron ; ordrng 1 W10832024 (Magnetron thermostat) and 1 W10754299 (Magnetron), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, OH 44124

Joe O

Job Details: 09/27/2021

Installed latch. Tested. Op test ok

We serviced a

HOT POINT WASHER

Model HTW200ASK1WW

Near Madison, OH 44057

Dan H

Job Details: 09/27/2021

"Customer complaint that loud noise in spin cycle and not washing as well, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 WH38X27335 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"