Service History 59

We serviced a
KITCHENAID RANGE
Model KESK901SSS05
Near South Euclid, OH 44118
Jason N
Job Details: 05/20/2021
Installed control transformer and thermostat. Unit powered on. Ran bake test to 300 degrees. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near University Heights, OH 44118
Jason N
Job Details: 05/20/2021
"Cc unit door spring came off, door falls down.Confirmed right side door link cable snapped. Replaced both side cable links using customer supplied part. Door op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, OH 44136
David R
Job Details: 05/20/2021
Replaced nameplate. Tested. Good. Answered questions from customer about temp. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wellington, OH 44090
David R
Job Details: 05/20/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Parma Heights, OH 44130
Marie V
Job Details: 05/20/2021
"Cc that the ice maker still not working. Took temps 45* o fresh food section and 19* on freezer. Check for power coming in to ice maker 0v unplugged unit and plugged back in ice maker cycled on its own and filled with water. Check frost pattern on evaporator it was good. Called Senior tech BJ, told me to let unit run for at least 10 min and check for temp. Called Whirlpool tech line they said to replace control board and thermistors. ; ordrng 1 WPW10312695 (Control) and 1 12952005 (Freezer light incl thermistor) and 1 W10884713 (Ice maker harness)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Streetsboro, OH 44241
Brian M
Job Details: 05/20/2021
Complaint wont spin Ran manual spin test OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/20/2021
Cc of no drain Found grease in drain tube Cleared clog OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44134
Corina B
Job Details: 05/20/2021
"CC that the unit is stuck in a wash cycle. Ran diag f2e1 stuck key. Ran a manual agitate and spin, also did a calibration. Ran a heavy duty cycle with towels and waited until it advanced to the rinse unit is working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Jason N
Job Details: 05/20/2021
"Installed filter head. Purged water system of air. Tested water dispense. Good pressure, no abnormal noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44109
Jason N
Job Details: 05/19/2021
"Swapped parts over to new door, installed new door. Tested dispense functions. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Brian M
Job Details: 05/19/2021
Installed wiring harness Ran several test to verify everything functioning Ran quick was with customer There was a ton of soap left in system advised to run quick was another time to help rinse out the soap in the tub
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rootstown, OH 44272
Brian M
Job Details: 05/19/2021
Cc of noise and unit not blowing Found blower blade stripped out Replaced using back truck stock OP Test Ok ; used 1 Wp6954089 (Blower) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/19/2021
Cc that the freezer light is not working and that the right hand side door opens up too quick and it bounce back.replaced freezer light and leveled unit to avoid that problem . Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Amherst, OH 44001
David R
Job Details: 05/19/2021
Replaced parts. Tested. Called for water. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, OH 44077
Dan H
Job Details: 05/19/2021
"No adult home at house, customer will need to be rescheduled ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Amherst, OH 44001
David R
Job Details: 05/19/2021
"Found filter not positioned all the way in, causing no water to come out dispenser or to ice. Corrected, tested, good water flow from dispenser and Icemaker cycled and called for water. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, OH 44124
Dan H
Job Details: 05/19/2021
"Installed new closer and ice maker , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Corina B
Job Details: 05/19/2021
"CC that the unit is humming. Found the drain pump running. Held the start button in for 10 seconds. Ran diag F8e1 long fill no fill. Checked the hot and cold valves, were turned off. Correct. Ran a calibration. Optest ok."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44109
Corina B
Job Details: 05/19/2021
"CC that there is a thumping noise. Replaced the dryer repair kit. Optest ng. Checked the blower wheel, clear. Checked the felt. Found a piece of felt riding on the support rollers. Remote excessive felt. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."
We serviced a
WHIRLPOOL DRYER
Model WGD4850XQ1
Near Bay Village, OH 44140
Corina B
Job Details: 05/19/2021
CC that the unit is not heating. Found the thermal fuse is open. Will need a new fuse. Replaced the thermal fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Avon, OH 44011
Corina B
Job Details: 05/19/2021
"CC that the unit is not cooling. Unit was unplugged. Ran diag thermistors passed. The evap fan compressor and condenser fan turns on,good frost pattern on the evap. Optest ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elyria, OH 44035
Gabriel P
Job Details: 05/19/2021
"Gearcase leaking lots of oil gave estimate customer not fixing ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Amherst, OH 44001
Gabriel P
Job Details: 05/19/2021
Found Freon bubbleling inside lines explain customer is a normal sound
We serviced a
WHIRLPOOL ICEMAKER
Model GI15NDXZS0
Near Strongsville, OH 44149
David R
Job Details: 05/19/2021
Replaced part. Tested. Good. Running clean cycle with cleaning in it. Op test ok
We serviced a
KENMORE RANGE
Model 79074333310
Near Streetsboro, OH 44241
Brian M
Job Details: 05/19/2021
Installed igniterOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
David R
Job Details: 05/19/2021
"Cc unit will sometimes cut off midway through or at beginning off cycle. Clothes still wet. Put watt meter on ran a diagnostics, power did not drop. Ran a high spin. Tested good. F0E3, F1E2. Did a factory reset and calibration. Order control. ; ordrng 1 W11419171 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Olmsted, OH 44070
Marie V
Job Details: 05/19/2021
"Cc that the unit is not always spinning the cloth out. Got error code of F7E6 motor fault and that sometimes it shakes a lot. Took a look underneath unit. Found shifter off place. Replaced from T/S , ran calibration and auto test, pass. Told cust how to load washer because now is a little different from what weareuse to. If it goes off balance to press start and rearrange clothes and press start to continue. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near North Royalton, OH 44133
David R
Job Details: 05/19/2021
"Cc unit sounds loud when locking and when cycle is over no noise. Confirmed that the End Beep options was turned off. Let customer know the different levels it can turn up to. Can also refer back to owners manual as well. Went through diagnostics, no error codes. Locking sound is normal. Unit test good. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/19/2021
Cc unit loud while microwaving Found microwave fan damaged and making noise Needs fan housing assembly ; ordrng 1 W11344874 (Fan)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/19/2021
"Cc lid lock not working, light flashing.Ran manual lid lock test, confirmed lid will not lock. Replaced lid lock using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS4
Near Moreland Hills, OH 44022
Dan H
Job Details: 05/19/2021
"Installed new drain hose, op test good"
We serviced a
WHIRLPOOL DRYER
Model LDE9806ACE
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/19/2021
"Cc unit has a burning smell and not drying clothes.Inspected unit, found nothing unusual with wiring or element. All thermals tested good. Ran dryer op test, found unit making loud rattling noise. Found blower wheel loose and free spinning on motor shaft. Unit needs blower wheel. ; ordrng 1 Y303836 (Blower wheel) and 1 WP9703438 (Retaining ring)"
We serviced a
N/A N/A
Model LDE7304ACE
Near University Heights, OH 44118
Jason N
Job Details: 05/19/2021
"Cc unit making dark marks on clothing Found drum is hanging down on rear bulkhead, lot of movement. Pulled unit apart, found one rear roller completely missing, broken. Clothing is getting caught between bulkhead and drum during cycle. Unit needs rear rollers replaced. ; ordrng 2 12001541 (Drum roller)s and 2 WP9703438 (Clip)s"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Dan H
Job Details: 05/19/2021
"Customer complaint that unit is not spinning enough moisture out of clothes, customer hand me a damp towel from a load she had ran early today, towel was as damp as any other comparable unit would have left it, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins , ran low speed spin, unit spun slower, called whirlpool techline drew, all components check good, motor windings at 6.6ohms, unit is operating as designed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Dan H
Job Details: 05/19/2021
"Installed new felt, unit is not installed, cannot test"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 05/19/2021
"Replaced gearcase, Cali unit and ran auto test.op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM02
Near Brecksville, OH 44141
Dan H
Job Details: 05/19/2021
"Installed new door stop, op test good"
We serviced a
GE REFRIGERATOR
Model n/a
Near Parma, OH 44129
Marie V
Job Details: 05/19/2021
"Cc that she cant open the freezer door. Confirmed took pics of unit but is missing the mod and serial, without it we cant get any parts, Called senior tech Brian and ask him what should I do, he told me to tell the cust to leave unit unplugged so it can defrost and that without mod and serial we cant get parts for unit so just let her now if she finds it give us a call back when unit is defrosted so we can diag and get the proper parts for it"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/19/2021
Installed old control Installed UI Unit started up and was cooling Advised to watch for 48 hours
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH
Near Lyndhurst, OH 44124
Dan H
Job Details: 05/19/2021
"Installed new sump assembly and screen, op test good"
We serviced a
KENMORE DRYER
Model 11070222512
Near Middlefield, OH 44062
Brian M
Job Details: 05/19/2021
Cc of noise Found noise to be a roller Replaced using dryer repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS6
Near Highland Heights, OH 44143
Dan H
Job Details: 05/19/2021
"Part recieved was loose in package, antenna is damaged (see pics), reordering magnetron ; ordrng 1 W11402082 (Magnetron)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Huntsburg, OH 44046
Brian M
Job Details: 05/19/2021
Cc of spark Checked over unit didnt see any sign of a ark or spark Plugged unit in getting 250v Unit started no issue found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Amherst, OH 44001
Gabriel P
Job Details: 05/19/2021
Found ice clumping together gave customer some advise on what to prevent that from happening everything working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/19/2021
"Found belt stretch and pulley strip also shifter stuck not shifter time to time replaced parts from truck stock,opt test ok ; used 1 Wpw10006384 (Belt drive), 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/19/2021
The unit is leaking from the rear I found one of the Freon lines on the compressor is heavily frosted over indicating that the unit is overcharged with butane. This is a 600 a machine I talked with Brian we determined that it needs a compressor and a dye dryer along with a CFC tech that is caring butane; ordrng 1 W11370574 (Compressor)
We serviced a
MAYTAG WASHER
Model MVWC416FW
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/19/2021
The bearings in the transmission case it failed the unit is leaking needs a new belt splotch and transmission; ordrng 1 W11454372 (Gear case) and 1 W11239857 (Belt) and 1 W10721967 (Splutch kit)
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Avon, OH 44011
Corina B
Job Details: 05/19/2021
"CC that the unit does not spin. Ran diag no codes. Ran a manual agitate and spin,, both working. Ran a calibration. Started a drain and spin. Optest ok."
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAE29
Near Beachwood, OH 44122
Jason N
Job Details: 05/19/2021
"Cc unit oven not workingRan bake test, ignitor not glowing. Checked voltage into ignitor on bake, good at 122v. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Good ignition and preheat. Op test good.; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pepper Pike, OH 44124
Jason N
Job Details: 05/19/2021
"Cc unit not adding hot water.Ran diagnostics, no codes stored. Ran auto test, unit valves functioning properly, both hot and cold are flowing into unit. Ran normal wash test, water temperature in tub reaching 80 degrees on hot setting. Called wp techline, Joel, normal operation, units will not achieve a true hot setting, will always mix with cold water. No true measurable water temperature for any setting. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brooklyn, OH 44144
David R
Job Details: 05/19/2021
"Cc ice on back wall, FZ making noise, door has been closed. Today fan has stopped working, defrost issue as well. Also ice buildup under evap tray as well. S38253 covers part for tube drain. Checked and getting voltage to fan. Customer paid SVC, do not order parts ; ordrng 1 WPW10464673 (FZ fan) and 1 WPW10383615 (Thermistor) and 1 W11190084 (Tube drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seven Hills, OH 44131
Corina B
Job Details: 05/19/2021
"CC that the unit does not turn on. Ran diag f6e2 Communication Error: UI Cannot Hear ACU, ran test 1 main control has 120 volts, led light is flashing. Has the dc volt. Will need a main control and ui; ordrng 1 W11170706 (Control) and 1 W11112656 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/19/2021
Temperature was 16 degrees on freezer not to cold but there was frost on evaporator and defrost is working did not feel enough air going to fridge call bj senior tech he said it may not be running longer had me check few things it will need control and thermistor and fan ; ordrng 1 W11190849 (Control) and 1 WPW10384183 (Thermister) and 1 WP2315549 (Fan)
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Corina B
Job Details: 05/19/2021
CC that the lower oven is not working. Confirmed. Checked the thermal fuse on the lower oven open. Will need a new fuse. ; ordrng 1 WP3196548 (Thermal fuse)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Jeff M
Job Details: 05/19/2021
The unit is leaking from the drain pump and pulled the pump out the seals all looked good there is some damage from the previous pump on the assembly itself ordering a new sump motor and drain pump; ordrng 1 W11416363 (Pump) and 1 W11497943 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/19/2021
Customer was hearing the centrifugal switch open and close she states she did not hear the noise before but I insured her that that noise was and is completely normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Willoughby, OH 44094
Jeff M
Job Details: 05/19/2021
Installed the new part op tested good.
We serviced a
SAMSUNG DRYER
Model DV393GTPAWR/A1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/19/2021
pulley failed estimate only; ordrng 1 DC93-00634A (Pulley) and 1 S (S)
We serviced a
WHIRLPOOL WASHER
Model WTW8500BR0
Near Rocky River, OH 44116
Marie V
Job Details: 05/19/2021
"Cc that on any load they press start, unit will add water and from 55 min drops down to 5 and get a error code of Overload and it drains the water out but not all the way then they have to run drain and spin in low. Ran diag no error codes shown, unit when straight to test cycle. When unit was doing the test cycle it got stuck in C1 witch it says that it will fill to min water lever, unit just kept filling and filling so I pass that step to continue. Check the pressure hose not clogged. Called senior tech BJ to confirm diag, unit will need main control. ; ordrng 1 W10761028 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, OH 44060
Jeff M
Job Details: 05/19/2021
The screws in the door keep getting loose screws mounted in the door the holes are stripped out needs a new door. No eta ; ordrng 1 12977880SQ (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, OH 44060
Dan H
Job Details: 05/19/2021
"Customer complaint that unit is not making ice, found wires broken in door harness, unit needs new door; ordrng 1 LW11089011 (Frz door)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/19/2021
"Cc that the unit shakes a lot. Ran diag found f8e5 hot and cold reverse. Push down on suspension and they were bad. They will need to be replaced, also check the unit on high speed spin and when lock the door notice that the lid lock was also bad, cust said that shes been having problems with that too as well. When put unit on high speed spin it was going everywhere unit will need suspension and lid lock.; ordrng 1 W10404050 (Lidlock) and 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9600TA01
Near Madison, OH 44057
Jeff M
Job Details: 05/19/2021
The units not draining out the drain pump is not plugged it has failed needs a new drain pump estimate only; ordrng 1 280187 (Pump) and 1 S (S)
We serviced a
GE RANGE
Model JBP66E0H1BB
Near Madison, OH 44057
Jeff M
Job Details: 05/19/2021
The bake element is open needs replaced ; ordrng 1 WB44T10011 (Element) and 1 S (S)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Brecksville, OH 44141
David R
Job Details: 05/19/2021
Cc unit not working. Found broken pulley and belt. Replaced from t/s. Tested. Good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Beachwood, OH 44122
Jason N
Job Details: 05/19/2021
"Cc unit not washing dishes, detergent left inside. Ran diagnostics, found codes 7-1 for no heat, 8-1 for slow drain, and 6-1 for no/low water flow. Wash motor did not turn on in diagnostic cycle. Checked power to wash motor from control board, good at 122v. Unit needs wash motor. Customer not repairing at this time, estimate only.; ordrng 1 W10805015 (Motor/pump assembly)"
We serviced a
MAYTAG RANGE
Model MEW9530FZ04
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/19/2021
"Customer complaints of smelling oil from manufacture and oil not burning away preheat to 500 degrees and smell it ,advise then to continue to burn it cause sometimes it could take weeks calling whirlpool to document it spoke to bruce, he said to have customer run self clean without the racks,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, OH 44024
Brian M
Job Details: 05/19/2021
Installed gasket dispenser and and seal Ran auto test No leak at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brecksville, OH 44141
David R
Job Details: 05/19/2021
"Cc FZ door not closing. Found rails not closing or opening. Will need rails. Broke Icemaker trying to open and diagnose. No charge for that. Ordering. ; ordrng 1 4317943 (Icemaker) and 1 WPW10397636 (Left slide) and 1 WPW10397635 (Right slide), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Avon Lake, OH 44012
Marie V
Job Details: 05/19/2021
"Replaced part, tested unit for leaks. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HV
Near Broadview Heights, OH 44147
David R
Job Details: 05/19/2021
Replaced part. Tested. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/19/2021
"Customer complaint that mullion does not catch on mullion opener, confirmed, leveled unit, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chardon, OH 44024
Jason N
Job Details: 05/19/2021
Installed drive parts. Ran auto test and calibration. No abnormal sounds heard. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chesterland, OH 44026
Jason N
Job Details: 05/19/2021
"Cc unit making clunking sound when in wash cycle.Customer states unit is making noise when agitating, never made noise before. Ran auto test, noticed agitation is noisier the normal. Checked agitator for tightness, good. Checked components under unit. Found oil leaking from gearcase. Unit needs gearcase, shifter is also saturated with oil, will replace as well. Parts not showing in stock on Marcone, office to contact customer for next service date. ; ordrng 1 W11423758 (Gearcase) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Wellington, OH 44090
David R
Job Details: 05/19/2021
"Cc unit locked up at controls and could not press any options. Went over owners manual with customer about being able to lock unit and no other options can be selected. Ran diagnostics, no error codes. All components working. Op test ok"
We serviced a
SAMSUNG DRYER
Model DV405ETPASUAA
Near Ashtabula, OH 44004
Brian M
Job Details: 05/19/2021
Installed thermostats OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Willoughby, OH 44094
Corina B
Job Details: 05/19/2021
CC that the unit is leaking water. Door seal is good. The drain pump is good. Door closes tight. No damage to the cabinet. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Avon, OH 44011
Gabriel P
Job Details: 05/19/2021
"Freezer light was dim replace,opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ3
Near Avon, OH 44011
Gabriel P
Job Details: 05/19/2021
Hinges needed some grease correct issue opt test ok
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Willoughby, OH 44094
Corina B
Job Details: 05/19/2021
"CC that the door does not close correctly. Opened the door, opens and closes properly. Door is straight when the door is opened. Hinges are good. Optest ok."
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFW3
Near Eastlake, OH 44095
Corina B
Job Details: 05/19/2021
"Replaced the turntable, control and support. Tested the turntable. Optest ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Amherst, OH 44001
Marie V
Job Details: 05/19/2021
"Replaced dispenser and valves, ran step 12, pass. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Beachwood, OH 44122
Dan H
Job Details: 05/18/2021
"Customer complaint that unit is not cooling properly and not making ice, fresh food section temperature at 37 degrees, freezer section temperature at 14 degrees , found freezer section door not sealing, air damper is loud and clicking, ice maker is not cycling, ice maker is receiving 120vac , unit new freezer section door tracks, air damper, and ice maker , customer does not want repair at this time ; ordrng 1 WPW10594329 (Damper) and 1 WP13055901 (Tracks) and 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/18/2021
"Control not sending 120 voltage to icemaker also for cooling freezing food senior tech request to replace ice maker with harness customer will call whirlpool for coverage ; ordrng 1 W11043763 (Control) and 1 W10882923 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Parma, OH 44129
David R
Job Details: 05/18/2021
"Cc unit making noise. Found damper making noise either opening/closing. Ordering. ; ordrng 1 WPW10479155 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY REFRIGERATOR
Model CRSE233TB0
Near Geneva, OH 44041
Jeff M
Job Details: 05/18/2021
The drain was frozen I steamed out the drain unit tested good
We serviced a
AMANA RANGE
Model AGR 4230BAW3
Near Conneaut, OH 44030
Jeff M
Job Details: 05/18/2021
I adjuster the gas valves op tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma, OH 44134
David R
Job Details: 05/18/2021
"Found door water line was not connected all the way in, corrected. Tested. Good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
Corina B
Job Details: 05/18/2021
CC that the clothes are coming out wet. Found the shifter came out of cam. Replaced the shifter from t/s. Started a cycle. Optest ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT6
Near North Royalton, OH 44133
David R
Job Details: 05/18/2021
Replaced stop. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Conneaut, OH 44030
Jeff M
Job Details: 05/18/2021
The icemaker has stalled out its receiving power needs a new icemaker and I found the bin where the ice comes out of is all chewed up. No eta cust will call ; ordrng 1 WPW10300024 (Ice maker) and 1 W11185686 (Bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lorain, OH 44052
Marie V
Job Details: 05/18/2021
"Took POP.Cc that the unit is leaking from main water valve. Confirmed. Unit is leaking from the main valve. Replaced water valve and tested unit to make sure that the was no leaks. Showed cust and also showed were to put the air filter for unit. Op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Elyria, OH 44035
Marie V
Job Details: 05/18/2021
Cc that the unit is not draining all the way. Found water at the bottom were the filter goes. Press cancel and unit drained water out. Look at the drain hose and to the sink it didnt had a loop. If the look is no theres unit will not properly drain and when you use the sink water can siphon back to the unit. Got the sip tied that was there and adjusted it. Tested unit twice it worked good. op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Columbia Station, OH 44028
Corina B
Job Details: 05/18/2021
Cc that dishwasher was still leaking. Verified and found that it was leaking along side the left side of the door. We removed door and it was not wet inside so we removed dishwasher from cabinet and stopped leaking so we removed the trim from the left hand side because of being so tight in place causing it to tweak door off place. Opt test ok.
We serviced a
GENERAL ELEC DISHWASHER/B-IN
Model GDT580SMF4ES
Near Columbia Station, OH 44028
Corina B
Job Details: 05/18/2021
Cc that dishwasher was still leaking. Verified and found that it was leaking along side the left side of the door. We removed door and it was not wet inside so we removed dishwasher from cabinet and stopped leaking so we removed the trim from the left hand side because of being so tight in place causing it to tweak door off place. Opt test ok.
We serviced a
MAYTAG FREEZER
Model MQF1656TEW00
Near Garfield Heights, OH 44125
Corina B
Job Details: 05/18/2021
"Cc that top shelfs on freezer were not cooling. Verified and found fan not running also was receiving 120vac. Ordering fan customer will install part. ; ordrng 1 WP3-60336-001 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS01
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/18/2021
"Cc that the unit is not making ice. Confirmed ran step 120 icemaker self diag, pass. Found fill tube heater wire broken unit will need new. Plugged the wire back in , and tested, it started working but is not a permanent fix. Advice cust that if she has more problems with the ice maker that she can give us a call. Gave estimate to cust. Op test ok; ordrng 1 W11366500 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV02
Near Strongsville, OH 44149
David R
Job Details: 05/18/2021
"Cc of noise from unit, brand new. Unit might be making normal noises. I did vibe the unit vibrating so I moved the placement back a little, stopped it. Tested fans and damper, both sound normal. Turned unit off for a couple of mins, started back up. Compressor kicked on, sounds normal. Unit sounds good, normal sounds. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Columbia Station, OH 44028
David R
Job Details: 05/18/2021
"Replaced all parts. Ran diagnostics, good. Ran drain and spin with load. Good. Op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG RANGE
Model MGR6875ADB
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/18/2021
"Cc unit lower oven not workingRan bake test, ignitor not glowing. Checked power to ignitor, good at 121v. Unit needs ignitor. Replaced using truck stock. Ran bake test to 300 degrees, good ignition and preheat. Op test good.; used 1 12400035 (IGNITER) from stock"